Amazon.com Services LLC - A57

This role serves as the Senior Finance lead for NA Amazon Fresh Store Operations within WWGS. The Senior Finance Manager (SFM) owns business partnership, financial reporting and controllership for Under the Roof Operations of our growing portfolio over 60+ NA Amazon Fresh Stores. The SFM will be a strategic thought partner for the VP of Fresh Store Operations and their Leadership Team as we look to profitably grow and operate Fresh Stores. The SFM will play a central role in guiding the business by providing decision support on investment plans, and planning and analysis support for key cost lines in the Fresh Stores P&L. The SFM will build and leverage the tools, infrastructure, and mechanisms necessary to manage daily performance and cost structure of our Fresh Stores. The leader will be responsible for developing and driving a robust cost savings pipeline to enable the business to achieve its short and long-term profitability goals. This role has high visibility and influence with Director and VP partners across Retail and Operations.This role leads a team of 7 finance professionals, responsible for controllership, analysis, planning and reporting. The SFM will be a proven leader, with demonstrated success hiring and developing best in class talent, and cultivating a positive overall team culture. The SFM and their team will partner with business and finance stakeholders to provide insightful analysis, timely guidance, and financial leadership across a broad business scope.Key job responsibilitiesThis role has direct responsibility for the Under the Roof Variable and Fixed cost lines in the Fresh Stores P&L, including labor costs, 3P services, and store materials. The successful candidate will have high operations acumen, be able to connect the dots between business inputs/insights and financials, and understand the impact of business decisions across the P&L. The leader will be able to unify cross-functional teams on an end-to-end strategy, and hold leaders accountable to deliver against ambitious goals. The SFM will collaborate with Retail and Operations business and finance partners on full P&L business decisions, including store expansion and store model optimization. This is a high judgment role with the need to invent and lead strategic projects, and to be able to see beyond where the business is constrained today. Specific responsibilities include:• Own the planning, reporting, and analysis of store cost lines of the Fresh P&L. Partner closely with Stores leadership to deliver on short- and long-term cost glidepath for the business. Use data to identify disruptive ideas and provide advice to business leaders.• Serve as a trusted partner to the Store Operations senior leadership team. As part of this, show an ability to take difficult decisions and disagree/commit with other leaders and stakeholders across the business. • Understand deeply the operational and financial input drivers that lead to successful store operations. Provide day to day guidance to business leaders to deliver against our annual operating plan. • Develop and implement short- and long-term cost reduction glidepaths that deliver against our cost structure goals.• Interact with leaders at all levels of a matrixed organization, and have a comfort with details and complex data, can dive deep, and communicate implications and solutions.• Be resilient and adaptable through challenging situations, where the business is still in test and learn phase. Balance risk taking with frugality to drive profitable growth. • Have a proven track record of high judgment, sound decision making, ownership of complex problems and an ability to deliver results in multiple areas concurrently.• Leadership experience of hiring and developing world-class teams, building a positive and supportive team culture. About the teamWorldwide Grocery Stores’ (WWGS) mission is to build a best-in-class grocery shopping experience where Amazon is the first choice for selection, value, and convenience, whether customers are shopping instore or online. We have many different customers with many different needs, and it’s our job to meet them where they are. We do this through our portfolio of stores— Whole Foods Market, Amazon Fresh, Amazon Go , Amazon.com and our Grocery Partnerships— offering a unique value proposition, an unparalleled range of brands, a variety of ways to shop, and special benefits for Prime members.BASIC QUALIFICATIONS- 12+ years of tax, finance or a related analytical field experience- 3+ years of performing financial and ad hoc analysis using data reporting tools experience- 10+ years of positions that require analysis and reporting financial results experience- 8+ years of Accounts Receivable or Account Payable experience- 8+ years of applying key financial performance indicators (KPIs) to analyses experience- 8+ years of building financial and operational reports/data sets that inform business decision-making experience- 8+ years of creating process improvements with automation and analysis experience- 7+ years of directly managing and leading a team of 10+ members experience- Bachelor's degree in finance, accounting or related field ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Prime strives to be Earth’s most engaging, satisfying, and loved membership program, adding and retaining members who enjoy Prime benefits. Do you ever wonder how engaging with Prime benefits drives member sign-up and retention? Global Prime Finance is looking for a data-driven Senior Financial Analyst to support Prime reporting. This Senior Financial Analyst will partner with the WW Prime and Benefit Partner teams to publish key business metrics and lead reporting improvements. This high-visibility role requires business and finance team partnership. Key job responsibilitiesResponsibilities include but are not limited to:* Creating and improving key metric reporting, including dashboards. * Supporting month end close reporting. * Deep diving key metric trends. * Simplifying processes with automation. About the teamThe Prime Insights, Planning, and Analysis (PIPA) team is an integral part of the broader Global Prime Finance (GPF) organization. The team provides analytics, planning, and reporting support for the WW Prime organization, as well as the broader WW Amazon Stores (WWAS) organization.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- 3+ years of creating process improvements with automation and analysis experience- 3+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- Experience with advanced use of SQL for data mining and business intelligence ...

Amazon Advertising is the earth’s most customer centric advertising program and is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys, helping advertisers build brand awareness, increase product sales, and more. This role can be based in Seattle or New York.Forecast and Strategy team (F&S) Team within Amazon Advertising is looking for an experienced professional with excellent analytical skills and strong business acumen to develop and implement our supply planning tools and mechanisms in a fast-paced and innovative environment, at a global scale.This role requires someone with strong analytic skills and business acumen who will work with stakeholders on strategic planning/projects within Amazon Advertising. Some examples of project work may include support of long-term Amazon Advertising site strategy; planning models development, input forecasting and general project evaluation for Amazon Advertising network cost, quality, scale, flexibility and business continuity. The ideal candidate will have a strong analytic background that enables him/her to manage global network planning, a demonstrated ability to think broadly and strategically about Advertising initiatives and the ability to persuade executives to build consensus on objectives.Key job responsibilities· Create a reliable and effective capacity plan for the global Brand Innovation Lab team · Understand the creative development life cycle and assess the capacity requirement for different stages · Optimize capacity for the business across different country and vertical teams by balancing business impact, employee experience and cost effectiveness.· Identify productive measures and build reporting· Build and maintain KPIs that reliably reflect the end-customer experience· Partner with recruiting, business leaders, data and analytics teams· Create new reporting & analytic opportunities by analyzing and understanding key planning processes· Thought leadership on integration of new products/services supported by Advertising.· Document writing and presentations up to the director level.BASIC QUALIFICATIONS· Bachelor's degree · SQL and Excel experience · 5+ years of relevant experience in financial/business analysis, quantitative research or analyses. ...

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth.We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day. We are highly motivated, collaborative and fun-loving, with entrepreneurial drive and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.The SP Sourcing Index team owns Ads Searching, Selection and Ads matching systems that involve high throughput low latency search architecture. As SDE you will be part of team that owns services to handle billions of requests per day, while maintaining response latencies in milliseconds and meeting strict SLA requirements. It is quite routine for our systems to operate on massive datasets using distributed frameworks. You will design and code, troubleshoot, and support high volume and low latency distributed systems. The solutions you create would drive step increases in coverage of sponsored ads across the retail website and ensure relevant ads are served to Amazon's customers. This role will provide exposure to innovations in product search, information retrieval, natural language processing (NLP), deep learning, massively scale application architecture.In addition to being a strongly motivated engineer, you will also be responsible for mentoring junior engineers and guiding them to deliver high impacting products and services for Amazon customers and sellers. Why you love this opportunity: - Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. - Our products are strategically important to our Retail and Marketplace businesses driving long term growth. - We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. - We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. - With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Team video ~ https://youtu.be/zD_6Lzw8raE BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you a leader passionate about driving innovation in Manufacturing using automation, optimization, knowledge extraction, and artificial intelligence through the use of Machine Learning, Computer Vision, Optimization, and Natural Language Processing? We're seeking a Manager of Applied Science to lead our Manufacturing Science team in making revolutionary leaps forward in these spaces. In this highly critical role, you will oversee a talented team working with multimodal datasets to build large-scale models and AI-based systems for optimizing manufacturing and fulfillment processes by combining methods from several science domains with domain knowledge across multiple businesses into sophisticated ML workflows and integrating them into manufacturing cells across the world to transform the publishing industry.Key job responsibilities* Lead with Integrity and Insight: Direct a team of Applied Scientists and specialists focused on automating and optimizing manufacturing, fulfillment, and inventory. Foster a culture of innovation, ethical standards, and scientific rigor.* Operate a research and innovation program to drive forward the state of the art within a highly customer-oriented business environment.* Strategic Manufacturing Optimization: Develop and implement a comprehensive strategy to automate and optimize book manufacturing, fulfillment, quality, and inventory. Work collaboratively with cross-functional teams to implement robust solutions, and adapt to evolving business needs.* Collaboration and Influence: Provide expertise and guidance to product managers, teams, and organizations involved in manufacturing and fulfillment of books. Maintain strong relationships with internal and external stakeholders to stay informed of industry trends.* Upholding Standards: Ensure all content and user interactions meet Amazon's high standards, maintaining customer trust and safety of our employees, services, and operations.About the teamPrint On Demand (POD) and Kindle Direct Publishing (KDP) have empowered a new wave of self-motivated creators, tearing down barriers that once blocked writers from reaching readers. Our team builds rich applications and systems that empower anyone to realize their dream of becoming a published author. We strive to provide an experience that is powerful, yet simple to use and accessible to all. We focus on building systems that scale to demand and enable authors to design high quality print and digital books, reaching readers all around the world.BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics ...

Are you inspired by luxury fashion and beauty and helping consumers discover these brands online in new, innovative ways? Luxury Stores at Amazon is continually growing its meaningful selection across a global portfolio of luxury fashion and beauty brands. As a Customer Support Specialist, you will be the voice of Amazon Luxury Stores, fielding real-time calls in a remote, call center environment from customers globally. The ideal Customer Support Specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding service to all our customers.Amazon Luxury Stores is looking for an action-oriented, motivated individual who has an obsession for customer satisfaction and experience working with high-end, luxury merchandise. Successful candidates will be responsible for achieving explicit department goals. An ideal candidate will excel in a fast-paced, multi-tasked, dynamic environment. This is a full-time, direct-hire position that pays $19.00/hour. We are a call center open 7am-9pm CST, 7 days a week. Must have the flexibility to work a variety of shift assignments including nights/weekends/holidays/over time.This role is a fully remote, candidate location restrictions may apply.Basic Qualifications * 2+ years of experience within a luxury customer service-focused environment, such as contact center, luxury retail, or hospitality * Excellent verbal and written communication skills. Able to handle difficult conversations with a high level of empathy and integrity * Be confident to make decisions with late returns, faulty goods and concessions if necessary* Ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times * The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera when requested by leadership * This is a virtual role and requires a home work area that is free from background noise where you can connect to the internet and work on your deliverables * Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service * The ability to meet the Amazon Customer Contact Center Work from Home Guidelines and expectations which includes using a wired, high-speed Internet, Modem or Router w/ Ethernet Port – Customer Support Specialists must connect directly (No Satellite Internet or Wi-Fi) * Highly proficient with desktop applications such as MS Office and Internet browsers; Comfortable working with computers and smartphones. Ability to quickly learn how to use new websites and apps * High school diploma or equivalent.Key job responsibilities* Act as a brand ambassador for Amazon Luxury Stores, providing world-class, high-touch service to all customers * Be the first point of contact to resolve customer issues across multiple channels in a timely manner, communicating through email, phone, and chat.* Reply to preorder questions about fit, fashion trends/style, product availability, and promotions via phone, email, and online chat. * Provide customers with critical service and product information, ensuring customer satisfaction * Demonstrate sound understanding and comprehensive knowledge of the Amazon Luxury Store’s full range of products and services * Handle customer inquiries and/or cases through different channels in a timely and professional manner decisions in consideration of the policies and procedures within the service level agreement * Ensure clear and accurate data capture, be able to provide both quantitative and qualitative insights of customers’ voices * Utilize a variety of software programs to resolve customer inquiries and identify and escalate system errors and other technical issues- Utilize a variety of software programs to resolve customer inquiries. - Work with external shipping contractors to assist customers with both domestic and international issues.BASIC QUALIFICATIONS- 2+ years of customer service experience- Experience with Microsoft Office products and applications- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Customer Service, Contact Center ...

Amazon’s Private Brands team is currently seeking a talented, dynamic and detail-oriented Senior Insight Manager based out of Seattle or London.Private Brands is a key area of expansion for the company, and as Senior Insight Manager, you will have the opportunity to work with a variety of products and categories in a high paced, fast growth environment.The ideal candidate will be a customer-obsessed strategic thinker and a self-starter who can design the business’ research roadmap and drive a customer centric culture in Private Brands.As a Sr. Insights Manager, you will create and deliver the insights agenda that will lead to improved product innovations and Brand Health. You will bring the customer and marketplaces’ perspective to the processes by conducting qualitative and quantitative research on Marketplaces, Brands and Customers. Your main responsibilities will include:• Being the custodian of the Business’ research methodologies and insight knowledge while continuously looking for new solutions in terms of process, methodologies and analysis• Identifying the availability and quality of the various insight sources to regularly monitor the performance of the Brands and Categories• Performing recurrent quantitative and qualitative analysis on customers’ behaviour by segment, identifying purchasing patterns and opportunities to foster engagement, retention and spending• Generating impactful and actionable business recommendations and insights to be shared with internal partners in order to integrate them into Top Management decisions• Coordinate and direct the work of the external market research partnersKey job responsibilitiesThe candidate for this role will:• Be methodical, analytical, objective, and goal-focused with a driving need for accuracy in attacking difficult problems.• Understand and interpret customer and industry research data to drive conclusions that will impact the product roadmaps and brand plans• Identify, assess, track and resolve issues and risks at multiple levels.• Show demonstrable ability to influence senior management and interact with those from different backgrounds, levels of seniority and perspectives• Enjoy solving problems and be an expert at crafting solutions, both strategically and tactically• Be comfortable with ambiguity in a fast-paced and ever-changing environment, with the ability to think big while paying careful attention to detail• Be effective in communicating with executivesBASIC QUALIFICATIONS- Experience in developing and managing acquisition marketing or channel programs- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Experience in marketing or marketing research- Experience using data and metrics to measure impact and determine improvements- Experience presenting metrics and progress to goal to senior leadership ...

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (do-not-reply@criteriacorp.com) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (interviews@hirevue.com) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 1+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience ...

Amazon's Traffic Engineering organization builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. Traffic Engineering is making significant investments in edge computing, as we believe it will revolutionize the way our store builders and customers interact with our platform. By bringing compute, storage, and data processing closer to the source of the data, edge computing will enable faster, more responsive, and more reliable experiences for our customers and sellers, ultimately driving greater engagement and satisfaction.As the Principal Product Manager - Technical for Edge Compute Services, you will have the unique opportunity to define the product strategy and roadmap for these cutting-edge solutions. In this high-visibility role you'll enjoy exceptional autonomy and the freedom to shape the strategic direction of the product, make key decisions, and drive execution across the entire lifecycle. You'll work on technically sophisticated, mission-critical systems that power Amazon's vast ecosystem, leaving a lasting mark on the company and its customers. Key job responsibilities- Identify emerging trends, customer pain points, and opportunities in the edge computing landscape.- Define the long-term product vision and strategy for Edge Compute services, aligning with the overall Amazon Stores' business objectives and technology roadmap.- Develop a comprehensive product roadmap that prioritizes initiatives based on technical feasibility considering Amazon's complex distributed graph of services, and business impact for Amazon customers.- Work closely with engineering teams to translate the product strategy into detailed requirements, user stories, and technical specifications, ensuring on-time delivery of high-quality, customer-centric features.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of product or program management, product marketing, business development or technology experience ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. The Amazon Extra Large (AMXL) Long-Term Planning team is looking for a Design Engineer Manager to lead the AMXL Engineering team. The Sr. Design Engineer is responsible for designing, managing and executing the next generation of XL building designs, processes, equipment, and operations. This is a unique opportunity to own new innovation projects that will advance our heavy/bulky business. We are looking for a passionate hands-on leader with technical analysis experience, with strong background in warehouse design and/or equivalent in manufacturing, production or distribution environments who can effectively innovate on behalf of the customer in a fast-paced environment. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept to execution. You will be our technical single threaded leader overseeing the end-to-end process making sure the designs achieve the desired outcome. You’ll support that team to ensure that design is delivered as per the Building Requirement Specifications.Your projects may include new buildings and retrofits. Your projects will be a variety of template-based and designed-from-scratch. Key job responsibilities- Drive standardization, communication, documentation, and adoption of core design and process elements using strong process management and Lean principles.- Identify innovations and perform experiments to identify root causes of "defects" in performance through deep dive data analysis and decomposition and process observation.- Own post-launch site visits, reviews and customer feedback, and incorporate feedback into future project plans.- Collaborate with counterparts in other functional areas as required in support of network initiatives.- Work autonomously in an ambiguous environment, seeking to understand business problems.- Partner with teams across the business and beyond to source, allocate, and coordinate resources.- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order.- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.).- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects.A day in the lifeYou will act as the Single Threaded Leader (STL) and be the primary engineering and design resource for external/central teams. You will attend relevant WBRs, MBRs, CAR and Site meetings and support with relevant content as needed. You will support white papers on each project, outlining the business case with financial justification.You will have the opportunity to collaborate with internal AMXL teams to improve the business. You will actively seek out discrepancies to identify gaps in information and resolve by addressing the root cause. Up to 20% travel required. About the teamWe own the Design solutions for the AMXL E2E network including Cross Docks (IXD), Fulfillment Centers (FC), Sort Centers (SC) and Delivery Stations (DS). The role drives strategic capacity and design initiatives to remove end-to-end supply chain bottlenecks, leads the entire design lifecycle from concept to execution, iterates through continuous improvements, and leads engineering for building launches and retrofits. We develop complex Building Requirements Specifications (BRS) with design concepts to meet the long-term customer demand requirements. Additionally, we drive standardization and documentation of core design elements, own post-launch reviews, and own capacity management for the end-to-end network.BASIC QUALIFICATIONS- 5+ years of large scale project management experience, with a focus on continuous improvement, lean principles and process standardization - 5+ years managing a design or engineering team- Completed Bachelor’s Degree in Engineering field or equivalent from an Accredited University - Experience at intermediate level with CAD, Revit, BIM 360 or other design programs- Experience with mathematical process modeling - Experience with data analysis including use of SQL, Python. - Experience with dealing with complex huge data sets and creating pivot tables, developing dashboards in QuickSight, Tablue or similar products. - Up to 20% travel required ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Security Industry Spclst IIILocation: Arlington, VirginiaPosition Responsibilities:Identify, design, develop, implement and execute new and existing processes, policies, goals, and solutions to reduce potential risks. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness for customers. Evaluate effectiveness of current or future systems. Collaborate with other departments to integrate with business systems and processes. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key controls. Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements.40 hours / week, 8:00am-5:00pm, Salary Range $148,720/year - $208,900/yearAmazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master's degree or foreign equivalent degree in Business Administration, Finance, Engineering, or a related field and five years of experience in the job offered or as a Program or Project Manager, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Business Administration, Finance, Engineering or a related field and eight years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and five years of experience. Must have one year of experience in the following skill(s): managing projects from design to implementation to meet regulatory requirements; and analyzing data utilizing Excel, Tableau, or SQL. Partial telecommuting permitted; employees will be required to report to office multiple days per week.#0000 ...

Join Amazon's Global Logistics Network design team to revolutionize our international supply chain. You'll lead strategic initiatives that enhance our worldwide customer experience, focusing on EU, Canada, Mexico, and Japan. This role offers an exciting opportunity to shape the future of e-commerce logistics through innovative network modeling, operational process design, and impactful recommendations. Your expertise will drive cost reduction, improve lead times, and optimize inventory flows on a global scale.Key job responsibilities- Develop network models and optimization solvers to enhance inbound strategy- Perform creative analysis using incomplete data to address strategic business questions- Transform abstract concepts into major investment recommendations- Optimize global inventory flows to maximize reliability, speed, and cost-effectiveness- Communicate strategic recommendations to executive-level sponsorsA day in the lifeYou'll collaborate with diverse stakeholders across multiple time zones, diving deep into data and analytics to solve complex supply chain challenges. Your day might involve refining network models, analyzing global logistics data, or preparing compelling presentations for executive leadership. You'll balance strategic thinking with practical implementation, always keeping the customer experience at the forefront of your decisions.About the teamOur Global Logistics Network design team is dedicated to revolutionizing e-commerce on a worldwide scale. We're passionate about leveraging leading technology and data-driven insights to create a seamless, efficient supply chain. Our work directly impacts millions of customers, making every day an opportunity to innovate and improve the way goods move around the globe.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience with SQL and/or statistical/mathematical software (e.g. R, SAS, or Matlab)- Proven experience in an e-commerce distribution environment- Exceptional written and verbal communication- Advanced analytical skills and business judgment ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Compensation: The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

The Rendering and Generative AI Technologies organization (ReGenT) is chartered with creating the frameworks and developer tooling used to build Amazon Store experiences that millions of shoppers use every day. Our technologies empower thousands of Amazon developers to innovate new experience to shoppers worldwide. We build products that are self-service and abstracts away the complexity of building features by providing store-wide capabilities, feature-orchestration services, web framework with out-of-the-box capabilities, and fully managed auto-scaling hosting platforms.We are looking for a candidate to drive the technical program strategies of our upcoming innovation to revolutionize the builder experience of developing on Amazon Store. We are leveraging emergent technologies such as Generative AI and language models to increase the efficiency of our tier-1 production services, reduce the manual steps in operations, execute upgrade campaigns across 2,000+ applications, and improve the developer experience of Amazon engineers worldwide.We are seeking a Senior Software Development Engineer to develop features to Amazon’s most used Java development framework. The right candidate will possess a strong Java development background and has experience developing production quality code on a regular cadence. You will develop new features in Java, make regular security and maintenance updates to vulnerabilities in the Java framework, and develop new testing automation to reduce the total cost of maintaining the Java development framework.In this role, you will lead a team of talented engineers, define the right set of priorities, drive technical direction and architecture of the team, and most importantly, collaborate with fellow senior and principal engineers across the organization to optimize, standardize, and scale our platform for the benefit of Amazon shoppers.You will drive innovation through emerging technologies using Generative AI and directly impact Amazon engineer's day-to-day development cycle.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Amazon Renewed is the premier shopping destination for high-quality pre-owned and refurbished products in thirteen marketplaces (NA3, EU7, IN, AU, JP) with supply from qualifying 3P Sellers, Retail Vendors, and Amazon. We aspire to transform how Customers discover and buy high-quality pre-owned products by providing a Customer experience that combines the trust and convenience of buying New with the savings of buying Used. We earn Customer trust by setting a high and consistent bar for like-new product quality, qualifying and performance managing Suppliers, and offering an extended Amazon-backed guarantee to all Renewed products. We are seeking a talented, enthusiastic, and customer-obsessed account executive to help grow the Renewed Europe business by focusing on the strategic aspects of managing relationships with our largest Selling partners. The leader is responsible for building strategic relationships and articulating a clear vision for optimizing Amazon-wide engagement. The ability to thrive in a fast-paced, complex, and ambiguous work environment is critical to success in the role. As a Renewed Customer Success Manager, you will be responsible for accelerating sales growth, expanding selection, and improving retention amongst existing Seller partners. You will create innovative ways to identify new selection, merchandising, and operational improvement opportunities through partnership with internal and external stakeholders. The leader is responsible for selling at the most strategic level within the account to implement a broader strategy of earning acceptance within Selling partners to invest in various initiatives. The role will also involve ownership of strategic projects and initiatives, requiring a high level of engagement and alignment with internal stakeholders and Selling partners to deliver results. This is a unique opportunity to influence a fast growing and relatively new business on Amazon. The ideal candidate will be a self-starter with a passion for creative problem-solving, a strong bias for action, and the ability to quickly earn trust. Excellent interpersonal, verbal and written communication, analytical and presentation skills are required. The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. Key job responsibilities· Manage a number of high-priority suppliers to help them grow on Renewed across EU7 by ensuring they understand our policies, tools and promotional opportunities.· Define the overall vision, strategy and input/output goals for portfolio suppliers, working at the most senior level within these businesses to meet these goals.· Conduct deep dives to report on the performance of portfolio businesses at EU-level, surfacing insights and using these to shape our global Account Management strategy.· Use the “Voice of the Customer” to identify opportunities for Renewed to improve our products, business processes, systems and tools for all of our 3rd party suppliers.· Partner with internal Amazon teams (including Renewed Tech, Leadership, Operations and Category Management) to implement and drive these improvement projects.About the teamAmazon Renewed is the home of Like-New products. Through Renewed, customers can purchase products across a range of categories including smartphones, PCs and tablets, benefiting from the price-savings and lower environmental impact of buying pre-owned. Renewed is live across 13 geographies worldwide. This role is based in Luxembourg, HQ for the Renewed International business.BASIC QUALIFICATIONS• Bachelor’s degree or equivalent experience• 4+ years professional experience working in client-facing roles with a focus on data analysis and account management• Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions• Proven ability to manage multiple, competing priorities simultaneously and influence stakeholders across disciplines and levels of the business• Excellent interpersonal and communications (both verbal and written) skills • Demonstrated decision making, problem solving, and negotiating skills• Business Proficient in English ...

Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) team ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize vendors to add rigor and depth to our processes. As a Manager, Vendor Strategy & Cost Optimization, you will lead the team of vendor managers to strategize, negotiate, and onboard vendors to cater to business requirements. Key job responsibilities• Hire, develop and manage a team of four vendor managers• Ensure adherence to Amazon’s global spend policy and drive compliance to local procurement policies and procedures • Iterate on and improve the vendor management strategy, including consolidation of scope, process improvement, governance, and automation • Manage the vendor onboarding life cycle • Partner closely with business teams, product teams, Finance, Legal, Tax, Information Security, and Vendors• Build effective stakeholder relationships, develop relationships with internal customers, external suppliers and other teams within respective market • Be an advocate for both Amazon and Vendors, embracing a win-win approach • Prepare negotiation strategy, write strategy documents, and conduct challenging negotiations and escalations with internal leaders and C-suite level vendor contacts• Drive vendor business and performance reviews with the key vendors• Establish standards for performance of vendors and own metrics tracking for business reviews • Work closely with Global Corporate Procurement on larger Vendor relationships and negotiations• Identify cost optimization and process improvement opportunities and influence teams with less authority to achieve the goalsAbout the teamThe Manager, Vendor Strategy & Cost Optimization leads a strategic team focused on ensuring the best vendors keeping in mind the cost, quality and speed for Selling Partner Services organization. They are an integral watchdog within this space. Not only does this team facilitate the end-to-end onboarding of vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. The team ensures required process control; automation; governance; planning and forecasting; data management; internal and external stakeholder management; and collaboration with teams across Amazon. The team also ensures best practices from the industry.BASIC QUALIFICATIONS- Bachelor's degree in management, business administration, economics, engineering, marketing- 5+ years of account management, project or program management or buying experience- 5+ years team management experience- Experience with vendor negotiations, pricing and promotion or inventory management- Experience driving internal cross-team collaboration ...

Amazon’s Cross Channel Marketing Team (XCM) is looking for an organized and detail-oriented Budget and Billing Operations Manager to support our finance operations in partnership with our global Finance teams, accounting teams, agency partners, and global stakeholders. This role will be responsible for the management of our global media budgets for global locales (EU, APAC, MENA), alongside cross functional leadership, and external partners. They will manage vendor onboarding and relationships with frequently utilized agencies and streamline billing across multiple locales when possible. The primary functions of this role include budget management, billing processes, and forecast/ planning mechanisms, as well as managing the day-to-day workflows related to purchase orders, accruals, invoice management, and reporting. This role will participate in month/ quarter end close mechanisms, and align with stakeholders and finance teams to participate in annual operational plans. At this time, XCM is managing through significant change in our agency partners, which enables opportunities to streamline and create consistency with our approach to budget and billing management. This role will be involved in the audit and change management to redefine our current billing and budgeting workflows. They will provide centralized support for reporting and processes across multiple lines of business to scale efficiencies. A successful individual in this role will remain adaptable within the current and future state of Budget and Billing operations within XCM. They will focus on understanding our current state, and assist in the transition of our processes or mechanisms to the new ways of working as of 2025. This role will leverage current tooling and look for stronger automation opportunities across budget tracking, as well as focus on Diving Deep and building trust with their working teams and have a strong Bias for Action to proactively solve locale specific challenges with a global mindset. Key job responsibilities• Collaborate with XCM global cross -functional business, finance, and agency partners for alignment on processes and budget roll-ups, with shared responsibility on solutions • Supports XCM business partners across media buying and activation and priority programs in their budget management and monthly billing and accrual cycles • Directly manages the budget for multiple XCM locales in the Americas, including; confirming correct purchase order details, invoice support, budget tracker management and reporting, monthly accrual support via billing statements and registers, and issue resolution across related billing or budgets• Participates in Monthly and Quarterly financial mechanisms with our finance partners and accounting teams, and communication with various business partners if added commentary or clarity is required• Identifies opportunities for short and long-term operational process improvements across our financial operations, and collaborates with impacted teams on solutions• Develops or revises process documentation, SOPs, and training materials as needed• Vendor or agency partner management, including; onboarding, participating in weekly to monthly status mechanisms, quarterly improvement offsites, and monthly or quarterly business reviews (MBR/ QBR) as needed • Scale to provide centralized billing, reporting, and/ or operations support across multiple Amazon organizations as neededBASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience managing or working within cross-functional marketing and creative teams- 3-5+ years of experience directly managing regional and/or global budgets- Experience participating in standard financial operating procedures, including; Month End Close, Quarter End Close, forecasting for quarterly guidance and variance commentary/ justification- Comfortable presenting to stakeholders with verbal and written communication- Passion for mechanisms, problem solving and streamlining workflows- A track record of inventing and simplifying processes in cross-functional capacities ...

Amazon Games is seeking a highly effective Senior Game Developer - AI/ML to build and integrate innovative AI systems and tools into our game pipelines and customer experiences. Our mission to be the most customer obsessed video game company requires exploration into these cutting-edge tools to improve the quality and quantity of fun gameplay for our players; while ensuring their ethical and responsible implementation.At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans develops AAA multiplayer games and original IPs, with teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games, through its Studios, Publishing, and Prime Gaming divisions collaborating with external partners, aims to develop, publish, and deliver compelling AAA games and content experiences for gamers to discover.Key job responsibilities- Implement libraries and middleware for advanced ML and AI use cases using a combination of cloud services and embedded models provided by our scientists.- Collaborate with game teams—directly embedding when required—to deliver the generative AI & ML features their game designs require.A day in the life- You thrive in a collaborative environment where your decisions have significant impact and influence.- You are passionate about building game experiences that delight players.- You deliver great workflows, tools, and game innovations to your fellow developers and constantly seek improvement.- You want to be part of something exciting and unique in the gaming ecosystem.About the teamThe Amazon Games Studio AI Research team focuses on artificial intelligence innovation in gaming. Our highly skilled, multi-discipline team works across Machine Learning, Reinforcement Learning, and Generative AI to reimagine game development. We work closely with first-party game developers and partner studios to bring creative visions to life. Our mission is to use AI responsibly to transform gameplay experiences, enrich narratives, and provide creators with practical tools to optimize their production pipelines.BASIC QUALIFICATIONS- 8+ years of non-internship professional software development experience- 5+ years of Games Industry (supporting title Development, Release, or Live Ops) experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience with Unity, Unreal, CryEngine, Lumberyard or proprietary 3D game engine, or industry-equivalent technology (3D animation, simulation, etc)- Bachelor's degree in computer science or equivalent- Proficiency in C++- 1+ year of AI/ML integrations in games. ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: HW Commodity Specialist IIILocation: Sunnyvale, CaliforniaPosition Responsibilities:Work with engineering and the supply chain team to set program cost targets at a commodity level for projects. Track the program actual costs versus target to identify program deltas and corrective actions to bring back on track. Attend program new product introduction meetings to understand the cost implication of engineering and/or process changes as related to product fully loaded cost targets. Work with the Original Equipment Manufacturer (OEM) to set product purchase order cost for the upcoming period. Manage purchase price variance claims resulting from engineering changes, component obsolescence or forecast variance. Drive the supply chain and operations team to provide detailed cost reduction forecast that enable the meeting and exceeding of product goals. Work with the Lab126 Management team to ensure predictable, accurate forecasts for products. Host weekly executive management cost reviews that deep dive through every aspect of product cost. Own the supplier plan of record (SPOR) and ensure that program has a robust and healthy supply chain for launch.40 hours / week, 8:00am-5:00pm, Salary Range $162,700/year to $220,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master’s degree or foreign equivalent degree in Engineering, Finance, Business, Supply Chain, Operations, or a related field and two years of experience in the job offered or another related supply chain management occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Engineering, Finance, Business, Supply Chain, Operations, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related supply chain management occupation as equivalent to the Master’s degree and two years of experience. Must have two years of experience in the following skills: (1) demand planning, demand forecasting, or supply chain planning; (2) procurement practices working with engineering, supply chain and Tier 1 OEM partners; and (3) project management or program management experience leading global cross-functional automation projects or tools development. Partial telecommuting permitted; employees will be required to report to office multiple days per week.#0000 ...