Sr. Program Manager, Vendor Tools, Supply Chain Optimization Technologies (SCOT)

Amazon Supply Chain Optimization Technologies (SCOT) works on some of the world’s most complex supply chain challenges, at Amazon scale. Within SCOT’s Optimal Sourcing Systems team, our tools enable retail vendors to manage their Amazon purchasing and inbound shipping interactions through multiple applications serving our vendor community. These programs aim to drive highly efficient supply chain operations between Amazon and our retail vendors worldwide, and shape what’s next for our global supply chain ecosystem. We are seeking a Sr. Program Manager (Sr. PM) to centrally manage the user engagement lifecycle for a designated set of supply chain tools. This includes identifying needs and opportunities for different user segments, synthesizing data and influencing roadmaps of multiple product teams, and centrally driving vendor adoption for supply chain tools. The ideal candidate is customer-obsessed, with an interest in solving supply chain problems and a blend of experience across product management, product marketing and cross-functional program management. They thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills, and are known for their bias for action and ability to influence partner teams.Key job responsibilitiesThis role will aggregate and analyze inputs from multiple sources and synthesize insights to influence technology decisions. They will partner with both internal and external organizations to understand and document nuances of vendor supply chain operations across company segments and geographic regions, quantify the needs of vendor segments and propose opportunities to close gaps through enhancements to supply chain product roadmaps or system capabilities. As new supply chain products or features are brought to market, the Sr. PM is responsible for orchestrating the new product offerings into vendor-centric adoption and operationalization strategies – i.e. designing and executing go-to-market plans, communications and launch strategies, as well as feedback loops to identify barriers to adoption and priorities for further enhancement. A day in the lifeYou will collaborate directly with multiple internal business teams or strategic selling partners to extract insights about needs and opportunities to improve supply chain efficiency. You will also pivot to interact with supply chain product teams, providing insights that will help define product requirements and value for our business and vendors. On any given day you may deep dive data to understand the behaviors, barriers and operational variances that impact supply chain operations for different vendor segments, or meet directly with users to better understand how they operate and test the effectiveness of designated product sets. Written documents are the primary mechanism for communicating insights, product opportunities, status updates and topics for debate; you will regularly author or contribute to documents that support the operational insights, awareness and adoption lifecycle of supply chain products. About the teamYou will join a strong, cross-functional team of product managers, business intelligence engineers, scientists, UX designers and software development engineers to build and operationalize vendor experiences and ML driven products that maximize the efficiency and effectiveness of supply chain operations to meet Amazon’s business goals and to make our customers happy.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams ...

Sr. Front End Engineer, CloudTune

Are you a Senior Front-End Engineer passionate about giving customers the best experience possible, using the latest technology and best practices? Join our diverse and supportive team as we re-imagine our customer experiences to give customers critical visibility into forecasting, scaling, and costs associated with our biggest events, including Prime Day. We're looking for a talented and experienced engineer to shape the future of UX for our customers. If you love exploring latest web technologies, writing high-quality code, and mentoring others, this is the perfect opportunity.Key job responsibilities1. Shape Front-End Development: Guide design, implementation, and optimization of responsive, accessible user interfaces, using modern front-end frameworks and libraries.2. Establish Front-End Architecture: Drive development of reusable and modular UI components, adhering to best practices and design systems.3. Maintain Performance and Quality Standards: Ensure optimal performance by implementing efficient rendering techniques, code splitting, and other performance optimization strategies. Contribute to establishing and maintaining high-quality standards for the front end code base through testing, code reviews, and best practices.4. Collaboration and Mentorship: Collaborate closely with designers, back-end engineers, and product managers to understand requirements and translate them into seamless user experiences. Share knowledge across the organization through tech talks and by mentoring other front-end developers.A day in the life* Ownership & Impact: Our team independently builds imaginative customer experiences that shape the future. You'll provide technical leadership and mentorship to drive front-end excellence.* Technology: You'll have the opportunity to work with the latest front-end frameworks, libraries, and tools, staying ahead of the curve in the ever-evolving web ecosystem.* Cross-Functional Collaboration: You'll collaborate closely with designers, back-end engineers, customers, and product managers to create cohesive and delightful user experiences.About the teamCloudTune provides cloud elasticity at Amazon's Stores, Digital, and Others (SDO) scale and rate of innovation. We build foundational and increasingly automated forecasting and scaling technology that enable capacity assurance and infrastructure cost controllership. Our aim is to help the whole of SDO have access to the AWS resources they require, at the right time, and at the best price. Through our tooling, we help customers understand their costs of doing business, where and how we need them to take action to react to our scaling forecasts, and offer insights into how they might take advantage of infrastructure efficiency opportunities.BASIC QUALIFICATIONS- 7+ years of professional software engineering experience with deep expertise in modern frontend architecture and development- Proven track record architecting and delivering large-scale, complex frontend applications using modern frameworks (e.g., React, Angular) and TypeScript- Experience leading technical initiatives and mentoring other engineers- Strong foundation in frontend fundamentals ...

Senior Applied Scientist, Sponsored Products Off-Search Supply Expansion

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP organization's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!Our team, SP Off-Search Supply Expansion and Creative (SPEC) team is responsible for Sponsored Products experiences expansion for store display placements, 1P surfaces such as Home Page, Checkout pages like HUC, TYP, Cart and shared placements on AAX owner slots. The team also owns UX for all Off Search placements. Spec owns SP Firebird Core Infra team working on SP creative optimization and personalized ASIN faceoutWe are looking for a passionate Senior Applied Scientist who has technical expertise in information retrieval, Natural Language Processing (NLP), and Large Language Models (LLM). In addition to having hands-on experience in building ML-based solutions, an ideal candidate should be able to create and articulate a customer-centric science vision, show willingness to continuously learn about new scientific approaches, and enjoy operating in startup-like environment.Key job responsibilities• Lead business, science and engineering strategy and roadmap for Sponsored Products Off-Search Supply Expansion and Creative optimization.• Drive alignment across organizations for science, engineering, and product strategy to achieve business goals.• Lead/guide scientists and engineers across teams to develop, test, launch and improve of science models designed to optimize the shopper experience and deliver long term value for Amazon and advertisers• Develop state of the art experimental approaches and ML models.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

HW Commodity Specialist III - AMZ8193615

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: HW Commodity Specialist IIILocation: Sunnyvale, CaliforniaPosition Responsibilities:Work with engineering and the supply chain team to set program cost targets at a commodity level for projects. Track the program actual costs versus target to identify program deltas and corrective actions to bring back on track. Attend program new product introduction meetings to understand the cost implication of engineering and/or process changes as related to product fully loaded cost targets. Work with the Original Equipment Manufacturer (OEM) to set product purchase order cost for the upcoming period. Manage purchase price variance claims resulting from engineering changes, component obsolescence or forecast variance. Drive the supply chain and operations team to provide detailed cost reduction forecast that enable the meeting and exceeding of product goals. Work with the Lab126 Management team to ensure predictable, accurate forecasts for products. Host weekly executive management cost reviews that deep dive through every aspect of product cost. Own the supplier plan of record (SPOR) and ensure that program has a robust and healthy supply chain for launch.40 hours / week, 8:00am-5:00pm, Salary Range $162,700/year to $220,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master’s degree or foreign equivalent degree in Engineering, Finance, Business, Supply Chain, Operations, or a related field and two years of experience in the job offered or another related supply chain management occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Engineering, Finance, Business, Supply Chain, Operations, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related supply chain management occupation as equivalent to the Master’s degree and two years of experience. Must have two years of experience in the following skills: (1) demand planning, demand forecasting, or supply chain planning; (2) procurement practices working with engineering, supply chain and Tier 1 OEM partners; and (3) project management or program management experience leading global cross-functional automation projects or tools development. Partial telecommuting permitted; employees will be required to report to office multiple days per week.#0000 ...

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Pay starts at $20.05 per hour with benefits available.Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Tuesday -Saturday between 8:45am and 3:15pm.As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilities- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.- Utilize inventory management systems to scan, process, and count product.- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.- Work with a manager to maintain the physical safety and quality standards of the site.- Work in a fast changing and ambiguous environment.- Perform additional duties, as assigned- Work flexible hours including nights, weekends, and holidays.- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.About the teamInterested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.BASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience ...

Senior Construction Manager, WWRGD - Design and Construction

As a WWRGD - Industrial Grocery Team Construction Manager, you are responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution of fulfillment centers, industrial kitchens, and multi-use development projects. Key job responsibilities• Manage multiple projects and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.• Establish and maintain project schedules and budgets, responsible for overall project delivery including all FF&E and construction.• Responsible for on-site supervision during the construction process to include management of General Contractors, and Owner vendors.• Deliver projects on time and on budget.• Participate in the design development process to collaborate and value engineer construction methods to reduce time and cost.• Manage change order negotiations and contract compliance.• Serve as the liaison to developer/landlord reps to coordinate building envelope delivery.• Manage and adhere to AIA contract documentation process.• Establish effective relationships along with an understanding of municipalities and permit processes.• Lead job site meetings, produce minutes and strive for a collaborative team environment.• Ensure contractor compliance of life safety/OSHA requirements are met on all job sites to minimize risk.BASIC QUALIFICATIONS- 7+ years of project management, real estate development, architecture/design experience- Bachelor's degree ...

Copywriter, TMT - Variable

Amazon North American Stores Marketing is seeking a highly creative and entrepreneurial copywriter to join the retail Marketing team to support retail merchandising and marketing programs. In this role, you will write and edit copy for multiple creative activations with a focus on e-commerce merchandising and digital marketing. This is a unique opportunity to join a dynamic organization focused on improving the shopping experience for customers. A successful candidate has a strong understanding crisp and concise benefit-driven messaging for retail, the role of editorial content in the retail journey, and possesses the ability to work independently and collaborate across multiple teams to achieve organizational goals. They are able work at the program level, by using style guides and experimentation to develop and refine messaging strategies, and at the project level, by using their creative skills to optimize content for each individual campaign or placement. They are a self-starter, comfortable with an ever-changing working environment, and are able to iterate quickly while paying careful attention to every detail and solving problems independently.Key job responsibilities Key job responsibilities include: Developing messaging campaigns across marketing channels including traffic driving assets, as well as crafting short-and long-form copy at the product, collection, and brand levels for digital marketing content. Collaborating with editors and designers to create cohesive merchandising stories for customers. Collaborating with marketing managers to strategize on a messaging hierarchy that can be pulled through all campaign assets, and performing experiments to optimize messaging. Contributing to brand and seasonal style guides. Thoroughly proofreading content through various stages of presentation and production. Writing and editing for related retail marketing needs as required, including advertising, presentations, etc.About the teamThe Amazon North America Creative team is a multidisciplinary team, comprising creative directors, art directors, producers, visual designers, copywriters, stylists, and more. Our diverse group brings expertise in video, print, branding, and styling, with backgrounds spanning retail, tech, print and digital media, academia, and agency work. Above all else, our team culture is built around an environment of learning, experimentation, and inventing on behalf of the customer. Each day feels a little bit different on this team, as we create content for an exciting array of new brands, products, experiences, and features. In addition to highlighting premium brands, most loved, private labels, seasonal events and cultural moments, we also want to create a cohesive brand across all events whether on Amazon.com property or in paid media.BASIC QUALIFICATIONS- 5+ years of copywriting at advertising agencies and/or in-house creative departments. - Must have an online portfolio URL in your resume - demonstrating big, campaign thinking that can extend into any medium. - Exceptional writing skills that demonstrate the ability to create campaign content that attracts, retains, and grows an audience. ...

Senior Mechanical Engineer, Worldwide Grocery

We are looking for an innovative Mechanical Engineer to join the Store Development Team who is obsessed with creating world-class shopping experiences for our customers. The ideal candidate will have a strong knowledge of code requirements and their application in a retail environment. This position will be responsible for the creation and implementation of technical standards along with managing the building systems engineering of developing prototypes and individual, on-going construction projects for the mechanical discipline.This position will be part of an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You will work closely with architecture and engineering consultants as well as an in-house store design, construction and procurement teams. You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must take ownership of your work, display a great deal of initiative, possess common sense, sound judgment, and a sense of humor.Key job responsibilitiesDefine, document, communicate and own mechanical and plumbing engineering design standards.Maintain basis of design (BOD) for mechanical and plumbing disciplines.Own prototype equipment specifications and approval for non-prototype equipment.Develop and execute technical goals related to mechanical and plumbing cost reduction, continuous improvement, and sustainability.Develop, cultivate, and manage relationships with third-party engineering consultants. Track and manage quality and cost of consultant work product.Work cross functionally with other Amazon physical retail business groups to share and develop best practices and lessons learned.Maintain commissioning standards and relationship with MEP/R system commissioning vendors.Manage projects and effectively influence and communicate with internal and external business partners, contractors and vendors.Review CDs and bulletins for scope, accuracy, completeness, and cost targets for new stores and renovations.Conduct periodic site inspections and facility audits to review quality and operation of installed systems.BASIC QUALIFICATIONS- Bachelor Degree in Mechanical Engineering or Architectural Engineering- 7+ years of experience in the field of engineering in commercial/retail buildings- Knowledge of Building, Mechanical, Electrical, Plumbing and Refrigeration Codes- Ability to manage high level meetings and discussions with technical and non-technical participants- Strong project management experience- Excellent written and oral communication skills- Ability to meet tight deadlines and prioritize workloads- Strong organizational skills ...

Media Operations Sr. Manager, LATCANZ Paid Media

Prime Video Media Operations Sr. Manager is responsible for overseeing all media operations and execution for the LATCANZ (Latin America, Canada, Australia, and New Zealand) region. This includes managing relationships with media agency partners, coordinating with Amazon's regional, international and global media teams, and ensuring efficient and effective media delivery, governance and reporting.Other locations to be considered: MIA, LAXKey job responsibilities- Serve as the primary point of contact between Amazon and the media agency partners for the LATCANZ region, coordinating foundational initiatives to automate and integrate media planning, audit and delivery.- Collaborate with the agency teams to ensure accurate media planning, buying, execution and reporting processes in line with Amazon's business objectives and regional guidelines.- Serve as the owner of media budget and spend standardization and consolidation across the LATCANZ region, integrating media spend data from the agencies sources into Prime Video's mechanisms, working with the agency teams to develop automated spend controls and reporting processes, ensuring timely and accurate data consolidation.- Provide regular and ad-hoc reporting to the regional media teams, highlighting key insights and recommendations.- Oversee the adoption and governance of media and ad tech tools across the LATCANZ region, ensuring alignment with global standards and best practices.- Develop customized solutions, as needed, to address specific regional requirements or challenges, and ensure their seamless integration with the broader media tech stack.- Establish guidelines, processes, and training programs to ensure effective and consistent utilization of media and ad tech tools across the region.- Continuously review and optimize media operations processes to drive efficiency, standardization, and scalabilityA day in the lifeAs the Prime Video Media Operations Sr. Manager in LATCANZ, your day begins with a video call with the agency teams. Today, you're aligning on a standardized media reporting framework that will bring much-needed visibility and consistency across the region. You lead the discussion, drawing up templates and defining key performance metrics that everyone agrees on.Next, you turn your attention to the upcoming Quarterly Business Review. You've been working with the agency partners to set up automated spend tracking and forecasting reports, and now it's time to put those systems to the test. You review the latest figures, identifying any discrepancies or potential issues, and prepare a clear, data-driven presentation for the regional leadership.In the afternoon, you connect with your counterparts in the international and global media teams to benchmark the tools and capabilities they're using. You've heard about some innovative solutions that could bring new efficiencies to LATCANZ, and you're eager to explore how to best implement them in your region. Efficiency and innovation are always top of mind.As the day winds down, you reflect on the progress made – standardized processes, controlled spend, and new capabilities on the horizon. It's all in a day's work for the Prime Video Media Operations Sr. Manager.About the teamPrime Video team is focused on one mission: to give consumers the world’s best-in-class digital video customer experience. To achieve this mission, LATCANZ paid media team works to find effective, efficient and scalable ways to connect the audiences of Latin America, Canada, Australia and New Zealand with the content they will enjoy, showcasing our vast catalog in the right moment, to the right person and with the right content.BASIC QUALIFICATIONS- Bachelor's degree in a relevant field, such as Marketing, Advertising, Business, or a related experience.- 7+ years of experience in media operations, preferably in a regional or global role, with strong understanding of media planning, buying, and trafficking processes.- Deep understanding of programmatic advertising, digital media platforms, and emerging technologies.- Proficient in data analysis and reporting, with the ability to translate insights into actionable recommendations.- Excellent communication and stakeholder management skills, with the ability to work effectively with both internal and external teams.- Demonstrated project management and problem-solving skills. ...

Workplace Health and Safety Specialist Central 2025 (ND, SD, NE, KS, MN, IA, MO, WI, IL, MI, IN, OH, KY)

At Amazon, we’re committed to promoting a safe working environment and being the most safety-centric company for every team member. If you are eager to implement effective safety improvements, inform managers of compliance issues and safety improvement opportunities, apply to join our team in Amazon Operations as a Workplace Health and Safety Specialist (WHSS)! You are provided extensive safety training and development as an entry level WHSS towards becoming an exceptional safety leader.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position. At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Specialist, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions.You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.• First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.• Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly.• Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers.It's important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers.We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building. o Air Sites (Amazon Air Network), Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities. • Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address.Locations and Placement:- This role will start between January 2025 and September 2025. · This position is not a corporate role. This is a full-time position located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network.PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates’ placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.Job Elements:• Must be able to perform the following tasks, with or without reasonable accommodation:• Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.• Wear appropriate Personal Protective Equipment including safety shoes (will be provided)• Stand/walk for up to 10-12 hours per shift• Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length• Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) • Regularly bend, lift, stretch and reach both below the waist and above the head• Lift and move items up to 49 poundsKey job responsibilities• Coordinating and implementing all aspects of Amazon’s Global Safety Program.• Identifying and informing management of compliance issues, safety risks, and improvement opportunities through conducting daily, weekly, and monthly audits.• Facilitating incident investigations processes.• Maintaining required paperwork to comply with Amazon and OSHA regulations.• Conducting risk assessments related to jobs performed (Job Hazard Analysis).• Recording safety incident information in internal databases in a timely manner.• Innovating on process improvements and managing actions to completion.• Training and assisting team members (Area Managers, Associates, Safety Team Members, etc.) to complete safety tasks (audits, following safety rules, etc.)• Performing specific safety training as required by the Safety Manager.• Providing additional oversight for fire prevention, hazardous waste management, and other safety related activities.• Recommending appropriate risk mitigation measures to management, including ergonomics.A day in the lifeAs a WHSS, you will maintain accurate daily, weekly, and monthly metrics to report to onsite management teams. You will also conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions for associates. In addition, the WHSS leads recommending appropriate risk mitigation measures to management, including ergonomics, in our Network Distribution Centers.BASIC QUALIFICATIONSA bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You will need to have all degree requirements met before your first day). ...

Forecasting Manager, Amazon Advertising

Amazon Advertising is the earth’s most customer centric advertising program and is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys, helping advertisers build brand awareness, increase product sales, and more. This role can be based in Seattle or New York.Forecast and Strategy team (F&S) Team within Amazon Advertising is looking for an experienced professional with excellent analytical skills and strong business acumen to develop and implement our demand forecasting tools and mechanisms in a fast-paced and innovative environment, at a global scale.As a Forecasting Manager, you will be responsible for modeling forecasting problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques which you will implement and enhance.You will need to collaborate effectively with internal stakeholders and cross-functional teams to analyze forecast variances, understand and mitigate variance drivers, identify opportunities to improve operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, you should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Accurate forecasts drive improvements in cost and quality of our advertising operations on a global scale. Key job responsibilities· Produce and communicate Long Range and Short Range forecasts for a variety of business oriented KPIs, ingested by Planners, Finance managers, Program managers and Operations. · Design, build and implement innovative forecasting tools and mechanisms, to create a reliable and effective short and long term forecast for a wide range of Amazon Ads departments.· Build and maintain KPIs that reliably reflect forecasting accuracy, and downstream impact on the business.· Create new reporting & analytic opportunities by analyzing and understanding key planning processes· Thought leadership on integration of new products/services supported by Advertising.· Write and present documents up to the VP level. BASIC QUALIFICATIONS· Bachelor's degree in Business, Mathematics, Operations Research, Engineering or a related field· 5 yrs + Experience as a Forecaster, business analyst, BIE, or related positions· Experience with statistical analysis and modeling· Experience with SQL and one or more of the statistical modeling languages/ toolboxes (R, SAS, SPSS, Matlab, or Python) ...

Supply Chain Manager III, Network Design

Join Amazon's Global Logistics Network design team to revolutionize our international supply chain. You'll lead strategic initiatives that enhance our worldwide customer experience, focusing on EU, Canada, Mexico, and Japan. This role offers an exciting opportunity to shape the future of e-commerce logistics through innovative network modeling, operational process design, and impactful recommendations. Your expertise will drive cost reduction, improve lead times, and optimize inventory flows on a global scale.Key job responsibilities- Develop network models and optimization solvers to enhance inbound strategy- Perform creative analysis using incomplete data to address strategic business questions- Transform abstract concepts into major investment recommendations- Optimize global inventory flows to maximize reliability, speed, and cost-effectiveness- Communicate strategic recommendations to executive-level sponsorsA day in the lifeYou'll collaborate with diverse stakeholders across multiple time zones, diving deep into data and analytics to solve complex supply chain challenges. Your day might involve refining network models, analyzing global logistics data, or preparing compelling presentations for executive leadership. You'll balance strategic thinking with practical implementation, always keeping the customer experience at the forefront of your decisions.About the teamOur Global Logistics Network design team is dedicated to revolutionizing e-commerce on a worldwide scale. We're passionate about leveraging leading technology and data-driven insights to create a seamless, efficient supply chain. Our work directly impacts millions of customers, making every day an opportunity to innovate and improve the way goods move around the globe.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience with SQL and/or statistical/mathematical software (e.g. R, SAS, or Matlab)- Proven experience in an e-commerce distribution environment- Exceptional written and verbal communication- Advanced analytical skills and business judgment ...

Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilitiesKey job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience ...

System Engineer, Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. We are seeking talented, motivated, and creative Systems Engineers to join our team. As a key member of the Amazon Pharmacy Engineering team, you will build and manage systems that enhance our ability to deliver safe, timely, and reliable pharmacy services. You’ll work in a highly collaborative environment, tackling complex problems at the intersection of healthcare, cloud computing, and operations.#everydaybetterKey job responsibilitiesWhat You’ll DoA successful Systems Engineer at Amazon Pharmacy will go beyond managing tools and infrastructure. You will:- Automate and Scale Operations: Design and implement system management tools and processes to reduce manual efforts, enhance reliability, and scale operations to meet the needs of a growing customer base.- Develop Operability Features: Define hardware requirements and build features such as system health monitoring, diagnostics, and automated repair mechanisms to ensure high availability and performance.- Enhance System Security: Collaborate with security teams to ensure compliance with healthcare regulations and safeguard sensitive customer data.- Optimize Infrastructure: Adapt and refine existing systems to accommodate rapid growth in customer traffic, orders, and prescription data.- Production Readiness: Participate in design reviews, production acceptance tests, and operational evaluations for new systems and features.- Monitor and Maintain: Monitor system health, address anomalies, and automate routine maintenance tasks to minimize downtime.- Capacity Planning: Manage fleet inventory, maintain capacity plans, and ensure the scalability of critical pharmacy services.- Dive Deep: Be a subject matter expert for the systems that support Amazon Pharmacy’s operations, troubleshooting and resolving complex technical issues.BASIC QUALIFICATIONS- Bachelors Degree in Computer Science or related discipline, or equivalent work experience.- Experience in systems engineering, infrastructure management, or DevOps roles.- Demonstrated proficiency with scripting languages such as Bash, Python, C, C++, Java or Ruby- Strong experience in delivering operational workloads hosted on Linux/Unix- Good working knowledge/experience on highly distributed remote environment, networking, software build and deployment process. ...

Member of Technical Staff , AGI

Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Autonomy organization, and we are looking for a driven and talented Member of Technical Staff to join us to build state-of-the art agents.AGI Autonomy is focused on developing new foundational capabilities for useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled.In this role, you will work closely with research teams to design, build, and maintain systems for training and evaluating state-of-the-art agent models.Our team works inside the Amazon AGI SF Lab, an environment designed to empower AI researchers and engineers to work with speed and focus. Our philosophy combines the agility of a startup with the resources of Amazon.Key job responsibilities* Evaluate performance of the training infrastructure, diagnose problems and address any gaps that exist.* Develop reliable infrastructure to schedule training and model evaluation jobs across clusters.* Work closely with researchers to create new techniques, infrastructure, and tooling around emerging research capabilities and evaluating models to meet customer needs.* Manage project prioritization, deliverables, timelines, and stakeholder communication.* Illuminate trade-offs, educate the team on best practices, and influence technical strategy.* Operate in a dynamic environment to deliver high quality software.About the teamThe Amazon AGI SF Lab is focused on developing new foundational capabilities for enabling useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research.BASIC QUALIFICATIONS5+ years of non-internship professional software development experience5+ years of programming with at least one software programming language experience5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experienceExperience as a mentor, tech lead or leading an engineering team ...

Data Scientist II, Customer Engagment Technologies

The Data Scientist in NLP within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing, evaluating and deploying solutions based on large pretrained language models into conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves model development in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities• Define and implement robust HITL strategies to effectively expedite LLM models scaling process.• Collaborate with human annotators and subject matter experts to establish clear guidelines and quality control measures.• Analyze feedback loops and iterate on model performance to ensure continuous improvement.• Conduct in-depth analysis of large-scale conversational datasets to identify patterns, trends, and potential challenges.• Independently document methodologies, findings, and results in a clear and concise manner, ensuring reproducibility and knowledge sharing.• Collaborate with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. • Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.• Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 3+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science ...

Software Development Engineer, Amazon Stores

Come build the future as a Software Development Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.As an Amazon Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Software Development Engineering positions that are based on your preferred location, team, tech stack, domain, language and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions including, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon's current and future business needs. Use big data technologies to design and develop services that facilitate global financial transactions worth billions annually. You’ll lead architecture, design, implementation and deployment of large-scale critical and complex financial applications, owning all aspects of solutions end-to-end, through full stack software development.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, ama-zon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.Key job responsibilitiesDepending on your experience, interests and business needs, you will own the front-end, back-end, or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.A day in the lifeWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. Operations Design Engineer, AMXL Long Term Planning (LTP)

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. The Amazon Extra Large (AMXL) Long-Term Planning team is looking for a Design Engineer Manager to lead the AMXL Engineering team. The Sr. Design Engineer is responsible for designing, managing and executing the next generation of XL building designs, processes, equipment, and operations. This is a unique opportunity to own new innovation projects that will advance our heavy/bulky business. We are looking for a passionate hands-on leader with technical analysis experience, with strong background in warehouse design and/or equivalent in manufacturing, production or distribution environments who can effectively innovate on behalf of the customer in a fast-paced environment. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept to execution. You will be our technical single threaded leader overseeing the end-to-end process making sure the designs achieve the desired outcome. You’ll support that team to ensure that design is delivered as per the Building Requirement Specifications.Your projects may include new buildings and retrofits. Your projects will be a variety of template-based and designed-from-scratch. Key job responsibilities- Drive standardization, communication, documentation, and adoption of core design and process elements using strong process management and Lean principles.- Identify innovations and perform experiments to identify root causes of "defects" in performance through deep dive data analysis and decomposition and process observation.- Own post-launch site visits, reviews and customer feedback, and incorporate feedback into future project plans.- Collaborate with counterparts in other functional areas as required in support of network initiatives.- Work autonomously in an ambiguous environment, seeking to understand business problems.- Partner with teams across the business and beyond to source, allocate, and coordinate resources.- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order.- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.).- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects.A day in the lifeYou will act as the Single Threaded Leader (STL) and be the primary engineering and design resource for external/central teams. You will attend relevant WBRs, MBRs, CAR and Site meetings and support with relevant content as needed. You will support white papers on each project, outlining the business case with financial justification.You will have the opportunity to collaborate with internal AMXL teams to improve the business. You will actively seek out discrepancies to identify gaps in information and resolve by addressing the root cause. Up to 20% travel required. About the teamWe own the Design solutions for the AMXL E2E network including Cross Docks (IXD), Fulfillment Centers (FC), Sort Centers (SC) and Delivery Stations (DS). The role drives strategic capacity and design initiatives to remove end-to-end supply chain bottlenecks, leads the entire design lifecycle from concept to execution, iterates through continuous improvements, and leads engineering for building launches and retrofits. We develop complex Building Requirements Specifications (BRS) with design concepts to meet the long-term customer demand requirements. Additionally, we drive standardization and documentation of core design elements, own post-launch reviews, and own capacity management for the end-to-end network.BASIC QUALIFICATIONS- 5+ years of large scale project management experience, with a focus on continuous improvement, lean principles and process standardization - 5+ years managing a design or engineering team- Completed Bachelor’s Degree in Engineering field or equivalent from an Accredited University - Experience at intermediate level with CAD, Revit, BIM 360 or other design programs- Experience with mathematical process modeling - Experience with data analysis including use of SQL, Python. - Experience with dealing with complex huge data sets and creating pivot tables, developing dashboards in QuickSight, Tablue or similar products. - Up to 20% travel required ...

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Pay starts at $18.90 per hour with benefits available.Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 2:45pm and 9:15pm.As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilities- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.- Utilize inventory management systems to scan, process, and count product.- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.- Work with a manager to maintain the physical safety and quality standards of the site.- Work in a fast changing and ambiguous environment.- Perform additional duties, as assigned- Work flexible hours including nights, weekends, and holidays.- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.About the teamInterested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.BASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience ...

Fulfillment Area Manager Intern 2025 - WA, OR, ID, NV

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksThe base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...