Amazon.com Services LLC - A57

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesWe seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Compensation: The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Seller Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for an exceptional Workforce Management (WFM) Real Time Adherence (RTA) Analyst, who is passionate about their work, understands how to manage calls across a network of contact centers, and who has the ability to contribute new innovations to the within the Amazon Seller Support Workforce Management Team.The ideal candidate will possess experience in typical workforce management disciplines: Scheduling, Real Time Monitoring, proficient reporting skills, and experience optimizing manpower in contact center environments. The ideal candidate would also support and own proactive tactical workforce management responses to address service level challenges. In this role you will experience a wide range of problem-solving situations that require immediate real time intervention, as well as short term scheduling management and planning (1-16 weeks in advance).Key job responsibilitiesResponsibilities: • Monitors queue performance, provide intraday updates on queue size and longest contact waiting (LCW). Takes actions to resolve or reduce service level impacting issues. Provides clear, concise notification to Operations and Support teams as required.• Compares staffing to forecast requirements. Takes corrective actions as required examples include: Cross OU support, non-productive time cancellation, and OT and/or VTO. Metric reviews including shrinkage, scheduled adherence and contacts handled analysis to improve service levels.• Leverages appropriate operational tools and applications to deep dive Demand (Volume/ACHT) and Staffing impacts. Utilize data to identify root cause and recommend resolving actions.• Coordinate with outsourced service providers daily, to ensure staffing performance is meeting or exceeding acceptable standards.• Adjust routing schemes and realign resources to optimize coverage and service based on skill set and priority, across multiple sites.• Recognizes and initiates escalation processes for routing issues or any other incident and initiates appropriate tactics to ensure service levels are maintained.• Provide feedback, analysis and reporting of relevant trends, such as: call performance stats, call arrival patterns, staff productivity, attrition rates and resource allocation.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of program or project management experience- Experience in a highly analytical, results-oriented environment with cross functional interactions- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 3+ years’ experience on WFM Real-time Service Level management ...

The Amazon Canada's Hardlines team is seeking a self-driven Vendor Manager candidate to support our Vendor Management team and our vendor partners. Vendor Managers work directly with vendors to improve value, selection and convenience across their business. They play a critical role in managing strategic and established brands to drive profitability and topline performance for their category.The ideal candidate would have the following skills and experience:· Strong oral and written communication skills· Proven ability to multi-task· Detail oriented· Thrives in ambiguity and fast-paced environmentThe candidate will use customer obsession and analytics to inform creative solutions to drive their business. The Vendor Manager will have the opportunity to engage with multiple internal teams to optimize product line performance for key manufacturers (vendors) on Amazon.ca. They will utilize strong communication skills to collaborate with internal cross-functional partners, such as site merchandising, buying, pricing, inventory management, operations, online marketing, and finance to drive performance for our Amazon.ca vendor partners.This position provides the candidate an opportunity to execute analytical deep dives that help inform category growth strategies and initiatives. In addition to gaining vendor management experience, this candidate will have exposure in driving category growth. Amazon.ca Vendor Managers have the unique opportunity to work at the most innovative online retailer, while developing strong functional skills in online merchandising/marketing, buying, planning/forecasting, pricing, and business analytics.RESPONSIBILITIES:Vendor Managers conceive, create and analyze a wide range of levers to drive vendor growth, brand awareness, negotiations and topline revenue on Amazon.ca.This role is also responsible for inventory management, product launches, pricing, and conducting detailed analysis to identify opportunities to drive growth for the vendor and Amazon.ca.Vendor Manager roles are in the General Management career path at Amazon. The General Management career path offers the opportunity for advancement into a variety of roles including Marketing/Merchandising, Vendor Management, Product Management and Inventory Management.Key job responsibilitiesThe Brand Specialist role on Amazon Canada's Toys team offers an exciting introduction to online retail and serves as a broad training ground for future success. This position involves working directly with strategic toy vendors to grow their businesses and optimize supply chains on Amazon.ca. The Brand Specialist will collaborate with multiple internal teams, including In-stock, Vendor Management, and Site Merchandising, as well as management to develop and execute strategies that grow and improve the toy product portfolio. Key responsibilities include managing vendor partnerships, enhancing performance indicators, optimizing supply chains, and contributing to site merchandising efforts to improve the overall toy shopping experience. This role requires an experienced brand manager capable of both strategic thinking and tactical execution, who can develop skills across various functional areas of e-commerce. The ideal candidate will balance long-term planning with immediate action, applying their expertise to grow the toy category on Amazon.ca while gaining valuable exposure to different aspects of the online retail business.A day in the life- Acting as the ‘business owner’ for his or her vendors in their respective categories, possessing a complete understanding of internal and external variables that impact the business- Owning forecasting, monitoring, understanding and reporting on vendors, along with responsibility for driving strategic supply chain projects and promotions to achieve business objectives- Proactively negotiating costs, promotional opportunities, and other business inputs for the vendor — autonomously- Conducting pricing and ROI analysis and making recommendations for initiatives that optimize profit margin- Managing Purchase Orders and In-Stock analysis for the strategic brands- Optimizing the online presence and content of each product on the brand's portfolio- Developing and executing marketing plans in order to drive awareness and purchases for the brand- Driving cross-category initiatives to improve operational process and deliver resultsAbout the teamOur team has a strong culture of hard working individuals that value flexibility, ownership, and ability to create our own priorities. Success is driven by an ability to operate independently, while sharing learnings, wins, and misses across the team.BASIC QUALIFICATIONS- 2+ years of account management, project or program management or buying experience- Bachelor's degree- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain ...

We are seeking a talented UX Designer to create intuitive and effective merchant-facing experiences within Amazon's supply chain design team. In this role, you will be responsible for designing user journeys across our suite of supply chain and business management tools, helping merchants achieve their goals efficiently and effectively. You will collaborate with product teams to translate complex requirements into elegant design solutions that align with our overall design vision.To succeed in this role, you must be a creative problem-solver with strong empathy for users, excellent communication skills, and the ability to work through ambiguous challenges. You should have experience in creating user-centered designs, conducting user research, and iterating based on feedback. You will work closely with cross-functional teams including product managers, engineers, and fellow designers to deliver high-quality solutions that meet both user needs and business objectives.Our team consists of UX Designers, Visual Designers, Researchers, and Program Managers, all working together to deliver innovative customer-facing experiences for merchants. As a UX Designer, you will create user flows, wireframes, prototypes, and high-fidelity designs. You will participate in user research and incorporate findings into design solutions, while collaborating with cross-functional teams to understand technical constraints and business requirements. You will contribute to our design system and maintain consistent user experiences, present and defend design decisions to stakeholders, and iterate on designs based on user feedback and analytics. You will be an essential part of shaping the future of our merchant tools, focusing on creating experiences that are both comprehensive and easy to use, while maintaining high standards for design excellence and user satisfaction.If this sounds interesting and motivating, we would love to talk to you!Key job responsibilities* Contribute to the CX from beginning to end and ensure product/feature is built to spec and achieves project goals.* Conduct user research to understand user behaviors, needs, and motivations.* Translate research findings into actionable insights and design solutions.* Create wireframes, prototypes, and high-fidelity designs to communicate design concepts.* Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with project goals.* Iterate designs based on user feedback, usability testing, and data analysis.* Work inventively around constraints and navigate ambiguous situations.* Effectively communicate design decisions and rationale to both technical and non-technical audiences.* Be a passionate and effective advocate for design with non-design audiences.* Build relationships and communicate effectively with local and remote cross-functional teams.* Elevate the culture of UX thinking and design excellence.A day in the lifeAs a key member of our team, you'll tackle Amazon's most complex and impactful challenges. Drawing on business requirements, user insights, and market analysis, you'll shape product vision through strategic use case and requirements development. You'll collaborate daily with an exceptional team of designers, researchers, engineers, and product leaders to drive innovation. Using a comprehensive design toolkit—from wireframes and interactive prototypes to detailed specifications—you'll effectively communicate design solutions to stakeholders throughout the product lifecycle, ensuring alignment between creative vision and technical execution.About the teamBuy with Prime is helping people reimagine the way they shop. Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...

Amazon’s Kindle, Web Services, and Consumer/B2B retail businesses are seeking talented attorneys for Associate Corporate Counsel positions across our various teams. These attorneys will partner with the legal team and their business operations clients to achieve operational excellence, ensure compliance with state and federal regulators, consider legal issues of first impression and move strategic deals through to completion.Amazon is a leader in global e-commerce. Our innovative technologies change the way people find, discover and buy products and services. Lawyers at Amazon are trusted members of the business. Our work is intellectually challenging and exciting. Developing innovative solutions to novel legal questions is part of our daily business. Some travel, domestic and international, may be required.Key job responsibilities - Structuring, drafting and negotiating complex commercial agreements, including technology, distribution, licensing and marketing contracts - Providing ongoing legal counseling in a wide range of legal areas, such as intellectual property, digital media and regulatory compliance - Product or service counseling support - Serving as lead counsel and directly advising business clients on strategic deals - Resolving issues that arise in existing commercial relationships and handling pre-litigation legal disputes and inquiriesBASIC QUALIFICATIONS- 2+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in private practice or in house experience at a technology company or equivalent ...

Pay starts at $18.05 per hour with benefits available.Full Time Hours: Average work 40 hrs per week. This role requires open availability Sunday-Monday between 8:45am and 5:15pm and Tuesday-Thursday between12:45pm and 9:15pm.As a Retail Lead Associate you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilities- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.- Utilize inventory management systems to scan, process, and count product.- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.- Work with a manager to maintain the physical safety and quality standards of the site.- Work in a fast changing and ambiguous environment.- Perform additional duties, as assigned- Work flexible hours including nights, weekends, and holidays.- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.About the teamInterested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.BASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- 1+ years of retail or customer facing, or 1+ years of floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience ...

Have you ever wondered how Amazon designs and builds its vast transportation and supply chain network? Do you get excited about developing nimble yet robust automation solutions to enhance efficiency and reduce costs? We are the Intelligence & Industrialization (I&I) team within the Global Supply Chain and Transportation Procurement/ Amazon Customs & Trade (GSCTP/ ACT) organization, at the forefront of 3P transportation logistics procurement and customs & trade operations. We are seeking an experienced and talented Programmer Analyst passionate about developing software solutions that automate manual processes and deliver operational improvements. This role offers the opportunity to work on high visibility projects with the potential to make immediate and substantial impacts.The successful candidate will collaborate closely with business teams to understand their domain and design tailored solutions that bridge the gaps between user requirements and existing large system capabilities. By doing so, you will help reduce the technical debt for the tech teams behind these systems. You will focus on rapid, high-quality software development with iterative delivery. Utilizing modern programming and cloud (e.g. AWS) technologies, you will build and implement solutions for data sharing and end-to-end automation software with intuitive UIs and robust backend data pipelines, integrating with other systems and databases through APIs. This role requires excellent problem-solving skills, the ability to work independently from concept to execution, and strong communication skills to effectively engage with business teams. If you thrive in a fast-paced environment and are eager to make a significant impact on a global scale, we want to hear from you!Key job responsibilities- Collaborate with business stakeholders to identify opportunities for automation software solutions that address operational challenges and enhance efficiency. Partner with related Product and Tech teams to coordinate efforts and minimize overlaps.- Communicate effectively with business teams to gather requirements, explain technical concepts, and demonstrate the value of developed solutions.- Estimate the effort required for proposed automation solutions. Build consensus with stakeholders on project priorities based on business impact, technical feasibility, and development effort.- Document software designs and data flows for frontend UI and backend data integration.- Implement iterative software development practices, following Agile methodologies to ensure rapid delivery.- Build and deploy robust automation solutions utilizing AWS services and other modern technologies.- Develop web interfaces that facilitate data sharing and interactions for internal users as well as external partners.- Collaborate with BIEs, DEs, and scientists to leverage technical synergies for end-to-end software solutions, and with other data and tech teams for integration with relevant systems they have developed.About the teamThe Intelligence & Industrialization (I&I) Team is a functional data analytics sub team embedded across GSCTP & ACT.Global Supply Chain and Transportation Procurement (GSCTP) is an organization under worldwide operations that manages over 100 third-party supply chain and transportation service providers for Amazon; holding strategic relationships with major providers across modes of transportation, and responsible for an annual spend in excess of $22B. GSCTP’s mission is to secure capacity from third-party providers, increase cost efficiencies of the business, expand supplier capabilities, and improve the quality of our products and services.Amazon Customs & Trade (ACT) is an expanding business unit under worldwide operations for Customs Brokerage services. Customs brokerage involves the coordination of a complex network of sellers, shippers, logistics service providers (LSP), compliance, and government authorities to facilitate clearance of goods for cross-border transportation. Timely submission of documents and coordination with customs agents to ensure hassle free clearance of shipments is a crucial step in the logistics process to ensure on-time delivery of products to our customers. ACT provides services to external customers, FBA, and internal teams such as Devices Global Logistics.BASIC QUALIFICATIONS- Bachelor’s degree in a technical discipline such as computing, engineering, or mathematics- 2+ years of experience with at least one software programming language (C++/Java). - 2+ years of experience in front-end web development- 1+ years of experience with React.js ...

This is a corporate and office-based position. This is a full-time, entry level position. Amazon is looking for recent and upcoming graduates with high-potential to join our Central Flow team. Amazon North American Customer Fulfillment (NACF) Planning and Execution Team (PLEX) is a central part of Amazon and at the heart of our supply chain processes. The Central Flow team focuses on operational execution, risk mitigation, and best practices to deliver for our customers.As a Central Flow Lead, you will have an opportunity to work with stakeholders across North America and develop a collaborative leadership style, while utilizing the tools and processes that have helped create the most customer-centric company on Earth. You will manage building workflow, guide the hourly and daily decision making of our operations leaders to help deliver on our customer promise via audits & daily syncs. Your main focus will be using data to quantify risk, provide guidance and direction, and influence our fulfillment centers deliver strategy. You will ensure that the Amazon sites you support have all the tools needed to succeed for any task during a shift. You will also get the chance to develop projects in partnership with your team leadership that will impact Amazon supply chain planning and execution. The Central Flow team provides critical operational insights and works with leaders to develop advanced and intuitive automated flow control for Amazon operations. Central Flow is comprised of multiple business verticals each tasked with monitoring and overseeing different aspects of daily operations throughout Amazon’s fulfillment network.Central Flow Leads will bring Amazon’s customer obsession to life in an execution focused environment. You will work on a team of engaged flow leaders to deliver a best-in-class fulfillment experience for customers and stakeholders. You will play a vital role in maintaining a vibrant team culture based on customer obsession, trust, respect, continuous learning, safety, and fun. Central Flow Leads are natural leaders who are comfortable with change and are always looking for ways to improve their operation through data-driven decision making. Central Flow Leads demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, willingness to learn new things, and a commitment to the customer and employee experience.Compensation: Hourly base pay ($23.32-$25.91 range - location based), sign on payments, and restricted stock units. Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Locations: Tempe, AZ and Nashville, TN Program Quick Facts and Location • This position is a corporate role in an office setting. • This position supports stakeholders across the US and Canada from centralized locations in Tempe, AZ or Nashville, TN.• This role requires ability to work night shift, varying time zones, weekends, and or holidays supporting Amazon Fulfillment Centers operating 24/7. • Relocation (if qualified) Key job responsibilities• Ensure procedures are followed for flow management and daily execution.• Partner with site management teams to establish and maintain quality control standards.• Maintain performance goals and targets to ensure accuracy and quality for customers. • Shifts will require willingness to work nights, weekends, and holidays • Work overtime as required based on business need.• Utilize existing tools, reporting, or data sources to deep dive problems and provide resolution or corrective action as needed. Eligible candidates must have work authorization without employer intervention to be considered for this role. Amazon is unable to provide any immigration related support or sponsorship now or in the future for this position. Proof of work authorization will be required prior to starting in the position.BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree with a conferral date between May 2023 and August 2025• Currently enrolled in a Bachelor’s program such as Supply Chain Management, Business Administration, Operations Management, or related areas. ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Technical Program Manager IILocation: New York, New YorkPosition Responsibilities:Work independently with 2+ engineering teams implementing cross-functional projects. Manage small programs, partnering with technical managers to secure resources while setting priorities and milestones. Transform raw thoughts into clear, accurate technical documentation. Competently represent the team’s systems to customers and other technical teams. Maintain engineering scope and accurately report progress to stakeholders to ensure successful deliveries. Internally, identify and implement processes to unblock delivery, reduce cost, accelerate innovation, and improve quality. Focus on interaction with multiple teams within the same organization. Own driving technical and scalable solutions to compliance challenges. Respond to potential security and compliance challenges managed through the Remediation Issue Queue that require technical solutions, as well as issues that have undefined technological solutions, requiring defining and enabling engineering teams to meet goals that the solution is dependent on. Influence service and engineering teams to adopt the technological solutions proposed to close current and prevent future challenges.Position Requirements:Bachelor’s degree or foreign equivalent degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skills: security, software engineering, compliance, or process management work in support of a highly technical environment; and managing complex projects or programs at scale. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $139,900/year to $189,200/year. #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skills: security, software engineering, compliance, or process management work in support of a highly technical environment; and managing complex projects or programs at scale. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

The IT Equipment Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.BASIC QUALIFICATIONS• Understanding of basic computer/network concepts and terms• Experience with inventory management and asset tracking• Experienced background with computers troubleshooting and repair• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook• High school diploma or equivalent• Stand/walk for 10-12 hours at a time• Willingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nights• Authorization to work in the U.S. without sponsorship• Must be able to bend and lift equipment throughout the shift ...

At Amazon, we’re committed to promoting a safe working environment and being the most safety-centric company for every team member. As an intern, you will have the opportunity to gain a comprehensive understanding of Amazon Workplace Health and Safety (WHS) practices. Your internship experience will involve a combination of safety-related projects and WHS organizational learning initiatives. Throughout the program, you will learn how to effectively implement safety improvements, identify compliance issues, and recognize opportunities for safety enhancements at your assigned site. Working alongside various safety leaders and stakeholders, you will contribute to creating and maintaining a safe workplace within our Network Distribution Centers. Upon completing your internship, you will be required to present a safety research paper and share the findings of your project with the leadership team. This will allow you to demonstrate your understanding of safety principles and showcase your valuable contributions to promoting a culture of safety within Amazon.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position. At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Interns, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly learn how to collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions. You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.• First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.• Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly• Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers. It’s important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers. We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building. o Air Sites (Amazon Air Network) Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities. • Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address. PLEASE NOTE: For this role, it is essential to have the flexibility to relocate during the summer, as candidate placements will be prioritized based on business requirements. While we take into consideration the placement preferences of candidates, our recruiters will make their best efforts to accommodate location requests. For qualified candidates, we provide relocation and housing assistance to support the transition to the designated work location. Our aim is to ensure that candidates have the necessary support to successfully settle into their new work environment.Based on your performance during the internship, you will have the opportunity to receive an offer for full-time employment upon graduation. The decision regarding full-time employment will be communicated to all WHS interns within weeks after the conclusion of their internship. This ensures a timely and efficient process for determining your potential for continued employment with the company.Job Elements:Must be able to perform the following tasks, with or without reasonable accommodation:• Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.• Wear appropriate Personal Protective Equipment including safety shoes (will be provided)• Stand/walk for up to 40 hours per week• Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length• Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) • Regularly bend, lift, stretch and reach both below the waist and above the head• Lift and move items up to 49 poundsPlease note, while the pay range of the role is listed below, this position’s salary is non-negotiable based on geographical market.Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Applicants who apply for this job will allow Amazon to process your application in a centralized hiring system that considers you for other similar openings as well.Key job responsibilities• Work with various Workplace Health and Safety Teams and other WHS interns on a safety related project• Research, interpret and share data to support a safety related recommendation as part of your final project that will be presented to senior leadership. • Assist in designing, building, improving, and innovating order fulfillment safety programs, projects, initiatives, and other elements of the Workplaces Health & Safety organization across the three lanes (first mile, middle mile, and last mile) of Amazon’s fulfillment infrastructure • Learn about and work with other functional teams (Operations, RME (Reliability Maintenance & Engineering), Central Teams, Human Resources, Transportation Operations, and others) in the planning and execution of your assigned project. • Develop and expand your professional network by participating in WHS Intern activities and eventsA day in the life• The summer term is full-time (40 hours a week) and lasts 10 weeks during the summer of 2025 (Colleges and Universities where 12 weeks are required for graduation will work directly with a recruiter if extended an offer). Start dates are offered in May and June.• As a part of the Workplace Health and Safety Specialist (WHS) internship program, you will learn how to improve the safety and efficiency of our work style processes. • Onboarding will include OSHA10, First Aid/CPR/AED certification, technical writing and intro to project management training.BASIC QUALIFICATIONS• Currently enrolled in a Bachelor’s degree with an expected completion date between December 2025 and August 2026 ...

Amazon’s Kindle, Web Services, and Consumer/B2B retail businesses are seeking talented attorneys for Corporate Counsel positions across our various teams. These attorneys will partner with the legal team and their business operations clients to achieve operational excellence, ensure compliance with state and federal regulators, consider legal issues of first impression and move strategic deals through to completion.Amazon is a leader in global e-commerce. Our innovative technologies change the way people find, discover and buy products and services. Lawyers at Amazon are trusted members of the business. Our work is intellectually challenging and exciting. Developing innovative solutions to novel legal questions is part of our daily business. Some travel, domestic and international, may be required.Key job responsibilities - Structuring, drafting and negotiating complex commercial agreements, including technology, distribution, licensing and marketing contracts - Providing ongoing legal counseling in a wide range of legal areas, such as intellectual property, digital media and regulatory compliance - Product or service counseling support - Serving as lead counsel and directly advising business clients on strategic deals - Resolving issues that arise in existing commercial relationships and handling pre-litigation legal disputes and inquiriesBASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent ...

We are seeking multiple Principal Technical Program Manager to own and drive large, critical programs that span multiple teams and organizations at Amazon. You will manage complex technical programs involving machine learning models, artificial intelligence systems, and causal econometric models that improve employee experience for over 1.5 million Amazonians worldwide. The scientific program areas our team leads apply cutting-edge technology and data-driven insights to enhance all aspects of work for employees and managers including benefits, compensation, recruiting, voice of employee, management practices, and organizational culture. You will coordinate cross-functional engineering, product, data science, and business teams to successfully deliver these programs. This involves developing detailed plans, schedules, milestones, and risk mitigation strategies. You will identify dependencies and enable seamless collaboration between technical teams building the AI/ML models, product managers defining requirements, data scientists providing insights, and business stakeholders across Amazon's employee services. Continuously monitoring progress, highlighting roadblocks early, and developing contingency plans will be critical. You will lead communication across various levels, including providing executive visibility into these high-impact programs. You will work closely with senior business partners and our interdisciplinary team of UX researchers, data scientists, economists, and engineers to create positive employee experiences through innovative technology at Amazon's scale. Mentoring and developing more junior TPMs is also expected. This is a unique opportunity to shape the future of employee experience at Amazon through cutting-edge AI/ML technology and data-driven insights. Ideal candidates will have experience with research data/research models, building ML tools, and working with large/unstructured data sets. If you are passionate about driving cross-functional, cross-team innovation with large-scale impact, we would love to hear from you.About the teamThe People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon and the lives, wellbeing, and the value of work of Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models, AI/ML technologies and software solutions to accelerate informed, accurate, and reliable decision backed by science and data.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, Economics or related technical field- Proven ability to influence without authority and drive results through leadership and collaboration- Experience leading Agile development processes for AI, machine learning, or quantitative modeling initiatives- Demonstrated ability to align cross-functional stakeholders and provide executive program visibility ...

The Artificial General Intelligence (AGI) team is looking for a Senior Applied Scientist to work on pre-training methodologies for Generative Artificial Intelligence (GenAI) models. You will interact closely with our customers and with the academic and research communities. You will be at the heart of a growing and exciting focus area for Amazon, working with other acclaimed engineers and world-famous scientists.Key job responsibilitiesJoin us to work as an integral part of a team that has diverse experience with GenAI models in this space. We work on these areas:- Scaling laws- Hardware-informed efficient model architecture, low-precision training- Optimization methods, learning objectives, curriculum design- Deep learning theories on efficient hyperparameter search and self-supervised learning- Reasoning, self-reflection, interactive learning, data synthesis- Distributed training methods and solutionsAbout the teamThe AGI team has a mission to push the envelope in LLMs and multimodal systems, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- PhD, or Master's degree and 5+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience with neural deep learning methods and machine learning- Experience programming in Java, C++, Python or related language- Experience with deep learning frameworks such as Pytorch and JAX. ...

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. As a Software Development Engineer on the Detail Page Sponsored Products Allocation and Pricing team, you'd work with Product Managers and Applied Scientists to design and build mechanisms to optimize how the auction makes trade-offs between publisher, advertiser and shopper concerns. You’ll build technical solutions to solve complex business optimization problems. How do we get click and impression data into our systems in real-time to dynamically adapt which ads we show? How do we model and translate seemingly intangible concepts like relevance into economic terms? How do we solve picking thousands of ads to slot in dozens of possible places on the page and do this billions of times a day within a few milliseconds? A successful candidate will be highly analytical and self-driven. They will be able to handle a high degree of ambiguity. They can identify problems, design and implement solutions and monitor and maintain them. Key job responsibilities- Continuously work to understand our customers and our business- Architect and design ad serving systems that solve real-world customer use cases- Implement AWS-based solutions and machine learning infrastructure to optimize allocation and pricing of Sponsored Products on the Detail Page- Integrate your solutions with high volume and low latency distributed systems- Measure the impact and customer response to your solutions through rapid experimentationBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Advertisers will spend tens of billion dollars this year leveraging Amazon advertising this year to help grow their business. We are looking for exceptional software engineers to build the next generation of tools these advertisers depend on to control their advertising efforts across multiple ad products in the Amazon Advertising portfolio. As part of the advertising organization our team focuses on delivering simple and intuitive solutions for helping them grow their reach and sales.This important work requires that we build redundant, highly available systems that scale massively to ensure our advertisers can enhance discoverability for all the products they sell online and connect Amazon customers with sellers and selection anywhere in the world. We are increasingly focused on helping our advertisers reach new markets and build a strong brand presence which means we must think globally and be strategic about how we build our software to operate 24/7/365 in over 20 countries.The Campaign Management team is responsible for capturing inputs for advertisers to control their advertising efforts. You can think of our team as the brain and nervous system of all the advertisements you see on amazon.com. We build large scale, high velocity distributed systems to service 100’s of millions of API requests per day, steam data at PB scale, process business logic on tight latency budgets, all while streaming and the data at high fidelity to 20+ other services to perform other critical advertising functions. We stand up world class CI/CD pipelines to deploy our service automating infrastructure provisioning, high volume load testing and first-rate monitoring so our engineers can keep their heads down inventing for our advertisers. Our problem space covers concurrent workflows across distributed systems (linearizability, eventual consistency), big data problems (propagation delay, ordering and hygiene) and performance (search optimization). Our team uses the latest AWS products and services to solve our problems including but not limited to: ECS, Fargate, EC2, EMR, Lambda, Kafka, Elastic Search, Dynamo DB, SQS, SNS, Cloud watch, CDK, Cloud Formation and many more.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you a Senior Front-End Engineer passionate about giving customers the best experience possible, using the latest technology and best practices? Join our diverse and supportive team as we re-imagine our customer experiences to give customers critical visibility into forecasting, scaling, and costs associated with our biggest events, including Prime Day. We're looking for a talented and experienced engineer to shape the future of UX for our customers. If you love exploring latest web technologies, writing high-quality code, and mentoring others, this is the perfect opportunity.Key job responsibilities1. Shape Front-End Development: Guide design, implementation, and optimization of responsive, accessible user interfaces, using modern front-end frameworks and libraries.2. Establish Front-End Architecture: Drive development of reusable and modular UI components, adhering to best practices and design systems.3. Maintain Performance and Quality Standards: Ensure optimal performance by implementing efficient rendering techniques, code splitting, and other performance optimization strategies. Contribute to establishing and maintaining high-quality standards for the front end code base through testing, code reviews, and best practices.4. Collaboration and Mentorship: Collaborate closely with designers, back-end engineers, and product managers to understand requirements and translate them into seamless user experiences. Share knowledge across the organization through tech talks and by mentoring other front-end developers.A day in the life* Ownership & Impact: Our team independently builds imaginative customer experiences that shape the future. You'll provide technical leadership and mentorship to drive front-end excellence.* Technology: You'll have the opportunity to work with the latest front-end frameworks, libraries, and tools, staying ahead of the curve in the ever-evolving web ecosystem.* Cross-Functional Collaboration: You'll collaborate closely with designers, back-end engineers, customers, and product managers to create cohesive and delightful user experiences.About the teamCloudTune provides cloud elasticity at Amazon's Stores, Digital, and Others (SDO) scale and rate of innovation. We build foundational and increasingly automated forecasting and scaling technology that enable capacity assurance and infrastructure cost controllership. Our aim is to help the whole of SDO have access to the AWS resources they require, at the right time, and at the best price. Through our tooling, we help customers understand their costs of doing business, where and how we need them to take action to react to our scaling forecasts, and offer insights into how they might take advantage of infrastructure efficiency opportunities.BASIC QUALIFICATIONS- 7+ years of professional software engineering experience with deep expertise in modern frontend architecture and development- Proven track record architecting and delivering large-scale, complex frontend applications using modern frameworks (e.g., React, Angular) and TypeScript- Experience leading technical initiatives and mentoring other engineers- Strong foundation in frontend fundamentals ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them andtake them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Supply Chain Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! In this role, you will plan, coordinate and manage allocations of infrastructure components across multiple manufacturers and suppliers.#everydaybetterKey job responsibilities- Work with the assigned functional leaders to track and coordinate all program deliverables, highlighting key program risks and putting plans in place to mitigate those risks, providing regular reports/updates on program status. This includes identification and mitigation of long-term supply chain risks presented by new designs.- Act as a primary role to escalating supply constraints and involving cross function to secure long term solution.- Be able to foresee the risks and come up with solid and manageable buy ahead plan.- Active engagement in process improvements to continually increase efficiency and effectiveness of product development and supply chain processes.- Partnering with internal and external stakeholders to lead mid- to long-term inventory management and operational improvement strategies across the Supply Chain- Developing and/or improving inventory management strategies for our network to ensure the right placement of ASINs and the success of new launches- Ongoing analytics and analysis to insure accurate lead time, safety stock, review cycle, order methods, min/max points, and usage for all part numbers.- Create reports and analyze new platform arrivals, identify and address gaps in coverage.About the teamAP TAPE (Transportation Analytics Planning & Execution) team overall works to optimize speed, cost and ATS (Amazon Transportation Services) connectivity with a high delivery performance bar for our customers’ medication shipments. We serve as a ‘steward of the pharmacy network,’ working to ensure all decisions on transportation capacity and carriers are in the best interest of customers and Amazon as a whole while ensuring compliance and safety are foremost in all our transportation decisions. Tape’s responsibilities fall broadly into categories of: Network Planning & Integration, Delivery Performance Management, Compliance, Execution and Analytics.BASIC QUALIFICATIONS- Bachelor's degree, or Master's degree- Experience in supply chain- 2+ years of delivering cross functional projects experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Completed Bachelor's degree ...

At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team, we're inventing new devices, software, and services to solve critical access challenges for our customers.We're seeking an experienced Supply Chain Planning Manager to oversee our global supply chain planning and executional requirements including but not limited to Forecasting (Demand Planning), Supply Planning, Manufacturing Planning, Field OPS Inventory/Outbounds Planning, Planning KPI Management etc. for Amazon Key programs. In this role, you'll work through various internal and external stakeholders to manage the planning and last mile executional scope of supply chain in order to facilitate the integration of our technologies for our customers.You'll collaborate closely with cross-functional groups including Sales, Install Operations, Customer Service, Mapping, Manufacturing, Lab and Engineering. Using data and stakeholder insights, you'll create and implement successful supply chain plans for Amazon Key programs. Together, you'll drive reliable product installations for our customers and deliver great customer experiences.This is a highly collaborative role, with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges, using data to inform your decisions. Proven experience in a supply chain planning role taking on short term, mid-term and long-term planning initiatives is essential.Key job responsibilities1. Lead and manage Amazon Key Supply Chain Planning areas i.e., Demand planning, Manufacturing Planning and Field OPS Supply Planning. 2. Manage Install Partner Supply and Replenishment Review on a weekly/bi-weekly basis for all global regions and install partners. 3. Lead the monthly Sales and Operations Planning (S&OP) Cycle to capture the short-term/mid-term sales demand, consolidate demand signals by hierarchies of programs/SKUs/geographies. 4. Propose a sound manufacturing plan on a monthly basis by taking S&OP inputs, supply chain policies and field variables into account for long term strategic planning, change management and on-time installation success. 5. Drive the quarterly and annual long-term Forecasting and Manufacturing Planning Processes by collaborating with Business Development, Sales, Install OPS and Finance Teams to meet program related strategic long-term objectives and inventory deliverables. 6. Collaborate with internal Trade Compliance and Logistics teams to facilitate compliant international shipping requests for internal Amazon Key stakeholders. 7. Maintain and facilitate onboarding of new vendors/warehouses/contract manufacturers on to the internal supply chain database systems to enable accurate data management and internal process flows. 8. Ensure adherence and implementation of Standard Operating Procedures (SOPs) across stakeholders to enable long term process evolution of planning practices for Amazon Key. 9. Develop and maintain key performance indicators (KPIs) to track the effectiveness of various planning areas and support operations.10. Analyze data to identify planning bottlenecks and recommend solutions for optimization through effective planning changes and process improvement strategies.11. Build and maintain strong relationships with Sales and Install OPS team members.12. Evaluate planning performance of end-to-end supply chain deliverables and address any performance gaps.13. Collaborate effectively with internal teams including Sales, Install ops, Customer Service, Mapping, Manufacturing, Lab and Engineering. 14. Communicate effectively with stakeholders at all levels, providing updates and seeking input.15. Contribute to the development and improvement of Amazon Key planning processes and products.16. Other duties and special projects will be assigned on a need to basis as it relates to supply chain planning and operational objectives. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Demonstrated experience in improving planning outcomes through planning performance management and implementation of KPIs. ...