Amazon.com Services LLC - A57

Do you want to develop software that will power leading edge, next generation mobile and entertainment devices?We invite you to join us in this rare opportunity of building the future of apps and highly-scalable systems to support those experiences.Key job responsibilitiesAs a Sr. Software Development Engineer, you will engage with an experienced cross-disciplinary staff to conceive, design and implement innovative consumer products. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you know. - Help drive the architecture and technology choices that enable a world-class user experience- Utilize various metrics sources to deliver rapid iterations of software features- Solve difficult problems with elegant and practical code-cRaise the bar on quality, consistency, maintainability, efficiency, security and all the other things that make great software great-Help define engineering best practices and provide technical mentorship to other members of the engineering team-Be responsible for designing, developing and deploying medium sized projects-Participate as an engineering leader in the larger group of Amazon.com companies-Be a champion for the user: Insist on the highest standards, create functional and engaging features, and ensure their needs always come firstAbout the teamIn Appstore, “We entertain, and delight, hundreds of millions of people across devices with a vast selection of relevant apps, games, and services by making it trivially easy for developers to deliver”.Over the next few years our team will play a critical role in the future of how the App Developer community interfaces huge array of Amazon devices to delight our customers.BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 7+ years of programming with at least one software programming language experience- 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience in building applications using React Native ...

Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worldsWe are looking for a motivated Technical Program Manager with the desire and talent to contribute to our vision. As a Sr Technical Manager of the Identity team, you will take the Authentication charter to next level. This role is cross-functional and requires a strong ability to think big and influence teams across Amazon. You should be comfortable dealing with ambiguity and display high levels of bias for action and ownership. You will be required to understand the different use cases, work with engineering teams to find and fine tune the solutions, work with senior management to evangelize and drive adoption and share reports with executives.You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Sr. Technical Manager for Amazon's eCommerce Platform Identity Services group.Key job responsibilitiesKey responsibilities: As a Sr TPM you will be expected to• Own programs with significant complexity with broad cross-organizational and/or deep architectural impact.• Drive large engineering efforts that solve significantly difficult problems • Identify risks/opportunities in technical strategies, architecture(s), in engineering organization structure(s).• Scope, plan, implement and deliver projects and programs, and collaborate with program managers and senior leaders to align with strategic vision and goals• Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met• Integrate information security into organizational development and processes• Establish metrics and regular reporting mechanisms• Support deep dive assessments and ad-hoc data analysis requests• Deliver findings, recommendations and remediation steps for all activitiesBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon’s Kindle, Web Services, and Consumer/B2B retail businesses are seeking talented attorneys for Corporate Counsel positions across our various teams. These attorneys will partner with the legal team and their business operations clients to achieve operational excellence, ensure compliance with state and federal regulators, consider legal issues of first impression and move strategic deals through to completion.Amazon is a leader in global e-commerce. Our innovative technologies change the way people find, discover and buy products and services. Lawyers at Amazon are trusted members of the business. Our work is intellectually challenging and exciting. Developing innovative solutions to novel legal questions is part of our daily business. Some travel, domestic and international, may be required.Key job responsibilities - Structuring, drafting and negotiating complex commercial agreements, including technology, distribution, licensing and marketing contracts - Providing ongoing legal counseling in a wide range of legal areas, such as intellectual property, digital media and regulatory compliance - Product or service counseling support - Serving as lead counsel and directly advising business clients on strategic deals - Resolving issues that arise in existing commercial relationships and handling pre-litigation legal disputes and inquiriesBASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent ...

Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) team ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize vendors to add rigor and depth to our processes. As a Manager, Vendor Strategy & Cost Optimization, you will lead the team of vendor managers to strategize, negotiate, and onboard vendors to cater to business requirements. Key job responsibilities• Hire, develop and manage a team of four vendor managers• Ensure adherence to Amazon’s global spend policy and drive compliance to local procurement policies and procedures • Iterate on and improve the vendor management strategy, including consolidation of scope, process improvement, governance, and automation • Manage the vendor onboarding life cycle • Partner closely with business teams, product teams, Finance, Legal, Tax, Information Security, and Vendors• Build effective stakeholder relationships, develop relationships with internal customers, external suppliers and other teams within respective market • Be an advocate for both Amazon and Vendors, embracing a win-win approach • Prepare negotiation strategy, write strategy documents, and conduct challenging negotiations and escalations with internal leaders and C-suite level vendor contacts• Drive vendor business and performance reviews with the key vendors• Establish standards for performance of vendors and own metrics tracking for business reviews • Work closely with Global Corporate Procurement on larger Vendor relationships and negotiations• Identify cost optimization and process improvement opportunities and influence teams with less authority to achieve the goalsAbout the teamThe Manager, Vendor Strategy & Cost Optimization leads a strategic team focused on ensuring the best vendors keeping in mind the cost, quality and speed for Selling Partner Services organization. They are an integral watchdog within this space. Not only does this team facilitate the end-to-end onboarding of vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. The team ensures required process control; automation; governance; planning and forecasting; data management; internal and external stakeholder management; and collaboration with teams across Amazon. The team also ensures best practices from the industry.BASIC QUALIFICATIONS- Bachelor's degree in management, business administration, economics, engineering, marketing- 5+ years of account management, project or program management or buying experience ...

Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. Amazon is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun.The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but an ability to be a quick learner and gain proficiency is required for a successfully candidate. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.- Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.- Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.- Generating complex queries to dive deep on process issues- Innovating to improve customer experienceBASIC QUALIFICATIONS- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL- Experience making business recommendations and influencing stakeholders- Bachelor's degree or equivalent- 3+ years of business analyst, data analyst or similar role experience ...

We are seeking a hands-on technical manager for the Search Foundation Technologies team located in Bangalore that works extensively with Principal Engineers building out the Navigation and Semantic Search capabilities of the Lucene-based search engine that powers search on Amazon websites worldwide.The Lucene Search Engine team in the Search Foundation Technologies org designs and develops query serving and indexing components of the Amazon search stack. Our mission-critical service is built with open-source Lucene at its heart.The service is responsible for matching customer keywords to products in Amazon’s catalog, applies business rules to narrow down the selection and rank selected products using sophisticated algorithms all under a strict latency budget.Our service is designed to support both lexical and semantic matching using state-of-the-art (SOTA) approximate near neighbor (ANN) search on learned vector representations (embeddings).This team built out the semantic search platform that now powers semantic search worldwide, and partners with scientists and other teams to provide a best-in-class tier-1 production environment for semantic search operation and experimentation. The team also is building the infrastructure powering new navigation experiences for the Search platform, partnering with scientists in Search to allow for new navigational paradigms using new data sources.Key job responsibilitiesThe SDM builds a roadmap for new Search features, working with partner teams to understand requirements (e.g., to build support for new types of bi-encoder models, or support for new features), keeps up-to-date with developments in the Semantic Search space to rapidly integrate upstream features into our search engine (e.g., leveraging vector quantization to improve indexing efficiency), triages and prioritizes incoming partner team requests, optimizes and improves team oncall and support processes, and plans for new project development. The SDM is responsible for managing a team of talented engineers, helping them grow in their skill-set, and exceling as engineers at Amazon. The SDM works with the team to build new skills, share knowledge across search, and create processes and systems that allow for partners to use the Search platform in a self-service manner, reducing operational burden on the team. The SDM owns important goals that are visible as high as the VP level involving coordination across multiple teams. We are always looking for ways to improve efficiency of our Search system, and make use of the vibrant open-source upstream contributions in the Lucene ecosystem, and team members are encouraged to release work back to the upstream project. A day in the lifeA day in the life of an SDM involves closely working with other engineering teams in Palo Alto, Dublin and Tokyo, and team’s science partners across different orgs to continuously enhance the Lucene KNN platform. The Lucene space brings high potential for innovations and bottom-up ideas, and the SDM brainstorms with the team locally on such ideas, contributes to white-boarding discussions and shape up those ideas to be reviewed with Principal Engineers. For Navigation experience, the SDM works closely with key stakeholders across the Search stack to resolve dependencies and contribute to joint goals.About the teamThe Bangalore Lucene team is a two pizza engineering team that supports Lucene along with two other teams based in Palo Alto, Tokyo, and Dublin. The team was founded three years ago, and built out the production K-Nearest Neighbor search system now powering production semantic search worldwide. The team supports and contributes to Open Source via the Apache Lucene project, and encourages upstream contributions and involvement with the community. As a tier-1 service, there are ample opportunities to contribute high impact changes, improve efficiency at scale, and run highly visible projects in Search.BASIC QUALIFICATIONS- 5+ years of engineering experience- 3+ years of engineering team management experience- 3+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Bachelor's degree ...

If you're passionate about fit excellence, then this position could be an excellent match for you. Amazon Softlines Private Brands seeks a skilled, passionate apparel Technical Designer to deliver best in class fit and quality across its direct development products. The Global Fit team aims to delight customers of all shapes and sizes around the world with products that fit perfectly. We safeguard product integrity throughout the full lifecycle, including commercialization, while driving continuous improvement within our mature selection. Central to this charter is our worldwide fit and expansion strategy, new product fit engineering and block maintenance, delivering fit CX excellence, vendor fit training and driving fit innovation. The ideal candidate is driven, meticulous, and capable of applying and conveying robust, pertinent technical expertise to diverse stakeholders worldwide. They must also be adept at analyzing size and fit data from various global regions to refine and innovate products, processes, and the overall customer experience. Previous experience in a similar role is crucial, as is a passion for working as a specialist. Key job responsibilities- Deliver clear specifications on Tech Packs to include fit, construction and quality, being cognizant or target prices- Lead fit sessions ensuring fit, sizing, construction and quality consistency is achieved in line with standards- Work with Design to ensure that relevant blocks and patterns are in place (2D and 3D)- Develop or update existing Technical Literature and SOPs as required- Leverage Technical knowledge to conduct wearer testing through development and post production- Evaluate garments to determine compliance of specs, construction, quality and fit intent versus the agreed standard- Track and manage workflow and workload for own product or team- Travel to factories, working with technical teams to advance fit approval timelines and drive right first time development- Conduct root cause analysis and customer data deep dives in line with strategy/defect escalations- Lead technical conversations with Vendors, including quality and fit issue escalations- Be comfortable reading, evaluating and manipulating data led fit reporting BASIC QUALIFICATIONS 7+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon’s Kindle, Web Services, and Consumer/B2B retail businesses are seeking talented Contracts Managers for positions across our various teams.The successful candidate has excellent communication skills, and will support reviewing, drafting, and negotiating contracts for an assigned business team. You will also participate in team-wide meetings, departmental goals and collaborative projects, and have access and visibility to business leadership.Amazon offers its Contracts Managers the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands.BASIC QUALIFICATIONS- 5+ years of contracts management, paralegal, or other comparable experience within a law firm, government agency, or in-house legal department, with responsibility for reviewing, drafting, and negotiating the legal terms of a broad range of standard commercial contracts ...

The WW Fulfillment by Amazon (FBA) team is looking for an innovative, results-oriented Communications Manager to define and drive the communication strategy and long-term priorities for our Leadership team. As Communications Manager, you will bring communications, leadership and business knowledge with end-to-end accountability. You will own the long-term vision and tenets that drive working backwards strategies. This Communications manager will work closely with LT, PR, and Legal to identify, analyze, and develop strategies to improve internal/external communications from WW FBA. This is a role that requires frequent engagement with FBA leadership. In your career you must have demonstrated successful executive presence, excellent interpersonal skills, and a proven ability to influence others.Key job responsibilities- Manage the content strategy for the designated business unit, partnering with cross- functional teams to define key themes, messages, and channels;
- Proactively build and manage relationships with key internal stakeholders across a range of businesses and geographies;
- Translate nuanced and complex business topics into communications content and strategies that drives engagement with our FBA employeesBASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Autonomy organization, and we are looking for a driven and talented Member of Technical Staff to join us to build state-of-the art agents.AGI Autonomy is focused on developing new foundational capabilities for useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled.In this role, you will work closely with research teams to design, build, and maintain systems for training and evaluating state-of-the-art agent models.Our team works inside the Amazon AGI SF Lab, an environment designed to empower AI researchers and engineers to work with speed and focus. Our philosophy combines the agility of a startup with the resources of Amazon.Key job responsibilities* Evaluate performance of the training infrastructure, diagnose problems and address any gaps that exist.* Develop reliable infrastructure to schedule training and model evaluation jobs across clusters.* Work closely with researchers to create new techniques, infrastructure, and tooling around emerging research capabilities and evaluating models to meet customer needs.* Manage project prioritization, deliverables, timelines, and stakeholder communication.* Illuminate trade-offs, educate the team on best practices, and influence technical strategy.* Operate in a dynamic environment to deliver high quality software.About the teamThe Amazon AGI SF Lab is focused on developing new foundational capabilities for enabling useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research.BASIC QUALIFICATIONS5+ years of non-internship professional software development experience5+ years of programming with at least one software programming language experience5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experienceExperience as a mentor, tech lead or leading an engineering team ...

Amazon’s Cross Channel Marketing Team (XCM) is looking for an organized and detail-oriented Budget and Billing Operations Manager to support our finance operations in partnership with our global Finance teams, accounting teams, agency partners, and global stakeholders. This role will be responsible for the management of our global media budgets for global locales (EU, APAC, MENA), alongside cross functional leadership, and external partners. They will manage vendor onboarding and relationships with frequently utilized agencies and streamline billing across multiple locales when possible. The primary functions of this role include budget management, billing processes, and forecast/ planning mechanisms, as well as managing the day-to-day workflows related to purchase orders, accruals, invoice management, and reporting. This role will participate in month/ quarter end close mechanisms, and align with stakeholders and finance teams to participate in annual operational plans. At this time, XCM is managing through significant change in our agency partners, which enables opportunities to streamline and create consistency with our approach to budget and billing management. This role will be involved in the audit and change management to redefine our current billing and budgeting workflows. They will provide centralized support for reporting and processes across multiple lines of business to scale efficiencies. A successful individual in this role will remain adaptable within the current and future state of Budget and Billing operations within XCM. They will focus on understanding our current state, and assist in the transition of our processes or mechanisms to the new ways of working as of 2025. This role will leverage current tooling and look for stronger automation opportunities across budget tracking, as well as focus on Diving Deep and building trust with their working teams and have a strong Bias for Action to proactively solve locale specific challenges with a global mindset. Key job responsibilities• Collaborate with XCM global cross -functional business, finance, and agency partners for alignment on processes and budget roll-ups, with shared responsibility on solutions • Supports XCM business partners across media buying and activation and priority programs in their budget management and monthly billing and accrual cycles • Directly manages the budget for multiple XCM locales in the Americas, including; confirming correct purchase order details, invoice support, budget tracker management and reporting, monthly accrual support via billing statements and registers, and issue resolution across related billing or budgets• Participates in Monthly and Quarterly financial mechanisms with our finance partners and accounting teams, and communication with various business partners if added commentary or clarity is required• Identifies opportunities for short and long-term operational process improvements across our financial operations, and collaborates with impacted teams on solutions• Develops or revises process documentation, SOPs, and training materials as needed• Vendor or agency partner management, including; onboarding, participating in weekly to monthly status mechanisms, quarterly improvement offsites, and monthly or quarterly business reviews (MBR/ QBR) as needed • Scale to provide centralized billing, reporting, and/ or operations support across multiple Amazon organizations as neededBASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience managing or working within cross-functional marketing and creative teams- 3-5+ years of experience directly managing regional and/or global budgets- Experience participating in standard financial operating procedures, including; Month End Close, Quarter End Close, forecasting for quarterly guidance and variance commentary/ justification- Comfortable presenting to stakeholders with verbal and written communication- Passion for mechanisms, problem solving and streamlining workflows- A track record of inventing and simplifying processes in cross-functional capacities ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Amazon's Traffic Engineering organization builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. Traffic Engineering is making significant investments in edge computing, as we believe it will revolutionize the way our store builders and customers interact with our platform. By bringing compute, storage, and data processing closer to the source of the data, edge computing will enable faster, more responsive, and more reliable experiences for our customers and sellers, ultimately driving greater engagement and satisfaction.As the Principal Product Manager - Technical for Edge Compute Services, you will have the unique opportunity to define the product strategy and roadmap for these cutting-edge solutions. In this high-visibility role you'll enjoy exceptional autonomy and the freedom to shape the strategic direction of the product, make key decisions, and drive execution across the entire lifecycle. You'll work on technically sophisticated, mission-critical systems that power Amazon's vast ecosystem, leaving a lasting mark on the company and its customers. Key job responsibilities- Identify emerging trends, customer pain points, and opportunities in the edge computing landscape.- Define the long-term product vision and strategy for Edge Compute services, aligning with the overall Amazon Stores' business objectives and technology roadmap.- Develop a comprehensive product roadmap that prioritizes initiatives based on technical feasibility considering Amazon's complex distributed graph of services, and business impact for Amazon customers.- Work closely with engineering teams to translate the product strategy into detailed requirements, user stories, and technical specifications, ensuring on-time delivery of high-quality, customer-centric features.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of product or program management, product marketing, business development or technology experience ...

We are seeking several Principal PMTs to develop and launch science-driven products and programs that improve employee experience for over 1.5 million Amazonians worldwide. The products our team is developing improve all aspects of work for employees and managers including benefits, compensation, recruiting, voice of employee, management, and culture. We are developing tools to accelerate use of data and science in business decisions, and to support robust and reliable scientific insights to guide business decisions. You will work closely with business partners and an interdisciplinary team of UX and science experts in economics, applied science, and engineering, to create and deliver positive impact for Amazon employees at scale. This is a unique opportunity to shape the future of employee experience at Amazon through cutting-edge technology and data-driven insights. If you are a visionary product leader passionate about creating innovative solutions that drive positive change, we would love to hear from you.Specific products include: - Reimagining company-wide employee feedback tools with generative AI and statistical models to provide actionable insights. - Building predictive models to help leaders understand the impact of policies on employee sentiment and attrition.- Creating productionized AI/ML solutions that enable leaders to design and scale programs that improve experience. - Technical products that support our communities (Leadership Principle: Success and Scale Bring Broad Responsibility) by helping make important government data resources easy-to-access and use for public policy leaders and their constituents, so policy and community leaders can make informed, data-driven decisions together. Key job responsibilities- Define and drive a multi-year product strategy and roadmap for employee listening, with a focus on leveraging emerging AI technologies like large language models and causal machine learning to improve employee experience through scalable, data- and science-driven decisions.- Engage directly with Amazon's most senior leaders to deeply understand their workforce needs and translate them into innovative AI-powered product capabilities.- Own the full product lifecycle, delivering long-lasting, high-impact solutions that empower leaders with science-backed data.- Collaborate closely with science and engineering teams to develop and integrate state-of-the-art employee listening tools and models.- Deliver comprehensive product documentation such as 3 Year plans, product vision documents/PRFAQ’s, technical requirements, and AI ethics guidelines to ensure responsible development of GenAI.- Influence priorities across Amazon by demonstrating the transformative potential of applying advanced AI, quantitative analysis, and science-driven recommendations to improve employee experience.- Mentor and develop other product managers, fostering a culture of innovation and customer obsession within the team. Lead strategic planning to achieve ambitious technical and business goals, collaborating with science, engineering, and HR teams.- Define clear goals, objectives, and success metrics in the planning and execution space, identifying risks and developing mitigation strategies.About the teamThe People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon and the lives, wellbeing, and the value of work of Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models, AI/ML technologies and software solutions to accelerate informed, accurate, and reliable decision backed by science and data.BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience working with and influencing senior level stakeholders- Ability to understand and communicate complex quantitative and ML/AI concepts- Experience with Agile development processes for machine learning systems- Experience successfully delivering complex technical products ...

The Amazon Search team creates powerful, customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance, fault-tolerant, distributed search systems used by millions of Amazon customers every day. As a Business Intelligence Engineer in the Search Capacity team, you will: - Scale the Amazon Search service by working closely with service owners in engineering and operations to understand the service in depth and drive optimal scaling and capacity planning. - Identify and track key performance metrics around efficiency and costs. - Manage planning, ordering, and budgeting for hardware and other computational resources. - Develop and improve tools for automating the foregoing responsibilities wherever possible. - Analyze resource utilization and performance test data to identify variables impacting performance and scalability. Develop models for required hardware resources to meet current and future SLAs.BASIC QUALIFICATIONS- 1+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R) ...

Amazon Games is seeking a highly effective Senior Software Development Engineer to lead the implementation of innovative Machine Learning (ML), Reinforcement Learning (RL), and Generative AI techniques for game development applications. In this role, you will bridge the gap between our AI/ML science advancements and practical game development, creating reusable engine components and middleware. You will drive the development of AI technologies to enhance gameplay, optimize development workflows, and push the boundaries of interactive entertainment.At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans develops AAA multiplayer games and original IPs, with teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games, through its Studios, Publishing, and Prime Gaming divisions collaborating with external partners, aims to develop, publish, and deliver compelling AAA games and content experiences for gamers to discover.Key job responsibilities- Lead the design and development of robust, scalable, and reusable engine components that implement ML, RL, and Gen AI techniques that will be used by game teams using engines such as Unreal and Unity.- Collaborate closely with Applied Scientists to translate their research and prototypes into production-ready game engine features.- Develop a reusable middleware layer that facilitates the integration of AI technologies across multiple game projects and platforms.- Collaborate with game teams to deliver AI-driven features into their workflows and game systems.- Optimize AI implementation for performance, ensuring they meet the real-time requirements of game engines- Contribute to the architecture and design of game systems that leverage AI technologies.- Collaborate with other Amazon teams to identify and develop sharable AI technologies and tools.- Stay current with advancements in game engine technologies, ML/RL/Gen AI, and their applications in gaming.- Evaluate and integrate third-party AI solutions when appropriate, ensuring they meet our quality and performance standards.- Mentor junior engineers and promote best practices in software engineering and AI implementation within the game development context.- Champion the responsible implementation of AI in games, considering player experience, fairness, and potential biases.A day in the life- You thrive in a collaborative environment where your decisions have significant impact and influence.- You are passionate about building game experiences that delight players.- You deliver great workflows, tools, and game innovations to your fellow developers and constantly seek improvement.- You want to be part of something exciting and unique in the gaming ecosystem.About the teamThe Amazon Games Studio AI Research team focuses on artificial intelligence innovation in gaming. Our highly skilled, multi-discipline team works across Machine Learning, Reinforcement Learning, and Generative AI to reimagine game development. We work closely with first-party game developers and partner studios to bring creative visions to life. Our mission is to use AI responsibly to transform gameplay experiences, enrich narratives, and provide creators with practical tools to optimize their production pipelines.BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Software Engineering, or related field- 8+ years of professional software development experience, with at least 3 years in game development- Proficiency in C++ and experience with game engines (Unreal, Unity, or proprietary)- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience in designing and developing reusable software components and APIs- Experience as a mentor, tech lead or leading an engineering team ...

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a CXO Site Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 30-39 hours/week Tuesday - Saturday 8:45am to 3:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a CXO Site Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays + Tuesday - Saturday 8:45am - 5:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...

Amazon Advertising is the earth’s most customer centric advertising program and is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys.All Amazon teams and businesses, from Prime delivery to AWS, are guided by four key tenets: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. What unites Amazonians across teams and geographies is that we are all striving to delight our customers and make their lives easier. The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Amazon Advertising is looking for a Business Intelligence Engineer who can work in a fast paced, data-driven environment. The selected candidate will have a passion for making data driven decisions. Successful attributes include the ability to be an effective communicator to various audiences, the capacity to remain flexible and adept at learning new tools, and the facility to implement new systems within a team atmosphere. Our environment is deadline driven and fast paced and therefore requires detail-oriented individuals comfortable interacting or working with multiple teams (business and technical). As you further your career as a Business Intelligence Engineer in Amazon Advertising, you will focus on improving corporate reporting frameworks and data visualization. You will analyze performance data, discover and solve real world problems and build metrics and business cases to improve decision making. We are focused on your success and want to build strong leaders within Amazon Advertising. You can expect to leverage your analytical skills and have full ownership of the projects you work on.Responsibilities may include: · Day to Day operations reporting. · Work with teams from across Amazon to improve data quality within their respective products and platforms · Identify root causes of data issues and develop solutions · Work with software developers / data engineers to improve data quality on our state-of-the-art platforms · Report results in a manner which is both statistically rigorous and compellingly relevant. · Model data and metadata to support ad-hoc and pre-built reporting. · Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. · Drive operational excellence for data ingestion, transformation and publication to ensure confidence in the systems we build. · Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation. · Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgmentKey job responsibilitiesResponsibilities may include:· Day to Day operations reporting.· Work with teams from across Amazon to improve data quality within their respective products and platforms· Identify root causes of data issues and develop solutions· Work with software developers / data engineers to improve data quality on our state-of-the-art platforms· Report results in a manner which is both statistically rigorous and compellingly relevant.· Model data and metadata to support ad-hoc and pre-built reporting.· Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.· Drive operational excellence for data ingestion, transformation and publication to ensure confidence in the systems we build.· Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.· Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgmentBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Technical Program Manager IILocation: New York, New YorkPosition Responsibilities:Work independently with 2+ engineering teams implementing cross-functional projects. Manage small programs, partnering with technical managers to secure resources while setting priorities and milestones. Transform raw thoughts into clear, accurate technical documentation. Competently represent the team’s systems to customers and other technical teams. Maintain engineering scope and accurately report progress to stakeholders to ensure successful deliveries. Internally, identify and implement processes to unblock delivery, reduce cost, accelerate innovation, and improve quality. Focus on interaction with multiple teams within the same organization. Own driving technical and scalable solutions to compliance challenges. Respond to potential security and compliance challenges managed through the Remediation Issue Queue that require technical solutions, as well as issues that have undefined technological solutions, requiring defining and enabling engineering teams to meet goals that the solution is dependent on. Influence service and engineering teams to adopt the technological solutions proposed to close current and prevent future challenges.Position Requirements:Bachelor’s degree or foreign equivalent degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skills: security, software engineering, compliance, or process management work in support of a highly technical environment; and managing complex projects or programs at scale. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $139,900/year to $189,200/year. #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skills: security, software engineering, compliance, or process management work in support of a highly technical environment; and managing complex projects or programs at scale. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...