Retail Lead Associate , Customer Experience Operations

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a Retail Lead Associate, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 30-39 hours/week Tuesday - Saturday 8:45am to 3:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Pay starts at $20.05 per hour with benefits available.Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Tuesday -Saturday between 8:45am and 3:15pm.As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilities- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.- Utilize inventory management systems to scan, process, and count product.- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.- Work with a manager to maintain the physical safety and quality standards of the site.- Work in a fast changing and ambiguous environment.- Perform additional duties, as assigned- Work flexible hours including nights, weekends, and holidays.- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.About the teamInterested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.BASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience ...

Technical Program Manager III - AMZ9081140

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Technical Program Manager IILocation: New York, New YorkPosition Responsibilities:Work independently with 2+ engineering teams implementing cross-functional projects. Manage small programs, partnering with technical managers to secure resources while setting priorities and milestones. Transform raw thoughts into clear, accurate technical documentation. Competently represent the team’s systems to customers and other technical teams. Maintain engineering scope and accurately report progress to stakeholders to ensure successful deliveries. Internally, identify and implement processes to unblock delivery, reduce cost, accelerate innovation, and improve quality. Focus on interaction with multiple teams within the same organization. Own driving technical and scalable solutions to compliance challenges. Respond to potential security and compliance challenges managed through the Remediation Issue Queue that require technical solutions, as well as issues that have undefined technological solutions, requiring defining and enabling engineering teams to meet goals that the solution is dependent on. Influence service and engineering teams to adopt the technological solutions proposed to close current and prevent future challenges.Position Requirements:Bachelor’s degree or foreign equivalent degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skills: security, software engineering, compliance, or process management work in support of a highly technical environment; and managing complex projects or programs at scale. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $139,900/year to $189,200/year. #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skills: security, software engineering, compliance, or process management work in support of a highly technical environment; and managing complex projects or programs at scale. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

Senior Software Engineer, Amazon Games AI Research

Amazon Games is seeking a highly effective Senior Game Developer - AI/ML to build and integrate innovative AI systems and tools into our game pipelines and customer experiences. Our mission to be the most customer obsessed video game company requires exploration into these cutting-edge tools to improve the quality and quantity of fun gameplay for our players; while ensuring their ethical and responsible implementation.At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans develops AAA multiplayer games and original IPs, with teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games, through its Studios, Publishing, and Prime Gaming divisions collaborating with external partners, aims to develop, publish, and deliver compelling AAA games and content experiences for gamers to discover.Key job responsibilities- Implement libraries and middleware for advanced ML and AI use cases using a combination of cloud services and embedded models provided by our scientists.- Collaborate with game teams—directly embedding when required—to deliver the generative AI & ML features their game designs require.A day in the life- You thrive in a collaborative environment where your decisions have significant impact and influence.- You are passionate about building game experiences that delight players.- You deliver great workflows, tools, and game innovations to your fellow developers and constantly seek improvement.- You want to be part of something exciting and unique in the gaming ecosystem.About the teamThe Amazon Games Studio AI Research team focuses on artificial intelligence innovation in gaming. Our highly skilled, multi-discipline team works across Machine Learning, Reinforcement Learning, and Generative AI to reimagine game development. We work closely with first-party game developers and partner studios to bring creative visions to life. Our mission is to use AI responsibly to transform gameplay experiences, enrich narratives, and provide creators with practical tools to optimize their production pipelines.BASIC QUALIFICATIONS- 8+ years of non-internship professional software development experience- 5+ years of Games Industry (supporting title Development, Release, or Live Ops) experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience with Unity, Unreal, CryEngine, Lumberyard or proprietary 3D game engine, or industry-equivalent technology (3D animation, simulation, etc)- Bachelor's degree in computer science or equivalent- Proficiency in C++- 1+ year of AI/ML integrations in games. ...

Workplace Health and Safety Specialist Intern West 2025, Amazon North America Customer Fulfillment

At Amazon, we’re committed to promoting a safe working environment and being the most safety-centric company for every team member. As an intern, you will have the opportunity to gain a comprehensive understanding of Amazon Workplace Health and Safety (WHS) practices. Your internship experience will involve a combination of safety-related projects and WHS organizational learning initiatives. Throughout the program, you will learn how to effectively implement safety improvements, identify compliance issues, and recognize opportunities for safety enhancements at your assigned site. Working alongside various safety leaders and stakeholders, you will contribute to creating and maintaining a safe workplace within our Network Distribution Centers. Upon completing your internship, you will be required to present a safety research paper and share the findings of your project with the leadership team. This will allow you to demonstrate your understanding of safety principles and showcase your valuable contributions to promoting a culture of safety within Amazon.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position. At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Interns, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly learn how to collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions. You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.• First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.• Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly• Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers. It’s important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers. We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building. o Air Sites (Amazon Air Network) Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities. • Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address. PLEASE NOTE: For this role, it is essential to have the flexibility to relocate during the summer, as candidate placements will be prioritized based on business requirements. While we take into consideration the placement preferences of candidates, our recruiters will make their best efforts to accommodate location requests. For qualified candidates, we provide relocation and housing assistance to support the transition to the designated work location. Our aim is to ensure that candidates have the necessary support to successfully settle into their new work environment.Based on your performance during the internship, you will have the opportunity to receive an offer for full-time employment upon graduation. The decision regarding full-time employment will be communicated to all WHS interns within weeks after the conclusion of their internship. This ensures a timely and efficient process for determining your potential for continued employment with the company.Job Elements:Must be able to perform the following tasks, with or without reasonable accommodation:• Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.• Wear appropriate Personal Protective Equipment including safety shoes (will be provided)• Stand/walk for up to 40 hours per week• Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length• Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) • Regularly bend, lift, stretch and reach both below the waist and above the head• Lift and move items up to 49 poundsPlease note, while the pay range of the role is listed below, this position’s salary is non-negotiable based on geographical market.Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Applicants who apply for this job will allow Amazon to process your application in a centralized hiring system that considers you for other similar openings as well.Key job responsibilities• Work with various Workplace Health and Safety Teams and other WHS interns on a safety related project• Research, interpret and share data to support a safety related recommendation as part of your final project that will be presented to senior leadership. • Assist in designing, building, improving, and innovating order fulfillment safety programs, projects, initiatives, and other elements of the Workplaces Health & Safety organization across the three lanes (first mile, middle mile, and last mile) of Amazon’s fulfillment infrastructure • Learn about and work with other functional teams (Operations, RME (Reliability Maintenance & Engineering), Central Teams, Human Resources, Transportation Operations, and others) in the planning and execution of your assigned project. • Develop and expand your professional network by participating in WHS Intern activities and eventsA day in the life• The summer term is full-time (40 hours a week) and lasts 10 weeks during the summer of 2025 (Colleges and Universities where 12 weeks are required for graduation will work directly with a recruiter if extended an offer). Start dates are offered in May and June.• As a part of the Workplace Health and Safety Specialist (WHS) internship program, you will learn how to improve the safety and efficiency of our work style processes. • Onboarding will include OSHA10, First Aid/CPR/AED certification, technical writing and intro to project management training.BASIC QUALIFICATIONS• Currently enrolled in a Bachelor’s degree with an expected completion date between December 2025 and August 2026 ...

Senior Business Analyst

Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. Amazon is seeking an exemplary Senior Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun. The complexity of research and skills for a Senior Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but an ability to be a quick learner and gain proficiency is required for a successfully candidate. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.- Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.- Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.- Generating complex queries to dive deep on process issues- Innovating to improve customer experienceBASIC QUALIFICATIONS- 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience making business recommendations and influencing stakeholders- 5+ years of experience as business analyst, data analyst, or similar role- Experience building and maintaining automated forecasting models, utilizing regression or statistical methodologies ...

Senior UX Designer, Shop with Points

Amazon’s Payment Products team is looking for a highly motivated, customer-focused UX designer to drive engaging user experiences and push the limits of what customers expect from a modern solutions. The Amazon Shop with Points program is a seamless part of the Amazon shopping experience and allows customers who are members of eligible rewards programs to pay for purchases with their rewards points just as they would with any other payment type. You are a designer with experience working on real products that people use every day. You are an organized self-starter that can deal with ambiguity and are always on the lookout for ways to improve the customer experience. You are an excellent collaborator and have no problem presenting—and defending—your ideas to other designers, product managers, and company leaders. You understand the value of user testing and prototyping, and thrive in a fast-paced, startup-like environment. Above all you are passionate about solving real problems for real people through research, design, and iteration.You will work with other members of the design and product teams to create experiences that are engaging, useful, and solution oriented. You will use market analysis, customer feedback, data analytics, and usability findings to tailor your designs to the customer in order to best solve their problems. You will be responsible for developing your ideas from concept to completion, presenting them to stakeholders for approval, and working directly with developers to bring them to life.Key job responsibilities- Work closely with product owners, software developers, researchers, and other designers to create innovative design solutions that impact millions of users.- Deliver end-to-end design of medium-to-large-scale projects, using market analysis, site data, customer feedback, user research, and technical constraints/opportunities to inform design decisions.- Translate complex customer interactions into simple, engaging user-centered solutions.- Quickly and thoroughly create user flows, wireframes, low-fidelity and high-fidelity design mockups, and interactive prototypes.- Assess and analyze current site data and user behavior to understand target users deeply by developing and working from user profiles and conducting task analysis, creating user scenarios or user stories, and helping to create and analyze user research.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.- Refine, maintain, and enforce current design guidelines and strategies.- Work on multiple projects concurrently while handling different types of design requests.- Adeptly handle changing priorities throughout a product life cycle.- Work collaboratively with engineers, product managers, executives, and other designers in overseeing design throughout the planning and development lifecycle for interfaces to help define best-in-class user experiences.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Knowledge of best practices for information architecture and design ...

Area Manager 2025 - Northern California (Recent and Upcoming Graduates)

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Data Engineer, Amazon Stores Customer Service

Come build a brand-new data architecture environment from scratch in the Merchant Fulfilled Network (MFN) team within the Customer Service (CS) organization to support robust reports, machine learning (ML) models, and complex data analysis.We are looking for an experienced Data Engineer who thrives in an ambiguous environment and is able to create foundational solutions that will sustain the scale of a rapidly growing team. The ideal candidate should be highly analytical, thorough, and an organized self-starter.As a Data Engineer on the team, this candidate will be creating a data warehouse architecture from the ground up and help it mature to support high-volume data related to Buyers, Sellers, Concessions Attribution, as well as Buyer/Seller Abuse and Seller Experience.Candidate should excel at designing, creating, managing, and customizing large datasets to meet business use cases. This candidate should have excellent business and technical communication skills to be able to work with business owners to develop and define key business questions, and to build data pipelines, integration engineering, Machine Learning workflows, and automation solutions that answer those questions.This role requires an individual with excellent problem-solving skills, expertise in working with streaming data, deep knowledge of data pipeline engineering using AWS data technologies, a strong understanding of business intelligence solutions, and familiarity with how machine learning models work.Candidate will primarily be responsible for setting up a robust data warehouse platform, designing and implementing complex ETL pipelines in the data warehouse platform and other business intelligence (BI) solutions to support the rapidly growing and dynamic business demand for data, and use it to deliver the data as a service, which will have an immediate influence on day-to-day decision-making at Amazon. This candidate will also be responsible for designing andimplementing deployment dependencies for ML models, including feature engineering, model hosting, and integration mechanisms.Key job responsibilities- Build the infrastructure to answer questions with data, using software engineering best practices, data management fundamentals, data storage principles, and recent advances in distributed systems- Partner with Research Scientists and Software Development Engineers to evolve, optimize and integrate ML models into the broader Customer Service platform to drive and innovate contact experience for customers- Help drive the architecture and technology choices that enable a world-class user experience- Manage AWS resources- Uphold Operational Excellence best practices in Data Engineering and actively contribute to evolve set standards.- Collaborate with Business Intelligence Engineers (BIEs) to recognize and help adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation- Develop expertise in a broad range of Amazon’s data resources and know when, how, and which to use and which not to use- Encourage the organization to adopt next-generation data architecture strategies, proposing both data flows and storage solutions- Present your findings to large groups of technical and non-technical (business side) audience.A day in the lifeEmbark on an exciting journey to build a data infrastructure from the ground up, empowering the MFN and Buyer/Seller Abuse prevention teams to reach new heights!As a Data Engineer, you will have the unique opportunity to architect a robust, scalable data ecosystem using the latest AWS technologies. Leverage agile methodologies to create sustainable, innovative solutions that will drive business growth and deliver real-time insights to decision-makers.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamThe Analytics team is a dynamic, cross-functional group working within a rapidly growing organization. While relatively new, we are highly skilled and passionate about driving data-powered innovation.If you thrive in a fast-paced, collaborative environment and are eager to contribute to the development of transformative data capabilities, we encourage you to apply. Together, let's elevate our data maturity and deliver meaningful business outcomes.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of data engineering experience- Experience as a data engineer or related specialty (e.g., software engineer, business intelligence engineer, data scientist) with a track record of manipulating, processing, and extracting value from large datasets- Experience with data modeling, warehousing and building ETL pipelines ...

Senior Program Manager, RBKS

RBKS is seeking an experienced Senior Program Manager to join their accounting and integration team. This is a high-visibility, strategic role responsible for supporting new product launches and expansion efforts. This role requires a self-motivated, analytically-minded leader with strong oral and written communication skills. The ideal candidate thrives in a fast-paced, global environment and has a passion for delivering world-class financial solutions. This role will work closely with the accounting operations teams, tax, treasury, and others and represent the accounting organization to various stakeholders. This role will support highly impactful, cross functional, multi-year projects that have high visibility with leadership in the Finance and Operations organizations.Key job responsibilities• Own and manage full project lifecycles - from planning to requirements gathering to UAT to project close-out• Lead automation initiatives to streamline financial processes and improve accuracy• Support the continuous integration of the RBKS business by ensuring controlled, materially correct financial processes• Partner cross-functionally as a valued consultant to stakeholders across the organization• Make empowered, impactful decisions to drive project completionSuccessful candidates will have deep experience in the following three disciplines – Accounting, Program Management and Financial Systems.About the teamWhy Amazon? Amazon's Devices and Services division is at the forefront of innovative home technologies. As the Senior Program Manager, you will play a critical role in supporting the growth and success of this pioneering product line. You'll have the opportunity to leverage your financial expertise, develop new skills, and collaborate with diverse, talented teams. Amazon offers competitive compensation, comprehensive benefits, and the chance to make a real impact on the future of home access.If you're ready to accelerate your career with an industry-leading technology company, we encourage you to apply today.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements ...

Fulfillment Area Manager Intern 2025 - California

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksThe base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

HW Commodity Specialist III - AMZ8193615

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: HW Commodity Specialist IIILocation: Sunnyvale, CaliforniaPosition Responsibilities:Work with engineering and the supply chain team to set program cost targets at a commodity level for projects. Track the program actual costs versus target to identify program deltas and corrective actions to bring back on track. Attend program new product introduction meetings to understand the cost implication of engineering and/or process changes as related to product fully loaded cost targets. Work with the Original Equipment Manufacturer (OEM) to set product purchase order cost for the upcoming period. Manage purchase price variance claims resulting from engineering changes, component obsolescence or forecast variance. Drive the supply chain and operations team to provide detailed cost reduction forecast that enable the meeting and exceeding of product goals. Work with the Lab126 Management team to ensure predictable, accurate forecasts for products. Host weekly executive management cost reviews that deep dive through every aspect of product cost. Own the supplier plan of record (SPOR) and ensure that program has a robust and healthy supply chain for launch.40 hours / week, 8:00am-5:00pm, Salary Range $162,700/year to $220,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master’s degree or foreign equivalent degree in Engineering, Finance, Business, Supply Chain, Operations, or a related field and two years of experience in the job offered or another related supply chain management occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Engineering, Finance, Business, Supply Chain, Operations, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related supply chain management occupation as equivalent to the Master’s degree and two years of experience. Must have two years of experience in the following skills: (1) demand planning, demand forecasting, or supply chain planning; (2) procurement practices working with engineering, supply chain and Tier 1 OEM partners; and (3) project management or program management experience leading global cross-functional automation projects or tools development. Partial telecommuting permitted; employees will be required to report to office multiple days per week.#0000 ...

Sr. Business Intelligence Engineer, CloudTune

Amazon’s eCommerce Foundation (eCF) organization provides the core technologies that drive and power Amazon's Stores, Digital, and Other (SDO) businesses. Millions of customer page views and orders per day are enabled by the systems eCF builds from the ground up. CloudTune, within eCF, empowers growth and business agility needs by automatically and efficiently managing AWS capacity and business processes needed to safely meet Amazon’s customer demand. CloudTune serves its primary customers, internal software teams, through forecast driven automation of cost controllership, capacity management and scaling. We predict expected load, and drive procurement and allocation of AWS capacity for new product launches and high velocity events like Prime Day and Cyber Monday.CloudTune, in partnership with Region Flexibility, is driving an SDO-wide program to diversify our use of AWS regions beyond DUB, IAD, and PDX regions. The objective of the Diversify AWS Region Usage (DARU) program is to mitigate the risk of capacity concentration by encouraging teams to design workloads that are region-flexible, utilize AWS automation such as Flexible Fleets to access multiple capacity pools, and optimize workload placement so SDO efficiently utilizes AWS. This is a strategic, highly visible, multi-year program which spans all Amazon business.We are looking for an experienced Sr. Business Intelligence Engineer to join our forecasting team and support DARU program. In this role, you will be working with scientists, software engineers, data engineers, and product managers on a variety of important applied machine learning problems in the area of time series modeling. You will lead the analytics function of our forecasting systems and models. As a Sr. Business Intelligence Engineer, You will be responsible for designing, building and maintaining data infrastructure, creating automated reporting and dashboards, designing and measuring experiments, and executing complex analysis to support business functions.Key job responsibilities* Engage with leadership and diversified functional groups to understand the needs and recommend business intelligence solutions.* Own the design, development, and maintenance of datasets, ongoing metrics, analyses and dashboards to drive key insights and business decisions.* Automate and simplify self-service or reporting pipelines, including improving ETL workflows, automatic alarming and performance tuning.* Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers.* Make recommendations for new metrics, techniques, and strategies to improve business KPI's* Use analytical and statistical rigor to identify performance gaps and opportunities BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Senior Technical Program Manager , Prime Video

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you!Prime Video is a premium streaming service that offers a vast collection of digital videos—all with the ease of customers finding what they love to watch in one place.Included with Prime: Watch thousands of popular movies and TV shows, including our critically-acclaimed Amazon Originals such as the Emmy Award-winning comedies Fleabag and The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, The Boys, Citadel, Mr. & Mrs. Smith, Reacher, the Academy Award-winning Manchester by the Sea and The Salesman, Academy Award-nominated The Big Sick and Cold War, exclusives, live sports including Thursday Night Football and licensed content available in more than 200 countries and territories worldwide.As a Senior Technical Program Manager you will lead large and complex programs that span multiple business units. Key job responsibilitiesYou have excellent organization, program management, and communication skills, and a motivation to deliver results in a fast paced environment. You should be somebody who enjoys working on complex software systems, is customer-centric, and feels strongly about connecting customer problems through underlying scalable software that raises the bar on customer and operational goals.You will work deeply with engineering teams on the design, implementation, and drive the delivery of large technology initiatives for Prime Video customer personalization, content discovery, title recommendations, ads promotions and enhancing key viewing features and customer engagement on the Prime Video platform. You will be responsible for leading initiatives spanning across teams of software engineers, data engineers, designing and building innovative software solutions for our customers. You will need to be an excellent leader and bridge across various parts of technology, product, business operations and creative. A day in the lifeYou will partner with senior leaders across the org in developing a strategic vision for Prime Video. You will define and deliver on key goals and update business stakeholders. You will lead collaboration with engineering teams to understand project status, provide resources and insights to deliver milestone goals and remove roadblocks. Partner with product teams to deliver requirements on upcoming projects. About the teamTechnical Program Managers at Prime Video are embedded with various engineering and product teams on the design, implementation and delivery of large technology initiatives across Prime Video. Projects include (customer personalization, content discovery, title recommendations, ads promotions and enhancing key viewing features and customer engagement on the Prime Video platform). This role reports into Senior Leadership, and has direct exposure to Directors and VPs.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps ...

Associate Contracts Manager

Amazon’s Kindle, Web Services, and Consumer/B2B retail businesses are seeking talented Associate Contracts Managers for positions across our various teams.The successful candidate has excellent communication skills, and will support reviewing, drafting, and negotiating contracts for an assigned business team. You will also participate in team-wide meetings, departmental goals and collaborative projects, and have access and visibility to business leadership.Amazon offers its Associate Contracts Managers the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands.BASIC QUALIFICATIONS- 2+ years of contracts management, paralegal, or other comparable experience within a law firm, government agency, or in-house legal department, with responsibility for reviewing, drafting, and negotiating the legal terms of a broad range of standard commercial contracts ...

Senior Software Developer, Amazon Games AI

Amazon Games is seeking a highly effective Senior Software Development Engineer to lead the implementation of innovative Machine Learning (ML), Reinforcement Learning (RL), and Generative AI techniques for game development applications. In this role, you will bridge the gap between our AI/ML science advancements and practical game development, creating reusable engine components and middleware. You will drive the development of AI technologies to enhance gameplay, optimize development workflows, and push the boundaries of interactive entertainment.At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans develops AAA multiplayer games and original IPs, with teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games, through its Studios, Publishing, and Prime Gaming divisions collaborating with external partners, aims to develop, publish, and deliver compelling AAA games and content experiences for gamers to discover.Key job responsibilities- Lead the design and development of robust, scalable, and reusable engine components that implement ML, RL, and Gen AI techniques that will be used by game teams using engines such as Unreal and Unity.- Collaborate closely with Applied Scientists to translate their research and prototypes into production-ready game engine features.- Develop a reusable middleware layer that facilitates the integration of AI technologies across multiple game projects and platforms.- Collaborate with game teams to deliver AI-driven features into their workflows and game systems.- Optimize AI implementation for performance, ensuring they meet the real-time requirements of game engines- Contribute to the architecture and design of game systems that leverage AI technologies.- Collaborate with other Amazon teams to identify and develop sharable AI technologies and tools.- Stay current with advancements in game engine technologies, ML/RL/Gen AI, and their applications in gaming.- Evaluate and integrate third-party AI solutions when appropriate, ensuring they meet our quality and performance standards.- Mentor junior engineers and promote best practices in software engineering and AI implementation within the game development context.- Champion the responsible implementation of AI in games, considering player experience, fairness, and potential biases.A day in the life- You thrive in a collaborative environment where your decisions have significant impact and influence.- You are passionate about building game experiences that delight players.- You deliver great workflows, tools, and game innovations to your fellow developers and constantly seek improvement.- You want to be part of something exciting and unique in the gaming ecosystem.About the teamThe Amazon Games Studio AI Research team focuses on artificial intelligence innovation in gaming. Our highly skilled, multi-discipline team works across Machine Learning, Reinforcement Learning, and Generative AI to reimagine game development. We work closely with first-party game developers and partner studios to bring creative visions to life. Our mission is to use AI responsibly to transform gameplay experiences, enrich narratives, and provide creators with practical tools to optimize their production pipelines.BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Software Engineering, or related field- 8+ years of professional software development experience, with at least 3 years in game development- Proficiency in C++ and experience with game engines (Unreal, Unity, or proprietary)- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience in designing and developing reusable software components and APIs- Experience as a mentor, tech lead or leading an engineering team ...

Fulfillment Area Manager Intern 2025- SD, ND, KS, NE, MN, IA

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

WW FBA Strat. Projects, Fulfillment by Amazon (FBA)

The WW Fulfillment by Amazon (FBA) team is looking for an innovative, results-oriented Communications Manager to define and drive the communication strategy and long-term priorities for our Leadership team. As Communications Manager, you will bring communications, leadership and business knowledge with end-to-end accountability. You will own the long-term vision and tenets that drive working backwards strategies. This Communications manager will work closely with LT, PR, and Legal to identify, analyze, and develop strategies to improve internal/external communications from WW FBA. This is a role that requires frequent engagement with FBA leadership. In your career you must have demonstrated successful executive presence, excellent interpersonal skills, and a proven ability to influence others.Key job responsibilities- Manage the content strategy for the designated business unit, partnering with cross- functional teams to define key themes, messages, and channels;
- Proactively build and manage relationships with key internal stakeholders across a range of businesses and geographies;
- Translate nuanced and complex business topics into communications content and strategies that drives engagement with our FBA employeesBASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Sr. Customer Insights Manager, Global Logistics

Amazon Global Logistics is seeking a Sr. Customer Insights manager to help us uncover customer needs and translate them into actionable insights our internal partners can use to improve our existing products and inform our product roadmap. Our product, marketing, and engineering partners are eager to hear the insights our team produces. As an ideal candidate, you have a deep understanding of traditional market research methods and best practices. You know when it’s important to be pragmatic in designing and executing market research and when creativity is needed. You're also interested in pushing the boundaries of research using agile methods while also pursuing continuous improvement as a means to raise the bar on research practices and build scalable programs and process. You are a passionate researcher with uncanny observational and analytical skills, an impressive ability to collaborate with other teams, and a relentless determination to do what is right for Amazon's customers. You work with minimal direction and move quickly while delivering high-quality outputs. You will work on overlapping projects, so skill in program management is essential.Key job responsibilities- Work with internal partners and stakeholders to define research needs, identify the right research opportunities, and roadmap activities. - Combine and distill disparate information sources for holistic insights, and connect the "what" with the "so what" and "now what" to drive business impact.- Build scalable and nimble customer insights solutions, tools, and processes.- Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization, and drive adoption of research findings through well-planned and cohesive socialization mechanisms.- Own and execute end-to-end analyses, including scoping, design, data collection, data analysis, creation of recommendations, and presentation of results to senior leadership. - Perform in-depth analyses and deliver key insights in business, customer experience, and technology areas. - Use insights-driven recommendations to drive actions that impact Amazon customers.A day in the lifeWe execute research to inform future products and services and we dive deep to improve the customer experience of our domestic and imports shippers. We’re also builders, which means we’re always looking for ways to make research scalable and efficient. Voice of Shipper team is the single-threaded owner to embed the voice of our vendors and sellers across all areas of the business, through data and anecdotes. We maintain a single source of truth for independent, high-quality, and exhaustive signals from all our customers. We will incorporate VoS insights in all key business forums to support decision-making and trade-offs.About the teamGlobal Logistics is part of Supply Chain by Amazon and encompasses a set of supply chain services that get products from manufacturers to customers around the world. We are the first part of the supply chain from the factory door and offer a complete end-to-end solution that keeps products in stock, provides faster and more reliable shipping, and significantly lowers costs. We offer international and domestic logistic solutions. Our cross-border expertise enables Amazon's introduction into new markets. Global Logistics cultivates global expansion with the highest standard of quality, accountability, and transparency. Our multicultural, multilingual team works with merchants, sellers, vendors, providers, governments, and trade officials from the busiest to the most remote locations worldwide, applying a global perspective with a local approach.BASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- A minimum of 5 years conducting custom, primary market research, including managing large scale tracking programs.- Experience conducting quantitative and qualitative research end to end (designing, executing, analyzing, drafting actionable recommendations, and presenting up to senior leadership) ...

Principal Product Manager, Amazon Customer Service

Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. Whether customers interact with our self-serve solutions or CS Associates, we work hard to make sure they have a delightful experience with us, each and every time.We are seeking a seasoned leader to help spearhead the international product roll-out strategy and vision for many of our new and exciting customer-facing and associate-facing products and features. This role is pivotal in shaping the future of our CS experiences on a global scale. In this role, the leader will work across our Product, Tech, Science, and Operations teams to develop a multi-pronged and comprehensive strategy to deliver customer-centric, industry-leading experiences.Key job responsibilitiesThe ideal candidate will have a strong understanding of product and technology, track record of partnering with and influencing others, looking around corners and delivering tangible results. In this role, this candidate will build the vision and approach to drive global product and digital transformation, engage with senior leaders to align on priorities, and influence strategic decisions. They will experiment with, build, and implement innovative approaches to drive global adoption and generate new insights. This leader will have the ability to work in a fast-paced, dynamic environment, with a customer-focused mindset. They will have excellent negotiation and conflict resolution skills and be comfortable with managing ambiguity.Strategy Development:- Develop a holistic strategy – align our global roadmaps across teams, working back from customer needs to build solutions that improve their experience across all geographies.- Become knowledgeable about industry and global benchmarks and identify opportunities for innovation and improvement.- Create and manage critical cross-functional roadmaps for implementing products and services across international geos.- Align the product roadmap with overall business goals and objectives.Leadership and Collaboration:- Work closely with leaders across functions and geos to deeply understand the product roadmap in the context of diverse customer needs and business requirements.- Develop mechanisms for collaboration, enabling the execution of coordinated product roadmaps that integrate new technologies with existing systems and processes.- Identify and work to eliminate blockers proactively, streamlining processes to improve organizational agility.Performance & Change management:- Establish KPIs, metrics, and reporting mechanisms to measure the success of transformation initiatives.- Leverage data and insights to drive continuous improvements.- Work with cross-org leaders to implement change management mechanisms required to enable global adoption.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field- 10+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement- Experience with end to end product delivery- A strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Lead cross-organizational programs and setting and hold teams and individuals to timelines and deliverables without explicit authority ...