Amazon.com Services LLC - A57

Amazon’s Private Brands team is currently seeking a talented, dynamic and detail-oriented Senior Insight Manager based out of Seattle or London.Private Brands is a key area of expansion for the company, and as Senior Insight Manager, you will have the opportunity to work with a variety of products and categories in a high paced, fast growth environment.The ideal candidate will be a customer-obsessed strategic thinker and a self-starter who can design the business’ research roadmap and drive a customer centric culture in Private Brands.As a Sr. Insights Manager, you will create and deliver the insights agenda that will lead to improved product innovations and Brand Health. You will bring the customer and marketplaces’ perspective to the processes by conducting qualitative and quantitative research on Marketplaces, Brands and Customers. Your main responsibilities will include:• Being the custodian of the Business’ research methodologies and insight knowledge while continuously looking for new solutions in terms of process, methodologies and analysis• Identifying the availability and quality of the various insight sources to regularly monitor the performance of the Brands and Categories• Performing recurrent quantitative and qualitative analysis on customers’ behaviour by segment, identifying purchasing patterns and opportunities to foster engagement, retention and spending• Generating impactful and actionable business recommendations and insights to be shared with internal partners in order to integrate them into Top Management decisions• Coordinate and direct the work of the external market research partnersKey job responsibilitiesThe candidate for this role will:• Be methodical, analytical, objective, and goal-focused with a driving need for accuracy in attacking difficult problems.• Understand and interpret customer and industry research data to drive conclusions that will impact the product roadmaps and brand plans• Identify, assess, track and resolve issues and risks at multiple levels.• Show demonstrable ability to influence senior management and interact with those from different backgrounds, levels of seniority and perspectives• Enjoy solving problems and be an expert at crafting solutions, both strategically and tactically• Be comfortable with ambiguity in a fast-paced and ever-changing environment, with the ability to think big while paying careful attention to detail• Be effective in communicating with executivesBASIC QUALIFICATIONS- Experience in developing and managing acquisition marketing or channel programs- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Experience in marketing or marketing research- Experience using data and metrics to measure impact and determine improvements- Experience presenting metrics and progress to goal to senior leadership ...

Join the rapidly expanding Global Logistics team that offers global shipping solutions for selling partners, retail vendors, internal Amazon businesses, and external shippers. This is a strategic company priority as part of Supply Chain by Amazon. We are making significant investments in transportation, storage, and distribution services to provide our customers with a complete solution to quickly and reliably move products from manufacturing locations to customers worldwide.We are seeking an outstanding B2B marketing leader with global experience to own the development and execution of our marketing strategy to drive brand awareness and demand generation. The ideal candidate is a highly capable leader who can inspire and direct a team of global marketing managers, develop compelling campaigns, drive high performance across both existing and new marketing channels, pitch and align senior leadership to new ideas, and effectively collaborate with global cross-functional teams and stakeholders. This candidate will have experience in both targeted performance marketing and mass marketing, a strong data orientation, and a history of success in building customer demand and brand awareness for emerging brands.Key job responsibilities- Develop and execute strategies that drive brand awareness, adoption, and engagement for our logistical services- Work across business, operations, product, quality, marketing channels, insights, retail, tech, and key external partners globally to create bold, innovative, and strategic plans- Leverage customer insights to build and drive full-funnel customer engagement strategies and brand awareness- Demonstrate deep understanding and hands-on experience with integrated marketing, digital demand generation, CRM, and global marketing- Build and develop a global, diverse marketing team, setting strategic direction, cultivating a learning-oriented and collaborative culture- Navigate ambiguity, investigate complex challenges, and effectively influence cross-functional stakeholders- Work backwards from the customer, apply innovative thinking, and identify and mitigate gaps- Develop targeting and segmentation strategies, marketing channel measurement and reporting, and strategies to retain customers and deliver topline targets- Build and own the playbook for new marketplace and product launches- Represent Global Logistics as the Head of Marketing in internal and external meetings, conferences, and trade shows- Collaborate with PR teams to design strategies and campaigns to drive Global Logistics brand awareness- Align and leverage marketing capabilities across Supply Chain by Amazon teamsCandidate must be able to travel internationally and within USA.A day in the lifeThe ideal candidate will be a passionate engagement lifecycle marketer and leader, with a track record of building teams, creating strategies, and delivering results. You are highly analytical, and adept at synthesizing quantitative and qualitative customer learning into a tight, clear marketing plan. You will have strong understanding of all aspects of the marketing funnel, with strong ownership and a problem-solving orientation. You will need to communicate clearly and persuasively, both verbally and in writing.About the teamGlobal Logistics is part of Supply Chain by Amazon and encompasses a set of supply chain services that get products from manufacturers to customers around the world. We are the first part of the supply chain from the factory door and offer a complete end-to-end solution that keeps products in stock, provides faster and more reliable shipping, and significantly lowers costs. We offer international and domestic logistic solutions. Our cross-border expertise enables Amazon's introduction into new markets. Global Logistics cultivates global expansion with the highest standard of quality, accountability, and transparency. Our multicultural, multilingual team works with merchants, sellers, vendors, providers, governments, and trade officials from the busiest to the most remote locations worldwide, applying a global perspective with a local approach.BASIC QUALIFICATIONS- 10+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

The NA Delivery Service Partner (DSP) Performance Org is charged with ensuring the DSP network raises the bar on customer experience and delivery quality, while protecting the overall health of the network and mitigating risk to Amazon. DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and investigation support. Partners include but are not limited to: DA Focus, Service Level Standards (SLS) Scorecard, On Road Conduct & Safety (ORCAS), DSP Relations, High Severity Incidents, and LMAQ.The DSP Performance Ops team is seeking a talented L4 Performance Ops Specialist to join our team! As an Individual Contributor, the Ops Specialist is an integral part of our operations team, performing high judgement investigations and research to inform decision making and appropriate actions for the various programs we support, while simultaneously developing and implementing innovative solutions that optimize the performance of the entire team, allowing us to better support our customers.Key job responsibilities• Adheres to Standard Operating Procedures (SOPs) for case handling, while leveraging multiple Amazon tools to complete complicated, high-judgement investigations and decision-making• Evaluates root cause and performing data analysis to identify opportunities for process improvement• Escalates trends in issues or pain points occurring within the process • Builds collaborative relationships with Operations Managers and Program Manager partners to gain alignment on changes, surface pain points and solve key problems; balances impact of added scope and operational capacity • Implements and Oversees ongoing projects related to SOP improvements, training efforts, and tech implementation• Presents operational call-outs to leadership during business reviews• Manages ongoing process improvement projects as outlined by stakeholders, managers, or self-identified initiatives• Supports, mentors, and motivates team as a trusted business partner• Monitors safety, quality, productivity, and customer expectations• Partners with cross-functional stakeholders to drive programs operationally that enable DSPs and Transporters to be safe and successful• Thinks Big across the Last Mile space, delivering holistic, scalable solutions• Must be able to work a schedule that includes a Sunday or a SaturdayA day in the lifeOn any given day, the successful Ops Specialist can expect to interact with internal and external stakeholders in the accomplishment of business goals. Peers, leaders, and stakeholders will look to you for guidance and your business insights. An Ops Specialist will deep dive the most sensitive of cases that pose imminent risk to our business while having the chance to run meetings, manage projects with some ambiguity, and provide routine communication across the organization.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Experience with MS Word, Excel, OneNote, Outlook- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Skilled in SalesForce or equivalent case management software- Ability to multi-task with efficiency and quality ...

At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds in machine learning, artificial intelligence and related fields.Amazon scientists employ the company's working backwards method to identify problems to solve on behalf of customers in research areas ranging from machine learning to operations, GenAI, robotics, quantum computing, computer vision, economics, search, sustainability and more.Learn more about Amazon Science here: https://www.amazon.science/We are hiring across multiple businesses and in many locations across the US. Apply here to learn more about open roles that could be a compelling fit for your background. Key job responsibilitiesYou will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).BASIC QUALIFICATIONS- 10+ years minimum of hands-on science application experience- PhD in a relevant technical field (or equivalent experience in some cases) ...

Are you interested in a role that challenges both creative, technical, strategic and project management thinking? Do you enjoy a fast-paced workplace where you can improve the customer experience, exercise your entrepreneurial skills and be an instrumental part of Amazon's key shopping moments? If this sounds like you, join the Amazon Private Brands’ organization as a Project Manager for Detail Page. In this role you will act as the key business contact for all cross functional partner teams from project intake through to delivery and are ultimately responsible for keeping projects on track in scope and timely delivery. You will actively collaborate with senior leaders and cross functional creative teams, facilitating sign off for creative projects and support troubleshooting for execution. Key job responsibilities• Detail Page Project Management: Independently manages WW HPB & CPB detail page production and re-brand in collaboration with partner teams, including infographics and ASIN imaging end-to-end, provides inputs to identify opportunities to optimize processes, shorten timelines and use budgets more efficiently. As such is also responsible for onboarding product families into processes and manging the process alongside marketing manager.• Is responsible for managing creative timelines and resources effectively in collaboration with Creative Director• Process, development improvement & Offshoring: o Is responsible for working to develop and finalise process execution for end-to-end detail page re-brand for Amazon Basics in collabortation with partner teams.o Works alongside Senior Design Program Manager to identify opportunities for offshoring and process improvement:o Is responsible for detail page upload failures deep dives and trouble shooting, with the goal to standardize paths for resolution to offshore via SOPs.o Supports Senior Design Program Manager in asset uploads, tagging and manual work. As such, collaborates with Senior Design Program Manager to offshore manual tasks and actively manages partner relationships.A day in the lifeThe ideal candidate will have the ability to estimate the size of a project, prioritize and is able to put the right people in the room, exhibits a high degree of self-driven organization, with the ability to provide and maintain structure for competing, fast moving priorities. The candidate will be an effective, concise and clear communicator (verbal and written), with proven track record of effective meeting management and earning trust.BASIC QUALIFICATIONS• 4+ years of professional non-internship marketing experience• Experience in digital marketing and content production timelines and process• Experience managing or working within cross-functional marketing and creative teams• Experience in Lean Six Sigma, process mapping (Microsoft Visio), Kaizen, and other process optimisation tools• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management • Experience understanding needs of business and end customers and translating them into right solutions• Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences • Proven track record of earning trust with peers, partners and senior leaders. • Experience in program/project management, preferably in a creative team. ...

The Mobile Platform team is responsible for the One Medical mobile platform and supports feature teams in developing solutions that raise the bar for mobile experiences. We are responsible for the app architecture, developer onboarding, mobile app releases, reliability, and ensuring production issues gets routed to the right teams and resolved in a timely manner. As an iOS Engineer, you will be developing and expanding the next stage of our iOS platform, which is mission-critical to ensuring our members have access to the highest quality care. You take pride in owning everything you do, delivering elegant code, and collaborating closely with all your coworkers – technical, clinical, or operational. As a thoughtful achiever, you strive to craft the complete product, thinking through everything you build, from architecture and design to code and testing while valuing scalability, maintainability, and security. You tackle ambiguous situations using technology to solve problems quickly and insist on the highest standards. As a team player, you contribute to team objectives and leverage your technical knowledge and engineering best practices to deliver solutions with a broad business impact.About the teamAmazon’s mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, we (Health Storefront and Shared Tech) are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need.#everydaybetter BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

We are seeking a hands-on technical manager for the Search Foundation Technologies team located in Bangalore that works extensively with Principal Engineers building out the Navigation and Semantic Search capabilities of the Lucene-based search engine that powers search on Amazon websites worldwide.The Lucene Search Engine team in the Search Foundation Technologies org designs and develops query serving and indexing components of the Amazon search stack. Our mission-critical service is built with open-source Lucene at its heart.The service is responsible for matching customer keywords to products in Amazon’s catalog, applies business rules to narrow down the selection and rank selected products using sophisticated algorithms all under a strict latency budget.Our service is designed to support both lexical and semantic matching using state-of-the-art (SOTA) approximate near neighbor (ANN) search on learned vector representations (embeddings).This team built out the semantic search platform that now powers semantic search worldwide, and partners with scientists and other teams to provide a best-in-class tier-1 production environment for semantic search operation and experimentation. The team also is building the infrastructure powering new navigation experiences for the Search platform, partnering with scientists in Search to allow for new navigational paradigms using new data sources.Key job responsibilitiesThe SDM builds a roadmap for new Search features, working with partner teams to understand requirements (e.g., to build support for new types of bi-encoder models, or support for new features), keeps up-to-date with developments in the Semantic Search space to rapidly integrate upstream features into our search engine (e.g., leveraging vector quantization to improve indexing efficiency), triages and prioritizes incoming partner team requests, optimizes and improves team oncall and support processes, and plans for new project development. The SDM is responsible for managing a team of talented engineers, helping them grow in their skill-set, and exceling as engineers at Amazon. The SDM works with the team to build new skills, share knowledge across search, and create processes and systems that allow for partners to use the Search platform in a self-service manner, reducing operational burden on the team. The SDM owns important goals that are visible as high as the VP level involving coordination across multiple teams. We are always looking for ways to improve efficiency of our Search system, and make use of the vibrant open-source upstream contributions in the Lucene ecosystem, and team members are encouraged to release work back to the upstream project. A day in the lifeA day in the life of an SDM involves closely working with other engineering teams in Palo Alto, Dublin and Tokyo, and team’s science partners across different orgs to continuously enhance the Lucene KNN platform. The Lucene space brings high potential for innovations and bottom-up ideas, and the SDM brainstorms with the team locally on such ideas, contributes to white-boarding discussions and shape up those ideas to be reviewed with Principal Engineers. For Navigation experience, the SDM works closely with key stakeholders across the Search stack to resolve dependencies and contribute to joint goals.About the teamThe Bangalore Lucene team is a two pizza engineering team that supports Lucene along with two other teams based in Palo Alto, Tokyo, and Dublin. The team was founded three years ago, and built out the production K-Nearest Neighbor search system now powering production semantic search worldwide. The team supports and contributes to Open Source via the Apache Lucene project, and encourages upstream contributions and involvement with the community. As a tier-1 service, there are ample opportunities to contribute high impact changes, improve efficiency at scale, and run highly visible projects in Search.BASIC QUALIFICATIONS- 5+ years of engineering experience- 3+ years of engineering team management experience- 3+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Bachelor's degree ...

Join our Amazon Private Brands Selection Guidance organization in building science and tech solutions at scale to delight our customers with products across our leading private brands such as Amazon Basics, Amazon Essentials, and by Amazon.The Selection Guidance team applies Generative AI, Machine Learning, Statistics, and Economics solutions to drive our private brands product assortment, strategic business decisions, and product inputs such as title, price, merchandising and ordering. We are an interdisciplinary team of Scientists, Economists, Engineers, and Product Managers incubating and building day one solutions using cutting-edge technology, to solve some of the toughest business problems at Amazon.As a Principal Applied Scientist you will invent novel solutions and prototypes, and directly contribute to bringing your ideas to life through production implementation. Current research areas include entity resolution, generative AI, large language models, and product substitutes. You will review and guide scientists across the team on their designs and implementations, and raise the team bar for science research and prototypes.This is a unique, high visibility opportunity for someone who wants to develop cutting edge science solutions and have direct business and customer impact. Key job responsibilities- Partner with business stakeholders to deeply understand APB business problems and frame ambiguous business problems as science problems and solutions.- Invent novel science solutions and develop prototypes to solve business problems.- Review and guide science solutions across the team.- Publish and socialize your and the team's research across Amazon and external avenues as appropriate- Leverage industry best practices to establish repeatable applied science practices, principles & processes.BASIC QUALIFICATIONS• Ph.D. degree in Statistics, Computer Science, Applied Math, Machine Learning, or a related field• 7+ years of hands-on experience in solving difficult machine learning problems • Experience in patents or publications at top-tier peer-reviewed conferences or journals• Expert at more than one major programming languages (C++, Java, or similar) and at least one scripting language (Perl, Python, or similar)• Demonstrated ability to serve as a technical lead • Excellent writing skills for presenting business cases and scientific models with rigorous analyses that support results/conclusions to influence important decisions.• Strong fundamentals in problem solving, algorithm design and complexity analysis• Proven track in leading, mentoring, and growing teams of scientists ...

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksThe base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

When customers search for products on the Amazon website, they often see brand advertisements displayed right below the search bar. These ads are part of the Sponsored Brands (SB) program. Our team, the SB Search and Relevance team, works on solving challenges to retrieve the most relevant ads for a customer's search query. A customer's search query is typically a short, free-form text consisting of just a few words. Our algorithm needs to understand the customer's underlying intention from this limited information. At the same time, each advertisement consists of various elements like text descriptions, images, videos, and more. Our algorithm also needs to comprehend the content of these ads and identify the most relevant one from the large pool of ad candidates.As Amazon's advertising business is growing rapidly, we are looking for experienced applied scientists. As an Applied Scientist on this team, you will:- Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity.- Apply deep learning and natural language processing to improve information retrieval and relevance.- Design and run A/B experiments. Evaluate the impact of your optimizations and communicate your results to various business stakeholders.- Optimize deep learning inference latency by utilizing methods like knowledge distillation.- Work with software development engineers and write code to bring models into production.- Recruit Applied Scientists to the team and provide mentorship.Impact and Career Growth- You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon!- Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams.This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Seller Fulfillment Technology (SFT) team located in Bangalore is looking for a SDE-2 to deliver strategic goals for Amazon ecommerce systems. This is an opportunity to join our mission to build tech solutions that empower sellers to delight the next billion customers. You will be responsible for building new system capabilities grounds up for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching multiple customer facing products, this may be the next big career move for you. We operate in a high performance co-located agile ecosystem where SDEs, Product Managers and Principals frequently connect with end customers of our products. Come and be a part of Amazon India’s amazing growth story and innovation!As a Software Development Engineer, you will design and build our tech stack as a coherent architecture and deliver capabilities that impact all aspects of the Seller Experience and fulfillment. You will get the opportunity to own problems end-to-end and work with some of the best minds in Amazon. This role is for a full-stack developer with an emphasis on designing highly scalable and extensible applications. You will design flexible and scalable solutions, and work on some of the most complex challenges in computing by utilizing your skills in data structures, algorithms, and principles of programming. You will have a broad range of responsibilities from design, development, testing, deployment and operations. You would have easy access to Senior SDEs and Principal Engineers to bounce off your ideas and discuss tech solutions.Key job responsibilities• Work closely with senior and principal engineers to architect and deliver high quality technology solutions.• Own development in multiple layers of the stack including distributed workflows hosted in native AWS architecture.• Operational rigor for a rapidly growing tech stack.• Measure success metrics, demonstrate thought leadership and influence evolution of the tech product.• Contribute to patents, tech talks and innovation drives.• Assist in the continual hiring, mentoring, and development of technical talent.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The vision of Amazon Business Catalog Taxonomy Team (ABCT) is to empower large enterprise customers to manage, audit and plan their spend by providing them tools based on a collection of standardized, semantically rich, extensible and universally applicable product taxonomies. In the B2B e-commerce space, customers are particularly interested in using externally developed and industry standard taxonomies for product categorizations in order to manage and plan their inventory. Amazon Business’s vision is to support a diverse pool of taxonomy-based product categorizations so that it serves as the premier destination for these customers.As an Ontologist, you will work on a global team of knowledge builders to help us consistently interpret these taxonomies (like UNSPSC, E-Class, etc.) and create a unified taxonomy to help translate product categorizations across taxonomies to meet the diverse needs of customers in the B2B space. Moreover, you will help create crisp guidelines on how to categorize products using a combination of human in the loop systems. You will also be responsible for driving the opinion on how to evolve these taxonomies to meet the growing needs of our customers.Key job responsibilities* Help to consistently interpret the intent behind industry standard taxonomies like UNSPSC, E-Class, etc.* Develop logical, semantically rich, and extensible data models for Amazon's expansive product catalog to seamlessly categorize products across multiple taxonomies, while expanding the canonical taxonomy to meet the evolving needs of our customers.* Research worldwide understanding of Amazon products to develop scalable data models that solve customer problems and enhance product discoverability * Expand existing data retrieval techniques by utilizing our extensive product catalog and query languages* Analyze website metrics and product discovery behaviors to make data-driven decisions on optimizing our knowledge graph data models globally* Contribute to the development of new tool features and processes for the Ontology team* Drive alignment to ontology modeling and technology best practices and principles within our organization and across Amazon* Coordinate cross-functional projects with a broad range of technical and non-technical teamsAbout the teamOur team has a global presence and we celebrate diverse cultures and backgrounds within our team and our customer base. We are committed to fostering our culture of inclusion, offering continuous access to internal affinity groups as well as highlighting diversity programs. We care about your career growth, to continuously support throughout your entire career at Amazon. We recognize each team member as an individual, and we will build on your skills to help you grow. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge sharing.BASIC QUALIFICATIONS* Degree in Library Science, Information Systems, Linguistics or equivalent professional experience * 3+ years of relevant work experience working in ontology and/or taxonomy roles * Experience with data retrieval and data research techniques * Knowledge of Semantic Web technologies (RDF/s, OWL), query languages (SPARQL) and validation/reasoning standards (SHACL, SPIN) * Knowledge of open-source and commercial ontology engineering editors (e.g. Protege, TopQuadrant products, PoolParty) ...

Amazon Supply Chain Optimization Technologies (SCOT) works on some of the world’s most complex supply chain challenges, at Amazon scale. Within SCOT’s Optimal Sourcing Systems team, our tools enable retail vendors to manage their Amazon purchasing and inbound shipping interactions through multiple applications serving our vendor community. These programs aim to drive highly efficient supply chain operations between Amazon and our retail vendors worldwide, and shape what’s next for our global supply chain ecosystem. We are seeking a Sr. Program Manager (Sr. PM) to centrally manage the user engagement lifecycle for a designated set of supply chain tools. This includes identifying needs and opportunities for different user segments, synthesizing data and influencing roadmaps of multiple product teams, and centrally driving vendor adoption for supply chain tools. The ideal candidate is customer-obsessed, with an interest in solving supply chain problems and a blend of experience across product management, product marketing and cross-functional program management. They thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills, and are known for their bias for action and ability to influence partner teams.Key job responsibilitiesThis role will aggregate and analyze inputs from multiple sources and synthesize insights to influence technology decisions. They will partner with both internal and external organizations to understand and document nuances of vendor supply chain operations across company segments and geographic regions, quantify the needs of vendor segments and propose opportunities to close gaps through enhancements to supply chain product roadmaps or system capabilities. As new supply chain products or features are brought to market, the Sr. PM is responsible for orchestrating the new product offerings into vendor-centric adoption and operationalization strategies – i.e. designing and executing go-to-market plans, communications and launch strategies, as well as feedback loops to identify barriers to adoption and priorities for further enhancement. A day in the lifeYou will collaborate directly with multiple internal business teams or strategic selling partners to extract insights about needs and opportunities to improve supply chain efficiency. You will also pivot to interact with supply chain product teams, providing insights that will help define product requirements and value for our business and vendors. On any given day you may deep dive data to understand the behaviors, barriers and operational variances that impact supply chain operations for different vendor segments, or meet directly with users to better understand how they operate and test the effectiveness of designated product sets. Written documents are the primary mechanism for communicating insights, product opportunities, status updates and topics for debate; you will regularly author or contribute to documents that support the operational insights, awareness and adoption lifecycle of supply chain products. About the teamYou will join a strong, cross-functional team of product managers, business intelligence engineers, scientists, UX designers and software development engineers to build and operationalize vendor experiences and ML driven products that maximize the efficiency and effectiveness of supply chain operations to meet Amazon’s business goals and to make our customers happy.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams ...

Amazon Advertising seeks the world’s brightest and best technical engineers to drive next-generation solutions that enable advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. Our mission is to offer the world’s most customer-centric advertising. Amazon DSP (ADSP) is Amazon’s programmatic advertising product for campaign spanning Display, Video, and Audio across Amazon properties (e.g., Amazon.com, IMDb TV, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party (3P) websites and apps. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique advertising products. These products give advertisers the controls and data necessary to improve the relevancy and performance of their ads.Key job responsibilities* Design and build full-stack solutions.* Use your problem-solving skills, collaborating with creative and technical teams, thinking-big and inventing and simplifying to solve challenges.* Deliver novel customer experiences by developing solutions.* Collaborate with teams across Amazon to integrate and optimize existing ad products to take advantage of Amazon's scale and reach.* Leverage your technical ability, excellent organizational and communication skills to build and solve challenging and ambiguous problems. You'll use your ingenuity and motivation to achieve results in a fast-paced environment.* Provide guidance to and mentor other SDEs in the team.* Be responsible for high quality bar, ensuring quality design reviews and robust engineering practices for automated testing and code coverage.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day.Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all Technical Writer roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN). Are you ready to create technical documentation that educates a technical audience and answers questions about product features for Amazon and our Customers? As a Technical Writer at Amazon, you will create content and improve existing content that benefits Amazon’s customers. In this role, you will learn to understand customers’ needs through collaboration and planning. You will work alongside senior leaders to test, verify, and adapt working scripts and procedures that demonstrate how to use technical products.As a Technical writer, you will be responsible for having a strong written and verbal communication skills. You will utilize customer-centric writing, design, and research methodologies. You will be assessed on your ability to communicate project status to your manager and stake holders on a regular basis.Our employees share a passion for innovation using state-of-the-art technologies, a love of solving complex challenges, and a desire to impact customers in a meaningful way. We are growing rapidly, and we need people who want to join an ambitious program that continues to innovate and create state of the art solutions. Please review the following page for information on Amazon University Talent's recruiting timeline and additional FAQs: https://techengamazon.splashthat.com/. Key job responsibilitiesAs a technical writer intern, you will/may:• Plan, create, test, maintain, and deliver documentation for technical audiences (e.g., concepts, scripts, sample code, technical procedures). • Manage and deliver content for difficult technical projects as well as oversee all aspects of the process and workflow from writing through editing, technical review, build and publishing, successfully managing project’s lifecycle.• Be a passionate advocate for your customer. • Proactively increase customer satisfaction with the product.A day in the lifeOur internship program provides hands-on learning and building experiences for students who are interested in a career in hardware engineering. In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout the summer. No matter the location of your internship, we give you the tools to own your internship and learn in a real-world setting.BASIC QUALIFICATIONS• Currently working towards a Bachelor’s or Master’s Degree in Technical Writing, Design, Human-Centered Interaction, Psychology, Computer Science, or other equivalent discipline, with an expected conferral date between October 2025 – December 2028.• Ability to write high-quality technical content for technical audiences (e.g., engineers, developers, scientists). • Experience writing content that is clear, well-organized, and grammatically correct. • Provide at least two writing samples or projects, demonstrating past experience and deliverables of writing samples (website, link, reports, portfolio, etc.) ...

At Amazon, we’re committed to promoting a safe working environment and being the most safety-centric company for every team member. As an intern, you will have the opportunity to gain a comprehensive understanding of Amazon Workplace Health and Safety (WHS) practices. Your internship experience will involve a combination of safety-related projects and WHS organizational learning initiatives. Throughout the program, you will learn how to effectively implement safety improvements, identify compliance issues, and recognize opportunities for safety enhancements at your assigned site. Working alongside various safety leaders and stakeholders, you will contribute to creating and maintaining a safe workplace within our Network Distribution Centers. Upon completing your internship, you will be required to present a safety research paper and share the findings of your project with the leadership team. This will allow you to demonstrate your understanding of safety principles and showcase your valuable contributions to promoting a culture of safety within Amazon.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position. At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Interns, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly learn how to collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions. You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.• First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.• Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly• Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers. It’s important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers. We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building. o Air Sites (Amazon Air Network) Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities. • Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address. PLEASE NOTE: For this role, it is essential to have the flexibility to relocate during the summer, as candidate placements will be prioritized based on business requirements. While we take into consideration the placement preferences of candidates, our recruiters will make their best efforts to accommodate location requests. For qualified candidates, we provide relocation and housing assistance to support the transition to the designated work location. Our aim is to ensure that candidates have the necessary support to successfully settle into their new work environment.Based on your performance during the internship, you will have the opportunity to receive an offer for full-time employment upon graduation. The decision regarding full-time employment will be communicated to all WHS interns within weeks after the conclusion of their internship. This ensures a timely and efficient process for determining your potential for continued employment with the company.Job Elements:Must be able to perform the following tasks, with or without reasonable accommodation:• Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.• Wear appropriate Personal Protective Equipment including safety shoes (will be provided)• Stand/walk for up to 40 hours per week• Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length• Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) • Regularly bend, lift, stretch and reach both below the waist and above the head• Lift and move items up to 49 poundsPlease note, while the pay range of the role is listed below, this position’s salary is non-negotiable based on geographical market.Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Applicants who apply for this job will allow Amazon to process your application in a centralized hiring system that considers you for other similar openings as well.Key job responsibilities• Work with various Workplace Health and Safety Teams and other WHS interns on a safety related project• Research, interpret and share data to support a safety related recommendation as part of your final project that will be presented to senior leadership. • Assist in designing, building, improving, and innovating order fulfillment safety programs, projects, initiatives, and other elements of the Workplaces Health & Safety organization across the three lanes (first mile, middle mile, and last mile) of Amazon’s fulfillment infrastructure • Learn about and work with other functional teams (Operations, RME (Reliability Maintenance & Engineering), Central Teams, Human Resources, Transportation Operations, and others) in the planning and execution of your assigned project. • Develop and expand your professional network by participating in WHS Intern activities and eventsA day in the life• The summer term is full-time (40 hours a week) and lasts 10 weeks during the summer of 2025 (Colleges and Universities where 12 weeks are required for graduation will work directly with a recruiter if extended an offer). Start dates are offered in May and June.• As a part of the Workplace Health and Safety Specialist (WHS) internship program, you will learn how to improve the safety and efficiency of our work style processes. • Onboarding will include OSHA10, First Aid/CPR/AED certification, technical writing and intro to project management training.BASIC QUALIFICATIONS• Currently enrolled in a Bachelor’s degree with an expected completion date between December 2025 and August 2026 ...

Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. Amazon is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun.The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but an ability to be a quick learner and gain proficiency is required for a successfully candidate. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.- Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.- Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.- Generating complex queries to dive deep on process issues- Innovating to improve customer experienceBASIC QUALIFICATIONS- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL- Experience making business recommendations and influencing stakeholders- Bachelor's degree or equivalent- 3+ years of business analyst, data analyst or similar role experience ...

Want to lead and build a team which enables never been done before customer experiences at scale? Our work runs across the Amazon.com sites, shopping app, and Fire TV.We are the engineering team behind Brand Innovation Lab, Amazon's award winning advertising team. Specifically, our vision is to enable every developer and creative to do their best work. Not limited by capacity, but only by their imagination.Key job responsibilities- Manage a software development team- Drive strategic planning and project execution- Drive a culture of continuous improvement- Collaborate with engineers and other managers to architect and deliver the best solution for both our shopping and advertising customers- Ensure your systems are stable and can scale to support a growing business- Recruit, hire, and develop top talentBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...