Amazon.com Services LLC

The Private Brands Discovery team designs innovative machine learning solutions to enhance customer awareness of Amazon’s own brands and help customers find products they love. This interdisciplinary team of scientists and engineers incubates and develops disruptive solutions using cutting-edge technology to tackle some of the most challenging scientific problems at Amazon. To achieve this, the team utilizes methods from Natural Language Processing, deep learning, large language models (LLMs), multi-armed bandits, reinforcement learning, Bayesian optimization, causal and statistical inference, and econometrics to drive discovery throughout the customer journey. Our solutions are crucial to the success of Amazon’s private brands and serve as a model for discovery solutions across the company.This role presents a high-visibility opportunity for someone eager to make a business impact, delve into large-scale problems, drive measurable actions, and collaborate closely with scientists and engineers. As a team lead, you will be responsible for developing and coaching talent, guiding the team in designing and developing cutting-edge models, and working with business, marketing, and software teams to address key challenges. These challenges include building and improving models for sourcing, relevance, and CTR/CVR estimation, deploying reinforcement learning methods in production etc.In this role, you will be a technical leader in applied science research with substantial scope, impact, and visibility. A successful team lead will be an analytical problem solver who enjoys exploring data, leading problem-solving efforts, guiding the development of new frameworks, and engaging in investigations and algorithm development. You should be capable of effectively interfacing between technical teams and business stakeholders, pushing the boundaries of what is scientifically possible, and maintaining a sharp focus on measurable customer and business impact. Additionally, you will mentor and guide scientists to enhance the team's talent and expand the impact of your work.BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics- Expert in developing large-scale ML systems in a production environment- Extensive experience applying theoretical models in an applied environment- Demonstrated proficiency in deep learning models, experience building production level causal inference models- Expert in more than one more major programming / scripting languages (Python, Scala, PySpark or similar)- Excellent written and verbal communication skills while addressing both technical and business people; ability to speak at a level appropriate for the audience.- Experience coaching and reviewing work of junior ML Scientists, making great hiring decisions. ...

Conversational AI ModEling and Learning (CAMEL) team is part of Amazon Artificial General Intelligence (AGI) organization where our mission is to create a best-in-class Conversational AI that is intuitive, intelligent, and responsive, by developing superior Large Language Models (LLM) solutions and services which increase the capabilities built into the model and which enable utilizing thousands of APIs and external knowledge sources to provide the best experience for each request across millions of customers and endpoints. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also have hands-on experiences in building Generative AI solutions with LLMs, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, moving fast to ship solutions and then iterating on user feedback and interactions.Key job responsibilitiesAs an Applied Scientist, you will leverage your technical expertise and experience to collaborate with other talented applied scientists and engineers to research and develop novel algorithms and modeling techniques to reduce friction and enable natural and contextual conversations. You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. You will work on core LLM technologies, including Supervised Fine-Tuning (SFT), In-Context Learning (ICL), Learning from Human Feedback (LHF), etc. Your work will directly impact our customers in the form of novel products and services .BASIC QUALIFICATIONS- PhD, or Master's degree and 2+ years of building machine learning models for business application experience- PhD, or a Master's degree and experience in CS, CE, ML or related field research- Experience programming in Java, C++, Python or related language- 3+ years’ experience with modeling languages and tools like PyTorch / TensorFlow, R, scikit-learn, numpy, scipy, etc- Solid ML background and familiar with standard NLU, NLG, and LLM techniques ...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Entering the business to business (B2B) market is one of Amazon’s most exciting growth opportunities and since launching in 2015, The B2B Payments team is focused on building tailored payment products that enable AB’s customers to enjoy a seamless purchasing experience. We are growing fast and require a talented finance professional to help us scale as we are launching a number of exciting new products and services. B2B Payments Finance offers a rich learning experience and an opportunity to develop professionally. We are a young business that will challenge you to weigh in on decisions that have long-term strategic importance, and to produce insightful analytics that help us accelerate growth. You will work closely with business partners and get exposure to senior leaders while you become a subject matter expert. We are looking for an individual who can influence business partners to drive results and who welcomes the challenge of building structure while supporting high growth in a fledgling organization with senior management visibility. This role has a matrix report based in Bangalore and is ideal for someone looking to gain people responsibility/ grow their management experience. The person in this role is responsible for long and short term financial planning, controllership, developing and reporting on weekly financial and operational performance metrics, and providing analytical support for the AB Payments team. This position will be a key risk/controllership gateway for the payments business and requires a candidate with strong communication and leadership skills. A portion of the time will be spent on ad hoc analysis to support the growing business’ needs. The B2B Payments Finance team works closely with a number of other finance and business teams, so any candidate should be able to work well with cross functional teams. The ideal candidate must have superior attention to detail and the ability to successfully manage multiple competing priorities simultaneously. Strong analytical skills are required.Ideal candidates will have the following strengths: - Comfortable working independently in a fast-paced environment - The ability to translate large amounts of data into useful information and actionable conclusions - Strong written and oral communication skills combined with the ability to meet tight deadlines and prioritize workloads - An understanding of finance issues in an operational environment of rapid growth - The ability to work cross-functionally with product, operations, marketing and BI teams - Solid business judgment and controllership focus - Strong financial modelling skills, including good knowledge of SQL and excellent knowledge of Microsoft ExcelBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

mmPROS Surface Research Science seeks an exceptional Applied Scientist with expertise in optimization and machine learning to optimize Amazon's middle mile transportation network, the backbone of its logistics operations. Amazon's middle mile transportation network utilizes a fleet of semi-trucks, trains, and airplanes to transport millions of packages and other freight between warehouses, vendor facilities, and customers, on time and at low cost. The Surface Research Science team delivers innovation, models, algorithms, and other scientific solutions to efficiently plan and operate the middle mile surface (truck and rail) transportation network. The team focuses on large-scale problems in vehicle route planning, capacity procurement, network design, forecasting, and equipment re-balancing. Your role will be to build innovative optimization and machine learning models to improve driver routing and procurement efficiency.Your models will impact business decisions worth billions of dollars and improve the delivery experience for millions of customers. You will operate as part of a team of innovative, experienced scientists working on optimization and machine learning. You will work in close collaboration with partners across product, engineering, business intelligence, and operations. Key job responsibilities- Design and develop optimization and machine learning models to inform our hardest planning decisions.- Implement models and algorithms in Amazon's production software.- Lead and partner with product, engineering, and operations teams to drive modeling and technical design for complex business problems.- Lead complex modeling and data analyses to aid management in making key business decisions and set new policies.- Write documentation for scientific and business audiences.About the teamThis role is part of mmPROS Surface Research Science. Our mission is to build the most efficient and optimal transportation network on the planet, using our science and technology as our biggest advantage. We leverage technologies in optimization, operations research, and machine learning to grow our businesses and solve Amazon's unique logistical challenges.Scientists in the team work in close collaboration with each other and with partners across product, software engineering, business intelligence, and operations. They regularly interact with software engineering teams and business leadership.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- 1+ years of programming in Java, C++, Python or related language experience- Experience building machine learning models or developing algorithms for business application- Experience with Gurobi, Xpress, CPLEX or similar mathematical programming solvers ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Join our PAM team as an Applied Scientist II to architect and build next-generation Supply Chain optimization models from the ground up! We're revolutionizing worldwide Supply Chain planning through innovative mathematical optimization approaches that determine optimal inventory placement and customer shipment strategies across North America, Europe, and Japan. This is a rare opportunity to build foundational models that will shape the future of Same Day Delivery network in the US.Why Join Us:• True builder's paradise: Design and implement novel optimization solutions from scratch, with complete ownership of the scientific approach• Solve complex mathematical puzzles at massive scale: Tackle challenging multi-objective optimization problems using operations research in smart way• Direct impact on global operations: Your models will directly influence critical decisions affecting millions of customer deliveries daily• Pioneer the future of Same Day Delivery: Build pioneering optimization models for our rapidly expanding ultra-fast delivery network• Cross-functional innovation: Work closely with Software Development Engineers to productionize optimization models on scalable AWS infrastructure, while sharing best practices with other science teams across Amazon operations.If you're passionate about solving complex optimization problems at global scale, and thrive in a Day 1 environment where you can build transformative solutions from the ground up, this role is for you!Key job responsibilities• Design, develop and implement novel optimization models that revolutionize Same Day Delivery network inventory planning• Lead the mathematical formulation of complex supply chain problems, selecting and adapting appropriate optimization techniques for large-scale deployment• Drive the productionalization of optimization models by collaborating with Software Engineering teams to architect scalable solutions on AWS infrastructure• Develop rigorous scientific approaches to measure model performance, establish key metrics, and quantify business impact• Partner with cross-functional teams to translate business requirements into mathematical frameworks and ensure solutions meet operational constraintsA day in the lifeWe are now seeking Applied Scientist to to help us scale PAM for worldwide operations. This is a Day 1 opportunity to be part of an entrepreneurial and pioneering team building from the ground up. You will be at the forefront of building models, developing data solutions, and creating new visualization metrics to enhance S&OP activities and drive process automation. You will play a vital role in maintaining and creating new data pipelines and create new models consumed by worldwide S&OP and operation teams. If you are someone who has shown success in analyzing, diving deep in complex data, streamlining and identifying process improvement opportunities and pioneering new ways to do things, we would like to talk to you.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamAt Amazon Supply Chain, we power the world's fastest-growing e-commerce business and embrace the mission of being Earth’s most customer-centric company. As our business continues to expand, the customer fulfillment operations become larger and more complex each year. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 3+ years of CS, CE, ML or related field experience- Experience programming or scripting language like Python, Java, C or C++- Experience in designing experiments and statistical analysis of results- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience implementing algorithms using toolkits and self-developed code- Experience in professional software development ...

Have you ever wondered how Amazon predicts when your order will arrive and how we ensure that it actually arrives on at the promised date/time? Have you wondered where all those Amazon semi-trucks on the road are headed? Are you passionate about increasing efficiency and reducing carbon footprint? Does the idea of having worldwide impact on Amazon's logistics network including our planes, trucks, and vans sound exciting to you? If so, then we want to talk with you! At Amazon's Supply Chain Optimization Technologies (SCOT), we are tasked with optimizing the fulfilment on customer orders so that we fulfil all orders worldwide in the most intelligent manner while ensuring Amazon customers get their orders on time.Fulfillment Planning & Execution (FPX) Science team within SCOT- Fulfilment Optimization owns and operates OR/ML and simulation systems that continually optimize the distribution of tens of millions of products across Amazon’s warehouses in the most cost-effective manner, utilizing large scale optimization techniques and distributed computing in trying to reduce overall transportation costs while improving the customer experience. We are focused on saving hundreds of millions of dollars using Optimization, machine learning, and scalable distributed software on the cloud that automates and optimizes inventory and shipments to customers under the uncertainty of demand, pricing and supply.We’re looking for a passionate, results-oriented, and inventive scientist who can create and improve models for our outbound transportation planning systems. In addition, you will be working on design, development and evaluation of highly innovative models for solving complex business problems in the area of outbound transportation planning and execution systems. You will work closely with our product managers and software engineers to disambiguate complex supply chain problems and create optimization solutions to solve those problems at scale. You will directly impact our direct customers, and even play with big data and incredible scale in the background.Watch http://bit.ly/amazon-scot to get the big picture. Key job responsibilities* Design, development and evaluation of highly innovative optimization models for solving complex business problems. * Research and apply the latest optimization techniques and best practices from both academia and industry. * Think about customers and how to improve the customer delivery experience. * Use and analytical techniques to create scalable solutions for business problems. * Work closely with software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. * Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation.A day in the lifeThis is a great role for someone who likes to learn new things. You will have the opportunity to learn all about how Amazon plans for and executes within it's logistics network including Fulfillment Centers, Sort Centers, Delivery Stations, and more. In this role, you will be a design and develop Optimization models with significant scope, impact, and high visibility. Your solutions will impact business segments worth many-billions-of-dollars and geographies spanning multiple countries and markets. From day one, you will be working with bar raising scientists, engineers, and designers. You will also collaborate with the broader science community in Amazon to broaden the horizon of your work. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs. We look for individuals who know how to deliver results and show a desire to develop themselves, their colleagues, and their career.About the teamFulfillment Planning & Execution Science team contains a group of scientists with different technical backgrounds including Machine Learning and Operations Research, who will collaborate closely with you on your projects. Our team directly supports critical functional areas across Fulfillment Optimization and the research needs of the corresponding product and engineering teams. We tackle some of the most mathematically complex challenges in facility and transportation planning and execution to improve Amazon's operational efficiency worldwide and at a scale that is unique to Amazon. We often seek the opportunity of applying hybrid techniques in the space of Operations Research and Machine Learning to tackle some of our biggest technical challenges. We disambiguate complex supply chain problems and create ML and optimization solutions to solve those problems at scale.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Do you have a strong science background and want to help build new technologies? Do you have a physics background and want to help build and test superconducting circuits? Join the quantum revolution at Amazon and be part of a team that's pushing the boundaries of what's possible in quantum computing and quantum technologies. As a Research Science Intern focused on Quantum Technologies, you'll have the opportunity to work alongside leading experts in the field, contributing to cutting-edge research and driving innovation in areas such as quantum algorithms, quantum simulation, superconducting qubits, quantum key distribution, and quantum optics.We are looking for builders, innovators, and entrepreneurs who want to bring their ideas to reality and improve the lives of Amazon's customers. Research interns at Amazon work passionately to apply cutting-edge advances in technology to solve real-world problems. As an intern, you will be challenged to apply theory into practice through experimentation and invention, develop new algorithms using modeling software and programming techniques for complex problems, and implement prototypes.Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated.Amazon has positions available for Quantum Research Science Internships in, but not limited to, Bellevue, WA; Boston, MA; Cambridge, MA; New York, NY; Santa Clara, CA; Seattle, WA; Sunnyvale, CA. Key job responsibilitiesWe are particularly interested in candidates with the following skills: Experience with working on commercial quantum computation at hardware, software, or consulting companies. Experience with AWS technologies like EC2, S3, and Cloudwatch. Familiarity with using data visualization tools. Demonstrable track record of dealing well with ambiguity, prioritizing needs, and delivering results in a dynamic environment. Quantum Algorithms, Quantum Simulators, Superconducting Qubits, OpticsIn this role, you gain hands-on experience in applying cutting-edge analytical techniques to tackle complex business challenges at scale. If you are passionate about using data-driven insights to drive operational excellence, we encourage you to apply.The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment.A day in the life- Conduct research and develop new quantum algorithms to solve complex computational problems- Design and implement quantum simulation models to study the behavior of quantum systems- Investigate the properties and performance of superconducting qubits, a promising platform for building large-scale quantum computers- Explore the application of quantum optics principles to develop novel quantum sensing and communication technologiesBASIC QUALIFICATIONS- Are enrolled in a PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based- Experience with any programming language such as Python, Java, C++- Experience with one or more of the following: Quantum Algorithms, Quantum Simulators, Superconducting Qubits, Quantum Key Distribution , Optics ...

Amazon has a history and tradition of leading the world in web-related technologies and services. One of those products is Amazon Web Services (AWS). Since early 2006, AWS has provided companies of all sizes with an infrastructure platform in the cloud. AWS needs individuals that bring the accounting experience AND the entrepreneurial aptitude to accelerate decision making and management of the business and accounting. Also needed is the intellectual capacity to produce innovative ideas/analysis and the willingness to do the heavy lifting to implement those decisions.On the AWS Infrastructure Accounting – Supply Chain, you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class support is critical to customer success. To support this quickly growing business, you must be highly analytical and possess a strong passion for analytics and accountability, setting high standards, and razor-sharp accuracy. We take working hard, having fun, and making history seriously – you should too!When working on AWS Infrastructure Accounting – Supply Chain, your ability to make a difference and take ownership of your career begins on day one. You can expect a collaborative, team-driven environment that encourages employees to learn, be curious, and have a bias for action. You will contribute to optimize AWS’s supply chain, capturing operational benefits in terms of continuity of supply and cost efficiency. One of main responsibilities for the role will be an accounting owner of ERP implementation and integration for supply chain process. Key job responsibilities• Accounting owner of ERP implementation and integration for supply chain process.• Own accounting requirements for ERP implementation and integration.• End-to-end process ownership to support finance, business, tax, trade and compliance, transfer pricing and IT partners throughout the ERP implementation and integration project.• Understand internal control design concepts sufficient to assess the effectiveness of controls and to design new processes and controls.• Execute judgments to keep projects moving and ensure the right decisions are reached to close the books each month.• Escalating risks and issues as necessary to leadership.• Strong sense of ownership.• Enhance partnerships between Accounting and various business and IT groups.• Research, conclude and memorialize technical accounting position papers.• Supporting various aspects of our accounting and reporting process.BASIC QUALIFICATIONS- 5+ years of multiple finance and accounting roles experience- Bachelor's degree in accounting or related field- Experience in ERP implementation and integration, SAP preferred ...

As a Senior UX Designer on the Bedrock GenAI team, you'll drive design leadership, leveraging your craft, user research, and design expertise to build intuitive, game-changing generative AI experiences that are truly meaningful for our customers. Your strategic approach will bridge cutting-edge technology and human-centered design, creating solutions that solve real problems and dramatically improve how our users work, create, and solve challenges.Key job responsibilities• Lead end-to-end UX design for generative AI features and products, from conceptualization through implementation• Conduct comprehensive user research to deeply understand user needs, pain points, and opportunities in AI-driven interactions. • Perform user testing and usability studies to validate and iterate on design approaches• Develop innovative design solutions that translate complex AI capabilities into intuitive, seamless user experiences• Create detailed interaction models, wireframes, prototypes, and design specifications that guide cross-functional product development• Collaborate closely with product management, engineering, science, and research teams to align design vision with technical feasibility• Contribute to the design system and design language that ensure consistency across AI product experiences• Perform user testing and usability studies to validate and iterate on design approaches• Mentor junior designers and contribute to evolving our design practice and methodologies• Advocate for user-centered design principles in AI product strategy and development• Develop design artifacts that clearly communicate design rationale and potential impactAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- Have an available online portfolio- 8+ years of design experience- Experience in delivering design solutions for projects of large scope and complexity ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics, a wholly owned subsidiary of Amazon.com, empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.BASIC QUALIFICATIONS- Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis- Are 18 years of age or older- Experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design- Are enrolled in a Bachelor's degree or above ...

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.The Amazon Business (AB) 3rd Party Supplier Sales Team is driving the next wave of growth for our Business Sellers (Enterprise & SMB). We relentlessly innovate with our Sellers across a broad spectrum of functions including: expanding selection, offering everyday low prices, improving our world-class delivery program, and providing exceptional convenience. We are disrupting the status quo by delivering new, efficient buying and selling solutions to individual proprietors, small-medium businesses, global organizations, and everything in between.Key job responsibilitiesAmazon Business is seeking a dynamic and motivated Sales Professional for our third-party supplier sales team. The Account Representative will be responsible for launching new accounts with brand owners, distributors, resellers, and independently owned businesses to list and sell products to business customers in the Amazon Business store. The ideal candidate will have experience in owning the complete sales cycle from pipeline development through closing the sale and post-close engagement.Our Sellers are our Customers, and we want you to bring a passion for their success to this role, with a focus on helping them launch effectively, steadily increase their business, and improve their experience selling with Amazon BusinessDevelop and execute a launch playbook for the scaled recruitment and growth of prioritized B2B selectionDevelop and manage launch plans in tandem with customer teams, category teams, OEMs/Brands, Distributors, Operations, Integration, Account Management, and Marketing teamsIdentify and build relationships with key influencers and decision makers within prospect targetsDrive seller performance improvements using targeted levers across selection, listing quality, pricing, and fulfillment. This in-office role can be based in one of the following locations: Seattle WA, Austin TX, Phoenix AZ.BASIC QUALIFICATIONS- 1+ years of professional or military experience- Knowledge of Microsoft Office products and applications- Experience prospecting, qualifying, and cold-calling companies ...

External job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs)BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

AWS AI is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML).As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding.We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI.A day in the lifeThe team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world.If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.We are open to hiring candidates to work out of one of the following locations:Santa Clara, CA, USAAbout the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and innovative applied scientist with a strong background in deep learning, to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems.Key job responsibilitiesAs an Applied Scientist with the AGI team, you will work with world-class scientists and engineers to develop novel data, modeling and engineering solutions to support the responsible AI initiatives at AGI. Your work will directly impact our customers in the form of products and services that make use of AI technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in AGI in order to provide the best-possible experience for our customers.About the teamOur team has a mission to push the envelope of AGI, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- PhD, or Master's degree and 2+ years of CS, CE, ML or related field experience- 1+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience with deep learning techniques- Experience with LLM model training and fine-tuning ...

The Science Tooling And Research (STAR) Team at Amazon Robotics is seeking a passionate Applied Scientist, with a strong track record of industrial research, innovation leadership, and technology transfer, with a focus on ML Applications.At Amazon Robotics, we apply cutting edge advancements in robotics, software development, Big Data, ML and AI to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We operate hundreds of buildings that employ hundreds of thousands of robots teaming up to perform sophisticated, large-scale missions. There are a lot of exciting opportunities ahead of us that can be unlocked by scientific research. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.As you could imagine, data is at the heart of our innovation. This role will be participating in creating the ML and AI roadmap, leading science initiatives, and shipping ML products.Key job responsibilitiesYou will be responsible for:- Independently innovating, creating, and iterating modeling solutions for given business problems. Especially, using techniques such as Spatial–temporal ML methods, Optimization, Causal Inference, etc.- Collaborating with other Science, Tech, Ops, and Business leaders to ship and iterate model products.- Promoting best practices and mentoring junior team members on problem solving and communication.- Leading state-of-the-art research work and pursuing internal/external scientific publications.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 2+ years of building machine learning models or developing algorithms for business application experience- Experience programming in Java, C++, Python or related language- Experience applying theoretical models in an applied environment ...

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Key job responsibilitiesThe UX team seeks a UX Co-op who is passionate about applying user-centered methods to real world product development. Qualified candidates are passionate about implementing design thinking and user-centered methods as an integrated part of an interdisciplinary product team. A successful candidate is curious and driven, with a proclivity to show designs, diagrams, and visual representations of both problems and solutions as they work toward understanding both the problem and the solution.As a UX Co-op, you may:- Collaborating with software and hardware development teams to develop user-centered design plans that meet business, user, and technical constraints and needs- Prioritize key features to meet user needs- Generating mockups of various levels of fidelity, from workflows to pixel-perfection- Test and validate designs throughout the design process - Contribute to the maintenance of a design systemAbout the teamThe UX team is involved with all user-facing products and systems developed at AR. These range from dashboards and monitoring displays that keep operations managers informed, to command panels that enable interaction with and diagnostics of manipulation arms for maintenance engineers, to workstations that empower associates to perform their duties in a safe, ergonomic, intuitive, and rewarding manner, to the handheld devices that alert associates to the tasks that most need their attention. We develop design artifacts to represent these user needs, design systems to empower scalable and usable interface development, and validation strategies to ensure AR products measurably improve user performance and experience.BASIC QUALIFICATIONS- Currently enrolled in Bachelor’s, Master’s, or higher in Human-Computer Interaction, Computer Science, Design, or other equivalent discipline- Must be eligible and available for a full-time (40h /week) 5-6 month internship, in-person in 2025- Design experience- Experience with Qualtrics or similar survey design tools ...