Amazon.com LLC

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Data Center Construction Manager, you will be a part of a creative, diverse team tasked with solving fascinating problems constructing Amazon Data Centers. Our data centers are industry-leading examples of energy efficient, cost-effective designs. You will work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers.You will build some of the most interesting electrical and mechanical systems in the world. You will be on the construction site daily interacting with the construction trades, as Amazon’s owner’s representative and be directly responsible for driving cost, schedule, and quality while managing construction vendors and contractors building data centers.At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from the design review to construction bidding to construction execution and final hand-off to our customers. We are a diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centers for our Customers.Key job responsibilitiesThe Data Center Construction Manager will be responsible for construction project management and oversight of construction related activities as they relate to new builds or general capital projects which includes the ownership of the project scope, quality, schedule, and budget.A day in the lifeSome of the typical daily tasks of the Construction Manager:- Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases.- Conduct negotiations with general contractors and evaluate bids/proposals with detail and accuracy.- Create construction project scope and request for proposals.- Financial analysis of construction.- Construction project management for specific initiatives aimed at increasing the resiliency of our data centers.- Constructability reviews of electrical and mechanical designs associated with the construction of new data centers or optimization of existing data centers.- Construction document management including submittal review, RFI’s, change orders, and invoicing.- Construction project quality control.- Record and report key construction metrics to team members and management.- Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment failures.- Be a leader within the group as well as within internal and external teams that support the data center.- Able to read and interpret construction specifications and drawings for all disciplines.- Define data center system-level architecture, specify/document performance and equipment requirements, create/communicate conceptual designs, and create/maintain project documentation.- Experience with large scale technical operations or large-scale compute farms.- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA.- Experience in controls and commissioning of large scale projects.- Experience with power management and power monitoring systems.- Certifications such as Professional Engineer (PE), LEED, and/or Certified Construction Manager (CCM)About the team**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science OR 8+ years of related construction management experience in lieu of a degree.- 8 years of experience in construction management of large, complex projects involving large-scale mechanical, electrical and plumbing (MEP) plants.- 6 years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution.- 6 years of experience constructing electrical engineering systems including large scale power distribution/generation gear and constructing mechanical engineering systems including cooling systems. ...

As a Senior Enterprise Service Manager (ESM) for AWS focusing on the U.S. National Security (NatSec) market segments, you will have the exciting opportunity to assist the NatSec Sales Team in building, shaping, and executing on their Professional Services (ProServe) capture and proposal strategy. Your responsibilities will include aligning ProServe offerings to critical business and IT outcomes, overseeing and assessing capture and proposal activities specific to AWS ProServe, working with partner managers to drive a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology. The Senior ESM will develop and maintain a long-term pipeline of cloud-related opportunities and packaged offers across national security accounts and agencies. You will dive deep into customer priorities, needs, and challenges and identify opportunities for AWS ProServe to support their missions and objectives. You will develop and implement go-to-market plans for those opportunities and drive them through the sales cycle. You will identify technologies, services, solutions, and partners that help our customers achieve their missions. You will support the account, capture, and proposal teams as they develop and implement capture strategies, partner strategies, proposal approaches, and technical solutions. You will work closely with and support the AWS NatSec sales teams as they build their long-term pipeline. You will drive pipeline opportunities through the funnel and coordinate with AWS ProServe and Service teams to position them for success.You will create capture and proposal content, coordinate and deliver narratives, case studies, use cases, pilots, proofs of concept, and demonstrations that help customers see the value of AWS technologies as delivered by ProServe. In addition, you will provide government customers with total cost of ownership (TCO), return on investment (ROI), business case analysis, and pricing volumes. You will work with AWS technical teams including service teams, solution architects, and specialized sales to provide detailed technical information and differentiators that can be delivered by ProServe. You will create review schedules and internal documents to present opportunities and investment proposals to leadership teams and other stakeholders.The ideal candidate will possess deep knowledge of the NatSec market space, customers and their missions, priorities, and procurement systems. They will have a combination of experience in strategic planning, business development, sales, and program management. They will have a proven and successful track record of building and managing a large pipeline of opportunities within the NatSec market. They will have a deep industry background that enables them to engage and communicate effectively on a wide range of technical and business discussions with customers, partners, and internal AWS teams. They will have technical understanding and knowledge to support ProServe, Capture, and Sales teams as they work through developing competitive technical solutions. They will have hands-on experience in developing, proposing, and winning large deals and programs. They will have to demonstrate their experience in building successful go to market plans, technical solutioning, partner and teaming strategies, selling through various business models and contract vehicles, and the ability to convey differentiators and value propositions. Understanding of the government contracting environment, policies, regulations, and procedures is important in this role.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. About the teamAbout the TeamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of technical specialist, design and architecture experience, external or internal customer facing, complex and large scale project management experience, as well as consulting, design and implementation of serverless distributed solutions experience- 5+ years of software development with object oriented language experience and database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

The Ring, Blink, Key, Sidewalk (RBKS) and Project Kuiper PXT organization is seeking an Executive Assistant to support a Director(s) within Human Resources. RBKS is at the forefront of consumer electronics home security. We're creating products that make homes more secure and life more convenient! Our teams are on a mission to create affordable, innovative, and easy-to-use smart home security devices.Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars in various time zones, planning and organizing events of all sizes, creating agendas and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. This individual will help maintain mechanisms and assist with team engagement.Export Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities* Proactively coordinate and engage with leadership in planning and organizing events, activities and calendars* Management of complex calendars, scheduling requirements, and prioritization of executive's tasks and appointments according to their importance, urgency, and relevance* Act as a liaison for direct reports and business stakeholders* International and domestic travel coordination* Participate in planning of events and drive key team activities (staff meetings, all-hands meetings, supply ordering)* Work alongside other executive assistants within the org to drive best practices and cross collaboration of efficiencies* Tracking and helping drive completion of key deliverables across programmatic mechanisms About the teamBASIC QUALIFICATIONS- 3+ years of senior level leadership support experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Amazon is looking for a Senior Technical Program Manager to develop and deliver world-class solutions for our Global Automation Engineering Team. The Automation Engineering team ensures the material handling equipment is running as efficiently and reliably as possible for our operations teams and collaborates across multiple internal teams to deliver large-scale technical solutions for the Global Fulfillment Network. We build and scale solutions powering one of the world’s largest Reliability and Maintenance Engineering enterprises and the solutions of tomorrow will have a lasting impact on Amazon’s Global Operations. Our ideal candidate is passionate about technology and automating processes where it makes sense. They possess strong written and verbal communication skills, strong task and time management skills and have a successful track record of delivering on cross-functional projects with multi-functional teams. The desire and ability to work in a fast-paced, collaborative environment is essential. This is a fantastic opportunity to work with some of the best engineers in the industry and help found and shape the direction of automation and machine learning systems within one of the world’s largest fulfillment networks.- You are interested in being part of a team that works in a highly agile environment.- Solving problems at scale excites you.- You are constantly looking to learn new technologies and are not afraid to work outside your comfort zone to get things done.- You do not implement specs from analysts and architects, you talk to customers and design solutions for their concerns. You automate and innovate.- You do not push just one technology agenda – you choose the best tool for the issue at hand.- You think outside the box, but you are deep in the details. For you, a problem is never as small as it seems but never as complicated either.- You enjoy working in a flexible, fast-paced, collaborative team environment.- You understand the needs of Operations and Reliability Maintenance Engineering organizations, and you aim to reduce operational burden.- You relish working with other Engineering teams to ensure fast, smooth roll-out of new designs and products.Key job responsibilities- End-to-end accountability of assigned Technical Programs- Initiation, Planning, Execution, and Closure of Technical Programs and Projects- Pro-active Management of Risks, Assumptions, Issues, and Dependencies- Customer-facing engagement to capture business needs, problem statement, and roadmap, supporting development initiatives for desired business outcomes- Status reporting internally and externally to project stakeholders and being a single point of contact for assigned projects - Advocate and be an active contributor to methodologies, processes, and procedures in use within the teamA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamOur team ensures machine-generated data results in an automated, appropriate and effective corrective, proactive and/or predictive maintenance action by maturing and integrating core RME software tools into a unified Maintenance Automation Platform (MAP).Our team builds technology and services to meet the needs of our organization. This includes providing our customers with a platform to access site tools and other critical applications to local RME teams in sites across our the global regions (NA, EU, AU, MENA, INDIA, JP)We collaborate at a global level with software, sustainability and maintenance teams, and deliver at global scale.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 8+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 8+ years of technical program management working directly with software engineering teams experience- Experience developing and executing/delivering product and technical roadmaps- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules ...

The Finance Technology team is looking for an IT Application Functional Analyst with extensive expertise in Treasury and related financial data to play a key role in designing and implementing new workflows and extending the functional capabilities of treasury applications used within Amazon. This role will recognize, highlight and drive adoption of best practice techniques and to communicate with business users the full scope of capabilities including functional analysis, data flow, and data analysis. Core activities will include gathering and defining requirements, configuration of standard applications and modules within systems, gap analysis, functional design of application workflows, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant influence over a portion of projects in the team’s systems portfolio.Key job responsibilities* Interact with business customers to understand and document their business processes and requirements. * Perform gap analysis to determine system configuration changes, or document necessary system enhancements or requirements. * Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents.* Work with the business and the rest of the functional team to design and implement system modifications or configurations.* Work with business customers, third-party providers, internal teams to troubleshoot, and resolve problems quickly and diligently. Update relevant runbooks as necessary.* Continuously seek to enhance processes, workflows with latest technologies, capabilities and consistently seeking refinement of better KPIs and operational metrics.* Capable to solve problems at their root, stepping back to understand the broader context, and engaging technical resources for assistance when appropriate.A day in the lifeIT APP functional analyst will review operational metrics, communicate with customers on open tickets. They will work on implementing new workflows. Including delivering design documents, workflow documents and status updates to stakeholders. IT app analyst will be expected to drive enhancements and new functionality daily.About the teamThe FT-TMS is a fast moving, highly critical organization within the broader Finance Technology organization. We strive to deliver for our customers on a daily basis and continuously raise the bar on operational excellence, efficiency and innovation.BASIC QUALIFICATIONSBasic Qualifications* Functional knowledge of system design of general SaaS platforms.* A minimum of four years experience working with SaaS platforms such as Kyriba, Redbridge or related systems.* Experience working with Treasury, Payroll, Accounts Payables, Accounting, Purchasing, Account Receivables, Cash Management and Fixed Assets and their related systems. * Strong system knowledge in bank statement reporting, cash management and forecasting, payments, netting, In House Banking (IHB), bank account management, user administration of financial transactions and financial accounting.* Ability to troubleshoot unique and disparate challenges or issues within the mix of systems supported. Root cause analysis and complex problem-solving skills are important.* Experience prioritizing competing demands, scoping large efforts and negotiating timelines.* Experience in engaging Third Party Support to research and resolve issues.* Experience analyzing data and translating business requirements into technical specifications. ...

Are you driven by innovation and complex problem-solving? At Infrastructure Reliability Engineering, we build scalable solutions that ensure the reliability of Amazon's critical systems. Our team develops and operates tools that detect and prevent outages to maintain high availability across global infrastructure. Join us to architect solutions that directly impact millions of customers, with the resources and support to make meaningful contributions.The team is responsible for building intelligent and real-time insights into service-to-service communications, network traffic, and event correlation across hundreds of Amazon’s critical fulfillment and robotics services. Our solutions support visibility into anomalous service behavior to prevent and quickly recover from incidents, ensuring high availability to keep the Customer Promise.We are seeking talented Software Development Engineers to invent the next generation of distributed tracing, network analysis, and event correlation solutions at Amazon scale. As part of this dynamic and forward-thinking team, you'll have the opportunity to work on greenfield programs while collaborating with engineers across Amazon. We foster a culture that encourages personal and professional growth, empowering our team members to continually expand their skills and knowledge.To be successful in this role, you should be excited about learning every day and delighting customers by solving problems that impact order fulfillment. You are passionate about creating maintainable, high quality software with robust automated testing that is built and deployed through continuous delivery (CD). You understand the challenges of operating large-scale systems in production, and you use that expertise in your designs and implementations. You are intrinsically driven to ship on time with high quality because you know your work means Amazon delivers customer orders on time, every time.Key job responsibilities* Design, develop and deploy reliable solutions that operate at Amazon scale* Work with a variety of core languages and technologies including Java, Python, Linux, and AWS services* Tackle challenging and novel situations every day, working alongside talented Amazon engineers to redefine the industry* Embrace automation and high standards to create maintainable, high quality software with robust automated testing* Operate at scale, understanding the challenges of large-scale systems in production and applying that expertise in your designs* Work alongside cross functional members including Product Mangers, Technical Program Managers, Principle Engineers, and Senior Leadership* Actively participate in scrum ceremonies* Be highly analytical, solving problems in data-driven ways to support rational decision-making* Thrive on ambiguity, exploring new problem spaces to develop innovative solutions* Continuously learn and delight customers by solving problems that have global impactA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamIf you are passionate about developing robust, highly available, scalable automated systems at tremendous scale, this is an excellent opportunity for you. Apply today to join our talented team!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The Site WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis.The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to:- Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.- Possess a thorough understanding of local/regional/domestic regulations and company policy- Leads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates- Establishes high quality relationships with both site and regional leadership- Measure site’s performance against published requirements in EHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan- Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest.- Perform frequent site WHS audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FC’s- Audit recordkeeping practices and WHS Information System entries to ensure compliance to global WHS standards and local regulations- Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent- Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training.- Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations- 5+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!Prime Video Personalization and Discovery organization operates at a global scale and is a critical part of Prime Video’s flywheel. We are responsible for matching customers with the right content at the right time, at all touch points throughout customers' content discovery journey: from home page, title page, and search page, to showing recommendations at the end of an episode or a movie. We drive both immediate and long-term business objectives while delighting our customers.Key job responsibilities- Develop AI solutions for Prime Video Personalization;- Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end;- Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses;- Effectively communicate technical and non-technical ideas with teammates and stakeholders;- Stay up-to-date with advancements and the latest modeling techniques in the fieldBASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 5+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language ...

Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.Amazon Shipping is looking to hire a data-driven, customer-obsessed, and visionary Principal Program Manager to lead the new Change Management function within Amazon Shipping. This role will be pivotal in managing all product and program changes within our dynamic and rapidly growing shipping vertical. The successful candidate will be a strategic thinker with exceptional leadership and communication skills, adept at driving transformation and ensuring seamless integration of changes across the organization.Key job responsibilities- Relentlessly advocate for Shippers and strive to simplify and improve their experience - Be a SME for the SWA WW onboarding processes and a key point of escalation for post onboarding experience- Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions.- Work closely with operations teams on process improvement for shipper experience.- Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline.- Partner with Product/Tech teams to define requirements for long-term tech improvements.- Drive program objectives – operationalize launch plans by ensuring stakeholders are aligned to program details and business requirements, manage implementation activities across large group of stakeholders, and develop and execute launch plans of new products and processes.- Scale services, tools, and processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience.- Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides.A day in the lifeWorking independently and autonomously analyzing data for all geos and driving process improvement plans to improve shipper experience. Collaborating with business, operations, product & tech to drive change.About the teamAmazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynoteWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you if :- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.- You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.- You’d like to be directly responsible for solving real customer problems.- You are a passionate learner and are motivated to take on new challenges.- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.About the teamABOUT AWS:Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

At Amazon, we're working to be the most customer-centric company on earth and to grow in a safe environment for both our customers and our associates. To get there, we need exceptionally talented, bright, dynamic and passionate people. The Dangerous Goods (DG) team is looking for a motivated Project Manager with strong regulatory experience, operational knowledge, logistics experience, and a hands-on passion to dive-deep into processes to support Amazon’s growth in a safe environment for customers, partners, and associates.Working across procurement teams, transportation services, delivery experience, returns and re-commerce, technology, environmental, storage, legal, public policy, and other relevant internal teams at a global scale, this Project Manager will ensure the safety of our associates and transportation partners by delivering innovative solutions for the safe and compliant transportation of DG, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model.This Project Manager will be required to plan and execute DG policies, controls, and processes to ensure safe and compliant transportation of DG across a global supply chain. Working collaboratively with internal and external stakeholders, consultants and regulators, this role will be responsible for driving safety and compliance across customer deliveries and reverse logistics, enabling new selection, and expanding business and transportation models. This Project Manager will need to develop accurate and relevant metric-driven analysis to foster continuous improvement and step-function innovation that will enhance our internal and external customer experience.Candidate must be seated in one of the listed corporate locations in the requisition.Must have the ability to travel at least 25% of the time Key job responsibilities• Drive continuous improvement projects across global teams, ensuring Amazon is the leader transportation safety for non-inventory goods• Manage a portfolio of projects aimed and building a best-in-class Dangerous Goods transportation system• Drive process development and deployment for compliant transshipment of non-inventory sites throughout the Amazon network both domestically and internationally• Convert large and complex projects into manageable pieces to deliver iterative improvements while focusing on longer-term, large-scale deliverables• Build collaborative relationships with leaders across regions, departments and business units• Refine existing program processes in order to more efficiently track and prioritize issues to enable the team to scale their work• Provide input to technology teams to improve PO pre-screening, classification, and transportation restrictions as appropriate• Anticipate project bottlenecks, manage escalations, make tradeoffs, and balance business needs versus operational or technical constraints• Audit Amazon nodes , and contracted 3rd party service providers receiving, storing, and shipping non-inventory items by developing mechanisms to insure complianceA day in the lifeThe successful candidate will possess the ability to work across senior levels of leadership in multiple organizations to align on processes and proposed controls on a global scale while delivering high-quality work on time. This Project Manager will demonstrate excellent judgment and instincts in decision-making, and proactively and continually improve their level of knowledge about Amazon’s businesses, fulfillment models, 3rd party logistics providers, and relevant technologies.About the teamThe Dangerous Goods team ensures the safety of our Customers, associates and carrier partners by delivering innovative solutions to ensure dangerous goods compliance, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.The Data, Insights, Science and Optimization, Consumer Product and Tech (DISCO CPT) team is looking for a Data Scientist to join a team of Data Scientists, Business Intelligence Engineers and Data Engineers who analyze big data, provide analytics and insights as well as build models and algorithms that power the Music product experiences. DISCO CPT team focuses on accelerating Amazon Music customer growth by empowering Product teams to make sound, customer-centric decisions through data and insights. We build data pipelines, self-service analytics, insights and predictive models enabling acquisition, engagement and retention at scale with personalized customer touchpoints. In this role, you will set the science vision and direction for the team and collaborate with internal stakeholders across product, science and finance teams to scale and advance our science offerings. The ideal candidate must be willing to effectively lead large scale science solutions, prioritize across multiple stakeholders and projects and be ready to jump into a fast-paced, dynamic and fun environment.Key job responsibilitiesKey job responsibilities• Lead research and development of models and science products powering personalized recommendations• Partner with Product leaders at Amazon Music to develop science-driven business strategy• Partner with science, marketing and product teams across Amazon entertainment and subscription businesses• Educate and evangelize across internal teams on analytics, insights and measurement by writing whitepapers and knowledge documentation and delivering learning sessions.• Lead DISCO CPT science practice and provide coaching to a distributed team of scientists* Develop models to determine drivers of key performance metrics like MAU and HPC and automate the process of deep diving into variances in these metrics**Experimentation and A/B Testing:*** Collaborate with product and engineering teams to design rigorous experiments to evaluate the impact of new features or algorithms (e.g., the Playlist Song Recommendation experiments).* Analyze the results of these experiments, identify learning, and provide recommendations to optimize the solutions* Partner with Sr. Data Scientists to analyze and propose key experimentation success and guardrail metrics for business * Evangelize the use of experimentation and advanced analytics science across the organizationBASIC QUALIFICATIONS- Bachelor's degree- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- 2+ years of data scientist experience- Experience applying theoretical models in an applied environment ...

We are seeking a Finance Manager to join the Shopping Finance Team supporting and partnering with the Amazon Search team. We at Shopping finance are at the intersection of Amazon Retail and Shopping Technology. We are insightful, influential, inquisitive, and analytical. We collaborate across organizations, celebrate and leverage diverse perspectives, and support our peers to excel both at work and away from work. As a Finance Manager, you will work closely with finance and business leaders to develop financial models, provide analytical insights to assist in evaluating new business concepts, turn insights into operational measurements, and identify paths to improve the planning and reporting process.Key job responsibilities- Collect, analyze and manage quantitative data to create meaningful analyses and build financial models that drive business decisions.- Create, improve, and maintain reports for key financial and operational metrics.- Partner with business and finance counterparts to establish and streamline reporting of advertising metrics relevant to Search.- Analyze monthly financial and business metrics, report on key trends vs. plan, peel back the layers to understand underlying drivers of financial performance.- Perform month-end close related activities.- Execute monthly, quarterly, and ad-hoc operating expense reports for the Search org.- Partner with business teams to enable success in the annual Goals process.- Drive continuous improvement and standardization of processes, including implementation of best practices, and collaborate with other teams.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...