Software Development Engineer II, AWS WorkSpaces Thin Client

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.We recently launched Amazon WorkSpaces Thin Client to reduce end-user computing costs and simplify the device logistics by shipping directly from Amazon fulfillment centers to end users or company locations. Our vision is to allow customers to access all their desktops and applications from this Thin Client. We are looking for a senior software engineer to help us evolve this new product to realize the vision.More information about WorkSpaces Thin Client can be found here: https://aws.amazon.com/workspaces/thin-client/Key job responsibilities- Translate functional and technical requirements into detailed architecture, design and extensible code- Be an advocate of industry best-practices to produce reliable, fault-torrent and dependable code- Code and test complex system modules; develop and leverage frameworks to be effective and efficient- Participate in architecture, design and code reviews to maintain our high development standards- Mentor other engineers, defining our challenging technical culture, and helping to build a fast-growing teamA day in the lifeA day in the life of a Software Development Engineer II on the AWS WorkSpaces Thin Client team is hands-on and focuses on leading a new multi-tiered project that has just launched. You will drive discussions with partners and product to bring perspective and guide the team on design decisions, code reviews, implementation, and project planning for current and future work influencing the product architecture with each decision.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. Technical Program Manager, Supply Chain by Amazon

Supply Chain by Amazon is a vision to provide sellers an a-la-carte or end-to-end, fully automated set of supply chain services that provides a complete solution to quickly and reliably move products directly from manufacturers to customers around the world. It leverages Amazon’s advanced technology and supply chain capabilities to optimize end-to-end logistics, fulfillment, and transportation on behalf of sellers, simplifying the supply chain journey, while improving in-stock rates, reliability, speed, and cost. SCA will pick up inventory from manufacturing facilities around the world, ship it across borders, handle customs clearance and ground transportation, store inventory in bulk, manage replenishment across Amazon and other sales channels, and deliver directly to customers. We are in the early days of creating the SCA vision of the future and are looking for bold vision, highly strategic leaders to shape the future of this business.SCA is looking for a bright and motivated Technical Program Manager who has experience in managing multiple programs in a global environment across multiple technology platforms. The candidate will be responsible for managing cross-organization programs/projects. The ideal candidate will demonstrate a mix of ground tactical leadership alongside big picture technical and product vision. They will lead project team often comprised of engineers, product managers, and applied scientists. They develop schedules to ensure timely completion of projects/programs, provide regular and succinct status updates to leadership. Cross-functional technical expertise is required for this position as the candidate will be required to work with tenants and upstream and downstream dependencies of Fees teams. The candidate must independently lead projects and deliver expert level solutions based on thorough analysis of business requirements, and work collaboratively across the organization to identify opportunities for process improvements. The candidate should be capable of assessing the right balance of risk to allocate the right resources, remove bottlenecks, provide escalation management, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.Key job responsibilities-Lead planning, and execution of complex large scale technical program involving highly distributed, large scale services.-Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy goals, with regular reporting to leadership.-Drive the management of business fee models, align accounting requirements, and oversee P&L-focused technology implementations in collaboration with cross-functional teams-Work closely with product managers, engineers, scientist to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor.-Maintain a current understanding of industry and technology trends, working with globally distributed team.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Executive Assistant, Stores Security

Grow your administrative career in a supportive, dynamic, team-oriented environment! Are you a proactive, detail-oriented Executive Assistant who thrive in fast-paced, multi-faceted role? Are you ready to demonstrate your organizational skills while taking on new challenges and opportunities for development with a supportive team that will encourage you to advance your capabilities and achieve new heights? If yes, we want to hear from you!Amazon’s Stores Security (StoresSec) organization is looking for a resourceful, innovative and driven Executive Assistant (EA) to support executive-level thought leaders in our AI Security and Identity Access Management teams. This role will partner closely with EAs of all levels across StoresSec and will report to the organization’s lead EA, providing opportunities to learn from and grow with high-functioning and seasoned administrative pros. This is a dynamic and multi-faceted role that requires the capacity to own a variety of projects, many with high degrees of visibility and impact and as such, requires strong integrity and discretion in handling confidential information, professionalism and a keen eye for detail. The successful candidate will be an effective communicator with the ability to deliver results across multiple objectives simultaneously - often under ambiguous circumstances and competing deadlines. We are looking for someone who is skilled at anticipating problems, creating contingency plans and taking effective action with appropriate urgency in response to situations that require quick turnaround. Other critical keys to success in this role are a calm and unflappable demeanor and great sense of humor. Key job responsibilities• Complex executive calendar management with detailed scheduling across multiple high-level calendars• Exec preparation, including detailed coordination of reading materials and background information to ensure executive readiness for daily events• Coordination and planning of domestic and international travel, including organizing trip agendas and local logistics• Completing expense reports, purchase orders, and managing corporate card purchases; participation in budget planning and tracking as needed• Planning and coordinating team activities and events • Serving as liaison between leadership and team members across multiple geographic regions• Managing other core administrative activities (space planning, new-hire onboarding, organizational charts, supply ordering) A day in the lifeThere is no “typical” day for an Amazon EA, which is a major reason that many people are drawn to this exciting career. On any given day you could find yourself managing a variety of tasks, from complex calendaring to event coordination. You could spend most of one day at your desk, focusing on administrative deliverables, like expense reports and meeting requests, and the next day at an event center, directing caterers and vendors and helping attendees get to their destinations. You might be asked to “drop everything” to help with a mission-critical project on one day while the next day finds you sharing a relaxing lunch with your team or meeting a colleague for coffee. This is a role that truly embodies variety and the need to “expect the unexpected” at all times. What this job can guarantee is endless opportunities to learn, grow and take on new challenges – truly never a dull moment!BASIC QUALIFICATIONS- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Senior Program Manager, Amazon Exports, Cross Border Delivery Experience

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic and organized self-starter to join us as a Program Manager on Amazon Exports team.Amazon’s global presence continues to grow quickly – offering millions of products to customers across the world. Our vision is to enable customers from anywhere in the world to purchase any product that we offer globally, through a localized experience at a competitive price and superior delivery experience. The Program Manager will help us build the strategic framework to address customer-facing challenges on a global scale. This person must be customer-obsessed with strong self-motivation and ability to work cross-functionally across product teams. The ideal candidate has a broad skill set, including strategic problem solving, analytical horsepower, excellent business judgement, deep curiosity for how things work and demonstrated ownership.Key job responsibilitiesIn this role, your key responsibilities will include:• Representing the voice of the customer to help improve the shopping experience and influence the Exports product roadmap• Driving the enhancement of existing analytics solutions to support cross-border use cases• Identifying and executing “quick win” projects to improve the customer experience• Working across teams to develop scalable, long-term solutions that address customer pain-points • Proficiency in SQL and Microsoft ExcelBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Software Development Engineer, PXF Learn

Learn and Be Curious is a core principle of Amazon Learn and we are uniquely positioned to enable the next generation of learning solutions for our own employees. Amazon Learn is looking for highly technical entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of system ownership, and want to have fun while they make history. This role will be responsible for building brand new high quality distributed cloud services on the AWS platform. Our team has a highly collaborative, fast moving, and fun culture with a combined engineering and dev ops mentality. As a member of the team you will influence our overall strategy by helping define product features, design the system architecture, and promote the best practices that enable a quality product. You will have an enormous opportunity to impact the employee experience with products used every day by you, your team and your colleagues. As a full-stack software development engineer, you will be owning the service E2E from design to implementation to deployment to . We use the latest AWS stack and industry standard programming languages including, but not limited to, Java, Scala, JavaScript, Python, C/C++, React/React Native. The ideal candidate is passionate about the customer experience, takes pride in building high quality cloud services, and has a demonstrable track record of successfully delivering new features and products. They value collaboration, making data-driven decisions, and can comfortably communicate with others, in both technical and non-technical roles.About the teamOur mission is to deliver products and services that protect, prepare, and advance Amazonians. We “Strive to be Earth’s Best Employer” by enabling businesses to force multiply through highly trained ICs and managers while giving employees opportunities to meet their career objectives. True to our mission, the PXF Learn team prioritizes work on behalf of Amazonians across three pillars: (1) We protect employees by ensuring they are compliant with local, federal, and international laws; we also safeguard our culture and reputation through training such as Amazon Leadership Principles, and Amazon Security Awareness. (2) We prepare Amazonians to operate at a high bar, irrespective of their job, family, or seniority. (3) We acknowledge that everybody has a unique career journey; therefore, we help advance everybody’s career through promotions and job-family transitions.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Senior Product Mgr - Tech, AWS Elemental Live Services

AWS Elemental is the world-leader in video processing products. We are looking for an experienced Product Management professional to define the future vision of our video encoding product offerings. By joining Elemental, you will be a part of supplying the best and most consistent high performance for the broadest set of feature-rich applications. You will be at the forefront of delivering customer applications and content securely anywhere in the world.We are looking for a PMT-ES who is passionate about solving customers’ problems such as ability to scale for the largest events while delivering high quality video, understands video codecs, has an ability to advocate / influence the media industry, and is interested in exploring new ways of improving video (e.g. AI/ML). This PMT-ES has demonstrated success in turning ambiguous customer needs into successful products. Candidates will be comfortable working closely with and across agile teams. This is a high visibility, high impact role that will interact with all levels of AWS leadership. The right person is naturally customer centric and thrives in a fast-paced environment that requires strong technical and business judgment, video background, and solid communication and writing skills. Bring your passion for what’s possible in the world of cloud services and join us!About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical (software development, network development, IT, other related) experience- 5+ years of working as a Technical Product Manager experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- 5+ years of working as a Product Manager on video codecs ...

Instructional Designer, AMXL L&D

Amazon AMXL (Extra Large) Learning and Development is looking for an Instructional Designer to lead the design and development of cutting-edge eLearning for our network of global leaders.If you are passionate about designing and developing world-leading learning experiences, this is your chance to make history. We are looking for a learning professional with an exceptional e-learning experience design and content development skill set to analyze our business needs and deploy tailored solutions for new products along the leaner journeys.Key job responsibilities- Analyze the audience, environment, technologies, content, and operational constraints to identify business relevant learning objectives and propose efficient and scalable training products.- Design tailored curricula considering UI, accessibility & DEI standards and trade-offs associated with selecting the best delivery methods.- Develop world-class learning products deeply integrated into employee workflows leveraging eLearning authoring tools and API integration.- Continuously evaluate and enhance solutions, considering factors such as quality, business impact, scalability, and sustainability.- Take a data driven approach to understand successes and improvement opportunities for the designed solution while establishing methods for ensuring both consistency and quality.- Partner effectively with technology, operations, and field teams worldwide.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 4+ years Storyline/eLearning development experience and experience using Adobe Creative Suite to enhance learning experiences ...

Senior Program Manager, Shipper Lifecycle, Shipper Lifecycle

Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.Amazon Shipping is looking to hire a data-driven, customer-obsessed, and visionary Principal Program Manager to lead the new Change Management function within Amazon Shipping. This role will be pivotal in managing all product and program changes within our dynamic and rapidly growing shipping vertical. The successful candidate will be a strategic thinker with exceptional leadership and communication skills, adept at driving transformation and ensuring seamless integration of changes across the organization.Key job responsibilities- Relentlessly advocate for Shippers and strive to simplify and improve their experience - Be a SME for the SWA WW onboarding processes and a key point of escalation for post onboarding experience- Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions.- Work closely with operations teams on process improvement for shipper experience.- Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline.- Partner with Product/Tech teams to define requirements for long-term tech improvements.- Drive program objectives – operationalize launch plans by ensuring stakeholders are aligned to program details and business requirements, manage implementation activities across large group of stakeholders, and develop and execute launch plans of new products and processes.- Scale services, tools, and processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience.- Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides.A day in the lifeWorking independently and autonomously analyzing data for all geos and driving process improvement plans to improve shipper experience. Collaborating with business, operations, product & tech to drive change.About the teamAmazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

Software Development Engineer, Contingent Worker

Interested in working with the latest technology in the cloud computing space to impact millions of people? Interested in building technology to support 2,000,000 of your co-workers? Amazon People Engine is building cutting edge solutions to revolutionize the way we think about managing our workforce. We re-imagine technology to support employees throughout their careers, and allow leaders of all levels to scale and grow their teams. Our team uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon’s desire to be Earth’s Best Employer.Each day you come into work, you get to learn from some of the smartest people in the world, solve hard and interesting problems, and help move the needle at Amazon scale. Come join us and be a part of the Amazon story!Key job responsibilities- Design and build business critical, highly available, large scale, distributed systems - Collaborate across technical teams, UX design teams, product and program teams, customers, and stakeholders- Lead software design reviews, and review and influence designs for other engineers on your team and partner teams- Identify the right technologies to delight customers by working backwards from customer needs and working directly with customers to test prototypes and incorporate feedback- Coach and mentor engineers on the team to foster a supportive culture of collaboration and delivery to high standards A day in the lifeAs a Software Development Engineer on the Contingent Worker Journey team you will enjoy collaborating with colleagues to design and implement streamlined workflows delighting customers. You'll start with a stand-up meeting to sync on priorities, then dive into coding new features for the centralized intake platform, automating compliance checks, or enhancing reporting tools. You’ll troubleshoot issues, refine integrations with global systems, and brainstorm innovative solutions in dynamic discussions. Throughout the day, you'll balance focused development work with collaborative problem-solving, all within a fun, supportive team environment dedicated to transforming Amazon's workforce management.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer, Hiring Software Delivery (HSD)

Come be part of a team that will directly shape and influence the future growth of Amazon. The Hiring Software Delivery (HSD) org is responsible for delivering an industry leading candidate experience; developing, building, and innovating, global, scalable technology recruiting solutions that are both powerful and light-weight. This team and technologies are critical components in Amazon’s continued growth and launching of new products and services.You will contribute to all aspects of the software development lifecycle including design, development, documentation, testing and operations. You have strong verbal and written communication skills, are self-driven and deliver high quality results in a fast-paced environment. As a part of the Hiring Software Delivery team, you will deliver robust feature sets, intuitive designs, and user interfaces that make it easy for Amazonians to excel at recruiting the top talent in the world.Key job responsibilities- You will work with multiple cross functional teams to gather requirements, design, develop, deploy, and operate it across solution pipelines.- You will collaborate and lead initiatives across multiple teams to develop applications on AWS cloud infrastructure and set best practices for software development processes.- You will design and develop code, build CI/CD pipelines, test automation, and dashboards for monitoring health of systems and data pipelines.- You will develop and mentor junior and new team members.- You will lead engineering excellence initiatives for the org.A day in the lifeA SDE in Hiring Software Delivery is responsible for designing, developing, testing, deploying, and operating services that enable high quality talent acquisition for Amazon. We write code, debug, and create the world’s most innovative products. We work in collaboration with other teams for designing and delivering scalable, flexible, low latency, and high throughput software.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Program Manager, OpEx and Insurance FBI

This role supports the global Operating Expense (OpEx) teams, including General OpEx, Marketing expenses and Compensation and Benefits. The OpEx space offers great opportunities to learn about Amazon’s broad landscape due to vast impact of OpEx. You will have the opportunity to influence the overall vision and strategy to automate certain OpEx tech debt which may require teams to build new systems. The individual will have the opportunity to manage small to medium size simple & complex projects with high impact and exposure. These programs provide great opportunities for learning all about Amazon’s North American consumer space and will require the individual to work across teams in FBI/Accounting, Tax, FinOps, business and tech. This space requires the individual to navigate through ambiguity and come up with solutions for new uses frequently.In this role, the individual will be part of a team that collaborates with business finance and technical teams to deliver world class solutions that are highly scalable, secure, and flexible. This person will have exhibited an ability to execute tactically and strategically. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope business requirements and prioritize.Key job responsibilities• Drive program objectives – provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support.• Define requirements and work with partner teams to design, implement and launch scalable solutions. • Design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion.• Communicate new/updated programs and processes to leaders, employees, and cross functional organizations.• Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.• Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.• Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts. A day in the lifeDay to day activities will look like as follows:- Project Management- Delivering accounting requirements to business & tech- UAT testing- Communicate program updates to relevant stakeholdersBASIC QUALIFICATIONS- 4+ years of program or project management experience- Bachelor's degree in finance, accounting or related field- Experience using data and metrics to drive improvements- Experience working cross functionally with tech and non-tech teams- Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules ...

Operations Manager

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Principal TPM, Core TPM Team

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!Key job responsibilitiesIn this role, as a Principal TPM you will partner with Product/UX/Architects to deliver a program of work across a large number of teams, end to end. For each program that you will own, you will work with Product and UX counterparts to define the product vision and roadmap in a data-driven and working backward (from customer) approach. Where applicable, you will also work with Principal Engineers to draw technical design/approach documents. And finally, you will work with engineering teams across the globe to own the actual product execution cycle (develop, test, and launch). Along the way, you (as the program leader) will be responsible for defining how the product roadmap is delivered (delivering value in incremental phases, or in one go), bring teams across organizations together, anticipate bottlenecks, provide escalation management, anticipate and when necessary make trade-offs by balancing the business needs versus technical constraints.In this role you will demonstrate program management skills and be comfortable to operate at scale, and will have experience in leading large cross-functional and cross-organizational programs. You will be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A day in the lifeKey Responsibilities - Thinking big and working with senior leadership, business stakeholders and engineering teams to define vision, strategy and requirements. - Delivering results by driving execution of programs spanning multiple organizations from design to rollout. - Earning trust through regular communication with stakeholders of all levels. - Management/stakeholders/partner teams on status, risks and change control. - Owning all metrics around initiative goals you define. - Being resourceful and creative to overcome obstacles and turn challenges into opportunities.About the teamThe Core TPM team is responsible for running large initiatives across Prime Video to improve existing or build brand new experiences to help Amazon customers discover great content and get personalised recommendations on our apps on a verity of surfaces (e.g. Web, iOS/Android, FireTV, Living Room devices).BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

Software Development Engineer, Elastic Block Store (EBS), AWS (L5), EBS Stats

Amazon Elastic Block Store (EBS) is looking for experienced software development engineers to help us build the future of cloud storage. EBS provides high-performance virtualized storage for Amazon Elastic Compute Cloud (EC2), and is a key building block for many applications, from databases to distributed file systems and Hadoop clusters. As a member of the EBS team, you will have ownership over the design, implementation, and operation of one of the largest distributed systems in the world. You will work closely with a tight, agile team that delivers features continuously, and you will be able to see the impact of your work on real customers!AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10017Key job responsibilitiesYou will have opportunities to develop software on the latest platforms and drive the roadmap for the next generation of compute instances. You will have an immediate impact on millions of customers, driving down latencies and improving the AWS customer experience. You will be surrounded by world-class technical talent, who are incredibly passionate about AWS and our product. You will gain top-notch experience in cloud computing.A day in the lifeAs an SDE II, you will be involved in all parts of a software developer lifecycle - including software & system designing, coding, troubleshooting, testing, doing code reviews, testing, deployment and service maintenance. You will play an active role in all team meetings & discussion, leading project initiatives, influencing team's long term vision & strategies, partnering up with senior engineers and Stats customers.Be a part of the team whose mission is to enable our customers to quickly and effectively generate both strategic and operational cross-cutting insights from fleet telemetry in self-service manner, and to deliver performance and health insights directly to EBS customers. We do this by owning and operating high throughput and distributed systems ingesting and processing petabyte of data in real-time with sub-minute latency to allow the EBS and broader AWS teams to ingest, transform, publish, query and visualize petabyte scale fleet telemetry data, and feed their data into standard monitoring tools.On-Call ResponsibilityThis position involves on-call responsibilities, typically for one week every three months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Applied Scientist, Modeling and Optimization (MOP)

Do you enjoy solving challenging problems and driving innovations in research? Are you seeking for an environment with a group of motivated and talented scientists like yourself? Do you want to create scalable optimization models and apply machine learning techniques to guide real-world decisions? Do you want to play a key role in the future of Amazon transportation and operations? Come and join us at Amazon's Modeling and Optimization team (MOP).Key job responsibilitiesAn Applied Scientist in the Modeling and Optimization (MOP) team - provides analytical decision support to Amazon planning teams via applying advanced mathematical and statistical techniques.- collaborates effectively with Amazon internal business customers, and is their trusted partner- is proactive and autonomous in discovering and resolving business pain-points within a given scope- is able to identify a suitable level of sophistication in resolving the different business needs- is confident in leveraging existing solutions to new problems where appropriate and is independent in designing and implementing new solutions where needed- is aware of the limitations of their proposed solutions and is proactive in communicating them to the business, and advances the application of sciences towards Amazon business problems by bringing new methods, ideas, and practices to the team and scientific community.A day in the life- Your will be developing model-based optimization, simulation, and/or predictive tools to identify and evaluate opportunities to improve customer experience, network speed, cost, and efficiency of capital investment.- You will quantify the improvements resulting from the application of these tools and you will evaluate the trade-offs between potentially competing objectives. - You will develop good communication skills and ability to speak at a level appropriate for the audience, will collaborate effectively with fellow scientists, software development engineers, and product managers, and will deliver business value in a close partnership with many stakeholders from operations, finance, IT, and business leadership.About the team- At the Modeling and Optimization (MOP) team, we use mathematical optimization, algorithm design, statistics, and machine learning to improve decision-making capabilities across WW Operations and Amazon Logistics.- We focus on transportation topology, labor and resource planning for fulfillment facilities, routing science, visualization research, data science and development, and process optimization.- We create models to simulate, optimize, and control the fulfillment network with the objective of reducing cost while improving speed and reliability.- We support multiple business lanes, therefore maintain a comprehensive and objective view, coordinating solutions across organizational lines where possible.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Data Scientist, Artificial General Intelligence, AGI

The Mission of Amazon's Artificial General Intelligence (AGI) team is to "Build world-class general-purpose intelligence services that benefits every Amazon business and humanity." Are you a data enthusiast? Are you a creative big thinker who is passionate about using data to direct decision making and solve complex and large-scale challenges? If so, then this position is for you! We are looking for a motivated individual with strong analytical and communication skills to join us.In this role, you will apply advanced analytics techniques, AI/ML, and statistical concepts to derive insights from massive datasets. The ideal candidate should have expertise in AI/ML, statistical analysis, and the ability to write code for building models and pipelines to automate data and analytics processing. They will help us design experiments, build models, and develop appropriate metrics to deeply understand the strengths and weaknesses of our systems. They will build dashboards to automate data collection and reporting of relevant data streams, providing leadership and stakeholders with transparency into our system's performance. They will turn their findings into actions by writing detailed reports and providing recommendations on where we should focus our efforts to have the largest customer impact. A successful candidate should be a self-starter, comfortable with ambiguity with strong attention to detail, and have the ability to work in a fast-paced and ever-changing environment. The ideal candidate should possess excellent verbal and written communication skills, capable of effectively communicating results and insights to both technical and non-technical audiencesBASIC QUALIFICATIONS- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of data scientist experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Bachelor's degree- Experience diving into data to discover hidden patterns and of conducting error/deviation analysis- Knowledge of relevant statistical measures such as confidence intervals, significance of error measurements, development and evaluation data sets, etc. ...

Data Engineer, Amazon Shipping

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Data Engineer, you will develop data pipelines, datasets, manage data infrastructures, build automated BI services to support strategic planning within Amazon Shipping. BASIC QUALIFICATIONS- 1+ years of data engineering experience- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Knowledge of distributed systems as it pertains to data storage and computing- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell) ...

Sr. Manager, RSR and AMXL, Flex BOSS

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.This role affords an opportunity to work on the cutting edge of innovation, while directly contributing to driving an improved experience for Amazon customers and Delivery Partners. As a leader for NA Flex Business Optimization, Strategy, and Scaling (BOSS), you will own strategy and initiatives around improving areas such as cost, quality, delivery partner experience, and expansion. The focus of this role is on the AMXL and RSR (Rural/Super Rural) businesses.This role requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, and the ability align stakeholders to sustainable solutions across multiple organizations. This role will have a high-degree of influence over the program’s vision / growth, requires scoping multiple large ambiguous projects in parallel, managing the team to achieve project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities• Identifying programmatic trends and influencing the strategic and technology teams program prioritization• Owning the long-term road map for improving business results in AMZL and RSR• Work closely with business teams, field teams, capacity planning, pricing, driver support, data science, and other worldwide teams on strategic improvements and initiatives• Make difficult resource trade-offs and secure alignment on key priorities• Work closely and be a SME in AMXL and RSR to better understand day-to-day opportunities and pain pointsBASIC QUALIFICATIONS- 7+ years of team management experience ...

Senior Marketing Manager, Carrier Services

We are seeking an experienced Sr. Marketing Manager to support the continued growth of our Amazon Relay Transportation network. This person will share in the responsibility of driving growth with existing carriers and acquiring new carriers for our Amazon Transportation network. This person would work across the Marketing and Support teams to deliver best-in-class campaigns. Specific responsibilities include: driving brand awareness of product, increasing carrier acquisition, retaining existing carriers and engaging internal and external carriers.This role will focus on optimizing paid digital programs to drive awareness and acquisition across the US and CA. They will work across teams and technologies to help strategize and execute campaigns that address the needs of our customers. They will be responsible for researching and testing new and emerging platforms and optimizing use of existing channels.Key job responsibilities• Own and execute paid digital programs across search, display, streaming, and more to acquire and retain Relay carriers at scale• Partner with relevant teams and stakeholders to strategize and execute multi-channel campaigns across markets and monitor performance / optimize investments to generate growth• Drive day-to-day channel operations while supporting the development of our long-term digital strategy• Execute detailed analyses of campaign effectiveness including segmentation, creative targeting, and cohort analysis• Define and gather assets for all digital campaigns, execute A/B testing, programming, scheduling, reporting, and proactively suggest data-driven optimizations• Develop, deploy, analyze, and disseminate comprehensive reporting• Serve as a subject matter expert for paid digital marketing trends • Maintain and strategize budget and forecasts across channels in collaboration with colleagues and stakeholders• Manage and develop relevant vendor relationships and execute purchasing activities as needed• Support the creation and promotion of content that addresses the needs of our customers, enhances their experience, and generates growth for our brand• Create 1 to 3 year plans for carrier acquisition trends and targetsAbout the teamThis role will be a part of the Carrier Services team supporting Amazon Relay Marketing, Engagement and Communications for North America. This person will need to be a self starter that can build a framework and drive to execution based on trends and learnings.BASIC QUALIFICATIONS- Bachelor's or advanced degree in Marketing, Communications, Advertising, or related field- 6+ years of digital marketing experience for established global consumer brands- 6+ years of proven success managing direct response channels across paid digital (Google, Meta, Youtube)- 6+ years experience using data and metrics to measure impact and determine improvements- 6+ years of marketing analytics and reporting including acquiring and organizing data, as well as direct experience working with large data sets and complex analyses- 6+ years of using Tableau, Microsoft Excel, and relevant platforms to manipulate and analyze data ...

Senior PM, HR Business Operations, AADA PXT

We are seeking an experienced, self-directed Senior Program Manager (PM), Business Operations to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. As a business operations leader, you will be at the center of driving the rhythm of the business for AADA PXT, leading mechanisms for the leadership team to build and operationalize plans that power our businesses. You will also lead initiatives to engage the broader PXT organization in these plans, helping inspire and create a sense of purpose and community by linking our team’s work with broader PXT’s strategic plans.The Sr. PM, Business Operations leads a diverse portfolio of strategic and operational initiatives. This includes driving project management, organizational effectiveness, and critical HR functions to ensure the success of the business. With a high degree of ambiguity, you will need to adopt both a strategic and scrappy approach, translating big-picture goals into detailed execution plans.The ideal candidate excels in navigating ambiguity, seamlessly moving between the details and the broader context. Partnering closely with the leadership team, you will develop and drive core operational processes, people-focused programs, and aligned communications – all while maintaining a firm grasp on the organization's overarching business cadence.Strong candidates are curious, customer-obsessed, and possess impressive project management skills with the ability to influence at all levels by using a strong business and HR acumen, outstanding communication abilities, and a willingness to roll up your sleeves to get the job done. Thriving in a fast-paced, high-visibility environment, you will spearhead new initiatives that require cross-functional coordination, driving projects and priorities to resolution.The ideal candidate thinks strategically, writes compellingly, and organizes effectively, all while earning the trust of the team and key stakeholders. If you're ready to leverage your talents to enable transformation and drive positive change, this could be the exceptional opportunity you've been seeking.Key job responsibilities• Develop and drive mechanisms and forums to scale, drive collaboration, increase innovation, and build community across the AADA PXT ecosystem.• Lead the business cadence for AADA PXT including running and improving mechanisms to set, manage and track goals, and ensure accountability for results.• Drive monthly and quarterly business reviews for AADA PXT leadership.• Develop and execute an engagement plan that increases connection and learning across the AADA PXT teams.• Provide strategic guidance to PXT leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.• Design and facilitate offsites, meetings and summits for AADA PXT leadership and employees as needed.• Develop, evolve, and deprecate mechanisms and processes to increase operational efficiency.• Serve as program manager for key projects as needed, driving the strategic vision and project execution forward.• Ability to understand business goals and recommend new approaches, policies and procedures to drive continuous improvement • Ability to develop and maintain new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards that are easily digestible by business and HR partners • Ability to enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format • Ability to author concise documents communicating results to stakeholders, visualizing data where beneficial to drive decision-making • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the organization • The ability to think big but also not be afraid to "roll up your sleeves." • The ability to manage and support multiple priorities simultaneously, have bias for action - orientated on results and driving appropriate solutionsBASIC QUALIFICATIONS• Bachelor’s degree• 5+ years of experience in a project/program management or related role• Experience owning program strategy, end to end delivery, and communicating results to senior leadership • Experience using data and metrics to determine and drive improvements • Strong verbal communication and advanced writing skills ...

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