Amazon.com LLC

Are you up to the task of delivering innovative solutions that manages a supply chain of millions of unique products involving hundreds of thousands of suppliers and tens of millions of customers around the world? Amazon’s Strategic Sourcing team is looking for Senior Operations Research Scientists to build Amazon’s next generation of inventory planning and supply chain solutions. We are part of Supply Chain Optimization Technologies (SCOT): https://www.youtube.com/watch?v=ncwsr1Of6Cw&feature=youtu.be Our systems use real time, large scale optimization techniques to automatically procure and source the product from suppliers and optimize the flow of goods across the supply chain to minimize the cost and lead time for customers. Our team is focused on saving hundreds of millions of dollars using cutting edge science, machine learning, and scalable distributed software on the Cloud that automates and optimizes supply chain under the uncertainty of demand, pricing and supply. We are unique in that we’re simultaneously developing the science of supply chain planning and solving some of the toughest computational challenges at Amazon. Unlike many companies who buy existing off-the-shelf planning systems, we are responsible for studying, designing, and building systems to suit Amazon’s needs. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists/statisticians/economists and software developers in the business.We are seeking an experienced research scientist. Candidate will be responsible for developing solutions to better manage/optimize the flow of inventory in Amazon's network world wide. This position will focus on identifying and analyzing opportunities to improve existing algorithms and also on the next generation of Amazon’s inventory supply chain optimization systems. This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply their technical and statistical knowledge to identify opportunities for further research. You should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon’s strategic needs. In joining our team, you'll enjoy a highly competitive salary, growth, working closely with smart engineers and researchers along with other benefits. We have a creative and comfortable work environment and this is your opportunity to be part of a fast-paced and growing technology team.Key job responsibilitiesSupply chain management, optimization, operations research, machine learning, reinforcement learningBASIC QUALIFICATIONS- PhD in operations research, applied mathematics, theoretical computer science, or equivalent- 5+ years of industry or academic research experience- Communication: Able to convey mathematical results in plain English, being able to clarify and formalize complex problems. Functional thought leader, sought after for key tech decisions.- Knowledge of programming languages such as C/C++, Python, Java or Perl to prototype the research ideas ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: - Possess a thorough understanding of local/regional and federal regulations and company policy. - Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. - Measure site’s performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan - Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. - Perform frequent site WHS audits to identify all non-compliant equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other sites. Review all changes to ensure new equipment and process are compliant. - Audit recordkeeping practices and Gensuite entries to ensure compliance to global WHS standards and regulations. - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. - Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving ability ...

Amazon is building the next generation of hardware and software products to support our global transportation network. The Relay Fleet Tech team owns hardware and software products for telematics, asset management and maintenance, visibility, and reusables for Middle Mile. Our primary customers are carriers, fleet operations, planning and optimization, sort-tech, and loss prevention teams. If you get excited about solving complex and impactful problems at scale, this role is for you. Our team is looking for a talented, motivated, and self-directed Senior Program Manager to join our team. As a Senior Program Manager, you will support product and operational needs and continuous improvement of hardware and software technology and products. The role requires broad technical, business, and operational knowledge in hardware product development, certification and qualification, solution operation, and vendor and partner engagement. It requires an aptitude for working with cutting-edge technology and a passion for finding creative solutions to delight our customers, internally and externally. As an ideal candidate, you will need a background in program management or product management of technology products or programs, demonstrated cross-functional leadership, and experience working with a diverse set of customers. You possess the ability to synthesize customer pain points, develop requirements, build project plans, drive decision making, and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role is inherently cross-functional—you will work closely with engineering, business, finance, and executive teams to bring products to market. This job requires exceptional communication skills and having the ability to work independently in a high-pressure environment with all levels of leadership, and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient at solving complex challenges, communicating persuasively and with a strong bias to get things done and deliver results.Key job responsibilitiesProgram Management- Manage and oversee various cross-functional hardware and software launches and programs, ensuring successful delivery.- Develop and refine detailed program strategies and milestone trackers in collaboration with product teams, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Develop collaboration with internal and external stakeholders to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.Data and reporting- Develop, implement, and oversee program metrics and hardware installation reporting for the programs, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Proven experience launching and/or leading programs ...

The Selling Partner Fees team owns the end-to-end fees experience for two million active third party sellers. We own the fee strategy, fee seller experience, fee accuracy and integrity, fee science and analytics, and we provide scalable technology to monetize all services available to third-party sellers. We are looking for a Senior Economist to lead the development of economic models and tools to optimize the structure and magnitude of fees paid by >4MM of heterogeneous Sellers Worldwide. This person will work on the development of economic, statistical and machine learning models to understand third party seller behaviors and enhance our fee optimization models. The ideal candidate needs to be comfortable transitioning between theoretical Economic models and empirical ones, and use the combination of these models to provide guidance for fee setting.A successful Economist in this role will enjoy dealing with ambiguous problems and working in a fast-paced and dynamic environment. The position also requires collaboration with other scientists (Economists, Data Scientists…), Strategy Analysts, Product Managers and Software Developers.Key job responsibilities- Design and develop theoretical and empirical models to assess the causal impact of fees on third party sellers’ behavior and business performance.- Lead enhancements into existing fee calculation models to maximize the long term health of the Amazon third-party marketplace.- Collaborate with product managers, data scientists, and software developers to incorporate models into production processes and influence senior leaders.- Act as ambassador of the fees scientific community.BASIC QUALIFICATIONS- PhD in economics or equivalent- Demonstrable experience in any of the following areas of applied economics (multiple areas preferred): reduced-form causal analysis, mechanism design, industrial organization, insurance economics, dynamics and calibration methods. ...

Learn and Be Curious is a core principle of Amazon Learn and we are uniquely positioned to enable the next generation of learning solutions for our own employees. Amazon Learn is looking for highly technical entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of system ownership, and want to have fun while they make history. This role will be responsible for building brand new high quality distributed cloud services on the AWS platform. Our team has a highly collaborative, fast moving, and fun culture with a combined engineering and dev ops mentality. As a member of the team you will influence our overall strategy by helping define product features, design the system architecture, and promote the best practices that enable a quality product. You will have an enormous opportunity to impact the employee experience with products used every day by you, your team and your colleagues. As a full-stack software development engineer, you will be owning the service E2E from design to implementation to deployment to . We use the latest AWS stack and industry standard programming languages including, but not limited to, Java, Scala, JavaScript, Python, C/C++, React/React Native. The ideal candidate is passionate about the customer experience, takes pride in building high quality cloud services, and has a demonstrable track record of successfully delivering new features and products. They value collaboration, making data-driven decisions, and can comfortably communicate with others, in both technical and non-technical roles.About the teamOur mission is to deliver products and services that protect, prepare, and advance Amazonians. We “Strive to be Earth’s Best Employer” by enabling businesses to force multiply through highly trained ICs and managers while giving employees opportunities to meet their career objectives. True to our mission, the PXF Learn team prioritizes work on behalf of Amazonians across three pillars: (1) We protect employees by ensuring they are compliant with local, federal, and international laws; we also safeguard our culture and reputation through training such as Amazon Leadership Principles, and Amazon Security Awareness. (2) We prepare Amazonians to operate at a high bar, irrespective of their job, family, or seniority. (3) We acknowledge that everybody has a unique career journey; therefore, we help advance everybody’s career through promotions and job-family transitions.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.Amazon Shipping is looking to hire a data-driven, customer-obsessed, and visionary Principal Program Manager to lead the new Change Management function within Amazon Shipping. This role will be pivotal in managing all product and program changes within our dynamic and rapidly growing shipping vertical. The successful candidate will be a strategic thinker with exceptional leadership and communication skills, adept at driving transformation and ensuring seamless integration of changes across the organization.Key job responsibilities- Relentlessly advocate for Shippers and strive to simplify and improve their experience - Be a SME for the SWA WW onboarding processes and a key point of escalation for post onboarding experience- Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions.- Work closely with operations teams on process improvement for shipper experience.- Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline.- Partner with Product/Tech teams to define requirements for long-term tech improvements.- Drive program objectives – operationalize launch plans by ensuring stakeholders are aligned to program details and business requirements, manage implementation activities across large group of stakeholders, and develop and execute launch plans of new products and processes.- Scale services, tools, and processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience.- Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides.A day in the lifeWorking independently and autonomously analyzing data for all geos and driving process improvement plans to improve shipper experience. Collaborating with business, operations, product & tech to drive change.About the teamAmazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAs a Data Center Construction Manager, you will be a part of a creative, diverse team tasked with solving fascinating problems constructing Amazon Data Centers. Our data centers are industry-leading examples of energy efficient, cost-effective designs. You will work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers.You will build some of the most interesting electrical and mechanical systems in the world. Furthermore, you will be on the construction site daily interacting with the construction trades, as Amazon’s owner’s representative and be directly responsible for driving cost, schedule, and quality while managing construction vendors and contractors building data centers.At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from the design review to construction bidding to construction execution and final hand-off to our customers. We are a diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centers for our Customers.The Data Center Construction Manager will be responsible for construction project management and oversight of construction related activities as they relate to new builds or general capital projects which includes the ownership of the project scope, quality, schedule, and budget.Some of the typical daily tasks of the Construction Manager:Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases.Conduct negotiations with general contractors and evaluate bids/proposals with detail and accuracy.Create construction project scope and request for proposals.Financial analysis of construction.Construction project management for specific initiatives aimed at increasing the resiliency of our data centers.Constructability reviews of electrical and mechanical designs associated with the construction of new data centers or optimization of existing data centers.Construction document management including submittal review, RFI’s, change orders, and invoicing.Construction project quality control.Record and report key construction metrics to team members and management.Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment failures.Be a leader within the group as well as within internal and external teams that support the data center.Able to read and interpret construction specifications and drawings for all disciplines.Define data center system-level architecture, specify/document performance and equipment requirements, create/communicate conceptual designs, and create/maintain project documentation.Experience with large scale technical operations or large-scale compute farms.Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA.Experience in controls and commissioning of large scale projects.Experience with power management and power monitoring systems.Certifications such as Professional Engineer (PE), LEED, and/or Certified Construction Manager (CCM)About the team**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONSBachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science OR 6+ years of related construction management experience in lieu of a degree.6+ years of experience in construction management of large, complex projects involving large-scale mechanical, electrical and plumbing (MEP) plants.6+ years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution.6+ years of experience constructing electrical engineering systems including large scale power distribution/generation gear and constructing mechanical engineering systems including cooling systems. ...

The Sr Program Manager - Recruiting Strategy will play a key, forward-looking role in rolling out programs related to the priorities, decisions, and growth of the WW Amazon Stores Talent Acquisition (TA) organization. The Sr Program Manager will be a strong story teller who can weave together insights to generate action. In this role, you will have measurable long-term impact to the organization by delivering programs developed from curated insights and solutions that look across the talent lifecycle, drive the team Think Big about the future, and elevate the TA function as a strategic talent partner to the business. This is an exciting and critical area of growth TA to support insights that will be highly visible to TA leaders and business partners, and will require a significant amount of autonomy, reporting and “thinking big”.This role will design and launch programs that derive from analysis, insights and recommendations that shape the future of how our org delivers talent to the Operations organization. The Sr Program Manager will focus on defining, planning and delivering transformational programs, and will have a proven track record of delivering insights and creating new mechanisms to efficiently track and enhance performance. They will partner with a wide array of Amazon stakeholders to manage stakeholder communication, operational KPIs, and keep the organization aligned on core goals and deliverables. This position requires organization, cross-functional collaboration, analytical strength, and the ability to work autonomously in an ambiguous environmentKey job responsibilitiesKey Responsibilities:- Launch and guide new programs that stem from recruiting insights - Serve as an incubator for net-new projects and programs- Drive deliverables and inspect KPIs related to strategic goals, such as candidate experience, diversity, elevating the bar for talent, and scaling recruiting delivery.- Craft and deliver narratives inspecting inputs and results for strategic org goals, including candidate experience, recruiting delivery/productivity, and diversity. - Advocate for new initiatives using research, data, and business metrics to derive insights and shape recommendations.- Partner with key functional stakeholders to ensure TA strategy and assumptions tie to long-term growth plans.- Maintain effective internal communications to ensure that relevant functions are kept informed of our business objectives.- Become a subject matter expert on talent analytics resources, both self service offerings + avenues for bespoke analysis - Develop a strong understanding of how to acquire and transform data to drive your analysis with the ability to then visualize the outputs in a way that is instantly understandable.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology, marketing, and operations teams are creating the best-in-class digital video experience. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.Poor data quality across the Marketing Supply Chain creates inefficiencies, slows decision-making and blocks innovation. Global Marketing teams spend tens of thousands of hours aggregating, validating and reconciling foundational data. As we focus on initiatives to better integrate siloed workflows, the Marketing organization requires centralized support to manage the creation, validation and enhancement of its’ data resources.Within our Prime Video Global Operations team, we’re looking for a results-driven TPM to establish a new Marketing Data Management Office (MDMO). This individual will be tasked with implementing data management procedures to oversee the quality of Marketing’s most critical data resources, partnering with Product and Engineering teams to rollout innovative data aggregation solutions across global workflows, and serve as a trusted data expert across the Marketing supply chain. The work that this individual does will support thousands of Marketers, establishing bridges between siloed workflows, driving Prime Video to the forefront of consumer marketing practices.We are looking for a customer-obsessed Data professional with strong communications skills who is detail-oriented, analytical, technically skilled, innovative, and hands-on. The ideal candidate thrives in a fast-paced environment, builds trust with stakeholders, is equally adept at diving into the minute details of data structures and taxonomies or writing concise briefing documents, enjoys the challenge of complex business context and workflows, and, above all else, is passionate about data and data governance.The ideal candidate has a strong sense of ownership, is self-driven, and loves to break new ground. You will bring a mix of experience including data management and governance, analytics automation, global program management, senior stakeholder management, superb writing skills, cross-functional collaboration, and process improvement. If you enjoy leading global strategic initiatives, working in a fast-paced, dynamic environment, and being challenged by new problems, we’d like to speak with you!Key job responsibilities• Create foundational data records and maintenance of data governance policies and procedures. • Analyze and develop data management workflows including submission, collection, management and maintenance of data entities. • Analyze, develop and maintain standardized data taxonomies, ontologies, hierarchies, and models including the research, catalog, and mapping of existing data source fields to the standardized taxonomy. • Document standard operating procedures (SOPs), operational workflows, and data management guidelines. • Develop solutions for operational data issues through critical thinking, risk mitigation, presenting recommendations, proposals, and implementation plans. • Develop system requirements and coordinate implementation with technology teams, interacting with Product and Engineers.• Partner with cross-functional teams to establish and enforce governance policies within operational workflows. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps ...

Are you passionate about innovation and making an immediate impact on customers' lives? Are you a data-driven, technical product leader with experience launching enterprise software?As a Sr. Product Manager Technical, you will be responsible for:Generating direct revenue as our products improve enterprises' customer or staff experiences, reduce operating costs, and generate incremental revenue;Managing a portfolio of enterprise SaaS subscriptions for verticals as well as building horizontal services (e.g., common management APIs, communication and personalization features, device and experience management software) that enable Alexa to serve multiple customer segments;Designing strategies to deepen existing customers' relationships with Alexa inside and outside of the home;Collaborating with direct customers and channel partners to provide them with APIs and Self-Service User Interfaces to include Alexa Enterprise AI voice experiences in their own industry products.Key job responsibilities• Develop requirements, product specifications, go-to-market plans, and marketing campaigns for key product features.• Lead the product vision and go-to-market strategy for a new strategic business.• Create buy-in for your vision across the Alexa organization and with external partners.• Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results.• Establish key performance indicators, drive feature adoption, and measure the health of your product and business.• Create and influence product roadmaps across a large organization.A day in the lifeAs a Sr. PMT, you'll define the vision and business plan for a new Alexa venture, gaining support from customers, partners, and executives. You'll work with design and engineering to create product requirements and user experiences. Collaborating with marketing, PR, and business development, you'll strategize product launches and drive adoption. You'll develop roadmaps with business development, solutions architecture, and finance to meet P&L goals. Additionally, you'll partner with customers and channel partners to provide APIs for integrating Alexa Enterprise voice experiences into their products.About the teamAlexa Enterprise's charter is to build and enable indispensable, frustration-free Alexa experiences for properties and enterprises at home worldwide – starting with hotels and senior living communities. We build a portfolio of B2B2C software-as-a-service (SaaS) products that empower developers and enterprise companies to use voice to support their staff and delight their customers.We serve world-class customers such as Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: "You have saved lives" and "helped our residents connect with their families." Our team values work-life harmony and a diversity of lifestyles and family schedules.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

At Amazon, the Leadership Principle “Strive to be Earth’s Best Employer” challenges us to create “a safer, more productive, higher performing, more diverse, and more just work environment,” and reinforces that nothing is more important than the safety and well-being of our teams. At Workplace Health and Safety (WHS) we strive to do just this. We work tirelessly to ensure we have the appropriate strategy, technology, and attitude to be successful. We also understand that people are at the center of safety and look to invest in talent that shares in our passion for making our employees and partners lives better.The WHS Data team is hiring a Business Intelligence Engineer (BIE). The Data team spans the Business Intelligence (BI) and Data Engineering (DE) functional areas, and is responsible for providing all reporting solutions required by the WHS Organization to drive workplace safety and regulatory compliance worldwide. This BIE role will primarily support the data and reporting needs for the Safety Performance Insights (SPI) BI team in the WHS Organization. This role regularly requires close engagement with senior leaders and principal PMs to generate insights and deep dives into core metrics that directly impact organizational strategic decisions and priorities. The role requires high proficiency in complex SQL scripting, often joining together multiple types of data sets that range from normalized summaries to raw information spanning many diverse sources. The role will need to have a high bar for ownership and work autonomously to create high-quality products for the customer. The role is required to communicate project roadmap, prioritization, and release notes of new products with customer and stakeholder groups including leadership.Key job responsibilities-Contribute to the design, implementation, and delivery of BI solutions for complex and ambiguous problems-Conduct deep dive analyses of business problem statements and formulate conclusions and recommendations to leadership-Identify opportunities and key criteria to drive analytical reporting and business strategy-Produce written recommendations and insights for key stakeholders that will help shape effective metric development and reporting-Simplify and automate reporting, audits, and other data-driven activities-Partner with Data Engineering to enhance data infrastructure, data availability, and broad access to customer insights-Develop and drive best practices in data integrity, consistency, analysis, validations, and documentation-Learn new technology and techniques to meaningfully support product and process innovationA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with data visualization using Tableau, Quicksight, or similar tools ...

The Selling Partner Fees team owns the end-to-end fees experience for two million active third party sellers. We own the fee strategy, fee seller experience, fee accuracy and integrity, fee science and analytics, and we provide scalable technology to monetize all services available to third-party sellers. We are looking for a Senior Economist to lead the development of economic models and tools to optimize the structure and magnitude of fees paid by >4MM of heterogeneous Sellers Worldwide. The ideal candidate will be an influencer with technical skills and a practical mindset. They will lead the development of economic, statistical and machine learning models to understand third party seller behaviors and enhance our fee optimization models. This candidate will be comfortable leading research in unexplored areas and communicating their findings with senior leadership. They will enjoy dealing with ambiguous problems and working in a fast-paced and dynamic environment. The position also requires collaboration with other scientists (Economists, Data Scientists…), Strategy Analysts, Product Managers and Software Developers. Responsibilities: · Design and develop rigorous models to assess the causal impact of fees on third party sellers’ behavior and business performance. · Lead enhancements into existing fee calculation models to maximize the long term health of the Amazon third-party marketplace. · Own the scientific vision and direction related to fees worldwide. · Collaborate with product managers, data scientists, and software developers to incorporate models into production processes and influence senior leaders. · Act as ambassador of the fees scientific community.BASIC QUALIFICATIONS- PhD in economics or equivalent- Knowledge of Python or R- Experience in developing and executing an analytic vision to solve business-relevant problems- Do you have experience querying your own data in SQL/ETL? ...

The Ring, Blink, Key, Sidewalk (RBKS) and Project Kuiper PXT organization is seeking an Executive Assistant to support a Director(s) within Human Resources. RBKS is at the forefront of consumer electronics home security. We're creating products that make homes more secure and life more convenient! Our teams are on a mission to create affordable, innovative, and easy-to-use smart home security devices.Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars in various time zones, planning and organizing events of all sizes, creating agendas and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. This individual will help maintain mechanisms and assist with team engagement.Export Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities* Proactively coordinate and engage with leadership in planning and organizing events, activities and calendars* Management of complex calendars, scheduling requirements, and prioritization of executive's tasks and appointments according to their importance, urgency, and relevance* Act as a liaison for direct reports and business stakeholders* International and domestic travel coordination* Participate in planning of events and drive key team activities (staff meetings, all-hands meetings, supply ordering)* Work alongside other executive assistants within the org to drive best practices and cross collaboration of efficiencies* Tracking and helping drive completion of key deliverables across programmatic mechanisms About the teamBASIC QUALIFICATIONS- 3+ years of senior level leadership support experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

At Amazon, we are obsessed with customer trust. Information Security enables Amazon business leaders to securely develop and operate to maintain Customer Trust by guarding the confidentiality and integrity of Amazon and customer data. Our teams focus areas include: Enterprise Access risk reduction, access health best practices, managing preventive and detective access health controls. Our mission includes instilling awareness and controls to safeguard all customer and employee data, applications, services, and assets. To accomplish this, we unite with Amazon organizations to identify access risks and manage them pro-actively.This role is for a Software Development Engineer - Identity & Access Management (IAM) who will work on building and support products focused on creating and maintaining authentication and authorization posture of Amazon and its subsidiaries. It involves processing vast data sources, utilizing bleeding edge GenAI technologies to derive access patterns and presenting them to various stakeholders via a consolidated product layer. Key job responsibilitiesAs a Software Development Engineer in the IAM space, you will work on the development of existing IAM products aimed at enhancing and optimizing the access risk posture.A day in the lifeYour day-to-day job responsibilities include:• Drive the design, implementation and deployment of efficient, products to deliver access risk lifecycle management capabilities. • Adopt an iterative, continuous improvement approach to release and deploy features.• Work in an agile environment, collaborate with peers on designs, technical refinements, code reviews, testing and customer issues.• Develop/ adopt testing frameworks and implement test plans to improve code quality, facilitate continuous delivery.• Build reusable code patterns including API’s, libraries, SDK’s etc.• Lead design reviews to ensure all software development efforts are tactically aligned.• Mentor fellow engineers and drive engineering excellence.About the teamA very close knit team based out of Austin, Seattle and Dallas. Great working environment with working on high impact problem statements and collaborating with security engineers within and outside the organization. ABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon Elastic Block Store (EBS) is looking for experienced software development engineers to help us build the future of cloud storage. EBS provides high-performance virtualized storage for Amazon Elastic Compute Cloud (EC2), and is a key building block for many applications, from databases to distributed file systems and Hadoop clusters. As a member of the EBS team, you will have ownership over the design, implementation, and operation of one of the largest distributed systems in the world. You will work closely with a tight, agile team that delivers features continuously, and you will be able to see the impact of your work on real customers!AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10017Key job responsibilitiesYou will have opportunities to develop software on the latest platforms and drive the roadmap for the next generation of compute instances. You will have an immediate impact on millions of customers, driving down latencies and improving the AWS customer experience. You will be surrounded by world-class technical talent, who are incredibly passionate about AWS and our product. You will gain top-notch experience in cloud computing.A day in the lifeAs an SDE II, you will be involved in all parts of a software developer lifecycle - including software & system designing, coding, troubleshooting, testing, doing code reviews, testing, deployment and service maintenance. You will play an active role in all team meetings & discussion, leading project initiatives, influencing team's long term vision & strategies, partnering up with senior engineers and Stats customers.Be a part of the team whose mission is to enable our customers to quickly and effectively generate both strategic and operational cross-cutting insights from fleet telemetry in self-service manner, and to deliver performance and health insights directly to EBS customers. We do this by owning and operating high throughput and distributed systems ingesting and processing petabyte of data in real-time with sub-minute latency to allow the EBS and broader AWS teams to ingest, transform, publish, query and visualize petabyte scale fleet telemetry data, and feed their data into standard monitoring tools.On-Call ResponsibilityThis position involves on-call responsibilities, typically for one week every three months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!Prime Video Personalization and Discovery organization operates at a global scale and is a critical part of Prime Video’s flywheel. We are responsible for matching customers with the right content at the right time, at all touch points throughout customers' content discovery journey: from home page, title page, and search page, to showing recommendations at the end of an episode or a movie. We drive both immediate and long-term business objectives while delighting our customers.Key job responsibilities- Develop AI solutions for Prime Video Personalization;- Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end;- Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses;- Effectively communicate technical and non-technical ideas with teammates and stakeholders;- Stay up-to-date with advancements and the latest modeling techniques in the fieldBASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 5+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language ...

Do you want to play a crucial role in the future of Amazon's retail business by building data analysis systems that enable data driven decision-making at the largest scale possible?The Promise team sets the expectation of when customers’ items will arrive. The delivery promises we make are key drivers of customer behavior and influence the short and long-term profitability of Amazon’s global retail business. We serve as the interface between customer expectations and Amazon's industry-leading fulfillment capabilities. We are part of the Supply Chain Optimization Technology (SCOT) Group that develops and manages systems that optimize inventory acquisition and placement, so products are available for fast delivery. (For more information on SCOT, see this short video: http://bit.ly/amazon-scot.) Successful members of the Promise team are customer obsessed, flexible, and collaborative team players who enjoy working across functions and organizations to solve problems and get results. They ask hard questions and build solutions that provide the critical business insights needed to influence decision-making across retail and operations teams. They find timely answers buried in large data sets and complex systems, identify root causes, and get their hands dirty building data systems and sharing insight.The Promise team is seeking a Business Intelligence Engineer with broad technical and analytical skills to develop the data analysis systems we use to make decisions to optimize delivery promises for Amazon's customers worldwide. As an Amazon Business Intelligence Engineer, you will be working in one of the world's largest and most complex data warehouse environments. You will work on analytics, visualization solutions, and other Business Intelligence applications used by researchers, engineers, and management across multiple departments. You should be reliable at designing, implementing, and operating stable, scalable, low-cost solutions that analyze data from production systems into end-user facing applications. You should have deep expertise in the design, creation, management, and business use of extremely large datasets. You will need excellent business and communication skills to work with researchers and business owners in a fast-paced environment to develop and define key business questions and requirements. Above all, you should be passionate about working with huge datasets and analytics tools to provide insight into how the business is running and enable business decisions to be data driven. Key job responsibilities· Defining, developing and maintaining critical business and operational reports reviewed on a weekly, monthly, quarterly, and annual basis· Transform complicated business problems into mathematics modeling and provide data-driven solutions· Analysis of historical data to identify trends and support decision-making, including written and verbal presentation of results and recommendations· Collaborating with software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of machine learning and econometric models· Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation, and model implementation.· Mining and manipulating data from database tables, simulation results and log files· Identifying data needs and driving data quality improvement projects· Understanding the broad range of Amazon’s data resources, which to use, how, and when.A day in the life· Routinely performs and presents deep dives and anecdotes to gain more granular understanding of why a promise occurred and whether there are gaps in fulfillment systems which, if resolved, could speed up delivery. Build logic to attribute these root causes at large scale and put together underlying data pipeline to make this information available for metricizing and accessible for other teams within Amazon.· Regularly reviews the promise metrics for putting together callouts for weekly business reviews by performing ad hoc analysis and reaching out to appropriate teams to get further understanding of the issue. Another part of this exercise is to track and callout negative trends which need more attention from the leadership, identify the root cause(s), and recommend next steps to resolve the issue.· Works cross-functionally with various teams in Fulfillment Optimization organization to understand how they interact and affect the order fulfillment process and identify system gaps which could impact promise speed. They continue to resolve the gap by working closely with software teams to design and implement solutions to address these gaps and develop metrics to track it going forward.About the teamPromise Insights team in Austin develops and manages various critical services for customer delivery promise to improve our ability to analyze, understand, forecast, and modify promise behavior with a predictable result. The team owns the Promise data pipeline which captures relevant data from Promise services; Promise Analytics Platform and Web tools like Promise Viewer provide meaningful insights to stakeholders (PMTs, RSs, BIEs, Economists, and SDEs) for data-driven decision-making. We also use that data to run simulations to help answer business-critical questions; e.g., what is the impact on delivery promises and Amazon business if we had infinite inventory in every warehouse? Simulation plays a key role in enabling teams to achieve their business goals by identifying and sizing opportunities for increased profitability through cost savings and customer experience improvements. Simulations also provide insight into promise speed variants and the factors that impact them.The team is currently focused on evolving our capabilities into platforms that can be used across the company as well as expanding our Tools to not just present existing data, but to analyze that data against other systems to preemptively answer questions around what caused deviations in expected behavior.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business ...

At Amazon, we're working to be the most customer-centric company on earth and to grow in a safe environment for both our customers and our associates. To get there, we need exceptionally talented, bright, dynamic and passionate people. The Dangerous Goods (DG) team is looking for a motivated Project Manager with strong regulatory experience, operational knowledge, logistics experience, and a hands-on passion to dive-deep into processes to support Amazon’s growth in a safe environment for customers, partners, and associates.Working across procurement teams, transportation services, delivery experience, returns and re-commerce, technology, environmental, storage, legal, public policy, and other relevant internal teams at a global scale, this Project Manager will ensure the safety of our associates and transportation partners by delivering innovative solutions for the safe and compliant transportation of DG, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model.This Project Manager will be required to plan and execute DG policies, controls, and processes to ensure safe and compliant transportation of DG across a global supply chain. Working collaboratively with internal and external stakeholders, consultants and regulators, this role will be responsible for driving safety and compliance across customer deliveries and reverse logistics, enabling new selection, and expanding business and transportation models. This Project Manager will need to develop accurate and relevant metric-driven analysis to foster continuous improvement and step-function innovation that will enhance our internal and external customer experience.Candidate must be seated in one of the listed corporate locations in the requisition.Must have the ability to travel at least 25% of the time Key job responsibilities• Drive continuous improvement projects across global teams, ensuring Amazon is the leader transportation safety for non-inventory goods• Manage a portfolio of projects aimed and building a best-in-class Dangerous Goods transportation system• Drive process development and deployment for compliant transshipment of non-inventory sites throughout the Amazon network both domestically and internationally• Convert large and complex projects into manageable pieces to deliver iterative improvements while focusing on longer-term, large-scale deliverables• Build collaborative relationships with leaders across regions, departments and business units• Refine existing program processes in order to more efficiently track and prioritize issues to enable the team to scale their work• Provide input to technology teams to improve PO pre-screening, classification, and transportation restrictions as appropriate• Anticipate project bottlenecks, manage escalations, make tradeoffs, and balance business needs versus operational or technical constraints• Audit Amazon nodes , and contracted 3rd party service providers receiving, storing, and shipping non-inventory items by developing mechanisms to insure complianceA day in the lifeThe successful candidate will possess the ability to work across senior levels of leadership in multiple organizations to align on processes and proposed controls on a global scale while delivering high-quality work on time. This Project Manager will demonstrate excellent judgment and instincts in decision-making, and proactively and continually improve their level of knowledge about Amazon’s businesses, fulfillment models, 3rd party logistics providers, and relevant technologies.About the teamThe Dangerous Goods team ensures the safety of our Customers, associates and carrier partners by delivering innovative solutions to ensure dangerous goods compliance, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.Key job responsibilitiesKey Responsibilities include:- Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.- Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.- Develop and implement Reliability plans that support increasing the Uptime of the facilityDrive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.- Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.- Provide oversight for budget development and execution, and capital planning.- Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.- Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.- Leverage the entire maintenance team for the benefit of the North American network.- Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.- Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.- Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.- Help create a world-class Maintenance organization.- Be willing and able to relocate for the needs of Amazon.BASIC QUALIFICATIONS- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.- Experience leading change and maintenance teams in multiple site environments.- 7+ years’ experience managing employees and their performance. ...

Amazon is looking for a Senior Technical Program Manager to develop and deliver world-class solutions for our Global Automation Engineering Team. The Automation Engineering team ensures the material handling equipment is running as efficiently and reliably as possible for our operations teams and collaborates across multiple internal teams to deliver large-scale technical solutions for the Global Fulfillment Network. We build and scale solutions powering one of the world’s largest Reliability and Maintenance Engineering enterprises and the solutions of tomorrow will have a lasting impact on Amazon’s Global Operations. Our ideal candidate is passionate about technology and automating processes where it makes sense. They possess strong written and verbal communication skills, strong task and time management skills and have a successful track record of delivering on cross-functional projects with multi-functional teams. The desire and ability to work in a fast-paced, collaborative environment is essential. This is a fantastic opportunity to work with some of the best engineers in the industry and help found and shape the direction of automation and machine learning systems within one of the world’s largest fulfillment networks.- You are interested in being part of a team that works in a highly agile environment.- Solving problems at scale excites you.- You are constantly looking to learn new technologies and are not afraid to work outside your comfort zone to get things done.- You do not implement specs from analysts and architects, you talk to customers and design solutions for their concerns. You automate and innovate.- You do not push just one technology agenda – you choose the best tool for the issue at hand.- You think outside the box, but you are deep in the details. For you, a problem is never as small as it seems but never as complicated either.- You enjoy working in a flexible, fast-paced, collaborative team environment.- You understand the needs of Operations and Reliability Maintenance Engineering organizations, and you aim to reduce operational burden.- You relish working with other Engineering teams to ensure fast, smooth roll-out of new designs and products.Key job responsibilities- End-to-end accountability of assigned Technical Programs- Initiation, Planning, Execution, and Closure of Technical Programs and Projects- Pro-active Management of Risks, Assumptions, Issues, and Dependencies- Customer-facing engagement to capture business needs, problem statement, and roadmap, supporting development initiatives for desired business outcomes- Status reporting internally and externally to project stakeholders and being a single point of contact for assigned projects - Advocate and be an active contributor to methodologies, processes, and procedures in use within the teamA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamOur team ensures machine-generated data results in an automated, appropriate and effective corrective, proactive and/or predictive maintenance action by maturing and integrating core RME software tools into a unified Maintenance Automation Platform (MAP).Our team builds technology and services to meet the needs of our organization. This includes providing our customers with a platform to access site tools and other critical applications to local RME teams in sites across our the global regions (NA, EU, AU, MENA, INDIA, JP)We collaborate at a global level with software, sustainability and maintenance teams, and deliver at global scale.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 8+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 8+ years of technical program management working directly with software engineering teams experience- Experience developing and executing/delivering product and technical roadmaps- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules ...