Amazon.com LLC - A03

At Amazon, our Buyer Safety Experience team is dedicated to empowering customers with the information they need to make safe and informed purchasing decisions. We're at the forefront of designing and implementing cutting-edge experiences, tools, and technologies that protect and enhance the Amazon buying experience. Our mission is to maintain buyer trust without disrupting the customer journey. We achieve this delicate balance through innovative display experiences that accurately identify and mitigate risks while allowing us to learn and adapt quickly. As a valued team member, you'll have the opportunity to: 1. Shape the future of buyer experiences for both new and existing products and services 2. Identify and implement improvements to customer experiences, processes, and risk controls 3. Develop risk assessment research and mechanisms to help evaluate threats 4. Define technological, procedural, and control enhancements to mitigate identified risks 5. Collaborate with business, operations, and technology teams to manage risks effectively 6. Influence and strengthen the risk culture across Amazon's Buyer Safety Experience 7. Engage with stakeholders throughout the company, including public policy, risk, compliance, and legal functions This global role offers an exciting opportunity to thrive in a dynamic, fast-paced environment. The ideal candidate will excel at: - Balancing strategic thinking with tactical, detailed execution - Working independently and tackling ambiguous problems - Identifying and addressing significant challenges - Adapting to rapid and frequent changes Join us in our mission to protect Amazon's customers and contribute to a safer e-commerce ecosystem.As a successful candidate you will have the opportunity to participate in creating new buyer experiences of new products and services, as well of our existing processes and systems. You will identify opportunities to improve the customer experience, processes and controls to mitigate risk and improve operational performance. You will also contribute to the development of risk mechanisms to help the business identify and evaluate internal/external risks, and help define the technology, processes, and control improvements required to mitigate them. You will work with business, operations, and technology teams to help them manage risks to their business, while influencing the broader risk culture across Amazon’s Buyer Safety Experience. You will also engage with stakeholders across the company, including other specialized fraud, risk, compliance, and legal functions. This position supports a global organization and is an exciting opportunity to be a part of a dynamic and high paced environment. You must be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, identifying and facing big challenges and adjusting to sudden and frequent change. A day in the lifeHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Senior Business Intelligence Engineer Come build the future as a Senior Business Intelligence Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world. As an Amazon Senior Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Senior Business Intelligence Engineer positions that are based on your preferred location, team, and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions include, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, amazon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.About Us: Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilitiesYou will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate data into meaningful insights through collaboration with scientists, software engineers, data engineers and business analysts. • You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities; build solutions to have maximum scale and self-service ability by stakeholders• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation• Learn new technology and techniques to meaningfully support product and process innovationBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Business Intelligence Engineer Come build the future as a Business Intelligence Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world. As an Amazon Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Business Intelligence Engineer positions that are based on your preferred location, team, and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions include, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, amazon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.About Us: Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilities• You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate data into meaningful insights through collaboration with scientists, software engineers, data engineers and business analysts. • You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation• Learn new technology and techniques to meaningfully support product and process innovationBASIC QUALIFICATIONS- At least 4+ years of experience using SQL to query data from databases/data warehouses/cloud data sources/etc. (e.g., Redshift, MySQL, PostgreSQL, MS SQL Server, BigQuery, etc.).- Experience with data visualization using Tableau, Quicksight, or similar tools.- Bachelor’s degree in Statistics, Economics, Math, Finance, Engineering, Computer Science, Information Systems, or a related quantitative field.- Ability to operate successfully and independently in a fast-paced environment.- Comfort with ambiguity and eagerness to learn new skills. ...

The Amazon Search team creates powerful, customer-focused search and advertising solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Amazon customers every day. This position will develop economic frameworks for selecting products into customer consideration sets, develop a theoretic framework of the search process and customer frictions that lends to policy evaluation, and create frameworks for coordinating product discovery with other marketplace decision systems like ordering, pricing, and delivery optimization.The ideal candidate will have outstanding Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Engineers, and Product leads to integrate economic insights into policy and production systems Familiarity with informational retrieval and recommender systems is a plus but not required.Key job responsibilitiesThis role is responsible for creating mechanisms (metrics, models, mechanism) that optimize search while accounting for effects on the entirety of the Amazon Stores. Some example projects include:* Develop an economic frameworks for selecting products into customer consideration sets. Utilizing demand estimation, internalizing spillovers (e.g. menu effects), and incorporating long term effects on customer beliefs. We want to embed economics into state of the art list-wise ranking models.* Develop a means of valuing newly launched products and how the impact all aspects of the experience (prices, brand awareness, or even referential utility).* Develop a theoretic framework of the search process with a valuation of customer frictions that lends to evaluation of changes in the experience (aka a “search/browse model”)* Create frameworks for coordinating product discovery with other marketplace decision systems like ordering, pricing, and delivery optimization.BASIC QUALIFICATIONS* PhD in Economics, Computer Science, or highly related field (Statistics, Finance, Math)* 10+ years of experience in industry, consulting, government, or academic research* Demonstrated expertise in structural econometrics * Experience with big data and machine learning or data science* Coding ability in a scripting language such as R or python or STATA ...

Data Engineer Come build the future as a Data Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world. As an Amazon Data Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Data Engineer positions that are based on your preferred location, team, and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions include, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, amazon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.About Us: Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilities• Design, implement, and support a platform providing secured access to large datasets.• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.• Tune application and query performance using profiling tools and SQL.• Analyze and solve problems at their root, stepping back to understand the broader context.• Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use.• Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using AWS.• Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for datasets.• Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Proficient in SQL- Experience with data modeling, warehousing and building ETL pipelines- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS ...

At Amazon, our vision is to be Earth's most customer-centric company. We are seeking a Tax Analyst to be a member of our Global Tax Calculation Services Program. The Global Tax Calculation Services Program is comprised of tax professionals and software engineers that are responsible for providing end-to-end global transaction tax calculation solutions (sales and use taxes, communication taxes, value-added taxes, good and services taxes, and other consumption taxes), to Amazon, and thousands of other merchants selling on Amazon marketplaces and other e-commerce platforms. This position is focused primarily on tax engine configurations through Amazon’s software systems, though there may be opportunities for broader exposure to other tax projects. This is an exciting opportunity to be a part of a team that is having a daily impact on company success. If you are looking for a fast-paced, innovative company, come make history with Amazon’s Global Tax Calculation Services Program! Key job responsibilities• Configuration and ongoing maintenance of Amazon.com’s transaction tax calculation software.• Researching transaction tax laws to create and maintain the tax rules (e.g. product taxability) within the transaction tax calculation software.• Participating in projects throughout their lifecycle – from design through delivery – with an emphasis on testing to ensure that projects conform to the business requirements and rules.• Communicating with merchants, customers, and Customer Service regarding the calculation of transaction taxes.• Providing subject matter expertise to various business and IT organizations to include Business Development, Marketing, Legal, Customer Service, and various product groups. BASIC QUALIFICATIONS- Bachelor's degree- Knowledge of Microsoft Office products and applications at an advanced level ...

Business Intelligence Engineer Come build the future as a Business Intelligence Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world. As an Amazon Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Business Intelligence Engineer positions that are based on your preferred location, team, and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions include, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, amazon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.About Us: Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance be-tween your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilities• You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate data into meaningful insights through collaboration with scientists, software engineers, data engineers and business analysts. • You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation• Learn new technology and techniques to meaningfully support product and process innovationBASIC QUALIFICATIONS- At least 4+ years of experience using SQL to query data from databases/data warehouses/cloud data sources/etc. (e.g., Redshift, MySQL, PostgreSQL, MS SQL Server, BigQuery, etc.).- Experience with data visualization using Tableau, Quicksight, or similar tools.- Bachelor’s degree in Statistics, Economics, Math, Finance, Engineering, Computer Science, Information Systems, or a related quantitative field.- Ability to operate successfully and independently in a fast-paced environment.- Comfort with ambiguity and eagerness to learn new skills. ...

--About ART19--ART19 is a leading audio platform, providing cutting-edge tools for on-demand hosting, distribution, ad serving, and audience measurement. At the intersection of publishers and advertisers, the company powers hundreds of millions of podcast downloads every month for the industry’s largest shows. ART19 enables publishers to manage all content and ad operations in one place, offering best-in-class targeting capabilities, seamless integration with listening platforms, and a flexible infrastructure to continuously enhance revenue opportunities for its customers. ART19 equips advertisers with services to reach audiences through smart targeting and custom ad creative capabilities.In addition to offering best-in-class podcast hosting and we also power ad products that enable a growing targeted ad marketplace across a pool of more than 1,000 podcasts that includes shows such as “How I Built This", "Morbid," and "Smartless", from major podcast networks like Wondery, CBS News, and NBC Universal.--The Role--Software Development Engineers on the ART19 team are end-to-end owners. They use technology to solve complex problems across the podcast ecosystem, collaborating with team members in and across teams. They have the responsibility to improve and build new tools, services, and applications. Taking a business problem from conception and designing, developing and deploying software solutions while holding a high bar for code quality and their craft, is at the heart of how they make impact. They have a responsibility to deliver on schedule using current software engineering best practices.Communication is an integral part of this role, and there is an expectation that they will engage with stakeholders on planning and communication of project deliverables. They may also be part of an on-call rotation within their team and in the event of problems, are able to troubleshoot, research the root cause, thoroughly resolve defects whilst maintaining ongoing communication with stakeholders and customers.Ads domain knowledge will be key in this role.--Work/Life Harmony--Our team also puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. --Mentorship & Career Growth--Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and detailed and constructive code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.This role can be located in San Francisco, CA or Los Angeles, CA A day in the lifeWe prioritize distraction-free productivity so a day in the life of an ART19 engineer is focused and hands-on. You will work within a team of cross-functional engineers, product managers and designers, constructing the end-to-end features to enhance best-in-class tools for podcast creators. You will find yourself writing and reviewing code, architecting cool new things, and solving technical challenges.About the teamWe believe in delivering the highest quality tools to empower and delight our customers. We act swiftly - recognizing our customers’ changing needs - and regularly introduce groundbreaking features. Each member of the team is an owner and we give them the agency and voice necessary to thrive. We take a test driven development (TDD) approach to building software and lean into iterative release managementBASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Stay local, shop global! Amazon Cross Border Shopping experiences allow customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store and Customer Exports have presence in multiple countries and is at the forefront of Amazon’s global expansion strategy. We have maintained a startup culture and are looking for a Software Development Engineer I with an entrepreneurial mindset and tech prowess to solve the next level of challenges in international shopping for worldwide customers.We are looking for a Software Development Engineer (SDE) to join the Cross Border Customer Experience team. In this role, the SDE will design, write, and maintain user experience software for Amazon shopping pages used by millions of customers around the world. The engineer will collaborate with world-class product managers to define the future direction of customer experience throughout the entire shopping journey (Search, Detail Page, All Offers Display, Cart, Checkout, Order Details Page) and will apply the best engineering practices to deliver working solutions for international Amazon customers. The SDE will work on customer’s international shopping journey including personalized recommendations and displaying relevant cross-border shopping information (pricing, delivery, legal) in order to enable customers to shop efficiently and with confidence while delivering on business goals. The SDE will adhere to best practices of software development in large-scale distributed systems while innovating and experimenting in an agile fashion. You will participate in the entire software lifecycle from concept, design, development, through testing, release, and maintenance. You will be mentored by tenured Amazon engineers and you will be expected to coach and mentor others around you.Key job responsibilities- Gather and analyze business and functional requirements, and translate business requirements into technical design specifications.- Write high-quality, efficient, testable code and recommend improvements in development, maintenance, and system standards, and contribute to software documentation.- Design, develop and deploy medium to large software solutions- Maintain and support our software in production including urgent support for customer-facing systems- Be responsible for technical problem solving, meeting product objectives, and developing best practices- Serve as an essential technical resource in the full development cycle.- Mentor junior team members technically- Contribute to multi-year product and technical roadmapsBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Customer Service Worldwide Defect Elimination (WWDE) organization provides excellent customer experiences for Amazon by remediating issues in real-time, reducing defective products and purchasing experiences, and enabling others through our suite of voice of the customer tools. We build strategic technology and services used by multiple Amazon groups that allow us to rapidly remediate customer issues in real-time and identify defects post contact to resolve the issues across Amazon. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed Principal Product Manager, Technical.Key job responsibilitiesAs a Principal Product Manager-Tech you will establish a project intake and prioritization process, gather requirements, drive the product metrics, and own our Quarterly Business Review (QBR) and inputs into wider reporting mechanisms. You will partner with WWDE Program Managers, various business teams, and our data and research science team to identify, surface, and drive improvements for the Customer Experience Impact science models. You will be able to dive deep and apply principles and products that will form an exciting roadmap.Product management at Amazon is inherently cross-functional. You will need to be an owner of your portfolio, making strategic product decisions grounded in data. You will work closely with business teams, leaders, engineering teams, economists/scientists and business intelligence analysts in an agile development environment to launch new features and experiences. Other key responsibilities include monitoring the execution of the project, providing project progress to stakeholders, and ensuring appropriate levels of product quality and performance.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamWWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction in connecting organizations to customer experiences. Our vision is to be the ultimate steward representing the “empty chair,” empowering CS and Amazon teams to easily measure, listen, and act on customer feedback, ultimately provide a defect-free customer experience. This key role is part of the team that broadly supports defect detection Voice of Customer (VoC), root cause identification and resolution (Andon Cord), and earns back customer trust (Concession). We support these services with a combination of engineering and science.BASIC QUALIFICATIONS- Bachelor's degree- 6+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition ...

Business Intelligence Engineer Come build the future as a Business Intelligence Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world. As an Amazon Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Business Intelligence Engineer positions that are based on your preferred location, team, and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions include, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, amazon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.About Us: Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance be-tween your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilities• You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate data into meaningful insights through collaboration with scientists, software engineers, data engineers and business analysts. • You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation• Learn new technology and techniques to meaningfully support product and process innovationBASIC QUALIFICATIONS- At least 4+ years of experience using SQL to query data from databases/data warehouses/cloud data sources/etc. (e.g., Redshift, MySQL, PostgreSQL, MS SQL Server, BigQuery, etc.).- Experience with data visualization using Tableau, Quicksight, or similar tools.- Bachelor’s degree in Statistics, Economics, Math, Finance, Engineering, Computer Science, Information Systems, or a related quantitative field.- Ability to operate successfully and independently in a fast-paced environment.- Comfort with ambiguity and eagerness to learn new skills. ...

The Forge team provides tools, services and frameworks for one of Amazon's fastest growing businesses. The team's mission is to create engaging and intuitive advertising experiences across campaign creation, management, and strategic recommendations. We help advertisers reach their marketing goals and getting the most out of their brand and product catalogs while minimizing cognitive load. We accelerate advertiser success through every stage of the advertising cycle—from planning, discovery, and decisions to launch, manage, and monitoring of campaigns, through to ongoing optimization via recommendations and insights. Our customers include sellers, vendors, authors, entertainment creators (both endemic and non-endemic), as well as partners, agencies, and Amazon’s marketing and sales teams, who operate globally and across all device types.We are looking for a Sr. Software Development Engineer to help us evolve the tools, services and frameworks we provide. We seek that rare combination of a solid coding background, a proven track record of applying technologies at scale, and a willingness to challenge the status quo and raise the bar on every service and feature we build. Key job responsibilities- A strong understanding of, and a desire to deeply learn customer and developer needs, experience building and operating consumer-facing systems from the ground up, excellent analytical skills, and the ability to build trusted relationships with senior partners (Sr. SDM, Director, VP), as the initiatives are highly strategic and visible across Amazon's senior leadership.- You will be responsible for challenging the status quo, raising the bar on every service and feature we build, driving the team’s long-term vision and architecture, shaping roadmaps, and providing technical leadership to the engineering team. The ideal candidate will have extensive design and architecture experience, knowledge of AWS technologies and services (e.g., AWS Lambda, ECS, CloudFormation, VPC, API Gateway, Amazon CloudWatch, etc.), front-end and middle-tier frameworks, and a proven track record of building mission-critical, highly scalable systems.- To drive our campaign creation technology evolution strategy, we are looking for someone self-motivated, who will invest time in understanding customers in a meaningful way, is highly goal-oriented, self-driven to push boundaries, and has a track record of delivering resultsBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience developing full-stack applications with MVC/MVM frameworks (e.g., React.js, Vue, NextJs, NuxtJS, Express, Fastify, Spring, Grails ..)- Strong computer science fundamentals in data structures, algorithm design, problem-solving, and complexity analysis.- Experience working with Cloud/Amazon Web Services (AWS) products. ...

An opportunity to join a growing Privacy & Regulatory team, this role will play a critical role as we continue to innovate and grow our ads business. Amazon Privacy is seeking a Privacy & Regulatory Specialist to support key, global regulatory compliance initiatives. Candidates should have a broad understanding of privacy, consumer protection and online services regulation and an ability to focus on consumer sentiment and customer experience.Key job responsibilities• Act as the regulatory owner/expert for multiple Amazon products and services, defining our compliance strategy across privacy (e.g. GDPR, ePrivacy), consumer protection and online services (e.g. EU Digital Markets Act and EU Digital Services Act).• Dive deep into our products and experiences to develop an in-depth understanding of how they work, the current privacy and regulatory controls and articulate compliance implications to stakeholder teams.• Draft relevant policies and controls that support mature compliance programs and governance.• Guide leadership in balancing risk management concerns and risk mitigations against customer experience while contributing to product roadmaps.• Drive process improvement and control implementation projects in coordination with other teams.• Evaluate known issues and identify root causes through end-to-end process evaluations.• Apply a working knowledge of global data privacy, consumer protection and online services regulations and policies to articulate customer/control impact and drive alignment across teams.• Follow the developments of relevant privacy, consumer protection and online services laws, customer expectations, and regulatory guidance to identify and communicate key trends and to protect customer trust.• Raise the bar on customer experience for privacy, consumer-protection and online services related regulation.A day in the lifeIn this role, focused on and driving and enhancing our privacy and regulatory program, you will partner with stakeholders across Amazon, acting as a thought leader for in-scope regulations and related compliance programs who conceives and advocates for our overall compliance strategy. You will work independently with the ability to prioritize workloads in a fast-paced environment while supporting multiple, simultaneous programs.About the teamPart of Amazon Ads Customer Trust, the Ads Privacy & Regulatory team consists of dedicated privacy and regulatory specialists with expertise in digital advertising. The team is focused on raising the privacy and regulatory compliance bar on our advertising products and services, driving a superior customer experience, and ensuring we protect customer trust.About the teamOur team drives the compliance strategy, implementation and program mechanisms required for Amazon to comply with obligations that protect customer personal or sensitive data, and span most or all of the company.BASIC QUALIFICATIONS• 7+ years of experience in privacy, regulatory, or risk and compliance roles.• Demonstrable ability to communicate and manage relationships with stakeholders to drive results• Experience operationalizing and/or managing global regulatory requirements• Strong written and verbal communication skills.• Knowledge of risk management methods and industry best practices.• Record of delivery of regulatory-driven process improvement projects with technology processes and/or major tech companies.• Ability to understand complex business processes and technologies.• Analytical decision making with a demonstrated ability problem solve, make decisions in complex situations and drive issues to completion.• Proven history of having worked effectively across cross-functional teams and business functions to drive change. ...

The Amazon Privacy team is on a mission to make it easy for Amazon teams to meet customer expectations and regulatory obligations when it comes to taking care of their personal data.As a Business Intelligence Engineer for Amazon Privacy, you will own, source and deliver the metrics which enable Amazon Privacy to validate to ourselves, to our internal partners, and to our external stakeholders that we are meeting our privacy obligations across the company. To extract data and meaningful insights, you will partner with our product and engineering teams who own tools used by builders and privacy specialists across the company. You will work with product and engineering leads to discover new ways to view and report on privacy impacting initiatives.Privacy is a fascinating, fast-moving and ever-changing area - there's still many opportunities for invention and innovation ahead of us.Key job responsibilitiesYou will own sourcing data to be used in our internal dashboards, as well as our regular business reviews, weekly, monthly, and quarterly. You will work with the Amazon Privacy product team to build a scalable ongoing metrics and analytics program. You will research the impact of privacy automation and tooling on both customers and business users. You will coordinate with our internal auditing team to ensure we have the data necessary as part of our overall evidence of compliance program.About the teamWe own software products that teams use to identify their privacy obligations, as well as the products they use to support those obligations in their software.We partner with core builder framework teams, privacy legal, and privacy specialists across the company. Our teams are in Arlington VA, Austin TX, Seattle WA and Romania.Privacy knowledge is beneficial but not at essential. Many of us learned on the job, having come from other Amazon teams.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...