Amazon.com LLC

AWS Elemental is the world-leader in video processing products. We are looking for an experienced Product Management professional to define the future vision of our video encoding product offerings. By joining Elemental, you will be a part of supplying the best and most consistent high performance for the broadest set of feature-rich applications. You will be at the forefront of delivering customer applications and content securely anywhere in the world.We are looking for a PMT-ES who is passionate about solving customers’ problems such as ability to scale for the largest events while delivering high quality video, understands video codecs, has an ability to advocate / influence the media industry, and is interested in exploring new ways of improving video (e.g. AI/ML). This PMT-ES has demonstrated success in turning ambiguous customer needs into successful products. Candidates will be comfortable working closely with and across agile teams. This is a high visibility, high impact role that will interact with all levels of AWS leadership. The right person is naturally customer centric and thrives in a fast-paced environment that requires strong technical and business judgment, video background, and solid communication and writing skills. Bring your passion for what’s possible in the world of cloud services and join us!About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical (software development, network development, IT, other related) experience- 5+ years of working as a Technical Product Manager experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- 5+ years of working as a Product Manager on video codecs ...

Come be part of a team that will directly shape and influence the future growth of Amazon. The Hiring Software Delivery (HSD) org is responsible for delivering an industry leading candidate experience; developing, building, and innovating, global, scalable technology recruiting solutions that are both powerful and light-weight. This team and technologies are critical components in Amazon’s continued growth and launching of new products and services.You will contribute to all aspects of the software development lifecycle including design, development, documentation, testing and operations. You have strong verbal and written communication skills, are self-driven and deliver high quality results in a fast-paced environment. As a part of the Hiring Software Delivery team, you will deliver robust feature sets, intuitive designs, and user interfaces that make it easy for Amazonians to excel at recruiting the top talent in the world.Key job responsibilities- You will work with multiple cross functional teams to gather requirements, design, develop, deploy, and operate it across solution pipelines.- You will collaborate and lead initiatives across multiple teams to develop applications on AWS cloud infrastructure and set best practices for software development processes.- You will design and develop code, build CI/CD pipelines, test automation, and dashboards for monitoring health of systems and data pipelines.- You will develop and mentor junior and new team members.- You will lead engineering excellence initiatives for the org.A day in the lifeA SDE in Hiring Software Delivery is responsible for designing, developing, testing, deploying, and operating services that enable high quality talent acquisition for Amazon. We write code, debug, and create the world’s most innovative products. We work in collaboration with other teams for designing and delivering scalable, flexible, low latency, and high throughput software.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.Key job responsibilitiesKey Responsibilities include:- Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.- Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.- Develop and implement Reliability plans that support increasing the Uptime of the facilityDrive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.- Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.- Provide oversight for budget development and execution, and capital planning.- Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.- Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.- Leverage the entire maintenance team for the benefit of the North American network.- Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.- Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.- Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.- Help create a world-class Maintenance organization.- Be willing and able to relocate for the needs of Amazon.BASIC QUALIFICATIONS- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.- Experience leading change and maintenance teams in multiple site environments.- 7+ years’ experience managing employees and their performance. ...

This role supports the global Operating Expense (OpEx) teams, including General OpEx, Marketing expenses and Compensation and Benefits. The OpEx space offers great opportunities to learn about Amazon’s broad landscape due to vast impact of OpEx. You will have the opportunity to influence the overall vision and strategy to automate certain OpEx tech debt which may require teams to build new systems. The individual will have the opportunity to manage small to medium size simple & complex projects with high impact and exposure. These programs provide great opportunities for learning all about Amazon’s North American consumer space and will require the individual to work across teams in FBI/Accounting, Tax, FinOps, business and tech. This space requires the individual to navigate through ambiguity and come up with solutions for new uses frequently.In this role, the individual will be part of a team that collaborates with business finance and technical teams to deliver world class solutions that are highly scalable, secure, and flexible. This person will have exhibited an ability to execute tactically and strategically. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope business requirements and prioritize.Key job responsibilities• Drive program objectives – provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support.• Define requirements and work with partner teams to design, implement and launch scalable solutions. • Design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion.• Communicate new/updated programs and processes to leaders, employees, and cross functional organizations.• Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.• Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.• Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts. A day in the lifeDay to day activities will look like as follows:- Project Management- Delivering accounting requirements to business & tech- UAT testing- Communicate program updates to relevant stakeholdersBASIC QUALIFICATIONS- 4+ years of program or project management experience- Bachelor's degree in finance, accounting or related field- Experience using data and metrics to drive improvements- Experience working cross functionally with tech and non-tech teams- Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules ...

Amazon's vision is to be Earth's most customer-centric company. The growth of our international business (countries outside the USA) combined with increasingly complex tax legislation has resulted in a multitude of tax controllership requirements across various tax domains. To effectively manage these complexities, Amazon is committed to leveraging technology solutions and automation to streamline tax controllership processes. Amazon is seeking a Tax Manager to join our Tax Controllership team. We are looking for someone to help transform the way we manage tax controllership at Amazon by deconstructing existing processes, analyzing them, optimizing, automating, and rebuilding them, maximizing the use of technology. Maximizing the use of technology solutions is essential to meet the challenges of tax controllership across various tax domains. We are a team within the controllership organization responsible for operationalizing the use of technology to the maximum extent possible and rolling this out and enabling our tax controllership colleagues to successfully use these solutions. This might involve constructing new tax controllership automation or enabling our colleagues to use existing technology to its maximum advantage. An experienced tax technology professional is sought to help us address this field of work globally. Key job responsibilities- Drive the analysis of controllership teams' needs and designing new controllership tools and processes across various tax domains.- Identify and articulate the technology needs and constructing tax technology solutions.- Think big and have the chance to input into the long-term global strategy.- Demonstrate strong bias for action and the ability to deliver results, driving solutions over the line. - Thrive in highly complex distributed system environments and strong communication skills to convey your vision of solutions. - Work alongside members of the controllership teams and partner with other technology teams. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Knowledge of Microsoft Office products and applications at an advanced level- Experience working in a large public accounting firm or multi-national corporate tax department ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: - Possess a thorough understanding of local/regional and federal regulations and company policy. - Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. - Measure site’s performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan - Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. - Perform frequent site WHS audits to identify all non-compliant equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other sites. Review all changes to ensure new equipment and process are compliant. - Audit recordkeeping practices and Gensuite entries to ensure compliance to global WHS standards and regulations. - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. - Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving ability ...

Do you enjoy solving challenging problems and driving innovations in research? Are you seeking for an environment with a group of motivated and talented scientists like yourself? Do you want to create scalable optimization models and apply machine learning techniques to guide real-world decisions? Do you want to play a key role in the future of Amazon transportation and operations? Come and join us at Amazon's Modeling and Optimization team (MOP).Key job responsibilitiesAn Applied Scientist in the Modeling and Optimization (MOP) team - provides analytical decision support to Amazon planning teams via applying advanced mathematical and statistical techniques.- collaborates effectively with Amazon internal business customers, and is their trusted partner- is proactive and autonomous in discovering and resolving business pain-points within a given scope- is able to identify a suitable level of sophistication in resolving the different business needs- is confident in leveraging existing solutions to new problems where appropriate and is independent in designing and implementing new solutions where needed- is aware of the limitations of their proposed solutions and is proactive in communicating them to the business, and advances the application of sciences towards Amazon business problems by bringing new methods, ideas, and practices to the team and scientific community.A day in the life- Your will be developing model-based optimization, simulation, and/or predictive tools to identify and evaluate opportunities to improve customer experience, network speed, cost, and efficiency of capital investment.- You will quantify the improvements resulting from the application of these tools and you will evaluate the trade-offs between potentially competing objectives. - You will develop good communication skills and ability to speak at a level appropriate for the audience, will collaborate effectively with fellow scientists, software development engineers, and product managers, and will deliver business value in a close partnership with many stakeholders from operations, finance, IT, and business leadership.About the team- At the Modeling and Optimization (MOP) team, we use mathematical optimization, algorithm design, statistics, and machine learning to improve decision-making capabilities across WW Operations and Amazon Logistics.- We focus on transportation topology, labor and resource planning for fulfillment facilities, routing science, visualization research, data science and development, and process optimization.- We create models to simulate, optimize, and control the fulfillment network with the objective of reducing cost while improving speed and reliability.- We support multiple business lanes, therefore maintain a comprehensive and objective view, coordinating solutions across organizational lines where possible.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

We are looking for a Mechanical Engineer to develop solutions that require significant innovation to push the state of the art in physical retail technology for the new Amazon Dash Cart and other confidential projects. Our team is based in the Boston MetroWest area. Amazon Dash cart allows shoppers to checkout without lines — you just place the items in the cart and the cart will take care of the rest. When you’re done shopping, you leave the store through a designated dash lane. We charge the payment method in your Amazon account as you walk through the dash lane and send you a receipt. Designed and custom-built by Amazonians, our Dash cart uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Check it out at https://www.amazon.com/b?ie=UTF8&node=21289116011.Key job responsibilitiesAs a Mechanical Engineer within our team, you will engage with a skilled and accomplished cross-disciplinary staff to conceive and design innovative technologies. You will collaborate with internal and external stakeholders to drive key aspects of technology solution definition, execution and validation. Some of the key job functions of the mechanical engineer include: • Serve as technical lead and take design ownership of one or more major components or a subsystem through the entire product development life cycle. In addition to technical work, this often includes managing the development schedule for these components/systems.• Create detailed design specification and validation plans/documentation. • Build and evaluate prototypes to quickly iterate & improve designs thru rapid learning cycles.• Validate that subsystems and components meet product requirements, and solve problems when they arise.• Manage the technical relationship with 3Ps in concert with supply chain to deliver new components to the required specification and required schedule• Develop one or more areas of subject matter expertise to aid in developing and bringing products to launch – and share this with the team for everyone’s growth.A day in the lifeA day in the life: on a given day you will…a. dive deep into engineering design ownership: contributing to system architectures, creating components, creating proofs of concept, getting ready for prototype build cycles or tooling/component releases, preparing for design reviews, running simulations.b. Spend time in the lab: building & testing prototypes in collaboration with colleagues, leading investigations into issues.c. Provide input to the team in meetings and hallway conversation: reading peer documents and contributing to constructive debate about solutions to difficult challenges, contributing to the refinement of team best practices.About the teamOur Hardware-ME team is a mix of different experience levels and backgrounds – we all pride ourselves on being able to work on any challenge, across the different system functions and incorporating different engineering disciplines. But, we all also develop a specific subject matter expertise, mutually agreed upon with in the team, in order to grow our own (and the team’s) breadth and depth.BASIC QUALIFICATIONS- Bachelor's degree in mechanical engineering (or similar field) and 4+ years of experience in the consumer or industrial electronics industry as a mechanical design engineer- Experience with design tools including Solidworks and/or ProE/Creo- Exposure/Familiarity with FEA, DFMEA, and statistical analysis tools- Exposure/Familiarity with thermal analysis, product validation, and materials process validation- Prior experience with delivering products into mass production- Experience in engaging & working with vendors and suppliers to deliver in fast-paced technical environment ...

Are you ready to get in on the ground floor of Project Kuiper, Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world?It’s Day 1 for Amazon’s next billion dollar business and we are looking for a Technical Program Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.The ideal candidate will possess both the technical background that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem solving situations requiring an understanding of technical infrastructure and stakeholder expectations.Key job responsibilities- Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate in Proof of Concepts (POCs) sessions to ensure proposed solutions can meet business requirements.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Manage a portfolio of system implementation projects from design to deployment including integration with Amazon Corporate systems.- Build deployment project plans and manage risks impacting successful delivery. - Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.- Possess a strong program management background, have experience leading large/complex/cross-org projects, and have a well-rounded technical background.- Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way.- Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems.- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks.- Write effective narratives and present them concisely and effectively to senior management.- Develop program and team processes and tools as required.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging business problems and have the opportunity to work with Kuiper and Corporate technical teams.About the teamKuiper Finance Technology (KFT) is a part of Devices and Services (DaS) FinTech team supporting Kuiper Finance. KFT provides program management, SAP product, and BI reporting solutions to support Kuiper business initiatives. BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of technical product or program management experience- 3+ years of working directly with engineering teams experience- 3+ years of experience in finance, supply chain, consulting or operations role with proven experience in leading process and systems transformation initiatives.- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Are you up to the task of delivering innovative solutions that manages a supply chain of millions of unique products involving hundreds of thousands of suppliers and tens of millions of customers around the world? Amazon’s Strategic Sourcing team is looking for Senior Operations Research Scientists to build Amazon’s next generation of inventory planning and supply chain solutions. We are part of Supply Chain Optimization Technologies (SCOT): https://www.youtube.com/watch?v=ncwsr1Of6Cw&feature=youtu.be Our systems use real time, large scale optimization techniques to automatically procure and source the product from suppliers and optimize the flow of goods across the supply chain to minimize the cost and lead time for customers. Our team is focused on saving hundreds of millions of dollars using cutting edge science, machine learning, and scalable distributed software on the Cloud that automates and optimizes supply chain under the uncertainty of demand, pricing and supply. We are unique in that we’re simultaneously developing the science of supply chain planning and solving some of the toughest computational challenges at Amazon. Unlike many companies who buy existing off-the-shelf planning systems, we are responsible for studying, designing, and building systems to suit Amazon’s needs. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists/statisticians/economists and software developers in the business.We are seeking an experienced research scientist. Candidate will be responsible for developing solutions to better manage/optimize the flow of inventory in Amazon's network world wide. This position will focus on identifying and analyzing opportunities to improve existing algorithms and also on the next generation of Amazon’s inventory supply chain optimization systems. This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply their technical and statistical knowledge to identify opportunities for further research. You should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon’s strategic needs. In joining our team, you'll enjoy a highly competitive salary, growth, working closely with smart engineers and researchers along with other benefits. We have a creative and comfortable work environment and this is your opportunity to be part of a fast-paced and growing technology team.Key job responsibilitiesSupply chain management, optimization, operations research, machine learning, reinforcement learningBASIC QUALIFICATIONS- PhD in operations research, applied mathematics, theoretical computer science, or equivalent- 5+ years of industry or academic research experience- Communication: Able to convey mathematical results in plain English, being able to clarify and formalize complex problems. Functional thought leader, sought after for key tech decisions.- Knowledge of programming languages such as C/C++, Python, Java or Perl to prototype the research ideas ...

Amazon is seeking an experienced Analytics Program Manager to join our team and help unlock insights that drive strategic business decisions. This role is part of the Owned Content & Channels team, which sits within Amazon’s communications org. Working cross-functionally with internal and external stakeholders, this role will balance effective program management with day-to-day ownership of business data to drive insights and actions. The right candidate will blend advanced reporting with strong critical thinking and analytical problem-solving skills, analyzing the performance of our content and channels and making recommendations to guide strategy. Flexibility and the ability to prioritize in a changing business environment will also be key. Our website, About Amazon, aims to be the first and most trusted source of news and information about Amazon for external audiences. This role will analyze and develop insights across a global collection of websites and will need to work closely with a wide variety of partners around the world across multiple languages.You are a builder who is at your best when distilling complex strategies into distinct and clear milestones. You are a natural analyst, detail oriented, and possess expertise in both qualitative and quantitative analysis with a passion for delivering actionable insights to key stakeholders. The ideal candidate knows and loves working with business analytics and website analytics tools (e.g., Excel, Adobe Analytics, Parse.ly, Chartbeat), and can partner with business leaders to deep-dive into data to solve complex business problems. You are analytical, organized, curious, and work backwards from the business problem. Cross-team coordination, project management, and strong writing skills are essential. This role reports into the Sr. Analytics Program Manager.Key job responsibilities• Own the reporting for Amazon’s international owned content and channels, including About Amazon websites in NA, EMEA and APAC. Ensure measurement and reporting consistency among the team.• Develop weekly, monthly, and ad-hoc reports for key About Amazon websites, including performance metrics and insights.• Develop quarterly deep-dive reports for vertical specific content for key About Amazon websites.• Translate key business questions related to audience, content, or channel into research and analysis, defining the sets of data required for each project. • Counsel international editorial team on how to tell a story with data, which metrics to prioritize, and how to draw insights from data.• Support team’s goal setting and tracking program by tracking team progress towards goals and advising on KPIs that will most effectively and accurately measure the impact of content and channels.• Work cross-functionally with other analytics, reporting, and research teams to develop and share best practices and learnings, define and refine benchmarks, and develop best-in-class insights. • Partner with cross-functional stakeholders to implement solutions that can scale globally, based on data insights from multiple sources and across multiple channels. • Be resourceful and creative to overcome obstacles and turn challenges into opportunities.• Keep updated on industry trends and best practices. BASIC QUALIFICATIONS- Bachelor degree in Statistics, Computer Science, Communications or Marketing, or equivalent years of experience.- 4+ years of data analytics experience- 4+ years of experience with analytics tools, such as Adobe Analytics, Google Analytics, Chartbeat, Parse.ly and Google Search Console.- 4+ years of experience in marketing, journalism, or related fields.- 4+ years of experience with Excel (data manipulation, Vlookup, macros, charts and pivot tables)- Experience working cross functionally with tech and non-tech teams- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion ...

At Amazon, we are passionate about helping customers. We are insightful, influential, inquisitive, and analytical. We collaborate globally, celebrate and leverage diverse perspectives, and support our peers to excel both at work and away from work. We are Selling Partner Support, integral partners to the WW Amazon Store supporting Selling Partners anywhere on Earth. Selling Partner Support provides world class help to solve individual Selling Partner problems. But they also dig up root causes to prevent future problems from happening to other Sellers. If you too have a knack for applying local learnings to drive WW and long-lasting improvements on behalf of Selling Partners, you will be right at home with us. If you thrive in simplifying the complex, deriving insights from numbers, and enabling your team to move thoughtfully and quickly forward, we’re the team for you. If you have a passion for elevating your business team’s ability to deliver on key goals with a high bar for cost efficiency while balancing the quality of support, look no further and join our team! The Selling Partner Support Finance team is looking for its Senior Financial Analyst FP&A. In this role, you will be partnering with our Selling Partner Support Global Footprint team, focusing specifically on the Outsource portion of the operation. This role will partner directly with outsource leadership, who are responsible for handling over half of all volume that comes from our Selling Partners while balancing speed, cost, and quality. Our outsource operation spans across the globe, supporting an operation that runs 24x7 across 17 sites, 22 stores, and 21 languages.The role is critical to ensure controllership in execution and collecting risk and opportunities and translate them in financial insights to business leaders and finance leadership. By joining us, you will have opportunities to interact with stakeholders at many levels all around the globe, deliver crisp and clear communication verbally and in writing, influence decision making, and apply your financial acumen to a wide variety of challenges. You will also have exposure to the core FP&A work across Selling Partner Experience, with VP-level visibility.Key job responsibilities- Perform Month end close related activities - Execute monthly, quarterly, and ad-hoc reports related to Var. Cost, Fixed cost and HC for US Store and Americas region. - Partner with WWCS FP&A team on Monthly and Quarterly close / planning activities.- Prepare initial write up documents and presentations to Americas CS leadership.- Be a key contributor and representative of Americas Finance team in cross CS projects.- Drive continuous improvement and standardization of processes, including implementation of best practices and automation initiatives, collaborating with other teams.- Gather risk and opportunities as well as Outlook and Dogs not barking to summarize Region and Store views before final review with Americas FP&A Manager.- Use your Dive Deep skill to understand variable cost, metrics and others that impact US Store as well as AMERICAS region and drive to conclusions with FP&A Manager.In this role, you will have to:- Communicate and partner with finance and business peers and leaders- Dive deep and help complex operational problems- Quickly build credibility and trust with internal customers - Demonstrate work ethic and strong desire to exceed expectationsAbout the teamThe Americas Customer Service Finance team is looking for its Senior Financial Analyst FP&A. In this role, you will be partnering with our CS FP&A, Operations, Capacity Planning, Human Resources, Operation Excellence teams to name a few. Our operations span from USA to Colombia, South Africa, Philippines … in total 8 countries as well as outsourcing partners across the world. The FP&A role is critical to ensure controllership in execution and collecting risk and opportunities and translate them in financial insights to business leaders and finance leadership. By joining us, you will have opportunities to interact with stakeholders at many levels all around the globe, deliver crisp and clear communication verbally and in writing, influence decision making, and apply your financial acumen to a wide variety of challenges.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA/BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, and Computer Science) and 3+ years of finance experience or a related analytical field ...

Want to help develop the next generation of intelligent assistant products? Join us! We are looking for a talented Applied Science Manager to help us.Key job responsibilitiesYou will lead a team of scientists to improve our RAG applications. You will be responsible for: (i) developing novel retrieval and ranking models and partnering closely with engineering to improve model performance; (ii) improve content and query understanding models to deliver improved signal to retrieval and ranking models; (iii) partner closely with content acquisition and LLM client teams to ensure our dependencies are met and we’re delivering value to the end customers, enhancing information grounding for LLMs; (iv) develop a science roadmap, including publication opportunities and how we can accelerate delivery of customer impact; (v) coach and develop the team, hire, and hold the bar on scientific rigor throughout the team.A day in the lifeA mix of (i) technical deep dives: working with the team to develop the right models, setup good experiments, debug models, etc. (ii) coaching and development: providing feedback, setting up mechanisms to ensure the team’s success, and (iii) working with customers and dependency teams to ensure delivery.BASIC QUALIFICATIONS- 2+ years of scientists or machine learning engineers management experience ...

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of inventory within the supply chain network. We have exciting opportunities across different business initiatives, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Senior Supply Chain Manager, you will take end-to-end ownership of building and manifesting our capacity plan, operations, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product and program teams in SCOT, Finance, Engineering and construction and more. You will utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you are managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth. The ideal candidate will not only have strong analytical skills and operational acumen, they will also be able to present and visualize data in a succinct manner and craft concise and comprehensive verbal and written narratives to influence executive decisions.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units- Lead initiatives to optimize and manage the flow of inventory within the supply chain network- Balance capacity and demand, assess and improve the efficiency of distribution networks, warehouses, and logistics operations- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale and develop cadences to communicate progress to senior leaders- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain networkAbout the teamThe Global Capacity Planning team's mission is to plan and deliver the North America Customer fulfillment capacity to meet the demand of our customers at desired speed and quality while improving the long term cost structure of the network. Our customers are: S&OP, PPT, Finance, FC operations, WW and Operations Engineering, Real Estate, WW Design, Launch, and Safety/EHS.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

As a Senior Enterprise Service Manager (ESM) for AWS focusing on the U.S. National Security (NatSec) market segments, you will have the exciting opportunity to assist the NatSec Sales Team in building, shaping, and executing on their Professional Services (ProServe) capture and proposal strategy. Your responsibilities will include aligning ProServe offerings to critical business and IT outcomes, overseeing and assessing capture and proposal activities specific to AWS ProServe, working with partner managers to drive a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology. The Senior ESM will develop and maintain a long-term pipeline of cloud-related opportunities and packaged offers across national security accounts and agencies. You will dive deep into customer priorities, needs, and challenges and identify opportunities for AWS ProServe to support their missions and objectives. You will develop and implement go-to-market plans for those opportunities and drive them through the sales cycle. You will identify technologies, services, solutions, and partners that help our customers achieve their missions. You will support the account, capture, and proposal teams as they develop and implement capture strategies, partner strategies, proposal approaches, and technical solutions. You will work closely with and support the AWS NatSec sales teams as they build their long-term pipeline. You will drive pipeline opportunities through the funnel and coordinate with AWS ProServe and Service teams to position them for success.You will create capture and proposal content, coordinate and deliver narratives, case studies, use cases, pilots, proofs of concept, and demonstrations that help customers see the value of AWS technologies as delivered by ProServe. In addition, you will provide government customers with total cost of ownership (TCO), return on investment (ROI), business case analysis, and pricing volumes. You will work with AWS technical teams including service teams, solution architects, and specialized sales to provide detailed technical information and differentiators that can be delivered by ProServe. You will create review schedules and internal documents to present opportunities and investment proposals to leadership teams and other stakeholders.The ideal candidate will possess deep knowledge of the NatSec market space, customers and their missions, priorities, and procurement systems. They will have a combination of experience in strategic planning, business development, sales, and program management. They will have a proven and successful track record of building and managing a large pipeline of opportunities within the NatSec market. They will have a deep industry background that enables them to engage and communicate effectively on a wide range of technical and business discussions with customers, partners, and internal AWS teams. They will have technical understanding and knowledge to support ProServe, Capture, and Sales teams as they work through developing competitive technical solutions. They will have hands-on experience in developing, proposing, and winning large deals and programs. They will have to demonstrate their experience in building successful go to market plans, technical solutioning, partner and teaming strategies, selling through various business models and contract vehicles, and the ability to convey differentiators and value propositions. Understanding of the government contracting environment, policies, regulations, and procedures is important in this role.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. About the teamAbout the TeamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of technical specialist, design and architecture experience, external or internal customer facing, complex and large scale project management experience, as well as consulting, design and implementation of serverless distributed solutions experience- 5+ years of software development with object oriented language experience and database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Join the Amazon Web Services (AWS) Finance team! We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the IT industry. If you want to join a fast-paced, innovative team responsible for driving the financial performance of a diverse business portfolio, this is the place for you!In this role, you’ll be at the center of driving AWS’s sales strategy, partnering across Worldwide Specialist teams to deliver business insights, optimize investments, and drive revenue. You’ll collaborate with senior Sales, Business, Engineering, and Finance leaders on designing and implementing inspection frameworks to assess business performance and financial outcomes. You’ll build new mechanisms to ensure accuracy and integrity of financial data, and you’ll providing financial insights that drive our day-to-day business and position us for future growth.You are a well-rounded performer and will play an impactful role on the team. You demonstrate excellent business judgment and problem solving, and possess strong attention to detail.Key job responsibilities• Building rhythm of the business processes that help business leaders understand progress to goals as well as strategic insights to guide overall direction• Leading the financial support for existing Business reviews (WBR, MBR etc.), providing key insights on progress toward goals, working with teams on get-to-green plans, and assessing future risks.• Create and implement business mechanisms that are scalable to help the team make data-driven decisions• Driving thought leadership to identify and implement solutions to resolve, improve, automate, standardize, or simplify finance processes• Collecting analyzing, and presenting data-driven research that challenges status quo and champion change• Performing ad-hoc analysis proactively and present findings to senior leadershipAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.Amazon Shipping is looking to hire a data-driven, customer-obsessed, and visionary Principal Program Manager to lead the new Change Management function within Amazon Shipping. This role will be pivotal in managing all product and program changes within our dynamic and rapidly growing shipping vertical. The successful candidate will be a strategic thinker with exceptional leadership and communication skills, adept at driving transformation and ensuring seamless integration of changes across the organization.Key job responsibilities- Relentlessly advocate for Shippers and strive to simplify and improve their experience - Be a SME for the SWA WW onboarding processes and a key point of escalation for post onboarding experience- Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions.- Work closely with operations teams on process improvement for shipper experience.- Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline.- Partner with Product/Tech teams to define requirements for long-term tech improvements.- Drive program objectives – operationalize launch plans by ensuring stakeholders are aligned to program details and business requirements, manage implementation activities across large group of stakeholders, and develop and execute launch plans of new products and processes.- Scale services, tools, and processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience.- Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides.A day in the lifeWorking independently and autonomously analyzing data for all geos and driving process improvement plans to improve shipper experience. Collaborating with business, operations, product & tech to drive change.About the teamAmazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon is seeking a business intelligence engineer for a high visibility role supporting Prime Video Advertising. This role sits within the finance & strategy org, and provides opportunities for impactful contributions to the Prime Video business. Business intelligence engineers partner with finance, strategy, and other stakeholders to solve complex problems, including, reporting & tooling automation, business analysis, and strategic planning. This role will oversee reporting and analysis of Prime Video FreeVee, and other ads related products. - Partner with Finance and Strategy managers to design reports and analyses which answer important business questions. - Build impactful, scalable data pipelines and automated reporting products. - Produce meaningful, timely, and actionable analyses to inform sports business decisions.- Design and implement metrics to measure effectiveness of new products. - Work with data engineers, economists, and product managers to optimize PV reporting and analysis infrastructure and operations. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Amazon GuardDuty is a customer facing threat detection service that is built to protect applications and services running on AWS. The service applies data analytics to high volume service logs and employs techniques, such as machine learning and anomaly detection, to identify potential threats. We are looking to hire a software engineer for our Malware Detonation team. We are innovating new ways of building massively scalable and globally distributed security systems for assisting our customers with security and threat detection. The team interacts with reserachers and security engineers to build service in enriching the detection capability for AWS services and customers. The researchers use various Machine/Deep Learning algorithms to build new malware detection for the service.Our team puts a high value on work-life balance. This role is based out of Seattle office. Key job responsibilitiesSome of the key job responsibilites are: 1. Design and implement complex security services for AWS. 2. Manage oncall once in 2 to 3 months for a week (which is very light for this team) 3. Provide mentorship to junior engineers4. Support other team members in reviews7. Foster innovation and handle ambigous problem and turn them into opertunities. About the teamGuardDuty is a threat detection service that detects unauthorized, malicious, or anomalous activity in a customer’s AWS environment. One of the key features of the service is its simplicity: You just turn it on and it goes to work to identify threats and anomalies. The service helps customers identify reconnaissance, suspicious access, stealthy discovery, attacks, and changes to security critical settings.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

If you’re interested in working for a dynamic, rapidly growing business at the forefront of innovation and excellence, join our team as an Executive Assistant in AWS, Next Generation Developer Experience (NGDE). You will play a crucial role in ensuring the seamless functioning of our leaders, managing the complex calendars, collaborating with the Executive Assistant team and Business Partners. You will plan and execute various business meetings and events, schedule domestic and international travel, reconcile expenses and support space planning. This position requires an individual who thrives in a fast-paced and ambiguous environment, possesses exceptional organizational skills and attention to detail. The successful candidate has a high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (both internal and external to Amazon). They are able to be flexible and change direction seamlessly, will be able to complete complex tasks and projects quickly with little guidance, react with appropriate urgency to situations, and raise the bar in the Amazon Leadership Principals to take on varied and exciting new projects and learn new skills.Key job responsibilities* Management of complex calendar and scheduling requirements.* Tracking and helping drive completion of key deliverables and follow up on outstanding items.* Schedule cost effective air/hotel/ground transportation.* Complete and file expense reports; utilizing both domestic and international currencies.* Drive team activities (including staff meeting agendas and notes, org-wide meetings, social outings, supply ordering, and other key logistics).* Close collaboration with departmental EA peers.* Responsible for all space planning for business area* Ability to work independently with minimal direction.* Support annual operational planning process, business planning, performance review cycles* Serve as a business partner ensuring strategic, proactive and thoughtful support of the business cycleBASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with domestic or international travel coordination ...