Amazon Web Services, Inc.

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.This role supports services that focus on Infrastructure Automation/Governance, Configuration Management and Containerization. Infrastructure Automation encompasses services including AWS CloudFormation, Cloud Development Kit (CDK), Configuration Management, and AWS OpsWorks, which manages instances of Chef and Puppet. Automate, improve development, and release processes using CodeSuites, Elastic Beanstalk, AWS Service Catalog, and Control Tower for Governance. Responsible for building, deploying, and troubleshooting containerization technologies, which includes container networking on Docker, Elastic Container Service, Elastic Kubernetes Service.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience. Knowledge or experience with system administration, and troubleshooting operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). Knowledge or experience with administration and troubleshooting two or more of the following: DevOps/Deployment, Container Orchestration Management, and/or Configuration Management. Knowledge or experience with application deployment pipelines (Git, SCM, Chef, Puppet, Jenkins, Ansible, or related tools), Docker and Kubernetes. ...

At Amazon Web Services (AWS), we’re hiring an Associate Engagement Manager to team with AWS consultants, partner, and client teams. Engagement Managers manage the delivery of AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS.You will join as part of the AWS Professional Services (ProServe Associate to Consultant (A2C), which focuses on the accelerated career development of university graduates and early career professionals.Our team members work with enterprise customers locally, regionally, and domestically. As such, this role has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.Responsibilities and Abilities include: EXPERTISE* Collaborate with other AWS technical, operation, and customer facing teams to deliver engagement health metrics and ensure we are on track to meet customer milestones and business outcomes.* Experience leveraging formal project management and reporting methodologies.* Possesses knowledge of project management best practices and how to apply them in an effective yet pragmatic way across engagements.* Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology. SOLUTIONS* Lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then driving the AWS team members and customer stakeholders/SMEs to achieve those goals while understanding the client environment and any limitations to execution.* Actively looks for ways to improve process efficiencies and effectiveness.* Ability to apply strategic thinking and demonstrate understanding of requirements to execute.* Ability to make decisions guided by policies, procedures, and business plan with limited guidance.* Business and financial acumen.* Business case development.DELIVERY* Plan, organize, and manage all phases of a project life-cycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets.* Plays an active role in managing project goals and driving teams to achieve customers business outcomes by managing issues, risks, decisions, and action items.* Ability to take ownership, work under pressure and meet deadlines on time.* Ability to challenge, recommend and redirect teams as well as manage client expectations during the engagement.* Takes proactive steps to ensure teams meet or exceed customer expectations.* Works effectively in a dynamic environment with changing priorities.* Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments. COMMUNICATION* Interfaces with various customers and internal AWS stakeholders which consists of Sr Engagement Managers, Practice Managers, and project level resources such as SMEs.* Plans and oversees the preparation and dissemination of engagement financials and health status.* Able to present, communicate (oral & written), and build relationships across team members TEAMING* Proven success in working with teams and management.* Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.* Proven experience working in a matrix environment, managing multiple stakeholders.* Negotiation and conflict resolution capabilities.About the teamAWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our consultants will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.You will also have the opportunity to create white papers, writing blogs, build demos and other reusable collateral that can be used by our customers. Most importantly, you will work closely with our Solution Architects, Data Scientists and Service Engineering teams.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance:Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS• Bachelor’s degree in Business, Project Management, or STEM (Computer Science, Computer Engineering, Information Technology, etc.)• 1+ years experience assisting in project delivery.• 1+ years experience managing tasks, risk/issue of a project.• Understands the value proposition of the public cloud.• Understands agile frameworks and the software development lifecycle (practical or academic experience). ...

At Amazon Web Services (AWS), Security is our highest priority. The Regulatory Operations team within AWS Security Assurance is responsible for demonstrating the security controls of services offered by AWS. At AWS' scale, we invent new ways to provide the highest level of assurance to our most regulatory conscious customers.We are looking for a person motivated to take on challenges with a technical background to be part of a growing regulatory team that analyzes AWS controls and articulates compliance to regulatory agencies. As part of the team, you will be seen as an expert in how AWS control systems and processes meet security and compliance standards. You will be a key liaison with AWS service teams, infrastructure teams, AWS Security, and related Amazon corporate teams. You will have the ability to dive deep, understand, document, and communicate IT systems and processes, and be able to drive innovative process changes through multiple organizations and teams.You are someone who loves working across many stakeholders to design solutions for complex compliance challenges. We have a team culture that encourages ownership, diversity, inclusion, and innovation. We expect team members and management alike to take a high degree of ownership for their program vision and execution of ideas. You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong performing team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and willingness to disrupt the current processes to enhance a process, and always obsess over customers. You will join a team focused on creating unique customer experiences where ownership of the customer experience is key.The successful candidate is expected to be a leader who can deliver through high performing, diverse Security partners and who understands and sets a high bar for all parts of security. . Key job responsibilities- Participating in regulatory relationships, examinations and responsiveness.- Lead and manage areas of examination with excellent project management skills.- Communicate to team leads on the status and key deliverables of team initiatives, seek diverse opinions and coordinate improvement efforts.- Fielding and addressing requests for team support in collaboration with internal stakeholders. - Dive deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to drive process improvement initiatives.- Operate a quality rhythm of the business for managing regulatory expectations.A day in the lifeYou will interact with various levels across Amazon to manage the collection and communicate information. You will serve as a point of contact and liaison with regulators. You will lead the strategic approach to the unique expectations of the regulator(s).You are a security expert that translates security policies, regulatory requirements, and customer expectations into security outcomes for Builders. We surface risks and develop effective mitigations to enable AWS Security Assurance to exceed our customers’ expectations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's Degree in Computer Science or other related fields, or equivalent experience.- 5+ years of experience in project/program management in a technical field. - 3+ years of IT security audit, compliance and/or relevant regulatory experience. ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:* Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.* Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.* Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWS Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting global financial services companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in the financial services space and directly with the engineering teams within Amazon developing these new capabilities.The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems, working with customers, and who has a background from a variety of different fields. If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application, managing part of a network from layer 3 and higher, or web-related programming that includes the consumption of web services we’d like to talk with you!Key job responsibilitiesYou will be surrounded by people who are incredibly smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while your team:Manages assigned Enterprise accounts and oversee support cases· Completes analysis and presents periodic reviews of operational performance to customer· Provides detailed reviews of service disruptions, metrics, detailed pre-launch planning· Makes recommendations on how new AWS offerings fit in the company architecture· Advocate for customer features and requirements within AWS (be their voice internally)· Participates in customers meetings (onsite or via phone)· Knows and uses all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns.· Works directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible.This position requires that the candidate selected be a US Citizen.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamThe Worldwide Public Sector (WWPS) Enterprise Support team is comprised of Technical Account Managers (TAMs) and Enterprise Support Managers (ESMs) who hail from various Public Sector backgrounds. We seek a diverse talent pool with different technical backgrounds, perspectives and experiences to shepherd our Enterprise Support customers through their cloud journey. Public Sector entities often operate differently than Commercial/private sector in the ways they procure, adopt, accredit, and deploy technology. Our emphasis on serving these customers and their specific needs allows tailoring the Enterprise Support product to best suit them.BASIC QUALIFICATIONS- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- 6+ years of technical engineering experience- 4+ years managing technical teams- Passionate about customers and new technology- Experience working with enterprise software companies ...

Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations' cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate the rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESMs) that can manage working relationships with global organizations, develop a long term Professional Services strategy, and execute that strategy within our accounts. The ESM is a trusted advisor to our largest and most committed customers. The role includes all aspects of relationship development, business development, professional services sales, and project delivery oversight across their accounts.Professional Services engage in a wide variety of projects for customers and partners, provide collective experience from across the AWS customer base, and are obsessed about driving success for our customers. Our team collaborates across the entire AWS organization to bring access to product and service teams, get the right solution delivered, and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Engaging with customer executives to understand their business drivers and priorities* Educating customers on AWS services and the business value they enable* Inspiring customers to envision the art-of-the-possible with AWS* Developing cloud adoption strategies for our customers that accelerate business outcomes* Creating, identifying, growing demand for AWS Professional Services* Leading innovation and scoping workshops with customers* Shaping deals, including estimations, proposals, pricing, and business cases* Creating, negotiating, and executing Statements of Work (SOWs)* Identifying risks and mitigations related to opportunities and project deliver* Overseeing project delivery to ensure results and customer satisfaction* Acting as the single point of contact for customer executives; developing deep, trustful relationships* Coaching customer and partner teams to be self-sufficient.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 7+ years of external or internal customer facing, complex and large scale project management experience- Bachelor's degree, or 7+ years of professional or military experience ...

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesWe seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the ISV Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Retail/CPG organizations. Our CPMs are accountable for helping ISV customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.Key job responsibilitiesLead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation.• Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.• Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).• Establish Executive relationships across Business & Technology groups, executive sponsorship of programs.• Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal.• Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the cloud ecosystem.• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives.• Support scale through shared learnings and mechanisms across the ProServe team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the ISV sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises. As a Senior TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the teamAbout UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Are you an analytical thinker who loves turning data into stories, models, and reports that answer big business questions? If you have a passion for driving innovation through data, our Business Performance team is looking for a Business Analyst to help improve our products on behalf of our customers. You'll be the go-to person for analyzing data and providing insights that drive decisions, ensuring that we're delivering value to both new and existing customers.In this role, you'll be responsible for creating and maintaining narrative reporting and data models that guide our decisions, simplifying complex data into clear analytics, and presenting these insights to senior stakeholders. Your work will help us navigate the challenges of rapid growth and increasing complexity, making a tangible impact on our business.We value a blend of business acumen, statistical knowledge, and an understanding of the cloud's benefits in speed, cost optimization, and global scale. If you're someone who enjoys making sense of large datasets, simplifying reporting, and delivering clear insights in a fast-paced environment, this could be the perfect fit for you.Work-Life Balance:We believe that balancing your personal and professional life is key to success and happiness. That’s why we offer flexible work schedules that allow you to be productive while maintaining a healthy balance between your work and life outside of the office.Career Growth:We’re dedicated to supporting you as you grow in your career. Our team consists of members with varying levels of experience, and we’re creating an environment where knowledge sharing and mentorship thrive. We want to help you develop into a well-rounded professional, ready to take on more complex tasks in the future.Key job responsibilitiesUse analytics and business intelligence skills to extract meaningful insights from large, complex data sets.Conduct and present analyses on customer trends, program effectiveness, and business impact to key stakeholders, including both Operational and Business leadership.Build and deliver narrative-based reporting that clearly tells the story of business trends, patterns, and outliers.Test and challenge assumptions around customer value through data-driven models, focusing on customer experience and loyalty.Make recommendations for new products and recommend improvements to existing operational mechanisms.Collaborate with cross-functional teams to fully understand and support our products.Continuously monitor and improve data sets to enhance their effectiveness.If this sounds like you, we’d love to hear from you. Join our Business Performance team and help us drive innovation through data!About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- Experience making business recommendations and influencing stakeholders- Experience defining requirements and using data and metrics to draw business insights- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI, and Excel ...

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. The AWS Partner Sales Organization is the Americas partner engagement team for technology (ISVs) and consulting businesses who leverage Amazon Web Services to build solutions and services for customers. More than 90% of Fortune 100 companies and the majority of Fortune 500 companies utilize AWS technology partner solutions and services. Would you like to join a team that is redefining the IT industry? Do you have the business savvy and industry expertise necessary to position Amazon as the technology platform of the future? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for world class Partner Sales Managers to lead our sell-with partnerships with partners in North America.As a Partner Sales Manager, you will have the exciting opportunity to deliver on our strategy to build mind share of Amazon Web Services and grow adoption of cloud-based solutions. In the role, you will establish and maintain sales and alliance relationships with strategic Technology and Consulting partners that include ISVs, Systems Integrators (SIs), Resellers, and Managed Solutions Providers (MSPs) to drive AWS services revenue and acquire new customers. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these accounts, you will be responsible for creating and closing opportunities that drive top line AWS revenue growth and overall market adoption with AWS customers.You will possess both a business background that enables them to engage at the CXO level, as well as a sales background that enables them to easily interact with enterprise customers and sales executives to support the AWS and Partner sales processes. You should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. The position also requires a technical acumen, along with working knowledge of software architecture and the enterprise software landscape.Key Responsibilities: - Drive revenue and market share in a defined territory or industry vertical with multiple account teams and partners and/or with a specific list of ISVs, SIs, and Resellers with defined revenue and win targets - Meet or exceed quarterly revenue targets by helping partners originate and work with AWS and the partner sales teams to close opportunities that drive AWS revenues thru partner programs with AWS prospects and customers - Build deep relationships with customers and partners appropriate to your territory to fully understand their business, solutions and technical needs - Develop and execute against a comprehensive account/territory plan supporting multiple account teams and/or specific assigned strategic Technology (ISV) and Consulting partners to drive achievement of revenue and win goals - Execute this plan while working with key internal stakeholders (e.g. account teams, specialist sales teams, services teams and BD, partner marketing and partner development resources) - Develop long-term strategic relationships with key strategic partners - Create & articulate compelling value propositions around AWS services to customers and partners - Manage and close a pipeline of partner business in your territory - Work with partners to extend reach & drive AWS adoption - Support partners as they develop their solutions through formal AWS APN programs in partnership with partner development teams (and other resources). - Ensure customer and partner satisfaction. - Provide technical and architectural resources to assist your customers in joint engagements with partners and their delivery of solutions to market, including assisting them with channel partners - Drive business development initiatives in your territory in partnership with Partner Development resources and marketing and Go To Market Strategy teams to help drive joint partner solutions built on AWS and ensure that AWS is their preferred platform - Prepare and give business reviews to AWS and Partner senior management teams. - Manage complex contract negotiations and serve as a liaison to the legal group.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS · 5+ years in technical/IT related sales with medium to large software vendors/customers ...

The Worldwide Public Sector Business Operations team supporting AWS US Federal Professional Services (ProServe) is seeking an experienced, self-directed Business Operations Manager with strong operational, organizational, financial acumen, collaboration, federal government contracting, and communication skills to support the strategic and analytical needs of the growing US team. This is a high business impact role for a candidate who is passionate about driving operational excellence to maximize goal attainment across the business.Key job responsibilitiesTrusted Advisor to Leadership• Provide strategic guidance to ProServe Business Leaders, bringing deep knowledge of business operations and proven execution of implementing best practices.• Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics. Manage dashboards, regional reports and executive review documents, providing insights and partnership with our leaders to help look around the corner and plan for the future.• Lead and review the end-to-end execution of annual planning process which includes, bookings, revenue, headcount, utilization and goal planning.• Establish baseline metrics/reports to support the development of new practices and goals, as necessary.Business Management and Analytics• Stakeholder management; act as a business partner to Professional Services leadership team and executives, providing insights to help shape the strategy of the business. Be comfortable with leading difficult conversations as needed, having backbone to respectfully challenge leaders to ensure they are doing what is best for the business and its people.• Lead business reviews, including pipeline and engagement hygiene inspection and deep dive analysis into gaps to goal; support strategies and initiatives to build and measure overall business health• Implement, monitor and analyze success metrics and drive predictability in our operations, with an analytical mindset and technical skills.• Act as point of contact and subject matter expert on the business, providing guidance and serving as a secondary escalation point for the ProServe Sales and Delivery team members and business partners across US WWPS.• Business planning; establish business rhythm and cadence, leading meetings through deliverables, outcomes and actions. Own agenda development and track follow-up actions and influence leaders to complete forward looking business plans.• Analytics; establish baseline metrics and analytics, collaborate with leadership team to track and report all key performance indicators against annual, quarterly and monthly goals. Establish and maintain management dashboards, regional reports, and executive review documents that will drive business outcomes and strive for operational excellence.• Program Management; cross collaborate with technical and non-technical departments to drive innovation in processes and tools.This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret (TS/SCI) security clearance.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional.BASIC QUALIFICATIONS- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- 5+ years of Microsoft Excel experience- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Familiarity with Public Sector and knowledge of government acquisitions along with applicable mandates and polices that govern the process- Current, active US Government Security Clearance of Top Secret (TS/SCI) ...

Would you like to be part of a team focused on delighting customers of all sizes, across the Automotive & Manufacturing industries? Do you have the sales acumen and technical aptitude to drive adoption of cloud services? Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud. We are growing our Sales team to help more companies make the move to AWS, and achieve their business outcomes. If you are passionate about the cloud and have the skills, the CSC Account Manager role provides the opportunity to introduce the most relevant cloud solutions from the leading cloud company, to new and existing customers.10019A day in the lifeThe CSC Account Manager is responsible for growing consumption of current and new AWS services, within any number of company segments. The ideal candidate will apply their sales and technical experience to proactively engage with customers to harness the power of cloud technology to meet the customer's business objectives. A successful candidate will generate and maintain active engagements with customers and prospects, as well as consistently meet and exceed sales quotas.A single CSC Account Manager might own one or more territories in conjunction with one or more account managers. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS-3+ years of technical sales in B2B environments, in a solution-sales / technology-related environment experience-Knowledge of existing and developing technologies-Bachelor's degree or equivalent-Experience with sales CRM tools such as Salesforce or similar software ...

AWS is looking for a dedicated, resourceful, and customer obsessed Executive Assistant to support leaders on our Frontline Support Team. This role requires attention to detail, excellent organizational skills and the ability to meet tight deadlines while prioritizing and executing on tasks that have an impact across multiple teams, including customers. The ideal candidate will be an experienced planner and coordinator with the demonstrated ability to respond effectively and efficiently, while collaborating with other EAs. The individual in this role must understand business priorities, demonstrate the ability to proactively anticipate needs, drive improvements for a geographically dispersed team, and understand handling of confidential information and be trusted to maintain data privacy. The successful candidate will possess the ability to complete complex tasks quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the whole picture. This role must be able to work successfully in a team environment and build effective working relationships inside and outside the group.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Management of complex calendar and scheduling to support teams in multiple locations.• Schedule cost effective travel itineraries which create smooth transitions between time zones. Coordinate with in-house travel agents and manage international travel process.• Create and submit expense reports in a timely fashion.• Managing engagement scheduling, tracking, and debriefs.• Track and help drive completion of key deliverables and follow up on outstanding items.• Collaborate across the Marketing EA team to ensure the effective prioritisation and completion of activities.• Partner with leaders to understand their priorities and build processes to make their organizations happier and more effective.• Help to create an environment that is positive and fun to work in.• Learn and be curious about the organization in order to improve effectiveness.A day in the lifeAs an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

AWS Global Deal Strategy and Programs (GDSP) is seeking a Sr. Mechanisms and Scale Specialist to drive lasting, scalable improvements across the organization. You will be responsible for creating, implementing, and refining durable mechanisms and mental models that enable GDSP to scale efficiently while maintaining consistency and high standards. This role requires customer facing experience in a Sales organization. You will also have strong analytical skills to examine existing workflows, identify bottlenecks, and implement solutions that scale processes and drive operational excellence. You will take ownership of complex initiatives aligned with GDSP's strategic goals, implementing unified processes and defining standard operating procedures across the organization. You will handle a wide range of responsibilities, including establishing and maintaining organizational communication standards, assessing and deploying processes that leverage AI tools to enhance productivity, helping establish a centralized function to support leaders in driving results, addressing repeatable needs across the organization, and identifying areas to help drive positive behaviors and improve alignment across teams, with the goal of creating scalable, repeatable solutions that empower leaders and teams to work more effectively. You will spearhead standardization and continuous improvement initiatives, going beyond creation to encompass the critical task of embedding these processes within the organizational fabric and driving their adoption across all levels. This role is pivotal in building and growing the foundation for consistency through the identification, execution, and delivery of scale-oriented initiatives.You will be a systems thinker passionate about creating scalable solutions, comfortable operating in ambiguity, and as adept at seeing the big picture as they are diving into details. You should excel at working autonomously, making sound judgments, and influencing all organizational levels. This role involves close collaboration with various teams to ensure successful execution of process improvement initiatives. Strong communication and change management skills are essential for guiding cross-functional efforts effectively. The ability to simplify operational processes and decrease the operational load on the business will be key to success. Familiarity with process automation and experience leveraging technology and tooling to create durable, scalable solutions is preferred.A day in the lifeAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- 5+ years of program or project management experience in a customer-facing organization ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the ISV Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Retail/CPG organizations. Our CPMs are accountable for helping ISV customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.Key job responsibilitiesLead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation.• Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.• Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).• Establish Executive relationships across Business & Technology groups, executive sponsorship of programs.• Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal.• Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the cloud ecosystem.• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives.• Support scale through shared learnings and mechanisms across the ProServe team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the ISV sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

As cloud, machine learning, and AI technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud and generative AI skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.The Amazon Web Services (AWS) Training and Certification team is seeking a program manager with proven success in documenting and optimizing processes, managing a project schedule and budget, managing logistics for committee meetings, and maintaining detailed records. You will coordinate with members of the Exam Development team to understand exam development needs. You’ll be responsible for interfacing with Subject Matter Experts (SMEs) to manage assignments and coordinate event logistics to support exam development. Successful candidates will have familiarity with exam or content development processes, be detail driven, and have excellent problem-solving and communication skills. You will creatively seek out and embrace forward-looking approaches that hone efficiency and maintain or enhance quality while maintaining valid, reliable, fair, and relevant certifications that support the AWS platform. You will be comfortable communicating and coordinating with members of multiple teams, assigning tasks to internal and external SMEs, and following up with stakeholders to ensure that tasks are completed and documented. Key job responsibilities•Coordinate the scheduling and logistics for exam development workshops: Job task analysis, item writing/review, and standard setting.•Recruit and collaborate with subject matter experts.•Track item development progress through the workflow and coordinate handoffs. •Maintain SME and item banking databases accurately.•Award SME incentives.•Create and implement new processes and incentives to enhance SME engagement and retention.•This position may require up to 20% travel, both domestic and international.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of program or project management experience- Experience in a highly analytical, results-oriented environment with cross functional interactions- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of experience defining and implementing process improvement initiatives using data and metrics- 2+ years of experience in exam development or comparable education ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of technical specialists and experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. You will partner with AWS stakeholders to develop regional and site-specific development strategies enabling the construction and operation of AWS datacenters and infrastructure. You will lead environmental due diligence for site selection and acquisition, develop and execute regional and site-specific environmental permitting strategies, manage environmental compliance during design and construction, and prepare for data center operations. This role requires regular engagement throughout the development lifecycle with multiple AWS stakeholders including Real Estate, Legal, Risk, Water, Design, Public Policy, Construction, and Operational teams, as well as external stakeholders including regulatory agencies, consultants, and contractors. A successful candidate in this role will have a proven track record of delivering multiple, high-priority projects with tight timelines that require strong communication with partner teams, outside consultants and counsel, and regulatory agencies. The candidate must have a strong understanding of multi-media United States environmental permitting, remediation, and compliance requirements associated with large-scale infrastructure including experience with Clean Water Act (CWA) 404 and NPDES permitting.The Amazon Web Services (AWS) Environmental team is looking for an experienced senior environmental program manager (PM) to manage environmental requirements during datacenter and infrastructure development in the Americas. The Environmental PM will be a key member of the Environmental Infrastructure Development team. Key job responsibilities- Assess environmental risks and requirements and develop mitigations and strategies to support data center siting and development strategies and site-specific project delivery. - Lead technical aspects of environmental due diligence, including Phase I and Phase II Environmental Site Assessments, regulatory and permitting evaluations, and natural, biological and cultural resource evaluations. - Deliver environmental permits, approvals, and plans to enable on-time and compliant construction and operations for new data center locations and expansion of existing sites. - Communicate environmental requirements, risks, and activities to internal and external project partners.- Coordinate with partner teams including Design, Water, Legal, Risk, Power, and others to optimize site designs to consider natural resource or operational constraints. - Develop site development and permitting strategies that are environmentally responsible and sustainable while meeting project timelines.- Lead regulatory agency interactions and negotiations in support of environmental permit acquisition and regional development strategies. - Develop, manage and track metrics to evaluate project successAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in civil, environmental, or chemical engineering, environmental science, or related discipline.- 7+ years of experience delivering multi-media environmental due diligence, permitting, and compliance for existing sites and new development. - 5+ years experience conducting environmental due diligence for greenfield and brownfield sites, including Phase I and Phase II ESAs and support for investigative and remedial activities.- At least 3 years of project or task management experience for environmental permitting and/or due diligence projects. ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.Key job responsibilitiesThe TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.A day in the lifeYou will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Must be eligible to access and support AWS GovCloud.- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...