Data Engineer, Data and Machine Learning, WWPS U.S Federal ProServe

Are you excited to help the US Intelligence Community leverage the volume and variety of their data and enable analytics in mission workflows? Do you have a knack for helping these groups design data architectures and and build large-scale, high-volume, high-performance data integration and delivery services, with the consultative and leadership skills to launch a project on a trajectory to success? The Amazon Web Services (AWS) US Federal Professional Services team works directly with US intelligence community agencies and other public sector entities to achieve their mission goals by making the best use of their data. We build data platforms that optimize the transport, conditioning, and governance of all types of data for analytic, machine learning, and data science applications.In this role, you will work closely with national security customers to deeply understand their data challenges and requirements, and design tailored solutions that best fit their business goals. You should have deep expertise building complex data orchestrations at scale. You should possess excellent business acumen and communication skills to collaborate effectively with stakeholders, develop key business questions, and translate requirements into actionable solutions. You will provide guidance and support to other engineers, sharing industry best practices and driving innovation in the field of data engineering. It is expected to work from one of the above locations (or customer sites) Monday through Friday each week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilitiesAs a Data Engineer, you are proficient in developing and deploying data pipelines at scale. You should have a passion for working with large data sets, creating data visualizations, building complex data processes, performance tuning, combining data from disparate stores and programmatically identifying patterns. You will work alongside scientists and engineers to implement data orchestrations for production analytic, machine learning, and data science systems.The primary responsibilities of this role are to:- Design, implement, and support data warehouse/data lake infrastructure using the AWS Big Data stack - Python, Redshift, QuickSight, Glue/Lake Formation, EMR/Spark, Athena etc.- Implement data ingestion routines both real time and batch using best practices in data modeling, ETL/ELT processes by leveraging AWS technologies and big data tools.- Design, implement, and operate large-scale, high-volume, high-performance data storage and retrieval solutions for analysis and data science.- Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions with a flexible and adaptable data architecture.- Collaborate with engineers/scientists to help adopt best practices in data system creation, data integrity, test design, analysis, validation, governance, and documentation. - Help continuously improve ongoing reporting and analysis processes, automating or simplifying self-service modeling and production support for customers. About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree in an engineering or technical field.- 3+ years experience with detailed knowledge of data warehouse technical architecture, infrastructure components, ETL / ELT and analytic tools, data engineering, and large scale data manipulation using distributed computing technologies (e.g. Spark, EMR, Hive, Kafka, RedShift).- Experience in relational database concepts with a solid knowledge of SQL as well as performance tuning activities for both query, database, and ETL solutions.- Knowledge of professional software engineering practices and best practices for the software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Product Manager, Private Pricing Product Management (3PM)

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services, gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.The Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing Program, designed to offer AWS Customers access to commercial benefits in exchange for multi-year spend commitments. Private Pricing offers AWS customers the opportunity to accelerate their cloud transformation journeys through multi-year relationships with AWS, delivering maximal value to customers in terms of pricing, access to services, and opportunities to innovate. For Amazon, Private Pricing drives more extensive, deeper, and longer-lasting relationships with customers. Today, Private Pricing largely serves AWS’s enterprise customers seeking to make cloud commitments in exchange for pricing value, and exclusively serves customers brought in via AWS or partner sellers. Private Pricing is poised to grow both revenue and margin by expanding access to Private Pricing and by expanding the value proposition of AWS for Private Pricing customers.GDSP is seeking an individual to join the Private Pricing Product Management (3PM) team, an organization responsible driving the growth and scale of the Private Pricing Experience through new tools, technology enhancements. As a Product Manager - Tech you will own the full product lifecycle for tools and technologies that improve the internal and external customer experience. To do this, you will work cross-functionally across the GDSP organization and development teams to innovate, build and iterate on tools and technology enhancements that enhance the user experience. You will work with both internal and external stakeholder teams to define and influence product roadmaps to implement solutions at scale that support customer needs.The ideal candidate, will have a keen eye for gaps in customer product offerings and the innovative mindset to fill them. You have a strong technical background and proven track record of product management. Successful candidates will have experience with ambiguity and influencing leadership. You are a self-starter, that approaches complex business questions with data and curiosity, and a person that dives deep to understand root cause.Key job responsibilities• Experience converting customer needs into solutions using proven methods such as design thinking and agile product leadership• Support complex technology implementations, coordinating internal and external cross-functional stakeholders across geographies• Prioritize experience enhancements based on predefined criteria in a fast-paced, complex environment• Implement new processes through tools and technology to scale the Private Pricing Experience• Experience working with Salesforce Sales and Revenue Clouds a Plus.• Analyze data and customer needs to provide tooling recommendations and enhancement ideas• Evolve norms and processes for 3PM such as product management templates, backlog management, prioritization criteria, requirements writing, communications and stakeholder managementAbout the teamAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of product or program management, product marketing, business development or technology experience- Experience coordinating complex products with stringent technical requirements, development cycles and schedules- Experience working with engineering and technical teams to build automated solutions ...

Executive Assistant, AWS Foundational Data Services

The Foundational Data Services (FDS) organization within AWS is seeking a dedicated, well-organized, and customer-obsessed Executive Assistant to provide single-threaded support for our VP, Technology. This is an exciting opportunity to partner with a long-term Amazonian and support a leader and organization responsible for a number of AWS services, including S3, used by millions of customers around the world. As part of a fun and highly collaborative team, you will be comfortable working independently as well as actively engaging in shaping and nurturing our team culture. In this role, you’ll be responsible for keeping your leader organized, informed, and on task by meticulously managing their calendar, proactively anticipating needs, and driving continuous improvements. You’ll be able to manage multiple, sometimes competing, priorities, and be flexible when new issues arise. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (inside and outside of Amazon) is crucial for this role.AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Key job responsibilities• Own complex calendar and scheduling• Own domestic and international travel• Manage expense report coordination and submission• Organize, execute, and assist with leadership team activities (staff meeting agendas, on-sites/off-sites, All-Team meetings, etc.)• Work closely with the leadership team and business partners• Partner with leaders to understand their priorities and build processes to make their organizations happier and more effective.• Lead, mentor, and partner with other Executive Assistants in the organization• Have fun at work and help others do the same; support a positive team cultureA day in the life Working in a highly ambiguous environment, you will complete tasks and projects quickly and with little to no guidance, and take effective action without having to know the total picture. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. You will understand business priorities, demonstrate the ability to proactively anticipate needs, and drive improvements to build capacity for the leaders and their teams. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We have a diverse team and drive towards an inclusive culture and work environment. Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Our team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network (BEN), Amazon Women in Engineering (AWE) and Glamazon (our LGBTQ+ community). Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience managing C-level executive calendars- Experience with domestic and international travel coordination- Experience in a fast-paced, high-tech company ...

Bilingual Cloud Technical Account Manager/Mandarin, ES - CN-AWS

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations- Bilingual in English and Mandarin ...

Cloud Consultant, ProServe Variable WWPS

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesWe are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience implementing information systems aligned with the Joint Special Access Program Implementation Guidance- Current, active US Government Security Clearance of Top Secret or above ...

Network Development Engineer, Internet Edge Capacity

Do you like to use network and Unix systems engineering to deliver simple, sustainable and repeatable solutions? Would you like your work to play a key role in driving the stability and sustainability of next-generation IP networks?AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS GCNA (Global Connectivity and Network Availability) Organization is looking for a Network Development Engineer to join our EDGE team. Network Development Engineers partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.AWS GCNA (Global Connectivity and Network Availability) is the backbone that connects the globalAWS network. Focused on controlling the internet traffic that allows users to access their informationand applications regardless of where they are in the world. GCNA is responsible for building anddesigning a complex backbone network that allows internet traffic to flow efficiently between datacenters and customers.Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Create and implement changes on the network.• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.• Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.• Drive and support innovation from Top of Rack to the Network Border and everything in between.• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.• Deliver simple, sustainable and repeatable solutions and processes.• Collaborate with highest tier escalation engineers/resolvers.• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.A day in the lifeEngineers in the Internet Edge organization have a wide range of responsibilities: we evolve routing policy, implement traffic engineering solutions, grow our peering footprint, secure the “front door” from bad actors on the Internet, and architect the hardware platforms and network design to support any Amazon product that needs to reach end-users worldwide. Our infrastructure moves terabits of traffic to and from the Internet at any given moment, and represents one of the largest edge surface areas in the world, requiring complex solutions to ensure that capacity always stays ahead of demand. To accomplish that, our engineers develop automation, write software, and work with a wide range of partner teams to continually improve and automate our Internet connectivity in areas such as capacity delivery, configuration deployment, impairment detection, and traffic optimization. Internet Edge engineers make decisions on both a day-to-day and long-term strategic basis, which carry a large amount of responsibility and impact across all of Amazon’s products.• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure.• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.• Travel to data center/network sites and Amazon/customer offices as needed.About the teamInternet Edge provides high-performing Internet connectivity for a wide range of use cases, such as retail (amazon.com), video streaming (Prime Video), content delivery (CloudFront), DNS (Route53), AWS services (such as EC2/S3), consumer devices (such as FireTV/Kindle/Echo), and more. Within AWS Networking, the Internet Edge organization is responsible for connecting Amazon to the global Internet. With connections to thousands of unique external networks in hundreds of locations across the world, our mission is to deliver an Internet connectivity experience that sets the global standard for performance, availability, security, and cost, making Amazon the clear choice for our customers’ needs. Working at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 4+ years of major internet routing protocols experience- • 4+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- • 4+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.- • 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming. ...

Principal Worldwide Specialist - GenAI, Next Gen Developer Experience

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, software development background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Amazon Q team as a Business Development Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilitiesWithin WWSO, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q developer. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world’s most customer obsessed technical teams can make history.A day in the life• Lead GTM to orchestrate sales motions for sales, marketing, partner, product, training, and professional services teams to accelerate adoption of your aligned technology domain, thinking through challenges on a 1-3+ year time scale.• Leverage your deep domain expertise to create best in class field enablement and sales strategy.• Support field teams in solution building for high priority customers.• Bring market signals back to product teams to drive innovation on AWS product roadmaps.• Own reporting and planning cadences to AWS executives on GTM plan execution.• Demonstrate thought leadership and be able to credibly represent AWS at industry events, conferences, symposiums, etc.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 10+ years of relevant Go-to-market, Technical Business Development, Sales, or Consulting experience.- 5+ years of Business Intelligence, Artificial Intelligence or SaaS.- BA/BS degree required. ...

Co-Sell Initiative, AWS Partner Programs

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is the pioneer of Cloud Computing and the recognized global leader, serving over a million customers and supporting tens of thousands of partners. We are hiring an experienced program manager to join the AWS Partner Network (APN) Technology Partner Programs team to manage and execute program initiatives that support APN Technology Partners to reach more customers with their software products.In this role, you will help your team work backwards from the AWS sales organization to understand their needs as well as their customers’ needs, and help expand sales compensation programs to ensure the field sales organization is incentivized to effectively co-sell with APN ISV Partners. This role will work cross-functionally with multiple teams around the world including directly with APN Partners, Partner Management, APN Programs, AWS Sales leadership, AWS Sales operations and AWS Revenue operations to support partners in reaching more customers through industry leading partner programs. Key job responsibilities• Execute against established processes to provide operational support for programs that enable APN Partners with software products to reach more customers and align with the AWS sales organization• Identify opportunities to improve established processes and internal tools. • Own key projects; including driving automation of repeatable work and increasing overall team efficiency• Design, track, and report on business metrics to measure impact, effectiveness, appropriateness, and adoption to be reported to leadership• Build and maintain successful partnerships with global teams, segment stakeholders and key business sponsors across the Americas, EMEA, and APAC.• Work directly with external customers (e.g. APN ISV Partners)A day in the lifeThis role will work cross-functionally with multiple teams around the world including directly with APN Technology Partners, Technology Partner Management, APN Programs, AWS Sales teams, and AWS Sales Operations to support partners in reaching more customers through industry leading partner programs. The successful candidate must be passionate about their work, self-motivated, detail oriented, embrace a fast-paced and dynamic work environment, and have excellent problem solving abilities.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization ...

Cloud Technical Account Manager , ES - NAMER - RETAILCPG

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Cloud Technical Account Manager , WWPS US DEF/INTEL

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Must be eligible to access and support AWS GovCloud.- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Data Center Physical Security Manager, US ADC Data Center Security

Amazon Web Services (AWS) is the leading cloud provider, delivering virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC). AWS is looking for an exceptional Program Security Officer / Data Center Security Manager with a strong track record of supporting security programs within cleared facilities, demonstrable program/project management experience, comprehensive program security knowledge, and a deep understanding of government security programs, processes, and requirements. As a Program Security Officer (PSO) / Data Center Security Manager (DSM) at an accredited AWS site, you will own the execution of multiple security disciplines in support of fast-moving classified operations and manage a wide array of projects designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You will also be responsible for managing onsite security forces. You must obsess over internal and external customers and successfully deliver support and services in an environment where priorities shift extremely fast. You must be able to operate independently, manage security projects, continuously triage and prioritize accordingly, communicate clearly and compellingly, THINK BIG and outside the box, and deliver exceptional products/service.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance.Key job responsibilities - Responsible for providing comprehensive program security guidance concerning personnel, physical and operational security, counterintelligence, and media management. - Create, implement, communicate, and manage screening and security requirements at a large warehouse supporting multiple, government accredited, data center sites while providing day-to-day multi-discipline program security support to operations. - Draft/review security documentation to include notifications, standards, procedures, and CONOPs. - Proactively identify security requirements, potential issues, and solutions to successfully sustain and enhance security. - Perform and/or support the operations and maintenance of security hardware and systems employed onsite. - Develop and strengthen relationships with internal staff and external (vendors, contractors, government) partners to heighten security awareness and engagement. - Direct and manage onsite security forces to run daily screening and security operations at the facility. - Manage the secure supply chain to ensure procedures are developed and executed in accordance with internal and customer security policies and practices. - Experience with workflow ticketing and extraction of performance metrics. - Must be willing to share on-call rotations in support of alarm response, security incidents, escalations, and critical service outages. - Provide after-hours on-call management support and participate in emergent event response when needed. - Participate in re-occurring security audits, inspections, and reviews. - Execute established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements. - Must be able to travel between local facilities.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS - Current, active US Government Security Clearance of TS/SCI - 4+ years in a Program Security Officer, Security Specialist, or a Security Manager capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines and overseeing security operations. - 4+ years demonstrating knowledge of physical security best practices to include, but not limited to: application of physical security systems, investigation techniques, management of contract security guards and incident management and workplace safety. - 4+ years of data-driven decision making ...

Manager, Public Sector Communications, AWS Communications

Since 2006, AWS has changed the way that organizations acquire and use technology by providing a highly-scalable, cost-effective, and flexible technology solutions in the cloud. AWS is growing rapidly around the world with millions of active customers using the platform every month ranging from startups to Fortune 500 corporations.Amazon Web Services (AWS) is the leading provider of cloud computing services, providing IT infrastructure offerings ranging from on-demand compute capacity to storage, content delivery, and database services, to machine learning, Internet of Things, server less technologies, and more. The AWS Communications team is at the forefront of shaping communications around the most advanced technologies on the planet and helping customers and AWS Partner Network (APN) Partners maximize the benefits of cloud computing.To support this rapid growth, AWS is looking for a self-motivated and experienced public relations professional to join its U.S. Public Sector Communications team. The purpose of this role is to drive awareness around the positive work AWS does supporting government, academic, health, nonprofit, and aerospace customers. The right candidate possesses strong media relations and PR experience, is an expert at translating complex technology concepts into concise and well-written narratives, has experience supporting public sector customers, and has a demonstrated ability in working on cross-functional teams.The ideal candidate enjoys diving deep into technology, understanding how it is shaping and redefining the world we live in and engaging business, inside-the-beltway, and technology media. They are motivated by a dynamic, highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. In this role, the candidate will have the ability to work alongside a variety of internal teams and also support AWS customers. The candidate must have excellent writing skills, have experience driving proactive campaigns and have a track record of utilizing good judgement in high pressure situations.This role will be based in Arlington, VA and may require periodic travel.Key job responsibilitiesResponsibilities- Work closely with customers to help them tell their stories about success with AWS and how cloud technology is helping them innovate more and increase mission success- Provide communications counsel to business leaders- Work alongside colleagues around the world to share best practices and execute global campaigns- Work cross-functionally to plan and execute PR campaigns- Develop communications plans to support the development and execution of events and media engagementsBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree- Experience with B2G and B2B work- Experience working with cloud computer, cyber security, and emerging technologies ...

Principal Data and Analytics Specialist , AWS Professional Services Global Financial Services

Are you interested in working with the largest financial institutions in the world as they implement modern data and analytics strategies to drive business innovation, improve customer experience, fight financial crime, manage enterprise-wide risk, and comply with complex regulations? AWS Professional Services (ProServe) is seeking an Enterprise Service Manager (ESM) who can lead the data and analytics sales and business development function. The ESM is a trusted advisor to our largest and most committed customers, and the role includes all aspects of business development, sales enablement, relationship development, and delivery oversight for strategic customer programs.AWS ProServe engages in various projects to help customers accelerate their business outcomes by leveraging AWS products and services. This role is for a Data and Analytics specialist ESM within the AWS Global Financial Services Industry vertical ProServe organization. We are looking for someone who is: • Comfortable engaging with CDOs, CADOs, CIOs, CTOs, and other data, analytics, and technology executives at large financial institutions to understand customer business imperatives and guide customers through the adoption of modern data and analytics architectures using relevant AWS Services and offerings.• Leading innovation and scoping workshops with customer executives and technical leaders.• Passionate about developing the Data and Analytics Professional Services business including developing business operational plans, and working with sales to develop account plans, create demand and structure deals. • Providing executive oversight during the inception and delivery of strategic customer projects.Prior experience at an executive level, overseeing and leading significant data and analytics transformations using cloud technologies is required. Experience in doing so at financial institutions (Banking, Insurance Capital Markets, Payments or FinTechs) or large Systems Integrators is preferred.This is a customer facing role that requires travel to customer sites as needed.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS• 15+ years of Data and Analytics related IT transformations experience including 2+ years using cloud-based services.• Experience working at large, multi-national organizations or at consulting SIs leading data and analytics initiatives such as for enterprise data and AI/ML governance, data lake and warehouse modernizations, real-time and high transactional data systems architecture, and AI/ML data engineering.• Knowledge of cloud-based data services and experience migrating to or developing on public cloud platforms.• Bachelor's Degree or equivalent experience ...

Applied Scientist II, Amazon Q

Come join the AWS AI science team in building the next generation models for intelligent automation.AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops.We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making.We are located in the USA (Seattle, Pasadena, Bay Area).About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Enterprise Support Manager, ES - Amazon Dedicated Cloud

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting global financial services companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in the financial services space and directly with the engineering teams within Amazon developing these new capabilities.The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems, working with customers, and who has a background from a variety of different fields. If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application, managing part of a network from layer 3 and higher, or web-related programming that includes the consumption of web services we’d like to talk with you!You will be surrounded by people who are incredibly smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while your team:· Manages assigned Enterprise accounts and oversee support cases· Completes analysis and presents periodic reviews of operational performance to customer· Provides detailed reviews of service disruptions, metrics, detailed pre-launch planning· Makes recommendations on how new AWS offerings fit in the company architecture· Advocate for customer features and requirements within AWS (be their voice internally)· Participates in customers meetings (onsite or via phone)· Knows and uses all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns.· Works directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.*While this role is posted in Herndon, Virginia, this position can also be located in: Denver, CO; Seattle, WA.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamThe Americas Public Sector (AMER-PS) Enterprise Support team is comprised of Enterprise Account Engineers (EAEs) and Enterprise Support Managers (ESMs) who hail from various Public Sector backgrounds. We seek a diverse talent pool with different technical backgrounds, perspectives and experiences to shepherd our Enterprise Support customers through their cloud journey. Public Sector entities often operate differently than Commercial/private sector in the ways they procure, adopt, accredit, and deploy technology. Our emphasis on serving these customers and their specific needs allows tailoring the Enterprise Support product to best suit them. BASIC QUALIFICATIONS- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- 6+ years of technical engineering experience- 4+ years managing technical teams- Passionate about customers and new technology- Experience working with enterprise software companies ...

Business Intelligence Engineer , Intel & Reporting

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Global Network Deployment (GND) organization is looking to hire an experienced Business Intelligence Engineer to join our Intel & Reporting team (I&R) to support GND’s fast growing operations. The GND organization owns the delivery of physical networkinfrastructure for core data centers and Edge points-of-presence (PoPs) globally through planning, deployment, and process optimization. This role will own data analytics projects from beginning to end, utilizing business intelligence tools to produce dashboard, planning models, and analysis for the different GND verticals. You will work with demand planning, finance, networking, and other BI teams across AWS to deliver high quality and robust data visualizations and analyses. You will recognize and adopt best practices in reporting and analysis, including data integrity, data validation, and documentation. Your analysis will contribute deeply to the development of our strategy and drive impact against our business objectives. Some travel expected. Key job responsibilities- Establish baseline metrics and analytics. Collaborate with business customers and the leadership team to track and report all key performance indicators (KPI) against annual, quarterly and monthly goals. - Interface with business customers, gathering requirements and delivering complete reporting solutions.- Publish and maintain Tableau dashboards, reports, and executive review documents.- Identify patterns in data and how they relate to the business outcomes.- Act as an SME for BI tools by delivering training to team members on the usage of these tool.- Perform regular system audits to ensure complete and accurate reporting of data/metrics.- Invent new ways to define and measure program effectiveness and organizational productivity.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Intel & Reporting (I&R) team within the Global Network Deployment (GND) org is responsible for the creation and communication of operational and financial metrics to drive efficiencies within the different GND verticals. This is achieved by identifying areas of opportunity, performing deep dive analysis, and providing our customers with tools, dashboards, and reports that influence business direction. BASIC QUALIFICATIONS- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- 5+ years of relevant experience in data analysis, data visualization, financial modeling, and/or statistical modeling- 5+ years of experience in SQL and manipulating large data sets in a database- 5+ years of advanced proficiency in Excel (including VBA, Pivot Tables, Power Pivots, etc) and data analytics tools such as Quicksight or Tableau- Bachelor's degree in Business, Finance, Math, Engineering, Computer Science, or related discipline; or 8+ years of relevant industry experience ...

Cloud Support Engineer - Big Data Distributed Processing (DIST)

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Big Data (Distributed Processing) role supports our services that leverage data and produce business insights, which include hadoop ecosystem and component/applications: Apache Spark, Apache Hive, Presto, Map-Reduce, Zookeeper, HBASE, HDFS, YARN and Pig. In this role, engineers interact with customers that reach out to AWS via email, chat or phone, helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. Engineers develop Subject Matter Expertise in one or more services. Engineers also collaborate with internal teams to provide the required support services to AWS customers. In addition, engineers also work on team functions, automation/optimization projects and continually work on improving operational efficiency.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge OR experience in Hadoop Administration, troubleshooting and problem solving skills (Any three applications: Apache Spark, Apache Hive, Presto, Map-Reduce, Zookeeper, HBASE, HDFS, YARN and Pig.) Good understanding and troubleshooting of File formats, Linux, Networking concepts and protocols (DNS, TCP/IP, DHCP, HTTPS, OSI Model, FIlesystems, disk space, Memory, CPU issues ,Security, Encryptions etc.), JVM concepts. ...

Cloud Support Engineer-Windows (Japanese Fluency) , AWS Support Engineering

As the world’s largest cloud provider, Amazon Web Services (AWS) is redefining the cloud computing industry with more than 200 featured products and services. AWS Support Engineering teams span across the globe and implement innovative cloud computing solutions and solve technical problems. As a Cloud Support Engineer, you will be at the forefront of this transformational technology and acting as the ‘Cloud Ambassador’ across all the cloud products. You will be arming our customers with required tools & tactics to get the most out of their Product and Support investment and contributing to a follow-the-sun roster to assist a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications for 24/7/365.Would you like to equip yourself with the latest cloud computing technologies? Are you familiar with best practices for applications, servers and networks? If this sounds exciting to you, you might be the person we are looking for! WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you:• Work on critical, highly complex customer problems that may span multiple AWS services• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Leverage your extensive customer support experience to provide feedback to internal teams on how to improve services.• Drive tactical & strategical projects that improve support-related processes and our customers’ technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• As we operate on a follow-the-sun model, with sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis).WHY AWS SUPPORT? - First and foremost, this is a customer support role – in The Cloud.• On a typical day, you will be primarily responsible for solving customer’s issues through a variety of customer contact channels which include web, live chat, and telephone. • You will be provided both self-paced and instructor-led training that help you develop the skills required to be successful in your role• As your career advances, you may also have opportunity to coach/mentor new hires, develop & present training, and participate in hiring.• You will be promoted multiple options to advance your career across the organization to help you meet your ultimate career goalsKey job responsibilities• First and foremost this is a customer support role – in The Cloud.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.• AWS Support Engineering has 24/7/365 operation model and work schedule will be required to include nights, weekends and holidays.A day in the life• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems ...

Cloud Support Engineer - Network Monitor and Scale

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Network Monitoring and Scale role supports and focuses on our Networking services such as Elastic Load Balancing, Global Accelerator, Cloud Watch, EventBridge, User Notifications and AutoScaling. These services and technologies help our customer’s build highly available and scalable infrastructure for their web applications and monitor their Cloud infrastructure. Apart from working on a broad spectrum of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and basic to intermediate understanding of Computer Networking concepts of OSI or TCP/IP model, Http/Https, TLS, TCP/UDP, IP addressing, troubleshooting network connection and operating system. Understanding of system administration and monitoring system infrastructure. ...

Principal Partner Strategist, Generative AI Innovation Center

AWS GenAI Innovation Center is (GenAIIC) is on the forefront of GenAI innovation with a mission to accelerate production adoption of Generative AI across global customers. The organization is staffed with specialized strategists and ML scientists to solve the most complex problems. In this role you will be an innovative strategist who thinks big to help grow the partner strategy team. You will mentor other team members and contribute to the critical partner and business growth strategy and operational mechanisms.Partners of all types across System Integrator (SI), Independent Software Vendor (ISV), model providers are critical to our ability to achieve scale and to drive customer success. As the principal partner strategist, you will continue to iterate on strategy, help the partner strategy leader to build out cohesive plans and develop new mechanisms as needed for all partners. Mentor other members on the team to collaborate with partners and internal cross-functional organizations to deliver on the business goals. You will proactively identify and evaluate new partners to bring to GenAIIC to achieve scale and speed internally and accelerate production adoption for customers.Key job responsibilities• Execute and expand partner network• Accelerate partner delivery to scale engagements and ARR for GenAIIC to deliver on business goals• Define and refine path to production with Partners• Help to define and execute strategies for ISV partners and 3P model providers• Iterate on existing programs and mechanisms and invent new as required • Proactively drive GTM solutions with partners (SI, ISV) to accelerate GenAI delivery internally and for customers• Internally, you will help to continue building and growing the partner team in GenAIIC• Optimize team structure as we grow• Collaborate with strategists and scientists delivery teams to drive partner engagement mechanism to continue to improve on engagement velocity and production adoption across all categories of partners• Collaborate with delivery teams and bring partners to them to build growing partner awareness and closer relationships• Drive the end-2-end process from POC to production for Partners with ProServe in mind• Externally, you will help to iterate and the grow partner network• Facilitate or contribute to business review cadence with partners and track joint business outcome• Maintain executive relationship with partner organizationsAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• 10+ years of technical implementation and leadership experience• 10+ years experience with SIs and/or large enterprise organizations• 7+ years experience leading projects and initiatives • Experience developing complex solutions with C-suite customers and internal stakeholders ...