Facility Operations Center (FOC), Facility Operations Center

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Ready to elevate your career? We're in search of a dynamic and motivated individual to play a crucial role in our cutting-edge Facility Operations Center (FOC). If you thrive on problem-solving and want to be on the frontline of monitoring critical facility infrastructure, we're eager to learn more about you!The FOC is the Command Center of AWS Data Centers. Our team is responsible for the remote monitoring of Data Center power and cooling infrastructure globally. The FOC is at the forefront of supporting Data Center critical teams, and initiating immediate event response. Role Overview:As a FOC Engineer, you will play a pivotal role in supporting our onsite operations teams by providing remote monitoring of Data Center infrastructure. Your expertise in critical facility infrastructure and your ability to thrive in a fast-paced setting will contribute to the overall success of our operations.About the teamWelcome to the Facility Operations Center (FOC), the heartbeat of AWS's Command Center for Data Center Operations. At the FOC, we function as a unified team, tirelessly monitoring AWS Data Centers across the globe 24/7x365. Our operational model adheres to a follow-the-sun approach, eliminating the need for night-shift.The pillars of our team are Safety, Security, and Availability. These principles guide every facet of our operations, reinforcing the reliability of AWS's Data Centers.We seek candidates who share our commitment to safety, security, and availability, and who are driven to make a tangible impact within our team.Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS3+ years of Command Control Center and/or relevant work experience in a critical facility environment3+ years of Technical (Military/Trade School) training and/or experience or Bachelor's degree in engineering or equivalentWork a flexible schedule including weekends, and/or holidays ...

Data Center Security Manager (Individual Contributor), DC Security, AMER East, Project Holiday

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.AWS is growing rapidly, and we are looking for a Data Center Security Manager to join our expanding Infrastructure Operations team.Key job responsibilitiesAs a Data Center Security Manager (individual contributor) you will be tasked with driving operational security excellence in several separate facilities located within a short driving distance. Your constant vigilance will discover physical security gaps and shortcomings, which you will drive to fix immediately. You will interface and direct vendors involved in new security construction, repairs, daily security operations and patrols, and planning. You will extract metrics and observe improvements by looking at hard data. You will make suggestions on improving electronic surveillance and access controls. You will direct efforts to educate data center occupants on false alarm reductions. You will write and implement security process and procedures. Your position will require you to write reports, create presentations and communicate with management on the status of physical security operations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years overseeing security operations and personnel - 2+ years in security patrolling and reporting - 2+ years working with security vendors and contractors ...

Principal Solutions Architect, National Security Solutions Architecture Team

Amazon Web Services is seeking a Solutions Architect to support our US Government customers in the Northern Virginia \ DC Metro area (relocation assistance available).Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Do you want to be part of the business development team helping to establish Amazon Web Services (AWS) as a leading technology platform? Would you like to be part of a sales group, but have your opinion valued as a technical resource as part of planning and strategies?Amazon Web Services (AWS) is looking for experienced and motivated technologists who align with our Leadership Principles and possess a unique balance of technical depth and strong interpersonal skills. You will partner with customers, AWS Sales and several other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address Intelligence Community customer business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within the Intelligence Community. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.We are looking for someone who is passionate about the following:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer, and pre-sales experience. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on AWS.Roles and Responsibilities:- In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS- As a key member of the business development and sales team, ensure success in building and migrating applications, software and services on the AWS platform- Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud- Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS- Capture and share best-practice knowledge amongst the AWS solutions architect community- Author or otherwise contribute to AWS customer-facing publications such as whitepapers and other reusable content- Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates- Act as a technical liaison between customers, service engineering teams and supportThis position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.About the teamAbout AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 12+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Current, active US Government Security Clearance of TS/SCI with Polygraph. ...

Commissioning Project Engineer , AMER-East ACx

A Commissioning Project Engineer supports the delivery of data center capacity through managing project milestone auditing, calibration, and commissioning execution for new construction and Capital Improvement Projects (CIPP).AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities• Manage project milestone auditing and calibration with partner teams• Create and maintain Procore tooling for project setup and tracking• Develop and implement Modeled Change Management (MCM)• Manage commissioning vendor (CxA) relationships and deliverables• Track and report project metrics and observations• Create Scope of Work (SOW) documents• Support commissioning execution for Phase 1 and Follow-on Room (FOR) projects• Coordinate with stakeholders across data center regionsPhysical Requirements:• Walk job sites in uneven terrain• Work at heights and from ladders• Regularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl• Lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more• Work in a noisy environment• Work in environments that are colder or hotter than a normal office environment• Work shifts longer than eight hours in duration with potential for night and weekendsAbout the teamThe Amazon Commissioning (ACx) AMER team is an independent critical infrastructure validations team within the Data Center Capacity Delivery (DCCD) organization. ACx is responsible for commissioning all new leased/owned (L/O) projects delivered in North and South America Commercial and Amazon Dedicated Cloud (ADC) regions, along with Colocation (COLO) projects.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• Bachelors degree in Electrical or Mechanical Engineering or equivalent field, or relevant discipline work experience• Strong project management and organizational abilities• Proficiency in project tracking and reporting tools ...

Cloud Support Engineer - SageMaker, Vision & Other

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Big Data (SageMaker, Vision and Other) role supports our services that leverage data and develop AI/ML applications, which include training, finetuning and deploying machine learning and deep learning models on cloud using our AI/ML services like SageMaker, Bedrock, textract, rekognition etc. In this role, engineers interact with customers that reach out to AWS via email, chat or phone. Helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. Engineers also focus on hire and develop Subject Matter Expertise in one or more services. Engineers also collaborate with internal teams to provide the required support services to AWS customers. In addition, engineers work on team functions and automation/optimization projects and continually work on improving operational efficiencyA day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge or experience in Machine Learning (ML), Deep Learning (DL), Artificial Intelligence (AI) and GenAI. Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related). Good Understand of OS concepts(memory, storage and CPU usage) ...

Customer Practice Manager, AMER-US-CST

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Engineering Manager - Data Center Colocation, Colo Regional Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you an experienced manager with a passion for engineering leading teams in delivering data center designs and looking for a challenge to chart your own course? If so, we are looking for you to help us make history.AWS data centers are the foundation upon which our software and services operates to meet the growing demands of our customers. This role provides you the opportunity to collaborate with business development, design engineers, data center operations professionals, external vendors and consultants, and other cross-functional teams to assess designs and select colocation facilities that meet our business requirements.You will be able to showcase your management skills and understanding of data center design, engineering, and operations of infrastructure common to data centers, Telecommunications facilities and other critical environment infrastructure.You and your team will work directly with internal business teams and with colocation vendors to identify, document, and resolve any operational/design deficiencies which could impact a site’s capability or availability.You will have opportunities to influence, build, and improve processes to guide the direction of our colocation data center portfolio on a global scale. So, if you are a strong leader with solid knowledge of data center mechanical, electrical, plumbing, and structural (MEPS) infrastructure design engineering management experience, Amazon will present a fast paced, fun, and exciting work environment that is unique in every aspect and offers an exceptional rewarding opportunity for you.Key job responsibilitiesYou will be responsible for setting the direction and providing team oversight for the following team deliverables:- Conducting site assessments against AWS standards for collocation data centers, legacy facility upgrades, and general capital endeavors.- Performing risk analysis and availability calculations for vendor owned and operated collocation data center’s infrastructure to determine fit-for-use/fit-for-service.- Influencing AWS’ design and specification requirements to meet our business needs for AWS colocation products.- Investigating and documenting root-cause failure analysis associated with infrastructure and equipment failures.- Working with local agencies having jurisdiction to ensure compliance with federal, state and municipal requirements and codes.- Collaborating with other engineering, operations, and commissioning teams to properly test and validate the installation, operation, and performance of critical electrical/mechanical/fire suppression/controls systems/structural systems.- Supporting Operations, data scientists and other business partners to determine utilization, efficiency, and performance analysis on critical systems.- Travel to Data Center sites as required - International & Domestic (up to 50%) - Assigning and setting priorities for team deliverables for assessments of vendors’ critical infrastructure designs, performance of risk analysis and availability calculations for vendor collocation data center’s infrastructure needed to determine fit-for-use/fit-for-service for AWS cloud compute and networking services.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Engineering degree in Electrical, Mechanical or related discipline, or 10 years commensurate industry or military experience in lieu of degree - 5+ years experience of focused engineering team management experience for teams conducting Data Center or Carrier-class Telecommunications design, engineering, and/or operations and maintenance (O&M) of data center critical environment infrastructure. - Business level English language skills ...

Business Intelligence Engineer, AWS Finance, Analytics and Science Team (FAST)

AWS is one of Amazon’s largest and fastest growing businesses, serving millions of customers in more than 190 countries. We use cloud computing to reshape the way global enterprises use information technology. We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the information technology industry. If you want to join a fast-paced, innovative team that is making history, this is the place for you.AWS Finance Analytics and Science Team (FAST) is responsible for many of the key functions needed by the AWS global sales organization, including building and operating the data resources that provide the AWS sales organization with insights into all areas of business performance. The successful candidate will be an expert with SQL, ETL (and general data wrangling), and have exemplary communication skills. The candidate will need to be comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail. The candidate will know and love working with business intelligence tools and can partner with customers to answer key business questions.Key job responsibilities· Work with business customers to gather requirements and deliver complete data analytical solutions· Learn why customers are asking for data and what their underlying questions and business goals are· Own the design, development, and maintenance of ongoing metrics and analyses used to drive key business decisions· Recognize and adopt best practices, including data integrity, accuracy, and reliability, as well as documentation· Drive data democratization throughout the organization, enabling others to self-serve their data needsBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Cloud Support Engineer - Databases MySQL (DBMy)

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Database role supports a wide range of Database technologies hosted on the Amazon Web Services (AWS) platform. This includes, but is not limited to, Amazon Aurora, AWS Database Migration Service, MySQL, SQL Server, and Maria DB. These database solutions are used by our customers as cost-effective and highly reliable options to power their mission-critical applications. In this role, you will be responsible for ensuring the optimal performance, availability, and security of these database systems, while also providing expert-level support and troubleshooting assistance to our customers. Apart from working on a broad spectrum of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.* You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.* You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. * Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and good Knowledge/experience in administration and troubleshooting for one or more of the given Database engines: MariaDB, MySQL, SQL Server. Good understanding of the database installation process, relevant database clients, basic database optimization and database migration processes. Knowledge or Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related). Understanding of OS concepts(memory, storage and CPU usage). ...

Lead Executive Assistant, AWS ProServe

The AWS ProServe team is seeking a dedicated, resourceful, and customer-obsessed Lead Executive Assistant to support a Vice President in our Arlington, VA HQ2. The Lead Executive Assistant will report directly to the VP, and will collaborate with various business partners in associated departments, as well as other Executive Assistants across the multiple global stakeholder teams within the AWS Professional Services team. As a Lead Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take action without having to know the total picture. You will learn organizational structures and objectives of the teams you support, as well as build a strong internal network. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth.A day in the life• Expertly manage complex executive calendars across multiple time zones.• Maintain strict confidentiality regarding all calendar information and executive activities.• Demonstrate agility in reprioritizing workload based on shifting business needs.• Craft detailed, efficient domestic and international travel itineraries that optimize time and productivity.• Act as a liaison for direct reports and business stakeholders.• Conceptualize and execute a diverse range of team events, from social gatherings to large-scale staff meeting agendas, global team meetings, and off-sites.• Track and drive completion of key deliverables with a keen focus on deadlines.• Prioritize tasks with strategic acumen, balancing urgency and importance.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional.BASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience working with large global teams ...

Quality Control Engineer, Integrated Project Quality (IPQ)

The Quality Control Engineer (QCE) plays an essential role in AWS Data Center Capacity Delivery’s (DCCD) Integrated Project Quality (IPQ) program. This position is responsible for overseeing and executing quality assurance and control (QAQC) processes throughout the lifecycle of data center construction projects, ensuring that all work meets AWS's high standards for quality, safety, and performance.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities1. Lead the implementation of QAQC processes throughout data center construction projects, from pre-design to turnover phases and beyond.2. Review design documents and provide feedback on constructability, maintainability, and quality assurance measures.3. Develop and maintain quality control plans, factory/field inspection checklists, and relevant documentation.4. Conduct onsite QAQC inspections for installation activities, ensuring compliance with AWS standards and specifications.5. Coordinate with third-party Quality Control Agents/Vendors (QCA) to ensure comprehensive QAQC.6. Facilitate regular QC meetings with stakeholders to review and address quality-related issues.7. Monitor and report on quality metrics and Key Performance Indicators (KPIs) throughout the project lifecycle.8. Identify, document, and track quality defects or non-conformances, ensuring timely resolution.9. Compile and deliver comprehensive quality control turnover packages for each project phase.10. Conduct final quality reviews and walkthroughs with key stakeholders prior to project handover.11. Facilitate knowledge transfer to end customers on QAQC processes and lessons learned.12. Contribute to continuous improvement initiatives by analyzing quality data and proposing process enhancements.13. Collaborate with cross-functional teams including Construction Management, Commissioning, and Data Center Engineering Operations to ensure seamless project execution.14. Stay current with industry best practices and AWS-specific quality standards, incorporating them into quality control processes.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience. • 5+ years of experience in quality control, construction management, or related field, preferably in data center or critical infrastructure projects. • Strong understanding of construction processes, mechanical and electrical systems, and quality control methodologies. Knowledge of industry standards and best practices related to construction quality control.• Excellent analytical and problem-solving skills with attention to detail. Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.• Willingness to travel up to 50% of the time to various project sites across North and South America. ...

Professional Services Partner Leader, PSBD

As a ProServe Partner Leader, you will collaborate with cross functional teams to develop and execute on strategic partner business plans for a given geo and industry. You will be responsible for driving ProServe partner revenue in aligned territory through go to market creation, demand generation, pipeline creation, co-selling with partners, regular partner pipeline management and business reviews.As a ProServe Partner Leader, you will drive revenue growth by cultivating and managing key business relationships. You'll bring a strong business background, extensive channel experience, and robust sales acumen, enabling you to engage effectively with senior executives, understand partner ecosystem needs, and interact seamlessly with customers and sales teams. This role requires strategic acumen across business, product, and technical domains, coupled with the skill to craft and articulate persuasive value propositions.Key job responsibilities- Work with AWS ProServe Leaders, account teams and partners to define and execute joint sales and go to market programs to drive incremental revenue for ProServe. - Have a holistic view of the partner community in a local market, a deep understanding of the partner capabilities and solutions that will meet customer demand. - Identify, manage and drive Go-To-Market opportunities between partners and ProServe Business Development (PSBD) team in helping to define and deliver the joint solution set and supporting collateral for industry and service campaigns. - Expand existing AWS footprint as well as drive new customer engagements with partners to grow overall revenue with a focus on business outcomes. - Understand the technical and capability requirements of our partners and work closely with the internal development team to guide the direction of our product offerings. - Participate in complex contract negotiations and serve as a liaison to operational and legal teams. - Be a trusted member of the ProServe sales team in the assigned geo(s) to own deal execution with partners, leveraging Partner programs, and coaching partners on best practices.A day in the lifeAs a ProServe Partner Leader, you will drive revenue growth by cultivating and managing key business relationships. You'll bring a strong business background, extensive channel experience, and robust sales acumen, enabling you to engage effectively with senior executives, understand partner ecosystem needs, and interact seamlessly with customers and sales teams. This role requires strategic acumen across business, product, and technical domains, coupled with the skill to craft and articulate persuasive value propositions.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Experience developing strategies that influence leadership decisions at the organizational level- Experience developing, leading, negotiating and executing corporate and/or business transactions- Bachelor's degree with a minimum of 5 years' experience overseeing end-to-end sales processes and strategic pipeline management- Experience engaging and influencing senior executives and familiarity with decision making processes with enterprise customers and strategic partners- Experience working with partners through account management, product management, program management and business development engagements ...

Cloud Consultant, ProServe Variable WWPS

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:* Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.* Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.* Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWS Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Executive Assistant, AWS Industry Products

Amazon is seeking an experienced Executive Assistant to support a General Manager and a Director in AWS Industry Products (AIP). We are a global organization building software to transform industries and make the world a better place. We are looking for an multitasking and self-motivated individual to be a key member of the business leadership team. This role requires superior attention to detail, the ability to organize and prioritize critical deliverables in a fast paced and changing environment, and the ability to juggle multiple competing requests. The right candidate for this role will possess strong written and verbal communication skills and be customer obsessed, enabling them to represent Amazon when interacting with Fortune 500 senior executives. A high level of integrity and discretion in handling confidential information is critical for success in this role, as is a good sense humor. We like to have fun! A successful candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, be creative in finding solutions, and take effective action without having to know the total picture. Key job responsibilities• Managing complex calendars and scheduling with global teams• Interacting clearly and proactively with senior executives • Tracking and helping in driving completion of key deliverables and following up on outstanding items • Organizing, executing, and assisting with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events) • Acting as a liaison for manager’s direct reports and supporting team-wide professional development initiatives• Working closely with the leadership team, partner teams, and other Executive Assistants to provide support to the organization • Occasional travel for off-sites or trainings • Managing domestic and international travel • Driving a vibrant and engaging organizational cultureA day in the lifeEvery day is different, but a typical day will involve managing a high volume of email, working with other Executive Assistants to schedule complex meetings, and partnering closely with executives and their business partners on projects and initiatives.About the teamAWS Industry Products is part of the broader AWS Solutions team, on a mission to accelerate our customers’ businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with executive level calendar management ...

Cloud Support Engineer - SCD Data in Transit & Storage (DTS)

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Data in Transit & Storage role supports our services that focus on distributed cloud infrastructure over which customers build their applications to server their end users. The supported services include technologies across Data and Storage (AWS S3 storage, Snowball, AWS Transfer for SFTP, Datasync, AWS Backup, Amazon Elastic File System, File Cache, Storage Gateway, Glacier). Apart from working on a broad spectrum of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge of storage architectures and types such as file storage, block storage, object storage, and backup/Disaster Recovery strategies. Knowledge or experience of Linux operating system including file manipulation, system monitoring commands. Knowledge of Open System Intercommunication (OSI) model and application of networking concepts and commands to troubleshoot network issues. ...

Account Based Marketing Mngr, Global Enterprise Marketing

Amazon Web Services is seeking an analytical and results-focused individual to develop Account Based Marketing (ABM) Programs for top Enterprise customers. This role requires an individual with demonstrated experience in driving successful ABM programs, securing alignment with various cross-functional global sales and marketing stakeholders, and creating processes and resources that will enable our Field and Partner Marketing counterparts to execute ABM campaigns independently. The Account-Based Marketing Manager role will hold four main responsibilities. This includes driving short-term ABM at-scale pilots that deliver results and demonstrate impact, developing the long-term strategy for distinct cohorts of priority customers, and aligning with the Global Campaigns team to implement ABM programs at a Global scale. The Account-Based Marketing Manager will also be responsible for enabling and educating Field Marketing, Partner Marketing, and Sales teams to support and run ABM at-scale programs, as well as developing and managing an ABM response mechanism which helps open doors and accelerates deals with priority accounts. The successful individual in this role will be collaborative, passionate, customer-centric, and a data-driven ABM practitioner who knows how to leverage 3P/1P purchase intent signals, effectively report on program effectiveness, and apply insight and intuition to determine the right pivots in strategy, pilots, and plan. Position may be located in Seattle, San Francisco Bay Area, New York, or Austin, TX.Key job responsibilities• Lead 36-month Account-Based Marketing strategy for a subset of priority Enterprise customers.• Drive multi-channel (i.e. paid media, email, events, and sales outreach) ABM campaigns which leverage 1P and 3P account-based intent/interest signals, in coordination with cross-functional teams• Enable Field Marketing teams across Geos to apply scalable ABM programs to prioritized account sets, while providing ongoing support and guidance.• Manage external agencies to design, execute, and support ABM campaigns and tactics.• Work with other cross-functional marketing and sales teams to drive customer engagement and effectively report on results • Collaborate with marketing and sales operations to establish and improve marketing technology, process, and reporting capabilities which support a more account-based marketing approach.• Provide insightful inputs into regular inspection mechanisms (i.e. Weekly/Monthly/Quarterly Business Reviews) while ensuring we are meeting program milestones and providing stakeholders/leadership visibility into program success and/or learnings. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Applied Scientist, Amazon Braket

Excited by the disruptive potential of quantum technology? Want to innovate on behalf of our customers to build quantum computing tools for the cloud? Thrilled to be key part of Amazon, who has been investing in disruptive innovation for decades, pioneering and shaping the world’s technology?Amazon Braket is looking for Applied Scientists in quantum computing to join an exceptional team of researchers and engineers. Quantum computing is rapidly emerging from the realms of science-fiction, and our customers can see the potential it has to address their challenges. One of our missions at AWS is to give customers access to the most innovative technology available and help them continuously reinvent their business. Quantum computing is a technology that holds promise to be transformational in many industries, and with Amazon Braket we are adding quantum computing resources to the toolkits of every researcher and developer. As an Applied Scientist in the Amazon Braket team, you will develop advanced software solutions for compilation, simulation, and optimization of quantum computing programs in the cloud. You will play a key role in shaping the development roadmap of the service, and evangelizing new features and capabilities. You will also have the opportunity to create white papers, write blogs, build demos and generate other reusable collateral that can be used by our customers. Most importantly, you will work closely with our quantum computing hardware and theory teams, as well as industry and academic partners. Our team collaborates across the entire AWS organization to drive innovation and deliver the right solutions based on customer needs. Key job responsibilities- Explore and experiment with cutting-edge scientific methods and solutions to shape the development roadmap of the Amazon Braket service- Collaborate with academic and industry research groups to uncover the potential of quantum computing devices- Develop advanced software solutions for construction, compilation, and emulation of quantum circuits, quantum simulations, and optimization in the AWS cloud- Work with software engineers and product managers to give customers access to the most innovative technology available- Evangelize new features and capabilities by creating white papers, writing blogs, and building demos- Collaborate across the entire AWS organization to drive innovation and deliver the right solutions to customersAbout the teamThe Amazon Braket development team consists of applied scientists, software engineers, and product managers who collaborate closely to deliver the most innovative solutions to academic and industry customer to accelerate their quantum computing research.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Experience programming or scripting language like Python, Java, C or C++- Have publications at top-tier peer-reviewed conferences or journals- PhD in a quantum computation related field (Quantum Physics, Quantum Chemistry, Computer Science, etc.)- Expert knowledge in quantum computation and variational quantum algorithms, such as QAOA and VQE- Familiarity with quantum computing libraries, such as Braket, Pennylane, Qiskit- Demonstrated ability to work effectively across internal and external organizations ...

Audit Specialist, US ADC Security Audit and Risk Management Team

As an Audit Specialist, you will work with Amazon technical business leaders (such as hardware and software engineering leaders and technical program managers) to conduct internal program reviews, facilitate external audits, and manage security risk.Amazon Web Services (AWS) is the leading cloud provider, providing infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’s multi-tenant infrastructure. Governmental organizations are also looking to, and depending on, AWS for cloud solutions and services. Amazon Security is looking for an Audit Specialist who will contribute to a small but growing audit and risk management team who supports government workloads.The person hired in this role will be responsible for assisting with the System Organization Controls (SOC) audits of US Dedicated Cloud regions. In furtherance of that effort, you will engage with external auditors to understand their needs and procure audit artifacts. You will also engage internally with AWS teams to explain audit requests, review evidence, and understand AWS processes. In addition to SOC examinations, you will conduct internal reviews to identify risk, design and implement internal controls, and meet with stakeholders to remediate audit findings. You will also be expected to develop competency in, or already have a working knowledge of, other regulatory requirements such as Sarbanes-Oxley Act (SOX) audits. You will coordinate with your commercial audit counterparts to complete large projects and leverage best practices. The team you will be part of leads a security risk management program. As a member of the team, you will help assess risks and determine areas for internal audits based on risk. In this role, you will gain valuable exposure to many areas within AWS. You must be able to work independently and remain flexible. You will need to prioritize workloads and maintain strong attention to detail in a fast-paced environment. You must be able to understand complex business processes and identify internal control gaps and risks. You must have good analytical skills, solid business judgment, and the capability to drive results. An ideal candidate for this role will have experience tackling challenging problems that span multiple organization units and developing solutions. The candidate will have strong audit, internal control, and information technology knowledge. A person in this role must have the ability to interpret contractual and regulatory compliance obligations and assess AWS compliance. This position requires coordination, communication, and buy-in with various teams. The ideal person is self-driven, works well with others, and can build long term relationships across AWS. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities• Interpreting contractual and regulatory audit and compliance requirements and developing plans for AWS compliance • Coordinating with external auditors and AWS service and operations teams to obtain audit evidence • Working across a wide variety of AWS teams to assess internal controls, identify opportunities for improvement, and document conclusions• Tracking audit remediation actions and driving corrective actions • Conducting internal reviews and risk assessments• Partnering with AWS’ commercial business to establish best practices About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS• 5+ years working in audits, internal control, or process improvement at a large scale• Experience advising peers and managers and working across teams to achieve objectives• Ability to design processes to achieve business strategies • Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Executive Assistant, AWS Security Assurance & Compliance

The Security Assurance and Compliance team at Amazon Security is seeking a dedicated, resourceful, and customer-obsessed Executive Assistant to support two Directors leading global teams. The Executive Assistant will report directly to one of the two Directors, and will collaborate with various business partners in associated departments, as well as other Executive Assistants across the multiple global stakeholder teams within the AWS Security Assurance team. As an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take action without having to know the total picture. You will learn organizational structures and objectives of the teams you support, as well as build a strong internal network. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth.Key job responsibilities• Proactively coordinate and engage with leadership in planning and organizing events, activities, and calendars.• Management of complex calendars, scheduling requirements, and prioritization of executive's tasks and appointments according to their importance, urgency, and relevance.• Adapt quickly to changing priorities and last-minute schedule adjustments• Act as a liaison for direct reports and business stakeholders• Craft detailed, efficient domestic and international travel itineraries that optimize time and productivity.• Participate in planning of events and drive key team activities (staff meetings, all-hands meetings, supply ordering)• Work alongside other executive assistants within the org and throughout Amazon Security to drive best practices and cross collaboration of efficiencies.* Track and help drive completion of key deliverables across programmatic mechanisms.A day in the lifeBeing a member of the Security Assurance and Compliance team, you’ll work in a global organization, that has global customers. You’ll be a part an EA team that works together regularly and moves quickly to support the needs of our leaders. Things move quickly sometimes, so if you’re someone who enjoys a fast-paced environment, and working with mission minded people, this team is for you! About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.BASIC QUALIFICATIONS- 5+ years of executive assistant experience- Experience with executive level calendar management- Experience with domestic or international travel coordination ...

Corporate Counsel, Corporate Counsel, AWS Global Expansion

Amazon’s Legal Department is looking for a talented Corporate Counsel to support Amazon Web Services (AWS), a dynamic and rapidly growing business at the forefront of the “cloud” computing and service industry.This attorney will primarily support AWS' international expansion efforts, working cross-functionally with a number of internal teams to plan and execute international expansion strategies. This attorney will provide ongoing legal counsel for senior executives and other business team members. The successful candidate will be a fast learner who is detail-oriented and customer-obsessed, and will be able to work independently and comfortably while making decisions in ambiguous situations.Amazon offers its attorneys the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands. Competitive salary includes equity.Key job responsibilities- Providing advice on regulations concerning the expansion of AWS globally- Providing compliance-related legal support - Monitoring and advising the business of upcoming regulatory changes related to those topics- Formulating, implementing, and maintaining applicable regulatory compliance policies and processes.About the teamYou will be joining a fast-paced, tightly-knit, and diverse legal team that delights in building, innovating and simplifying for its business partners and customers. As part of the team you will participate in team-wide meetings, departmental goals, and collaborative projects. In this role you will have access and visibility to business leadership.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent- Experience managing multiple projects and meeting aggressive deadlines ...