Applied Scientist, NeuroSymbolic Automated Reasoning

The Automated Reasoning Group is looking for an Applied Scientist with interest in building scalable machine learning systems. You will be part of a world-class team building the next generation of neuro-symbolic tools and services by combining Automated Reasoning and Machine Learning.AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things.You will apply your knowledge to propose solutions, create software prototypes, and move prototypes into production systems using modern software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever-growing demand of customer use. You will use your strong verbal and written communication skills, are self-driven and own the delivery of high quality results in a fast-paced environment.Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. See https://aws.amazon.com/security/provable-security/As an Applied Scientist in AWS AI, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of product features from beginning to end. You will:* Define and implement new neuro-symbolic applications that employ scalable and efficient approaches to solve complex problems using Automated Reasoning and Machine Learning* Apply software engineering best practices to ensure a high standard of quality for all team deliverables* Work in an agile, startup-like development environment, where you are always working on the most important stuff* Deliver high-quality scientific artifacts* Work with the team to help drive business decisionsKey job responsibilities* Design and implement scalable neuro-symbolic systems using automated reasoning and machine learning.* Collaborate closely with internal and external users to understand their requirements for AI agents and guardrails.* Proactively identify and explore new opportunities for deploying and leveraging neuro-symbolic solutions across various domains.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- PhD OR a Masters Degree with 4+ years of industry experience related to the field/role.- Experience with automated reasoning tools including automated theorem provers, program verifiers, interactive proof assistants. ...

Commissioning Engineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in Critical Infrastructure Commissioning and looking for a fast paced environment to work in? As a Data Center Commissioning Engineer (CxE), you will be part of highly creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centers. The Amazon Commissioning team (ACx) understands, evaluates, defines and manages the expectations of construction quality in accordance to engineering designs to meet the customer requirements. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems such as:-Medium and low voltage power systems-Generators-UPS-HVAC (Air Handlers / Exhaust Fans / VFD)-Chilled Water Systems-Building Management systems (BMS)-Electrical Power Monitoring Systems (EPMS)-Testing and balancing-Pumps and Hydronic systemsPhysical RequirementsWalk job sites in uneven terrainWork at heights and from laddersRegularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawlLift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or moreCarry objects weighing up to 49 pounds for short distancesWork shifts longer than eight hours in duration with potential for night and weekendsPerform physical tasks throughout the day without becoming overly tiredAbility to manipulate small wires and objects easilyWork in a noisy environmentWork in environments that are colder or hotter than a normal office environmentAdditional Job Requirements· Ability and willingness to travel domestic and internationally for up to 80% of the year. · Required to provide personal transportation for meetings and job visits away from the office; reimbursed.U.S Citizenship RequiredKey job responsibilitiesThe Commissioning Engineer (CxE) provides testing and validation oversight of AWS data center electrical and mechanical infrastructure. CxEs review design documents, lead Factory Witness Testing (FWT), and manage third-party commissioning vendors in the performance of onsite pre-functional, functional, and integrated systems testing. They take Ownership of their projects’ successes by Diving Deep to resolve technical issues and having Bias for Action to address everchanging schedule and coordination demands onsite. Additionally, CxEs communicate lessons learned and continuously collaborate on program improvements.The CxE shall provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, the CxE will be required to review component submittal packages, lead Factory Witness Testing (FWT), perform system level and integrated system testing. During commissioning the CxE will continuously audit activities to ensure compliance with environmental, quality, and safety requirements. Additionally, the individual will be responsible for comprehensive weekly reporting of status of all ongoing projects and lessons learned to continually improve the quality of our program. This position will include coverage of multiple inflight projects and short timelines.A day in the lifeOn a typical project, the CxE works across AWS engineering, capacity delivery, operations, and contractor teams to coordinate site activities, prioritize tasks, and ensure each issue has clear path to resolution. The CxE manages the project commissioning vendor whose primary scope is to identify issues, determine criticality, propose solutions, and document their findings. If project turnover is at risk, the CxE escalates to the appropriate stakeholders. Upon project completion, the CxE will communicate lessons learned to help peers on similar projects in flight and participate in initiatives that drive improvement to the commissioning program.About the teamThe AWS Data Center Commissioning Team (ACx) is a wholly independent business within the DCGS organization. This team of veteran professional Electrical Engineers, Mechanical Engineers, Controls Engineers, Architectural Engineers, Project Managers, Operators and seasoned Amazonians are uniquely positioned to provide deeply detailed engineering and operational review and testing of equipment designs, operational functionality and construction practices. We are focused on ensuring the rapid delivery of a quality product while maintaining full transparency, recording metrics of manufacturer/contractor/equipment issues pre-PFHO, and identifying opportunities for all our peers and customers.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems• Bachelor’s degree in Mechanical/Electrical Engineering or 5 years of relevant discipline work experience• High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained in the others• Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design•Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements ...

Cloud Support Engineer - Data Flow Analytics

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Data Flow Analytics role supports our services that focus on Analytic technologies, including Kinesis, OpenSearch, Kendra, AppFlow and Managed Streaming for Kafka. These technologies allow our customers to ingest, transform, analyze streaming data from a wide variety of applications. Apart from working on a broad spectrum of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and experience with ELK stack and/or Kafka or similar data streaming platforms. Knowledge of SQL. Knowledge or Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related). Understanding of OS concepts(memory, storage and CPU usage). ...

Customer Practice Manager, AMER-US-CST, HCLS -Providers

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Senior Engagement Manager, Worldwide Public Sector Professional Services, State and Local Government & Education

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholder capabilities and increasing cloud adoption.Key job responsibilitiesWE ARE LOOKING FOR CANDIDATES WITH THE FOLLOWING:You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with State Local Government and Education customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules and milestones, budgets, team goals, and defining success criteria.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.This is a customer-facing role and you will be required to travel to client locations and deliver professional services as needed.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS* 7+ years of customer-facing, large scale implementation across multiple cross-functional teams.* 3+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.* Bachelor's Degree or equivalent experience.* Experience implementing cloud technologies.* Experience in managing project financials, revenue forecasts and contracts. ...

Applied Scientist II, AWS AI/ML, DS3, Think Forward Lab

The Think Forward Lab team at Deep Science for Systems & Services (DS3), AWS AI/ML is looking for world class scientists and engineers to join its group working on deployment of autonomous agents. Agents with full autonomy need to be trustworthy and verifiable. The team develops AI systems that exhibit autonomous proficiency across a wide range of domains, demonstrating competency in many (complex) tasks previously performed by human knowledge workers. Such agents sense, plan, and act effectively in interactive and previously unseen environments. To accomplish this goal we are seeking scientists with expertise in large language models, user alignment, neuro-symbolic AI, synthetic data generation and agentic environments. This is a role that combines science knowledge, technical strength, and product focus. It will be your job to develop novel generative AI-based agentic systems and algorithms while working with the engineering team to integrate them into different projects in the AWS AI portfolio of services. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists.Key job responsibilitiesYou will be a hands on contributor to science at Amazon. You will help raise the scientific bar by mentoring, educating, and publishing in your field. You will help build the scientific roadmap for agents, neuro-symbolic AI and LLMs. You will be a technical leader in your domain. You will be a strong mentor and lead for your team. About the teamThe DS3 org encompasses scientists who work closely with different AWS AI/ML product services, innovating on the behalf of our customers customers. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Cloud Support Engineer II - Windows, Windows

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Windows role provides support for AWS paid support customers running enterprise Microsoft workloads on EC2 Windows, including SQL Server, SharePoint, and Exchange, as well as associated roles such as Active Directory, IIS, etc. We support the WorkSuite services (WorkSpaces, WorkMail, WorkDocs, WorkLink, WorkSpaces Application Manager), Directory Service, Systems Manager, EC2 Image Builder, Migration Suite, Application Discovery Service, CloudWatch Application Insights, LicenseManager, and the VM management portal products which are used by our customer for running global-scale enterprise HPC, SQL, Exchange, and web application workloads. We support the underlying hardware our services run on, as well as performance and networking issues at the OS-level.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. BASIC QUALIFICATIONS- 3+ years of network and operating system support experience- 3+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience- 3+ years of database administration experience- 3+ years of software development with object oriented language experience- 3+ years of continuous integration and continuous delivery (CI/CD) experience- 3+ years of information security and compliance experience- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience- Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Experience with enterprise systems administration in Windows Server and related services (Active Directory, DNS, IIS, MSSQL, Sharepoint, Exchange, Windows server, Single Sign On).- Experience with Windows troubleshooting tools (Event viewer, Task manager, WinDbg, Windows Sysinternals, perfmon, WPR/WPA).- Ability to communicate effectively in English (written and spoken) within technical and business settings. ...

Cloud Support Engineer - Networking

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Networking role supports and focuses on our Networking services such as Elastic Load Balancing, Cloud Watch, Route 53, VPC (Virtual Private Cloud). VPN, DX, VPC-TGW (Transit Gateway), WAF, Client VPN and Network Firewalls. These services and technologies help our customer's technology implementations and operations for onboarding to cloud networks. Utilizing these networking services customers can foray into exciting cloud frontiers via execution of large and complex migration plans for existing on-premise client environments onto AWS Cloud, leading efforts to drive existing cloud architecture growth through new AWS service subscriptions.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.• You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning new technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field a minimum of 1+ years of related professional and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, load balancing, firewalls, LAN/WAN, traceroute, iperf, dig, CURL, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related). Networking OSI model with understanding of protocols such as VLAN, IPSEC, TCP, SSL, DNS, OSPF and BGP and understanding of virtualization (Hypervisors, VMware, Xen). ...

Cloud Support Engineer II - Developer and Mobile Services (DMS)

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets. The DMS role supports AWS mobile technologies (Device Farm, Pinpoint) and serverless technologies (Lambda, API Gateway, Step functions). Mobile services and serverless architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities. * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services. * You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies. * You will act as interviewer in hiring processes, and coach/mentor new team members. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Experience in one or more modern programming languages such as Java, C++, Python, Javascript, .NET, PHP or Ruby, and knowledge of data structures, algorithms, operating systems.- Experience working with HTTP (HTTP Verbs, basic structure of an HTTP Request) and troubleshooting API calls. Ability to communicate effectively in English (written and spoken) within technical and business settings. ...

Enterprise Transformation Specialist - People/Culture/Workforce, ProServe Business Development

An Enterprise Transformation Specialist (ETS) within AWS Professional Services will work with customers, Enterprise Transformation Leaders, Strategic Pursuit teams, Generative AI Innovation Center, Industries, and the wider AWS organization on strategic, large, complex customer opportunities by providing both Enterprise Transformation and deep domain business development (BD) expertise in Organizational Change Acceleration (management) (OCA)/Culture/ Workforce Transformation, to enable customers to operationalize the value of cloud, accelerate business outcomes, and speed up AWS adoption. ETS will be fluent in Enterprise Transformation product offering and domain , and will personalize the Enterprise Transformation methodology to support customer business and GenAI use cases, as part of a collaboration with go-to-market, pan-Amazon, AWS services teams, and Partners in designing and shaping solutions for large transformational deals. They will also be a published thought leader. The ideal candidate will be a hands-on Organizational Change Acceleration (management)/Culture/ Workforce Transformation expert, who has worked with both internal and external stakeholders at C-level, IT, and various lines of business, assisted customers in modernizing and optimizing their operational environments as they adopt cloud services, and conveyed compelling value propositions with relevant business level knowledge and deep enterprise OCA expertise for cloud transformation. In this role, the ETS will support go to market strategies and work cross-functionally with practice teams around the globe. A keen sense of ownership, drive, and scrappiness is a must. Key job responsibilities- Partner with Enterprise Transformation Leads to define the Enterprise Transformation solutions for execution within large complex deals, in collaboration with Strategic Pursuit Leads, ProServe teams, Partner organizations, Sales counterparts and Strategic Customer Engagement teams.- Work in collaboration with local ProServe sales, build strategic alliances with senior customer executives and co-develop pursuit strategy by integrating Enterprise Transformation methodologies into the wider AWS offerings and services, and customer GenAI use cases to create differentiated solutions for large strategic accounts.- Develop and conduct discussions/assessments/discovery with customers, demonstrating OCA/culture/workforce transformation expertise, and the value of ET transformation.- Participate in business development, including proposals and customer relationships.- Achieve and exceed assigned business development influenced bookings goals, and associated KPIs, and metrics.- Represent AWS at industry events, conferences, and executive forums to promote thought leadership in cloud transformation.- Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of experience working and communicating with multiple stakeholders and cross-functional teams, including sales reps and managers, solutions architects, partner and direct marketing, business development, and other functional teams.- 5+ years consulting experience in customer-facing roles, specifically in supporting large, complex strategic/enterprise transformational opportunities.- Experienced in enterprise OCA/culture/workforce for cloud transformations, implementing innovative solutions to modernize IT and business environments.- Experience working with, presenting to, and negotiating with C-level executives, as well as teams from IT, lines of business, procurement, finance, and legal. ...

Applied Scientist, AWS Industry Products

AWS Industry Products (IP) is a new AWS engineering organization chartered to build new AWS products by applying Amazon’s innovation mechanisms along with AWS digital technologies to transform the world, industry by industry. We dive deep with leaders and innovators to solve the problems which block their industries, enabling them to capitalize on new digital business models. Simply put, our goal is to use the skill and scale of AWS to make the benefits of a connected world achievable for all businesses. We are looking for an Applied Scientist who are passionate about transforming industries through AI. This is a unique opportunity to not only listen to industry customers but also to develop AI and generative AI expertise in multiple core industries. You will join a team of scientists, product managers and software engineers that builds AI solutions in automotive, manufacturing, healthcare, sustainability/clean energy, and supply chain/operations domains. Leveraging and advancing generative AI technology will be a big part of your charter as we seek to apply the latest advancements in generative AI to industry-specific problems.Key job responsibilitiesUsing your in-depth expertise in machine learning and generative AI, you will deliver reusable science components and services that differentiate our industry products and solve customer problems. You will be the voice of scientific rigor, delivery, and innovation as you work with our segment teams on AI-driven product differentiators. You will conduct and advance research in AI and generative AI within and outside Amazon.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

AWS Sr Security Program Manager, US ADC Security - Industrial Security

At Amazon Web Services (AWS), Security is our highest priority. At AWS' scale, we invent new ways to provide the highest level of assurance to our security conscious customers. The AWS US Amazon Dedicated Cloud (ADC) Security team is looking for a Program Manager (PM) who is highly motivated and fosters organization across the security domain. This role focuses on managing security aspects of new business initiatives and the contract lifecycle, acting as a trusted advisor to AWS sales and capture teams. The successful candidate will blend deep security expertise with a strong understanding of business capture and contract management processes to drive successful engagements with internal and external stakeholders. As an individual contributor, you will be pivotal in ensuring security compliance, addressing risks, and driving scalable mechanisms that align with organizational objectivesThis is a highly visibility team that solves security challenges for the benefit of ADC mission customers. Additionally, you will be responsible for understanding AWS’ Security and Sales processes and be able to clearly articulate and communicate security requirements to various stakeholder audiences in a variety of forms.The successful candidate is one who loves working across many stakeholders and geographies to manage projects for complex AWS contract security requirements supporting the US Government. We have a team culture that encourages ownership, diversity, inclusion, and innovation. Our team members and management alike to take a high degree of ownership for their program vision and execution of ideas. Our team members balance their unique perspective with those of the diverse perspectives of the team and its stakeholders. You will work directly with most divisions within AWS Security and World Wide Public Sector organizations to improve AWS’ ability to demonstrate security excellence to our customers. This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.Key job responsibilities* Serve as the primary ADC Security contract manager providing guidance and support throughout the business lifecycle, including pre-award, award, and post-award phases.* Partner closely with AWS sales and capture teams to represent US ADC Security, contributing to bid decisions and ensuring alignment with security standards and requirements.* Mechanize security reviews, assessments, and risk escalations to streamline processes and improve the efficiency of the security review.* Develop, implement, and improve mechanisms to ensure seamless integration of security requirements into business capture and contract processes.* Conduct detailed risk assessments and security reviews, identifying potential vulnerabilities, mitigation strategies, and areas for improvement.* Act as an Industrial Security subject matter expert, providing technical guidance and support to sales teams, capture teams, and other stakeholders.* Work collaboratively with cross-functional teams, including legal, compliance, and security operations, to align security practices with organizational goals.* Escalate and resolve critical security contract risks, driving timely decision-making and action plans to maintain compliance and customer trust.* Stay current with evolving security standards, industry trends, and regulatory requirements to ensure US ADC Security maintains a cutting-edge posture.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Current, active US Government Security Clearance of Top Secret or above ...

ACDC – SCE – Deal Lead – AMER Team

Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help our customers accelerate out of their datacenters.SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. AWS is focusing on bringing even more of our innovative products and services to a wider array of customers, faster than ever. To accomplish this goal, SCE is working with our customers to evaluate how we can accelerate moving Customer’s workloads faster to the AWS cloud (i.e., Accelerate to the Cloud from your Data Center (ACDC)).This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders.As a SCE ACDC Deal Lead, you will be responsible for developing the end-to-end holistic project strategy, including the implementation, modernization and value proposition to accelerate the customers AWS cloud adoption, and building a compelling business case for the Customer’s C-Suite. In addition, you will be responsible for managing the end-to-end Deal Cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, AWS Partners and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.Open to Hire out of any AWS Hub Location.Key job responsibilities* Lead negotiations and customer closure for strategic, large, complex or highly competitive deals* Develop the optimum implementation strategy for the customers to accelerate move to the cloud and this cover a 360 view of the project including but not limited to: 1) identify with the ProServe or partner team the optimal migration project balancing the re-platforming, modernization and refactoring needs 2) identify a mitigation plan for other direct or indirect blockers (e.g. internal team skillsets and training, assets or other contractual dependencies) and 3) identify the drivers to improve the holistic business case for the customer enabling a faster move to the cloud.* Develop and shape the overall deal strategy and structure to meet customer business outcome and goals* Qualify and shape the customer business case to ensure viable deal commercials for all stakeholders*Contribute to developing AWS’s value proposition and solutions*Drive revenue growth and Cloud adoption*Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 12+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure- 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals- Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

Principal Worldwide Specialist - GenAI, Next Gen Developer Experience

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, software development background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Amazon Q team as a Business Development Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilitiesWithin WWSO, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q developer. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world’s most customer obsessed technical teams can make history.A day in the life• Lead GTM to orchestrate sales motions for sales, marketing, partner, product, training, and professional services teams to accelerate adoption of your aligned technology domain, thinking through challenges on a 1-3+ year time scale.• Leverage your deep domain expertise to create best in class field enablement and sales strategy.• Support field teams in solution building for high priority customers.• Bring market signals back to product teams to drive innovation on AWS product roadmaps.• Own reporting and planning cadences to AWS executives on GTM plan execution.• Demonstrate thought leadership and be able to credibly represent AWS at industry events, conferences, symposiums, etc.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 10+ years of relevant Go-to-market, Technical Business Development, Sales, or Consulting experience.- 5+ years of Business Intelligence, Artificial Intelligence or SaaS.- BA/BS degree required. ...

Cloud Support Engineer - Infrastructure as Code

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.This role supports services that focus on Infrastructure Automation/Governance and Configuration Management including AWS CloudFormation, Cloud Development Kit (CDK), Control Tower, Service Catalog and AWS OpsWorks, which manages instances of Chef and Puppet. In this role, engineers interact with customers that reach out to AWS via email, chat or phone, helping our customers automate their infrastructure management and configuration management for their applications. Apart from working on a broad spectrum of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and experience working with atleast one of the IaC tools (Cloudformation, Terraform, CDK) and one of Configuration Management tools (AWS OpsWorks, Chef, Puppet, Ansible). Good understanding of Linux, Networking concepts and protocols (DNS, TCP/IP, DHCP, HTTPS, OSI Model, FIlesystems, disk space, Memory, CPU issues ,Security, Encryptions etc.). ...

Cloud Data Consultant, WWPS FedCiv

Do you like helping U.S. Federal Civilian agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- Experience in automation through devops scripting (e.g. shell, python, ruby, powershell)- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Data Scientist, Generative AI Innovation Center

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center at AWS is a new strategic team that helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, data scientists, engineers, and solution architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently.You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for Data Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.This position requires that the candidate selected be a US Citizen.Key job responsibilitiesAs an Data Scientist, you will - Collaborate with AI/ML scientists and architects to Research, design, develop, and evaluate cutting-edge generative AI algorithms to address real-world challenges - Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production - Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to Product and Engineering teams to help define product directionAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of experience building models for business applications- Hands-on experience building GenAI solutions- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing, neural deep learning methods and/or machine learning- Experience in using Python and hands on experience building models with deep learning frameworks like Tensorflow, Keras, PyTorch, MXNet- Bachelor's degree and 5 years of experience or Master's degree and 2 years of experience ...

Enterprise Service Manager (ESM), AWS Professional Services, Strategic Accounts - ISVs

Are you interested in working with the largest ISV and Technology organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy* Engage with customers to understand their business drivers and customer portfolio* Identify & develop specific opportunities and supporting business cases* Demand creation, deal shaping, including estimations and deal pricing* Identifying and positioning appropriate contracts for Opportunities* Contract negotiations & follow on for SOW signature* Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues* Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery* Leading innovation and scoping workshops with Customers* Act as single person of contact for Customer executives, developing deep, trustful relations* Educate customers on AWS services and translate those into a clear business value proposition* Envision and inspire customers* Coaching Customer and Partner teams to be self-sufficient.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 7+ years of external or internal customer facing, complex and large scale project management experience- Bachelor's degree, or 7+ years of professional or military experience ...

Cloud Support Engineer - Security and Crypto, Support Engineering

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security and Crypto role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), Cognito, Certificate Manager, Key Management Service (KMS), CloudTrail, CloudHSM, AWS Organizations etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. Engineers will be advocating cloud security best practices, particularly in identity management, access controls, security risk detection and management space. They will provide technical solutions that leverage AWS Security services while working with our customers. Apart from working on a broad spectrum of technical issues, a Cloud Engineers in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge or experience in cyber security (eg. Identity and Access management, federation, authentication protocols (e.g., OAuth, SAML, OpenID Connect), monitoring and logging tools, Security best practices, Hardware Security Modules). Understanding of Cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure). Strong understanding of networking concepts TCP/IP, including DNS configuration, traffic routing, and the various types of DNS records. ...

Applied Scientist, NeuroSymbolic

The Automated Reasoning Group is looking for an Applied Scientist with interest in building scalable machine learning systems. You will be part of a world-class team building the next generation of neuro-symbolic tools and services by combining Automated Reasoning and Machine Learning.AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things.You will apply your knowledge to propose solutions, create software prototypes, and move prototypes into production systems using modern software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever-growing demand of customer use. You will use your strong verbal and written communication skills, are self-driven and own the delivery of high quality results in a fast-paced environment.Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. See https://aws.amazon.com/security/provable-security/As an Applied Scientist in AWS AI, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of product features from beginning to end. You will:* Define and implement new neuro-symbolic applications that employ scalable and efficient approaches to solve complex problems using Automated Reasoning and Machine Learning* Apply software engineering best practices to ensure a high standard of quality for all team deliverables* Work in an agile, startup-like development environment, where you are always working on the most important stuff* Deliver high-quality scientific artifacts* Work with the team to help drive business decisionsKey job responsibilities* Design and implement scalable neuro-symbolic systems using automated reasoning and machine learning.* Collaborate closely with internal and external users to understand their requirements for AI agents and guardrails.* Proactively identify and explore new opportunities for deploying and leveraging neuro-symbolic solutions across various domains.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 1+ years of building models for business application experience- PhD- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...