Amazon Kuiper Commercial Services LLC

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are seeking a multi-platform Senior Art Director to join Project Kuiper's Marketing team. As a key creative leader for one of Amazon's most ambitious initiatives, you'll craft compelling visual narratives across social, digital, and traditional channels while pushing the boundaries of creative innovation. At Kuiper, our Art Directors are hands-on practitioners who blend strategic thinking with cutting-edge design execution to reach diverse audiences around the world.In this role, you'll play a key role in establishing and evolving Kuiper's visual identity across all touchpoints, from social media content to integrated marketing campaigns. You'll lead platform-specific creative development while maintaining brand consistency and driving engagement across multiple channels. The ideal candidate combines deep platform knowledge, design expertise, and a keen understanding of emerging social and digital trends.Key job responsibilitiesSocial & Digital Leadership• Drive creative excellence across all social platforms (Instagram, TikTok, LinkedIn, YouTube, etc.) • Design thumb-stopping social content optimized for each platform's specifications and audience behaviors• Create innovative digital advertising campaigns across display, video, and social formats • Develop platform-specific visual strategies that align with current trends and best practices• Lead art direction for both organic and paid social content • Develop/direct creation of motion graphics, animations, and short-form video contentBrand & Campaign Development • Establish and maintain comprehensive brand guidelines and design systems• Lead visual development for integrated marketing campaigns across all channels• Direct the creation of marketing collateral including sales materials, presentations, and digital assets • Design experiential and environmental graphics for events and installations• Create compelling data visualizations and infographics to explain complex technical conceptsDigital Design & Production • Direct the creation of email marketing templates and digital newsletters• Develop digital display advertising campaigns across multiple formats and platforms • Create responsive design systems for web and mobile applications • Oversee banner ad production and rich media creative development • Direct animation and motion graphics for digital platformsGraphic Design & Visual Development • Design and maintain brand identity elements including logos, typography systems, and visual guidelines • Create high-impact marketing collateral including sales decks, one-pagers, brochures, and white papers • Develop custom iconography and illustration systems that simplify complex technical concepts• Design environmental graphics for trade shows, events, and office spaces • Create compelling data visualizations and infographics • Produce print-ready files for various applications and specifications• Design branded templates for internal and external communications • Develop visual assets for product launches and marketing campaigns • Create cohesive design systems that scale across multiple touchpoints • Design executive-level presentations and internal communication materials• Develop packaging art concepts when needed • Create style guides and asset libraries for global team usage • Design digital and print advertising materials in various formats Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree in Visual Design, Graphic Design, or related field- 5+ years of art direction experience with strong social/digital portfolio- Extensive experience designing for major social media platforms ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to payments, billing and invoicing experience for Kuiper country launches across the globe. This will include integrations into upstream and downstream systems.This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the international payments, billing and invoicing strategy and vision, developing product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are looking for a Sales Operations Manager to work with the Worldwide B2B Commercial Sales organization to continuously build forecasting models, build deep diving analysis, and make business recommendations to senior leadership based on those analyses – all in an environment of rapid growth and increasing complexity. This will include working with the Sales leadership teams, to develop, implement and manage business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives.Key job responsibilitiesAct as a trusted advisor to Sales leaders, leveraging data and analyses to land business insights, develop GTM strategies, and scale the businessDrive improvements to the reporting tools, methods, and processes.Manage the administration and execution of the team’s targets, including segmentation of business goals, and measurement of goal attainment. Work directly with the models/data. Work with large data sets and the technical tools needed to work with them.Drive towards simple, scalable solutions to difficult problemsProject-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 7+ years of Microsoft Excel experience - Bachelor's degree or equivalent - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - 7+ years in a sales operations or related role - 4+ years program management skills to develop and execute large-scale projects with minimal supervision - 3+ years delivering to diverse audiences; strong presentation skills ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are seeking an exceptional Senior Product Manager to lead strategy and implementation of B2B sales systems including CRM, lead management, deal management, contract management and bulk order management. As a Senior Product Manager Technical you will work extensively with customers, sales, marketing, deal desk ,legal and finance teams to understand business requirements and work with engineers to build systems on the Salesforce technology stack (CRM and Communications Cloud). You will be responsible for identifying and, discovering customer problems, defining business strategy, defining product vision, building the product roadmap, writing detailed requirements, evangelizing the product within the organization, managing executive stakeholders and launching product to target users. You will constantly need to make tradeoffs to balance between large forward thinking initiatives and smaller incremental value adds.Key job responsibilities- Define business strategy and product vision by authoring PR-FAQs and vision documents- Build product roadmaps- Author business requirements documents- Evangelize the product within the organization, - Manage executive stakeholders including Directors and Senior Managers of business, sales, marketing, finance, legal and engineering teams- Launching product to target users and create training content- Make complex trade off decisions- Work with engineering teams to build features on Salesforce CRM, Industry CPQ, Salesforce Communications Cloud and first party Amazon tools.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamKuiper Commercial Revenue Operations (CRO) is responsible for the business strategy, operations and systems for Kuiper's commercial business across multiple industry segments in multiple countries.BASIC QUALIFICATIONS- 5+ years of technical product management experience.- 5+ years experience of working directly with engineering teams.- 3+ years of experience working on B2B business processes.- 3+ years of experience working on salesforce systems including CRM, CLM, CPQ and order management- Knowledge of B2B sales lifecycle and deal management processes. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr.PMT - B2C Customer Experience, will play a crucial role in defining and implementing Kuiper satellite communication services. Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Project Kuiper US Consumer team is looking for a talented Senior Product Manager to lead business planning. This role is responsible for leading annual operating plans, quarterly guidance, monthly business outlook (risks/opportunities), monthly goal reviews, and weekly business reviews. You will lead high visibility workstreams and work cross-functionally with GTM, Demand Generation, Lifecycle Management, Sales, Product, Operations, Demand and Capacity Planning, Finance, and Business Intelligence teams to develop and execute on multi-year business plans. This is a high visibility role with frequent opportunities to interact with and present to leadership. A successful candidate will have strong business acumen, highly analytical, and able to work extremely effectively in a matrixed organization. You will be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment—all while ensuring we’re thinking long-term and building a sustainable business. Key job responsibilities* Lead development of annual operating plans (e.g. OP1 and OP2), working cross-functionally to align partner teams on subscriber, revenue, fixed and variable costs, and profit targets for Canada * Drive quarterly guidance process by analyzing trends, preparing performance summaries, and providing revised projections with recommended adjustments based on actualized business performance* Manage monthly business outlook by assessing key risks and opportunities, evaluating business and category conditions, and recommending mitigation strategies and corrective actions* Oversee monthly goal reviews by tracking KPI progress, coordinating stakeholder reviews, and communicating achievement status to leadership* Coordinate weekly business reviews through performance updates, operational metric monitoring, and cross-functional team coordination* Publish comprehensive competitive intelligence analyses to country leadership on category dynamics, competitor strategies, and industry trends for key stakeholders* Partner with operations teams to optimize in-stock management, ensuring inventory alignment with forecasts and maintaining service level targetsExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's Degree or equivalent experience- 5+ years of experience in product or program management, business planning, or data analytics- Experience with forecasting and working with large data sets- Demonstrated ability to meet deadlines and prioritize workloads, while maintaining high attention to detail- Process-oriented mindset and ability to lead, problem solve, and get things done ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are looking for an experienced B2B Operations Leader to scale our offer to activate and order to cash operations team globally for Project Kuiper. The successful candidate will have experience leading core operational functions to enable enterprise customers, sales and marketing, and partner teams. They will have a deep understanding of the telecommunications business and/or expertise enabling large strategic customer segments across fixed and mobility technology services. This role will be responsible for leading the design and execution of B2B business policies, process workflows, controls, tools, and insights to run efficient and effective operational teams. They thrive in tackling ambiguous strategic and operational challenges, use data and customer insights to inform decision-making, and have proven experience in implementing and delivering successful operational strategies and plans. As a senior leader, you will be obsessed with raising the bar on operational excellence with a relentless focus on delighting our customers.The Kuiper Business team is focused on launching and operating the Kuiper service across the globe. The successful candidate will think strategically, make appropriate prioritization trade-offs, and execute on the plan to deliver connectivity services for enterprises. We are looking for a resourceful leader that can build automated and/or manual mechanisms to enable customers as the business ramps, learns quickly, and works with product teams to scale operations. The ideal candidate for this job should be a self-starter who thrives in a dynamic and fast-paced environment.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumKey job responsibilities• Build and manage the offer to activate operations team, to enable strategic B2B customers and partners, once contracts are signed. Develop processes, metrics, and tools to onboard customers, place and fulfill orders, enable service activation, and provide customer support.• Build and manage the order to cash operations team, to enable customers with invoicing, payments, revenue management, reporting functions, and be the business liaison with partner teams. Set up automated mechanisms for bill-runs, account operations, revenue assurance, risk management, and reporting, with manual tools where necessary. • Develop the insights and present well-reasoned, data-driven proposals to cross-functional stakeholder teams on opportunities in the areas of performance management and process improvements.• Develop operational strategies and run business reviews to influence prioritization of bar raising customer success, product, and operational experiences within a matrix organization.• Develop and drive operational reporting, measure and track metrics, and provide visibility to voice of the customer feedback to minimize churn and retain customers.• Dive deep on executive escalations and create workflows and decision trees for timely resolution of potential risks, compliance, and policy violations.• Build strong relationships with stakeholders to understand and evaluate business priorities, define shared opportunities and requirements, and establish information sharing mechanisms.A day in the lifeYou will be a thought leader in building and evolving operational capabilities, mechanisms, and process workflows to support and enable Kuiper enterprise customers and partners. You will be working with Kuiper sales account managers, customer success managers, service delivery managers, and technical account managers to simplify and streamline customer experiences. You are a problem solver that can handle exceptions and take ownership of escalations and resolution to provide white glove support to large, strategic, and lighthouse enterprise customers. You work in partnership with finance, legal, and other partner teams as the business liaison for revenue assurance and policy management to mitigate risks and meet regulatory compliance requirements. You maintain a high bar for customer obsession while scaling the operational teams globally and running operations in an efficient manner.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS• Bachelor’s degree or equivalent industry experience.• 7+ years of business operations management with a proven record of understanding and managing offer to activate and order to cash operational teams.• 3+ years of senior leadership and team management skills, with the ability to motivate and influence team members to achieve their goals.• 5+ years in process design, defining policies, setting up operational metrics, and managing key performance indicators to enable customers and partners. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Project Kuiper US Consumer team is looking for a talented Senior Product Manager. This role is responsible for defining regional business requirements and customer experiences. You will have a high degree of ownership as you define customer needs, launch new features, and shape the desired customer experiences. You will work closely with GTM, Sales, Marketing, Finance, Legal, Global Planning and Operations, Customer Service, Field Services, and more. A successful candidate will be both entrepreneurial, highly analytical, and able to work extremely effectively in a matrixed organization. We are looking for someone customer obsessed and technology savvy with a proven track record of leading new initiatives, especially in consumer related products. You will be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment—all while ensuring we’re optimizing for the ideal customer experience and balancing business financials. Key job responsibilities* Develop the US product strategy, roadmap, and customer experience for residential broadband services* Conceptualize, develop, and launch new products, features, and functionality that delights consumers in Mexico* Shape the end-to-end customer journey to meet local customer preferences and regulatory requirements* Once operational, analyze customer pain points and continue to improve the customer experience* Deliver comprehensive, written product strategy documents considering different types of data and inputs across a broad range of stakeholders for justification of new features* Prepare detailed business requirements documents that can be easily translated into product and engineering deliverables* Partner with business, finance, legal, accounting, tax, regulatory, and global product teams to drive new features and functionality from concept to execution* Become a recognized thought leader across the Kuiper organization on broadband category trends, customer behavior, subscriber economics, and growth strategiesExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years experience in product management- 5+ years of managing business metrics or a strategic function, such as managing a P&L, revenue targets and/or customer satisfaction/loyalty- Undergraduate degree or related working experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr.PMT - Payment products, will play a crucial role in defining and implementing Kuiper satellite communication services. Candidates for this role must have deep domain expertise in building software products to support offline payment methods such as pay by invoice, and cash payment. Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are seeking an exceptional Principal Product Manager to drive strategy and implementation of B2B sales systems including CRM, lead management, deal management, contract management and bulk order management. As a Principal Product Manager Technical you will work extensively with customers, sales, marketing, deal desk, legal and finance teams to understand business requirements and work with engineers to build systems on the Salesforce technology stack (CRM and Communications Cloud). You will be responsible for identifying and, discovering customer problems, defining business strategy, defining product vision, building the product roadmap, writing detailed requirements, evangelizing the product within the organization, managing executive stakeholders and launching product to target users. You will constantly need to make tradeoffs to balance between large forward thinking initiatives and smaller incremental value adds.Key job responsibilities- Define business strategy and product vision by authoring PR-FAQs and vision documents- Build product roadmaps- Author business requirements documents- Evangelize the product within the organization, - Manage executive stakeholders including Directors and Senior Managers of business, sales, marketing, finance, legal and engineering teams- Launching product to target users and create training content- Make complex trade off decisions- Work with engineering teams to build features on Salesforce CRM, Industry CPQ, Salesforce Communications Cloud and first party Amazon tools.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamKuiper Commercial Revenue Operations (CRO) is responsible for the business strategy, operations and systems for Kuiper's commercial business across multiple industry segments in multiple countries.BASIC QUALIFICATIONS- 10+ years of technical product management experience.- 10+ years experience of working directly with engineering teams.- 3+ years of experience working on B2B business processes.- 3+ years of experience working on salesforce systems including CRM, CLM, CPQ and order management- Knowledge of B2B sales lifecycle and deal management processes. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr.PMT - billing & invoices, will play a crucial role in defining and implementing Kuiper satellite communication services. Candidates must have deep domain expertise in launching new payment products, including 3rd party financing and installment. Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for a talented individual to lead North America B2C Performance Marketing. This role is responsible for developing the B2C performance marketing strategy, launching campaigns, and optimizing performance of paid and owned channels across the US, Canada, and Mexico. We are looking for someone data-driven with a relentless focus on delighting customers and improving return on investment (ROI). The ideal candidate is a self-starter who is comfortable managing a wide range of marketing channels with expertise in paid search, search engine optimization (SEO), associates, social, digital channels, direct response TV, and direct mail, as well as Amazon owned and operated marketing channels such as product pages, the Amazon homepage, email, push notifications, and onsite search. You will lead automated marketing channels and drive web site traffic, maximize gross adds, and improve the customer experience. You will test, build, automate, and scale performance marketing initiatives. In this role, you will work with a range of technical and non-technical teams to build automated marketing technology, assess marketing capabilities, own the experimentation strategy, and undertake detailed performance analysis. The scope of this role focuses on delivering against key business goals, while also innovating and finding efficiencies through the development and management of a multi-year strategy and roadmap. Key job responsibilities- Lead the strategy, design, and execution of all local performance marketing campaigns and ongoing management of all traffic channels for Project Kuiper’s B2C business in the US, Canada, and Mexico- Optimize subscriber acquisition across paid search, SEO, associates, social, digital channels, direct response TV, and direct mail as well as owned channels such as product pages, the Amazon homepage, email, and onsite search- Invent and build customer-centric solutions to improve variable marketing performance and optimize the ROI of a multi-million dollar budget, while setting high standards and eliminating campaign defects- Apply deep and wide functional expertise to develop channel strategies and testing/experimentation plans. Create successful innovations in North America that can be adopted and scaled across other regions- Conduct detailed campaign and channel performance analysis, leveraging data to optimize strategies, refine targeting, and improve ROI across all performance marketing initiatives. Develop and maintain comprehensive reporting frameworks to track KPIs and present actionable insights and enable data-informed decision-making- Champion automation, attribution measurement and scaled solutions, by influencing prioritization in tech roadmaps- Develop, train and manage a team of highly skilled functional experts to ensure that you and your team set a high bar on the customer experience, campaign optimization, financial controllership and policy adherence- Stay current with industry and Amazon best-practices to define and execute an innovation roadmap to delight customers and drive efficiencies throughout your areaExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 7+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience driving direction and alignment with cross-functional teams ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Principal Sales Operations, Compliance and Risk leader is a key member of the Kuiper Commercial Revenue Operations team. This team will provide support for managing fraud, risk, compliance related operations across all pillars. In this role, you should be comfortable juggling between thinking big and the operational nuances of the work. You must also be a self-starter with strong analytical and planning ability while being able to navigate the ambiguous landscape of Kuiper business. Key job responsibilities- Drive organizational integrity by monitoring and managing fraud-related financial exposure in partnership with Financial Operations.- Conduct regular assessments of fraud control effectiveness, ensuring adherence to regulatory requirements and data privacy mandates.- Oversee risk assessments, facilitate external audits, ensure proper incident response procedures. - Collaborate closely with operational teams to develop, implement, and monitor mitigation strategies, while maintaining detailed documentation for audit trails and regulatory reporting. - Provides regular reporting on key risk indicators (KRIs) and compliance metrics to senior management.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations- 7+ years of sales operations or equivalent experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Principal Sales Operations, Partner Programs is a key leader to scale the Kuiper business. You will partner with our B2B sales organization to scale partner programs, recognition and rewards, and operational mechanisms. You must demonstrate strong ability to work with cross functional teams and align on a shared strategy. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilities- Drive the operational structure of our partner seller strategy through the implementation of processes, policies and mechanisms that support the program design. - Partner with product and tech teams to design an effective and scalable partner relationship management tool.- Foster partner alignment and collaboration by building communication channels to share relevant campaigns and discounts, program updates, and partner feedback to build stronger engagements.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree in business, law, or a related field- 7+ years of sales operations or equivalent experience- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Our team owns the network transit services and related network capabilities that unlock customer value across all Kuiper verticals (Government, Consumer, Enterprise). This includes services like public internet access, private cloud connectivity, on-premises customer links, and layer 2 transit. The team partners closely with Kuiper's business units to identify high-value connectivity needs and develop innovative network services to meet customer needs.Key job responsibilitiesYou will be responsible for driving the technical programs for Kuiper's network transport services. This includes:* Ensuring delivery of the core network transport services and APIs that will power connectivity for all Kuiper customers* Working closely with engineering align timelines and milestones, remove blockers, and rise risks.* Partnering with other Amazon teams like AWS to drive workstreams across Kuiper and AWS.* Defining the operational model and key performance metrics for the global network transport servicesThe ideal candidate will have deep technical expertise in networking and distributed systems, as well as experience delivering complex infrastructure products. Strong communication skills and the ability to influence stakeholders at all levels are also essential.This is a unique "zero-to-one" opportunity to build the foundational network services and APIs that will unlock transformative value across Kuiper's government, consumer, and enterprise verticals. If you're passionate about the potential of space technology to transform the world, we want to hear from you.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which will be translated into product and engineering deliverables.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.This role of a Software Engineer who will design, implement, and operate globally available distributed systems geared towards giving Kuiper the ability to operate within realistic virtual Kuiper environments at scale. You’ll build systems using the latest AWS technologies, leveraging best-in-industry software engineering practices.Key job responsibilities- Build systems using the latest AWS technologies- Design and Implement Distributed Cloud-based Services and APIs- Docker experience.- Invent new tools that enable more frequent and reliable software deployment, test execution, and data analysis as part of a continuous integration and release system.- Develop tools that allow for test execution across multiple environments: virtualized hardware, real hardware-in-the-loop simulations, and on-orbit testing.- Evangelize engineering excellence best practices and mentor junior engineers.- Knowledge of object-oriented programming concepts.- Experience with systems integration and testing methodologies.- Deep understanding of testing, continuous integration, build, deployment & continuous monitoring.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThis role is for a Software Development Engineer who will build new cloud services and APIs that facilitates and orchestrates simulation of software on Kuiper devices such as satellites, ground gateways, and customer terminals. You will be building low-latency, highly scalable architecture that are critical to getting high quality internet service to customers.About the teamWe build the cloud systems and APIs for constellation wide simulations for experimentation to inform business decisions and software running on Kuiper devices to run simulation to achieve high quality software ultimately deployed onto hardware. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for a talented individual to lead US Field Services. This role is responsible for operating our professional installation and customer support experiences. We are looking for someone data-driven with a relentless focus on delighting customers and ensuring operational excellence. The ideal candidate is a self-starter who is comfortable launching and operating field service operations and device fulfillment across the US. In this role, you will work with a range of technical and non-technical teams to build field service technology, assess operating capabilities, own the end-to-end field service experience, and undertake detailed performance analysis. The scope of this role focuses on delivering against key business goals, while also innovating and finding efficiencies through the development and management of a multi-year field service strategy and roadmap. Key job responsibilities- Launch and operate our professional satellite systems installation and maintenance network for residential and small business customers in the US- Review historical sales and subscriber forecasts, research demand drivers, analyze forecast data, validate and optimize assumptions, and translate forecasts into operational plans and requirements (i.e., inventory management, delivery, installation, service calls)- Partner with global planning, forward logistics, and reverse logistics teams to optimize regional inventory allocation, local inventory placement, storage capacity, and fulfillment processes- Once operational, meet our performance measurement criteria and drive process improvement across the business operations work stream, and focus on optimizing costs and delivering an exceptional customer experience- Deliver comprehensive, written strategy documents considering different types of data, and inputs across a broad range of stakeholders. Prepare detailed business cases for justification of new opportunitiesExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- 5+ years managing business metrics related to Field Operations in the United States ...