Deal Desk Manager, Policy, Private Pricing Approvals

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilities• Define and centralize Deal Desk Policy/Process organizational strategy, and are the single threaded owner of all Policy/Process related initiatives. • Collaborate with cross functional stakeholders to identify, investigate, and resolve existing deal policies and process escalations, blockers, issues, gaps, and pain points that impact deal velocity. • Leverage your organizational experience, advanced business judgement, and understanding of the impact on stakeholders to drive goals to completion. • Identify opportunities and define the roadmap to achieve organization-wide objectives while, streamlining or eliminating excess processes. • Influence teams to decouple from dependencies and eliminate problems that stifle innovation.• Cultivate best practices through analysis and reporting in support of continuous improvements• Capture and analyze customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable business growth. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Product Manager, Country Expansion, Kuiper Global Planning

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilities• Set the long-term vision and strategy for Kuiper country expansion• Drive decisions on country prioritization and launch dates, considering launch or expansion requirements and business needs• Drive mechanisms to review, update, and inform country prioritization across Kuiper and Amazon stakeholders• Lead cross-functional and cross-organizational efforts to unblock issues related to country access or expansion• Work closely with Regulatory, Legal, Infrastructure, Software, Networking, and Supply Chain partners to calibrate on global plans• Work closely with Regional and Vertical partners to calibrate on business needs and local environment factors that impact execution Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 7+ years of product management or business development experience- 5+ years experience with global expansion strategy development- 3+ years experience with defining and executing global expansion roadmaps- + years experience with consumer, enterprise, and/or government customer solutions- Experience in both US and foreign operations ...

Sr Mgr, Prod Mgmt - Technical, Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr. Manager, Product Manager – Technical, will play a pivotal role in defining and implementing Kuiper satellite communication services. The successful candidate must have direct experience with satellite and/or wireless broadband services for residential (B2C) and enterprise, telecom, and transportation customers (B2B). Candidates must have deep expertise in one or more of the following domains, i.e. satellite RF (RAN), end-end service provider networking/routing (Transport), and integrated IT systems (OSS/BSS/NMS). Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life- Define the products and service strategy for Kuiper services to meet requirements of different customer verticals- Create detailed product requirements documents based on an intimate knowledge of the specific customer verticals including use case prioritization, feature definition and product roadmap- Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch- Manage entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international- Responsible for launch plan and enablement, working to ensure that all teams have what they need to be successful- Establish goals and reviewing metrics to identify opportunities and deliver success- Research and identify new opportunities to innovate on behalf of our customers- Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraintsBASIC QUALIFICATIONS- 7+ years of team management experience- 6+ years of experience with feature delivery and tradeoffs of a product- 6+ years of experience owning/driving roadmap strategy and definition- Bachelor's degree or equivalent experience ...

Senior Product Manager - Technical, B2B Sales Lifecycle Management, Kuiper Commercial Revenue Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are seeking an exceptional Senior Product Manager to lead strategy and implementation of B2B sales systems including CRM, lead management, deal management, contract management and bulk order management. As a Senior Product Manager Technical you will work extensively with customers, sales, marketing, deal desk ,legal and finance teams to understand business requirements and work with engineers to build systems on the Salesforce technology stack (CRM and Communications Cloud). You will be responsible for identifying and, discovering customer problems, defining business strategy, defining product vision, building the product roadmap, writing detailed requirements, evangelizing the product within the organization, managing executive stakeholders and launching product to target users. You will constantly need to make tradeoffs to balance between large forward thinking initiatives and smaller incremental value adds.Key job responsibilities- Define business strategy and product vision by authoring PR-FAQs and vision documents- Build product roadmaps- Author business requirements documents- Evangelize the product within the organization, - Manage executive stakeholders including Directors and Senior Managers of business, sales, marketing, finance, legal and engineering teams- Launching product to target users and create training content- Make complex trade off decisions- Work with engineering teams to build features on Salesforce CRM, Industry CPQ, Salesforce Communications Cloud and first party Amazon tools.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamKuiper Commercial Revenue Operations (CRO) is responsible for the business strategy, operations and systems for Kuiper's commercial business across multiple industry segments in multiple countries.BASIC QUALIFICATIONS- 5+ years of technical product management experience.- 5+ years experience of working directly with engineering teams.- 3+ years of experience working on B2B business processes.- 3+ years of experience working on salesforce systems including CRM, CLM, CPQ and order management- Knowledge of B2B sales lifecycle and deal management processes. ...

Senior Privacy Specialist, Kuiper

Project Kuiper is a global initiative to expand broadband access through a network of 3,236 satellites in low Earth orbit. Its goal is to deliver fast, affordable internet connectivity to unserved and underserved communities worldwide, helping to bridge the digital divide. As a Privacy Specialist on the Kuiper team, you will play a crucial role in operationalizing privacy practices across Kuiper's diverse customer base. This involves collaborating with stakeholders in legal, engineering, customer service to ensure privacy compliance and positive customer outcomes.Key job responsibilities- Manage multiple privacy-focused projects concurrently, with a sense of urgency and adaptability to ambiguity.- Conduct in-depth reviews of privacy-related processes and systems, using data analysis to identify and recommend mitigating measures.- Perform privacy assessments for Kuiper's applications, both launched and in development, working closely with product teams to address privacy obligations.- Liaise with cross-functional teams, including legal, and federated privacy groups, to integrate privacy considerations into project planning and decision-making.- Maintain deep expertise in evolving privacy regulations and standards, such as CPRA and GDPR, to ensure Kuiper's compliance.- Identify, track, and report on key privacy metrics to drive continuous improvement.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of experience in privacy or compliance roles- 3+ years leading projects involving automated and manual systems, supporting internal customers across multiple locations ...

Senior Program Manager, Kuiper Business

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for an exceptional program manager practitioner with global expertise and a strong delivery record in planning, execution, and adoption of customer-impacting initiatives. This employee will join the Kuiper Launch Readiness program which is responsible for driving launch readiness for countries across the globe. This role will drive special projects that aid country launch readiness, risk resolution, data visualization, and country launch performance. These projects will partner with key stakeholders, such as Entity Creation, Finance, Human Resources, Talent Acquisition, GREF/Workforce Planning, Export Control, and Kuiper organization leaders. The ideal program manager has a strong sense of ownership, is self-driven, and loves thinking big on how to solve global challenges that will help us accelerate connecting Kuiper with consumers. They will bring a mix of experience including global program management, senior stakeholder management, workforce planning, operations planning, and process improvement. This person will have responsibility in managing Smartsheet dashboards, development, and milestone tracking. If you enjoy leading global strategic programs, working in a fast-paced dynamic environment, and solving business challenges, Project Kuiper would like to meet you!Key job responsibilities• Lead special projects to accelerate connecting Kuiper to consumers – these will be time bound projects to solve a global or local challenge that is blocking launch, adoption, or revenue realization. • Develop and execute strategy for measuring and reporting on consumer adoption. • Collaborate with Project Kuiper leaders, Finance teams, Business Operations teams, Talent Acquisition teams, and other critical stakeholders to drive alignment on launch timelines, challenges, and solutions. • Manage and analyze launch data for key insights that inform readiness special projects. • Prepare management reporting and monitor performance by collecting, analyzing, and summarizing performance data and trends; identifying and resolving problems; and developing recommendationsExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Bachelor's degree ...

Principal Americas Mobility Business Development, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Amazon Kuiper is looking for experienced, self-starter Business Development Professional to drive adoption of Kuiper broadband and additional services with Mobility partners and end users. This is an exciting opportunity to shape the definition and execution of the Amazon Kuiper Business Development pipeline around the world. Amazon Kuiper Mobility solutions support airlines, business aviation owners, automotive OEMs, shipping and energy companies and many more use cases where satellite end points are connected on moving customer end points.Key job responsibilities- Contribute to the build out of Amazon Kuiper service revenue with specific focus on Mobility partners and end users. - Be customer obsessed. Think on behalf of the customer and work to meet the customer’s stated and unstated needs and aspirations - Execute strategic and tactical business development initiatives while working with key internal stakeholders (e.g., Amazon Kuiper product and engineering teams, legal, finance) and BD team colleagues. - Be the internal coordinator supporting complex contract negotiations and complex business requirements and activities which deliver results. • Adept at thinking strategically and analytically about business priorities, product, and technical challenges, with the ability to deliver target based results working cross-organizationally. - Excellent written and verbal communications including a passion for writing detailed strategic documents and a preference for a second fluent spoken language.- Consistently exceeds key performance metrics and delivers results.- Experience driving consensus across multiple internal and external stakeholders.- Must be able to articulate business value & technical approach. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeKuiper's Business Development strategy is well defined and yet each working day is different from the next. The satellite Mobility sector is global and our customer engagements take us around the world whether on video calls on supporting face to face engagements. We may start the day with a customer call with Australia and finish the day with a channel partner meeting in Austin. Taking time during a busy day to evaluate critical data points and develop strategies and tactics is important. As is the process of codifying these decisions and their outcomes.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of business development, partnership management, or sourcing new business experience- 7+ years of professional or military experience- Experience writing technical articles, speaking at technology conferences, and contributing to open source- Experience developing and executing on GTM strategies that are large in scope- Able to travel an average of 6 days per month with a peak of 10 days per month- Bachelor’s Degree or equivalent experience ...

Sr. Economist, Demand Forecast, Project Kuiper Global Planning

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilities• Work cross-functionally with product, business development, and various technical teams (engineering, science, simulations, etc.) to execute on the long-term vision, strategy, and architecture for the global demand forecast• Lead measurement of customer preferences and behaviors related to different product offerings, price points, and promotions and integration of findings into Kuiper's Global Demand Forecasting models.• Design and deliver modern, flexible, scalable economic models integrating data and assumptions from a variety of sources and systems, increasing forecast accuracy over time • Define science roadmaps, models, and priorities for innovation and simplification, and advance adoption of insights to influence important resource allocation and prioritization decisions• Synthesize and communicate economic insights and recommendations to audiences of varying levels of technical sophistication to drive change across Kuiper.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- PhD in economics or equivalent- Experience in analytics and applied economics- Experience in building analytic or scientific data products or solutions- Experience in building statistical models using R, Python, STATA, or a related software ...

Project Kuiper, QoS Traffic and Capacity Management, Sr. Product Manager , Kuiper B2B Product Management

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Are you looking to create value for millions of customers by helping to develop creative assets for Kuiper? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for design and a desire to bring delightful, cutting-edge products and services to life in an entirely new way? This describes your daily journey. Are you ready? Then join us on Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilitiesThe QoS Traffic and Capacity Management Principal Product Manager will play a leading role in defining and implementing the quality of service policies for all customer connectivity traffic on the Kuiper satellite communication network, globally. The successful candidate will have experience with defining QoS policies for consumer, business, and/or government connectivity traffic on a shared network, at a global scale. In this role, you will help define our service quality performance for all Kuiper services. You will work with external-services product managers, engineering teams, and operational stakeholders to help define Kuiper services and policies, via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have clear business judgment, dive deep into data, and have core writing skills.Candidates must be able to analyze data and create QoS policy models with appropriate KPIs for different customer segments. Candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life• Defining the service plan QoS policies at a global level across all customer segments• Manage Business stakeholders across all verticals.• Interpret network resource costs and productize into QoS policies that are aligned to Kuiper's services portfolio strategy• Create detailed product requirements documents including use case prioritization, feature definition and product roadmap• Define the product strategy and make appropriate judgment trade-offs between features and speed-to-launch• Manage the product lifecycle and work with key internal and external stakeholdersAbout the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of product or program management, product marketing, business development or technology experience ...

Senior Technical Program Manager, Kuiper Business Development

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Technical Program Manager role will be at the forefront of driving the country expansion for Project Kuiper and launch readiness activities with cross-functional stakeholders. The role will own project plans, align teams, track progress for multiple inter-connected work streams, think globally and act locally in delivering the best customer experience in any region, and to make our international expansion repeatable, simple, and faster.Key job responsibilitiesThis Technical Program Manager is a highly visible role across the organization. You will drive alignment across Engineer, Finance, Accounting, Tax, Legal, Accounts Receivable, Customer Support, Sales and Business teams. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.You will own defining and delivering programs with significant complexity and cross-org impact, you will be able to propose and drive innovation that will improve customer experience in a wide and diverse set of industries and locations. You will work with stakeholders across from product engineering, Accounting, AR, Finance, Legal and Tax and innovate on how Kuiper builds up international business.You will own the definition and delivery of the program, including keeping stakeholders informed with status, holding teams accountable to their deliverables, identifying and resolving blocking issues to ensure the delivery.You will be responsible for understanding software design concepts and contribute to large scale architectural designs. You should be comfortable diving deep and understand the mechanism of multiple complex systems.You will be responsible for delivering the launch plans with internal and external stakeholders.You will own communication to senior/executive leadership tracking progress across various workstreams.You will manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of working directly with engineering teams experience- 3+ years of software development experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Product Manager - Tech , Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical (PM-T) will be at the forefront of defining requirements and building systems related to enterprise customer onboarding, order management, broadband service provisioning and satellite terminal device management. This will include integrations into telecom customer systems, sales channel partners and internal upstream and downstream systems. This PM-T will be the single threaded owner (STO) for large enterprise customer-facing consoles, APIs and business systems for management of broadband connectivity services. They will develop a common vision and scope, establish timelines, and drive system readiness and solutions are ready for launching Kuiper services. The role will engage large enterprise customers and will work in partnership with Kuiper Engineering, AWS, and Amazon teams to execute the plan.Key job responsibilitiesThe successful candidate plays the role of a business liaison, product and technology leader, and own the delivery of systems across the end to end customer journey.- Work closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy broadband customer onboarding and service activation capabilities- Own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.- Possess outstanding written and verbal communication skills and facilitate collaboration across multiple teams. - Be structured and flexible at the same time to learn as the business evolves. - Provide visibility and communicate extremely well, with responsibility to provide updates to VPs, author operation plans, business reviews documents, and communicate to the broader Kuiper and Amazon team. - Be a seasoned product leader with a demonstrated history of leading product strategy, technology solutions, data analytics, and customer experience. - Thrive on ambiguity and have a track record of delivering large-scale technology products and/or led large operational or technical teams. - Lead large, global, and complex technology initiatives in a large business unit, working cross-functionally with a number of business and technical teams.- The ability to think and move quickly and is inspired to build mechanisms to simplify and continuously innovate.- Demonstrated analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of technical product or program management experience- 5+ years of experience with feature delivery and tradeoffs of a product- 3+ years experience in defining and launching 0-1 products. ...

Sr. Business Intelligence Engineer, Kuiper Business Development

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Senior Business Intelligence Engineer (BIE) in Kuiper’s Commercial Revenue Operations you will define the team’s business intelligence (BI) vision, strategy, and best practices. You will lead the design, implementation, and delivery of high impact BI solutions in a startup environment with limited guidance. You will collaborate with business partners from sales, marketing, operations, product, engineering, finance and legal to define, plan, and build complex analytical solutions to inform business planning, sales performance, customer life-cycle analysis, capacity management and more. You will translate strategic and operational data needs into the necessary data models, ETL pipelines, reports, and visualizations. As the team grows, you will participate in hiring and mentoring other BIEs.Key job responsibilities- Collaborate with cross-functional teams to design, develop, and maintain complex visualizations to monitor and report business performance metrics- Collect, analyze, and interpret large datasets from diverse sources to identify trends and patterns - Implement data governance best practices to ensure data accuracy, consistency, and compliance with security and privacy regulations.- Proactively identify opportunities to improve data quality, performance, and usability of existing dashboards and reports.- Work on data pipelines, data models and leverage the AWS tech stack to build visualizations- Map security controls to systems to present this data to auditors both internal and external.- Collect event logs from systems and devices to present the data on dashboards for key indicators on health.- Collect group membership data from systems to present the data in dashboards for visibility into who has access to what services.- Provide technical guidance and support to stakeholders in leveraging dashboards and data insights to enhance decision-making processes related to security.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Commercial Revenue Operations (CRO) team is responsible for driving business strategy, product management, customer adoption, system development and operations for Kuiper's commercial business.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with data visualization using Tableau, Quicksight, or similar tools ...

Sr. MarTech Product Manager, Kuiper Marketing

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr. Product Manager, Marketing Technology (MarTech), will design, implement and support the management of Kuiper’s MarTech infrastructure as we scale activations globally. Reporting to the Global Head of Marketing Operations, you will be responsible for driving the overarching MarTech strategy and its delivery by partnering closely with stakeholder teams across marketing, product, operations, and engineering teams. The landscape is constantly evolving and the MarTech team will empower us to personalize customer experiences at scale and drive efficiencies across all activations.Key job responsibilities• Work at both the strategic and tactical level to champion bold, innovative marketing technology• Lead the definition and execution of our MarTech roadmap including 1st-party and 3rd-party stack tool decisions, technical implementation with partner teams, resource planning, and adoption• Own the end-to-end systematic flow of our entire marketing engine including data capture, lead management, decisioning and journey orchestration, data enrichment, attribution, and performance tracking• Manage technology as a systems expert and technical owner liaising with engineering teams, other product teams, and 3rd party providers when required• Build, maintain, and optimize the technology stack that improves and scales overall effectiveness, performance, and use journey; Manage and establish efficient processes for our data management, integrity, and hygiene.• Own marketing technology team’s operational excellence, including creation of and monitoring of metrics and alarms in a continuous process improvement environment• Represent, verbally and in writing, complex decisions, tough trade-offs, and potential strategies clearly to leaders and cross-functional partners to help them understand the decisions they have to make• Build, document, and maintain marketing technology global standards and processes, as well as platform optimization effortsBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Hands-on experience with technical implementation and administration of marketing technologies across lead capture, lead lifecycle and data management, marketing automation, channel management, marketing attribution, etc. ...

Principal Product Mgr - Technical, Financial Reporting and Region Expansion, Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to reporting for Legal, Compliance, Finance, and Accounting for Kuiper country launches across the globe. This will include integrations into upstream and downstream systems. You will also support region expansion requirements for complex countries for order to cash. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

Project Kuiper, Principal Product Manager Industrial Services (Satellite, Space), Kuiper B2B Product Management

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Are you looking to create value for millions of customers by helping to develop creative assets for Kuiper? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for design and a desire to bring delightful, cutting-edge products and services to life in an entirely new way? This describes your daily journey. Are you ready? Then join us on Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilitiesIndustrial Services Principal Product Manager - Technical, will play a leading role in defining and implementing customer-oriented services for Kuiper satellite communication services, globally. The successful candidate will have experience with satellite broadband and telecommunication services for Enterprise corporate and industrial service verticals.In this role, you will help define our services portfolio and features for industrial offerings. You will work with business development with customers, engineering teams, and operational stakeholders to help define Kuiper service and feature offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have clear business judgment, dive deep into data, and have core writing skills.Candidates must be able to analyze and recommend subscription lifecycle models with appropriate KPIs for different customer segments. Candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life• Defining the service offerings, pricing, SLAs, and customer experience for industrial services at a global level, to meet requirements of multiple customer verticals• Interpret network resource costs and productize into a digestible services for B2B customers, with aligned services portfolio strategy• Create detailed product requirements documents including use case prioritization, feature definition and product roadmap• Define the product strategy and make appropriate judgment trade-offs between features and speed-to-launch• Manage the product lifecycle and work with key internal and external stakeholdersAbout the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of product or program management, product marketing, business development or technology experience ...

Principal Product Manager, Project Kuiper Capacity Traffic Management , Kuiper B2B Product Management

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Are you looking to create value for millions of customers by helping to develop creative assets for Kuiper? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for design and a desire to bring delightful, cutting-edge products and services to life in an entirely new way? This describes your daily journey. Are you ready? Then join us on Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilitiesThe Principal Product Manager for Capacity Traffic Management of Project Kuiper will play a leading role in defining and implementing the quality of service policies for all customer connectivity traffic on the Kuiper satellite communication network, globally. The successful candidate will have experience with defining QoS policies for consumer, business, and/or government connectivity traffic on a shared network, at a global scale. In this role, you will help define our service quality performance for all Kuiper services. You will work with external-services product managers, engineering teams, and operational stakeholders to help define Kuiper services and policies, via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have clear business judgment, dive deep into data, and have core writing skills.Candidates must be able to analyze data and create QoS policy models with appropriate KPIs for different customer segments. Candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life• Defining the service plan QoS policies at a global level across all customer segments• Manage Business stakeholders across all verticals.• Interpret network resource costs and productize into QoS policies that are aligned to Kuiper's services portfolio strategy• Create detailed product requirements documents including use case prioritization, feature definition and product roadmap• Define the product strategy and make appropriate judgment trade-offs between features and speed-to-launch• Manage the product lifecycle and work with key internal and external stakeholdersAbout the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of product or program management, product marketing, business development or technology experience ...

Program Manager, Country Launch Readiness

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The program manager (PM) will be working on large, complex, and strategic business and technology initiatives. They will develop a common vision and scope, establish timelines, and execute deliverables working across Kuiper and Amazon teams. The PM will own service launch planning, drive country readiness, manage operational readiness, align teams, and track progress for work streams across the globe. In addition, this position will work with marketing, sales, deal management, sales operations, customer operations, and customer support teams to help drive programs, practices, and process readiness for our commercial business in countries around the world. Key job responsibilitiesThe role requires exceptional written and verbal communication skills, facilitation skills, and theability to collaborate across multiple teams. This role will have high visibility and requires executive presence and be comfortable providing updates to SVPs, VPs, and Directors across Amazon teams. The PM has to be structured and flexible at the same time to accommodate learnings as the business scales. They will possess analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.The ideal candidate will be a seasoned change management leader that can earn trust, thrive in ambiguous situations, understand dependencies, and can bring multiple stakeholders on the journey. They will think strategically but execute tactically from inception to delivery, with demonstrated experience leading business, technology, and people-oriented programs. The PM is right a lot and has strong judgement, supported with data to solve problems.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 5+ years of post-undergraduate and pre-Master's professional or military experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of program or project management experience- 3+ years of managing, analyzing and communicating results to senior leadership experience ...

Principal Land Mobility Business Development, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Amazon Kuiper is looking for experienced, self-starter Business Development Professional to drive adoption of Kuiper broadband and additional services with Mobility partners and end users. This is an exciting opportunity to shape the definition and execution of the Amazon Kuiper Business Development pipeline around the world. Amazon Kuiper Mobility solutions support airlines, business aviation owners, automotive OEMs, shipping and energy companies and many more use cases where satellite end points are connected on moving customer end points.Key job responsibilities- Contribute to the build out of Amazon Kuiper service revenue with specific focus on Mobility partners and end users. - Be customer obsessed. Think on behalf of the customer and work to meet the customer’s stated and unstated needs and aspirations - Execute strategic and tactical business development initiatives while working with key internal stakeholders (e.g., Amazon Kuiper product and engineering teams, legal, finance) and BD team colleagues. - Be the internal coordinator supporting complex contract negotiations and complex business requirements and activities which deliver results. • Adept at thinking strategically and analytically about business priorities, product, and technical challenges, with the ability to deliver target based results working cross-organizationally. - Excellent written and verbal communications including a passion for writing detailed strategic documents and a preference for a second fluent spoken language.- Consistently exceeds key performance metrics and delivers results.- Experience driving consensus across multiple internal and external stakeholders.- Must be able to articulate business value & technical approach. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeKuiper's Business Development strategy is well defined and yet each working day is different from the next. The satellite Mobility sector is global and our customer engagements take us around the world whether on video calls on supporting face to face engagements. We may start the day with a customer call with Australia and finish the day with a channel partner meeting in Austin. Taking time during a busy day to evaluate critical data points and develop strategies and tactics is important. As is the process of codifying these decisions and their outcomes.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of business development, partnership management, or sourcing new business experience- 7+ years of professional or military experience- Experience writing technical articles, speaking at technology conferences, and contributing to open source- Experience developing and executing on GTM strategies that are large in scope- Able to travel an average of 6 days per month with a peak of 10 days per month- Bachelor’s Degree or equivalent experience ...

B2C Specialty Segments GTM Lead, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Project Kuiper North America Consumer team is looking for a talented individual to lead the strategy for key consumer segments. Key Segments will include; low-income consumers, public funding recipients, small businesses, and more. This role is responsible for launching consumer products and services. You will have a high degree of ownership as you define target customer segments, product positioning, and service launch plans. You will work closely with the US GTM Lead, Product, Sales, Marketing, Finance, Legal, Global Planning and Operations, Customer Service, Field Services, and more. A successful candidate will be both entrepreneurial, highly analytical, and able to work extremely effectively in a matrixed organization. We are looking for someone customer obsessed and technology savvy with a proven track record of leading new initiatives, especially related to consumer products and services. You will be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment—all while ensuring a successful service launch in the US.Key job responsibilities- Develop the strategy to launch consumer broadband products and services for key segments, establish business plans (including revenue and profitability targets), and orchestrate that plan across the organization - Leverage specialized geospatial analytics tools, complex network models, and technical expertise to build regional plans that match the needs of key customer segments- Generate in-depth analysis and insights to define target customer segments and develop product positioning- Develop the bid and pursuit strategy for public funding opportunities. Own end-to-end business development process for request for proposals, grant applications, and more - Evaluate competitive landscape and benchmark service plans, pricing, features, and partnerships- Own launch readiness for key segments in key segments and lead cross-functional team across product, sales, marketing, operations, business, legal, finance, and other partner teams- Deliver insightful business analyses, financial models, and comprehensive, written strategy documents considering different types of data and inputs across a broad range of stakeholders- Prepare detailed business cases for justification of new opportunities- Partner with legal, tax and regulatory to engage in business partnerships and local regulatory effortsExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years experience in a corporate strategy or business development role ...

Learning Experience Designer, Kuiper Business Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are looking for a Learning Experience Designer with Technical Training experience. We are rapidly developing global training videos and courses for installation, troubleshooting, professional field service technicians, Customer Support Associate tools, systems, and processes training, as well as internal onboarding enablement. This includes, but is not limited to, instructional design, multimedia technologies, and training assessment strategies. We are seeking a candidate with a proven track record in delivering high-quality, interactive, and scalable learning content.The Kuiper Global Development team is focused on launching and operating the Kuiper service across the globe. A successful candidate will be highly analytical and a hands-on technical specialist, able to work extremely effectively in a matrix organization. They should be adept at understanding how Learning and Development models work in a customer-centric organization. We are looking for someone customer-obsessed and technology-savvy with a proven track record of developing and maintaining training programs.Project Kuiper's success requires team builders and leaders who are owners, and who possess the operational spirit needed to both create and support new initiatives. Our leaders solve complex, cutting-edge problems and get things done.Key job responsibilities• Design and develop engaging, interactive, and scalable training content (videos, courses, simulations) for various audiences (technicians, field service, customer support, internal employees)• Collaborate with SMEs to gather requirements and translate complex technical concepts into effective learning experiences • Apply instructional design principles (ADDIE) to create comprehensive training programs aligned with business goals • Leverage multimedia technologies, authoring tools, and LMS to deliver training in various formats (e-learning, instructor-led, blended) • Conduct training needs analysis, evaluate existing programs, and identify areas for improvement • Develop assessment strategies to measure training effectiveness and learner comprehension • Stay updated on trends, technologies, and best practices in instructional design and adult learning • Collaborate cross-functionally with stakeholders, SMEs, and project managers• Continuously improve training materials based on feedback, evaluation data, and changing business needs • Contribute to the development and maintenance of training documentation, guidelines, and standardsExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will lead our efforts to develop the mechanisms, workflows and budget to support our ongoing operations needs. This includes identifying internal and external partnerships and working across Amazon to develop and execute a compelling model of learning management and training. You will support customer support and field service operations to balance our business needs while ensuring we have a properly trained and educated workforce to support our customers.About the teamThe Global Development team mission is to plan, develop and execute on strategies to launch and operate Kuiper services globally. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries.BASIC QUALIFICATIONSBachelor's degree in Instructional Design, Educational Technology, or a related field 3 years of experience in instructional design, curriculum development, or training program creation ...