Amazon Kuiper Commercial Services LLC

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are looking for Senior Business Intelligence Engineer to work in a start-up environment who is passionate about technology, who thinks/acts globally, and has the ability to create and implement solutions to business questions. The Senior Business Intelligence Engineer will build the foundational data pipelines and data tables, analyze large data sets, prove and disprove hypothesis, automate solutions and build self-service dashboards and reports. This person consistently employs high judgment and makes data-driven decisions, leading by example and influencing the team to do the same.Key job responsibilities- Apply advanced analytical techniques, such as statistical modeling and data mining, to derive actionable insights from complex, ambiguous data sets. - Perform deep-dives and data analysis across multiple regions and/or globally to identify best practices and areas of opportunity. Provide recommendations based on analysis and insights. - Conduct in-depth analyses of sales performance, churn, usage behavior across multiple regions and/or globally to identify and surface impactful recommendations.- Develop and lead design and execution of global reporting solutions for business-to-consumer team.- Build self-service tools and dashboard that not only gives aggregated metrics but also provide ways to pull customer level performance insights. - Work closely with Product teams, Data Scientists, Software developers, and Data Engineers to integrate upstream data sources and automated reporting outputs to downstream systems.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.The Principal PMT - Private Pricing Agreement (PPA), will play a pivotal role in defining and implementing Kuiper satellite communication services. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper private pricing service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.BASIC QUALIFICATIONS- Bachelor's degree or equivalent experience- 5+ years experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 5+ years experience managing technical products or online services- 5+ years experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years experience with feature delivery and tradeoffs of a product- 5+ years experience owning/driving roadmap strategy and definition ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Systems TPM on the Kuiper Enterprise Service Delivery team you will collaborate with engineering, product management, and business development leaders to engage with enterprise customers. In this role you will collaborate with the team evaluating commitments during the pre-sales stage, plan and execute technical on-boarding and acceptance testing for Kuiper Satellite Services delivered to customers.Key job responsibilitiesYou will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally. You will support Proof of Concepts, demos, and tech trials at Executive Briefing Centers (EBCs), marketing roadshows, and on-site with customers. You will also support field service partners and system integrators who work closely with Kuiper to deploy and validate our LEO satellite solutions, providing best practices and resolving critical escalations.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeIn this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you’ll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions.About the teamExport Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.You will be joining a team focused on driving enterprise service delivery mechanisms for all of the customer facing hardware, software and systems for Project Kuiper.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 5+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for a talented individual to lead North America B2C Search Marketing. This role is responsible for developing the B2C performance marketing strategy, launching campaigns, and optimizing search performance across Google, Bing, and Amazon.com across the US, Canada, and Mexico. We are looking for someone data-driven with a relentless focus on delighting customers and improving return on investment (ROI). The ideal candidate is a self-starter who is with deep expertise in technical SEO, SEM campaign management, and Amazon's onsite search algorithms. You will drive web site traffic, maximize gross adds, and improve the customer experience. You will test, build, automate, and scale search marketing initiatives. In this role, you will work with a range of technical and non-technical teams to build automated marketing technology, assess marketing capabilities, own the experimentation strategy, and undertake detailed performance analysis. The scope of this role focuses on delivering against key business goals, while also innovating and finding efficiencies through the development and management of a multi-year strategy and roadmap. Key job responsibilities* Develop and execute comprehensive SEO strategies including technical optimization, content development, and link building to increase organic search visibility for Project Kuiper's consumer offerings* Own paid search campaigns across major platforms (Google Ads, Microsoft Ads) with multi-million dollar budget responsibility, focusing on maximizing ROAS while scaling customer acquisition* Lead Amazon onsite search strategy, including optimization of product detail pages, search terms, and backend keywords to maximize visibility in Amazon's search results* Build and maintain measurement frameworks to track SEO health metrics, paid search performance, and Amazon search ranking positions across key terms* Design and execute A/B tests across search marketing channels to continuously improve CTR, conversion rates, and customer acquisition costs* Develop comprehensive keyword strategies across organic search, paid search, and Amazon's search ecosystem to capture high-intent customer queries* Create scalable processes for search term expansion, negative keyword management, and bid optimization across search marketing channels* Lead regular search performance analysis and provide actionable insights to stakeholders on search visibility trends, competitive landscape, and opportunities for improvement* Stay current with search engine algorithm updates, paid search platform changes, and Amazon search ranking factors to maintain and improve search visibilityExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 10+ years of experience in performance marketing ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Senior Product Manager - Tech on the Project Kuiper team you will help create and drive the product strategy, vision, and roadmap of products and services, with a high degree of ownership over critical features and the customer experience. This role is inherently cross-functional - you will work closely with engineering, design, operations, finance, and executive teams to envision, develop, and launch innovative products and services.A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love. We are looking for someone customer obsessed and technology savvy – with a proven track record of creating successful consumer products and services. Project Kuiper’s success requires leaders who are owners, and who possess the entrepreneurial spirit needed to create new products. Our leaders solve complex, cutting-edge problems and get things done. As a Sr. Product Manager - Tech, you will assume end-to-end product ownership over technical products to deliver services to our customers.Key job responsibilities•Manage the entire product line life cycle from inception to launch•Understand and articulate customer needs, conduct on-going customer research, leverage internal knowledge and expertise, and prioritize feature requirements•Understand and synthesize wired and wireless technologies to define leading edge products for our customers•Be a passionate advocate for the customer; provide the voice of the customer•Inspire the team with the product vision, and work cross-functionally to bring the product to life•Write detailed product requirements documents and define use cases, features, and KPIs and drive tradeoff discussions and decisions with the development teams•Create the business case. Determine the product and service cost and release strategy•Serve as the product expert assisting marketing with press briefing, industry talks, and whitepapers and participating with business development in product and service discussions with customersExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.About the teamYou will be joining a team that is focused on defining and driving the product requirements for all of the customer facing hardware, software and systems for Project Kuiper. The customer terminals are critical customer facing devices. Our north star goal is to deploy products and services that customers love on Day 1 of their service; a lofty goal for most broadband service providers, but one that we can achieve by innovating from the ground up and by collaborating with other Amazon teams.BASIC QUALIFICATIONS- Bachelor's Degree in Engineering or equivalent technical work experience plus an MBA or 4+ years demonstrated business leadership experience- 5+ years of experience in product management, systems engineering, IC design or applications engineering- 3+ years of experience developing or managing complex devices for satellite broadband, 5G fixed or wireless mobility products. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are seeking an exceptional Senior Product Manager to lead strategy and implementation of business tools for revenue planning, sales territory planning, quota deployment, and sales rewards distribution. As a Senior Product Manager Technical you will work extensively with sales, deal desk ,legal and finance teams to understand business requirements and work with engineers to build systems on 1P (Amazon Systems) and 3P (Salesforce) technology stacks . You will be responsible for identifying and, discovering customer problems, defining business strategy, defining product vision, building the product roadmap, writing detailed requirements, evangelizing the product within the organization, managing executive stakeholders and launching product to target users. You will constantly need to make tradeoffs to balance between large forward thinking initiatives and smaller incremental value adds.Key job responsibilities- Define business strategy and product vision by authoring PR-FAQs and vision documents- Build product roadmaps- Author business requirements documents- Evangelize the product within the organization, - Manage executive stakeholders including Directors and Senior Managers of business, sales, marketing, finance, legal and engineering teams- Launching product to target users and create training content- Make complex trade off decisions- Work with engineering teams to build features on third party and firs party amazon systems.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamKuiper Commercial Revenue Operations (CRO) is responsible for the business strategy, operations and systems for Kuiper's commercial business across multiple industry segments in multiple countries.BASIC QUALIFICATIONS- 5+ years of technical product management experience.- 5+ years experience of working directly with engineering teams.- 3+ years of experience working on B2B business processes.- Knowledge of B2B sales lifecycle and deal management processes. ...

As a build system and tooling software engineer, you will engage with an experienced cross-disciplinary team in a daily basis to derive CI/CD, develop tools to automate progress, and integrate frameworks to enable large scale (embedded) software development. You will work closely with colleagues throughout Project Kuiper’s to integrate various SW packages and subsystems. You will be part of the lifecycle of the development and deployment of the final integrated product. As a member of Kuiper Characterization and Operation for Payload System (COPS) team, you will be responsible for building embedded hooks required to inspect various KPIs in the protocol stacks, developing tools to automate most of the daily work, etc. During this process you will be interacting and communicating with cross-disciplinary teams across Kuiper project.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• Own and maintain the system(s) analyzer tools used by the COPS team• Own and create tools that help the generation and manipulation of data sets, simulations, and payload system configuration files• Implement developer-facing interfaces to automate manual tasks such as data generation, simulation setup, file transfers, remote hardware control, and other "boilerplate" actions• Create and maintain documentation for developed tools, its corresponding interfaces and test casesBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr.PMT - payment, financing, will play a crucial role in defining and implementing Kuiper satellite communication services. Candidates must have deep domain expertise in launching new payment products, including 3rd party financing and installment. Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Business Intelligence Engineer (BIE) in Kuiper’s Commercial Revenue Operations you will define the team’s business intelligence (BI) vision, strategy, and best practices. You will lead the design, implementation, and delivery of high impact BI solutions in a startup environment with limited guidance. You will collaborate with business partners from sales, marketing, operations, product, engineering, finance and legal to define, plan, and build complex analytical solutions to inform business planning, sales performance, customer life-cycle analysis, capacity management and more. You will translate strategic and operational data needs into the necessary data models, ETL pipelines, reports, and visualizations. As the team grows, you will participate in hiring and mentoring other BIEs.Key job responsibilities- Collaborate with cross-functional teams to design, develop, and maintain complex visualizations to monitor and report business performance metrics- Collect, analyze, and interpret large datasets from diverse sources to identify trends and patterns - Implement data governance best practices to ensure data accuracy, consistency, and compliance with security and privacy regulations.- Proactively identify opportunities to improve data quality, performance, and usability of existing dashboards and reports.- Work on data pipelines, data models and leverage the AWS tech stack to build visualizations- Map security controls to systems to present this data to auditors both internal and external.- Collect event logs from systems and devices to present the data on dashboards for key indicators on health.- Collect group membership data from systems to present the data in dashboards for visibility into who has access to what services.- Provide technical guidance and support to stakeholders in leveraging dashboards and data insights to enhance decision-making processes related to security.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Commercial Revenue Operations (CRO) team is responsible for driving business strategy, product management, customer adoption, system development and operations for Kuiper's commercial business.BASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Sales Operations, Fulfillment and Field Operations leader is a key part of the Commercial Revenue Operations of Kuiper. They will drive the processes in delivering and provisioning services to subscribers, ensuring a smooth and efficient customer experience. They will also optimize the efficiency and effectiveness of field technicians and teams responsible for installing, maintaining, and repairing infrastructure and services. The successful candidate will have experience leading complex strategic initiatives across global programs with cross-functional stakeholders. Key job responsibilities- Streamline fulfillment lifecycle by analyzing order processing times, shipping methods, and delivery performance. - Implement workflows using business process management (BPM) automated tools and improve efficiency in various fulfillment stages, from order receipt to delivery.- Provide data-driven insights to inform improvements to order routing, delivery optimization, and overall fulfillment efficiency.- Drive effective inventory management with forecasting demand, optimizing stock levels, and managing inventory across different locations to minimize stockouts, reduce storage costs, and ensure timely service provisioning.- Develop returns processes, including clear policies, easy-to-use return portals, and efficient processing.- Implement the necessary technology integrations to improve technician productivity.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- 5+ years of sales operations or equivalent experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for a talented Senior Business Intelligence Engineer. This role is responsible for analyzing large sets of data and building pipelines for automated dashboards and reporting in support of North America Consumer Operations and Lifecycle Management teams. A successful candidate will be independent, comfortable with ambiguity, and adept at dealing with large volumes of data, including geospatial data. We are looking for someone who has built end-to-end analytical workflows, has experience in data visualization, and is obsessed with driving insights on statistically sound data. Key job responsibilities- Analyze large data sets to identify patterns, understand drivers, and generate insights for professional installation demand, availability, and speed; customer experience, satisfaction, and churn; and customer contact trends- Write queries to extract data and insights combining datasets within Kuiper with publicly available datasets- Design, build, and maintain automated reporting, dashboards, and recurrent analysis in support of data driven decisions across North America Consumer Operations and Lifecycle Management teams- Identify opportunities for automation to accelerate insight generation- Analyze and create visualization of large geospatial data to drive subscriber growth strategies- Leverage Amazon systems and tools to effectively work with, process, and analyze large datasets- Deliver comprehensive, written strategy documents considering different types of data and inputs across a broad range of stakeholdersExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of professional or military experience- 4+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing, and building data pipelines ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Principal Business Operations role will be at the forefront of driving programs related to payments, billing, invoicing, tax, accounting and reporting for Kuiper. In this role, you should be comfortable juggling between thinking big and the operational nuances of the work. You must be able to motivate and empower your team while having the backbone to support them when needed. You must be a self-starter with strong analytical and planning ability while being able to navigate the ambiguous landscape of Kuiper business. You must demonstrate strong ability to work with cross functional team and align on a shared strategy. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilities- Support product owners by delivering operational excellence and insights that ensure a world class product experience in Accounting, Finance, Invoicing and Billing domain functions.- Deliver operational excellence through program and project management best practices.- Prioritize active projects and backlog, considering known and potential unknown tradeoffs, through the perspective of a quantified impact to the customer.- Communicate updates on key programs and create KPI/metrics to Year One Enablement leaders and stakeholders.- Design, implement, and own mechanisms that scale across partner teams such as Finance, Accounting, AR, Legal, Tax, Engineering, Business in an agile environment to ensure delivery on metrics, goals, and team projects.- Actively seek ways to improve process efficiencies and effectiveness.- Proactively identify program blockers, propose solutions, and drive implementation across partner teams.- Influence, drive change, and own change management with or without authority to achieve outcomesExport Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumA day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONSBachelor’s degree 7+ years of technical product or program management experience5+ years of working directly with engineering teams experience3+ years of finance experience 3+ years of people management experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr. Manager, Product Manager – Technical, will play a pivotal role in defining and implementing Kuiper satellite communication services. The successful candidate must have direct experience with satellite and/or wireless broadband services for residential (B2C) and enterprise, telecom, and transportation customers (B2B). Candidates must have deep expertise in building E2E consumer commerce experience and is a proven people leaderKey job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables. This role will lead a team of PMTs. This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life- Define the products and service strategy for Kuiper services to meet requirements of different customer verticals- Create detailed product requirements documents based on an intimate knowledge of the specific customer verticals including use case prioritization, feature definition and product roadmap- Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch- Manage entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international- Responsible for launch plan and enablement, working to ensure that all teams have what they need to be successful- Establish goals and reviewing metrics to identify opportunities and deliver success- Research and identify new opportunities to innovate on behalf of our customers- Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraintsBASIC QUALIFICATIONS- 7+ years of team management experience- 6+ years of experience with feature delivery and tradeoffs of a product- 6+ years of experience owning/driving roadmap strategy and definition- Bachelor's degree or equivalent experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Principal Technical Product Manager on the Project Kuiper team, you will create and drive the product strategy, vision, and technology roadmap for mobility products for aviation, including the customer terminal, aircraft cabin connectivity, power, and system software. This role focuses on integrating satellite connectivity with onboard systems to deliver seamless passenger experience and airline operations. This role is inherently cross-functional - you will work closely with engineering, design, operations, finance, and executive teams to envision, develop, and launch innovative aviation products and services.A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love. We are looking for someone customer obsessed and technology savvy – with a proven track record of delivering successful aviation satellite communication products and services. Project Kuiper’s success requires leaders who are owners, and who possess the entrepreneurial spirit needed to create new products. Our leaders solve complex problems and get things done.Key job responsibilities•Manage the entire product line life cycle from inception to launch•Understand and articulate customer needs, conduct on-going customer research, leverage internal knowledge and expertise, and prioritize feature requirements•Be a passionate advocate for the customer; provide the voice of the customer•Inspire the team with the product vision, and work cross-functionally to bring the product to life•Write detailed market and technical product requirements documents and define use cases, features, and KPIs and drive tradeoff discussions and decisions with the engineering development teams•Serve as the technical product expert for aviation assisting marketing with press briefing, industry talks, and whitepapers and participating with business development in product and service discussions with customersExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.About the teamYou will be joining a highly technical product management team that is focused on defining and driving the product requirements for all of the customer facing hardware, software and systems for the Kuiper mobility aviation solution. BASIC QUALIFICATIONS- Bachelor's Degree in Engineering or equivalent technical work experience plus an MBA or 4+ years demonstrated business leadership experience- 5+ years of experience in product management, systems engineering, IC design or applications engineering- 5+ years of experience developing or managing complex wireless devices for satellite broadband in aircraft- 5+ years of experience with end-to-end product delivery for satellite terminal installed in aircraft- 2+ years of experience overseeing roadmap strategy and definition- 2+ years of experience with feature delivery and tradeoffs for a complex wireless communications product ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Kuiper Commercial Revenue Operations (CRO) team is responsible for business strategy, customer experience, product management and system development for Kuiper’s enterprise solutions.As a Salesforce Admin, you will be responsible for the seamless day-to-day administration and optimization of our Salesforce platform. This will include configuring and customizing CRM, CPQ and Field Service to meet the evolving needs of our sales, marketing and operations teams. You will manage user access, security, and permissions, ensuring data integrity and compliance. Additionally, you will develop and maintain custom reports, dashboards, and workflows to provide stakeholders with valuable insights and automate key business processes. Collaborating closely with our cross-functional teams, you will identify opportunities to enhance the Salesforce ecosystem, implement new features and integrations, and provide training and support to end-users. You will also be responsible for configuring devops processes and environments. Ultimately, your role will be pivotal in driving the adoption and utilization of Salesforce, empowering our organization to achieve its ambitious growth objectivesThe ideal candidate will pioneer mechanisms and processes to enhance speed and scalability within our environment. This fast-paced team presents significant opportunities for self-motivated individuals who thrive on challenges, innovation, prioritize exceptional customer experiences, and can successfully oversee complex programs from inception to completion.Key job responsibilities* Develop and analyze complex Salesforce business processes, including data management, omni-studio UI and lighting flows.* Design, develop and deploy solutions, including the application and custom objects and fields, lightning flows etc. * Perform periodic and ad-hoc testing to ensure data accuracy and integrity in Salesforce.* Troubleshoot issues that arise with Salesforce applications and configurations.* Manage stakeholder and customer expectation for both technical and operational support.* Perform release management for Salesforce.* Monitor performance trends and recommend solutions.* Maintain documentation, define best practices and communications* Provide subject matter expertise on Salesforce platform, processes and solutions.* Manage devops process and environmentsExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONSBASIC QUALIFICATIONS- 5+ years as a Salesforce Administrator.
- Prior experience with Salesforce Sales Cloud, Industry CPQ, Service Cloud, Account Engagement Clouds, Salesforce Communities, Data Cloud, SF DevOps, and other cloud technologies.
- Demonstrated ability to define, refine and implement processes, procedures and policies.
- Strong written and verbal communication capabilities.
- Able to adapt to new technologies, learn quickly, and manage high ambiguity. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.This role of a Software Engineer who will design, implement, and operate globally available distributed systems geared towards giving Kuiper the ability to operate within realistic virtual Kuiper environments at scale. You’ll build systems using the latest AWS technologies, leveraging best-in-industry software engineering practices.Key job responsibilities- Build systems using the latest AWS technologies- Design and Implement Distributed Cloud-based Services and APIs- Docker experience.- Invent new tools that enable more frequent and reliable software deployment, test execution, and data analysis as part of a continuous integration and release system.- Develop tools that allow for test execution across multiple environments: virtualized hardware, real hardware-in-the-loop simulations, and on-orbit testing.- Evangelize engineering excellence best practices and mentor junior engineers.- Knowledge of object-oriented programming concepts.- Experience with systems integration and testing methodologies.- Deep understanding of testing, continuous integration, build, deployment & continuous monitoring.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThis role is for a Software Development Engineer who will build new cloud services and APIs that facilitates and orchestrates simulation of software on Kuiper devices such as satellites, ground gateways, and customer terminals. You will be building low-latency, highly scalable architecture that are critical to getting high quality internet service to customers.About the teamWe build the cloud systems and APIs for constellation wide simulations for experimentation to inform business decisions and software running on Kuiper devices to run simulation to achieve high quality software ultimately deployed onto hardware. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Systems TPM on the Kuiper Enterprise Service Delivery team you will support Proof of Concepts, demos, and tech trials at Executive Briefing Centers (EBCs) and on-site with customers. You will be working directly with customers to enable Kuiper broadband service at their location, orchestrating all required activities to activate the service and train the customer to operate it. You will also support partners and system integrators who work closely with Kuiper to deploy and validate our LEO satellite solutions, providing best practices and resolving critical escalations. In this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you’ll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions.You will collaborate with engineering, product management, and business development leaders to plan and execute technical on-boarding and acceptance testing for Kuiper Satellite Services delivered to enterprise customers.You will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamYou will be joining a team focused on driving enterprise service delivery mechanisms for all of the customer facing hardware, software and systems for Project Kuiper.BASIC QUALIFICATIONS- Experience with IP networking and wireless technologies and testing these technologies- Design, implementation, or consulting in applications and infrastructures experience- Specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent experience- Proficiency in project management tools and methodologies (e.g., Agile, Scrum, Kanban)- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Kuiper Commercial Revenue Operations (CRO) team is responsible for business strategy, customer experience, product management and system development for Kuiper’s enterprise solutions.As a Salesforce Engineer in Kuiper’s Commercial Revenue Operations you will define, design, architect and implement field service solutions on the Salesforce platform. In this role you will require expertise in architecting, designing, implementation and maintenance of solutions using technologies such as Omniscript, Order Management, Order Orchestration, Field Service Management, Service Cloud and APEX. You will work extensively with product managers, technical program managers, engineering managers and software engineers to define and develop technical solutions.The ideal candidate will pioneer mechanisms and processes to enhance speed and scalability within our environment. This fast-paced team presents significant opportunities for self-motivated individuals who thrive on challenges, innovation, prioritize exceptional customer experiences, and can successfully oversee complex programs from inception to completion.Key job responsibilities- Work with product managers to design and architect business workflows for quote management, contract management, order management and order orchestration. Produce design artifacts including system architecture, solution design documents, data models.- Implement solutions using technologies such as APEX, Field Service Management, Service Cloud, Order Management, Order Orchestration and APEX.- Deploy solutions using technologies DevOps and enterprise security best practices. - Troubleshooting and Maintenance: Monitor middleware performance, troubleshoot issues, and optimize configurations to maintain system efficiency and reliability.- Collaboration and Leadership: Partner closely with cross-functional teams, providing technical leadership, guidance, and expertise to ensure successful integration projects.- Design, develop, and review Apex code to support complex business logic and integrations. Serve as the technical lead and architect for the Salesforce platform, ensuring best practices are followed and technical debt is managed.- Oversee and Mentor entry level and mid-level engineers. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Kuiper Commercial Revenue Operations (CRO) team is responsible for driving business strategy, product management, customer adoption, system development and operations for Kuiper's commercial business.BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Engineering, or equivalent- 5+ years of software development experience- 2+ years of experience with APEX- 1+ years of experience with Order Management, Order Orchestration and Field Service Management- 2+ years of experience with Omniscript- Knowledge and experience of deploying solutions using deployment technologies such as Copado and Gearset ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Systems TPM on the Kuiper Enterprise Service Delivery team you will collaborate with engineering, product management, and business development leaders to engage with enterprise customers. In this role you will collaborate with the team evaluating commitments during the pre-sales stage, plan and execute technical on-boarding and acceptance testing for Kuiper Satellite Services delivered to customers.Key job responsibilitiesYou will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally. You will support Proof of Concepts, demos, and tech trials at Executive Briefing Centers (EBCs), roadshows, and on-site with customers. You will also support field service partners and system integrators who work closely with Kuiper to deploy and validate our LEO satellite solutions, providing best practices and resolving critical escalations.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeIn this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you’ll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions.About the teamExport Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.You will be joining a team focused on driving enterprise service delivery mechanisms for all of the customer facing hardware, software and systems for Project Kuiper.BASIC QUALIFICATIONS- 2+ years of technical product or program management experience- 1+ years of software development experience- 1+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Sales Operations, Billing leader is a key member of the Kuiper Commercial Revenue Operations team. This role will manage the bill run efforts for Kuiper with accurate and timely metering, revenue recognition, accruals, and audits. In this role, you should be comfortable juggling between thinking big and the operational nuances of the work. You must also be a self-starter with strong analytical and planning ability while being able to navigate the ambiguous landscape of Kuiper business. Key job responsibilities- Drive integration between different systems and departments involved in the order to cash process, such as sales, fulfillment, finance, and customer service. - Standardize workflows, document processes and optimize processes that can be executed consistently and scale, regardless of business changes.- Proactively identify program blockers, propose solutions, and drive implementation across partner teams.- Maintain compliance with regulatory requirements and internal policies by developing / co-developing the implementation of best practices and procedures.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of sales operations or equivalent experience- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...