Principal Product Manager, End User Computing

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The way the world works has changed with the workforce highly distributed and moving between home and office. It is important that corporate data remains secure no matter where it is accessed, which is a key reason we built Amazon Web Services End User Computing (EUC) so employees and contractors can securely access desktops, data, and application from anywhere on any device. Our business is growing immensely, and we are looking for product leaders to help us achieve the next level of scale. More information about Amazon End- User Computing can be found here: https://aws.amazon.com/products/end-user-computing/.We are looking for a Principal Product Manager with the ability to think big and look around corners to build the functionality customers need to secure their websites and web-based applications. the next generation of end-user productivity products capitalizing on our desktop and application virtualization products. . You have a strong mix of product management, technology, and customer experience expertise, coupled with strategic vision, clarity of communication and proven execution of products from early concept through scaled growth. As the principal product manager, you will define will define product strategy, drive industry and customer research to deeply understand your customers to define differentiated functionality, and drive execution to meet those customer needs. You will work with an interdisciplinary team to drive key aspects of product definition, design, execution and delivery. We are looking for strong business owners who are comfortable sharing their vision with AWS senior leadership, but also working closely with engineering teams to dive deep into details to make ideas into reality. You should have demonstrated success in building strong business cases, managing high-growth enterprise products, and driving customer success.This team is a good fit for you if:• You are sensitive to customer needs and interested in having a firsthand impact on Amazon’s global customer base• You truly care about the business results of what you build, not just the elegance of the technology• You care about data security and how you can reduce the chance of exfiltration• You like to solve interesting technology problems• You enjoy collaborating in a diverse team environment• You are a passionate learner and motivated to take on new challenges.• You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Key job responsibilitiesCreate the product vision and strategy and align with key stakeholders.Serve as the voice of the customer to prioritize features based on solving the largest customer needs.Manage the entire product life cycle from strategic planning to tactical execution.Partner with engineering teams to deliver on the product roadmap.Establish goals and review metrics to measure the success and identify areas of improvement.Define and maintain a product roadmap with inputs from all stakeholders.Provide effective, executive-level written documents for new features that work backwards from the customer.Advocate and execute pricing models and naming for new products or features.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 7+ years of technical (software development, network development, IT, other related) experience ...

ADC Engineer III, AI/ML ADC

The AI/ML Amazon Dedicated Cloud (ADC) team is at the forefront of delivering artificial intelligence and machine learning solutions to our customers in isolated, air-gapped cloud environments. We are dedicated to pushing the boundaries of what is possible in this rapidly evolving field, leveraging the power of cloud computing and the latest advancements in AI/ML technologies. With a focus on expanding AI/ML services across air-gapped cloud regions, driving automation investments, and delivering open-source solutions, we are at the forefront of innovation. Our team is committed to enabling customers to harness the full potential of AI/ML technologies, empowering them to achieve their objectives with greater efficiency, collaboration, and service utilization.A successful ADC Engineer II joining the team will work closely with Amazon's largest and most demanding government customers to address their specific needs across a full suite of AWS AI/ML services in air-gapped cloud environments. They will dive deeply into technical issues and work diligently to improve the customer experience. The ideal candidate will...- Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". The right candidate will love what they do and instinctively know how to make work fun.- Have strong Linux & Networking Fundamentals. The ideal candidate will have deep experience working with Linux, preferably in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.- Love to solve problems. The ideal candidate will love using technology to solve difficult technical problems related to AI/ML service builds and operations in air-gapped cloud environments. You have a solid understanding of systems design, operations, automation, and process improvement.- Think Big. The ideal candidate will build and deploy solutions across ADC partitions and regions. You will strive to improve and streamline processes to allow for work on a massive scale.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- You are a significant and autonomous contributor supporting service builds and operations primarily in ADC partitions and regions.- You use your skills and expertise to solve difficult technical problems, seeking direction as needed when implementation is not defined.- You understand the architectures, interactions, and dependencies for the services your team supports and serve as an ADC point of contact for a subset of these services.- You create documentation, wikis, runbooks, and processes related to ADC operations and are a reviewer for others' work in this area.- You identify when ADC implementations lack high availability, performance, security, maintainability, etc. and investigate systemic patterns, determining short-term mitigations.- You are proficient at diagnosing, root-causing, and resolving difficult ADC-specific issues, leveraging your knowledge of ADC architectural differences.- You follow ADC policies for information handling, access controls, compliance, etc. and help educate others on the importance of these requirements.- You clearly communicate with customers and partner teams, fostering a constructive dialogue and seeking professional resolutions aligned to ADC needs.- You influence and contribute to technical project definition, scoping and prioritization discussions related to services in ADC partitions.- You participate in mentoring efforts for other ADC Engineers on your team.A day in the lifeEngineers in this role will work on automation, development, and operations to support AWS AI/ML services for US government customers in isolated, air-gapped cloud environments. They will work in an agile environment, attend daily standup, and collaborate closely with AI/ML teammates. They will work on exciting challenges at scale and tackle unsolved problems. They will support the U.S. Intelligence Community and Defense agencies to implement innovative AI/ML solutions and solve unique technical problems.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- Excellent communication skills and the ability to work well in a team.- In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

ADC Engineer II, ADC AMO CloudWatch

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? This is an exciting opportunity to join Amazon's world class technical team! Come work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere.AWS CloudWatch is seeking engineers that enjoy diving deep to root cause technical issues, automating manual tasks, and constantly striving for greater service efficiency to improve customer experience. In this role, the candidate will support CloudWatch Monitoring services and operations. The role requires working in a fast-paced environment with our multi-disciplined software development teams to deliver cutting-edge services to our customers.AWS CloudWatch provides customers actionable visibility into the health of their applications and systems. Key features include web services for submission and retrieval of measurements, a console for presentation, and the ability to notify and automate based on metrics. Teams in CloudWatch solve problems of massive telemetric data scale, distributed systems/cloud computing, data visualization, and workflow.How do you know if you are a good fit for us? You are passionate about learning and advancing your career. You want to automate common and complex tasks in distributed fault-tolerant systems that operate at scale. You love to proactively dive deep into data to identify the root causes of issues impacting performance and availability. You find performance engineering and service scaling activities to be a joy. Finally, you insist upon giving customers what they want: high quality, highly usable, always-on services.A strong candidate will have experience working with Linux command line and bash or Python scripting, preferably in large scale, distributed environments; and be conversant with networking and distributed architecture topics. You will have enthusiasm for digging deep and a flare for sharp technical communication, prioritization, and organization.Together, we’ll deliver the next generation of industry-leading cloud features and help every business run on the cloud. We’ll design, develop, and deploy the most scalable and distributed platforms in the world. We’ll shape not just our own products, but the direction of the industry through our choices!This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.For more information, reach out to Josh Sacks at sacksjo@amazon.comKey job responsibilitiesThe AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.A day in the lifeOn a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years Linux systems administration experience- 3+ years technical troubleshooting/support experience- 2+ years of networking experience (TCP/IP)- Current, active US Government Security Clearance of TS/SCI ...

Software Development Engineer II, Simple Storage Services

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Amazon Web Services' Cloud Storage, AWS S3, is one of the largest distributed storage systems in the world. Managing trillions of objects in storage, retrieving them in sub-x ms, building software that deploys to tens of thousands of hosts, achieving 99.999999999% (you didn’t read that wrong, that’s 11 nines!) durability. These are just a few of the numbers that give you a sense of the scale of the exciting problems you will find every day working in Simple Storage Service (S3). Amazon S3 powers businesses across the globe that make the lives of consumers better daily. Whether its electronic content delivered to your home, technology that betters your remote working experience, allows you to plan travel to exotic places or simply get stuff delivered to your home. As a Software Development Engineer in S3, you get to deliver these capabilities and delight our customers through teams of talented engineers and leadersIn AWS, if you build it, you own it. S3 is a highly available 7x24 worldwide service requiring dedicated support from our engineering teams. We pride ourselves on a high level of ownership in the work we do. This means we hold a high bar for test automation, verification processes, design and code reviews to ensure that our systems meet the exacting standards our customers demand. We maintain a regular on-call rotation across our teams with engineers and managers all taking part to resolve the inevitable issues that arise. We work hard to minimize getting paged in the middle of the night as we recognize that a well-rested employee is a productive employee.Key job responsibilitiesResponsibilities:Design, implement, test and deploy highly scalable distributed systems and servicesDecompose complex problems into simple, straightforward solutions while understanding system interdependencies and limitationsShare knowledge of effective performance, scalability, architecture, and engineering patterns and methodsCreate clear, maintainable, well-documented code that meets coding standards and best practicesParticipate in code reviews, source control management, build processes, release management, and operationsWork closely across teams and disciplines to deliver high-quality products and servicesAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer II, Network State Manager (NSM)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Software Development Engineer at AWS, you are driving a wave of innovation and bringing sweeping changes to the way we manage our networks. You are developing software that allows us to build the most reliable, available and self healing network in the world. On a daily basis you work closely with your teammates and surrounding teams to bring adaptive and creative solutions to operational and business goals. At AWS, we are pushing the boundaries of what we can achieve every day, and we are a highly motivated and collaborative team of engineers who thrive on solving challenging problems.Virtualization, incredible scale, hardware commoditization, and automation are revolutionizing networking and network software. In AWS Networking, we leverage big data technologies and analytics software to run one of the largest networks in the world. We push the boundaries of robustness, fault-tolerance and smart adaptive algorithms that can react intelligently to real-world events. This is your time to make history by building large-scale distributed software systems.The AWS network is composed of millions of heterogeneous network devices, all of which need to be managed in a consistent manner, abstracted away from platform-specific differences, and reduced in complexity for our customers. The Network State Manager (NSM) Core Platform team has an exciting charter to provide scalable platform services for building authoritative data services for the Amazon Network. The NSM team is also responsible for designing and scaling search services across AWS network devices, interfaces and links. We are the primary source of network state data and our team offers a set of services and APIs which work in tandem to share this authoritative view with the core services needed to run the AWS network.Do you believe that good systems design is about looking around corners and designing to scale? Are you passionate about using technology to solve problems that have a huge impact?Come build the future of networking at AWS.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Senior Technical Program Manager, EC2 Capacity Customer Experience

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the right capacity is available for customers through forecasting, planning, guidance and execution, especially for large unpredictable scaling events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated Cloud (ADC) portfolio. This portfolio enables EC2 to deliver cloud services to government customers who have unique access control, security, and compliance requirements. This role serves as EC2’s primary POC for managing demand intake, organizing supportability scenarios to influence VP+ business decisions, and ensuring infrastructure and EC2 teams execute against global commitments. This customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive leadership. You will make high velocity decisions under circumstances that can at times be ambiguous. As the business of cloud computing grows increasingly technologically complex, it also brings new opportunity to drive capital efficiency and ensure the right decisions are getting made to the delight of our customers. Additional responsibilities include driving process improvements and collaborating with engineering organizations to build new technologies that automate all aspects of EC2's capacity planning and delivery within the portfolio.From Day 1, Technical Program Managers are given ownership and the autonomy to think strategically and make data driven decisions, along with the ability to drive significant impact on the customer experience as well as the business. This role requires working with professionals in many different domains including Engineering, Product Management, Supply Chain, and Finance along with high visibility to senior leaders at AWS.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. A successful clearance crossover to AWS is required prior to a Day 1 start.About the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Software Dev Engineer, Amazon Connect

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. See our section in Andy Jassy 2020 re:Invent keynote We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more. This team is a great fit for you if : - You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal. - You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions. - You’d like to be directly responsible for solving real customer problems. - You are a passionate learner and are motivated to take on new challenges. - You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance. About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer, New Service

AI is transforming software development. The next generation of developer tools and services will leverage AI to significantly increase developer productivity and software quality. AWS is at the forefront of this AI-driven transformation of the software industry. We are creating a new service to seamlessly integrate AI into the software development process thereby transforming the way software is built and maintained for projects ranging from web apps to back-office operations.We are looking for engineers who want to build software operating at the leading edge of the industry. You will work with an exceptional team to solve hard problems and learn new skills. You'll have opportunities to work with and learn from best-in-industry senior engineering talent. In addition to the technical challenges provided by the innovative use cases that we are working on, you will also learn how to build a service that meets AWS's high bar for availability, scalability, and security.You'll have a direct line to our customers' experience and a direct means to improving it. On a daily basis, you'll work with teammates to review each other's code, mentor and be mentored. You'll have an opportunity to lead from day one, from leading projects, to driving technical processes, to selecting programming languages and frameworks, to teaching and learning from your teammates.Key job responsibilitiesYou will be responsible for developing and driving the future direction of a new AWS service. You'll meet with customers to help understand their use cases and make sure we maintain Amazon's commitment to start from the customer and work backwards. You'll help manage and operate our systems, using best-in-industry continuous-integration-and-deployment tools.A day in the lifeParticipate in the team's Weekly Operations Review and understand the key metrics that drive our product.Gain experience building and releasing features.Work with your manager to understand how to grow your career at AWS and how to build a career growth planBecome an active participant in all stages of our software development cycle, including planning meetings and customer briefings.Work with other engineers to improve our operations effectiveness by designing new systems, and making our current ones more effective.Help onboard new engineers and guide them in their first weeks at AWS.About the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Learn more about Amazon on our Day 1 Blog: https://blog.aboutamazon.comBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sales Operations II

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. We are seeking a Sales Operational analyst to join our team and ensure the accuracy and integrity of our billing systems, with a focus on end to end billing. This customer-obsessed role requires meticulous attention to detail in data entry, thorough auditing, UI testing, reconciliation management, and maintenance of precise tracking systems. The ideal candidate will excel at deep diving into complex data sets, identifying discrepancies, and improving data quality. They must be adept at interpreting contracts and collaborating with cross-functional teams, including business contracts, engineering, finance, and project managers. This position is crucial in maintaining the reliability of our billing systems and upholding our commitment to providing government customers with an accurate, compliant billing experience. The successful candidate will directly contribute to enhancing overall customer satisfaction through their expertise in private pricing and data quality management.AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.AWS Monetization, is the incubator and enabler for business innovation and speed. We support 300+ services from EC2 to ProServ, 100+ billion in revenue per year (and growing), and over 4 quadrillion transactions a month, globally. In addition, we are continuously developing cutting-edge technologies to accommodate AWS’s rapid growth. Our team is innovating the complex systems that currently sit on a suite of streamlined solutions that allow us to communicate and offer products to our customers to enhance their experience. As we scale our services, we continue to expand our presence globally to support the AWS Commerce Platform.Key job responsibilities*Candidate must be a UK citizen*Oversee contract operations, including contract ingestion, Private Rate Card (PRC) creation, and handling escalations to ensure seamless contract lifecycle management*Ensure accuracy and integrity of billing systems, specifically in contracts*Manage end-to-end billing processes, ensuring accurate documents, timely payments, and resolution of billing inquiries.** Conduct audits of pricing data and billing systems and identify discrepancies and work through any anomalies. * Manage reconciliations between contract terms and implemented pricing* Maintain accurate tracking systems for private pricing agreements * Develop and maintain documentation for private pricing processes and procedures* Provide regular reports on private pricing accuracy and system performance * Participate in process improvement initiatives to streamline private pricing workflowsAbout the teamAWS Monetization's vision is to delight AWS customers by delivering accurate, on-demand, and easy to use billing. Our work includes operational review of deals, ingestion of billing terms to generate and publish invoices. We serve all AWS customers and issue billing artifacts $95 billion/year across 239 AWS services. Our vision is to deliver accurate bills fast and improve customer satisfaction by 50%. We aim to transform the AWS billing process by reducing manual touches via automation and create a Single Source of Truth data pipeline. We have several AWS/Steam level initiatives to improve billing timeliness, billing accuracy and automation.BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

Software Development Engineer , Aurora PostgreSQL Team

Amazon Aurora is an exciting new area of innovation for AWS, and the PostgreSQL-compatible edition of Amazon Aurora is built on one of the most active code bases in the open source community. The Postgres-compatible version of Amazon Aurora is a relational database which offers enterprise-class performance, availability and durability to our customers, along with the management benefits of RDS. We are one of the fastest growing businesses within Amazon Web Services. We are currently spread across Seattle, Boston and Bangalore.If you’re an engineer who is looking to grow, come on board! We have one of the most senior teams in AWS - and our senior engineers are eager to brainstorm, mentor, and get software built together. We build software, we patent new things, and we attend conferences around the world to learn even more. We have challenging problems to solve in distributed systems, concurrency, database internals, caching, query optimization, languages, and performance engineering.Amazon Aurora PostgreSQL Engine team is looking for experienced technical experts in relational databases and large scale storage system technologies, who are excited about building large scale database systems that run across thousands of servers across multiple datacenters worldwide. These are core systems development positions where you will own the design and development of significant system software components critical to our industry leading database services architected for the cloud. You will be part of the team that architects, designs, and implements highly scalable distributed database systems that provide availability, reliability and performance guarantees. This is a hands on position where you will be asked to do everything from building rock-solid components to mentoring other engineers. You need to not only be a top software developer and systems designer with a good track record of delivering and also excel in communication, leadership and customer focus. A successful candidate will bring deep technical and software expertise and ability to deliver a service that has a broad business impact.We intend to be the world's best and fastest database, built by an excellent team, all while having fun - come join us on the journey! For more information about Aurora, please visit http://aws.amazon.com/rds/aurora.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services10016Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Applied Scientist , AWS AI Labs

Join us in a historic endeavour to make Computer Vision accessible to the world with breakthrough research! The AWS AI Labs: Vision team has a world-leading team of researchers and academics, and we are looking for world-class colleagues to join us and make the AI revolution happen. Our team of scientists develops the algorithms and models that have powered AWS AI/ML services such as Amazon Rekognition, Amazon Textract, Amazon Lookout for Vision and Amazon Bedrock. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops.AWS is the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems which will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. Our research themes include, but are not limited to: few-shot learning, transfer learning, unsupervised / semi-supervised / active learning, vision language and multi-modal modeling, generative modeling, large-scale image and video detection and recognition, face detection and recognition, 3D scene and layout understanding, and OCR and scene text recognition, document understanding.We are hiring for all our locations in the USA (Seattle, Pasadena, Bay Area).About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computingPREFERRED QUALIFICATIONS- Experience building machine learning models or developing algorithms for business application- Experience in multi-modal learning over image/video/language; Experience in visual recognition and object detection.- Experience in model efficiency optimization and distributed parallel machine learning systems- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers- Experience with large scale machine learning systems such as profiling and debugging and understanding of system performance and scalabilityBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Senior Technical Program Manager, Application Recovery Controller

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Route 53 Application Recovery Controller is seeking a Senior Program Manager to join our inclusive and high-performing team.If you are a pragmatic self-starter with a strong background in program management (especially in a complex technical environment) and are able to effectively drive cross-functional projects, we'd love to hear from you. We create high-leverage tools that impact AWS operations from a number of different angles.Route 53 Application Controller is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic and tactical cross-functional projects and programs within the Application Recovery Controller family of services. These roles require scoping and creating project plans, coordinating and driving execution, and communicating to senior management on status, risks and product changes. Cross-team coordination and project management skills are essential.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Language Engineer II, Amazon Transcribe

The Amazon Transcribe Data Team in Amazon Web Services (AWS) is looking for a forward-looking and collaborative Language Engineer II to join us in developing solutions for natural language data collections. This position is an opportunity to apply your expertise in a challenging but supportive environment. The mission of the Amazon Transcribe Data Team is to engineer the datasets critical to the success of GenAI services for Amazon Transcribe. From chatbots to subtitles to search results and beyond, these products support dozens of languages and impact millions of people every day. We are a group of language engineers, linguists, data scientists, data engineers, and program managers, and we partner closely with science, engineering, and product teams. We are customer obsessed and committed to delivering results with the highest quality and integrity.As a Language Engineer, you will start by diving deep into a high profile project to launch a new product offering. You will consult with stakeholders in science, engineering, and product teams to strategize on data collection and annotation. You will analyze, follow, and improve processes for annotating transcribed conversations, assessing data quality and automating where appropriate.You will then expand your scope by using the principles of data-centric AI to understand the role our data plays with regard to model performance specifically, as well as the larger ML pipelines. You will apply state-of-the-art ML and NLP techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language engineers and scientists to design and implement principled strategies for data optimization.Key job responsibilities- Source, validate, and deliver high-quality language artifacts and linguistic data.- Collaborate with stakeholders to design and oversee data collection and development efforts.- Innovate on data collection methodologies, guidelines, quality metrics to support new requests.- Extend existing data collection and annotation efforts to support feature and language expansion.- Automate repetitive workflows and improve existing processes.About the teamThis team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- PhD or Masters in Computational Linguistics, Linguistics with a computational component, or an equivalent field- Excellent knowledge of semantics, pragmatics, conversation analysis, and/or discourse analysis- Experience owning and executing language data collection projects, including guidelines, labelset and annotation workflow development- Proficiency in Python and other analytics tools such as R to process and analyze language data- Experience in developing and evaluating data annotation and data quality metrics ...

Applied Scientist III, NGDE Science

Amazon AI is looking for world class scientists to join its AWS AI. This group is entrusted with developing core natural language processing, generative AI, deep learning and machine learning algorithms for AWS, with a focus on code development, broadly defined. You will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and explore conceptually new solutions. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS Q, a generative AI–powered assistant for enterprise computing, and work with other acclaimed engineers and world famous scientists.As a senior Applied Scientist, you are recognized for your expertise, advise team members on a range of machine learning topics, and work closely with software engineers to drive the delivery of end-to-end modeling solutions. Your work focuses on ambiguous problem areas where the business problem or opportunity may not yet be defined. The problems that you take on require scientific breakthroughs.You take a long-term view of the business objectives, product roadmaps, technologies, and how they should evolve. You drive mindful discussions with customers, engineers, and scientist peers. You bring perspective and provide context for current technology choices, and make recommendations on the right modeling and component design approach to achieve the desired customer experience and business outcome.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Software Development Engineer, AWS S3

Are you interested in joining a new technology team with a goal to enable new customer use cases on S3 that haven't been possible before? Does the opportunity to build new REST APIs that solve top customer problems excite you? Do you love solving challenging distributed system problems, including operational challenges that come with scale, all the while keeping high quality bar on durability and security?The members on this new team will work on some of the hardest computer science problems. We will build distributed systems that handle wildly varying access patterns and unprecedented load by our customers. Managing this growth auto-magically, without the need for customers to provision capacity, is what puts the SIMPLE in S3.As a Software Development Engineer on this team, you will have the unique opportunity of not just designing, developing and owning entire backend sub-systems with hard distributed system problems but also designing API's that are used by millions of applications around the world and by doing so defining S3 for customers. The work you do here is going to significantly drive growth not just in S3 but the AWS ecosystem. Creating a reliable, scalable, and flexible web service requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly not only about building good software but about making that software achieve its goals in operational reality. Come join us and help solve a challenging set of problems in a space packed full of opportunities.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer, EC2 VPC

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Do you want to shape the future of virtualized (SDN) networking in one of the world’s biggest public clouds?The Amazon Elastic Compute Cloud (EC2) VPC Dataplane team owns the packet pipeline that runs right beneath all our customer's EC2 VPC instances, adding features like firewalls (security groups), routing, billing and monitoring as we touch every single packet on every single host across our worldwide fleet in more than 30 regions. Our vision is to combine the performance of bare metal networking while maintaining all the benefits of the cloud, including delivering features not possible on bare metal leading to true Software Defined Networking (SDN).We continue to grow, and are looking for kernel/embedded C programmers who can deliver ultra-high performance for our EC2 customers - our goal is to be processing many millions of packets per second on embedded CPU cores. This requires both being able to implement highly optimized data structures, but also low level tuning to our hardware. If you have good experience in C/C++ or Rust, and a passion for systems software engineering such as kernel or embedded software development, then this is a unique opportunity to join us in building the platform which is the basis for all new EC2 VPC features in the years to come.With the extensive network and access to Principal, Sr. Principal and Distinguished Engineers across EC2, AWS and Amazon, there are many stretch opportunities to grow your skills and knowledge.Key job responsibilitiesYour responsibilities will include:- Develop new features and enhancements for the VPC dataplane that run on embedded systems across our global fleet of EC2 hosts.- Design and build secure and scalable services to enable monitoring, diagnostics, and automated recovery. - Design and build next generation hardware/software validation platforms that enables efficient CI/CD. - Collaborate with cross-functional teams to understand and define requirements, design system architectures, and implement robust and scalable solutions.- Continuously improve development processes, tools, and automation to enhance productivity and quality.- Support junior engineers with scoping, design; providing mentorship to ensure the right development practices are followed.- Be very hands-on; work with the engineering team to manage the day-to-day development activities by leading architecture decisions, participating in designs, design review, code review, and implementation.- Communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategyAbout the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Linux Systems Engineer II , AWS Operations Management (AWSOM)

Would you enjoy diving deep into, operating, and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to improve the reliability, performance, and efficiency excite you?The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.Amazon is looking for highly motivated Systems Engineers who can balance the day-to-day operations of AWS’ software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world’s largest cloud providers.10012A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamAWS Operations Management (AWSOM) team’s mission is to launch a new offering that will drive security, availability, performance and efficiency improvements to operate AWS Regions globally. We relentlessly remove operational toil through automation to run day-to-day operations at scale. We increase collaboration, bridge development and operations while prioritizing the needs of our customers.AWSOM team’s vision is to own the operational responsibility for all Utility Compute (UC) services in AWS commercial and sovereign regions to free up service teams time to continue innovating quickly for our customers. AWSOM will be responsible for service availability, latency, performance, efficiency, change management and monitoring.AWSOM will also directly influence the experience of our customers through recommending to service teams to build resilience and reliability into the products at the forefront.BASIC QUALIFICATIONS- 3+ years of Systems Engineering, DevOps, Site Reliability Engineering (SRE) or Enterprise Production experience in Linux or similar environments- 3+ years experience operating in a 24/7 production environment.- 3+ years relevant systems engineering or systems administration experience using Linux, networking, and storage systems- 2+ years experience in scripting (bash, shell or powershell) ...

Senior Technical Writer, Supply Chain, AWS Service Docs

Do you possess a strong technical documentation background coupled with a passion for creating exceptional content? Are you eager to take on the challenge of supporting Amazon's position as the leading innovator in cloud computing and web services technology? This role presents an exciting opportunity to collaborate with a stellar technical team and author technical content within a cross-functional, distributed environment.AWS Supply Chain is a cloud-based application that works with your enterprise resource planning (ERP) and supply chain management systems to connect and extract your inventory, supply, and demand related data from existing ERP or supply chain systems into a single data model. The AWS Supply Chain service is looking for a Technical Writer to produce high-quality technical publications for the service. Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. This is an opportunity to explain complex information concisely. You will become part of a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.We have a formal mentor search application that lets you find a mentor who works best for you based on location, job family, job level etc. Your manager can also help you find mentors. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have multiple employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. This position is open to candidates in Seattle, WA Code: 10027, 10028, 10030About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONSDegree or certification in a relevant technical field or equivalent experienceA minimum of 5 years of experience designing and producing content for a technical audience, such as Software Engineers, System Administrators, or IT professionalsExperience using content publishing tools to write, format, manage, and publish technical content on the web ...

Software Dev Engineer II

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Senior TPM, Amazon Software Builder Experience

Do you like building software? Do you like solving problems at scale?Passionate about open source software and its benefit for large orgs?Come join us in Amazon Software Builder Experience, in making Amazon developers more efficient.The AWS Builder Tools Software Assurance and Curation org is looking for a Technical Program Manager (TPM) to help us in our mission to make developers focus on coding, and making their life easier with an automated software patching support. As a Sr. TPM, you will own the strategy for open source/third party software usage and upgrades in Amazon. You will work on projects like below:- Provide a safe and easy way to perform software upgrade at scale for Amazon developers. - Devise the short term program plans and long term strategy for third party software upgrades across Amazon partnering with open source community and language/subject experts inside Amazon.As a TPM, you will: - Be a mission-critical member of the leadership team, unify distributed engineering efforts and own the plan to deliver high-profile new tools and features for developers that build AWS and Amazon.com. - Lead strategic initiatives across many Amazon teams that will provide developers with high-impact improvements. - Draw on your knowledge of software development to hold a high standard of excellence for the developer experience. - Drive technical requirements, design, and delivery planning, working across engineering teams and stakeholders to ensure successful launch of initiatives. - Enable transparency and decision-making across AWS executive leadership by providing critical communication and clear status of the initiatives you own. - Apply your expertise, problem solving skills, and creativity to add value and diversity of thought to our team.The Senior TPM role requires excellent leadership skills, strong technical expertise and hands-on project management skills. The right candidate will be adept at writing technical specifications, owning program schedules from design to release, and partnering effectively with other teams across Amazon.If you enjoy iterating quickly, testing new ideas, and are passionate about providing a great user experience, we want to hear from you! AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.Mentor We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About the teamAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...