Applied Scientist, LLM Code Agents, Q Developer

AWS is looking for world class scientists and engineers to join Amazon Q Developer Machine Learning team to develop groundbreaking generative AI technologies like Amazon Q and CodeWhisperer. Our scientists push boundaries in training large language models, code generation, retrieval-augmented generation, and beyond to invent creative solutions. You will invent, implement, and deploy state-of-the-art machine learning solutions at Amazon scale, having a direct impact on revolutionary products used by millions. You will make breakthroughs that challenge the limits of AI and machine learning while collaborating with leading academics and interacting directly with customers to bring new research rapidly to production. You will publish your work at top Machine Learning and Natural Language Processing conferences.The Amazon Web Services (AWS) Next Gen DevX (NGDE) team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world.If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.About the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Software Development Engineer (Backend), Aurora Storage

Imagine a database where you don't have to worry about the configuration or capacity of your database. Where you don't have to worry about what kind of load that your product or service will put on it and you only pay for what you use. Want to learn more? Then read on.Amazon Aurora Serverless an on-demand, auto-scaling configuration for Amazon Aurora where the database will automatically start up, shut down, and scale capacity up or down based on your application's needs, with no down time. It enables you to run your database in the cloud without managing any database instances. With Amazon Aurora Serverless we aim to do nothing less than revolutionize the database business. Aurora Serverless builds on top of foundational AWS services such as EC2, S3 and DynamoDB and we are breaking new ground in the way that customers experience databases. To learn more about Amazon Aurora Serverless visit: https://aws.amazon.com/rds/aurora/serverless/We are looking for passionate and curious engineers to innovate with us on behalf of our customers. In this role, you will work with our senior engineers to design and implement systems that orchestrate thousands of databases. You will build a foundational platform consisting of web service APIs and workflows which make Aurora Serverless highly available, scalable, reliable and fast. This is a unique and rare opportunity to get in on the ground floor within a fast-growing AWS service, have an impact on the product direction and the shape of the cutting-edge database technology. We count on your technical expertise and eagerness to learn. You will act a role model for junior engineers. We will give you the opportunity to work with and learn from a team of extremely talented engineers. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10031Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack.Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Front-End Engineer, Amazon Connect (AWS)

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynote : https://www.youtube.com/watch?v=xZ3k7Fd6_eU&t=7516sWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.As a Front End Engineer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you ifYou enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.You’d like to be directly responsible for solving real customer problems.You are a passionate learner and are motivated to take on new challenges.You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Learn more about Amazon Connect here.Media coverage on Amazon Connect: http://www.zdnet.com/article/how-the-abs-prepared-for-the-same-sex-marriage-survey-using-the-public-cloud/ https://www.benzinga.com/analyst-ratings/analyst-color/17/03/9241888/how-amazons-connect-could-impact-twilio-zendesk-ringcent https://aws.amazon.com/blogs/aws/new-amazon-connect-and-amazon-lex-integration/ https://techcrunch.com/2017/03/28/aws-amazon-connect/Power of Amazon Connect: https://www.youtube.com/watch?v=9qky_E39-_I https://youtu.be/rSzDFJGw5vgKey job responsibilitiesAs a Front End Engineer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you ifYou enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.You’d like to be directly responsible for solving real customer problems.You are a passionate learner and are motivated to take on new challenges.You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.A day in the life* Participate in bi-weekly sprint planning* Attend daily standups with the team* Attend weekly operational meeting, lunch n' learns, and career coaching 1 on 1's with your manager* Communicate weekly on project statuses* Schedule and participate in project meetings and reviews with UX, PM, and Engineering stakeholders* Contribute feature code and conduct code reviews for your teammates* Have Fun! Attend weekly team events to connect and build strong working relationshipsAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Amazon Dedicated Cloud Engineer II, ADC2S

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Builder Tools to dedicated regions. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.Apply to meet our talented team and let's see if you are the one that can help us scale to meet the demand of our largest government customers! Become our leading expert on Amazon Web Services (AWS) Builder Tools products and services.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesYou'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at Builder Tools platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years of systems administration experience (Linux/Windows or Networking)- 3+ years experience with cloud computing technologies.- Experience working with at least one scripting language and troubleshooting from application to network to host- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Language Engineer II, Amazon Transcribe

The Amazon Transcribe Data Team in Amazon Web Services (AWS) is looking for a forward-looking and collaborative Language Engineer II to join us in developing solutions for natural language data collections. This position is an opportunity to apply your expertise in a challenging but supportive environment. The mission of the Amazon Transcribe Data Team is to engineer the datasets critical to the success of GenAI services for Amazon Transcribe. From chatbots to subtitles to search results and beyond, these products support dozens of languages and impact millions of people every day. We are a group of language engineers, linguists, data scientists, data engineers, and program managers, and we partner closely with science, engineering, and product teams. We are customer obsessed and committed to delivering results with the highest quality and integrity.As a Language Engineer, you will start by diving deep into a high profile project to launch a new product offering. You will consult with stakeholders in science, engineering, and product teams to strategize on data collection and annotation. You will analyze, follow, and improve processes for annotating transcribed conversations, assessing data quality and automating where appropriate.You will then expand your scope by using the principles of data-centric AI to understand the role our data plays with regard to model performance specifically, as well as the larger ML pipelines. You will apply state-of-the-art ML and NLP techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language engineers and scientists to design and implement principled strategies for data optimization.Key job responsibilities- Source, validate, and deliver high-quality language artifacts and linguistic data.- Collaborate with stakeholders to design and oversee data collection and development efforts.- Innovate on data collection methodologies, guidelines, quality metrics to support new requests.- Extend existing data collection and annotation efforts to support feature and language expansion.- Automate repetitive workflows and improve existing processes.About the teamThis team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- PhD or Masters in Computational Linguistics, Linguistics with a computational component, or an equivalent field- Excellent knowledge of semantics, pragmatics, conversation analysis, and/or discourse analysis- Experience owning and executing language data collection projects, including guidelines, labelset and annotation workflow development- Proficiency in Python and other analytics tools such as R to process and analyze language data- Experience in developing and evaluating data annotation and data quality metrics ...

Senior Applied Scientist, AWS AI Foundational Research Team

Amazon is looking for world class senior applied scientist to join its AWS Fundamental Research Team working within a variety of machine learning disciplines. This group is entrusted with developing core machine learning solutions for AWS services. At the AWS Fundamental Research Team you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and explore conceptually large scale ML solutions across different domains and computation platforms. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists.This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Software Development Engineer, AWS Amplify

Amazon Web Services (AWS) is looking for an experienced and passionate Senior Front-End Engineer to join the AWS Amplify Console team. AWS Amplify is a full-stack platform designed to simplify the creation, deployment, and management of modern web and mobile applications. You will have the opportunity to shape the user experience for developers building and deploying cloud-powered apps.Key job responsibilities- Lead front-end architecture design for large-scale applications, ensuring reliability, scalability, and security.- Collaborate with cross-functional teams to build intuitive user experiences for developers deploying full-stack web and mobile applications on AWS Amplify.- Mentor junior engineers, contribute to code reviews, and help foster a culture of innovation and engineering excellence.- Work closely with UX designers to implement and enhance user interfaces that provide a delightful and efficient developer experience.- Stay current with industry trends and best practices, continually improving processes and technologies used in front-end development.- Participate in the end-to-end deployment lifecycle of features, from ideation to monitoring performance in production environments.A day in the lifeAs a Senior Front-End Engineer on this team, you will work closely with product managers, UX designers, and back-end engineers to create seamless, performant, and scalable front-end solutions that empower developers to build better apps faster. You will design and develop user interfaces that integrate with the AWS console and contribute to shaping new features that enhance the overall developer experience.About the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Security Engineer, RSCI Vector Security

Do you have a passion for innovation and building technologies that make large-scale clouds more reliable, efficient, and scalable? Would you like to work within the most advanced and scaled clouds that support the most critical workloads for the US Intelligence and Defense communities? Do you want to build automation that will influence the national security and defense mission agency partners of AWS?The Regions Services Corporate Infrastructure (RSCI) Vector Security Team is looking for a Senior Security Engineer to help validate that our services, applications, and infrastructure are designed and implemented to the highest security standards. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows.Our mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud for U.S. Government customers.The Senior Security Engineer is responsible for ensuring the appropriate operational security posture is maintained for the US ADC Remote Management and Administration (RM&A) networks. As a Senior Security Engineer, you will be responsible for analyzing the security of infrastructure, applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our cutting-edge services.You are expected to be strong in multiple security domains and provide significant contributions to the Engineering team and to multiple groups throughout Amazon. You are expected to closely work with service teams to develop secure solutions to complex business problems and ensure we are holding a high security bar for our customers. You are also expected to mentor more junior engineers and be a security thought leader for the organization.You must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the org’s team work and constantly seek opportunities for process improvement. You should also have a deep understanding of at least one specialty for which you are a sought – out resource (both within IT Security and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas.You will be “Customer Obsessed”, working closely with our customers to understand their pain points and find resolution quickly and completely. You will have a keen eye for potential problems and inefficiencies, and the initiative and drive to provide a complete solution to the problem. You will communicate clearly and collaborate with others to deliver results with minimal supervision. This leader must be able to dive deep into the details of business, operations, and engineering.If Arlington, VA (HQ2):This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilities• Conduct pre-launch security reviews• Hardening of Windows services aligned with NIST Compliance requirements • Security training and outreach to internal development teams• Security guidance documentation• Security tool development• Security metrics delivery and improvements• Work with builders and service teams to address detected security problems in an appropriate and timely fashion.• Identify and prioritize security problems that can be detected using automation.• Identify opportunities to prevent security problems at scale.• Document and provide security guidance that will be used across ADC Windows environmentsA day in the lifeRegion Services (RS) Operations – Corporate Infrastructure mission is twofold; owns and drives strategic, operational and tactical initiatives that improve Amazon Dedicated Clouds (ADC) operations by designing, operating and managing secure spaces including Remote Management Facilities (RMFs) and Remote Management Administration (RM&A) air-gapped environments. Our solutions support worldwide ADC operations teams to consume RM&A, RMF, and air-gapped Microsoft back office and Windows desktop operational designs, tooling, and build plans.Our core objective is to breakdown the complexity of building and operating first-class secure spaces posturing Amazon as the premiere cloud service provider for customers requiring secure computing solutions.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science or a related discipline, or equivalent work experience in lieu of degree- 7+ years of experience of years of progressive security architecture experience; preferably within a Microsoft Active Directory environment- 7+ years of experience designing and implementing a secure Active Directory domain architecture- 7+ years experience working with stakeholders across many job functions- CompTia Security + CE Certification, CompTIA Advanced Security Practitioner (CASP) or Certified Information Systems Security Professional (CISSP) certification- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Software Development Engineer II, Simple Storage Services

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Amazon Web Services' Cloud Storage, AWS S3, is one of the largest distributed storage systems in the world. Managing trillions of objects in storage, retrieving them in sub-x ms, building software that deploys to tens of thousands of hosts, achieving 99.999999999% (you didn’t read that wrong, that’s 11 nines!) durability. These are just a few of the numbers that give you a sense of the scale of the exciting problems you will find every day working in Simple Storage Service (S3). Amazon S3 powers businesses across the globe that make the lives of consumers better daily. Whether its electronic content delivered to your home, technology that betters your remote working experience, allows you to plan travel to exotic places or simply get stuff delivered to your home. As a Software Development Engineer in S3, you get to deliver these capabilities and delight our customers through teams of talented engineers and leadersIn AWS, if you build it, you own it. S3 is a highly available 7x24 worldwide service requiring dedicated support from our engineering teams. We pride ourselves on a high level of ownership in the work we do. This means we hold a high bar for test automation, verification processes, design and code reviews to ensure that our systems meet the exacting standards our customers demand. We maintain a regular on-call rotation across our teams with engineers and managers all taking part to resolve the inevitable issues that arise. We work hard to minimize getting paged in the middle of the night as we recognize that a well-rested employee is a productive employee.Key job responsibilitiesResponsibilities:Design, implement, test and deploy highly scalable distributed systems and servicesDecompose complex problems into simple, straightforward solutions while understanding system interdependencies and limitationsShare knowledge of effective performance, scalability, architecture, and engineering patterns and methodsCreate clear, maintainable, well-documented code that meets coding standards and best practicesParticipate in code reviews, source control management, build processes, release management, and operationsWork closely across teams and disciplines to deliver high-quality products and servicesAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Senior Applied Scientist, Artificial General Intelligence

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong deep learning background, to lead the development of industry-leading technology with multimodal systems. Key job responsibilitiesAs a Senior Applied Scientist with the AGI team, you will lead the development of novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers in the form of products and services that make use of vision and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (GenAI) in Computer Vision.About the teamThe AGI team has a mission to push the envelope with multimodal LLMs and GenAI in Computer Vision, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- PhD, or Master's degree and 5+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language ...

Principal Product Manager Tech, dbrown Team

Amazon EC2 (Elastic Compute Cloud) is looking for a dynamic and seasoned product leader to help define and build the future of cloud computing. Customers around the world rely on Amazon EC2 to provide elastic, high performance, secure, and cost effective resources to scale their infrastructure to keep up with their changing business needs. Within EC2, you will work with a team that delivers one of the broadest portfolio of compute products and services in the cloud, with diverse global customers ranging from startups to well-known Fortune 100 enterprises. As a member of the broader EC2 Product Management team, you'll join other highly respected product and engineering leaders to create the future of the computing platform.We are looking for a Principal product manager who will own and drive product management across a range of EC2 products across compute, storage, network and accelerated computing. You will be responsible for full lifecycle product management of compute solutions that have an outsized impact on accelerating digital transformation across several customer workloads including AI/ML, generative AI, databases, Big Data analytics, SAP, HPC, Edge, and more. This is a unique opportunity to innovate across all layers of the solution stack (ranging from end customer applications all the way down to the core infrastructure including AWS custom chips spanning Nitro and Graviton). You will have strong ownership over portfolio strategy, product definition, feature prioritization, messaging, pricing, adoption, customer interaction, sales enablement, and team development. This is a high visibility and high impact role that will interact with all levels of AWS leadership.The ideal candidate is excited about the incredible opportunity cloud computing represents and is deeply passionate about working with great teams that deliver the highest quality services. You are naturally customer centric and thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills.10017Key job responsibilitiesKey Responsibilities:· Lead the definition and execution of the product strategy for the EC2 compute platform and EC2 storage features.· Define and gather the necessary inputs to make high-quality product and roadmap decisions.· Work with leaders across AWS, Amazon, and our partners to drive towards our vision.· Define project requirements, priorities, methods for measurement and track their execution and success.· Communicate with senior management on project status, strategy, risks, and issues.· Work closely with multiple engineering teams and designers to deliver results to customer.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Executive Assistant II, PXT Artificial General Intelligence, Artificial General Intelligence (AGI) PXT

Do you want to work with some of the most interesting businesses at Amazon?The Artificial General Intelligence HR organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two HR Directors.The AGI PXT team is seeking an exceptionally talented, customer obsessed, resourceful and self-motivated Executive Assistant. This role will be support two HR Directors.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars in various time zones, planning and organizing events of all sizes, creating agendas and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. This individual will help maintain mechanisms and help with team engagement.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with Microsoft Office products and applications- High school or equivalent diploma ...

Senior Software Development Engineer, Amazon Cognito

Security is an important consideration for customers moving to the cloud, and all applications need identity solution for end users. Amazon Cognito helps customers secure the most critical user data including credentials of the users of their applications. We provide easy to use authentication, authorization, and user management for web and mobile apps, either directly with a user name and password, or through a third party identity provider such as Facebook, Amazon, or Google. Increasingly more applications are going digital and the demand for a secure digital identity for the consumers of these applications is growing. Existing digital applications are looking to improve their consumer’s identity by moving to a cloud based solution which is more secure, scalable, standards compliant and removes the need for them to hire identity experts. Amazon Cognito is on a mission to reinvent how users authenticate by reducing the user friction and at the same time increasing the security of the process. This will involve reimagining how authentication should work and how it can get smarter in determining the security posture of each request an end user makes. We are looking for leaders to work with us on this journey and help us tackle new challenges. As a Software Development Engineer, you will build features to enable AWS developers to rapidly and effortlessly build an easy to use, frictionless sign-in and signup experiences for their customers, providing an always-on internet scale (billions of requests in a day!) authentication and authorization for end users with a fully featured customer identity experience with strong, adaptive protection mechanisms and access to cutting-edge techniques that help prevent, detect, mitigate and respond to today's complicated threat landscape. You will be part of a high performing development team that owns end-to-end development for the service. A successful candidate is a senior technical leader who will establish technical standards and drive overall technical architecture, engineering practices, and engineering methodologies. You will work on our hardest problems, building high quality, architecturally sound systems that are aligned with our business needs. We work as part of a larger team. In this role, you will collaborate with Principal and Senior Principal Engineers from across Amazon. You are a strong technical leader who effectively partners with other technical leaders, understands the big picture, drives prioritization, builds consensus and rallies the team behind it. You will be owning engineering challenges across multiple 2 pizza teams. If this sounds like you, come join us and help AWS write a new chapter in the consumer identity story for the industry.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Principal Applied Scientist, Responsible AI

At AWS, we build and operate AI services responsibly, driving measurable success along multiple Responsible AI dimensions, including safety, fairness, privacy, security, robustness, explainability, and transparency.As a Principal Applied Scientist on this team, you will contribute to:• Understanding in depth the technical and scientific issues related to safety, fairness, privacy, security, robustness, explainability, transparency, and other issues, in both "classical" and generative AI.• Developing new solutions and science best practices in Responsible AI.• Developing our research and innovation agenda.• Defining the strategies, priorities and metrics for technical progress in Responsible AI.• Building and developing the AWS team.• Driving adoption of new science and best practices among service teamsBASIC QUALIFICATIONS• Understanding in depth the technical and scientific issues related to safety, fairness, privacy, security, robustness, explainability, transparency, and other issues, in both "classical" and generative AI.• Developing new solutions and science best practices in Responsible AI.• Developing our research and innovation agenda.• Defining the strategies, priorities and metrics for technical progress in Responsible AI.• Building and developing the AWS team.• Driving adoption of new science and best practices among service teams. ...

Senior Software Development Engineer, Amazon MSK

Come build the future of data streaming with the Amazon Managed Streaming for Kafka (MSK) team!We are seeking builders for our Amazon MSK service, a fully managed service that makes it easy for customers to build and run applications that use Apache Kafka to process streaming data. We are looking for engineers who are enthusiastic about data streaming, and are as passionate about contributing to open source as they are about solving real customers' business needs, at AWS scale.As a member of the Amazon MSK team, you will be making contributions to the entire stack - the APIs and the workflows that make up the MSK service, the core Kafka platform, and stand-alone tools that make it easier for Kafka community to operate Kafka better. Upstream compatibility is a core tenet of MSK. Your code changes to the Kafka platform will be released back to open source. As a member of an AWS service that builds on top of a popular open source technology, this is a unique opportunity to work on a team that straddles both worlds – open source and Amazon-internal software. You will design and build new features, make performance improvements, identify and investigate new technologies, prototype solutions, build scalable services, and test and review changes, to deliver an exceptional customer experience.The ideal candidate has experience designing large-scale systems supporting millions of transactions per second, enjoys solving complex software problems, and possesses analytical, design and problem-solving skills. Ideally you have an in-depth understanding of streaming data technologies like Amazon Kinesis or Apache Kafka, and experience with open-source data processing frameworks like Apache Spark, Apache Flink, or Apache Storm. Your responsibilities will include collaborating with other engineers to build a large scale AWS service, and work with senior leaders to define your team's roadmap, including identifying design and code changes needed in the underlying open source platforms.Learn more about Amazon MSK: - AWS re:Invent 2018: Amazon Managed Streaming for Kafka (Amazon MSK) Launch* AWS re:Invent 2020: How Goldman Sachs uses an Amazon MSK backbone for Transaction Banking Platform* AWS re:Invent 2020: How New Relic is migrating its Apache Kafka cluster to Amazon MSK* AWS re:Invent 2021: How Coinbase uses Amazon MSK as an event store for applications* MSK Tiered Storage: Optimize cost and improve Kafka scalability* AWS re:Invent 2023: How Rivian builds real-time analytics from electric vehiclesBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Learning Specialist (Japanese), Amazon Business Customer Service

At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Business Customer Services learning experience team is seeking Sr. Learning specialist. Overall responsibility include boosting the competencies of our customer service associates by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Job Scope: 1. Be an expert communicator (Written and Verbal Communication) in Japanese (JLPT N1) and English2. Deliver Amazon orientation and new hire training to all job levels (virtually or in person; as the business requires)3. Meet/exceed performance expectations w.r.t New hire training (e.g. Training Yield, customer experience and AHT performance)4. Design and Deliver continuous learning sessions for existing employees to meet/exceed improvement goals5. Proactively analyze performance data to identify gaps, propose and deliver training interventions to meet/exceed improvement goals6. Gather training needs (via performance data analysis, voice of business and voice of associates sessions), design and deliver training interventions to address these needs7. Maintain and report data (e.g. trainee attendance, performance and analysis etc.) timely and accurately8. Participate in call listening sessions and quality calibrations to keep abreast of updates and developments9. Take customer contacts every month to keep abreast of latest process updates and changes10. Lead and/or be a team member on improvement projects that are aimed at enhancing business performanceKey job responsibilities• Coordinate training sessions based on site needs;• Conduct Daily sessions with trainees;• Track and providing weekly debriefs and reporting to the ABCS Leadership Team;• Documents feedback and audit results to help the Leadership Team identify strengths as well as area of opportunity;• Contribute to additional training projects as required;• Understands workflow and daily production goals;• Solve problems, reacting quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve;• Maintains a positive attitude and presence on the floor;• Facilitates and presents to groups of up to 30 people in a class;• Act as an effective people manager during mentored production periods during training.BASIC QUALIFICATIONS - Must be an expert in Japanese Language (JLPT N1 Certified) and English Language.- 2+ years of experience in training delivery roles or similar experience- Flexible to work within a 24/7 x 365 days global team across a variety of time zones - Good communication skills for the purpose of knowledge transfer and skill development; - Good coordination and organization skills;- Extensive expertise in cultural and soft skills relevant to a contact center environment; - Competent user level of Microsoft Office tools (Word, Excel and PowerPoint) ...

Security Engineer, AWS Vulnerability Management

This position can be located in one of the following locations: Arlington VA or Herndon VA.Amazon Web Services (AWS) Security is looking for a passionate, innovative, and motivated Security Engineer for the AWS Security Vulnerability Management team. Come and join a creative, diverse, and collaborative team that is changing how we think about security! At AWS, security is job zero, and our team is responsible for inventing new security services that enable and automate security solutions at AWS’ unprecedented scale. We are data-driven, set big goals, and are always challenging ourselves raise the security bar at AWS.As a Security Engineer with our team, you will dig in to our customers' most difficult requests, identify security risks, analyze and process big data, partner to build and improve tools that will improve our builders' experience with security.In this role, you will be part of an agile team of security engineers solving complex security challenges that have direct and measurable impact on our customers. Our programs stretch across all of AWS, giving you the opportunity to interact with product teams, industry specialists, security partners, and organization leaders. Our programs and services protect the AWS cloud for all customers and preserve our customers’ trust in us. You’ll get to use the full power and breadth of AWS technologies to build services that protect every single AWS customer, both internally and externally, from security threats – not many teams can say that!Key job responsibilitiesWho you are: You are a creative, collaborative person who likes to be close to the details. You like to get inside technology, understanding how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results. You’re someone who prioritizes effectively and often.* Build and implement solutions to identify software based risks in AWS services with a focus on automation. * Perform vulnerability and impact assessments taking into account base, temporal, and environmental factors.* Query, analyze, and report on large datasets.* Work with a team of software and security engineers that design, build, and own software solutions that solve complex security challenges for AWS and our customers.What you will do: You'll leverage your knowledge in multiple domains to investigate, understand, develop, and deliver elegant solutions to complex security questions. You'll bring your high standards, applying the right technologies while following security engineering best practices. You will be a security thought leader for our team and AWS Security, owning a set of long-term security outcomes. You're also someone who will be setting the bar high for your colleagues, serving as a mentor to your teammates.A day in the lifeWho we are: AWS Security is a proven leader of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale.* Diving into large datasets to identify potential risks.* Perform severity assessments of software vulnerabilities.* Work with software builders to apply environmental context against findings to adjust risk scores.* Implement automation to improve operational throughput and efficiency.* Work with partner teams to propose and implement functionality to reduce risks at scale.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS degree in Computer Science, Computer Engineering, Information Systems or related degree; or 4+ years equivalent technology experience- 3 years experience in system, network, and/or application security- 3 years experience in threat modeling and interpreting vulnerability disclosures- 2 years experience building automated tools in C, C++, Java, Python, Perl, PowerShell, or Ruby ...

Software Development Engineer II, AWS Web Application Firewall (WAF)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.What does WAF (Web Application Firewall) do? We make it easy for customers to author and associate firewall policies to help protect their web applications from attacks by allowing them to configure rules that allow, block, monitor (count), or CAPTCHA web requests based on conditions that they define. These conditions include IP addresses, HTTP headers, HTTP body, URI strings, SQL injection and cross-site scripting. By supporting association with CloudFront, Application Load Balancer, API Gateway, and AppSync customers can protect their applications and resources whether all in on the Cloud, maintaining on premise data centers, or using a hybrid Cloud approach. What challenges does the WAF Team tackle? We build a highly available low latency distributed system that allows customers to propagate changes worldwide in minutes to respond to active attacks in real-time. We’re fully integrated with several others AWS Services to give customers the insight and control they need. What is special about the WAF Team? We own the direct customer experience as well as the per request processing of rules for CloudFront, API Gateway, Application Load Balancer, and AppSync. Not only do we build an AWS Security service, but we’re a customer of AWS using other AWS services to provide the solutions to our customers that scale and seamlessly integrate with their existing workflows. Leaders on our team get to solve some of the hardest computer science problems including building highly available distributed micro-services and global scaling across both AWS Regions and CloudFront edge locations. Who we are looking for? We're looking for someone that can play a lead role on the team and influence how we design, develop, build, deploy and support AWS WAF. To be successful in the role, you must be able to research, innovate and create unique solutions. There is no precedent to follow in this problem space. You will be involved from inception to deployment and beyond. You’ll interact with our customers, gathering requirements, designing, implementing, testing and supporting the product operationally; soup to nuts. You will be expected to use your technical background and have a significant impact on the direction of AWS WAF as well as new services that we develop in the future.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer

Amazon CloudWatch Logs is one of the largest logs management and analytics services ingesting hundreds of peta-bytes of logs every month. We are constantly evolving the logging services that our customers use to gather operational telemetry about their products. We are building new monitoring and observability services in the Containers and Serverless space and also shaping the future for the next generation of Logs Insights and Logs based applications that help customers reduce the mean-time-to-resolution. This is a unique opportunity to come in on the ground floor and define the direction of a strategic AWS service from to General Availability (GA) and beyond. Amazon Cloud Watch already operates at unprecedented scale, while upholding performance and durability requirements that our customers care about. You will lead projects that drive software of large-scale control and planes; in and other languages, and using Amazon proprietary technologies. You’ll have a unique opportunity to shape the of our services and positively affect our customers. You’ll be chartered with creating and operating services that collect and store metrics at internet scale, deliver mission critical capabilities to the cloud users and embed operational knowledge and encode best practices into everything we do. In addition, as part of the broader AWS organization, you will have the opportunity to influence the broader cloud strategy for Amazon.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Applied Scientist II, Generative AI Innovation Center

Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations.The Generative AI team helps AWS customers accelerate the use of Generative AI to solve business and operational challenges and promote innovation in their organization. As an applied scientist, you are proficient in designing and developing advanced ML models to solve diverse challenges and opportunities. You will be working with terabytes of text, images, and other types of data to solve real-world problems. You'll design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for talented scientists capable of applying ML algorithms and cutting-edge deep learning (DL) and reinforcement learning approaches to areas such as drug discovery, customer segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, and virtual assistant among others.Key job responsibilitiesThe primary responsibilities of this role are to:• Design, develop, and evaluate innovative ML models to solve diverse challenges and opportunities across industries• Interact with customer directly to understand their business problems, and help them with defining and implementing scalable Generative AI solutions to solve them• Work closely with account teams, research scientist teams, and product engineering teams to drive model implementations and new solutionA day in the lifeABOUT AWS:Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience with neural deep learning methods and machine learning ...