Sales Account Manager

Come build the future with us! Amazon has a unique opportunity to accelerate your career and make impact on our advertising customers globally. If you are a customer-obsessed individual interested in joining a rapidly growing organization, we’d love to talk with you!Amazon Ads is looking for a results-oriented Associate Account Manager who is passionate about learning and creative problem solving. This full-time role is ideal for an early career candidate who is interested in launching a career at the intersection of advertising and analytics, has a history of achieving ambitious goals, and is an analytical problem solver.Candidates well-suited for the role are fast learners, data driven, strong communicators, effective listeners and project managers who are able to balance competing priorities.Key job responsibilities- Strive to delight our customers by becoming a knowledgeable partner on Amazon Advertising solutions- Take a consultative approach to optimizing customer’s advertising campaigns through the use of data and Amazon insights- Perform in-depth data analysis to deliver actionable insights and recommendations- Evaluate KPIs and optimize campaign performance using a data driven approach- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 2+ years of digital advertising and client facing roles experience- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing- Adept at solving problems that span business and technology- Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Senior Industry Marketing Manager, CPG, Industry Marketing

Come build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier. In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time.Amazon Ads is dedicated to driving measurable outcomes for large brands, small businesses, partners (agencies and advertising software companies) and publishers. Our ad solutions—including sponsored ads, display, video, audio, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase sales, and more.We are seeking a senior marketer to develop narratives and go-to-market strategies as part of the global advertising brand marketing team. In this role, you will be responsible for developing sales enablement materials (e.g., sales pitch decks, case studies, playbooks) as well as direct-to-advertiser marketing deliverables (e.g., sponsored content, paid media campaigns, etc.) to support enterprise brands. To do this, you will dive deep into understanding industry specific customer segments and business needs, the entertainment, shopping, and advertising environment on Amazon, and marketplace dynamics. You will define the strategy for the CPG industry, develop the associated messaging, and execute on the go-to-market plan, amplifying your message across external channels. You will combine strong analytical acumen with creativity, and have the opportunity to test and scale new solutions and marketing channels.This is a highly cross-functional, high visibility role that requires you to align with sales stakeholders and advertiser objectives, which constantly adjust based on market conditions and feedback from customers. As an owner, you will not only define the marketing message for the industry you cover, but you will also need to be strong in execution of the development of sales collateral and marketing channel content, including pitch decks, blog posts, product videos, and web page content. You will also commission first and third-party research to support your key messages. And, you will hold a consistently high bar for both customer-facing and internal materials.Key job responsibilitiesYour responsibilities will include:• Developing marketing plans to drive awareness, engagement, and sales for Amazon’s advertising opportunities, including defining value propositions and playbooks• Creating compelling marketing collateral to drive engagement for enterprise advertisers • Guiding the prioritization, development, and implementation of case studies and research to communicate the benefits of Amazon’s advertising opportunities• Driving engagement using existing owned marketing channels and piloting new channels• Working cross-functionally with Marketing and Insights teams, Sales, Analytics and Insights, Product, Retail, Legal, and PR to deliver content and channel initiatives• Commissioning 1st and 3rd party research to support positioning and marketing plans• Serving as an internal advocate for customer needs; ensuring broad awareness of, and empathy for, customer pain pointsBASIC QUALIFICATIONS- Bachelor's degree- Experience building, executing, and scaling cross-functional marketing programs- Experience using data and metrics to measure impact and determine improvements- Experience presenting metrics and progress to goal to senior leadership ...

Campaign & Creative Manager, Campaign & Creative Management, Amazon, Amazon Ads

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Business Analyst, Advertising, Support Products & Services

Advertising's Support Products & Services team is searching for a curious, detail-oriented Business Analyst (BA) to join a multi-faceted Business Intelligence team that serves a broad variety of product, program and engineering stakeholders. Key job responsibilitiesThe BA is ultimately responsible for ensuring their stakeholder teams can make fast and high quality decisions by providing the right data, in the right format, at the right time and in a sustainable way.Specific responsibilities include:• Collaborating with stakeholders to propose and implement new metrics or enhancements• Developing reports and dashboards to provide insights into advertiser support metrics and performance• Conducting root cause analysis on advertiser pain points and service issues• Supporting the rollout of initiatives and technologies, including AI-driven solutions• Assisting with maintenance and operational excellence • Documenting current processes and workflowsAbout the teamThe Support Products & Services (SP&S) team’s mission is to provide the right support and services at the right time to ensure advertisers can effectively grow their business through advertising. For Amazon's 1.8MM self-service advertisers, this includes providing education in their workflows and resolving issues they encounter with excellent contact center support.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Contact Reduction Sr Program Mgr, Amazon Autos

Amazon Autos is building a new customer experience which enables shopper to complete their entire vehicle discovery and purchase journey in Amazon’s online store, providing better convenience and selection than the traditional car shopping process.We are seeking a highly motivated and experienced Senior Program Manager to join our Amazon Autos team. In this role, you will be responsible for working with stakeholders to develop and implement strategies to reduce customer contacts across our purchase journey, improving customer satisfaction, and increasing operational efficiency.Key job responsibilitiesAs the Contact Reduction Senior Program Manager for Amazon Autos, you will: - Develop and execute comprehensive contact reduction strategies for Amazon Autos services.- Analyze customer contact data to identify trends, pain points, and opportunities for improvement. - Collaborate with cross-functional teams including Product, Engineering, Operations, and Customer Service to implement contact reduction initiatives. - Identify opportunities and work with Product to design and implement self-service tools and automated solutions to minimize the need for customer contacts. - Establish key performance indicators (KPIs) and metrics to measure the success of contact reduction efforts. - Lead root cause analysis projects to address recurring customer issues and implement long-term solutions. - Manage multiple high-impact projects simultaneously, ensuring timely delivery and quality results. - Develop and maintain relationships with key stakeholders across the organization to drive contact reduction initiatives.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience- 5+ years of experience in Customer Service, Support or Customer Success- Experience in defining defect reduction programs in Customer Service, with measurable results.- 5+ years of experience driving improvements cross functionally with Product, Tech, and Operations. ...

Account Executive, Growth, Amazon Advertising

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.This is an opportunity to sell world class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities• Use your influencing and relationship-building skills to prospect, penetrate and develop executive-level relationships with clients, uncovering the business needs of Amazon's clients• Retain and grow revenue from existing advertisers• Drive deals to closure in a new business environment• You influence how decisions are made by leading with data, and are focused on understanding how Amazon's products and tools can help build relevant advertising solutions for our customers• Deliver the highest level of sales and customer service to our clients• Utilize sales CRM to measure progress against pertinent sales activities and opportunities• Understand and learn about the e-commerce industry and competitive environment, including competitor product offerings• Collaborate cross-functionally to create and execute advertising plans for different types of businessesBASIC QUALIFICATIONS- 3+ years of sales experience - 1+ years of selling advertising or advertising-like services experience- Experience with online productivity tools such as Office 365, Salesforce or similar software- Experience in account management and selling of digital media ...

Sr. Product Manager - Ads New Product Launches, Advertising

Amazon Ads is one of Amazon’s fastest growing organizations with sizeable growth and over $40B revenue. This org services a wide array of enterprise and individual customers leveraging multitudes of existing and new Amazon platforms to deliver innovative and unique branding experience. We are seeking customer obsessed innovators, market disruptors and emerging technologist to deliver best in class products by offering unique solutions with relentless focus and customer obsession. As we continue to innovate, we are seeking a Sr. Product Leader to own, build and execute plans for launching 0-1 cold start products for brands and customers. The dynamics of developing and launching these products can make or break product success and is a costly and challenging task for brands to execute. The suite of solutions offered by Amazon are intended to right size these strategies for brands and position these products for successful discovery. Amazon is uniquely positioned to help brands meet their objectives, offering varied and diverse Ads platform real estate across Amazon’s multi- dimensional product suite. This is a hands-on leadership position seeking individuals who can think big, create structure and effectiveness in ambiguity, draw on their deep dive understanding of the digital Ads landscape by levering experience in working with cross- functional teams, including distribution leaders, applied scientists and engineers.Key job responsibilitiesNew Product Launch Retail Success• Own the development of retail success strategy, on and off Amazon, product strategy for inventory, marketing coordination, pre-launch success and roadmap toward delivery, including test and learn plans, product design architecture and product optimization tools for product market fit.• Develop and own key metrics and customer success drivers through partnership with business intelligence, inventory planning, consumer Stores organization, science, and business partners.• Serve as the interface between partner teams to influence their roadmap and assure that we are positioned to deliver the highest value product for our customers.• Provide thoughtful leadership rooted in data by generating customer insights, track competitive landscape and industry trends and inform product refinements to keep Amazon as the forefront leader of Brand Advertising.A day in the lifeDay in the life• Proven experience launching cold start products, including developing the launch strategy and roadmap, working with technical and non-teams, creative, applied analytics and engineering to develop, test, learn and adjust measurements for brand success.• Managing and partnering with cross functional teams directly is a must; this role will be part of a team, making key decisions for how the product and data models impact our ability to deliver for cold start consumer brands.• Proven and tried experience understanding trade – offs given real world constraints re: product performance, scalability, latency and security related to the build.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Head of Learning Experience Design, Global Product Education, Amazon Ads

Come build the future with us! What unites all Amazonians - across teams and geographies - is our unwavering commitment to delighting customers and making their lives easier, no matter who they are. In pursuit of that goal, Amazonians have developed innovative products and services that have transformed the way our customers live and work. Together, we are building the future, one bold idea, cutting-edge product, and groundbreaking service at a time. The Head of Learning Experience Design, Global Product Education will lead all learning experience and content strategy end to end. This dynamic role sits at the intersection of advertising, technology, and education, driving the development of training content that empowers advertisers and sales teams worldwide. This leader will oversee a team responsible for creating engaging, effective learning experiences across all our advertising products. This role manages four functions: Learning Experience Design, Multimedia Experience Design, Motion Graphics Design, and Curriculum Management. This team is responsible for learners across managed and self-service advertisers, as well as client-facing roles worldwide. The educational content spans all performance, multi-channel, and ad tech products, live events program, and sales education content, across the full spectrum of Amazon Ads offerings. This encompasses all advertiser education certification content and assessments. This leader will be responsible for ensuring the business’ learning needs are met, all content meets established standards, and for driving innovation.The ideal candidate will be a strategic leader capable of partnering with global business leaders to identify content needs and oversee large-scale learning programs. They will devise and drive global content strategy across product, marketing, and sales organizations, navigating complex decisions and aligning stakeholders on training priorities. This role involves guiding curriculum development, analyzing educational trends, and translating stakeholder needs into impactful learning experiences. The successful candidate will set and monitor KPIs for content quality and effectiveness, while continuously improving learning solutions. They will also be responsible for evaluating team effectiveness, defining organizational structure, and implementing emerging technologies like AI. This senior leader will have a global scope, educating advertisers of all sizes and advising senior internal leaders. The role requires the ability to drive innovation, handle complex scenarios, and make high-level decisions that align with business priorities and industry evolution.Key job responsibilities- Devise, communicate, and drive the global content strategy across product, marketing, and sales organizations, navigating highly complex situations and making decisions requiring a high degree of judgment.- Influence leadership, stakeholders, and partner teams to align on training priorities and define VP/SVP content goals.- Navigate highly complex scenarios, drive decisions, and handle escalations with a high degree of judgment.- Guide curriculum development, analyze educational trends, assess program effectiveness, and make decisions to enhance overall educational quality and learner outcomes.- Translate stakeholder, business, and learner needs into impactful learning experiences by developing and maintaining needs analysis methods, setting KPIs to ensure content quality, retention, and effectiveness, and driving continuous improvements to learning solutions.- Continually evaluate team effectiveness and ability to scale, defining team infrastructure (workflows, productivity tracking, project management, auditing mechanisms) and organizational structure.About the teamAmazon Ads is at the forefront of this mission, dedicated to driving measurable outcomes for brand advertisers, agencies, authors, publishers, and entrepreneurs. Our ad solutions - including retail media, display, video, DSP, measurement, and ad tech - leverage Amazon's unparalleled innovations and insights to help our partners find, attract, and engage their intended audiences throughout their daily journeys. From our humble beginnings in "Sponsored Ads" to our rapidly expanding video offerings across Thursday Night Football, Twitch, and Prime Video, Amazon Ads continues to blaze new trails and set the standard for the industry. BASIC QUALIFICATIONS- Bachelors or equivalent- 10+ years of learning design experience developing training in a variety of education modalities (e.g., e-learning, live instructor-led, video-based, webinar)- 7+ years of education leadership with increasing influence and responsibility ...

Sr Account Manager, New Product Campaigns

Amazon Ads operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s entire canvas, including but not limited to; Kindle, Fire TV, Prime Video Ads, physical stores and the Amazon Programmatic Demand Side Platform. We are seeking customer obsessed innovators, market disruptors and emerging technologist to deliver best in class products by offering unique solutions with relentless focus and customer obsession.As we continue to innovate, we are seeking a Sr. Account Manager to help brands successfully launch new products to market through effective full-funnel advertising strategies, on and off Amazon. The dynamics of developing and launching new products can make or break product success for our customers and is a costly and challenging task for brands to execute. The suite of solutions offered by Amazon are intended to right size these strategies for brands and position these products for successful discovery. We’re looking for a results oriented Senior Account Manager who is passionate about solving ambiguous advertiser business problems, and mitigating risks before they become roadblocks. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customers to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Insights partners and will drive process improvement to gain efficiency and foster collaboration. The Sr. Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Develop product recommendations grounded in performance data and insights• Partner with account teams and provide guidance on New Product Campaign reporting and optimizations• Develop campaign strategies and audience targeting recommendations for New Product Campaigns• Evaluate KPIs and optimize New Product campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on AmazonBASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Experience with annual brand and media planning- Demonstrated success working with cross-functional teams and building strong relationships internally and externally- Success in optimizing products and services based on client needs- Experience Influencing process improvement that scales broadly; inventing and simplifying within existing processes ...

Sr. Account Executive, Hardlines, Enterprise

Amazon Ads helps brands create experiences that delight customers and deliver meaningful, measurable results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com and services including Prime Video, Twitch, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads a priority partner to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on the Hardlines Enterprise team you will partner with peer Account Executives and use your 7+ years of experience selling digital advertising solutions to a single Fortune 100 brand and their ad agencies to successfully grow the advertiser’s US revenue. With your broad and long-standing client-side and agency relationships within the digital media world), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertiser and position a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross-functional teams successfully to deliver results for your advertising customers is required.This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.Key job responsibilities• Make strategic recommendations on Amazon Ads solutions, tailored to client marketing intiatives• Deliver the highest level of sales and customer service to our clients to retain and grow revenue.• Prospect, penetrate and create new relationships cross the advertiser’s lines of business, including driving new deals to closure.• Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals.About the teamWe lead with customer obsession, laser focused on growing our clients business while growing as individuals ourselves. We thrive in a collaborative environment, working harmoniously across multiple partner teams to deliver for our customers. Our vision is to be the best version of our team as possible, exceeding sales goals and delighting clients. We develop deep relationships with our clients, challenging them with a long term growth lens both on and off Amazon. We identify and overcome obstacles, leading with a solution mindset. We have fun and make history while doing it.BASIC QUALIFICATIONS• 5+ years of B2B sales experience• 7+ years of digital media ad sales experience• 5+ years of B2B sales across fortune 500 advertisers and agencies experience• Experience closing sales and revenue generation ...

Sr. Account Executive, LCS, FinServ (Payment & Banking)

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (Financial Services vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required.This role requires a minimum of three days working from the assigned office a week and will require travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

Sr. Instructional Designer, Advertiser Support

The Advertiser Support team is looking for a dynamic, skilled Instructional Designer with a track record of success in supporting Sales, Advertising, or Media teams. You'll work with a highly-collaborative team of learning and performance professionals to build the skills of our front-line associates and managers.This is a great opportunity to support a growing team with your talents as a designer, developer, and communicator. You'll be responsible for the full lifecycle of learning, from needs analysis through reporting of outcomes to senior leadership.Our team is committed to applying Adult Learning principles to create dynamic, engaging, effective learning content that scales and generates results—while having fun and learning from each other.Key job responsibilities* Work with business stakeholders to identify needs for learning interventions* Design innovative learning solutions that focus on behavioral outcomes* Develop sophisticated learning content using advanced multimedia tools* Report back to business owners on learning outcomes using data* Proactively identify performance gaps and propose learning interventions* Contribute to process change to eliminate the need for learning interventions* Share expertise in eLearning and Instructional Design with more junior team membersAbout the teamThe Advertiser Support Team is comprised of learning and content strategy professionals who are committed to improving the experience of the Advertisers who use Amazon's platform to promote their products and build their businesses. We thrive on sharing our expertise and experience with each other, with our learners, and with our broader organization.BASIC QUALIFICATIONS- * 5 or more years of experience developing learning content for sales, advertising, or media professionals- * 5 or more years of experience designing and developing advanced eLearning using tools such as Captivate, Articulate, Adobe CS, or others- * Demonstrated knowledge of adult learning theory and its application to human performance- * Experience using measurement and data to drive learning interventions- * Experience working with senior leaders to drive learning programs and results- * Experience with administrative tasks in a LMS- * Experience mentoring learning professionals ...

Campaign & Creative Manager, Campaign & Creative Management, Amazon

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Traffic Coordinator, Amazon Live Sports Traffic

If you have a passion for sports, driving innovation, and operating in a fast-moving, high-stakes environment, then Amazon Advertising’s Traffic Coordinator of Live Sports is an amazing opportunity for a role that lies at the intersection of your interests. With broadcast agreements around the world including the NFL’s Thursday Night Football in the US and The English Premier League in the UK, Amazon Prime Video is delivering the future of Live Sports for our Prime customers. Live Sports on Amazon allows viewers to watch events on any device, including televisions, and across multiple distribution channels including Prime Video, Twitch and other first-party streaming apps. This capability opens up new opportunities for brands to reach customers with advertising that is more relevant and customized than they get from traditional broadcast television. We are seeking a highly motivated and detail oriented Traffic Coordinator to develop and manage the scheduling of ad placements across our Live Sports media. The Traffic Coordinator will play a key role in ensuring flawless execution through operational excellence while balancing game formats, customer requirements, process limitations, and technical integrations. The role will, at times, focus tactical on execution of a single event and at other times work more strategically on scaling our scheduling processes and product offerings across all other events and locales.Key job responsibilities• Act as the traffic lead for specific sport properties, ensuring schedule alignment• Work with programming on formats for each event• Gather creative information from creative team and/or advertisers for each event schedule• Work directly with sales on inventory management, clearing spots and make-goods• Develop and manage the scheduling of ad placements across Amazon’s Live Sports media • Communicate and coordinate with multiple departments to ensure all elements on a log are accounted for and delivered by deadline. • Deliver accurate event schedules to playout partners and DAI tech teams in a timely manner • Process reconciliation from play-out partners to ensure spots run correctly• Deliver event reports to Nielsen to ensure overnight reports are correct • Troubleshoot ad scheduling issues and conduct post-event follow-up• Assist various departments with report requests • Dive into the DAI (Dynamic Ad Insertion) technical fulfillment process• Lead post season retrospective meeting• Develop scalable solutions to address key operational challenges and customer pain points• Monitor events outside of regular hours to address any real-time issues• Other duties as assignedA day in the lifeAmazon is unique to the sports broadcasting industry. You will be the traffic lead for specific sport properties to ensure all schedules are in sync with various teams. In between many meetings, each day will be filled with gathering pieces from various teams to build the schedule, refine each schedule, deliver to stakeholders, troubleshoot scheduling issues and conduct post event follow up while managing the odds and ends for each event. You will dive deep into the technical details of the DAI fulfillment process to gain a thorough understanding and collaborate with the DAI technical teams to troubleshoot issues and optimize the ad delivery workflow. You will also monitor specific events in the evening and/or weekend to ensure schedules air as expected or troubleshoot issues in real-time. You will support the growth of Amazon properties and need to quickly change your focus from one property to another. The traffic coordinator will be a “swiss army knife” on the Amazon Live Events traffic team. About the teamThe Amazon Live Events Traffic team is a small, tight-knit group of 4 individuals who work very closely together. This close-knit team dynamic is a key part of the role and responsibilities. We are highly collaborative, with open lines of communication at all times. We support and back each other up on daily tasks, milestones, and accomplishments. The team works collectively to help each other navigate the daily challenges and workload.BASIC QUALIFICATIONS- 2+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of traffic experience in television or streaming ...

Sr. Account Executive, Hardlines

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.This is an opportunity to sell world-class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities• Deliver high level of sales and customer service to our agency and brand media clients.• Demonstrate internal leadership across account team and partner groups.• Build and execute overarching full funnel strategy from big ideas to analytical recommendations.• Prospect and create new relationships with clients at all levels within large advertiser organizations.• Retain and grow revenue from existing advertisers.• Identify net new revenue opportunities from existing advertisers.• Understand Amazon's search, display, video, and audio advertising opportunities and tools to help build relevant advertising solutions for our advertisers.• Utilize Sales CRM tools to track pertinent account information and sales progress as well as forecast to achieve quarterly quota goals.• Exhibit knowledge of e-commerce industry and competitive environment.• This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 5+ years of Ads sales experience- 7+ years of digital media ad sales experience- 5+ years of sales across fortune 500 advertisers and agencies experience ...

Sr. Agency Development Manager, LCS US Agency Development

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers and their agencies. Our ad solutions—including Sponsored Ads, display, audio advertising, video advertising, OOH and custom programs—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, these solutions help clients build brand awareness, increase product sales, and more.Amazon Ads is in a rapid and exciting growth phase. In order to accelerate the next phase of development, we are committed to transforming the depth, scale and ambition of our partnerships with major media agencies. This is a fantastic opportunity for a senior agency development individual to join the team to shape and drive Amazon Ad's strategic agency partnerships with independent agencies. Displaying a consultative style, candidates must be excellent communicators, experienced at operating to senior level agencies and advertisers, and be able to earn trust with stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. Candidates will be self-motivated, happy to work autonomously and highly goal-oriented in order to contribute to Amazon Ad's ambitious growth plans.If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Key job responsibilities• Develop and execute a customer-led growth strategy for key independent agencies• Lead education and enablement of key agency functions including delivery of agency-wide events• Identify opportunities for agency collaboration around creative solutions and large scale custom executions• Partner with wider Amazon ADM teams to identify transformative opportunities for agency partnerships offered by Amazon Ads' product development roadmap• Collaboration with partner teams across Amazon Ads (e.g. Account Management, Account Executives, Ad Tech and Global Agency and Account)• Ability to lead video conversations with proficiency to help educate and grow agency Amazon’s video footprint• This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS• 10+ years of media agency and/or sales agency experience.• Knowledge of video (upfront) marketplace and working knowledge of data-driven (i.e., programmatic) media trading and media strategy• Domain expertise in digital advertising with focus on AdTech and programmatic• Experience working with senior agency executives and navigating agency dynamics• Experience building new customer relationships• Experience in business development working with media agencies ...

Global Entertainment Brand Partnerships Activation Sr Specialist, Video Strategy and GTM

Amazon Ads is the advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (from upper-funnel video solutions like Prime Video to performant sponsored ads), enterprise ad tech (Amazon DSP, Amazon Ad Server, Amazon Marketing Cloud, Amazon Publisher Services) and a rich array of unique creative, format and measurement solutions. We offer advertisers premium brand placements on our owned and operated properties, including Prime Video, Thursday Night Football, Twitch, and FireTV as well as on third-party publishers via Amazon Publisher Services.We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The insights we deliver to advertisers and their partners enable them to build unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale. We seek an Activation Sr. Specialist lead to join the Global Entertainment Brand Partnerships team, whose primary role is to ensure all campaigns and their associated components (branded content, custom extensions, etc.) are flawlessly executed and provide the highest level of white glove service to brand marketing and agency clients. This role will support internal sales solutions and operations, interfacing between Amazon Ads Sales, Product, and Ad Ops to develop cross functional operations and tooling, supporting 15+ Prime Video Ads locales. This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Ads. The Brand Partnerships Activation Sr. Specialist comes with a background in video and advertising to support the long-term Sponsorships and Branded Entertainment strategy. They will be responsible for supporting several senior level mechanisms including CPRs (Critical Program Reviews), and WBRs (Weekly Business Reviews).This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Video Ads. Key job responsibilities• Ensure best-in-class project management and client services on executed deals, with a clear focus on client satisfaction and renewal rates.• Support the vision, value proposition, planning, and packaging solutions to grow our video GTM approach across video sponsorship products • Assist in regional training development for sales enablement execution• Evaluate and institute Key Performance Indicators and key metrics that will support continuous improvement; consistently evolve KPIs in a changing environment and rapidly prioritize and reprioritize based on strategic goals and industry trends• Create or optimize necessary workflows and internal communication for Activation (inter- and intra-departmental) for maximum efficiency, productivity and effectiveness. • Build and streamline back-end processes that further support and scale the business• Ensure usage of top notch systems, tools and technology • Establish and evolve team policies and proceduresA day in the lifeThe ideal candidate will possess a premium content advertising, revenue focused, and strategic leadership background within video and STV that enables them to drive a comprehensive strategy around how Amazon approaches video-led brand partnerships. This specialist will partner cross-functionally across leaders within Amazon Ads, Prime Video, and Amazon MGM Studios.BASIC QUALIFICATIONS- 6+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Minimum of 6+ years of experience in sponsorships, brand partnerships, integrated marketing, or related roles, in the video advertising or streaming industry.- A strong track record in developing, launching & executing premium video sponsorships.- A self-starter with demonstrated ability to think strategically and creatively about sales, business, product, and technical challenges with the ability to build and convey compelling value propositions and work cross-organizationally to build consensus.- Experience working with content creators and show-runners to develop advertising opportunities.- Ability to quickly assess current high-potential opportunity and articulate a compelling vision for the existing teams to rally around and organize to deliver.- Proven track record of working with advertising customers to introduce new products, develop market fit, and help the broader organization scale sales of the solution. ...

Sr Sales Strategy and Operations Manager , Strategy Operations and Digital Analytics

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. The global Sales Operations and Digital Analytics (SODA) team under Global Sales Product Engineering and Operations (SPEO) builds reliable data foundations and sales operation processes for sales teams to successfully function. This includes the design of the data infrastructure to track and attribute sales revenue, the segmentation model to prioritize advertiser accounts and service model, and the collection of processes to determine sellers’ books of business, sales goals and quotas. In this role, you will be a key member of the SODA team ensuring the Sales managers and Sales organization have the necessary information to operate and execute efficiently. You will design and coordinate sales workflows worldwide, from forward-looking design to execution. You will build scalable mechanisms to support business and operation processes. You will have strong oral and written communication skills enabling you to dive deep into the data to find answers, and to summarize the data into a logical analysis that ensures all stakeholders are informed. You will influence sales front-line managers, with a balance of backbone to enforce agreed upon decisions and adaptability to support strategic business changes. The candidate must be a strong leader, and will draw upon solid analytical, critical thinking, and problem-solving skills to effectively partner and influence Sales teams globally. You will need to have the ability to manage complexity, design, implement and execute processes and coordinate cross-functional teams to deliver on high standards. You will feel comfortable navigating ambiguity and solving complex problems, communicating effectively with partners, sales customers and leadership to drive results. You should have a proven work ethic, strong ownership and customer obsession. Key job responsibilities• Lead projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with partner teams such as Finance, Tech Product and Sales. • Drive cross-functional coordination to deliver results based on a predefined timeline, mapping and managing the interdependencies and potential risks.• Support teams in responding to, investigating, managing and resolving complex and high-impact problems and escalations around data that impacts Sales. • Analyze existing process gaps, and develop solutions to close them. Drive towards simple, scalable solutions to difficult problems.• Work with our customers to gather and document business requirements, propose solutions, evaluate feasibility, and work with Product to prioritize features• Use high-level judgment to own complex decisions and escalate to leadership when required. • Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way• Identify reporting issues, gaps in processes, and drive timely resolutionBASIC QUALIFICATIONS- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

Senior Design Technologist, Amazon Brand Innovation Lab

Amazon Advertising's Brand Innovation Lab is seeking a talented and passionate Senior Design Technologist to craft customer-obsessed digital experiences. Our team is dedicated to helping advertisers promote their brands on Amazon in innovative and creative ways.Applicants should possess a comprehensive understanding of the current and emerging trends in web technology, with a critical awareness of their implications on user-centered design. You should have strong communication skills and expertise in a wide range of technologies, including React/JavaScript/NodeJS, HTML/CSS, XML/JSON, Adobe Creative Suite, WCAG AA/accessibility standards, and GenAI/LLMs. Experience with Figma and AWS is also required.You are customer-obsessed, detail-oriented, and adept at working on highly technical teams while collaborating effectively with non-technical creative counterparts. You excel in improving team standards, writing thorough documentation, and managing multiple projects in a fast-paced environment with a high degree of autonomy. You can translate business requirements into exceptional customer experiences by prioritizing the customer perspective and maintaining relentlessly high standards.Equally passionate about design and development, you possess strong front-end development skills, a creative problem-solving mindset, and a keen eye for world-class functional design. You will contribute disruptive ideas for conceptualizing, creating, and delivering branded shopping experiences for millions of customers worldwide. Your work will span across platforms such as desktop, mobile, Fire tablet, Fire TV, Alexa, Twitch, Amazon Live, and other Amazon properties.To apply, please include your online portfolio and examples of your processes to demonstrate your suitability for this role.Key job responsibilities- Own the end-to-end development process and deliverables from a design and technical perspective and deliver high quality, bug free code.- Provide design and technical leadership; work closely with business teams in development of campaign strategy, use cases, and technical requirements- Concept first-to-market innovations that utilize Amazon’s canvas alongside creative counterparts- Prototype new features and products, tackling ambiguous challenges that affect the global team.- Optimize internal processes and tooling for broader impact, strategically aligning initiatives to maximize revenue and influence- Present work to peers, product teams and Senior leadership- Provide leadership, mentor, and coaching to your immediate and extended team on the latest industry trends, tooling, and best practices in web development and design- Expand your influence by collaborating with partner teams, increasing productivity and effectiveness within the Brand Innovation Lab.A day in the lifeAmazon Brand Innovation Lab's Design Technology team works on custom development and prototyping with advertisers, 1p teams, and agencies. We focus on the conception, prototyping, and execution of branded custom experiences across the Amazon canvas. In agencies, such roles are often called Creative Technologists.You will split your time between execution and strategy. You will contribute to the definition of new ad products, pre-sales prototypes, and custom campaign executions, all while working directly with Art Directors, Copywriters, Creative Directors, Interactive Experience Designers, Product Managers, Producers and Account teams.You will lead the research, prototyping, and development of large, first-to-market digital experiences that set new standards for design and technical excellence. This role requires a blend of tactical expertise and strategic influence to amplify your impact across global teams and projects. You will play a pivotal role in shaping how brands are perceived and interacted with on Amazon’s many surfaces at a global scale.About the teamYou will work under the guidance of Brand Innovation Lab's Global Head of Design Technology and Experience Design, collaborating closely with other creatives (including art directors, copywriters, and fellow designers), design technologists, and program managers. Additionally, you will be responsible for communicating with both internal partners (including Sales, product, and engineering teams) and external stakeholders to deliver innovative results through all stages from concept development to final execution.BASIC QUALIFICATIONS- 4+ years of front-end technologist, engineer, or UX prototyper experience- Have an available online portfolio- Have coding samples in front end programming languages- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners ...

Account Executive, Live Sports Sales

Amazon Ads is one of our fastest growing businesses and offers advertisers a rich array of media solutions inclusive of premium Live Sports properties like Thursday Night Football, NASCAR, the NWSL, the NBA and the WNBA. The insights we deliver Live Sports advertisers foster meaningful connections with consumers - from discovery to loyalty - in a unique way versus any other sports media platform at scale. We believe that Live Sports advertising, when done well, enhances the customer experience with delightful discovery for viewing fans and compelling performance for advertisers.We seek a sports sales professional to join our Live Sports Sales team and lead innovative sports media partnerships across holding companies, independent agencies, and clients directly. They will need to drive budgets through agency strategy teams and buying groups and evangelize the power of Prime Video’s growing Live Sports portfolio. They will also need to partner seamlessly across internal divisions and teams to drive pan-Amazon business results benefiting our viewing fans and advertising customers.Key job responsibilitiesThis is an exciting opportunity to represent Prime Video’s growing lineup of Live Sports properties and to join a fast growing, entrepreneurial and ambitious Live Sports Sales team within Amazon Ads. In particular, this sports sales leader will:- Drive Upfront and annual sports commitments across holding companies, independent agencies, and clients directly- Develop and execute bespoke customer-led sports sales strategies to onboard new brands- Establish and deliver the Live Sports narrative in the marketplace to grow our position and influence in sports- Lead the education and execution of business both externally with customers and internally across vertical partner teams - Identify opportunities to establish new innovative sports media and Amazon ads partnerships - Achieve quarterly and yearly sports sales targets, negotiate partnerships with clients and agencies, and deliver the highest level of sales and customer service- Act as a leader within Amazon Ads to drive Live Sports revenue, grow current partnerships, and educate internal partners on the power of Amazon’s Live Sports advertising propertiesThe ideal candidate is a sports sales professional with a track record of leading multiplatform partnerships, driving innovation, and delivering meaningful results for customers.About the teamAmazon Ads is dedicated to driving measurable outcomes for both brands and agencies through advertising. Our ad solutions — including sponsored content, premium video, audio and custom ads — leverage Amazon’s innovations and insights to find, attract, and engage meaningfully with audiences. We're all about helping brands reach the right audiences in the right places, without causing disruption. Our robust insights, expansive portfolio of properties, and comprehensive advertising solutions help advertisers interact and form relationships with customers – and give them a purposeful presence in customer’s lives.BASIC QUALIFICATIONS- 6+ years of B2B sales experience- 6+ years digital advertising experience- 4+ years of advanced TV/STV advertising experience- 4+ years Experience with Sports Sales- Effectively works cross-functionally (AE, Sales Leadership, Yield, Product, Measurement) ...