Principal Security Engineer, Amazon | Multiple Locations, USA

At Amazon, Principal Engineers are both visionary leaders and hands-on builders. As Amazon’s most senior individual contributors, Principal Engineers work on our hardest problems. While many companies this size take their foot-off the gas pedal, at Amazon, it’s still Day 1. This startup mentality, however, does not admit the luxury of a conservative approach. Principal Engineers venture beyond comfortable approaches to pioneer new spaces, and inspire others as to what’s possible.The Amazon Security organization is solving interesting problems across a wide range of businesses, from protecting AWS hardware to securing Kuiper satellites to end-point protection in Whole Foods around the world. Your vision could be instrumental in building brand new solutions that will touch the lives of billions of people, maybe even your own, if you are an Amazon customer!In this role, you are the lead architects for the biggest and most complex security projects. You will own and push the strategic security roadmap for your department and have a strong vision for where the organization should go. Principal Security Engineers ensure Amazon is leading the industry in building and providing the best in class security solutions, both to our customers, and protecting our organization, information, and data.Key job responsibilitiesPrincipal Security Engineer’s at Amazon have broad experience solving complex and highly exposed cyber security issues, as well as leading teams across security disciplines including penetration testing, security operations, encryption, or identity and access management. They need a deep understanding of the inner workings of the security department’s software and how these applications are effective against external threats, both for Amazon and our external customers. They are “the point of contact” for various external customers when it comes to information security matters. A Principal Security Engineer can answer questions like “how are our customers protected by adversary threats, and how do we continue to research and modernized our efforts against these potential coercions.” BASIC QUALIFICATIONS10 + years of experience in identifying security issues and risks, and developing mitigation plans ...

Systems Engineer, Navigation, Prime Air

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are seeking an experienced Systems Engineer who combines superb technical and analytical capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch developers and collaborating with our engineering teams. We’re looking for people who innovate and love solving hard problems. You will work hard, have fun, and of course, make history!Key job responsibilitiesAs a senior Interdisciplinary System Engineer, you will define, develop, test, and deliver solutions for Prime Air's Navigation subsystem.• Break down and frame problems using CONOPs, use cases, structural/functional decomposition, and other system representations to clarify needs and align technical teams• Drive and prioritize execution of system test campaigns that span lab and field-testing environments in collaboration with subsystem development and test teams• Develop and communicate system integration and evaluation strategies and plans in support of program learning, technical risk reduction, verification, and validation• Perform technical risk assessments, devise mitigation plans, and create system test strategies• Propose changes to the system architecture and allocations across multiple sub-systems and components that improve system performance and robustness• Build quantitative models and analyses (Excel, MATLAB, Python) to conduct trade studies, refine requirements, and understand key system drivers across the integrated systems of systemsBASIC QUALIFICATIONS- B.S degree or equivalent in Aerospace, Mechanical Engineering, Systems Engineering, or related field- 2+ years of experience in systems engineering- 2+ years of experience in the design, integration, and testing of GNC or Navigation systems- Knowledge of software engineering practices and patterns for the full software/hardware development life cycle- Experience communicating with management, as well as technical and business teams to collect requirements, describe, product features, and technical designs ...

Security Engineering Manager, AWS Vulnerability Management

Help us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well! Since 2006, our great team at AWS has been enabling our customers to bring great ideas to life in ways that aren’t possible in traditional IT environments. With AWS you can flexibly harness compute, storage, security, and other services from across the globe as your business demands them.You will be responsible for managing a team of security engineers, support engineers, and technical program managers deeply investigating problems to enable builders to patch their host operating systems (OS) within the AWS patching SLAs. This includes prioritizing risks, building programs to build detection and prevention capabilities, collaborating closely with stakeholders in Builder Tools and the centralized patching automation tooling teams to simplify how host OS patching occurs in AWS. You will measure success through defined KPIs and program metrics to ensure we are achieving the security outcomes expected for this team. You will help set the direction for a team of security professionals that is responsible for all AWS products and services. This role combines long term strategic planning to raise the bar on security across the enterprise with the excitement and challenge of quickly reacting to new threat scenarios.As a security engineering manager at Amazon, you will be expected to speak authoritatively on behalf of your team and your technical knowledge should demonstrate both depth and breadth. You will be responsible for your team’s organizational structure and how that team works within the context of the larger AWS Security team. Leveraging the strengths of individual team members, delegating tasks appropriately and managing delivery of long term projects will all be critical tasks for this role. A security manager has deep knowledge in their domain and is a sought after thought leader across the organization. They have both management and technical expertise and actively participate in the organization’s planning processes.Key job responsibilities* Team management, growth, and organization* Professional development of team members* Project management* Metrics and projections* Driving security initiatives* Recruiting* Process Improvement* Work across AWS to partner on solutionsA day in the lifeIn this role you'll lead a team of engineers and TPMs, you'll build their careers and help solve complex security problems. You'll help identify trends in the findings your team generates and will work with partners to remove these bug classes at source. You'll participate in hiring, development, training, and team leadership. You'll own a part of the team and will be encouraged to grow your ownership and role.About the teamAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- A Bachelor’s degree in Computer Science, Cybersecurity, Information Security, degree in similar technical field, or equivalent professional experience can be used in lieu of a degree- Minimum of 5 years of experience in Security Engineering management- Minimum of 5 years of experience in managing or leading engineering teams- Experience in vulnerability management ...

Sr Systems Development Engineer, ADC2S

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical expert to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Development, Operations, Networking, and Systems Engineering then we are waiting for your application. Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are wickedly smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.10012About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 4+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Current, active US Government Security Clearance of Top Secret or above. ...

ADCE Associate, Region Reliability

The AWS Intelligence Initiative program is hiring cleared builders for a unique opportunity to work with some of the best and brightest engineers and technical leaders. Builders undergo an intensive 3-6 month training and development program to learn about operational culture, enhance their technical skills through a hands-on job path curriculum, to obtain a holistic view of our technology, dedicated mentorship, and support from our program’s alumni. We are seeking highly motivated builders who are focused on learning operational excellence and troubleshooting complex system operations, interested in building an understanding of Linux, networking and general knowledge of cloud services. Upon graduation from our program, builders grow into engineering roles as part of the AWS Region Reliability organization. Region Reliability is the cornerstone of continuous engineering improvement by driving efficiencies across AWS through innovation, automation, and operational excellence. This new organization was created to drive consistency in operational practices across AWS, reducing duplicative efforts and refining and accelerating operational excellence and best practices for AWS Amazon Dedicated Cloud Regions to provide a simpler experience for our customers and AWS Builders.In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You are learning to execute on well defined technical implementations following a Standard Operating Process and learning from more experienced builders around you. You will build a general understanding of operational risks and learn how to avoid taking unnecessary risks. After gaining technical experience you may begin to identify operational concerns and resolve or escalate concerns in a timely manner.This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You will become an AWS Services platform diagnosis, response, measurement, and automation expert. You will support and simplify the operational scalability that sustains the platform's insane growth. You will measure your success and it will be visible.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesThis position is perfect for you if you:- Would like to gain a deeper understanding of AWS service teams, capabilities, and functionality.- Regularly seek simple ways to approach complex issue or processes.You will have the opportunity to:- Explore the inner workings of AWS and how its services communicate.- Engage other AWS engineers world-wide to deploy, configure, and troubleshoot 150+ services.- Express your creative, innovative ideas to make our team even more awesome!- Provide invaluable support to the U.S. Intelligence Community.A day in the lifeAs an ADCE Associate, you will be learning how to play a crucial role in ensuring the smooth and efficient operation of our AWS infrastructure. Your primary responsibility will be to execute a defined set of operational tasks on a schedule, and learning how to identify any ineffective processes or technical implementations that may be hindering performance, availability, or maintainability. You will learn how to understand operational risks and avoid taking unnecessary risks. You will work with more senior engineers that identify operational concerns, and gain familiarity with how teams are responsible for resolving, mitigating, or escalating them in a timely manner. Supporting mission critical workloads involve being present in a Remote Managed Facility (RMF) 5 days a week to execute on your assigned tasks. Over time you will gain the ability to execute on narrow, well-defined workflow processes and become familiar with the application of available tooling. An ADCE Associate will learn to resolve most straightforward blockers by leveraging existing runbooks, and effectively communicate any issues that may arise to peers and leaders. On this team, you may also learn how to identify the root cause of issues and ways of how to provide feedback to workflow owners. You will grow into understanding strong operational and troubleshooting skills, as well as the ability to work independently on defined tasks and collaborate effectively with cross-functional teams.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Experience troubleshooting and debugging technical systems- 1+ year/s work experience requiring a security clearance- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

HW Test Engineer, Amazon Robotics Hardware Test

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Job Overview Amazon Robotics is seeking a motivated and hands on Test Engineer to join the hardware test engineering team. The hardware test team is a multi-disciplinary environment of mechanical/electrical/software/quality engineers and technicians dedicated to advancing the knowledge of robotics and how millions of customer orders are fulfilled every day. The test engineer is responsible for the creation of program level test strategies, test plans and methods for developmental tests, subsystem verification tests, and complete system verification and validation tests to support new technology and product development programs. The hardware test engineer will work with hardware development engineers, technical operations (manufacturing engineering), and solutions engineering to define, execute and report on verification and validation tests. Key job responsibilitiesWork collaboratively with program teams and development engineering to create test strategies to inform development and verify requirements.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in mechanical engineering or equivalent- Ability to write thorough test plans that verify product requirements or validate engineering analysis ...

Optical Network Development Engineer, AWS Networking NPD Interconnects Team

Do you like to use network and Unix systems engineering to deliver simple, sustainable, and repeatable solutions? Would you like to play a key role in driving the stability and sustainability of next-generation IP networks?AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Core Networking team is looking for a Network Development Engineer to join our Network Product Development (NPD) team. As a Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global datacenters.AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data. Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Create and implement changes on the network.• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.• Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.• Drive and support innovation from Top of Rack to the Network Border and everything in between.• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.• Deliver simple, sustainable and repeatable solutions and processes.• Collaborate with highest tier escalation engineers/resolvers.• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.A day in the lifeOn an everyday basis as part of our team, you have the unique opportunity to understand the growing AWS network and our internal customers’ requirement on interconnect solutions. You'll work backwards to devise hardware solutions by influencing the broad industry and/or to develop software tools with sister teams to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence. Operating at the scale we do, there is no blueprint for how to do what we do, which encourages our engineers to identify and develop simple solutions to complex problems. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. We work closely with our internal partners that design, build and operate the network to ensure that our solutions meet their needs and exceed their expectations.About the teamWithin AWS Networking the NPD (Network Product Development) organization is responsible for, designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery we actively manage the fleet or routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience.Working at AWS in the Core Networking Team- Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4- Meet Kensie, Network Development Engineer --- https://youtu.be/ezF3kpUAhWUAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- • 4+ years experience in a network focused hands-on technical role working with IP routing protocols/technologies and platforms in large scale data center and/or WAN network environments.- • 4+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- • 4+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.- • 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming. ...

Software Development Engineer, Ops Tech Solutions

Amazon Operations Technology is looking for an experienced Software Development Engineer to join our CIA Connectivity Services team in Austin, TX. In this role you will be solving challenging problems and developing scalable, high-performance network automation solutions that require minimal long-term sustaining and development. Our team builds solutions that span Amazon Stores and FC networks. Our services and infrastructure is foundational for over 100,000 Amazonians and hundreds of thousands of IP-enabled devices that get packages to customers every day.Key job responsibilitiesIn this role:• You will partner with System Engineers, Network Engineers and Software Engineers globally to develop simple and efficient network automation services and infrastructure that support our Fulfillment Centers and Transportation Sites. • You will work with a wide variety of technologies and projects that range from third party enterprise solutions to open source and proprietary inventions. • Technicians and Engineers worldwide will look to you for mentorship, guidance and solutions to complex business problems that are truly unique to Amazon. • We value performance, simplicity, and scalability in our designs. In your day-to-day work you will focus on automation of complex tasks to allow our business to scale with customer demand.A day in the lifeAn engineer on the team collaborates with their network engineering peers to understand their problem space, and to incrementally builds solutions in code. An engineer on the team has the support of their peers for code and design reviews, and has the autonomy to deliver solutions with the full SDLC.About the teamCIA Connectivity Automation is a team who supports each others growth. The team is invested in helping each other to build the best solutions we can. As owners of our operations, we are also strongly motivated to continually up-level our operational excellence, so we can keep delivery high by minimizing the technical debt of our solutions.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

WiFi Quality Manager, eero

The eero WiFi team is looking for an experienced quality assurance manager to lead an existing team responsible for validating new features and stability of eero's WiFi. This team performs full stack testing from the physical layer to reproducing customer issues with specific devices and applications. The measurements performed by this team are critical in guiding our new products and prioritizing our roadmap. This team works closely with the hardware engineering and new product team for new product development, customer experience and beta team for reproducing customer issues, and the WiFi team on all projects. The team is responsible for striking the right balance between automation and manual testing. As the manager, you will be asked to deliver a clear return on investment through clear improvements in product quality and development speed of supported teams.Key job responsibilities- Ensure eero ships performant and stable WiFi that delights our customers.- Lead and coach a team of high performing engineers tasked with validating eero's WiFi.- Manage a team split across multiple geographies and timezones.- Empower the team to regularly deliver validation on tight timelines.- Balance and prioritize incoming requests from WiFi / Mesh team, Hardware Engineering, New Product, Customer Experience, ISP relationships, eero product, Amazon teams, external partners, and other eero engineering teams.- Own and develop relationships with external partners and teams within Amazon.- Develop and manage a clear process on how other teams and individuals can request test coverage.- Build detailed schedules and technical requirements from high level product descriptions.- Communicate status in an understandable way to a wide range of audiences including the eero executive team.- Estimate delivery dates with confidence intervals based on the measured team velocity, remaining work, and projected new work.- Identify, champion, and deliver the highest impact automation.- Implement process improvements for both your own and surrounding teams.- Provide hands-on technical leadership to the team. - Analyze performance and stability data from our testing and production populations to catch regressions and validate new features.- Manage team budget, headcount projections, recruiting and continuous performance evaluations.- Monitor, drive and facilitate individual growth of your team's individual contributors.About the teameero is a lean team. This means you'll enjoy an outsized impact and the benefit of having many different responsibilities. All within a day you'll be validating for new hardware programs and internationalization, asking the team to reproduce high priority bug coming from the field, grooming the backlog of bugs without reproductions, syncing with stakeholders on upcoming projects, and of course helping test the product. This role has a wide breadth with many stakeholders which keeps it challenging and fun.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science, Computer Engineering or equivalent combination of technical education and experience.- 8+ years of industry experience, including at least three years of hands-on testing and 3 years as a Quality Assurance manager.- Experience in building and managing automation.- Experience in managing manual testing.- Experience in consumer electronics product, distributed systems design and testing required.- Knowledge of QA concepts and methodology. ...

ADCE Associate, Region Reliability

The AWS Intelligence Initiative program is hiring cleared builders for a unique opportunity to work with some of the best and brightest engineers and technical leaders. Builders undergo an intensive 3-6 month training and development program to learn about operational culture, enhance their technical skills through a hands-on job path curriculum, to obtain a holistic view of our technology, dedicated mentorship, and support from our program’s alumni. We are seeking highly motivated builders who are focused on learning operational excellence and troubleshooting complex system operations, interested in building an understanding of Linux, networking and general knowledge of cloud services. Upon graduation from our program, builders grow into engineering roles as part of the AWS Region Reliability organization. Region Reliability is the cornerstone of continuous engineering improvement by driving efficiencies across AWS through innovation, automation, and operational excellence. This new organization was created to drive consistency in operational practices across AWS, reducing duplicative efforts and refining and accelerating operational excellence and best practices for AWS Amazon Dedicated Cloud Regions to provide a simpler experience for our customers and AWS Builders.In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You are learning to execute on well defined technical implementations following a Standard Operating Process and learning from more experienced builders around you. You will build a general understanding of operational risks and learn how to avoid taking unnecessary risks. After gaining technical experience you may begin to identify operational concerns and resolve or escalate concerns in a timely manner.This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You will become an AWS Services platform diagnosis, response, measurement, and automation expert. You will support and simplify the operational scalability that sustains the platform's insane growth. You will measure your success and it will be visible.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesThis position is perfect for you if you:- Would like to gain a deeper understanding of AWS service teams, capabilities, and functionality.- Regularly seek simple ways to approach complex issue or processes.You will have the opportunity to:- Explore the inner workings of AWS and how its services communicate.- Engage other AWS engineers world-wide to deploy, configure, and troubleshoot 150+ services.- Express your creative, innovative ideas to make our team even more awesome!- Provide invaluable support to the U.S. Intelligence Community.A day in the lifeAs an ADCE Associate, you will be learning how to play a crucial role in ensuring the smooth and efficient operation of our AWS infrastructure. Your primary responsibility will be to execute a defined set of operational tasks on a schedule, and learning how to identify any ineffective processes or technical implementations that may be hindering performance, availability, or maintainability. You will learn how to understand operational risks and avoid taking unnecessary risks. You will work with more senior engineers that identify operational concerns, and gain familiarity with how teams are responsible for resolving, mitigating, or escalating them in a timely manner. Supporting mission critical workloads involve being present in a Remote Managed Facility (RMF) 5 days a week to execute on your assigned tasks. Over time you will gain the ability to execute on narrow, well-defined workflow processes and become familiar with the application of available tooling. An ADCE Associate will learn to resolve most straightforward blockers by leveraging existing runbooks, and effectively communicate any issues that may arise to peers and leaders. On this team, you may also learn how to identify the root cause of issues and ways of how to provide feedback to workflow owners. You will grow into understanding strong operational and troubleshooting skills, as well as the ability to work independently on defined tasks and collaborate effectively with cross-functional teams.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONSExperience troubleshooting and debugging technical systems1+ year/s work experience requiring a security clearanceCurrent, active US Government Security Clearance of TS/SCI with Polygraph ...

M365 - IT Application Dev Engineer, Kuiper Production Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration. Kuiper M365 Engineering team configures, deploys and manages M365 productivity services, enabling collaboration through secure, reliable, and highly-available services. These services empower the daily operations for Kuiper Manufacturing and Kuiper Government Solutions. We are seeking an M365 engineer to efficiently design, implement, and operate M365 suite in GCC High Environment. Primary focus will be on maintaining reliable and secure M365 collaborations services, troubleshooting issues, and providing engineering support to our team.Key job responsibilitiesKey job responsibilities- Design and implement Productivity application in Kuiper environments using Infrastructure as Code.- Identify, research, recommend, and implement Microsoft 365 services such as Teams, SharePoint, Exchange, OneDrive, Voice.- Serve as the administrator for M365 services such as Teams, SharePoint, Exchange, OneDrive, Voice.- Enforce compliance with principals including: least privilege access, password management, Audit logging for all productivity applications.- Drive 3rd party secure collaboration efforts to accelerate Kuiper projects.- Partner with Amazon security organizations to ensure compliance with existing security policies.- Engage with and influence the key stakeholders and internal teams to ensure compliance, security and operational functional requirements are met or exceeded.- Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability.- Develop monitoring and reporting on the health, effectiveness and efficiency of productivity services.- Develop and maintain documentation for the Microsoft 365 environment for both engineering audience as well as end users,A day in the lifeAs a member of KM365 you will join our morning standups to discuss progress on projects and services across the team. On meeting days, you will attend Operations reviews, Document reviews, and project meetings. The team also has dedicated engineering days where you will be heads down on development, operations, and support.This is an excellent opportunity to join Amazon's world class technical team. While you will come to our team with your own diverse experience, you will have the ability to further develop your skills and grow your career within one of our most innovative programs. Our ideal candidate is highly autonomous, possesses strong communication skills and has project management experience. You should expect to work in a fast paced, highly collaborative environment.About the teamThis team collaborate with Amazon Security teams and key stakeholders to intake requirements and deliver a customer productivity experience to Project Kuiper specific resources.BASIC QUALIFICATIONS- 3+ years of hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems) - Administrative experience in networking, storage systems, operating systems- Experience with PowerShell (preferred) or Python for automation ...

Senior Security Engineer, Customer Service Security Endpoint Security

Are you interested in defining the security strategy that enables World Wide Customer Service to securely interact with customers? In this role, you will help define this strategy at the hardware, operating system, device management levels.As a Senior Security Engineer (SecEng) on the CS Security Endpoint Security team, you are expected to deliver projects and technologies that monitor the security posture of World Wide Customer Service’s (WWCS) endpoints that exist on its Operations network. As the first SecEng on the team, this individual is expected to be well rounded in security engineering best practices and to be able to seamlessly transition between common bodies of knowledge, such as network security, threat modeling and posture assessment, telemetry, data privacy, and application architecture security. The SecEng will deliver solutions that enable leadership to monitor, validate, and proactively configure the endpoints and network touchpoints, ensuring they maintain the confidentiality, integrity, and availability of the tools WWCS uses to solve customer defects. Beyond leading these initiatives, the SecEng is expected to be a technical leader on the team and to act as an independent voice representing information security issues and use-cases in strategic planning and development. They must raise the security bar for our development efforts, and influence partner teams to also raise the security bar. The engineer must be able to convey security concepts to technical and non-technical audiences, including senior leadership. You will make security simpler by identifying and eliminating organizational bottlenecks, especially with identify and access management. As endpoint security continues to evolve, this SecEng is expected to contribute directly to security product development, not only as an advisor but also as an engineer. They must be able to speak at a high level about security outcomes, as well as delivering code that contributes directly to security outcomes. You will actively mentor software engineers on the team in security best practices. You will help them to develop mental models and paved paths to implement software securely. You ensure the team is stronger because of your presence and contribute to a culture that does not require you to be present for every decision. You will establish metrics and mechanisms that measure WWCS’s security posture, and must stay yp to date in emerging security threats and technologies. You will negotiate to resource security initiatives, especially if the team considers new security capabilities (e.g., a bespoke Endpoint Detection and Response tool for our bespoke operating system). You will work independently and make make autonomous decisions, continually driving solutions forward and escalating for support on an as needed basis. Key job responsibilitiesIdentify obersvability gaps in current CSOS deployment, inclusive of network performance, security posture, and data required to support security; develop security strategy for next generation of CS Devices; Lead the security strategy for the the Data Loss Prevention program, with plans to evolve the platform into an EDR.About the teamWe are a cross functional team based out of both Seattle and Toronto, with regular visibility into multiple VPs across Amazon. We manage a bespoke hardware supply chain, develop our own operating system, and develop client management software. Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience- 5+ years of experience with at least three of the following: thread modeling, secure coding, identity management and authentication, software development, cryptography, penetration testing, cloud security, mobile security, or network security.- Advanced knowledge and understanding of security engineering, system and network security, authentication an security protocols, cryptography, or application security.- Experience reading and writing in at least one programming language- Excellent written and verbal communication skills ...

Sr. Systems Development Engineer , Amazon Robotics Business Applications Solutions Engineering

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a multi-disciplinary team of innovators that work passionately to apply cutting edge advances in robotics and software to solve real-world issues that will transform our customers’ experiences in ways we can’t even imagine yet. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Key job responsibilitiesGlobal Robotics Delivery is seeking an innovative, high-energy and customer-obsessed Sr System Development Engineer to to design and develop controls for Enterprise Resource Planning (ERP) and Product Lifecycle Management systems (PLM).The System Development Engineer will design, develop, integrate, troubleshoot, and optimize various automation solutions, while acting as a engineering leader for our internal/external engineering partner teams.• Implement SAP S4/Hana, Manufacturing, EWM, and BTP. • Design, simplify and continuously improve enterprise systems such as ERP, PLM platform architecture.• Identify and implement system optimizations.• Debug issues, develop tools and best practices for system monitoring and troubleshooting.• Mentor and develop junior engineers in design and development best practices• Work with partner Information Security, and Information Technology teams to ensure successful deployment of enterprise systemsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of systems design, software development, operations, automation, and process improvement experience- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production- 2+ years of deploying and operating in a Linux/Unix environment experience- Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers- Experience in mentoring, leading, or managing more junior engineers- Experience building tools for building, testing, releasing or monitoring- Demonstrated working knowledge in Database, Application layers of enterprise systems such as Oracle ERP, Agile PLM. Experience with operating and managing Unix/Linux systems/Database management and optimization for zero downtime ...

Systems Development Engineer II - Live and On Demand Video Delivery, Prime Video Delivery Technology

As a System Development Engineer on our team, you will define the technical architecture and build systems that serve billions of requests per day, petabytes of video content every day, with ultra-low latency design, high reliability and low operational overhead. We leverage Amazon Web Services (AWS) technologies including AWS CloudFront, EC2, S3, DynamoDB, Lambda, Kinesis, Athena, and internal AWS incubator technologiesSuccessful candidates have a solid background in distributed system design, service-oriented architecture, network architecture, and video streaming technologies. They have experience owning and maintaining highly-available, mission-critical systems. Experience is preferred in large-scale networking, CDNs, streaming technologies, and massive scale systems. Equally important is the ability to multi-task, invent, create reliable and maintainable code, and find creative, scalable solutions to difficult problems. We’re building a next generation intelligent content traffic routing platform and are looking for technology leaders to help make that vision a reality. Message me to learn more about our amazing team!About Prime Video:Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. On Prime Video, customers can find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies Road House, The Lord of the Rings: The Rings of Power, Fallout, Reacher, The Boys, and The Idea of You; licensed fan favorites Dawson’s Creek and IF; Prime member exclusive access to coverage of live sports including Thursday Night Football, WNBA, and NWSL, and acclaimed sports documentaries including Bye Bye Barry and Federer; and programming from partners such as Apple TV+, Max, Crunchyroll, and MGM+ via Prime Video add-on subscriptions, as well as more than 500 free ad-supported (FAST) Channels. Prime members in the U.S. can share a variety of benefits, including Prime Video, by using Amazon Household. Prime Video is one benefit among many that provides savings, convenience, and entertainment as part of the Prime membership. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles, including blockbusters such as Challengers and The Fall Guy, via the Prime Video Store, and can enjoy content such as Jury Duty and Bosch: Legacy free with ads on Freevee. Customers can also go behind the scenes of their favorite movies and series with exclusive X-Ray access. For more info visit www.amazon.com/primevideo. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilitiesOwnership: Work on real world problems at a global scale, delight millions of customers with high quality playback experience, and own end-to-end production systems and its long term architecture. You get to learn the inner workings of an agile team, what it means to own projects and milestones, and how to get things done in Amazon. You will influence the direction of our technology impacting all Prime Video customers on thousands of device types worldwide.Nature of Work: Design flexible and scalable solutions to real world customer challenges, work on complex engineering problems in large-scale computing utilizing experience in content delivery networks and enterprise-scale networking. You will have a solid support network of Senior and Principal Engineers, that help you be successful in the day-to-day and in the long-term.A day in the lifeTeam: An opportunity to influence the video delivery engineering team, building secure, reliable, and scalable features. You will work with an energetic team to maintain and enhance a system that delivers prime video live and on-demand content to millions of delighted customers world-wide. You would enjoy working with peers that get along well with each other, have fun together, and genuinely care about helping each other grow professionally.Mentoring: Collaborate with Principal and Senior Engineers with deep knowledge in the Playback and Delivery technology domains. Apply the lessons learned to mentor peers & junior engineers. You will have the opportunity expand your horizons, mentoring engineers across the organization and expanding your influence as a technical leader. With an open-minded team such as ours, you will have an eager-to-learn unit of peers with whom you get to grow mutually.About the teamCustomers love Prime Video for the wide selection of media titles and the value for money it offers. We make it easy, convenient & secure to deliver on-demand and live media content to Amazon customers. To make this all happen, we own and build mission critical services with security and low latency at its core. Our engineers work on systems that form the underpinnings of all media delivery in Amazon, and solve complex engineering problems with broad customer impact.We are the underpinnings of all of Amazon Video. We own the complex and challenging action of delivering every fragment of video that Prime Video streams to our customers at the highest possible quality. We do everything that enables the Watch Now button to deliver a smooth playback experience to over 100 million customers across a variety of devices and content types. We run services that handle billions of requests per day, exabytes of video content downloaded every day, with high reliability and low operational overhead, offering a latency experience of 1ms or less.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience in automating, deploying, and supporting large-scale infrastructure- Experience in at least one of the following areas: Content Delivery Networks, Large-Scale Networking, Cloud Infrastructure Management. ...

Quality Assurance Engineer (Spanish), AGQ_Americas&ANZ

Are you passionate about quality and looking for an exciting challenge, while focusing on unique customer experiences? We are looking for an experienced Quality Engineer to join our team and make a difference! We take pride in our work - we work hard and play hard. Come join the Alexa International team! Our team focuses on expanding Alexa’s capabilities on a global scale. We take on the unique challenge of understanding the nuances of how Alexa enabled devices can serve customers’ needs in different cultures and locations. If you are interested in shaping the future of Alexa for customers around the world, come and join our team. The Role: QA Engineers test code at the user level, both manually and with automated tools. Our QA Engineers use black box, gray box, and white box testing techniques; they are able to understand software internals, debug problems using log files, and write automated tests and/or user-level test automation tools. Software QA Engineers work with Software Development Engineers to understand features and technical implementation. Software QA Engineers also work with groups such as Product Management, User Experience Design, and Customer Support to understand customer usage models and develop test plans and test suites that approximate real-world environments and regression tests. Software QA Engineers are also responsible for driving the software development process toward quality-centric methodologies. Responsibilities: - Evaluate device functionality and create test strategies and test cases to assess device quality for multiple regions. - Work with a team of quality engineering professions to ensure the highest quality product delivery against defined milestones - Provide detailed status reports for a wide range of stakeholders - Perform bug triage and defect tracking - Complete test execution and automation - Communicate with a wide range of stakeholders (users, other technical teams and management) to collect requirements, evaluate alternatives and develop processes and/or tools as needed to support the organization.BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience as QA lead on medium to large sized projects- Native Level Spanish proficiency (must have) ...

Software Development Engineer, Amazon Linux

Come build the future of Linux at Amazon with the Amazon Linux Team!If you are an experienced software developer who is passionate about building the platform to support the world’s premier cloud computing environment, then this is the job for you.*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.The Amazon Linux team is responsible for the design and maintenance of all of Amazon's core compute platforms, with a special focus on EC2, the Elastic Compute Cloud that is the basis for much of Amazon Web Services (AWS). We're also responsible for tools associated with the performance characterization, qualification, build and deployment of our Linux platforms.Software Development Engineers work with technical leaders to refine technical direction, and then follow through with detailed analysis, designs, and superior code. They are equally comfortable leading small, focused project teams as well as making major direct contributions to the project. They deliver features with minimal direct oversight.The baseline individual for this role will be entirely comfortable with the Linux operating system and understand how to develop in languages such as C, C++, Python, and Ruby in a Linux environment. Experience with Linux package management, version control systems, automated build processes, and software unit testing are a must. An understanding of and experience in contributing to open source projects is a plus. Specific in depth knowledge of the use, design, and development of Linux operating system internals is required for this role.This team creates the very core of the cloud, and is directly responsible for radically changing and improving the way that people use computers - come help us make history!10017Key job responsibilitiesThe Amazon Linux team is responsible for the design and maintenance of all of Amazon's core compute platforms, with a special focus on EC2, the Elastic Compute Cloud that is the basis for much of Amazon Web Services (AWS). We're also responsible for tools associated with the performance characterization, qualification, build and deployment of our Linux platforms.A day in the life**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the team**Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Systems Development Manager, ADC2S

Have you ever thought about helping implement innovative cloud computing solutions and solve technical problems for our mission critical customers? Would you like to do this using the latest cloud computing technologies? Amazon Web Services (AWS) is a dynamic and rapidly growing business within Amazon.com. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community to build Amazon Dedicated Cloud (ADC) environments. Serverless is one of the fastest growing teams within AWS. The ADC Serverless team in Seattle builds and supports fully managed services in the ADC regions, such as Lambda, Simple Workflow, Step Functions, and internal services that power our cloud offerings. Our Intelligence Community customers are able to build scalable, fault-tolerant production systems without thinking about the needed infrastructure, capacity management, or large scaling events. Many of the hard problems of distributed systems are abstracted away by our Serverless services, so that our customers can focus on solving their business problems.We are looking for a motivated technical leader to own and grow a team of highly skilled Technical Engineers, who will deploy and operate Serverless Services for critical workloads in the ADC regions. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- This role consists of owning and growing a team of skilled Engineers providing development and operational support for critical software infrastructure components upon which internal and external customers rely. The successful candidate will own and actively manage hiring and developing the best talent for this team along with keeping a high bar for the team consistent with Amazon leadership principles.- You will need to quickly adapt to new development environments and changing business requirements, learn new systems, and find creative and scalable solutions to difficult problems when required.- You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. - As a manager within the Amazon Web Services team you will be expected to drive operational excellence in everything we do. This includes creating sane processes and procedures, then automating them to improve efficiency in our day-to-day tasks and projects.- You will need to have the technical chops to advise and coach your team through the many challenges they will need to overcome to drive continuous improvement for their customers.- You will develop and drive the organization’s strategy which includes mentorship and development of engineers and their ability to drive delivery and results.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of relevant hands-on systems development experience- 4+ years experience leading a high-performing engineering/operations/systems administration team- 6+ years of experience as an Engineering people manager- Current, active US Government Security Clearance of Top Secret or above ...

Senior System Development Engineer, Hardware Engineering Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Come work on Amazon Web Services (AWS) Outposts; a highly recognized hybrid cloud offering from AWS. AWS Outposts is an on-premises version of AWS public cloud. To learn more about Outposts, you can visit: https://aws.amazon.com/outposts/ We are a start-up like team within a big enterprise. This allows us to take risk and experiment, allow team members to flex their technical muscles and grow in their respective careers, and an unique opportunity to be part of the product's growth story. Are you interested in building high performant hardware used to run the largest cloud computing infrastructures in the world, and managing systems at scale? If yes, come join us.Key job responsibilitiesYou will be part of a team that solves systemic issues, drives changes back into development and builds mechanisms to scale and efficiently operate our infrastructure at the Edge. As a member of the AWS Hardware team, you will work with other subject matter experts in compute, memory, storage technologies to develop and deliver the best customer experience in cloud computing.We aim to hire engineers who will thrive in a fast-paced, collaborative and open environment, who aren't afraid to dive-deep to solve seemingly impossible challenges, who want to build rock solid never-fail, highly-secure hardware at world-class scale and who obsess over customers.A day in the lifeLead the Hardware Engineering (HWEng) System Development (SysDE) effort to define and build software and enabling tools, according to defined HWEng Software development best practices; Track and report progress. Work across internal HWEng teams, to ensure drive chosen for new Edge and Outpost delivers performance, reliability and operational health needed by the EC2, Networking and Outpost platforms. Work closely with internal customers to identify early any potential problems with on-boarding new Edge and Outpost server into their ecosystem. Build, manage, and deploy pipelines for rapid deployment of new code changes to a variety of org-owned and customer-owned systems. Build monitoring tools and metrics to ensure hardware is running properly in both test and production environments. In addition, you will:- Partner with Hardware Design Engineers and Software Engineer undertake sustaining and root cause analysis of complex issues. - Interact with cross functional engineering teams across the company. Solves complex technical problems and architecture problem at the team level. - Dive into and take ownership for critical design issues.- Participate in design reviews.- Address all aspects of technology readiness, including system design, tests and fleet deployment.- Help build robust methodology and processes to deliver technology to productsAbout the teamThe team is comprised of both Hardware Design Engineers, System Design Engineers, Software Development Engineers and Technical Program Managers, all with the common goal of delivering the best specialized server fleet possible to our customers.*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 6+ years of non-internship professional software development experience- 6+ years of deploying and operating in a Linux/Unix environment experience- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of systems design, software development, operations, automation, and process improvement experience.- Experience with x86 architecture, as well as ARM, and FPGA devices- Experience with modern technology devices in storage, network, memory as well as a variety of interface standards and protocols (I2C, IPMI, SPI, PCIe)- Excellent problem solving skills; ability to invent and simplify- BS degree in Computer Science, Computer Engineering, or other technical degree, or relevant work experience ...

MFG Test Engineer, Blink

Blink is at the forefront of the consumer camera based home security market. To continue this winning streak, come help us to design the next generations of Blink products that will delight our customers and drive our continued growth. The Manufacturing Test Engineer is responsible for the manufacturing test process and infrastructure for all Blink hardware products. Their role starts from early concept prototype builds and continues through sustaining production and reverse logistics while maintaining an infrastructure which touches manufacturing partners through our cloud to our data team. A passion for continuous process improvement is required to continually reduce cycle time and increase test coverage by implementing best practices and using production and field data to make design decisions.Key job responsibilities-Define test strategies and implementation, analyze new product testability and deliver test solutions to support the new product introduction process at Blink's manufacturing partner-Develop, qualify, and execute RF system testing, optical calibration, power testing, ensure production control processes, and data analysis/interpretation-Automation of test environment-Compile and analyze production test data using automated data analysis techniques-Introduce test processes, monitor functional test yield and take corrective actions to drive continuous smooth production-Regression test of mfg test release candidates-Provide DFx feedback to Blink Hardware and Software/Firmware development teamsA day in the lifeAssuming no urgent production issues or stoppages, a HW MFG test engineer will be driving NPI programs from a HW and test strategy standpoint. This involves leading/attending cross functional meetings across multiple projects. Timing is flexible throughout the day, due to most of our CMs being based out of Asia, and other internal teams being all over the world. Some days you may spend with headphones on and documenting test plans. Other days you may spend integrating a HW solution with a new test application. Other days you may be traveling onsite to support NPI builds. BASIC QUALIFICATIONS- 4+ years of working in mechanical engineering or equivalent experience- Experience with prototyping and implementation ...

Support Engineer II, Vendor Funding

Ever wondered how Amazon offers the earth’s biggest selection and still manages to offer lower prices every day to our customers? The Vendor Funding team creates the systems to drive costs lower. Given the rapid growth of our business we apply cutting edge technology to complex business problems.Vendor Funding team in Amazon is looking for talented support engineers to help with large-scale systems processing billions of transactions supporting Amazon vendors. Vendor funding is essential for Amazon's continued profitability and growth. This job would provide opportunities to grow technical skills as well as gain business awareness while supporting the systems.Key job responsibilities- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services- Work on operations and maintenance driven coding projects, primarily in Java - Software deployment support in staging and production environments- Develop tools to aid operations and maintenance- Work with engineering team for taking over active support issues and creating a team specific knowledge base and skill setBASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor's degree- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in Unix ...