Program Manager, Maintenance Digitalization, Data Center Engineering

At AWS, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, smart, and driven individual. The Data Center Maintenance & Tooling team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. The team is seeking a Technical Program Manger to solve innovative problems via business process and technology innovations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. Our mission is to provide critical data to operators and engineers that enables them to make informed decisions for maintenance of data center facilities. Our team of TPMs work with senior product and engineering leaders to define strategy and requirements. They design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they are expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. They also identify opportunities to converge overlapping technical efforts, and drive the long term strategy.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe successful candidate is able to:- Manage Operational relationships with support teams and internal operations business partners to drive increased performance - Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases - Effectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions - Proactively recognize and drive opportunities to simplify processes - Contribute to and influence technical designs - Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities - Lead the effective and efficient delivery of large, complex technical projects and programs - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints - Identify, assess, track and mitigate issues and risks at multiple levels - Create, maintain and disseminate program information to stakeholders - Travel up to 25%About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloudBASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Quality Assurance Engineer, FireTV

Are you interested in shaping the future of what people watch on television? Amazon Fire TV Edition team is looking for experienced, results-oriented Software Quality Assurance Engineers who are capable of translating high-level, ambiguous business goals into working software solutions. We own the voice experience on all of our streaming media players, and are constantly experimenting and innovating to improve the customer experience. Successful candidates are creative engineers who take great pride in both the technical and business contribution of their work and are passionate about great software and ultimately a great customer experience. You will have the opportunity to work with a wide variety of technologies from front-end UI (both web and device) to back-end distributed web services to device software. You will own the quality of major deliverables end-to-end, working closely with multiple engineers and teams to execute them. Scaling, latency, and customer experience are top priorities as the business grows. This is a high visibility team where you will make a direct positive impact on customer experience and the business. If you enjoy broadening your technical skills, building a new product, and working in an environment that thrives on creativity, experimentation, and innovation, then this is the job for you! Quality Assurance Engineers test code at the user level, both manually and with automated tools. Our QA Engineers are not pure black box testers; they test at the appropriate level and are able to understand software internals, debug problems using log files, and write automated tests with scripts and/or user-level automated tools. QA Engineers work with Software Development Engineers, and Business Owners to understand technical implementation of features. QA Engineers will also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests and driving the software development process towards quality focused methodologies, always seeking to avoid defects or find them earlier in the process. BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects ...

Sr. Security Intelligence Engineer, Amazon Cyber Threat Intelligence (ACTI)

We are open to hiring candidates to work out of one of the following locations:Annapolis Junction, MD, USA | Arlington, VA, USA | Austin, TX, USA | Herndon, VA, USA | New York, NY, USA | Seattle, WA, USAThe Threat Intelligence for Global Enterprise Response (TIGER) team, part of Amazon Cyber Threat Intelligence (ACTI), is responsible for developing actionable intelligence on advanced cyber threats to Amazon employees and company assets. Our intelligence supports incident response teams, red teams, detections teams and teams working to prevent financial loss to the company. We obtain indicators and intelligence from a variety of internal and external sources and use that information to develop an understanding of sophisticated actors and their tools, techniques, and procedures. We then leverage that understanding to proactively identify and mitigate malicious activity. The successful candidate will analyze indicators to generate actionable intelligence and insight into current threats. As a Security Intelligence Engineer, you will help enhance our capabilities by formulating new analytic techniques and working across teams to drive the supporting capabilities. A deep understanding of current cyber threat actors and TTPs as well as experience performing question-driven analysis is required. You will leverage your understanding of networking- and host-based indicators, digital forensics, and database querying as you investigate incidents and threats as well.Key job responsibilities- Perform deep dive analysis of malicious artifacts.- Analyze large and unstructured data sets to discover new threats, uncover trends, and identify anomalies indicative of malicious activities.- Create security techniques and automation for internal use that enable you and others to operate at high speed and broad scale.- Contribute to Amazon's understanding of the current threat landscape and the techniques, tactics, and procedures associated with specific threats.- Draft and publish finished written threat intelligence products based on findings.- Periodic on-call responsibilities.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Inclusive Team CultureIn Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.BASIC QUALIFICATIONS- BS degree in Computer Science, Management of Information Systems (MIS), Computer Engineering, or similar degree, or 5+ years equivalent technology experience without a degree- 5 years experience with tracking high-sophistication cyber threat groups- 5 years experience across system security, network security, application security, and/or digital forensics- 2 years experience building scripting and automation using Python or similar programming languages- 2 years experience with SQL or other relational database query languages. ...

Security Engineer Summer Internship – 2025 (US)

Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day.Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all Security Engineer roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN). You will be able to provide your preference of location and start date during the application process but, we cannot guarantee that we can meet your selection based on several factors including but not limited to the availability and business needs of this role. Finalization on the location and start dates available will be provided to you at the time of job offer. Start dates for our internships in this posting include the following period:1. Summer (Starts May/June 2025)Would you like to assess risk and help deliver countermeasures that protect customer data and prevent attempts to infiltrate company systems? Are you passionate about solving problems in an online world where threats grow ever more sophisticated? You will have the opportunity to impact the evolution of Amazon technology as well as lead mission critical projects early in your career.If this describes you, consider joining us as an security engineer intern! Amazon interns have the opportunity to work alongside the industry’s brightest engineers who innovate every day on behalf of our customers. Please review the following page for information on Amazon University Talent's recruiting timeline and additional FAQs: https://techengamazon.splashthat.com/Key job responsibilitiesAs a security engineer intern, you will/may: • Collaborate with experienced Amazonians to create and execute security controls, defenses, and countermeasures to intercept and prevent internal and/or external attacks • Develop, test, review, debug, or deploy code that supports security protocols • Work effectively with your team to identify security problems and improve the security aspects of their service(s) • Assess risks that could affect the confidentiality, integrity, or availability of data, systems, or services • Resolve security events, incidents, or conduct security assessments using penetration tests, ethical hacking tools, or risk mitigation methodologies to evaluate vulnerabilities • Classify, store, and handle data in accordance with policy or best practices • Troubleshoot, research the root cause of, and resolve security or risk issues with guidanceA day in the lifeOur internship program provides hands-on learning and building experiences for students who are interested in a career in security engineering. In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout the summer. No matter the location of your internship, we give you the tools to own your internship and learn in a real-world setting.BASIC QUALIFICATIONS- Experience scripting with Python, Perl, Bash or PowerShell- Experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design- Experience in one or more of the following domains: access- control system and methodology, network security, application- and system-development security, security architecture and models, cryptography, and operations security- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Currently working towards a Bachelor’s Degree in Computer Science, Computer Engineering, Cybersecurity, or other equivalent discipline, with an expected conferral date between October 2025 – December 2028. ...

Sr. Antenna Systems Engineer, Antenna Technology and Innovations

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. As an Antenna Systems Engineer, you will be responsible for key aspects of phased array antenna system design, simulation, measurement, calibration, coding development and optimization. You will be working in a collaborative and fast-paced environment with a multi-disciplinary team to deliver advanced high-performance phased array antenna systems. In this role, your responsibilities will include: · Designing, coding and implementing phased array calibration systems, signals processing and algorithms · Performing analysis and design trade-off studies of phased arrays · End-to-end modeling, simulation and analysis of baseband/RF/antenna systems · Lab measurement and validation of performance of antennas, and phased array systems and subsystems · Working with antenna, modem, RF and Digital teams to simulate, measure and fine-tune radio designs · NPI bring up with manufacturing, test, compliance and factory teams to ramp production to mass volume Export Control Requirement: Due to applicable export control laws and regulations, candidates must be U.S. citizens, U.S. permanent residents (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. BASIC QUALIFICATIONS- BS in Electrical Engineering with relevant coursework in digital communication theory, digital signal processing, RF/Microwave Engineering, Antennas and Electromagnetic theory- 7+ years of work experience in Aerospace/Semiconductor/Consumer Electronics industry- Experience in DSP techniques, digital modulation, radio architecture, line-up analysis, RF system design- Experience with lab test equipment like VSAs, VSGs, VNAs and Oscilloscopes- Coding and scripting skills with demonstrated experience in Matlab/Python/C++. Experience automating, building, and testing systems- Experience working in hardware lab ...

Sr CI Engineer, MSP CX Support

Have you ever ordered a product from Amazon and wondered how the package arrived at your door so fast? Each year, billions of orders are processed through Amazon’s order fulfillment network, and our state-of-the-art material handling systems make this possible. The Mechatronics and Sustainable Packaging organization (MSP) designs, builds, and improves mechatronic, robotic and packaging automation technology to fulfil customers orders, make the supply chain more efficient, and achieve Amazon's Climate Pledge goals. We are seeking a Sr. Continuous Improvement Engineer to join the WW Continuous Improvement (CI) team and drive technical hardware, software and process improvements of our Robotics, Automation and Packaging machines in the field.The role will work closely with our internal partners including operations, maintenance, engineering and project management teams to gather continuous improvement ideas from the field through data analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role will then develop the improvements through the entire CI life cycle including: creating prototypes, running lab tests, building a business case, developing firm engineering solutions, field testing and plan for roll out the improvements across our WW Robotics network. The role will be a technical Subject Matter Expert (SME) with insights in multiple engineering fields including mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well with cross functional stakeholders. Additionally, they will be called upon to leverage their expertise to influence the design of new products under development.Key job responsibilitiesThe Sr. CI Engineer (SrCIE) is a specialist responsible for the technical aspects of MSP solutions once deployed. This role requires expertise in hardware development, controls, electronics, and mechatronics, enabling end-to-end solution ownership.The SrCIE collaborates with stakeholders, listens to customer feedback, and uses the 4M methodology (Machine, Method, huMan, Material) to holistically analyze customer needs and improve the MSP solution throughout its lifecycle. They analyze issues using structured approaches and tools (e.g. 8D, DMAIC, RCA etc.), simplify complex problems, and communicate effectively to convince stakeholders.The SrCIE owns the full lifecycle of improvement initiatives, from customer needs analysis to solution development, validation, and rollout. They build relationships with stakeholders to drive change through continuous improvement efforts on-site.Working with the MSP Operations Innovation Lab, the SrCIE quickly prototypes and tests initiatives, establishing success criteria. They also leverage MSP CX partners' skills for larger-scale rollouts and support of improvements. The SrCIE develops and owns roadmaps for MSP solutions, considering factors from other internal teams.BASIC QUALIFICATIONS- Bachelor's degree or equivalent in a technical field (e.g., Systems Engineering, Computer Science, Mechanical Engineering, Electrical Engineering)- 8+ years of experience in a leading Engineering role (Mechanic Design, Systems Development, Mechatronics, Automation, Robotics, Aerospace, etc.) with a focus on complex, multidisciplinary problems- Proven ability to collaborate with stakeholders, listen to customer feedback, and use structured approaches (e.g., 8D, DMAIC) to analyze and improve complex technical issues- Demonstrated ability to drive improvement initiatives, simplify problems, and effectively communicate with stakeholders to gain buy-in by developing clear business and technical requirements- Proficiency in leading technical collaborations and creating alignment across diverse groups (e.g., hardware, software, program management)- Demonstrated expertise in project management, including owning the full lifecycle of improvement projects- Proficiency in prototyping, testing, and leveraging cross-functional partnerships- Strong technical leadership skills, including roadmap development, mentoring, and technical assessments ...

Systems Development Engineer: Intelligent Building Systems, FinAuto GREF Technology, Amazon

The Global Real Estate and Facilities (GREF) Tech team, part of Finance Automation, develops services, products, and tools to enable Amazon's corporate real estate team to build and operate the company's global facilities in more than 60 countries, which is the largest corporate real estate footprint in the world. We develop building systems that deliver a seamless, adaptive, and creative workspace experience to more than half a million employees. Our mission is to create technology that simplifies the processes Amazon employs to manage its corporate real estate. Our teams build services and products that support various GREF domains, including space and occupancy planning, design and construction, employee health and safety, sustainability, and building management systems requiring IoT expertise. If you possess the skills to build, operate, and scale the next generation of distributed systems supporting Amazon's growth, this role may be well-suited for you.We are seeking a passionate systems development engineer who can help us create the next generation of real estate systems and support the GREF organization. The ideal candidate for this role will be a self-starter and is comfortable with ambiguity, and excels at building highly scalable solutions. They will enjoy learning, inventing and implementing new technologies. A Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world. Coming to Amazon gives you the opportunity to work on development teams in one of our many rapidly growing organizations. Come join us in making history!The main area of activity for this role is to lead the development and integration of intelligent systems that will become the nervous system of the largest corporate building fleet globally. The north star for this team is to establish standards for the operational technology stack in GREF buildings, and deploy it so that Amazon gains better controllership over the environmental conditions of their buildings, utilization modes of spaces offered to users and the consumption of energy and utility billing which contribute to Amazon’s Climate Pledge of becoming carbon neutral ultimately.Key job responsibilitiesAs a Systems Development Engineer in GREF Tech you are responsible to design, architect, develop, test, deploy and deliver scalable, multi-tiered applications, systems, platforms or services using modern languages, design patterns, frameworks and technologies. You will take the lead on defining and implementing engineering best practices and using data to define and improve operational best practices. You will drive the architecture and technology choices for building systems and intelligence that will raise the bar on user experience.A day in the lifeCombine IOT, 1st party and 3rd party systems, including sensors, building management systems, and AI, to derive tangible intelligence about how Amazonians use their office buildings and spaces offered to them to produce value everyday. About the teamThe GREF Tech team has had around 20 team members for the past 4 years. We have a unique opportunity to create 13 specialized charters and expand the total org size to 120 by end of 2025. We are responsible for systems that run more than 500 Amazon buildings and feed information to facility engineering teams, as well as the user experience offered to Amazonians when they work in Amazon Corporate Offices, including their commute to work.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Incident Management - Incident Manager, Central Technical Operations Services (CTOS)

Amazon Central Technical Operations Services (CTOS) is the first line of defense for maintaining high availability in the Amazon Retail Website. We make customer impacting events shorter, less frequent, and less severe by providing large scale event and incident management. The Amazon Retail Website has hundreds of millions of customers globally who can be impacted by these types of incidents. The work we do to mitigate these incidents helps to ensure our customers have a seamless experience. Our Incident Managers are front-and-center in driving down event duration by utilizing their operational experience, knowledge of best practices, and effective usage of incident management tools.We’re looking for Incident Managers who have owned or participated in operational and/or incident management for at least one large-scale enterprise. The Amazon Retail Website is complex and constantly changing; it operates across dozens of countries, consists of thousands of cloud-based services, is built and maintained by tens of thousands of engineers, and serves hundreds of millions customers. When it experiences major issues, part of your job will be to respond to it within minutes and ensure the best course of action is taken. This experience will expose you to all things Amazon. Our Incident Managers are encouraged to build solutions to problems while sharing the benefit of those solutions with other service teams. This is an excellent opportunity to join one of Amazon’s world-class teams, and work with some of the best and brightest while also developing your skills and career within one of the most dynamic, innovative and progressive technology companies anywhere. In addition to a stimulating and fun working environment, Amazon offers mentoring programs with experienced engineers, regular tech talks with technology Principals, and well-defined career paths for motivated engineers who want to contribute to our culture of operational excellence and customer-focused technical innovation. This position will be part of a globally distributed team of 20+ Incident Managers and Engineers across Austin, Dublin, and Sydney to allow for 24x7 coverage. Each group will work 10 hour shifts for 4 days a week. If you're looking for a team with great growth potential and an opportunity to make a huge impact, this is the team to join.Responsibilities - Be a technology evangelist and use your deep knowledge to solve business problems - Reduce mean time to resolution for all incident types - Design and/or build world class listening systems - Adapt and improve operations management systems and processes to accommodate rapidly increasing growth - Participate in Agile sprints to evolve business processes and technologies - Create and review documentation, design new standard operating procedures - Identify and troubleshoot recurring platform issues and engage service owners to drive resolution - Automate tasks through creation and maintenance of scripts and tools - Respond to and complete customer requests within SLA via a trouble ticketing system - Take part in a “follow the sun” rotation split between Austin, Dublin and Sydney sites, including weekends and holidays - Mentor peers in your areas of technical and operational strength - Participate in the interviewing processBASIC QUALIFICATIONS- Bachelor’s degree in Computer Science or at least 7 years of relevant experience in a large-scale online technical operations environment - Experience maintaining a high standard of operations in a large scale environment - Development/scripting skills in at least one interpreted language (e.g. Java, Python) as well as shell - Working experience in Linux and networking fundamentals - Excellent troubleshooting skills and a commitment to document findings - Experience driving collaborative projects from conception to delivery - Experience in Agile/Scrum or related collaborative workflow ...

Manager, Commercial Compliance, Security

As part of the Santos Supply Chain Security, Compliance, Privacy and Trust team, you will build the bridges between security, technology, operations, and compliance by working directly with our Santos service teams, corporate security teams, third-party assessors and auditors, and internal stakeholders. You will join industry-leading security professionals and practitioners in supporting B2B customers to ensure that our systems are designed, operated, maintained, and protected in accordance with leading industry standards, including ISO 27001, SOC 2 Types 1 & 2, etc. Key job responsibilities* Manage and scale a team of commercial compliance specialists to achieve, maintain, and renew certifications.* Dive deep into the controls environment to develop technical understanding of control implementation, and articulate compliance implications to internal and external audit functions.* Set strategic direction, improve documentation, track progress, coordinate improvement efforts, and monitor process improvement effectiveness.* Operate a rhythm of the business for managing changes to the control environment and external industry standards requirements; in preparing compliance assessment reports, guide control owners in documenting their own control activities and confirm readiness of controls for audit.* Develop broad domain and technical knowledge in AWS and Amazon corporate security solutions including the operational processes and controls in place that support compliance programs.* Monitor, evaluate, and continuously improve the business by being a trusted advisor, facilitator and creative problem solver. Develop and share program/project process frameworks, tools, and best practices that can be adopted throughout the organization.* Drive remediation and continuous improvements to the security organization, the program management process and control implementation projects in coordination with the service teams. This includes resolution of audit findings and the execution of projects originated from internal assessments.* Manage audit engagements and liaise with ISO/SOC 2/etc. auditors and Amazon service teams, articulate control implementation and impact, and establish considerations for applying security, privacy, and compliance concepts to a technical cloud environment.* Apply a working knowledge of global information security and privacy regulation and policy to articulate customer and control impact and drive alignment to Amazon business-level controls.* Effectively communicate compliance program results, including assessment status, workflow, remediation, and reporting, to a broad audience including technical peers and senior / executive leaders across participating Amazon organizations.About the teamBuy with Prime Supply Chain Security is looking for a highly motivated IT Compliance Program Manager to join our Security, Compliance, Privacy, & Trust (SCPT) team to lead and scale a compliance team pursuing leading commercial audits and certifications (ISO 27001, SOC 2 series, etc.). You will join industry-leading security professionals to ensure that the business team complies with industry leading, globally recognized security and privacy standards.BASIC QUALIFICATIONS* Bachelor's Degree in Accounting or Auditing, Information Systems Management, Computer Science, Business, or other related fields.* 7+ years of experience in security or compliance consulting in support of a highly technical, cloud services environment.* 7+ years of experience in performing and/or participating in technical audits/assessments in direct support of a major compliance effort (e.g. ISO 27001, SOC 2, NIST SP 800-53 based frameworks, etc.).* Experience in compliance consulting or advisory work supporting ISO 27001 and SOC 2 series * Experience communicating audit/assessment results and remediation plans with leadership and prioritizing and remediating findings with service/system owner.* Solid technical background with experience in cloud IT infrastructure and services/applications.* A detailed understanding of evaluating the design and effectiveness of IT controls and experience working with auditors/regulators for these types of assessments. ...

Security Engineering Manager, AWS Security

Join us in leading a team that builds innovative services protecting AWS from security threats!As a Security Engineering Manager in AWS Security, you’ll lead a team in building and managing innovative services that detect and automate the mitigation of cyber threats across all of Amazon’s infrastructure. You’ll manage software development engineers, data scientists, and security engineers to develop innovative security solutions at a massive scale. Our services help protect AWS for all customers, preserving our customers’ trust in us. Your team will get to use the full power and breadth of AWS technologies to build services that proactively protect every AWS customer, both internally and externally, from security threats – not many teams can say that!Candidates are expected to have a track record of delivering high-quality results in a dynamic environment. We need someone who’s comfortable building teams, developing talent, delivering results, and leading by example. The team's services operate at a large scale and on critical workloads, so good security judgement and a passion and discipline for operational excellence are key.Key job responsibilitiesAre you excited by big data and analytics technologies? Creating high-fidelity indicators of malicious behavior that are directly actionable? Able to capitalize on the scale and scope all of AWS can provide? Interested in leading a team of software developers, data scientists, and security engineers?If so, this is a high-impact, high-visibility role with responsibility across all of Amazon. You will have the opportunity to build teams and services that innovate with technology, scale, and security operations. You will work directly with AWS service teams, security operations, and infrastructure teams to continually identify, refine, and develop new ideas and opportunities for improving AWS' security posture. You will manage a mixed-discipline team that identifies and creates opportunities to raise the security posture across all of AWS infrastructure, helping to protect AWS, its employees, and our customers. A day in the lifeA successful candidate is one who thrives in a dynamic and diverse environment. You are passionate about utilizing big data and analytics to solve real business problems. This role will offer you the opportunity to lead architectural and technical innovation, and drive the direction of future security solutions. We have a team culture that encourages innovation and expects all team members to have a high degree of ownership for their program, vision, and execution of ideas.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including the cloud.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexibility is part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 5+ years of working knowledge and understanding of security engineering, system and network security, authentication and security protocols, cryptography, and application security- 1+ years of detection engineering experience- Experience managing and building teams that develop, maintain, and scale production software ...

Systems Engineer, ESCAPE

We are open to hiring candidates to work out of one of the following locations:Detroit, MI, USA | San Luis Obispo, CA, USAAre you passionate about operating and enhancing mission-critical security solutions that protect Amazon's vast infrastructure? The Endpoint Security Capabilities and Platform Engineering (ESCAPE) team is seeking a driven Systems Engineer to join our dynamic group. We are responsible for managing the tools and services that monitor and respond to malicious/suspicious activity across Amazon and its subsidiaries, with a focus on delivering best-in-class endpoint security solutions.In this pivotal role, you'll be at the forefront of implementing, operating, and continuously improving our security agent services, working with both first-party and third-party security solutions. Your work will directly impact the effectiveness and reliability of our endpoint solutions, making a direct impact on the security posture of Amazon and its subsidiaries. If you're passionate about delivering extensible, on-time solutions and have experience working within a high-performance team, we want to hear from you!Key job responsibilities- Administer and optimize the deployment, configuration, and performance of our endpoint security agents across Amazon's global infrastructure and its subsidiaries.- Collaborate with product owners and stakeholders to gather and prioritize requirements, ensuring our solutions meet the evolving security needs of the business.- Develop and maintain automated processes for the efficient management and scaling of our endpoint security services.- Troubleshoot complex issues and drive the resolution of problems, working closely with cross-functional teams to deliver reliable, high-performance solutions.- Leverage various monitoring and analysis tools to proactively identify and address security risks.- Evaluate and test new capabilities to enhance our endpoint security platform.- Stay current with the latest trends and best practices in endpoint security, contributing to the continuous improvement of our service offerings.A day in the lifeAs a Systems Engineer in the ESCAPE team, your day centers on maintaining Amazon's endpoint security agent infrastructure. You'll monitor system health, address alerts, and collaborate with security engineers, IT, third party vendors, and others to optimize agent deployments. Tasks include fine-tuning automation scripts, testing new capabilities, and analyzing logs for potential issues. You'll work closely with product owners to prioritize features and plan deployments. Your customers are Amazon's business units and subsidiaries, whose endpoints you protect. Key challenges involve maintaining system performance at scale, minimizing impact related to agent changes and deployments, and swiftly responding to issues within our supported infrastructure. Your role is vital in ensuring the reliability and efficiency of Amazon's endpoint security platform across its diverse technology landscape.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical storesInclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's degree in STEM field or 5+ years of equivalent experience.- 3+ years Experience in information technology in a related industry- 3+ Years experience with managing and deploying Endpoint Detection and Response (EDR), Anti-Virus (AV), and or Data Loss Prevention (DLP) services- Experience in deploying and supporting applications and infrastructure in a 24x7 production environment- Experience working with different Operating Systems such as Linux/Unix, macOS, and Windows. Experience with scripting and automation using languages such as Python, PowerShell, and and familiarity with shell scripting (e.g., Bash) ...

Security Engineer II, Security Services Delivery, Dedicated Security Team

At Amazon, we obsess over our customers and maintaining their trust. To earn that trust in an environment as vast and varied as Amazon’s requires the applied skills of smart security engineers and experienced, innovative security leaders willing to tackle challenges at dizzying scales.We are seeking Senior Security Engineers who want to help secure Amazon. If you’re passionate about Information Security, have exceptional technical depth in one or more security domains, and want to join a large scale, fast-paced organization with global impact on millions of customers, then we’d like to talk to you. We are passionate in our desire to secure Amazon's environments and protect our customers' trust and unflinching in our resolve to hold the security bar high.As a Security Engineer, you will be responsible for leading security diligence for acquisitions, designing and guiding post-close acquisition security roadmaps, identifying cross-cutting security risks, and enabling existing Amazon subsidiaries to seamlessly secure their environments through the delivery of innovative security solutions and acting as a Trusted Advisor across the organization. As part of the Security Services Delivery team you will also be responsible for improving Amazon’s subsidiary security at a company-wide scale by identifying opportunities to improve, build, or acquire security tooling, processes, and procedures. The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks.Key job responsibilities- Communicate effectively at multiple levels of management and engineering, building trust across the organization, and demonstrating discretion with sensitive information.- Identify and drive continuous process improvements at unprecedented scale.- Support and deliver scalable security solutions across our diverse subsidiary networks.- Strong desire to up-skill and self-develop to learn at Amazon scale.- Demonstrate and promote security best practices and influence others to do the same.- Perform threat modeling and turn that into actionable plans to reduce risk.- Conduct pre-acquisition security due diligence interviews and create security findings and recommendations reports.- Create post-close secure integration roadmaps for new acquisitions, act as a Trusted Advisor to new and existing subsidiaries. - Identify the need for and evaluate security tooling, support the development of new tools and managed services.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- Bachelor's degree in computer science or equivalent- Knowledge of networking protocols such as HTTP, DNS and TCP/IP ...

Sr. Systems Engineer, Kuiper GNC Software

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Are you excited about developing the guidance, navigation, and control subsystem for an advanced fleet of communications satellites? Our team is creating the algorithms and software that will perform high-performance flight control on each spacecraft; in other words, the autopilot that flies the constellation.As a guidance, navigation, and control (GNC) systems engineer, you will support the systems lifecycle support of the real-time software that flies the spacecraft from the moment of launch to re-entry, joining a team of control systems experts and engineers to deliver the control/estimation algorithms. In collaboration with partner teams, you will execute cross-disciplinary product development with a high bar for rigor and technical excellence. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities.The right candidate will possess a strong, well-rounded technical background in systems engineering, with some software and hardware familiarity. Prior experience with spacecraft or autonomous vehicles is helpful, but not a prerequisite.Key job responsibilities- Develop the GNC concept of operations (CONOPS) and secure agreement amongst diverse stakeholders.- Author requirements and tests plans to lead developers in the verification and validation.- Work with software and algorithms engineers to develop an end to end description of key satellite behavior. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe mission of the Guidance, Navigation and Control team is to fly the satellites. We design the constellation for good coverage and space safety, then invent the guidance techniques that maneuver each satellite, winding its way up from injection to an operational orbit, merging into the constellation flow, and maintaining stationkeeping, staying in appropriate relative position with its neighbors. Additionally, every spacecraft is ready and able to maneuver at any time to avoid other satellites or space debris if a close pass threatens. Navigation functions use GPS to provide precise positioning in real-time, as forecasts into the future, and taking into account maneuvers we plan to make and drag the spacecraft experience. This allows the payloads and solar panels can perform their mission, each satellite has an onboard autopilot or "attitude determination and control system" that computes orientation and what to do about it. The team specifies the type, power and precision of control actuators like torque rods and reaction wheels, the many different sensors for measuring orientation and motion, and the compute algorithms in between. We write those control loop algorithms with a larger physics simulation that models the spacecraft in high dynamic detail.BASIC QUALIFICATIONS- 5+ years of non-internship professional systems engineering experience- 5+ years of leading design or architecture of new and existing systems experience- Experience working with an interdisciplinary team of engineers on complex projects- Experience as a mentor, tech lead or leading an engineering team ...

SAP Basis Administrator, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of more than 3,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.In this role you will be a key member of the team providing the tools and systems needed to design, build, and operate the organization’s services. You will own and operate infrastructure critical to Project Kuiper including engineering applications, AWS Cloud Infrastructure, and local servers. Our ideal candidate is highly autonomous, possesses strong written and verbal communication skills, strong project management and time management skills and has a successful track record of delivering large-scale engineering projects. The desire and ability to work in a fast paced, collaborative environment is essential.Key job responsibilities- Day to day support of existing SAP S/4, GTS, BTP, HANA DB and other SAP applications on SAP RISE and AWS infrastructure- Perform basis administrator configuration activities for new enhancement requests from business and support teams- Perform SAP application installs and upgrades - Setup and enhance system monitoring and alert mechanisms to ensure health of the system- Work support tickets from end users and product owners- Troubleshoot issues with jobs scheduling, transport management, and printer administration.- Perform system refresh, transport management, OSS notes validations and installs- Enhance and support HA and DR solutions- Patching activities including OS and DB level- Drive automation of basis activities - Maintain architecture documentation, runbooks for all infrastructure and networking components- Maintain SAP data replication and transformation landscapeA day in the lifeThis is an excellent opportunity to join Amazon's world class technical team working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative programs.About the teamKuiper Government Solutions (KGS) Business Systems team is responsible for a suite of products to automate and optimize business operations for Kuiper Government Solutions (KGS). This is anchored in business process modeling and configuring SAP ERP’s enterprise capabilities to streamline and optimize critical business processes, including Order-to-Cash (OTC), Procure-to-Pay (PTP), Record-to-Report (RTR), and Make-to-Order (MTO). The team also owns Contract Lifecycle Management (CLM) and Pricing systems. The solutions are built to comply with applicable Federal Acquisition Regulations (FAR)BASIC QUALIFICATIONS- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- 7+ years’ experience in SAP Basis Administration- 1+ years’ experience in S/4HANA, BRIM and BW/4HANA, SLT environment- Multiple greenfield and/or brownfield implementations and a minimum 5 years of experience in SAP NetWeaver and ABAP Stack Administration, including more recent versions (S/4HANA)- Proficiency in SAP performance tuning and optimization ...

Security Engineer - Hardware, US ADC Security

The U.S. Amazon Dedicated Cloud Information Security team is looking for an experienced Security Engineer with a background in assessing and testing computer hardware. You will participate in security reviews of hardware components and integrative infrastructure, and build/enhance cloud architectures that deploy environments in support of security programs. This may include writing code/scripts and creating detection mechanisms.As a Security Engineer you will be expected to provide technical guidance and recommendations that influence the business and direction of the project team. You will have the ability to directly work with customers to deliver security outcomes that will have a broad and lasting impact. You will be counted on to apply high judgment and recommendations for engineering standards on both hardware and software systems. This is a hands-on position where your daily activities will range from facilitating security reviews, performing threat modeling, configuring software and hardware test environments, guiding/monitoring internal and external test personnel, addressing technical questions around hardware implementations for cryptography, access, and threat mitigations. To succeed in this role, you will deliver on-time results based in your deep technical expertise that delight your customers. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesProviding security engineering solutions and support during customer-facing engagements, proactively addressing customer requirements while reducing risks.Working alongside a team of Security Engineers to assess and reduce risk while delivering security outcomes for customers. Enhancing a culture that holds a high quality security bar when building automated cloud infrastructure.Translating functional and technical requirements for hardware and software systems into detailed architecture and design.Providing recommendations and implementing solutions to hardware related challenges.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- 2+ years experience in computer hardware and networking.- 1+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, Rust experience.- 1+ years of non-internship professional software development experience.- Experience designing, building, and deploying complex and scalable software and hardware solutions in production.- Bachelor's degree in engineering or computer science, or equivalent work experience.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Software Development Manager III, Infra-STORM Manager

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Do you have experience managing large, complex programs? Amazon Web Services (AWS) is seeking an experienced people manager to lead a group of System and Software Development Engineers who create software based solutions to bridge gaps to align our Data Center global operations capabilities while meeting our unique customer requirements. The prospective Manager will drive the team’s software development roadmaps, leading prioritization and design requirements. The Manager will be responsible for the lifecycle of their products from design, development, quality reviews and deployment, as well as operational excellence through continuous improvement, visibility, and standardization to deliver highly available services to our customers.A successful candidate will be a hands-on manager with an established background in developing and operating platforms and services, developing and hiring extraordinary talent, have strong technical ability, great communication skills, and a motivation to achieve results in a dynamic fast paced environment.Responsibilities include: - Manage the design and development of new software solutions supporting our internal teams, including code reviews, testing, deployment and post-launch monitoring - Lead and manage the team that drives organizational standards for operational excellence and resiliency - Develop, communicate, and maintain project road maps - Establish strong relationships with internal partners and peer stakeholders to understand and meet their needs while operating existing systems at a high quality - Dive into details of issues, make technical contributions, and drive the delivery of products and software solutions. - Focus on hands on development of your team. Mentor, coach and grow highly talented engineers. Train engineers on best practices and drive operational excellence.This position can sit in Herndon, VA; Arlington, VA; Denver, CO or Seattle, WA.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations ...

Support Engineer IV, Benefits Experience & Technology (BXT)

Benefits Experience and Technology (BXT) builds a workplace for Amazonians to invent and deliver on behalf of customers by supporting employees’ financial, education, health, and wellness needs with benefits that optimize value and are easy to discover, enroll, and access.As a member of the BXT Support Tools and Automation (STA) team, you will work to build tools to help improve our benefits administration process that will look to make the benefits experience more seamless for Amazonians.Support Engineer 4 in the BXT STA team will be the technical leader of the team, which acts as the first line of engineering support team. The Support Engineer 4 will partner with product support leads and software engineering teams owning business critical services to own issues to resolution on behalf of the Amazonians, including coordination, customer communication, and tracking tasks to complete resolution. Support Engineer 4 will lead development of processes and mechanisms in support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services driving employee benefits experience. A successful Support Engineer 4 will have broad array of technical and functional skills, take initiative to identify areas of improvement, implement best practices in providing technical support, and think big to proactively mitigate issues using innovative solutions. As a Support Engineer 4 you will have opportunity to partner with senior engineers and lead other support engineers in a multi functional team and advance your career to next level and ownership of critical software systems.BASIC QUALIFICATIONS- 3+ years of software development, or 3+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience troubleshooting and documenting findings- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent work experience- Knowledge of AWS based technologies- Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle- Experience with log aggregation tools for troubleshooting enterprise-level cloud applications ...

Security Assurance Specialist, Buy with Prime

Are you passionate about security, compliance and risk management? Do you have experience with global cybersecurity standards and regulations? Have you performed security-compliance assessments of large enterprises? Do you see cybersecurity as a business enabler? If you answered YES to these questions and enjoy working in a rapidly changing environment which is as challenging as it is rewarding, this position may be for you.Amazon Buy with Prime and Multi-Channel Fulfillment organizations are looking for a highly motivated and experienced security specialist ready to partner across Amazon tech and security groups to assess and secure our services and data.This security specialist will drive programs focused on providing multiple cross-cutting capabilities such as security at launch, compliance at launch, remediation support, and risk management. This is a hands-on role that will take ownership of security assessments, risk analysis and remediation processes, and help drive the evolution of future strategy and operations. You will collaborate closely with internal security teams, development teams, program managers, and other partners across Amazon to continually refine how we reduce risk and delight our customers.You will act as a key member of the team responsible for ensuring security is embedded early into Amazon dev-teams including performing security-compliance assessments, working with tech teams on practical and scalable remediation, raising security awareness, mentoring your peers, and enabling security by design. You will work independently and navigate through ambiguity when program strategy is not defined, and deliver results. You will also be able to earn trust to establish credibility and maintain strong working relationships with all peers and stakeholders (Security, Legal, Business Development, Internal Audit, Fraud, Physical Security, Developer Community, etc.).We operate in a hyper-growth environment where priorities shift quickly, so a passion and discipline around security and delivery is critical. You will tackle challenging situations every day and, given the size of this initiative, you will collaborate with various levels across Buy with Prime, Multi-Channel Fulfillment, AWS and other Amazon orgs.This is a role within a team that prioritizes a strong work-life balance, mental and physical health, and that will support you and help you grow further as a seasoned security professional.Key job responsibilities- INTERNAL SECURITY ASSESSMENTS: Lead thorough security assessments of internal services to identify vulnerabilities, risks, and compliance issues, become an expert in service architectures, threat models, implemented controls, and gaps in controls.- REMEDIATION PRIORITIZATION AND TRACKING: Guide the development teams to develop innovative solutions to complex technical challenges at Amazon-scale, prioritize remediation tasks based on risk level and impact.- ASSIST COMPLIANCE CERTIFICATION EFFORTS: Gauge control readiness through assessments, recommending appropriate remediations and establishing considerations for applying security, privacy, and compliance controls in a complex cloud environment.- DISCOVER AND COMMUNICATE RISK: Identify process improvement opportunities and high risk areas to inform the business owners and leaders through clear communication, effective writing and earning trust with all stakeholders.- BE A SECURITY SUBJECT MATTER EXPERT: Educate, raise awareness, and drive priority on threats, attacks, vulnerabilities and countermeasures. Mentor and develop peers, influence product roadmaps, and serve as the cybersecurity domain SME for partner teams.- LEARN AND BE CURIOUS: Develop broad domain and deep technical knowledge in AWS and Amazon 3PL business solutions including the operational processes and controls in place that support internal security and compliance programs.A day in the lifeA Security Specialist on our team will often find themselves:- Owning and driving large-scale programs at Amazon-scale- Conversing with our service teams about architecture, security, and compliance- Force multiplying the assessment of our services and features against a control framework- Driving and assisting with projects to improve our team and our business- Mentoring peers and raising security awarenessBASIC QUALIFICATIONS- 5+ years of IT, risk & assurance and cybersecurity experience.- +2 years of working directly with engineering teams as a security-professional experience.- Have a deep understanding of cybersecurity concepts, industry regulatory standards, and pragmatic enterprise best practices.- Bachelor’s Degree in Computer Science, Technical Auditing, Information Systems Management, Cyber Security, or other related fields - Basic understanding of cloud and enterprise security controls like identity and access management, encryption, audit logging and monitoring, backup and recovery, supply chain security, etc. ...

Senior System Development Engineer, Hardware Engineering Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Come work on Amazon Web Services (AWS) Outposts; a highly recognized hybrid cloud offering from AWS. AWS Outposts is an on-premises version of AWS public cloud. To learn more about Outposts, you can visit: https://aws.amazon.com/outposts/ We are a start-up like team within a big enterprise. This allows us to take risk and experiment, allow team members to flex their technical muscles and grow in their respective careers, and an unique opportunity to be part of the product's growth story. Are you interested in building high performant hardware used to run the largest cloud computing infrastructures in the world, and managing systems at scale? If yes, come join us.Key job responsibilitiesYou will be part of a team that solves systemic issues, drives changes back into development and builds mechanisms to scale and efficiently operate our infrastructure at the Edge. As a member of the AWS Hardware team, you will work with other subject matter experts in compute, memory, storage technologies to develop and deliver the best customer experience in cloud computing.We aim to hire engineers who will thrive in a fast-paced, collaborative and open environment, who aren't afraid to dive-deep to solve seemingly impossible challenges, who want to build rock solid never-fail, highly-secure hardware at world-class scale and who obsess over customers.A day in the lifeLead the Hardware Engineering (HWEng) System Development (SysDE) effort to define and build software and enabling tools, according to defined HWEng Software development best practices; Track and report progress. Work across internal HWEng teams, to ensure drive chosen for new Edge and Outpost delivers performance, reliability and operational health needed by the EC2, Networking and Outpost platforms. Work closely with internal customers to identify early any potential problems with on-boarding new Edge and Outpost server into their ecosystem. Build, manage, and deploy pipelines for rapid deployment of new code changes to a variety of org-owned and customer-owned systems. Build monitoring tools and metrics to ensure hardware is running properly in both test and production environments. In addition, you will:- Partner with Hardware Design Engineers and Software Engineer undertake sustaining and root cause analysis of complex issues. - Interact with cross functional engineering teams across the company. Solves complex technical problems and architecture problem at the team level. - Dive into and take ownership for critical design issues.- Participate in design reviews.- Address all aspects of technology readiness, including system design, tests and fleet deployment.- Help build robust methodology and processes to deliver technology to productsAbout the teamThe team is comprised of both Hardware Design Engineers, System Design Engineers, Software Development Engineers and Technical Program Managers, all with the common goal of delivering the best specialized server fleet possible to our customers.*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 6+ years of non-internship professional software development experience- 6+ years of deploying and operating in a Linux/Unix environment experience- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of systems design, software development, operations, automation, and process improvement experience.- Experience with x86 architecture, as well as ARM, and FPGA devices- Experience with modern technology devices in storage, network, memory as well as a variety of interface standards and protocols (I2C, IPMI, SPI, PCIe)- Excellent problem solving skills; ability to invent and simplify- BS degree in Computer Science, Computer Engineering, or other technical degree, or relevant work experience ...

ADC Engineer II, AWS Cryptography and Identity Management (Diplomat Team)

AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet.In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems engineer should be focused on troubleshooting complex system operations, not just on a server level but enterprise wide. You should also have a solid foundation in multiple operating systems, networking and general knowledge of cloud services. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesYou will work with systems and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.You will deploy and monitor the systems and automation to ensure that regional tooling is operating optimally. You will utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of systems administration experience Linux/Unix (Ubuntu, CentOS, RedHat, Solaris etc) in production environments.- 1+ years of experience working with scripting languages.- Experience with DNS, DHCP, SSH, HTTP, TCP/IP and other common network protocols- Current, active US Government Security Clearance of TS/SCI with Polygraph ...