AWS Dedicated Cloud Engineer, Team Gumby

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet?This is an exciting opportunity to join Amazon's world class technical team! Come work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere.AWS CloudWatch is seeking engineers that enjoy diving deep to root cause technical issues, automating manual tasks, and constantly striving for greater service efficiency to improve customer experience. In this role, the candidate will support CloudWatch Monitoring services and operations. The role requires working in a fast-paced environment with our multi-disciplined software development teams to deliver cutting-edge services to our customers.AWS CloudWatch provides customers actionable visibility into the health of their applications and systems. Key features include web services for submission and retrieval of measurements, a console for presentation, and the ability to notify and automate based on metrics. Teams in CloudWatch solve problems of massive telemetric data scale, distributed systems/cloud computing, data visualization, and workflow.How do you know if you are a good fit for us? You are passionate about learning and advancing your career. You want to automate common and complex tasks in distributed fault-tolerant systems that operate at scale. You love to proactively dive deep into data to identify the root causes of issues impacting performance and availability. You find performance engineering and service scaling activities to be a joy. Finally, you insist upon giving customers what they want: high quality, highly usable, always-on services.A strong candidate will have experience working with Linux command line and bash or Python scripting, preferably in large scale, distributed environments; and be conversant with networking and distributed architecture topics. You will have enthusiasm for digging deep and a flare for sharp technical communication, prioritization, and organization.Together, we’ll deliver the next generation of industry-leading cloud features and help every business run on the cloud. We’ll design, develop, and deploy the most scalable and distributed platforms in the world. We’ll shape not just our own products, but the direction of the industry through our choices!This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.For more information, reach out to Kelli Sievers at ksievers@amazon.comKey job responsibilitiesTeam Gumby is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.A day in the lifeOn a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. About the teamTeam Gumby supports AWS Commerce Platform and is responsible for several hundred production services and pipelines. Our team in Denver provides support for a subsect of these services that have far-reaching and significant impact to Commerce Platform.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- Current, active US Government Security Clearance of Top Secret or above ...

Security Engineer, Kuiper Security

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.THE ROLEHave you wanted an opportunity to develop software for an advanced satellite broadband telecom service? The Security team owns the operational security of the constellation end-to-end. We provide the necessary infrastructure to establish secure communications and strong authentication, enabling the confidentiality for our customers and security for our constellation. This team drives the research & development, deployment and operation of several mission-critical security systems for the Kuiper constellation end-to-end. You will work in a start-up like culture to bootstrap software systems focused on security, and help instill the security culture in the organization. Export Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesWe are looking to hire a Security Engineer that has experience in leading the technical conversation, making design decisions and building large-scale, complex system & security service. You will work with a diverse, multi-disciplinary security engineering team to determine the requirements and set the bar for our security best practices and systems development.JOB RESPONSIBILITIES - Work with our peer teams and customers to design suitable software & security systems and interfaces to fulfill the mission needs. - Design and develop software security systems that meet the mission criteria and requirements - Collaborate with your fellow team members to form a strong foundation for a software & security organization in Project Kuiper - Help on-board and mentor new team members. - Utilize AWS and other Amazon technologies to build high-available software servicesBASIC QUALIFICATIONS- Bachelor’s degree in CS, CE, or related field, or equivalent work experience- 3+ years delivering security software in a production environment- 2+ years experience delivering distributed software systems in Java, Rust, GoLang or C/C++- 2+ years experience in delivering for cloud-native environments- 2+ years experience in delivering software for Linux ...

Quality Assurance Engineer I, Blink, Blink QA Team

Do you want to join a talented, thriving, happy QA team that is testing and automating new features and products which are disrupting the low-cost high quality home security space?Blink continues deliver new customer-centric features and products to the home security space using our industry-leading technologies and we need hands-on passionate quality engineers to share new ideas and innovation to deliver high quality products to our customers faster. Key job responsibilitiesAs a Software QAE on the Blink team, you should have a combination of solid in-depth knowledge of Quality Assurance testing methodologies to assist with manual testing and development of our new products, scripting language skills, as well as knowledge of object oriented design principles. The automation we are building at Blink is designed to expose defects, measure performance metrics, provide engineering with opportunities for safe and reliable continuous integration, and report trends emerging over time as a result of changes made to our products and infrastructure.A day in the lifeAs a Quality Assurance Engineer on the Blink team, you are expected to bring passion to utilize and grow your industry-leading technical abilities that enable you to significantly improve product quality and testing efficiency. As part of an Agile software development team, you will be creating test plans, working closely with Program Owners and Development Engineers on the ASIC, Hardware, Mobile Development, Embedded Software, and Cloud teams providing testing support, creating automation, troubleshooting issues, and contributing ideas to improve the customer experience of our products. All QA engineers contribute to improvements in our processes, efficiency, and accuracy. About the teamOur vertically integrated engineering organization gives QA engineers the opportunity to test algorithms, ASICs, hardware, firmware, industry-leading AWS infrastructure, and mobile applications. As part of Amazon Devices you will have the ability to collaborate with other Amazon Devices teams like Ring, Kindle, Fire, and Echo. The Blink organization encourages QA feedback on behalf of the customer and has mechanisms in place for every team member to contribute to improving the customer experience of our products and services within each cross-functional area of our organization. We work very closely together within our own team, usually a few QA to each project.BASIC QUALIFICATIONS- 2+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing ...

Sr Security Assurance Specialist, Buy with Prime

Are you passionate about security, compliance and risk management? Do you have experience with global cybersecurity standards and regulations? Have you performed security-compliance assessments of large enterprises? Do you see cybersecurity as a business enabler? If you answered YES to these questions and enjoy working in a rapidly changing environment which is as challenging as it is rewarding, this position may be for you.Amazon Buy with Prime and Multi-Channel Fulfillment organizations are looking for a highly motivated and experienced security specialist ready to partner across Amazon tech and security groups to assess and secure our services and data.This security specialist will drive programs focused on providing multiple cross-cutting capabilities such as security at launch, compliance at launch, remediation support, and risk management. This is a hands-on role that will take ownership of security assessments, risk analysis and remediation processes, and help drive the evolution of future strategy and operations. You will collaborate closely with internal security teams, development teams, program managers, and other partners across Amazon to continually refine how we reduce risk and delight our customers.You will act as a key member of the team responsible for ensuring security is embedded early into Amazon dev-teams including performing security-compliance assessments, working with tech teams on practical and scalable remediation, raising security awareness, mentoring your peers, and enabling security by design. You will work independently and navigate through ambiguity when program strategy is not defined, and deliver results. You will also be able to earn trust to establish credibility and maintain strong working relationships with all peers and stakeholders (Security, Legal, Business Development, Internal Audit, Fraud, Physical Security, Developer Community, etc.).We operate in a hyper-growth environment where priorities shift quickly, so a passion and discipline around security and delivery is critical. You will tackle challenging situations every day and, given the size of this initiative, you will collaborate with various levels across Buy with Prime, Multi-Channel Fulfillment, AWS and other Amazon orgs.This is a role within a team that prioritizes a strong work-life balance, mental and physical health, and that will support you and help you grow further as a seasoned security professional.Key job responsibilities- INTERNAL SECURITY ASSESSMENTS: Lead thorough security assessments of internal services to identify vulnerabilities, risks, and compliance issues, become an expert in service architectures, threat models, implemented controls, and gaps in controls.- REMEDIATION PRIORITIZATION AND TRACKING: Guide the development teams to develop innovative solutions to complex technical challenges at Amazon-scale, prioritize remediation tasks based on risk level and impact.- ASSIST COMPLIANCE CERTIFICATION EFFORTS: Gauge control readiness through assessments, recommending appropriate remediations and establishing considerations for applying security, privacy, and compliance controls in a complex cloud environment.- DISCOVER AND COMMUNICATE RISK: Identify process improvement opportunities and high risk areas to inform the business owners and leaders through clear communication, effective writing and earning trust with all stakeholders.- BE A SECURITY SUBJECT MATTER EXPERT: Educate, raise awareness, and drive priority on threats, attacks, vulnerabilities and countermeasures. Mentor and develop peers, influence product roadmaps, and serve as the cybersecurity domain SME for partner teams.- LEARN AND BE CURIOUS: Develop broad domain and deep technical knowledge in AWS and Amazon 3PL business solutions including the operational processes and controls in place that support internal security and compliance programs.A day in the lifeA Security Specialist on our team will often find themselves:- Owning and driving large-scale programs at Amazon-scale- Conversing with our service teams about architecture, security, and compliance- Force multiplying the assessment of our services and features against a control framework- Driving and assisting with projects to improve our team and our business- Mentoring peers and raising security awarenessBASIC QUALIFICATIONS- 8+ years of IT, risk & assurance and cybersecurity experience.- 5+ years of working directly with engineering teams as a security-professional experience.- 5+ years of experience in security-compliance consulting or advisory work in support of a highly technical and global environment- Have a deep understanding of cybersecurity concepts, industry regulatory standards, and pragmatic enterprise best practices.- Bachelor’s Degree in Computer Science, Technical Auditing, Information Systems Management, Cyber Security, or other related fields - Basic understanding of cloud and enterprise security controls like identity and access management, encryption, audit logging and monitoring, backup and recovery, supply chain security, etc. ...

Senior Systems Development Eng, Mobile Device Management

Are you interested in building innovative services with global reach? Does impacting how mobile software is developed and hundreds of thousands of mobile devices are managed sound like fun? We are looking for a talented Senior Systems Development Engineer to join us in our mission to build end-user solutions and developer tools for the industrial Android devices deployed globally across Amazon's fulfillment network.In this role, you'll lead the design, build, and delivery of solutions like automated device provisioning and new Android device testing services used daily by development teams across Amazon. You'll directly influence hardware development roadmaps, the construction and feature development of mobile device management services, device telemetry and data services, and even how one million-plus Amazon associates deliver shipments to millions or retail customers every day.To be successful, you should be excited about tackling highly ambiguous problems without any predefined path where you need to design non-obvious, elegant solutions. You should be team obsessed and enjoy helping your team members to grow and achieve outstanding results in a creative and collaborative atmosphere. You should be passionate about creating maintainable, high quality software. Based on your history of outstanding results for customers, you should deeply understand the challenges of building large-scale production systems. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 4+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 4+ years of systems development in an IT or data center environment experience- 4+ years of deploying and operating in a Linux/Unix environment experience- 2+ years of systems design, software development, operations, automation, and process improvement experience- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production ...

AI Security Engineer, AppSec AI

Come join Earth's most customer-centric company! Amazon is looking for an AI Security Engineer with strong insight and passion for security to ensure our AI applications are designed and built to the highest standards. Your mission is to secure the AI experiences of hundreds of millions of our customers. You bring AI security talent and expertise to a fast-paced environment where you will be relied upon to partner with our talented software development teams in building secure AI applications.As an AI Security Engineer, you will work with software development teams to ensure the security of AI applications. You will review code for security issues, build frameworks to help developers create more secure software, and adjust designs to improve protection. You will also perform security research, analyze bug reports, conduct risk assessments, develop automation, maintain documentation, and create tools that reduce security risks. Your work drives secure, reliable AI applications for Amazon's customers.Key job responsibilities* You will create, update, and maintain threat models for a wide variety of software projects. * You will perform manual and automated code review, primarily in Java, Python, and JavaScript* You will develop AI security automation tools. * You will perform AI security training and outreach for internal development teams. * You will provide AI security architecture and design guidance. * You will independently solve AI security problems that require novel methods or approaches. * You will influence your team's and partners' process, priorities, and choices to improve outcomes.About the teamAbout the teamThe AppSec AI team is tasked with empowering the business to create secure, trustworthy AI applications that our customers find delightful to use. We engage closely with the business from the outset of the development process to ensure that security considerations are integrated early and consistently. This collaborative approach positions us as partners with the business, minimizing the need for security trade-offs. Our close work with product teams allows us to participate in deep technical discussions and decisions. We prioritize obtaining the right training and career growth opportunities, enabling us to Dive Deep and Earn Trust with our development teams.About Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Knowledge of GenAI systems and associated security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security.- Bachelor's degree in computer science or equivalent, plus 3+ years of security engineering experience. ...

Security Engineer II, Infrastructure Security Compliance

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of with software, systems and network engineers to develop software defined solutions to increase security while reducing complexity. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Infrastructure Identity Security Team is responsible for the security and risk management of the AWS Network Infrastructure. We build systems that detect, assess, and mitigate risk across the global infrastructure and are accountable for keeping the Amazon Infrastructure secure and compliant with customer requirements. The Infrastructure Identity Team is looking for a Security Engineer to join our dynamic, outcome-driven team. The successful candidate is an owner who can deliver through high performing, diverse teams and who understands all parts of security, software development, deployment, and operations. A successful candidate must be one that can make risk-based assessments founded on data and facts. The right candidate must think like both an attacker and defender, and drive teams to take actions and mitigate risk. We are seeking engineers, with subject matter expertise in network security and software systems, specifically with access controls in large, segmented networks. We value broad technical knowledge, specifically in the fields of networking, network security, software security, security operations and incident response. We’re looking for leaders who can lead through challenges and seek to shed light on ambiguity. If that is you, Amazon is the place to be as we solve hard problems, make history, and have fun.Key job responsibilitiesYou will aid in the development, assessment, and analysis of security outcomes for AWS Infrastructure Identity Team.As a member of the AWS Infrastructure Identity organization, you are expected to be the security subject matter expert supporting the devleopment teams. Identify and drive mitigation of security risks through formal, deep dive assessment activitiesLead in the identification and application of remediation and mitigation techniques, including the development of monitoring and reporting capabilities. Additionally• Shape the future in network security through automation• Continuously assess the effectiveness of network security controls and processes• Work alongside software engineers to deliver best in class tools for Identity customers• Codify intentions that define security of traffic flows and maintain them through assessments• Deliver empirical solutions for programs which cross organizational boundaries• Research and recommend optimizations of new and existing network security architecture• Work alongside with software engineers on the design and requirements of security software• Identify network security risks and participate in resolution• Create documentation for operational procedures and user education• Mentor junior staff and participate in interviewing as the subject matter expert on network securityA day in the lifeYou will assess and document network security risks and help developers build tools that will make you more efficient. You will have the freedom to prioritize as needed to balance your personal life, professional growth, key stakeholders, your teammates, and the delivery of your assigned projects. You will help set the security bar and drive the team towards high standards and best practices. Your leadership team and peers will support your ideas and provide opportunities to give and receive feedback freely.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 4+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Bachelor's degree in computer science or equivalent- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- A strong understanding of core internet and networking technologies (routing protocols, network architecture, TCP/IP, etc.)- Excellent communication and data presentation skills that allow you to clearly, compellingly, and effectively influence audiences internally and externally, across organizational boundaries ...

Amazon Dedicated Cloud Manager, Region Reliability Engineering

Seeking a Leader to expand the Region Reliability Engineering team in Annapolis Junction MD! We are looking for an Engineering and Operations Leader to help create the Region Reliability organization. Region Reliability is the cornerstone of continuous engineering improvement by driving efficiencies across AWS through innovation, automation, and operational excellence. This new organization was created to drive consistency in operational practices across AWS, reducing duplicative efforts and refining and accelerating operational excellence and best practices for AWS Amazon Dedicated Cloud Regions to provide a simpler experience for our customers and AWS Builders.Do you like helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Are you the type of person that works with all teams to make operations a better place through simplification of process, creation of automation or building scrappy tools? Would you like to drive the systems operations of the world’s largest scale cloud compute platform? Then this is the job for you. Joining Region Reliability empowers you to drive operational improvements across AWS to delight customers. Our services operate at large scale with workloads critical to national security. These mission-critical cloud computing solutions require a relentless focus on operational excellence. Given the national security implications of our services, a deep passion for delivering reliable, secure, and high-performing infrastructure is essential. You will share big ideas and execute to deliver the next big innovations at rapid pace. You are a believer in the Dev-Ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall but solve them. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.At Amazon, we hire hands-on managers at all levels. This leader must be able to dive deep into the details on business, operations, and engineering and identify how to deliver outcomes where the solution isn’t understood yet. As a Region Reliability Engineering Manager, you will be be familiar with the technical implementation of creating, securing, deploying, maintaining, simplifying, and safely deprecating software through development and production environments. With this perspective, you drive identification of operational excellence improvements and drive adoption across the organization. You will excel at hiring and developing other Amazon Dedicated Cloud Engineers technical skill and review and improve their work. You will grow leaders in your organization to identify manual actions and relentlessly drive improvements through elimination of process, creation of automation, or escalation through owning teams to drive a better experience for our Builders. We need a technical, detail-oriented operations leader focused on operational excellence to drive best operational practices through the business. You will excel at hiring and developing systems level engineers. You will grow leaders in your organization and lead a charter that grows as your organization grows. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.For inquiries, please reach out to Kelli Sievers at ksievers@amazon.com10012Key job responsibilitiesIn this role you will have the opportunity to: - Own the continual improvement of operations at AWS. - Identify Builder operational pain points from disparate data and drive actions to resolve them. Examples includes creation, improvement, simplification, and elimination of processes. Knowing when to create a solution vs. improving existing tools. - Hire and Develop the Best leaders at AWS by leveraging your technical ability to identify outcomes, design project plans, and drive the right actions to build the technical acumen on the team. - Collaborate and learn from world-class leaders to meet world-class challenges, every day. - Work across Region Reliability to root cause operational challenges and - Hire, train, and grow new region reliability engineers - Drive continual improvement in systems operations through tool building and automation. - Drive root cause analyses, in collaboration with software development teams, as well as influencing local development to improve operational performance. - Report on the health of these services at an executive level. - Meet with internal and external customers to develop relationships and clarify requirements and schedules. - Collaborate with and learn from world-class leaders to meet world-class challenges, every day - Work in an environment where operational excellence is truly the first priority, and where the degree of automation is above bar. A day in the lifeRRE Line managers manage a team of Region Reliability Engineers. A typical day includes working with the team in the SCIF assigning and unblocking workflows, working with partner teams to drive manual task reduction through automation, drive root cause analysis for complex issues, and ensure team SLAs are consistently being met. You will mentor and grow your team, and drive strategic initiatives to generate efficiencies across operational practices. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamRegion Reliability is a new organization reinventing the way the AWS operates services on isolated networks. As a technical leader on the team, you will be responsible for operational excellence initiatives to remove manual actions, create and onboard services to automation, and work AWS teams to streamline activities. Your customers are teams across AWS. Region Reliability collects or defines best in class solutions and applies them across the company. You will be working across teams to apply these best practices, requiring you to effectively influence others. Leaders are also expected to be proficient with Amazon's and Region Reliability's tooling and processes to deliver for our customers. This enables them to fully understand the work and drive improvements through their team and partner teams. BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 7+ years of relevant hands-on systems engineering and administrative experience in networking, storage systems, operating systems- 3+ years of experience as the systems engineering and operations leader for an Internet service or leading edge IT organization operating in a 24x7 environment- Current, active US Government Security Clearance of Top Secret or above ...

Mission Operations Engineer, Project Kuiper - Mission Operations, Ground Software

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Key job responsibilitiesAs a Flight Director you will own and execute the overall operational success of the mission at a systems level and coordinate between engineering teams across ground and space systems to achieve it. Because of the scale of the mission, you will be focused on driving automation and operational excellence — identifying areas of improvement and initiating changes to improve the productivity of the fleet.You will coordinate and prepare for each launch and on-orbit demonstration, design and conduct operational rehearsals, and drive automation efforts with scalability in mind, ensuring that the constellation functions at peak performance with no manual intervention. You will develop concepts of operation for missions and experiments, lead launch and early operations, develop and perform analysis on system data, and identify areas and mechanisms for further improvement.The ideal candidate will be detail oriented, have strong verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently, and maintain professionalism under pressure. You should have knowledge in space system design and software engineering practices. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work with internal engineering teams to define our operational process. You will identify opportunities to optimize and automate, and work with software and hardware teams to implement. You will be responsible for the operational success of the Kuiper mission.About the teamProject Kuiper Ground Software team owns the infrastructure that manages and operates the constellation, providing a stable foundation for the networking team to run customer-facing connectivity service.BASIC QUALIFICATIONS- BS degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, Computer Science or related discipline.- Familiarity with basic space system architecture and subsystem functionality- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, Rust, Matlab ...

Sr. AI Compliance Specialist, Ops AI Compliance

At Amazon.com, we strive to be Earth’s most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global operations. You have to thrive in the type of environment that is constantly going and growing. In the words of Jeff Bezos, “Many of the problems we face have no textbook solution, and so we happily invent new ones.”The purpose of the Ops AI Compliance team is to manage Ops compliance with rapidly changing global AI regulations. This candidate acts as a AI compliance subject-matter expert, specifically focusing on strategic management of the builder experience in the Ops AI Compliance experience.Key job responsibilities- Implement and manage the Ops AI compliance workflow.- Partner with Ops builder teams to drive the completeness and accuracy of AI compliance documentation.- Enhance Ops AI Compliance processes through collection and analysis of builder feedback.- Partner with Ops business owners to identify and mitigate AI risks.- Identify, gather, track, and report risk metrics to Ops leadership.- Manage several projects simultaneously with a sense of urgency.- Be comfortable dealing with ambiguity.- Must be a good human that enjoys being part of a fun team.BASIC QUALIFICATIONS- Bachelor’s Degree- 7+ years in AI Compliance or a related field- Experience developing and maintaining regulatory documentation- Former role in AI compliance with knowledge of regulatory and industry requirements and standards- 3+ years leading projects with tight deadlines- Proven knowledge of domestic and global AI regulations and applying them in a complex technological environment ...

System Development Engineer, AWS WWCO Partner Systems

Partner Connectors (PC) team builds and maintains fit-for-purpose connector applications (plug-ins) in commonly used ISV platforms (e.g., ServiceNow, Salesforce, Coupa, Atlassian). These Connectors integrate AWS Public APIs and processes (e.g., ACE & Marketplace) with our customers' (partners/sellers/buyers) existing workflows and business processes in familiar tooling.These integrations enable enterprises to accelerate migration and AWS adoption at scale via oversight and governance in their system of record declared business services and operational tooling. The Connectors also address a baseline set of service management practices customers use within their existing operational tooling.We are seeking a Systems Development Engineer to develop Partner Connector solutions and integrations that enable customers to transact, procure, provision, manage, and operate native AWS resources/capabilities and Marketplace products in familiar ITSM and business services tooling such as ServiceNow, Atlassian, Salesforce, Coupa, and Ariba. As a Systems Development Engineer on the team, you will own significant portions of the product and have influence on our strategy by helping define the next wave of product features and system architecture.This is a hands-on role, where you will develop scalable technical solution integrations to third-party platforms, leveraging service management frameworks and identifying ways to empower DevOps and Cloud operations in an agile culture. The system integrations are complex, and there are significant opportunities to work at all levels, from a set of robust platform services to system-level pieces and everything in between.The ideal candidate will be a seasoned systems development engineer with a business owner mindset, who is not afraid to think big, has a strong bias for action with strategic intent, can gain customer trust, dive deep, and deliver results. You should enjoy working on complex system software, be customer-centric, and passionate about building quality software and achieving operational excellence. A commitment to teamwork, hustle, and excellent communication skills (both business and technical) are essential.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.10010Key job responsibilities- Develop scalable integration solutions on Partner Managed Connectors.- Create artifacts to help scale knowledge for customers, partners, and the user community.- Collaborate with specialist and field teams to drive the product roadmaps.- Provide customer support for the Partner Managed Connectors.- Partner with multiple teams across multiple locations with varying priorities to ensure timely delivery of solutions.- Clarify and drive project commitments, as well as establish and maintain clear chains of accountability.About the teamPartner Connector (PC) Engineers are responsible for building and maintaining high-quality connector applications (plugins) for commonly used enterprise software platforms such as Salesforce, ServiceNow, Coupa, and Atlassian. These connector solutions integrate AWS service APIs and processes (e.g. AWS Marketplace and AWS Partner Central ACE Pipeline Manager) with our customers' (partners, sellers, buyers) existing workflows and business processes, enabling seamless and efficient operations within their familiar tooling.ABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience with CI/CD pipelines build processes- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Hands-on experience implementing and customizing ServiceNow platform, including; developing custom applications, workflows, and integrations using ServiceNow's platform. ...

Security Engineering Manager, AWS Vulnerability Management

Help us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well! Since 2006, our great team at AWS has been enabling our customers to bring great ideas to life in ways that aren’t possible in traditional IT environments. With AWS you can flexibly harness compute, storage, security, and other services from across the globe as your business demands them.You will be responsible for managing a team of security engineers and technical program managers evaluating the risks related to container workloads evolving the security assurance process, identifying blockers for builders, and creating metrics to demonstrate your team’s performance. You will help set the direction for a team of security professionals that is responsible for all AWS products and services. This role combines long term strategic planning to raise the bar on security across the enterprise with the excitement and challenge of quickly reacting to new threat scenarios.As a security engineering manager at Amazon, you will be expected to speak authoritatively on behalf of your team and your technical knowledge should demonstrate both depth and breadth. You will be responsible for your team’s organizational structure and how that team works within the context of the larger AWS Security team. Leveraging the strengths of individual team members, delegating tasks appropriately and managing delivery of long term projects will all be critical tasks for this role. A security manager has deep knowledge in their domain and is a sought after thought leader across the organization. They have both management and technical expertise and actively participate in the organization’s planning processes.Key job responsibilities* Team management, growth, and organization* Professional development of team members* Project management* Metrics and projections* Driving security initiatives* Recruiting* Process Improvement* Work across AWS to partner on solutionsA day in the lifeIn this role you'll lead a team of engineers and TPMs, you'll build their careers and help solve complex security problems. You'll help identify trends in the findings your team generates and will work with partners to remove these bug classes at source. You'll participate in hiring, development, training, and team leadership. You'll own a part of the team and will be encouraged to grow your ownership and role.About the teamAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- A Bachelor’s degree in Computer Science, Cybersecurity, Information Security, degree in similar technical field, or equivalent professional experience can be used in lieu of a degree- Minimum of 5 years of experience in Security Engineering management- Minimum of 5 years of experience in managing or leading engineering teams- Experience in vulnerability management ...

Robotics Control Engineer, Amazon Robotics

Do you want to create worldwide impact in robotics while solving challenges at the edge of robotics research? Our team in Amazon Robotics builds high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans - at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking an experienced Robotics Control Engineer to join our Motion Planning and Control team. In this role, you will leverage your experience and insights gained from delivering systems to help lead us in developing products that are both innovative and scalable. Working with a world-class team of experts in motion planning, control theory, computer vision, machine learning, and robotic hardware design, you will apply the latest research trends to tackle complex real-world challenges. Together, we aim to achieve high-impact algorithmic advancements in areas such as closed-loop control, robotic grasping, and manipulation in high-contact environments - each of which carries significant value for our current and future fulfillment networks.Key job responsibilities- Design, simplify and continuously improve system controls architecture including machine control code, networking, electrical design and safety design- Develop controls code utilizing structured text on Codesys platforms- Identify and implement system optimizations- Work closely with hardware and software engineering team members to drive scalable, real-time implementations- Partner closely with hardware engineering team members on developing systems from prototyping to production level- Launch, test, and debug our systems both in the lab and in the field- Develop tools and best practices for system monitoring and troubleshooting, including HMI development.- Work with stakeholders across hardware, science, and operations teams to iterate on systems design and implementation- Contribute to value engineering of the system’s electrical and controls hardware components- 15% travel expected to support onsite system testingA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of experience developing production motion control systems for robotics or industrial automation- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- BS / MS Mechanical or Electrical Engineering (or similar field)- Experience with C++, CodeSys, Allen-Bradley PLCs, Siemens PLCs, or similar- Demonstrated experience with IEC standards (eg IEC 61131-3) for programming controls for robotics- Working knowledge of Version Control GIT- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Demonstrated experience with Functional Safety standards- Demonstrable skills in developing testable applications- Solid debugging skills and the ability to diagnose and solve difficult problems- Dedication to rigorous testing practices and design process flows- Ability to resolve complex issues in creative, efficient, and effective ways- Excellent written and oral communication skills ...

Technical Program Manager, Decommissioning, Central Operations Decommissioning

AWS Global Infrastructure is looking for an experienced Technical Program Manager (TPM) who is a passionate advocate of process excellence. This TPM will design and build operational processes, define software requirements, establish analytical reports and lead cross-functional teams to develop and deploy comprehensive equipment end of life solutions across AWS’s global footprint. This Technical Program Manager will deliver and optimize workflows and metrics that ensure all intellectual property and storage devices are managed in accordance with Security Policy and in compliance with Environmental and Legal across all work streams. The role will work within the data center operations organization, measuring and reporting on performance execution while leading projects and solving technical problems aimed to deliver safe, secure, compliant and efficient processes that reduce risk and enable scale. The candidate is expected to partner with Product Owners, Hardware Engineering, Security, Field Operations, Software and Data Analytics teams; reporting status to the leadership team. A successful candidate is customer oriented and has experience with process design, project planning, stakeholder management, communications management, schedule management and data analysis. The candidate must independently identify and produce metrics that can be used to measure success and report on progress at both the operational and the leadership levels of the organization. The successful candidate has experience in operations, document development and technical program management across time zones and has managed several large scale projects.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe ideal candidate is customer obsessed, innovative, independent and results-oriented. As a TPM, you will - Work with key stakeholders across multiple organizations to define strategy and requirements. - Be responsible for scoping and delivering end-to-end software, analytics and technical solutions that span multiple technology teams. - Establish and manage operational metrics and provide written and verbal updates to leadership. - Innovate process and tool features on behalf of our customers. - Provide process expertise to field customers in order to resolve challenges and blockers.- Collaborate with product managers, software development teams, hardware development teams, and global process owners to architect and deliver technical solutions. Your job requires a high degree of judgement, the ability to negotiate and influence delivery across teams, and excellent communication skills. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Dedicated Cloud Engineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you want to support the efforts of the Intelligence Community’s mission by providing the highest availability, scalability and security requirements possible? Are you passionate to learn how to operate services at scale while deep diving issues and harnessing your customer obsession? If so, then look no further!!!Amazon is building some of the largest distributed systems in the world, and we need astute people to support and engineer the next generation of compute and storage platforms for our customer. Amazon’s IREO (Infrastructure Reliability Engineering Organization ) team provides support worldwide with a focus on continuous improvement. We have exceptionally high standards for our infrastructure as well as our employees, and our systems are highly reliable, highly available, and turn scale into an advantage for our business and an asset to our customers. Our employees are exceptional, driven to serve customers, and fun to work with.The IREO team is looking for experienced people who are willing to own solutions, insist on the highest standards for our customers and can both think of the big picture but dive deep into solutions when the situation warrants. The skills and traits we are looking for include:- Have strong Linux/Unix Systems Administration knowledge to include reading, understanding and execution of shell scripts- Work with internal Software Development teams to drive improvement of the systems/services within the team's scope- Be a focal point for the escalation for complex issues and dive deep for solutions as well as provide guidance and knowledge-sharing with your teammates- Work directly with the various service owners and hardware design teams to collaborate on hardware issues within the fleet- Ability to understand, execute and improve documented procedures and effectively generate documentation to communicate status- Identify areas to improve operational efficiency for all services through root cause and trend analysis with the identification and development of SLA, metrics, monitors, procedures, tools, and documentation- Have, or be willing to learn, the capability to automate day to day tasks and develop/build software and/or servicesThis position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities- Support software services before they go live in Amazon Dedicated Clouds through activities such as testing, integration and establishing key infrastructure- Maintain software services once they are live by measuring and monitoring availability and overall health of the environment - Scale systems sustainably through mechanisms, automation, and evolve systems by pushing for changes that improve reliability and velocity- Actively involved in hiring and building the AWS team- Effective communication with internal customers, coordinating between teams, developers, escalation points- Periodically support a 24/7 on-call rotationAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- Current, active US Government Security Clearance of TS/SCI with Polygraph- 5+ years of administrative experience with Linux or cloud platform environments- Ability to read, understand and utilize existing scripts. ...

Security Engineer II, Application Security Automation

As a member of the Application Security Automation team, you will help provide automated security testing (SAST/DAST) solutions for all of Amazon. Our team’s goal is to empower both development and security teams with accurate security detections at the highest standards of quality in order to identify and eliminate risk across Amazon’s application portfolio. You will be responsible for performing security assessments and delivering new security detection rules to enhance our existing testing capabilities. This role will routinely challenge your technical background and critical thinking. You will be expected to collaborate with our team’s stakeholders in a fast-paced environment across many technology stacks and services to deliver scalable solutions.Key job responsibilities- Develop, curate, and improve application security detections (static and dynamic) to identify vulnerabilities at scale- Evaluate and recommend new security testing tools- Perform static and dynamic application security assessments to ensure the highest quality standard for our detection rule sets- Risk assessment and Threat Modeling- Develop, enhance, and interpret security standards and guidance- Demonstrate and promote security best practices, drive improvements of Amazon’s overall security architectureAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.BASIC QUALIFICATIONS- 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Bachelor's degree in computer science or equivalent- Knowledge of networking protocols such as HTTP, DNS and TCP/IP ...

Quality Assurance Engineer II, Auto Software (Smart Vehicles)

Quality Assurance Engineers (QAEs) at Amazon test cutting edge applications and products at the user level and code level, both manually and with automated tools. Our QAEs are able to understand software components, perform manual testing, and write automated tests with scripting tools. They work with Development, Product Management, User Experience, and Customer Support groups to understand customer usage models and develop test plans and suites that approximate real-world environments. QAEs are responsible for understanding the domain and the product in detail and will write test plans, create and execute test cases, drive the test case sign-off processes, and report results.Key job responsibilitiesDrive all phases of testing: create test plans, write and execute test cases, and promote continuous improvements to the quality assurance processes for Ring automotive products. Work closely with engineers, business owners, and customer service professionals throughout the development and testing lifecycle, including the requirements gathering and design. Consult with and advise project management and development teams on technical issues related to planning, developing, implementing, and modifying testing procedures. Provide regular, detailed status report on project progress, including test cases executed, bugs discovered, and bugs fixed.BASIC QUALIFICATIONS- 6+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience as QA lead on medium to large sized projects ...

Sr CI Engineer, MSP CX Support

Have you ever ordered a product from Amazon and wondered how the package arrived at your door so fast? Each year, billions of orders are processed through Amazon’s order fulfillment network, and our state-of-the-art material handling systems make this possible. The Mechatronics and Sustainable Packaging organization (MSP) designs, builds, and improves mechatronic, robotic and packaging automation technology to fulfil customers orders, make the supply chain more efficient, and achieve Amazon's Climate Pledge goals. We are seeking a Sr. Continuous Improvement Engineer to join the WW Continuous Improvement (CI) team and drive technical hardware, software and process improvements of our Robotics, Automation and Packaging machines in the field.The role will work closely with our internal partners including operations, maintenance, engineering and project management teams to gather continuous improvement ideas from the field through data analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role will then develop the improvements through the entire CI life cycle including: creating prototypes, running lab tests, building a business case, developing firm engineering solutions, field testing and plan for roll out the improvements across our WW Robotics network. The role will be a technical Subject Matter Expert (SME) with insights in multiple engineering fields including mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well with cross functional stakeholders. Additionally, they will be called upon to leverage their expertise to influence the design of new products under development.Key job responsibilitiesThe Sr. CI Engineer (SrCIE) is a specialist responsible for the technical aspects of MSP solutions once deployed. This role requires expertise in hardware development, controls, electronics, and mechatronics, enabling end-to-end solution ownership.The SrCIE collaborates with stakeholders, listens to customer feedback, and uses the 4M methodology (Machine, Method, huMan, Material) to holistically analyze customer needs and improve the MSP solution throughout its lifecycle. They analyze issues using structured approaches and tools (e.g. 8D, DMAIC, RCA etc.), simplify complex problems, and communicate effectively to convince stakeholders.The SrCIE owns the full lifecycle of improvement initiatives, from customer needs analysis to solution development, validation, and rollout. They build relationships with stakeholders to drive change through continuous improvement efforts on-site.Working with the MSP Operations Innovation Lab, the SrCIE quickly prototypes and tests initiatives, establishing success criteria. They also leverage MSP CX partners' skills for larger-scale rollouts and support of improvements. The SrCIE develops and owns roadmaps for MSP solutions, considering factors from other internal teams.BASIC QUALIFICATIONS- Bachelor's degree or equivalent in a technical field (e.g., Systems Engineering, Computer Science, Mechanical Engineering, Electrical Engineering)- 8+ years of experience in a leading Engineering role (Mechanic Design, Systems Development, Mechatronics, Automation, Robotics, Aerospace, etc.) with a focus on complex, multidisciplinary problems- Proven ability to collaborate with stakeholders, listen to customer feedback, and use structured approaches (e.g., 8D, DMAIC) to analyze and improve complex technical issues- Demonstrated ability to drive improvement initiatives, simplify problems, and effectively communicate with stakeholders to gain buy-in by developing clear business and technical requirements- Proficiency in leading technical collaborations and creating alignment across diverse groups (e.g., hardware, software, program management)- Demonstrated expertise in project management, including owning the full lifecycle of improvement projects- Proficiency in prototyping, testing, and leveraging cross-functional partnerships- Strong technical leadership skills, including roadmap development, mentoring, and technical assessments ...

Systems Development Engineer, Production and Post Production Technology

The Production and Post Technology (P&PT) team focuses on providing media system solutions, setting content standards, delivering production technology services, and fostering innovation across on-premises and cloud-based environments for Amazon MGM Studios productions, operations, and partners. The team’s goal is to drive operational excellence by developing and deploying scalable and cost-effective technology solutions within a secure environment. These solutions enhance creativity and deliver an exceptional customer experience for our production partners.Key job responsibilities• Write code for the web front end (React, TypeScript)• Write code for the API/Backend (Lambda, TypeScript)• Manage and build infrastructure using CDK and CloudFomation• Design and build solutions that automate manual workflows• Participate in code reviews for the team to ensure quality code and mentoring of other team members A day in the lifeA typical day will be spent writing code, doing code reviews, mentoring team members, and designing systems or providing input on system designs.About the teamThe team focuses on building solutions and products for our Productions and Studio. In this role you will be building a first party product(s) that strives to vastly improve how the Media and Entertainment space produces content.BASIC QUALIFICATIONS- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience leading the design, automation, deployment, and support of large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Systems Development Engineer, AWS HWEngS

We are seeking an L5 Systems Development Engineer to join our Firmware Builder Services (FBS) team within the Hardware Engineering Services (HWEngS) organization. In this position, you will be responsible for designing, developing, and maintaining services, systems and operational infrastructure that enable delivery of firmware to AWS datacenters globally. You will collaborate with cross-functional product vertical and firmware development teams to solve challenging technical problems and drive system designs that shape the future of our infrastructure. You will stand up operational infrastructure to manage services and systems at scale across multiple geographical regions.As a SysDev in the HWEngS organization, you’ll have a front-row seat to innovation in Hardware Engineering Services, contributing to the development and scaling of firmware deployment orchestration systems. Your work will enable the seamless delivery of low-level software/firmware to meet the increasing demands of our customers.Why you will love it: You will work directly with engineers across the company to launch next-generation AWS platforms. You will have a direct impact on our bottom line and the ability to deliver improvements for our customers. You will be part of a growing, fast paced, and fun team. You will have the ability to influence the technical direction of a large organization to build and scale systems to operate for customers world-wide.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...