Sr. Global Commodity Manager - Sensors and Lighting, Robotics Electromechanical Commodity Team

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation, with development rubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. We design autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more. The Amazon Robotics Supply Chain and Operations organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. The Supply Chain team is seeking an experienced Sr. Global Commodity Manager for Sensors and Lighting Solutions (Induction, Capacitive and Image Sensors, Light Curtains, Bar Code Scanners, LiDARs, Vision Lighting solutions and panels) with background in global supplier management, new supplier introduction, supplier development, and executing sourcing decisions to support new product introduction and long-term commodity strategy. The ideal candidate for this position will be self-managed and driven sourcing strategist, with experience in managing complex solutions, mapping and aligning design and technology roadmaps, experience in creating sourcing strategies, and business acumen to support engineering teams to develop latest technologies through strong vendor base, without capacity constrain, while achieving cost reduction goals. The Sr. Global Commodity Manager has an important role in ensuring their respective commodity and suppliers meet the technical and commercial specifications necessary for Robotics to satisfy its internal Manufacturing Operations, Supplier Quality, Supply Chain, and Hardware Engineering customers. Key job responsibilitiesThis candidate will work collaboratively with multiple business functions in a team environment and will be responsible for the following: - Managing overall supplier relationships including supplier performance, capability, capacity planning, contracting, risk mitigation, and cost and quality improvements. - Collaborating with technical operations, engineering, and program teams on new product introduction programs to define standard and custom product requirements to ensure that sourcing strategies meet the technical capabilities, cost, and business objectives. - Developing efficient and accurate mechanisms for communicating forecast and capacity requirements for sustaining and new products. - Supporting the purchasing and planning teams by monitoring supplier performance and addressing supply and/or quality issues. - Aligning supplier strategies to Robotics objectives for sustaining production and new product release. - Developing a commodity and supplier technology roadmap, aligning business requirements with supplier capabilities. - Responsible for maintaining monthly supplier scorecards and conducting quarterly executive business reviews. - Periodic travel to supplier’s domestic and international manufacturing sites, approximately 25%.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in Business, Operations, Supply Chain Management, Engineering, or related field.- 5+ years of experience in supply chain, commodity management, and supplier management in a high volume, global sourcing and operations manufacturing environment.- 3+ years of direct experience working with a global supply base of technologies for sensors, light curtains and imaging perception.- Ability to review and understand engineering requirements for sensing elements for barcode reading, presence, safety, LiDAR and overall electro-mechanical components and parts.- Experience working closely with engineering to anticipate needs, map technology roadmaps and align with development road maps.- Experience developing, leading, and executing global supplier cost, risk, and lead time reduction strategies.- Experience with price and contract negotiation and execution with top tier semiconductor manufacturers.- Demonstrated use of technical, analytical, and management skills to lead RFQs, supplier selection, supplier capacity planning, and supplier risk identification/mitigation in NPI programs. ...

Sr. Supply Chain Manager - NPI STL, Amazon Robotics Supply Chain

Preferred Locations - Seattle, BostonThe Amazon Robotics Supply Chain and Operations organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. It is a fast-paced operation that works cross-functionally with teams across Amazon and is driven by data and metrics. The Supply Chain team is seeking an experienced Sr. Supply Chain Single Threaded Leader with a proven background in Robotic automation global supplier management and executing sourcing decisions related to new product introduction programs. The successful candidate for this position will be self-managing, have a high sense of urgency and driven to achieve defined supplier management and program goals. Key job responsibilities- Lead cross-functional supply chain team dedicated to the supply chain design, sourcing and logistics decisions, and supply chain execution of programs through the product development cycle.- Act as single point of contact for program resources (leadership and working teams) to communicate Supply Chain decisions and progress, provide feedback on supply chain implications of program decisions and changes, and support financial planning and capital approvals for the program. - Collaborate with hardware engineering, operations and program teams on supplier selection, cost and new product introduction.- Responsible for definition and approval of the Supply Chain strategy (SSR), including identification of critical supply components, cost roadmap to meet payback targets, definition of capacity plan and associated sourcing and tooling requirements, supply chain risk assessment & mitigation plans- Work with sourcing in developing negotiation strategies for categories which impacts the product to deliver against business objectives and achieve sustainable relationships with strategic suppliers pertaining to Amazon Robotics products supporting the priority programs as driven by the Operating Plan (OP)- Work with GCMs on managing overall supplier relationships including supplier performance, capability development, capacity planning, contracting, risk mitigation, and cost and quality improvements.- Develop roadmap to achieving NPI and GA total cost targets (TCO), including make vs. buy analysis and value engineering opportunities- Ensure non-cost goals (Sustainability, Supplier Development, Cost Savings) are met and supported by the Supply Chain strategy. - Logistics and Inventory Management strategies – where, how much, and when will inventory be held, and what strategies can we employ to hold inventory at strategic points to reduce lead times A day in the lifeThink Big, Bias for Action and Earns Trust - are the three key functional competencies that are needed to be successful in this role. This helps to demonstrate high Customer Obsession, taking ownership, dive deep in solving business problems and Deliver Results creating value.Key functional skills are strategic negotiation experience, extract insights from data and drive actions and communication skills to influence cross functional stakeholders on executing the supply chain strategy.Key deliverable - Develop the 2-3-year Supply Chain Strategy influencing program leadership and helps in achieving financial targets on cost and lead time helping financial payback.About the teamThe team contains subject matter experts who have the passion to solve business problems. As single-threaded leaders they are wholly dedicated to solving one business problem, wakes up in the morning and worries just about that one thing, ensuring the initiative’s vision and goals are always at the forefront and is ready to escalate risks early. The team believes in developing efficient and accurate mechanisms for communicating forecast and capacity requirements for new products to scale effectively. Finally actively support and foster a culture of inclusion.BASIC QUALIFICATIONS• Bachelor’s degree in Business, Operations, Supply Chain Management, Engineering, or related field.• 7+ years of experience in supply chain, commodity, and supplier management in a combination of high/medium and low volume, global sourcing and operations manufacturing environment.• 5+ years of direct experience working with a global supply base of electronics, mechanical and electro-mechanical suppliers and integrators/contract manufacturers involved in product sub and final assemblies• Ability to review and understand engineering design documents for electronic, mechanical and electro-mechanical parts and assembly drawings for products.• Experience developing, leading, and executing global supplier cost, risk, and lead time reduction strategies.• Highly effective oral and written communication skills.• Experience with contract negotiation and execution with high volume domestic and internationally based contract manufacturers/integrators.• Demonstrated use of technical, analytical, and management skills in supplier selection, supplier capacity planning, and supplier risk identification/mitigation in NPI programs. ...

Sr. Supply Chain Manager, North America Transportation Services

Amazon is seeking a Senior Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are seeking a Senior Supply Chain Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and analyze data, with a proven history of delivering results.Key job responsibilities- Supply chain, transportation, or logistic network management solution experience- Manage and oversee various cross-functional programs, ensuring successful delivery.- Develop and refine program strategies, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Foster collaboration with internal and external partners to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.- Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.A day in the lifeAn individual in this role will work across a broad spectrum of partner teams. This will include collaboration with technical individuals like Data Scientists and Product Managers to business stakeholders to develop strategies to present to Senior Leadership.About the teamAmazon's vision for the future is one where Fulfillment Centers operate as a local store with up to 60% of flows for each DS will come from a single upstream FC. We envision Amazon’s Outbound Supply chain to be the benchmark for Performance, Speed and Cost, and do not believe in prioritizing one service over the other. The ideal network design is one that lowers cost-to-serve and, in the process, does so with a positive impact on delivery speed and reliability.The Network Optimization through Regional Design (NORD) Team's mission is to create the roadmap to enable this vision and drive cross-functional initiatives to make rapid progress towards it. The team will work across the breadth of the Supply Chain to identify opportunities to improve placement, make better fulfillment decisions and guide the development of the right infrastructure and network design to bring it all together. BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Experience using data and metrics to determine and drive improvements- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. ...

Sr. Supply Chain Manager, Amazon Custom Modules

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! We are seeking a supply chain manager for Power/Mechanicals/Thermal category to deliver the best operating, lowest cost infrastructure in the world. In this role, you will plan, coordinate and manage allocations of infrastructure components across multiple manufacturers and suppliers. In this role, you will: - Perform forecasting, demand analysis, material/inventory management, and manage supply buffers - Understand manufacturing processes to verify supply commitments and reduce cycle times - Work with component suppliers and server manufacturers to analyze, reconcile allocation and monitor changes and cancellations - Participate in requirements gathering - Understand the supply chain network and work with various analytics and software development teams, driving automation - Develop analytical tools and dashboards to track metrics, monitor SLAs, and report findings - Produce written recommendations and insights to inform key stakeholders of supply chain health and help shape solution design Key job responsibilities- Forecast generation and demand planning- Allocations of AWS material from inventory hubs to suppliers- Requirement and Specification reviews with Hardware Engineering- Ocean, air, and ground transportation planning- Supply heatmap generationAbout the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s or an advanced degree in supply chain, business, engineering, finance or related technical or quantitative field.- 6+ years of work experience in supply chain, planning, procurement, manufacturing or 4+ years with an advanced degree.- 3+ years of experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.- 2+ years of experience in program, project, or product management, or leading an implementation of a product. ...

Logistics Onboarding and Payment Manager, AWS Cloud Logistics

We're seeking a dynamic leader to join AWS Cloud Logistics (ACL) as Senior Manager of Onboarding & Payments Operations. In this role, you will lead a high-performing team responsible for the end-to-end management of supplier and logistics service provider (LSP) onboarding, integration, and payment enablement within our global network. You will drive the strategy and execution of partner onboarding processes, own payment enablement workflows, and collaborate with Product, Operations, and Finance teams to optimize our systems and processes. This position requires strong understanding of global payment systems, excellence in cross-functional collaboration, and robust analytical skills. The role directly influences ACL's ability to scale globally, managing thousands in payment transactions and the integration of key logistics partners. The ideal candidate will have experience in logistics, supply chain, or transportation industry, knowledge of international flows, and familiarity with cloud products. The candidate will haves strong leadership capabilities, demonstrated through Amazon's Leadership Principles, and a proven track record of building and scaling operations teams. The successful candidate will be responsible for establishing and tracking key performance metrics, driving continuous improvement initiatives, and ensuring compliance with global financial regulations and AWS policies. This role offers the opportunity to make significant impact on ACL's growth and operational excellence while developing and leading a critical function within our organization.BASIC QUALIFICATIONS· BA/BS degree in business, law, supply chain or related field · 5+ years’ experience in a payments, audits, performing vendor management, contract management, or bidding · 5+ years Logistics, Transportation, or Supply Chain management experience · 3+ years managing a team· 2+ years of experience with project management ...

Senior Business Analyst, NA On Road Staffing

The On Road Staffing (ORS) team is looking for a person to lead analysis and development of Labor Market Intelligence data and products, to support DSP's with their Delivery Associate (DA) staffing. As a Business Analyst in ORS, this role requires deep diving various data sets to identify trends, risk indicators, and opportunities to support overall program delivery. This person will partner with cross-functional teams, and lead programs from idea inception to implementation, while managing multiple projects.*Travel may be required once a quarter.Key job responsibilities- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into actionable reports/dashboards- Translate data into actionable insights- Identify processes to automate and scale ad-hoc requests and analyses- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs- Work within time constraints to meet critical business needsAbout the teamBASIC QUALIFICATIONS- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 5+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

Sr. Supply Chain Manager, Amazon Funded Buy Sell

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!We are seeking a senior supply chain manager to deliver the best operating, lowest cost infrastructure in the world as part of our Buy Sell Program. In this role, you will plan, coordinate and manage allocations of infrastructure components across multiple manufacturers and suppliers.Key job responsibilities• Lead supply and manufacturer transitions on to the Buy Sell program• Lead supply vs demand scenario planning analyses• Prioritize activities and align with stakeholders to deliver supply globally with a high degree of predictability• Be a subject matter expert for the supply chain operations relating to the Buy Sell program• Manage cross-functional projects against plans and objectives to meet commitments and goals• Work with component suppliers and server manufacturers to analyze, reconcile allocation and monitor changes and cancellations• Understand the supply chain network and work with various analytics and software development teams, driving automation• Develop analytical tools and dashboards to track metrics, monitor SLAs, and report findings• Produce written recommendations and insights for key stakeholders to help shape solution designAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Key job responsibilities• Create strategic sourcing plans and lead sourcing engagements in opportunity identification and RFQs• Develop negotiation strategies to deliver against business objectives and achieve sustainable relationships with suppliers• Drive supplier product technology roadmaps and execute strategic quality/availability/cost improvement initiatives. • Analyze industry capacity to predict market constraints and execute sourcing strategies to secure continuity of supply and drive cost optimization. • Develop and execute component vendor strategies in support of business requirements for AWS Server hardware. • Successfully close complex negotiations including commercial terms, statements of work, SLAs, capacity, supply & pricing. • Implement vendor performance controls and periodic executive level reviews to ensure sustained operational excellence. About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s or an advanced degree in supply chain, business, engineering, finance or related technical or quantitative field• 5+ years or relevant work in strategic sourcing and supplier management in semiconductor, electronics, cloud infrastructure or other related field • 6+ years experience in commodity management, contract negotiation, category sourcing or related supply chain experience • 6+ years of experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.. ...

Supply Chain System Engineer, Amazon Robotics

Amazon Robotics, located in the greater Boston area, is at the forefront of robotics innovation and automated fulfillment solutions. Our diverse team of engineers designs, builds, and deploys cutting edge robotic systems that revolutionize Amazon's global operations. Our unique co-located facility enables rapid innovation, seamless integration, and swift deployment of new technologies.Are you passionate about implementing and optimizing enterprise-level supply chain systems? Do you thrive on solving complex technical challenges and driving digital transformation? We are seeking an experienced Supply Chain Systems Engineer to lead the implementation, enhancement, and support of our critical supply chain applications including SAP S/4HANA, Kinaxis, and Tulip.As a Supply Chain Systems Engineer, you will serve as the technical cornerstone for our manufacturing operations, driving system excellence through strategic implementation of automated solutions and advanced processes. This role is critical in maintaining system integrity, developing comprehensive documentation, and ensuring seamless integration across our technology stack. You will be the primary subject matter expert for our supply chain systems, leading technical implementations, maintaining master data governance, developing training programs, and providing critical support for our manufacturing operations. Working cross-functionally, you'll streamline workflows through automation, resolve complex technical issues, and continuously enhance our systems to improve operational efficiency.Key job responsibilitiesSystem Implementation & Architecture* Support technical implementation of supply chain systems including SAP S/4HANA, Kinaxis, and Tulip* Provide expertise during new feature development and testing* Develop system architecture and integration solutions between platforms* Create and maintain system documentation, technical material, standard operating procedures, and training materials* Design and implement automated workflows and system controls* Coordinate user acceptance testing (UAT) across multiple stakeholders and drive adoption* Manage system enhancement projects from requirements through deploymentBusiness Analysis & Requirements* Partner with stakeholders to gather and document business requirements* Create detailed business requirement documents (BRDs) and functional specifications* Maintain product feature roadmap and prioritize enhancement requests* Develop business cases and ROI analysis for system improvementsMaster Data & System Administration* Establish and maintain master data governance frameworks* Troubleshoot system issues and provide technical support* Monitor system performance and implement optimizations* Develop and maintain comprehensive troubleshooting guides and decision trees* Perform root cause corrective action (RCCA) analysis for system issues* Conduct periodic system health checks and performance reviews* Serve as primary SME for RMTO's supply chain systems providing technical guidance on system capabilities and limitationsA day in the lifeSuccess Metrics:* API/EDI integration success rate (>95%) * Number of process paths / transactions mapped and SOPs available * Project on-time delivery and user adoption %* Cost/timing savings from automation and enhancements * Master Data accuracy and completeness (>98%)* Number of analytics/reports created and adoptedBASIC QUALIFICATIONS* 5+ years of professional experience in system engineering, inventory management, supply chain, manufacturing, or a related field* Extensive expertise in implementing and configuring supply chain systems* Deep understanding of supply chain system concepts and applications* Excellent problem-solving and process improvement skills, with the ability to translate complex technical concepts into practical solutions* Strong communication and stakeholder management capabilities, with the ability to influence cross-functional teams* Proficient in data analysis, programming, and system integration* Strong SQL skills and experience with API integrations* Experience in technical writing and requirements documentation* Bachelor's degree in supply chain management, system engineering, or a related technical field ...

Relay Account Support Specialist, Relay Account Support, Linehaul

Amazon is building the earth’s best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon’s global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon. Our team guides carriers through the application process to become an Amazon partner and resolves account-related issues for existing carrier partners. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon’s portfolio. We are seeking a detail-oriented and analytical professional with a background in transportation to join our team as a Relay Account Support Specialist. In this role, you will be responsible for resolving transportation-related cases submitted by our carrier partners, primarily focused on onboarding new carrier partners into Amazon’s transportation network. You will review case details, gather and analyze data from multiple sources, conduct phone screens, and verify critical information to make informed decisions. The ideal candidate is a strong problem-solver with experience in transportation or logistics, thrives in a fast-paced environment, and is passionate about delivering results. Key job responsibilities Key job responsibilities:• Manage and resolve cases submitted by our carrier partners, ensuring all steps in the onboarding process (data collection, verification, and follow-up) are completed accurately and on time• Conduct phone screenings and maintain clear and professional communication with carrier partners to validate information, clarify requirements, and resolve issues• Track case progress through various systems, ensuring timely updates and proper documentation of all outcomes• Prioritize tasks effectively to manage multiple cases simultaneously, meeting deadlines and business-critical timelines• Analyze data from multiple sources to identify case trends, recurring issues, and areas for improvement within the carrier onboarding process • Escalate complex issues to relevant stakeholdersBASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older ...

Supply Chain Manager III, Network Design

Join Amazon's Global Logistics Network design team to revolutionize our international supply chain. You'll lead strategic initiatives that enhance our worldwide customer experience, focusing on EU, Canada, Mexico, and Japan. This role offers an exciting opportunity to shape the future of e-commerce logistics through innovative network modeling, operational process design, and impactful recommendations. Your expertise will drive cost reduction, improve lead times, and optimize inventory flows on a global scale.Key job responsibilities- Develop network models and optimization solvers to enhance inbound strategy- Perform creative analysis using incomplete data to address strategic business questions- Transform abstract concepts into major investment recommendations- Optimize global inventory flows to maximize reliability, speed, and cost-effectiveness- Communicate strategic recommendations to executive-level sponsorsA day in the lifeYou'll collaborate with diverse stakeholders across multiple time zones, diving deep into data and analytics to solve complex supply chain challenges. Your day might involve refining network models, analyzing global logistics data, or preparing compelling presentations for executive leadership. You'll balance strategic thinking with practical implementation, always keeping the customer experience at the forefront of your decisions.About the teamOur Global Logistics Network design team is dedicated to revolutionizing e-commerce on a worldwide scale. We're passionate about leveraging leading technology and data-driven insights to create a seamless, efficient supply chain. Our work directly impacts millions of customers, making every day an opportunity to innovate and improve the way goods move around the globe.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience with SQL and/or statistical/mathematical software (e.g. R, SAS, or Matlab)- Proven experience in an e-commerce distribution environment- Exceptional written and verbal communication- Advanced analytical skills and business judgment ...

Global Transportation Manager, Amazon Robotics

The Amazon Robotics Global Logistics team is looking for a Global Transportation Manager to manage ocean and airfreight planning for freight moving from suppliers and manufacturing hubs into Amazon's new and existing fulfillment centers. This role has a vendor management component, with the candidate engaging regularly with 3PL partners and carriers.The ideal candidate will have a strong analytical background that enables them to manage multiple stakeholders across different programs, a demonstrated ability to think broadly and strategically about supply chain initiatives and the ability to persuade senior leaders to build consensus on objectives. Knowledge of international logistics is preferred.Key job responsibilities• You will be responsible for translating demand forecasts, operational constraints and market conditions into international freight budgets and capacity plans.• You will negotiate rates for ocean, port dry operations, and airfreight with 3PLs• You will be accountable for carrier performance and ensure our partners are efficient, effective, and compliant to our operational standards.• You will develop risk management strategies for seasonal peak volumes, identify at-risk operations and proactively developing/executing contingency protocols to avoid service failures.• You will provide input on logistics strategy for the purposes of network planning and cost optimization.• You will retrieve and analyze data using Excel, Tableau, SQL or other data visualization tools.• You will partner with internal Amazon logistics solutions teams for ocean and airfreight.• You will assess available technology to support our planning processes.• Successful candidates will be excellent communicators, curious, highly motivated and effective within distributed teams.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Supply Chain Manager, Strategic Planning & Sourcing, WW AMZL Engineering Supply Chain

Amazon’s Last Mile Transportation is seeking a highly skilled and motivated Supply Chain Manager to join the Strategic Planning & Sourcing team. This position will lead efforts to dive deep into billing issues, drive process improvements, standardize processes, eliminate root-cause defects within existing systems and communicate the findings effectively across different teams. This is an exciting opportunity to join a new team for Amazon.An ideal candidate has a background in transportation and accounts receivables with excellent program manager skills. They enjoy discovering and solving complicated problems and can quickly learn complex systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.Key job responsibilities•Manage assigned new site launch projects from a procurement perspective. Use Smartsheet and site-specific templates to complete tasks, review upcoming milestones, and prepare for meetings. Site tasks are organized by critical and non-critical milestones.•Check the calendar and prepare for daily and weekly meetings.•Employ current standard operating procedures (SOP) and how-to guides for task completion.•Identify, problem solve and address blockers or potential risks early by coordinating with relevant stakeholders to develop contingency plans.•Communicate with stakeholders via outlook, slack or chime regarding project updates, risks, blockers and path-to-green address immediate queries or updates.•Run reports on all EUE (End-User Equipment) orders in DSCS, confirm timely shipping, and update the NI App accordingly.•Communicate with EPMs (Execution Project Managers) regarding site specific updates for inventory not yet received – keeping track of percentages to achieve M1/M2/ART metrics.•Utilize various platforms to complete tasks for active sites, to ensure all orders and tasks align with the project schedule and the approved design revisions.•Review Lessons Learned sheet to review on a bi-monthly basis with team to ensure continuous improvement efforts are completed.•Monitor and ensure all orders are placed accurately and avoid surplus inventory.A day in the lifeAs a member of the Strategic Planning & Sourcing (SPS) Team within Amazon’s SSD FC Startup division, the role focuses on orchestrating the smooth launch and operation of new Rapid and Rural Logistics (R2L) sites. This involves working closely with cross-functional stakeholders, including execution teams, suppliers, and internal Amazon teams, to ensure that all planning, sourcing, and operational components align seamlessly. The role is integral to driving efficiency and innovation, ensuring projects are executed on time, within scope, and with optimal resource utilization. Key responsibilities include strategic oversight of site launches, procurement coordination, and stakeholder communication to guarantee the successful execution of startup projects.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Bachelor's degree or equivalent in supply chain, business, finance or related work experience- Experience in data gathering and ability to write clear and detailed analysis and requirement document- 1+ Year of experience with Smartsheet creating templates, dashboard and reports. ...

Technical Infrastructure Program Manager, AIS-SC

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company.The Supply Chain Planning team is looking for an exceptional TiPM (Technical Infrastructure Program Manager) to help us build on this mission as the volume of products, services, and locations continues to grow. The ideal candidate is one who thrives in ambiguity, is very customer obsessed, focused on operational excellence and is willing to take high degree of ownership for their program vision and execution of ideas. The ability to effectively communicate at all levels of the organization, make data driven decisions, and apply good judgement to manage escalations, competing priorities, and deliverables is essential to this role. Successful candidates will be able to balance think big with realities of delivering on customer promises today. They will also have excellent analytical and creative thinking skills, and the ability to break down complex problems with no clear answers (and at times, conflicting data) into simple, innovative solutions and/or clear, measurable implementation plans. Key job responsibilities- Manage the Sales and Operations Planning process (S&OP) for a large subset of AWS Networking Infrastructure- Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of supply chain activities.- Develop new analytical models to understand the overlap between supply and demand. - Execute strategic business objectives while working with key internal stakeholders to improve the supply chain with the latest internal and external information.- Prepare and give detailed data-driven business reviews to senior management, focused on improving forecasting accuracy and associated impacts.- You will be a positive influence across diverse teams, be able to effectively rally support for your initiatives, and be able to help deeply technical teams create simple solutions to meet your program goals.- Keys to success in this role include exceptional analytics, judgment, and communication skills.A day in the lifeAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds- Technical program management experience working directly with cross functional engineering and program teams, building processes and coordinating release schedules ...

Transportation Specialist Lead

Amazon’s Transportation Operations team is seeking a highly skilled and motivated Transportation Lead Specialist to assist in the management of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on Amazon, our transportation partners and ultimately our customers. When network disruptions happen, you’ll be at the forefront of helping the network/transportation partners clear those issues and ensure our customers get shipments on time.An ideal candidate has a background in transportation and excellent program management skills. They have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment. Key job responsibilities- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.- Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.- Ability to pull data from numerous databases (using Excel, Access, SQL (Structured Query Language) and/or other data management systems) and to perform ad hoc reporting and analysis as needed.- Perform leadership functions for the team, including regular 1:1 coaching and development sessions and directing the team as needed during the work day.- Develop performance metrics to assist with driving business results.- Ability to scope out business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we use.- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.BASIC QUALIFICATIONS- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements ...

Supply Chain Compliance Lead, OTS-Supply Chain

Supply Chain Compliance LeadThe Supply Chain Compliance Lead is responsible for developing, implementing, and maintaining a comprehensive compliance program to ensure the organization's global supply chain operations adhere to all relevant laws, regulations, and industry standards. This critical role requires a subject matter expert who can drive consistent compliance practices across multiple functions and geographies.Key job responsibilities- Establish and oversee the implementation of a robust supply chain compliance framework, encompassing policies, procedures, training, and monitoring mechanisms.- Regularly monitor changes in supply chain-related laws, regulations, and industry best practices (e.g., FCPA, export controls, customs requirements) and update the compliance program accordingly.- Conduct in-depth risk assessments to identify potential compliance gaps and vulnerabilities within the supply chain, including evaluating supplier practices and third-party relationships.- Develop and deliver targeted training programs to educate employees, suppliers, and logistics partners on their compliance obligations and responsibilities.- Implement effective due diligence and monitoring processes to ensure the organization's supply chain partners (e.g., suppliers, freight forwarders, customs brokers) adhere to all relevant compliance requirements.- Coordinate with cross-functional teams (e.g., legal, procurement, logistics) to embed compliance controls into supply chain operations, such as contract terms, supplier onboarding, and shipment verification.- Serve as the subject matter expert and central point of contact for all supply chain compliance-related inquiries and issues, providing guidance and support to various stakeholders.- Analyze compliance data and metrics to identify trends, detect anomalies, and recommend proactive measures to mitigate risks.- Maintain comprehensive documentation and reporting on the organization's supply chain compliance performance, preparing for audits and regulatory reviews as needed.- Collaborate with senior leadership to develop the strategic roadmap for supply chain compliance, aligning initiatives with the organization's overall risk management and operational objectives.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of experience in supply chain management, compliance, or a related field, with a strong focus on global supply chain compliance requirements.- Demonstrated expertise in interpreting and applying a wide range of supply chain-related laws, regulations, and industry standards (e.g., customs, export controls, anti-corruption).- Proven track record of developing and implementing effective supply chain compliance programs, including the design of policies, procedures, and controls.- Excellent project management, problem-solving, and analytical skills to identify and mitigate compliance risks.- Strong communication and stakeholder management abilities to influence cross-functional teams and deliver compelling compliance training.- In-depth understanding of supply chain operations, including procurement, logistics, and customs processes. ...

IB Network Strategy and Optimization Manager, Emerging Countries Network Planning

The Emerging Country Network Planning team is looking for a talented IB Network Strategy and Optimization Manager who will create solutions to optimize multi-year Inbound network topology design for existing countries, along with Supply Chain planning processes for new country expansion. Our scope includes emerging countries such as Mexico, Brazil, Australia, Middle East, Africa, Singapore and new countries. As a team player you have an opportunity to work with some of the best Supply Chain professionals, tech teams, Worldwide Engineers, Operations Managers, Finance partners, and business leaders across the continents to design optimal Supply Chain network solutions with an objective to solve the conflicting goals and achieve best customer experience in the most cost efficient way.This role requires working with cross-functional teams across the countries to jointly define requirements, develop Inbound topology and transportation network solutions, and manage the timelines for all current and future projects. This position involves regular communication with senior management on status, risks/opportunities, and daily change control management. Cross-team coordination, project management, and executive interaction skills are essential to be successful.This position requires strong ability to drive program(s) while dealing with ambiguity, analytical and critical thinking, the ability to understand complex data, diving deep through various information sources, and working closely with technology partners, local / regional operations, and finance teams to rapidly iterate and deliver solutions. This position also requires working across a variety of teams to drive long-term strategic initiatives and driving best practices adoption. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving and critical thinking.Key job responsibilities• Primary responsibilities for this role is to define an ideal strategy for inbounding inventory into AFN (Amazon Fulfillment network) across emerging markets by leveraging optimization and network planning tools while minimizing Inbound lead team (TILT) and cost (cost-to-serve). • Lead projects across cross-functional teams (incl. Business, SCOT, Science, Finance, Tech, etc.) focused on adoption of a new feature, service, product, or system that meet cost optimization and delivery experience maximization goals.• Own strategic initiatives and programs for inbound supply chain; develop mechanisms to engage (and influence) partner teams and compose clear and detailed strategic narrative(s) for leadership reviews.• Understand various businesses' supply chain strategies and explore new technologies to bring into the inbound network. Partner with established markets to benchmark best practices and tools for Inbound and drive implementation / adoption for emerging and new countries.• Continuously evaluate and improve aspects of inbound network performance; identify inefficiencies and deviations from strategy, analyze trade-offs, recommend solves, and influence partner teams to execute.• Form strong relationships with partner teams to understand changing requirements and prioritize tasks to meet their needs.• Contribute to the mid to long-term network planning process, tools, and features rollout and process standardization for new and emerging countries.• Around 10% annual travel to respective countries to understand local trans operations and processes.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Emerging Country Network Planning team works to optimize multi-year network topology design, along with Supply Chain planning processes for new country expansion. Our scope includes emerging countries such as Mexico, Brazil, Australia, Middle East (AE, KSA, EG), Turkey and Singapore, with more to come with further international expansionBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Experience working cross functionally with tech and non-tech teams- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working in a matrixed organization- Knowledge of either Excel , SQL or other data analysis tools at an intermediate to advanced level- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization ...

Manager III, Amazon Freight Operations

Amazon Freight is looking for an entrepreneurial minded leader to join our growing start up business as a Manager, Amazon Freight Operations. The Manager, Amazon Freight Operations will have experience working in ambiguous environments, knowledge in written and verbal communication skills, experience and success with building, growing, and leading high performing teams capable of defining new processes and ways of operating, and will be able to interface with Senior Leaders at Fortune companies. In this role, you will be responsible for building and leading a team, overseeing daily operational functions for Amazon Freight’s Enterprise customers, including load building, load planning, scheduling appointments, receiving and responding to customer requests (both email and phone), and building a world-class operations team. The position will partner with sales counterparts to identify our Customer’s needs and build processes that give our team a clear path on how to execute to those expectations. The Manager, Amazon Freight Operations role will partner closely with the Account Management team and routinely communicate and collaborate with stakeholder teams across the Amazon Freight organization to deliver best-in-class experiences for our customers. This team is in the early stages of developing much of the technology we need to scale and will require knowledge in complex problem solving and process definition in order to implement processes that enable us to meet our Customer’s needs. If you are excited about building a new business, leading a team to deliver best in class service, and influencing how we built scalable technology solutions then this role may be for you.Key job responsibilities- Build and lead a team to oversee day-to-day operations for customer accounts, including load planning, shipment tracking, and disruption management- Partner with sales counterparts to influence the book of business they build and define solutions that meet our Customer’s needs while ensuring your team has a path to successfully operate them- Partner with and influence operations leaders at enterprise Customers to implement changes to improve operational outcomes that drive efficiency gains or reduce disruptions/defects- Assign loads and plan, route, and monitor freight movement to provide on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road- Proactively communicate relevant updates to customers and/or internal teams as needed- Investigate, provide solutions, and resolve customer problems such as order delays, missed pickups, missed deliveries, and damaged freight without always having defined pathways to resolve- Conduct analysis on operational processes to make recommendations for continuous improvement, determine and measure KPIs, and create, maintain and present customer specific reporting through quarterly face-to-face interactions- Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation levelBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 3+ years of team management experience- Experience delivering cross functional projects- Experience defining program requirements and using data and metrics to determine improvements- Experience in supply chain ...

Supply Chain Manager, Amazon Grocery Logistics

Amazon Grocery Logistics (AGL) Supply Chain is responsible for the online grocery delivery fulfillment strategy across the Amazon Grocery network including topology design, capacity planning, network optimization, store launch strategy and execution, and scenario-planning for physical stores and FCs. The AGL team is looking for an experienced Supply Chain Manager to own strategic and cross-functional operational initiatives that support the growth of our Grocery business. In this role, you will use analytical, technical, program management, strategic and operations management skills to design, plan, and optimize network topology and capacity while balancing Under-the-Roof (UTR) and On-The-Road (OTR) tradeoffs. This includes leading business critical workstreams in support of key financial planning cycles and optimizing delivery coverage for an evolving network of stores that serve our customers in the US. This role is expected to accelerate progress by driving crisp and timely decisions, clearing blockers (e.g. path to green), and escalating appropriately. Key job responsibilities- Partnering with Operations, Retail and Finance partners to define, improve and optimize delivery coverage. Outputs feed directly into our business financial and strategic plans - Analyzing complex data sets and using customized tools to determine long term topology needs for our network, communicating this vision clearly to partner teams to enable strategic Real Estate and CapEx decisions- Engaging cross-functional project teams; planning, and executing complex projects across multiple organizations and stakeholders. Examples include new Store Formats that optimize selection while reducing delivery costs- Coordinating projects with tech teams to ensure our delivery network technology can scale to address future challenges and growth- Creating innovative solutions and processes to find new ways to evaluate our network, and serve our customers more efficiently- Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentalityBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 3+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Manager II, Supply Chain, AZIM

Amazon Transportation Services is looking for a Manager II, Supply Chain to oversee daily freight movement of Amazon Managed 1P Intermodal (AZIM) program. In addition, the candidate will own tactical execution, account performance, rail operations space. This position will play a key role in developing Amazon Managed 1P Intermodal (AZIM) program.Key job responsibilitiesResponsibilities include:• Responsibility of overseeing all 1P and AFE-IM Intermodal network shipments - tactical management of pickups, deliveries and in-transit disruptions• Provide network guidance to internal and external stakeholders on daily freight movement at FCs, 3P shippers, rail terminals• Coordinate the early delivery of available shipment into sites needing additional work• Provide transit and mode recommendations to IM Planning and Strategy teams based on network health• Cross-team coordination, project management and executive presentation skills are essential• Responsibility of daily attainment misses and putting together solve missesAbout the teamAZIM Operations drives the end to end operational execution of all loads (internal and external) shipped on our 1P network. The team supports regions and shippers across the Supply Chain network and is tasked with ensuring on-time pickup and delivery of freight from vendors, Amazon fulfillment centers (FCs), rail yards and shipper hubs. In the case of disruptions, the Operations team is responsible for addressing the disruption, keeping all stakeholders informed and ensuring timely resolution of the issue. The AZIM Operations team is the first line of defense in understanding network trends, delays, dwells and other exceptions that impact AZIM’s ability to deliver a world class transportation product that serves its customers on time. We operate 24/7 support and transportation operations in coordination with teams in Atlanta, Tempe, Nashville and India.BASIC QUALIFICATIONS- 2+ years of team management experience- 3+ years of program or project management experience- 2+ years of delivering cross functional projects experience- 1+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements ...

Senior Supply Chain Manager, Global Transportation Services

Amazon is seeking a Senior Supply Chain Manager to identify, develop and integrate innovative solutions that redefine customer experience standards in our North American transportation network. Amazon Transportation encompasses operations that deliver shipments from our fulfillment centers and third-party locations to customers worldwide. The Senior Supply Chain Manager, Transportation Execution will partner with key stakeholders in Network Transportation planning processes, spanning First, Middle, and Last Mile planning and strategic planning teams across the North America Transportation Network.The role focuses on aligning stakeholders to drive a Network strategy that achieves network KPI targets including cost, speed, capacity, and other metrics. Projects will include creating and improving mechanisms to bring visibility into network risks and opportunities, and working across stakeholders to implement actions that mitigate risks and achieve the network plan's KPIs.As a Senior Supply Chain Manager within the Planning team, you will leverage robust data-mining and problem-solving skills to ensure cohesive planning throughout the North American transportation supply chain.The ideal candidate should be comfortable extracting actionable insights from data, fostering ideas, and navigating from concept to execution. Strong interpersonal skills are essential for effective communication and collaboration with leaders, while providing expert feedback to customers.If you are ready to take on a role with high-level visibility across the entire transportation network, this position is for you!Key job responsibilitiesAs a Senior Supply Chain Manager on the Planning Team, you will analyze delivery performance across the North American transportation network, identify improvement opportunities, and drive business improvement programs from inception to successful implementation. Key responsibilities include:- Using data to identify potential problems with supply chain planning mechanisms' inputs and outputs- Influencing multiple levels of leadership and organizations through strong communication and analytical skills- Supporting cross-functional teams in day-to-day execution of planning program implementation- Utilizing metrics and data to collaborate with internal teams to identify process and system improvement opportunities- Developing reporting and monitoring mechanisms to track planning performance indicators and automate data analysis processes, enabling stakeholders to make effective business decisions- Collaborating with data stakeholders (Data Engineers, Data Scientists, Supply Chain Managers, and Product Managers) to implement process and technical improvements to reporting and planning mechanisms- Retrieving and analyzing data using Excel, SQL, ETL, and other data management systemsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock About the teamThe mission of the Transportation Supply Chain planning team is to steward station-level aligned planning for supply chain business partners along the first, middle, or last mile within either first or third party. The team manages and mitigates differences between the aligned plan and the capacity commitment from the business partners in order to achieve alignment to a singular, end-to-end, supply chain planning mechanism. The team is also the ambassador for the tech tools used to simulate transportation volume planning, linking technical investments with business objectives to continuously improve cost, speed, customer experience, accuracy, and growth. The team is uniquely situated to synchronize planning across the business.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Experience working cross functionally with tech and non-tech teams- Experience defining program requirements and using data and metrics to determine improvements- Advanced proficiency in Microsoft Excel, including pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Knowledge of SQL and ETLM.- Proven analytical aptitude, including the ability to mine and analyze large, complex data sets ...