Solutions Architect

This is an exciting opportunity to join the world class service team at Amazon Web Services! Come work with some of the best and brightest engineers and product managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere. Amazon Redshift is looking for a Customer Success Engineer, who possess a unique balance of technical knowledge, business acumen, and interpersonal skill. We are looking for a motivated technologist that specializes in data warehousing or database systems and is excited to work with some of the largest and most advanced customers of Redshift. Ideal candidates have a strong background in Redshift and/or other data warehouse technologies, technical consulting, solutions architect, and customer management or similar roles. Amazon Redshift is a fully managed, petabyte-scale data warehouse service in the cloud. With Redshift, you can query data in your data warehouse and combine it with exabytes of structured and semi-structured data that sits in the S3 Data Lake. Today, tens of thousands of AWS customers use Redshift to run mission-critical workloads including BI dashboards, analyze real-time streaming data, and run predictive analytics jobs. In this role, you will support Redshift engineering, product, and operations. This will include working directly with some of our largest and most important customers to identify and resolve issues, assist pre-sales deals to onboard large-scale customers, automate repetitive processes, and work closely with business and support teams. You will prioritization operational issues, communicate roadmaps with customers, and become intimate with the architecture of our systems, while also deeply understanding customer use-cases and configurations, and also help prioritizing features. The perfect candidate will have excellent communication skills, customer obsession, deep experience working with data warehouse technologies, preferably in large scale, distributed environments; and be very comfortable with networking and distributed architecture topics. You will have enthusiasm for digging deep and a flare for sharp technical communication, prioritization and organization. Open to traveling ~30% domestic with some international. Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.10031BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.We, the AB Third Party (AB3P) Integrations team are seeking an experienced and self-motivated Solutions Architect to contribute to the development of the Amazon Business API (AB API) ecosystem and enable customers on their integration journey. The AB Solutions Architect role requires a unique balance of technical depth and customer-facing experience. This includes: * Collaborating with external customers and internal teams to craft optimized, scalable, and secure AB API solutions.* Serving as a trusted advisor to organizations, helping them understand the opportunities to develop and integrate with AB APIs.* Driving adoption of AB APIs within a diverse customer base, ranging from small, medium to large enterprise sellers and 3rd party integrators.* Building technical credibility with software engineers, solution architects, product managers, and C-level stakeholders.* Linking technology with measurable business value and thinking strategically about business, products, and technical challenges.* Providing thought leadership through documentation, public speaking, reference code, and architectural guidance.Key job responsibilities* Drive business outcomes by developing technical products that accelerate AB API integration journeys, such as demo videos, code samples, and reference architectures.* Provide technical support and architectural guidance directly to AB API developers building solutions leveraging the Amazon Business Selling Partner API platform.* Create educational content like tutorials, white papers, and technical articles to drive adoption of the AB APIs.* Collaborate closely with customers to understand their use cases, provide feedback to shape the API roadmap, and ensure compliance with Amazon policies.* Lead integration projects with Sellers and 3rd Party Integrators, educating them on the value proposition of Amazon Business's features.* Develop and deliver compelling presentations, demos, and discussions to promote the adoption of AB APIs.* Demonstrate cross-functional skills to architect solutions, analyze systems, and resolve complex problems, while partnering with product and marketing teams.The ideal candidate will possess a unique balance of technical depth and customer-facing experience, with the ability to drive adoption, build trust, and deliver measurable business value through the AB API ecosystem.About the teamAB Integrations team vision is to evangelize the Amazon Business (AB) APIs, set high standards for API product releases, and enhance the experience for all developers including sellers and 3rd Party Integrators. The team of solution architects aims to shorten integration timelines, help developers adopt well-architected frameworks, and tailor API solutions to fulfill diverse use cases. The team collaborates across multiple streams, including product improvements, developer experience, driving adoption of AB-specific features, developer assistance, improving API discoverability, and providing consulting services on architecture and design principles.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

As a Google Cloud Platform (GCP) Cloud Intelligence (CI) SA you will be a leader with deep technical and business expertise influencing the AWS field on sales strategy and helping to design cloud-native solutions for their customers. You will develop and maintain cloud migration and modernization acumen across AWS and other public cloud offerings. You will document and share your insights to scale your expertise, and will also use these insights to improve our product offerings, and go-to-market campaigns. The ideal candidate is an individual who understands the public cloud and has a passion for continual learning about new cloud offerings and the latest industry developments. You must be able to collaborate with cross-functional teams, think strategically about the complex business and technical needs of our customers, and be equally comfortable communicating with C-level executives and technical decision makers. You must have a proven track record as a consultant, advisor, or main stake holder delivering cloud native solutions.Key job responsibilities* Serve as a subject matter expert on GCP technology and GCP’s go-to-market strategy.* Consult with field SAs and BDs to analyze customers’ business and technical requirements and determine how the needs can best be met by AWS. * Present your recommendations and designs directly to customers, demonstrating proficiency interacting with business executives (CxOs) and technical audiences (Architect/Director). * Analyze trends and competitive offerings to generate technical and business insights. Foster a community of compete specialists who leverage your insights. * Technical content creation (decks, whitepapers, recordings)* Deliver technical presentations and trainings to field SAs, BDMs, and product stake holders.* Deliver operational excellence managing a pipeline of technical engagements that requires rapid delivery and frequent reprioritization.A day in the lifeThe AWS Cloud Intelligence team is a specialty services organization that provides cloud compete expertise globally. We are subject matter experts (SMEs) covering top and emerging competitors, key domains, and industry segments. Cloud Intelligence enables field teams to help their customers quickly by removing both business and technical blockers in the sales cycle. We advise account teams and their customers through at scale content, gather and analyze insights surrounding comparable cloud providers, and highlight product and position gaps that our customers are experiencing to continuously improve AWS’ overall value proposition. In addition to on-demand self-service resources, the CI team provides targeted support for specific competitive opportunities through one-to-one customer engagements. This team hires SAs and BDMs who are SMEs in one or more public clouds to advise AWS field teams on the best strategies to develop compelling business cases to support customers co-existing and partnering with competing public cloud services.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 2-4 years of enterprise technology experience- 2-4 years experience with GCP- 2 years experience architecting cloud solutions in GCP- 2 years in a customer facing role- Computer Science/Technical degree or equivalent experience ...

Amazon Advertising creates impactful, customer-focused advertising solutions and technologies. Our Ad Tech team builds the technology infrastructure and ad serving systems to manage billions of advertising queries every day. The result is better quality advertising for publishers and more relevant ads for customers. Our infrastructure supports millions of Internet users and handles billions of queries per day, all delivered in milliseconds. Our data platform processes massive data sets to develop business intelligence and analytics that are critical for the efficiency and profitability of our advertising business.Key job responsibilitiesWe are seeking an experienced and seasoned ads Solutions Architect who can consult with new and existing publishers to improve their monetization.In this role, you will:* Be a key technical liaison for Amazon's Publisher customers* Partner closely with Publishers, monetization teams and internal product & engineering teams.* Troubleshoot and resolve technical challenges for our customers* Champion new product requirements and features for development* Identify short and long-term product opportunities and provide actionable recommendations to customersBASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

eero is looking for a Senior Solutions Architect to represent all aspects of the eero solution and integration process to B2B customers. This is an opportunity for an individual who loves to dive deep into wifi and networking technology, can build trust with stakeholders, can influence decision-making, and solve business goals with technical solutions. A Sr Solutions Architect at eero brings the right mix of communication and technical skills to build strong professional relationships with the customers and stakeholders along with building compelling networking solutions that solve customers' business objectives. You will work with the Business Development (BD) team to meet customers, discover opportunities to solve business objectives through eero solutions, provide designs & proposals, demonstrate technical solutions and back office integrations, manage proof of concept, and ultimately drive growth of the business. You will work closely with the Product and Engineering teams to share insights about customer needs and market trends to strategize on the roadmap. You will get involved early into the product development cycle to learn about the product, test it in lab environments and develop sales and customer enablement material. In this role you will be traveling to customer sites to work in person and help design and deploy eero solutions. Be flexible to travel 25 to 40% of the time (mostly within USA) which will be driven by customer engagements. Key job responsibilities-Dive deep into eero solution and its differentiators with customers and partners. Be ready to discuss the latest wifi and wired networking technologies, APIs, cloud architecture and more. -Run Proof Of Concept to demonstrate all the functionalities of the eero solution.-Work with product and engineering teams to help build roadmap and new products. -Write white papers and tech notes highlighting eero’s best features and technologies.-Test eero against competitors and put together a comprehensive “How to Test eero” guide for prospective partners outlining the best in-field and lab testing techniques.-Build integration between eero tools and customer’s service management systems. -Build API scripts to help customers automate their deployment and monitoring of the eeros. BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients- In depth knowledge of wifi and networking protocols- Experience in designing, deploying and troubleshooting wired and wireless networks ...

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help some of our largest customers build and deploy GenAI enabled applications using Amazon Bedrock and SageMaker, fine tune and build Generative AI models, and help enterprise customers leverage these models to power end applications. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services.At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You must have deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, and fine-tuning techniques. You should be proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches. You must have experience with embedding model fine tuning and retrieval method evaluation approaches. You should understand the security and compliance requirements for ML/GenAI implementations. You must have experience with LangChain, LLAMAIndex, Data Augmentation, Responsible AI, and Performance Evaluation frameworks. You should have experience architecting end to end ML/Gen AI applications for customers using AWS services and Well Architected Framework.Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. You will get the opportunity to work directly with senior ML engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation. Travel up to 30% may be possible.Key job responsibilities- Customer Advisor- Implement, and deploy state of the art machine learning solutions under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers.- Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and providing guidance on their customer engagements. - Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback. - Develop and support an AWS internal community of GenAI related subject matter experts worldwide. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 3+ years of experience in end to end technical architecture, design, deployment and operations for Generative AI/ML platforms and applications.- 1+ year experience working with technologies related to large language models including LLM architectures, model evaluation, adapters, model customization including pre-training and fine-tuning techniques.- Proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches.- Proficient with prompt engineering, function calling, agentic workflows, embedding model fine tuning and retrieval method evaluation and optimization approaches.- 5+ years of experience in design/implementation/consulting for Machine Learning/AI/Deep Learning solutions - using one or more Deep Learning frameworks such as TensorFlow and PyTorch.- 5+ years professional experience in software development in languages related to ML like Python or Java. Experience working with RESTful API and general service-oriented architecture.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, engineering, or computer science. ...

We are seeking Principal Enterprise Architects to join our Strategic Customer Engagements (SCE) team to work on AWS’s most complex commercial pursuits.The ideal candidate has experience in leading global technology strategies with enterprise companies, demonstrated experience in defining strategic technology initiatives, bringing together multiple solutions together to create a holistic solution. You are a proven expert and thought-leader in complex business-IT transformations including platform modernization, enterprise systems, digital transformation, cloud deployment and migrations, transformational outsourcing, governance, software development, and enterprise architecture. You have a sales background that enables you to drive a pursuit engagement. You are a well-rounded and broad architect that is able to easily interact with builders, architects, and C-suite leadership.Customers we engage with are looking to be disruptive and leaders in their markets and industries. You will advise them on how they can reimagine, re-invent and transform their business to create new business models and economic value, using modern digital technologies.Key job responsibilities• Work with senior customer leaders (CIO and CTO) to build a common vision and architecture based on the transformation strategy• Engage in pursuits that span across multiple Amazon businesses• Define end-to-end holistic outcome-based solution in collaboration with sales, strategy, and business development teams• Ensure multiple solutions work together, align to enterprise architecture standards, leverage common solutions and services, and meet financial targets (cost and benefits)• Serve as the AWS executive technical sponsor for the strategic transformation initiative• Engage with system integrators, multiple ISVs and other partners and provide oversight• Create board ready presentations articulating the transformation strategy, solution vision and value case• Present the strategy and vision to the C-suite including CEOs, COO, CFO, CIO and CTO• Partner closely with Sales Leadership teams and Field Sales organizationPartner with cross functional teams across Amazon and partners – legal, product, engineering, architecture, structuring, and professional services to help execute a winning pursuitA day in the lifeCustomers we engage with are looking to be disruptive leaders in their markets and industries. You will advise them on how they can reimagine, re-invent, and transform their business to create new business models and economic value, using modern digital technologies.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 10+ years of experience building and implementing technical infrastructure and services, and/or consulting experience advising such operations • 5+ years in a technical leadership role e.g. CTO, Head of Technology, Engineering/Technology Director, General Manager, Principal Solutions Architect, Lead Architect/Engineer, etc. ...

Are you a technology leader with an accounting and finance background who is passionate about transforming the accounting world with innovative technology solutions? This job could be the perfect fit for you.Amazon is a fast-paced, dynamic, high-tech company based in Seattle. Amazon’s Global Accounting Technology team is seeking a bar-raising Solution Architect who can build scalable technical solutions, consistently exceed expectations, thrive in a challenging workplace, and actively contribute to our talented team.The ATEAM (Accounting, Tools, Entities, Automation, and Management Reporting) Technology team is a dedicated group of Amazonians in global accounting. We identify accounting business processes for automation, facilitate process improvement workshops, document automation use cases, build the automations, and launch and manage them. Our team’s primary focus is to provide accounting process optimization, standardization, and technology services to help global accounting and finance communities improve efficiency and controllership by reducing procedural frictions and enabling automated solutions for greater productivity.The ATEAM Agile Automation team has begun implementing automation solutions for global accounting. This initiative aims to reduce manual efforts in global accounting, thereby minimizing risks to our financial statements while enhancing productivity, efficiency, and controllership. We are looking for a Solution Architect to build automation solutions for global accounting using AWS services, Alteryx, and internal homegrown automation tools. This role is critical to the success of the automation program and has high visibility with Accounting and FinTech leadership. The person in this role will collaborate with various project stakeholders, other solution architects, software developers, BI engineers, data engineers, AWS infrastructure teams, and accounting managers. The Solution Architect is responsible for developing and deploying Alteryx solutions promptly while meeting Amazon’s highest standards. Key responsibilities include maintaining existing automations in our production environment to ensure smooth month-end and quarter-end close processes, enhancing automations by conducting root cause analyses, and providing solutions for recurring problems. They will also support system integrations with Amazon's internal applications using AWS services. This role requires participation in daily scrum calls with internal team members and providing regular project updates to management.Additional responsibilities include designing internal controls, working with internal InfoSec and Amazon security teams, and ensuring Sarbanes-Oxley (SOX) compliance. Once automation use cases are deployed into the production environment, the developer will hand over the use case to the production support team. The core competencies of the support lead are application management, systems analysis, and incident management, with a focus on process standardization, application configuration, business rules/logic, and data management. Adequate technical skills are required to address customer needs quickly and provide analysis and remedies across many tasks. Critical success factors for this function include skilled application expertise, standardized intake, SLA management, application configuration best practices, development, end-user training, and exceptional incident management engagement.Key job responsibilities• Tackle accounting-technology challenges with scalable solutions delivered in a quick and nimble fashion.• Help define front-end architectures, own and implement specific components, and help shape the overall user experience.• Contribute to defining best practices for solution-design and development.• Collaborate closely with customers, program- managers, data engineers, software-developers and other solutions-architects to deliver the product.• Contribute to planning, design, implementation, testing, operations, and process- improvement as a member of an autonomous team.• Take responsibility for technical problem-solving, creatively meeting product-goals, and developing best-practices.• Python programming-skills.• Mentor/support the growth of other Solution Architects.• Focus on long-term business-technology objectives and targeted business outcomes by clarifying automation technology-capabilities and assessing and mitigating security-risks.• Ensure platform scale, availability, and stability, involvement in automation development cycles, and provide best-in-class support-services.• Own application-management, systems analysis, and incident management, with a focus on process standardization, application configuration, business rules/logic, and data-management.• Possess adequate technical skills to quickly address customer needs and provide analysis and remedies across many tasks.• The critical success factors for this function are skilled application expertise, standardized intake, SLA management, application configuration best practices, development, end-user training, and outstanding incident management engagement.About the teamThe ATEAM (Accounting, Tools, Entities, Automation, and Management Reporting) Technology team is a dedicated group of Amazonians in accounting who will identify processes for automation, facilitate process improvement workshops, document automation use cases, build the automation, and launch and manage automations.Our team’s primary focus is to provide accounting process optimization, standardization, and technology services to help Global Accounting and Finance communities in efforts to improve efficiency and controllership, by reducing procedural frictions and enabling automated solutions for greater productivity. The solutions we deliver are usually short to mid-term in nature compared to Fintech-solutions that are designed for long-term scalability. BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Amazon Devices team is looking for an experienced and motivated leader who possesses a unique balance of technical depth and relationship management skills. Our partners develop apps and games for Amazon devices powered by Fire OS and Alexa, such as Fire tablets, Echo Show, Smart TVs (e.g. Fire TV Edition), and streaming media players (e.g. Fire TV Stick). As a Senior Solutions Architect, you will work with top-tier partners to create incredible experiences that will wow customers. Key job responsibilitiesProvide technical consultation to strategic app and game partnersCreate policies and establish processes for supporting app developersDevelop unique, compelling, and exciting presentations and demonstrations of new Amazon technologiesDeliver persuasive, passionate, high impact, high quality presentations to senior decision makersDocument best practices and create development resources that can be used by developersBuild reference architecture, frameworks and toolkits to drive adoption at scaleManage complex projects with significant impactA day in the lifeYou will act as the primary technical liaison between external partners and Amazon product teams to help shape their product roadmaps. Your role will be to guide partners as they productize and integrate with Amazon Services and enable them to grow their business through monetization and increase in engagement. You'll evangelize best practices through whitepapers, presentations and sample code. As you build relationships with your partners, you'll understand their business, product roadmap, and challenges. You'll use this information to advocate on their behalf to Amazon product teams, helping improve the feature sets and quality of Amazon products and services.If you have a passion for the app space, a solid understanding of the technologies involved, and a strong ability to communicate clearly and advocate for partner needs, this role is for you.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Solutions Architect will play a pivotal role in defining and implementing Third Party (3P) Partner technical integration strategy and services. The successful candidate will be a trusted advisor, working to integrate Kuiper and partner systems in order to facilitate a wide range of business processes. Kuiper is looking for thought leaders who are able to create innovative solutions to problems and leverage learnings to increase integration efficiency and operational success. You will have the opportunity to help shape Kuiper's early partner engagements, and develop scaling mechanisms as the team expands. Key job responsibilities- Own the technical system integration and technical system validation with Kuiper 3P Partners- Dive deep with both 3P Partners and internal stakeholders to determine technical requirements, architectures, and outcome- Advocate for 3P Partners and provide feedback to Kuiper's internal teams, including product, engineering, operations and marketing- Collaborate with Business Development, Operations, Product and Engineering teams to develop best practices and scalable solutions- Work with leadership team to set the Partner strategy and make appropriate high-judgment trade-offs between features and speed-to-launch- Manage the entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international, etc.- Responsible for launch plan and enablement, working to ensure that all teams have what they need to be successful- Provide input into new business development opportunities, lead calls with key customers, create tools to support the success, help to identify opportunities to increase that success- Establish goals and reviewing metrics to identify opportunities and deliver success- Research and identify new opportunities to innovate on behalf of our customers- Excellent written and verbal communication skills, consisting of both short-form and long-form documents and a combination of internal and public speakingExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will lead our efforts to architect straight forward solutions that create business continuity and efficiencies for Kuiper partners. You will learn and understand Partner operations, technology needs and challenges. About the teamGlobal Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute on strategies to launch and operate Kuiper services globally through multiple distribution channels. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, local and regional partnerships and fixed service operations in service enabled countries.BASIC QUALIFICATIONS- Bachelor’s degree or equivalent industry experience- 7+ years of customer service center management with a proven record of understanding and managing call center key performance indicators- 2+ years of Strong leadership and team management skills, with a proven ability to motivate and mentor team members to achieve their goals.- 5+ years of experience in process development and improvement centered around consumer account services, technical support, and escalation resolution ...

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help some of our largest customers build and deploy GenAI enabled applications using Amazon Bedrock, fine tune and build Generative AI models, and help enterprise customers leverage these models to power end applications. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services. Join the Worldwide Specialist Organization (WWSO) Bedrock GTM team as a Sr. Manager of Specialist Solutions Architects!You will work with broader AWS Field organization to ensure that they understand the value proposition of the services that you are responsible for and are able to assist our customers in maximizing the value they derive from these services. You will manage a team of talented individuals whose mission will be to transform the entire software development lifecycle (SDLC) and the way individuals interact with technology.Key job responsibilitiesRoles and Responsibilities: • Manage a team of Specialist Solutions Architects for [AWS Service area or customer set]• Interact at the CxO/VP level, as well as developers and technical architects, to develop pipeline, secure lighthouse customers, drive top-line revenue, and explore strategic partnerships. • Develop and deploy sales motions and programs that leverage AWS Field Sales teams, as well as technology and consulting partner channels. • Collaborate with the Service and Technical teams to create solutions that solve customer problems, including reference architectures, patterns, automation, release plan, etc.• Collaborate with Marketing to develop and align digital marketing campaigns to drive awareness and demand.• Technical Thought Leadership• Hire, on-board, train, and develop new Solutions Architects from internal and external sources• Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud• Coach Solutions Architects in the skills needed to conduct training sessions for new and existing customers• Capture and share best-practice knowledge amongst the AWS solutions architect community• Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices• Become a trusted advisor within customer accounts to enable them to be “Cloud advocates”• Act as a conduit and liaison between customers, service engineering teams and supportAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 5+ years of management of technical, enterprise customer facing resources or equivalent experience- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.- 7+ years of experience in end to end technical architecture, design, deployment and operations for AI/ML platforms, Generative AI applications, and AI Services. ...

We are seeking a Transformation Enterprise Architect to join our Strategic Customer Engagements (SCE) team for the most complex commercial pursuits in AWS.You will bring proven experience leading global technology strategies with enterprise companies, defining strategic technology initiatives, and connecting multiple solutions for a holistic customer vision. You are a proven expert and thought-leader in complex business-IT transformations including platform modernization, enterprise systems, digital transformation, cloud deployment and migrations, transformational outsourcing, governance, software development, and enterprise architecture. You have a sales background that enables you to drive a pursuit engagement to completion while effectively influencing and partnering with builders, architects, and C-suite leadership.Key job responsibilities• Work with senior customer leaders (CIO and CTO) to build a common vision and architecture based on the transformation strategy• Engage in pursuits that span across multiple Amazon businesses• Define end-to-end holistic outcome-based solutions in collaboration with sales, strategy, and business development teams• Ensure multiple solutions work together, align to enterprise architecture standards, leverage common solutions and services, and meet financial targets (cost and benefits)• Serve as the AWS executive technical sponsor for the strategic transformation initiative• Engage with system integrators, multiple ISVs and other partners while providing providing oversight• Create board ready presentations articulating the transformation strategy, solution vision and value case• Present the strategy and vision to the C-suite including the CEO, COO, CFO, CIO, and CTO• Partner closely with Sales Leadership teams and the Field Sales organization• Partner with cross functional teams across Amazon and partners to include legal, product, engineering, architecture, structuring, and professional services to help execute a winning pursuitA day in the lifeCustomers we engage with are looking to be disruptive leaders in their markets and industries. You will advise them on how they can reimagine, re-invent, and transform their business to create new business models and economic value, using modern digital technologies.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 10+ years of experience building and implementing technical infrastructure and services, and/or consulting experience advising such operations • 5+ years in a technical leadership role e.g. CTO, Head of Technology, Engineering/Technology Director, General Manager, Principal Solutions Architect, Lead Architect/Engineer, etc. ...

We are seeking a Senior Solutions Architect to join our Unified Workcell Compute (UWC) team. The UWC team is responsible for services that manage Amazon's edge compute fleet - over a million devices across thousands of locations worldwide. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We're looking for entrepreneurial and innovative individuals who thrive on solving tough problems.As a Senior Solutions Architect, you will play a crucial role in architecting solutions to complex problems, working with customers to design and implement UWC across various Operations environments.In this role, you will combine your business acumen with deep technical skills to influence long-term technology strategies for our customers. You will work in environments with high ambiguity, where business objectives and technology strategies are often undefined. Your expertise in physical compute, peripherals, Linux operating systems, and IoT will be essential in driving the adoption and optimization of UWC for managing industrial PCs, thin clients, and other embedded devices across Amazon's vast network of fulfillment centers, sort centers, and delivery stationsKey job responsibilities- Architect and assist customers in building solutions to complex challenges, ensuring they are extensible, reusable, secure, reliable, cost-optimized, and operationally excellent.- Partner with customers for end-to-end solution design, applying judgment and experience to advise on short-term and long-term implications of trade-offs in areas such as extensibility, flexibility, scalability, and maintainability.- Lead technical solution discussions with customer teams, diving deep into technical details and proactively vetting high-risk, inefficient, or overly complex solution options.- Develop and maintain trusted advisor relationships with senior leaders in customer organizations, influencing their strategic direction to align short-term technology decisions with long-term business outcomes.- Contribute to the creation of new patterns, methodologies, and best practices for UWC implementation and integration with existing customer systems.- Lead the development, delivery, review, and maintenance of technical content, including sample code, blog posts, presentations, white papers, and workshops.- Identify gaps in UWC products and services, gather effective customer feedback, and translate it into clear business and technical requirements for product and engineering teams.- Collaborate with internal teams (e.g., sales, business development, professional services, support, engineering) to deliver the right technical solutions that delight customers.- Mentor and develop other team members, contributing to the growth of the Solutions Architect community within Amazon.A day in the lifeAs a Senior Solutions Architect for UWC, your day might include:- Starting your morning by reviewing the latest updates to the UWC architecture and preparing for a customer meeting to discuss their complex device management needs across multiple fulfillment centers.- Leading a technical deep-dive session with a customer's IT and operations teams, exploring how UWC can integrate with their existing Linux-based systems and IoT devices to improve device provisioning and management.- Collaborating with UWC product managers to provide feedback on new features based on customer needs, particularly focusing on enhancements to the job orchestration and credential rotation capabilities.- Drafting a whitepaper on best practices for implementing UWC in multi-compute workcells, drawing from your experience with recent customer deployments.- Mentoring a junior engineer on how to approach a challenging customer scenario involving the migration of legacy CDM-managed devices to the UWC platform.- Participating in a cross-functional meeting to discuss the roadmap for UWC's support of ARM-based devices and contributing insights based on customer requirements you've gathered.- Ending your day by reviewing and providing feedback on a technical proposal for enhancing UWC's software distribution mechanisms to better support containerized applications across diverse device types.About the teamOur team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help some of our largest customers build and deploy GenAI enabled applications using Amazon Bedrock and SageMaker, fine tune and build Generative AI models, and help enterprise customers leverage these models to power end applications. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services.At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You must have deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, and fine-tuning techniques. You should be proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches. You must have experience with embedding model fine tuning and retrieval method evaluation approaches. You should understand the security and compliance requirements for ML/GenAI implementations. You must have experience with LangChain, LLAMAIndex, Data Augmentation, Responsible AI, and Performance Evaluation frameworks. You should have experience architecting end to end ML/Gen AI applications for customers using AWS services and Well Architected Framework.Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. You will get the opportunity to work directly with senior ML engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation. Travel up to 30% may be possible.Key job responsibilities- Customer Advisor- Implement, and deploy state of the art machine learning solutions under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers.- Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and providing guidance on their customer engagements. - Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback. - Develop and support an AWS internal community of GenAI related subject matter experts worldwide. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 3+ years of experience in end to end technical architecture, design, deployment and operations for Generative AI/ML platforms and applications.- 1+ year experience working with technologies related to large language models including LLM architectures, model evaluation, adapters, model customization including pre-training and fine-tuning techniques.- Proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches.- Proficient with prompt engineering, function calling, agentic workflows, embedding model fine tuning and retrieval method evaluation and optimization approaches.- 5+ years of experience in design/implementation/consulting for Machine Learning/AI/Deep Learning solutions - using one or more Deep Learning frameworks such as TensorFlow and PyTorch.- 5+ years professional experience in software development in languages related to ML like Python or Java. Experience working with RESTful API and general service-oriented architecture.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, engineering, or computer science. ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Within SMGS, you will be part of the core worldwide GenAI Training and Inference team, responsible for defining, building, and deploying targeted strategies to accelerate customer adoption of our services and solutions across industry verticals. You will be working directly with the most important customers (across segments) in the GenAI model training and inference space helping them adopt and scale large-scale workloads (e.g., foundation models) on AWS, model performance evaluations, develop demos and proof-of-concepts, developing GTM plans, external/internal evangelism, and developing demos and proof-of-concepts.Key job responsibilitiesYou will help develop the industry’s best cloud-based solutions to grow the GenAI business. Working closely with our engineering teams, you will help enable new capabilities for our customers to develop and deploy GenAI workloads on AWS. You will facilitate the enablement of AWS technical community, solution architects and, sales with specific customer centric value proposition and demos about end-to-end GenAI on AWS cloud.You will possess a technical and business background that enables you to drive an engagement and interact at the highest levels with startups, Enterprises, and AWS partners. You will have the technical depth and business experience to easily articulate the potential and challenges of GenAI models and applications to engineering teams and C-Level executives. This requires deep familiarity across the stack – compute infrastructure (Amazon EC2, Lustre), ML frameworks PyTorch, JAX, orchestration layers Kubernetes and Slurm, parallel computing (NCCL, MPI), MLOPs, as well as target use cases in the cloud. You will drive the development of the GTM plan for building and scaling GenAI on AWS, interact with customers directly to understand their business problems, and help them with defining and implementing scalable GenAI solutions to solve them (often via proof-of-concepts). You will also work closely with account teams, research scientists, and product teams to drive model implementations and new solutions.You should be passionate about helping companies/partners understand best practices for operating on AWS. An ideal candidate will be adept at interacting, communicating and partnering with other teams within AWS such as product teams, solutions architecture, sales, marketing, business development, and professional services, as well as representing your team to executive management. You will have a natural appetite to learn, optimize and build new technologies and techniques. You will also look for patterns and trends that can be broadly applied across an industry segment or a set of customers that can help accelerate innovation.This is an opportunity to be at the forefront of technological transformations, as a key technical leader. Additionally, you will work with the AWS ML and EC2 product teams to shape product vision and prioritize features for AI/ML Frameworks and applications. A keen sense of ownership, drive, and being scrappy is a must. About the teamThe Foundation Models (fka Training & Inference) team is highly specialized on computational workloads, performance evaluations and optimization. We work with Foundation model builders and large scale training customers, dive deep into the ML stack including the hardware (GPUs, Custom Silicon), operating system (kernel, communication libraries (NCCL, MPI), Frameworks (PyTorch, NeMO, Jax) and models (Llama, Nemotron...). We also work heavily with containers (Docker, Enroot), orchestrators/schedulers (EKS).Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 5+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises. As a Senior TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience ...

Come build the future of Generative Artificial Intelligence, Large Language Models, Agents, and Voice Assistants. If you have the right blend of passion, technical expertise, customer obsession, curiosity and creativity, you may just be right for the Senior Solutions Architect role in Alexa Americas team. In this role, you will work with some of the top companies, across the Americas, to develop cutting-edge AI experiences that will wow customers using the latest Alexa services and GEN-AI models on a variety of Amazon and third party products.You must have high degree of hands-on development experience, being able to code in Java and/or other programming languages. Your responsibilities will include owning key technical relationships and driving the ultimate success of partner projects. You will be the “face of Amazon” with key partners and drive discussions with senior technical leaders/CxO in those organizations. You will also be able to think strategically about business, product, and technical challenges and map the intersection of partner needs and Amazon priorities. This role requires both excellent communication skills as well as the technical background to fluently interact and provide guidance to software developers and architects.Amazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.Key job responsibilities• Provide technical consultation to strategic development partners. This includes API integrations; as well as the design, creation, and deployment of applications using Voice and GEN-AI. • Actively identify opportunities to deliver experiences that demonstrate what is possible on Amazon devices and services.• Build and showcase unique, compelling and exciting demonstrations of new Amazon technologies• Deliver persuasive, passionate, high impact presentations to senior decision makers and large groups of technical and business leaders• Document best practices and create development resources that can be used by other developers• Engage with Partners by speaking at events, meet-ups, and webinars.About the teamThe Alexa America team defines, delivers, and create Alexa experiences based on customer needs; including both consumer and enterprise customers. The team drives engagement, manages local content and Alexa's local personality, support device and feature launches and set priorities to improve quality for customers across device types (Echo, Fire TV, Alexa Built-in, and Mobile).BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- Ability to code in Java, and other application languages. Experience with API integrations, Large Language Models (LLMs), Generative AI, Experts, chatbots, and Agents. ...

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place.The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, and maintaining inventory via deals that empowers buyers to make investments that best address their campaign objectives.We are seeking a Solutions Architect for the North America Supply Desk team. In this role, you will partner buyers, ADSP product, and engineering to triage and troubleshoot technical implementation issues, build robust scalable solutions to automate and future proof the business, and provide detailed feedback, guidance and expertise to stakeholder technical teams to enhance ADSP supply facing products. In this role you will also work closely with Publishers and SSPs to provide guidance around deal technical best practices and expectations when working directly with ADSP. This role requires expertise in the transaction of display, OLV (web + app) and CTV supply. The ideal candidate must be self-motivated with a proven track record in advertising technology. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. We are looking for candidates who are comfortable at the intersection of technology and business. The Solutions Architect is a very technical role - you must be broadly competent across many areas of technology (infrastructure, security, DevOps, databases, application development, analytics) and deep in at least 2-3 of those areas. On the business side, the ability to connect technology with measurable business value is critical to a solutions architect. The Solutions Architect will spend most of their day interacting with several customer stakeholders, including developers, team leads, and engineering directors.Key job responsibilities- Detailed Deal Troubleshooting being able to provide guidance and root causes to deal related issues. - Educate partner engineering and technical support teams on technical best practices.- Build robust and complex SOPs which help bring solutions to stakeholders and customers - Engage with product and engineering to uphold the Supply Desk technical bar during any net new product releases. - Perform technical tests of all newly released products. - Utilize log level data and insights to root cause issues and communicate those complex issues to business teams. - Automate manual daily tasks of the Supply Desk team to ensure efficiency and optimization.Here are some other qualities we are looking for:- Enjoy working with advertiser / agency customers. You will have a passion for educating, training, designing, and building advertisers solutions for a diverse and challenging set of customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer, and pre-sales experience.- You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on ADSP.A day in the lifeA day in the life for a Supply Desk Operations Solution Architect encompasses three primary responsibilities. The first is managing and root causing a troubleshooting ticket queue for relevant customers. The second is to collaborate with stakeholder and engineering teams on process improvements to reduce TTR for troubleshooting and number of troubleshooting cases. The third is identifying areas of immediate opportunity to automate the existing operational business by leveraging existing and / net new products. A Supply Desk SA is successful when they are able to manage multiple issues and be able to communicate those issues, root causes, and next steps to resolution clearly and concisely to senior leadership and customers. BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...