Business Developer III - Amazon Pharmacy, Payer Team

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed.We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Account Manager, B2B to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!#everydaybetterKey job responsibilitiesImplementation of net-new Partner programsExisting program optimization and opportunity lead generationHealth and ROI of existing programsOversee project scheduling and timely deliveryProvide timely, clear and concise and complete communications to Partner and Amazon Pharmacy LeadershipAssess program risks, anticipate challenges, and request support in escalation management when necessaryRelay market needs and requirements back to internal Amazon Pharmacy teamsBASIC QUALIFICATIONS- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- 5+ years of pharmacy benefit management or home delivery pharmacy experience in a corporate setting ...

Market Manager - Chicago Western Suburbs, Devices Offline Sales & Marketing

Amazon offers a collection of revolutionary devices and the device business is one of the most innovative and fastest growing at Amazon. Our lineup includes Echo devices, Kindle e-readers, Fire tablets, Amazon Fire TV, and more. We pride ourselves in being able to provide customers a fully-integrated service with easy access to millions of movies, TV shows, magazines, newspapers, books, songs, apps and games.The Amazon Offline Retail team is responsible for selling Amazon devices into many brick and mortar retailers across the US. Market Managers lead sales and marketing initiatives for Amazon branded products in retail locations. They are responsible for the in-store experience, running assisted selling events, fostering relationships and training at the store level and promoting Amazon through customer interactions. Market Managers are focused on increasing sales of Amazon products in retail stores, educating store associates and consumers on the value of Amazon devices, accessories and Amazon in general.Market Managers ensure the Amazon in-store experience and merchandising is properly implemented across retailers. They serve as the Amazon evangelist, running group training events for sales associates on how to sell Amazon and participating in assisted selling activities. They manage the in store product transitions and retailer communications. They rely heavily on influence over authority to drive project deliverables. Key job responsibilitiesIn this role you will:· Travel to complete store visits within assigned territory· Manage business expense (mileage, etc.) and submit expense reports accurately· Effectively install, troubleshoot, and maintain a variety of Amazon devices in various national retail stores· Assist customers and is an ambassador of the Amazon brand· Develop professional relationships with store managers, general managers and in-store employees· Educate store associates on the value of Amazon devices, accessories and Amazon ecosystem Work with retail sales personnel to resolve merchandising and training issues.· Follow instructions to assemble displays and reset sections according to planogram· Set-up and/or ensure powered displays are fully functional· Conduct basic merchandising visits such as stocking, cleaning, auditing, and updating signage· Ensure the Amazon in-store experience and merchandising is properly implemented across retailers within your region· Conduct sales and training demonstration in-store and during large scale events based on program / market needs· Complete daily instore reports to document visits, including submitting digital photos· Participate in assisted selling activities during peak selling times at select retail locations· Collect business and market insights from consumers and store associates· Create and participate in quarterly business reviews and quarterly business reviews· Work independently with minimal supervision· May be asked to participate in overnight travel· Be on your feet for up to 8 hours at a time· Push, pull, lift or carry items up to 50 pounds (with or without reasonable accommodation)· Must work flexible work hours including nights and weekends (ability to work 40 hours a week)· It is required to possess a cell phone compatible with Form.com which includes, iOS and Android devices. Form.com is not compatible with Windows, Blackberry or any other OS· It is required to have access to reliable transportation to travel between worksites during the work day· Possess a valid driver’s license, proof of insuranceA day in the lifeMarket Managers ensure the Amazon in-store experience and merchandising is properly implemented across retailers. They serve as the Amazon evangelist, running group training events for sales associates on how to sell Amazon and participating in assisted selling activities. They manage the in-store product transitions and retailer communications. They rely heavily on influence over authority to drive project deliverables.About the teamThe Amazon Offline Retail team is responsible for selling Amazon devices into many brick and mortar retailers across the Unites States. Market Managers lead sales and marketing initiatives for Amazon branded products in retail locations. They are responsible for the in-store experience, running assisted selling events, fostering relationships and training at the store level and promoting Amazon through customer interactions. Market Managers are focused on increasing sales of Amazon products in retail stores and educating store associates and consumers on the value of Amazon devices, accessories and Amazon in general.BASIC QUALIFICATIONS2+ years of work experience in retail sales · High School Diploma or equivalent · It is required to possess a mobile phone compatible with iOS or Android operating systems. ...

Sr. Category Adoption Manager, Managed Spend Category Adoption

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible and join us in building and celebrating the value of Amazon Business; unlocking our potential worldwide!Key job responsibilities•Engage in deep discovery with customers to advise on ideal procurement solutions utilizing a diverse suite of product features in concert with in-depth analysis of spend.•Qualify, solution and close deals to exceed targets for new business acquisition.•Relay market needs and requirements back to internal Amazon teams including Product, Tech, Supplier Operations, and Category Management, often via writing.•Be the Voice of Customer with key internal Amazon stakeholders.•Prioritize collaboration with selling partners to maintain high levels of customer engagement and mindshare.•Analyze results to evolve sales strategy over time and inform the business.About the teamAre you a top performing B2B sales champion looking to own driving an indirect category spend growth strategy among the largest businesses in the world? Are you an expert in helping businesses manage their indirect spend more effectively through creating prescriptive procure-to-pay solutions?The Amazon Business team is dedicated to developing solutions that make procurement easy for businesses. Category Adoption Managers are an integral component of our growth strategy, acting as subject matter experts in procure-to-pay to advise our largest customers on cutting-edge modes of spend-management. As a Category Adoption Manager, you will have the exciting opportunity to co-own the new-business acquisition sales motion with our largest customers, while helping refine our forward-looking sales strategy. The ideal candidate will have B2B sales experience identifying, developing, negotiating and closing highly comply large-scale deals. The candidate should be a highly analytical self-starter with a proven track record of meeting and exceeding goals with experience selling category solutions (i.e. Office, IT, JanSan expertise). The ideal candidate collaborates with partner teams effectively and influences business partners to achieve the best customer experience.BASIC QUALIFICATIONS- 5+ years of B2B or enterprise sales with a focus on hunting new business experience- Knowledge of procurement and source to pay processes and solutions or equivalent experience- Experience with Microsoft Office products and applications- Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...

Premium Support Business Development Manager, Business Development, Premium Support- NAMER-CIENG

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.As Premium Support BDM, you will be part of the Enterprise Support organization. You will support the Premium Support strategy and own driving the go-to-market (GTM) efforts for Support, with the objective to increase adoption for paid support offerings amongst AWS customers while maintaining target margin performance, and using Support to accelerate AWS platform adoption for the customers. You will engage our customers to understand why they need Premium Support solutions (or why not; e.g. Enterprise Support or Enterprise On-Ramp), what are the pain points and obstacles in their current support offering. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, value and return on investment vs price) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support in driving AWS platform adoption, estimate the ROI, and design and execute initiatives to help accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support value proposition, in order to build long-term business opportunity. You will engage partners to develop and pilot new Support offerings via the partner ecosystem.The ideal candidate will possess a keen business sense and exceptional analytical skills, is able to articulate and communicate a clear value proposition across customers, partners, and within the AWS organization, and is comfortable working across internal functions and geographies. The candidate will be naturally curious, going beyond the obvious to discover unexpected insights and translate those into tangible business value.Key job responsibilities• Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adoption of Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, Migration Services, plus other new products launched throughout the year)• Analyze drivers of Enterprise Support Services adoption and identify levers for improvement• Identify, design and execute controlled experiments in driving Enterprise Support Services adoption• Review and analyze Enterprise Support Services pricing and costing, ensuring savings are passed on to our customers• Quantify impact of Enterprise Support Services adoption on AWS Platform adoption, estimate the ROI of Support investments in accelerating AWS platform adoption• Develop and refine sales collateral, reference cases and value proofs for customers and partners• Drive commercial innovation in Support, e.g. differentiated support offerings per customer segment. In conjunction with Field Enablement, create Support related training programs and material for the field team so that they can properly articulate the Support value proposition• Work with stakeholders across Commercial/Public Sales, Premium Support, and Enterprise• Prepare and present business reviews to the senior Sales and BD management team• Drive Enterprise Support Services deals end to end with SalesAbout the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of developing, negotiating and executing business agreements experience- 6+ years of professional or military experience- 6 + years of experience in a role focused on creating and implementing organizational strategies.- Bachelor's degree ...

Quality Manager, Amazon Hub, NA HUB Quality

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer centric company, where customers can find and discover anything they might want to buy online. Amazon Hub is growing and we are working to create a world class delivery experience for customers through alternate delivery options - lockers and pickup points. If you are passionate about delivery operations and look around corners for ways to serve customers, we want your help.Amazon Hub is seeking a leader who will be responsible for all aspects of customer delivery strategy for one of our Pickup Point Types operating in the United States and Canada. The successful candidate will build and maintain strong relationships with internal and external partners – including last mile carriers, technology, supply chain, and customer service. This role is Program Management and Process Improvement focused and the ideal candidate must be both analytical and creative, seeking out ways to improve customer experience and executing on those ideas. Strong interpersonal skills are also important as the position will have frequent interaction with senior leadership at Amazon and partner companies.The role will:- Works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enablers to implement solutions for customer, cost savings in process workflow, systems configuration and performance metrics. Leads projects and opportunities across the Operations (FCs, Sortation, logistic centers, Supply Chain, Transportation, Engineering) that are business critical, and may be global in nature.- Leads from medium to large complex, cross-functional strategic projects and opportunities.- Prioritizes projects and feature sets, evaluate and set stakeholders expectations for Amazon’s marketplace: country, regional and/ or cross regional level.- Writes clear and detailed functional specifications based on business requirements as well as writes and reviews business cases.- Applies rigorous approach to problem solving.- Highly analytical skills needed to interpret large data sets.- Performs supporting research and analysis, and drive the product (project, processes/ deliverables) development schedule from design to release.- Structures and develops implementation plans and works with Ops leaders to pilot and test new solutions and then roll-out across the broader Ops organization at country/cross-country and/or cross regional level.- Credible business partner to Amazon’s Operations network.- Manages critical relations with external partners (e.g. vendors) and contractors from the initial phase of the project to its execution.- Demonstrates strong hands-on project and operations management.- Demonstrates strong ownership of any part of their project. Possesses combination of practical and intellectual skills and an ability to shift, and adapt to different tasks that vary between complex analyses and hands-on project and operations management.- Possesses relevant understanding and experience on operational processes and workflow. Able to dive deep in the operational process to correct underperforming parts and acts as a trouble shooter.- Provides technical/operational guidance to the teams, managers, and field personnel on their projects or part of the medium to large project and processes.- Is consulted regarding operation model, and, for higher levels is considered as a formal owner of the Operation model.Key job responsibilitiesA Quality Manager will have responsibility for a pickup point product and manage the transportation delivery quality of Amazon packages to those locations. They will review performance by using existing reporting tools, as well as develop SQL queries to deep dive the performance. They will work with the carriers to identify opportunities for improvement, and put programs in place to drive those improvements.A day in the lifeThe life of a Quality Manager has a few items that set the cadence for their work. At the start of the week they will review prior week performance, identify issues, deep dive those issues, and then work carriers to resolve those issues during the week. They will also spend time on projects to find ways to simplify their work by finding ways to automate manual processes.About the teamThe NA Quality team is based in Bellevue and we work with our peers throughout the world to find and deploy quality improvements for the US and Canada.BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- 2+ years of experience managing vendors, with demonstrated success in driving vendor management improvement in a process improvement or quality management role ...

Sales Account Manager

Come build the future with us! Amazon has a unique opportunity to accelerate your career and make impact on our advertising customers globally. If you are a customer-obsessed individual interested in joining a rapidly growing organization, we’d love to talk with you!Amazon Ads is looking for a results-oriented Associate Account Manager who is passionate about learning and creative problem solving. This full-time role is ideal for an early career candidate who is interested in launching a career at the intersection of advertising and analytics, has a history of achieving ambitious goals, and is an analytical problem solver.Candidates well-suited for the role are fast learners, data driven, strong communicators, effective listeners and project managers who are able to balance competing priorities.Key job responsibilities- Strive to delight our customers by becoming a knowledgeable partner on Amazon Advertising solutions- Take a consultative approach to optimizing customer’s advertising campaigns through the use of data and Amazon insights- Perform in-depth data analysis to deliver actionable insights and recommendations- Evaluate KPIs and optimize campaign performance using a data driven approach- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 2+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc.- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing- Adept at solving problems that span business and technology- Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Amazon Freight Business Developer , Amazon Freight LSP Team

Amazon is looking for a driven, entrepreneurial, and analytical Account Representative. The ideal candidate will be excited by partnering in launching a new start-up from the beginning of its life cycle, and will have familiarity leading sales generation with small to medium sized customers.Amazon Transportation Services is building systems and capabilities to ensure that external shippers’ freight in the Amazon network (vendors, suppliers, sellers) is moved with the highest service and lowest possible costs. To meet this goal, we are continually striving to innovate and provide best-in-class service levels. You will efficiently negotiate terms and close deals with logistics service providers. Internally, you will work with functions that cut across the organization including legal, technology, marketing, transportation and customer service, to drive great customer experience for our program.The ideal candidate will exhibit strong analytical and interpersonal skills with the ability to work in a fast-paced, innovative climate. You will communicate with senior stakeholders within the Amazon Leadership team, as well as working with leaders at major companies to strengthen partner relations. The candidate is as comfortable working on strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized, innovative logistics solutions, drive process improvement, standardize procedures and negotiate effectively.Responsibilities of this role will include (but are not limited to): Build and maintain a pipeline of opportunities and provide key metrics and regular forecasts. Ability to identify and drive revenue, adoption and market segment share of our product Manage numerous accounts concurrently & strategically, ensuring customer satisfaction In-depth knowledge and understanding of the logistics and transportation industry. Build strong working relationships with vendors, suppliers, businesses and internal peers. Engage with internal and external business teams and stakeholders to identify opportunities to improve performance and service. Earn trust of customers and recommend product solutions that fit their business needs. Measure performance, articulate root-cause analysis, and link to specific improvement areas. Assess program risks, anticipate challenges, and provide escalation management when necessary. Meet or exceed targets for customer and/or feature spend adoption. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment.Key job responsibilitiesBuild and maintain a pipeline of opportunities and provide key metrics and regular forecasts.Ability to identify and drive revenue, adoption and market segment share of our productManage numerous accounts concurrently & strategically, ensuring customer satisfactionIn-depth knowledge and understanding of the logistics and transportation industry.Build strong working relationships with vendors, suppliers, businesses and internal peers.Engage with internal and external business teams and stakeholders to identify opportunities to improve performance and service.Earn trust of customers and recommend product solutions that fit their business needs.Measure performance, articulate root-cause analysis, and link to specific improvement areas.Assess program risks, anticipate challenges, and provide escalation management when necessary.Meet or exceed targets for customer and/or feature spend adoption.This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environmentBASIC QUALIFICATIONS- 2+ years of professional or military experience- 2+ years of generating new opportunities with strong focus on pipeline tracking and deal execution through entire sales cycle experience- 2+ years of exceeding quota and key performance metrics experience- Bachelor's degree- Experience with business development, partnership management, or sourcing new business ...

Sr. Account Manager, PARP, Residential

Amazon opened its doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Pickup and Returns continues this core customer-centric value by providing pickup solutions for customers that fit their lifestyle. If you are passionate about operations and look around corners for ways to serve customers, we want your help.We are seeking an experienced Sr Account Manager to join the Pickup and Return Points team, supporting our growing network of multi-family Apartment Lockers. In this role, you'll be responsible for managing relationships with Property Manager customers, proactively identifying and implementing customer-focused enhancements, and driving process improvements across our locker network. At Amazon Pickup and Returns we are transforming how quickly and conveniently Amazon delivers to its customers. Our partners want to work with us to host lockers so they can offer the latest convenience for their customers. In this role, you'll have the opportunity to work with a wide variety of partners that include national and franchisee locations.Key job responsibilities- Serve as the primary point of contact for assigned Property Manager customers- Build and maintain strong relationships with key stakeholders at each property- Conduct regular check-ins and performance reviews with customers- Proactively address customer concerns and escalate issues when necessary- Identify opportunities for operational enhancements across the locker network- Develop and implement process improvements to increase efficiency and customer satisfaction- Create and maintain standard operating procedures (SOPs)- Prepare regular performance reports for internal stakeholders and customers- Analyze data to identify trends, opportunities, and potential risksA day in the lifeDay to day responsibilities include collaborating with internal teams to streamline workflows and reduce manual effort, communicating with Property Managers and proactively addressing their needs, monitoring and reporting on key performance indicators (KPIs) related to the Locker network, and developing and implementing strategies to improve property manager, driver, and resident experience.BASIC QUALIFICATIONS- 6+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions- Bachelor's Degree ...

Manager, Analytics & Insights, Ads Analytics & Insights, Amazon Ads

This role is open to NYC. Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We are looking for a highly skilled and motivated people leader in our Analytics & Insights Group (AP, A&I) to help scale our growing advertising business. The A&I team is a group of customer-facing data and marketing scientists within Amazon Ads. We work directly with the largest Amazon Ads customers, helping them leverage Amazon’s unique data signals in the form of insights so that they can run more effective Advertising campaigns. In this role, you will lead a team of Analytics & Insights Professionals to work with leadership from our Ads customers and our internal sales teams to: 1) Set marketing strategy to drive performance on and off the Amazon store using Amazon Ads as an input; 2) Design and analyze success metrics for marketing campaigns; 3) Create insight driven learning agendas to achieve customer goals; 4) Communicate recommendations to executive leadership in a clear and compelling fashion. Key job responsibilitiesYou and your team will:- Use Amazon’s data and your understanding of our advertising customers’ business to provide guidance to C-suite marketing leaders through business reviews and frequent in-person presentations to regularly iterate on and articulate a brand’s strategy.- Present findings and insights in a consultative way to the customer and collaborate with relevant internal teams in order to provide a complete solution.- Be able to deal with ambiguity in order to decipher complex problems, select an ideal solution from a wide array of analytic techniques and concepts and translate into actionable requirements for your team.- Have the ability to collaborate, work cross-functionally and communicate effectively across multiple business functions and geographies. - Create and deliver bespoke analyses and insights for some of the world’s largest advertisers to drive growth across advertiser KPIs and help them grow their businesses. - Demonstrate deep analytical ability, and develop great expertise in Amazon’s proprietary metrics, working to constantly evolve how we analyze and communicate data driven insights to our advertisers.- Educate other teams on Amazon media offerings and keep them engaged by delivering learning sessions, writing training documentation and whitepapers for internal and external use.A day in the lifeCheck out this post from a current team member explaining a day in the life on the A&I team: https://www.linkedin.com/feed/update/urn:li:activity:7227708010918227968/ BASIC QUALIFICATIONS- 7+ years of Consulting/Advisory experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 5+ years of Python (preferred) or R experience- 7+ years of external or internal complex and large scale project management experience ...

Customer Practice Manager, AMER-US-CST

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Senior AdTech Consultant, Amazon Marketing Cloud - Technical Solutions

Digital Advertising is one of the fastest growing areas at Amazon. Brands, agencies and partners are relying on our ad technology and we are seeking a seasoned Ad Technology Consultant to own enterprise engagements with our top customers and partners.In this role, you will obsess over enabling our customers to achieve their business outcomes through architecting, guiding and co-implementing solutions using the Amazon ad-tech stack and AWS Services You will be a client facing consultant to engineers and Analytics teams, while evangelizing to CTOs/CMOs, to drive integrations into our customers enterprise workflows and systems to deliver the most value. You are an expert in data and technology and how data is driving outcomes for marketers.RESPONSIBILITIES: - Engage customers – collaborate with Product and Sales managers to develop strong customer trust, vet requirements upfront, and drive excitement for the right ad tech solution that achieves the customer’s business outcomes. You will be equally adept at participating and driving executive level conversations about our ad technology capabilities with customers, as well as having in depth integration discussions with client-side engineering and analytics teams. - Manage and deliver ad tech integration engagements – you will have working knowledge of AWS services such as EC2, S3, RDS, CloudFormation and Sagemaker and functional knowledge of ad technology to drive implementation engagements. On more complex engagements, you will seek and drive partnership with AWS counterparts who have IT level relationships with our clients to provide an end-to-end joint solution. - Develop software code /scripts and / or build automation of analytics / dashboards to create custom solutions / insights for business outcomes / Assist with modeling for audiences, bidding, and measurement. - Drive usage and adoption – your integration engagements will enable usage of Amazon Advertising Technologies to activate advertiser’s campaign and marketing insights. You will continuously monitor the integration inputs you drive to measure the output of activation. - Be a customer advocate – you will take your learnings from customer engagements and work with Product and Sales teams to convey the voice of the customer and influence our roadmaps.BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience- 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 5+ years of software development with object oriented language experience- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- 7+ years of external or internal customer facing, complex and large scale project management experience- Bachelor's degree, or 7+ years of professional or military experience ...

Sr. Business Coach , DSP Business Coach Team

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time. The Senior Business Coach finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Senior Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success. Sr. Business Coaches partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world. ABOUT AMAZON LOGISTICSAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. WHAT YOU’LL DOAs a Senior Business Coach, you will partner with Delivery Service Provider (DSP) owners assigned to delivery station(s) in Nevada. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. A Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, Compliance, and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. A Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally. Key job responsibilities - Supporting owners as they onboard to the program and prepare to launch. - Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. - Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights. - Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. - Willingness to travel; the role is based out of our Bellevue (SEA82) location, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed and meetings in our NA DSP hub cities. BASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Bachelor's Degree ...

Customer Success Manager, Strategic Account Services

The Strategic Account Services (SAS) organization is seeking a Customer Success Manager to shape the future of the program. The Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities. The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, deliver solutions, and scale benefits to impacted sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of sellers.• Proactively seek out new opportunities for customers and sellers. Create tailored solutions and recommendations. Present compelling growth recommendations through a consultative approach.• Design seller growth action plans, collaborating effectively with cross-functional teams and your sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against challenging account goals. Able to assess and prioritize greatest value-add growth actions and deliver for sellers.• Implement and track metrics to record the success and quality of your portfolio of sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key activities that are underway for the seller, following up, escalating, and clearing blockers as appropriate across organization. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a large customer set.• Educate sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Help to identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you are involved with to your leadership/management team and are effective at answering questions in detail.BASIC QUALIFICATIONS• Experience: 3+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Bachelor's degree or equivalent.• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. • Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. • Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas. • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. ...

Sr. Ad Tech Account Executive, Ad Tech Sales

Would you like to own strategic partnerships and drive revenue for one of the top companies for programmatic media and emerging Ad Tech? Would you like to be part of a sales team focused on increasing adoption of Amazon Ads technology products by engaging with advertising agencies and enterprise customers? Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With our first-party insights, 300+ million worldwide customer accounts, Amazon properties, and third-party publishers and exchanges - brands can reach the right audiences in the right places, both on and off Amazon. With a rapidly changing landscape, agencies and enterprise marketers are adopting Amazon Ads technology, including our DSP, measurement and cloud products, and APIs to enhance the customer experience, exceed their business goals, and navigate complex marketing problems. Do you have the sales experience, industry knowledge, and customer relationships to help establish Amazon Ads as a leading Ad Tech platform?Key job responsibilitiesIn this role, Ad Tech Account Executives are subject matter experts of multiple products within the Amazon Ad Tech Suite. They focus on accelerating tech feature activation and usage - which improve campaign planning, activation, and measurement - as an enabler to drive media growth and tech revenue fueled by our ad tech flywheel. The Ad Tech Account Executive role involves selling features, products, or an entire suite of products, to optimize the advertising process. Examples include Amazon Marketing Cloud, Amazon DSP, APIs, and AWS components. They remain customer obsessed by collaborating with other internal Advertising and AWS sales teams to develop strategic customer plans to grow programmatic media investment through adoption of Amazon’s entire ad tech suite. They possess a deep understanding of the ad tech / marketing technology industry and regulations, to advise which products and features within Amazon’s ad tech stack best address each customers’ main needs and challenges. For example, an Ad Tech Account Executive communicates to customers the benefits of investing in Amazon Marketing Cloud, including insights of their core customer, creating durability in measurement with industry shifts in identity, or developing custom models to evaluate the lifetime value of customers. Ad Tech Account Executives play a strategic role in the overall growth of the Amazon Ads business.About the teamThis team partners with many of the largest advertisers and agencies focused on growing revenue through the adoption of advanced ad tech features.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- Experience closing sales and revenue generation ...

Sr. Account Executive, LCS, Services

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial & Consumer Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required.This role will require travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

Strategic Customer Engagements Deal Lead, Public Sector

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a unique opportunity to engage with AWS public sector customers on strategic opportunities, increase the growth of AWS (Americas Public Sector), and to establish AWS as their key cloud technology provider.As a member of SCE, you will be responsible for end to end Deal Cycle leadership for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of businesses to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.The ideal candidate will have customer facing experience, be a proven collaborator across internal and external stakeholders, and be a high business judgment individual.Opportunity Strategy: Partner with broader internal team and work with the customer to help set objectives, analyze key data and ensure executive alignment on the strategy for the opportunity. The individual will be able to provide advice on the competitive situation and create an actionable strategy to meet the outcomes desired by our customers and our business.Deal Structure: Understanding the desired business objectives and creating a competitive deal structure that maximizes the value of the opportunity. This includes analysis of the historical purchasing patterns by the customer, and understanding of AWS programs that can support achieving customer’s business outcomes.Negotiations: Experience with customer negotiations focused on the commercial aspects of the deal and associated contractual business terms.Closure: Will be able to bring the deal to contractual closure, including briefing senior management and managing and coordinating all of the internal and customer stakeholders.Key job responsibilities• Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.• Develop and shape the overall deal strategy and structure to meet customer business outcome and goals• Contribute to developing AWS’s value proposition and solutions• Drive revenue growth and Cloud adoption• Closely collaborate with key stakeholders across the organization for North America regional public sector sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)• Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities• Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes• Develop strategies for pricing and discounts; effectively communicate and identify deal blockers• Lead or support presentation of deal proposals to CustomersA day in the lifeA day in the lifeThe AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS• 10+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure • 10+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals • Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

Senior Account Executive, PubSec GOV - State & Local

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Local Government team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com through an Amazon Business Account. Sr Account Executives are responsible for initiating and developing strong relationships with medium-large public sector agencies as business customers. They balance their time between acquiring new business customers and assisting those customers in enabling their account to best suit their specific needs. The candidate will work closely with customers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to addresses the business needs. The ideal candidate will have experience developing relationships at the C-Suite level, as well as across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Business/Customer Travel (25-50%)BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Deal Desk Manager, Policy, Kuiper Commercial Deal Desk

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilities• Define and centralize Deal Desk Policy/Process organizational strategy, and are the single threaded owner of all Policy/Process related initiatives. • Collaborate with cross functional stakeholders to identify, investigate, and resolve existing deal policies and process escalations, blockers, issues, gaps, and pain points that impact deal velocity. • Leverage your organizational experience, advanced business judgement, and understanding of the impact on stakeholders to drive goals to completion. • Identify opportunities and define the roadmap to achieve organization-wide objectives while, streamlining or eliminating excess processes. • Influence teams to decouple from dependencies and eliminate problems that stifle innovation.• Cultivate best practices through analysis and reporting in support of continuous improvements• Capture and analyze customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable business growth. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 4+ years of policy related experience ...

Sales Account Manager, Grocery

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Sales Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop campaign strategies and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS - 2+ years of digital advertising and client facing roles experience - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Business Development Rep- Channel, Amazon Key

In this role, you'll be a part of Amazon Key’s Channel Sales team. The team is in charge of building strategic relationships with top channel partners throughout the country. You'll be responsible for growing Amazon Key's presence through your strategic relationships with channel partners. In this role, you'll work closely with Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale). It will be this team's job to manage our top strategic partnerships and serve as escalation path for the success of our building management customer service.Key job responsibilities • Proactively manage and grow a portfolio of strategic channel partners to drive sales• Collaborate closely with partners to position Amazon Key as a primary solution for their customer base• Support the end-to-end sales cycle, from initial discovery to contract negotiation and implementation• Train channel partners to ensure they are able to drive each Amazon Key solution • Serve as the main point of contact and strategic advisor for your partners, providing exceptional client service and support • Identify and capitalize on cross-selling and up-selling opportunities to expand Amazon Key's footprint within your partners customer base• Partner with internal teamsAbout the teamAmazon Key for Business is the multi-unit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon logistics' delivery drivers to customers doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers.The Business Development team provides strategic partnerships and go-to-market strategy to drive customer adoption.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience in setting up and managing a sales pipeline- Experience with business development, partnership management, or sourcing new business ...