Sales, Advertising, & Account Management

Amazon Ads is the advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (from upper-funnel video solutions like Prime Video to performant sponsored ads), enterprise ad tech (Amazon DSP, Amazon Ad Server, Amazon Marketing Cloud, Amazon Publisher Services) and a rich array of unique creative, format and measurement solutions. We offer advertisers premium brand placements on our owned and operated properties, including Prime Video, Thursday Night Football, Twitch, and FireTV as well as on third-party publishers via Amazon Publisher Services.We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The insights we deliver to advertisers and their partners enable them to build unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale. We seek a Packaging & Development Principal to join the Global Entertainment Brand Partnerships team, primarily responsible for overseeing product and packaging requirements to positively impact Brand Partnerships revenue. This role will be a central contact interfacing between Product, Finance, Prime Video Ads, Amazon MGM Studios and Ad Ops to develop product and planning global parity across 15+ Prime Video Ads locales. This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Ads. The Packaging & Development Principal comes with a background in video and advertising to support the long-term Sponsorships and Branded Entertainment strategy. They will be responsible for supporting several senior level mechanisms including CPRs (Critical Program Reviews), and WBRs (Weekly Business Reviews).This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Ads. Key job responsibilities• Work directly with Product and Ops teams and develop revenue driving products and media packaging strategies • Responsible for writing product requirements and informing future roadmap additions, to help innovate on future state Sponsorship ad innovation. • Aggregate VOC and partner with WW GTM to drive video solutions for customers and growth for Amazon; produce stack-ranked set of sales priorities, and influence requirements, roadmap decisions and trade-offs• Work with Finance to develop automated systems and processes that will monitor and support campaign pacing and optimizations• Support the vision, value proposition, planning, and packaging solutions to grow our video GTM approach across video sponsorship products • Work directly with regional Video Sales Specialist and sales teams via sales enablement and demand generation strategies to achieve our revenue and adoption targets • Assist in regional training development for sales enablement executionA day in the lifeThe ideal candidate will possess a premium content advertising, revenue focused, and strategic leadership background within video and STV that enables them to drive a comprehensive strategy around how Amazon approaches video advertising sponsorships. This Principal will partner cross-functionally across leaders within Amazon Ads, Prime Video, and Amazon MGM Studios.BASIC QUALIFICATIONS- A self-starter with demonstrated ability to think strategically and analytically about sales, business, product, and technical challenges with the ability to build and convey compelling value propositions and work cross-organizationally to build consensus- Experience building and deploying media packaging, positioning and messaging, and product support. A track record of working with customers to introduce new products, develop market fit, and help the broader organization scale sales of the solution. Building collateral to support (PPT)- 8+ years of professional experience in video advertising and supporting product launches- Experience in media planning preferred- Experience communicating results to senior leadership- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies and entrepreneurs. Our ad solutions— including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our environment is fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, flexible, detail-oriented, analytical, and comfortable working with multiple teams across multiple locales.This is a rare opportunity to join a start-up business within Amazon Ads and play a strategic role in building the future of Local Ads. This is a key role in our recently formed Local Ads team. This individual will own some of our high impact local relationships as we create a brand new business and revenue stream for Amazon Ads. You will be joining a fast growing, quickly evolving organization, where the ability to wear many hats and help across projects will be crucial. You are expected to inspire, lead, think and act both strategically and tactically for your customers, using your strong business acumen and experience selling digital advertising solutions to help your partners grow and scale revenue. You enjoy solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving. Key job responsibilities* Establish and foster relationships with senior local agency leadership to drive top down account team influence and customer discovery. * Build relationships across buying, planning, account and executive teams by establishing expertise to act as a strategic partner, providing insights and relaying relevant guidance to the customer to meet shared objectives.* Act as single threaded owner for assigned local agencies to maintain consistent messaging and delivery of new Amazon Ads narratives, with a focus on STV/Video products. * Own the quota of your assigned book of business and manage it in Salesforce.* Conduct virtual and in-person meetings demonstrating subject matter expertise and a point of view on industry and/or specific advertising solutions, with deep knowledge of your customer’s vision and objectives.* Be a strategic leader who creates future value for Amazon with local agencies, while delivering immediate results.* Determine the right goals, inform decisions, and help design scalable, long-term solutions that meet shared objectives.* Leverage an entrepreneurial mindset to solve complex problems, with solutions tailored for each customer and made as simple as possible.* Assess, develop, and advise managers and/or senior leaders on overall business strategy.* Utilize customer input to drive innovation creating ease of execution for our partners by improving policies, process and products.* Identify mechanisms to evolve and simplify the team’s practices while ensuring customer short- and long-term expectations are met.* Work with marketing and product teams to develop local specific strategies and respective narratives for local digital media advertising growth* Take ownership of the pre and post-sale process ensuring we exceed customer expectations and deliver results.* Travel up to 50%BASIC QUALIFICATIONS* 5+ years of B2B sales experience* Experience with sales CRM tools such as Salesforce or similar software* Experience in account management and selling of digital media ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, Amazon devices, services like Prime Video, Twitch, FireTV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Wireless Advertising Sales team you will report to a Sales Manager and use your experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (Wireless/ Telco vertical experience preferred but not mandatory), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required.Key job responsibilities- Deliver the highest level of sales and customer service to our clients- Manage, penetrate, and develop relationships with clients to unlock new budgets, diversity active lines of business, and drive investment in new ad products- Drive deals from prospecting to closure- Retain and grow revenue from existing advertisers- Be an Amazon Ads product expert across Amazon's diverse product suite- Learn and utilize tools to help build relevant advertising solutions for our advertisers- Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals- Effective January 2, 2025, the in-office expectation at Amazon is five days a week on days when you are not traveling.BASIC QUALIFICATIONS- 7+ years of digital media ad sales experience- 5+ years of B2B sales experience- Experience closing sales and revenue generation ...

Join Amazon's Global Logistics team as a Manager of Customer Success and lead a high-performing team dedicated to transforming our shipper relationships. You'll drive strategic improvements for vendors and sellers while aligning with Amazon's business objectives. This role offers a unique opportunity to shape the future of e-commerce logistics, optimize supply chain operations, and deliver exceptional value to both shippers and Amazon.Key job responsibilities- Lead and develop a team of Customer Success Managers, providing mentorship and performance guidance- Set strategic direction for the shipper success program, aligning with Amazon's broader business goals- Establish data-driven methodologies for business assessments and improvement strategies- Collaborate with senior leadership to secure resources and create scalable solutions- Develop and track key performance indicators to measure program success and business impactA day in the lifeAs a Manager of Customer Success in Global Logistics, you'll start your day reviewing team performance metrics and preparing for a strategy meeting with senior leadership. You'll then coach your team members on complex shipper cases, helping them develop innovative solutions. In the afternoon, you might analyze cross-cohort trends to identify opportunities for systemic improvements. You'll end your day collaborating with cross-functional partners to remove barriers and enhance the overall shipper experience.About the teamThe Global Logistics team is at the forefront of revolutionizing e-commerce supply chains. We're passionate about creating seamless, efficient logistics solutions that benefit both our shippers and customers. Our vision is to set new industry standards for customer success in the logistics space, constantly innovating and adapting to the evolving needs of the global marketplace.BASIC QUALIFICATIONS- Bachelor's degree in Business, Supply Chain Management, or related field- 5+ years experience in customer success, consulting, or supply chain management, with at least 2 years in a leadership role- Demonstrated ability to lead and develop high-performing teams, including experience managing managers- Strong analytical skills with a proven track record of using data to drive strategic decision-making and program improvements- Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior stakeholders across various functions- Deep understanding of e-commerce, logistics, or supply chain operations, preferably with experience working with vendors or sellers in a B2B environment ...

Advertising is one of the fastest growing areas at Amazon. Our Ad Tech suite of products — including Amazon DSP (ADSP), Amazon Marketing Cloud (AMC) and Amazon Ads APIs — allow our customers to leverage Amazon's unique media, audience, and e-commerce assets to drive meaningful results for their business.Ad Tech Solutions (ATS) is the technical solutions arm of our ad tech sales organization. ATS’ charter is to help our largest customers achieve their business outcomes with Amazon's Ad Tech, building on our APIs and AWS services.ATS is seeking an Senior Ad Tech Consultant to join our US practice. You will help customers to achieve their business outcomes by solving technical challenges related to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer's organizations solve complex technical challenges so that their agency or brand can make strategic advertising and data decisions. You will be able to assess and adapt our customers’ SQL skills to maximize their time and value in using our products. You’ll drive technical solutions discussions, diving deep into the details with customer teams. You’ll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You’ll also act as a technical thought leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you’ll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering and service teams.Key job responsibilities• In partnership with the ad tech sales team, educate customers on the value proposition of Amazon’s Ad Tech Suite and participate in deep technical discussions and design exercises to create world-class solutions built on Amazon’s Ad Tech and AWS platforms. • Lead data and analytics discussions and design customer workshops to become an expert on our customer’s technical needs and business goals.• Drive usage and adoption. Your customer engagements will result in our customers generating valuable insights that they can use to make smarter investments on – and off – Amazon media properties. You will continuously monitor the inputs you drive to measure the output of activation.• Be a customer advocate. You will take your learnings from customer engagements and work with Advertising engineering teams as input into integration and ad technology roadmaps.• Contribute to the creation and delivery of best practices, packaged offerings, certification paths, white papers, and workshops. • This is a customer facing role within the US region. You will be required to travel to client locations to deliver when needed.BASIC QUALIFICATIONS- Bachelor's degree, or 5+ years of professional or military experience- 7+ years of experience in ad tech, marketing technology, or a related field.- 7+ years of experience of working in a solutions engineering role or consulting organization with proven experience in client facing activities with large, complex enterprise customers- 7+ years of technical specialist, design and architecture experience- 5+ years of external or internal customer facing, complex and large scale project management experience- 3+ years of analytics and database (e.g., SQL, NoSQL, data analytics) experience ...

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment. The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.Key job responsibilities* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect. * Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success. * Build customer skills and proficiency with Connect. * Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value. * Develop account plans in conjunction with field teams. * Meet annual revenue targets through increased adoption of Connect. * Work with partners and ISVs to extend reach & drive adoption of AWS solutions.A day in the lifeThe Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing. About the teamThe Customer Experience specialist team helps customers learn about and adopt Amazon Connect. We are one of the fastest growing AWS services and a leader in the Contact Center as a Service (CCaaS) category. As an AI-powered cloud contact center, Amazon Connect delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 5+ years’ experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products.- 5+ years of business development, partner development, sales or alliance management experience.- 7+ years of experience driving technology initiatives- Experience with managing complex, multi-stakeholder projects and delivering solutions.- Six Sigma, PMP or SAFe certified or related experience.- Bachelors or equivalent experience ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies and entrepreneurs. Our ad solutions— including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our environment is fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, flexible, detail-oriented, analytical, and comfortable working with multiple teams across multiple locales.This is a rare opportunity to join a start-up business within Amazon Ads and play a strategic role in building the future of Local Ads. This is a key role in our recently formed Local Ads team. This individual will own some of our high impact local relationships as we create a brand new business and revenue stream for Amazon Ads. You will be joining a fast growing, quickly evolving organization, where the ability to wear many hats and help across projects will be crucial. You are expected to inspire, lead, think and act both strategically and tactically for your customers, using your strong business acumen and experience selling digital advertising solutions to help your partners grow and scale revenue. You enjoy solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving.Key job responsibilities* Establish and foster relationships with senior local agency leadership to drive top down account team influence and customer discovery.* Build relationships across buying, planning, account and executive teams by establishing expertise to act as a strategic partner, providing insights and relaying relevant guidance to the customer to meet shared objectives.*Drive partnership through scaled activation by providing service and support that enables agencies to grow their business with Amazon.*Invent and Simplify to develop strategies and process to provide scaled support for agency partners.* Act as single threaded owner for assigned local agencies to maintain consistent messaging and delivery of new Amazon Ads narratives, with a focus on STV/Video products.* Conduct virtual and in-person meetings demonstrating subject matter expertise and a point of view on industry and/or specific advertising solutions, with deep knowledge of your customer’s vision and objectives.* Be a strategic leader who creates future value for Amazon with local agencies, while delivering immediate results.* Determine the right goals, inform decisions, and help design scalable, long-term solutions that meet shared objectives.* Leverage an entrepreneurial mindset to solve complex problems, with solutions tailored for each customer and made as simple as possible.* Utilize customer input to drive innovation creating ease of execution for our partners by improving policies, process and products.* Work with marketing and product teams to develop local specific strategies and respective narratives for local digital media advertising growth* Travel up to 50%BASIC QUALIFICATIONS* 5+ years of B2B sales experience * Experience with sales CRM tools such as Salesforce or similar software * Experience in account management and selling of digital media ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Federal team is dedicated to developing eCommerce solutions for the Federal Government and Federal Government Contractors that combine the selection, convenience, and value customers have come to know and love from Amazon. Key job responsibilitiesAccount Executives support long-term, strategic customer relationships. Key job responsibilities include the day to day ownership and account management of 1-3 large Federal agencies, 1-3 large Federal contractors, along with a select group of smaller agencies and contractors. This account executive will cover portions of the Department of Homeland Security and the DoD 4th Estate.Primary responsibilities include expanding solution adoption through agency-wide deployment, feature adoption, and developing relationships with senior procurement executives (CPOs, CFOs) and decision makers across functional areas such as Acquisition Professionals, Procurement, Information Technology, Facilities, and more. Our Account Executives ensure solutions meet our customer’s procurement needs in support of their mission by recommending approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to Federal agencies, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted agency-wide.A day in the life - Deliver accurate weekly reporting on growth pipeline and customer spend adoption - Work closely with sales team and sales leadership to provide status updates and insights learned during deployment - Meet or exceed targets for customer and/or feature spend adoption - Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams that will increase solution adoptionAbout the teamOur mission is to help Department of Defense, National Security Agencies, and their civilian contractors transform procurement with Federal-specific eCommerce features. We accomplish our mission by enabling compliant purchases, directing spend to small, diverse sellers, and providing spend visibility to buyers and procurement decision-makers. For our third-party Sellers, mission accomplishment means helping them reach Federal buyers and expand their businesses. BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of Branding and Performance driven advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Fire TVs, Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Grocery Team, you will report to a Sales Manager and use your 7+ years’ of experience selling digital advertising solutions to the Fortune 500 C-Level and their ad agencies to successfully grow and scale the category’s domestic revenues. With your broad and long-standing client-side and agency relationships within the Grocery/CPG world, consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met. As an individual contributor, you’ll be supported by our operations team and will benefit from working alongside the leadership team that has charted our explosive growth.This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building the value of Amazon Business as we bring digital transformation to procurement for our Startup customers and empower smarter business buying. Key job responsibilities• Effective territory planning for engaging with customers and new prospect personas to drive adoption of Amazon Business, drive sales engagements, and hit revenue target • High activity and strategic prospecting into decision makers within territory to drive discovery meetings and identify selling opportunities• Balance selling through personas already engaged with Amazon Business with true net-new selling motions with executive decision makers currently not involved in deployment of Amazon Business • Accurately qualify opportunities through effective discovery, often multi-threading opportunities with separate discovery per decision making persona • Reliable and consistent pipeline management, including weekly reporting, proper staging of opportunities, updated notes, and sharing of learnings from engagements• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges. Builder mentality helping shape the future of how Amazon Business solves challenges specific to Startup customers in hypergrowth mode. • Strong executive presence, clear and effective communication (both verbal and written) as you will be primarily working with and reaching out to C-Suite, Owners, and Founders. • Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsA day in the lifeMix of existing account and new account maintenance/outreach. • 2+ customer facing meetings/day to support with any and all account related questions, while uncovering opportunities to grow our partnership through addressing their pain-points.• Responding to emails and following up on support tickets on behalf of our customers. • Heavy prospecting (phone, email, social media platforms) with the goal to book meetings to pitch AB as a solution for procurement needs. About the teamThe Amazon Business Startup team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the Hypergrowth/Startup sector. The ideal candidate will have excellent consultative selling skillset and experience, an ability to effectively navigate complex sales cycles, and a proven track record of meeting and exceeding quota and revenue targets. We are looking for an ambitious and strategic Account Executive that will be responsible for prospecting and winning new business. The candidate should display excellence in territory planning, prospecting, discovery and qualification, pipeline management, driving engagements to successful completion, and a history of exceeding sales targets. BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of B2B sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

Please note: this role is located onsite in Chicago, IL.Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help brands reach Amazon customers through strategic, highly targeted self-service advertising products. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. This is an opportunity to sell world class personalization technologies and drive sales across multiple platforms to new and existing small-to-medium brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style and are able to tactfully guide customers to their goals by optimizing for the long-term, apply today! Key job responsibilities- Use your influencing and relationship-building skills to prospect, penetrate and develop executive-level relationships with clients, uncovering the business needs of Amazon's clients- Retain and grow revenue from existing advertisers- Drive deals to closure in a new business environment- You influence how decisions are made by leading with data, and are focused on understanding how Amazon's products and tools can help build relevant advertising solutions for our customers- Deliver the highest level of sales and customer service to our clients- Utilize sales CRM to measure progress against pertinent sales activities and opportunities- Understand and learn about the e-commerce industry and competitive environment, including competitor product offerings- Collaborate cross-functionally to create and execute advertising plans for different types of businessesBASIC QUALIFICATIONS- 3+ years of B2B sales experience; carrying quota- 1+ years of selling advertising or advertising-like services experience- Experience with sales CRM tools such as Salesforce or similar software - Experience in account management and selling of digital media ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment.• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges.• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions.• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.•Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams.About the teamThe Amazon Business Nonprofit team is committed to helping charitable organizations and faith-based institutions to advance their missions and save time and money by purchasing supplies through an Amazon Business account.Account Representatives are responsible for initiating and developing strong relationships with the most impactful nonprofit customers in our communities. They balance their time discovering and onboarding net new business customers, in addition to expanding and enhancing the Amazon Business footprint with existing customers. The candidate will collaborate closely with customers to understand their procurement requirements and challenges, and then coordinate with internal Amazon teams to determine the best solution.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our Greenfield vertical. The candidate will have demonstrated experience in selling solutions that enable our customers.The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- BA/BS degree with vertical industry sales and delivery experience with cloud services and solutions.- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory in the capital market industry and its research and data ecosystem.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our Financial Services vertical. The candidate will have demonstrated experience in selling solutions that enable our customers in Banking, Insurance, Capital Markets, Fintech and Payments space.The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing enterprise-level customers. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- BA/BS degree with vertical industry sales and delivery experience with cloud services and solutions.- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory in the capital market industry and its research and data ecosystem.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Amazon is seeking a dynamic and motivated account representative for our Selling Partner Services team (sell.amazon.com) supporting Sellers to grow their Amazon Prime business.This position is chartered with developing and managing a sales pipeline mix of high value accounts while executing sales and account management strategies to deliver results that will exceed output goals. Specifically, this individual will be responsible for identifying and building relationships with key decision-makers within the senior management teams of existing accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon fulfillment solutions that meet and exceed customer requirements. About the team:Our team mission is to improve the overall Amazon US Store customer experience by optimizing Sellers' fulfillment options.Ideal candidates must possess 5+ years of successful B2B sales experience, preferably in e-commerce, finance, retail technology, logistics, or software industries. Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required. Experience selling nascent products/services into new markets is valuable. Candidates must have excellent communication and presentation skills, comprehensive experience using Excel and MS Office applications, an ability to thrive in an ambiguous environment, and passion for continuous improvement through collaboration and teamwork. A bachelor's degree is required. About the teamOur team mission is to optimize Amazon Selling Partners to improve overall US Store customer experience by adding high-demand Prime selection, while also improving the shopping for experience for items shipped directly from Selling Partners. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. The devices business is one of the most innovative and fastest growing at Amazon, and every day, we invent on behalf of our customers, partners, and communities.As a part of the Offline Marketing and Sales team, you will support a variety of products and services, including Echo, Ring, Amazon Smart Fire TV & Streaming Media Players, Fire Tablets, Kindle eReaders, Blink, eero, and more. Our customers inspire us, and they’ve been at the heart of how we invent and evolve our products, services, displays, customer experiences and more. You will be the face of Amazon in offline retail accounts for both staff and customers, and as a team we strive to provide the best customer experience possible.As a Market Manager, you will own a territory of offline retail stores, managing the Amazon in-store experience and merchandising. You serve as the Amazon expert, relying heavily on your ability to influence without authority to drive project deliverables. You will execute and manage in-store product transitions and retailer communications, while collecting market insights. You will train sales associates and support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for your territory. You May be asked to participate in overnight travel in order to execute store visits in neighboring markets, and for team meetings (conferences, trainings, team building events, etc.)Market Managers must be able to work flexible hours, including nights and weekends, 40 hours per week.Key job responsibilitiesIn this role you will: - Use business acumen and critical thinking skills to identify trends, drive root cause analyses, and resolve issues in store operations in stores across your market- Collect business and market insights from consumers and store associates to help influence product, feature, and channel marketing decisions- Manage weekly travel to a large territory of retailers utilizing a variety of sales tools and store profiles to impact sales and brand advocacy- Develop professional relationships with key internal and external stakeholders i.e. Area Managers, Regional Managers, General Managers, etc.- Drive KPIs to increase sales through the offline retail channel- Achieve goals in the business areas (advocacy, compliance, metrics, trainings, coverage, team, org).- Complete daily in-store reports to document visits, including submitting digital photos- Effectively install, troubleshoot, and maintain a variety of Amazon, Ring, Blink, and eero display devices and fixtures in various national retail stores- Delegate and influence to drive exceptional results in your market, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store managers, regional leaders, and corporate stakeholders- Invent, simplify and share best practices- Manage in store product transitions and retailer communications- Ensure the Amazon in-store experience and merchandising is properly implemented and maintained across retailers within your direct team and area per provided standards of execution- Educate store associates on the value of Amazon, Ring, Blink, and eero devices and services in small and large group settings- Conduct sales and training during large scale events based on program / market needs- Provide clear, concise, accurate, and timely communication (verbal and written) to the right internal and external stakeholders with national impact- Manage travel and work expensesA day in the lifeMarket Managers rely heavily on influence without authority to drive project deliverables, improve brand advocacy, and improve the customer experience at retail stores. They foster relationships with key internal and external stakeholders at the market and district level. They serve as the Amazon, Ring, eero, and Blink product and services expert, facilitating group training events for sales associates on how to sell Amazon’s wide portfolio of devices and services. Market Managers work closely with retail partners and customers to gather insights in order to improve products and services and drive decisions at the corporate level. They ensure the Amazon in-store experience and merchandising is implemented to standard across retailers for all Amazon, Ring, eero, and Blink devices and services. About the teamThe Amazon Offline Sales & Marketing team is responsible for selling Amazon devices into physical retailers across the United States and Canada. Market Managers lead sales and marketing initiatives for Amazon and its branded products in retail locations. They are responsible for the in-store experience, fostering relationships, training at the store/district level, and promoting Amazon and its brands through customer interactions. Market Managers are focused on increasing sales of Amazon and its branded products in retail stores and educating store associates and consumers on the value of Amazon devices, accessories and Amazon in general.BASIC QUALIFICATIONS- 3+ years of retail experience- Ability to be on your feet for up to 8 hours at a time (with or without reasonable accommodation)- Ability to push, pull, lift, squat, bend, reach and carry items up to 50 pounds (with or without reasonable accommodation)- High School Diploma or equivalent- Possess a mobile phone compatible with iOS or Android operating systems- Access to reliable transportation to travel between worksites during the work day- Possess a valid driver’s license and proof of insurance ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Sr Strategic Account Executive will achieve significant, business-impacting outcomes for both Customers and Amazon. This individual will be equally comfortable engaging with customers at "every door, every floor" from C-Suite leaders to everyday Amazon Business customers, and influencing Amazon Business’ product and technology roadmap with insights from these Customers. The ideal candidate will be an innovative, Customer-obsessed thinker and builder who is energized by Digital Transformation.Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment.- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges.- Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions.- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.- Relay customer requirements back to internal Amazon teams, including Product, Technical, and Category Management teams.- Ability to travel for internal business presentations and customer meetings (+50%).BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Join Amazon's Global Logistics team as a Customer Success Manager II and drive transformative improvements for our diverse shipper community. In this pivotal role, you'll manage high-value shipper relationships, develop data-driven strategies, and collaborate across teams to enhance the overall shipping ecosystem. Your expertise will directly impact Amazon's shipper success program, contributing to our mission of revolutionizing e-commerce supply chains.Key job responsibilities- Manage a portfolio of high-value shippers, identifying growth opportunities through comprehensive assessments- Develop and implement data-driven strategies to boost shipper performance and product adoption- Collaborate with cross-functional teams to design innovative solutions for complex challenges- Analyze and present key performance metrics, providing strategic recommendations to stakeholders- Mentor team members and contribute to the evolution of our shipper success programA day in the lifeAs a Customer Success Manager II, you'll start your day reviewing shipper performance data and preparing for strategic meetings. You might collaborate with product teams to address a shipper's unique needs, then lead a workshop to help a key account optimize their operations. In the afternoon, you could mentor a junior colleague, analyze program metrics for a leadership presentation, or brainstorm new success strategies with your peers. Your day concludes by following up on critical shipper issues, ensuring their continued success and satisfaction.About the teamThe Global Logistics team is at the forefront of revolutionizing e-commerce supply chains. We're passionate about creating seamless, efficient logistics solutions that benefit both our shippers and customers. Our vision is to set new industry standards for customer success in the logistics space, constantly innovating and adapting to the evolving needs of the global marketplace.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- Bachelor's degree in Business, Supply Chain Management, or related field- 4+ years experience in customer success, consulting, or supply chain management- Demonstrated ability to manage complex customer relationships and drive measurable business improvements- Strong analytical skills with experience in data-driven decision making and problem-solving- Excellent communication and presentation skills, with the ability to influence stakeholders at various levels- Proficiency in project management methodologies and tools ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilities• Define and centralize Deal Desk Policy/Process organizational strategy, and are the single threaded owner of all Policy/Process related initiatives. • Collaborate with cross functional stakeholders to identify, investigate, and resolve existing deal policies and process escalations, blockers, issues, gaps, and pain points that impact deal velocity. • Leverage your organizational experience, advanced business judgement, and understanding of the impact on stakeholders to drive goals to completion. • Identify opportunities and define the roadmap to achieve organization-wide objectives while, streamlining or eliminating excess processes. • Influence teams to decouple from dependencies and eliminate problems that stifle innovation.• Cultivate best practices through analysis and reporting in support of continuous improvements• Capture and analyze customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable business growth. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 4+ years of policy related experience ...

The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of our 3rd party marketplace. This role will own end to end seller businesses within the Consumables category, and offers a unique opportunity to drive large scale, high visibility strategic projects across a variety of internal teams. In this role, you will be in charge of projects that contribute to long-term success, improving customer experience, supporting growth. Responsibilities include expanding our product selection, improving product availability, building strong relationships with key partners (both internally and externally) and driving improvements to the Amazon third party platform. This role will have a high degree of autonomy and will be able to influence across a broad range of projects across the business.The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. He/she is analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and has strong writing skills with the ability to handle ambiguity and influence employees at all levels of the organization.Key job responsibilities• Category strategy and ownership: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and GMS growth through timely analysis and action.• Business Development: Work with Marketplace teams to help identify brand opportunities and to recruit strategic sellers.• Customer Experience: Innovate with our sellers to drive optimal customer experience across the Consumables business, deploy the CL vision on the 3P side, and ensure CX parity.A day in the life• Act as the ‘business owner’ by possessing a complete understanding of internal and external variables that impact our business• Have a complete understanding of customer needs, both existing and potential, and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience• Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. Identify the right referral fee for different category segments to maximize topline growthBASIC QUALIFICATIONS - 5+ years professional experience with a focus in relationship management and negotiation skills - Experience using analytical, sales, and productivity tools including Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint. - Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines. - Strong analytic skills and expertise in Excel. - Demonstrated ability in learning tools and processes, effectively utilizing them for service delivery. - Strong service mindset and ability to use metrics to measure service levels. - Strong written and verbal communication skills. - Proficiency in composing concise, accurate and appropriately targeted responses. ...