Sales, Advertising, & Account Management

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. Twitch offers brands the opportunity to reach uniquely engaged audiences through Video, Audio and Display advertising; through custom content integration and event sponsorships. As a Sr. Account Executive on the Amazon Ads Hardlines team, you will partner with core Account Executives and use your experience selling digital advertising solutions to successfully grow Twitch advertising revenue across Consumer Electronics, Home and Recreation clients. With your consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to Amazon Ads clients to educate them about the Twitch audience and advertising + brand integration opportunities. You’ll also work closely with internal, cross-functional teams successfully to deliver results for your advertising customers.This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.Key job responsibilities- Be a Twitch ambassador and expert to clients and the Amazon Ads sales team- Grow Twitch revenue, and when possible, exceed goals through creative solutions- Work with internal Twitch stakeholders to innovate on behalf of clients - Utilize Sales CRM and other mechanisms to track pertinent account information and sales progress About the teamAmazon Ads leads with customer obsession, laser-focused on growing our clients’ businesses while growing as individuals ourselves. We thrive in a collaborative environment, working harmoniously across multiple partner teams to deliver for our customers. Our vision is to be the best version of our team as possible, exceeding sales goals and delighting clients. We identify and overcome obstacles, leading with a solution mindset. We have fun and make history while doing it.BASIC QUALIFICATIONS• 5+ years of B2B sales experience• 7+ years of digital media ad sales experience• 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

Amazon opened its doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Pickup and Returns continues this core customer-centric value by providing pickup solutions for customers that fit their lifestyle. If you are passionate about operations and look around corners for ways to serve customers, we want your help.We are seeking an experienced Sr Account Manager to join the Pickup and Return Points team, supporting our growing network of multi-family Apartment Lockers. In this role, you'll be responsible for managing relationships with Property Manager customers, proactively identifying and implementing customer-focused enhancements, and driving process improvements across our locker network. At Amazon Pickup and Returns we are transforming how quickly and conveniently Amazon delivers to its customers. Our partners want to work with us to host lockers so they can offer the latest convenience for their customers. In this role, you'll have the opportunity to work with a wide variety of partners that include national and franchisee locations.Key job responsibilities- Serve as the primary point of contact for assigned Property Manager customers- Build and maintain strong relationships with key stakeholders at each property- Conduct regular check-ins and performance reviews with customers- Proactively address customer concerns and escalate issues when necessary- Identify opportunities for operational enhancements across the locker network- Develop and implement process improvements to increase efficiency and customer satisfaction- Create and maintain standard operating procedures (SOPs)- Prepare regular performance reports for internal stakeholders and customers- Analyze data to identify trends, opportunities, and potential risksA day in the lifeDay to day responsibilities include collaborating with internal teams to streamline workflows and reduce manual effort, communicating with Property Managers and proactively addressing their needs, monitoring and reporting on key performance indicators (KPIs) related to the Locker network, and developing and implementing strategies to improve property manager, driver, and resident experience.BASIC QUALIFICATIONS- 6+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions- Bachelor's Degree ...

Come build the future with us! Amazon has a unique opportunity to accelerate your career and make impact on our advertising customers globally. If you are a customer-obsessed individual interested in joining a rapidly growing organization, we’d love to talk with you!Amazon Ads is looking for a results-oriented Associate Account Manager who is passionate about learning and creative problem solving. This full-time role is ideal for an early career candidate who is interested in launching a career at the intersection of advertising and analytics, has a history of achieving ambitious goals, and is an analytical problem solver.Candidates well-suited for the role are fast learners, data driven, strong communicators, effective listeners and project managers who are able to balance competing priorities.Key job responsibilities- Take a consultative approach to optimizing customer’s advertising campaigns through the use of data and Amazon insights- Perform in-depth data analysis to deliver actionable insights and recommendations- Evaluate KPIs and optimize campaign performance using a data driven approach- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 2+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc.- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing- Adept at solving problems that span business and technology- Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.This is an opportunity to sell world class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities• Use your influencing and relationship-building skills to prospect, penetrate and develop executive-level relationships with clients, uncovering the business needs of Amazon's clients• Retain and grow revenue from existing advertisers• Drive deals to closure in a new business environment• You influence how decisions are made by leading with data, and are focused on understanding how Amazon's products and tools can help build relevant advertising solutions for our customers• Deliver the highest level of sales and customer service to our clients• Utilize sales CRM to measure progress against pertinent sales activities and opportunities• Understand and learn about the e-commerce industry and competitive environment, including competitor product offerings• Collaborate cross-functionally to create and execute advertising plans for different types of businessesA day in the lifeGGS Performance Account Executive's are responsible for daily/weekly call and opportunity inputs by customizing Amazon Ads recommendations to help grow an advertisers business on and off of Amazon using in console self-service solutions. This includes having a deep understanding of Amazon Ads reporting, performance metrics, and ability to map back ad revenue to attain quota responsibilities. About the teamThe GGS Performance Growth team manages small to medium sized business focusing on both growing and activating advertisers across our product suite. AEs partner with Ad Success teams, Seller/Vendor teams and on occasion product teams to deliver new or existing solutions. BASIC QUALIFICATIONS- 1+ years of sales experience - 1+ years of selling advertising, advertising-like services, SaaS, or tech sales experience - Experience with online productivity tools such as Office 365, Salesforce or similar software ...

Advertising is one of the fastest growing areas at Amazon. Our Ad Tech suite of products — including Amazon DSP (ADSP), Amazon Marketing Cloud (AMC) and Amazon Ads APIs — allow our customers to leverage Amazon's unique media, audience, and e-commerce assets to drive meaningful results for their business.Ad Tech Solutions (ATS) is the technical solutions arm of our ad tech sales organization. ATS’ charter is to help our largest customers achieve their business outcomes with Amazon's Ad Tech, building on our APIs and AWS services.ATS is seeking an Ad Tech Consultant to join our US practice. You will help customers to achieve their business outcomes by solving technical challenges related to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer's organizations solve complex technical challenges so that their agency or brand can make strategic advertising and data decisions. You will be able to assess and adapt our customers’ SQL skills to maximize their time and value in using our products. You’ll drive technical solutions discussions, diving deep into the details with customer teams. You’ll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You’ll also act as a technical thought leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you’ll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering and service teams.Key job responsibilities• In partnership with the ad tech sales team, educate customers on the value proposition of Amazon’s Ad Tech Suite and participate in deep technical discussions and design exercises to create world-class solutions built on Amazon’s Ad Tech and AWS platforms. • Lead data and analytics discussions and design customer workshops to become an expert on our customer’s technical needs and business goals.• Drive usage and adoption. Your customer engagements will result in our customers generating valuable insights that they can use to make smarter investments on – and off – Amazon media properties. You will continuously monitor the inputs you drive to measure the output of activation.• Be a customer advocate. You will take your learnings from customer engagements and work with Advertising engineering teams as input into integration and ad technology roadmaps.• Contribute to the creation and delivery of best practices, packaged offerings, certification paths, white papers, and workshops. • This is a customer facing role within the US region. You will be required to travel to client locations to deliver when needed.BASIC QUALIFICATIONS- Bachelor's degree, or 5+ years of professional or military experience- 5+ years of experience in ad tech, marketing technology, or a related field.- 5+ years of experience of working in a solutions engineering role or consulting organization with proven experience in client facing activities with large, complex enterprise customers- 5+ years of technical specialist, design and architecture experience- 5+ years of external or internal customer facing, complex and large scale project management experience- 3+ years of analytics and database (e.g., SQL, NoSQL, data analytics) experience ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges- Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsAbout the teamThe Amazon Business for Education team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the K-12 Education sector. The ideal candidate will have relevant K-12 Education consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of B2B or enterprise sales with a focus on hunting new business experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

As a Senior Solutions Architect III in Amazon Ads partner development organization, you will work with partners to design and implement advertising technology solutions. The role requires strong technical skills and business understanding to help partners successfully build and scale solutions using Amazon Ads APIs and services. You will provide technical leadership and influence both partner and internal stakeholders.Key job responsibilitiesTechnical Leadership:- Design and implement complex advertising technology solutions- Lead technical discovery and requirements gathering with partners- Create architectural designs incorporating AI/ML capabilities- Ensure solutions meet security, privacy, and performance requirements- Develop reusable patterns and best practices- Drive adoption of new advertising featuresPartner Engagement:- Serve as technical advisor to partner teams- Lead implementation planning and execution- Guide partners through technical decisions- Provide best practice recommendations- Ensure successful solution delivery- Gather and communicate partner feedbackTechnical Excellence:- Create technical documentation and implementation guides- Review and optimize solution performance- Conduct architectural reviews- Mentor junior solution architects- Contribute to thought leadership content- Stay current with industry trendsCross-team Impact:- Work with product teams on feature requirements- Collaborate with engineering on implementations- Support business development initiatives- Share insights across solution architect community- Influence product roadmap decisionsA day in the lifeYour day involves designing and reviewing technical solutions for advertising partners, focusing on helping them implement Amazon's advertising capabilities effectively. You lead technical implementation discussions, create architecture diagrams, and provide best practices guidance. Throughout the day, you develop proof of concepts, collect partner feedback, and collaborate with product and engineering teams. You mentor junior architects while ensuring partner solutions are properly implemented and optimized for performance across advertising platforms.About the teamThe Amazon Ads Global Partner Development Solutions Architecture team enables partners to build and scale innovative advertising technology solutions. Working with customer data platforms, systems integrators, agency holding companies, independent agencies, ad servers, and retail media platforms, this global team designs and delivers technical solutions that drive partner success. The team combines deep advertising technology expertise with Amazon's latest capabilities, including AI-driven features, to help partners build scalable, secure, and performant solutions. Through technical leadership and close collaboration with product teams, they influence both partner solutions and Amazon Ads product development, driving innovation across the advertising ecosystem.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- Experience delivering technical solutions for enterprise customers- Track record of successful partner/customer engagements- Excellent problem-solving and analytical skills- Strong written and verbal communication abilities ...

As a Senior Business Coach, you will partner with 20-30 Delivery Service Providers (DSP) owners assigned to delivery stations across the a specific region. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. The Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. The Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.On a daily basis, Senior Business Coaches are responsible for: - Supporting owners as they onboard to the program and prepare to launch. - Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. - Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide bench-marking data and insights. - Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. - Willingness to travel (~2-3 days/week); the role is based out of our Chicago office location, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed. BASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience ...

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment. The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.Key job responsibilities* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect. * Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success. * Build customer skills and proficiency with Connect. * Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value. * Develop account plans in conjunction with field teams. * Meet annual revenue targets through increased adoption of Connect. * Work with partners and ISVs to extend reach & drive adoption of AWS solutions.A day in the lifeThe Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing. About the teamThe Customer Experience specialist team helps customers learn about and adopt Amazon Connect. We are one of the fastest growing AWS services and a leader in the Contact Center as a Service (CCaaS) category. As an AI-powered cloud contact center, Amazon Connect delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 5+ years’ experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products.- 5+ years of business development, partner development, sales or alliance management experience.- 7+ years of experience driving technology initiatives- Experience with managing complex, multi-stakeholder projects and delivering solutions.- Six Sigma, PMP or SAFe certified or related experience.- Bachelors or equivalent experience ...