Strategic Adoption Manager

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Ability to travel for internal business presentations and customer meetings (10-25%)• Build forecasting models and performance analysis for both customers and internal stakeholders• Providing innovative customer support that aims to not only resolve current customer issues but additionally seeks to identify root-causes of those issues, partners with key internal stakeholders, and works to resolve those issues in perpetuity.About the teamThe Amazon Business for Education team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the K-12 Education sector. The ideal candidate will have relevant K-12 Education consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- Experience positioning and selling innovative solutions to new and existing customers and market segments- Expert use of Microsoft Office products and applications, specifically Microsoft Excel- Experience with sales CRM tools such as Salesforce or similar software ...

Global Entertainment Brand Partnerships Packaging & Development Principal, Video Strategy and GTM

Amazon Ads is the advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (from upper-funnel video solutions like Prime Video to performant sponsored ads), enterprise ad tech (Amazon DSP, Amazon Ad Server, Amazon Marketing Cloud, Amazon Publisher Services) and a rich array of unique creative, format and measurement solutions. We offer advertisers premium brand placements on our owned and operated properties, including Prime Video, Thursday Night Football, Twitch, and FireTV as well as on third-party publishers via Amazon Publisher Services.We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The insights we deliver to advertisers and their partners enable them to build unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale. We seek a Packaging & Development Principal to join the Global Entertainment Brand Partnerships team, primarily responsible for overseeing product and packaging requirements to positively impact Brand Partnerships revenue. This role will be a central contact interfacing between Product, Finance, Prime Video Ads, Amazon MGM Studios and Ad Ops to develop product and planning global parity across 15+ Prime Video Ads locales. This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Ads. The Packaging & Development Principal comes with a background in video and advertising to support the long-term Sponsorships and Branded Entertainment strategy. They will be responsible for supporting several senior level mechanisms including CPRs (Critical Program Reviews), and WBRs (Weekly Business Reviews).This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Ads. Key job responsibilities• Work directly with Product and Ops teams and develop revenue driving products and media packaging strategies • Responsible for writing product requirements and informing future roadmap additions, to help innovate on future state Sponsorship ad innovation. • Aggregate VOC and partner with WW GTM to drive video solutions for customers and growth for Amazon; produce stack-ranked set of sales priorities, and influence requirements, roadmap decisions and trade-offs• Work with Finance to develop automated systems and processes that will monitor and support campaign pacing and optimizations• Support the vision, value proposition, planning, and packaging solutions to grow our video GTM approach across video sponsorship products • Work directly with regional Video Sales Specialist and sales teams via sales enablement and demand generation strategies to achieve our revenue and adoption targets • Assist in regional training development for sales enablement executionA day in the lifeThe ideal candidate will possess a premium content advertising, revenue focused, and strategic leadership background within video and STV that enables them to drive a comprehensive strategy around how Amazon approaches video advertising sponsorships. This Principal will partner cross-functionally across leaders within Amazon Ads, Prime Video, and Amazon MGM Studios.BASIC QUALIFICATIONS- A self-starter with demonstrated ability to think strategically and analytically about sales, business, product, and technical challenges with the ability to build and convey compelling value propositions and work cross-organizationally to build consensus- Experience building and deploying media packaging, positioning and messaging, and product support. A track record of working with customers to introduce new products, develop market fit, and help the broader organization scale sales of the solution. Building collateral to support (PPT)- 8+ years of professional experience in video advertising and supporting product launches- Experience in media planning preferred- Experience communicating results to senior leadership- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) ...

Sr. Account Executive, Healthcare Growth & Acquisition, ComSec ACQ

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the commercial sector. As a Sr. Account Executive, Healthcare Growth, you will have the unique opportunity to acquire new AB customers with annual revenues from $500M-$5B. This role will work closely with internal partner teams to develop and implement GTM acquisition plans.The Sr. Account Executives on the Growth team have a unique role that is responsible for identifying and acquiring new customer opportunities. This role requires a hands-on approach from a results-oriented individual who possesses strong analytical and communication skills that will thrive in a fast-paced, ambiguous environment. The successful candidate will possess a business acumen that enables them to drive specific engagement and interaction with C-suite executives and understand how to identify, develop, negotiate and close large, complex deals. They should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. The candidate should be a self-starter with a proven track record of exceeding monthly and quarterly input and output goals.Key job responsibilitiesThe Sr. Account Executive will be responsible for the following:• Meet or exceed new account acquisition targets• Own negotiations of agreements/deals and growth plans with prospects to drive business inputs• Work collaboratively with cross-functional teams jointly charged with building, owning, and sharing financial goals and deliverables for select group of named accounts• Relay market and customer needs back to internal Amazon teams including Product Management, Technical and Category Management teams• Work closely with marketing, merchandising, demand generation, customer service and other key internal Amazon stakeholders• Educate and network with key prospect and customer contacts • Prepare and provide business reviews to the senior management teamBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new customers and market segments ...

Partner Solution Architect, Global Partner Development

As a Solutions Architect II in Amazon Ads partner development organization, you will help partners implement advertising technology solutions using Amazon Ads APIs and services. This role requires technical expertise to guide partners through solution design and implementation while ensuring adherence to best practices. You will work closely with partners and internal teams to drive successful outcomes.Key job responsibilities- Design and implement advertising technology solutions- Create technical specifications and documentation- Support partner integration efforts- Ensure solution performance and reliability- Follow security and privacy requirements- Implement AI/ML advertising featuresPartner Support:- Guide partners through technical implementations- Provide best practice recommendations- Conduct solution reviews- Document partner requirements- Support integration testing- Address technical questionsTechnical Development:- Create implementation guides- Develop proof of concepts- Contribute to solution patterns- Document use cases- Support architectural reviews- Stay current with new featuresCross-team Collaboration:- Work with senior solution architects- Engage with product teams- Support business development activities- Participate in technical discussions- Share partner feedback- Contribute to team knowledge baseA day in the lifeYour day focuses on implementing advertising technology solutions for partners. You create technical specifications, support integration efforts, and provide implementation guidance across various ad products and formats. You develop proof of concepts demonstrating solution capabilities and participate in technical discussions with partners and internal teams. Throughout the day, you document requirements, contribute to technical documentation, and ensure partner solutions are properly implemented for optimal performance.About the teamThe Amazon Ads Global Partner Development Solutions Architecture team enables partners to build and scale innovative advertising technology solutions. Working with customer data platforms, systems integrators, agency holding companies, independent agencies, ad servers, and retail media platforms, this global team designs and delivers technical solutions that drive partner success. The team combines deep advertising technology expertise with Amazon's latest capabilities, including AI-driven features, to help partners build scalable, secure, and performant solutions. Through technical leadership and close collaboration with product teams, they influence both partner solutions and Amazon Ads product development, driving innovation across the advertising ecosystem.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 4+ years experience in technical architecture or equivalent- Knowledge of advertising technology, APIs, and cloud services- Experience implementing technical solutions- Strong analytical and problem-solving skills- Good written and verbal communication abilities- Ability to work effectively with partners/customers ...

Sr. Category Adoption Manager, Managed Spend Category Adoption

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible and join us in building and celebrating the value of Amazon Business; unlocking our potential worldwide!Key job responsibilities•Engage in deep discovery with customers to advise on ideal procurement solutions utilizing a diverse suite of product features in concert with in-depth analysis of spend.•Qualify, solution and close deals to exceed targets for new business acquisition.•Relay market needs and requirements back to internal Amazon teams including Product, Tech, Supplier Operations, and Category Management, often via writing.•Be the Voice of Customer with key internal Amazon stakeholders.•Prioritize collaboration with selling partners to maintain high levels of customer engagement and mindshare.•Analyze results to evolve sales strategy over time and inform the business.About the teamAre you a top performing B2B sales champion looking to own driving an indirect category spend growth strategy among the largest businesses in the world? Are you an expert in helping businesses manage their indirect spend more effectively through creating prescriptive procure-to-pay solutions?The Amazon Business team is dedicated to developing solutions that make procurement easy for businesses. Category Adoption Managers are an integral component of our growth strategy, acting as subject matter experts in procure-to-pay to advise our largest customers on cutting-edge modes of spend-management. As a Category Adoption Manager, you will have the exciting opportunity to co-own the new-business acquisition sales motion with our largest customers, while helping refine our forward-looking sales strategy. The ideal candidate will have B2B sales experience identifying, developing, negotiating and closing highly comply large-scale deals. The candidate should be a highly analytical self-starter with a proven track record of meeting and exceeding goals with experience selling category solutions (i.e. Office, IT, JanSan expertise). The ideal candidate collaborates with partner teams effectively and influences business partners to achieve the best customer experience.BASIC QUALIFICATIONS- 5+ years of B2B or enterprise sales with a focus on hunting new business experience- Knowledge of procurement and source to pay processes and solutions or equivalent experience- Experience with Microsoft Office products and applications- Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...

Sr. Sales Account Manager

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Sr. Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop campaign strategies and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS• 6+ years experience in digital advertising, product marketing, consulting, business development, and/or other customer facing roles • 3+ years experience with digital media/marketing strategy, data analysis and data analytics & visualization • Media planning & brand planning capabilities • Success in optimizing products and services based on client needs • Strong Proficiency in Microsoft Excel • Demonstrated success working with cross-functional teams and building strong relationships internally and externally ...

Program Manager , Private Pricing Post Purchase Experience

Do you want to be part of an innovative and rapidly growing business? Amazon Web Services (AWS) is seeking a talented, customer-obsessed, self-directed leader to drive innovation, and enhancement of the Private Pricing Program, Post Contract Purchase experience. You will join Private Pricing Programs and Experiences (3PX) team housed within the Global Deal Strategy and Programs (GDSP) organization.Key job responsibilitiesDo you want to be part of an innovative and rapidly growing business? Amazon Web Services (AWS) is seeking a talented, customer-obsessed, self-directed leader to drive innovation, and enhancement of the Private Pricing Program, through the Post Contract Purchase experience. You will join Private Pricing Programs and Experiences (3PX) team housed within the Global Deal Strategy and Programs (GDSP) organization. In this role, you will help AWS drive important strategic projects to support our Customers, build scalable processes, shape requirements for features to improve Private Pricing customers’ experience during the term of the agreement, while working with diverse teams cutting across functions, organizations, and cultures such as Billing, Monetization, Tax, and Finance. You will find ways to create a delightful post-purchase experience through the effective use of Amazon mechanisms (data, narratives, 1-way vs 2-way door decisions, escalations). This requires a combination of vision and tactical skill. You must work closely with internal stakeholders to scope and frame improvements/transformations to the post-purchase experience. You must achieve fluency in both the Private Pricing Program as well as the processes that support our deal pipeline and post-purchase experience to deliver business impact. We are looking for a leader with sound business judgement.”About the teamAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience interpreting data and making business recommendations ...

Sr. Account Executive - Amazon Business , ComSec COM - Manufacturing & Industrials

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges •Must possess a strong executive presence and the ability to effectively communicate and collaborate with senior leadership and executive stakeholders. A proven track record of successful interaction and relationship-building with C-suite executives is essential.• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment•Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions•Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption•Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsAbout the teamThe Amazon Business Manufacturing & Industrials team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to enterprise business customers in the Manufacturing sector. The ideal candidate will have relevant experience selling to Manufacturing customers by engaging multiple stakeholders including C-Suite leaders (e.g. Chief Procurement Officer, Chief Financial Officer, and Director of Supply Chain) through a consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets. BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Customer Practice Manager, AMER-US-CST, HCLS -Providers

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Manager, Campaign & Creative Management, Hardlines & Softlines

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!Amazon Advertising is looking for an experienced Manager for our Campaign & Creative Management (CCM) team. As our advertiser’s “go-to” experts on Amazon Advertising’s processes related to our advertising policies and creative services, CCMs earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience.The leader of this team will be expected to own their business and the needs of their customers in relation to campaign and creative management. Managers of CCM teams develop direct customer relationships, and are skilled project and/or program managers, delivering quantifiable service improvements in line with customer needs. They develop high performing teams with clear goals to ensure team success, and partner closely with sales, account management and design leadership to deliver results that matter to customers. Leaders in this team have direct accountability for continuously improving customer satisfaction and efficiency of our teams. As result, they establish partnerships with the Amazon teams that create our products and provide input to their roadmaps to help improve experiences for customers.Key job responsibilitiesTo excel in this role, the ideal candidate will need to: - Exhibit excellent judgment - Hire and develop great people - Have relentlessly high standards (is never satisfied with the status quo) - Be able to dive deep and is never out of touch with the details of the business or the technology - Expect and require innovation of her/his team - Have passion and convictions and the innate ability to inspire passion in others - Strong results orientation - Think bigBASIC QUALIFICATIONS- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience with sales CRM tools such as Salesforce or similar software- Experience in digital advertising and client facing roles with a focus on data analysis- People management experience ...

Sr. Business Value Specialist, AWS Cloud Economics

The AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver Cloud Value Advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”Are you interested in joining an AWS team focused on assessing the business benefits and Return on Investment (ROI) of migrating and running applications on AWS by engaging directly with C-level executives, IT professionals and influencers at all levels? Can you take complex on-premises IT infrastructure and simplify it down to cloud essentials, crafting financial models that are easy to understand and apply? Are you good at defining and quantifying business value, benefits and migration costs to cloud? Do you have the technical depth, business background, program management, deep modeling, analytical and communication skills needed to help further establish Amazon as the leader in computing?Cloud Economics EngagementsAs a Cloud Economics Business Value Specialist within AWS, you will help AWS customers shape their IT strategies and financial models, and quantify both the cost and value benefits of running applications in the cloud. You will collaborate with AWS sales teams to engage prospective customers to share best practices migration and finance strategies, and build board-ready business cases. You will identify technical and economic barriers to adoption of AWS with these customers and develop repeatable strategies to overcome objections. You will communicate the value proposition for AWS to a broad audience of IT, Finance and Business leaders. Your responsibilities will include driving migration ROI related business development activities within AWS, supporting the AWS Sales, Solution Architecture, Marketing, Business Development and product teams on customer engagements. You will serve as an expert resource on the financial modeling of IT applications and infrastructures and quantification of cloud value benefits. As necessary, you will bring in other AWS resources to help our customers properly evaluate their IT options in the cloud. You will possess an IT and business background that enables you to drive an engagement and interact with startups to large enterprises. You will have the technical depth to understand on-premises infrastructure (data centers, compute, storage, network and others) and business experience to create migration ROI business cases, easily communicate the technical and economic benefits of AWS to IT architects, engineering teams, business stakeholders and C-Level executives. You will have a demonstrated ability to think strategically and long-term about the needs of global businesses. You will also be deeply familiar with legacy IT environments, with data center economics including data center migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed economic models for these environments in the cloud. You will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, enterprise architecture or similar customer experience) to progress decision making through their personal involvement with developing and presenting a compelling business case. This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed. Key job responsibilities• Serve as a key member of the AWS Cloud Economics Business Development team in helping drive AWS Sales engagements with our customers regarding the economics of running their IT applications in AWS. • Work with AWS Sales, Solution Architecture, Business Development and Marketing teams, proactively drive ROI/economic conversations with our customers. • Develop a deep understanding of customers’ IT infrastructure by conducting detailed technical and business discovery• Develop a standard ROI framework and analytical models to be utilized by the AWS Sales, BD and marketing teams. • Serve as a central resource for the Sales team to help our customers create appropriately detailed financial models for their current and future AWS landscape. • Create a repository of Cloud Economics cases studies and conversations to share learnings with all parts of AWS. • Serve as a key source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premises or in traditional data centers. • Work with internal stakeholders to communicate market realities regarding the economics of running IT applications and infrastructure in the cloud when compared to a traditional on-premises or co-located data center environment. • Prepare and present business reviews to senior management regarding progress and roadblocks on cost and business value related issues.A day in the lifeThe AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of developing, negotiating and executing business agreements experience- 6+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Familiarity with IT infrastructure and cloud computing ...

Strategic Account Rep (B2B), AB Office and Electronics

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Amazon Business (AB) teams are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to large global organizations (and everything in between). Within AB, the AB Third Party (AB3P) Seller Marketplace is a multi-billion dollar P&L connecting business customers with third party sellers globally, and relentlessly innovating across a broad spectrum of functions including expanding our selection, building B2B-specific features, offering everyday low prices, improving world-class delivery, and setting up our sellers for success.Amazon Business is seeking a dynamic and motivated Sales Representative for our Strategic Account Management organization. The Strategic Account Manager will be responsible for driving business growth with some of the most influential sellers on Amazon Business through strategic insights, and high operational standards. In this role, you will be responsible to influence your Selling Partners through executing strategic joint business plans, and collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvements. You will be the point of contact for owners and senior leadership at companies throughout the sales process. You will also work with internal stakeholders and cross-functional teams to continue to improve our insights, accelerate Selling Partner growth, and exceed Selling Partner expectations.Core Role & ResponsibilitiesA successful candidate will have the skills and passion to drive Selling Partner business growth and deliver a positive experience with our program. The key responsibilities of a Strategic Account Manager include but are not limited to:* Build relationships with your Selling Partners; be a trusted advisor and thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment* Identify and influence key decision makers within prospective and existing accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon Business solutions that meet and exceed customer requirements* Drive performance through developing and managing strategic account growth plans with Selling Partners in tandem with internal category teams to improve business input metrics across selection, listing quality, pricing, and fulfillment* Recruit against a target set of large enterprise distributors and manufacturers, working together with the leaders across various teams including Compliance, Legal, Marketing, Restricted Products, and Category Business Development teams* Conduct deep dive analysis on issues affecting Seller business performance and communicate the Voice of the Seller internally as an input into product development and process improvement* Demonstrate time-management skills and the ability to work independently while using centralized resources, policies and procedures* Develop a thorough understanding of the e-commerce industry including knowledge of B2B product offeringsBASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 4+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Principal, Category Adoption, Managed Spend Category Adoption

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible and join us in building and celebrating the value of Amazon Business; unlocking our potential worldwide!Working with sales and product development leadership teams, the Principal of Category Adoption will ensure that Amazon Business becomes our customer’s first choice for category solution adoption, particularly within our growing B2B Services offering. The Principal will help define sales strategy and sales team expansion in the United States.The ideal candidate will have extensive B2B sales leadership and go-to-market strategy development experience in value added services spaces. The ideal candidate is a highly analytical self-starter and a builder, with a proven track record of meeting and exceeding goals who collaborates with partner teams effectively and influences business partners to achieve the best customer experience while meeting business objectives. You thrive in ambiguity and aren’t afraid of a moving target!Key job responsibilities* Create the Amazon Business sales strategies for services adoption in the US.* Define the field sales deployment plan for the Amazon Business services sales team.* Recruit and build the sales team dedicated to scaling services and category adoption engagement with customers.* Build pipeline development and management best-practices for the Amazon Business portfolio of services solutions.* Prioritize collaboration with selling partners to maintain high levels of customer engagement and mindshare.* Analyze customer performance and satisfaction to manage and adapt business strategy and direction.* Directly support front-line and overlay sales teams in discovery, qualification, solutioning and closing deals.* Build engagement mechanisms for partner-team support.* Develop, own, and exceed targets for new business acquisition of Amazon Business category adoption deals.* Understand market trends, and relay customer needs/requirements to internal Amazon teams including Product, Tech, Supplier Operations, and Category Management; often via writing.About the teamThe Managed Spend Category Adoption team is charged with developing and executing effective sales strategies to win the largest/most-complex managed spend (e.g., category indirect spend) adoption deals across Amazon Business customer base. We are the tip of the spear in terms of new-business acquisition for managed spend at Amazon Business.BASIC QUALIFICATIONS- 10+ years of leadership experience in inventory management or related category solution sales and operations, with national scope.- Experience building go-to-market strategies for inventory management and supply chain services.- Proven track record delivering against sales targets with a distributed workforce.- Experience collaborating with internal partners in a matrixed environment.- Expertise in communicating with and influencing senior business leaders (VP+).- Strength in process improvement and project management.- Experience using productivity tools including Salesforce.- Education: Bachelor’s degree required. ...

Senior Vendor Manager, Books, Established Light Books

Do you want to be part of Amazon’s founding business and work with the world’s most influential Book publishers? Come join the team that started it all! The Books team is looking for an innovative, results-oriented, customer-centric self-starter and team player to help grow our books business. This Vendor Manager will manage strategic relationships with publishers and help define the content strategy and execution for business initiatives and products in Mexico and other marketplaces around the world. The ideal candidate has solid business judgment and an analytical mind with a track record of successful negotiations, strong relationship management, and success with launching new business models, initiatives, and products. This person uses complex analytics to guide decision-making, is able to dive deep into data and think creatively about new opportunities. Key job responsibilities · Take the lead to identify, evaluate, negotiate, and manage strategic partnership deals that delight customers and support strategic objectives. · Serve as a key member of the Content Acquisition team in defining and delivering the strategy around content acquisition, new business models, promotional programs, and growing readership around the world. · Develop business and product requirements, prioritize needs, and manage milestones with input from key stakeholders. · Establish and execute against selection, operational, and business metrics. · Deliver results by working with key internal stakeholders (e.g. product management, legal, marketing, and other Content Acquisition teams around the world). · Prepare and give business reviews to the senior management of Amazon and publishers. · Identify opportunities for innovation and automation. · Leverage data analysis to research difficult or ambiguous problems, leading cross-disciplinary teams to drive recommendations to senior leadership. · Develop and execute against P&L while understanding business trends that impact the bottom line.About the teamWe are the Established Light (EL) Books team which has a vision to enable sustainable growth by leveraging efficiencies of scale across multiple marketplaces. We aim to unlock growth opportunities at scale by leveraging central functions and tools. Our vision is to scale this model at a global level to improve operational efficiency in WW Established Light MPs by collaborating with US and EU hubs for demand generation, vendor management, and vendor operations. Our north-star is to create a Books-first model that could be replicated by other GLs to scale in an efficient manner with centralized resources.BASIC QUALIFICATIONS- 5+ years of relevant business experience required- Bachelor’s degree required- Fluent in Spanish ...

Global Entertainment Brand Partnerships Activation Sr Specialist, Video Strategy and GTM

Amazon Ads is the advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (from upper-funnel video solutions like Prime Video to performant sponsored ads), enterprise ad tech (Amazon DSP, Amazon Ad Server, Amazon Marketing Cloud, Amazon Publisher Services) and a rich array of unique creative, format and measurement solutions. We offer advertisers premium brand placements on our owned and operated properties, including Prime Video, Thursday Night Football, Twitch, and FireTV as well as on third-party publishers via Amazon Publisher Services.We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The insights we deliver to advertisers and their partners enable them to build unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale. We seek an Activation Sr. Specialist lead to join the Global Entertainment Brand Partnerships team, whose primary role is to ensure all campaigns and their associated components (branded content, custom extensions, etc.) are flawlessly executed and provide the highest level of white glove service to brand marketing and agency clients. This role will support internal sales solutions and operations, interfacing between Amazon Ads Sales, Product, and Ad Ops to develop cross functional operations and tooling, supporting 15+ Prime Video Ads locales. This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Ads. The Brand Partnerships Activation Sr. Specialist comes with a background in video and advertising to support the long-term Sponsorships and Branded Entertainment strategy. They will be responsible for supporting several senior level mechanisms including CPRs (Critical Program Reviews), and WBRs (Weekly Business Reviews).This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Video Ads. Key job responsibilities• Ensure best-in-class project management and client services on executed deals, with a clear focus on client satisfaction and renewal rates.• Support the vision, value proposition, planning, and packaging solutions to grow our video GTM approach across video sponsorship products • Assist in regional training development for sales enablement execution• Evaluate and institute Key Performance Indicators and key metrics that will support continuous improvement; consistently evolve KPIs in a changing environment and rapidly prioritize and reprioritize based on strategic goals and industry trends• Create or optimize necessary workflows and internal communication for Activation (inter- and intra-departmental) for maximum efficiency, productivity and effectiveness. • Build and streamline back-end processes that further support and scale the business• Ensure usage of top notch systems, tools and technology • Establish and evolve team policies and proceduresA day in the lifeThe ideal candidate will possess a premium content advertising, revenue focused, and strategic leadership background within video and STV that enables them to drive a comprehensive strategy around how Amazon approaches video-led brand partnerships. This specialist will partner cross-functionally across leaders within Amazon Ads, Prime Video, and Amazon MGM Studios.BASIC QUALIFICATIONS- 6+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Minimum of 6+ years of experience in sponsorships, brand partnerships, integrated marketing, or related roles, in the video advertising or streaming industry.- A strong track record in developing, launching & executing premium video sponsorships.- A self-starter with demonstrated ability to think strategically and creatively about sales, business, product, and technical challenges with the ability to build and convey compelling value propositions and work cross-organizationally to build consensus.- Experience working with content creators and show-runners to develop advertising opportunities.- Ability to quickly assess current high-potential opportunity and articulate a compelling vision for the existing teams to rally around and organize to deliver.- Proven track record of working with advertising customers to introduce new products, develop market fit, and help the broader organization scale sales of the solution. ...

Senior Customer Success Specialist - Connect, Connect Specialty Sales

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment. The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.Key job responsibilities* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect. * Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success. * Build customer skills and proficiency with Connect. * Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value. * Develop account plans in conjunction with field teams. * Meet annual revenue targets through increased adoption of Connect. * Work with partners and ISVs to extend reach & drive adoption of AWS solutions.A day in the lifeThe Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing. About the teamThe Customer Experience specialist team helps customers learn about and adopt Amazon Connect. We are one of the fastest growing AWS services and a leader in the Contact Center as a Service (CCaaS) category. As an AI-powered cloud contact center, Amazon Connect delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 5+ years’ experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products.- 5+ years of business development, partner development, sales or alliance management experience.- 7+ years of experience driving technology initiatives- Experience with managing complex, multi-stakeholder projects and delivering solutions.- Six Sigma, PMP or SAFe certified or related experience.- Bachelors or equivalent experience ...

Sr. Partner Manager, APS Connections Marketplace

Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app and advanced TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from multiple programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.In 2021, APS launched Connections Marketplace as a direct response to APS publishers looking for turnkey solutions to address an increasing array of operational challenges in the ever-evolving advertising landscape. This marketplace connects thousands of publishers to 3rd-Party (3P) providers of ads, media, and infrastructure services. Connections Marketplace solves publisher challenges with adtech service discovery, vendor selection, technical integration onboarding, and ongoing maintenance. Visit https://aps.amazon.com/aps/connections-marketplace/ to learn more.We are seeking a Sr. Partner Manager to drive the growth of the industry-leading 3P service providers integrated with Connections Marketplace. You will work closely with these providers as well as internal Marketing, Marketplace Development, and Marketplace Operations team members to ensure adoption of their services with APS publishers. The ideal candidate will combine proven customer growth, operational development, client-communication skills, and hands-on experience to launch and scale partner adoption.Key job responsibilities* Work with 3P service providers to demonstrate their value to publishers and ensure a successful integration with APS* Consult with 3rd Party Service providers and publishes to help them achieve their business goals. Create long term growth strategies for each 3rd Party Provider and oversee the execution of the strategies.* Collect customer and overall market feedback to guide program strategy. Translate this feedback into product requirements and drive execution of new features with customers.* Collaborate with marketplace development/BD, marketing, product, solution architects, and engineering to shape program strategy and growth. Advocate successfully for what you need from other key stakeholders.* Develop mechanisms to monitor key performance metrics. Understand these metrics to identify opportunities for growth or improvement.* Provide data-driven insights to improve our advertising programs.* Develop processes and playbooks to scale offering in a predictable and repeatable manner.* Conduct regular business reviews with customers. Employ consultative, long term approach and build productive relationships with stakeholders of all levels within the customer’s organization.* Contribute to written strategy documents for Amazon leadership.BASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Experience with annual brand and media planning- Strong knowledge of advertising technology services- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience in developing and managing strategic business partnerships ...

Account Executive - FinServ, ComSec ACQ

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business is a B2B marketplace on Amazon.com that gives businesses of all sizes access to hundreds of millions of products in a shopping experience built for businesses. The Amazon Business teams are dedicated to developing solutions inclusive of an expanded marketplace that combines the selection, convenience, and value customers have come to know and love from Amazon.Account Executives are responsible for both building and managing their book of business by leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships following the initial prospect/onboarding and stabilization period. The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Information Technology, Facilities, and more.The Account Executive will ensure recommended solutions meet our customer’s procurement needs and will recommend approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to public institutions, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted. The ideal candidate will have relevant consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.This is an Inside Sales role with limited travel 10% (tradeshows and customer meetings). This role is focused on the mid-market segment, working with customers and prospects in the Financial Services space.Key job responsibilitiesDeliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deploymentProvide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challengesDrive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutionsFocus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoptionRelay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of B2B sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

Enterprise Service Manager , Professional Services Healthcare & Life Science

Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) for its Healthcare and Life Science business that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy * Has led capture and proposal management for large, transformational programs* Has shaped, negotiated, and won statement of work (SOWs) for consulting/ professional services* Engage with customers to understand their business drivers and customer portfolio * Identify & develop specific opportunities and supporting business cases * Demand creation, deal shaping, including estimations and deal pricing * Identifying and positioning appropriate contracts for Opportunities * Contract negotiations & follow on for SOW signature * Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues * Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery * Leading innovation and scoping workshops with Customers * Act as single person of contact for Customer executives, developing deep, trustful relations * Educate customers on AWS services and translate those into a clear business value proposition * Envision and inspire customers * Coaching Customer and Partner teams to be self-sufficient.Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 10+ years of experience in the Pharmaceutical Industry with experience across the pharmaceutical value chain with emphasis on Clinical Trials, Research and Development, Manufacturing, and Commercial- Experience selling to executive stakeholders in lines of business (R&D, Clinical, Manufacturing, and Commercial and IT)- Selling large ($10M+) cloud transformational deals- Understanding of cloud platform services, cloud-native architectures, and cloud infrastructure- Relevant experience in technology/software sales, pre-sales, or consulting ...

Sales Ops Manager- Onboarding, Amazon Key

As a Customer Onboarding Manager with Amazon Key to you will be responsible for driving the delivery and installation of an Amazon Key service with unprecedented quality, efficiency and scale.In this role, you will oversee all aspects of onboarding including scheduling, vendor management, operations for the installation of our product and adoption of our service. You will be the key owner of the customer relationship to ensure a seamless experience. As part of a growing team, you will contribute ideas and processes to continually improve while working in ambiguity, build efficiencies, and scale the business. Key job responsibilitiesInternal and External Vendor Management:• Maintain relationships with installers and internal teams to provide the best customer experience• Refine operational processes with vendors to ensure efficiencies• Evaluate vendors based on their performanceCustomer Service:• Demonstrate customer obsession while representing the face of our product to customers• Ensure that customer communication occurs timely and clearly for the best customer experience in scheduling, enrolling in, and adopting our products and servicesReporting and Communication:• Provide regular reports on the effectiveness of delivery program to leadership• Communicate updates, changes, and important information to leadership in a timely mannerAbout the teamAmazon Key for Business is the multi-unit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon Logistics' delivery drivers to customers' doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers.The Customer Onboarding team ensures product and service delivery and customer satisfaction for multi-family real estate in North America.BASIC QUALIFICATIONS-Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field-Experience working with a broad range of technology tools such as SharePoint, Tableau, Excel, Access, Word, and Salesforce-1+ years’ experience in sales operations, account management or customer service-A solid sales operations focus with ability to make data-driven decisions-Good verbal and written communication skills ...