Sales, Advertising, & Account Management

Help create the future of digital entertainment with Prime Video! Prime Video is fast becoming one of the major global players in digital entertainment. This role will find innovative and efficient ways to solve customer pain points at root cause and driving insights that lead to new product solutions. You will work cross-functionally across the Prime Video organization to drive initiatives that enhance our customer experience for video providers around the world. Our team is focused on driving the growth of the business and finds new ways to scale using technology. The Prime Video Content Acquisition team is looking for a bright, analytical, driven, and creative candidate to join our content licensing team to own and support the world-wide Licensing Operations and Strategy for Prime Video Direct which is the self-service licensing/publishing mechanism of Prime Video. In this role, you will be responsible for working with our world-wide content acquisition teams to license the best content for our customers, create innovative product and operational solutions to complex problems, and lead strategic initiatives across all of Prime Video's business lines (SVOD, TVOD, AVOD, etc) to make it easier than ever for studios, distributors, filmmakers and other content creators to distribute their content to Prime Video customers worldwide.Key job responsibilitiesA successful candidate will be able to demonstrated success in leading complex - often ambiguous - projects. He or she will be customer obsessed (both in internal and external stakeholders) and consistently look for opportunities to enhance the customer experience by using scalable technology. This person should be organized and able to use mechanisms to drive productivity, actionable insights, and timely responses to customer/stakeholder inquiries. A good candidate will have entrepreneurial spirit, the ability to influence others, a passion for digital video, and the ability to use data to implement change (e.g., experience with SQL and excel is a plus). Additionally, this person must be able to balance operational and strategy work to meet deadlines. The ideal candidate will enjoy defining new processes, successfully and consistently deliver results, and working cross-functionally to drive automation and scale. Most of all, they are not afraid to roll up their sleeves to simply get the job done. A day in the lifeCollaborate with internal/external stakeholders to develop and refine critical operational tools, including operational plans, and strategy docs fo content licensing. The role is instrumental in shaping the strategic direction of key initiatives, ensuring alignment with organizational goals, and facilitating efficient implementation of essential processes across teams. Additionally, use business intelligence (BI) assets and analytics tools to drive/support strategic initiatives related to content acquisition. About the teamThis team sits at the heart of Prime Video's licensing business and has ownership/insights across all of Prime Video's business lines (SVOD, TVOD, AVOD, etc) across all territories. You will be joining a team with high visibility to Prime Video leadership and high impact to the business.BASIC QUALIFICATIONS- 7+ years of account management, business development, content licensing or finance experience- Experience with end-to-end ownership of major project deliverables- Experience with Excel- Experience using data and metrics to determine and drive improvements ...

Please note the following eligibility requirements to apply for this role:• Graduate from bachelor's degree program between 12/2024 and 6/2025, or graduated from bachelor’s degree program within past 24 months.• Ability to relocate nationwide. Relocation assistance provided, if eligible.• Ability to begin 40-hour/week, full-time employment in June 2025.• We are unable to offer visa sponsorship for this role.For more information, please visit https://amazonundergradstudent.splashthat.com.Job summary Amazon is looking for smart, analytical, and customer-obsessed undergraduates to help build a world-class shopping experience and serve as the leadership pipeline for our rapidly growing global retail business. This role provides an ideal start to a dynamic career path at Amazon for an ambitious candidate who is eager to drive a business. The ideal candidate will be ambitious, an effective communicator, and problem-solver. In this role, you will be driving the business results of your vendors and product subcategories. Your direct responsibility will be to manage performance of a product portfolio. Day-to-day tasks may include developing and growing vendor relationships, negotiating contracts, determining promotional strategy, developing marketing programs, inventory management, product launches, and conducting detailed analyses to identify growth opportunities driving sales and margin improvements -among other initiatives. You will also create best-in-class customer experiences, and play a critical role in managing strategic and established brands to drive profitability and topline performance for your category. The Customer Success Manager career path offers the opportunity for advancement into a variety of leadership roles including marketing/merchandising, vendor management, product management, and inventory management. BASIC QUALIFICATIONS• Experience with Microsoft Excel• Experience analyzing data and best practices to assess performance drivers• Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2024 and June 2025, or graduated from a bachelor’s degree program in the past 24 months ...

Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app and advanced TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from multiple programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.In 2021, APS launched Connections Marketplace as a direct response to APS publishers looking for turnkey solutions to address an increasing array of operational challenges in the ever-evolving advertising landscape. This marketplace connects thousands of publishers to 3rd-Party (3P) providers of ads, media, and infrastructure services. Connections Marketplace solves publisher challenges with adtech service discovery, vendor selection, technical integration onboarding, and ongoing maintenance. Visit https://aps.amazon.com/aps/connections-marketplace/ to learn more.We are seeking a Sr. Partner Manager to drive the growth of the industry-leading 3P service providers integrated with Connections Marketplace. You will work closely with these providers as well as internal Marketing, Marketplace Development, and Marketplace Operations team members to ensure adoption of their services with APS publishers. The ideal candidate will combine proven customer growth, operational development, client-communication skills, and hands-on experience to launch and scale partner adoption.Key job responsibilities* Work with 3P service providers to demonstrate their value to publishers and ensure a successful integration with APS* Consult with 3rd Party Service providers and publishes to help them achieve their business goals. Create long term growth strategies for each 3rd Party Provider and oversee the execution of the strategies.* Collect customer and overall market feedback to guide program strategy. Translate this feedback into product requirements and drive execution of new features with customers.* Collaborate with marketplace development/BD, marketing, product, solution architects, and engineering to shape program strategy and growth. Advocate successfully for what you need from other key stakeholders.* Develop mechanisms to monitor key performance metrics. Understand these metrics to identify opportunities for growth or improvement.* Provide data-driven insights to improve our advertising programs.* Develop processes and playbooks to scale offering in a predictable and repeatable manner.* Conduct regular business reviews with customers. Employ consultative, long term approach and build productive relationships with stakeholders of all levels within the customer’s organization.* Contribute to written strategy documents for Amazon leadership.BASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Experience with annual brand and media planning- Strong knowledge of advertising technology services- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience in developing and managing strategic business partnerships ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business is a B2B marketplace on Amazon.com that gives businesses of all sizes access to hundreds of millions of products in a shopping experience built for businesses. The Amazon Business teams are dedicated to developing solutions inclusive of an expanded marketplace that combines the selection, convenience, and value customers have come to know and love from Amazon.Account Executives are responsible for both building and managing their book of business by leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships following the initial prospect/onboarding and stabilization period. The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Information Technology, Facilities, and more.The Account Executive will ensure recommended solutions meet our customer’s procurement needs and will recommend approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to public institutions, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted. The ideal candidate will have relevant consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.This is an Inside Sales role with limited travel 10% (tradeshows and customer meetings). This role is focused on the mid-market segment, working with customers and prospects in the Financial Services space.Key job responsibilitiesDeliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deploymentProvide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challengesDrive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutionsFocus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoptionRelay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of B2B sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.As Premium Support BDM, you will be part of the Enterprise Support organization. You will support the Premium Support strategy and own driving the go-to-market (GTM) efforts for Support, with the objective to increase adoption for paid support offerings amongst AWS customers while maintaining target margin performance, and using Support to accelerate AWS platform adoption for the customers. You will engage our customers to understand why they need Premium Support solutions (or why not; e.g. Enterprise Support or Enterprise On-Ramp), what are the pain points and obstacles in their current support offering. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, value and return on investment vs price) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support in driving AWS platform adoption, estimate the ROI, and design and execute initiatives to help accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support value proposition, in order to build long-term business opportunity. You will engage partners to develop and pilot new Support offerings via the partner ecosystem.The ideal candidate will possess a keen business sense and exceptional analytical skills, is able to articulate and communicate a clear value proposition across customers, partners, and within the AWS organization, and is comfortable working across internal functions and geographies. The candidate will be naturally curious, going beyond the obvious to discover unexpected insights and translate those into tangible business value.Key job responsibilities• Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adoption of Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, Migration Services, plus other new products launched throughout the year)• Analyze drivers of Enterprise Support Services adoption and identify levers for improvement• Identify, design and execute controlled experiments in driving Enterprise Support Services adoption• Review and analyze Enterprise Support Services pricing and costing, ensuring savings are passed on to our customers• Quantify impact of Enterprise Support Services adoption on AWS Platform adoption, estimate the ROI of Support investments in accelerating AWS platform adoption• Develop and refine sales collateral, reference cases and value proofs for customers and partners• Drive commercial innovation in Support, e.g. differentiated support offerings per customer segment. In conjunction with Field Enablement, create Support related training programs and material for the field team so that they can properly articulate the Support value proposition• Work with stakeholders across Commercial/Public Sales, Premium Support, and Enterprise• Prepare and present business reviews to the senior Sales and BD management team• Drive Enterprise Support Services deals end to end with SalesAbout the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of developing, negotiating and executing business agreements experience- 6+ years of professional or military experience- 6 + years of experience in a role focused on creating and implementing organizational strategies.- Bachelor's degree ...

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Amazon Business (AB) teams are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to large global organizations (and everything in between). Within AB, the AB Third Party (AB3P) Seller Marketplace is a multi-billion dollar P&L connecting business customers with third party sellers globally, and relentlessly innovating across a broad spectrum of functions including expanding our selection, building B2B-specific features, offering everyday low prices, improving world-class delivery, and setting up our sellers for success.Amazon Business is seeking a dynamic and motivated Sales Representative for our Strategic Account Management organization. The Strategic Account Manager will be responsible for driving business growth with some of the most influential sellers on Amazon Business through strategic insights, and high operational standards. In this role, you will be responsible to influence your Selling Partners through executing strategic joint business plans, and collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvements. You will be the point of contact for owners and senior leadership at companies throughout the sales process. You will also work with internal stakeholders and cross-functional teams to continue to improve our insights, accelerate Selling Partner growth, and exceed Selling Partner expectations.Core Role & ResponsibilitiesA successful candidate will have the skills and passion to drive Selling Partner business growth and deliver a positive experience with our program. The key responsibilities of a Strategic Account Manager include but are not limited to:* Build relationships with your Selling Partners; be a trusted advisor and thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment* Identify and influence key decision makers within prospective and existing accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon Business solutions that meet and exceed customer requirements* Drive performance through developing and managing strategic account growth plans with Selling Partners in tandem with internal category teams to improve business input metrics across selection, listing quality, pricing, and fulfillment* Recruit against a target set of large enterprise distributors and manufacturers, working together with the leaders across various teams including Compliance, Legal, Marketing, Restricted Products, and Category Business Development teams* Conduct deep dive analysis on issues affecting Seller business performance and communicate the Voice of the Seller internally as an input into product development and process improvement* Demonstrate time-management skills and the ability to work independently while using centralized resources, policies and procedures* Develop a thorough understanding of the e-commerce industry including knowledge of B2B product offeringsBASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 4+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible and join us in building and celebrating the value of Amazon Business; unlocking our potential worldwide!Key job responsibilities•Engage in deep discovery with customers to advise on ideal procurement solutions utilizing a diverse suite of product features in concert with in-depth analysis of spend.•Qualify, solution and close deals to exceed targets for new business acquisition.•Relay market needs and requirements back to internal Amazon teams including Product, Tech, Supplier Operations, and Category Management, often via writing.•Be the Voice of Customer with key internal Amazon stakeholders.•Prioritize collaboration with selling partners to maintain high levels of customer engagement and mindshare.•Analyze results to evolve sales strategy over time and inform the business.About the teamAre you a top performing B2B sales champion looking to own driving an indirect category spend growth strategy among the largest businesses in the world? Are you an expert in helping businesses manage their indirect spend more effectively through creating prescriptive procure-to-pay solutions?The Amazon Business team is dedicated to developing solutions that make procurement easy for businesses. Category Adoption Managers are an integral component of our growth strategy, acting as subject matter experts in procure-to-pay to advise our largest customers on cutting-edge modes of spend-management. As a Category Adoption Manager, you will have the exciting opportunity to co-own the new-business acquisition sales motion with our largest customers, while helping refine our forward-looking sales strategy. The ideal candidate will have B2B sales experience identifying, developing, negotiating and closing highly comply large-scale deals. The candidate should be a highly analytical self-starter with a proven track record of meeting and exceeding goals with experience selling category solutions (i.e. Office, IT, JanSan expertise). The ideal candidate collaborates with partner teams effectively and influences business partners to achieve the best customer experience.BASIC QUALIFICATIONS- 5+ years of B2B or enterprise sales with a focus on hunting new business experience- Knowledge of procurement and source to pay processes and solutions or equivalent experience- Experience with Microsoft Office products and applications- Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Sr Strategic Account Executive will achieve significant, business-impacting outcomes for both Customers and Amazon. This individual will be equally comfortable engaging with customers at "every door, every floor" from C-Suite leaders to everyday Amazon Business customers, and influencing Amazon Business’ product and technology roadmap with insights from these Customers. The ideal candidate will be an innovative, Customer-obsessed thinker and builder who is energized by Digital Transformation.Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment.- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges.- Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions.- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.- Relay customer requirements back to internal Amazon teams, including Product, Technical, and Category Management teams.- Ability to travel for internal business presentations and customer meetings (+50%).BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible and join us in building and celebrating the value of Amazon Business; unlocking our potential worldwide!Key job responsibilities•Engage in deep discovery with customers to advise on ideal procurement solutions utilizing a diverse suite of product features in concert with in-depth analysis of spend.•Qualify, solution and close deals to exceed targets for new business acquisition.•Relay market needs and requirements back to internal Amazon teams including Product, Tech, Supplier Operations, and Category Management, often via writing.•Be the Voice of Customer with key internal Amazon stakeholders.•Prioritize collaboration with selling partners to maintain high levels of customer engagement and mindshare.•Analyze results to evolve sales strategy over time and inform the business.About the teamAre you a top performing B2B sales champion looking to own driving an indirect category spend growth strategy among the largest businesses in the world? Are you an expert in helping businesses manage their indirect spend more effectively through creating prescriptive procure-to-pay solutions? The Amazon Business team is dedicated to developing solutions that make procurement easy for businesses. Category Adoption Managers are an integral component of our growth strategy, acting as subject matter experts in procure-to-pay to advise our largest customers on the latest modes of spend-management. As a Category Adoption Manager, you will have the exciting opportunity to co-own the new-business acquisition sales motion with our largest customers, while helping refine our forward-looking sales strategy. The ideal candidate will have B2B sales experience identifying, developing, negotiating and closing highly comply large-scale deals. The candidate should be a highly analytical self-starter with a proven track record of meeting and exceeding goals with experience selling category solutions (i.e. Office, IT, JanSan expertise). The ideal candidate collaborates with partner teams effectively and influences business partners to achieve the best customer experience.BASIC QUALIFICATIONS- 5+ years of B2B or enterprise sales with a focus on hunting new business experience- Knowledge of procurement and source to pay processes and solutions or equivalent experience- Experience with Microsoft Office products and applications- Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Experience with sales CRM tools such as Salesforce or similar software ...

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment. The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.Key job responsibilities* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect. * Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success. * Build customer skills and proficiency with Connect. * Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value. * Develop account plans in conjunction with field teams. * Meet annual revenue targets through increased adoption of Connect. * Work with partners and ISVs to extend reach & drive adoption of AWS solutions.A day in the lifeThe Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing. About the teamThe Customer Experience specialist team helps customers learn about and adopt Amazon Connect. We are one of the fastest growing AWS services and a leader in the Contact Center as a Service (CCaaS) category. As an AI-powered cloud contact center, Amazon Connect delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 5+ years’ experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products.- 5+ years of business development, partner development, sales or alliance management experience.- 7+ years of experience driving technology initiatives- Experience with managing complex, multi-stakeholder projects and delivering solutions.- Six Sigma, PMP or SAFe certified or related experience.- Bachelors or equivalent experience ...

Do you want to be part of an innovative and rapidly growing business? Amazon Web Services (AWS) is seeking a talented, customer-obsessed, self-directed leader to drive innovation, and enhancement of the Private Pricing Program, Post Contract Purchase experience. You will join Private Pricing Programs and Experiences (3PX) team housed within the Global Deal Strategy and Programs (GDSP) organization.Key job responsibilitiesDo you want to be part of an innovative and rapidly growing business? Amazon Web Services (AWS) is seeking a talented, customer-obsessed, self-directed leader to drive innovation, and enhancement of the Private Pricing Program, through the Post Contract Purchase experience. You will join Private Pricing Programs and Experiences (3PX) team housed within the Global Deal Strategy and Programs (GDSP) organization. In this role, you will help AWS drive important strategic projects to support our Customers, build scalable processes, shape requirements for features to improve Private Pricing customers’ experience during the term of the agreement, while working with diverse teams cutting across functions, organizations, and cultures such as Billing, Monetization, Tax, and Finance. You will find ways to create a delightful post-purchase experience through the effective use of Amazon mechanisms (data, narratives, 1-way vs 2-way door decisions, escalations). This requires a combination of vision and tactical skill. You must work closely with internal stakeholders to scope and frame improvements/transformations to the post-purchase experience. You must achieve fluency in both the Private Pricing Program as well as the processes that support our deal pipeline and post-purchase experience to deliver business impact. We are looking for a leader with sound business judgement.”About the teamAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience interpreting data and making business recommendations ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Responsibilities - Become a knowledgeable partner and leader on Amazon Advertising solutions - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from existing advertisers. - Drive deals to closure in a new business environment. - Develop annual media strategies for growth based on overall advertiser goals and objectives - Develop campaign strategies and audience engagement recommendations - Evaluate success metrics and drive campaign performance using data - Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy - Educate advertisers on performance metrics, insights, and how to drive greater results - Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS - 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business team is dedicated to developing solutions that make it easy for business customers to source, procure, and manage supply chain using Amazon. Account Executives are an integral component to Amazon Business as a key customer facing representative. You have the opportunity to work with Sports, Media, and Entertainment organizations, from prospecting to strategic account growth. Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsAbout the teamThe Amazon Business SME team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the energy, materials and utility sectors. The ideal candidate will have relevant sports, media, and entertainment sales experience and have a proven track record of meeting and exceeding program goals and revenue targetsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

The SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers and sellers at Amazon. A strong track record of customer centered support and a high level of ownership is required for the role. An SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat, and email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable.1. Requirement of high-speed internet: minimum 25Mbps speed2. Employees are required to work from a dedicated area within the home (the work space).3. The work space must provide audible and visual isolation from other occupants such that the computer screen is not visible, conversations are not audible to other occupants of the home, and background noise is not audible to Selling Partner4. Should have internet and power back up in case of connectivity/power outages.Key job responsibilities1. Comfortable working in a dynamic contact center environment with the flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.2. Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills.3. Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.4. Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively.5. Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes the Selling Partner’s needs, then provides appropriate solutions.6. Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals.7. Ability to maintain excellent levels of confidentiality and data security standards. Also, adherence to company policies, code of conduct and a commitment to exceptional Selling Partner service.8. Actively seeks solutions through logical reasoning and data interpretation independently.9. Ability to effectively communicate with other internal departments to jointly resolve inquiries and relay the information to the selling partner in a clear and concise manner. 10. Fosters a positive and cooperative team environment, focusing on strengthening the team knowledge base to improve overall performance. 11. Demonstrates Enthusiasm for learning and commitment to continuous improvement.BASIC QUALIFICATIONS- 1. High school Graduate- 2. Fluent in English and Korean Language with written and verbal communication skills- 3. Experience in working with Operating systems (Windows) and using Office Suites (Word, Outlook and Excel)- 4. Typing skills of 30 words per minute with an accuracy of 93%- 5. Must have (or be able to obtain prior to start) high speed internet with up to 10Mb download and 5Mb upload This must be hardwired to your computer via Ethernet Cable (not provided).- 6. Must have a dedicated private workspace, free of distractions and noise. Access to your work area by non-Amazon individuals is strictly prohibited ...

Want to join a Day One Program building international ecommerce that helps US based merchants grow in Emerging Countries? Amazon Global Selling (AGS) is seeking a dynamic, entrepreneurial, and motivated Global Sales Account Manager who loves sales, problem solving, and hands-on building of a new business from the ground to help US sellers expand theirs businesses into Latin America (Mexico and Brazil).Amazon’s vision is to connect all sellers to all customers, globally. Currently, Amazon Global Selling exists in 21 countries and continues to grow. Each year, tens of thousands of businesses join Amazon international stores and offer millions of new products to worldwide customers.Key job responsibilitiesResponsible for Seller recruitment and growth including identifying high value sellers and business opportunities, developing strategies to approach and lockdown key Sellers to invest into the program. Strong outbound sales, cold calling and pipeline management is crucial to deliver launch and selection targets. Manage account success during overall life cycle of launched Sellers. You and your Seller are a team and the goal is to do whatever it takes to help this partnership succeed and deliver revenue targets. You are responsible for implementing, tracking, and analyzing Seller performance metrics to make recommendations and identify areas of opportunity.Develop yourself to become an expert of this super complex global ecommerce environment and help improve processes with various internal and external stakeholders, including product, marketing, logistics, payments, and legal. Interface with multiple internal stakeholders at all levels and cross-functional teams to assist in creating compelling Amazon solutions that meet and exceed customer and Seller requirements.You have to move quick in this fast paced business and be creative building solutions out of the box. No SOP is waiting there because we need entrepreneurs like You to build this together.A day in the life- Identify, qualify, acquire, and grow seller commitment to Selling on Amazon programs.- Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended.- Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity.- Prospect and close business to achieve weekly, monthly, and quarterly targets for both the quantity and quality of sellers recruited.- Understand and utilize the right tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve goals.- Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings.- Prioritize and complete additional projects while maintaining current book of business such as mentorship, competitive analysis, and sales analysis.- Prepare and deliver business reviews regarding progress and state of health for the respective territory.- Meet or exceed quarterly revenue targets and operational metrics.- Create and articulate compelling value propositions around the Selling on Amazon product.- Develop a clear understanding of the Selling on Amazon products along with the features and functionalities.- Assist internal partners to drive change, remove roadblocks and close business.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Senior Business CoachRole based in New York City, NY.Equal parts advisor and operating partner, Amazon’s team of Regional Managers known as Senior Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time. The Sr. Business Coach finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Sr. Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success.Sr. Business Coaches partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world.ABOUT AMAZON LOGISTICSAt Amazon Logistics, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.WHAT YOU’LL DOAs a Sr. Business Coach, you will partner with 15-30 DSP owners assigned to delivery stations across the Rural, Super-Rural region of the US. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. A Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. A Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.On a daily basis, Sr. Business Coaches are responsible for:- Supporting owners as they onboard to the program and prepare to launch.- Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods.- Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights.- Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.- Willingness to travel (~2-3 days/week); within the RSR region, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed. BASIC QUALIFICATIONS- 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience ...

Seeking a seasoned professional with extensive expertise in multifamily real estate, particularly focused on prop tech and access control solutions. In this role, you'll be a part of our Direct BD/sales team. The BD/sales team is in charge of building strategic relationships with the top real estate management companies, effectively leading Key for Business (KfB) and our other products and services through top down real estate property initiatives. You'll be responsible for outbound/inbound activities related to many products including Amazon KfB building footprint expansion - where Key for Business technology is installed. In this role, you'll work closely with Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale). It will be this team job to manage our top customer relationships and serve as escalation path for the success of our building management customer service.Key job responsibilitiesOrganize sales prioritiesMeet specific sales goalsManage, maintain go-to-market strategyServe as sponsor for key customer relationshipsManage issues/problems/observations coming from customersDevelop and ownership of new mechanisms to scale goalsOwnership of the input goals (relationships & pipeline) and output goals (unit/building installs)About the teamAmazon Key for Business is the multiunit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon logistic's delivery drivers to customers doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers.The Business Development and Marketing team provides strategic partnerships and go-to-market strategy to drive customer adoption.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- Experience with sales CRM tools such as Salesforce or similar software ...

The role of Sr. Sales Ops Manager is of paramount importance in shaping and steering the trajectory of Key for Business towards sustained success and accelerated growth. We are seeking a dynamic and highly accomplished professional with a proven track record in nurturing client relationships, driving cross-functional initiatives to grow the existing business and advocating for pioneering our smart, app-based access control solution.Key job responsibilitiesFormulating and Executing Business Strategy:Devise and implement an all-encompassing client relationship strategy that aligns seamlessly with the overarching growth objectives of the organizationIdentify new and promising opportunities, discern potential new business with existing clients, and craft shared strategies to broaden Key for Business's market presenceClient Relationship Management:Cultivate enduring and robust relationships with both existing and prospective clients, ensuring that their unique requirements are met and their expectations exceededDrive revenue growth through the meticulous identification of client needs, tailoring bespoke solutions, and adeptly negotiating contractsUphold unwavering commitment to customer satisfaction through adept communication, proactive support, and relentless attention to their needsComprehensive Product Mastery:Develop an unparalleled command of our suite of access control solutions, staying attuned to the latest industry developmentsAssume the role of a trusted adviser by educating clients and colleagues on the salient features and transformative benefits of our product offeringsIn-Depth Reporting and Data-Driven Decisions:Institute an efficient reporting system that consistently monitors progress, scrutinizes key performance indicators, and informs decisionsContinuously evaluate the efficacy of business growth and client experience strategies, making judicious adjustments to optimize outcomesBASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

Please note: this role is located onsite in Chicago, IL.Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help brands reach Amazon customers through strategic, highly targeted self-service advertising products. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. This is an opportunity to sell world class personalization technologies and drive sales across multiple platforms to new and existing small-to-medium brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style and are able to tactfully guide customers to their goals by optimizing for the long-term, apply today! Key job responsibilities- Use your influencing and relationship-building skills to prospect, penetrate and develop executive-level relationships with clients, uncovering the business needs of Amazon's clients- Retain and grow revenue from existing advertisers- Drive deals to closure in a new business environment- You influence how decisions are made by leading with data, and are focused on understanding how Amazon's products and tools can help build relevant advertising solutions for our customers- Deliver the highest level of sales and customer service to our clients- Utilize sales CRM to measure progress against pertinent sales activities and opportunities- Understand and learn about the e-commerce industry and competitive environment, including competitor product offerings- Collaborate cross-functionally to create and execute advertising plans for different types of businessesBASIC QUALIFICATIONS- 3+ years of B2B sales experience; carrying quota- 1+ years of selling advertising or advertising-like services experience- Experience with sales CRM tools such as Salesforce or similar software - Experience in account management and selling of digital media ...

Advertising is one of the fastest growing areas at Amazon. Our Ad Tech suite of products — including Amazon DSP (ADSP), Amazon Marketing Cloud (AMC) and Amazon Ads APIs — allow our customers to leverage Amazon's unique media, audience, and e-commerce assets to drive meaningful results for their business.Ad Tech Solutions (ATS) is the technical solutions arm of our ad tech sales organization. ATS’ charter is to help our largest customers achieve their business outcomes with Amazon's Ad Tech, building on our APIs and AWS services.ATS is seeking an Senior Ad Tech Consultant to join our US practice. You will help customers to achieve their business outcomes by solving technical challenges related to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer's organizations solve complex technical challenges so that their agency or brand can make strategic advertising and data decisions. You will be able to assess and adapt our customers’ SQL skills to maximize their time and value in using our products. You’ll drive technical solutions discussions, diving deep into the details with customer teams. You’ll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You’ll also act as a technical thought leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you’ll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering and service teams.Key job responsibilities• In partnership with the ad tech sales team, educate customers on the value proposition of Amazon’s Ad Tech Suite and participate in deep technical discussions and design exercises to create world-class solutions built on Amazon’s Ad Tech and AWS platforms. • Lead data and analytics discussions and design customer workshops to become an expert on our customer’s technical needs and business goals.• Drive usage and adoption. Your customer engagements will result in our customers generating valuable insights that they can use to make smarter investments on – and off – Amazon media properties. You will continuously monitor the inputs you drive to measure the output of activation.• Be a customer advocate. You will take your learnings from customer engagements and work with Advertising engineering teams as input into integration and ad technology roadmaps.• Contribute to the creation and delivery of best practices, packaged offerings, certification paths, white papers, and workshops. • This is a customer facing role within the US region. You will be required to travel to client locations to deliver when needed.BASIC QUALIFICATIONS- Bachelor's degree, or 5+ years of professional or military experience- 7+ years of experience in ad tech, marketing technology, or a related field.- 7+ years of experience of working in a solutions engineering role or consulting organization with proven experience in client facing activities with large, complex enterprise customers- 7+ years of technical specialist, design and architecture experience- 5+ years of external or internal customer facing, complex and large scale project management experience- 3+ years of analytics and database (e.g., SQL, NoSQL, data analytics) experience ...