Sales, Advertising, & Account Management

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Prime Video, Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place!As a Senior Account Executive on our Cross-Border sales team, you will leverage your advertising experience to successfully grow revenue across Sponsored Ads, Display, Video, and Out of Home solutions. You will own a book of business consisting of the top Asia-Pacific based brands and be responsible for retaining and growing existing and new revenue opportunities. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. You will partner with internal, cross functional teams successfully to deliver results for your advertising customers is required.We are open to hiring candidates to work out of the following locations:Santa Monica, CA, USAKey job responsibilities* Deliver high level of sales and customer service to our advertiser and agency clients.* Develop annual media strategies for growth based on overall advertiser goals and objectives. * Retain and grow revenue from existing advertisers.* Identify net new revenue opportunities from existing advertisers.* Identify cross-launch opportunities across Cross-Border regions (NA, EU5, JP).* Demonstrate internal leadership across account team and partner groups.* Prospect and create new relationships with clients at all levels within large advertiser and agency organizations.* Understand Amazon's search, display, video, audio, and out of home advertising opportunities and tools to help build relevant advertising solutions for our advertisers.* Exhibit knowledge of e-commerce and cross-border industries.* Utilize Sales CRM tools to track pertinent account information and sales progress as well as forecast to achieve quarterly quota goals.* This role requires working five days per week from the assigned office. *The role will require travel as neededBASIC QUALIFICATIONS* Bachelor’s degree* 7+ years advertising sales experience* Experience closing sales and generating revenue* Experience with sales CRM tools such as Salesforce or like program ...

Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP.As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.Key job responsibilities* Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives* Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices* Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations* Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)* Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customersA day in the lifeA typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.About the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.Here at Amazon Advertising, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 4+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service- Experience in digital advertising and client facing roles- Experience with annual brand and media planning- Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.)- Experience in digital advertising and client facing roles with a focus on data analysis- Experience owning relationships with programmatic decision makers- Experience with annual brand planning and media planning- Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)- Bachelor’s degree in marketing, communications, or equivalent work experience- Fluency in English ...

Are you looking to build and scale a new and growing business with Amazon? If so, you might be interested in this role with Amazon Freight (AF). Amazon Freight is a startup business within Amazon focused on developing an industry-leading transportation offering to provide external freight customers access to the world-class network and freight services currently used to facilitate Amazon’s own freight movements. Our freight offerings ensure that our customers' freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation, including truckload, less-than-truckload, and intermodal.The Revenue Planning and Go to Market (GTM) team primary supports of our sales organization. We set annual revenue plans, help introduce new products and modes (such as Box-Truck, Intermodal, and LTL), develop scalable solutions to address foundational gaps, create go-to-market plans, streamline shipper onboarding, and enhance sales efficiency.We're seeking an experienced professional to join our go-to-market team, reporting directly to the Revenue Planning and GTM leader. You'll play a crucial role in developing and executing the unified go-to-market strategy for Amazon Freight across several modes, collaborating with product, sales, legal, operations, and other teams.Key job responsibilities• Develop and execute comprehensive go-to-market and communication strategies for new products.• Collaborate cross-functionally to build product-specific GTM strategies.• Establish metrics to track new product pilot/launch performance and create a feedback loop for customer insights • Provide strategic communications leadership to senior stakeholders through flashes and docs• Analyze market trends and competitive landscapes and lead quantitative analysis of demand, including opportunity sizing• Recommend trade-offs between price, volume, and yield-generating strategies.• Work with sales teams on enablement and demand generation strategies.• Aggregate Voice of Customer (VOC) insights to drive solutions and revenue growth.• Monitor sales pacing and adjust GTM strategies as needed.• Influence product requirements and roadmap decisions through prioritized sales initiatives.• Partner with Marketing on customer-facing GTM materials.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- 7+ years of Microsoft Excel experience- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- 3+ years of Go To Market experience and/or 5+ years of product or program management experience- Strong analytical skills and a data-driven mindset, with the ability to translate complex business requirements into actionable plan- Exceptional communication and stakeholder management skills, with the ability to influence and align cross-functional teams ...

The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr. Customer Success Mgr, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Austin, TX, candidates can can selected to be located in any of our approved office locations: Seattle, Santa Monica or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success, Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...

Are you driven to make impactful changes within Amazon's largest and most visible Retail brands? Do you possess a passion for customer-centric leadership, a knack for analyzing complex data, and a talent for driving high-impact improvements? Consider applying for the Sr. Customer Success Manager role within our Amazon Vendor Services (AVS) Signature Team!The AVS Signature Team excels in data-driven analysis to create actionable solutions, focusing on enhancing vendor performance. As custodians of the end-to-end promotional strategy, we meticulously plan and execute every detail to deliver optimal promotional events. We take pride in our role as owners of the catalog relationship with our offshore team, ensuring the organization and optimization of the on-site experience. Known for our agile prioritization and strong customer-centric approach, we collaborate closely with Vendor Manager, Supply Chain, and Marketing teams to develop joint business plans that drive strategic initiatives and foster mutual success.We are seeking a Sr. Customer Success Manager with deep expertise in leveraging data analysis, inventory optimization, and customer experience enhancement to drive impactful results. The ideal candidate will have strong account/vendor management skills, exceptional prioritization abilities, and thrive in fast-paced and complex ecosystems. They should demonstrate unwavering customer focus, creative problem-solving skills, and a confident approach to navigating ambiguity. Leveraging advanced analytics, they will identify growth opportunities, streamline operations, and ensure exceptional experiences for both vendors and customers. Excellent interpersonal and communication skills are crucial, enabling them to establish trusted advisor relationships with our vendor partners.Key job responsibilitiesAs a Sr Customer Success Manager, you will:• Utilize advanced data analysis to uncover growth opportunities and optimize operations• Provide tactical support to vendors to ensure prompt resolution • Be the end-to-end owner of the vendors promotional events• Drive a strong on-site experience for our customers by partnering with the catalog team(s)• Build trusted relationships with vendors and advocate for their needs within Amazon• Collaborate cross-functionally to deep dive and resolve complex vendor issues• Educate vendors on Amazon's tools, policies, and growth strategiesBASIC QUALIFICATIONS• Bachelor’s Degree• 4+ years of experience in business relationship management, customer success, account management, vendor management, or related fields• Proficiency in Excel including complex formulas, pivot tables, and data manipulation• Demonstrated ability in data analysis, reporting, and forecasting for guiding decisions in ambiguous environments• Proficiency in Microsoft Office Suites, Microsoft OneNote, and ability to learn new tools quickly• Strong written and verbal communication skills for concise and accurate responses• Excellent organizational skills including prioritization and managing multiple projects in fast-paced settings• Attention to detail and strong problem-solving skills• Proven ability to learn tools and processes then effectively using them to provide service • Proven track-record of taking ownership and driving results • Comfortable working in a diverse group and contributing to an inclusive culture ...

Amazon Ads is seeking an innovative, results-oriented professional with an excellent understanding of the digital advertising landscape to design, plan and execute operational strategy in support of the evolving Amazon Ads business. This person will work closely with Sales leadership and cross-functional teams to create and support initiatives to drive long-term growth for the US LCS advertising business, with the specific needs of the US LCS customer in mind. The ideal candidate is an excellent writer and communicator, a strategic thinker who works effectively with limited direction and is known for exercising impeccable judgment. The ability to think big, execute at a tactical level, and effortlessly collaborate with various disciplines across the organization is critical to be successful in this role.Key job responsibilitiesWe are looking for a Sales Operations Manager who will: • Act as a trusted advisor to collaborators, and translate business needs into clear project requirements that inform scalable and repeatable initiatives.• Oversee the development and expansion of select strategic initiatives within high-growth areas of the business, based on leadership input• Develop and implement programs, tools and analytics to increase sales productivity• Plan, design, and oversee the tactical execution of key initiatives, building and managing roadmap to achieve results• Identify gaps to goals, build mechanisms to close, implement change with peers within leadership, monitor impact, and enable ad sales to deliver on ambitious targets• Support ad hoc special projects as neededAbout the teamThe Regional Sales Ops Team's mission is to identify opportunities to accelerate revenue growth, drive efficiency, and to realize those opportunities through scalable strategies, mechanisms, and frameworks. The team is made up of individuals with a broad mix of experience and tenure, and we value collaboration, knowledge sharing, and partnership with our customers.BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field ...

Job descriptionCome be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.The Amazon Business Enablement, Change Management, and Communications (ECMC) Team is seeking a Sales Onboarding Lead who can build and deliver sales-focused training content to customer facing sales roles and drive their success with their enterprise customers. The ideal candidate will have a strong sales and/or enablement background, superior program management skills, and a history of designing and delivering high-quality sales training programs. This role will design and deliver engaging and dynamic new hire training programs. This role will collaborate with the broader sales enablement team on projects that remove barriers and accelerate sellers’ success. This role is located in the following Amazon locations: Seattle, WA; Arlington, VA; Austin, TXKey job responsibilities• Design and deliver sales onboarding programs for Amazon Business customer facing teams including Sales and Professional Services; skills include customer engagement, sales methodology, internal sales tools, Amazon Culture, etc. Trainings will target new hires. • Design and develop creative, learner-centered, performance-based training materials in multiple modalities, e.g. instructor led and eLearning delivery• Design and execute operational aspects of training program including annual training calendar, registration processes, agenda and content, speaker schedules, etc. • Identify top challenges across Amazon Business (AB) that are preventing salespeople from delivering results and ensure those concepts are included in the appropriate learning pathways• Partner with other ECMC team members to create programs, tools, and resources that help new hires overcome blockers (online job aids & references, instructional content that supports classroom training events, and designing content for e-learning solutions)• Seek input and partnership from the diverse set of stakeholders (Sales Leadership, Sellers, Sales Operations, etc.), that have a stake in Amazon Business Enablement programs • Select and maintain pool of facilitators (sellers or product SMEs) to lead specific onboarding sessions; define and maintain the Onboarding Buddy Program• Develop and maintain training KPIs/data that contribute to monitoring the performance of training programs; iterate continuously based on these metrics• Support additional Sales Enablement projects as neededBASIC QUALIFICATIONS- Bachelor’s degree in a relevant field- 5+ years of experience facilitating training or delivering Sales Enablement programs including Sales Methodology, Salesforce training, and business skills programs to sales audiences- 3+ years of B2B/C/G direct sales or sales training experience- Current experience with Microsoft Office applications such as Outlook, Word, Excel, PowerPoint as well as online training tools such as Canva, Rise 360, Amazon Learn or Learning Management Systems ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.We are seeking a Principal - Cloud Transformation Strategist to join our Strategic Customer Engagements (SCE) team to work on our most complex and strategic commercial pursuits. Customers we engage with are looking to be disruptive and leaders in their markets and industries. You will help our customers create a vision for transformation and a transformation strategy leveraging both AWS Cloud and Pan Amazon offerings that helps them reimagine, reinvent, and transform their business to create new business models and economic value. You will help them create a roadmap for execution and establish the value of transformation.You will be a thought leader in Cloud driven business transformation. Cross industry experience (e.g. Consulting/GSI/Vendor/Customer) is an advantage and a breadth of functional expertise (sales, business consulting, transformation, high level technical). You will have track record of success on large, complex, multi-year transformation engagements and Inspire and mentor teams to push the boundaries of cloud innovationKey job responsibilities•You will work with senior leaders (CEO, CFO, COO, CIO, CTO, Line of Business SVP’s etc.) to create a thesis of business driven transformation, supported by AWS technology, build a common vision of transformation and strategy• Earn trust, influence C-level executives and build trusted relationships• Build the case for change and prepare board-ready presentations and briefings for senior executive stakeholder communications• Serve as the AWS business sponsor for the strategic transformation initiative• Engage in pursuits that span across multiple Amazon businesses & partner closely with Sales Leadership teams and Field Sales organization• Partner with cross functional teams across Amazon and partners – legal, product, engineering, architecture, structuring, and professional services to help execute a winning pursuit• Shape or reshape to best meet the needs of our customers and leverage Amazon capabilitiesAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 12 + years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure driven deals (relative to industry and market size) from opportunity through closure- BS/BA degree and 12+ years in business technology across disciplines (Consulting/GSI/Vendor/Customer)- Experience delivering enterprise-wide technology capabilities across multiple business units within large organizations working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals- Experience driving change or transformation programs using the cloud. - Able to travel up to 40%+ of the time ...

As a Business Development Representative for Amazon Key, you will be responsible for driving the adoption and growth of Amazon Key among multi-family apartments and gated communities. Amazon Key allows customers to grant secure, keyless access to their homes for package deliveries, home services, and anywhere Key for Business technology is installed. In this role, you'll work closely with our Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale) teams. You will be responsible for expanding our footprint within existing verticals and identifying further opportunities for expansion in new and exciting use-cases. Key job responsibilitiesKey job responsibilities- Proactively manage and grow a portfolio of multi-family owner/operators, property managers, and other large organizations- Collaborate closely with customers to understand their delivery and access control needs, and position Amazon Key as the premier solution- Architect solutions tailored to each customer's requirements, including integration with their existing systems and processes- Drive the end-to-end sales cycle, from initial discovery through negotiation and installation- Serve as the main point of contact and strategic advisor for your customers, providing exceptional client service and support- Identify and capitalize on cross-selling and upselling opportunities to expand Amazon Key's footprint- Partner with internal teams to drive an exceptional customer experienceAbout the teamAbout the teamAmazon Key for Business is the multi-unit arm of Amazon's secure delivery team. We enable 1-Click Access to Amazon Logistics delivery drivers to customers' doorsteps -- improving the bottom line of our Last Mile operations and increasing Amazon's accountability and security for property owners/managers.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline ...

At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team, we're inventing new devices, software, and services to solve critical access challenges for our customers.We are looking for an experienced Supply Chain Manager to lead 3P Contract Manufacturing (CM) operations for Amazon Key programs. This position serves as the primary point of contact for all business deliverables related to 3P contract manufacturing requirements. Responsibilities include managing hardware, software, and firmware changes in close collaboration with engineering and CM teams, owning the CM program by driving Product Lifecycle Management (PLM) cycles, and partnering with global teams to ensure timely change management and alignment on deliverables such as branding, form factor, engineering updates, and other product modifications. Additionally, the role encompasses overseeing manufacturing KPIs and ensuring seamless execution of Amazon Key programs.In this role, you'll work through various internal and external stakeholders to facilitate the full cycle manufacturing and integration of our technologies for our customers.You'll collaborate closely with cross-functional groups including Contract Manufacturers, Sales, Install Operations, Customer Service, Lab, Engineering, Global Product Experience and Marketing teams. Together, you'll drive reliable product manufacturing, deliveries and installations for our customers to facilitate great customer experiences.This is a highly collaborative role, with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges, using data to inform your decisions. Proven experience in a supply chain contract manufacturing role in a similar or related industry is essential.Key job responsibilities1. Lead all aspects of 3P contract manufacturing (CM) operations, acting as the primary point of contact for CM deliverables.2. Establish and maintain strong relationships with contract manufacturers to drive production efficiency, scalability, and quality.3. Define and track performance metrics for CM partners, ensuring alignment with program goals, timelines, and budgets.4. Identify and resolve manufacturing challenges or bottlenecks, implementing corrective actions to maintain production targets.5. Act as the key liaison between contract manufacturers and internal engineering teams to facilitate seamless hardware (HW) and firmware (FW) updates.6. Conduct impact assessments for proposed changes, working with cross-functional teams to mitigate risks and ensure alignment with production schedules.7. Maintain detailed documentation and approval records for all FW/HW updates in collaboration with CM and engineering teams.8. Own and oversee the Agile/Townsend system, ensuring accurate and up-to-date product lifecycle data across all stages of manufacturing.9. Train and support internal teams and CM partners in using Agile/Townsend systems effectively for program tracking and reporting.10. Develop and execute comprehensive manufacturing plans, covering all phases from prototype builds to mass production.11. Coordinate cross-functional inputs, including engineering, procurement, and operations, to ensure all deliverables are clearly defined and achievable.12. Monitor and track manufacturing progress, identifying risks and implementing mitigation plans to maintain program timelines.13. Serve as a bridge between hardware/software engineering, Product Experience (PX), Operations Program Management (OPM), Procurement, Material Program Management (MPM), and Sourcing teams.14. Ensure clear and consistent communication across teams to align manufacturing priorities with engineering and business objectives.15. Facilitate regular meetings and checkpoints to address dependencies, resolve conflicts, and drive collaboration across global teams.16. Work closely with procurement and sourcing teams to secure critical components and manage supply chain risks impacting manufacturing.17. Lead the development of manufacturing strategies for CM transitions or significant device modifications, ensuring minimal disruption to operations.18. Define transition plans, including timelines, resource allocation, and risk management strategies, to support seamless transitions.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of experience in general electronics/access control technologies/related industries, managing 3P Contract Manufacturing (CM).- Demonstrated experience in improving Manufacturing deliverables outcomes through CM performance management and implementation of KPIs.- Proficient in using data analysis and reporting tools (Excel, Tableau, SQL etc.) to generate reports and drive data-informed decision making.- Proven track record of building and maintaining strong vendor and stakeholder relationships (both internal and external).- Strong problem-solving and analytical skills, with the ability to identify and address operational and manufacturing bottlenecks.- Excellent written and verbal communication skills, with the ability to effectively liaise with internal and external stakeholders. ...

The SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers and sellers at Amazon. A strong track record of customer centered support and a high level of ownership is required for the role. An SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat, and email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable.1. Requirement of high-speed internet: minimum 25Mbps speed2. Employees are required to work from a dedicated area within the home (the work space).3. The work space must provide audible and visual isolation from other occupants such that the computer screen is not visible, conversations are not audible to other occupants of the home, and background noise is not audible to Selling Partner4. Should have internet and power back up in case of connectivity/power outages.Key job responsibilities1. Comfortable working in a dynamic contact center environment with the flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.2. Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills.3. Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.4. Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively.5. Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes the Selling Partner’s needs, then provides appropriate solutions.6. Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals.7. Ability to maintain excellent levels of confidentiality and data security standards. Also, adherence to company policies, code of conduct and a commitment to exceptional Selling Partner service.8. Actively seeks solutions through logical reasoning and data interpretation independently.9. Ability to effectively communicate with other internal departments to jointly resolve inquiries and relay the information to the selling partner in a clear and concise manner. 10. Fosters a positive and cooperative team environment, focusing on strengthening the team knowledge base to improve overall performance. 11. Demonstrates Enthusiasm for learning and commitment to continuous improvement.BASIC QUALIFICATIONS- 1. High school Graduate- 2. Fluent in English and Korean Language with written and verbal communication skills- 3. Experience in working with Operating systems (Windows) and using Office Suites (Word, Outlook and Excel)- 4. Typing skills of 30 words per minute with an accuracy of 93%- 5. Must have (or be able to obtain prior to start) high speed internet with up to 10Mb download and 5Mb upload This must be hardwired to your computer via Ethernet Cable (not provided).- 6. Must have a dedicated private workspace, free of distractions and noise. Access to your work area by non-Amazon individuals is strictly prohibited ...

Amazon Advertising is dedicated to driving measurable outcomes for advertisers and agencies. Our ad solutions—including search, display, video, audio and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.As a Sr. Sales Manager on our US Large Customer Sales Automotive team, you will use your 12+ years’ experience selling digital advertising solutions to the Fortune 500 C-Level and their ad agencies to successfully grow and scale the team's category’s domestic revenues. With your broad and long-standing client-side and agency relationships within the digital advertising world, consultative approach and deep understanding of the digital advertising landscape, you will manage a team and act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met.This role will require in-office presence and travel as needed. BASIC QUALIFICATIONS- 12+ years of B2B sales experience- Experience managing teams who deliver on defined goals and timelines- Experience managing teams ...

As a Solutions Architect II in Amazon Ads partner development organization, you will help partners implement advertising technology solutions using Amazon Ads APIs and services. This role requires technical expertise to guide partners through solution design and implementation while ensuring adherence to best practices. You will work closely with partners and internal teams to drive successful outcomes.Key job responsibilities- Design and implement advertising technology solutions- Create technical specifications and documentation- Support partner integration efforts- Ensure solution performance and reliability- Follow security and privacy requirements- Implement AI/ML advertising featuresPartner Support:- Guide partners through technical implementations- Provide best practice recommendations- Conduct solution reviews- Document partner requirements- Support integration testing- Address technical questionsTechnical Development:- Create implementation guides- Develop proof of concepts- Contribute to solution patterns- Document use cases- Support architectural reviews- Stay current with new featuresCross-team Collaboration:- Work with senior solution architects- Engage with product teams- Support business development activities- Participate in technical discussions- Share partner feedback- Contribute to team knowledge baseA day in the lifeYour day focuses on implementing advertising technology solutions for partners. You create technical specifications, support integration efforts, and provide implementation guidance across various ad products and formats. You develop proof of concepts demonstrating solution capabilities and participate in technical discussions with partners and internal teams. Throughout the day, you document requirements, contribute to technical documentation, and ensure partner solutions are properly implemented for optimal performance.About the teamThe Amazon Ads Global Partner Development Solutions Architecture team enables partners to build and scale innovative advertising technology solutions. Working with customer data platforms, systems integrators, agency holding companies, independent agencies, ad servers, and retail media platforms, this global team designs and delivers technical solutions that drive partner success. The team combines deep advertising technology expertise with Amazon's latest capabilities, including AI-driven features, to help partners build scalable, secure, and performant solutions. Through technical leadership and close collaboration with product teams, they influence both partner solutions and Amazon Ads product development, driving innovation across the advertising ecosystem.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 4+ years experience in technical architecture or equivalent- Knowledge of advertising technology, APIs, and cloud services- Experience implementing technical solutions- Strong analytical and problem-solving skills- Good written and verbal communication abilities- Ability to work effectively with partners/customers ...

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a unique opportunity to engage with AWS public sector customers on strategic opportunities, increase the growth of AWS (Americas Public Sector), and to establish AWS as their key cloud technology provider.As a member of SCE, you will be responsible for end to end Deal Cycle leadership for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of businesses to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.The ideal candidate will have customer facing experience, be a proven collaborator across internal and external stakeholders, and be a high business judgment individual.Opportunity Strategy: Partner with broader internal team and work with the customer to help set objectives, analyze key data and ensure executive alignment on the strategy for the opportunity. The individual will be able to provide advice on the competitive situation and create an actionable strategy to meet the outcomes desired by our customers and our business.Deal Structure: Understanding the desired business objectives and creating a competitive deal structure that maximizes the value of the opportunity. This includes analysis of the historical purchasing patterns by the customer, and understanding of AWS programs that can support achieving customer’s business outcomes.Negotiations: Experience with customer negotiations focused on the commercial aspects of the deal and associated contractual business terms.Closure: Will be able to bring the deal to contractual closure, including briefing senior management and managing and coordinating all of the internal and customer stakeholders.Key job responsibilities• Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.• Develop and shape the overall deal strategy and structure to meet customer business outcome and goals• Contribute to developing AWS’s value proposition and solutions• Drive revenue growth and Cloud adoption• Closely collaborate with key stakeholders across the organization for North America regional public sector sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)• Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities• Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes• Develop strategies for pricing and discounts; effectively communicate and identify deal blockers• Lead or support presentation of deal proposals to CustomersA day in the lifeA day in the lifeThe AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS• 10+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure • 10+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals • Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

Would you like to own strategic partnerships and drive revenue for one of the top companies for programmatic media and emerging Ad Tech? Would you like to be part of a sales team focused on increasing adoption of Amazon Ads technology products by engaging with advertising agencies and enterprise customers? Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With our first-party insights, 300+ million worldwide customer accounts, Amazon properties, and third-party publishers and exchanges - brands can reach the right audiences in the right places, both on and off Amazon. With a rapidly changing landscape, agencies and enterprise marketers are adopting Amazon Ads technology, including our DSP, measurement and cloud products, and APIs to enhance the customer experience, exceed their business goals, and navigate complex marketing problems. Do you have the sales experience, industry knowledge, and customer relationships to help establish Amazon Ads as a leading Ad Tech platform?Key job responsibilitiesIn this role, Ad Tech Account Executives are subject matter experts of multiple products within the Amazon Ad Tech Suite. They focus on accelerating tech feature activation and usage - which improve campaign planning, activation, and measurement - as an enabler to drive media growth and tech revenue fueled by our ad tech flywheel. The Ad Tech Account Executive role involves selling features, products, or an entire suite of products, to optimize the advertising process. Examples include Amazon Marketing Cloud, Amazon DSP, APIs, and AWS components. They remain customer obsessed by collaborating with other internal Advertising and AWS sales teams to develop strategic customer plans to grow programmatic media investment through adoption of Amazon’s entire ad tech suite. They possess a deep understanding of the ad tech / marketing technology industry and regulations, to advise which products and features within Amazon’s ad tech stack best address each customers’ main needs and challenges. For example, an Ad Tech Account Executive communicates to customers the benefits of investing in Amazon Marketing Cloud, including insights of their core customer, creating durability in measurement with industry shifts in identity, or developing custom models to evaluate the lifetime value of customers. Ad Tech Account Executives play a strategic role in the overall growth of the Amazon Ads business.About the teamThis team partners with many of the largest advertisers and agencies focused on growing revenue through the adoption of advanced ad tech features.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- Experience closing sales and revenue generation ...

Are you passionate about shaping the future of the National Security by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with executives and project team members alike? Are you a problem solver motivated to foster cloud adoption in alignment with your customer’s mission?Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National Security team to help customers realize sustained business value by accelerating their cloud transformation journey.Key job responsibilitiesWorking with organizations in all stages of their cloud adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey.Value Realization: You identify and accelerate the customer’s realization of value throughout the cloud lifecycle through the adoption of AWS services, AWS partner solutions, AWS best practices, and other.Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills through skills guilds, experience-based accelerators, training partners, and other.Governance: You establish and mature operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.Ownership: You establish ownership of specific programs who have already adopted AWS as a cloud service provider and expect a high level of support from AWS to maintain their footprint on AWS.Divide and Conquer: In this role you will be expected to operate independently from others on your team in order to keep up with varying demands within your area of responsibility.Diversification: In addition to your specific area of responsibility, addressing key gaps which could benefit both internally and externally with customers will be key. A day in the lifeEmpowered by an inclusive environment, work/life harmony, and career advancement, you are a member of a diverse, global community of Customer Solutions Managers (CSM) who deliver cloud solutions that influence business and IT transformation for our customers. Day-to-day, you will balance your time between directly engaging with customers, partners, internal AWS teams and services to help our customers on their journey in the AWS Cloud.You will work across AWS to apply your technical, business, and program management expertise to solve some of the most complex and challenging technology problems for our customers.Working backwards from the customer, you will define opportunities and understand associated business and technical risks that are strategic to the customer’s cloud journey including large-scale migrations, data analytics, digital transformation and innovation, business agility and other.You will influence technical stakeholders, partner with cross-functional teams and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer.You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and changing environment.You will serve as the customer’s cloud journey coach and be the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams.To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share best practice learnings into a reusable asset for internal re-use.Seeking a candidate who is willing to pass the Certified Solution Architect, Associate level within the 6 months of employment.This position may require 10%- 15% travel dependent on geo and time of year.This position requires that the candidate selected be a U.S. citizen, must currently possess and maintain an active TS/SCI security clearance with polygraph. About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Sales Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions with revenue experience• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop omnichannel media plans, campaign strategies, and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS - 1+ years of digital advertising and client facing roles experience - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS)? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and sales pursuit stages. Our CPMs are accountable for helping enterprise customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape enterprise customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Establishing Executive relationships across Business & Technology groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions.- Preparing and presenting technical and commercial proposals to (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.A day in the lifeAWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sales Operations, Billing leader is a key member of the Kuiper Commercial Revenue Operations team. This role will manage the bill run efforts for Kuiper with accurate and timely metering, revenue recognition, accruals, and audits. In this role, you should be comfortable juggling between thinking big and the operational nuances of the work. You must also be a self-starter with strong analytical and planning ability while being able to navigate the ambiguous landscape of Kuiper business. Key job responsibilities- Drive integration between different systems and departments involved in the order to cash process, such as sales, fulfillment, finance, and customer service. - Standardize workflows, document processes and optimize processes that can be executed consistently and scale, regardless of business changes.- Proactively identify program blockers, propose solutions, and drive implementation across partner teams.- Maintain compliance with regulatory requirements and internal policies by developing / co-developing the implementation of best practices and procedures.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of sales operations or equivalent experience- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a unique opportunity to engage with AWS public sector customers on strategic opportunities, increase the growth of AWS (Americas Public Sector), and to establish AWS as their key cloud technology provider.As a member of SCE, you will be responsible for end to end Deal Cycle leadership for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of businesses to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.The ideal candidate will have customer facing experience, be a proven collaborator across internal and external stakeholders, and be a high business judgment individual.Opportunity Strategy: Partner with broader internal team and work with the customer to help set objectives, analyze key data and ensure executive alignment on the strategy for the opportunity. The individual will be able to provide advice on the competitive situation and create an actionable strategy to meet the outcomes desired by our customers and our business.Deal Structure: Understanding the desired business objectives and creating a competitive deal structure that maximizes the value of the opportunity. This includes analysis of the historical purchasing patterns by the customer, and understanding of AWS programs that can support achieving customer’s business outcomes.Negotiations: Experience with customer negotiations focused on the commercial aspects of the deal and associated contractual business terms.Closure: Will be able to bring the deal to contractual closure, including briefing senior management and managing and coordinating all of the internal and customer stakeholders.Key job responsibilities• Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.• Develop and shape the overall deal strategy and structure to meet customer business outcome and goals• Contribute to developing AWS’s value proposition and solutions• Drive revenue growth and Cloud adoption• Closely collaborate with key stakeholders across the organization for North America regional public sector sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)• Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities• Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes• Develop strategies for pricing and discounts; effectively communicate and identify deal blockers• Lead or support presentation of deal proposals to CustomersAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS• 10+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure• 10+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals• Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...