Sales, Advertising, & Account Management

The AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver Cloud Value Advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”Are you interested in joining an AWS team focused on assessing the business benefits and Return on Investment (ROI) of migrating and running applications on AWS by engaging directly with C-level executives, IT professionals and influencers at all levels? Can you take complex on-premises IT infrastructure and simplify it down to cloud essentials, crafting financial models that are easy to understand and apply? Are you good at defining and quantifying business value, benefits and migration costs to cloud? Do you have the technical depth, business background, program management, deep modeling, analytical and communication skills needed to help further establish Amazon as the leader in computing?Cloud Economics EngagementsAs a Cloud Economics Business Value Specialist for Health Care and Life Sciences (HCLS), you will help AWS' HCLS customers shape their IT strategies and financial models, and quantify both the cost and value benefits of running applications in the cloud. You will collaborate with AWS sales teams to engage prospective customers to share best practices migration and finance strategies, and build board-ready business cases. You will identify economic barriers to adoption of AWS with customers from the HCLS industry and develop repeatable strategies to overcome these barriers. You will also be expected to be the focal point for all TCO, ROI and cost efficiency business development activities related to HCLS customers. Your responsibilities will include driving migration ROI related business development activities within AWS, supporting the AWS Sales, Solution Architecture, Marketing, Business Development and product teams on customer engagements. You will serve as an expert resource on the financial modeling and ROI analysis for use cases specific to HCLS industry. In appropriate cases you will bring in other AWS resources as necessary to help our customers properly evaluate their IT options from an economic perspective. You will possess an IT and business background that enables you to drive an engagement and interact with startups to large enterprises. You will have the technical depth to understand on-premises infrastructure (data centers, compute, storage, network and others) and business experience to create migration ROI business cases, easily communicate the technical and economic benefits of AWS to IT architects, engineering teams, business stakeholders and C-Level executives. You will have a demonstrated ability to think strategically and long-term about the needs of global businesses. You will also be deeply familiar with legacy IT environments, with data center economics including data center migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed economic models for these environments in the cloud. You will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, enterprise architecture or similar customer experience) to progress decision making through their personal involvement with developing and presenting a compelling business case. This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed. Key job responsibilities• Serve as a key member of the AWS Cloud Economics Business Development team in helping drive AWS Sales engagements with our HCLS customers regarding the economics of running their IT applications in AWS. • Work with AWS Sales, Solution Architecture, Business Development and Marketing teams, proactively drive ROI/economic conversations with our HCLS customers. • Develop a deep understanding of customers’ IT infrastructure by conducting detailed technical and business discovery• Develop a standard ROI framework and analytical models to be utilized by the AWS Sales, BD and marketing teams. • Serve as a central resource for the Sales team to help our HCLS customers create appropriately detailed financial models for their current and future AWS landscape. • Create a repository of Cloud Economics cases studies and conversations to share learnings with all parts of AWS. • Serve as a key source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premises or in traditional data centers. • Work with internal stakeholders to communicate market realities regarding the economics of running IT applications and infrastructure in the cloud when compared to a traditional on-premises or co-located data center environment for our HCLS customers • Prepare and present business reviews to senior management regarding progress and roadblocks on cost and business value related issues.A day in the lifeThe AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of value engineering, management consulting or financial modeling & business economic analysis experience for HCLS customers.- 6+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Familiarity with IT infrastructure and cloud computing ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Kuiper Commercial Revenue Operations (CRO) team is responsible for business strategy, customer experience, product management and system development for Kuiper’s enterprise solutions.As a Salesforce Engineer in Kuiper’s Commercial Revenue Operations you will define, design, architect and implement field service solutions on the Salesforce platform. In this role you will require expertise in architecting, designing, implementation and maintenance of solutions using technologies such as Omniscript, Order Management, Order Orchestration, Field Service Management, Service Cloud and APEX. You will work extensively with product managers, technical program managers, engineering managers and software engineers to define and develop technical solutions.The ideal candidate will pioneer mechanisms and processes to enhance speed and scalability within our environment. This fast-paced team presents significant opportunities for self-motivated individuals who thrive on challenges, innovation, prioritize exceptional customer experiences, and can successfully oversee complex programs from inception to completion.Key job responsibilities- Work with product managers to design and architect business workflows for quote management, contract management, order management and order orchestration. Produce design artifacts including system architecture, solution design documents, data models.- Implement solutions using technologies such as APEX, Field Service Management, Service Cloud, Order Management, Order Orchestration and APEX.- Deploy solutions using technologies DevOps and enterprise security best practices. - Troubleshooting and Maintenance: Monitor middleware performance, troubleshoot issues, and optimize configurations to maintain system efficiency and reliability.- Collaboration and Leadership: Partner closely with cross-functional teams, providing technical leadership, guidance, and expertise to ensure successful integration projects.- Design, develop, and review Apex code to support complex business logic and integrations. Serve as the technical lead and architect for the Salesforce platform, ensuring best practices are followed and technical debt is managed.- Oversee and Mentor entry level and mid-level engineers. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Kuiper Commercial Revenue Operations (CRO) team is responsible for driving business strategy, product management, customer adoption, system development and operations for Kuiper's commercial business.BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Engineering, or equivalent- 5+ years of software development experience- 2+ years of experience with APEX- 1+ years of experience with Order Management, Order Orchestration and Field Service Management- 2+ years of experience with Omniscript- Knowledge and experience of deploying solutions using deployment technologies such as Copado and Gearset ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.This is an opportunity to sell world-class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities• Deliver high level of sales and customer service to our agency and brand media clients.• Demonstrate internal leadership across account team and partner groups.• Build and execute overarching full funnel strategy from big ideas to analytical recommendations.• Prospect and create new relationships with clients at all levels within large advertiser organizations.• Retain and grow revenue from existing advertisers.• Identify net new revenue opportunities from existing advertisers.• Understand Amazon's search, display, video, and audio advertising opportunities and tools to help build relevant advertising solutions for our advertisers.• Utilize Sales CRM tools to track pertinent account information and sales progress as well as forecast to achieve quarterly quota goals.• Exhibit knowledge of e-commerce industry and competitive environment.• This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

Amazon is seeking a dynamic and motivated account representative for our Selling Partner Services team (sell.amazon.com) supporting Sellers to grow their Amazon Prime business.This position is chartered with developing and managing a sales pipeline mix of high value accounts while executing sales and account management strategies to deliver results that will exceed output goals. Specifically, this individual will be responsible for identifying and building relationships with key decision-makers within the senior management teams of existing accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon fulfillment solutions that meet and exceed customer requirements. About the team:Our team mission is to improve the overall Amazon US Store customer experience by optimizing Sellers' fulfillment options.Ideal candidates must possess 5+ years of successful B2B sales experience, preferably in e-commerce, finance, retail technology, logistics, or software industries. Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required. Experience selling nascent products/services into new markets is valuable. Candidates must have excellent communication and presentation skills, comprehensive experience using Excel and MS Office applications, an ability to thrive in an ambiguous environment, and passion for continuous improvement through collaboration and teamwork. A bachelor's degree is required. About the teamOur team mission is to optimize Amazon Selling Partners to improve overall US Store customer experience by adding high-demand Prime selection, while also improving the shopping for experience for items shipped directly from Selling Partners. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

A Strategic Pursuit Leader (SPL) within AWS Professional Services will work with customers and the wider AWS organization on strategic, large, complex opportunities and enable customers to adopt AWS by taking ownership of their transformation. The AWS Professional Services Business Development (PSBD) team is focused on helping our customers across all industry segments to think big, plan, design and deliver large scale enterprise transformations that results in measurable business outcomes (revenue growth, efficiency gains, operational optimization, accelerated innovation).In this role you will be involved in the critical phases of the sales life-cycle (Sales Strategy, Proposal Development, SOW, Commercial Negotiations, and Closure) and work with both internal and external stakeholders at C-level, IT, and various lines of business to meet their business outcomes. You will work with leaders in the private pricing, go-to-market, pan-Amazon, AWS services teams in designing, shaping and closing large transformational deals. You will work with the partner organizations in establishing the right delivery structure for large programs and accounts. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilitiesThe primary job duties are: - Lead a customer opportunity from start to finish for a specific industry or area - Partner with ProServe leaders, Partner organizations, Sales counterparts and Strategic Customer Engagement teams to define the right structure for execution of large complex deals (including qualification) - Work in collaboration with local ProServe sales leaders, build strategic alliances with senior customer leaders and co-develop pursuit strategy by bringing the wider AWS offerings and services to create differentiated solutions for large strategic accounts - Lead cross functional pursuit teams and drive momentum on key deliverables to drive sales velocity - Establish mechanisms and frameworks for strategic pursuits that are repeatable and enable ProServe leaders to build a pipeline of large deals- Provide feedback to Sales and Delivery Excellence function on necessary process improvements and determine tools and enablers required to create self-service mechanisms for field teams - Ensure smooth handover of closed deals to ProServe delivery leads for seamless execution This role is part of senior leadership team in ProServe and is seeking senior sales leaders with experience of shaping and strategizing large consulting deals and managing large accountsThis is a customer facing role and travel could be up to 50%.A day in the lifeA day in the life of an SPL includes but would not be limited to meeting and engaging senior customer leadership executives, facilitating strategic planning and technical design activities on behalf of a customer, working with our contracts, finance and legal teams on deal terms, scope, pricing, engaging with large consulting partners on delivery of solutions, attend industry events to bring brand and market presence across a target industry, triage and manage critical path escalations of key elements of large consulting deals, and collaborate with fellow Amazonians on the latest technology innovations and consulting sales best practices. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree with 10+ years of experience in consulting sales, with 5+ years specifically in supporting large, complex strategic/enterprise transformational opportunities.- Demonstrated success in shaping and closing large, strategic, complex deals, and a proven track record of ensuring successful delivery of those deals.- Experience working with, presenting to, and negotiating with C-level executives, as well as teams from IT, lines of business, procurement, finance, and legal.- Extensive experience managing and growing a large deal pipeline ( 3x book target) of $75 million or more and an annual booking goal of $25 million.- Experience in pursuit, capture and closure of large, enterprise cloud solutions. ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers and their agencies. Our ad solutions—including Sponsored Ads, display, audio advertising, video advertising, OOH and custom programs—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, these solutions help clients build brand awareness, increase product sales, and more.Amazon Ads is in a rapid and exciting growth phase. In order to accelerate the next phase of development, we are committed to transforming the depth, scale and ambition of our partnerships with major media agencies. This is a fantastic opportunity for a senior agency development individual to join the team to shape and drive Amazon Ad's strategic agency partnerships with independent agencies. Displaying a consultative style, candidates must be excellent communicators, experienced at operating to senior level agencies and advertisers, and be able to earn trust with stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. Candidates will be self-motivated, happy to work autonomously and highly goal-oriented in order to contribute to Amazon Ad's ambitious growth plans.If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Key job responsibilities• Develop and execute a customer-led growth strategy for key independent agencies• Lead education and enablement of key agency functions including delivery of agency-wide events• Identify opportunities for agency collaboration around creative solutions and large scale custom executions• Partner with wider Amazon ADM teams to identify transformative opportunities for agency partnerships offered by Amazon Ads' product development roadmap• Collaboration with partner teams across Amazon Ads (e.g. Account Management, Account Executives, Ad Tech and Global Agency and Account)• Ability to lead video conversations with proficiency to help educate and grow agency Amazon’s video footprint• This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS• 10+ years of media agency and/or sales agency experience.• Knowledge of video (upfront) marketplace and working knowledge of data-driven (i.e., programmatic) media trading and media strategy• Domain expertise in digital advertising with focus on AdTech and programmatic• Experience working with senior agency executives and navigating agency dynamics• Experience building new customer relationships• Experience in business development working with media agencies ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Associate Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Associate Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Associate Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities - Become a knowledgeable partner and leader on Amazon Advertising solutions - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from existing advertisers. - Drive deals to closure in a new business environment. - Develop annual media strategies for growth based on overall advertiser goals and objectives - Develop campaign strategies and audience engagement recommendations - Evaluate success metrics and drive campaign performance using data - Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy - Educate advertisers on performance metrics, insights, and how to drive greater results - Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 2+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc.- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing- Adept at solving problems that span business and technology- Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.This is an opportunity to sell world class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities- Use your influencing and relationship-building skills to prospect, penetrate and develop executive-level relationships with clients, uncovering the business needs of Amazon's clients- Retain and grow revenue from existing advertisers- Drive deals to closure in a new business environment- You influence how decisions are made by leading with data, and are focused on understanding how Amazon's products and tools can help build relevant advertising solutions for our customers- Deliver the highest level of sales and customer service to our clients- Utilize sales CRM to measure progress against pertinent sales activities and opportunities- Understand and learn about the e-commerce industry and competitive environment, including competitor product offerings- Collaborate cross-functionally to create and execute advertising plans for different types of businessesBASIC QUALIFICATIONS- 1+ years of sales experience - 1+ years of selling advertising, advertising-like services experience, SaaS or tech sales experience- Experience with online productivity tools such as Office 365, Salesforce or similar software- Bachelor's degree ...

Amazon Selling Partner Services is seeking an experienced and highly motivated Sales professional to join our top performing FBA Sales Team. Specifically, this role will be charged with the recruitment of Strategic Amazon Sellers into the FBA program. As one of four members of this specialized subteam, but part of larger 60 person Fulfillment Recruitment and Development Team, you will be a vital component in driving successful inputs and outputs of the team, reporting on the business to internal stakeholders, and thinking big about short term and long term growth. Key job responsibilitiesDrive the team to Deliver Results by executing on weekly, monthly, quarterly, and annual sales targetsDrive prioritized, lead generation for the teamLead, motivate and grow team to meet input and output goalsImprove upon and create new mechanisms, SOPs and tenets to further establish team and overall chargeDrive customer satisfaction across the customer base with expert account managementPartner with internal stakeholders from other Amazon organizations, reporting on business, developing and aligning on overall strategyPresent results in weekly, monthly, and quarterly business review meetings to key internal stakeholders and executivesProven ability to close complex deals and help reps negotiate large dealsBASIC QUALIFICATIONS- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...

The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities. The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers. • Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations, where out of the box thinking is necessary. Present compelling value propositions using a strategic and consultative approach. • Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon. • Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment. • Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management • Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA. • Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality. • Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set. • Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition. Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams. • Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products. • Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Bachelor's degree or equivalent.• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. • Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. • Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas. • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial & Consumer Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required.This role will require travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

Come be a part of a rapidly expanding $35 billion-dollar global business! At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Amazon Business represents an incredible opportunity to address a vast new market segment and customer base. We are focused on building solutions that enable businesses to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces, and regions. Our customers include all types of businesses ranging from individual professionals to small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customers so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.The ideal candidate for this role is someone who will drive the effectiveness and efficiency of the sales organization by developing, managing, and implementing innovative sales enablement strategies. This role will focus on transforming the sales process to enhance productivity, support sales training and development, and align the sales team's efforts with overall business objectives. Key job responsibilitiesThe ideal candidate for this role is someone who understands a sales organization. This role is responsible for developing sales optimizations strategies, that effectively prepare and equip the sales organization for meeting individual and organizational goals. This person works closely with sales leaders to develop key strategies, processes, and mechanisms, as well as overall thought leadership.We are looking for a Sales Readiness Leader who will drive:• Sales Optimization Strategy. Develop and implement a comprehensive sales optimization strategy that aligns with business goals and drives sales performance. Collaborate with sales leadership to identify gaps in sales processes and recommend solutions.• Sales Readiness. Recommend programs, workshops, and upskilling opportunities to improve the skills and knowledge of the sales team. Create and maintain sales plays, playbooks, first call materials, and other sales-facing resources. Cross-collaborate with teams to drive change initiatives to drive sales improvements.• Sales Technology, and Tools. Evaluate, implement, and manage sales enablement tools and technologies to support the sales team. Ensure the sales team is effectively utilizing sales tools. Develop and track key performance indicators (KPIs) to measure the success of sales enablement initiatives.The preferred location for this position is Arlington, VA (HQ2) or Seattle, WA (HQ). BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- 6+ years of sales operations or equivalent experience ...

Are you looking to build and scale a new and growing business with Amazon? If so, you might be interested in this role with Amazon Freight (AF). Amazon Freight is a startup business within Amazon focused on developing an industry-leading transportation offering to provide external freight customers access to the world-class network and freight services currently used to facilitate Amazon’s own freight movements. Our freight offerings ensure that our customers' freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation, including truckload, less-than-truckload, and intermodal.The Revenue Planning and Go to Market (GTM) team primary supports of our sales organization. We set annual revenue plans, help introduce new products and modes (such as Box-Truck, Intermodal, and LTL), develop scalable solutions to address foundational gaps, create go-to-market plans, streamline shipper onboarding, and enhance sales efficiency.We're seeking an experienced professional to join our go-to-market team, reporting directly to the Revenue Planning and GTM leader. You'll play a crucial role in developing and executing the unified go-to-market strategy for Amazon Freight across several modes, collaborating with product, sales, legal, operations, and other teams.Key job responsibilities• Develop and execute comprehensive go-to-market and communication strategies for new products.• Collaborate cross-functionally to build product-specific GTM strategies.• Establish metrics to track new product pilot/launch performance and create a feedback loop for customer insights • Provide strategic communications leadership to senior stakeholders through flashes and docs• Analyze market trends and competitive landscapes and lead quantitative analysis of demand, including opportunity sizing• Recommend trade-offs between price, volume, and yield-generating strategies.• Work with sales teams on enablement and demand generation strategies.• Aggregate Voice of Customer (VOC) insights to drive solutions and revenue growth.• Monitor sales pacing and adjust GTM strategies as needed.• Influence product requirements and roadmap decisions through prioritized sales initiatives.• Partner with Marketing on customer-facing GTM materials.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- 7+ years of Microsoft Excel experience- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- 3+ years of Go To Market experience and/or 5+ years of product or program management experience- Strong analytical skills and a data-driven mindset, with the ability to translate complex business requirements into actionable plan- Exceptional communication and stakeholder management skills, with the ability to influence and align cross-functional teams ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges- Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsAbout the teamThe Amazon Business for Education team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in Higher Education sector. The ideal candidate will have relevant Higher Education consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities· Become a knowledgeable partner and leader on Amazon Advertising solutions· Deliver the highest level of sales and customer service to our clients.· Retain and grow revenue from existing advertisers.· Drive deals to closure in a new business environment.· Develop annual media strategies for growth based on overall advertiser goals and objectives· Develop campaign strategies and audience engagement recommendations· Evaluate success metrics and drive campaign performance using data· Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy· Educate advertisers on performance metrics, insights, and how to drive greater results· Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction · Travel to clients is required based on business need.BASIC QUALIFICATIONS- 2+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Are you passionate about driving growth and solving real-world logistics challenges? Join our team as an Account Manager II for Amazon Global Logistics, where you'll play a crucial role in expanding our Multi-Channel Distribution (MCD) product. You'll leverage your sales acumen and data-driven approach to identify new opportunities, streamline inefficiencies, and provide exceptional logistics support for our sellers.Key job responsibilities- Recruit and manage a diverse portfolio of Fulfilled by Amazon (FBA) sellers for MCD- Consult with sellers to understand their supply chain needs through solutions-based selling- Develop and execute pipeline management plans to meet or exceed sales targets- Gather and synthesize customer feedback to drive product improvements and innovation- Collaborate with cross-functional teams to align product strategy with business objectivesA day in the lifeAs an Account Manager II, you'll start your day by reviewing your seller portfolio and identifying key opportunities for growth. You'll engage in consultative conversations with sellers, understanding their unique challenges and proposing tailored MCD solutions. Throughout the day, you'll analyze data to inform your strategy, collaborate with the product team on improvements, and prepare for sales review meetings. Your role will be dynamic, requiring you to balance relationship management, strategic thinking, and operational execution.About the teamOur U.S. Account Management Team within Global Logistics is dedicated to scaling our global supply chain program for FBA sellers. Formed in 2020, we work closely with sellers to provide onboarding support, operational insights, and guidance on new and existing logistics products and services. Our mission is to help organizations lower total storage and distribution costs while staying in-stock across channels to increase sales. We're committed to delivering a logistics experience that sellers love and driving continuous innovation in the field.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of experience in sales, account management, or customer-facing roles- 3+ years of program or project management experience.- Proven track record of meeting or exceeding sales targets- Experience with CRM systems and data analysis tools- Strong proficiency in Microsoft Office Suite, particularly Excel ...

At Amazon Freight, we're revolutionizing the transportation industry by providing enterprise customers access to Amazon's world-class freight network and services. We seek a Principal Solutions Architect to drive technology enabled innovation and process improvements that enhance customer experiences and accelerate business growth. In this role, you'll lead strategic initiatives that transform how we deliver freight solutions across multiple transportation modes. Key job responsibilities• Own and architect complex technical solutions for enterprise freight customers, leading 2-3 concurrent strategic initiatives• Develop comprehensive business cases and GTM strategies for new solutions that drive significant revenue impact• Partner with Product, Engineering, and Business teams to influence roadmaps and drive development of market-ready solutions• Lead cross-functional teams to execute on strategic initiatives that enhance customer experience and drive business growth• Analyze project outcomes and present results to senior leadership, measuring impact against forecasted targets• Identify opportunities to scale solutions across the freight transportation ecosystem• Drive innovation in freight technology solutions while maintaining operational excellenceAbout the teamAmazon Freight is focused on developing an industry leading transportation product offering. We provide external freight customers access to the world class network and freight services used to operate Amazon’s own business. Our enterprise-ready freight offerings ensure our customers' freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation (Truckload, LTL, Intermodal and Boxtruck).BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience influencing innovation through a partner ecosystem with either solutions or programs that have demonstrated success at enterprise customers- Experience in transportation/logistics technology, enterprise software solutions, or related field- Experience leading complex technical initiatives with demonstrated business impact- Track record of successful partnership with Product and Engineering teams- Experience in business case development and financial modeling- Strong analytical and problem-solving capabilities ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building the value of Amazon Business as we bring digital transformation to procurement for our Startup customers and empower smarter business buying. Key job responsibilities• Effective territory planning for engaging with customers and new prospect personas to drive adoption of Amazon Business, drive sales engagements, and hit revenue target • High activity and strategic prospecting into decision makers within territory to drive discovery meetings and identify selling opportunities• Balance selling through personas already engaged with Amazon Business with true net-new selling motions with executive decision makers currently not involved in deployment of Amazon Business • Accurately qualify opportunities through effective discovery, often multi-threading opportunities with separate discovery per decision making persona • Reliable and consistent pipeline management, including weekly reporting, proper staging of opportunities, updated notes, and sharing of learnings from engagements• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges. Builder mentality helping shape the future of how Amazon Business solves challenges specific to Startup customers in hypergrowth mode. • Strong executive presence, clear and effective communication (both verbal and written) as you will be primarily working with and reaching out to C-Suite, Owners, and Founders. • Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsA day in the lifeMix of existing account and new account maintenance/outreach. • 2+ customer facing meetings/day to support with any and all account related questions, while uncovering opportunities to grow our partnership through addressing their pain-points.• Responding to emails and following up on support tickets on behalf of our customers. • Heavy prospecting (phone, email, social media platforms) with the goal to book meetings to pitch AB as a solution for procurement needs. About the teamThe Amazon Business Startup team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the Hypergrowth/Startup sector. The ideal candidate will have excellent consultative selling skillset and experience, an ability to effectively navigate complex sales cycles, and a proven track record of meeting and exceeding quota and revenue targets. We are looking for an ambitious and strategic Account Executive that will be responsible for prospecting and winning new business. The candidate should display excellence in territory planning, prospecting, discovery and qualification, pipeline management, driving engagements to successful completion, and a history of exceeding sales targets. BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of B2B sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

As a Senior Business Coach, you will partner with 20-30 Delivery Service Providers (DSP) owners assigned to delivery stations across the a specific region. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. The Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. The Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.On a daily basis, Senior Business Coaches are responsible for: - Supporting owners as they onboard to the program and prepare to launch. - Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. - Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide bench-marking data and insights. - Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. - Willingness to travel (~2-3 days/week); the role is based out of our Chicago office location, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed. BASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience ...

Amazon Ads is one of our fastest growing businesses and offers advertisers a rich array of media solutions inclusive of premium Live Sports properties like Thursday Night Football, NASCAR, the NWSL, the NBA and the WNBA. The insights we deliver Live Sports advertisers foster meaningful connections with consumers - from discovery to loyalty - in a unique way versus any other sports media platform at scale. We believe that Live Sports advertising, when done well, enhances the customer experience with delightful discovery for viewing fans and compelling performance for advertisers.We seek a sports sales professional to join our Live Sports Sales team and lead innovative sports media partnerships across holding companies, independent agencies, and clients directly. They will need to drive budgets through agency strategy teams and buying groups and evangelize the power of Prime Video’s growing Live Sports portfolio. They will also need to partner seamlessly across internal divisions and teams to drive pan-Amazon business results benefiting our viewing fans and advertising customers.Key job responsibilitiesThis is an exciting opportunity to represent Prime Video’s growing lineup of Live Sports properties and to join a fast growing, entrepreneurial and ambitious Live Sports Sales team within Amazon Ads. In particular, this sports sales leader will:- Drive Upfront and annual sports commitments across holding companies, independent agencies, and clients directly- Develop and execute bespoke customer-led sports sales strategies to onboard new brands- Establish and deliver the Live Sports narrative in the marketplace to grow our position and influence in sports- Lead the education and execution of business both externally with customers and internally across vertical partner teams - Identify opportunities to establish new innovative sports media and Amazon ads partnerships - Achieve quarterly and yearly sports sales targets, negotiate partnerships with clients and agencies, and deliver the highest level of sales and customer service- Act as a leader within Amazon Ads to drive Live Sports revenue, grow current partnerships, and educate internal partners on the power of Amazon’s Live Sports advertising propertiesThe ideal candidate is a sports sales professional with a track record of leading multiplatform partnerships, driving innovation, and delivering meaningful results for customers.About the teamAmazon Ads is dedicated to driving measurable outcomes for both brands and agencies through advertising. Our ad solutions — including sponsored content, premium video, audio and custom ads — leverage Amazon’s innovations and insights to find, attract, and engage meaningfully with audiences. We're all about helping brands reach the right audiences in the right places, without causing disruption. Our robust insights, expansive portfolio of properties, and comprehensive advertising solutions help advertisers interact and form relationships with customers – and give them a purposeful presence in customer’s lives.BASIC QUALIFICATIONS- 6+ years of B2B sales experience- 6+ years digital advertising experience- 4+ years of advanced TV/STV advertising experience- 4+ years Experience with Sports Sales- Effectively works cross-functionally (AE, Sales Leadership, Yield, Product, Measurement) ...