Data Center Project Manager II, Critical Projects Implementation

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years experience managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry. - 5+ years experience in Construction or Project Management.- 5+ years experience in on-site construction trades (mechanical, electrical, general) Vendor Management. ...

Principal Product Manager, End User Computing

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The way the world works has changed with the workforce highly distributed and moving between home and office. It is important that corporate data remains secure no matter where it is accessed, which is a key reason we built Amazon Web Services End User Computing (EUC) so employees and contractors can securely access desktops, data, and application from anywhere on any device. Our business is growing immensely, and we are looking for product leaders to help us achieve the next level of scale. More information about Amazon End- User Computing can be found here: https://aws.amazon.com/products/end-user-computing/.We are looking for a Principal Product Manager with the ability to think big and look around corners to build the functionality customers need to secure their websites and web-based applications. the next generation of end-user productivity products capitalizing on our desktop and application virtualization products. . You have a strong mix of product management, technology, and customer experience expertise, coupled with strategic vision, clarity of communication and proven execution of products from early concept through scaled growth. As the principal product manager, you will define will define product strategy, drive industry and customer research to deeply understand your customers to define differentiated functionality, and drive execution to meet those customer needs. You will work with an interdisciplinary team to drive key aspects of product definition, design, execution and delivery. We are looking for strong business owners who are comfortable sharing their vision with AWS senior leadership, but also working closely with engineering teams to dive deep into details to make ideas into reality. You should have demonstrated success in building strong business cases, managing high-growth enterprise products, and driving customer success.This team is a good fit for you if:• You are sensitive to customer needs and interested in having a firsthand impact on Amazon’s global customer base• You truly care about the business results of what you build, not just the elegance of the technology• You care about data security and how you can reduce the chance of exfiltration• You like to solve interesting technology problems• You enjoy collaborating in a diverse team environment• You are a passionate learner and motivated to take on new challenges.• You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Key job responsibilitiesCreate the product vision and strategy and align with key stakeholders.Serve as the voice of the customer to prioritize features based on solving the largest customer needs.Manage the entire product life cycle from strategic planning to tactical execution.Partner with engineering teams to deliver on the product roadmap.Establish goals and review metrics to measure the success and identify areas of improvement.Define and maintain a product roadmap with inputs from all stakeholders.Provide effective, executive-level written documents for new features that work backwards from the customer.Advocate and execute pricing models and naming for new products or features.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 7+ years of technical (software development, network development, IT, other related) experience ...

Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Fiber Deployment, Fiber Deployment, GCID

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Ever wonder what it takes to run the largest cloud network on the planet? At AWS, we are reinventing the way to operate hyper scale networks. This is made possible by services and systems that consume trillions of datapoints and measurements a day, automatically identify issues, and take automated action to mitigate or remediate the problem. An ecosystem of services manages configurations, real-time state and incidents for millions of devices that compose the AWS network.Amazon Web Services is looking for a Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyperscaled cloud infrastructure, creation of a quality control system for North and South America (NASA), pre/post-inspections for design validation, and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for project management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Key job responsibilitiesProgram management skills to monitor vendor delivery of physical infrastructure projects. Technical skills of either fiber optic outside plant, process engineering, construction management or quality control systems is required. Reports to the NASA GCID-FD Deployment Manager, and updates regularly with the NASA and Global Senior management.· Serve as a key member of the North and South America GCID-FD team helping to drive overall Network Infrastructure strategy.· Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.· Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.· Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates on program deployment to management and stakeholders.· Periodically report on the overall network development program status across the assigned region.· Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.· Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.· Interact with engineers, technicians, vendors and senior management on a daily basis· Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers· Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.· Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.· Coordinate access and approvals to security-regulated sitesA day in the lifeThis role oversees deployment of infrastructure, and iterative procedural changes. This includes travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a fulltime remote job. Physical inspections and learning the technical standards for oustide and inside fiber plant is required.About the teamAbout the teamWorking at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02wWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Product Manager - Community

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleThe Community team builds products that allow creators to build and grow communities on Twitch. Our products span across creator and viewer journeys. As a Product Manager, you will focus on identifying new opportunities and building new high impact products to strengthen the connection between streamers and viewers. Your work will impact how viewers discover streamers on Twitch and how they interact with streamers and other viewers while watching a stream.From familiar ways to interact via chat messages, emotes, predictions and polls), and further to more sophisticated types of interactions – some of which may not have been invented yet – you will help define and execute strategy based on a foundation of customer needs with a focus on agile innovation in this space.You can work from San Francisco, CA or Seattle, WA. You Will- Develop understanding of Creators' and Viewers' needs, aspirations, and pain points- Define products and features that align with the Community Team strategy, in partnership with designers, engineers, researchers and analysts- Determine appropriate goals and metrics for your products to measure success- Drive execution working directly with a team of engineers and designers- Collaborate with Marketing and Data Science on the roll-out plan and go-to-market strategy- Conduct post-launch analyses and present insights/next steps to the leadership and your team members- Collaborate with other product managers to make decisions that are aligned across the businessBonus Points- Experience leading complex projects through launch while handling several moving pieces.- Passion about UGC, entertainment, gaming, music, and podcasting- Experience with content discovery, UGC content, communication products- Experience with Mobile-first productsPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- 3+ years of experience as a Product Manager on user-facing consumer experiences- Experience connecting a strategy to target customer needs to success metrics- Experiencing turning customer insights and data into meaningful solutions for customers and led your projects through execution- History of shipping products through experimentation, analyzing insights and measuring impact- Written detailed product specifications and A/B test plans ...

Principal Product Mgmt Tech, Prime Video, Playback

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The Prime Video Playback team is seeking a Principal Product Manager - Tech (Principal PMT) focused on Delivery Technology and Content Protection. The product leader drives our video playback delivery technologies capabilities. The technology solutions under this charter require leadership skills, strong technical expertise, strategic thinking, and the ability to effectively partner across Amazon as well as externally, with the ability to manage high-impact solutions.We are looking for a resourceful, highly technical, customer-focused Product Leader who can work independently under time constraints to meet deadlines. She or he will have a proven track record in end-to-end product ownership and successfully delivering results at scale in a fast-paced and dynamic environment.Key job responsibilitiesDefine the Playback Delivery Technology as well as Content Protection strategic vision, own the roadmap, and drive teams to execute best to support our customers, the business, and Prime VideoWrite and deliver technical requirement documents and artifacts required to enable the development of products, features, and infrastructureMaintain and continuously prioritize backlog based on data, customer, and business needs.Write narratives to advocate and justify product launches and change requestBuild healthy working relationships with key stakeholders and cross-functional business partnersPartner with the engineering team to define new experiences and launch cross-functionallyContribute to and develop the team's processes and mechanisms.Regularly participate in design reviews and other meetings with engineers and contribute to the discussion to ensure a high-quality barDefine metrics (e.g., KPIs) to track adoption, solution performance, and any variance against goalsAbout the teamPlayback brings the technologies, tools, and operations to stream Live, Linear, and VOD to all devices globally. We deliver a better experience than broadcast. We innovate to efficiently manage our scale. We acquire the audio/video from partners, encode the video, insert ads, enforce policy, measure the picture quality, vend playback resources, manage the storage of the content, detect issues in real-time, deliver the assets over the Internet, and flawlessly play the video. We bring high-quality streaming for VOD, Live and Linear content as well as ads while using the fewest bits possible.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management- Expertise in delivering high-quality online video across delivery technologies that efficiently distributes video content to users around the world including Traffic management, caching, CDN selection and configuration and Security. ...

Principal Product Manager, Tech - Prime Video, Prime Video Experience Team

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As a Principal Product Manager for the Video Playback team, you will help define and build the video playback roadmap and customer experience for video across all platforms and geographies. You will participate in developing the video strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for someone with experience in one or more areas of core video playback (encoding, delivery, live broadcast, ads insertion, client playback), who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. You will also have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.In this role you will: - Develop a deep understanding of the Prime Video customer, both existing and potential. - Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends. - Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience. - Own the development of detailed product requirements documents. - Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap. - Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: business development, content acquisition, legal, marketing, finance, customer service, and operations. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Principal Technical Program Manager, Edge Accelerator

Are you ready to shape the future of edge computing and cybersecurity at one of the world's most innovative companies? Amazon's Traffic Engineering organization is seeking a visionary Principal Technical Program Manager to lead our groundbreaking edge computing initiatives. In this role, you'll be at the forefront of transforming how Amazon's customers and sellers interact with our platform. By leveraging edge computing, we're creating faster, more responsive, and more reliable experiences that will redefine digital engagement.As our Principal TPM, you'll spearhead critical initiatives that drive Amazon experiences to the Edge while simultaneously enhancing our bot detection and mitigation efforts. Your work will directly protect and improve the resiliency of the Amazon Store and its subsidiaries, impacting millions of customers globally. As you lead the charge in implementing these emerging technologies in Edge Compute and Content Delivery Networks, you'll collaborate with top talent across Amazon and AWS, expanding your expertise and network within one of the world's leading tech companies.This pivotal role offers unparalleled autonomy to shape and drive a critical security program with far-reaching impact. You'll gain deep insights into AWS and the Amazon Stores ecosystem while delivering and operating high-scale, high-availability services. If you're passionate about innovation, cybersecurity, and pushing the boundaries of edge computing, this is your chance to make a lasting impact on a global scaleKey job responsibilitiesLead the development and execution of a comprehensive multi-year strategy to move Amazon Stores' experiences closer to customers.- Drive cross-functional collaboration with AWS, Stores and subsidiary partners to stay ahead of emerging threats and implement cutting-edge solutions at the Edge.- Work with software engineers, product managers and other engineering teams to get quality products and features through the software project lifecycle (build, test and release on time).- Influence multiple VP-led organizations on their Edge migration strategies and prioritization.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Senior Ontologist, Artificial General Intelligence (AGI) Info, Web & Knowledge Services

Amazon’s AGI Information is seeking an exceptional Senior Ontologist to drive ontology advancements. The team is innovating to optimize knowledge graph ontology for LLM understanding.We're looking for a Sr Ontologist to join us in sunny Santa Barbara and help us build this future. As a member of the team, you will have the opportunity to work on interesting cutting edge problems with immediate customer impact. Your initial focus will be on developing LLM friendly ontologies and you will have the opportunity to work with product managers, engineers, and scientists to develop tools to help on this endeavor. A successful candidate has a strong background with building knowledge systems to deliver world-class, intuitive, and comprehensive taxonomy and ontology models, a proven track record of innovation to adapt to the new work of LLM, and experience with leading a team of ontologists.As a Senior Ontologist, you will leverage your technical expertise and experience to demonstrate leadership in modeling large complex knowledge systems. Your first responsibility will be to structure a team of ontologists to deliver LLM friendly ontology for tens of verticals to feed the Amazon Knowledge Graph with trustworthy, live-updating, high-quality, and accurate structured information about all entities and data of interest to our customers. You will define roadmaps and goals to make progress incrementally and you will insist on delivering results leading by example.Key job responsibilities- Develop logical, semantically rich, and extensible data models for Amazon's extensive product catalog- Ensure our ontologies provide comprehensive domain coverage that are available for both human and machine ingestion and inference- Create new schema using Generative Artificial Intelligence (generative AI) models- Analyze website metrics and product discovery behaviors to make data-driven decisions on optimizing our knowledge graph data models globally- Expand and refine the expansion of data retrieval techniques to utilize our extensive knowledge graph- Contribute to team goal setting and future state vision- Drive and coordinate cross-functional projects with a broad range of merchandisers, engineers, designers, and other groups that may include architecting new data solutions- Develop team operational excellence programs, data quality initiatives and process simplifications- Evangelize ontology and semantic technologies within and across teams at Amazon- Mentor and influence peersBASIC QUALIFICATIONS* Degree in Library Science, Information Systems, Linguistics or equivalent professional experience* 5+ years of relevant work experience working in ontology and/or taxonomy roles* Proven skills in data retrieval and data research techniques* Ability to quickly understand complex processes and communicate them in simple language* Experience creating and communicating technical requirements to engineering teams* Ability to communicate to senior leadership * Experience with generative AI (e.g. creating prompts)* Knowledge of Semantic Web technologies (RDF/s, OWL), query languages (SPARQL) and validation/reasoning standards (SHACL, SPIN)* Knowledge of open-source and commercial ontology engineering editors (e.g. Protege, TopQuadrant products, PoolParty)* Detail-oriented problem solver who is able to work in fast-changing environment and manage ambiguity* Proven track record of strong communication and interpersonal skills* Proficient English language skills ...

Cabling Automation - Technical Infrastructure Program Manager II, PathFinder

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services has an immediate opening for a Technical Infrastructure Program Manager II to support PathFinder which is an infrastructure design and automation software. This TiPM will lead cross functional teams to automate worldwide data center networking infrastructure projects, from inception through design, implementation, testing, and deployment.Key job responsibilitiesWe are seeking a Technical Infrastructure Program Manager II with expertise in AWS (Amazon Web Services) and a deep understanding of data center and data center information management (DCIM) software. This role will be pivotal in driving product initiatives that cater to modern cloud and data center environments. The ideal candidate will possess a blend of technical acumen in cloud technologies, data center operations, and DCIM software, paired with a passion for driving customer-centric programs. The ability to lead cross-functional teams and execute on a shared vision is essential.This position requires up 50% Travel (Domestic and International trips to AWS Data Center Clusters).If you meet these qualifications, exude passion, and enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you!A day in the life• Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.• Develop and implement scalable, data-driven process improvement/automated solutions.• Work closely with software and hardware engineering, to ensure program goals are met and customers are delighted.• Using your SQL knowledge, gather the reporting and insights generated by our software.• Engage with customers to gather feedback and iterate on program features.• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Senior Product Manager - Tech, Tax Engine

We believe that Amazon is the best place in the world to do indirect tax calculation and collection work. Amazon strives to be the Earth’s most customer-centric company, where people can find and discover virtually anything they want to buy online. One byproduct of that mission entails becoming one of the world’s largest collectors of online indirect taxes and fees – including US sales taxes, EU value-added taxes, and other global transaction taxes. The Tax Engine Business Team ensures that Amazon has the right technology and processes to calculate, collect and invoice those taxes accurately in a rapidly changing business and tax environment. Additionally the team also supports continued business growth and innovation by providing world-class services to millions of our customers and Selling Partners all over the world.Amazon is looking for a Senior Product Manager-Technical to join its eCommerce Service's Indirect Tax Calculation – Tax Engine Business team. This team operates in a dynamic and fast-paced environment, striving to ensure Amazon's tax technology and processes are accurate and adaptable to a changing business landscape.In this role, you will play a pivotal part in driving the development and success of our indirect tax calculation products. You will be responsible for providing technical product requirements documents, collaborating with software and business teams throughout the entire project lifecycle –from design-to-delivery, manage tax and testing related queries, and ensuring the delivery of high-impact solutions that meet customer needs and drive business growth. You will also be/become a subject matter expert in tax technology trends and challenges, leveraging this expertise to add value to our customers and differentiate our solutions in the marketplace. Future growth opportunities to take on different types of projects and programs over time are possible within the scope of this team. Key job responsibilitiesAs a Senior Product Manager-Technical on the Tax Engine Business Testing Products team, you'll spearhead the development and enhancement of critical testing tools and frameworks for Amazon's global tax calculation systems. Your primary focus will be on ensuring the quality, reliability, and accuracy of these mission-critical regression testing components through advanced methodologies.You'll lead initiatives to modernize and expand regression testing capabilities, including:* Updating regression suites to leverage cutting-edge technical infrastructure* Improving auditability, data sharing, and security of testing processes* Creating scalable processes to efficiently backfill and maintain a growing library of automated test cases* Defining and refining regression test coverage metrics and dashboardingA key responsibility will be addressing testing challenges faced by the Tax Engine organization. This includes:* Developing new intake processes and prioritization frameworks for testing tool enhancements* Collaborating closely with engineering teams to implement high-impact testing features* Establishing regular touch points with engineering to provide guidance on test implementationYou'll also drive overall testing process improvements, such as:* Enhancing bug and issue management workflows specific to testing* Serving as the primary point of contact for resolving test-related issues* Ensuring TEA and TEB teams have visibility into testing metrics for informed decision-makingYour role will require extensive partnership with stakeholders in Product(TEB), Engineering(TEA), and Operations(TEB) to understand their testing needs and pain points. By delivering robust testing solutions, your work will directly impact the reliability of tax calculation systems, builder productivity, and Amazon's ability to innovate at scale while maintaining strict accuracy and compliance standards for Tax.A day in the life* Meeting with tax, business, and software teams to understand their needs and identify the associated indirect tax calculation and collection implications. Identifying the required technical, process and operational changes to support those needs. Developing product functional and user experience requirements, feature specifications, and standard operating procedures.* Actively participating in projects throughout their lifecycle to ensure that the requirements are met – to include making tax rules configurations, specifying and reviewing test cases, troubleshooting issues, and ensuring alignment across teams.* Understanding your customers (consumers, sellers, taxing authorities, and Amazon internal teams) to ensure that our product development consistently meets the objectives and experience expectations of our customers. Developing long term product strategies and associated product roadmaps – seeking consensus to prioritize those strategies, documenting trade-offs, and removing obstacles as necessary. * Providing general indirect tax calculation and collection super subject matter expertise to internal and external teams – including legal, customer service, public policy, media relations, business development, tax software vendors and service providers, taxing authorities and other governmental entities, and industry and tax groups.* Engaging deeply on technical decisions with engineering teams (internal and/or external). Expected to define both functional and non-functional technical requirements, using your technical expertise to contribute to development discussions that center on how a product solution is designed or expected to be constructed, and correctly identifying when appropriate push back is necessary. * Presenting and discussing technologies that have/haven’t launched (accurately), communicate to engineers why a particular technology feature is useful/has value, explaining an API (in detail), discussing how to handle the architectural differences between two technology offerings, and driving the right technology design outcomes.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Engagement Manager, Worldwide Public Sector Professional Services, State and Local Government & Education

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholder capabilities and increasing cloud adoption.Key job responsibilitiesWE ARE LOOKING FOR CANDIDATES WITH THE FOLLOWING:You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with State Local Government and Education customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules and milestones, budgets, team goals, and defining success criteria.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.This is a customer-facing role and you will be required to travel to client locations and deliver professional services as needed.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS* 7+ years of customer-facing, large scale implementation across multiple cross-functional teams.* 3+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.* Bachelor's Degree or equivalent experience.* Experience implementing cloud technologies.* Experience in managing project financials, revenue forecasts and contracts. ...

Principal Product Manager-Tech, Financial Services , Advertising

This role is located in our offices in New York, Washington DC or Seattle (with commitment to accommodate ET time zone) only.Are you entrepreneurial? Would you like to take part in launching a new business? Does a start-up challenge sound like your career aspiration?If your answer is yes, the position below would be a great fit for you.Join Amazon Autos team on an exhilarating journey to redefine the car shopping experience! We're transforming the way people buy cars, and we want passionate individuals to be part of our fast-growing and highly innovative startup environment. This is your chance to join a high prospect project in the early stages of its development and be a key player in shaping the future of the automotive industry.We're looking for a Financial Services Principal Product Manager (Tech) who is ready to work in a rapidly changing industry and will help us develop products and innovate on behalf of the customer. As PPM, you will engage with a cross-disciplinary team and ring-fenced tech team to conceive, design, and develop innovative automotive discovery & shopping experiences for our customers.Key job responsibilities· Own the development of Leasing products for a car buying experience on Amazon.· Create buy-in for the product vision both internally and with key external partners.· Closely cooperate with our tech team on building the overall product roadmap, and manage prioritization and trade-offs against developer experience, customer experience, and time to market· Lead development of specifications and requirements for key components of new automotive discovery & shopping experiences· Write product documents and ensure clear communication and coordination of requirements to the business, design and development teamsA day in the lifeIn this role you will collaborate with the team to develop the product vision for a brand-new set of financial services experience on Amazon.This role is inherently cross-functional - You will work closely with engineering, product management, design, operations, finance, legal, and business development to bring new products to our customers.You will be expected to create certainty out of ambiguity while having a firm grasp over the operational, and financial aspects of your programs.About the teamWe are a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection.We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience working directly with Engineers on product enhancements- Experience with end to end product delivery- Experience working with and influencing senior level stakeholders- Experience with feature delivery and tradeoffs of a product- Experience technical product management- - Minimum of 2 years’ experience with financial products (lending/ leasing/insurance) as a Product Manager. ...

NatSec Cloud Builder, WWPS ProServe

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Enterprise Service Manager, WWPS

As an Enterprise Service Manager (ESM) for AWS focusing on the U.S. National Security (NatSec) market segments, you will have the exciting opportunity to assist the NatSec Sales Team in building, shaping, and executing on their Professional Services (ProServe) capture and proposal strategy. Your responsibilities will include aligning ProServe offerings to critical business and IT outcomes, overseeing and assessing capture and proposal activities specific to AWS ProServe, working with partner managers to drive a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology. The ESM will develop and maintain a long-term pipeline of cloud-related opportunities and packaged offers across national security accounts and agencies. You will dive deep into customer priorities, needs, and challenges and identify opportunities for AWS ProServe to support their missions and objectives. You will develop and implement go-to-market plans for those opportunities and drive them through the sales cycle. You will identify technologies, services, solutions, and partners that help our customers achieve their missions. You will support the account, capture, and proposal teams as they develop and implement capture strategies, partner strategies, proposal approaches, and technical solutions. You will work closely with and support the AWS NatSec sales teams as they build their long-term pipeline. You will drive pipeline opportunities through the funnel and coordinate with AWS ProServe and Service teams to position them for success.You will create capture and proposal content, coordinate and deliver narratives, case studies, use cases, pilots, proofs of concept, and demonstrations that help customers see the value of AWS technologies as delivered by ProServe. In addition, you will provide government customers with total cost of ownership (TCO), return on investment (ROI), business case analysis, and pricing volumes. You will work with AWS technical teams including service teams, solution architects, and specialized sales to provide detailed technical information and differentiators that can be delivered by ProServe. You will create review schedules and internal documents to present opportunities and investment proposals to leadership teams and other stakeholders.The ideal candidate will possess deep knowledge of the NatSec market space, customers and their missions, priorities, and procurement systems. They will have a combination of experience in strategic planning, business development, sales, and program management. They will have a proven and successful track record of building and managing a large pipeline of opportunities within the NatSec market. They will have a deep industry background that enables them to engage and communicate effectively on a wide range of technical and business discussions with customers, partners, and internal AWS teams. They will have technical understanding and knowledge to support ProServe, Capture, and Sales teams as they work through developing competitive technical solutions. They will have hands-on experience in developing, proposing, and winning large deals and programs. They will have to demonstrate their experience in building successful go to market plans, technical solutioning, partner and teaming strategies, selling through various business models and contract vehicles, and the ability to convey differentiators and value propositions. Understanding of the government contracting environment, policies, regulations, and procedures is important in this role.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Secret security clearance or above.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 5+ years of professional or military experience- 5+ years working with Federal customers in a business development, sales, capture, or program management capacity, preferably in a Consulting or Professional Services business unit.- 1+ years of experience with AWS or cloud technology.- Experience working with selling technology services to DoD entities.- Current, active US Government Security Clearance of Secret or above and able to obtain and maintain a US Government Security Clearance of Top Secret or above. ...

Senior Product Manager - Technical, Auto Scaling

*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.At AWS we are dedicated to providing innovative cloud solutions that empower businesses to scale efficiently and effectively. The Auto Scaling team is seeking an entrepreneurial and innovative technical Senior Product Manager to define and deliver services that enable customers to build highly elastic and scalable applications in the cloud.In this role, you will be responsible for working closely with engineering, marketing, sales and others to define and execute a high impact roadmap of features and services that enhance our customers' ability to seamlessly scale their applications. You will work backwards from the customer to understand their challenges and needs and define the capabilities experiences AWS will offer to make it easy for customers to operate at scale. You will be responsible for product exploration and design, and work with a dedicated team of super talented engineers to build and launch these products.Key job responsibilities• Engage with customers to understand their requirements, gather feedback, and ensure the product meets their needs.• Develop and communicate a clear product vision and strategy for Auto Scaling that aligns with the overall business goals.• Create and maintain a detailed product roadmap, prioritizing features based on customer needs, market trends, and business impact.• Work closely with engineering, UX, marketing, and sales teams to deliver high-quality features on time.• Conduct market research and competitive analysis to identify opportunities and threats, and adjust the product strategy accordingly.• Define and track key metrics to measure the success of the product and inform future decisions.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years of technical product management with internet business experience- 5+ years of working as a Technical Product Manager experience- 3+ years of technical (software development, network development, IT, other related) experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Excellent verbal and written communications skills ...

Principal Product Manager - Technical, Pricing Shared Services

The Retail Pricing team prices everything shipped and sold by Amazon, worldwide, and cross-format. Our goal is to earn long term customer trust by offering the best prices to customers, across hundreds of millions of prices everyday. Experimentation, automation, and scalability are a core part of our mission statement. In this role, you will seamlessly transition from being the enterprising leader securing organizational alignment on strategic initiatives to delivering new high-performance, fault-tolerant capabilities that improve our prices without human intervention.We are an interdisciplinary team of Product Managers, Engineers, and Scientists incubating and building day one solutions using state-of-the-art technology to solve some of the toughest business problems at Amazon.Key job responsibilitiesThis role is critical to ensuring the success of Retail Pricing features supporting millions of customers in their shopping missions as well as a significant portion of Amazon’s revenue. A successful candidate will bring deep product management, technical expertise, and strong business judgment, to help us execute effectively on the complex roadmaps. In this role, you will need to manage cross-functional communication, identify & mitigate risks to efficient delivery, decompose ambiguous problems into workable plans, and to lead execution across multiple product, science, and engineering teams.This is a highly visible position. You must have the experience and capability to prepare documentation for senior executives and align your roadmap with Amazon’s strategic objectives. Excellent written, verbal communication and data analytical skills are a necessity. Successful candidates should thrive in a highly collaborative, creative, analytical, and fast-paced environment oriented around delivering better prices to customers worldwide.A day in the lifeOn a typical day, you will talk to several customers, define and prioritize the roadmap, deep dive to root cause a customer issue, release the latest new feature, define and report business metrics, discuss radical new approaches to building and operating at scale.About the teamThe role sits within the Pricing Shared Services organization which is responsible for pricing across all Amazon Stores and their formats, earning our Customers’ trust with consistently low prices. We publish 5+ billion weekly prices for 20+ Amazon formats (Retail, third-party Sellers, Amazon Fresh, Promotions, Amazon Business, and others), own new pricing strategies and deliver them reliably at scale, and prevent errors in our prices. We own a central pricing infrastructure and federate it for our client formats, and utilize ML to automate our pricing decisions. BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of end to end product delivery experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Principal Technical Program Manager, AWS Hardware Engineering

Amazon is seeking a Principal Technical Program Manager to own server availability for AWS customers. This is a critical role, ensuring that server compute capacity is consistently available to meet customers needs and that interruptions don’t interfere with running workloads. Amazon is dedicated to providing customers with the best experience that allows achievement of their goals on AWS, and this role will directly impact customer satisfaction. You will be responsible for tracking and reporting on the overall state of compute fleets, but also identifying and solving any concerns prior to them causing impact. Working within the AWS Hardware Engineering team, this role requires a strong understanding of technical deployment methodologies and safeties, as well as an ability to develop solutions for the short, medium, and long term. In addition to technical ability, the role requires strong written and verbal communications skills to communicate and coordinate across hundreds of teams on progress towards goals, and ideas for improvements.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.Key job responsibilities- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 4+ years of software development or hardware development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes, and coordinating schedules- Experience owning/driving roadmap strategy and definition- Strong ability to communicate verbally and in written formatBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Hardware Technical Program Manager, Kuiper Customer Terminals

Kuiper is looking for a Senior Hardware Technical Program Manager (TPM) located in Redmond, WA to support the Industrial Design, Product Design (Mechanical), Electrical Design and Antenna Design for the Customer Terminal (CT) Projects.As a Senior Hardware TPM, you will lead the HW development of a single customer terminal device working closely with the hardware architect and hardware functional teams including Electrical Engineering, Product Design, Antenna Engineering, and Industrial Design to meet Key Performance Metrics for technical and schedule requirements. You will work with Customer Terminal Technical Program Manager to ensure hardware design and deliverables align with Diagnostic and Production Device software deliverables for key builds. You will collaborate with the System TPM, Product Integrity, Finance, Operations (including Quality, Operations Program Managers, Advanced Manufacturing Engineering) to successfully mitigate challenges and maintain project milestone. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. The ideal person will treat the HW TPM with a “Founder’s Mentality” and own the Device HW like it is their own start up.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesSenior Hardware TPM need strong verbal and written communication skills and ability to scale communications to the correct audience for decisions to be made.Emphasize speed of decision within the product development cycles and manage critical issues through optimized prioritization of resources and personnel.Working with overseas internal and external teams on developing products.Scale and evolve key processes and design review checkpoint mechanisms to enable responsible last minute decision making on one way and two way door decisions.Manage and communicate product development critical issues, work collaboratively to execute solutions meeting key product KPI and escalate as required when teams are unable to reach a consensus or decisions are one – way door.A day in the lifeThe ideal candidate will be responsible for managing execution of the Device Hardware and Accessories (cables, power supplies, etc.) with a balance of technical skills, bias for action, customer obsession, and ownership. The TPM will collaborate daily onsite with the hardware development team located in Redmond, WA including Product Design, Industrial Design, Electrical, and Antenna teams. On a weekly basis, the TPM will create agendas and presentations leading to meetings at the Director and VP level to make timely one way and two way door decisions to maintain project timelines, finances, requirements and deliverables About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience or equivalent experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent ...

Principal Product Manager - Technical , Amazon Fulfillment Technologies (AFT)

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.AFT is seeking a product manager to help us define high visibility/ impact products for a green field initiative, at the heart of Amazon's operations. In this role, you will work across business and technical organizations to break down complex business requirements into manageable products to solve complex technical problems, balance business needs versus technical constraints, and ultimately drive successful product execution in a timely and agile manner. You will have end-to-end ownership of long-term product vision and feature definition. Our Flow systems automate the flow and labor management decisions within the fulfillment facilities. From the moment inventory is scheduled to arrive into the fulfillment center it is processed and stowed to ensure its readiness to fulfill customer orders. Once the order is placed the inventory is picked and the customer shipment flows through various manual and robotic processes up until customer package leaves the fulfillment facility on its way to the customer. Our systems ensure fast and optimal flow within the building by putting just the right resources at the right locations while automatically surfacing and resolving any unforeseen risks to ensure Amazon Associate safety and experience and help Amazon to constantly keep its promise to the customers while optimizing and expanding its business operations.Key job responsibilitiesThe ideal candidate brings hands-on industry experience, and is well-versed in working across multiple partner teams to deliver complex solutions. If you have excellent judgment and communication skills, are a strong problem-solver, have the ability to influence people by creating win-win solutions, and want to make a direct impact on Amazon customers, you have found your next role.You should be comfortable engaging with all types of customers ranging from executives to developers, and warehouse operations. You should be comfortable working in a fast-paced environment. We are looking for strong business owners who can Think Big and are comfortable sharing that vision with Amazon's senior leadership.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Outbound FlowAFT’s Outbound Flow team pairs science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Cloud Consultant, ProServe Variable WWPS

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesWe are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience implementing information systems aligned with the Joint Special Access Program Implementation Guidance- Current, active US Government Security Clearance of Top Secret or above ...