Project/Program/Product Management--Technical

The Amazon Web Services Professional Services team is looking for a SIGINT Enterprise Services Manager (ESM) that can manage the working relationship with large government organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Long term development of large, complex, and distributed enterprise organizations- Engage with customers to understand their business drivers and application portfolio- Development of long term Cloud Strategy for customers- Identify & develop specific opportunities and supporting business cases- Deal shaping, including estimations and deal pricing- Contract negotiations & closing- Identifying and managing a portfolio of customers, including sales pipeline management and engagement ownership- Planning and implementation of a portfolio of projects, including budget & deliverable- Mitigation of delivery risks & issues- Overseeing delivery of projects in account, ensuring high quality delivery- Act as single person of contact for Customer executives (including CxOs), developing deep, trustful relations- Educate customers on AWS services and translate those into a clear business value proposition- Envision and inspire customers- Orchestration of product, technology and services partners- Coaching Customer and Partner teams to be self-sufficient.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles.- Experience working with large government organizations as the Consulting Services lead for National Security clients, delivering Business Transformation projects, and own a bookings/revenue target.- Experience in account engagement and management, including identifying, developing, and executing complex transactions- Specialized requirements include the understanding and experience designing, building, or working with technical solutions in support of Signals Intelligence and Cloud Resilience.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon.com is looking for a Principal Technical Program Manager (TPM) to support our initiatives in resource and application discovery within Amazon security. Our product, Veritas, is a foundational service within Amazon security that discovers all the resources owned by Amazon and the interconnections between them. This knowledge is then used for several security initiatives like security reviews, threat modeling and detection, access control and incident response. This role will support this product and help define and implement steps to achieve our long term security vision for customer trust, solving our most challenging problems with novel and scalable solutions. In this role, you will work with cross-functional teams of technical and non-technical key stakeholders to define strategy and interpret, communicate, and drive full lifecycle of several features added to the product. You will partner with Legal, Product teams, and Engineering teams to evaluate and develop security services and infrastructure. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.This role will provide opportunities to think big, be customer obsessed, and to partner with business teams across Amazon.com. In this role, you will define, communicate and manage challenging projects across multiple teams and locations.Key job responsibilities• Develop and execute multi-year project plans with an impact across Amazon business units to drive security excellence across multiple security domains, such as security reviews, access control, vulnerability management, and secure software development.• Lead ambiguous and undefined problems to resolution in the face of uncertainty• Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment• Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information• Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customersAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 4+ years of software development experience- Bachelors Degree ...

The Data Center Engineering Availability team is looking for a Maintenance Ops Readiness Sr. TPM to serve as a technical resource and leader. The builder will serve as a technical resource in the development of maintenance programs for power and cooling equipment within AWS Data Centers. This individual will be responsible for driving large-scale global projects and initiatives that directly impact availability for our customers. They will continually improve existing programs, while at the same time solve new problems. The role will require an individual who is comfortable operating in a highly ambiguous space and can deliver and define solutions to problems. They will be capable of growing and adapting their skill sets as the team scope changes. It will be expected that this individual is capable of writing one to six page narratives on efforts and present, both written and verbal, up to the Director level.This role is for Herndon, VA only and not open for other locations. This is an on-site role.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOur Maintenance Ops Readiness TPMs are individuals who demonstrate initiative and proactively seek solutions to problems.• Own and deliver large-scale and complex global engineering and operational programs and initiatives that directly impact capacity delivery and availability for our customers.• Partnering with and influence the direction of multiple engineering and operations teams within and outside of AWS to deliver complex/cross-functional projects• Mentor, train, and develop career progression for members of the organization .• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.• Develop, improve, and share operational best practices across the region and with peers globally.A day in the lifeAs a Maintenance Ops Readiness TPM, you will work closely with multiple stakeholder teams to define and implement global maintenance standards for assigned domains. You will work with software development teams to identify and implement automation opportunities, and you will explore opportunities to utilize RCM and implement CBM to your domain.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of analytical, quantitative, communication, and presentations experience ...

The Customer Service Worldwide Defect Elimination (WWDE) Organization drives Amazon to provide excellent customer experiences by remediating issues in real-time, reducing defective products and purchasing experiences, and enabling others through our suite of Voice of the Customer tools. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed, Principal Product Manager to manage one of our key customer experiences - concession resolutions and escalations helping us unite all of our policies across Amazon.Key job responsibilitiesThe Concessions Principal Product Manager will drive product strategy across multiple organizations. They will lead requirements gathering, help drive prioritization of feature development, and own driving the product metrics. They will partner with WWDE program managers, various business teams, and our data and research science team to identify, surface, and drive improvements within concessions. The ideal candidate will be able to dive deep and apply principles and products that will form an exciting roadmap.Product management at Amazon is inherently cross-functional. The right candidate needs to be an owner of their portfolio; making strategic product decisions grounded in data. They will work closely with business teams, leaders, engineering teams, and scientists and business intelligence analysts in an agile development environment to launch new features and experiences. Other key responsibilities include monitoring the execution of the project, providing project progress to stakeholders, and ensuring appropriate levels of product quality and performance.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

READY TO DO SOMETHING BIG?How would you build the next generation of mission critical systems and services that power the ability to send, store and manage billions of products across the globe on behalf of our selling partners?Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon’s vast distribution network as a service. Similar to how AWS provides infrastructure as a service, FBA allows sellers to only pay for what they use, creating a seamless experience to leverage our world-class infrastructure. Sellers in 135 countries worldwide, from Fortune 50 companies to hundreds of thousands of small businesses and entrepreneurs, rely upon our world-leading technology to grow and thrive on Amazon’s Marketplaces.In a very real way, we are changing lives with the work we do. FBA team members wake up every day thinking about how to enable our sellers to be successful by building highly scalable and highly reliable platforms. Enabling seller success allows us to provide Amazon customers with unparalleled selection and pricing. FBA is a win for sellers and a win for customers.What is Fulfillment by Amazon (FBA)?_https://www.youtube.com/watch?v=IAi4fPb_kp4&t=2s_ (https://www.youtube.com/watch?v=IAi4fPb_kp4&t=2s)The Fulfillment by Amazon (FBA) team_https://vimeo.com/80948105_ (https://vimeo.com/80948105)As a Principal Technical Program Manager with FBA, you will lead broad cross-organization efforts from the early stages through release. You will work closely with product managers, engineering managers, scientists and engineers to build the next generation of seller platforms. You will be responsible for influencing organization's product and technical roadmap and technical architecture. You will be driving organization-wide engineering and operational excellence initiatives. You will represent difficult trade-off decisions and solutions clearly to leaders up to 3 levels above to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off choices. You will be able to identify when a technical solution requires additional technical guidance. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned. You will guide the technical direction and decisions to deliver a solution that meets Amazon high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence.“Third-party sellers are kicking our first party butt. Badly. And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that period have grown at a compound rate of 20%, from $2.8 billion to $95 billion. Why did independent sellers do so much better selling on Amazon than they did on eBay? And why were independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales organization? There isn’t one answer, but we do know one extremely important part of the answer: We helped independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In combination, these two programs meaningfully improved the customer experience of buying from independent sellers.” —Jeff Bezos, 2018 Letter to ShareholdersBASIC QUALIFICATIONS- Bachelor's degree in computer science, electrical engineering or a related discipline 10+ years of engineering and engineering management experience- 5+ years of technical program/project management experience- Understanding of software development processes and experience shipping commercial software on time- Experience setting organizational level goals, analyzing cost/benefit of large initiatives, formulating program and project charters and driving delivery across multiple business and engineering teams- Experience discovering the true requirements underlying feature requests, recommending alternative technical and business approaches, and leading engineering efforts to meet timelines- Strong customer relationship skills- Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks- Ability to handle multiple competing priorities in a fast-paced environment ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is an easy-to-use cloud contact center service that helps companies of any size deliver superior customer engagement at lower cost. Amazon Connect agent scheduling helps Connect customers forecast future workloads, determine how many agents are needed, and what shifts and schedules they should work - all so the contact center has the right number of agents at the right times to deliver on operational goals and hit the budget.We're looking for a Principal Product Manager who's inspired to deliver direct & massive positive impact on Amazon's customers, and disrupt existing industries. Our Principal Product Managers have end-end ownership over a significant technical product. We expect you to dive deep into the technology from both a product and customer perspective. Customers may include developers, IT departments, or enterprise CIOs from the world’s best companies. To succeed, you will have technical acumen and a passion for both technology and business.From day 1, you will be responsible for a large product and have the autonomy to think strategically and make data-driven decisions to drive innovative solutions. Our successful Principal Product Managers will be exposed to multiple businesses/products, and will grow into senior executives who independently run large business segments and organizations. This product will serve a complex ecosystem of users and companies that interact with each other, leveraging data insights and machine learning.Key job responsibilitiesLead the strategy and expansion of Amazon Connect agent scheduling into new fields, driving growth both in the service and enabling Connect to delight more customers.A day in the lifeYou will work closely with potential customers and our engineering team to make sure we are deliver the right services and features in the right timetable. As we approach beta and preview releases, and then GA, you will work with our go-to-market team to drive to commercial successAbout the teamOur immediate team is a diverse set of engineers, product managers, UX designers, all focused on shipping product and delighting customers. We are proud to be part of Amazon, with ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilitiesWork backwards from the customer to determine what needs to be done - writing 5 Questions docs and PR/FAQs. Translate these into business requirements and work with engineering leaders to ship new services and features. Work with GTM - product marketing, business development, partner teams, and sales to drive adoption and usage.Speak publicly at customer events about our offerings.A day in the lifeYou will typically a) talk to one or more customers most days: listening carefully to understand what needs to be done, b) spend time writing (e.g., 5 Questions, PR/FAQs, business requirements, c) meet with engineering to drive delivery of the features you've prioritized), and work with our go-to-market teams to drive sales.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Our immediate team is a diverse set of engineers, product managers, UX designers, all focused on shipping product and delighting customers. We are proud to be part of Amazon, with ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience in taking a product from conception & definition phase through engineering design and taking it to market ...

Amazon's Global Fixed Marketing Campaign Measurement & Optimization (CMO) team is looking for a senior technical product manager to build products to enable measurement of Amazon's global multi-billion dollar fixed marketing spend. The person in this position will be responsible for owning and building products to enable marketers to run experiments that deliver useful insights. They will partner with engineers, scientists, business intelligence specialists, and marketers across Amazon to execute and improve our marketing efficiency. Key job responsibilities- Drive product strategy and roadmap for an area within fixed marketing measurement- Write vision and requirements documents, define use cases and CX, and partner cross-functionally to execute - Be a passionate advocate for both internal stakeholders (marketing teams) and external customersAbout the teamCMO's vision is to maximize long-term free cash flow by providing reliable, accurate and useful global fixed marketing measurement and decision support. The team measures and helps optimize the incremental impact of Amazon (Stores, AWS, Devices) fixed marketing investment across TV, Digital, Social, Radio, and many other channels globally. This team is comprised of scientists, economists, engineers, and product/program leaders with S-Team visibility. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

We are looking for a passionate Principal Technical Program Manager (TPM) to improve the shopper experience and interaction with ads on some of the most popular pages on the internet! Come join the Stores Monetization Science & technical program management team to improve both monetization and the shopper experience of Advertising across Amazon’s Store, with millions of customers around the world on every device imaginable. Reinvent the customer experience and accelerate ads innovation. With an interesting and diverse backlog, your experience managing complex programs will be essential as you engage with many different teams in order to remove friction during planning and delivery. From the inception of an idea, you are involved in gathering requirements, shaping the vision, and setting the team up for successful delivery. As a Principal TPM you are also a key decision maker for Ads Science. You will establish launch timelines, make decisions to optimize trade-offs, and manage expectations with external stakeholders. The scope and scale of our work often comes with a high degree of ambiguity. You will need to balance customer needs with technical constraints and anticipate the bottlenecks that may emerge along the way. The ideal candidate values autonomy and learns enthusiastically. They will be comfortable making decisions – big and small. This candidate will also be very organized and possess excellent written and verbal communication skills. The ideal candidate will have experience leading cross-functional teams, including data engineers, data scientists, and machine learning experts, in the successful delivery of complex data-driven solutions.About the teamYou’ll join a team of passionate Amazonians who take ownership of everything they do. This talented group of scientists, engineers, product, program, and business developers with diverse ideas and backgrounds place high value on both creativity and quality. Our team is central to many aspects of advertising, so you’ll get expose to a mix of different teams, businesses and technologies.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

The Inventory & Fulfillment Technology (IFT) team is at the core of Kuiper’s global operations, driving the systems and processes that manage inventory planning, management, fulfillment, and reverse operations for the Customer Terminal (CT) business. We are responsible for developing scalable, innovative solutions to enable efficient inventory processes, ensuring we can meet customer demand seamlessly while optimizing reverse logistics to handle product returns and refurbishments. Our team is committed to making these systems more adaptable and flexible for emerging markets and businesses. Join us if you're passionate about building scalable solutions that tackle complex inventory challenges and deliver significant business impact.IFT is seeking a Principal Product Manager - Tech (PMT) to lead the strategic design, implementation, and execution of high-visibility programs central to Kuiper’s global inventory planning efforts. In this role, you will work closely with both business and technical teams to break down complex inventory requirements, design solutions to streamline processes, and balance business needs with technical constraints to ensure successful execution.The ideal candidate will have hands-on experience in inventory management systems, working across diverse partner teams to deliver comprehensive solutions. If you have excellent problem-solving skills, strong judgment, the ability to influence stakeholders, and want to drive impact on Kuiper's global inventory operations, this is the role for you.Key job responsibilities• As the Principal PMT, you will be responsible for defining and delivering large-scale initiatives. This includes gathering system requirements from internal and external customers, writing technical specifications, managing project timelines from design through release, and overseeing successful launches.• You will lead and coordinate efforts between internal teams and external partners to develop and implement inventory planning, fulfillment, and reverse logistics solutions for the CT business.• You will drive the inventory placement and planning strategy, focusing on both initial placement and rebalancing of inventory to ensure optimal availability and minimize supply chain disruptions.• You will make the appropriate trade-offs to select the right inventory allocation systems, balancing engineering feasibility with financial constraints to ensure sustainable and scalable solutions.• You will bring a strong technical product management background, with experience in scalable inventory and reverse operations systems.• You will thrive in a fast-paced, entrepreneurial environment, overcoming ambiguity and balancing competing priorities.• As a Principal PMT, you will anticipate bottlenecks, manage escalations, make trade-offs, and balance the needs of the business with technical constraints.• The ability to take large, complex projects and break them down into manageable components, develop functional specifications, and deliver them on time is crucial.• Success in this role requires maturity, sound judgment, negotiation skills, analytical capabilities, and leadership.A day in the lifeAs an IFT employee at Kuiper, your day involves collaborating with Engineering teams to prioritize critical work, ensuring alignment with launch deadlines. You'll engage with customers and regional leaders across continents to define requirements, balancing global fulfillment needs with regional nuances. Coordinating with external technical teams is key, as you develop and execute a comprehensive plan to meet technical deliverables on time. Your role is a blend of technical oversight and cross-functional collaboration, ensuring that each aspect of the global fulfillment strategy is ready for launch and optimized for success.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 10+ years in supply chain, product/program management, marketing, business development, or technology, with a track record of leading large-scale projects.- Excellent and proven C-Suite written and verbal communication skills.- 10+ years Supply Chain and Planning experience - 7+ years of experience managing and leading cross-functional teams- Experience with MS Office, specifically Excel- Understanding (and practical application) of LEAN.- Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field from an accredited institution. ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Dan Hunt at dhuntmz@amazon.com.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

In the Worldwide Returns, ReCommerce & Sustainability (WW RR&S) group at Amazon, we are dedicated to ‘making zero happen’ – zero cost of returns, zero waste, and zero defects – to benefit our customers, company, and environment. We are an agile and inclusive organization that constantly innovates to create long-term value by investing in our people and our planet, not simply focusing on the bottom line. Amazon is Earth’s most customer-centric company and in WW R&R, the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!The Return Customer Experience (RCX) team is a part of the WW Returns, ReCommerce & Sustainability Organization. Our team works on continuously improving the shopping experience for Amazon's customers. Our impact on the shopping experience starts right from setting up Customer Obsessed and Competitive Returns policies. We work closely with many partner teams in setting the appropriate returns policy for every item that is sold on Amazon World-Wide. Once created, we ensure this policy is communicated to customers clearly on relevant places through out their purchase journey . By doing so, we help customers make an informed purchase and assure them of the support they can expect to receive post-purchase. Once an item is purchased and if a customer does have an issue with the item, we provide a self-service through the Online Returns Center (ORC) to remediate the issue. Using the ORC, we offer Customers with a wide selection of resolutions to help resolve the issue being faced with their purchase. Through out the Customer return journey, we use emails and progress trackers to keep customers informed of the status of their resolution. Through these tools and the returns policies, we aim to delight our customers and increase their confidence in making a purchase decision. We're looking for a seasoned Product leader who can combine superb business and product acumen with technical and analytical capabilities to join our team to build a products from inception to launch. This person must be comfortable operating in a high growth opportunity, building and leading a team of top-notch product managers, who knows how to partner with cross-functional stakeholders and can also create strong working relationships with partner teams globally across Amazon.We’re looking for people who innovate, love solving hard problems, and never take “no” for an answer. You will work hard, have fun, and of course, make history! In this role, you will: - Create vision, product strategy, roadmap, and execution across a suite of support products to help customers keep and use what they bought - Develop worldwide features with huge customer-facing and financial impact - Work with technology, customer service, user experience design, and teams like Retail or Amazon Global Selling worldwide to develop a comprehensive solution to improve customer experience- Exhibit excellent judgment on how to prioritize between focusing on existing versus new customers and between features, architectural improvements and operational excellence- Support hiring and developing a team of strong PMTs that will define and execute the vision.Key job responsibilities • Must be able to effectively communicate strategies / plans (both written in narrative form and in verbal presentations) to Senior management. This leader must also have experience influencing and working with a wide range of stakeholders in a cross-matrix environment. • Manage all elements of product launch, including planning, managing resources, tracking and controlling projects, managing risk & opportunity, managing quality, customer relations, communication & documentation, and change management. • Work with software development teams to aid in prioritizing monthly product feature backlog. • Develop key metrics and performance indicators to measure product performance and provide foundation for continuous improvement.About the teamResolutions Customer Experience (RCX) is team within WW RR&S that is dedicated to improve returns experience for our customers. We provide returns self-service on Amazon website/App for customers to choose from a wide selection of resolutions for any issues with their purchase. We use communication channels like emails, push notifications to keep customers informed of the progress on their return. Through these tools and the returns policies, we aim to delight our customers and increase their confidence in making a purchase decision.BASIC QUALIFICATIONS- 7+ years of end to end product delivery experience- 4+ years of technical product or program management experience- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience owning/driving roadmap strategy and definition- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams ...

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret Security clearance.Key job responsibilitiesWe are looking for someone who will:Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience implementing information systems aligned with the Joint Special Access Program Implementation Guidance- Current, active US Government Security Clearance of Top Secret or above ...

The Sr. Tech Product Mgr will be responsible for product strategy and execution of subscriber lifecycle and on-devices acquisition experiences within the Alexa Subscriptions Growth (ASG) team. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in Generative AI technologies. The role sits at a critical interaction between our product, Science, tech, design and marketing teams. This role will be obsessed over inventing best-in-class AI customer experiences, helping customers seamlessly discover and sign up for subscriptions on any owned and operated (O&O) surface (including on-site, on-device, and companion apps), offering personalized recommendations to help customers join the Alexa subscriptions, at the right time, with the right context.Over the last few years, we’ve often talked about how we’re living in a golden age of artificial intelligence (AI). Ideas that seemed like science fiction not so long ago are now a reality—and there’s no better example of that than Alexa. What started as a sketch on a whiteboard has evolved into an entirely new computing paradigm—one that has fundamentally changed how people across the world interact with technology in their homes. Having passed half a billion devices sold, and with tens of millions of interactions every hour, Alexa has become part of the family in millions of households. Alexa is always getting smarter, with new capabilities through updates delivered automatically. Alexa’s goal is to make your life easier and more fun.Key job responsibilities• Lead the development of the consumer-focused product strategy and vision supported by internal and external analysis• Define creative, high quality, simple product roadmaps based on customer learnings, team strategy and vision• Develop detailed, crisp business requirements and user stories that can be used to create product specifications and software architecture• Manage prioritization and trade-offs among customer experience, performance and operational support load• Create buy-in for the product vision both internally and with key external partners• Partner with engineering teams and program management to deliver products to market• Drive product launches including working with public relations team, executives, and other product management team members• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA successful candidate will be detail oriented, analytical, and able to collaborate effectively with cross-functional peers. They will be adept at leveraging new and existing technologies to uniquely solve customer problems.BASIC QUALIFICATIONS- Bachelor's degree- 6+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In this position, you will play a key role in operational and process improvement within Amazon Web Services, where we have a history and tradition of innovative technologies and services. Reporting to the Data Center Planning & Delivery organization, you will have the opportunity to partner across the global AWS Infrastructure Services organization to shape the future of the AWS profile and tempo to which we deliver.Data Center Planning & Delivery is growing the One-Intake Program team function in scale and complexity in order to deliver capacity on time to meet customer business requirements. The team is seeking a highly-skilled & driven Technical Program Manager who will help drive the team toward our mission of building durable and reliable data-informed processes within AWS Infrastructure. The ideal candidate has experience managing global Infrastructure projects/programs; developing, monitoring, and reporting project/program health metrics; leading cross-functional teams; developing and implementing change management plans; training and mentoring performance; and driving position readiness improvement. As a Technical Program Manager within this team focused on new product launch preparation, you will work with cross-organizational teams from Services, Hardware Engineering, Network Engineering, Software development and Capacity Planning teams to prepare for new product end to end launch readiness with automation and operational process in place.The primary responsibilities from the Technical Program Manager include, but are not limited to, the following: - Lead planning, execution, and delivery tasks of multiple project/programs simultaneously. - Determine process health metrics and key performance indicators and develop data visualization reports illustrating process health. - Identify process improvement opportunities and gather user requirements with key internal customers. - Develop and implement scalable, data-driven process improvement/automated solutions. - Develop standard operating procedures, change/communication plans, and project/program-level status updates. - Drive adoption with internal customers through effective change management. - Anticipate potential issues and risks, and escalate appropriately and in a timely manner. - Remain flexible to changing priorities and open to new ideas. - Keep the customer experience as the primary focus. Key job responsibilitiesData Center Planning and Delivery is growing the One-Intake Program function in scale and complexity in order to deliver capacity on time to meet customer business requirements. This role will work with cross-functional teams from Services, Engineering and Capacity Planning teams to prepare for new product launch readiness with automation and operational process in place. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.The mission of the One-Intake Program is to prepare for new product launches to the Infra ecosystem that will enable us to meet on-time delivery to customers and not negatively impact established business and operational metrics. Through this program, we will enable Infra to close existing intake gaps, improve the ownership of new products, and enhance support from engineering, planning, and operational teams when new instances, racks, and tools are being introduced to Infra. BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Trust Fundamentals is a cross-functional organization at Amazon responsible for building technologies, programs, and services that create and grow customer trust, and enable Amazon's business partners and stakeholders to fulfill their trust-related obligations efficiently and effectively.We are seeking an experienced, entrepreneurial, and technically skilled leader who can drive privacy programs across Devices and Services. In this role, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products and services.Key job responsibilities• You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details;• You will be responsible for delivering results while working in an ambiguous environment;• You will need a strong bias for action and be able to handle multiple priorities simultaneously;• You will define strategy and build and execute roadmaps for the programs you own;• You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run;• Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.A day in the life• Dive deep with your customers to identify and understand their painpoints;• Think big to build durable products that anticipate future painpoints;• Use your technical judgment and understanding to test assumptions;• Track deliverables, keep stakeholders inform, escalate when necessary;• Evangelize your products and drive adoption;• Think through all aspects of your products' life cycles, incl. business, technical, legal, and marketing;• Help others grow professionally.About the teamWe are responsible for building the enabling technology so that personal data is governed according to customers' wishes and expectations. Our mission is to instill and grow customer trust.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you want to play a role in the transformation of Selling Partner Support? We are recruiting a Senior Product Manager - Technical (PM-T) to help us craft our next-generation workflows solution.Over the last seven years, we have built guided experiences that SPs and Support Associates use to get quick, accurate resolution when they encounter problems. We now have 67 self-service and 49 Associate Workflows in 21 marketplaces, translated into 34 languages, covering 55% of Seller issues, used 138MM times in 2023. In 2023, our team eliminated 1.15MM Seller contacts by automating resolution to their problems without requiring an Associate. We also eliminated nearly 1500 defects in our production experiences, reducing handle time and case re-open rates.In 2024, we are busy transforming our legacy Workflows into Actions so that we have a library of capabilities that our new "Get Help" LLM-driven support experience will use to improve Selling Partner problem intent prediction, solution accuracy, and response quality. Once we complete re-implementation of our Workflows as Actions, those components will be LLM-learnable, -predictable, and -orchestratable; and we will turn our focus to automation expansion and building capabilities so that we can learn from our Associates about the improvised solutions they execute and get those codified in our model and scaled across the Associate population so that we can resolve more cases automatically and improve the Associate experience and resolution accuracy when human in the loop in required.Key job responsibilitiesSuccessful candidates will have the following:Strategic vision based on rigorous analytics. Not only do you have a deep intuition for customer needs, you are also adept with quantitative data sets. Your innate curiosity drives you to find new ways to learn more about your customers and the industry.Convincing communication. You thrive in environments with a wide range of stakeholders across various functions, and possess a toolkit of communications that enables you to construct engaging and conclusive narratives.A strong sense of urgency to deliver a product that your customers love, in the shortest amount of time. You cannot wait to delight your customers, and execute relentlessly and innovate constantly as a result. When faced with hurdles, you enable your team and collaborate with your teammates to find mutually beneficial solutions.A day in the lifeKey responsibilities:Build business cases, articulate strategy, sell your vision to leadership, understand the market, analyze consumer engagement, lead your team, etc.Make hard, high-judgment trade-offs between features and speed-to-marketDevelop a long-term strategy for your area of ownership and execute go-to-market plans for new features and offerings.Present your findings to large groups, including senior leadersAbout the teamWe are a team of product managers, program managers, and process engineers, constructing guided solutions for Sellers and Support Associates so that we can quickly and accurately solve the problems our Sellers encounter everyday. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

This leader will own the long-term strategy for our energy team, ensuring that AWS can scale sustainably. The right candidate’s team will be responsible for developing Amazon’s path to 100% carbon free energy, while continuing to enable Amazon’s 100% renewable program, providing high reliability energy infrastructure capacity in support of AWS data center operations and optimizing for cost effective and innovative power delivery solutions. This is a leader of leaders’ role and the candidate will develop and grow an organization of customer-obsessed Energy professionals to deliver on that mission.They will work collaboratively with infrastructure regional teams and finance, public policy, and legal teams to advocate and execute programs that drive innovation in the energy space in support of AWS data center infrastructure.The right candidate is an energy, utilities and/or data center infrastructure subject matter expert with exceptionally high judgement and a proven track record of success in the space. They will represent AWS Infrastructure internally as well as to external groups including energy business partners and policy makers. They will be responsible for providing strategic vision for AWS Energy through project delivery, developing scalable mechanisms and metrics, and providing visibility to a variety of internal stakeholders. The optimal candidate will have a results-orientated approach, strong analytical skill set, financial acumen, and proven ability to manage teams through multiple complex projects.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering, Economics, or other related degree• 10+ years of professional experience in energy, sustainability, or comparable fields• Project / technical program management experience and a track record of delivering projects within scope, time, budget and quality• Strong organizational building, team and people management experience• Experience working with stakeholders across both technical and business functions• The ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills• Have a result orientated approach, strong analytical skill set and financial acumen• Excellent written and verbal communication skills ...

Excited about robotics, and how it will be used in our everyday lives? The Amazon Consumer Robotics group is pushing the boundaries of what’s possible, bringing the future closer than ever.Astro is Amazon’s first household robot to use AI and Intelligent Motion to gracefully and intuitively interact with people and spaces. It is a different kind of robot, one that’s designed to help customers with a range of tasks like home monitoring and keeping in touch with family. It brings together new advancements in artificial intelligence, human-robot interactions, computer vision, sensor technology, voice and edge computing in a package that’s designed to be helpful and endearing.As a Principal Product Manager-Technical in Amazon's Consumer Robotics group you will create and drive the product strategy, vision, and roadmap for your areas, with a high degree of ownership over critical features, technology development, and the customer experience. This role is inherently cross-functional - you will work closely with engineering, design, marketing, user research, finance, and executive teams to envision, develop, and launch innovative products and services.A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love. We are looking for someone customer obsessed and technology savvy, with a proven track record of creating successful, technically complex consumer and/or commercial products and services.Join us. Have fun. Make history.Key job responsibilities• Manage the entire product life cycle from inception through launch and to end of life• Drive the development of the strategy, business plan, and roadmap for your product areas• Be a passionate advocate for the customer; understand and articulate customer needs, conduct ongoing customer research, leverage internal knowledge and expertise, and prioritize requirements• Inspire the team with the product vision, and work cross-functionally to bring that vision to life• Write requirements documents, define use cases and CX, and own the business metrics and KPIs for your features, products and services• Drive product launches, including working with public relations, marketing, executives, and other product management team members• Serve as the product expert, assisting marketing with press briefing, industry talks, and white papersBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

The Selling Partner Trust and Store Integrity (TSI) team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. The Sales Abuse Prevention team, within TSI, designs and implements policies, tools and technology innovations to protect customers from attempts to boost sales through unfair and illegitimate business practices. We are looking for a experienced product leader to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem. The product leader in this role will lead strategy and execution spanning multiple verticals and abuse vectors within the sales abuse prevention team while focusing on preventing abuse, measuring abuse, detecting and investigating abuse, and finally, streamlining the enforcement and appeals mechanisms. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We aim to detect and deter bad actors who seek to manipulate Amazon’s community content, e.g. reviews, feedback, Q&A, etc. and product placement, e.g. Search, P13N, Ads, etc. to gain an unfair competitive advantage. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We also empower other Amazon teams that similar needs to benefit from our expertise and services. Key job responsibilitiesSome of the initiatives this leader will work on include streamlining enforcements (including appeals), designing new frameworks that allow Amazon remove the reliance on human decisioning in favor of machine learning, building new software architectures that allow us to quickly react to changes in fraud and abuse trends, and launching new services to prevent abusive or fraudulent behavior before it reaches Amazon’s customers. Additionally, the role will be responsible for different aspects of the following: - Define the multi-year vision for the space- Build and manage high quality product roadmaps based on your vision and strategy- Work backwards to determine what the initial building blocks to achieve that vision will be- Work with key business stakeholders, engineering partner teams across Reviews, Rank, Search, Pricing, Promotions, Fraud and Abuse Prevention to build out requirements for the different phases- Work with our in-house engineering team to build and innovate in the space- Manage prioritization and trade-offs for speed to launch, performance, and features- Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership- Creating program metrics, track progress and manage through obstacles to achieve your objectives.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 11+ years of product or program management, product marketing, business development or technology experience- 6+ years of technical product or program management experience- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Bachelor's degree ...

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesWe are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience implementing information systems aligned with the Joint Special Access Program Implementation Guidance- Current, active US Government Security Clearance of Top Secret or above ...