Project/Program/Product Management--Technical

Voice-driven AI experiences are finally becoming a reality and Amazon’s Alexa cloud service and Echo devices are at the forefront of this latest technology wave. We deliver world-class products on aggressive schedules that are used every day, by people you know, in and about their homes. At the same time, we obsess about customer trust and ensure that we build products that respect customers. We are looking for an experienced, entrepreneurial, and technically adept product leader who can work drive a product vision, build and execute a roadmap to deliver products and services that customers love. As a Principal Product Manager - Technical, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products and services. About you: You are a seasoned Product and Tech leader looking for a career where you will lead initiatives across the entire Alexa organization and impact the experience of all Alexa users. You are laser-focused on customer experience. You thrive at innovating and solving problems that have never been tackled before Above all, you feel strongly about protecting customers. We are seeking a talented and accomplished Principal Product Manager - Technical, that will improve Alexa's AI to be more responsive to our customers. This is a unique opportunity to play a key role in an exciting, fast growing business. You will be working on one of the world's most cutting edge customer experience and technology. You'll work on a team solving tomorrow's problems today. Your team will find new ways of optimizing customer experience. You will work closely with experienced engineering, science, and product leaders to turn research vision and results into practical solutions that delight customers. Your work will directly impact the trust customers place in Alexa, globally. You are the ideal candidate if you are clearly passionate about delivering safe and responsible experiences that delight customers and creating solutions that are robust. You should thrive in ambiguous environments that require to find solutions to problems that have not been solved before. You enjoy and succeed in fast paced environments where learning new concepts quickly is a must. You leverage your exceptional technical expertise, a sound understanding of AI challenges, and practical experience building large-scale distributed systems to creating reliable, scalable, and high performance products. Your strong communication skills enable you to work effectively with both business and technical partners. You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Are you interested to define and re-imagine privacy experiences across the many channels and devices our customers use? If yes, you may have found the perfect role!The central Privacy team at Amazon owns the privacy experiences and system capabilities to collect, apply and monitor customer privacy choices across the retail website, devices, Prime Video and more. We are looking for an experienced product leader to own the company-wide privacy experience roadmap and help us innovate on behalf of our customers around the world Key job responsibilities - Product strategy and direction: Continually assess the needs of our customers and partners in defining and evolving the product and business strategy. - Roadmap Planning: Deliver innovative new features, usability and product performance in a consistent cadence of releases. Be the internal and external authority and advocate for your program. - Ensure consistent execution of product lifecycle processes from concept to launch, driving value-based prioritization of product development initiatives. - Requirements Definition: Develop comprehensive product plans incorporating customer needs, defining the competitive arena, and establishing the objectives, strategies, and actions required to achieve business goals. Produce high-quality requirements docs and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget. - Work with tech teams in your organization and others to craft business requirement documents and align on solutionsBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes. We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network. As a Principal Technical Program Manager (TPM), you will own writing technical specifications, running MBRs for org and keeping large program schedules from design to release on track. This role requires effectively partnering with other orgs within Amazon and managing launches. You will also be responsible for mentoring other L6, TPMs in the org.About the teamInclusive Team CultureWe’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 7+ years of technical program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AMER AWS Infrastructure Data Center Delivery team is looking for a Manager to lead a team of Technical Infrastructure Program Managers (TIPM) to deliver capacity across clusters in Canada and Latin America as well as drive innovative infrastructure programs and new initiatives to improve capacity utilization and availability in existing data centers.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This leader drives the development and adoption of strategies in their region, initiates programs that address regional and global challenges and programs, coordinates and drives execution with local partner teams, removes obstacles during implementation, and reports progress and risks on all in-flight programs. They should be able to communicate effectively with both internal and external stakeholders. They are expected to become a voice of the region to influence new global initiatives and programs that will inform the next generation of Data Centers. They are expected to drive improvements in overall program execution, streamline processes, and enhance efficiency. Successful candidates likely have a background in a technical discipline (architecture, engineering, or other sciences) or have experience in program management of complex initiatives. They are able to build trust and relationships with various stakeholders, and have strong problem solving skills. Experience in managing data center infrastructure deployments is a plus. Successful candidates are likely to be passionate, manage ambiguity well, and are eager to solve complex problems.Candidates must be comfortable managing a team reporting to them located both locally and remotely. Successful candidates possess the ability to work with teams to troubleshoot project technical implementation issues and remove barriers to project success. Being able to lead cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. Successful candidates will be fully competent in a variety of project management tools, methodologies and techniques for all phases of a project's lifecycle. They will also exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.Key job responsibilities- As a Manager you will build, mentor, and manage a high-performance team. Foster a culture of continuous improvement, drive career growth, and ensure team efficiency.- Demonstrating tactical and strategic thinking and applying high judgement to ensure data center delivery for customers.- Developing and reviewing metrics and assessing performance against targets to identify improvements to delivery timelines and opportunities to close gaps.- Diving deep into capacity issues to identify risks and opportunities, and resolving constraints by negotiating across multiple stakeholders.- Providing concise written and verbal communication to a wide variety of stakeholders ranging from project summaries to stakeholders, summary of technical discussions, or communications with Senior Executives for strategic decisions.For the regions owned by this leader, the role involves partnering with various stakeholder teams during data center delivery:- Real Estate to support the feasibility and selection of new sites; - Energy to ensure suitable grid connection is available; - Design Engineering to coordinate project specific inputs, constraints and risks into designs;- Procurement to secure on time delivery of critical equipment;- Construction Management to track budget & progress; and - Operations to complete the project with successful handover, to name but a few. A day in the lifeDrive data center delivery programs in the Canada and Latin America regions by collaborating with internal and external stakeholders. Lead stakeholder meetings to align partner teams, share progress, and escalate quickly to deliver business outcome. Identify opportunities to invent and simplify process, develop seamless project execution and remove unnecessary or redundant process. Communicate clearly, and proactively to remove roadblocks, pave the way for innovation, and can handle multiple competing priorities in a fast-paced environment. Regular/ad-hoc communications and reporting to executive leadership, peer groups and stakeholders.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of program management experience, in capital projects/physical infrastructure or mission critical environments.• 3+ years of people management experience.• Demonstrated experience in managing large scale budgets (e.g Building infrastructure projects).• Industry experience across either data center, networking engineering or construction management in mission critical environments: Electrical, Mechanical, Construction, Structural etc. and experience of mission critical design, construction projects. ...

Amazon Business (AB) is seeking an experienced and visionary Principal Product Manager - Technical (PM-T) to lead our B2B Seller Experience (SX) initiative. This role will be pivotal in shaping the future of how businesses sell on Amazon, working across multiple teams, and influencing high-level roadmaps to deliver exceptional results. The Amazon Business 3P (AB3P) Product team manages three global charters focused on enabling sellers to meet Amazon Business (AB) customer needs: Merchant Fulfilled Network Direct Exchange (MFN DEX), Certifications, and Seller Tools. The Principal PM-T for Seller Experience owns the Seller Tools charter and will drive our vision in two key ways: as a Builder and as an Influencer. As a Builder, they will develop seller experiences, working with AB3P and stakeholder teams across owned and central team codebases and seller journeys. As an Influencer and thought leader, the PM will serve as the single-threaded owner of the B2B Seller Experience (SX) vision, influencing multiple VP-level roadmaps to deliver results. They will leverage mechanisms such as one-on-one meetings with leaders, shared goals, and Business Review (XBR) processes.The role deals with high levels of ambiguity and complexity. The complexity stems from required expertise across several domains (growth, pricing, selection, analytics, seller experience, planned spend), a thorough understanding of stakeholder teams' business goals, charters, and roadmaps, and a keen eye for User Experience (UX). The role's ambiguity arises from the need to establish a vision and three-year plan for B2B Seller Experience and gain buy-in from both AB and Consumer Leadership Teams (LT). To achieve this, the leader will guide a distributed, cross-functional team in defining the ideal experience and collaborate with Principal Engineers to identify architectural gaps that need addressing.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- Experience technical product management- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Bachelor's degree ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Controls Engineering team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.Key job responsibilities• Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.• Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.• Perform point to point checkouts between field devices and controllers.• Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations• Manage small to medium size projects and programs.• Installation, replacement, configuration, and calibration of sensors.• Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.• Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.• Commissioning and systems level testing support.• Create red-lined drawings and documentation of systems. • Follow change management process to generate work requests and method of procedures.• Participate in Factory witnessed tests at vendors or in panel builders facility.• Perform other tasks as assigned by manager. • Recommend design improvements based on consultation with users and system operation.• Perform root cause analysis during testing and commissioning.• Ensure all personnel on site utilize proper safety methodology.• Work on-call and a rotating schedule when required and respond to after-hours emergencies.• Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.• Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center.BASIC QUALIFICATIONS• Minimum one year of experience working with computer components and operating systems.• Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.• Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. ...

We are seeking an experienced Senior Technical Product Manager to drive the product strategy and roadmap for implementing generative AI solutions in game development, operations, and gameplay. In this role, you will partner closely with our game development studios and operations teams to identify and develop generative AI-powered tools, pipelines and features at Amazon Games.Key job responsibilitiesResponsibilities- Define and propose products and solutions that are informed by market trends, competitive landscape, and customer feedback- Partner with game studios and live operations teams to understand and prioritize their needs, and pain points that could be addressed through generative AI solutions.- Research and evaluate the newest generative AI models and techniques, assessing their potential applications and value for games.- Develop product requirements and roadmaps for integrating generative AI into game engines, content pipelines, operations workflows, and gameplay features.- Work with cross-functional teams to drive end-to-end product execution from planning through launch- Serve as a thought leader, creating compelling narratives and communication plans for non-technical audiencesA day in the lifeAbout Amazon GamesAmazon Games applies the principles of Amazonian culture to the world of game design. We have a diverse team of talented, creative people pairing their love of making games with the unique strengths that come with being part of Amazon. Across all of our teams and locations, we are united by a common purpose: to share great gaming experiences with customers around the world. We believe in a future where everyone is a gamer and everyone can create, compete, collaborate and connect through games, and we are looking for the right people to help us build that future. With the power of Twitch and AWS at your fingertips, you will have the chance to innovate in gameplay, creativity, marketing, and technology, while working alongside some of the smartest and most creative minds in the industry.BASIC QUALIFICATIONS- 8+ years of experience in technical product management, with a focus on gaming or other creative software products- Technical expertise in areas such as machine learning, computer graphics, game engines, and content pipelines- Experience with end to end product delivery, from idea creation/definition through launch- Strong strategic thinking and vision-setting capabilities- Superior written and verbal communication skills- Due to the nature of the role, which requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingual French and English is required for this position ...

Are you passionate about creating innovative solutions that solve challenging National Security problems? Do you like helping customers envision new ways of securing a cloud infrastructure? Do you have ideas for new ways to experience security operations instead of traditional lecture and documented best practice?Amazon Web Services is looking for a passionate and innovative technical security, risk, and compliance thinker to help the expansion of our National Security Professional Services team. This is a role for someone that is looking to change the way that AWS interacts with our customers. You’ll have the opportunity to create new security experiences and environments for our customers, covering topics including strategy and risk management, building and deploying security infrastructure, automating security operations, and beyond.The ideal candidate should be a highly technical security professional who has the ability to take customers on a journey through securing their infrastructure. They will need to be able to develop highly scalable applications that adhere to cloud and security best practices.In this role you will:- Deliver architecture guidance, lead proof-of-concept projects, and conduct customer/partner workshops. - Collaborate with customers and partners to address the security, risk, and compliance needs of their AWS workloads.- Specialize in all aspects of information security management as well as business and regulatory compliance using cloud services in large-scale computing environments.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.For additional information or to send your resume directly, please email Dan Hunt at dhuntmz@amazon.comA day in the lifeWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentor-ship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Must be eligible and available for a full-time (40h / week) 6-month internship between January 2025 to June 2025 or July 2025 to December 2025Within Amazon Robotics, the Robotics Deployment Engineering team oversees the installation, troubleshooting, and commissioning of Amazon Robotics equipment within new and existing fulfillment centers. This field engineering-based role requires technical skills related to the deployment of robotic equipment including work with mechanical, electrical, networking, and software systems during a deployment. Training is provided on the specific systems that the engineers will be working on, though candidates should possess existing knowledge on the basic operations of robotics and networked mechanical and electrical systems prior to taking the position.The robotics systems that the Deployment Engineering Co-Op will be deploying may be in various phases of a product life cycle. The candidate will be expected to work to develop process documentation and modify the existing processes in partnership with project and program managers to drive business performance and sustainability. Proven technical knowledge, a love of field work, and a keen interest in diving deep into the workings of the many robotics systems that Amazon uses are critical to success in this role.This position requires up to 75% travel. Valid US drivers license required.BASIC QUALIFICATIONS- Currently enrolled in college/university working towards a BS degree in Engineering of closely related STEM field and must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 3-month internship between May/June 2025 to July/August 2025.- Experience working on mechanical, electrical, IT networked, or software systems. - Understanding of data collection, reporting processes, and ability to make data-driven decisions. - Ability to read technical drawings and/or reading CAD models. - Ability to troubleshoot robotics systems, perform testing, monitoring robotics system performance, etc. - Ability to read and develop technical documentation and process instructions. - Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US. - Must be proficient in standard office software tools and processes. ...

The mission of the Amazon Payments Compliance team is to build infrastructure that enables Amazon's paying experiences and payment products to scale globally. This role will be focused on defining the strategic, long-term vision and roadmap for this new Amazon function. This will include working closely with engineering, data science, operations, and product stakeholders, as well as other business teams, to figure out the north star, and how to get there. Key job responsibilities- Influence and drive technical decisions by weighing technical and business tradeoffs. - Define the 3-year roadmap for the team, including prioritization mental model and financial implications.- Assess the ROI of new infrastructure builds by defining use cases, and building out the business case. - Communicate the vision, mission, and plan of the team to senior leadership.A day in the lifeYou will work with engineers and data scientists to develop and execute new technologies that support both customer and seller payment experiences. You will rally support for your vision across the org, and communicate your plans to senior leadership. About the teamThis is a newly formed team within the Amazon Payments organization, focused on developing new infrastructure that accelerates development and expansion of existing businesses across Amazon globally. We are looking for a strong product leader to drive our initiatives across the company.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Are you passionate about shaping the future of the U.S. Federal Civilian agencies by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with project team members alike? Are you a problem solver motivated to foster cloud adoption in alignment with your customer’s mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector Federal Civilian team to help customers realize sustained business value by accelerating their cloud transformation journey.Key job responsibilitiesWorking with organizations in all stages of their cloud adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey.Value Realization: You identify and accelerate the customer’s realization of value throughout the cloud lifecycle through the adoption of AWS services, AWS partner solutions, AWS best practices, and other.Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills through skills guilds, experience-based accelerators, training partners, and other.Governance: You establish and mature operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.A day in the lifeEmpowered by an inclusive environment, work/life harmony, and career advancement, you are a member of a diverse, global community of Customer Solutions Managers (CSM) who deliver cloud solutions that influence business and IT transformation for our customers. Day-to-day, you will balance your time between directly engaging with customers, partners, internal AWS teams and services to help our customers on their journey in the AWS Cloud.You will work across AWS to apply your technical, business, and program management expertise to solve some of the most complex and challenging technology problems for our customers.Working backwards from the customer, you may define opportunities that are strategic to the customer’s cloud journey including large-scale migrations, data analytics, digital transformation and innovation, business agility and other.You will interface with partner and cross-functional teams, customer team members, and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer.You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and changing environment.To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share best practice learnings into a reusable asset for internal re-use.Seeking a candidate who is willing to pass the Certified Solution Architect, Associate level within the first 6 months of employment.This position may require 25% - 40% travel dependent on geo and time of year. (geo-specific).About the teamWorldwide Public Sector CSMs are advocates that help customers invent and build in the cloud.• Working backwards from the Customer– we dive deep to understand context, vision, and strategic goals to proactively guide and accelerate cloud journeys.• Guided by Facts and Data – through our expertise, we inform priorities and influence the customer, AWS service, and best practices.• Focus on Excellence – we take pride in our knowledge and expertise in bringing the best solutions forward to achieve customer outcomes.• Simplification and Agility – we bring clarity to complexity and enable experience-based learning and iterative approaches to demonstrate results and value.• Inclusion, Diversity & Equity – we take intentional actions to support our authentic selves, celebrate diverse perspectives, and ensure opportunities for growth are available to all.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS• 5+ years of experience driving customer initiatives including 3+ years of customer facing experience, leveraging technology to deliver projects • Experience in project management and delivery and/or program-management• Demonstrated technical breadth in AWS and/or cloud fundamentals • Effective communication skills (active-listening, verbal, written, and presentation) including progress updates, risk management, execution planning, metrics establishment / tracking, presentations, technical content, public speaking and white papers• Bachelor's degree or equivalent experience ...

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesWe are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience implementing information systems aligned with the Joint Special Access Program Implementation Guidance- Current, active US Government Security Clearance of Top Secret or above ...

Are you passionate about revolutionizing physical stores through cutting-edge technology? Do you want to be at the forefront of transforming how people shop for food? We are seeking a Principal Product Manager - Technical to join the Dash Cart team.The Dash Cart team is the driving force behind the Amazon Dash Cart and other emerging technologies that are reshaping the future of grocery shopping. Our team combines the power of computer vision and innovative hardware solutions to create seamless, AI-powered shopping experiences. As a key member of our team, you'll work closely with a diverse set of stakeholders, including user researchers and designers, applied scientists, and hardware and software engineers. Together, we're pushing the boundaries of what's possible in retail technology, developing smart shopping carts and other projects that will redefine convenience for our customers.In this role, you'll have the opportunity to shape the strategy and execution of groundbreaking products and features from ideation through launch, all while working within Amazon's dynamic and customer-obsessed culture. Key job responsibilities- Lead the vision and strategy for emerging technologies in Amazon's grocery stores, including smart shopping carts and other AI-based innovations. - Own the entire lifecycle for new features and products, from ideation and conceptualization through development and launch. - Collaborate with cross-functional teams, including science, engineering, design, and business stakeholders, to deliver exceptional shopping experiences. - Leverage computer vision and other AI technologies to create intuitive, efficient, and delightful grocery shopping solutions.- Drive product roadmaps and prioritize features based on customer needs and business impact. - Analyze data and customer feedback to continuously improve and iterate on our grocery technology offerings. - Influence and communicate effectively with leaders across the organization to align on product strategy and execution.About the teamAt Amazon, we work hard, have fun, and make history. If you're excited about the intersection of AI, retail, and customer experience, and want to be part of a team that's inventing the future of grocery shopping, we want to hear from you.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience in technical product management, program management or engineering ...

Are you passionate about solving complex customer and business problems at scale? As a Product Manager in the IT Product and Development team, you will play a critical role in defining product vision, strategies and, roadmaps for our IT product suites. You will be at the forefront of customer interactions across the full breadth of Amazon businesses, surrounded by team members who are passionate to improve customer experiences.Key job responsibilitiesThe key job functions of the role include:- Create strategies for IT products leveraging Data Science and Machine Learning- Manage project lifecycles, from customer research, through strategic planning and roadmaps, to launch, product adoption and customer feedback- Implement the go-to-market plan and execution, working to ensure that internal teams have what they need to be successful- Define goals and monitor key performance metrics to identify opportunities and improve product performance- Identify and research opportunities to innovate on behalf of AmazoniansA day in the lifeIn this role, you will engage with internal customer groups to identify problem to solve, opportunities for growth, and define product requirements and goals. You'll partner with User Experience researchers and designers to define the user experience. You'll work with Technical Program Managers and Software Developers to build products that bring long term value and deliver continuous improvements to your customers.About the teamThe IT Product and Development team builds a suite of technology experiences to help corporate Amazonians self-serve and engage with IT support. We build automations to empower IT Support Engineers to solve customers' IT issues. Our team is continually striving to innovate and improve product management and development standards to deliver robust and cutting edge technology.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you interested in joining the Fulfillment By Amazon (FBA) team as an principal product manager tech to design and build innovative products on behalf of Amazon sellers around the world?Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon (FBA) enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.We are looking for a Principal Product Manager tech who is analytical, resourceful, customer-focused, and team-oriented with written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.This new role is unique in that you will be entrepreneurial while leveraging Amazon’s resources and scale. You will work closely with a cross-disciplinary team of data and research scientists, economists, engineers, product managers and executives across the FBA business to accelerate our new product development and launch cycle. We are on the forefront of supply chain thought leadership, working on some of the most exciting and challenging problems in the industry. Join us as we shape the future of global supply chains and marketplace.Key job responsibilitiesThis is a highly visible role that requires partnering with FBA teams, Seller Services, Operations, and Finance teams to impact both Amazon’s top and bottom line. As a member of the FBA Inbound team, you will play a key role in shaping Amazon’s FBA business with the following technical product management and leadership responsibilities:• Own a portfolio of innovative seller-facing management tools from ideation stage to launch.• Develop and write proposals and business plans, gain approval from stakeholders (e.g., adjacent product managers, legal, PR) and leadership to move those plans forward• Collaborate with scientists and product managers as well as operations teams, user experience teams, and seller support teams, to create product vision and road map for tools used by third party sellers• Work closely with scientists and software developers to build minimum viable productsA day in the lifeFBA team focuses on driving seller growth and reducing costs for the fast-growing FBA business by effectively managing our supply chain. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering our customers the Earth’s largest selection and lowest prices. FBA enables Sellers to provide fast and efficient delivery to customers using Amazon fulfillment services. In 2022, Sellers used FBA to fulfill billions of customer orders, shipping more than half of all products offered on Amazon. To our customers, FBA provides a broad and diverse inventory of products from apparel, books, electronics, to consumables with many of them available with 1-Day shipping. This is a unique space where we innovate using various management science tools, such as optimization, econometrics, machine learning, market/contract design, behavioral and experimental sciences to solve novel problems at scale. We work full stack, from foundational back-end systems to future-forward user interfaces.Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. As mentioned by Jeff Bezos in his annual letter to shareholders, FBA is one of the strategic long-term opportunities for the company to improve the lives of sellers and buyers while leveraging our logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long-term vision is that customers can order and receive a seller’s product the same day anywhere in the world. Inventory Planning within FBA is a core essential that serves Sellers in determining what, when, and how much to reorder, how to drive sales on existing inventory and how to optimize for best returns.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

The RISC (Regulatory Intelligence, Safety & Compliance) Product team is seeking an experienced Principal Product Manager-Tech to drive the vision and strategy building out foundational risk assessment functionalities.Our team's mission is to protect customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products. Key job responsibilitiesYou will be responsible for driving a multi-year vision for developing foundational risk assessment tools that keep customers safe. You will be responsible for facilitating external partnerships as well as working cross functionally with internal teams spanning business, engineering, design, category management, machine learning, customer service, legal, and operations functions to effectively implement your solutions. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Amazon Search creates powerful, customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. We're seeking an experienced Principal Technical Program Manager with a strong technical foundation to join the Search Relevance and Ranking team and enhance our Search experience for customers. Amazon Search helps customers find the products that match their intent, serving a diverse global audience across various platforms. With billions of searches and substantial revenue, Amazon Search's impact is widespread and significant. Our access to a wealth of data enables us to employ machine learning for creating smarter and personalized experiences for both customers and selling partners.As a Principal Technical Program Manager, you will lead the Amazon Search ranking program, driving its strategic direction and overseeing day-to-day execution. Partnering with a cross-disciplinary leadership team, you will build and deliver innovative search experiences and technologies. Your responsibilities include managing worldwide project schedules, writing specifications, and launching products, all while tracking progress through metrics. As a program leader, you will navigate uncertainties, anticipate challenges, and balance business needs with technical constraints to ensure optimal outcomes. This high-impact role requires strong decision-making, creative problem-solving, and seamless collaboration with global Retail product and science teams. You will be key to delivering both immediate results and long-term value for customers and the business, with support from search leadership. In this role, you will:* Collaborate with search ranking experts to define the strategic vision and roadmap for empowering customers worldwide to discover the best products. This involves partnering closely to develop, evaluate, and adopt new ranking features tailored to diverse audiences.* Develop and refine search ranking roadmaps and requirements, ensuring clear experiment milestones and actionable steps toward delivering innovative search experiences.* Partner with global teams and signal providers, understanding the unique needs of each marketplace and category to deliver ranking services in sync with worldwide launch timelines. Lead cross-functional efforts from ideation to launch, coordinating internal and global activities.* Analyze and optimize internal processes and mechanisms, identifying inefficiencies in prioritization, planning, tracking, execution, and communication through regular business reviews. * Increase visibility and awareness by regularly communicating with leadership on status, risks, innovative proposals, and challenges through strong written communication.* Identify and resolve search defects and address escalations swiftly using a streamlined process, driving data-based activities to generate meaningful insights and recommendations for improvement.* Mentor and support fellow Technical Program Managers, fostering growth and collaboration within the Search Relevance organization.This role offers the opportunity to shape the future of search ranking at a global scale, drive impactful change, and lead cross-functional efforts that directly enhance the customer experience.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The DOS-Tech org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization.As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DOS tech and science teams. Key job responsibilitiesThe DSO org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization.As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DIAL tech and science teams. A day in the lifeThis is a highly visible role that interacts across a broad set of orgs and requires developing relationships and partnerships with senior leaders within Lab126, Finance, Sales/Marketing, and SCOT. About the teamAmazon’s devices business is continuously increasing in complexity, from the original Kindle to the current portfolio of 50+ devices across 10+ countries. To effectively allocate inventory across customer demand and deliver insights to internal teams you will need to understand customer behavior, interdependencies with other systems, analytical tools, and goals of key stakeholders. You will lead the definition of the long-term strategic vision, creation and execution of the product roadmap, interaction with technical teams, testing with end users, and communication with senior leadership.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The Prime Video Playback team is seeking a Principal Product Manager - Tech (Principal PMT) focused on Delivery Technology and Content Protection. The product leader drives our video playback delivery technologies capabilities. The technology solutions under this charter require leadership skills, strong technical expertise, strategic thinking, and the ability to effectively partner across Amazon as well as externally, with the ability to manage high-impact solutions.We are looking for a resourceful, highly technical, customer-focused Product Leader who can work independently under time constraints to meet deadlines. She or he will have a proven track record in end-to-end product ownership and successfully delivering results at scale in a fast-paced and dynamic environment.Key job responsibilitiesDefine the Playback Delivery Technology as well as Content Protection strategic vision, own the roadmap, and drive teams to execute best to support our customers, the business, and Prime VideoWrite and deliver technical requirement documents and artifacts required to enable the development of products, features, and infrastructureMaintain and continuously prioritize backlog based on data, customer, and business needs.Write narratives to advocate and justify product launches and change requestBuild healthy working relationships with key stakeholders and cross-functional business partnersPartner with the engineering team to define new experiences and launch cross-functionallyContribute to and develop the team's processes and mechanisms.Regularly participate in design reviews and other meetings with engineers and contribute to the discussion to ensure a high-quality barDefine metrics (e.g., KPIs) to track adoption, solution performance, and any variance against goalsAbout the teamPlayback brings the technologies, tools, and operations to stream Live, Linear, and VOD to all devices globally. We deliver a better experience than broadcast. We innovate to efficiently manage our scale. We acquire the audio/video from partners, encode the video, insert ads, enforce policy, measure the picture quality, vend playback resources, manage the storage of the content, detect issues in real-time, deliver the assets over the Internet, and flawlessly play the video. We bring high-quality streaming for VOD, Live and Linear content as well as ads while using the fewest bits possible.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management- Expertise in delivering high-quality online video across delivery technologies that efficiently distributes video content to users around the world including Traffic management, caching, CDN selection and configuration and Security. ...

AWS Solutions is a new organization with ambitions to be a leading provider of business applications, leveraging Amazon’s unique experience and expertise, used by millions of companies worldwide to manage day-to-day operations. Our mission is to accelerate our customers’ businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The AWS Solutions organization includes services such as Customer Engagement (Amazon Connect, Amazon Pinpoint, Amazon SES), End User Computing (including Amazon Workspaces, AppStream, etc.), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.To be successful in this mission we are looking for a passionate and experienced Principal Product Manager to define and help accelerate the product development and business growth of a new AWS Solutions initiative. You will own the product strategy, roadmap, business, and execution. You will listen to and represent customers – from the world’s largest enterprises to high-growth startups - in order to deliver best-in-class global services and capabilities. You will be hands-on with your engineering teams and work closely with senior leadership as well as both internal and external partners. You are an owner, builder, and enabler, working with leaders across UX, Engineering, Business Development, Sales, Solutions Architecture, and Finance. You will develop and drive a product roadmap, deliver value to customers, and work with senior AWS leadership on strategy and investment decisions. To be successful in this role you will need an established background in building and leading web-scale software services, a proven understanding of SaaS applications, and the ability to build strong relationships with customers and partners to deliver mutual benefits. Strong team building and mentorship skills are essential. You have to want to work hard, have fun, and make history.What you will get from us:We are a team that cares about your work-life balance, while challenging you and your team to solve problems at AWS scale. You will be part of a strong team in a fast-paced, start-up environment where agile development is embraced and innovation is encouraged. You will get support and resources from some of the smartest people in the industry to continue your personal and professional growth. You'll be joining a fun team that prides itself on a great work environment with an inclusive group of people that loves working together towards a common goal and make history in launching a new strategic service in the industry.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...