Enterprise Service Manager, WWPS

As an Enterprise Service Manager (ESM) for AWS focusing on the U.S. National Security (NatSec) market segments, you will have the exciting opportunity to assist the NatSec Sales Team in building, shaping, and executing on their Professional Services (ProServe) capture and proposal strategy. Your responsibilities will include aligning ProServe offerings to critical business and IT outcomes, overseeing and assessing capture and proposal activities specific to AWS ProServe, working with partner managers to drive a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology. The ESM will develop and maintain a long-term pipeline of cloud-related opportunities and packaged offers across national security accounts and agencies. You will dive deep into customer priorities, needs, and challenges and identify opportunities for AWS ProServe to support their missions and objectives. You will develop and implement go-to-market plans for those opportunities and drive them through the sales cycle. You will identify technologies, services, solutions, and partners that help our customers achieve their missions. You will support the account, capture, and proposal teams as they develop and implement capture strategies, partner strategies, proposal approaches, and technical solutions. You will work closely with and support the AWS NatSec sales teams as they build their long-term pipeline. You will drive pipeline opportunities through the funnel and coordinate with AWS ProServe and Service teams to position them for success.You will create capture and proposal content, coordinate and deliver narratives, case studies, use cases, pilots, proofs of concept, and demonstrations that help customers see the value of AWS technologies as delivered by ProServe. In addition, you will provide government customers with total cost of ownership (TCO), return on investment (ROI), business case analysis, and pricing volumes. You will work with AWS technical teams including service teams, solution architects, and specialized sales to provide detailed technical information and differentiators that can be delivered by ProServe. You will create review schedules and internal documents to present opportunities and investment proposals to leadership teams and other stakeholders.The ideal candidate will possess deep knowledge of the NatSec market space, customers and their missions, priorities, and procurement systems. They will have a combination of experience in strategic planning, business development, sales, and program management. They will have a proven and successful track record of building and managing a large pipeline of opportunities within the NatSec market. They will have a deep industry background that enables them to engage and communicate effectively on a wide range of technical and business discussions with customers, partners, and internal AWS teams. They will have technical understanding and knowledge to support ProServe, Capture, and Sales teams as they work through developing competitive technical solutions. They will have hands-on experience in developing, proposing, and winning large deals and programs. They will have to demonstrate their experience in building successful go to market plans, technical solutioning, partner and teaming strategies, selling through various business models and contract vehicles, and the ability to convey differentiators and value propositions. Understanding of the government contracting environment, policies, regulations, and procedures is important in this role.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Secret security clearance or above.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 5+ years of professional or military experience- 5+ years working with Federal customers in a business development, sales, capture, or program management capacity, preferably in a Consulting or Professional Services business unit.- 1+ years of experience with AWS or cloud technology.- Experience working with selling technology services to DoD entities.- Current, active US Government Security Clearance of Secret or above and able to obtain and maintain a US Government Security Clearance of Top Secret or above. ...

Senior Product Manager - Tech, Seller Growth & Development

The Seller Growth Team is a growing business-tech team, focused on accelerating the growth of Sellers by providing tools, insights and recommendations that enable them to make better and faster decisions at each step of their journey. Our Sellers are both small and large businesses, who rely on success in the Amazon marketplace for their livelihood, and who we treat as our Customers. We build software solutions with WW Sellers WW.As a Sr. Product Manager, Technical (PMT) on the Seller Growth team, you will play a pivotal role in driving the technical strategy and execution for products that empower Amazon's third-party Sellers to grow their businesses successfully. You will own seller-facing analytics and recommendations products and will be responsible for defining the vision and measuring the success of these experiences. You are an expert in technical Product Management and have the ability to develop technical products of the highest quality. You will work closely with engineering and science teams, designers and cross-functional partners to deliver innovative solutions that enhance the Seller experience, streamline operations, and drive business growth. We are looking for candidates with the following skills:1. Extensive experience in technical product management, including the ability to define and execute a clear technical strategy for complex products and systems.2. Strong technical background with a deep understanding of software engineering principles, system architecture, data analytics, and product development methodologies.3. Strategic thinking and vision with an ability to define and communicate a compelling technical product vision, align stakeholders, and drive execution towards measurable business goals.4. Customer-centric mindset with a strong focus on understanding the needs and pain points of Amazon's third-party Sellers.5. Data-driven decision-making with proficiency in leveraging data and analytics.6. Cross-functional collaboration with excellent communication and collaboration skills to work effectively with cross-functional teams.7. Domain knowledge and familiarity with e-commerce, marketplace dynamics, and the unique challenges faced by third-party Sellers preferred.About the teamThe Seller Growth and Development (SG&D) team helps Selling Partners (SPs) WW grow their businesses through: 1) generating and vending Data and Analytics, including providing timely business input and output data to enable their daily operations, and creating analysis and insights to enable their success, especially in the critical areas of new product introduction, customer engagement and loyalty, and profit optimization, and 2) delivering relevant, actionable, consistent, and trusted Recommendations across SP interfaces (e.g., Seller Central, AM tools, Seller App, API) to help Sellers grow their business and achieve greater success in our WW stores. Our Data and Analytics products include Business Reports (BR), Amazon Brand Analytics (ABA), Product Opportunity Explorer (OX) and Amazon Retail Analytics (ARA). Our Recommendations products include Manage Your Growth (MYG) and Explorer Selling Programs (ESP). We rely on Growth Consulting (GC) and UX Research to elevate the voice of the Seller and influence the prioritization of resources to ensure the delivery of the highest value features and tools.BASIC QUALIFICATIONS- Bachelor's degree- Experience in technical product management, program management or engineering- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with technologies like Hadoop, Rules based systems and Machine learning- Experience with feature delivery and tradeoffs of a product ...

Principal Product Manager-Technical, Robotics HW & Controls, CoRo

Excited about robotics, and how it will be used in our everyday lives? The Amazon Consumer Robotics group is pushing the boundaries of what’s possible, bringing the future closer than ever.Astro is Amazon’s first household robot to use AI and Intelligent Motion to gracefully and intuitively interact with people and spaces. It is a different kind of robot, one that’s designed to help customers with a range of tasks like home monitoring and keeping in touch with family. It brings together new advancements in artificial intelligence, human-robot interactions, computer vision, sensor technology, voice and edge computing in a package that’s designed to be helpful and endearing.As a Principal Product Manager-Technical in Amazon's Consumer Robotics group you will create and drive the product strategy, vision, and roadmap for your areas, with a high degree of ownership over critical features, technology development, and the customer experience. This role is inherently cross-functional - you will work closely with engineering, design, marketing, user research, finance, and executive teams to envision, develop, and launch innovative products and services.A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love. We are looking for someone customer obsessed and technology savvy, with a proven track record of creating successful, technically complex consumer and/or commercial products and services.Join us. Have fun. Make history.Key job responsibilities• Manage the entire product life cycle from inception through launch and to end of life• Drive the development of the strategy, business plan, and roadmap for your product areas• Be a passionate advocate for the customer; understand and articulate customer needs, conduct ongoing customer research, leverage internal knowledge and expertise, and prioritize requirements• Inspire the team with the product vision, and work cross-functionally to bring that vision to life• Write requirements documents, define use cases and CX, and own the business metrics and KPIs for your features, products and services• Drive product launches, including working with public relations, marketing, executives, and other product management team members• Serve as the product expert, assisting marketing with press briefing, industry talks, and white papersBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Principal Product Manager, End User Computing

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The way the world works has changed with the workforce highly distributed and moving between home and office. It is important that corporate data remains secure no matter where it is accessed, which is a key reason we built Amazon Web Services End User Computing (EUC) so employees and contractors can securely access desktops, data, and application from anywhere on any device. Our business is growing immensely, and we are looking for product leaders to help us achieve the next level of scale. More information about Amazon End- User Computing can be found here: https://aws.amazon.com/products/end-user-computing/.We are looking for a Principal Product Manager with the ability to think big and look around corners to build the functionality customers need to secure their websites and web-based applications. the next generation of end-user productivity products capitalizing on our desktop and application virtualization products. . You have a strong mix of product management, technology, and customer experience expertise, coupled with strategic vision, clarity of communication and proven execution of products from early concept through scaled growth. As the principal product manager, you will define will define product strategy, drive industry and customer research to deeply understand your customers to define differentiated functionality, and drive execution to meet those customer needs. You will work with an interdisciplinary team to drive key aspects of product definition, design, execution and delivery. We are looking for strong business owners who are comfortable sharing their vision with AWS senior leadership, but also working closely with engineering teams to dive deep into details to make ideas into reality. You should have demonstrated success in building strong business cases, managing high-growth enterprise products, and driving customer success.This team is a good fit for you if:• You are sensitive to customer needs and interested in having a firsthand impact on Amazon’s global customer base• You truly care about the business results of what you build, not just the elegance of the technology• You care about data security and how you can reduce the chance of exfiltration• You like to solve interesting technology problems• You enjoy collaborating in a diverse team environment• You are a passionate learner and motivated to take on new challenges.• You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Key job responsibilitiesCreate the product vision and strategy and align with key stakeholders.Serve as the voice of the customer to prioritize features based on solving the largest customer needs.Manage the entire product life cycle from strategic planning to tactical execution.Partner with engineering teams to deliver on the product roadmap.Establish goals and review metrics to measure the success and identify areas of improvement.Define and maintain a product roadmap with inputs from all stakeholders.Provide effective, executive-level written documents for new features that work backwards from the customer.Advocate and execute pricing models and naming for new products or features.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 7+ years of technical (software development, network development, IT, other related) experience ...

Senior Product Manager - Technical, AWS Fintech

AWS Fintech team is looking for a highly motivated Senior Product Manager to partner with our software development teams in building out financial systems for the global AWS business. The success of these systems will be instrumental to AWS’ ability to scale finance capabilities for a fast growing and increasingly complex global business. This position will play an integral role in ensuring the systems are accurate and support the right financial and business analysis for the global finance organization. This role will support and enable the development and automation of complex reporting and analysis that deliver actionable insights for entire AWS. This position requires a proactive, highly motivated individual with an aptitude for customer focus and critical thinking and who can initiate and manage strategic system development with global teams. This person will be expected to take ownership and drive positive change. The successful candidate will be a self-starter who is comfortable with ambiguity, is analytical, detail oriented and possesses the ability to work well with cross-functional teams including world-wide AWS, finance, and software development teams. Primary responsibilities for these custom finance systems include: - Developing and driving product vision and strategy in alignment with the AWS Finance technology vision - Ensuring that standardization, automation, scalability, and agility are components of the systems and tools - Identifying business and technical requirements, including customer experience improvements, and prioritizing requests for software development teams- Ensure appropriate coordination and communication with relevant business and cross functional stakeholders - Providing analytical support, including prototypes and proofs of concept, for AWS software development teams - Managing Fintech products throughout the product life cycle- Deep dive and analyze key finance KPIs and business performance metrics, identify gaps and define measurement frameworks to support actionable insights- Assess tech design strategies, and determine design approaches / tradeoffs in the product development strategy.About the teamThe AWS FinTech team enables the growth of earth’s largest cloud provider by building world-class finance technology solutions for effective decision making. We build scalable long-term solutions that provide transparency into financial business insights while ensuring the highest standards of data quality, consistency, and security. We encourage a culture of experimentation and invest in big ideas and emerging technologies.We are a globally distributed team with software development engineers, data engineers, UX designers, technical program managers, product managers, program managers, and business analysts. We invest in providing a safe and welcoming environment where inclusion, acceptance, and individual values are honored. Our diverse, talented individuals come from a variety of cultural backgrounds and we create fun and engaging opportunities that bring us together.We’re looking for product managers who love building finance solutions, are self-directed, love to learn, and aren’t afraid to take on big challenges. You can roll up your sleeves to troubleshoot issues and drive collaboration for innovative solutions. You’ll be encouraged to bring your experiences, talents, and passions to work, and in return, be met with opportunities to think big, be bold, and do your best work. Here, you’ll find more than just another job. You’ll find a place where you can bring your authentic self to work each day and where there’s no end to growing your career. Come join us!BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of product or program management, product marketing, business development or technology experience- Experience identifying business opportunities and building a product- Strong leadership, project planning and execution skills- Proven ability to think strategically and influence stakeholders to deliver a multi-year roadmap- Excellent written and verbal communication skills- Experience contributing to discussions on technology decisions and strategy of a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Cloud Consultant, WWPS

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesWe are looking for someone who will:Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience implementing information systems aligned with the Joint Special Access Program Implementation Guidance- Technical degree or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Principal Product Manager - Technical, AWS Insights and Optimizations

Are you ready to pursue some of the hardest scalability, performance, and distributed computing challenges in AWS? Our team's vision is to be the world's authoritative provider of AWS computing insight, where customers can understand, control and optimize cost and usage of AWS products. Because we sit at the nexus of all AWS services and interact directly with end-customers, we build relationships with teams across AWS to ensure that we offer a secure and reliable customer experience. We take inputs from these services and merge them with the millions of events every second to produce actionable insight to our customers via the web, mobile, tablet, and APIs.Providing a scalable platform to support AWS’s expanding business is a complex architectural challenge, and accurate cost and usage information is a critical piece. Enterprise-level customers make large dollar-value decisions based on the timeliness, accuracy, and detail of the data provided by our products.Amazon Web Services is seeking an unconventional, visionary, and driven Principal Technical Product Manager for AWS Commerce Platform. Our fast-growing team builds products and services to help customers manage the costs, compliance, and integration of their cloud applications. To accelerate their cloud adoption, customers use our products to unlock data from silos and deliver timely insights across their entire enterprise—IT, engineering, finance, procurement, risk management, and lines of business—whether for cost optimization, compliance audits, customer engagement, or process automation.The AWS Commerce Platform team operates the systems that meter usage, compute cost and taxes, issue invoices for AWS services, and provides cost analytics to customers. Our customers are AWS product teams who need to collect and analyze revenue for their services, and AWS customers who need to know what services they have used, how much they cost, and key optimization opportunities. The AWS Insights and Optimizations team delivers cost and usage insights to our customers and is looking for a product manager who can lead cross-functional product initiatives on a global scale.As a Principal Technical Product Manager, you will work directly with customers across the globe to identify their unique data and analytics needs and improve the ease of understanding, flexibility and customer value of our platform that power customer facing products. Our team is looking for a smart, customer-focused, technically savvy, and strong owner to lead the definition and delivery of products that provide customers with key data-driven insights to enable their cost and usage reporting and processing data pipeline. This is a cross functional role. You will define vision, strategy, roadmap, and package capabilities to delight customers. You will get an opportunity to work with an entrepreneurial team and data scientists that are leveraging artificial intelligence and machine learning technologies to help customers drive efficiencies and accelerate their time to value.Key job responsibilities* Create the product vision, and strategy for internal and external customers.* Engage with customers through a variety of channels and serve as the voice of the customer internally.* Gain feedback from customers to ensure right focus in building our products* Manage the entire product life cycle from strategic planning to tactical execution.* Partner with engineering teams to deliver on the product roadmap.* Establish goals and review metrics to identify opportunities and measure the success of the product features.* Define and maintain a product roadmap with inputs from all stakeholders.* Provide effective written and verbal updates on the products and key projects to senior leadership and stakeholders.About the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of technical (software development, network development, IT, other related) experience- 5+ years of working as a Technical Product Manager experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Principal Technical Product Manager - ES, AWS Billing Core Product

Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Billing is responsible for the largest cloud billing platform, processing quadrillions of usage data into millions of invoices that amount to billions of dollars globally every month. As customers around the world move to the cloud, we need ambitious seasoned product managers who want to help define and build the future of cloud billing so we accelerate cloud adoption as the leader in cloud computing. The new AWS Billing Core Product team is looking for a Principal Product Manager to be founding members who will play a pivotal role in defining and driving the overall multi-year product vision and strategy for AWS Billing, and own a variety of fundamental billing concepts (e.g. pricing, service-type billing, billing consistency). A successful candidate (1) thrives in ambiguity, (2) relentlessly dives deep to solve known hairy problems, and (3) is a self-starter who can apply first principles thinking to uncover opportunities to simplify complex products for our customers. Given the breadth of AWS Billing, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You will have the opportunity to impact millions of diverse global customers ranging from startups to well-known Fortune 100 enterpriseswith unique varying needs, hundreds of AWS services (such as Amazon EC2, Amazon S3, and Amazon DynamoDB), and thousands of external Channel Partners. Come innovate with us!Key job responsibilities* You have broad understanding of systems and software engineering concepts, and apply this technical knowledge to invent, evolve, improve, and simplify. * You define the strategic vision and the long-term roadmap to achieve it, ensuring you are working backwards from customers and utilizing data analysis to guide you. * You lead internal technical conversations by outlining the technical design, being the owner of trade-offs between technical cost and business value. * You understand and can represent the reasons behind the architecture decisions of product or feature, and consistently bring strong, data-driven business and technical judgement to decisions. * You partner effectively with other leaders involved in the design, development, and delivery of software systems and features. * You influence adjacent teams’ roadmaps, and collaborate with them regarding approach and prioritization. * You create success measurements linked to desired customer outcomes, set goal targets for these measurements, and are responsible for defect identification communication and reporting.About the teamThe new AWS Billing Core Product team aims to accelerate our customers and AWS growth by: (1) spearheading continuous multi-year billing product strategy definition across AWS billing organization, (2) owning innovation of billing-wide concepts (e.g. pricing, service-type billing, billing ease of use and consistency). Be a founding team member to shape the culture of this new organization and the future of cloud billing.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience owning/driving roadmap strategy, definition, and trade-offs for a portfolio of products- Bachelor's degree in Computer Science, Engineering, Mathematics, Economics, Business or a related discipline ...

Principal PM-T GenAI Products, PXT Central Science

Principal Product Manager Technical (L7) - Gen AI ProductsWe are looking for an experienced Principal Product Manager to lead our effort in designing and delivering GenAI products for Amazonians. This position plays a crucial role in shaping the future of our employee experience by creating new and novel GenAI solutions that improve Amazonian experience and productivity. Key job responsibilitiesThe ideal candidate will have a strong background in product management and in working on science products. You will collaborate with Applied Scientists, Engineers, and business line customers across the company to define product vision. You make choices on feature selection, science, engineering, and evaluation while judging various solutions. You are driven by data and use user anecdotes to develop product strategy. You discover potential in business domains to utilize emerging technologies like GenAI, latest scholarly research, etc. You write Vision docs, PRFAQs, and 3YP documents to gain sponsorship from the leadership team for execution. You manage stakeholders and engineers to align everyone on the common goal and deliver your product vision. Your drive adoption and quantify the impact of the products. You have a passion for enhancing employee experience through GenAI solutions and continuously seeking innovative ways to deliver for customers, while rigorously measuring the impact of your work and constantly iterating. A day in the lifeYou will: • Think Big to define and drive the product vision for GenAI products that can be leveraged across PXT domains. • You will influence cross-functional teams, including economists, applied scientists, and designers to develop cutting-edge products that improve employee experience and productivity. • Define feature selection and evaluation framework to drive product decisions and improvements • Dive deep and partner with engineering and science team members and partner teams to write detailed business and technical requirements • Deliver 3YP, Vision, PRFAQs, and BRD docs. • Own end-to-end product lifecycle. • Create quick and strong stakeholder relationships • Influence priorities and business strategy through quantitative and qualitative contributions. • Drive adoption of the products and measure impact. • Improve products and programs through direct interaction with stakeholders and users. • Continuously absorb and share knowledge about the latest product and scientific developments relevant to GenAI space • Mentor and support other team members About the teamThe PXT Central Science Team uses economics, behavioral science, statistics, and machine learning to develop process improvements and products that simultaneously improve Amazon and the lives, well-being, and value of work of Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.We are open to hiring candidates to work out of one of the following locations:Sunnyvale, Seattle, New YorkBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Engagement Manager, US Federal - NatSec

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.Key job responsibilitiesIn this role:-You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.-You will enjoy working with US Intelligence Community to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.-You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.-You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.-You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.-You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.-You have business and financial acumen to manage the scope, timeline, and budget of each individual project.-You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.-You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS-5+ years Project Management / Engagement Management experience managing enterprise-level IT projects, responsible for driving results.-1+ year of hands-on experience in Agile and implementation of project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc.) and source code management products.-Bachelor's Degree or equivalent experience.-Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Principal Product Manager Tech, Prime Video Personalization & Discovery

Are you interested in shaping the future of entertainment? The Prime Video Personalization & Discovery team is seeking a Principal Product Manager - Tech to help deliver superior experiences to Prime Video customers worldwide. Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will own a substantial portion of the product strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work with engineering, science, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to optimize the Prime Video Personalization & Discovery customer experience. We are looking for an analytical, data-driven, resourceful, customer-focused individual who has the ability to work independently but also excels as part of a high-performing team. This individual will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic environment while keeping customers' best interests in mind at all times.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- 6+ years of end to end product delivery experience- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Bachelor's degree ...

ADC DCO SME, Operations

We are seeking a Data Center Operations Subject Matter Expert that will be responsible for liaising between the service team owners that run the suite of AWS tools that enable our customers to leverage cloud technology in ways that no other company does and our Data Center Operations teams on the ground that care and feed the hardware that makes this possible. This candidate will be working on changing the face of Cloud technology in the region. This role is based in the National Capitol Region. As a Data Center Operations (DCO) Subject Matter Expert you will work as a force multiplier for the Operations team, whose primary responsibility is the running and maintaining of DCO projects, maintenance, and upkeep of the datacenter. Our ideal candidate possesses a natural curiosity, sharp analytical skills, a self-driven approach to identifying work and implementing solutions, and is excited to pioneer on behalf of customers. This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, working with other organizations to drive systemic issue resolution, liaising with service teams and driving project schedules. You will also be responsible for setting project management standards and delivering large, cross functional projects across the Amazon dedicated cloud environment. You will apply both business and technical acumen in a fast-paced, ambiguous and innovative environment.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities* Apply project management methodology to manage scope, plan work, coordinate resource deployment on tasks, analyze risks/develop mitigation strategies and proactively identify and resolve issues.* Own goals involving cross functional projects and stakeholder management.* Solve customer projects by applying technical and problem solving skills.* Provide leadership and perspective, and drive stakeholders to decisions in ambiguous situations.* Apply continuous improvement methodologies to analyze and understand existing processes and workflows.* Develop and manage detailed program schedules and report weekly progress and risks to senior leadership teams across multiple sites and functions.* Participate in team meetings for metric analysis and daily/weekly goals achievement.* Contribute to the development of other team members.* Confident working in a Linux and CLI environment, and working with pre-written network configurations.* Help define metrics to increase our customer uptime* Enforcing Amazons Security Best Practices* Interact with third party vendors & contractors* Contribute ideas to improve operational efficiency* Engage with service owners and close communication gaps with DCO teams across the ADC organization* Share knowledge and help educate less technical staff on the best practices related to all service owner issuesAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in I.T. Related field or equivalent military experience- 2+ years of hand-on experience with server hardware- 2+ years of project management experience- Current, active US Government Security Clearance TS/SCI with Polygraph ...

SAP HANA Modeler, Kuiper Production Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Our team focuses on extracting data from Enterprise Application systems S4 HANA, MES and GTS to AWS datalake. Our customers are Manufacturing, Operations, Finance and the Supply Chain teams at Kuiper.We are looking to hire an extraction expert, who has a strong overall understanding of functional process and its corresponding mechanism of data persistency along with CRUD operations and be able to design solutions, enhance and production support. You will work closely with SAP functional, datalake and data analytics teams understand reporting requirements. The enhancement and support of these systems is critical to scalability and cost-effective manufacturing of satellites and ground gateway terminals. As the Data Extraction expert, you would have expertise in designing, implementing, and maintaining robust data persistence mechanisms and design solutions with comprehensive knowledge on functional process. This role is crucial to provide data for manufacturing processes, Operation and Finance analytics. Key job responsibilities• Design and optimize data extraction solutions across enterprise systems SAP S4 HANA, MES, GTS and Non-SAP sources.• Collaborate with cross-functional teams (SAP, Data Lake, and Analytics) to meet evolving reporting needs. • Conduct Blueprint workshops, fit-gap analysis and produce detailed design documents.• Open to learn and scale up to extract non-sap data & support solution designs across the Kuiper systems.• Participate in strategic planning, roadmap discussions for SAP Manufacturing solutions.• Participate in quarter planning, sprint planning, deployment for continuous enhancements.A day in the lifeCollaborate with functional owners, architects and developers to build scalable and flexible extraction mechanism to meet the emerging demands of data lake and Analytics team. Support production system for Support tickets, bug fixes and identifying optimization opportunities to enhance overall process and system performance. Primary role will be to understand and support data needs through partnering with data hive and Operational Analytics teams to design a scalable & flexible solution.BASIC QUALIFICATIONS• 5+ years of Development and Support experience with SAP S4 and MES data extractions & analytics.5+ years of design and implementation of AWS serverless distributed solutions experience. • 4+ years of Implementation and Enhancement experience with SAP S/4 HANA CDS views• 2+ years’ experience integrating SAP S4 with Non-SAP systems • 5+ years in an information technology role ...

AWS Sr. Cloud Engineer, National Security (NatSec) Professional Services (ProServe)

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Satellite Integration & Test TPM, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Senior Technical Program Manager for Kuiper will manage requirements, define the system-level interfaces and organize technical efforts for the satellite assembly integration and test (AI&T). This role will work with the satellite AI&T team and all other related cross-cutting workstreams to enable successful integration, build and testing of Satellites. This role includes direct responsibility for program and project management of system-level developments with focus on multiple functionality Software deliverables, test plans and test validation at Satellite level. This is a technical role requiring experience with integrated hardware and software development/testing as well as some appreciation for complex applications. You will have significant influence over the design and the approach we take to develop the test systems, Satellite level tests and final delivery. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.This position requires a program management background and direct experience developing and testing relevant systems. You will create and drive high-level strategic initiatives, but will also roll up your sleeves and contribute directly in test strategy and execution.A Senior TPM anticipates bottlenecks, uses great judgment to make trade-offs, dives deep technically and balances the business needs with technical constraints. Your ability to understand the big picture of the project design and anticipate and plan dependencies is crucial. Your ability to take large, complex projects, break them into manageable pieces, and deliver timely results is invaluable. You will work with a team of experts and drive the team to successfully accomplish the following activities:- Drive complex cross-functional engineering inclusive of hardware, software, systems, tests, evaluation and reporting- Define the subset of software features required to execute each test campaign- Develop and manage technical requirements and interfaces that to system level requirements.- Develop test approaches, requirements, strategies.- Complex dependency management of hardware, software, test deliverables.- Identify and manage the conduct of trade studies and analyses necessary to understanding performance and other aspects of the design.- Identify and manage the development of simulations and other technical tools.- Develop program and team mechanisms and tools as required.- Provide a cross-cutting collaboration mechanism with data driven information through a light weight central TPM team, and deliverables meet Program Schedule- Equip leadership with right data for quality decision making on blockers- Satellite Production and Testing: cross functional visibility of schedule, milestones, dependencies, risk/issue, Actions & Decisions.- LRUs/Satellite and SW Provisioning.- Track Open Jira Issues, mitigate risks and reporting to leadershipExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.BASIC QUALIFICATIONS- Bachelor’s degree in aerospace engineering, Software Engineering or related field or equivalent experience.- 5+ years of hardware, software, system integration and test development of complex systems across the full product life cycle.- 2+ years developing test approaches, strategies, and executing to plan for integrated products.- 2+ years of experience in a technical lead, systems engineer, or technical program management role with significant experience architecting and integrating HW and SW into a complex system.- 2+ years of experience leading cross-functional teams delivering products on schedule. ...

Senior Cloud Consultant, DoD ProServe

Do you like helping Department of Defense (DOD) implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with DOD customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of DOD customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Technical degree or equivalent experience- 7+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 3+ years of software development tools and methodologies- Current, active US Government Security Clearance of Top Secret or above ...

Principal PMT - Consumer Product, Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Principal PMT - B2C Customer Experience, will play a pivotal role in defining and implementing Kuiper satellite communication services. Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree or equivalent experience- 7+ years experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 5+ years experience managing technical products or online services- 3+ years experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years experience with feature delivery and tradeoffs of a product- 3+ years experience owning/driving roadmap strategy and definition ...

Principal, Product Mgmt - Tech, Amazon Fulfillment Technologies (AFT)

AFT Quality is looking for an experienced Principal Product Manager who will shape the vision and strategy of our products. AFT infrastructure powers our most fundamental operations and fulfillment capabilities. We support a network that must scale to more business models, product skus, robotic solutions, associate populations, environments, and sheer transactions than any other in the world. Sometimes things go wrong. That's where AFT Quality comes in. We build technologies that combine software, sensor hardware, machine learning, computer vision, optimization, and distributed system architecture to provide automated self-healing of our inventory records, reduce or prevent damage, and protect customers from poor experiences. Our mission is to ensure customers get what they ordered, on time, and in the condition they expect. Come build with us!Key job responsibilitiesYour specific responsibilities include:· Setting a holistic vision for our products and technologies in development -- or haven't been invented yet. Your challenge is to envision our Quality strategy - from sensor instrumentation, to foundational capabilities, to vertical applications.· Managing relationships and reporting with leadership across AFT and our customers / stakeholders· Driving strategy and planning for expansion and year-over-year investments across initiatives.· Developing strong internal relationships with key internal stakeholders and drive cross-team and cross-org alignment.· Establishing priorities across multiple workstreams and initiatives.· Finding creative ways to unblock challenges that arise and deciding when to escalate.· Working closely with Product Managers, Software Development, Operations, Science, and external tech teams to ensure investments and develop deliver on strategic goals.· Reporting (monthly and quarterly business reviews, yearly strategy documents).A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.QualityAFT’s Quality team drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction.BASIC QUALIFICATIONS- Bachelor's degree- 8+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Data Center Controls Tech, AWS Data Centers Controls Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.Role Responsibilities and Requirements:· Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs.· Perform point to point checkouts between field devices and controllers.· Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.· Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.· Installation, replacement, configuration, and calibration of sensors.· Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.· Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.· Commissioning and systems level testing support.· Create red-lined drawings and documentation of systems. · Follow change management process to generate work requests and method of procedures.· Participate in Factory witnessed tests at vendors or in panel builders facility.· Perform other tasks as assigned by manager. · Recommend design improvements based on consultation with users and system operation.· Perform root cause analysis during testing and commissioning.· Ensure all personnel on site utilize proper safety methodology.· Work on-call and a rotating schedule when required and respond to after-hours emergencies.· Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. · Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.Physical Requirements:· Walk jobsites in uneven terrain and work at heights and from ladders.· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.· On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.- Minimum one year of experience working with computer components and operating systems. Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. ...

Principal PM-T GenAI Products, PXT Central Science

We are looking for an experienced Principal Product Manager to lead our effort in designing and delivering GenAI products for Amazonians. This position plays a crucial role in shaping the future of our employee experience by creating new and novel GenAI solutions that improve Amazonian experience and productivity. The ideal candidate will have a strong background in product management and in working on science products.You will collaborate with Applied Scientists, Engineers, and business line customers across the company to define product vision. You make choices on feature selection, science, engineering, and evaluation while judging various solutions. You are driven by data and use user anecdotes to develop product strategy. You discover potential in business domains to utilize emerging technologies like GenAI, latest scholarly research, etc. You write Vision docs, PRFAQs, and 3YP documents to gain sponsorship from the leadership team for execution. You manage stakeholders and engineers to align everyone on the common goal and deliver your product vision. Your drive adoption and quantify the impact of the products. You have a passion for enhancing employee experience through GenAI solutions and continuously seeking innovative ways to deliver for customers, while rigorously measuring the impact of your work and constantly iterating.A day in the lifeYou will:• Think Big to define and drive the product vision for GenAI products that can be leveraged across PXT domains.• You will influence cross-functional teams, including economists, applied scientists, and designers to develop cutting-edge products that improve employee experience and productivity.• Define feature selection and evaluation framework to drive product decisions and improvements• Dive deep and partner with engineering and science team members and partner teams to write detailed business and technical requirements• Deliver 3YP, Vision, PRFAQs, and BRD docs.• Own end-to-end product lifecycle.• Create quick and strong stakeholder relationships• Influence priorities and business strategy through quantitative and qualitative contributions.• Drive adoption of the products and measure impact.• Improve products and programs through direct interaction with stakeholders and users.• Continuously absorb and share knowledge about the latest product and scientific developments relevant to GenAI space• Mentor and support other team membersAbout the teamThe PXT Central Science Team uses economics, behavioral science, statistics, and machine learning to develop process improvements and products that simultaneously improve Amazon and the lives, well-being, and value of work of Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience- Must have delivered 3YP, Vision, PFRAQs and BRDs. ...