Principal Product Manager- Technical - Auto Vertical Lead, Amazon Ads

Amazon Advertising team is seeking an experienced Principal Product Manager to lead next-generation scalable solutions for the Auto Vertical, to enable advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. We start with the customer and work backwards in everything we do, including Advertising. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique industry leading advertising products that enable advertisers to achieve their goals.In this role, you will drive the technical design and roadmap for a well-recognized and significant portion of our advertising business. You will coordinate complex product initiatives across internal teams and stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through product and business requirements documents. You have a high level of comfort with ambiguity, a deeply analytical mindset with the ability to investigate complex challenges, and can effectively influence across organizations. You work backwards from the customer needs, dive deep into data to understand the issues, and drive product development to deliver those needs by working with cross-functional teams. You think big, have a bias for action, and bring a history of delivering results. You use market research, competitive analysis, and direct communication with customers to make informed decisions.You will work directly with external customers to collect input, mold requirements, and release features. You will drive prioritization across multiple development teams, communication with internal stakeholders, user testing with customers, and the go to market plan with product marketing. You are an evangelist of the platform, promoting new features to clients, defining success metrics, and accelerating adoption through sales teams.The right candidate will have a strong product management or strategy background, will have demonstrated experience leading medium to large products and projects, will have background in digital advertising, and will have a well-rounded background in current web and mobile technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.As a Product Manager, you will be 100% customer focused, understanding their needs and requirements, plus anticipating future trends that will serve their needs. You will excel at delivering results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Key job responsibilitiesAuthor a 3 year plan to improve product and experience for advertisersWrite PRFAQ's and BRD's that drive the technical design and thinking of our brand products.Work with engineering, science, and analytics to develop a roadmap with key input-based goals to drive outcomes that meet our advertisers' goals as well as our growth goals.Work with product marketing, sales specialists, sales, and go-to-market teams to drive our product strategy, launches, and external product perception as a leading advertising solution.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Principal Product Manager-Tech, Pricing CX

Amazon's worldwide Pricing CX team is seeking a seasoned product manager to transform how customers experience and understand pricing during their product discovery journey, particularly in upper funnel like search. With millions of customers discovering products through search every day, we have a unique opportunity to shape how they perceive and interact with pricing information at this crucial touchpoint.We're looking for an innovative product leader with proven record who can reimagine the pricing experience to solve critical customer challenge -- helping customers efficiently navigate broad selection while surfacing the most relevant pricing information. You'll collaborate across functions with product owners, engineers, UX designers, researchers, and BI engineers to deliver innovative, customer-centric solutions.The ideal candidate thrives on tackling ambiguity and complexity. You are a big-picture thinker with a relentless focus on customer obsession. You have a proven track record of turning ambiguous customer problems into measurable hypotheses and scalable solutions.Key job responsibilitiesThis is a highly visible position. You must have the experience and capability to prepare documentation for senior executives and align your roadmap with Pricing Perception Org objectives. Excellent written, verbal communication and data analytical skills are a necessity. Successful candidates should thrive in a highly collaborative, creative, analytical, and fast-paced environment oriented around delivering better prices to customers worldwide. You will excel at looking around corners, and anticipating where to build and when to test to fail fast.A day in the life- Define the multi-year vision for the space, including a rigorous experimentation roadmap with clear success metrics- Build and manage high quality product roadmaps based on your vision and strategy- Work backwards to determine what the initial building blocks to achieve that vision will be- Work with key business stakeholders, engineering, and research to build out product requirements - Manage prioritization and trade-offs for speed to launch, performance, and features- Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadershipBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- Proven experience in front-end CX product management ...

Infrastructure Technical Program Manager, Fiber Deployment , Global Connectivity Infrastructure Development

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.How would you like to come be part of the team that builds Fiber to the Cloud?We are looking for a highly motivated, technically savvy Fiber Delivery Technical Infrastructure Program Manager (FD-TIPM) to help develop and scale one of the world’s largest and most complex networks. The FD-TIPM is responsible for managing highly technical, cost efficient, and fast paced communication construction project schedules to keep pace with and enable AWS Network growth. FD-TIPM's are constantly challenged and empowered to drive continuous improvement and deliver the highest quality, most technically efficient connectivity solutions in the world.As a FD-TIPM you will be a part of highly creative and efficient team of diverse backgrounds and expertise, tasked with tackling the most fascinating and challenging problems in modern fiber construction. FD-TIPM's are always at the forefront of the network construction industry in terms of innovation and technology, maintaining focus on delivering industry leading networks for our customers. This role will have a focus on Quality Assurance of our Fiber Deployments. In this role you will be responsible for training and education of internal stakeholder and external contractors and partners. Kaizen process improvements, change management, and communication plans. You will be tasked with executing the roadmap and vison laid out for 2025, and setting the vision for development of the Quality Assurance program on a go-forward basis. Do you have deep experience in some/all of these specific disciplines? Construction management, fiber splicing, OSP design/construction, ISP construction or system installation/commissioning. Are you well versed in GIS, Salesforce, or Smartsheets? Have you worked extensively in PowerBI, Tableau, or QuickSight creating data visualizations for your team or organization? If you possess a skill/skills in each of these categories or have envisioned, implemented, and improved end to end, interdependent processes in your current role then this could be the role for you. Candidates will be considered in the following geographic locations:Seattle, Washington Key job responsibilities- Project Management - PMP Preferred but not required. - Vendor management. - Kaizen process improvements. - Interface with key internal/external stakeholders - Experience or expertise with a GIS Platform, Salesforce, or Smartsheets. - Understand the technical requirements of our engineering teams and ensure the completed project meets these requirements via the QA process. - Understand fiber deployment types and ensure that QA Process supports compliance with AWS diversity requirements. - Deep understanding of the fiber construction process. - Program management, risk mitigation and reporting status reviews to management and internal customers. - PowerBI, Tableau, or QuickSight (Preferred) creating data visualizations for your team or organization. - Long term, interdependent process planning and implementation. - Understand the mechanisms used to deploy, operate and maintain one of the world’s most complex fiberoptic networks. - Ability to manage multiple projects simultaneously. - Ability to work across multiple time zones - Willing to travel up to 25% of the time. A day in the lifeIn this role, you will:- Take on projects with ambiguous scope and bring clarity to the project risks and requirements prior to deployment.- Formulate comprehensive Roadmaps that become execution plans.- Work closely with external partners and internal stakeholders to execute your vision.- Identify and onboard new partners.The ideal candidate will have strong analytical skills, excellent communication abilities, experience envisioning, building, and implementing end to end interdependent process, coupled with a deep experience in managing the quality deployment of complex ISP/OSP projects. About the teamWorking at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02wWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience envisioning, building, and implementing end to end interdependent process or familiarity with Kaizen Process, Change Management, Program Management frameworks. ...

Principal Product Manager, Technical, Amazon CS

The Customer Service Worldwide Defect Elimination (WWDE) organization provides excellent customer experiences for Amazon by remediating issues in real-time, reducing defective products and purchasing experiences, and enabling others through our suite of voice of the customer tools. We build strategic technology and services used by multiple Amazon groups that allow us to rapidly remediate customer issues in real-time and identify defects post contact to resolve the issues across Amazon. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed Principal Product Manager, Technical.Key job responsibilitiesAs a Principal Product Manager-Tech you will establish a project intake and prioritization process, gather requirements, drive the product metrics, and own our Quarterly Business Review (QBR) and inputs into wider reporting mechanisms. You will partner with WWDE Program Managers, various business teams, and our data and research science team to identify, surface, and drive improvements for the Customer Experience Impact science models. You will be able to dive deep and apply principles and products that will form an exciting roadmap.Product management at Amazon is inherently cross-functional. You will need to be an owner of your portfolio, making strategic product decisions grounded in data. You will work closely with business teams, leaders, engineering teams, economists/scientists and business intelligence analysts in an agile development environment to launch new features and experiences. Other key responsibilities include monitoring the execution of the project, providing project progress to stakeholders, and ensuring appropriate levels of product quality and performance.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamWWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction in connecting organizations to customer experiences. Our vision is to be the ultimate steward representing the “empty chair,” empowering CS and Amazon teams to easily measure, listen, and act on customer feedback, ultimately provide a defect-free customer experience. This key role is part of the team that broadly supports defect detection Voice of Customer (VoC), root cause identification and resolution (Andon Cord), and earns back customer trust (Concession). We support these services with a combination of engineering and science.BASIC QUALIFICATIONS- Bachelor's degree- 6+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition ...

Principal Technical Program Manager, (TPM), Items and Offers Platform

Check out our team videos: https://www.amazon.com/photos/share/jQ4JQeGDAfLpr18vlFCVjQ1Oll2usPd5b63saOCwyEdOur systems are at the core of Amazon.com websites because we serve up the product and offering catalog containing billions of records. We are the authority for product information and critical purchasing data, such as availability and price. Our systems respond to billions of requests per day from hundreds of internal clients that power the website and other customer interfaces, such as Kindle and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds. Our team owns software running in a distributed, high performance, high availability NoSQL data storage system with an inbuilt micro-service computing environment that calculates and vends product and offering information. In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses. You must be able to: - Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects. - Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions. - Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders. - Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities. - Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals. - Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints. - Create, maintain and disseminate project information to stakeholders.BASIC QUALIFICATIONS- 10+ years of technical program management experience- Experience owning/driving roadmap strategy and definition- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules ...

Senior Product Manager - Tech, Amazon Pharmacy Claims Services

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We're seeking a Senior Product Manager - Technical to spearhead our critical Tier 1 Claim Services, foundational technology, and new feature development in claims, billing, and compliance domains. This high-impact role will drive growth and scale strategies for Amazon Pharmacy's claim services, delivering products that create exceptional experiences for our insured customers.In this role, you'll need to be a consummate industry insider and a forward-thinking innovator. You will identify strategic opportunities that can revolutionize our claim services. This might involve discovering innovative ways to streamline our processes, reduce operational costs, or create breakthrough experiences using AI for our customers. Your keen eye for improvement will be constantly scanning our current systems, looking for those game-changing enhancements that can set Amazon Pharmacy to deliver delightful experiences for our customers. In this role, you will work with a team of technical and non-technical stakeholders ranging from engineers, technical program managers and designers to compliance teams, vendors, operations and BizDev teams.Key job responsibilities* Lead the development and implementation of creative, high-quality product roadmaps based on product strategy and vision* Assume end-to-end responsibility for the strategic value, usability, and performance of our products* Manage prioritization and trade-offs amongst customer experience, scope, and time to market* Work closely with frontend/backend engineering teams, design, and stakeholders in an agile environment to deliver products to market* Proactively identify and resolve strategic issues to help the team meet business, financial, and technical goals* Manage product planning and development through day to day collaboration and decision making with a cross-functional team including engineers, designers and business or subject matter representatives* Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture* Work with UX Research to design usability and research studies to inform product requirements and influence product design and experience* Define and analyzes metrics that measure and benchmark product success* Drive product launches including working with public relations/marketing team, customers, executives, and other team members* Play active role in optimization and process improvements between product, design, and engineering teams#everydaybetterBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years’ experience working with internal customer and technical teams to collect- requirements and define software services and features- 5+ years’ experience defining and delivering a roadmap; demonstrated ability to influence strategic product direction- Strong written and oral communication skill and experience presenting to senior Leadership ...

Electrical Retrofit Portfolio Senior Technical Program Manager, Fleet Remediation Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of electrical, mechanical, structural, and hardware engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Fleet Remediation Engineering specializes in retrofit efforts that span several engineering disciplines and is applied across a variety of data center infrastructure designs. We align stakeholders to place a high focus on engineering design quality, implementation, and delivery of the most advanced, most difficult, and most ambiguous infrastructure retrofit efforts within the existing AWS data center community. By continuously mapping priorities defined via AWS’ Capital Improvement Prioritization Program (CIPP), we invest the proper time and effort into projects that achieve the largest bottom-line impact for the business. We are passionate about ensuring our latest innovations are implemented into our existing fleet to provide maximum benefit on behalf of our customers, and get our energy through challenge, innovation and design.We are seeking an experienced Senior Technical Program Manager to support our portfolio of electrical retrofit programs that modernize and improve the reliability within our extensive data center fleet. The Sr. TPM will develop the strategy for the retrofit of the existing data center fleet with the latest generation of electrical products and electrical distribution infrastructure technologies. The Sr. TPM will apply their expertise to: -Develop the path and strategy for incorporation of the latest electrical engineering solutions to existing data center fleet. -Lead cross functional and technical teams to drive projects from concept to requirements definition, feasibility assessments, designs, implementation, testing, and deployment. -Evaluate the requirements and actions that enable delivery of the electrical programs in our fleet of existing data centers. -Prioritize programs within the electrical retrofit portfolio based on technical risks and gain alignment on that prioritization. At Amazon, along with technical strength, we expect our Sr. TPMs to interact with internal and external customers, partners and suppliers to understand our joint business goals and priorities, and to execute rapidly, delivering high-quality functionality. Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These capital improvements to our data centers are essential for meeting our customers’ expectations for service and value and meeting Amazon’s goals for efficiency, speed, and reliability as we continue expanding our data centers to hyper-scale. This role provides a unique opportunity to engage with cloud infrastructure at a large scale and the exceptional people that design and implement solutions and operate the infrastructure for the cloud.Key job responsibilitiesThe ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess 7-10+ years of experience in tactical project management of highly technical electrical engineering initiatives, as well as strategic program management. Experience in managing data center infrastructure deployments, R&D projects, and understanding of SQL data bases is a plus. A Bachelor's Degree or additional technical experience is required. Candidates possessing a background in architecture/design, electrical engineering, data center infrastructure/operations, and/or construction, who have transitioned to a program management discipline will have a distinct advantage.Candidate must be comfortable managing conceptual development efforts, remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project or initiative implementation issues, and remove barriers to project or initiative success. Being able to evaluate project or initiative feasibility, create cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project or initiative delivery is a must. The TPM will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.Other requirements include proficiency with MS Office, MS Project, MS SharePoint and Smartsheet. A day in the lifeEach day you will interact with different teams responsible for engineering, development, finance, integration, and operation of these complex capital improvement programs and affiliated systems. You prioritize your activities to support and understand the projects’ status, solve problems and blockers, and focus on the actions that are most impactful for program success. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent- 5+ years experience with MS Project, MS Office, and MS Sharepoint ...

Principal Product Manager - Technical, Amazon Tablet Devices

We are seeking an experienced and dynamic Principal Product Manager - Technical to lead our Amazon Tablet devices experiences product management. The ideal candidate will have a proven track record in managing complex technology products and projects across hardware and software, driving innovation, and fostering cross-functional collaboration.Key job responsibilitiesProduct Management - Manage and lead cross-functional product experiences for Amazon tablet devices, driving critical milestones in close collaboration with HW/SW engineering and foundational PM teams.- Manage overarching big picture, scheduling, and tracking to ensure timely delivery of all product and project components.- Coordinate software integration across key partners – internal and external.Cross-functional Collaboration- Lead and mentor a team of high-performing Product and Technical Program Managers- Foster collaboration across Amazon teams and external partners to define requirements, manage schedules, and ensure smooth factory ramp-up- Cultivate strong relationships with stakeholders to drive customer satisfaction and align product goals with business objectives.Strategic Decision Making and Execution- Partner with senior leadership to shape the strategic direction of Amazon products- Leverage data-driven insights to inform decision making processes- Align team efforts around a shared vision and clear expectations- Promote a transparent and efficient decision-making structure that balances input from all stakeholders without impeding progressCrisis Management and Resilience- Demonstrate ability to navigate and overcome unexpected challenges, such as schedule changes- Adapt swiftly to evolving situations while maintaining project timelines and quality standards- Lead teams effectively under pressure to deliver results in challenging circumstancesCustomer Obsession and Innovation- Foster a culture of creativity and innovation within the team- Encourage diverse ideas through techniques such as brainstorming, prototyping, and user feedback loops and beta testing- Collaborate closely with customers and stakeholders to iterate on features and refine solutions- Ensure product-market fit and high levels of user satisfactionBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Business Analyst II, Step Comp, On-Step Associate Compensation

It’s no secret that Amazon relies on technology to deliver compensation solutions to its customers. The On-Step Associate Compen$ation and Investment Strategy Team (OA$IS) builds complex compensation models that work across our business lines, globally. Our services support hundreds of thousands of associate pay records, and help our leaders make informed business decisions impacting billions of dollars a year in compensation. This remains a fast growing support function, and our technical journey has only begun. Our mission is to build the most efficient and optimal compensation recommendation engine, using our science and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques. To accomplish this, the On-Step Associate Compen$ation and Investment Strategy Team (OA$IS) seeks a talented Business Analyst who will own analytics and develop business requirements and solutions to drive compensation insights and investment optimization for our hourly associates on a step plan. As a member of this team, you will have an opportunity to be a thought leader in Step Plan Compensation by working with a group of talented Data Scientists, Business Intelligence Engineers, Economists, product managers, consultants, and business leaders to design the Amazon compensation structure of the future.This position requires superior analytical thinking, ability to quickly approach large ambiguous problems and apply analytics, technical, and engineering expertise to rapidly analyze, validate, visualize, prototype and deliver data driven recommendations. This position also requires significant cross functional activity and integration with Compensation, PXT, PXT Central Science, Operations, and Finance. Successful candidates must thrive in a fast paced environment.Responsibilities:- Perform complex analysis and data research to identify opportunities to reduce transportation costs through efficiency improvements, eliminate defect, improve customer experience, and support critical business decisions.- Design, develop, and establish KPIs and run complex network simulations to provide strategic insights to drive growth and performance.- Systematically identify data source/forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes.- Requires ability to perform/own reoccurring and ad-hoc business intelligence projects.- Develop standardized metrics to evaluate and benchmark pertaining to short and long term network planning and forecasting.- Pull and report data from numerous databases (using Excel, SQL and/or other data management systems) and proven capability to dive deep and utilize known research and problem solving techniques.- Communicate complex insights to stakeholders, both verbally and in writing.BASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

Principal Product Mgmt Tech, Prime Video, Prime Video Experience Tech

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As a Principal Product Manager for the Prime Video Experience Team, you will help define and build the video playback roadmap and customer experience for live video across all devices and geographies. You will participate in developing the live video strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience.We are looking for someone with experience in one or more areas of core video playback (encoding, delivery, live broadcast, ads insertion, client playback), who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. You will have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic environment.In this role you will:Develop a deep understanding of the Prime Video customer, both existing and potential.Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends.Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience.Own the development of detailed product requirements documents.Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap.Drive projects, products, and feature launches with other teams both inside anBASIC QUALIFICATIONS- Bachelor's degree- 8+ years of technical product or program management experience- 2+ years of end to end product delivery experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Automation Systems Specialist, Global Field Operations (GFO) Automation Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS Outposts provide fully managed AWS infrastructure and services to customers in their on-premises data centers. Customers around the world – from financial institutions, manufacturers, production studios, and telecom providers – will now be able to use the power of AWS on-premises and build applications with the same APIs, services, and hardware as they use in the AWS cloud to virtually any data center, co-location space, or on-premises facility. From autonomous vehicle operations to automated industrial environments, AWS Outposts will enable customers to deliver new experiences to end-users as well as re-architect their legacy applications.Who We AreWe are looking for a talented Salesforce Developer who enjoys working on challenging, high impact problems. You would design world-class Salesforce applications for our evolving requirements. As a Salesforce developer, you will be responsible for defining the designs and building solutions within Global Field Operations (GFO) Salesforce platform. You will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment. The right candidate will possess the ability to understand business requirements and processes, and translate these into innovative solutions that are highly usable and scalable. The ideal candidate should also possess a natural curiosity and sharp analytical skills. If you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of our initiative, come join us! Key job responsibilities* As a Salesforce architect and developer:* Own end-to-end architecture, design, development, security, best practices, CI/CD, and testing* Design and deploy solutions using Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs* Develop, test, and document custom implementations, integrations, and data migrations* Adhere to coding standards, participate in reviews, and maintain application security* Provide expertise on configuration vs. coding vs. off-the-shelf products* Support integrations across Salesforce ecosystem and cloud technologies like AWS* Collaborate with product owners to deliver tailored, value-driven solutions* Translate requirements into well-architecture solutions* Participate in technical design sessions and documentation* Identify innovative ways to leverage Salesforce for process improvement* Maintain technical documentation and provide user training* Communicate status, risks, and mitigations to maintain timelines* Serve as tech lead for external consultant projects when neededAbout the teamAWS Global Field Operations deploys innovative edge solutions worldwide. AWS, the leading cloud platform, powers businesses from startups to global corporations. We value diversity and encourage all candidates to apply, regardless of traditional qualifications. Work-life harmony is prioritized, with flexibility as a key cultural element. Our team supports new members through mentorship and knowledge sharing, focusing on career growth and skill development. We balance technical and soft skills, aiming to challenge the status quo and innovate for our customers in a fast-paced, global environment.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Proficient in MYSQL, Apex, JavaScript, Native, VisualForce, IAM, Lambda, SNS, SQS, and API gateway. ...

Principal Product Manager-Technical, Compliance, PubTech Ad Request

Amazon is investing in building a customer centric, world class advertising business. In this role, you will be on the forefront of developing publisher solutions across Streaming Video, Streaming Audio and Display Advertising. These are nascent, high growth areas, including Amazon Prime Video, Amazon Music, and new acquisitions in Podcasting, where scalable, programmatic Ad publisher solutions are critical to business success.You will be working closely with engineering and science organizations and will own planning and program execution for new products and features to help publishers comply with privacy and competition regulations within Amazon Publisher Technology Ad Tech stack. You will work across multiple organizations and develop requirements in the form of high-level epics and roadmaps, as well as detailed user stories for developing different components of the data processing solution. You will partner with science and engineering leaders to build the long-term and short-term roadmap and ensure timely release of products and solutions. You will work closely with scientists and engineers building new systems and solutions, influencing product features and architectural choices that lead to better experiences for media publishers, advertisers and end consumers.Key job responsibilities• Stay up-to-date with developments in worldwide regulations impacting Ad Publishers• Establish a vision for PubTech compliance and drive organizational alignment to that vision• Build a coherent roadmap delivering on that vision and accounting for risk/learning• Work with engineering and science teams to plan and execute technical programs, product launches, operational activities, and process improvements• Foster healthy, active cross-team relationships. Use stakeholder input to identify clear priorities and requirements• Understand cross-team and cross-project dependencies. Be able to see around corners to address issues early• Continually raise the bar on deliveries, launches, requirements, operations, process• Derive learning from projects and feature deliveries. Use this information to inform new features and process for core and shared componentsBASIC QUALIFICATIONS- Bachelor's degree- 4+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Enterprise Architect, WWPS FedCiv

Do you like helping U.S. Government agencies design, visualize, and realize innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for planning, visualizing, and leading these groups in understanding application architectures and integration approaches? Do you have the consultative and leadership skills to launch a project on a trajectory to success?Amazon Web Services is looking for highly talented, hands-on, and technical enterprise architects to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will: - Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with U.S. Federal customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of U.S. Federal customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or enterprise architect. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of experience building and implementing technical infrastructure and services, and/or consulting experience advising such operations- 2+ years in a technical leadership role e.g. Engineering/Technology Lead, Senior Solutions Architect, Lead Architect/Engineer, etc.- Experience designing and implementing enterprise-grade architectures for US government agencies, enterprise grade solution and collaborating with development teams to break down functional pieces into a customer implementation roadmap- Strong background/ experience working with Enterprise Architecture Frameworks (e.g. SAFe, TOGAF, Business Capability maps, Value Maps) and management frameworks (e.g. ITIL v3 processes, COBIT, CMMI)- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Principal Technical Program Manager, Tablet/eReader

Do you enjoy the challenge and ownership that comes from driving complex, cross-functional and cross-organizational projects? Are you equally comfortable digging into business requirements and product planning, as well as drilling into technical architecture and design? If this type of work appeals to you, then maybe you are the right person to drive new features for the Amazon Kindle e-Book store website, Kindle Mobile reading Apps and innovative digital content services to provide the best possible shopping and reading experiences for our customers world wide.The Kindle Team is looking for a passionate, results-oriented Technical Program Manager who will be responsible for delivering engaging and innovative shopping and reading experiences for Kindle customers. In this role you will be responsible for conceiving, prioritizing, and executing development projects driven by your obsession to provide the best experiences for Kindle readers world wide. As a key leader for Kindle Content Engineering, you will work directly with multiple teams across development, program/product management, finance and tax, and the broader Amazon tech community to build and launch these software solutions and drive associated programs.This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will also be responsible for setting project management standards and expectations and delivering large, cross functional projects.Key job responsibilities Thinking big and working with business stakeholders and technology leadership to define strategy and requirements. Delivering results by leading cross functional development teams from design to roll out. Earning trust through regular communication with senior management on status, risks and change control. Owning all metrics around initiative goals you will define. We make decisions based on data. Being resourceful and creative to overcome obstacles and turn challenges into opportunities.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Cloud Consultant, WWPS , ProServe

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced technology professional, you will be responsible for: * Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs* Providing technical guidance and troubleshooting support throughout project delivery* Collaborating with stakeholders to gather requirements and propose effective migration strategies* Acting as a trusted advisor to customers on industry trends and emerging technologies* Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team* Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.* Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.* Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.* Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.* Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of experience in cloud architecture and implementation- 1+ years of software development tools and methodologies- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Principal Technical Program Manager, Measurement, Ad Tech, and Data Science (MADS)

Advertising at Amazon is growing incredibly fast by providing efficient tools to drive sales for our vendors and sellers. These customers need tools that help them get the most from their advertising dollar in the least time. As a Principal Technical Program Manager on the Reporting User Experience team will be responsible for defining and delivering our end-to-end application programs that have broad cross-organizational impact, focus your work on large engineering strategies, and gain a deep understanding of your customer and business landscape. Your contributions will directly lead to new ad products, innovative new experiences, and faster execution for engineering teams. If you enjoy working with high performance teams, being part of a rapidly growing business, and inventing creative solutions to complex program development scenarios, this may be the role for you.Key job responsibilitiesThe Measurement and Data Science (MADS) Reporting User Experience team is responsible for the software that hundreds of thousands of advertisers use to manage their advertising strategies on Amazon. These tools are also a fast evolving fabric that enable rapid development by teams across Ads. You will collaborate closely with our product and technology leaders, own the technology roadmap for a broader set of systems, and manage a portfolio of programs to meet emerging customer needs and technologies. As a single-threaded program owner, you will gain a deep understanding of the end-to-end product architecture and bring the knowledge of our systems to bear as you find ways to drive highly complicated cross-functional programs across the technology stack. In addition to proactively driving business and system-level reviews, the Principal TPM is responsible to consistently bring strong, data-driven, and strategic technical judgment to decisions and creating a bold vision for how Amazon Ads guides our customers through the next stages of their growth.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- A deep understanding of the software development process, and a proven track record of shipping software quickly, then iterating on the experience ...

Principal PM-T, Personalization, P13N

Within Amazon Personalization, we seek to understand each customer uniquely, more completely, and collectively, deeply personalizing the experience to each customer across every service they use. We are looking for a Principal PM-T to define a multi-year product strategy and influence teams and leaders across the company towards a shared mental model on how to deliver deeply personalized, shareable experiences. Through our investments, we seek to leverage the latest advance in generative AI to deliver new experiences for customers.We own the experience to create profiles on the Amazon Store and key services and experiences that help us understand durable preferences about each customer, while making those insights useful to deliver a deeply personalized experience. We also own the roadmap for experiences that enable customers to manage their profiles across all Amazon services, including Alexa, Prime Video, Kindle, and others. Together, this PM-T will be influencing product strategy across multiple VP-led organizations.Key job responsibilities* Define and articulate the product strategy across a range of front-end experiences and Tier-1 services* Define and articulate a product strategy to leverage generative AI to deliver transformative personalized customer experiences* Influence multiple VP-led organizations on their CX approaches and investment priorities* Collaborate with Senior SDEs and Principal Engineers across organizations to define scalable technical approaches* Own the branding approach and go-to-market strategy for new-to-world products and experiences* Navigate ambiguity to define org-wide product strategy and annual prioritizationBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Principal Technical Product Manager, Platform Software, Ring Application Platforms

At Ring, our software is what creates unique experiences for our customers. From seeing who’s at your front door, to sharing precious moments with loved ones, or searching for proof of extraterrestrial life, Ring’s software platforms strives in keeping people close to what’s important.The primary responsibility of the Principal Product Manager - Technical (Principal PMT) is to own and drive multiple software services and platforms as products. As a Principal Technical Product Manager in the Ring Application Platform Team, you will help create and drive the product strategy, vision, and roadmap, with a high degree of ownership over critical features that emphasize customer experience. This role is inherently cross-functional - you will work closely with HW/FW/SW engineering, product design, security, legal, privacy, customer experience facing product leaders, devices teams, and executive teams to envision, develop, and launch innovative platforms to be leveraged by millions of devices.Key job responsibilities- Manage the entire product life cycle from inception to launch- Drive the development of the strategy, roadmap, and business plan for your product areas while working with various teams.- Be a passionate advocate for the customer; understand and articulate customer needs, conduct ongoing customer research, leverage internal knowledge and expertise, and prioritize market requirements- Inspire the team with the product vision, and work cross-functionally to bring that vision to life- Write requirements documents, define use cases and CX, and own the business metrics and KPIs for your products, services and platform- Drive product launches, including working with public relations, marketing, executives, and other product management team members- Serve as the product expert, assisting marketing with press briefing, industry talks, and white papersA day in the lifeA day in the life of a successful candidate will require them to be both creative and analytical. They will effectively navigate matrix organization where product, engineering, and program exist in different reporting structures and VPs. They will be adept at synthesizing a variety of technologies and capabilities into software solutions that Ring’s customers love. This person will be customer obsessed and love our products. They will have a proven track record of building and scaling successful cloud based software solutions. This person will be responsible for driving platform roadmaps while balancing tight delivery timelines.About the teamFirst and foremost, the Ring App Platform Team believe that good software comes from motivated and passionate people. Guided by Amazon's Leadership Principles and our Organizational Tenets, we strive to build innovative services that create amazing experiences for our customers, creates value for our businesses, and drives revenue for the RBKS, Amazon, and our partners. We are committed to supporting each other by sharing knowledge, providing feedback, and pitching in when needed. We improve our own capabilities through training, job rotations, knowledge sharing, and innovation. We continuously monitor our performance and constantly adapt to feedback.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Senior Product Manager - Tech, Alexa Smart Home

Alexa Smart Home is evolving Alexa into an intelligent, indispensable companion that helps customers get the most out of the technology in their home. Our homes are an important part of our daily experiences, now more than ever. They are where life happens, where we grow up, where we laugh, bond and feel safe and secure. We are an organization committed to bringing the next generation of Alexa Smart Home experiences to customers. We are looking for an experienced Technical Product Manager who has a passion for innovating on behalf of customers using the latest Large Language Model (LLM).Key job responsibilitiesAs a part of the Smart Home Voice Experience team, you will be responsible for helping customers to control, configure, and troubleshoot their smart home devices, using a natural and conversational style, powered by Large Language Model (LLM). You will own and be responsible for defining the roadmap and implementing features to enhance the voice interaction experience. You will build experiences and measure success using quality KPIs.A day in the lifeAs a Senior Technical Product Manager, you have an enormous opportunity to impact the customer experience, design, architecture, and implementation of products and services. You will drive product strategy and definition, and collaborate with UX design, engineering and science to develop and launch features. You will deliver recommendations to senior executives and drive alignment across levels, functions, and organizations.The ideal candidate has a passion for innovating on behalf of customers, solid understanding of the software development process, and a demonstrated track record of delivering new features and products. They value collaboration, data-driven decision making, learning, autonomy, and can comfortably communicate with others, in both technical and non-technical roles.About the teamThe Alexa Smart Home Voice Experience team is a group of tenured Amazonians working on a singular mission to offer a best in class voice experience to control smart home devices. You will be working alongside a team of high performing individuals who love challenges and experimentation. We are led by a tenured Amazon leadership team that is committed to team growth and team member satisfaction.Checkout this video of how customers are using Smart Home devices with Alexa: https://www.aboutamazon.com/news/devices/how-alexa-makes-the-emerald-forest-even-more-enchanting#VideoBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Product Manager - Tech, Digital Acceleration

Digital Acceleration (DA) is a core technology team that powers eCommerce for worldwide Amazon Digital Businesses such as Prime Video, Books, Audible, Music etc. Businesses use DA capabilities to sell digital content and subscriptions to customers, to ensure these are accurately and completely recorded in Amazon general ledgers, and to calculate and pay royalties etc.As part of this overall strategy, we are seeking an experienced, results-oriented Technical Product manager to lead product management for the royalties and payments domain in DA. In this role, the candidate will be responsible for setting the vision and strategy for the next generation Royalties and Vendor Payment solutions for Amazon Digital businesses. The candidate will work closely with engineering and product teams within DA, Amazon Digital businesses and other stakeholder teams to define product requirements and build the roadmap to automate royalty calculation, payment and accounting processes. The ideal candidate for this role will have strong ownership, business and product sense combined with a solid understanding of technical and business concepts. You will need to thrive and succeed in an entrepreneurial environment without being hindered by ambiguity. High judgment, ability to influence, analytical talent, exceptional communications, the ability to partner with technical and non-technical stakeholders and leadership are essential to success in this role.Key job responsibilities- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningAbout the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...