Project/Program/Product Management--Technical

The Inventory & Fulfillment Technology (IFT) team is at the core of Kuiper’s global operations, driving the systems and processes that manage inventory planning, management, fulfillment, and reverse operations for the Customer Terminal (CT) business. We are responsible for developing scalable, innovative solutions to enable efficient inventory processes, ensuring we can meet customer demand seamlessly while optimizing reverse logistics to handle product returns and refurbishments. Our team is committed to making these systems more adaptable and flexible for emerging markets and businesses. Join us if you're passionate about building scalable solutions that tackle complex inventory challenges and deliver significant business impact.IFT is seeking a Principal Product Manager - Tech (PMT) to lead the strategic design, implementation, and execution of high-visibility programs central to Kuiper’s global inventory planning efforts. In this role, you will work closely with both business and technical teams to break down complex inventory requirements, design solutions to streamline processes, and balance business needs with technical constraints to ensure successful execution.The ideal candidate will have hands-on experience in inventory management systems, working across diverse partner teams to deliver comprehensive solutions. If you have excellent problem-solving skills, strong judgment, the ability to influence stakeholders, and want to drive impact on Kuiper's global inventory operations, this is the role for you.Key job responsibilities• As the Principal PMT, you will be responsible for defining and delivering large-scale initiatives. This includes gathering system requirements from internal and external customers, writing technical specifications, managing project timelines from design through release, and overseeing successful launches.• You will lead and coordinate efforts between internal teams and external partners to develop and implement inventory planning, fulfillment, and reverse logistics solutions for the CT business.• You will drive the inventory placement and planning strategy, focusing on both initial placement and rebalancing of inventory to ensure optimal availability and minimize supply chain disruptions.• You will make the appropriate trade-offs to select the right inventory allocation systems, balancing engineering feasibility with financial constraints to ensure sustainable and scalable solutions.• You will bring a strong technical product management background, with experience in scalable inventory and reverse operations systems.• You will thrive in a fast-paced, entrepreneurial environment, overcoming ambiguity and balancing competing priorities.• As a Principal PMT, you will anticipate bottlenecks, manage escalations, make trade-offs, and balance the needs of the business with technical constraints.• The ability to take large, complex projects and break them down into manageable components, develop functional specifications, and deliver them on time is crucial.• Success in this role requires maturity, sound judgment, negotiation skills, analytical capabilities, and leadership.A day in the lifeAs an IFT employee at Kuiper, your day involves collaborating with Engineering teams to prioritize critical work, ensuring alignment with launch deadlines. You'll engage with customers and regional leaders across continents to define requirements, balancing global fulfillment needs with regional nuances. Coordinating with external technical teams is key, as you develop and execute a comprehensive plan to meet technical deliverables on time. Your role is a blend of technical oversight and cross-functional collaboration, ensuring that each aspect of the global fulfillment strategy is ready for launch and optimized for success.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 10+ years in supply chain, product/program management, marketing, business development, or technology, with a track record of leading large-scale projects.- Excellent and proven C-Suite written and verbal communication skills.- 10+ years Supply Chain and Planning experience - 7+ years of experience managing and leading cross-functional teams- Experience with MS Office, specifically Excel- Understanding (and practical application) of LEAN.- Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field from an accredited institution. ...

Do you have IT consulting leadership experience deploying technology and IT transformations within Fortune 500 financial services (FS) enterprise organizations across infrastructure technologies, disciplines, practices and transformations? Have you built and led successful consulting practices? Do you have broad technical skills and experience across all aspects of cloud infrastructure? Can you build and lead a technical specialty team to deliver new capabilities to our Enterprise customers?The Amazon Web Services Professional Services team is looking for a Delivery Practice Manager (DPM) that can manage, develop and guide customers in their adoption of AWS Cloud solutions, including innovative solutions around DevOps.The DPM will focus on FS customers and DevOps, and will manage a team of direct reports. The DPM will develop a long-term plan to develop the right skills across its team. The team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer need. The DPM also acts as a trusted advisor for our Enterprise customers. The role includes all aspects of people management, relationship development, delivery oversight, and program management in their accounts.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilitiesBuild and manage a Professional Services team with a specific focus on sales support, delivery success, and best practices.Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.Collaborate with vertical teams in charge of end-to-end relationship with Enterprise customers to develop bold cloud strategies, leveraging technical or IT Advisory / IT Transformation skills to understand customers' business drivers and application portfolio and support the full cycle from pre-sales to project delivery.Key job responsibilitiesBuild and manage a Professional Services team with a specific focus on sales support, delivery success, and best practices.Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.Collaborate with vertical teams in charge of end-to-end relationship with Enterprise customers to develop bold cloud strategies, leveraging technical or IT Advisory / IT Transformation skills to understand customers' business drivers and application portfolio and support the full cycle from pre-sales to project delivery.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Do you have consulting leadership experience deploying digital, data, technology strategy and execution within Fortune 500 enterprise organisation? Have you built and led successful consulting practices? Do you have broad technical skills and experience across Cloud, Innovation, Infrastructure, ML/AI, Data and Analytics, IoT and High-Performance Computing? Can you build, lead and influence practice managers and consultants in a professional services team to deliver these new capabilities on the AWS platform to our enterprise customers?At AWS, we are looking for a Senior Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving cloud technology topics such as Digital, ML/AI, data analytics, IoT, high performance compute and innovation; delivering business outcomes that contribute to our customers' transformation journey. An SPM will focus on a geography and will manage a team of direct reports (Practice mangers). The SPM will develop a long-term plan to develop the right skills across the team, influence the go-to-market strategy within the region and collaborate across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS7+ years delivering Consulting / Professional Services5+ years experience in hiring, developing and leading IT consultantsSolid, hands-on experience delivering business value to customers with Cloud-based data solutionsTransformation to actively support the delivery of projects.Has presented to IT executives as well as to technical subject matter experts. Routinely engages at these levels with customers, as well as with their consulting partners. ...

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We're looking for an innovative and customer-obsessed Product Manager to join Monetization team in Sponsored Products, who will work backwards from our customers, including Amazon shoppers and advertisers and take our products to the next level. This role will define product vision and drive growth of our core search ad experiences across worldwide Amazon stores. This is a high visibility role, and will require the candidate to influence without authority across organizations and be comfortable in making high judgment decisions, both with and without data. The role will require demonstrated experience in operating in a complex and ambiguous environment, but adept at breaking down these ambiguities into manageable and tractable milestones, while making progress towards achieving the end vision through continuous experimentation. Key job responsibilities- You will engage with customers including advertisers, integrators, and partner teams to help formulate the vision, and define the features, goals and metrics that drive the science and engineering team to turn your vision into product. - You will work closely with software engineers and scientists making the right design decisions and trade-offs aligned with the product vision and innovate on launching cutting edge machine learning models. - You will tackle challenging problems and coordinate high profile projects across multiple teams. - You will use customer anecdotes to find inspiration, and data analysis to confirm your hypothesis. - You will contribute to the organizational planning for one of the largest advertising programs on the planet, present to senior executives, and evangelize your vision and promote wins to build your reputation as a leader.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Amazon's Traffic Engineering organization builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. Traffic Engineering is making significant investments in edge computing, as we believe it will revolutionize the way our store builders and customers interact with our platform. By bringing compute, storage, and data processing closer to the source of the data, edge computing will enable faster, more responsive, and more reliable experiences for our customers and sellers, ultimately driving greater engagement and satisfaction.As the Principal Product Manager - Technical for Edge Compute Services, you will have the unique opportunity to define the product strategy and roadmap for these cutting-edge solutions. In this high-visibility role you'll enjoy exceptional autonomy and the freedom to shape the strategic direction of the product, make key decisions, and drive execution across the entire lifecycle. You'll work on technically sophisticated, mission-critical systems that power Amazon's vast ecosystem, leaving a lasting mark on the company and its customers. Key job responsibilities- Identify emerging trends, customer pain points, and opportunities in the edge computing landscape.- Define the long-term product vision and strategy for Edge Compute services, aligning with the overall Amazon Stores' business objectives and technology roadmap.- Develop a comprehensive product roadmap that prioritizes initiatives based on technical feasibility considering Amazon's complex distributed graph of services, and business impact for Amazon customers.- Work closely with engineering teams to translate the product strategy into detailed requirements, user stories, and technical specifications, ensuring on-time delivery of high-quality, customer-centric features.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of product or program management, product marketing, business development or technology experience ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholder capabilities and increasing cloud adoption.Key job responsibilitiesWE ARE LOOKING FOR CANDIDATES WITH THE FOLLOWING:You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with State Local Government and Education customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules and milestones, budgets, team goals, and defining success criteria.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.This is a customer-facing role and you will be required to travel to client locations and deliver professional services as needed.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS* 7+ years of customer-facing, large scale implementation across multiple cross-functional teams.* 3+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.* Bachelor's Degree or equivalent experience.* Experience implementing cloud technologies.* Experience in managing project financials, revenue forecasts and contracts. ...

Are you passionate about the customer experience? Innovating on behalf of established and emerging Amazon businesses? Amazon Digital Commerce powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.As Principal Product Manager - Technical, you will be responsible for the definition and development of the product roadmap for our subscriptions in-app purchase solution. You will help shape product strategy, while working with engineering, to deliver features based on this vision. You will work with internal stakeholders to identify short and long term goals and product features that make it easier for customers to manage and engage with their digital subscriptions, regardless of where they signed up. We are looking for someone who is customer focused with a passion for innovating to facilitate business growth and create a first-class customer experience.Key job responsibilities• Work closely with leadership and cross-functional teams to develop and deliver innovative software and services that enable purchase and management of subscriptions, and memberships.• Partner with software engineering, digital clients, Customer Service, Marketing, and business intelligence teams to create best-in-class solutions for customers.• Work with technical and non-technical stakeholders to understand and improve product capabilities.• Analyze customer feedback and usage metrics to identify key pain points.• Build innovative concepts and successfully champion them through senior management and stakeholder leadership teams.• Work successfully across digital businesses to ship new features and add meaningful customer experience updates.• Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.• Present confidently to senior management, external clients, and other large audiences.• Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality.About the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

We are seeking several Principal PMTs to develop and launch science-driven products and programs that improve employee experience for over 1.5 million Amazonians worldwide. The products our team is developing improve all aspects of work for employees and managers including benefits, compensation, recruiting, voice of employee, management, and culture. We are developing tools to accelerate use of data and science in business decisions, and to support robust and reliable scientific insights to guide business decisions. You will work closely with business partners and an interdisciplinary team of UX and science experts in economics, applied science, and engineering, to create and deliver positive impact for Amazon employees at scale. This is a unique opportunity to shape the future of employee experience at Amazon through cutting-edge technology and data-driven insights. If you are a visionary product leader passionate about creating innovative solutions that drive positive change, we would love to hear from you.Specific products include: - Reimagining company-wide employee feedback tools with generative AI and statistical models to provide actionable insights. - Building predictive models to help leaders understand the impact of policies on employee sentiment and attrition.- Creating productionized AI/ML solutions that enable leaders to design and scale programs that improve experience. - Technical products that support our communities (Leadership Principle: Success and Scale Bring Broad Responsibility) by helping make important government data resources easy-to-access and use for public policy leaders and their constituents, so policy and community leaders can make informed, data-driven decisions together. Key job responsibilities- Define and drive a multi-year product strategy and roadmap for employee listening, with a focus on leveraging emerging AI technologies like large language models and causal machine learning to improve employee experience through scalable, data- and science-driven decisions.- Engage directly with Amazon's most senior leaders to deeply understand their workforce needs and translate them into innovative AI-powered product capabilities.- Own the full product lifecycle, delivering long-lasting, high-impact solutions that empower leaders with science-backed data.- Collaborate closely with science and engineering teams to develop and integrate state-of-the-art employee listening tools and models.- Deliver comprehensive product documentation such as 3 Year plans, product vision documents/PRFAQ’s, technical requirements, and AI ethics guidelines to ensure responsible development of GenAI.- Influence priorities across Amazon by demonstrating the transformative potential of applying advanced AI, quantitative analysis, and science-driven recommendations to improve employee experience.- Mentor and develop other product managers, fostering a culture of innovation and customer obsession within the team. Lead strategic planning to achieve ambitious technical and business goals, collaborating with science, engineering, and HR teams.- Define clear goals, objectives, and success metrics in the planning and execution space, identifying risks and developing mitigation strategies.About the teamThe People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon and the lives, wellbeing, and the value of work of Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models, AI/ML technologies and software solutions to accelerate informed, accurate, and reliable decision backed by science and data.BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience working with and influencing senior level stakeholders- Ability to understand and communicate complex quantitative and ML/AI concepts- Experience with Agile development processes for machine learning systems- Experience successfully delivering complex technical products ...

Are you obsessed with helping customers find the entertainment they love? Do you thrive in building something from scratch and growing it to impact millions of customers on a daily basis? Fire TV Channels is an ambitious new free streaming service that brings customers a one-stop shop for fun daily content in News, Sports, Entertainment, Lifestyle and more in a personalized experience built for Amazon devices.We are looking for a Senior Product Manager - Technical to lead the strategy, development, and scaling of new revenue-generating experiences for Fire TV Channels at the nexus of the customer, content provider, and advertiser. This role will lead product strategy and delivery for Fire TV Channels expansion across new international marketplaces and device surfaces to grow our addressable customer base. You will develop innovative experiences for millions of customers, work with top global and national content brands, and create industry-leading ad inventory for video advertisers. This opportunity puts you in the driver's seat of a new and growing business. We work in the middle of one of the fastest growing areas of entertainment, and our team has full P&L responsibility with engagement, revenue, and profit goals. You will drive the strategy and vision for our products, and develop roadmaps and features that deliver exceptional customer experiences. The role is inherently cross-functional -- you will work closely with engineering, design, business development, content, marketing and executive teams to bring products to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical, able to work extremely effectively in a matrixed organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products that customers love. Key job responsibilities- Define the product vision working backwards from delightful and differentiated customer experiences- Develop a cohesive expansion strategy optimizing product and functional levers to grow our customer base and engagement- Create high quality product roadmaps and detailed, crisp business requirements and user stories that drive UX and technical designs- Gain buy-in for the product vision and roadmap both internally and with key external partners- Manage prioritization and trade-offs among customer experience, content and advertiser partner experience, business opportunity and execution costs/risks- Work closely with engineering, UX, content, marketing, finance, and legal teams to invent and simplify for high velocity product delivery- Break down ambiguous and complex problems, proactively identifying and resolving strategic, technical, business, and customer-impacting issues- Drive product launches and go-to-market working with marketing, public relations, executives, and other teams across marketplacesAbout the teamThe Fire TV Channels team is part of the Fire TV Content & Advertising organization, which combines entertainment and advertising technologies, smart TVs and Alexa to help our customers discover and engage with content and help Amazon lower prices. We operate at Amazon scale, designing and deploying software that is enjoyed by millions of active users globally. We solve significant customer problems in the consumer electronics space through devices, mobile applications, computer vision, and machine learning. One of our product lines is Fire TV, a global leader with over 200MM streaming players and smart TVs sold worldwide.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The RISC (Regulatory Intelligence, Safety & Compliance) Product team is seeking an experienced Principal Product Manager-Tech to drive the vision and strategy building out foundational risk assessment functionalities.Our team's mission is to protect customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products. Key job responsibilitiesYou will be responsible for driving a multi-year vision for developing foundational risk assessment tools that keep customers safe. You will be responsible for facilitating external partnerships as well as working cross functionally with internal teams spanning business, engineering, design, category management, machine learning, customer service, legal, and operations functions to effectively implement your solutions. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Locations available are New York City and Seattle. Physical Stores Ads is a rapidly growing team within Amazon Advertising whose mission is to drive outsized advertising with Amazon’s physical stores and have our advertiser customers prefer our offerings when it comes to reaching and engaging in-store shoppers, measuring impact, and achieving their advertising goals. Our primary customers are advertisers who sell products within our stores. Advertisers not endemic to the stores are also our customers, and we can offer unique ways to reach customers out-of-home and in the context of their shopping activities.In this role, you will develop greenfield advertising solutions that help advertisers reach customers in the physical world, including Amazon's owned and operated physical stores and 3P out-of-home placements. This is a true "day one" opportunity to surprise and delight advertisers and advance the advertising industry forward.The Principal PMT will guide our technical development teams and be the all up accountable individual to make their product line a success. This role will encompass aspects of strategy, technical product development, detailed analysis and commercialization. You will build long term plans and drive execution against those plans. You will be responsible for building many of our capabilities from the ground up, navigating green field opportunities, delighting our customers, and building long lasting and growing ads business. This is a truly unique opportunity to be on one an exciting, cutting edge, and distinctive initiative with high visibility from senior leadership.The right candidate will possess strong problem-solving skills and the ability to identify and test business opportunities across a new domain. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.You must be able to communicate up, down, and out, to both technical and business leaders. Strong preference for domain expertise in out-of-home advertising. You must be able to successfully drive and build ad products and balance the business needs against technical constraints. You must be able to take large, complex problems and break them down into manageable components, then deliver them in a successful and timely manner. Being a self-starter, showing maturity, high judgment, negotiation skills, ability to influence, ability to partner effectively with 3P tech partners, analytical talent and leadership are essential to success in this role. This is a unique and rare opportunity to get in on the ground floor and help shape our Advertising and Physical Stores technologies, products and business.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Calling all inventors! Are you excited about Advertising technology? Love to work at the intersection between Machine Learning, Customer Experience, and Revenue Growth? Keep reading. Advertising at Amazon is growing incredibly fast and we are responsible for defining and delivering a collection of advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create unique advertising experiences for hundreds of thousands of advertisers and shoppers globally. Our team's mandate is to launch and accelerate the Amazon Business (B2B) advertising business as it requires a differentiated customer and advertiser experience. We own the end-to-end advertising experience including placements, creative, ad serving, advertiser experience, and marketing. As Principal Technical Program Manager (TPM) for Amazon Business Advertising, you will help build a new Business-to-Business (B2B) advertising experience from the ground up and create and launch features for both advertisers and business shoppers globally. You will partner with engineers, product managers, other TPMs, and senior management to help create these world-class solutions. Due to business’ unique purchasing requirements across size, industry, and other attributes (e.g., the largest companies in the world, your favorite bakery, your local government, your college alma mater), you will develop a mix of bespoke and scalable experiences for B2B buyers that drive discovery based on their needs. You will also create simple and coherent experiences for B2B advertisers built on top of multiple unique full stack advertising products.We're looking for a Principal TPM who is passionate about innovating on behalf of customers, thrives on solving tough problems, demonstrates a high degree of product ownership, and wants to have fun while they make history.#Amazon Ads#amazonbusinessads#adptjobsKey job responsibilitiesA Technical Program Manager (TPM) will partner with engineers, other TPMs, and senior management to help create world-class solutions. Part of your responsibilities will include:- Manage cross-team and cross-organization delivery of long-term customer-facing programs.- Manage business requirements, design, performance expectations and goals with all stakeholder teams.- Partner with other leaders to define business and architectural strategy and build roadmaps for the programs you and your team own.- Be responsible for the overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run.- Manage prioritization and tradeoffs across engineering, customers, and time to market.- Drive architecture, engineering and integration decisions and timelines with dependency teams.- Establish business processes and policies as well as metrics and indicators for success.- Develop, report, and continually improve business performance metrics.- Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals. - Translate customer’s business requirements into technical/functional specifications for the engineers - Ascertain the true requirements underlying feature requests; recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines- Participate in deep architectural discussions to ensure solutions are designed for successful deployment for sales and marketing- Capture, share and leverage your best practice knowledge across a broad group of engineers throughout all subsidiaries - Partner as a technical liaison between customers and engineering teamsAbout the teamThe Amazon Business Ads Tech team owns the advertising experience on Amazon Business (https://business.amazon.com). Our team’s vision is to personalize the business-to-business ("B2B") shopper/decision maker's discovery process and enable them to make more informed policy and purchasing decisions to meet their organization’s complex sourcing needs. In parallel, we provide advertisers unique channels and capabilities to effectively engage and connect with B2B shoppers/decision makers.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

Trust Fundamentals is a cross-functional organization at Amazon responsible for building technologies, programs, and services that create and grow customer trust, and enable Amazon's business partners and stakeholders to fulfill their trust-related obligations efficiently and effectively.We are seeking an experienced, entrepreneurial, and technically skilled leader who can drive privacy programs across Devices and Services. In this role, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products and services.Key job responsibilities• You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details;• You will be responsible for delivering results while working in an ambiguous environment;• You will need a strong bias for action and be able to handle multiple priorities simultaneously;• You will define strategy and build and execute roadmaps for the programs you own;• You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run;• Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.A day in the life• Dive deep with your customers to identify and understand their painpoints;• Think big to build durable products that anticipate future painpoints;• Use your technical judgment and understanding to test assumptions;• Track deliverables, keep stakeholders inform, escalate when necessary;• Evangelize your products and drive adoption;• Think through all aspects of your products' life cycles, incl. business, technical, legal, and marketing;• Help others grow professionally.About the teamWe are responsible for building the enabling technology so that personal data is governed according to customers' wishes and expectations. Our mission is to instill and grow customer trust.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

At AWS, we use Artificial Intelligence to identify every customer need across all AWS services without customers needing to tell us about their issue, and then seamlessly connect them to the most appropriate resolution, eventually fulfilling the vision of a self-healing cloud. We are looking for a Sr PMT who is a relentless self-starter with a track record of delivery, someone with a true pioneering spirit who will boldly do what’s best for our customers. Leveraging a wide range of AI/ML and automation techniques, you will have an opportunity to invent, design, and launch solutions that will directly impact every customer across all AWS services. Key job responsibilitiesYou possess an established product management track record, experience launching mission-critical systems, and a well-rounded technical background in automation, GenAI / ML technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. You will be responsible for defining the roadmap for automation initiatives in AWS Support, including how GenAI can be leveraged to expand automation coverage and delivery velocity. You will partner with multiple science and engineering teams to build cohesive user experiences across the tools used to deliver our world-class Support. You will be at the forefront of ML and Cloud technologies with interactions across the full breadth of AWS services.About the teamThe AWS Kumo team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo’s products, used by AWS customers and the support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team packs a punch with principal level engineering, science, product, and leadership talent. We combine the culture of a startup, the innovation and creativity of an R&D Lab, the work-life balance of a mature organization, and technical challenges at the scale of AWS. We have unfettered curiosity and drive to help build “best in the world” support experiences that customers will love!BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 3+ years of experience in a technical product leadership role focused on automation, GenAI and/or ML ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? Are you passionate about improving customer experience?We are seeking a Principal Product Manager-Technical to join the Voice of Customer (VOC) team within the Worldwide Customer Service (CS) organization. We are a cross-functional product, program, science, and engineering team who own a suite of world-class products, tools, and services focused on delivering real-time customer sentiment, feedback, and insights to a vast array of teams and leaders across Amazon.In this role, you will be responsible for driving the vision and product roadmap for Amazon’s flagship suite of VOC products, tools, and services. You will lead requirements gathering, prioritization of feature development, and own driving product metrics and business outcomes. You will partner closely with program managers, business leaders, and software engineers, as well as our data and research science teams to identify opportunities, develop strategies, and launch new products and features that deliver valuable customer insights and drive large-scale business impacts. You will be a trusted thought leader within a team that obsesses over the Worldwide CS experience and the applications and tools supporting their day-to-day interactions with customers. You are expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. This position has a high degree of visibility to senior executive leaders across Amazon, so you will need to be able to communicate clearly and compellingly at all levels and to both technical and non-technical audiences. You should have a positive attitude, collaborative work style, and strong work ethic; you will work fast and smart, and adapt and iterate quickly. Key job responsibilities- Define and drive the multi-year vision for the VOC product portfolio- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of AI/Large Language Models (LLMs)- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Deliver 3 Year Plan, Vision, PRFAQS, and Business Requirement (BRD) Docs.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Influence senior leaders across Amazon and communicate Amazon CS' AI/ML vision, strategy, goals, status, and customer impact.A day in the lifeOn a daily basis, in addition to working with teams within CS and VOC, you'll have a chance to work across the many teams, functions, and business verticals that contribute to Amazon’s growth. You will work closely with senior leaders across Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. You will be responsible for key workstreams including product strategy and delivery (PRFAQs, BRDs), stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- Experience in technical product management, program management or engineering- Experience owning/driving roadmap strategy and definition- Experience owning feature delivery and tradeoffs of a product- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of product management experience ...

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.AFT is seeking a product manager to help us define high visibility/ impact products for a green field initiative, at the heart of Amazon's operations. In this role, you will work across business and technical organizations to break down complex business requirements into manageable products to solve complex technical problems, balance business needs versus technical constraints, and ultimately drive successful product execution in a timely and agile manner. You will have end-to-end ownership of long-term product vision and feature definition. Our Flow systems automate the flow and labor management decisions within the fulfillment facilities. From the moment inventory is scheduled to arrive into the fulfillment center it is processed and stowed to ensure its readiness to fulfill customer orders. Once the order is placed the inventory is picked and the customer shipment flows through various manual and robotic processes up until customer package leaves the fulfillment facility on its way to the customer. Our systems ensure fast and optimal flow within the building by putting just the right resources at the right locations while automatically surfacing and resolving any unforeseen risks to ensure Amazon Associate safety and experience and help Amazon to constantly keep its promise to the customers while optimizing and expanding its business operations.Key job responsibilitiesThe ideal candidate brings hands-on industry experience, and is well-versed in working across multiple partner teams to deliver complex solutions. If you have excellent judgment and communication skills, are a strong problem-solver, have the ability to influence people by creating win-win solutions, and want to make a direct impact on Amazon customers, you have found your next role.You should be comfortable engaging with all types of customers ranging from executives to developers, and warehouse operations. You should be comfortable working in a fast-paced environment. We are looking for strong business owners who can Think Big and are comfortable sharing that vision with Amazon's senior leadership.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Outbound FlowAFT’s Outbound Flow team pairs science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon’s Product Detail Page team seeks an experienced and motivated Principal Technical Program Manager to be a single threaded leader on a strategic initiative that will change how customers use and interact with the Product Detail Page WW. One of the most visited pages of the internet, this role will be instrumental to driving customer facing change, and partner broadly across many Amazon Consumer organizations.Do you ever struggle to explain your work? How's this: "Do you shop at Amazon? Do you know the pages where Amazon's product images, details and recommendations are? The page where you click "buy Now" "Add to Cart"? You will own the next germination of that experience. Our team blends machine learning models to rank, select and tailor the page layout for the various products and customer experiences WW. We are responsible for the experiences and services that enable developers, including our own, to create tailored shopping experiences for every customer, product, business and marketplace offered by Amazon. We build scalable and extensible frameworks which allow for many teams at Amazon to innovate within the Offers Experience in a federated manner. If you are passionate about influencing, designing, and delivering the next-generation Amazon customer buying experience, we want to meet you. In this role you will participate in all parts of the software development process, from collaborating with customers on design to executing that design in a scalable and extensible way. You will have the opportunity to solve hard computer science problems and help the business every day. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses. You must be able to: - Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects. - Drive large scale projects spanning teams across Amazon from inception to conclusion, formulate the product vision, define user stories, research appropriate technical solutions. - Clearly communicate vision, plans and project status to Amazon executives and key technical and business stakeholders. - Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities. - Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals. - Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints. - Create, maintain and disseminate project information to stakeholders.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of Cloud Computing. We are currently expanding our Network & Cable Decommissioning (NCD) team and are looking to hire a highly motivated, self-driven Network and Cabling Decommissioning Technical Infrastructure Program Manager (NCD-TIPM) with a robust technical understanding of network and Data Centre infrastructure. The NCD-TIPM will be responsible for the end to end delivery of all network decommission project within their region. Key job responsibilities• Manage multiple team goals and program-related metrics simultaneously within a geographical region of responsibility. • Work closely with partner teams to understand project requirements, define deliverables, deliver on developed roadmaps, and drive on-time delivery.• Anticipate bottlenecks, manage risks, and balance the business needs versus technical constraints.• Lead initiatives and work closely with Networking, Planning and Operations teams.• Effectively co-ordinate and deliver multiple tasks congruently.• Effectively leverage the logical tools and systems that are provided.• Collaborate with various stakeholders to remove obstacles.• Manage assigned work and priorities through ticketing system and/or workflows.• Establish regular communicate cadence for managers on project/program progress and performance issues.• Provide status updates to stakeholders via ticketing system and analytical reports.• Scope effort assigned to the regional team, validate work is ready for decommissioning, advise technicians on required change requests to perform work, and coordinate timely on efforts that have been assigned. • Create or update related training modules / POC to training function.• Travel within geographical work area is required, up to 25% travel outside traditional work area may be required depending on your primary region.A day in the lifeAWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In otherwords, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,networking, power, and cooling equipment that ensure our customers have continual access to the innovation they relyon. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’relooking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts,operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the higheststandards for safety and security while providing seemingly infinite capacity at the lowest possible cost for ourcustomers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them tocompletion.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the jobdescription, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, orincludes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneeredcloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which iswhy we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,there’s nothing we can’t achieve.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusionthat empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversationson Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll findendless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 3+ years’ experience in project management• 3+ years In-depth knowledge of copper and fiber optics.• 3+ years’ experience with cabling infrastructure best practices and methodologies.• 3+ years’ experience coordinating work and priorities through ticketing system and workflows. ...

We are seeking a Data Center Operations Subject Matter Expert that will be responsible for liaising between the service team owners that run the suite of AWS tools that enable our customers to leverage cloud technology in ways that no other company does and our Data Center Operations teams on the ground that care and feed the hardware that makes this possible. This candidate will be working on changing the face of Cloud technology in the region. This role is based in the National Capitol Region. As a Data Center Operations (DCO) Subject Matter Expert you will work as a force multiplier for the Operations team, whose primary responsibility is the running and maintaining of DCO projects, maintenance, and upkeep of the datacenter. Our ideal candidate possesses a natural curiosity, sharp analytical skills, a self-driven approach to identifying work and implementing solutions, and is excited to pioneer on behalf of customers. This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, working with other organizations to drive systemic issue resolution, liaising with service teams and driving project schedules. You will also be responsible for setting project management standards and delivering large, cross functional projects across the Amazon dedicated cloud environment. You will apply both business and technical acumen in a fast-paced, ambiguous and innovative environment.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities* Apply project management methodology to manage scope, plan work, coordinate resource deployment on tasks, analyze risks/develop mitigation strategies and proactively identify and resolve issues.* Own goals involving cross functional projects and stakeholder management.* Solve customer projects by applying technical and problem solving skills.* Provide leadership and perspective, and drive stakeholders to decisions in ambiguous situations.* Apply continuous improvement methodologies to analyze and understand existing processes and workflows.* Develop and manage detailed program schedules and report weekly progress and risks to senior leadership teams across multiple sites and functions.* Participate in team meetings for metric analysis and daily/weekly goals achievement.* Contribute to the development of other team members.* Confident working in a Linux and CLI environment, and working with pre-written network configurations.* Help define metrics to increase our customer uptime* Enforcing Amazons Security Best Practices* Interact with third party vendors & contractors* Contribute ideas to improve operational efficiency* Engage with service owners and close communication gaps with DCO teams across the ADC organization* Share knowledge and help educate less technical staff on the best practices related to all service owner issuesAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in I.T. Related field or equivalent military experience- 2+ years of hand-on experience with server hardware- 2+ years of project management experience- Current, active US Government Security Clearance TS/SCI with Polygraph ...

Amazon is seeking a Sr. Product Manager - Technical to join the Global FP&A Technology (GFT) team within the Corporate Financial Planning and Analysis (FP&A) organization. Our team enjoys a unique vantage point into everything happening within Amazon. We manage complex programs and works closely with multiple stakeholders including Finance, Accounting, and Financial systems teams to solve problems that directly impact Amazon’s financial reporting and planning. The successful candidate will lead company-wide finance transformation product roadmaps to drive innovation in finance planning, reporting, and analytics.As a Sr. Product Manager - Technical, you will use a combination of outstanding leadership, strategic thinking, analytical skills, and cross-functional partnerships to innovate on behalf of our customers. You thrive on working with cutting-edge technology, have a proven track record of owning and delivering world-class experiences to customers that raise-the-bar from an innovation, usability, and design perspective. Lastly, you deliver results in an ambiguous, fast-paced, dynamic business environment and are highly comfortable exercising fantastic judgment across a spectrum of highly diverse problems.If you are passionate about working in the intersection of Finance, Product Management, and Technology, driving product innovation, adoption, user engagement and growth, come join us!Key job responsibilities - Lead product strategy and development for large-scale internal financial system products and technologies.- Work closely with engineering and business stakeholders to understand and communicate requirements, and deliver product features. - Bring the Voice of the Customer to the table, and participate in feature review / trade-off discussions. - Manage delivery of current products concurrently with future product planning. - Actively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals. - Identify and lead projects for process improvements and finance transformation initiatives.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...