Project/Program/Product Management--Technical

We believe that Amazon is the best place in the world to do indirect tax calculation and collection work. Amazon strives to be the Earth’s most customer-centric company, where people can find and discover virtually anything they want to buy online. One byproduct of that mission entails becoming one of the world’s largest collectors of online indirect taxes and fees – including US sales taxes, EU value-added taxes, and other global transaction taxes. The Tax Engine Business Team ensures that Amazon has the right technology and processes to calculate, collect and invoice those taxes accurately in a rapidly changing business and tax environment. Additionally the team also supports continued business growth and innovation by providing world-class services to millions of our customers and Selling Partners all over the world.Amazon is looking for a Principal Product Manager-Technical to join its eCommerce Service's Indirect Tax Calculation – Tax Engine Business team. This team operates in a dynamic and fast-paced environment, striving to ensure Amazon's tax technology and processes are accurate and adaptable to a changing business landscape.In this role, you will play a pivotal part in driving the development and success of our indirect tax calculation products. You will be responsible for providing technical product requirements documents, collaborating with software and business teams throughout the entire project lifecycle –from design-to-delivery, manage tax and testing related queries, and ensuring the delivery of high-impact solutions that meet customer needs and drive business growth. You will also be/become a subject matter expert in tax technology trends and challenges, leveraging this expertise to add value to our customers and differentiate our solutions in the marketplace. Future growth opportunities to take on different types of projects and programs over time are possible within the scope of this team. Key job responsibilitiesAs a Principal Product Manager-Technical on the Tax Engine Business Testing Products team, you'll spearhead the development and enhancement of critical testing tools and frameworks for Amazon's global tax calculation systems. Your primary focus will be on ensuring the quality, reliability, and accuracy of these mission-critical regression testing components through advanced methodologies.You'll lead initiatives to modernize and expand regression testing capabilities, including:* Updating regression suites to leverage cutting-edge technical infrastructure* Improving auditability, data sharing, and security of testing processes* Creating scalable processes to efficiently backfill and maintain a growing library of automated test cases* Defining and refining regression test coverage metrics and dashboardingA key responsibility will be addressing testing challenges faced by the Tax Engine organization. This includes:* Developing new intake processes and prioritization frameworks for testing tool enhancements* Collaborating closely with engineering teams to implement high-impact testing features* Establishing regular touch points with engineering to provide guidance on test implementationYou'll also drive overall testing process improvements, such as:* Enhancing bug and issue management workflows specific to testing* Serving as the primary point of contact for resolving test-related issues* Ensuring TEA and TEB teams have visibility into testing metrics for informed decision-makingYour role will require extensive partnership with stakeholders in Product(TEB), Engineering(TEA), and Operations(TEB) to understand their testing needs and pain points. By delivering robust testing solutions, your work will directly impact the reliability of tax calculation systems, builder productivity, and Amazon's ability to innovate at scale while maintaining strict accuracy and compliance standards for Tax.A day in the life* Meeting with tax, business, and software teams to understand their needs and identify the associated indirect tax calculation and collection implications. Identifying the required technical, process and operational changes to support those needs. Developing product functional and user experience requirements, feature specifications, and standard operating procedures.* Actively participating in projects throughout their lifecycle to ensure that the requirements are met – to include making tax rules configurations, specifying and reviewing test cases, troubleshooting issues, and ensuring alignment across teams.* Understanding your customers (consumers, sellers, taxing authorities, and Amazon internal teams) to ensure that our product development consistently meets the objectives and experience expectations of our customers. Developing long term product strategies and associated product roadmaps – seeking consensus to prioritize those strategies, documenting trade-offs, and removing obstacles as necessary. * Providing general indirect tax calculation and collection super subject matter expertise to internal and external teams – including legal, customer service, public policy, media relations, business development, tax software vendors and service providers, taxing authorities and other governmental entities, and industry and tax groups.* Engaging deeply on technical decisions with engineering teams (internal and/or external). Expected to define both functional and non-functional technical requirements, using your technical expertise to contribute to development discussions that center on how a product solution is designed or expected to be constructed, and correctly identifying when appropriate push back is necessary. * Presenting and discussing technologies that have/haven’t launched (accurately), communicate to engineers why a particular technology feature is useful/has value, explaining an API (in detail), discussing how to handle the architectural differences between two technology offerings, and driving the right technology design outcomes.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

It’s no secret that Amazon relies on technology to deliver compensation solutions to its customers. The On-Step Associate Compen$ation and Investment Strategy Team (OA$IS) builds complex compensation models that work across our business lines, globally. Our services support hundreds of thousands of associate pay records, and help our leaders make informed business decisions impacting billions of dollars a year in compensation. This remains a fast growing support function, and our technical journey has only begun. Our mission is to build the most efficient and optimal compensation recommendation engine, using our science and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques. To accomplish this, the On-Step Associate Compen$ation and Investment Strategy Team (OA$IS) seeks a talented Business Analyst who will own analytics and develop business requirements and solutions to drive compensation insights and investment optimization for our hourly associates on a step plan. As a member of this team, you will have an opportunity to be a thought leader in Step Plan Compensation by working with a group of talented Data Scientists, Business Intelligence Engineers, Economists, product managers, consultants, and business leaders to design the Amazon compensation structure of the future.This position requires superior analytical thinking, ability to quickly approach large ambiguous problems and apply analytics, technical, and engineering expertise to rapidly analyze, validate, visualize, prototype and deliver data driven recommendations. This position also requires significant cross functional activity and integration with Compensation, PXT, PXT Central Science, Operations, and Finance. Successful candidates must thrive in a fast paced environment.Responsibilities:- Perform complex analysis and data research to identify opportunities to reduce transportation costs through efficiency improvements, eliminate defect, improve customer experience, and support critical business decisions.- Design, develop, and establish KPIs and run complex network simulations to provide strategic insights to drive growth and performance.- Systematically identify data source/forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes.- Requires ability to perform/own reoccurring and ad-hoc business intelligence projects.- Develop standardized metrics to evaluate and benchmark pertaining to short and long term network planning and forecasting.- Pull and report data from numerous databases (using Excel, SQL and/or other data management systems) and proven capability to dive deep and utilize known research and problem solving techniques.- Communicate complex insights to stakeholders, both verbally and in writing.BASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

Are you interested in joining the Fulfillment By Amazon (FBA) team as an principal product manager tech to design and build innovative products on behalf of Amazon sellers around the world?Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon (FBA) enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.We are looking for a Principal Product Manager tech who is analytical, resourceful, customer-focused, and team-oriented with written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.This new role is unique in that you will be entrepreneurial while leveraging Amazon’s resources and scale. You will work closely with a cross-disciplinary team of data and research scientists, economists, engineers, product managers and executives across the FBA business to accelerate our new product development and launch cycle. We are on the forefront of supply chain thought leadership, working on some of the most exciting and challenging problems in the industry. Join us as we shape the future of global supply chains and marketplace.Key job responsibilitiesThis is a highly visible role that requires partnering with FBA teams, Seller Services, Operations, and Finance teams to impact both Amazon’s top and bottom line. As a member of the FBA Inbound team, you will play a key role in shaping Amazon’s FBA business with the following technical product management and leadership responsibilities:• Own a portfolio of innovative seller-facing management tools from ideation stage to launch.• Develop and write proposals and business plans, gain approval from stakeholders (e.g., adjacent product managers, legal, PR) and leadership to move those plans forward• Collaborate with scientists and product managers as well as operations teams, user experience teams, and seller support teams, to create product vision and road map for tools used by third party sellers• Work closely with scientists and software developers to build minimum viable productsA day in the lifeFBA team focuses on driving seller growth and reducing costs for the fast-growing FBA business by effectively managing our supply chain. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering our customers the Earth’s largest selection and lowest prices. FBA enables Sellers to provide fast and efficient delivery to customers using Amazon fulfillment services. In 2022, Sellers used FBA to fulfill billions of customer orders, shipping more than half of all products offered on Amazon. To our customers, FBA provides a broad and diverse inventory of products from apparel, books, electronics, to consumables with many of them available with 1-Day shipping. This is a unique space where we innovate using various management science tools, such as optimization, econometrics, machine learning, market/contract design, behavioral and experimental sciences to solve novel problems at scale. We work full stack, from foundational back-end systems to future-forward user interfaces.Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. As mentioned by Jeff Bezos in his annual letter to shareholders, FBA is one of the strategic long-term opportunities for the company to improve the lives of sellers and buyers while leveraging our logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long-term vision is that customers can order and receive a seller’s product the same day anywhere in the world. Inventory Planning within FBA is a core essential that serves Sellers in determining what, when, and how much to reorder, how to drive sales on existing inventory and how to optimize for best returns.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

If using technology to make peoples lives easier sounds fun to you, we would love to have you onboard!Amazon is looking for a Principal Technical Program Manager (TPM) within Amazon’s Grocery business to join a highly innovative team that is building brand new, mission critical software for millions of Amazon customers. This is a unique opportunity for someone interested in working in an entrepreneurial environment within a large company where teams experiment, fail fast, learn, and scale rapidly. The right candidate will possess a strong program management background, have demonstrated experience leading large programs, and have a well-rounded technical background. Key job responsibilitiesAs a leader on the team you will own and drive large projects across the Grocery technology space. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design and implementation efforts collaborating with sharp engineers and highly-engaged users, coordinating across multiple teams to develop optimal solutions in an agile environment. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. BASIC QUALIFICATIONS- 10+ years of working directly with engineering teams experience- 8+ years of technical program management experience- 7+ years of hands-on work managing complex technology projects experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in Engineering, Computer Science, or related technical field ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.This position defines Privacy compliance and Trust obligations and drives large cross functional implementation initiatives at Kuiper. This includes working with a large set of business and technical leaders as well as central Privacy functions at Devices and engineering tools to build both processes and tools to raise the Privacy bar.This role is inherently cross-functional and requires a strong ability to influence others - you will work closely with teams across the company, including Legal, PR, Public Policy, engineering, and business owners. You must be able to effectively partner to deliver privacy goals, including continually improving the corresponding processes and technology and trusted to operate with independence.Key job responsibilitiesYou will leverage your deep trust and privacy experience to drive large-scale efforts that solve significant problems. You will decompose complex privacy processes into straight-forward solutions, often inventing new ones. We are looking for a critical thinker who is also technically adept and thrives on solving challenges in partnership with teams across Kuiper and Devices. You should be comfortable with a degree of ambiguity that’s higher than many programs and display high levels of bias for action, earning trust and ownership.This position will be responsible for the following activities: * Identifying and driving compliance to global privacy-related regulations, policies, and customer promises across all of Amazon.* Creating clear guidance for developers, product managers and other Amazonians to understand applicable Privacy controls and steps to manage compliance.* Partnering with legal, public policy, public relations, and other teams to identify emerging Privacy-related regulatory, market or other compliance needs.* Deep diving existing strategic solutions and implementations to enable Amazon teams to meet Compliance controls.* Working with product and engineering teams on development of new privacy tools to enable compliance at scale.* Developing and effectively communicating Privacy policies and standards.* Driving effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThis role requires Privacy thought leaders that love Privacy and solving complex problems with a large and diverse set of colleagues. You will work with legal and public policy teams to stay abreast of the Privacy landscape. You will then prioritize key initiatives to drive across Amazon, creating clear and simple guidance and identifying the in-scope stakeholders and necessary compliance tools. You will then create and execute action plans to drive compliance while reporting to executive management on progress. This job is located in Redmond, WA.BASIC QUALIFICATIONS- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Amazon is the “Everything Store” and as global customer demand for renewed product grows, we want buying a renewed product to be as seamless and exciting as buying a new one. This role works closely with engineering teams to innovate and deliver the best in class global renewed buying experience .We seek an experienced and entrepreneurial Product Manager – Technical with a passion for delivering world-class customer experiences and you enjoy the thrill of experimentation, optimization, and close collaboration across a diverse stakeholder group. The ideal candidate is a self-starter with excellent product management skills, and a strong communicator with excellent collaboration skills.The Renewed CX Product Manager will own defining and driving the Amazon Renewed customer experience product vision and roadmap across the end-to-end customer journey. The role will work across multiple business, design, product, and engineering teams to develop foundational shopping experiences, including inspiration, discovery, evaluation, detail page optimization, pricing, purchasing, personalization, and more.Key job responsibilitiesHelp drive and deliver the CX vision for the Renewed shopping experience in partnership with UX design and engineering teams. Help develop an actionable product roadmap, and identifying and influencing business/engineering teams to run experiments• Driving ideation and management of a portfolio of experiments, some that span multiple teams and shopping experiences, and some that dive deep in one CX area• Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with design teams to scope design effort, set/track goals and triage priorities across product/engineering teams• Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners to create roadmap planningBASIC QUALIFICATIONS- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Principal TPM will be responsible for the execution of critical programs within the Conversational Assistant Services team of Alexa. CAS’s vision is to drive cutting-edge innovation in AI systems and models to deliver transformative and indispensable assistant experiences for customers across all languages, modalities, and devices. We develop advanced multi-modal large language models and AI systems that transform the Alexa experience for customers. The systems we build deliver highly personalized customer conversations, while autonomous agents built on our proactive platform carry out customer needs just as a human concierge would. We build LLM optimization systems that help partners with rapid application development. The Principal TPM will orchestrate across hundreds of teams within Alexa, Devices and AGI organization to define workstreams, identify dependencies and gather commitments across teams to help deliver the most critical projects for the org. This is a TPM of TPMs role, where the interaction isn't with a single technical team, instead they will deliver results across 4 L8 teams, and in partnership with several partner teams. Key job responsibilities- Define and deliver critical programs across multiple teams within CAS, AGI, Alexa and other internal customer teams. Setting milestones that help achieve the program target dates. - Standup mechanisms to track and communicate progress towards delivery dates. - Effectively communicate with all levels of leadership, they should be able to represent complex decisions, trade-offs and solutions in various forums. - Identify and resolve roadblocks and conflicts that originate during program execution. Partner with PMs, Science and Engineering teams to resolve issues.- Build relationships and manage by influence in a matrix organization to solve complex AI problems with tight timelines- Define and execute Program Management best practices across the different CAS science and engineering teams to help raise the bar on the execution of our team. - Manage a queue of customer facing issues and feature requests to improve the new functionalities of Alexa.A day in the lifeDrive alignment on execution plans that span multiple internal and external teams. Prepare and present schedule, risks and roadmap status. Drive clarity on ongoing roadblocks and misalignments and collaborate with the cross functional teams on mitigations.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Whether watching a favorite show on Fire TV or Prime Video, or asking Alexa for the weather, or playing a game on Fire Tablet, millions of people worldwide use their Amazon devices for entertainment, and this audience is growing.The Entertainment, Devices & Grocery ad Experiences (EDGE) product team is charged with inventing new advertising experiences across Amazon’s devices to delight users while delivering results for advertisers seeking to reach this growing audience. We are a technical team who have the unique benefit of building software systems that combine data science (AI/ML), device hardware, audience data, mobile apps and desktop web experiences. Our mission is to make ads that are useful for audiences and advertisers alike.As a Principal Product Manager - Technical on the EDGE team, you will be responsible for launching and improving highly visible advertising products on several publishers. You will be responsible for launching advertising products that enable users to find new content. You will need to Think Big to build innovative, new ad experiences that are both engaging and useful to users, while meeting advertiser goals. You role will focus on enabling advertising demand through scalable, self-service solutions for advertisers. You will succeed in these endeavors by combining your business acumen, product management chops and technical abilities, with your skills in listening, learning and communicating with a diverse group of collaborators. As a senior member of the team, you will lead by example, on how to construct and deliver great products. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We're looking for an innovative and customer-obsessed Product Manager to join Monetization team in Sponsored Products, who will work backwards from our customers, including Amazon shoppers and advertisers and take our products to the next level. This role will define product vision and drive growth of our core search ad experiences across worldwide Amazon stores. This is a high visibility role, and will require the candidate to influence without authority across organizations and be comfortable in making high judgment decisions, both with and without data. The role will require demonstrated experience in operating in a complex and ambiguous environment, but adept at breaking down these ambiguities into manageable and tractable milestones, while making progress towards achieving the end vision through continuous experimentation. Key job responsibilities- You will engage with customers including advertisers, integrators, and partner teams to help formulate the vision, and define the features, goals and metrics that drive the science and engineering team to turn your vision into product. - You will work closely with software engineers and scientists making the right design decisions and trade-offs aligned with the product vision and innovate on launching cutting edge machine learning models. - You will tackle challenging problems and coordinate high profile projects across multiple teams. - You will use customer anecdotes to find inspiration, and data analysis to confirm your hypothesis. - You will contribute to the organizational planning for one of the largest advertising programs on the planet, present to senior executives, and evangelize your vision and promote wins to build your reputation as a leader.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Kuiper Electronic Supply Chain team is seeking an Operations Program Manager to drive technical manufacturing and supply chain operations for Printed Circuit Board Assemblies (PCBA) destined for our satellites. The successful candidate will manage contract manufacturers' end-to-end production processes while maintaining a focus on quality and delivery requirements.Key job responsibilities• Manage contract manufacturers' end-to-end production process for assigned PCBAs• Ensure on-time delivery to meet Kuiper production rate requirements• Drive production planning and execution aligned with cross-functional priorities• Measure, Control and Improve capacity, quality, manufacturing rate/processes, and delivery KPIs at contract manufacturers• Lead technical deep dives to resolve manufacturing blockers and constraints• Balance development and engineering needs to minimize production impacts• Implement continuous improvement initiatives to optimize production efficiency• Collaborate with cross-functional teams to identify and mitigate supply chain risks• Develop and maintain supplier performance metrics and reporting systemsA day in the lifeAs an Operations Program Manager at Kuiper, you'll start your day reviewing upcoming deliveries, blockers and constraints, production metrics and WIP status across your assigned contract manufacturers. You'll participate in daily production meetings to address, update and escalate immediate issues and coordinate with cross-functional teams' path-to-green to resolve shipments. Throughout the day, you'll analyze production performance data to identify bottlenecks, conduct deep-dive investigations into constraints, and work with suppliers to implement process improvements to ensure production current and future rates and deliveries are met and sustainable. You might spend time in technical reviews with engineering teams to evaluate new design requirements, impact analysis/trade-offs or travel to supplier sites for hands-on problem-solving and capacity planning. You'll regularly present performance updates to leadership, support Monthly and Quarterly Business Reviews (MBR’s and QBR’s), and collaborate with other program managers to optimize shared production resources. The role requires a balance of tactical execution and strategic thinking to ensure both daily delivery and long-term manufacturing capability needs are met.About the teamAt Amazon, we embrace our differences and are committed to furthering our culture of inclusion. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We operate with high standards and a strong sense of ownership, working backwards from our customers' needs to deliver innovative solutions in satellite manufacturing.BASIC QUALIFICATIONS- 3+ years of experience in technical program management, operations or supply chain roles- 5+ years of experience working directly with engineering teams- Experience managing programs and driving initiatives across cross-functional teams- Technical understanding of PCBA manufacturing processes and materials, capacity assessments, and quality requirements- Experience driving continuous improvement activities, and performing Root Cause Analysis (RCA) and Correction of Errors (COE).- Demonstrated ability to use data and metrics to drive decisions, evaluate trade-offs and provide path-to-green options- Ability to handle multiple competing priorities in a fast-paced environment- Experience driving supplier development programs and manufacturing technology transfers- Ability to travel domestically and internationally up to 50% as required ...

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services, gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.The Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing Program, designed to offer AWS Customers access to commercial benefits in exchange for multi-year spend commitments. Private Pricing offers AWS customers the opportunity to accelerate their cloud transformation journeys through multi-year relationships with AWS, delivering maximal value to customers in terms of pricing, access to services, and opportunities to innovate. For Amazon, Private Pricing drives more extensive, deeper, and longer-lasting relationships with customers. Today, Private Pricing largely serves AWS’s enterprise customers seeking to make cloud commitments in exchange for pricing value, and exclusively serves customers brought in via AWS or partner sellers. Private Pricing is poised to grow both revenue and margin by expanding access to Private Pricing and by expanding the value proposition of AWS for Private Pricing customers.GDSP is seeking an individual to join the Private Pricing Product Management (3PM) team, an organization responsible driving the growth and scale of the Private Pricing Experience through new tools, technology enhancements. As a Product Manager you will own the full product lifecycle for tools and technologies that improve the internal and external customer experience. To do this, you will work cross-functionally across the GDSP organization and development teams to innovate, build and iterate on tools and technology enhancements that enhance the user experience. You will work with both internal and external stakeholder teams to define and influence product roadmaps to implement solutions at scale that support customer needs.The ideal candidate, will have a keen eye for gaps in customer product offerings and the innovative mindset to fill them. You’re a highly skilled product manager with a proven ability to strategize the full lifecycle of product production, from conception through release.We are looking for a leader with strong technical and communication skills to drive product management across our offerings. This is a high-visibility and high-impact role that will interact with all levels of AWS leadership. The role requires a customer-centric approach where you'll need to respond with a sense of urgency using your technical and business judgement and effectively communicate with leaders and peers.Key job responsibilities• Proven experience with implementing direct-to-customer technologies (i.e., websites, mobile apps)• Experience converting customer needs into solutions using proven methods such as design thinking and agile product leadership• Manage complex technology implementations, coordinating internal and external cross-functional stakeholders across geographies• Prioritize experience enhancements based on predefined criteria in a fast-paced, complex environment• Manage blockers, drive escalations, anticipate and make trade-off decisions, balance business needs and technical constraints, and maximize business benefit while delivering excellent customer experiences• Design and implement new processes through tools and technology to scale the Private Pricing Experience• Analyze data and customer needs to provide tooling recommendations and enhancement ideas• Evolve norms and processes for 3PM such as product management templates, backlog management, prioritization criteria, requirements writing, communications and stakeholder managementAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

The DOS-Tech org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization.As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DOS tech and science teams. Key job responsibilitiesThe DSO org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization.As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DIAL tech and science teams. A day in the lifeThis is a highly visible role that interacts across a broad set of orgs and requires developing relationships and partnerships with senior leaders within Lab126, Finance, Sales/Marketing, and SCOT. About the teamAmazon’s devices business is continuously increasing in complexity, from the original Kindle to the current portfolio of 50+ devices across 10+ countries. To effectively allocate inventory across customer demand and deliver insights to internal teams you will need to understand customer behavior, interdependencies with other systems, analytical tools, and goals of key stakeholders. You will lead the definition of the long-term strategic vision, creation and execution of the product roadmap, interaction with technical teams, testing with end users, and communication with senior leadership.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

This role is located in our offices in New York, Washington DC or Seattle (with commitment to accommodate ET time zone) only.Are you entrepreneurial? Would you like to take part in launching a new business? Does a start-up challenge sound like your career aspiration?If your answer is yes, the position below would be a great fit for you.Join Amazon Autos team on an exhilarating journey to redefine the car shopping experience! We're transforming the way people buy cars, and we want passionate individuals to be part of our fast-growing and highly innovative startup environment. This is your chance to join a high prospect project in the early stages of its development and be a key player in shaping the future of the automotive industry.We're looking for a Financial Services Principal Product Manager (Tech) who is ready to work in a rapidly changing industry and will help us develop products and innovate on behalf of the customer. As PPM, you will engage with a cross-disciplinary team and ring-fenced tech team to conceive, design, and develop innovative automotive discovery & shopping experiences for our customers.Key job responsibilities· Own the development of Leasing products for a car buying experience on Amazon.· Create buy-in for the product vision both internally and with key external partners.· Closely cooperate with our tech team on building the overall product roadmap, and manage prioritization and trade-offs against developer experience, customer experience, and time to market· Lead development of specifications and requirements for key components of new automotive discovery & shopping experiences· Write product documents and ensure clear communication and coordination of requirements to the business, design and development teamsA day in the lifeIn this role you will collaborate with the team to develop the product vision for a brand-new set of financial services experience on Amazon.This role is inherently cross-functional - You will work closely with engineering, product management, design, operations, finance, legal, and business development to bring new products to our customers.You will be expected to create certainty out of ambiguity while having a firm grasp over the operational, and financial aspects of your programs.About the teamWe are a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection.We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience working directly with Engineers on product enhancements- Experience with end to end product delivery- Experience working with and influencing senior level stakeholders- Experience with feature delivery and tradeoffs of a product- Experience technical product management- - Minimum of 2 years’ experience with financial products (lending/ leasing/insurance) as a Product Manager. ...

Amazon's Pricing & Promotions Science is seeking a driven Principal Technical Program Manager to anchor our exceptional group of researchers towards successful delivery on our mission of generating fresh customer-relevant prices & promotions on billions of Amazon and Third Party Seller products worldwide.We are looking for a talented, organized, and customer-focused leader to add to our science & data program management function, partnering effectively with both our scientists, engineers, and multiple cross-functional stakeholder & dependency teams within Pricing, Promotions, and across Amazon.This role requires an individual with excellent team leadership skills, outstanding business acumen, and an entrepreneurial spirit. We are looking for an experienced leader who is a self-starter comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environment.Key job responsibilities- Plot The Course. Coordinate across Science, Engineering, Product, Business, Legal, and Finance to capture and translate requirements into an actionable science delivery roadmap.- Mitigate Risks. Manage cross-functional and cross-org dependencies risks, and make appropriate trade-offs weighing value vs time to market- Be The Pulse. Own regular communication mechanisms to keep senior leadership & stakeholders informed of program progress, risks, timelines, and high judgement decisions.- Deliver Results. Lead effective and efficient delivery of large, complex science programsAbout the teamThe Pricing & Promotions Science organization leverages planet scale multi-modal data on billions of Amazon and external competitor products to build advanced machine learning models for product similarity, substitutability, error detection & correction, and probabilistic price estimation, discovery and discount optimization, promotion & deal recommendation and ranking, and causal short & long term impact measurement. We preserve long term customer trust by ensuring Amazon's prices are always competitive and error freeBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of hands-on work managing complex technology projects experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- 5+ years technical hands-on experience in data engineering, business intelligence, data science, machine learning, and/or causal modeling techniques ...

Kindle E-readers are among the bestselling products in the history of Amazon, with a rich legacy for driving customer-focused innovation. Our growth requires leaders who operate both strategically and tactically; think big to drive new opportunities; dive deep in data to uncover customer insights; break down and solve complex problems; and drive operational excellence.The Kindle Devices team is seeking a customer-obsessed Product Management leader to help us build an enterprise device management framework for Kindle Scribe. This role will help develop a plan to ensure Kindle hardware, software and services work together increase employee productivity, collaboration and creativity. With Kindle Scribe, employees are more organized, company data is secured and businesses can transform how they capture, review and share ideas. This is a hands-on role, researching individual accounts, gathering requirements, and coordinating with engineering and business teams to build and roadmap and drive execution. You will be at the center of activity and will need to lead multiple teams through your actions and direction.Key job responsibilities- You will work cross-functionally with engineers, other product managers, program managers, and senior leaders to build a device management framework for Kindle Scribe.- Be a passionate advocate for the customer: Understand and articulate customer needs, leverage internal knowledge, external customer feedback, and business metrics to influence across teams- Write product requirements, define use cases, define customer experience- Lead execution of the product strategy with a high-level of discipline and engagement with customers, Organizations' development teams, and partner teams- Own the business metrics and KPIs for your products and services- Develop product strategy and prioritization while working with internal and external stakeholders to deliver resultsBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Check out our team videos: https://www.amazon.com/photos/share/jQ4JQeGDAfLpr18vlFCVjQ1Oll2usPd5b63saOCwyEdOur systems are at the core of Amazon.com websites because we serve up the product and offering catalog containing billions of records. We are the authority for product information and critical purchasing data, such as availability and price. Our systems respond to billions of requests per day from hundreds of internal clients that power the website and other customer interfaces, such as Kindle and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds. Our team owns software running in a distributed, high performance, high availability NoSQL data storage system with an inbuilt micro-service computing environment that calculates and vends product and offering information. In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses. You must be able to: - Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects. - Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions. - Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders. - Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities. - Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals. - Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints. - Create, maintain and disseminate project information to stakeholders.BASIC QUALIFICATIONS- 10+ years of technical program management experience- Experience owning/driving roadmap strategy and definition- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Senior Product Manager - Tech to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! This role will own defining the vision, requirements, and working with our technical teams to implement this vision of our supply chain technology systems. In 2025, this role will focus on building our Inventory Planning Control systems from the ground up, which is a key fundamental component for our supply chain technology. This role will collaborate with both Amazon Pharmacy operations, business, and technology (e.g., software and science) stakeholders as well ones within SCOT and Selling Partner Services.The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon Advertising team is seeking an experienced Principal Product Manager to lead next-generation scalable solutions for the Auto Vertical, to enable advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. We start with the customer and work backwards in everything we do, including Advertising. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique industry leading advertising products that enable advertisers to achieve their goals.In this role, you will drive the technical design and roadmap for a well-recognized and significant portion of our advertising business. You will coordinate complex product initiatives across internal teams and stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through product and business requirements documents. You have a high level of comfort with ambiguity, a deeply analytical mindset with the ability to investigate complex challenges, and can effectively influence across organizations. You work backwards from the customer needs, dive deep into data to understand the issues, and drive product development to deliver those needs by working with cross-functional teams. You think big, have a bias for action, and bring a history of delivering results. You use market research, competitive analysis, and direct communication with customers to make informed decisions.You will work directly with external customers to collect input, mold requirements, and release features. You will drive prioritization across multiple development teams, communication with internal stakeholders, user testing with customers, and the go to market plan with product marketing. You are an evangelist of the platform, promoting new features to clients, defining success metrics, and accelerating adoption through sales teams.The right candidate will have a strong product management or strategy background, will have demonstrated experience leading medium to large products and projects, will have background in digital advertising, and will have a well-rounded background in current web and mobile technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.As a Product Manager, you will be 100% customer focused, understanding their needs and requirements, plus anticipating future trends that will serve their needs. You will excel at delivering results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Key job responsibilitiesAuthor a 3 year plan to improve product and experience for advertisersWrite PRFAQ's and BRD's that drive the technical design and thinking of our brand products.Work with engineering, science, and analytics to develop a roadmap with key input-based goals to drive outcomes that meet our advertisers' goals as well as our growth goals.Work with product marketing, sales specialists, sales, and go-to-market teams to drive our product strategy, launches, and external product perception as a leading advertising solution.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The Prime Video Payments Organization is looking for a Technical Program Manager to lead the team's vision of allowing Prime Video customers to seamlessly purchase, rent or subscribe to our products with zero faults, having the uttermost confidence in the reliability of our systems and with the payment method of customer’s choice.In this role, you will partner with Product/Engineering/UX to deliver large-scale initiatives across a large number of teams. You will work with Product to define the product vision and roadmap in a data-driven and working backward (from customer) approach. Where applicable, you will also work with Principal Engineers (architects) to draw technical design/approach documents. And finally, you will work with engineering teams across the globe to own the actual product execution cycle (develop, test, and launch). You will establish your priorities, work independently, and successfully execute multiple projects for Prime Video worldwide owning the project timelines and maintaining accountability on deliverables. In addition to this, you will frequently engage business, product and technology leaders and be a strong advocate for our customers.Key job responsibilities - Working with senior leadership, business stakeholders and engineering teams to define vision, strategy and requirements. - Delivering results by driving execution of programs spanning multiple organizations from design to rollout. - Earning trust through regular communication with stakeholders of all levels. - Stakeholders/partner teams engagement on status, risks and change control. - Owning all metrics around initiative goals you define. - Being resourceful and creative to overcome obstacles and turn challenges into opportunities.A day in the life - Thinking big and working with senior leadership, business stakeholders and engineering teams to define vision, strategy and requirements. - Delivering results by driving execution of programs spanning multiple organizations from design to rollout. - Earning trust through regular communication with stakeholders of all levels. - Stakeholders/partner teams engagement on status, risks and change control. - Owning all metrics around initiative goals you define. - Being resourceful and creative to overcome obstacles and turn challenges into opportunities.About the teamThe Core TPM team is responsible for running large initiatives across Prime Video to improve existing or build brand new experiences to help Amazon customers discover great content and get personalised recommendations on our apps on a verity of surfaces (e.g. Web, iOS/Android, FireTV, Living Room devices).BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Dan Hunt at dhuntmz@amazon.com.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...