Project/Program/Product Management--Technical

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Our team builds the product and technology for many exciting and complicated products like e-procurement system integrations, Punchout, Electronic Invoicing, Business APIs and 'Amazon as a Customer'. Within this space, we are looking for a product owner with proven experiences in thought leadership, product management, and detailed execution to define, lead, and develop a suite of integration focused products to provide an unrivaled customer experience for businesses using Amazon.com. These businesses range from small businesses to large enterprises.From Day 1, PMs are given ownership of large products, the autonomy to think strategically and make data-driven decisions and the ability to drive significant impact to the customer experience and the business. Over their careers, PMs will be exposed to multiple businesses and products, and pushed to grow into senior level managers who independently run large business segments and organizations. If you’re entrepreneurial, and want to innovate, build, and own transformative products and features, join us in making history.Specifically this product leader will:1. Define a multi-year vision and strategy to meet system integration needs of businesses of all shapes and sizes, with key focus on integrated reconciliation2. Manage key aspects of integration experience – ranging from eInvoicing and liaison with operations and technology teams to drive improvements.3. Own business requirements, participate in sprint planning meetings and deliver on the road map for process, and technology initiatives.4. Use business analytics and voice of the customer feedback to provide insight to all relevant product/project stakeholders to create and drive change to improve the customer experience.5. Identify opportunities to develop and drive solutions to scale through automation and self-service.6. Evangelize business integration vision among multiple Amazon teams and influence them to deliver business specific capabilities.7. Engage with our international teams to serve as thought-leader as we investigate opportunities to expand our offering world-wide.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Web Application Firewall (WAF) makes it easy for customers to author firewall policies which inspect incoming HTTP requests to help protect their applications from attacks by allowing them to configure rules that allow, block, monitor (count), or CAPTCHA web requests based on conditions that they define. These conditions include IP addresses, HTTP headers, HTTP body, URI strings, SQL injection and cross-site scripting. By supporting association with CloudFront, Application Load Balancer, API Gateway, and AppSync customers can protect their applications and resources whether all in on the Cloud, maintaining on-premise data centers, or using a hybrid Cloud approach. What challenges does the WAF Team tackle? We build a highly available low latency distributed system that allows customers to propagate changes worldwide in minutes to respond to active attacks in real-time. We’re fully integrated with several others AWS Services to give customers the insight and control they need. What is special about the WAF Team? We own the direct customer experience as well as the per request processing of rules for CloudFront, API Gateway, Application Load Balancer, and AppSync. Not only do we build an AWS Security service, but we’re a customer of AWS using other AWS services to provide the solutions to our customers that scale and seamlessly integrate with their existing workflows. Leaders on our team get to solve some of the hardest computer science problems including building highly available distributed micro-services and global scaling across both AWS Regions and CloudFront edge locations. Who we are looking for? The WAF team is looking for a Principal Product Manager to help us build new services and improve our existing services for internal and external customers.You will work closely with other teams, our security experts and engineers to identify opportunities to launch new products and continually improve our defenses against the threat actors.For this role, your passion for network security, cloud computing and endpoint protection will need to complement a deep understanding of the business P&L.We need strong technical candidates with proven analytical capabilities, strong persuasive writing skills, and the tenacity to develop ideas independently and thrive in a fast-paced start-up environment.Key job responsibilities Growing and operating the AWS WAF business. Working closely with a geographically distributed team, including engineering, product and go-to-market execution. Partnering with product marketing, business development and sales to drive adoption and revenue. Delivering innovative and iterative solutions to significantly improve the resiliency for the global Amazon network, Amazon.com, and all AWS services. Contributing to the overall strategy for AWS Edge Security. As an ideal candidate you demonstrate the ability to dive deep with a willingness to learn what you lack. You are able to review system designs and have a good sense of feasibility, operational stability, and time to deliver. You have exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions Strong product leadership. You have a history of innovative product definition backed by good judgment. You have excellent communication skills and the ability to drive cross-team collaborationAbout the team*Why AWS?*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Do you want to create the next generation of personalized shopping recommendations? In this role, you will lead the charter to surface contextual and relevant shoppable media to customers across the Amazon store. Amazon strives to be the Earth’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We are looking for people to help us build the future.As a Senior Technical Product Manager, you will be responsible for defining the 3-5 year strategic vision for the creation of new personalized recommendation experiences at scale. You will build and execute a roadmap with industry leading solutions that enables Amazon's Recommenders to surprise and delight our customers. This is an opportunity to be part of a ‘greenfield’ effort and innovate in a space that is poised to grow exponentially over the next few years.Key job responsibilities- Define vision, develop roadmap and drive execution of new recommendation models and customer experiences- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application- Manage prioritization and trade-offs among customer experience, performance and operational support load- Work closely with engineering, design, applied science, and program management in an agile environment to deliver products to customers- Drive product roadmap creation including working with operations, executive team, and other team members- Proactively identify and resolve strategic issues to help the team meet strategic, financial, and technical goals- Interface and partner with all levels of the Amazon businesses.- Establish standards/best practices to raise the bar on product management across the organization. - Build consensus across a cross functional team and partnering effectively with other leaders in the design/development/roll-out of new products.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Stay local, shop global! Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and is at the forefront of Amazon’s global expansion strategy. We have maintained a startup culture and are looking for a Program Manager with an entrepreneurial mindset to lead next level of challenges to scale the low ASP program to worldwide customers.This position requires strong self-motivation and program management skills. The ideal candidate will have the ability to work closely with product and technology teams to develop automated solutions for complex international problems. This position will be part of the Cross Border Product and technology team which has global responsibility. You will have the opportunity to program manager a key S-team goal initiative. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different locations.In this role, your key responsibilities will be:· Stakeholder management and communication· Centrally Program manage Communication across different stakeholders. Partner with Product and Tech teams · Think big and invent new ways to improve Cross Border program· Mining and analyzing data for metrics and decision support· Driving results by exercising judgment using available information Key job responsibilitiesProgram Manager a key S-team goal Initiative which spans across 20+ countries.Invent and Simplify and build processes for effective communication and launches.Reporting and Data AnalysisA day in the lifeTrack Daily/Weekly Status of launchesManage various stakeholder meetingsSupport Product and Tech teams with Stakeholder communicationProvide Status updates to leadershipDeep dive on blockers and work with teams to unblockAbout the teamCross Border team works enabling Amazon WW selection offering to international customers. Cross Border selection team supports three business models, Core Exports and Global Stores and GPP.Our goal is to provide access to the full breadth of Amazon selection to every customer: Cross-border programs are intended to supplement locally available selection We offer deals and promotions, closeout surplus stock, and in some areas, introduce customers to global brands We uphold brand integrity by replacing grey market offerings with a transparent source of authentic products We provide a superior CX compared to virtual post, which customersBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of data analysis experience- Experience managing Stakeholder across different timezones. ...

Within Amazon Personalization, we seek to understand each customer uniquely, more completely, and collectively, deeply personalizing the experience to each customer across every service they use. We are looking for a Principal TPM to define a multi-year product strategy and influence teams and leaders across the company towards a shared mental model on how to deliver high-quality, personally relevant recommendation experiences. Through our investments, we seek to leverage the latest advance in generative AI to deliver new experiences for customers.Key job responsibilities* Define and articulate the program strategy for improving relevance and quality across recommendations powered by P13N systems* Define and articulate a program strategy to leverage generative AI to deliver transformative personalized customer experiences* Influence multiple VP-led organizations on their CX approaches and investment priorities* Collaborate with Senior SDEs and Principal Engineers across organizations to define scalable technical approaches* Own clear, succient leadership communication across VPs* Navigate ambiguity to define org-wide program strategy and annual prioritizationBASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Lead end-to-end product development of new hardware automating access to the trailer dock to address human/machine efficiency and safety improvements at the Fulfillment operations.Our Controls Engineers possess a mechanical, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business.Key job responsibilitiesKey job responsibilities- Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial HVAC.- Ability to ascertain customer needs to help develop scope and specifications.- Ability to manage scope of work relative to the site specifics and customer needs.- Ability to manage engineering to determine the scope of work relative to the design intent of the customer needs.- Ability to read and interpret specifications and implementing those specifications as they apply the work environment.- Development of control panel BOM’s.- Development of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams.- Development of logic diagrams in the International Automation format for complex logic devices such as Programmable Logical Controller and Distributed Control System.- Preparation of cable, routing plans and schedules.- Performing inspects, testing, and commission of the facility systems.- Work individually and as part of a team to develop new products, support existing products, test and evaluate equipment.- Provide technical assistance as needed to internal customers.- Coordinate work internally within the department and externally with other departments to ensure on-time completion of projects within budget.- Manage service contracts with various vendors.- Must be business proficient in the English language.About the teamThe Amazon Key mission is to empower customers to easily manage access to their homes and businesses. To accomplish our mission, Amazon Key design, manufacture, sell and maintain Access Control products using the latest home security technologies. Amazon Key technology enables Amazon Delivery Associates to securely get access to semi-public space within buildings, in order to deliver parcels. Amazon Key continue to innovate and delight Amazon Key’s rapidly growing customer base. Amazon Key consistently works on high profile projects and seek talented individuals motivated by an opportunity to make an impact, work on challenging technical problems, and learn.BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- Experience collaborating with the ECAD/physical board designer and able to review PCB designs with Allegro, CAM350, or equivalent- Experience in component selection and understanding of component reliability ...

Amazon is investing heavily in building a world class advertising business and developing a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses for driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. DP Experience and Market place team, within Sponsored Products, is looking for a strong Principal Product Manager - Technical to lead the product vision and execution of new ad features on the Amazon Product Page. This is an exciting and new role to utilize the cutting edge technology of Large Language Models (LLMs) in building new ad products that will simplify the product discovery and research for our hundreds of millions of shoppers worldwide. The candidate will be responsible for driving cross team and organization collaboration to experiment, launch, and innovate new experiences combining both sponsored and non-sponsored content to develop best-in-class shopper experiences. This is a high visible role, and will require the candidate to be comfortable in making high judgment decisions, both with and without data. Key job responsibilitiesThe candidate will work with a talented team of engineers and scientists to define and execute the vision of ad experiences on the detail page. The candidate will be a product visionary, but at the same time be pragmatic and agile. The role will require demonstrated experience in operating in a complex and ambiguous environment, but adept at breaking down these ambiguities into manageable and tractable milestones, while making progress towards achieving the end vision through continuous experimentation. Influencing without authority across organizations (both internal and external) will be a critical skill in this role. The candidate should also be comfortable in making high-judgment calls, both with and without data. The role also requires collaborating closely with UX designers in crafting how the future of shopping experience on Amazon looks like. The candidate will be a business leader, defining the right success metrics for the program and our customers to drive long-term business growth. This is a high visible role, and strong communication is required. The candidate will be willing to learn and be curious about how downstream and upstreams operate, as it directly influences their business. If you are excited about developing new customer-facing experiences that directly impacts hundreds of millions of customers, while working at the intersection of cutting-edge science, engineering, and UX; this may be perfect a fit! About the teamWe are the Detail Page Experience and Marketplace Intelligence team within Sponsored products - a fast-growing team of customer-obsessed engineers, technologists, product leaders, and scientists. We are focused on continuous exploration of contexts and creatives to drive value for both our customers and advertisers, through continuous innovation. We focus on new ads experiences globally to help shoppers make the most informed purchase decision while helping shortcut the time to discovery that shoppers are highly likely to engage with. We also harvest rich contextual and behavioral signals that are used to optimize our backend models to continually improve the shopper experience. We obsess about our customers and are continuously seeking opportunities to delight them.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:* Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.* Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.* Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from the customer site near Mililani, Hawaii 3 or more times a week as-needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- Current, active US Government Security Clearance of TS/SCI with Polygraph- 3+ years of software development tools and methodologies- Experience leading the design, development and deployment of business software at scale or current hands on technology infrastructure, network, compute, storage, and virtualization experience ...

Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service (CS) Customer Engagement Technology (CET) organization is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSA) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages.CET powers CS by developing cloud-based contact center products. Our contact center technology is used by CSAs around the world to power millions of customer conversations.The Contact Center Management Solution Team within CET is looking for a Senior Product Manager - Technical to define and execute our roadmap for customer service call center management products. This role will work across CS Technical Development, AWS Technical Development, Operations, and retail business verticals. Specifically, you will be identifying and prioritizing features required to scale CS global call center management products on a cloud-based infrastructure, allowing CSAs to handle customer contacts anywhere in the world.You will be part of a Global Product and Technology team whose innovations and strategies will influence what we build and how we manage our global contact centers. You will partner with teams of Software Development Engineers and Technical Program Managers to execute and iterate to meet the needs of customers who contact Amazon CS.A successful candidate is an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has experience managing complex business challenges. You are customer obsessed and not afraid to get your hands dirty navigating requirements from different business teams. You have a strong bias toward data driven decision making, and an innate ability to understand how metrics relate to business problems and with each other. You are willing to experiment, fail fast, learn and iterate to improve. You understand and account for the implications of your work to frontline operations.Key job responsibilities- Lead Product Definition: Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents including customer and market feedback, competitive analysis and business metrics to inform direction.- Define Product Vision: Including future roadmap, investment, innovation and experimentation.- Lead Technology Vision: Work with technology teams to align development with product roadmap.- Lead Product Launch: Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans.- Lead Product Operations: Including monitoring and response to customer feedback, continuous product improvement and business growth.- Lead interaction with Cross Functional Teams: Including working closing with high-energy team consisting of Engineers and Program Managers and executive leadership, making tradeoffs based on customer requirements, QA/testing of the product.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.BASIC QUALIFICATIONS- 5+ years of technical product management experience- Bachelor's degree or equivalent- Ability to communicate both business and technical topics to stakeholders and customers- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Demonstrated solid judgment and effective communication skills. Ability to see the big picture, while navigating technology and partner development decisions and trade-offs- Experience with contributing to engineering discussions around technology decisions and strategy related to a product ...

Amazon's Traffic Engineering organization builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. Traffic Engineering is making significant investments in edge computing, as we believe it will revolutionize the way our store builders and customers interact with our platform. By bringing compute, storage, and data processing closer to the source of the data, edge computing will enable faster, more responsive, and more reliable experiences for our customers and sellers, ultimately driving greater engagement and satisfaction.As the Principal Product Manager - Technical for Edge Compute Services, you will have the unique opportunity to define the product strategy and roadmap for these cutting-edge solutions. In this high-visibility role you'll enjoy exceptional autonomy and the freedom to shape the strategic direction of the product, make key decisions, and drive execution across the entire lifecycle. You'll work on technically sophisticated, mission-critical systems that power Amazon's vast ecosystem, leaving a lasting mark on the company and its customers. Key job responsibilities- Identify emerging trends, customer pain points, and opportunities in the edge computing landscape.- Define the long-term product vision and strategy for Edge Compute services, aligning with the overall Amazon Stores' business objectives and technology roadmap.- Develop a comprehensive product roadmap that prioritizes initiatives based on technical feasibility considering Amazon's complex distributed graph of services, and business impact for Amazon customers.- Work closely with engineering teams to translate the product strategy into detailed requirements, user stories, and technical specifications, ensuring on-time delivery of high-quality, customer-centric features.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of product or program management, product marketing, business development or technology experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We’re seeking an experienced Infrastructure Technical Program Manager to oversee data center build projects in Columbus, OH. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in tactical project management of highly technical initiatives and core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration is a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience.- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).- Experience with varying scenarios of infrastructure builds. ...

Digital Acceleration (DA) is a core technology team that powers eCommerce for worldwide Amazon Digital Businesses such as Prime Video, Books, Audible, Music etc. Businesses use DA capabilities to sell digital content and subscriptions to customers, to ensure these are accurately and completely recorded in Amazon general ledgers, and to calculate and pay royalties etc.As part of this overall strategy, we are seeking an experienced, results-oriented Technical Product manager to lead product management for the royalties and payments domain in DA. In this role, the candidate will be responsible for setting the vision and strategy for the next generation Royalties and Vendor Payment solutions for Amazon Digital businesses. The candidate will work closely with engineering and product teams within DA, Amazon Digital businesses and other stakeholder teams to define product requirements and build the roadmap to automate royalty calculation, payment and accounting processes. The ideal candidate for this role will have strong ownership, business and product sense combined with a solid understanding of technical and business concepts. You will need to thrive and succeed in an entrepreneurial environment without being hindered by ambiguity. High judgment, ability to influence, analytical talent, exceptional communications, the ability to partner with technical and non-technical stakeholders and leadership are essential to success in this role.Key job responsibilities- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningAbout the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you interested in shaping the future of entertainment? Do you want to invent, disrupt and redefine what entertainment means for fans, creators, and communities all around the globe? As a Prime Video principal product manager - technical, you’ll have ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of devices, a number of them free with Prime or via Channels subscriptions. In this role as a product leader for Prime Video's Global Application Experience team, you will have the opportunity to define strategies and deliver features across hundreds of devices (living room, mobile, web, Alexa, automotive, VR and more) to millions of customers in 250+ countries around the world. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market that span navigating the app, content discovery, 24/7 live TV, and playback CX, among others. You’ll define the vision for highly ambiguous problems where the technology and solution is not known at the start and build the roadmap for delivering the vision. You’ll also help us identify strategies related to how Gen AI can unlock better customer experiences. Furthermore, you’ll help develop the product management culture of the team. You’ll work hand-in-hand with the Director of the team to dive deep into metrics, develop a ‘voice of the customer’ program, illuminate new insights and build better processes and mechanisms across the entire org to uplevel the skills of all product managers on the team. We are looking for a hands-on leader who is highly analytical, resourceful, customer focused, and team oriented. You have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. You are comfortable presenting your point of view to influence stakeholders and senior leadership. You excel through innovation, creativity, and attention to detail. You are a collaborator who flourishes in a large organization. You have experience working directly with software engineers to deliver customer facing technology products. You are technically savvy and can weigh in on the pros and cons of a technology choice while providing your opinion on trade-offs.BASIC QUALIFICATIONS- 6+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Our team focuses on extracting data from Enterprise Application systems S4 HANA, MES and GTS to AWS datalake. Our customers are Manufacturing, Operations, Finance and the Supply Chain teams at Kuiper.We are looking to hire an extraction expert, who has a strong overall understanding of functional process and its corresponding mechanism of data persistency along with CRUD operations and be able to design solutions, enhance and production support. You will work closely with SAP functional, datalake and data analytics teams understand reporting requirements. The enhancement and support of these systems is critical to scalability and cost-effective manufacturing of satellites and ground gateway terminals. As the Data Extraction expert, you would have expertise in designing, implementing, and maintaining robust data persistence mechanisms and design solutions with comprehensive knowledge on functional process. This role is crucial to provide data for manufacturing processes, Operation and Finance analytics. Key job responsibilities• Design and optimize data extraction solutions across enterprise systems SAP S4 HANA, MES, GTS and Non-SAP sources.• Collaborate with cross-functional teams (SAP, Data Lake, and Analytics) to meet evolving reporting needs. • Conduct Blueprint workshops, fit-gap analysis and produce detailed design documents.• Open to learn and scale up to extract non-sap data & support solution designs across the Kuiper systems.• Participate in strategic planning, roadmap discussions for SAP Manufacturing solutions.• Participate in quarter planning, sprint planning, deployment for continuous enhancements.A day in the lifeCollaborate with functional owners, architects and developers to build scalable and flexible extraction mechanism to meet the emerging demands of data lake and Analytics team. Support production system for Support tickets, bug fixes and identifying optimization opportunities to enhance overall process and system performance. Primary role will be to understand and support data needs through partnering with data hive and Operational Analytics teams to design a scalable & flexible solution.BASIC QUALIFICATIONS• 5+ years of Development and Support experience with SAP S4 and MES data extractions & analytics.5+ years of design and implementation of AWS serverless distributed solutions experience. • 4+ years of Implementation and Enhancement experience with SAP S/4 HANA CDS views• 2+ years’ experience integrating SAP S4 with Non-SAP systems • 5+ years in an information technology role ...

At Amazon, data is critical to everything we do, from understanding product inventories across our global fulfillment centers to predicting what products to recommend to customers. Data ceaselessly informs our flywheel, helping us to understand customer needs, onboard new sellers and selection, and identify opportunities for cost savings. Business Data Technologies (BDT) provides trustworthy, intuitive, and cost-efficient solutions for Amazonians to secure, store, analyze, and transform this data at unparalleled scale. BDT owns, develops, and operates Andes, one of the largest data lakes in the world, storing more than 2 exabytes of data, read/written to by 100k+ data pipelines, with >60k monthly active users. To do this, we need extraordinary individuals to build the next generation of data analytics, machine learning, and AI solutions for thousands of scientists, engineers, and analysts who rely upon us to get their jobs done.DataCentral is the users’ portal to the Andes data lake. The Andes Unified API is the gateway for Amazon builders to the Andes data lake. The BDT User Experience (BUE) organization works to ensure that all ways of working with Andes feel like a unified data application, across UIs, APIs, CDK and CLIs. The BUE organization ensures that DataCentral’s UI enables core user journeys while reducing the cognitive load on users by considering navigation, URLs, breadcrumbs, headers/footers, latency, consistency of design language, and definition and utilization of UI patterns. The BUE organization also provides the Andes Unified API that exposes core Andes concepts using API best practices to minimize cognitive load on Amazon’s builders creating data-centric applications using Andes. BUE organization owns and maintains core foundational technologies like search, standard component libraries, and user communication services.BDT Principal Product Managers - Tech (PMT) provide the three-year product vision and strategy for their ~50 person organizations, while also providing clear, iterative roadmaps to get there. They deliver results in collaboration with Engineering teams and Principal Engineers to create clean architectures that support coherent and intuitive user experiences. As a PMT within the BUE organization, you are responsible for ensuring that all ways of working with Andes feel like a single product, despite development being federated to teams spanning the organization. You work to gradually converge BDT’s existing applications into user journey-based UI navigation. You consider navigation, URLs, breadcrumbs, headers/footers, latency, consistent design language, and definition and utilization of patterns to reduce the cognitive load on the users.Key job responsibilitiesYou ensure that the Andes APIs coherently back the BDT-provided UI experiences, while also meeting the needs of Amazon builders integrating with them.You are responsible for developing and evolving the design system for UIs, including patterns and templates, and you iteratively improve it to reduce cognitive load on users.You help drive BDT’s APIs, CDKs, and CLIs that are operational, expressive, simple, and predictable for builders to improve their productivity and reduce their total cost of implementation and maintenance.You disambiguate and standardize Andes’ user-facing terminology, and drive users’ adoption of its UIs and APIs. You help define and operationalize the right set of metrics to baseline the current state of Andes utilization and drive improvements.You own the strategy for DataCentral, work backwards from user needs, and leverage data such as service telemetry, user feedback, and industry trends to author PRFAQs, 3-year strategies, roadmaps, launch announcements, and user documentation. As an owner, you hold yourself and partners accountable for the highest quality user outcomes.Launching a capability is only the start. Post launch, you are responsible for growing usage, iterating on user feedback, and user education. You partner with engineering, legal, documentation, solution architecture, privacy, finance, and more to drive adoption of the Andes data lake.As part of a broader team, you collaborate with other product managers to ensure that work in your space works coherently with current and upcoming features being launched by other BDT teams, give feedback on narratives, contribute to strategy (e.g., OP1 planning), set goals, discuss weekly business metrics, and more.You provide clarity where there is ambiguity.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience delivering large-scale SaaS or PaaS data-centric products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience making product decisions using judgment and data, including collaborating with users and internal partners to solicit diverse perspectives- Experience successfully improving processes for product management and for collaboration with partner teams- Experience defining and executing go-to-market strategies- Experience influencing executive leadership through verbal and written communication- Experience negotiating, influencing, planning, and executing across teams ...

Amazon Advertising seeks the world's brightest and best Product Managers to lead next-generation solutions that enable advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique advertising products. We are seeking a Principal Product Manager to lead our efforts to bring reach, scale and performance to our advertiser customers by connecting advertisers to supply sources that will drive optimal performance for their campaigns. In this role, you will drive the technical design and roadmap for a well-recognized and significant portion of our advertising business. You will coordinate complex product initiatives across internal teams and stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through product and business requirements documents. You will have a high level of comfort with ambiguity, a deeply analytical mindset with the ability to investigate complex challenges, and can effectively influence across organizations. You work backwards from the customer needs, dives deep into data to understand the issues, and drives product development to deliver those needs by working with cross-functional teams.You want to work on projects where you are implementing solutions to real problems that require creative solutions and deep understanding of the problem space. You challenge yourself and others to constantly come up with better and often disruptive solutions. You know how to work cross-functionally to create alignment and deliver results. You want to create value and impact the direction of entire industries. You will have responsibility through the full product life cycle, from product strategy, prioritization and development to adoption and iteration with global sales and account management teams.BASIC QUALIFICATIONS- 10+ years of technical product or program management experience- 3+ years of end to end product delivery experience- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience working with and influencing senior level stakeholders- Bachelor's degree ...

Would you like to lead a team that creates impact on how millions of customers pay on Amazon every day? Are you an experienced and accomplished leader or leaders who is excited to lead a large team of Technical Program Managers? Do you enjoy coaching and developing a high performing team? Then this is the role for you. Amazon Payment Products team in Seattle is looking for a Senior Technical Program Management (TPM) leader to manage a team of Technical Program Managers. Key job responsibilitiesThis role requires working closely with your team of TPM managers, TPMs, engineering teams, and product management teams in North America. This position involves regular communication with our leadership on status, risks, plans, and launch strategy. Excellent communication – both verbal and writing skills and strong technical competency is a must.You will be a driving force within and outside of Payments Products team. You will lead your team and key stakeholder teams to identify and implement critical programs. You will lead your team with empathy, develop career plans and identify growth opportunities for your team members. Ideal candidate has thrived and succeeded in delivering broadly adopted technology products/services in a high paced environment. They are a strong leader who can prioritize well, communicate clearly and who understands how to drive excellence. They will have hands-on technical project and program management skills, leading large cross-functional technical programs from definition to launch. The person should have excellent people management skills with proven track record of building high performing teams. A qualified candidate is a creative leader with superior analytical abilities across business and technology.About the teamAt Amazon Payment Products, we delight our customers with rewards, credit and the simplicity to buy across borders. Amazon Payment Products serves millions of customers worldwide through a global portfolio of products, delighting them with best-in-class rewards and access to credit. The global portfolio of products the team currently builds includes Co-branded Credit Cards, Private Label Credit Cards, Shop with Points, and Buy-Now-Pay-Later Installment products. Under Amazon’s long-term commitment to innovating on behalf of customers, the team constantly seeks to launch new payment products and features worldwide which makes shopping on Amazon ever more rewarding and convenient. BASIC QUALIFICATIONS- 15+ years of working directly with engineering teams experience- 10+ years of software development experience- 7+ years of technical product or program management experience- 4+ years of experience managing technical teams - Demonstrated experience in hiring and developing high-performing teams- Demonstrated ability to use data and metrics to back up assumptions and evaluate outcomes.- Ability to roll up sleeves and operate as an individual contributor to get the job done; at the same time be able to guide the team.- Able to provide architectural guidance and direction throughout project lifecycle. ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. We are an external customer facing, opt-in service with our own P&L and have to earn our business every month. We are looking for a smart, enthusiastic, and creative thought leader with a strong background in outbound product management or business development to define, develop and deliver the scaling strategy for AWS Support related products and services. The ideal candidate will clearly be passionate about the large opportunity that the cloud (AWS) space presents, with a track record of success in delivering products and services for the IT industry. The candidate is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence with a strong, talented, opinionated team. In this position, you will play a pivotal role in defining the go-to-market strategy for our services, increasing support adoption and revenues and tirelessly champion the needs of our customers. We are looking for a senior business development/outbound product leader that can understand customer requirements in specific industry verticals, build industry focused support bundles that combine our services into a easy to use commercial offering, work with senior sales leaders to incorporate the bundle into their sales strategy, and and have experience in running promotions and campaigns. Key job responsibilities• Product Launch & Positioning: Develop and execute product launch strategies, and create compelling product messaging that resonates with customers and differentiates our products in the market.• Sales Process: Co-own goals around Sales Pipeline, conversion and revenue with sales and product teams. Provide feedback to improve the Sales Process.• Sales Enablement: Collaborate with the sales team to create sales collateral and tools, and provide training to ensure a successful go-to-market strategy.• Market Analysis: Monitor and analyze market trends and competitive landscape, and provide actionable insights to shape product strategy and positioning.• Customer Engagement: Engage with customers, partners, and industry influencers to gather feedback and promote our products effectively.• Cross-Functional Collaboration: Work closely with product development, marketing, and other internal teams to align goals and drive successful product execution.A day in the lifeA day in the life of an Outbound Product Manager is to analyze customer support requirement for key industries and verticals, build a “support solution” that combines various capabilities into an offering tailored for a specific industry, work with senior sales leaders to incorporate these solutions into the sales strategy, and manage pipeline/conversion. The Outbound PM monitors our go-to-market motions and ensures that we are building strategic initiatives that help us scale the business non-linearly. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The AWS Support Product team is responsible for the new offerings and the commercial strategy for the AWS Support Business. We have a team of exceptionally smart people who are passionate about cloud computing, and are on a mission to be the world class standard for customer experience. We believe that the work we do improves the lives of millions of people around the world via our customers, and are passionate to forever raise the bar and bring more of our technology to customers around the world. BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is looking for a Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure, creation of a quality control system for North and South America (NASA), pre/post-inspections for design validation, and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for project management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Key job responsibilitiesProgram management skills to monitor vendor delivery of physical infrastructure projects. Technical skills of either fiber optic outside plant, process engineering, construction management or quality control systems is required. Key Responsibilities Include: · Reports to the NASA GCID-FD Deployment Manager, and updates regularly with the NASA and Global Senior management. · Serve as a key member of the North and South America GCID-FD team helping to drive overall Network Infrastructure strategy. · Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators. · Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success. · Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates on program deployment to management and stakeholders. · Periodically report on the overall network development program status across the assigned region. · Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service. · Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale. · Interact with engineers, technicians, vendors and senior management on a daily basis · Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers · Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles. · Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints. · Coordinate access and approvals to security-regulated sites30% Travel between OH and PAA day in the lifeThis role oversees deployment of infrastructure, and iterative procedural changes. This includes travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a full time remote job. Physical inspections and learning the technical standards for outside and inside fiber plant is required.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...