Project/Program/Product Management--Technical

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to leverage Kuiper and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers. This position will be working within the Technical Operations Team within KGS.We have an immediate opening for a Product Management - Technical position to support the KGS team focusing on the development of systems that will enable broadband connectivity and equipment sales to government customers around the world, including defense and national security customers.Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for designing scalable, flexible and customer obsessed solutions? Are you ready? Then join Amazon’s Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper for government customers that will transform the space industry? If so, then we would love to talk!The candidate should have a demonstrated ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey compelling value propositions and technical product requirements in a written context. The ideal candidate will be familiar with telecommunications services and government acquisition processes, particularly the U.S federal government. You must leverage your knowledge and skills to decide what actions to select stakeholders to determine the right goals and inform decisions. You will design long-term technical solutions to KGS business operations.Key job responsibilitiesThis Sr Product Manager – Technical role will focus on Broadband Systems for business operations with Government customers. This position will drive the design, acquisition, deployment and operation of systems for KGS customer order processing, equipment delivery, network provisioning and broadband services billing. Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.A day in the lifeIn this role, you will design, develop and deliver the system capabilities needed for Kuiper Government Solutions to generate proposals, process customer orders and activate broadband service. You'll lead the systems integrations that will monetize Kuiper's portfolio of mission-specific solutions, broadband service plans, satellite equipment and network connectivity. You will work closely with Business Development, Product Management, Software Engineering and Program Management teams at Kuiper Government Solutions.About the teamYou will be joining a team focused on driving the development and operations of satellite communications customer engagement and business systems for all customer segments served by Kuiper Government Solutions.BASIC QUALIFICATIONS- Bachelor's degree- 8+ years of experience owning/driving roadmap strategy and definition- 8+ years of experience with feature delivery and tradeoffs of a product- 8+ years of experience contributing to engineering discussions around technology decisions and strategy related to a product- 8+ years of experience managing technical products or online services- 8+ years of experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.10012BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years experience managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry. - 5+ years experience in Construction or Project Management.- 5+ years experience in on-site construction trades (mechanical, electrical, general) Vendor Management. ...

Accounting Technology Group is hiring a Finance Technology Manager to drive and support initiatives across the WorldWide Accounting organization to manage various automation, optimization and geographical expansion projects, with an emphasis in Record to Report space (General Ledger, Consolidation, Financial reporting etc.). Successful candidates will have to operate successfully in a fast-paced, global, results-oriented environment. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze large datasets quantitatively, problem-solve, scope business requirements and prioritize. Successful candidates will have deep experience in the following three disciplines – Accounting, Program Management, and Finance Systems. Key job responsibilities• Provide program management direction: define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support.• Define requirements and work with partner teams to design, implement and launch scalable solutions. • Design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion.• Communicate new/updated programs and processes to leaders, employees, and cross functional organizations.• Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.• Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.• Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.A day in the life• In this role you will be part of a team that collaborates with Accounting and technical teams to deliver world class solutions that are highly scalable, secure, and flexible. • You will be responsible for financial processes, project management, accounting requirements documentation, process design, and user acceptance testing. • This role will work closely with the global financial systems team, accounting operations teams, and others to represent the Accounting organization. About the teamOur team’s primary focus is to deliver process enhancements, optimization, standardization and technology services for the Global Accounting and Finance communities to continually improve our accounting processes, reporting, and control capabilities. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree in finance, accounting or related field- Experience using data and metrics to drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules ...

At Amazon, we are the most customer-centric company on Earth. To continue to raise the bar on the customer experience, we need exceptionally talented, bright, and driven people. If you'd like to help us build the experience where you can find and buy anything online and have it delivered fast, this is your chance to make history. We continue to innovate with delivery speed initiatives so that Amazon continues to own ‘fast’ in the minds of our customers. We are looking for a dynamic, organized self-starter to join as a Principal Product Manager in SCOT, to develop, measure and improve Inventory efficiency initiatives. In this role, you will orchestrate and lead the development of end-to-end solutions for inventory management that will be consumed by organizations and leadership WW. You are expected to support the business through the development of metrics and reporting solutions, standardizing those that already exist, develop the SOPs to connect the dots across metrics and tools currently used, conduct data reviews and in-depth analysis. You will be responsible for building out the tools for analysis as well as the processes to inform our business decisions. You will also provide advice and mentoring to BIE’s, DE and PM’s and you are a key influencer in your team’s strategy development and will contribute significantly to team planning. The successful candidate will have strong analytical and managerial skills and can prioritize well, communicate clearly, and have a consistent track record of delivering results by applying and utilizing business insights and analytics. This role offers an opportunity to make business-critical decisions that will minimize costs while continuing to increase the availability of inventory and hence speed at which we deliver our customers’ orders. Done correctly, this role will impact and improve our customer experience by increasing the confidence and trust of our customers in that Amazon is the one, best option for ‘want it, click it, have it.’. This role will become the expert on Amazon’s best-in-class supply chain systems and leverage this to both develop new ways to benchmark inventory efficiency and hence success as well as drive continuous improvements in customer experience. This senior leader will be highly visible and is a critical position within Amazon, as the key provider of regular updates to executives across the company.The position will located in Seattle, WA. Key job responsibilitiesIn this role, your key responsibilities will be:- Driving inventory efficiency improvements through deep dives, insights and driving actions through influence in a global demand and supply chain organization for all of Amazon.com- Developing actionable insights that relentlessly provide a better customer experience and hold WW functions accountable for improving their outcomes. - Lead and influence a team of experienced Product Managers and BIEs to connect the dots across inventory outcomes and present continued insights to leadership to drive future investment decisions. - Work with WW Operations, Category Leaders, In-Stock Managers, Engineering, Transportation experts, Product and Finance partners to provide solutions- Establishing and leading solutions across multiple teams- Mining and analyzing data for metrics and decision support- Develop new insights and tools to understand customer intent and create 3-5 year roadmaps. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes. We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network. As a Principal Technical Program Manager (TPM), you will own writing technical specifications, running MBRs for org and keeping large program schedules from design to release on track. This role requires effectively partnering with other orgs within Amazon and managing launches. You will also be responsible for mentoring other L6, TPMs in the org.About the teamInclusive Team CultureWe’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 7+ years of technical program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you want to play a role in the transformation of Selling Partner Support? We are recruiting a Senior Product Manager - Technical (PM-T) to help us craft our next-generation workflows solution.Over the last seven years, we have built guided experiences that SPs and Support Associates use to get quick, accurate resolution when they encounter problems. We now have 67 self-service and 49 Associate Workflows in 21 marketplaces, translated into 34 languages, covering 55% of Seller issues, used 138MM times in 2023. In 2023, our team eliminated 1.15MM Seller contacts by automating resolution to their problems without requiring an Associate. We also eliminated nearly 1500 defects in our production experiences, reducing handle time and case re-open rates.In 2024, we are busy transforming our legacy Workflows into Actions so that we have a library of capabilities that our new "Get Help" LLM-driven support experience will use to improve Selling Partner problem intent prediction, solution accuracy, and response quality. Once we complete re-implementation of our Workflows as Actions, those components will be LLM-learnable, -predictable, and -orchestratable; and we will turn our focus to automation expansion and building capabilities so that we can learn from our Associates about the improvised solutions they execute and get those codified in our model and scaled across the Associate population so that we can resolve more cases automatically and improve the Associate experience and resolution accuracy when human in the loop in required.Key job responsibilitiesSuccessful candidates will have the following:Strategic vision based on rigorous analytics. Not only do you have a deep intuition for customer needs, you are also adept with quantitative data sets. Your innate curiosity drives you to find new ways to learn more about your customers and the industry.Convincing communication. You thrive in environments with a wide range of stakeholders across various functions, and possess a toolkit of communications that enables you to construct engaging and conclusive narratives.A strong sense of urgency to deliver a product that your customers love, in the shortest amount of time. You cannot wait to delight your customers, and execute relentlessly and innovate constantly as a result. When faced with hurdles, you enable your team and collaborate with your teammates to find mutually beneficial solutions.A day in the lifeKey responsibilities:Build business cases, articulate strategy, sell your vision to leadership, understand the market, analyze consumer engagement, lead your team, etc.Make hard, high-judgment trade-offs between features and speed-to-marketDevelop a long-term strategy for your area of ownership and execute go-to-market plans for new features and offerings.Present your findings to large groups, including senior leadersAbout the teamWe are a team of product managers, program managers, and process engineers, constructing guided solutions for Sellers and Support Associates so that we can quickly and accurately solve the problems our Sellers encounter everyday. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Principal Technical Program Manager role will be at the forefront of driving the country expansion for Project Kuiper and launch readiness activities with cross-functional stakeholders. The role will own project plans, align teams, track progress for multiple inter-connected work streams, think globally and act locally in delivering the best customer experience in any region, and to make our international expansion repeatable, simple, and faster.Key job responsibilitiesThis Principal Technical Program Manager is a highly visible role across the organization. You will drive alignment across Engineer, Finance, Accounting, Tax, Legal, Accounts Receivable, Customer Support, Sales and Business teams. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.You will own defining and delivering programs with significant complexity and cross-org impact, you will be able to propose and drive innovation that will improve customer experience in a wide and diverse set of industries and locations. You will work with stakeholders across from product engineering, Accounting, AR, Finance, Legal and Tax and innovate on how Kuiper builds up international business.You will own the definition and delivery of the program, including keeping stakeholders informed with status, holding teams accountable to their deliverables, identifying and resolving blocking issues to ensure the delivery.You will be responsible for understanding software design concepts and contribute to large scale architectural designs. You should be comfortable diving deep and understand the mechanism of multiple complex systems.You will be responsible for delivering the launch plans with internal and external stakeholders.You will own communication to senior/executive leadership tracking progress across various workstreams.You will manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

As a Principal Product Manager, you will drive the strategy, roadmap, and partnerships, as well as outbound business and messaging to scale and evolve AWS Compute in Amazon Dedicated Clouds for U.S. Government customers. You will look across the EC2, VPC, EBS, Outposts, Lambda, ECS, and EKS service portfolios, working backwards from the customer to understand the capabilities and experience AWS will offer customers and developers. This includes end-to-end product responsibility to define our long-term vision, drive engineering priorities, and make roadmap tradeoffs to deliver new functionality. You will work with internal AWS services and infrastructure teams to understand the unique challenges and constraints of our business, and define the right product strategy and solutions to tackle them. Other key areas of responsibility are defining new product opportunities and driving AWS Compute’s vision in the Federal market, while collaborating closely with the technical field (sales specialists, solutions architects, and professional services) community to ensure AWS Compute has the correct positioning to enables compelling customer use cases. The successful candidate will form a strategy that gets to the core of what customers value, set priorities that move that strategy forward, and exert influence to align diverse stakeholders, both internal and external. Candidates should enjoy working in a collaborative, analytical, and fast-paced environment and be comfortable interacting with technical, cross-functional teams. Candidates must dive deep into data, have strong writing and oral presentation skills, and be comfortable leading executive-level reviews. This is a strategic position that will impact the direction of AWS Compute going forward.The candidate selected must a US Citizen and obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.A day in the lifeRead more about AWS Compute, and what our customers have to say about us:- https://aws.amazon.com/products/compute/- https://aws.amazon.com/ec2/ - https://aws.amazon.com/ec2/nitro/About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our B2C and B2B customers.We are seeking a motivated and multi-talented Sr Product Manager - Tech who is passionate about building products with a strong emphasis on design, quality, performance and customer satisfaction. The individual will lead a portfolio of products for a brand new and quickly growing business line in the access control space. This role is inherently cross-functional - this leader will work closely with engineering, product/program management, design, operations, finance, legal, business development, customer service, and executive teams to 1) bring products to market, 2) develop and grow business opportunities, and 3) enhance our existing products and features. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.Key job responsibilitiesKey job responsibilitiesLead the definition, design, development and launch of products that delight customersLead the development of the product strategy and vision supported by internal and external analysisCreate buy-in for the product vision both internally and with key external partnersDefine creative, high quality, simple product roadmaps based on product strategy and vision Work closely and collaboratively with design and product teams from partner organizations Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and applicationManage backlog prioritization and trade-offs among customer feedback, performance, and operational support loadWork closely with hardware and software engineering teams to deliver features to marketLaunch products to market by working with Marketing, public relations team, Sales, Finance and Operation teamsProactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsBASIC QUALIFICATIONS- Bachelor's degree- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Do you like helping U.S. Federal Civilian agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 3+ years of software development tools and methodologies- 5+ or more years of IT implementation experience- Integration of AWS cloud services with on-premise technologies from Microsoft, IBM, Oracle, HP, SAP etc. · Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.)t- Current, active US Government Security Clearance of Top Secret or above ...

At Ring, our software is what creates unique experiences for our customers. From seeing who’s at your front door, to sharing precious moments with loved ones, or searching for proof of extraterrestrial life, Ring’s software platforms strives in keeping people close to what’s important.The primary responsibility of the Principal Product Manager - Technical (Principal PMT) is to own and drive multiple software services and platforms as products. As a Principal Technical Product Manager in the Ring Application Platform Team, you will help create and drive the product strategy, vision, and roadmap, with a high degree of ownership over critical features that emphasize customer experience. This role is inherently cross-functional - you will work closely with HW/FW/SW engineering, product design, security, legal, privacy, customer experience facing product leaders, devices teams, and executive teams to envision, develop, and launch innovative platforms to be leveraged by millions of devices.Key job responsibilities- Manage the entire product life cycle from inception to launch- Drive the development of the strategy, roadmap, and business plan for your product areas while working with various teams.- Be a passionate advocate for the customer; understand and articulate customer needs, conduct ongoing customer research, leverage internal knowledge and expertise, and prioritize market requirements- Inspire the team with the product vision, and work cross-functionally to bring that vision to life- Write requirements documents, define use cases and CX, and own the business metrics and KPIs for your products, services and platform- Drive product launches, including working with public relations, marketing, executives, and other product management team members- Serve as the product expert, assisting marketing with press briefing, industry talks, and white papersA day in the lifeA day in the life of a successful candidate will require them to be both creative and analytical. They will effectively navigate matrix organization where product, engineering, and program exist in different reporting structures and VPs. They will be adept at synthesizing a variety of technologies and capabilities into software solutions that Ring’s customers love. This person will be customer obsessed and love our products. They will have a proven track record of building and scaling successful cloud based software solutions. This person will be responsible for driving platform roadmaps while balancing tight delivery timelines.About the teamFirst and foremost, the Ring App Platform Team believe that good software comes from motivated and passionate people. Guided by Amazon's Leadership Principles and our Organizational Tenets, we strive to build innovative services that create amazing experiences for our customers, creates value for our businesses, and drives revenue for the RBKS, Amazon, and our partners. We are committed to supporting each other by sharing knowledge, providing feedback, and pitching in when needed. We improve our own capabilities through training, job rotations, knowledge sharing, and innovation. We continuously monitor our performance and constantly adapt to feedback.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. You will work with a cross-functional team of software and hardware engineers to continuously define and manage the requirements and scope of Kuiper's Secure Communications systems and services. This includes day-to-day management of deliverables, dependencies and schedule, as well as driving this complex project through its incremental phases. You will collaborate with Kuiper's leadership team at all levels to establish Kuiper Secure Communications processes that track our goals, objectives, milestones, progress and risks, and drive organizational alignment on trade-offs and priorities. You will own coordination across the entire organization to facilitate Secure Communications product and service launches, as well as iterative feature delivery.Key job responsibilities- Establish and lead an ongoing launch readiness program to systematically drive progress and complete critical program milestones.- Identify and operationalize the metrics and key performance indicators (KPIs) necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.- Support and organize the delivery of critical and complex work streams across the space and ground segments of Kuiper's software and services infrastructure.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Software and Services organization is responsible for all of the software, services and infrastructure needed to securely and safely fly each Kuiper satellite, manage Kuiper's satellite constellation, control Kuiper's ground infrastructure and deliver highly available network services to our customers around the world.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 7+ years of technical program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you interested in joining the Fulfillment By Amazon (FBA) team as an principal product manager tech to design and build innovative products on behalf of Amazon sellers around the world?Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon (FBA) enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.We are looking for a Principal Product Manager tech who is analytical, resourceful, customer-focused, and team-oriented with written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.This new role is unique in that you will be entrepreneurial while leveraging Amazon’s resources and scale. You will work closely with a cross-disciplinary team of data and research scientists, economists, engineers, product managers and executives across the FBA business to accelerate our new product development and launch cycle. We are on the forefront of supply chain thought leadership, working on some of the most exciting and challenging problems in the industry. Join us as we shape the future of global supply chains and marketplace.Key job responsibilitiesThis is a highly visible role that requires partnering with FBA teams, Seller Services, Operations, and Finance teams to impact both Amazon’s top and bottom line. As a member of the FBA Inbound team, you will play a key role in shaping Amazon’s FBA business with the following technical product management and leadership responsibilities:• Own a portfolio of innovative seller-facing management tools from ideation stage to launch.• Develop and write proposals and business plans, gain approval from stakeholders (e.g., adjacent product managers, legal, PR) and leadership to move those plans forward• Collaborate with scientists and product managers as well as operations teams, user experience teams, and seller support teams, to create product vision and road map for tools used by third party sellers• Work closely with scientists and software developers to build minimum viable productsA day in the lifeFBA team focuses on driving seller growth and reducing costs for the fast-growing FBA business by effectively managing our supply chain. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering our customers the Earth’s largest selection and lowest prices. FBA enables Sellers to provide fast and efficient delivery to customers using Amazon fulfillment services. In 2022, Sellers used FBA to fulfill billions of customer orders, shipping more than half of all products offered on Amazon. To our customers, FBA provides a broad and diverse inventory of products from apparel, books, electronics, to consumables with many of them available with 1-Day shipping. This is a unique space where we innovate using various management science tools, such as optimization, econometrics, machine learning, market/contract design, behavioral and experimental sciences to solve novel problems at scale. We work full stack, from foundational back-end systems to future-forward user interfaces.Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. As mentioned by Jeff Bezos in his annual letter to shareholders, FBA is one of the strategic long-term opportunities for the company to improve the lives of sellers and buyers while leveraging our logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long-term vision is that customers can order and receive a seller’s product the same day anywhere in the world. Inventory Planning within FBA is a core essential that serves Sellers in determining what, when, and how much to reorder, how to drive sales on existing inventory and how to optimize for best returns.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a multi-disciplinary team of innovators that work passionately to apply cutting edge advances in robotics and software to solve real-world issues that will transform our customers’ experiences in ways we can’t even imagine yet. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Key job responsibilities• Define the strategic vision and product roadmap for the next-generation Product Lifecycle Management (PLM) work-stream.• Demonstrate deep technical expertise in PLM architecture (workflows, APIs, runtime, design limitations, maintenance) and leverage data-driven insights to influence priorities and strategy.• Scope and manage large, complex technology initiatives, delivering critical solutions, significant improvements, or deprecating obsolete systems across multiple teams and organizations.• Ensure the program meets challenging business goals and drives measurable improvements in efficiency or experience for customers, employees/engineers, or the business.• Apply product management best practices to refine procedures and increase the productivity and effectiveness of cross-functional teams.• Possess excellent business communication skills to present complex technical information to a wide range of stakeholders.• Participate in hiring and mentor others to continuously improve their skills and ability to deliver results.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon's Traffic Engineering organization plays a crucial role in safeguarding Amazon websites (including subsidiaries) and protecting shoppers' trust and privacy. Our team is at the forefront of defending against programmatically engineered traffic, known as bots, through a sophisticated layered defense strategy. We are committed to ensuring the security and integrity of Amazon's digital presence, thereby maintaining the trust of millions of customers worldwide.We are seeking an exceptional Principal Technical Program Manager to spearhead our strategic initiatives in defending Amazon's websites and domains against DDoS attacks while driving our advanced bot detection and mitigation efforts. As the Principal TPM leading Amazon's robot and DDOS mitigation efforts, you'll be at the forefront of combating sophisticated threats using cutting-edge technologies. You'll have the autonomy to shape and drive a critical security program that directly impacts Amazon's global operations and millions of customers. This role will position you as an innovation leader, spearheading the implementation of emerging technologies like ML, AI, and LLMs in cybersecurity. You'll collaborate with top talent across Amazon and AWS, broadening your expertise and network within one of the world's leading tech companies. The dynamic nature of the threat landscape ensures continuous learning and growth, keeping your skills sharp and relevant. By taking on this challenge, you'll not only contribute to protecting one of the world's largest e-commerce platforms but also position yourself at the cutting edge of cybersecurity innovation.Key job responsibilities- Lead the development and execution of a comprehensive multi-year strategy to combat bot and DDOS attacks across Amazon's retail websites.- Implement a layered defense approach, coordinating efforts across edge, border, and origin services for traffic tagging, classification, and prioritization.- Drive cross-functional collaboration with AWS and industry partners to stay ahead of emerging threats and implement cutting-edge solutions.- Spearhead the adoption of emerging technologies such as ML, AI, and LLMs in our security infrastructure.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Passionate about books and reading? The Books Kindle Content team is responsible for helping millions of customers find books they love through relevant content recommendations and innovative shopping experiences. We are looking for a Senior Technical Product Manager to own and drive strategic projects. In this role you will partner with product, engineering and data science partners to build, test and evolve ML models that deliver increasingly personalized book recommendations to our customers. You will develop systems and services to scale personalization artifacts, enabling teams across Books to personalize every customer interaction. You’ll participate in developing the strategy and roadmap within the broader, highly-visible Customer Engagement team, and will own the day-to-day delivery of new experiments and features.The right candidate is highly analytical, will demonstrate strong business judgement and understand the science concepts (algorithms) powering personalization experiences. The role is both strategic and operational, and is a great fit for someone who thrives in a dynamic environment and can think big while diving into the details to execute flawlessly. Successful candidates will have a track record of delivering technology products in a distributed and matrixed organization, through strong product management and problem-solving skills, and the ability to motivate, influence and collaborate effectively with global stakeholders.Key job responsibilities• Invent, incubate, and manage product and feature concepts that connect new and existing readers with books they love.• Develop product requirements, prioritize key initiatives and manage milestones with inputs from stakeholders across the organization related to core ML models, content ranking, and a suite recommendation services.• Own and manage a portfolio of books recommendation strategies, including tracking, optimizing and reporting on their performance.• Help define product strategy and manage the product roadmap (both directly for the Core Recommendations team and within the broader Customer Engagement organization).• Enable teams across the Books organization to create personalized experiences for customers by building and scaling personalization systems and services.• Communicate with senior management and other business/technical partners on product decisions, key results and durable learnings, program status and risks• Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization.About the teamThe Kindle Customer Experience Product Management team owns the customer facing software experiences across all Kindle devices and apps - ranging from how you read, navigate, acquire content and more. Our mission is to be the world's favorite place to read, write and get more out of reading. We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- 8+ years of product or program management, product marketing, business development or technology experience- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Customer Service Worldwide Defect Elimination (WWDE) Organization drives Amazon to provide excellent customer experiences by remediating issues in real-time, reducing defective products and purchasing experiences, and enabling others through our suite of Voice of the Customer tools. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed, Principal Product Manager to manage one of our key customer experiences - concession resolutions and escalations helping us unite all of our policies across Amazon.Key job responsibilitiesThe Concessions Principal Product Manager will drive product strategy across multiple organizations. They will lead requirements gathering, help drive prioritization of feature development, and own driving the product metrics. They will partner with WWDE program managers, various business teams, and our data and research science team to identify, surface, and drive improvements within concessions. The ideal candidate will be able to dive deep and apply principles and products that will form an exciting roadmap.Product management at Amazon is inherently cross-functional. The right candidate needs to be an owner of their portfolio; making strategic product decisions grounded in data. They will work closely with business teams, leaders, engineering teams, and scientists and business intelligence analysts in an agile development environment to launch new features and experiences. Other key responsibilities include monitoring the execution of the project, providing project progress to stakeholders, and ensuring appropriate levels of product quality and performance.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...