Project/Program/Product Management--Technical

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? The Role: As a Principal Technical Program Manager, you will engage with an experienced cross-disciplinary staff to design, manage, and deliver innovative consumer products, technologies, and tools. In this role, you will: - Collaborate with subject matter experts to lead and drive new technology initiatives and evaluations for next generation Amazon products and features- Align with technical teams to develop program roadmaps - Work with key stakeholders in product management and executive teams to define strategy and requirements- Mentor and support other Technical Program Managers within the team - Drive data-based activities to develop insights on device and accessory performance and improvement recommendations - Lead cross functional and full stack problem-solving and development activities from design through delivery - Work with global teams to deliver supporting software and services in sync with launch timelines. - Communicate regularly with senior management on status, risks and change control - Work with component leads to drive evaluation and adoption of new vendor technologies and HW - Work with vendors and external partners to deliver device software and firmware technologies into our products Key job responsibilitiesThe right candidate should possess a strong program management background, have experience leading large/complex/cross-Org. projects, and have a well-rounded technical background in connectivity SW development. As a Principal Technical Program Manager, your responsibilities will include writing specifications, driving project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way. You will lead and coordinate design and implementation efforts, coordinating across multiple teams to develop optimal solutions. You will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. You must be able to thrive and succeed in an entrepreneurial environment, destroy limits to scale, and not be hindered by ambiguity or competing priorities. This means you are able to develop and drive high-level strategic initiatives while rolling up your sleeves to get the job done. This role will require high judgement on how we can deliver for customers in both the short- and long-term.A day in the lifeAs a Principal Technical Program Manager, you will:-Work with key stakeholders in product management and executive teams to define strategy and requirements.-Use your leadership abilities to drive cross functional development on new solutions from design through delivery.-Abstract multiple teams within the OS organization to provide a unified status to Product Orgs. About the teamThe team is composed of multiple TPM functions: Product TPMs, NPI TPMs, Component TPMs (Performance, Power, Stability, Graphics, Framework), and SW Sustaining TPMs; working across multiple device families: Fire Tablets, Fire TV Sticks and Cubes, Fire TV Editions (Smart TVs), Echo Products, and Auto Products. Given the breadth of scope, there are multiple opportunities to learn something new, try something new, and mentor/grow others. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are looking for a motivated Technical Program Manager (TPM) to help grow our program by leading our new property and global expansion efforts. With broadcast agreements around the world including the NFL’s Thursday Night Football in the US, the NHL in Canada and Champions League soccer tournaments in the UK and EU, Prime Video is delivering the future of Live Sports to our customers. Advertising is a crucial part of our success in Live Sports. We are endeavoring to build a world-class live sports ad program that benefits our customers, advertisers and league partners with unique, never-been-done-before ad experiences. Live sports on Amazon will allow customers to watch events on any device, including televisions, and across multiple distribution channels including Prime Video, Twitch and other first-party streaming apps. This capability opens up new opportunities for advertising to customers that is more relevant and customized than they get from traditional broadcast television while improving impact for advertisers. In this role, you will own the global expansion and onboarding roadmap for our live streaming advertising products. You will partner with a wide range of engineering and UX teams across Amazon Advertising and Prime Video to elevate our ad business. You will have the opportunity to deeply understand our playback, ad insertion, ad serving, measurement and campaign management technology stacks and influence the technical path we follow for our program. You will partner with the Live Advertising product and Prime Video Advertising teams to prioritize our roadmap for maximum business impact. Key job responsibilities• Track Prime Video’s global property rights acquisition • Establish the roadmap of technical expansion to new regions, countries and properties• Coordinate the development timelines across several large engineering organizations to deliver on strict timelines• Act as mentor and role model for other members of the team• Interface with finance to roll up team budgets and resource requests• Work with cross functional product leaders to drive execution of an ambitious roadmap• Be the voice of the team across multiple layers of the organization and drive multi-year planning activities• Manage executive communications, preparing documents, scheduling debriefs and ensuring a cohesive messageA day in the lifeYou will work with a program manager partner in our team to mechanize the tracking of new rights packages Prime Video is considering acquiring. You will coordinate across Prime Video, Live Events and Advertising infrastructure technology teams on prioritizing the technical work required to onboard new properties including driving for automation and expansion of ad innovations. You will establish mechanisms for driving completion of all aspects of the various development roadmaps, sharing progress with leaders across Amazon and escalating where required to ensure we deliver the best outcomes for viewers, advertisers and our business. About the teamWe are the Advertising in Live Events team and our mission is to build the most advanced Live Event advertising offering for brands to reach viewers in the most relevant and least disruptive way possible. We aim to bring digital advertising capabilities to a traditionally linear advertising space and to make advertising in live sports available to all advertisers. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Advertising seeks the world's brightest and best Technical Product Managers to lead next-generation solutions that enable advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. We start with the customer and work backwards in everything we do, including Advertising. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique advertising products. These products drive marketing investments into Amazon by giving advertisers the controls and data necessary to prove the efficacy of Amazon advertising for advertisers.We are seeking a Technical Product Leader to help our agency and advertiser customers grow their brands and deliver outcomes. In this role you will build industry leading tools that enable our customers to select the best websites, apps, and streaming devices to deliver their ads. You will leverage your deep industry expertise, knowledge of the customer, and product management skillset to define a product vision, establish a roadmap, and drive technical designs in partnership with our talented software developers. You will drive alignment for your vision with Amazon leaders and stakeholders and write detailed product requirements that clearly define the customer problem, user stories, and acceptance criteria. You will have responsibility through the full product life cycle, from product strategy, prioritization and development to adoption and iteration with global sales and account management teams.The ideal candidate excels when operating with a high degree of ambiguity, makes data-driven decisions, has a strong backbone, and can effectively influence across organizations. Key job responsibilities* Define business requirements based on customer needs, industry trends, and your own expertise in programmatic advertising.* Work with engineering, science, and analytics to develop a roadmap with key input-based goals to drive outcomes that meet our advertisers' goals as well as our growth goals.* Work with product marketing, sales specialists, sales, and go-to-market teams to drive our product strategy, launches, and external product perception as a leading performance and brand advertising solution.BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:* Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.* Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.* Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from the customer site near Mililani, Hawaii 3 or more times a week as-needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- Current, active US Government Security Clearance of TS/SCI with Polygraph- 3+ years of software development tools and methodologies- Experience leading the design, development and deployment of business software at scale or current hands on technology infrastructure, network, compute, storage, and virtualization experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Controls Engineering team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.Key job responsibilities• Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.• Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.• Perform point to point checkouts between field devices and controllers.• Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations• Manage small to medium size projects and programs.• Installation, replacement, configuration, and calibration of sensors.• Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.• Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.• Commissioning and systems level testing support.• Create red-lined drawings and documentation of systems. • Follow change management process to generate work requests and method of procedures.• Participate in Factory witnessed tests at vendors or in panel builders facility.• Perform other tasks as assigned by manager. • Recommend design improvements based on consultation with users and system operation.• Perform root cause analysis during testing and commissioning.• Ensure all personnel on site utilize proper safety methodology.• Work on-call and a rotating schedule when required and respond to after-hours emergencies.• Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.• Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center.BASIC QUALIFICATIONS- Minimum one year of experience working with computer components and operating systems.- Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Would you like to lead a team that creates impact on how millions of customers pay on Amazon every day? Are you an experienced and accomplished leader or leaders who is excited to lead a large team of Technical Program Managers? Do you enjoy coaching and developing a high performing team? Then this is the role for you. Amazon Payment Products team in Seattle is looking for a Senior Technical Program Management (TPM) leader to manage a team of Technical Program Managers. Key job responsibilitiesThis role requires working closely with your team of TPM managers, TPMs, engineering teams, and product management teams in North America. This position involves regular communication with our leadership on status, risks, plans, and launch strategy. Excellent communication – both verbal and writing skills and strong technical competency is a must.You will be a driving force within and outside of Payments Products team. You will lead your team and key stakeholder teams to identify and implement critical programs. You will lead your team with empathy, develop career plans and identify growth opportunities for your team members. Ideal candidate has thrived and succeeded in delivering broadly adopted technology products/services in a high paced environment. They are a strong leader who can prioritize well, communicate clearly and who understands how to drive excellence. They will have hands-on technical project and program management skills, leading large cross-functional technical programs from definition to launch. The person should have excellent people management skills with proven track record of building high performing teams. A qualified candidate is a creative leader with superior analytical abilities across business and technology.About the teamAt Amazon Payment Products, we delight our customers with rewards, credit and the simplicity to buy across borders. Amazon Payment Products serves millions of customers worldwide through a global portfolio of products, delighting them with best-in-class rewards and access to credit. The global portfolio of products the team currently builds includes Co-branded Credit Cards, Private Label Credit Cards, Shop with Points, and Buy-Now-Pay-Later Installment products. Under Amazon’s long-term commitment to innovating on behalf of customers, the team constantly seeks to launch new payment products and features worldwide which makes shopping on Amazon ever more rewarding and convenient. BASIC QUALIFICATIONS- 15+ years of working directly with engineering teams experience- 10+ years of software development experience- 7+ years of technical product or program management experience- 4+ years of experience managing technical teams - Demonstrated experience in hiring and developing high-performing teams- Demonstrated ability to use data and metrics to back up assumptions and evaluate outcomes.- Ability to roll up sleeves and operate as an individual contributor to get the job done; at the same time be able to guide the team.- Able to provide architectural guidance and direction throughout project lifecycle. ...

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems. We are seeking a talented and solutions-oriented Technical Program Manager (TPM) to contribute to delivering transformational innovation to the business. As a Tech Transformation TPM, you will work closely with field specialists, BIM engineers, system development engineers and cross-functional teams to improve the quality and productivity of automation deployment for Amazon’s fulfillment network. This role includes the following responsibilities:- Implement innovative technologies by driving process change and managing stakeholder engagement- Develop a technical understanding of Transformation programs, such as Reality Capture, to tailor deliverables to various customers and ensure on-time delivery- Own complex scheduling and resource balancing for Transformation initiatives and programs- Analyze data and devise metrics to track impact of programs on deployment, including cost savings, deployment efficiency, and scalability- Monitor the progress of Transformation team goals, ensuring prompt updates and reporting to leadership- Partner closely with technical leads to assess the business impact of new initiatives and recommend the best options based on quantified benefits, costs, and operational impacts- Manage competing priorities across a wide range of stakeholders, ensuring time is focused on the highest value activities and issuesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in Mechanical Engineering, Aerospace, Electrical Engineering, Physics, Operations Research, or equivalent- Ability to understand and discuss technical concepts, schedule trade-offs, and evaluate new concepts with technical leads- Experience with program management, tracking complex schedules, and allocating resources- Experience working across teams, defining program requirements, and optimizing cross-team processes to improve efficiency and delivery- Confidence operating independently and working with ambiguity- Ability to deliver in a fast-paced environment- Excellent verbal and written communication skills ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are currently seeking an Administrative Assistant to serve as support to our Data Center Project Engineers. Ideal candidates will partner with multiple Data Center Project Engineers to handle administrative tasks freeing up their time to focus on organizational goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You will frequently find yourself in the center of everything that happens on the team. You are pivotal to the success of a well-run, efficient, productive and happy team.In this role, you will wear many hats! Administrative Assistants perform an array of administrative functions critical to running an organization efficiently. You will strategically manage your Data Center Project Engineer's Administration tasks of:• Badge requests and vendor on-boarding• Project input requests• Project funding submission, Vendor Purchase Requests and Orders• Changes to the Risk Assessment, Method of Procedure templates, etc.• Change Management Approvals and schedule coordination• Managing of scopes of work• Track delivery of material with the Power and Cooling Supply team• Coordinate plans for internal equipment transfers• IT equipment procurement• Team wiki updates• Travel arrangements• Update Playbook• Update status at the managers’ request• Misc. project support for new hires Closeout documents (Agile, daily scans, Quality Control, etc.)• Manage requests for access• Standard Working Hours: Monday-Friday from 6:00AM - 2:00PM ESTHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamCritical Projects Implementation (CPI) is a project management team that manages construction activity within operational data center spaces. The CPI team is tasked with infrastructure improvements to optimize utilization of space, power, and cooling. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• High School diploma or equivalent education• Ability to work 40 hours/week. Must be able to work 10 hour shifts as needed and able to start March 2025• 1+ years of experience with Microsoft Office Suite - Word, Excel and Outlook required with1+ years of experience with SharePoint (or similar) ...

The Principal TPM will be responsible for the execution of critical programs within the Conversational Assistant Services team of Alexa. CAS’s vision is to drive cutting-edge innovation in AI systems and models to deliver transformative and indispensable assistant experiences for customers across all languages, modalities, and devices. We develop advanced multi-modal large language models and AI systems that transform the Alexa experience for customers. The systems we build deliver highly personalized customer conversations, while autonomous agents built on our proactive platform carry out customer needs just as a human concierge would. We build LLM optimization systems that help partners with rapid application development. The Principal TPM will orchestrate across hundreds of teams within Alexa, Devices and AGI organization to define workstreams, identify dependencies and gather commitments across teams to help deliver the most critical projects for the org. This is a TPM of TPMs role, where the interaction isn't with a single technical team, instead they will deliver results across 4 L8 teams, and in partnership with several partner teams. Key job responsibilities- Define and deliver critical programs across multiple teams within CAS, AGI, Alexa and other internal customer teams. Setting milestones that help achieve the program target dates. - Standup mechanisms to track and communicate progress towards delivery dates. - Effectively communicate with all levels of leadership, they should be able to represent complex decisions, trade-offs and solutions in various forums. - Identify and resolve roadblocks and conflicts that originate during program execution. Partner with PMs, Science and Engineering teams to resolve issues.- Build relationships and manage by influence in a matrix organization to solve complex AI problems with tight timelines- Define and execute Program Management best practices across the different CAS science and engineering teams to help raise the bar on the execution of our team. - Manage a queue of customer facing issues and feature requests to improve the new functionalities of Alexa.A day in the lifeDrive alignment on execution plans that span multiple internal and external teams. Prepare and present schedule, risks and roadmap status. Drive clarity on ongoing roadblocks and misalignments and collaborate with the cross functional teams on mitigations.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Since early 2006, Amazon Web Services (AWS) has provided companies of all sizes with an infrastructure web services platform in the cloud. With AWS you can requisition compute power, storage, and other services thereby gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS customers can take advantage of Amazon.com’s global computing infrastructure which is the backbone of Amazon.com’s multi-billion dollar retail business. AWS provides scalable, reliable, and secure distributed computing infrastructure that has been honed for over a decade. For more information on Amazon Web Services please visit: http://aws.amazon.com/The AWS IT Security team is responsible for the security and availability of all cloud and mobile products and services offered by AWS. This includes cloud services such as EC2 and S3 as well as consumer offerings like Amazon Appstore and Cloud Drive. Our team works with development teams to design and build secure solutions, participate in and coordinate penetration testing activities, and generally solve security challenges at massive scale.AWS Security is looking for a Senior Technical Program Manager (TPM) to help ensure that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues and quickly reacting to new threat scenarios. This position will provide you with a challenging opportunity.You will work with innovative technology and be a part of the AWS Application Security team. You should have strong problem-solving skills, excellent communication skills, an understanding of modern Internet threats, the ability to influence people from customers to managers by creating a win-win solutions, and the desire to be an individual contributor to securing Amazon's next generation technology. Joining the Amazon Web Services Application Security team provides the unique challenge and opportunity to build and review systems at the innovation of the cloud to identify threats against AWS and our customers. You will draw upon exemplary technical architecture skills, application security knowledge, project management, critical thinking, problem solving skills, and a passion for securing interconnected software systems. You should be open to new challenges, extremely good at multi-tasking, innovative, creative, self-directed and a great team player. You will drive continuous process improvement, and collaborate effectively with fast-paced, cross-functional business and software development teams to solve problems and implement new solutions. You will interact with a broad cross section of the Amazon organization spanning a wide range of technologies and engaging with external vendors and internal teams. In Amazon Web Services, Technical Program Managers juggle multiple projects with tight timeframes and deadlines.You must be able to:* Work with multiple engineering teams to carry out Application Security Reviews.* Provide expert advice and consultancy to internal customers on risk assessment, threat modeling and fixing vulnerabilities.* Define information security controls and patterns that support risk assessments and support the development of secure architectures. This will involve understanding service interdependencies and driving towards secure technical solutions for multi-tiered systems.* Collaborate with engineering teams to drive the product roadmaps, by providing security requirements that help to map security controls / patterns to product features.* Address bottlenecks, provide escalation management, anticipate and make tradeoffs and balance the business needs versus technical constraints.* Partner with multiple teams across multiple locations with varying sets of priorities to ensure a timely delivery of the secure solution.* Clarify and drive project commitments as well as establish and maintain clear chains of accountability.* Lead internal process improvement projects, including the development and implementation of internal tools.* Security training and outreach to internal development teams* Security guidance documentation* Security tool development* Security metrics delivery and improvements* Assistance with recruiting activities and administrative workAbout the teamAbout AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Customer Service Worldwide Defect Elimination (WWDE) Organization drives Amazon to provide excellent customer experiences by remediating issues in real-time, reducing defective products and purchasing experiences, and enabling others through our suite of Voice of the Customer tools. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed, Principal Product Manager to manage one of our key customer experiences - concession resolutions and escalations helping us unite all of our policies across Amazon.Key job responsibilitiesThe Concessions Principal Product Manager will drive product strategy across multiple organizations. They will lead requirements gathering, help drive prioritization of feature development, and own driving the product metrics. They will partner with WWDE program managers, various business teams, and our data and research science team to identify, surface, and drive improvements within concessions. The ideal candidate will be able to dive deep and apply principles and products that will form an exciting roadmap.Product management at Amazon is inherently cross-functional. The right candidate needs to be an owner of their portfolio; making strategic product decisions grounded in data. They will work closely with business teams, leaders, engineering teams, and scientists and business intelligence analysts in an agile development environment to launch new features and experiences. Other key responsibilities include monitoring the execution of the project, providing project progress to stakeholders, and ensuring appropriate levels of product quality and performance.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Amazon's Fulfilled by Amazon (FBA) Inventory Optimization team seeks a Principal PM-T with proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown from 3% to over 60% in 2023. With over 2 million Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices.“Third-party sellers are kicking our first party butt. Badly. And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that period have grown at a compound rate of 20%, from $2.8 billion to $95 billion. Why did independent sellers do so much better selling on Amazon than they did on other public seller platforms? And why were independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales organization? There isn’t one answer, but we do know one extremely important part of the answer: We helped independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In combination, these two programs meaningfully improved the customer experience of buying from independent sellers.” —Jeff Bezos, 2018 Letter to ShareholdersYou will join a dynamic team at the forefront of this vision, to grow and optimize our suite of Inventory Optimization solutions creating a richer end-to-end Seller Experience (SX) while improving FBA profitability.Key job responsibilitiesKey job responsibilitiesThis is a highly visible role that requires partnering with 3P Seller business teams, Seller Services, Operations, and Finance teams to impact both Amazon’s top and bottom line. As a member of the FBA Inventory team, you will play a key role in shaping Amazon’s FBA business with the following product management and leadership responsibilities:• Collaborate with scientists, engineers, product managers as well as operations, user experience, and seller support to create product vision and roadmap for tools used by third party sellers.• Own Seller facing and internal tools that improve user experience and deliver on aggressive input improvement goals.We are looking for a Principal Product Manager-Tech who is highly analytical, resourceful, customer-focused, and team-oriented with excellent written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon’s products using Artificial Intelligence? Then we're looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be responsible for driving the vision of how we will use Artificial Intelligence (AI) with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service. You will work directly with our science team to determine what products we should build to help resolve customer issues and reduce the total customer handling time. You will also own developing the roadmap and templates to train the LLM models. You will be a thought leader and innovator within the organization. The mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering.In this role, you are expected to collaborate with WWCS product and engineering stakeholders to utilize LLMs within our newly redesigned world class customer service associate interface to help CSAs communicate with customers in any language and resolve customer issues quickly and efficiently. This position will be responsible for product strategy, roadmap creation, business case development, financial analysis, and resource scoping for a suite of GenAI products. A successful candidate should thrive in a highly collaborative, ambiguous, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.Key job responsibilities- Define and drive the multi-year vision for the product portfolio- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of LLMs- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Deliver a 3YP (Three-Year Plan) for long-term goals, PRFAQ (Press Release FAQ) to refine new initiatives, and BRD (Business Requirements Document) for project requirements.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Influence senior leaders across Amazon and communicate Amazon AI’s vision, strategy, goals, status, and customer impact.- Mentor other product managers.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThis role sits on a team within CET focused on Contact Center Management Systems. We are responsible for every customer contact, ensuring customers can either resolve via self-service (e.g., Chatbot) or connected with a customer service associate. Ultimately, we reduce customer effort by improving the discoverability of customer ingresses, creating a contact experience that effectively routes the customers to the quickest resolution, as well as maintaining the overall CS contact center configurations. We ensure quick issue resolution on the first contact by investing in foundational technologies to capture and persist routing signalsBASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of end to end product delivery experience- 7+ years of product or program management, product marketing, business development or technology experience- 7+ years of technical product or program management experience- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience working with and influencing senior level stakeholders ...

We are looking for an experienced Principal Product Manager to lead our effort in designing and delivering GenAI products for Amazonians. This position plays a crucial role in shaping the future of our employee experience by creating new and novel GenAI solutions that improve Amazonian experience and productivity. The ideal candidate will have a strong background in product management and in working on science products.You will collaborate with Applied Scientists, Engineers, and business line customers across the company to define product vision. You make choices on feature selection, science, engineering, and evaluation while judging various solutions. You are driven by data and use user anecdotes to develop product strategy. You discover potential in business domains to utilize emerging technologies like GenAI, latest scholarly research, etc. You write Vision docs, PRFAQs, and 3YP documents to gain sponsorship from the leadership team for execution. You manage stakeholders and engineers to align everyone on the common goal and deliver your product vision. Your drive adoption and quantify the impact of the products. You have a passion for enhancing employee experience through GenAI solutions and continuously seeking innovative ways to deliver for customers, while rigorously measuring the impact of your work and constantly iterating.A day in the lifeYou will:• Think Big to define and drive the product vision for GenAI products that can be leveraged across PXT domains.• You will influence cross-functional teams, including economists, applied scientists, and designers to develop cutting-edge products that improve employee experience and productivity.• Define feature selection and evaluation framework to drive product decisions and improvements• Dive deep and partner with engineering and science team members and partner teams to write detailed business and technical requirements• Deliver 3YP, Vision, PRFAQs, and BRD docs.• Own end-to-end product lifecycle.• Create quick and strong stakeholder relationships• Influence priorities and business strategy through quantitative and qualitative contributions.• Drive adoption of the products and measure impact.• Improve products and programs through direct interaction with stakeholders and users.• Continuously absorb and share knowledge about the latest product and scientific developments relevant to GenAI space• Mentor and support other team membersAbout the teamThe PXT Central Science Team uses economics, behavioral science, statistics, and machine learning to develop process improvements and products that simultaneously improve Amazon and the lives, well-being, and value of work of Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience- Must have delivered 3YP, Vision, PFRAQs and BRDs. ...

Amazon Elastic Container Registry (ECR) is looking for an experienced product leader to define product strategy and play a key role in accelerating the adoption of containers and cloud native technologies from AWS. As a leader in the ECR team, you will be responsible for imagining, designing, and building the next generation of container management and storage tools used by some of the largest and most impactful organizations in the world. You will be the voice of the customer within AWS, prioritizing development of new products and features, defining requirements, guiding engineering teams, and building go-to-market strategy. This role will be visible at the highest levels of the company and requires coordination across many internal and external teams.You will succeed in this role if you are someone who is motivated to take on challenging problems, understand the power of good decisions, and are able to easily work with multi-disciplinary teams of people. We are looking for a proven ability to define strategy and someone who is excited to work directly with customers to build new products and improve customer capabilities. This position requires a solid technical background, strong communication skills, and you should be customer-focused with a passion for cloud technology. Past experience working with containers or developer tooling is a plus, but not required. Our team is dedicated to supporting new team members. We have a broad mix of experience and Amazon tenures, and we are building an environment that celebrates continuous learning, knowledge sharing, and mentorship. We offer a flexible schedule, based on your needs and the needs of the team, so that you can build a harmonious life both in and outside of work.Key job responsibilities- Own product vision and definition, working backwards from the needs of different customer segments / jobs-to-be-done- Manage the entire product life cycle from strategic planning to tactical execution- Establish goals, analyze metrics and product usage data to identify new opportunities- Lead user research to identify new opportunities to innovate on behalf of our customers- Create the vision, product strategy and road map for our products and working with key stakeholders in the company to deliver on that vision, e.g. sales, partner team, international site leaders, etc.- Build the go-to-market plan and work to ensure that field and the partner teams have what they need to be successfulWhat stands out about product management in Amazon ECR• You will work with a dedicated engineering team, so you can hit the ground running• You own the product roadmap and you set the vision that is appealing to customers and to our business• Idea generation is bottoms-up, and you get to propose new ideas and bring them to lifeAbout the teamJoin a team that’s building the next generation of container storage and management tools used by some of the largest and most impactful organizations in the world. We are an established team with more than a decade of experience helping customers build with containers on AWS.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to payments, billing and invoicing experience for Kuiper country launches across the globe. This will include integrations into upstream and downstream systems.This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the international payments, billing and invoicing strategy and vision, developing product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

The Amazon Robotics Workcell Technologies cross functional TPM owns an integrated hardware, software, and AI product. In this role you are a product owner and responsible for driving execution and delivery at Amazon scale. As a Senior Technical Program Manager, you will be responsible for delivering a complex, high-impact cross-functional product that spans hardware, software, AI, and operations across multiple organizations and geographies. You will own the entire product lifecycle from defining the program's mission and vision to driving delivery and measuring success. You'll be responsible for overall strategy, resource allocation, and aligning business and technical stakeholder needs. Your technical breadth across hardware, software, and AI will be crucial in driving system architectures, making informed decisions, and setting engineering priorities. You'll need to be adept at risk management, data-driven decision making, and process optimization. You will regularly exercise you communication skills to write narratives, present to senior leadership, and build consensus among diverse teams. You will drive organizational planning, mentor team members, and participate in the career development of other technical program managers. This role requires a blend of strategic thinking, technical expertise, leadership skills, and the ability to navigate complex organizational dynamics to deliver impactful results.Key job responsibilitiesManage large, complex technology products across multiple teams and organizationsDevelop and execute the overall product strategy from concept to deliveryCommunicate effectively with various functional stakeholders, including senior leadershipSet clear goals, priorities, and make data-driven decisionsCollaborate with customers, stakeholders, and engineering teamsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience managing and delivering integrated hardware and software products ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Must be eligible and available for a full-time (40h / week) 6-month internship between January 2025 to June 2025 or July 2025 to December 2025Within Amazon Robotics, the Robotics Deployment Engineering team oversees the installation, troubleshooting, and commissioning of Amazon Robotics equipment within new and existing fulfillment centers. This field engineering-based role requires technical skills related to the deployment of robotic equipment including work with mechanical, electrical, networking, and software systems during a deployment. Training is provided on the specific systems that the engineers will be working on, though candidates should possess existing knowledge on the basic operations of robotics and networked mechanical and electrical systems prior to taking the position.The robotics systems that the Deployment Engineering Co-Op will be deploying may be in various phases of a product life cycle. The candidate will be expected to work to develop process documentation and modify the existing processes in partnership with project and program managers to drive business performance and sustainability. Proven technical knowledge, a love of field work, and a keen interest in diving deep into the workings of the many robotics systems that Amazon uses are critical to success in this role.This position requires up to 75% travel. Valid US drivers license required.BASIC QUALIFICATIONS- Currently enrolled in college/university working towards a BS degree in Engineering of closely related STEM field and must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 3-month internship between May/June 2025 to July/August 2025.- Experience working on mechanical, electrical, IT networked, or software systems. - Understanding of data collection, reporting processes, and ability to make data-driven decisions. - Ability to read technical drawings and/or reading CAD models. - Ability to troubleshoot robotics systems, perform testing, monitoring robotics system performance, etc. - Ability to read and develop technical documentation and process instructions. - Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US. - Must be proficient in standard office software tools and processes. ...