Project/Program/Product Management--Technical

Are you ready to shape the future of edge computing and cybersecurity at one of the world's most innovative companies? Amazon's Traffic Engineering organization is seeking a visionary Principal Technical Program Manager to lead our groundbreaking edge computing initiatives. In this role, you'll be at the forefront of transforming how Amazon's customers and sellers interact with our platform. By leveraging edge computing, we're creating faster, more responsive, and more reliable experiences that will redefine digital engagement.As our Principal TPM, you'll spearhead critical initiatives that drive Amazon experiences to the Edge while simultaneously enhancing our bot detection and mitigation efforts. Your work will directly protect and improve the resiliency of the Amazon Store and its subsidiaries, impacting millions of customers globally. As you lead the charge in implementing these emerging technologies in Edge Compute and Content Delivery Networks, you'll collaborate with top talent across Amazon and AWS, expanding your expertise and network within one of the world's leading tech companies.This pivotal role offers unparalleled autonomy to shape and drive a critical security program with far-reaching impact. You'll gain deep insights into AWS and the Amazon Stores ecosystem while delivering and operating high-scale, high-availability services. If you're passionate about innovation, cybersecurity, and pushing the boundaries of edge computing, this is your chance to make a lasting impact on a global scaleKey job responsibilitiesLead the development and execution of a comprehensive multi-year strategy to move Amazon Stores' experiences closer to customers.- Drive cross-functional collaboration with AWS, Stores and subsidiary partners to stay ahead of emerging threats and implement cutting-edge solutions at the Edge.- Work with software engineers, product managers and other engineering teams to get quality products and features through the software project lifecycle (build, test and release on time).- Influence multiple VP-led organizations on their Edge migration strategies and prioritization.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

The Amazon Publisher Monetization (APM) organization’s mission is to maximize publisher value by delivering compelling ad experiences in video, audio, and display across 1P Amazon properties such as Freevee, Twitch, Fire TV, Prime Video, Alexa, Live Events, IMDb, Store, Grocery, and more. For this role, we're looking for an experienced Principal Technical Program Manager to lead complex, technical cross-functional programs for Prime Video Ads. Prime Video has a unique combination of premium video content, wide customer reach, Amazon audience insights, and more, and is therefore positioned to help global brand advertisers of all sizes reach their customers in impactful ways. The leader in this role will play a crucial part in driving Prime Video Ads growth. As a Principal TPM you will lead the software development process across multiple engineering teams working in parallel. These are all highly technical projects, requiring extraordinary communication, planning, coordination, and timely execution to be successful. This offers a unique opportunity for you to be an owner, problem solver, and risk manager, operating with a high degree of autonomy and ambiguity.Successful candidates will have a strong technical background, be detail-oriented, have excellent communication skills, and exhibit a deep understanding of system or service architecture and implementation details. You will have a consistent record of ownership of complex projects and demonstrated the ability to earn the trust of your partners. Your technical expertise and operational excellence will raise the bar and influence the team’s decisions, driving secure and robust solutions.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- Experience in adtech ...

Amazon Web Services (AWS) is looking for highly talented hands on technical architects/developers to join our Professional Services organization, and help accelerate our customer’s journey to the cloud. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers, while also using and expanding your skills working hands on with the future of everything.We are seeking highly motivated technical architects/developers that possess a unique balance of application development/architecture, cloud migration experience and strong interpersonal business acumen to build a scalable playbook for large-scale migrations to the AWS platform.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.In this role as an experienced cloud architect/developer, you will work with our customers in architecting, developing and re-engineering applications that can fully leverage the AWS Cloud. You will work on a variety of game changing projects, at the forefront of application development and cloud technology adoption. Achieving success will require coordination across many internal AWS teams and external AWS Partners, with impact and visibility at the highest levels of the company.Responsibilities include:Help customers architect scalable, highly available application solutions that leverage AWS servicesArchitect and develop customer applications to be cloud optimizedWork as a technical leader alongside our customer’s business, development and infrastructure teamsProvide deep software development knowledge with respect to cloud architecture, design patterns and programmingAdvise and implement AWS best practicesLeverage Agile software development methodologiesImplement DevOps practices such as infrastructure as code, continuous integration and automated deploymentIt is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree, in Computer Science, Engineering, Mathematics or a related field or equivalent professional or military experience- 5+ years of enterprise software development or application engineering with recent coding experience in two or more of the following languages: Java, JavaScript, C/C++, C#, Swift, Node.js, Python, Go, or Ruby- Experience with Continuous Integration and Continuous Delivery (CI/CD)- Professional experience developing, designing and developing applications in a Public or Hybrid Cloud environment- Experience in a customer facing role driving discussions with technical personnel regarding design, development and architecting best practices ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Must be eligible and available for a full-time (40h / week) 6-month internship between January 2025 to June 2025 or July 2025 to December 2025Within Amazon Robotics, the Robotics Deployment Engineering team oversees the installation, troubleshooting, and commissioning of Amazon Robotics equipment within new and existing fulfillment centers. This field engineering-based role requires technical skills related to the deployment of robotic equipment including work with mechanical, electrical, networking, and software systems during a deployment. Training is provided on the specific systems that the engineers will be working on, though candidates should possess existing knowledge on the basic operations of robotics and networked mechanical and electrical systems prior to taking the position.The robotics systems that the Deployment Engineering Co-Op will be deploying may be in various phases of a product life cycle. The candidate will be expected to work to develop process documentation and modify the existing processes in partnership with project and program managers to drive business performance and sustainability. Proven technical knowledge, a love of field work, and a keen interest in diving deep into the workings of the many robotics systems that Amazon uses are critical to success in this role.This position requires up to 75% travel. Valid US drivers license required.BASIC QUALIFICATIONS- Currently enrolled in college/university working towards a BS degree in Engineering of closely related STEM field and must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 3-month internship between May/June 2025 to July/August 2025.- Experience working on mechanical, electrical, IT networked, or software systems. - Understanding of data collection, reporting processes, and ability to make data-driven decisions. - Ability to read technical drawings and/or reading CAD models. - Ability to troubleshoot robotics systems, perform testing, monitoring robotics system performance, etc. - Ability to read and develop technical documentation and process instructions. - Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US. - Must be proficient in standard office software tools and processes. ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. Prime members world-wide can also subscribe to hundreds of channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required, and buy/rent videos, or watch Live Events/Sports and linear streaming content. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. The Prime Video Personalization & Discovery team is seeking a Principal Product Manager Tech to help deliver superior experiences to Prime Video customers worldwide. You will own a substantial portion of the product strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to optimize the Prime Video Personalization & Discovery customer experience. We are looking for an analytical, data-driven, resourceful, customer focused individual who also has the ability to work independently but excels as part of a high-performing team. This individual will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic environment while keeping customers' best interest in mind at all times.BASIC QUALIFICATIONS- 6+ years of team management experience- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product ...

As an Enterprise Service Manager (ESM) for AWS focusing on the U.S. National Security (NatSec) market segments, you will have the exciting opportunity to assist the NatSec Sales Team in building, shaping, and executing on their Professional Services (ProServe) capture and proposal strategy. Your responsibilities will include aligning ProServe offerings to critical business and IT outcomes, overseeing and assessing capture and proposal activities specific to AWS ProServe, working with partner managers to drive a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology. The ESM will develop and maintain a long-term pipeline of cloud-related opportunities and packaged offers across national security accounts and agencies. You will dive deep into customer priorities, needs, and challenges and identify opportunities for AWS ProServe to support their missions and objectives. You will develop and implement go-to-market plans for those opportunities and drive them through the sales cycle. You will identify technologies, services, solutions, and partners that help our customers achieve their missions. You will support the account, capture, and proposal teams as they develop and implement capture strategies, partner strategies, proposal approaches, and technical solutions. You will work closely with and support the AWS NatSec sales teams as they build their long-term pipeline. You will drive pipeline opportunities through the funnel and coordinate with AWS ProServe and Service teams to position them for success.You will create capture and proposal content, coordinate and deliver narratives, case studies, use cases, pilots, proofs of concept, and demonstrations that help customers see the value of AWS technologies as delivered by ProServe. In addition, you will provide government customers with total cost of ownership (TCO), return on investment (ROI), business case analysis, and pricing volumes. You will work with AWS technical teams including service teams, solution architects, and specialized sales to provide detailed technical information and differentiators that can be delivered by ProServe. You will create review schedules and internal documents to present opportunities and investment proposals to leadership teams and other stakeholders.The ideal candidate will possess deep knowledge of the NatSec market space, customers and their missions, priorities, and procurement systems. They will have a combination of experience in strategic planning, business development, sales, and program management. They will have a proven and successful track record of building and managing a large pipeline of opportunities within the NatSec market. They will have a deep industry background that enables them to engage and communicate effectively on a wide range of technical and business discussions with customers, partners, and internal AWS teams. They will have technical understanding and knowledge to support ProServe, Capture, and Sales teams as they work through developing competitive technical solutions. They will have hands-on experience in developing, proposing, and winning large deals and programs. They will have to demonstrate their experience in building successful go to market plans, technical solutioning, partner and teaming strategies, selling through various business models and contract vehicles, and the ability to convey differentiators and value propositions. Understanding of the government contracting environment, policies, regulations, and procedures is important in this role.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Secret security clearance or above.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 5+ years of professional or military experience- 5+ years working with Federal customers in a business development, sales, capture, or program management capacity, preferably in a Consulting or Professional Services business unit.- 1+ years of experience with AWS or cloud technology.- Experience working with selling technology services to DoD entities.- Current, active US Government Security Clearance of Secret or above and able to obtain and maintain a US Government Security Clearance of Top Secret or above. ...

Principal Product Manager Technical (L7) - Gen AI ProductsWe are looking for an experienced Principal Product Manager to lead our effort in designing and delivering GenAI products for Amazonians. This position plays a crucial role in shaping the future of our employee experience by creating new and novel GenAI solutions that improve Amazonian experience and productivity. Key job responsibilitiesThe ideal candidate will have a strong background in product management and in working on science products. You will collaborate with Applied Scientists, Engineers, and business line customers across the company to define product vision. You make choices on feature selection, science, engineering, and evaluation while judging various solutions. You are driven by data and use user anecdotes to develop product strategy. You discover potential in business domains to utilize emerging technologies like GenAI, latest scholarly research, etc. You write Vision docs, PRFAQs, and 3YP documents to gain sponsorship from the leadership team for execution. You manage stakeholders and engineers to align everyone on the common goal and deliver your product vision. Your drive adoption and quantify the impact of the products. You have a passion for enhancing employee experience through GenAI solutions and continuously seeking innovative ways to deliver for customers, while rigorously measuring the impact of your work and constantly iterating. A day in the lifeYou will: • Think Big to define and drive the product vision for GenAI products that can be leveraged across PXT domains. • You will influence cross-functional teams, including economists, applied scientists, and designers to develop cutting-edge products that improve employee experience and productivity. • Define feature selection and evaluation framework to drive product decisions and improvements • Dive deep and partner with engineering and science team members and partner teams to write detailed business and technical requirements • Deliver 3YP, Vision, PRFAQs, and BRD docs. • Own end-to-end product lifecycle. • Create quick and strong stakeholder relationships • Influence priorities and business strategy through quantitative and qualitative contributions. • Drive adoption of the products and measure impact. • Improve products and programs through direct interaction with stakeholders and users. • Continuously absorb and share knowledge about the latest product and scientific developments relevant to GenAI space • Mentor and support other team members About the teamThe PXT Central Science Team uses economics, behavioral science, statistics, and machine learning to develop process improvements and products that simultaneously improve Amazon and the lives, well-being, and value of work of Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.We are open to hiring candidates to work out of one of the following locations:Sunnyvale, Seattle, New YorkBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal TPM at Amazon owns a very large program. Manages significantly complex cross-functional technology initiatives, works strategic and makes trade-offs: business opportunity vs. resources vs. sustainability. He/She is able to identify risks/opportunities in technical strategies, architecture(s) and or in engineering organization structure(s).Amazon Selection & Catalog Systems (ASCS) team is seeking a Principal TPM for leading transformation of the organization to use Generative AI technologies for improving data quality for billions of products in the Amazon’s global catalog. The space requires cross-functional engagements and coordinating activity across numerous tech teams. You will drive the overall technology strategy and execution for the organization, as we make a big pivot to apply Generative AI technologies to the largest catalog on the planet.Ability to deep dive into data and experience with working with very large scale systems will be critical to success in this role. The right candidate will possess the ability to effectively influence across all layers of leadership. Experience with ML is highly desired but not mandatory since the role works closely with Applied Science leaders. You should thrive in an entrepreneurial environment and shouldn’t be hindered by ambiguity or multiple competing priorities. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? Are you passionate about improving customer experience?We are seeking a Principal Product Manager-Technical to join the Voice of Customer (VOC) team within the Worldwide Customer Service (CS) organization. We are a cross-functional product, program, science, and engineering team who own a suite of world-class products, tools, and services focused on delivering real-time customer sentiment, feedback, and insights to a vast array of teams and leaders across Amazon.In this role, you will be responsible for driving the vision and product roadmap for Amazon’s flagship suite of VOC products, tools, and services. You will lead requirements gathering, prioritization of feature development, and own driving product metrics and business outcomes. You will partner closely with program managers, business leaders, and software engineers, as well as our data and research science teams to identify opportunities, develop strategies, and launch new products and features that deliver valuable customer insights and drive large-scale business impacts. You will be a trusted thought leader within a team that obsesses over the Worldwide CS experience and the applications and tools supporting their day-to-day interactions with customers. You are expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. This position has a high degree of visibility to senior executive leaders across Amazon, so you will need to be able to communicate clearly and compellingly at all levels and to both technical and non-technical audiences. You should have a positive attitude, collaborative work style, and strong work ethic; you will work fast and smart, and adapt and iterate quickly. Key job responsibilities- Define and drive the multi-year vision for the VOC product portfolio- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of AI/Large Language Models (LLMs)- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Deliver 3 Year Plan, Vision, PRFAQS, and Business Requirement (BRD) Docs.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Influence senior leaders across Amazon and communicate Amazon CS' AI/ML vision, strategy, goals, status, and customer impact.A day in the lifeOn a daily basis, in addition to working with teams within CS and VOC, you'll have a chance to work across the many teams, functions, and business verticals that contribute to Amazon’s growth. You will work closely with senior leaders across Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. You will be responsible for key workstreams including product strategy and delivery (PRFAQs, BRDs), stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- Experience in technical product management, program management or engineering- Experience owning/driving roadmap strategy and definition- Experience owning feature delivery and tradeoffs of a product- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of product management experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is looking for a Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure, creation of a quality control system for North and South America (NASA), pre/post-inspections for design validation, and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for project management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Key job responsibilitiesProgram management skills to monitor vendor delivery of physical infrastructure projects. Technical skills of either fiber optic outside plant, process engineering, construction management or quality control systems is required. Key Responsibilities Include: · Reports to the NASA GCID-FD Deployment Manager, and updates regularly with the NASA and Global Senior management. · Serve as a key member of the North and South America GCID-FD team helping to drive overall Network Infrastructure strategy. · Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators. · Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success. · Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates on program deployment to management and stakeholders. · Periodically report on the overall network development program status across the assigned region. · Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service. · Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale. · Interact with engineers, technicians, vendors and senior management on a daily basis · Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers · Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles. · Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints. · Coordinate access and approvals to security-regulated sites30% Travel between OH and PAA day in the lifeThis role oversees deployment of infrastructure, and iterative procedural changes. This includes travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a full time remote job. Physical inspections and learning the technical standards for outside and inside fiber plant is required.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As a Sr Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially Partners to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.In this role:- You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. - You will be willing to take on any challenge and make a significant impact for your customer.- You will enjoy working with US Intelligence Community to help them envision transformational cloud initiatives. - You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.- You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.- You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.- You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.- You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.- You have business and financial acumen to manage the scope, timeline, and budget of each individual project.- You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.- You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of customer-facing, large scale implementation consulting experience across multiple cross-functional teams.- 1+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.- Bachelor's Degree or equivalent experience.- Current, active US Government Top Secret Security Clearance ...

Amazon's Global Fixed Marketing Campaign Measurement & Optimization (CMO) team is looking for a senior technical product manager to build products to enable measurement of Amazon's global multi-billion dollar fixed marketing spend. The person in this position will be responsible for owning and building products to enable marketers to run experiments that deliver useful insights. They will partner with engineers, scientists, business intelligence specialists, and marketers across Amazon to execute and improve our marketing efficiency. Key job responsibilities- Drive product strategy and roadmap for an area within fixed marketing measurement- Write vision and requirements documents, define use cases and CX, and partner cross-functionally to execute - Be a passionate advocate for both internal stakeholders (marketing teams) and external customersAbout the teamCMO's vision is to maximize long-term free cash flow by providing reliable, accurate and useful global fixed marketing measurement and decision support. The team measures and helps optimize the incremental impact of Amazon (Stores, AWS, Devices) fixed marketing investment across TV, Digital, Social, Radio, and many other channels globally. This team is comprised of scientists, economists, engineers, and product/program leaders with S-Team visibility. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon is investing heavily in building a world class advertising business and developing a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses for driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. DP Experience and Market place team, within Sponsored Products, is looking for a strong Principal Product Manager - Technical to lead the product vision and execution of new ad features on the Amazon Product Page. This is an exciting and new role to utilize the cutting edge technology of Large Language Models (LLMs) in building new ad products that will simplify the product discovery and research for our hundreds of millions of shoppers worldwide. The candidate will be responsible for driving cross team and organization collaboration to experiment, launch, and innovate new experiences combining both sponsored and non-sponsored content to develop best-in-class shopper experiences. This is a high visible role, and will require the candidate to be comfortable in making high judgment decisions, both with and without data. Key job responsibilitiesThe candidate will work with a talented team of engineers and scientists to define and execute the vision of ad experiences on the detail page. The candidate will be a product visionary, but at the same time be pragmatic and agile. The role will require demonstrated experience in operating in a complex and ambiguous environment, but adept at breaking down these ambiguities into manageable and tractable milestones, while making progress towards achieving the end vision through continuous experimentation. Influencing without authority across organizations (both internal and external) will be a critical skill in this role. The candidate should also be comfortable in making high-judgment calls, both with and without data. The role also requires collaborating closely with UX designers in crafting how the future of shopping experience on Amazon looks like. The candidate will be a business leader, defining the right success metrics for the program and our customers to drive long-term business growth. This is a high visible role, and strong communication is required. The candidate will be willing to learn and be curious about how downstream and upstreams operate, as it directly influences their business. If you are excited about developing new customer-facing experiences that directly impacts hundreds of millions of customers, while working at the intersection of cutting-edge science, engineering, and UX; this may be perfect a fit! About the teamWe are the Detail Page Experience and Marketplace Intelligence team within Sponsored products - a fast-growing team of customer-obsessed engineers, technologists, product leaders, and scientists. We are focused on continuous exploration of contexts and creatives to drive value for both our customers and advertisers, through continuous innovation. We focus on new ads experiences globally to help shoppers make the most informed purchase decision while helping shortcut the time to discovery that shoppers are highly likely to engage with. We also harvest rich contextual and behavioral signals that are used to optimize our backend models to continually improve the shopper experience. We obsess about our customers and are continuously seeking opportunities to delight them.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. We are an external customer facing, opt-in service with our own P&L and have to earn our business every month. We are looking for a smart, enthusiastic, and creative thought leader with a strong background in outbound product management or business development to define, develop and deliver the scaling strategy for AWS Support related products and services. The ideal candidate will clearly be passionate about the large opportunity that the cloud (AWS) space presents, with a track record of success in delivering products and services for the IT industry. The candidate is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence with a strong, talented, opinionated team. In this position, you will play a pivotal role in defining the go-to-market strategy for our services, increasing support adoption and revenues and tirelessly champion the needs of our customers. We are looking for a senior business development/outbound product leader that can understand customer requirements in specific industry verticals, build industry focused support bundles that combine our services into a easy to use commercial offering, work with senior sales leaders to incorporate the bundle into their sales strategy, and and have experience in running promotions and campaigns. Key job responsibilities• Product Launch & Positioning: Develop and execute product launch strategies, and create compelling product messaging that resonates with customers and differentiates our products in the market.• Sales Process: Co-own goals around Sales Pipeline, conversion and revenue with sales and product teams. Provide feedback to improve the Sales Process.• Sales Enablement: Collaborate with the sales team to create sales collateral and tools, and provide training to ensure a successful go-to-market strategy.• Market Analysis: Monitor and analyze market trends and competitive landscape, and provide actionable insights to shape product strategy and positioning.• Customer Engagement: Engage with customers, partners, and industry influencers to gather feedback and promote our products effectively.• Cross-Functional Collaboration: Work closely with product development, marketing, and other internal teams to align goals and drive successful product execution.A day in the lifeA day in the life of an Outbound Product Manager is to analyze customer support requirement for key industries and verticals, build a “support solution” that combines various capabilities into an offering tailored for a specific industry, work with senior sales leaders to incorporate these solutions into the sales strategy, and manage pipeline/conversion. The Outbound PM monitors our go-to-market motions and ensures that we are building strategic initiatives that help us scale the business non-linearly. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The AWS Support Product team is responsible for the new offerings and the commercial strategy for the AWS Support Business. We have a team of exceptionally smart people who are passionate about cloud computing, and are on a mission to be the world class standard for customer experience. We believe that the work we do improves the lives of millions of people around the world via our customers, and are passionate to forever raise the bar and bring more of our technology to customers around the world. BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!Video Advertising is rapidly evolving as customers shift their viewing experiences from traditional linear TV to streaming via connected devices. Prime Video is a rising player in this space. We have differentiated assets in terms of consumer experiences and audience insights against a breadth of exclusive content which positions us well for the long-term. As a Principle Product Management - Tech on the PV Ad CX team, you will lead the charge in defining, inventing and launching ad solutions that will surprise and delight both streaming customers and video advertisers alike, leveraging you deep knowledge of advertising technologies. In this highly visible and impactful role, you will own the user experience, design, and technology required to deliver an advertising experience that is customer-obsessed, non-intrusive and engaging. Key job responsibilities• Define the vision and strategy for high impact products that will enhance the customer experience and drive business success with advertisers• Use creativity, customer insights, data and business judgement to deliver results against customer and business outcomes• Manage prioritization and trade-offs among across CX, monetization, tech and ops lift, and competing priorities across multiple stakeholder teams• Communicate effectively through writing to influence at all levels of the organizationA day in the lifeSuccessful candidates have a passion for streaming and digital advertising and demonstrate product leadership skills by fostering cross-team collaboration with business, technical and design counterparts. You must have strong business judgment, customer obsession and be technical proficiency in addressing customer needs and business needs. You must be able to thrive and succeed in a matrixed, highly-ambiguous environment . You leverage mental models and data-driven decision making, and can effectively communicate verbally, and in writing, with leaders of all levels. As a leader on the team, you will make recommendations to senior leaders and drive alignment across levels, functions, and organizations.About the teamAs a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As a Principal Product Manager for the Prime Video Experience Team, you will help define and build the video playback roadmap and customer experience for live video across all devices and geographies. You will participate in developing the live video strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience.We are looking for someone with experience in one or more areas of core video playback (encoding, delivery, live broadcast, ads insertion, client playback), who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. You will have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic environment.In this role you will:Develop a deep understanding of the Prime Video customer, both existing and potential.Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends.Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience.Own the development of detailed product requirements documents.Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap.Drive projects, products, and feature launches with other teams both inside anBASIC QUALIFICATIONS- Bachelor's degree- 8+ years of technical product or program management experience- 2+ years of end to end product delivery experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data centers. This includes supporting new designs/innovations through data center end-of-life, with a focus on root cause analysis of failures, capacity and availability improvement, and optimization of the existing fleet. As a Field Engineering Portfolio Engineer, you are an exceptionally strong communicator, both written and verbally. You will lead multi-discipline and highly technical teams. You will have experience of working in a complex engineering environment and will have worked on increasingly complex projects in multiple disciplines. Your experience includes data center MEP infrastructure technologies including HVAC, power distribution systems, and controls. You will generate and maintain enhanced reporting, meaningful KPIs, and process/automation improvements to ensure team efficiency and visibility of the portfolio efforts to critical stakeholders and leadership. You will partner with other engineering teams, operations staff, and project execution/delivery teams regularly. You will make strategic decisions regarding specific projects and overall program direction. You will be capable of connecting long-term strategies with rapid growth patterns of AWS, as well as guide specific operational needs of the business.You must be adept at identifying and communicating upcoming risks, issues, and bottlenecks as well as be instrumental in resolving those issues, often cross multiple departmental boundaries to achieve your goal. You must possess a strong sense of organization, communication and team building skill-sets that foster robust working relationships for both internal and external stakeholders.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities• Manage fleet-wide MEP availability solutions that require coordination across organizational boundaries in order to succeed. • Understand both technical and business components of availability solutions to drive alignment and implementation plans between engineering, operations, procurement, legal, finance, and other partner stakeholder teams. • Full lifecycle ownership from availability risk identification to global fleet-wide resolution. • Develop complete standards and processes for tracking, reporting, and closure of risks. • Prepare narratives for executive leadership with recommendations which articulate decision points relative to cost, timing, and strategic trade-offs.• Capture, share and leverage technical program management best practices with other product and program managers in Data Center Engineering.• Learn and understand the AWS data center lifecycle specific to Data Center Engineering, globally. A day in the lifeAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineering Portfolio Engineer, you will be leading teams to optimize the Field Engineering portfolio to meet ever-evolving customer needs as we continue expanding our data center fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty• Are detail and data oriented• Have experience managing engineering projects.• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)• Up to 10% travel expected.• Have fun and work hard! Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or equivalent experience.• 3+ cumulative years of experience with industrial or commercial engineering or project management in Mission Critical facilities including but not limited to: data centers, power generation, oil / gas facilities. (Experienced Project Manager/Engineer)• Experience with global portfolio/program management working with cross functional teams• Possess excellent communication and writing skills, attention to detail, and high quality standards ...

At Amazon, we're embarking on an exciting journey to revolutionize how our Worldwide Grocery Store Tech (WWGST) operates, and we need a visionary Senior Product Manager to lead the charge. Imagine being at the forefront of creating a unified data ecosystem that spans across all our Grocery banners, and business functional areas empowering decision-makers with trusted, certified data at their fingertips.Key job responsibilitiesIn this role, you'll be the architect of our Information Governance Program, weaving together the diverse data tapestries of our various Grocery operations into a single, coherent source of truth. Your mission, should you choose to accept it, is to break down silos, harmonize data practices, and build bridges between teams that have historically operated independently.Picture yourself collaborating with a mosaic of talented professionals - from data engineers diving deep into our systems, to business intelligence gurus crafting insightful reports, to analysts crunching numbers, and fellow product managers shaping the future of our platforms. Your day might start with a strategic planning session for transitioning from third-party solutions to our own robust, first-party alternatives, and end with you presenting to executives on how your initiatives are driving more confident, data-backed decision-making across all Grocery banners.You'll be the champion of data quality, the guardian of data use, and the steward of data ownership. Your work will touch every corner of our Grocery ecosystem, from the bustling aisles of Whole Foods to the innovative operations of Amazon Fresh. You'll need to navigate the complexities of cross-functional and cross-banner work, using your sharp communication skills to unite diverse teams under a common data vision.This isn't just about implementing best practices - it's about defining them. As part of our Information Governance team, you'll have the opportunity to shape the very foundation of how Amazon WWGS uses data to drive business forward. Your impact will be felt in every data-driven decision, in every banner, in every market we serve.We're looking for someone who doesn't just manage products, but drives data governance. Someone who can see the big picture of how certified, trusted data can transform an organization, yet isn't afraid to roll up their sleeves and dive into the details. About the teamAmazon Grocery Data and Technology (GDT) team is the central data team for Amazon Grocery, consisting of engineering teams (BIEs/DEs/SDEs). We are the direct owner of (a) Infrastructure and services used for reading, processing, reporting and enrichment of grocery data; (b) Productivity tools; (c) Reporting solutions for worldwide 1P and 3P customers across the following businesses: Amazon Fresh Grocery (AFG), Whole Foods Market (WFM), Amazon Go, Amazon Grocery Partners, etc.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience with technologies like Hadoop, Rules based systems and Machine learning- Experience in data analytics and data engineering.- Experience in building and driving data governance standards ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Controls Engineering team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.Key job responsibilities• Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.• Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.• Perform point to point checkouts between field devices and controllers.• Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations• Manage small to medium size projects and programs.• Installation, replacement, configuration, and calibration of sensors.• Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.• Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.• Commissioning and systems level testing support.• Create red-lined drawings and documentation of systems. • Follow change management process to generate work requests and method of procedures.• Participate in Factory witnessed tests at vendors or in panel builders facility.• Perform other tasks as assigned by manager. • Recommend design improvements based on consultation with users and system operation.• Perform root cause analysis during testing and commissioning.• Ensure all personnel on site utilize proper safety methodology.• Work on-call and a rotating schedule when required and respond to after-hours emergencies.• Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.• Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center.BASIC QUALIFICATIONS• Minimum one year of experience working with computer components and operating systems.• Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.• Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. ...

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.Shape the future of AI-powered audio experiences at Amazon Music. Contribute to innovative initiatives in generative AI and personalization to transform how millions of customers discover and enjoy music and audio content.In this role, you will:Drive the development of advanced AI-driven content creation systemsContribute to the strategy for next-generation audio discovery and fan engagement featuresCollaborate with cross-functional teams to integrate state-of-the-art AI modelsPlay a key role in high-impact projects that directly influence Amazon Music's growth and competitivenessHelp bridge the gap between technical innovation and user-centric design in the audio industryJoin us in redefining the intersection of artificial intelligence and audio, creating experiences that delight and inspire listeners worldwide.Key job responsibilitiesLead the development and execution of AI-driven product strategies for Amazon Music's audio content creation and personalization features.Collaborate with engineering, design, and business teams to define product requirements, roadmaps, and success metrics for AI-powered audio experiences.Partner with research and data science teams to translate complex AI technologies into user-friendly features that enhance music and audio discovery.Prioritize and manage multiple projects simultaneously, ensuring timely delivery of high-quality products.Develop and present business cases to senior leadership for new AI-driven initiatives and features.Foster a culture of innovation and experimentation within the product team, encouraging creative problem-solving and risk-taking.Collaborate with external partners and internal teams to integrate third-party AI technologies and content sources as needed.Continuously evaluate and optimize existing AI features based on user feedback and performance metrics.Stay current with emerging AI technologies and industry trends, identifying potential applications for Amazon Music.A day in the lifeYour day begins with reviewing AI model performance metrics and customer feedback. Midday, you collaborate with our licensing team.In the afternoon, you analyze industry trends and brainstorm innovative features with your team, including visual content experiences. You also work closely with our Applied Generative Intelligence (AGI) group to explore AI applications.You conclude by presenting updates to leadership, always focusing on enhancing the customer experience through advanced technologies.About the teamAmazon Music is passionate about transforming how customers discover and enjoy audio content. We're a diverse group of product managers, engineers, designers and researchers working collaboratively to push the boundaries of AI in music and audio experiences.Our mission is to create delightful, personalized listening journeys for millions of customers worldwide. We value creativity, customer obsession, and data-driven decision-making.As part of our team, you'll contribute to projects that shape the future of entertainment. We foster an environment of continuous learning, encouraging experimentation and embracing challenges as growth opportunities.Join our quest to redefine audio entertainment.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...