Project/Program/Product Management--Technical

Our vision is to create the world's leading self-service AI developer environment that empowers skill builders to craft experiences that make Alexa a natural and enriching part of everyday life. Alexa Skills Developer Tech is seeking a Principal Technical Program Manager. In this role you will be responsible for shaping the technical, product, and execution vision for one of Amazon's fastest-growing platform that enables Alexa developers. Responsibilities include, but not limited to: - Work across a diverse set of stakeholder organizations to prioritize and manage large development projects - Connect the dots across many sub-teams to ensure consistent execution - Scoping and delivering large programs end-to-end. - Gathering business and systems requirements from internal and external customers, writing specifications - Lead and coordinate design/implementation efforts between internal and external teams to develop optimal solutions. - Make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams - Driving project schedules from design to release, and managing the production launch - Track and report data, and manage organizational mechanisms, to help stakeholders understand the business - Report on team status across several executive communication channels The right candidate will possess a strong technical program management background, will have demonstrated experience leading large projects, and will have a well-rounded technical background in current technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Principal TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Want to help customers control and secure access to some of the most sensitive data on the internet? Security is the #1 concern of customers adopting the cloud, and the AWS Identity team defines and enforces the access model for AWS. We run massively scaled, globally distributed systems that authenticate every AWS transaction. We are seeking a deeply technical product management leader in AWS Identity to drive the strategy and product roadmap for trusted identity propagation across AWS. As a Principal PMT-ES, you will define the vision for how we evolve fundamental user experiences, from simplifying the onboarding and sign-up experience to features that streamline the daily work for administrators and end users. You will have end-to-end product responsibility from working with external and internal customers to making roadmap tradeoffs and delivering revolutionary new features and functionality that improve the customer experience. The successful candidate will form a strategy that gets to the core of what customers value, set priorities that move that strategy forward, and influence across teams spanning AWS Identity, Security, GenAI, Analytics, and beyond to bring that vision to life. Candidates should enjoy working in a collaborative, analytical, and fast-paced environment and be comfortable interacting with highly technical cross-functional teams. Ideal candidates dive deep into data, have strong writing skills, and can confidently lead teams to alignment in ambiguous problem spaces.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilitiesAs a principal product manager in AWS Identity, you will drive our strategy, product roadmap for individual identity and workforce identity based products. You will have end-to-end product responsibility from working with key customers to delivering revolutionary new features and functionality. In addition, you will lead launch activities, relentlessly dive deep with customers and AWS teams, author and present data-driven narratives to AWS leadership, and more. You will truly understand what it means to operate, build, and grow a business.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Demonstrated writing skills at a level suitable for presentation to senior executives ...

Job DescriptionThe Operations Program Manager (OPM) is a versatile professional with technical expertise in a wide range of operations projects. This role focuses on environmental compliance, supply chain management, and sustainability initiatives across the product lifecycle. The OPM will work closely with cross-functional teams including hardware development, legal, supply chain, manufacturing operations, quality, and sustaining teams to define solutions, understand regulatory requirements, drive business decisions, and execute strategies.Key job responsibilitiesProject ManagementOversee projects spanning the entire product lifecycleManage new product reviews and label reviewsEnsure subject matter experts are executing on meeting regulatory requirementsMaintain policies and procedures related to operations and complianceRespond to inquiries from regulators and customersIdentify potential risks early in projects and create mitigation plansManage complex infrastructure projects from start to finishFind ways to speed up project delivery and remove obstaclesKnow when and how to escalate serious issues to leadershipDevelop solutions for unexpected problems that arise during projectsEnvironmental ComplianceManage compliance for components, devices, and packagingAttend weekly regulatory intake meetings and assess impact on businessReport on regulatory items affecting the company or delegate to appropriate teamsCoordinate with packaging and hardware compliance teams on regulatory changesLiaison with infosec and software teams for security and software-related regulationsSupply Chain ManagementEnsure compliance with recycled content requirementsOversee social responsibility initiatives in the supply chainEstablish and maintain an effective product compliance programServe as technical lead for triaging regulatory laws and their applicationsSustainability InitiativesCreate, execute, and report on sustainability goalsConduct lifecycle assessments for productsDevelop sustainability fact sheetsLead efforts to reduce waste within the manufacturing supply chainDrive Climate Pledge Friendly program participation on Amazon.comCoordinate supplier renewable energy initiativesBusiness Development SupportCreate processes for self-serve sustainability information for RFP/RFI or new business pitchesDevelop and maintain a portal for business development managers to access sustainability and compliance informationHardware Development EngagementActively participate in hardware development core team meetingsProvide expertise on environmental compliance, sustainability, and regulatory matters to hardware teamsEnsure alignment between hardware development and operational compliance requirementsReporting and CommunicationLead monthly sustainability syncs to align progress on goalsProvide written weekly reports for the eero Leadership Program Review (ELPR)Summarize key updates, challenges, and progress on compliance and sustainability initiatives in the ELPR reportsReport on sustainability and compliance initiatives to stakeholdersCommunicate effectively with cross-functional teams and external partnersBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The way the world works has changed with the workforce highly distributed and moving between home and office. It is important that corporate data remains secure no matter where it is accessed, which is a key reason we built Amazon Web Services End User Computing (EUC) so employees and contractors can securely access desktops, data, and application from anywhere on any device. Our business is growing immensely, and we are looking for product leaders to help us achieve the next level of scale. More information about Amazon End- User Computing can be found here: https://aws.amazon.com/products/end-user-computing/.We are looking for a Principal Product Manager with the ability to think big and look around corners to build the functionality customers need to secure their websites and web-based applications. the next generation of end-user productivity products capitalizing on our desktop and application virtualization products. . You have a strong mix of product management, technology, and customer experience expertise, coupled with strategic vision, clarity of communication and proven execution of products from early concept through scaled growth. As the principal product manager, you will define will define product strategy, drive industry and customer research to deeply understand your customers to define differentiated functionality, and drive execution to meet those customer needs. You will work with an interdisciplinary team to drive key aspects of product definition, design, execution and delivery. We are looking for strong business owners who are comfortable sharing their vision with AWS senior leadership, but also working closely with engineering teams to dive deep into details to make ideas into reality. You should have demonstrated success in building strong business cases, managing high-growth enterprise products, and driving customer success.This team is a good fit for you if:• You are sensitive to customer needs and interested in having a firsthand impact on Amazon’s global customer base• You truly care about the business results of what you build, not just the elegance of the technology• You care about data security and how you can reduce the chance of exfiltration• You like to solve interesting technology problems• You enjoy collaborating in a diverse team environment• You are a passionate learner and motivated to take on new challenges.• You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Key job responsibilitiesCreate the product vision and strategy and align with key stakeholders.Serve as the voice of the customer to prioritize features based on solving the largest customer needs.Manage the entire product life cycle from strategic planning to tactical execution.Partner with engineering teams to deliver on the product roadmap.Establish goals and review metrics to measure the success and identify areas of improvement.Define and maintain a product roadmap with inputs from all stakeholders.Provide effective, executive-level written documents for new features that work backwards from the customer.Advocate and execute pricing models and naming for new products or features.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 7+ years of technical (software development, network development, IT, other related) experience ...

Advertising at Amazon is growing incredibly fast by providing efficient tools to drive sales for our vendors and sellers. These customers need tools that help them get the most from their advertising dollar in the least time. As a Principal Technical Program Manager on the Reporting User Experience team will be responsible for defining and delivering our end-to-end application programs that have broad cross-organizational impact, focus your work on large engineering strategies, and gain a deep understanding of your customer and business landscape. Your contributions will directly lead to new ad products, innovative new experiences, and faster execution for engineering teams. If you enjoy working with high performance teams, being part of a rapidly growing business, and inventing creative solutions to complex program development scenarios, this may be the role for you.Key job responsibilitiesThe Measurement and Data Science (MADS) Reporting User Experience team is responsible for the software that hundreds of thousands of advertisers use to manage their advertising strategies on Amazon. These tools are also a fast evolving fabric that enable rapid development by teams across Ads. You will collaborate closely with our product and technology leaders, own the technology roadmap for a broader set of systems, and manage a portfolio of programs to meet emerging customer needs and technologies. As a single-threaded program owner, you will gain a deep understanding of the end-to-end product architecture and bring the knowledge of our systems to bear as you find ways to drive highly complicated cross-functional programs across the technology stack. In addition to proactively driving business and system-level reviews, the Principal TPM is responsible to consistently bring strong, data-driven, and strategic technical judgment to decisions and creating a bold vision for how Amazon Ads guides our customers through the next stages of their growth.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- A deep understanding of the software development process, and a proven track record of shipping software quickly, then iterating on the experience ...

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our B2C and B2B customers.We are seeking a motivated and multi-talented Sr Product Manager - Tech who is passionate about building products with a strong emphasis on design, quality, performance and customer satisfaction. The individual will lead a portfolio of products for a brand new and quickly growing business line in the access control space. This role is inherently cross-functional - this leader will work closely with engineering, product/program management, design, operations, finance, legal, business development, customer service, and executive teams to 1) bring products to market, 2) develop and grow business opportunities, and 3) enhance our existing products and features. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.Key job responsibilitiesKey job responsibilitiesLead the definition, design, development and launch of products that delight customersLead the development of the product strategy and vision supported by internal and external analysisCreate buy-in for the product vision both internally and with key external partnersDefine creative, high quality, simple product roadmaps based on product strategy and vision Work closely and collaboratively with design and product teams from partner organizations Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and applicationManage backlog prioritization and trade-offs among customer feedback, performance, and operational support loadWork closely with hardware and software engineering teams to deliver features to marketLaunch products to market by working with Marketing, public relations team, Sales, Finance and Operation teamsProactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsBASIC QUALIFICATIONS- Bachelor's degree- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Principal Technical Program Manager role will be at the forefront of driving the country expansion for Project Kuiper and launch readiness activities with cross-functional stakeholders. The role will own project plans, align teams, track progress for multiple inter-connected work streams, think globally and act locally in delivering the best customer experience in any region, and to make our international expansion repeatable, simple, and faster.Key job responsibilitiesThis Principal Technical Program Manager is a highly visible role across the organization. You will drive alignment across Engineering, Business Development, Network Engineering, User Experience, Finance, Accounting, Tax, Legal, Customer Support, Sales and Business Intelligence teams. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You must have a proven track record in taking on end-to-end ownership, launching 0-1 products and successfully delivering results in a fast-paced and dynamic business environment. You will own the end-to-end management and implementation of the communication between customers and internal teams for driving Kuiper systems readiness, country expansion and strategic partnership launches. You will Own, Define, Track and Deliver programs with significant complexity and cross-org impact. You will propose and drive innovation that will improve the customer experience in a wide and diverse set of industries at a global scale. You will establish mechanisms to track and report status updates across Product Engineering, Accounting, AR, Finance, Legal and Tax orgs. You will hold individuals/teams accountable to their deliverables, identifying and resolving blocking issues and raising the right levels of escalations to ensure the delivery per established plans.You will understand and influence systems architecture design, evaluate solution options and make recommendations to business, product and engineering teams. You should be comfortable with diving-deep and understand the mechanism of multiple complex systems.You will be responsible for delivering the launch plans and manage communications with Senior/Leadership teams with internal and external stakeholders.You will be comfortable with managing multiple projects and be willing to step-up and take on new projects/strategic initiatives. You will work with engineering teams to support and participate in software build planning and design functions.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in supporting 0-1 product launches with high complexity and global scale.- 5+ years of experience in setting-up and managing complex project plans and a track record of successful delivery. ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 7+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 3+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon Elastic Container Registry (ECR) is looking for an experienced product leader to define product strategy and play a key role in accelerating the adoption of containers and cloud native technologies from AWS. As a leader in the ECR team, you will be responsible for imagining, designing, and building the next generation of container management and storage tools used by some of the largest and most impactful organizations in the world. You will be the voice of the customer within AWS, prioritizing development of new products and features, defining requirements, guiding engineering teams, and building go-to-market strategy. This role will be visible at the highest levels of the company and requires coordination across many internal and external teams.You will succeed in this role if you are someone who is motivated to take on challenging problems, understand the power of good decisions, and are able to easily work with multi-disciplinary teams of people. We are looking for a proven ability to define strategy and someone who is excited to work directly with customers to build new products and improve customer capabilities. This position requires a solid technical background, strong communication skills, and you should be customer-focused with a passion for cloud technology. Past experience working with containers or developer tooling is a plus, but not required. Our team is dedicated to supporting new team members. We have a broad mix of experience and Amazon tenures, and we are building an environment that celebrates continuous learning, knowledge sharing, and mentorship. We offer a flexible schedule, based on your needs and the needs of the team, so that you can build a harmonious life both in and outside of work.Key job responsibilities- Own product vision and definition, working backwards from the needs of different customer segments / jobs-to-be-done- Manage the entire product life cycle from strategic planning to tactical execution- Establish goals, analyze metrics and product usage data to identify new opportunities- Lead user research to identify new opportunities to innovate on behalf of our customers- Create the vision, product strategy and road map for our products and working with key stakeholders in the company to deliver on that vision, e.g. sales, partner team, international site leaders, etc.- Build the go-to-market plan and work to ensure that field and the partner teams have what they need to be successfulWhat stands out about product management in Amazon ECR• You will work with a dedicated engineering team, so you can hit the ground running• You own the product roadmap and you set the vision that is appealing to customers and to our business• Idea generation is bottoms-up, and you get to propose new ideas and bring them to lifeAbout the teamJoin a team that’s building the next generation of container storage and management tools used by some of the largest and most impactful organizations in the world. We are an established team with more than a decade of experience helping customers build with containers on AWS.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

The Data Center Engineering Availability team is looking for a Maintenance Ops Readiness Sr. TPM to serve as a technical resource and leader. The builder will serve as a technical resource in the development of maintenance programs for power and cooling equipment within AWS Data Centers. This individual will be responsible for driving large-scale global projects and initiatives that directly impact availability for our customers. They will continually improve existing programs, while at the same time solve new problems. The role will require an individual who is comfortable operating in a highly ambiguous space and can deliver and define solutions to problems. They will be capable of growing and adapting their skill sets as the team scope changes. It will be expected that this individual is capable of writing one to six page narratives on efforts and present, both written and verbal, up to the Director level.This role is for Herndon, VA only and not open for other locations. This is an on-site role.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOur Maintenance Ops Readiness TPMs are individuals who demonstrate initiative and proactively seek solutions to problems.• Own and deliver large-scale and complex global engineering and operational programs and initiatives that directly impact capacity delivery and availability for our customers.• Partnering with and influence the direction of multiple engineering and operations teams within and outside of AWS to deliver complex/cross-functional projects• Mentor, train, and develop career progression for members of the organization .• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.• Develop, improve, and share operational best practices across the region and with peers globally.A day in the lifeAs a Maintenance Ops Readiness TPM, you will work closely with multiple stakeholder teams to define and implement global maintenance standards for assigned domains. You will work with software development teams to identify and implement automation opportunities, and you will explore opportunities to utilize RCM and implement CBM to your domain.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of analytical, quantitative, communication, and presentations experience ...

Amazon Web Services (AWS) is a dynamic and rapidly growing business within Amazon and the leader in providing secure, reliable, scalable, and innovative services that help over a million businesses, governments, education, and not for profits across the globe scale and grow! AWS provides a wide set of scalable services to meet customer needs.The AWS Global Deal Strategy and Programs (GDSP) organization is responsible for the Private Pricing Program. The Private Pricing Analytics and Insights (PPA&I) team owns the development and evolution of scalable analytical solutions that empower the GDSP organization with actionable insights to make data-driven decisions.We are seeking an exceptional Principal Product Manager, Technical (Principal PMT) to spearhead a portfolio of analytics and insights initiatives within the AWS Private Pricing Program. This pivotal role will lead the development and management of sophisticated data products and services, requiring a unique blend of technical expertise, strategic vision, and cross-functional leadership.As a Principal PMT, you will drive a vision and roadmap for analytics and insights products within the AWS Private Pricing Program. You'll collaborate closely with senior leadership, including the VP of Private Pricing, to align analytics initiatives with broader business objectives. Your role involves identifying and prioritizing high-impact opportunities for data-driven decision making across the organization. You will conceptualize, design, and oversee the development of advanced analytics products and tools. Leading the creation of scalable solutions that deliver actionable insights to stakeholders will be a core part of your responsibilities. We expect you to foster a culture of innovation, encouraging creative problem-solving using the latest technologies including Generative AI. You will manage a portfolio of projects staffed by our growing team consisting of data scientists, data engineers, business intelligence engineers, sales operations, and other product managers. The ideal candidate should have strong communication skills and ability to prioritize effectively to ensure timelines are met. You will own projects end-to-end, from engaging with customers to production and delivery of a suite of tools used by the organization to make key business decisions. You should be a self-starter, comfortable with ambiguity, able to think big and be creative (while still paying careful attention to detail). You focus on delivering measurable results, and with those results clearly communicated to stakeholders. You are a strong writer that can clearly communicate complex topics to a diverse range of technical and non-technical stakeholders. You proactively work to improve the consistency and integration between your team’s solutions and any related systems or artifacts.Key job responsibilities• Lead the end-to-end lifecycle of scalable analytics solutions, including design, development, and maintenance of metrics, reports, analyses, and dashboards that address critical business needs.• Architect and implement robust data governance frameworks to ensure data quality, security, and compliance across all managed products.• Translate complex business requirements into actionable project plans, effectively managing cross-functional teams comprised of both technical and non-technical members.• Create and maintain comprehensive documentation for products and data infrastructure, catering to diverse audiences from technical specialists to business stakeholders.• Lead strategic discussions with senior leadership across AWS, bridging the gap between technical capabilities and business objectives.• Proactively identify and implement innovative solutions to enhance operational efficiency and scalability, continuously improving the team's capabilities and output.• Pioneer the integration of cutting-edge technologies, such as Generative AI, into existing operational workflows, to drive continual innovation for improved customer experiences across private pricing mechanisms.• Establish and maintain key performance indicators (KPIs) to measure the impact and success of analytics initiatives, regularly reporting on progress to stakeholders.About the teamDiverse Experiences:AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture:Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth:We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance:We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience owning data-centric products ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is looking for a Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure, creation of a quality control system for North and South America (NASA), pre/post-inspections for design validation, and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for project management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Key job responsibilitiesProgram management skills to monitor vendor delivery of physical infrastructure projects. Technical skills of either fiber optic outside plant, process engineering, construction management or quality control systems is required. Key Responsibilities Include: · Reports to the NASA GCID-FD Deployment Manager, and updates regularly with the NASA and Global Senior management. · Serve as a key member of the North and South America GCID-FD team helping to drive overall Network Infrastructure strategy. · Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators. · Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success. · Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates on program deployment to management and stakeholders. · Periodically report on the overall network development program status across the assigned region. · Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service. · Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale. · Interact with engineers, technicians, vendors and senior management on a daily basis · Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers · Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles. · Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints. · Coordinate access and approvals to security-regulated sitesA day in the lifeThis role oversees deployment of infrastructure, and iterative procedural changes. This includes travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a full time remote job. Physical inspections and learning the technical standards for outside and inside fiber plant is required.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.Key job responsibilitiesIn this role:-You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.-You will enjoy working with US Intelligence Community to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.-You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.-You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.-You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.-You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.-You have business and financial acumen to manage the scope, timeline, and budget of each individual project.-You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.-You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS-5+ years Project Management / Engagement Management experience managing enterprise-level IT projects, responsible for driving results.-1+ year of hands-on experience in Agile and implementation of project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc.) and source code management products.-Bachelor's Degree or equivalent experience.-Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As part of the Prime Video Search team, you will get to work on projects that are fast-paced and challenging. We look for you to bring your product and technical chops and willingness to be strategic or hands-on as needed. In this role, you will drive Search relevance and query processing initiatives. You would partner with business leaders and apply cutting edge solutions to redefine Search experience.About the teamPrime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 24 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. BASIC QUALIFICATIONS- 10+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product ...

Amazon’s AGI Information is seeking an exceptional Senior Ontologist to drive ontology advancements. The team is innovating to optimize knowledge graph ontology for LLM understanding.We're looking for a Sr Ontologist to join us in sunny Santa Barbara and help us build this future. As a member of the team, you will have the opportunity to work on interesting cutting edge problems with immediate customer impact. Your initial focus will be on developing LLM friendly ontologies and you will have the opportunity to work with product managers, engineers, and scientists to develop tools to help on this endeavor. A successful candidate has a strong background with building knowledge systems to deliver world-class, intuitive, and comprehensive taxonomy and ontology models, a proven track record of innovation to adapt to the new work of LLM, and experience with leading a team of ontologists.As a Senior Ontologist, you will leverage your technical expertise and experience to demonstrate leadership in modeling large complex knowledge systems. Your first responsibility will be to structure a team of ontologists to deliver LLM friendly ontology for tens of verticals to feed the Amazon Knowledge Graph with trustworthy, live-updating, high-quality, and accurate structured information about all entities and data of interest to our customers. You will define roadmaps and goals to make progress incrementally and you will insist on delivering results leading by example.Key job responsibilities- Develop logical, semantically rich, and extensible data models for Amazon's extensive product catalog- Ensure our ontologies provide comprehensive domain coverage that are available for both human and machine ingestion and inference- Create new schema using Generative Artificial Intelligence (generative AI) models- Analyze website metrics and product discovery behaviors to make data-driven decisions on optimizing our knowledge graph data models globally- Expand and refine the expansion of data retrieval techniques to utilize our extensive knowledge graph- Contribute to team goal setting and future state vision- Drive and coordinate cross-functional projects with a broad range of merchandisers, engineers, designers, and other groups that may include architecting new data solutions- Develop team operational excellence programs, data quality initiatives and process simplifications- Evangelize ontology and semantic technologies within and across teams at Amazon- Mentor and influence peersBASIC QUALIFICATIONS* Degree in Library Science, Information Systems, Linguistics or equivalent professional experience* 5+ years of relevant work experience working in ontology and/or taxonomy roles* Proven skills in data retrieval and data research techniques* Ability to quickly understand complex processes and communicate them in simple language* Experience creating and communicating technical requirements to engineering teams* Ability to communicate to senior leadership * Experience with generative AI (e.g. creating prompts)* Knowledge of Semantic Web technologies (RDF/s, OWL), query languages (SPARQL) and validation/reasoning standards (SHACL, SPIN)* Knowledge of open-source and commercial ontology engineering editors (e.g. Protege, TopQuadrant products, PoolParty)* Detail-oriented problem solver who is able to work in fast-changing environment and manage ambiguity* Proven track record of strong communication and interpersonal skills* Proficient English language skills ...

Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service (CS) Customer Engagement Technology (CET) organization is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSA) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages.CET powers CS by developing cloud-based contact center products. Our contact center technology is used by CSAs around the world to power millions of customer conversations.The Contact Center Management Solution Team within CET is looking for a Senior Product Manager - Technical to define and execute our roadmap for customer service call center management products. This role will work across CS Technical Development, AWS Technical Development, Operations, and retail business verticals. Specifically, you will be identifying and prioritizing features required to scale CS global call center management products on a cloud-based infrastructure, allowing CSAs to handle customer contacts anywhere in the world.You will be part of a Global Product and Technology team whose innovations and strategies will influence what we build and how we manage our global contact centers. You will partner with teams of Software Development Engineers and Technical Program Managers to execute and iterate to meet the needs of customers who contact Amazon CS.A successful candidate is an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has experience managing complex business challenges. You are customer obsessed and not afraid to get your hands dirty navigating requirements from different business teams. You have a strong bias toward data driven decision making, and an innate ability to understand how metrics relate to business problems and with each other. You are willing to experiment, fail fast, learn and iterate to improve. You understand and account for the implications of your work to frontline operations.Key job responsibilities- Lead Product Definition: Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents including customer and market feedback, competitive analysis and business metrics to inform direction.- Define Product Vision: Including future roadmap, investment, innovation and experimentation.- Lead Technology Vision: Work with technology teams to align development with product roadmap.- Lead Product Launch: Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans.- Lead Product Operations: Including monitoring and response to customer feedback, continuous product improvement and business growth.- Lead interaction with Cross Functional Teams: Including working closing with high-energy team consisting of Engineers and Program Managers and executive leadership, making tradeoffs based on customer requirements, QA/testing of the product.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.BASIC QUALIFICATIONS- 5+ years of technical product management experience- Bachelor's degree or equivalent- Ability to communicate both business and technical topics to stakeholders and customers- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Demonstrated solid judgment and effective communication skills. Ability to see the big picture, while navigating technology and partner development decisions and trade-offs- Experience with contributing to engineering discussions around technology decisions and strategy related to a product ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. We're seeking a Senior Product Manager - Technical to spearhead our critical Tier 1 Claim Services, foundational technology, and new feature development in claims, billing, and compliance domains. This high-impact role will drive growth and scale strategies for Amazon Pharmacy's claim services, delivering products that create exceptional experiences for our insured customers.In this role, you'll need to be a consummate industry insider and a forward-thinking innovator. You will identify strategic opportunities that can revolutionize our claim services. This might involve discovering innovative ways to streamline our processes, reduce operational costs, or create breakthrough experiences using AI for our customers. Your keen eye for improvement will be constantly scanning our current systems, looking for those game-changing enhancements that can set Amazon Pharmacy to deliver delightful experiences for our customers. In this role, you will work with a team of technical and non-technical stakeholders ranging from engineers, technical program managers and designers to compliance teams, vendors, operations and BizDev teams.Key job responsibilities* Lead the development and implementation of creative, high-quality product roadmaps based on product strategy and vision* Assume end-to-end responsibility for the strategic value, usability, and performance of our products* Manage prioritization and trade-offs among customer experience, scope, and time to market* Work closely with frontend/backend engineering teams, design, and stakeholders in an agile environment to deliver products to market* Proactively identify and resolve strategic issues to help the team meet business, financial, and technical goals* Manage product planning and development through day to day collaboration and decision making with a cross-functional team including engineers, designers and business or subject matter representatives* Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture* Work with UX Research to design usability and research studies to inform product requirements and influence product design and experience* Define and analyzes metrics that measure and benchmark product success* Drive product launches including working with public relations/marketing team, customers, executives, and other team members* Play active role in optimization and process improvements between product, design, and engineering teams#everydaybetterBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years’ experience working with internal customer and technical teams to collect- requirements and define software services and features- 5+ years’ experience defining and delivering a roadmap; demonstrated ability to influence strategic product direction- Strong written and oral communication skill and experience presenting to senior Leadership ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:* Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.* Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.* Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWS Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Selling Partner Financial Technology (SPFT) vision is to enable every Selling Partner to thrive and grow into a global selling success through providing a financial experience with unparalleled trust which delights all Selling Partners regardless of how they interact with Amazon. We support WW Selling Partners (SP) and internal customers with an intuitive end-to-end financial management experience, reliable accounting and tax solutions, and financial technology services to accurately calculate, book, and bill Vendor Funding (VF). We support 2.7MM+ Sellers across 35+ businesses and 125K Retail Vendors. As a Principal Technical Program Manager, you will be responsible for defining and delivering important programs with broad cross-organizational, cross-business, and significant technology impact. Your work focuses on very large engineering effort that solve significantly complex and endemic problems. You will collaborate with technical teams and business owners to deliver software solutions which enhance our vendor funding technology. Our ideal candidate has the insight ( and the analytic skills to develop these insights) and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative design, and interpersonal and project management skills to harness the passion and energy of teams across the company to drive the designs into the world as products that will delight our customers. In this role you will work closely with stakeholders, software engineers and product teams to deliver our most complex, high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, and continuous process improvement. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...