Project/Program/Product Management--Technical

We are looking for an experienced technical program leader to lead our sales abuse prevention team engineering and science roadmap, focused on detecting and preventing abuse via reviews, external channels (e.g. social media, 3P websites), internal search and competitor abuse. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We aim to detect and deter bad actors who seek to manipulate Amazon’s community content, e.g. reviews, feedback, Q&A, etc. and product placement, e.g. Search, P13N, Ads, etc. to gain an unfair competitive advantage. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We empower other Amazon teams that similar needs to benefit from our expertise and services. We are looking for a Principal Technical Program Manager that can apply critical thinking and innovate in fast-paced environment, where their decisions directly influence Amazon’s customers shopping experience. Some of the projects this leader will work on include designing new frameworks that allow Amazon remove the reliance on human decisioning in favor of machine learning, building new software architectures that allow us to quickly react to changes in fraud and abuse trends, and launching new services to prevent abusive or fraudulent behavior before it reaches Amazon’s customers.We are a diverse team that is passionate about operational excellence and high-quality deliverables. We value transparency, empowerment, experimentation, and appreciation. Our solutions influence the products and plans of multiple internal teams, and we design and build systems that directly influence the shopping experience of millions of customers.Key job responsibilities- Lead the effective and efficient design and delivery of complex operations automation for new Fraud and Abuse prevention mechanism, working across all engineering disciplines.- Interact with key stakeholders to define and deliver against project goals, including both technical and operational deliverables.- Collaborate cross functionally to support extensible solution development and integration.- An ideal candidate has experience with complex system design, including experience integrating hardware and software deliverables- Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results- Lead the development and decomposition of comprehensive functional requirements & specifications, partnering with Product Management, Operations, Science, Engineering and business stakeholders.- Identify, assess, track and mitigate issues and risks at the program level- Create, maintain and disseminate project information to stakeholders- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities- Develop and drive engineering project schedules- Deliver programs across all engineering disciplines including Science, Software, Regulatory Compliance, Systems, and Quality- Triage, prioritize, and execute against incoming requests from Product Management, Business Teams and RoadmapBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

The Outbound and Flow team within the Amazon Fulfillment Technologies team is looking for an experienced Product Manager who will contribute to the vision and strategy of our products. Our team provides products and services responsible for outbound fulfillment - they ingest shipments from upstream systems (SCOT) and process them through picking, packing and shipping. Our vision is to improve customer experience - Delivery Estimate Accuracy (DEA), Speed, Quality and Cost, while improving associate safety and simplifying our operations. We do so by building products that are highly reliable, resilient, self-healing, scalable, extensible, and designed with focus on the safety and accessibility of our workforce from the start. As a Principal Product Manager, you will drive innovative product features that help us deliver on this vision. You will work on identifying opportunities to make our FC operations more efficient, and drive design and development of software features to address these opportunities. You will drive the design and buildout of features to detect and remediate Fulfillment center (FC) operations impacting issues using advanced detection capabilities leveraging AI/ML and potentially Large Language Model (LLM). These features will improve Availability, Performance and Quality of OEE (Overall Equipment Effectiveness) at FCs and will reduce the operational impact due to Material Handling Equipment (MHE) changes, mechanical failures, incorrect configuration changes and issues due to software changes.Key job responsibilitiesYour specific responsibilities include:· Setting a holistic vision for your products and technologies in development -- or haven't been invented yet.· Managing relationships and reporting with leadership across AFT and our customers / stakeholders· Driving strategy and planning for expansion and year-over-year investments across initiatives.· Developing strong internal relationships with key internal stakeholders and drive cross-team and cross-org alignment.· Establishing priorities across multiple workstreams and initiatives.· Finding creative ways to unblock challenges that arise and deciding when to escalate.· Working closely with Product Managers, Software Development, Operations, Science, and EHS teams to ensure investments and develop deliver on strategic goals.· Reporting (monthly and quarterly business reviews, yearly strategy documents).A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAFT owns and operates the AFT Warehouse Management System (WMS) and select hardware– these technologies automate, orchestrate, and direct fulfillment in Amazon Robotics sort and non-sort buildings, traditional sort and non-sort buildings, IXDs, Fresh, Pantry, and Quick Deploy sites. AFT also owns and operates the FaaST Warehouse Management System (WMS) that runs in Vendor Flex buildings, India Mini-FCs (small footprint, manual buildings in IN), and select Seller Flex locations (3P Sellers who are Prime enabled leveraging the FaaST WMS). AFT also owns the External Fulfillment Platform (EFP), a technology that integrates 3P WMSes to the Amazon Supply Chain. AFT owns network infrastructure and devices in all building types including Sort Centers and Last Mile sites and owns labor planning and scheduling technology that is leveraged for Fulfillment Centers in NA and EU and Sort Centers in NA.AFT General SummaryAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Outbound FlowAFT’s Outbound Flow team pairs data science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries. BASIC QUALIFICATIONS- Bachelor's degree- 8+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Are you interested in joining the Fulfillment By Amazon (FBA) team as an principal product manager tech to design and build innovative products on behalf of Amazon sellers around the world?Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon (FBA) enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.We are looking for a Principal Product Manager tech who is analytical, resourceful, customer-focused, and team-oriented with written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.This new role is unique in that you will be entrepreneurial while leveraging Amazon’s resources and scale. You will work closely with a cross-disciplinary team of data and research scientists, economists, engineers, product managers and executives across the FBA business to accelerate our new product development and launch cycle. We are on the forefront of supply chain thought leadership, working on some of the most exciting and challenging problems in the industry. Join us as we shape the future of global supply chains and marketplace.Key job responsibilitiesThis is a highly visible role that requires partnering with FBA teams, Seller Services, Operations, and Finance teams to impact both Amazon’s top and bottom line. As a member of the FBA Inbound team, you will play a key role in shaping Amazon’s FBA business with the following technical product management and leadership responsibilities:• Own a portfolio of innovative seller-facing management tools from ideation stage to launch.• Develop and write proposals and business plans, gain approval from stakeholders (e.g., adjacent product managers, legal, PR) and leadership to move those plans forward• Collaborate with scientists and product managers as well as operations teams, user experience teams, and seller support teams, to create product vision and road map for tools used by third party sellers• Work closely with scientists and software developers to build minimum viable productsA day in the lifeFBA team focuses on driving seller growth and reducing costs for the fast-growing FBA business by effectively managing our supply chain. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering our customers the Earth’s largest selection and lowest prices. FBA enables Sellers to provide fast and efficient delivery to customers using Amazon fulfillment services. In 2022, Sellers used FBA to fulfill billions of customer orders, shipping more than half of all products offered on Amazon. To our customers, FBA provides a broad and diverse inventory of products from apparel, books, electronics, to consumables with many of them available with 1-Day shipping. This is a unique space where we innovate using various management science tools, such as optimization, econometrics, machine learning, market/contract design, behavioral and experimental sciences to solve novel problems at scale. We work full stack, from foundational back-end systems to future-forward user interfaces.Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. As mentioned by Jeff Bezos in his annual letter to shareholders, FBA is one of the strategic long-term opportunities for the company to improve the lives of sellers and buyers while leveraging our logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long-term vision is that customers can order and receive a seller’s product the same day anywhere in the world. Inventory Planning within FBA is a core essential that serves Sellers in determining what, when, and how much to reorder, how to drive sales on existing inventory and how to optimize for best returns.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

AWS Network Services has a vision to provide the network for the world’s workloads. We have made deep investments over the years to ensure that AWS has the networking capabilities required to run any workload in the cloud with availability, global coverage, and manageability. The Perimeter Protection team is a part of the AWS Network Services and specializes in providing cloud-native solutions that enable customers to protect their networks and applications. We develop scalable, secure, and reliable services to address modern cybersecurity challenges, ensuring businesses can operate confidently in the cloud. By leveraging AWS’s vast infrastructure and advanced technologies, we deliver products that safeguard customer environments while driving innovation in the cybersecurity space. We are seeking a customer-obsessed Principal Product Manager - Technical (PMT) to lead innovation in cloud-native security solutions. As a Principal PMT, you will drive key initiatives that deliver measurable customer value, influence long-term strategy, and elevate AWS’s leadership in the cybersecurity space.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOwn the Product Strategy for GenAI based Security Posture Management services: Define the vision, strategy, and roadmap for your product portfolio, aligning it with business objectives and customer needs.Drive Execution: Work closely with engineering, design, and other cross-functional teams to prioritize features, define detailed product requirements, and ensure timely delivery of high-quality solutions.Cross-Service Integration: Lead efforts to define and improve how internal AWS services work together, enabling customers to derive greater value from seamless integration and enhanced interoperability.Market Canvassing: Conduct deep market research to identify unmet customer needs and define opportunities for new AWS services that address emerging trends and challenges in network and application protection.Partnership Opportunities: Define and develop strategic partnership opportunities where AWS can augment its existing solutions by collaborating with third-party providers to deliver comprehensive security offerings.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

As a Principal Product Manager, Tech, you will be help shape the future of Amazon Echo devices roadmap. You will define and deliver the next-generation of Echo devices in the home.This role is inherently cross-functional -- you will work closely with engineering, design, operations, finance and executive teams to bring features and products to market and develop and grow business opportunities for Amazon.com. A successful candidate will be a big thinker, empathetic leader, results oriented, and highly analytical. This candidate will be able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and experiences that customers love.Key job responsibilities- Set the vision and strategy for Amazon Echo. Define, build, and launch next-generation of Echo devices- Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals- Create buy-in for the product vision both internally and with key external partners- Define use cases, requirements, and prioritization for Echo device capabilities. Work with partner teams to deliver new and creative Alexa experiences through devices- Learn and be curious about technology roadmap that can shape the future of devices- Drive the adoption of edge ML technology across the product line- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product - Manage prioritization and trade-offs among customer experience, performance and operational support load- Work closely with engineering teams and program management to deliver products to market- Drive product launches including working with public relations team, executives, and other product management team membersBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? Are you passionate about improving customer experience?We are seeking a Principal Product Manager-Technical to join the Voice of Customer (VOC) team within the Worldwide Customer Service (CS) organization. We are a cross-functional product, program, science, and engineering team who own a suite of world-class products, tools, and services focused on delivering real-time customer sentiment, feedback, and insights to a vast array of teams and leaders across Amazon.In this role, you will be responsible for driving the vision and product roadmap for Amazon’s flagship suite of VOC products, tools, and services. You will lead requirements gathering, prioritization of feature development, and own driving product metrics and business outcomes. You will partner closely with program managers, business leaders, and software engineers, as well as our data and research science teams to identify opportunities, develop strategies, and launch new products and features that deliver valuable customer insights and drive large-scale business impacts. You will be a trusted thought leader within a team that obsesses over the Worldwide CS experience and the applications and tools supporting their day-to-day interactions with customers. You are expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. This position has a high degree of visibility to senior executive leaders across Amazon, so you will need to be able to communicate clearly and compellingly at all levels and to both technical and non-technical audiences. You should have a positive attitude, collaborative work style, and strong work ethic; you will work fast and smart, and adapt and iterate quickly. Key job responsibilities- Define and drive the multi-year vision for the VOC product portfolio- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of AI/Large Language Models (LLMs)- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Deliver 3 Year Plan, Vision, PRFAQS, and Business Requirement (BRD) Docs.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Influence senior leaders across Amazon and communicate Amazon CS' AI/ML vision, strategy, goals, status, and customer impact.A day in the lifeOn a daily basis, in addition to working with teams within CS and VOC, you'll have a chance to work across the many teams, functions, and business verticals that contribute to Amazon’s growth. You will work closely with senior leaders across Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. You will be responsible for key workstreams including product strategy and delivery (PRFAQs, BRDs), stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- Experience in technical product management, program management or engineering- Experience owning/driving roadmap strategy and definition- Experience owning feature delivery and tradeoffs of a product- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of product management experience ...

The Amazon Search Ranking and Relevance team is responsible for helping customers find relevant products that meet their expectations in terms of price, quality, and convenience. Our goal is to make shopping easy and enable customers to shop with confidence.We are currently seeking a Principal TPM to join our team and utilize machine learning (AI, ML) to enhance the Amazon Search experience. The mission of this role will be to ensure that customers perceive Search as a trusted friend that directly answers their questions, assists them in exploring Amazon's extensive selection, and empowers them to shop with confidence, knowing that they have made the right choice.Key job responsibilitiesAs the Principal TPM for Search Ranking and Relevance, your role is to create and execute the vision and strategy for the Relevance team's new products. Your focus is on delivering excellent shopping experiences for customers by understanding their shopping intents and incorporating relevant features on the search page. The ideal candidate should have experience in a fast-paced environment and a strong bias for action.You will collaborate with global teams to identify and prioritize needs, influence the organization, and create high-quality search experiences. Your expertise in search engines and recommender systems will be crucial in expanding beyond the current offerings. Success in this role requires a customer-centric approach, innovative thinking, and effective communication.Working closely with a team, you will create scalable shopping experiences that contribute to a delightful shopping experience for Amazon customers. This is a technical role that may require a tech assessment.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:Medical, Dental, and Vision CoverageMaternity and Parental Leave OptionsPaid Time Off (PTO)401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWithin the Search Relevance and Ranking team, our mission is to empower customers to shop effortlessly and confidently. We achieve this by providing relevant products and information through a well-organized interface. This is made possible by utilizing AI and ML models to gain deep insights into customer behaviors and preferences. By doing so, we ensure the delivery of the most relevant results that align with customer goals. Our access to a wealth of data enables us to create smarter and personalized experiences for both customers and selling partners using machine learning.Our team is known for its high motivation, collaborative culture, and genuine enthusiasm for the work we do. We uphold strong entrepreneurial values and maintain a proactive approach. In this role, you will address customer challenges, define a strategic vision, prioritize, and invest in innovative recommendation technology. Additionally, you will create innovative models and tailored search experiences globally and across all devices. This high-impact role requires creative thinking and enjoys strong executive support.As a leader, you will promote teamwork, collaboration, and commitment among diverse teams, ultimately delivering a satisfying customer experience. You will have full ownership, from strategy development to execution, performance assessment, and daily oversight of search relevance and ranking programs.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Selling Partner Financial Technology (SPFT) vision is to enable every Selling Partner to thrive and grow into a global selling success through providing a financial experience with unparalleled trust which delights all Selling Partners regardless of how they interact with Amazon. We support WW Selling Partners (SP) and internal customers with an intuitive end-to-end financial management experience, reliable accounting and tax solutions, and financial technology services to accurately calculate, book, and bill Vendor Funding (VF). We support 2.7MM+ Sellers across 35+ businesses and 125K Retail Vendors. As a Principal Technical Program Manager, you will be responsible for defining and delivering important programs with broad cross-organizational, cross-business, and significant technology impact. Your work focuses on very large engineering effort that solve significantly complex and endemic problems. You will collaborate with technical teams and business owners to deliver software solutions which enhance our vendor funding technology. Our ideal candidate has the insight ( and the analytic skills to develop these insights) and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative design, and interpersonal and project management skills to harness the passion and energy of teams across the company to drive the designs into the world as products that will delight our customers. In this role you will work closely with stakeholders, software engineers and product teams to deliver our most complex, high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, and continuous process improvement. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!We are looking for a Principal Product Manager Tech to drive the roadmap of our "better than broadcast" low latency solution, Sye, as we expand across new regions, devices and events. In this role, you will work with the Sye team and all the Amazon partner teams to shape the future and vision of the customer viewing experience for live events. Key job responsibilities• Own the development of detailed product requirements documents.• Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best-in-class digital video customer experience.• Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: business development, content acquisition, legal, marketing, finance, customer service, and operations.• Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap.• Develop a deep understanding of the Prime Video customer • Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends.A day in the lifeAs a Principal Product Manager in the Sye team, you will help define and build the Sye roadmap and customer experience for live video across all platforms and geographies. You will participate in developing the strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience.About the teamIn this role you will be part of the Sye leadership team, reporting to the Head of Sye Streaming Solution. The Sye team is spread across two locations, Stockholm and Seattle and you will be working closely with several Prime Video teams across these locations. The Sye team has a strong start-up culture and we are very passionate about our solution and providing the best live event customer experience out there. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Echo Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.THE ROLEWe are seeking a highly experienced Principal Product Manager - Tech to join our Device OS team. This senior-level position requires an expert in operating systems and multimedia capabilities with a proven track record of leading complex technical products. In this role, you will spearhead the strategy and execution of key initiatives that shape the future of Amazon's device operating systems, with a particular focus on multimedia features and capabilities. A successful candidate will operate as both a strategic and tactical leader through their deep subject matter expertise in multimedia domains including: - Video: encode/decode, video pipelines and frameworks - Audio: focus, volume, A/V sync, etc. - Camera or graphics frameworksWorking on an OS also means we seek a candidate who has proven experience with: - SoC selection and OS bringup on SoC, - Codec support and DRM implementation - Strong knowledge of media players, ad-insertion, streaming formats, and supporting app developersKey job responsibilities• Work closely with engineering teams and customers to define a vision, prioritize features, author requirements, and clarify development for delivering multimedia features in the Device OS• Lead the strategy and execution of key initiatives that shape the future of Amazon's device operating systems• Collaborate with cross-functional teams to identify opportunities, set priorities, and deliver high-impact features and improvements• Gather and analyze market research, user feedback, and data to inform product decisions• Develop and maintain detailed product requirements documents and user stories• Ensure successful implementation of product features by working closely with engineering teams throughout the development process• Communicate product plans, milestones, and results to senior leadership and stakeholders• Mentor and guide other product managers on the teamBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of technical product or program management experience ...

Datapath is a Tier-1 serverless platform for low-latency, high-throughput, federated logical microservices. If Amazon.com is conceptualized as a giant database application, Datapath fulfills a critical role as a distributed query engine. It runs business logic for features such as buying options, search, offer listings, and a host of computations for the Detail Page. Datapath’s logic federation and co-location features enable SDO teams that rely on other teams for pieces of their business logic to operate at the latency and efficiency of a monolithic service without compromising the benefits of service-oriented architecture. We are looking for a passionate, technical, and results-oriented Principal Technical Program Manager to join our team. The Principal Technical Program Manager in the Datapath organization owns programs, planning, and client engagement. The TPM builds internal mechanisms to maximize the capacity of Datapath across engineering teams spread across 4 locations. With hundreds of client teams, the TPM, in partnership with peer PMTs, builds customer-facing mechanisms to improve roadmap prioritization, transparency, and customer satisfaction. Leaders in this space need to create a culture of innovation, encouraging their colleagues to find new and better ways to identify and solve problems.The TPM drives large programs, like reducing builder toil, improving cost of operations for Datapath and client teams, with significantly complex cross-functional technology initiatives. They remediate critical problems and manage escalations, as needed. They work on disambiguating complex requirements, driving clarity, building consensus and they define architectural strategies to meet the needs of Amazon builders developing logic for Datapath and improve their productivity by proposing solutions to streamline their experience.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- Experience managing programs across organizations running large-scale systems in a multi-tiered, distributed environmentBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services, gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.The Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing Program, designed to offer AWS Customers access to commercial benefits in exchange for multi-year spend commitments. Private Pricing offers AWS customers the opportunity to accelerate their cloud transformation journeys through multi-year relationships with AWS, delivering maximal value to customers in terms of pricing, access to services, and opportunities to innovate. For Amazon, Private Pricing drives more extensive, deeper, and longer-lasting relationships with customers. Today, Private Pricing largely serves AWS’s enterprise customers seeking to make cloud commitments in exchange for pricing value, and exclusively serves customers brought in via AWS or partner sellers. Private Pricing is poised to grow both revenue and margin by expanding access to Private Pricing and by expanding the value proposition of AWS for Private Pricing customers.GDSP is seeking an individual to join the Private Pricing Product Management (3PM) team, an organization responsible driving the growth and scale of the Private Pricing Experience through new tools, technology enhancements. As a Product Manager - Tech you will own the full product lifecycle for tools and technologies that improve the internal and external customer experience. To do this, you will work cross-functionally across the GDSP organization and development teams to innovate, build and iterate on tools and technology enhancements that enhance the user experience. You will work with both internal and external stakeholder teams to define and influence product roadmaps to implement solutions at scale that support customer needs.The ideal candidate, will have a keen eye for gaps in customer product offerings and the innovative mindset to fill them. You have a strong technical background and proven track record of product management. Successful candidates will have experience with ambiguity and influencing leadership. You are a self-starter, that approaches complex business questions with data and curiosity, and a person that dives deep to understand root cause.Key job responsibilities• Experience converting customer needs into solutions using proven methods such as design thinking and agile product leadership• Support complex technology implementations, coordinating internal and external cross-functional stakeholders across geographies• Prioritize experience enhancements based on predefined criteria in a fast-paced, complex environment• Implement new processes through tools and technology to scale the Private Pricing Experience• Experience working with Salesforce Sales and Revenue Clouds a Plus.• Analyze data and customer needs to provide tooling recommendations and enhancement ideas• Evolve norms and processes for 3PM such as product management templates, backlog management, prioritization criteria, requirements writing, communications and stakeholder managementAbout the teamAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of product or program management, product marketing, business development or technology experience- Experience coordinating complex products with stringent technical requirements, development cycles and schedules- Experience working with engineering and technical teams to build automated solutions ...

Are you interested in creating innovative solutions for selling partners that simplify their operations by automating supply chain management? Are you a builder who thrives in a start-up environment and is ready to create a bold vision for global supply chain innovation? If so, keep reading!Supply Chain by Amazon (SCA) is the umbrella name for Amazon’s suite of physical and digital services that help businesses transport, warehouse, fulfill, deliver, and plan/analyze their movement of goods, inclusive of both on- and off-Amazon volume. With SCA, businesses can offload their full supply chain planning and execution or they can choose to integrate an `a la carte menu of composable supply chain primitives into their existing processes. We already have customers who use SCA services in some form or the other after we announced its launch in Accelerate in 2023. The SCA product team drives vision, strategy, and delivery by working collaboratively across product, engineering, science, finance, business, and operations teams. We unlock new experiences for sellers and game changing features that will shape the future of the way we create value for our supply chain and selling partners. Key job responsibilitiesThe SCA team is seeking a Principal Product Manager-Tech who is highly analytical, resourceful, customer-focused, and team-oriented with excellent written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results. This role will be responsible for supply chain network infrastructure and planning. Sellers need the ability to sell inventory globally and this role will determine how global networks connect and the tools that enable sellers to plan their inventory across the planning horizon. This is a highly visible position, and as a member of the SCA team, you will play a key role in shaping Amazon’s FBA business with the following product management and leadership responsibilities:• Create product vision and roadmap for tools used by third party sellers and enterprise partners• Own Seller facing and internal tools that improve user experience and deliver on input improvement goals.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Principal PMT - B2C Customer Experience, will play a pivotal role in defining and implementing Kuiper satellite communication services. Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree or equivalent experience- 7+ years experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 5+ years experience managing technical products or online services- 3+ years experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years experience with feature delivery and tradeoffs of a product- 3+ years experience owning/driving roadmap strategy and definition ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Would you like to be part of a team that is helping Amazon Web Services redefine the future of reliable, affordable, clean energy? The AWS Infra Energy team is looking for a world-class candidate to drive development of new energy power solutions using advanced technologies.The successful candidate will have experience in end-to-end power project development process from design, regulatory licensing, site permitting and construction management. They will have the ability to define the development process for energy plants working in-close collaboration with utilities, power developers, and Federal agencies such as the Department of Energy (DOE). Within Amazon they will collaborate with a multi-disciplinary team across energy, engineering, construction, legal, policy, PR, and community teams. They must understand the nuances of designing, financing, and developing energy power plant projects including permitting and regulatory licensing. They must be able to drive key stakeholders across Amazon teams and also with utilities and energy companies to deliver such projects. Key job responsibilities• Support development and execution of clean energy strategy for AWS data centers in US.• Deliver power generation solutions in the US working with partners.• Drive due-diligence on specific power projects and recommendations to leadership on specific power solutions that meet AWS’s needs.• Own the end-to-end project development and execution roadmap for clean energy projects working with partners.• Work closely with the commercial team to design and develop commercial arrangements (rate structures, tariffs).• Build relationships with senior leaders and other stakeholders in energy, power and utilities companies, regulatory bodies such the and DOE.• Be a passionate self-starter.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 10+ years of relevant experience in developing power, power generation projects • Experience in driving complex power project development from initial stages to full commissioning. • Bachelor’s degree (BA/BS) required – Engineering/Economics/Business/Finance. ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to provide high speed, low latency, and secure broadband access for United States and global government customers using Kuiper’s satellite network.We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the world, including defense and national security customers.Are you looking to create value for end users across the public sector by helping to develop sales and deal mechanisms for Kuiper’s global government customers? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for designing scalable, flexible and customer obsessed solutions? Are you ready? Then join Amazon’s Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!The candidate should have a demonstrated ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey compelling value propositions in a written context. The ideal candidate will be familiar with the U.S. federal acquisition process in addition to selling services to global government customers. You must leverage your knowledge and skills to decide what actions to select stakeholders to determine the right goals and inform decisions. You will design long-term solutions to KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while delivering independently (seeking direction when needed).Key job responsibilitiesAs the Deal Desk Manager, KGS you will guide the team to respond to and win several strategic opportunities. You must think big while diving deep, remain flexible to change, build and earn trust with internal and external customers and be passionate about delivering high-quality results.In this role you will:• Design scalable deal frameworks and process to convert opportunities and close deals at high velocity.• Design business terms, guardrails, guidelines, policies, and metrics.• Develop mechanisms to handle specialized deals with exception approvals for non-standard requests.• Provide insights into deal economics and pricing strategies to enable deal negotiations to achieve the best possible outcome for customers and the business.• Own, manage, and drive velocity of term sheets and definitive agreements to streamline the deal cycle.• Be a trusted advisor to Executive leaders at Amazon and Kuiper Government Business Development leadership on Amazon approval policies and deal economics.• Conduct deal review with Finance, Product, Legal, Accounting, Tax, Regulatory, Engineering, and other partner teams to influence and facilitate alignment, approvals, and compliance to deliver business outcomes and customer success.• Hire, develop, and train the deal team on best practices and guidelines to follow for proposals, pricing, approvals, and contracting processes and policies.• Develop deal performance metrics and reporting to conduct deal post-mortem on contract and pricing strategies to identify learnings.• Capture and analyze customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable business growth.Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.BASIC QUALIFICATIONS- 5+ years experience in managing deal strategy, business practices, approvals, or contracting teams for large customers and partners.- Bachelor's degree in business, finance, economics, engineering, or equivalent. ...

Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service (CS) Customer Engagement Technology (CET) organization is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSA) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages.CET powers CS by developing cloud-based contact center products. Our contact center technology is used by CSAs around the world to power millions of customer conversations.The Contact Center Management Solution Team within CET is looking for a Senior Product Manager - Technical to define and execute our roadmap for customer service call center management products. This role will work across CS Technical Development, AWS Technical Development, Operations, and retail business verticals. Specifically, you will be identifying and prioritizing features required to scale CS global call center management products on a cloud-based infrastructure, allowing CSAs to handle customer contacts anywhere in the world.You will be part of a Global Product and Technology team whose innovations and strategies will influence what we build and how we manage our global contact centers. You will partner with teams of Software Development Engineers and Technical Program Managers to execute and iterate to meet the needs of customers who contact Amazon CS.A successful candidate is an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has experience managing complex business challenges. You are customer obsessed and not afraid to get your hands dirty navigating requirements from different business teams. You have a strong bias toward data driven decision making, and an innate ability to understand how metrics relate to business problems and with each other. You are willing to experiment, fail fast, learn and iterate to improve. You understand and account for the implications of your work to frontline operations.Key job responsibilities- Lead Product Definition: Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents including customer and market feedback, competitive analysis and business metrics to inform direction.- Define Product Vision: Including future roadmap, investment, innovation and experimentation.- Lead Technology Vision: Work with technology teams to align development with product roadmap.- Lead Product Launch: Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans.- Lead Product Operations: Including monitoring and response to customer feedback, continuous product improvement and business growth.- Lead interaction with Cross Functional Teams: Including working closing with high-energy team consisting of Engineers and Program Managers and executive leadership, making tradeoffs based on customer requirements, QA/testing of the product.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.BASIC QUALIFICATIONS- 5+ years of technical product management experience- Bachelor's degree or equivalent- Ability to communicate both business and technical topics to stakeholders and customers- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Demonstrated solid judgment and effective communication skills. Ability to see the big picture, while navigating technology and partner development decisions and trade-offs- Experience with contributing to engineering discussions around technology decisions and strategy related to a product ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud.We are seeking an experienced Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Construction Program managers and Energy PMs to help us deliver Data Center Capacity for our customers worldwide. The role will involve working in a fast paced environment and you will be leading programs to drive operational excellence and process improvements across a number of cross functional projects.If you love being at the forefront of industry growth and development, applying your analytical skills to derive insights and come up with solutions, then this is the right role for you. This is a role offering an opportunity work cross-functionally and across multiple regions. You will have the opportunity to build new programs ground up and scale existing programs/ initiatives.Key job responsibilities- Own and drive performance of key goals / metrics across the team.- Understand key processes and identify areas of improvement.- Deep dive misses to understand root causes and put in place long term solutions/ fixes.- Present findings/ recommendations and goal performance in Weekly/ Monthly/ Quarterly business reviews.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 4+ years of program or project management experience- 4+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Bachelors’ Degree in Business, Economics, or STEM (Science, Technology, Engineering, Mathematics).or equivalent related experience ...

Amazon’s Personalization team is responsible for tailoring the experience of every customer on Amazon’s most prominent pages, billions of times a day. Utilizing state of the art machine learning techniques, we build highly scalable, real-time systems that determine the content customers see across the Amazon ecosystem.As a TPM, you will work with a team of engineers designing and implementing cutting edge page optimization systems, inventing ways to multiply the rate of innovation across the company on behalf of our customers. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. An ability to assimilate a large number of inputs from stakeholders, develop cohesive designs and functional specs, prioritize and deliver them in a successful and timely manner is expected. You will clearly communicate goals, requirements, roadmaps, and timelines to internal cross-functional and remote project teams. You are entrepreneurial, innovative, and thrive on solving tough problems. Maturity, sound business and technical judgement, negotiation skills, ability to influence, and leadership are essential to success in this role.You will have a unique opportunity with large scope and responsibility – you will directly impact and help manage features generating billions of dollars of revenue per year. You will collaborate with teams and leaders across the entire company, including the most strategic programs, and gain exposure to many aspects of the Amazon business. You will be a part of a fast paced, growing research and development team. If you want to help build the future of personalized merchandising on Earth’s biggest online retailer, we would love to talk to you!About the teamAmazon’s Personalization organization is a group that leverages Amazon’s expertise in machine learning, big data, and distributed systems to deliver the best shopping experiences for our customers. We work full stack, from foundational backend systems to future-forward user interfaces. Our team’s culture is centered on rigorous experimentation and data-driven decision-making. We care deeply about our customers, as well as the well-being and growth of our team members. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in hands-on work managing complex technology projects ...