Principal Product Manager, Tech - Prime Video, Prime Video Experience Team

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As a Principal Product Manager for the Video Playback team, you will help define and build the video playback roadmap and customer experience for video across all platforms and geographies. You will participate in developing the video strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for someone with experience in one or more areas of core video playback (encoding, delivery, live broadcast, ads insertion, client playback), who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. You will also have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.In this role you will: - Develop a deep understanding of the Prime Video customer, both existing and potential. - Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends. - Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience. - Own the development of detailed product requirements documents. - Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap. - Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: business development, content acquisition, legal, marketing, finance, customer service, and operations. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Principal Technical Program Manager, Amazon Grocery

If using technology to make peoples lives easier sounds fun to you, we would love to have you onboard!Amazon is looking for a Principal Technical Program Manager (TPM) within Amazon’s Grocery business to join a highly innovative team that is building brand new, mission critical software for millions of Amazon customers. This is a unique opportunity for someone interested in working in an entrepreneurial environment within a large company where teams experiment, fail fast, learn, and scale rapidly. The right candidate will possess a strong program management background, have demonstrated experience leading large programs, and have a well-rounded technical background. Key job responsibilitiesAs a leader on the team you will own and drive large projects across the Grocery technology space. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design and implementation efforts collaborating with sharp engineers and highly-engaged users, coordinating across multiple teams to develop optimal solutions in an agile environment. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. BASIC QUALIFICATIONS- 10+ years of working directly with engineering teams experience- 8+ years of technical program management experience- 7+ years of hands-on work managing complex technology projects experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in Engineering, Computer Science, or related technical field ...

AWS Cloud Builder, National Security (NatSec) Professional Services (ProServe)

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Dan Hunt at dhuntmz@amazon.com.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Senior Controls Engineer, Amazon Key

Lead end-to-end product development of new hardware automating access to the trailer dock to address human/machine efficiency and safety improvements at the Fulfillment operations.Our Controls Engineers possess a mechanical, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business.Key job responsibilitiesKey job responsibilities- Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial HVAC.- Ability to ascertain customer needs to help develop scope and specifications.- Ability to manage scope of work relative to the site specifics and customer needs.- Ability to manage engineering to determine the scope of work relative to the design intent of the customer needs.- Ability to read and interpret specifications and implementing those specifications as they apply the work environment.- Development of control panel BOM’s.- Development of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams.- Development of logic diagrams in the International Automation format for complex logic devices such as Programmable Logical Controller and Distributed Control System.- Preparation of cable, routing plans and schedules.- Performing inspects, testing, and commission of the facility systems.- Work individually and as part of a team to develop new products, support existing products, test and evaluate equipment.- Provide technical assistance as needed to internal customers.- Coordinate work internally within the department and externally with other departments to ensure on-time completion of projects within budget.- Manage service contracts with various vendors.- Must be business proficient in the English language.About the teamThe Amazon Key mission is to empower customers to easily manage access to their homes and businesses. To accomplish our mission, Amazon Key design, manufacture, sell and maintain Access Control products using the latest home security technologies. Amazon Key technology enables Amazon Delivery Associates to securely get access to semi-public space within buildings, in order to deliver parcels. Amazon Key continue to innovate and delight Amazon Key’s rapidly growing customer base. Amazon Key consistently works on high profile projects and seek talented individuals motivated by an opportunity to make an impact, work on challenging technical problems, and learn.BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- Experience collaborating with the ECAD/physical board designer and able to review PCB designs with Allegro, CAM350, or equivalent- Experience in component selection and understanding of component reliability ...

Principal Product Manager - Technical, Recipient Experience

Do you have a passion for setting the strategic vision and building new customer-facing experiences that are used by millions? The Recipient Experience team is hiring! We build experiences for the Amazon retail site and mobile app to provide customers with effortless order management, tracking, and agency over their orders. Throughout the customer experience, we also make it easy for customers to engage with their past purchases, repurchase, and discover new products. We are redesigning the post purchase experience for our customers world-wide. Our team owns and builds customer-facing experiences which help us realize our mission of providing a perfectly executed, transparent, and flexible delivery experience that customers LOVE. Your solutions will provide the data needed to anticipate and resolve customers' questions before they are asked. At Amazon, we are known for our customer obsession.We are seeking a seasoned Product leader to help us raise the bar on delivery convenience. You will be responsible for personalizing the post-purchase experience to drive engagement and build long-term customer trust. This role will reinforce the value of shopping with Amazon by helping customers a hassle free post purchase order tracking/management experience, discover new products and brands based on their preferences and by driving awareness of relevant programs, benefits, and Amazon’s strategic innovations as a retailer and carrier. You will: - Own development and communication of the long-term vision and goals - Define customer requirements and use case prioritization - Own the test and learn roadmap and be responsible for business results - Coordinate with design teams, technical teams and other business stakeholders across the company to launch innovative new features and programs, and to improve customer engagement with our existing world-class delivery offers - Monitor and react to customer needs and feedback, constantly improving and expanding the experience Candidates should have strong customer focus and business judgment, and be skilled at breaking down complex, high-level ideas into executable features and distinct phases. The ability to influence cross functionally at all levels will be critical to success in this role. Key job responsibilities- Innovating on behalf of our customers- Managing the product life cycle from strategic planning to tactical execution across multiple lines of businesses- Ownership of the product suite and its business expansion, measures of success, and roadmap for your products- Prioritizing engineering work while balancing the requirements of customers and stakeholders- Evangelizing the product both internally and externally- Working with key stakeholders in the company to identify and drive product solutions to support business expansion, associate experience, and internal business and tech customers- Defining product strategy and requirements based on an intimate knowledge of the customer and technology- Establishing product goals and reviewing success metrics to achieve commercial successBASIC QUALIFICATIONS- Bachelor's degree- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams ...

NatSec Cloud Builder, National Security (NatSec) Professional Services (ProServe)

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamAbout AWSWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

KGS Deal Desk Lead, Kuiper Government Solutions

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to provide high speed, low latency, and secure broadband access for United States and global government customers using Kuiper’s satellite network.We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the world, including defense and national security customers.Are you looking to create value for end users across the public sector by helping to develop sales and deal mechanisms for Kuiper’s global government customers? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for designing scalable, flexible and customer obsessed solutions? Are you ready? Then join Amazon’s Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!The candidate should have a demonstrated ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey compelling value propositions in a written context. The ideal candidate will be familiar with the U.S. federal acquisition process in addition to selling services to global government customers. You must leverage your knowledge and skills to decide what actions to select stakeholders to determine the right goals and inform decisions. You will design long-term solutions to KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while delivering independently (seeking direction when needed).Key job responsibilitiesAs the Deal Desk Manager, KGS you will guide the team to respond to and win several strategic opportunities. You must think big while diving deep, remain flexible to change, build and earn trust with internal and external customers and be passionate about delivering high-quality results.In this role you will:• Design scalable deal frameworks and process to convert opportunities and close deals at high velocity.• Design business terms, guardrails, guidelines, policies, and metrics.• Develop mechanisms to handle specialized deals with exception approvals for non-standard requests.• Provide insights into deal economics and pricing strategies to enable deal negotiations to achieve the best possible outcome for customers and the business.• Own, manage, and drive velocity of term sheets and definitive agreements to streamline the deal cycle.• Be a trusted advisor to Executive leaders at Amazon and Kuiper Government Business Development leadership on Amazon approval policies and deal economics.• Conduct deal review with Finance, Product, Legal, Accounting, Tax, Regulatory, Engineering, and other partner teams to influence and facilitate alignment, approvals, and compliance to deliver business outcomes and customer success.• Hire, develop, and train the deal team on best practices and guidelines to follow for proposals, pricing, approvals, and contracting processes and policies.• Develop deal performance metrics and reporting to conduct deal post-mortem on contract and pricing strategies to identify learnings.• Capture and analyze customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable business growth.Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.BASIC QUALIFICATIONS- 5+ years experience in managing deal strategy, business practices, approvals, or contracting teams for large customers and partners.- Bachelor's degree in business, finance, economics, engineering, or equivalent. ...

Principal PMT, Sales Abuse Prevention

We are looking for an experienced product leader to lead our sales abuse prevention team, focused on detecting and preventing abuse via reviews, external channels (e.g. social media, 3P websites), internal search and competitor abuse. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We aim to detect and deter bad actors who seek to manipulate Amazon’s community content, e.g. reviews, feedback, Q&A, etc. and product placement, e.g. Search, P13N, Ads, etc. to gain an unfair competitive advantage. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We empower other Amazon teams that similar needs to benefit from our expertise and services. We are looking for a Principal Product Manager that can apply critical thinking and innovate in fast-paced environment, where their decisions directly influence Amazon’s customers shopping experience. Some of the projects this leader will work on include designing new frameworks that allow Amazon remove the reliance on human decisioning in favor of machine learning, building new software architectures that allow us to quickly react to changes in fraud and abuse trends, and launching new services to prevent abusive or fraudulent behavior before it reaches Amazon’s customers.We are a diverse team that is passionate about operational excellence and high-quality deliverables. We value transparency, empowerment, experimentation, and appreciation. Our solutions influence the products and plans of multiple internal teams, and we design and build systems that directly influence the shopping experience of millions of customers.Key job responsibilitiesDefine the multi-year vision for the spaceBuild and manage high quality product roadmaps based on your vision and strategyWork backwards to determine what the initial building blocks to achieve that vision will beWork with key business stakeholders, engineering partner teams, science partner teams, Search, Pricing, Promotions, stakeholders (Meta, LinkedIn, Tiktok) and Fraud and Abuse Prevention to build out requirements for the different phasesWork with our in-house engineering and science team to build and innovate in the spaceManage prioritization and trade-offs for speed to launch, performance, and featuresGain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadershipCreating program goals and related metrics, track progress and manage through obstacles to achieve your objectives.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal Product Manager - Tech, Sales Abuse Prevention

The Selling Partner Trust and Store Integrity (TSI) team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. The Sales Abuse Prevention team, within TSI, designs and implements policies, tools and technology innovations to protect customers from attempts to boost sales through unfair and illegitimate business practices. We are looking for a experienced product leader to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem. The product leader in this role will lead strategy and execution spanning multiple verticals and abuse vectors within the sales abuse prevention team while focusing on preventing abuse, measuring abuse, detecting and investigating abuse, and finally, streamlining the enforcement and appeals mechanisms. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We aim to detect and deter bad actors who seek to manipulate Amazon’s community content, e.g. reviews, feedback, Q&A, etc. and product placement, e.g. Search, P13N, Ads, etc. to gain an unfair competitive advantage. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We also empower other Amazon teams that similar needs to benefit from our expertise and services. Key job responsibilitiesSome of the initiatives this leader will work on include streamlining enforcements (including appeals), designing new frameworks that allow Amazon remove the reliance on human decisioning in favor of machine learning, building new software architectures that allow us to quickly react to changes in fraud and abuse trends, and launching new services to prevent abusive or fraudulent behavior before it reaches Amazon’s customers. Additionally, the role will be responsible for different aspects of the following: - Define the multi-year vision for the space- Build and manage high quality product roadmaps based on your vision and strategy- Work backwards to determine what the initial building blocks to achieve that vision will be- Work with key business stakeholders, engineering partner teams across Reviews, Rank, Search, Pricing, Promotions, Fraud and Abuse Prevention to build out requirements for the different phases- Work with our in-house engineering team to build and innovate in the space- Manage prioritization and trade-offs for speed to launch, performance, and features- Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership- Creating program metrics, track progress and manage through obstacles to achieve your objectives.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 11+ years of product or program management, product marketing, business development or technology experience- 6+ years of technical product or program management experience- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Bachelor's degree ...

Principal Technical Program Manager

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? The Role: As a Principal Technical Program Manager, you will engage with an experienced cross-disciplinary staff to design, manage, and deliver innovative consumer products, technologies, and tools. In this role, you will: - Collaborate with subject matter experts to lead and drive new technology initiatives and evaluations for next generation Amazon products and features- Align with technical teams to develop program roadmaps - Work with key stakeholders in product management and executive teams to define strategy and requirements- Mentor and support other Technical Program Managers within the team - Drive data-based activities to develop insights on device and accessory performance and improvement recommendations - Lead cross functional and full stack problem-solving and development activities from design through delivery - Work with global teams to deliver supporting software and services in sync with launch timelines. - Communicate regularly with senior management on status, risks and change control - Work with component leads to drive evaluation and adoption of new vendor technologies and HW - Work with vendors and external partners to deliver device software and firmware technologies into our products Key job responsibilitiesThe right candidate should possess a strong program management background, have experience leading large/complex/cross-Org. projects, and have a well-rounded technical background in connectivity SW development. As a Principal Technical Program Manager, your responsibilities will include writing specifications, driving project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way. You will lead and coordinate design and implementation efforts, coordinating across multiple teams to develop optimal solutions. You will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. You must be able to thrive and succeed in an entrepreneurial environment, destroy limits to scale, and not be hindered by ambiguity or competing priorities. This means you are able to develop and drive high-level strategic initiatives while rolling up your sleeves to get the job done. This role will require high judgement on how we can deliver for customers in both the short- and long-term.A day in the lifeAs a Principal Technical Program Manager, you will:-Work with key stakeholders in product management and executive teams to define strategy and requirements.-Use your leadership abilities to drive cross functional development on new solutions from design through delivery.-Abstract multiple teams within the OS organization to provide a unified status to Product Orgs. About the teamThe team is composed of multiple TPM functions: Product TPMs, NPI TPMs, Component TPMs (Performance, Power, Stability, Graphics, Framework), and SW Sustaining TPMs; working across multiple device families: Fire Tablets, Fire TV Sticks and Cubes, Fire TV Editions (Smart TVs), Echo Products, and Auto Products. Given the breadth of scope, there are multiple opportunities to learn something new, try something new, and mentor/grow others. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Product Manager - Tech, Customer Engagement Technologies

Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon’s products using Artificial Intelligence? If yes, then we're looking for you!We are seeking a Sr Product Manager - Technical to join the Customer Engagement Technology (CET) Team within Amazon Customer Service (CS). We’re building the solutions that will enable customers to get the help they need, in a delightful self-serve way, across text and voice channels. You will be responsible for driving the vision of how we will use Artificial Intelligence (AI) with Large Language Models (LLMs) to revolutionize how customers interact with customer service.In this role, you will be responsible for key workstreams including strategic vision setting, market and competitive analysis, customer research, business reviews, engineering and science roadmap reviews, and organizational goal setting. You will work on large, important product initiatives and define the long-term strategy to meet emerging customer needs and technologies. You’ll also work closely with senior leaders and cross-functional stakeholder teams within CS and across Amazon - partnering to build exceptional customer experiences.A successful candidate should thrive in a highly collaborative, ambiguous, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results. The ideal candidate will have experience in managing large scale customer facing chatbots and/or webpages that guide customers through workflows to resolve their issues. You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic. We’re looking for an excellent record of complex project and program delivery, from conception and design through implementation, measurement, closure, and handover.Key job responsibilities- Define and drive the multi-year vision for the product portfolio.- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of LLMs.- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Influence senior leaders across Customer Service and communicate Amazon AI’s vision, strategy, goals, status, and customer impact.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of product leaders, scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

AWS Security TPM, SecOps Risk

Amazon Web Services (AWS) Security is looking for an experienced and self-motivated Technical Project Manager (TPM) to join our AWS Security Operations (SecOps) Risk team. SecOps Risk partners with cross-functional service teams to drive complex and long-term remediation solutions that address complex security risks.AWS is looking for a Security TPM to ensure that our infrastructure operates to the highest standards required to maintain and enhance internal and external customer trust. If you enjoy leading teams of engineers and developers analyzing, engineering, and architecting system services, custom services, COTS products, networks, infrastructure applications, and you are skilled at organizing, driving, and communicating laterally and upwards to management, this position will provide you with a challenging opportunity in solving complex and far-reaching problems. A successful candidate will have a good mix of deep technical security knowledge and a demonstrated track record of successful complex and large scale project delivery.Key job responsibilities* Work in tandem with internal Amazon and AWS service teams to improve internal infrastructure services*Work with security engineers, developers, and TPMs to develop risk mitigation plans and secure architecture designs* Communicate effectively across leadership teams* Influence service teams across Amazon to adopt systems and processes with security best practices* Address bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.* Partner with multiple teams across multiple locations with varying sets of priorities to ensure a timely delivery of the secure solution.* Clarify and drive project commitments as well as establish and maintain clear chains of accountability.* Develop and maintain metrics dashboardsAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- Experience building and evaluating system-level technical design- 2+ years of experience in security architecture, threat modeling, or application security ...

Senior Engagement Manager, US Federal - NatSec

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.Key job responsibilitiesIn this role:-You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.-You will enjoy working with US Intelligence Community to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.-You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.-You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.-You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.-You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.-You have business and financial acumen to manage the scope, timeline, and budget of each individual project.-You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.-You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONSBasic Qualifications: -7+ years of customer-facing, large scale implementation consulting experience across multiple cross-functional teams.-5+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.-Bachelor's Degree or equivalent experience.-Current, active US Government Security Clearance of TS/SCI with Polygraph. ...

Data Architect, WWPS ProServe

Are you a Data Analytics specialist? Do you have Data Engineering, Data Warehousing and Data Lake experience? Do you want to help Public Sector Customers deploy mission-critical data and ML solutions at scale? Are you detail-oriented and creative? Do you like to collaborate with others to achieve goals? Then this is the position for you.As a Data Architect, you will provide exceptional technical design and thought leadership to the global healthcare market for cloud data applications, while working with a world class sales and business development team. You will design and create data architectures and platforms to help healthcare organizations achieve their mission of better patient health. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture.This is a customer facing role. You may need to travel to client locations and deliver professional services when needed. This position requires that the candidate selected be a US Citizen.Key job responsibilities- Help clarify customer business outcomes during project discovery- Design and build data analytics applications to solve complex and ambiguous problems in the public sector healthcare and life sciences domain- Implement technical solutions that are secure, maintainable, scalable, reliable, performant, and cost-effective- Identify and prepare metrics and reports for the internal team and for customers to delineate the value of their solution to the customer- Identify, mitigate and communicate risks related to solution and service constraints by making technical trade-offs - Participate in growing their team’s skills and help mentor internal and customer team membersAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree, in Computer Science, Engineering, Mathematics or a related field or equivalent professional or military experience- 3+ years of experience in designing, implementing large scale Data Lake and Data Warehouse in the cloud- Experience in using one or more query languages (e.g. SQL, HiveQL, SPARQL), schema definition languages (e.g. DDL, SDL, XSD, RDF), and scripting languages (e.g. Python, Scala) to build a data solution- Understanding of distributed system concepts from storage and compute perspectives, including data persistence solutions (e.g. HDFS vs RDBMS), data integration techniques (e.g. ETL vs federation), database optimization (e.g. partitioning, distribution, indexing), and join algorithms (e.g. hash vs nested loop)- Experience in CI/CD automation for a data lake using CDK (Cloud Development Kit) or Terraform ...

Principal Product Manager - Tech, Tax Engine

We believe that Amazon is the best place in the world to do indirect tax calculation and collection work. Amazon strives to be the Earth’s most customer-centric company, where people can find and discover virtually anything they want to buy online. One byproduct of that mission entails becoming one of the world’s largest collectors of online indirect taxes and fees – including US sales taxes, EU value-added taxes, and other global transaction taxes. The Tax Engine Business Team ensures that Amazon has the right technology and processes to calculate, collect and invoice those taxes accurately in a rapidly changing business and tax environment. Additionally the team also supports continued business growth and innovation by providing world-class services to millions of our customers and Selling Partners all over the world.Amazon is looking for a Principal Product Manager-Technical to join its eCommerce Service's Indirect Tax Calculation – Tax Engine Business team. This team operates in a dynamic and fast-paced environment, striving to ensure Amazon's tax technology and processes are accurate and adaptable to a changing business landscape.In this role, you will play a pivotal part in driving the development and success of our indirect tax calculation products. You will be responsible for providing technical product requirements documents, collaborating with software and business teams throughout the entire project lifecycle –from design-to-delivery, manage tax and testing related queries, and ensuring the delivery of high-impact solutions that meet customer needs and drive business growth. You will also be/become a subject matter expert in tax technology trends and challenges, leveraging this expertise to add value to our customers and differentiate our solutions in the marketplace. Future growth opportunities to take on different types of projects and programs over time are possible within the scope of this team. Key job responsibilitiesAs a Principal Product Manager-Technical on the Tax Engine Business Testing Products team, you'll spearhead the development and enhancement of critical testing tools and frameworks for Amazon's global tax calculation systems. Your primary focus will be on ensuring the quality, reliability, and accuracy of these mission-critical regression testing components through advanced methodologies.You'll lead initiatives to modernize and expand regression testing capabilities, including:* Updating regression suites to leverage cutting-edge technical infrastructure* Improving auditability, data sharing, and security of testing processes* Creating scalable processes to efficiently backfill and maintain a growing library of automated test cases* Defining and refining regression test coverage metrics and dashboardingA key responsibility will be addressing testing challenges faced by the Tax Engine organization. This includes:* Developing new intake processes and prioritization frameworks for testing tool enhancements* Collaborating closely with engineering teams to implement high-impact testing features* Establishing regular touch points with engineering to provide guidance on test implementationYou'll also drive overall testing process improvements, such as:* Enhancing bug and issue management workflows specific to testing* Serving as the primary point of contact for resolving test-related issues* Ensuring TEA and TEB teams have visibility into testing metrics for informed decision-makingYour role will require extensive partnership with stakeholders in Product(TEB), Engineering(TEA), and Operations(TEB) to understand their testing needs and pain points. By delivering robust testing solutions, your work will directly impact the reliability of tax calculation systems, builder productivity, and Amazon's ability to innovate at scale while maintaining strict accuracy and compliance standards for Tax.A day in the life* Meeting with tax, business, and software teams to understand their needs and identify the associated indirect tax calculation and collection implications. Identifying the required technical, process and operational changes to support those needs. Developing product functional and user experience requirements, feature specifications, and standard operating procedures.* Actively participating in projects throughout their lifecycle to ensure that the requirements are met – to include making tax rules configurations, specifying and reviewing test cases, troubleshooting issues, and ensuring alignment across teams.* Understanding your customers (consumers, sellers, taxing authorities, and Amazon internal teams) to ensure that our product development consistently meets the objectives and experience expectations of our customers. Developing long term product strategies and associated product roadmaps – seeking consensus to prioritize those strategies, documenting trade-offs, and removing obstacles as necessary. * Providing general indirect tax calculation and collection super subject matter expertise to internal and external teams – including legal, customer service, public policy, media relations, business development, tax software vendors and service providers, taxing authorities and other governmental entities, and industry and tax groups.* Engaging deeply on technical decisions with engineering teams (internal and/or external). Expected to define both functional and non-functional technical requirements, using your technical expertise to contribute to development discussions that center on how a product solution is designed or expected to be constructed, and correctly identifying when appropriate push back is necessary. * Presenting and discussing technologies that have/haven’t launched (accurately), communicate to engineers why a particular technology feature is useful/has value, explaining an API (in detail), discussing how to handle the architectural differences between two technology offerings, and driving the right technology design outcomes.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal Product Manager-Technical, Compliance, PubTech Ad Request

Amazon is investing in building a customer centric, world class advertising business. In this role, you will be on the forefront of developing publisher solutions across Streaming Video, Streaming Audio and Display Advertising. These are nascent, high growth areas, including Amazon Prime Video, Amazon Music, and new acquisitions in Podcasting, where scalable, programmatic Ad publisher solutions are critical to business success.You will be working closely with engineering and science organizations and will own planning and program execution for new products and features to help publishers comply with privacy and competition regulations within Amazon Publisher Technology Ad Tech stack. You will work across multiple organizations and develop requirements in the form of high-level epics and roadmaps, as well as detailed user stories for developing different components of the data processing solution. You will partner with science and engineering leaders to build the long-term and short-term roadmap and ensure timely release of products and solutions. You will work closely with scientists and engineers building new systems and solutions, influencing product features and architectural choices that lead to better experiences for media publishers, advertisers and end consumers.Key job responsibilities• Stay up-to-date with developments in worldwide regulations impacting Ad Publishers• Establish a vision for PubTech compliance and drive organizational alignment to that vision• Build a coherent roadmap delivering on that vision and accounting for risk/learning• Work with engineering and science teams to plan and execute technical programs, product launches, operational activities, and process improvements• Foster healthy, active cross-team relationships. Use stakeholder input to identify clear priorities and requirements• Understand cross-team and cross-project dependencies. Be able to see around corners to address issues early• Continually raise the bar on deliveries, launches, requirements, operations, process• Derive learning from projects and feature deliveries. Use this information to inform new features and process for core and shared componentsBASIC QUALIFICATIONS- Bachelor's degree- 4+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Principal Technical Program Manager, WW Speed Tech

Build the next generation of Speed Discovery and Delivery Experience with us!! For millions of customers worldwide, the Amazon name is synonymous with lightning-fast delivery – and the Delivery Experience Speed Tech (DEX Speed Tech) team takes it to the next level, providing those customers with innovative ways to get what they want and need now, enabling the choices they make on every order, every day. We are innovating in Retail Speed space, and we tackle enormous technical challenges to ensure rapid, fast delivery.In Speed Tech, we are innovating both in terms of tech architecture as well as leveraging new technologies. You will be working on a confidential S-team visibility flagship program influencing leaders at all levels. As a TPM, you will be owning the end to end planning, execution and launch of this program that spans across orgs within Retail. This role provides you the opportunity to think big in terms of strategy as well as significantly impact the tech and business bottomlineThe ideal candidate should have thrived and succeeded in delivering broadly adopted technology products or services in a very high growth environment. You should be a strong leader who can prioritize well, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence. You should have keen business sense and also have developed a deep understanding of technology. Qualified candidates have experience defining programs, mapping product requirements to engineering functional specifications, leading large cross functional and cross organizational programs, and successfully delivering complex programs at high scale. A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 7+ years of technical program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal TPM – Live Sports Advertising, Advertising in Live Events

We are looking for a motivated Technical Program Manager (TPM) to help grow our program by leading our new property and global expansion efforts. With broadcast agreements around the world including the NFL’s Thursday Night Football in the US, the NHL in Canada and Champions League soccer tournaments in the UK and EU, Prime Video is delivering the future of Live Sports to our customers. Advertising is a crucial part of our success in Live Sports. We are endeavoring to build a world-class live sports ad program that benefits our customers, advertisers and league partners with unique, never-been-done-before ad experiences. Live sports on Amazon will allow customers to watch events on any device, including televisions, and across multiple distribution channels including Prime Video, Twitch and other first-party streaming apps. This capability opens up new opportunities for advertising to customers that is more relevant and customized than they get from traditional broadcast television while improving impact for advertisers. In this role, you will own the global expansion and onboarding roadmap for our live streaming advertising products. You will partner with a wide range of engineering and UX teams across Amazon Advertising and Prime Video to elevate our ad business. You will have the opportunity to deeply understand our playback, ad insertion, ad serving, measurement and campaign management technology stacks and influence the technical path we follow for our program. You will partner with the Live Advertising product and Prime Video Advertising teams to prioritize our roadmap for maximum business impact. Key job responsibilities• Track Prime Video’s global property rights acquisition • Establish the roadmap of technical expansion to new regions, countries and properties• Coordinate the development timelines across several large engineering organizations to deliver on strict timelines• Act as mentor and role model for other members of the team• Interface with finance to roll up team budgets and resource requests• Work with cross functional product leaders to drive execution of an ambitious roadmap• Be the voice of the team across multiple layers of the organization and drive multi-year planning activities• Manage executive communications, preparing documents, scheduling debriefs and ensuring a cohesive messageA day in the lifeYou will work with a program manager partner in our team to mechanize the tracking of new rights packages Prime Video is considering acquiring. You will coordinate across Prime Video, Live Events and Advertising infrastructure technology teams on prioritizing the technical work required to onboard new properties including driving for automation and expansion of ad innovations. You will establish mechanisms for driving completion of all aspects of the various development roadmaps, sharing progress with leaders across Amazon and escalating where required to ensure we deliver the best outcomes for viewers, advertisers and our business. About the teamWe are the Advertising in Live Events team and our mission is to build the most advanced Live Event advertising offering for brands to reach viewers in the most relevant and least disruptive way possible. We aim to bring digital advertising capabilities to a traditionally linear advertising space and to make advertising in live sports available to all advertisers. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Delivery Consultant – Cloud, WWPS ProServe

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesAs an experienced technology professional, you will be responsible for: - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs- Providing technical guidance and troubleshooting support throughout project delivery- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Acting as a trusted advisor to customers on industry trends and emerging technologies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of experience in cloud architecture and implementation- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience- 5+ years of technical specialist, design and architecture experience, including 5+ years of cloud-based solution (AWS or equivalent), system, network, and operating system experience- 5+ years of external or internal customer-facing, complex and large-scale project management experience, including 5+ years of experience in cloud architecture and implementation- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Product Manager - Community

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleThe Community team builds products that allow creators to build and grow communities on Twitch. Our products span across creator and viewer journeys. As a Product Manager, you will focus on identifying new opportunities and building new high impact products to strengthen the connection between streamers and viewers. Your work will impact how viewers discover streamers on Twitch and how they interact with streamers and other viewers while watching a stream.From familiar ways to interact via chat messages, emotes, predictions and polls), and further to more sophisticated types of interactions – some of which may not have been invented yet – you will help define and execute strategy based on a foundation of customer needs with a focus on agile innovation in this space.You can work from San Francisco, CA or Seattle, WA. You Will- Develop understanding of Creators' and Viewers' needs, aspirations, and pain points- Define products and features that align with the Community Team strategy, in partnership with designers, engineers, researchers and analysts- Determine appropriate goals and metrics for your products to measure success- Drive execution working directly with a team of engineers and designers- Collaborate with Marketing and Data Science on the roll-out plan and go-to-market strategy- Conduct post-launch analyses and present insights/next steps to the leadership and your team members- Collaborate with other product managers to make decisions that are aligned across the businessBonus Points- Experience leading complex projects through launch while handling several moving pieces.- Passion about UGC, entertainment, gaming, music, and podcasting- Experience with content discovery, UGC content, communication products- Experience with Mobile-first productsPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- 3+ years of experience as a Product Manager on user-facing consumer experiences- Experience connecting a strategy to target customer needs to success metrics- Experiencing turning customer insights and data into meaningful solutions for customers and led your projects through execution- History of shipping products through experimentation, analyzing insights and measuring impact- Written detailed product specifications and A/B test plans ...