Project/Program/Product Management--Technical

Re-imagine Amazon's Sponsored Ads moderation platform. We're seeking a Senior Product Manager Technical who will obsess over the Sponsored Ads moderation experience, deliver best-in-class moderation products, and unlock new revenue opportunities for Amazon's advertising business.The mission of the Advertising Trust team is to guide advertisers through the trust lifecycle of policy, moderation, and ad placement across Amazon advertising. We create advertiser trust and protect the shopper experience across billions of ads world-wide.Amazon’s Sponsored Ads are a portfolio of products covering a variety of advertising types, including display and brand and more. Each product has different product requirements and a different moderation experience. Advertising Trust is seeking a Senior Product Manager Tech to re-imagine our Sponsored moderation strategy. The ideal candidate will drive product thinking with a strong understanding of advertising standards and industry-wide trends, but with the ability to identify the best direction for Amazon, our unique offerings, and our customers. Expert product leadership is required to navigate emerging advertising trends, such as Generative AI and Large Language Models (LLMs). Our mission is to define the right moderation capabilities to protect shopper trust while helping advertisers succeed on Amazon.Key job responsibilitiesYou will define and drive product strategy and roadmaps for Sponsored ModerationYou will talk to internal and external customers regularly to find out what they need, but also to keep a firm pulse on where the industry is trending. You’ll work with other advertising teams to deliver solutions from the moment of ad creation to the moment an ad is placed in front of a shopper.You are technical, data-driven and get into the details, perform market analyses, usability studies, and study customer usage patterns to evolve features.A day in the life• Work with customers to understand their use cases and existing solutions.• Collaborate with engineering teams to drive the product roadmaps.• Fluently translate customer needs into solutions across UI and APIs.• Address bottlenecks, provide customer input, anticipate and make trade offs and balance the business needs versus technical constraints.• Partner with multiple teams across geographic locations with varying sets of priorities to ensure a timely delivery of the solution.• Clarify and drive project commitments as well as establish and maintain clear chains of accountability.• Conduct training and outreach to internal support teams as well as external customersBASIC QUALIFICATIONS- 2+ years of technical product or program management experience- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience owning/driving roadmap strategy and definition ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. We are an external customer facing, opt-in service with our own P&L and have to earn our business every month. We are looking for a smart, enthusiastic, and creative thought leader with a strong background in outbound product management or business development to define, develop and deliver the scaling strategy for AWS Support related products and services. The ideal candidate will clearly be passionate about the large opportunity that the cloud (AWS) space presents, with a track record of success in delivering products and services for the IT industry. The candidate is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence with a strong, talented, opinionated team. In this position, you will play a pivotal role in defining the go-to-market strategy for our services, increasing support adoption and revenues and tirelessly champion the needs of our customers. We are looking for a senior business development/outbound product leader that can understand customer requirements in specific industry verticals, build industry focused support bundles that combine our services into a easy to use commercial offering, work with senior sales leaders to incorporate the bundle into their sales strategy, and and have experience in running promotions and campaigns. Key job responsibilities• Product Launch & Positioning: Develop and execute product launch strategies, and create compelling product messaging that resonates with customers and differentiates our products in the market.• Sales Process: Co-own goals around Sales Pipeline, conversion and revenue with sales and product teams. Provide feedback to improve the Sales Process.• Sales Enablement: Collaborate with the sales team to create sales collateral and tools, and provide training to ensure a successful go-to-market strategy.• Market Analysis: Monitor and analyze market trends and competitive landscape, and provide actionable insights to shape product strategy and positioning.• Customer Engagement: Engage with customers, partners, and industry influencers to gather feedback and promote our products effectively.• Cross-Functional Collaboration: Work closely with product development, marketing, and other internal teams to align goals and drive successful product execution.A day in the lifeA day in the life of an Outbound Product Manager is to analyze customer support requirement for key industries and verticals, build a “support solution” that combines various capabilities into an offering tailored for a specific industry, work with senior sales leaders to incorporate these solutions into the sales strategy, and manage pipeline/conversion. The Outbound PM monitors our go-to-market motions and ensures that we are building strategic initiatives that help us scale the business non-linearly. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The AWS Support Product team is responsible for the new offerings and the commercial strategy for the AWS Support Business. We have a team of exceptionally smart people who are passionate about cloud computing, and are on a mission to be the world class standard for customer experience. We believe that the work we do improves the lives of millions of people around the world via our customers, and are passionate to forever raise the bar and bring more of our technology to customers around the world. BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Do you love to read? Kindle is an iconic product and a thriving business adored by customers around the world – but it’s still “day one” in inspiring the world to read more and get more out of reading every day.Amazon Kindle team is looking for Senior Product Manager-Technical to join our Kindle for the Web, and Kindle for PC product team. This is an opportunity to build innovative reading experiences for the millions of people looking for to enjoy reading their next book on their browser or the Kindle app on their PC.The successful candidate will have experience leading the launch of “must-have” consumer apps, combining passion for amazing customer experiences with the ability to work closely with design and engineering to set strategy and create the product definition, and directly manage all aspects of delivering the product roadmap. She or he must be highly analytical and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and apps that customers love. Key job responsibilities - Create a bold vision for reading on Kindle for web and PC, in partnership with UX and engineering. - Define the feature sets, business requirements, measures of success, and roadmap for improvement to the reading experience. - Rapidly iterate based on customer feedback, and other data sources to ensure we are building the right features over time.About the teamThe Kindle Software Product Management team owns the customer facing software experiences across all Kindle devices and apps - ranging from how you read, navigate, acquire content and more. Our mission is to be the world's favorite place to read, write and get more out of reading.BASIC QUALIFICATIONS- 3+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.The Principal PMT - Private Pricing Agreement (PPA), will play a pivotal role in defining and implementing Kuiper satellite communication services. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper private pricing service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.BASIC QUALIFICATIONS- Bachelor's degree or equivalent experience- 5+ years experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 5+ years experience managing technical products or online services- 5+ years experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years experience with feature delivery and tradeoffs of a product- 5+ years experience owning/driving roadmap strategy and definition ...

Voice and Vision: Shaping the Future of AI Experiences at Amazon. As AI experiences transform how we live, Amazon stands at the forefront of this revolution through Alexa cloud services, Echo devices, and advanced computer vision technology. We're seeking a Responsible AI(RAI) Principal Product Manager - Technical to help write the next chapter of this story.At Amazon, we're pioneering the intersection of voice AI, computer vision, and trust & safety to create experiences that delight and protect our customers. Our teams deliver world-class products on ambitious schedules, reaching millions of homes while maintaining an commitment to customer trust and privacy.As our RAI Principal Product Manager - Technical, you'll drive the next generation of intelligent systems that combine voice interfaces with sophisticated image understanding and content safety. This unique role sits at the convergence of multiple AI disciplines, offering the opportunity to shape how humans interact with ambient computing safely in their daily lives.Key job responsibilities• Architect and drive the Responsible AI product vision for AI-powered features that seamlessly blend voice, vision, and trust• Lead the development of breakthrough products that respect customer privacy while pushing technical boundaries• Build and execute ambitious RAI roadmaps that deliver measurable customer value• Partner with engineering teams to design and implement RAI architectures• Shape the future of multimodal AI experiences that customers can trust and loveBASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Principal PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Amazon Robotics is seeking a talented and motivated Manager of Technical Program Management (Manager, TPM) who will be part of the Robotic Sortation Tech organization focused on next generation sortation products, as well as supporting the existing solutions in the field. The Manager will own a team of TPMs focused on the full project lifecycle of innovative programs aimed at improving the efficiency and lowering the cost of Amazon’s Fulfillment Centers and Sortation Centers. The team is part of a broader TPM organization responsible for the planning and execution of NPI & Sustaining programs within Robotics Sortation Tech. TPMs and Managers drive program delivery while serving as liaison between Systems Engineering, Deployment Engineering, Solutions, Manufacturing & Supply Chain, Product, & Customer Support.If you are a People Manager with a background in Technical Project/Program Management or Engineer with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Amazon's next generation fulfillment & logistics technology, we want to talk with you. Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will draw upon exemplary program / project management, critical thinking, and problem solving skills, and a passion for leading teams. The candidate should be open to new challenges, strong at multi-tasking, innovative, creative, self-directed and a great team player. Candidate should drive continuous process improvement, and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions.Key job responsibilities* Manage a team of up to ten TPMs owning individual career growth and performance* Drive leadership discussions to mange technical escalation and tradeoff decisions* Lead the effective and efficient delivery of complex sortation solutions, working across all engineering disciplines* Interact with key stakeholders to define and deliver against project goals, including both technical and operational deliverables* Work cross functionally to support extensible solution development and integration* Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results* Identify, assess, track and mitigate issues and risks at the program level* Create, maintain and disseminate project information to stakeholders* Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities* Develop and drive engineering project schedules* Deliver programs across all engineering disciplines including Hardware, Software, Solutions, Regulatory Compliance, System QA, and Deployment* Partner with groups external to the Sortation Team to successfully deliver on project goals* Triage, prioritize, and execute against incoming requests from the field or partner teamsA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe AR Sortation Solutions Vertical is responsible for delivering and maintaining high performing package sortation solutions thoroughout the network. The team works closely with our customers as well as with other verticals, core engineering and orgs, including Supply Chain, Manufacturing, Tech Ops, GSS, Manipulation, Mobility, Core Software, Deployment Engineering, World Wide Design Engineering (WWDE), Sort Tech, and Construction. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years experience working directly with engineering teams- 5+ years experience managing and leading technical teams- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you interested in having a broad impact and helping teams across Amazon scale to launch innovative products more quickly. Mesa is looking for a Prinicpal Product Management Tech to lead a team responsible for delivering high value software services and components that help teams across Amazon support and grow their businesses. In this role you will drive the strategic vision for the business, craft a plan to help Mesa's Compliance offering to grow its impact and deliver on an end-to-end roadmap. The product solution you create will empower Amazon businesses to efficiently manage their Compliance policies. You will have an impact on your partners, developers and end users building software with a vision that can extend across Amazon.The successful candidate would have experience in delivering SaaS products and is passionate about developing services that help businesses move faster, from cloud computing to web applications. They must have proven experience driving strategic vision, presenting to executive leadership, influencing direction across a broad suite of products and delivering through a team while staying connected to the details and ruthlessly prioritizing the most impactful work. Key job responsibilities* Owning the vision for the Mesa product space overall including managing communication and driving decisions across partners, stakeholders, and Sr. Leadership.* Expanding strategic partnerships and growing Mesa’s impact and customer base by identifying and launching crucial services in line with Mesa’s vision.* Mentoring a team of product managers to continue delivering value to our customers, working closely with cross functional teams across engineering, finance and more. * Establishing mechanisms to scale Mesa’s business, identify risk and maintain a high bar for delivering reliable and secure solutions working backwards from customer needs.About the teamMesa is a growing team that is innovating new ways of building software to scale to meet the needs of multiple businesses across Amazon. We hold high standards for our products and the services we deliver to our customers. Our systems are highly secure, reliable and available, all while functioning at massive scale. Our diverse teams are smart, passionate, dedicated to serve customers, and fun to work with.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Amazon Corporate Security (ACS) manages all aspects of physical security at Amazon Corporate locations and is a leader in security management, policy, and best practices. ACS is looking for a new team member who embodies the Amazon Leadership Principles of Customer Obsession and Deliver Results, to join our team as the Head of Construction Quality.You will join a team of security professionals who are responsible for managing Amazon’s Corporate Security programs worldwide. The high-visibility position will report to the Global Head of Security Technology. This security professional will be responsible for delivering ACS’s promise of a safe and secure work environment for all Amazonians by ensuring our new sites are launched in accordance with our standards, and our existing sites are continually measured against our high security bar. You will visit construction sites and meet with key stakeholders, and visit existing sites to perform testing and recommissioning activities.You will be responsible for developing tactical relationships with internal stakeholders such as Global Real Estate and Facilities, IT, and Corporate Security, as well as external stakeholders including security vendors to execute a unique aspect of the Security Technology program. You will be expected to leverage these relationships to execute responses to issues both routine and unique, and develop processes to continuously raise the security construction bar.Key job responsibilitiesProvide guidance to on-site teams during site construction, to ensure processes are understood and followed by all relevant stakeholders, including construction personnel, security installers, and other applicable tradesVisit construction sites on an as-needed basis, to provide additional on-site support when warranted by construction progress, schedules, or complexity of the installation.Develop working-level relationships with recurring stakeholders, which may include general contractors, installers, and internal/external project managersPeriodically visit existing sites to perform on-site testing, recommissioning, and updates as needed. Develop a priority list for these visits through engagement with ACS leadershipSeek ways to continually improve construction standards and testing procedures, and communicate those improvements to relevant stakeholdersProvide insights to other ACS teams that will help inform design standards, construction means and methods, and software development that may be used to automate routine tasksA day in the lifeA typical day for this fast-paced role will involve ensuring the successful launch of Amazon corporate sites. You may assist with complex installation complications or device issues and engage other stakeholders when necessary. You will serve as a key escalation point for tactical project management teams and will be responsible for communicating to those customers clearly and transparently. You will prioritize visits to existing corporate locations for testing and recommissioning activities, based on direction from leadership or impact to Amazonians.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management ...

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.The Amazon Music Identity team is responsible for building and maintaining the foundational services that enable authentication, profile management, household sharing, and compliance across the Music platform.The Identity team is seeking a Technical Product Manager to join our growing organization. This role will focus on driving customer-facing identity features, ensuring compliance with global regulations, and supporting core identity infrastructure. You will work across both our Identity Core and Profiles & Household teams to deliver seamless experiences that help customers engage with Amazon Music while maintaining the highest security and compliance standards.The ideal candidate will have a strong technical foundation, experience with consumer products, and the ability to balance customer experience with security requirements. You should be data-driven, detail-oriented, and able to work effectively with multiple stakeholder groups.Key job responsibilitiesKey job responsibilities* Drive the development and launch of customer-facing identity features including profile management and household sharing * Own compliance initiatives ensuring adherence to global regulations for age verification * Partner with engineering teams to define and implement authentication and account management solutions* Analyze user behavior data to identify opportunities for feature optimization and adoption improvement * Create and maintain documentation for technical requirements and compliance audits * Coordinate with UX teams to optimize user flows and reduce friction in critical paths * Track and report on key metrics including feature adoption, authentication success rates, and compliance adherenceAbout the teamThe Amazon Music Identity team is on a mission to enable personalized, inclusive, and secure music experiences through robust identity services. We're building the foundation that allows millions of customers worldwide to seamlessly access, share, and enjoy Amazon Music in ways that matter most to them. Our organization is structured into two dynamic teams with distinct yet complementary charters:Identity Core * Powers the fundamental identity experiences that bring music to life for our customers* Builds innovative solutions for authentication, including technologies like SSO and passkeys* Creates frictionless onboarding experiences that help new users discover Amazon Music* Ensures secure and compliant access across global marketsProfiles, Household & Taste Collection * Enables rich household experiences through sophisticated profile management* Builds age-appropriate features that keep families safe while enjoying music together* Creates personalized experiences by understanding user preferences and taste signals* Drives engagement through intelligent household sharing capabilitiesBASIC QUALIFICATIONS- Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services- Bachelor's degree in engineering, computer science or equivalent- Experience coordinating complex products with stringent technical requirements, development cycles and schedules ...

DESCRIPTIONAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.We are seeking a visionary Senior Technical Product Manager to join our team. This is an opportunity to build innovative experiences that are used by millions of fans. As Senior Product Manager for Music Merch, you will focus on developing technologies and offering new experiences which allow fans to discover and engage with merch in new ways.At Amazon Music, Product Managers are the CEO of the features they build and closely collaborate with Engineering, Project Management, Design, and more, to set strategy for, define, design, and directly manage all aspects of the customer experience. A successful candidate will be customer obsessed, highly analytical, have experience defining and delivering media/mobile/web products quickly and at scale, and be adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love.You will be able to translate a big vision for the future into a simple set of features we can launch iteratively and experimentally, and know how to build support for your vision while taking input from other creative contributors. This role will own underlying discovery technologies for music that power many of the key features across the fan experience including across Amazon Stores and concerts and/or other live music events.Key job responsibilities- Partner with key stakeholders to define and track the product roadmap and key performance indicators (KPIs)- Translate customer insights and business strategy into clearly defined product requirements- Work closely with Engineering teams and Project Leads to develop and deliver innovative solutions- Develop crisp and detailed business requirements and user stories that can be used to create product specifications, design and architecture- Manage prioritization and trade-offs to ensure delivery of a great customer and fan experience- Manage day-to-day cross-functional relations, to ensure the product roadmap and prioritization are understood and implemented effectively- Interface and collaborate with teams across Amazon Music and partner organizations- Operate with a high degree of autonomy and ambiguityA day in the lifeYou will run prioritization discussions with your local team, do tech deep dives, oversee and drive the product life cycle. You will do product discovery to understand internal and external customer problems and write think big documents to propose ambitious solutions and ideas. You will lead those concepts through strategy and execution to deliver value for Amazon Music and Music Merch categories. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Consumer Electronics Technology (CE Tech) is hiring a Principal Technical Program Manager. We are innovating how customers shop for electronics, digital video games, warranties, wireless plans, renewed products, bundles, and more!We’re seeking a Principal Technical Program Manager who is passionate about the customer's end-to-end shopping journey, leading our most strategic and complex technical programs through the entire software development life cycle. As a Principal Technical Program Manager, you will work across multiple organizations using agile methodologies to deliver delightful and innovative experiences for customers, ensuring high quality feature launches that meet organization-wide goals. You'll translate ambitious business vision into technical realities while mentoring other Technical Program Managers and setting program management standards across the organization.As a Principal Technical Program Manager you will:• Architect and drive technical programs that innovate the customer's shopping journey across multiple organizations• Lead as a strategic bridge between executive leadership, product vision, and technical execution• Pioneer innovative program management approaches that become best practices across the organization• Orchestrate complex technical decisions across multiple organizations, balancing speed, quality, and developer experience• Mentor and guide high-performing engineering teams that consistently deliver exceptional results• Transform high-level business strategies into clear, actionable technical roadmaps that inspire and align multiple organizations• Navigate complex organizational dynamics to remove barriers and drive consensus• Anticipate and mitigate risks before they impact deliverables through strategic planning and proactive problem-solving• Mentor other Technical Program Managers while establishing program management standards• Drive architectural and integration decisions that balance immediate needs with long-term technical visionBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are seeking an experienced and dynamic Principal Product Manager - Technical to lead our Amazon Tablet devices experiences product management. The ideal candidate will have a proven track record in managing complex technology products and projects across hardware and software, driving innovation, and fostering cross-functional collaboration.Key job responsibilitiesProduct Management - Manage and lead cross-functional product experiences for Amazon tablet devices, driving critical milestones in close collaboration with HW/SW engineering and foundational PM teams.- Manage overarching big picture, scheduling, and tracking to ensure timely delivery of all product and project components.- Coordinate software integration across key partners – internal and external.Cross-functional Collaboration- Lead and mentor a team of high-performing Product and Technical Program Managers- Foster collaboration across Amazon teams and external partners to define requirements, manage schedules, and ensure smooth factory ramp-up- Cultivate strong relationships with stakeholders to drive customer satisfaction and align product goals with business objectives.Strategic Decision Making and Execution- Partner with senior leadership to shape the strategic direction of Amazon products- Leverage data-driven insights to inform decision making processes- Align team efforts around a shared vision and clear expectations- Promote a transparent and efficient decision-making structure that balances input from all stakeholders without impeding progressCrisis Management and Resilience- Demonstrate ability to navigate and overcome unexpected challenges, such as schedule changes- Adapt swiftly to evolving situations while maintaining project timelines and quality standards- Lead teams effectively under pressure to deliver results in challenging circumstancesCustomer Obsession and Innovation- Foster a culture of creativity and innovation within the team- Encourage diverse ideas through techniques such as brainstorming, prototyping, and user feedback loops and beta testing- Collaborate closely with customers and stakeholders to iterate on features and refine solutions- Ensure product-market fit and high levels of user satisfactionBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Our team builds the product and technology for many exciting and complicated products like e-procurement system integrations, Punchout, Electronic Invoicing, Business APIs and 'Amazon as a Customer'. Within this space, we are looking for a product owner with proven experiences in thought leadership, product management, and detailed execution to define, lead, and develop a suite of integration focused products to provide an unrivaled customer experience for businesses using Amazon.com. These businesses range from small businesses to large enterprises.From Day 1, PMs are given ownership of large products, the autonomy to think strategically and make data-driven decisions and the ability to drive significant impact to the customer experience and the business. Over their careers, PMs will be exposed to multiple businesses and products, and pushed to grow into senior level managers who independently run large business segments and organizations. If you’re entrepreneurial, and want to innovate, build, and own transformative products and features, join us in making history.Specifically this product leader will:1. Define a multi-year vision and strategy to meet system integration needs of businesses of all shapes and sizes, with key focus on integrated reconciliation2. Manage key aspects of integration experience – ranging from eInvoicing and liaison with operations and technology teams to drive improvements.3. Own business requirements, participate in sprint planning meetings and deliver on the road map for process, and technology initiatives.4. Use business analytics and voice of the customer feedback to provide insight to all relevant product/project stakeholders to create and drive change to improve the customer experience.5. Identify opportunities to develop and drive solutions to scale through automation and self-service.6. Evangelize business integration vision among multiple Amazon teams and influence them to deliver business specific capabilities.7. Engage with our international teams to serve as thought-leader as we investigate opportunities to expand our offering world-wide.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!Key job responsibilitiesIn this role, as a Principal TPM you will partner with Product/UX/Architects to deliver a program of work across a large number of teams, end to end. For each program that you will own, you will work with Product and UX counterparts to define the product vision and roadmap in a data-driven and working backward (from customer) approach. Where applicable, you will also work with Principal Engineers to draw technical design/approach documents. And finally, you will work with engineering teams across the globe to own the actual product execution cycle (develop, test, and launch). Along the way, you (as the program leader) will be responsible for defining how the product roadmap is delivered (delivering value in incremental phases, or in one go), bring teams across organizations together, anticipate bottlenecks, provide escalation management, anticipate and when necessary make trade-offs by balancing the business needs versus technical constraints.In this role you will demonstrate program management skills and be comfortable to operate at scale, and will have experience in leading large cross-functional and cross-organizational programs. You will be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A day in the lifeKey Responsibilities - Thinking big and working with senior leadership, business stakeholders and engineering teams to define vision, strategy and requirements. - Delivering results by driving execution of programs spanning multiple organizations from design to rollout. - Earning trust through regular communication with stakeholders of all levels. - Management/stakeholders/partner teams on status, risks and change control. - Owning all metrics around initiative goals you define. - Being resourceful and creative to overcome obstacles and turn challenges into opportunities.About the teamThe Core TPM team is responsible for running large initiatives across Prime Video to improve existing or build brand new experiences to help Amazon customers discover great content and get personalised recommendations on our apps on a verity of surfaces (e.g. Web, iOS/Android, FireTV, Living Room devices).BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We’re seeking an experienced Infrastructure Technical Program Manager to oversee data center build projects in Columbus, OH. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in tactical project management of highly technical initiatives and core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration is a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience.- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).- Experience with varying scenarios of infrastructure builds. ...

This is a program for Active-Duty Military Members and Military Spouses through Hiring our Heroes (HoH) Corporate Fellowship. Must be an U.S. Military member with ~180 days of time in service remaining or an employment ready military spouse. Must be an approved candidate for Hiring our Heroes (HOH) 25-2.Completing this application will increase visibility of your candidacy for permanent placement at Amazon; however, is NOT a guarantee you will be screened or provided an offer.Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to provide high speed, low latency, and secure broadband access for United States and global government customers using Kuiper’s satellite network.We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the world, including defense and national security customers.Are you looking to create value for end users across the public sector by helping to develop sales and deal mechanisms for Kuiper’s global government customers? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for designing scalable, flexible and customer obsessed solutions? Are you ready? Then join Amazon’s Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!The candidate should have a demonstrated ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey compelling value propositions in a written context. The ideal candidate will be familiar with the U.S. federal acquisition process in addition to selling services to global government customers. You must leverage your knowledge and skills to decide what actions to select stakeholders to determine the right goals and inform decisions. You will design long-term solutions to KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while delivering independently (seeking direction when needed).Key job responsibilitiesAs the Deal Desk Manager, KGS you will guide the team to respond to and win several strategic opportunities. You must think big while diving deep, remain flexible to change, build and earn trust with internal and external customers and be passionate about delivering high-quality results.In this role you will:• Design scalable deal frameworks and process to convert opportunities and close deals at high velocity.• Design business terms, guardrails, guidelines, policies, and metrics.• Develop mechanisms to handle specialized deals with exception approvals for non-standard requests.• Provide insights into deal economics and pricing strategies to enable deal negotiations to achieve the best possible outcome for customers and the business.• Own, manage, and drive velocity of term sheets and definitive agreements to streamline the deal cycle.• Be a trusted advisor to Executive leaders at Amazon and Kuiper Government Business Development leadership on Amazon approval policies and deal economics.• Conduct deal review with Finance, Product, Legal, Accounting, Tax, Regulatory, Engineering, and other partner teams to influence and facilitate alignment, approvals, and compliance to deliver business outcomes and customer success.• Hire, develop, and train the deal team on best practices and guidelines to follow for proposals, pricing, approvals, and contracting processes and policies.• Develop deal performance metrics and reporting to conduct deal post-mortem on contract and pricing strategies to identify learnings.• Capture and analyze customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable business growth.Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.BASIC QUALIFICATIONS- 5+ years experience in managing deal strategy, business practices, approvals, or contracting teams for large customers and partners.- Bachelor's degree in business, finance, economics, engineering, or equivalent. ...

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our B2C and B2B customers.We are seeking a motivated and multi-talented Sr Product Manager - Tech who is passionate about building products with a strong emphasis on design, quality, performance and customer satisfaction. The individual will lead a portfolio of products for a brand new and quickly growing business line in the access control space. This role is inherently cross-functional - this leader will work closely with engineering, product/program management, design, operations, finance, legal, business development, customer service, and executive teams to 1) bring products to market, 2) develop and grow business opportunities, and 3) enhance our existing products and features. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.Key job responsibilitiesKey job responsibilitiesLead the definition, design, development and launch of products that delight customersLead the development of the product strategy and vision supported by internal and external analysisCreate buy-in for the product vision both internally and with key external partnersDefine creative, high quality, simple product roadmaps based on product strategy and vision Work closely and collaboratively with design and product teams from partner organizations Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and applicationManage backlog prioritization and trade-offs among customer feedback, performance, and operational support loadWork closely with hardware and software engineering teams to deliver features to marketLaunch products to market by working with Marketing, public relations team, Sales, Finance and Operation teamsProactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsBASIC QUALIFICATIONS- Bachelor's degree- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

If using technology to make peoples lives easier sounds fun to you, we would love to have you onboard!Amazon is looking for a Principal Technical Program Manager (TPM) within Amazon’s Grocery business to join a highly innovative team that is building brand new, mission critical software for millions of Amazon customers. This is a unique opportunity for someone interested in working in an entrepreneurial environment within a large company where teams experiment, fail fast, learn, and scale rapidly. The right candidate will possess a strong program management background, have demonstrated experience leading large programs, and have a well-rounded technical background. Key job responsibilitiesAs a leader on the team you will own and drive large projects across the Grocery technology space. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design and implementation efforts collaborating with sharp engineers and highly-engaged users, coordinating across multiple teams to develop optimal solutions in an agile environment. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. BASIC QUALIFICATIONS- 10+ years of working directly with engineering teams experience- 8+ years of technical program management experience- 7+ years of hands-on work managing complex technology projects experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in Engineering, Computer Science, or related technical field ...

Are you passionate about building bar-raising experiences that will make Alexa the most personalized AI assistant? Do you thrive in tackling innovative new problem spaces? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? The Alexa Customer Journeys team is looking for a Principal Technical Program Manager (TPM) to drive programs in the Alexa Personalization space. As a PTPM for Alexa Personalization, you will partner with product managers, software engineers, scientists, designers, and quality assurance to ensure that Alexa learns from, and personalizes every user interaction. You will work horizontally across Alexa, AGI and Amazon Personalization, and own mechanisms to prioritize and streamline communication and project delivery across a diverse and highly technical range of Amazon partners. Key job responsibilities* Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels* Make tradeoffs while balancing the business needs with technical constraints* Work closely with product, science and engineering teams to define near term and long term product roadmap* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time* Serve as a trusted advisor to product, science and engineering teamsA day in the lifeThis role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences.This role requires someone that is excellent at stakeholder management and can present well in front of L10+ forumsBASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...