Project/Program/Product Management--Technical

The Customer Service Worldwide Defect Elimination (WWDE) organization provides excellent customer experiences for Amazon by remediating issues in real-time, reducing defective products and purchasing experiences, and enabling others through our suite of voice of the customer tools. We build strategic technology and services used by multiple Amazon groups that allow us to rapidly remediate customer issues in real-time and identify defects post contact to resolve the issues across Amazon. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed Principal Product Manager, Technical.Key job responsibilitiesAs a Principal Product Manager-Tech you will establish a project intake and prioritization process, gather requirements, drive the product metrics, and own our Quarterly Business Review (QBR) and inputs into wider reporting mechanisms. You will partner with WWDE Program Managers, various business teams, and our data and research science team to identify, surface, and drive improvements for the Customer Experience Impact science models. You will be able to dive deep and apply principles and products that will form an exciting roadmap.Product management at Amazon is inherently cross-functional. You will need to be an owner of your portfolio, making strategic product decisions grounded in data. You will work closely with business teams, leaders, engineering teams, economists/scientists and business intelligence analysts in an agile development environment to launch new features and experiences. Other key responsibilities include monitoring the execution of the project, providing project progress to stakeholders, and ensuring appropriate levels of product quality and performance.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamWWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction in connecting organizations to customer experiences. Our vision is to be the ultimate steward representing the “empty chair,” empowering CS and Amazon teams to easily measure, listen, and act on customer feedback, ultimately provide a defect-free customer experience. This key role is part of the team that broadly supports defect detection Voice of Customer (VoC), root cause identification and resolution (Andon Cord), and earns back customer trust (Concession). We support these services with a combination of engineering and science.BASIC QUALIFICATIONS- Bachelor's degree- 6+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.This role is for a Senior Product Manager - Technical in Kuiper who will be responsible for driving roadmap, requirements and feature delivery across embedded SW components. You will work with your customers and partners to refine requirements, understand constraints, anticipate emerging and future capability needs, and iteratively delivering value to our customers. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumKey job responsibilities• Work across Kuiper teams and customers to design software systems and interfaces roadmap.• Manage the entire product line life cycle from inception to launch• Understand and articulate customer needs, conduct on-going customer research, leverage internal knowledge and expertise, and prioritize feature requirements• Understand and synthesize wired and wireless technologies to define leading edge products for our customers• Inspire the team with the product vision, and work cross-functionally to bring the product to life• Write detailed product requirements documents and define use cases, features, and KPIs and drive tradeoff discussions and decisions with the development teamsAbout the teamThe Kuiper Customer Terminals Software teams build and maintain the core software that powers the customer terminals on the Kuiper network. The team is highly cross functional and is responsible for low level device drivers, secure manufacturing, MAC and PHY interactions, data plane, control plane and network communications. The team traverses the entire OSI model and works across L1-L7 layers.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of product or program management, product marketing, business development or technology experience- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- 7+ yrs experience in Consumer Electronics, Networking or RF communications industries ...

Since 2000, Amazon has made its virtual shelf space available to third-party sellers, enabling them to reach hundreds of millions of customers, build their brands, and grow their business. Amazon’s Worldwide Selling Partner Services (SPS) is an accelerator for these independent businesses to grow and develop, enabling every brand – from the small business with an idea to the large, multi-national corporation – to thrive and grow into a global selling success. Fulfillment by Amazon (FBA) was foundational to this mission when it launched in 2006. At the time, the process of receiving a customer order, packaging it, dropping it off for delivery, and doing all of this fast was operationally intense. FBA gave sellers the option to outsource order fulfillment, customer service, and handling returns to Amazon so they could spend more time inventing amazing products for customers. Since then, Amazon has launched more services to support sellers’ broader supply chain needs, including Amazon Warehousing and Distribution (AWD) and Supply Chain By Amazon (SCA). We are re-imagining key components of the Amazon supply chain services, such as inbounding to Amazon, as we broaden their reach to new customer types and evolve our network to meet diverse seller needs. We are looking for strategic and innovative leaders to be in the driving seat for this journey. Key job responsibilitiesAs a Principal Product Manager - Tech with FBA, you will lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs. You will work with teams across Amazon to solve complex business and product challenges, proactively identifying gaps/opportunities to then develop a suite of products to ensure customer success. You will help clarify ambiguous issues and negotiate effective technical solutions between development, science, product and business teams. You will be responsible for influencing organization's product and technical roadmap and technical architecture and will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery. You will represent difficult trade-off decisions and solutions clearly to leadership to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off choices. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned. • Define a data-driven product vision, develop business cases, requirements, and prioritize competing opportunities• Understand customer (external and internal) needs and execute to high expectations in a fast-paced environment• Work with engineering and science to build exceptional products• Partner with teams across Amazon Product and Tech globally to identify and influence development of new products and services.• Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions.• Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints.• Contribute to the technical design of new product features.BASIC QUALIFICATIONS- Bachelor's degree in computer science, electrical engineering or a related discipline- 5+ years of product management experience- Experience developing product vision and roadmap, discovering true requirements underlying feature requests, recommending alternative technical and business approaches, and driving delivery across multiple business and engineering teams to meet timelines- Strong customer relationship skills- Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks, establish credibility with technical and non-technical stakeholders including executive staff- Ability to handle multiple competing priorities in a fast-paced environment ...

Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon’s products using Artificial Intelligence? Then we're looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be responsible for driving the vision of how we will use Artificial Intelligence (AI) with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service. You will work directly with our science team to determine what products we should build to help resolve customer issues and reduce the total customer handling time. You will also own developing the roadmap and templates to train the LLM models. You will be a thought leader and innovator within the organization. The mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering.In this role, you are expected to collaborate with WWCS product and engineering stakeholders to utilize LLMs within our newly redesigned world class customer service associate interface to help CSAs communicate with customers in any language and resolve customer issues quickly and efficiently. This position will be responsible for product strategy, roadmap creation, business case development, financial analysis, and resource scoping for a suite of GenAI products. A successful candidate should thrive in a highly collaborative, ambiguous, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.Key job responsibilities- Define and drive the multi-year vision for the product portfolio- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of LLMs- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Deliver a 3YP (Three-Year Plan) for long-term goals, PRFAQ (Press Release FAQ) to refine new initiatives, and BRD (Business Requirements Document) for project requirements.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Influence senior leaders across Amazon and communicate Amazon AI’s vision, strategy, goals, status, and customer impact.- Mentor other product managers.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThis role sits on a team within CET focused on Contact Center Management Systems. We are responsible for every customer contact, ensuring customers can either resolve via self-service (e.g., Chatbot) or connected with a customer service associate. Ultimately, we reduce customer effort by improving the discoverability of customer ingresses, creating a contact experience that effectively routes the customers to the quickest resolution, as well as maintaining the overall CS contact center configurations. We ensure quick issue resolution on the first contact by investing in foundational technologies to capture and persist routing signalsBASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of end to end product delivery experience- 7+ years of product or program management, product marketing, business development or technology experience- 7+ years of technical product or program management experience- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience working with and influencing senior level stakeholders ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. We are an external customer facing, opt-in service with our own P&L and have to earn our business every month. We are looking for a smart, enthusiastic, and creative thought leader with a strong background in outbound product management or business development to define, develop and deliver the scaling strategy for AWS Support related products and services. The ideal candidate will clearly be passionate about the large opportunity that the cloud (AWS) space presents, with a track record of success in delivering products and services for the IT industry. The candidate is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence with a strong, talented, opinionated team. In this position, you will play a pivotal role in defining the go-to-market strategy for our services, increasing support adoption and revenues and tirelessly champion the needs of our customers. We are looking for a senior business development/outbound product leader that can understand customer requirements in specific industry verticals, build industry focused support bundles that combine our services into a easy to use commercial offering, work with senior sales leaders to incorporate the bundle into their sales strategy, and and have experience in running promotions and campaigns. Key job responsibilities• Product Launch & Positioning: Develop and execute product launch strategies, and create compelling product messaging that resonates with customers and differentiates our products in the market.• Sales Process: Co-own goals around Sales Pipeline, conversion and revenue with sales and product teams. Provide feedback to improve the Sales Process.• Sales Enablement: Collaborate with the sales team to create sales collateral and tools, and provide training to ensure a successful go-to-market strategy.• Market Analysis: Monitor and analyze market trends and competitive landscape, and provide actionable insights to shape product strategy and positioning.• Customer Engagement: Engage with customers, partners, and industry influencers to gather feedback and promote our products effectively.• Cross-Functional Collaboration: Work closely with product development, marketing, and other internal teams to align goals and drive successful product execution.A day in the lifeA day in the life of an Outbound Product Manager is to analyze customer support requirement for key industries and verticals, build a “support solution” that combines various capabilities into an offering tailored for a specific industry, work with senior sales leaders to incorporate these solutions into the sales strategy, and manage pipeline/conversion. The Outbound PM monitors our go-to-market motions and ensures that we are building strategic initiatives that help us scale the business non-linearly. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The AWS Support Product team is responsible for the new offerings and the commercial strategy for the AWS Support Business. We have a team of exceptionally smart people who are passionate about cloud computing, and are on a mission to be the world class standard for customer experience. We believe that the work we do improves the lives of millions of people around the world via our customers, and are passionate to forever raise the bar and bring more of our technology to customers around the world. BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.Role Responsibilities and Requirements:· Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs.· Perform point to point checkouts between field devices and controllers.· Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.· Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.· Installation, replacement, configuration, and calibration of sensors.· Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.· Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.· Commissioning and systems level testing support.· Create red-lined drawings and documentation of systems. · Follow change management process to generate work requests and method of procedures.· Participate in Factory witnessed tests at vendors or in panel builders facility.· Perform other tasks as assigned by manager. · Recommend design improvements based on consultation with users and system operation.· Perform root cause analysis during testing and commissioning.· Ensure all personnel on site utilize proper safety methodology.· Work on-call and a rotating schedule when required and respond to after-hours emergencies.· Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. · Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.Physical Requirements:· Walk jobsites in uneven terrain and work at heights and from ladders.· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.· On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.- Minimum one year of experience working with computer components and operating systems. Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. ...

The Inventory & Fulfillment Technology (IFT) team is at the core of Kuiper’s global operations, driving the systems and processes that manage inventory planning, management, fulfillment, and reverse operations for the Customer Terminal (CT) business. We are responsible for developing scalable, innovative solutions to enable efficient inventory processes, ensuring we can meet customer demand seamlessly while optimizing reverse logistics to handle product returns and refurbishments. Our team is committed to making these systems more adaptable and flexible for emerging markets and businesses. Join us if you're passionate about building scalable solutions that tackle complex inventory challenges and deliver significant business impact.IFT is seeking a Principal Product Manager - Tech (PMT) to lead the strategic design, implementation, and execution of high-visibility programs central to Kuiper’s global inventory planning efforts. In this role, you will work closely with both business and technical teams to break down complex inventory requirements, design solutions to streamline processes, and balance business needs with technical constraints to ensure successful execution.The ideal candidate will have hands-on experience in inventory management systems, working across diverse partner teams to deliver comprehensive solutions. If you have excellent problem-solving skills, strong judgment, the ability to influence stakeholders, and want to drive impact on Kuiper's global inventory operations, this is the role for you.Key job responsibilities• As the Principal PMT, you will be responsible for defining and delivering large-scale initiatives. This includes gathering system requirements from internal and external customers, writing technical specifications, managing project timelines from design through release, and overseeing successful launches.• You will lead and coordinate efforts between internal teams and external partners to develop and implement inventory planning, fulfillment, and reverse logistics solutions for the CT business.• You will drive the inventory placement and planning strategy, focusing on both initial placement and rebalancing of inventory to ensure optimal availability and minimize supply chain disruptions.• You will make the appropriate trade-offs to select the right inventory allocation systems, balancing engineering feasibility with financial constraints to ensure sustainable and scalable solutions.• You will bring a strong technical product management background, with experience in scalable inventory and reverse operations systems.• You will thrive in a fast-paced, entrepreneurial environment, overcoming ambiguity and balancing competing priorities.• As a Principal PMT, you will anticipate bottlenecks, manage escalations, make trade-offs, and balance the needs of the business with technical constraints.• The ability to take large, complex projects and break them down into manageable components, develop functional specifications, and deliver them on time is crucial.• Success in this role requires maturity, sound judgment, negotiation skills, analytical capabilities, and leadership.A day in the lifeAs an IFT employee at Kuiper, your day involves collaborating with Engineering teams to prioritize critical work, ensuring alignment with launch deadlines. You'll engage with customers and regional leaders across continents to define requirements, balancing global fulfillment needs with regional nuances. Coordinating with external technical teams is key, as you develop and execute a comprehensive plan to meet technical deliverables on time. Your role is a blend of technical oversight and cross-functional collaboration, ensuring that each aspect of the global fulfillment strategy is ready for launch and optimized for success.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 10+ years in supply chain, product/program management, marketing, business development, or technology, with a track record of leading large-scale projects.- Excellent and proven C-Suite written and verbal communication skills.- 10+ years Supply Chain and Planning experience - 7+ years of experience managing and leading cross-functional teams- Experience with MS Office, specifically Excel- Understanding (and practical application) of LEAN.- Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field from an accredited institution. ...

Kuiper is looking for a Principal Technical Program Manager (TPM) located in Redmond, WA to support the Industrial Design, Product Design (Mechanical), Electrical Design, Antenna Design, and Customer Integration for the Customer Terminal (CT) Projects.As a Principal TPM, you will lead the Device development of next generation customer terminal devices and systems working closely with including Business Development, Supply Chain, Electrical Engineering, Product Design, Antenna Engineering, and Industrial Design to meet Key Performance Metrics for technical, cost, validation, and schedule requirements. The principal TPM will work with several cross functional teams such as Software and Firmware development to ensure Diagnostic and Production Device software maturity for key builds. You will collaborate with the Product Integrity, Finance, Operations (including Quality, Operations Program Managers, Advanced Manufacturing Engineering, Contract Manufacturers) to successfully mitigate challenges and maintain project milestone. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. The ideal person will have an entrepreneurial “Founder’s Mentality” and own the system deliverables like their own startup within the Customer Terminal organization.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesPrincipal TPM will need strong verbal and written communication skills and ability to scale communications to the correct audience for decisions to be made.Emphasize speed of decision within the product development cycles and develop durable and scalable solutions through optimized prioritization of resources and personnel.Working with overseas internal and external teams on developing products.Scale and evolve key processes and design review checkpoint mechanisms to enable responsible last minute decision making on one way and two way door decisions.Manage and communicate product development critical issues, work collaboratively to execute solutions meeting key product KPIs. The principal TPM will solve problems independently with escalations a last resort. They should be natural leaders with high value decision making utilized on a daily basis in order to meet Amazon's legendary focus on Customer Obsession and balancing against industry best schedules, quality and cost targets. A day in the lifeThe ideal candidate will be responsible for managing execution of the Device Hardware and Accessories (cables, power supplies, etc.) with a balance of technical skills, bias for action, customer obsession, and ownership. The TPM will collaborate daily onsite with the hardware development team located in Redmond, WA including Product Design, Industrial Design, Electrical, and Antenna teams. On a weekly basis, the TPM will create agendas and presentations leading to meetings at the Director and VP level to make timely one way and two way door decisions to maintain project timelines, finances, requirements and deliverables About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience or equivalent experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent ...

Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Billing is responsible for the largest cloud billing platform, processing quadrillions of usage data into millions of invoices that amount to billions of dollars globally every month. As customers around the world move to the cloud, we need ambitious seasoned product managers who want to help define and build the future of cloud billing so we accelerate cloud adoption as the leader in cloud computing. The new AWS Billing Core Product team is looking for a Principal Product Manager to be founding members who will play a pivotal role in defining and driving the overall multi-year product vision and strategy for AWS Billing, and own a variety of fundamental billing concepts (e.g. pricing, service-type billing, billing consistency). A successful candidate (1) thrives in ambiguity, (2) relentlessly dives deep to solve known hairy problems, and (3) is a self-starter who can apply first principles thinking to uncover opportunities to simplify complex products for our customers. Given the breadth of AWS Billing, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You will have the opportunity to impact millions of diverse global customers ranging from startups to well-known Fortune 100 enterpriseswith unique varying needs, hundreds of AWS services (such as Amazon EC2, Amazon S3, and Amazon DynamoDB), and thousands of external Channel Partners. Come innovate with us!Key job responsibilities* You have broad understanding of systems and software engineering concepts, and apply this technical knowledge to invent, evolve, improve, and simplify. * You define the strategic vision and the long-term roadmap to achieve it, ensuring you are working backwards from customers and utilizing data analysis to guide you. * You lead internal technical conversations by outlining the technical design, being the owner of trade-offs between technical cost and business value. * You understand and can represent the reasons behind the architecture decisions of product or feature, and consistently bring strong, data-driven business and technical judgement to decisions. * You partner effectively with other leaders involved in the design, development, and delivery of software systems and features. * You influence adjacent teams’ roadmaps, and collaborate with them regarding approach and prioritization. * You create success measurements linked to desired customer outcomes, set goal targets for these measurements, and are responsible for defect identification communication and reporting.About the teamThe new AWS Billing Core Product team aims to accelerate our customers and AWS growth by: (1) spearheading continuous multi-year billing product strategy definition across AWS billing organization, (2) owning innovation of billing-wide concepts (e.g. pricing, service-type billing, billing ease of use and consistency). Be a founding team member to shape the culture of this new organization and the future of cloud billing.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience owning/driving roadmap strategy, definition, and trade-offs for a portfolio of products- Bachelor's degree in Computer Science, Engineering, Mathematics, Economics, Business or a related discipline ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!In this role, you will support a mission-critical program which enables customers to discover and engage with linear content across free and paid tiers. You will define long term product vision and goals, manage products and programs through their lifecycle, and establish mechanisms to ensure customers receive a high quality, timely, and accurate discovery experience. You will partner with Amazon stakeholders across business and tech to ensure we are building towards common objectives. The right person for this role is capable of influencing stakeholders at all levels across business, operations, and technology. This individual will have a proven track record of end-to-end ownership and successfully delivering results in a fast-paced and dynamic environment, while keeping customer needs in mind at all times.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers.Key job responsibilitiesPartner with international business, marketing, product, and operations teams to grow linear engagement WWBuild and own an international roadmap to guide our engineering and program investments each yearDive deep with stakeholders to understand what gaps or opportunities need to be solved with tech vs. operational processesDevelop KPIs and reporting mechanisms to understand the impact of product and feature launches on the customer experience (both content partners and watching customers)About the teamThe PV Linear Experience team owns the end-to-end integration of 24x7 TV stations into the Prime Video experience WW. We provide Prime Video viewing customers with access to the broadest selection of linear TV programming, packaged in a trustworthy, relevant, and intuitive discovery experience, ensuring that customers never miss a moment that matters. We enable content owners to reach engaged, diverse, and scaled audiences.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to leverage Kuiper and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers. This position will be working within the Technical Operations Team within KGS.We have an immediate opening for a Product Management - Technical position to support the KGS team focusing on the development of systems that will enable broadband connectivity and equipment sales to government customers around the world, including defense and national security customers.Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for designing scalable, flexible and customer obsessed solutions? Are you ready? Then join Amazon’s Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper for government customers that will transform the space industry? If so, then we would love to talk!The candidate should have a demonstrated ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey compelling value propositions and technical product requirements in a written context. The ideal candidate will be familiar with telecommunications services and government acquisition processes, particularly the U.S federal government. You must leverage your knowledge and skills to decide what actions to select stakeholders to determine the right goals and inform decisions. You will design long-term technical solutions to KGS business operations.Key job responsibilitiesThis Sr Product Manager – Technical role will focus on Broadband Systems for business operations with Government customers. This position will drive the design, acquisition, deployment and operation of systems for KGS customer order processing, equipment delivery, network provisioning and broadband services billing. Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.A day in the lifeIn this role, you will design, develop and deliver the system capabilities needed for Kuiper Government Solutions to generate proposals, process customer orders and activate broadband service. You'll lead the systems integrations that will monetize Kuiper's portfolio of mission-specific solutions, broadband service plans, satellite equipment and network connectivity. You will work closely with Business Development, Product Management, Software Engineering and Program Management teams at Kuiper Government Solutions.About the teamYou will be joining a team focused on driving the development and operations of satellite communications customer engagement and business systems for all customer segments served by Kuiper Government Solutions.BASIC QUALIFICATIONS- Bachelor's degree- 8+ years of experience owning/driving roadmap strategy and definition- 8+ years of experience with feature delivery and tradeoffs of a product- 8+ years of experience contributing to engineering discussions around technology decisions and strategy related to a product- 8+ years of experience managing technical products or online services- 8+ years of experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Seller Growth Team is a growing business-tech team, focused on accelerating the growth of Sellers by providing tools, insights and recommendations that enable them to make better and faster decisions at each step of their journey. Our Sellers are both small and large businesses, who rely on success in the Amazon marketplace for their livelihood, and who we treat as our Customers. We build software solutions with WW Sellers WW.As a Sr. Product Manager, Technical (PMT) on the Seller Growth team, you will play a pivotal role in driving the technical strategy and execution for products that empower Amazon's third-party Sellers to grow their businesses successfully. You will own seller-facing analytics and recommendations products and will be responsible for defining the vision and measuring the success of these experiences. You are an expert in technical Product Management and have the ability to develop technical products of the highest quality. You will work closely with engineering and science teams, designers and cross-functional partners to deliver innovative solutions that enhance the Seller experience, streamline operations, and drive business growth. We are looking for candidates with the following skills:1. Extensive experience in technical product management, including the ability to define and execute a clear technical strategy for complex products and systems.2. Strong technical background with a deep understanding of software engineering principles, system architecture, data analytics, and product development methodologies.3. Strategic thinking and vision with an ability to define and communicate a compelling technical product vision, align stakeholders, and drive execution towards measurable business goals.4. Customer-centric mindset with a strong focus on understanding the needs and pain points of Amazon's third-party Sellers.5. Data-driven decision-making with proficiency in leveraging data and analytics.6. Cross-functional collaboration with excellent communication and collaboration skills to work effectively with cross-functional teams.7. Domain knowledge and familiarity with e-commerce, marketplace dynamics, and the unique challenges faced by third-party Sellers preferred.About the teamThe Seller Growth and Development (SG&D) team helps Selling Partners (SPs) WW grow their businesses through: 1) generating and vending Data and Analytics, including providing timely business input and output data to enable their daily operations, and creating analysis and insights to enable their success, especially in the critical areas of new product introduction, customer engagement and loyalty, and profit optimization, and 2) delivering relevant, actionable, consistent, and trusted Recommendations across SP interfaces (e.g., Seller Central, AM tools, Seller App, API) to help Sellers grow their business and achieve greater success in our WW stores. Our Data and Analytics products include Business Reports (BR), Amazon Brand Analytics (ABA), Product Opportunity Explorer (OX) and Amazon Retail Analytics (ARA). Our Recommendations products include Manage Your Growth (MYG) and Explorer Selling Programs (ESP). We rely on Growth Consulting (GC) and UX Research to elevate the voice of the Seller and influence the prioritization of resources to ensure the delivery of the highest value features and tools.BASIC QUALIFICATIONS- Bachelor's degree- Experience in technical product management, program management or engineering- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with technologies like Hadoop, Rules based systems and Machine learning- Experience with feature delivery and tradeoffs of a product ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As a Principal Product Manager – Tech, you will be responsible for partnering with key internal stakeholders (such as media teams) and external agencies and data providers to clearly define the current tech / data / product gaps in the marketing campaign lifecycle. You will play a key role in aligning and prioritizing cross divisional and cross regional requests – ensuring global scalability is considered while bespoke requirements are met. You will effectively build relationships and bridge consultancy for cross functional teams across media strategy and planning, marketing operations, finance, engineering, data science and business intelligence teams. As a global data management and standards lead, you will play a mix of product and program management oversight. This includes developing and managing a centralized media data management office and program that addresses 30+ countries through a federated model. Leveraging strong influencing power, deep discovery skills and paired with high judgment decisioning, you will adeptly discover ways to future proof and see around corners for a dynamic piece of business. The successful candidate is curious and nimble, deeply organized and technically detailed. They think big, and drive results with clear working backwards approaches to big, complex challenges. Key job responsibilities• Work closely with leadership and cross-functional and cross line of business teams to identify customer needs, develop and deliver innovative products and services that enable streamlined marketing planning and optimization at scale. • Work with technical and non-technical stakeholders to vision set marketing product and tech capabilities and scalability. • Develop, implement and enforce necessary change management and process optimization solutions across data governance and automation with internal measurement and agency tech teams• Establish and manage documentation of media data dictionaries, business and technical process requirements and success criteria to power engineering, science and business intelligence teams who create best-in-class solutions for customers• Manage bottlenecks, provide escalation, anticipate and balance business needs versus technical constraints to maximize business benefit.• Govern adherence to high quality data management solutions through reoccurring audits• Own centralized program reporting via reoccurring quarterly reviews to global leadership• Establish prioritization matrix for future program improvements. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

We are looking for an experienced product leader to lead our sales abuse prevention team, focused on detecting and preventing abuse via reviews, external channels (e.g. social media, 3P websites), internal search and competitor abuse. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We aim to detect and deter bad actors who seek to manipulate Amazon’s community content, e.g. reviews, feedback, Q&A, etc. and product placement, e.g. Search, P13N, Ads, etc. to gain an unfair competitive advantage. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We empower other Amazon teams that similar needs to benefit from our expertise and services. We are looking for a Principal Product Manager that can apply critical thinking and innovate in fast-paced environment, where their decisions directly influence Amazon’s customers shopping experience. Some of the projects this leader will work on include designing new frameworks that allow Amazon remove the reliance on human decisioning in favor of machine learning, building new software architectures that allow us to quickly react to changes in fraud and abuse trends, and launching new services to prevent abusive or fraudulent behavior before it reaches Amazon’s customers.We are a diverse team that is passionate about operational excellence and high-quality deliverables. We value transparency, empowerment, experimentation, and appreciation. Our solutions influence the products and plans of multiple internal teams, and we design and build systems that directly influence the shopping experience of millions of customers.Key job responsibilitiesDefine the multi-year vision for the spaceBuild and manage high quality product roadmaps based on your vision and strategyWork backwards to determine what the initial building blocks to achieve that vision will beWork with key business stakeholders, engineering partner teams, science partner teams, Search, Pricing, Promotions, stakeholders (Meta, LinkedIn, Tiktok) and Fraud and Abuse Prevention to build out requirements for the different phasesWork with our in-house engineering and science team to build and innovate in the spaceManage prioritization and trade-offs for speed to launch, performance, and featuresGain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadershipCreating program goals and related metrics, track progress and manage through obstacles to achieve your objectives.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.We're seeking an experienced Principal Technical Program Manager to lead and drive strategic supply chain initiatives for Printed Circuit Board (PCB) manufacturing and procurement across Project Kuiper's satellite constellation program. This role will be instrumental in building and scaling our PCB supply chain to support the production of thousands of satellites.Key job responsibilities• Develop and execute comprehensive PCB supply chain strategies to support high-volume satellite production while ensuring quality, cost efficiency, and risk mitigation• Lead strategic supplier selection, qualification, and relationship management for complex, high-reliability PCB manufacturing• Drive technical alignment between design teams, manufacturing partners, and quality engineering to optimize PCB manufacturability and yield• Establish and oversee sophisticated supply chain monitoring systems to ensure continuity of critical PCB components and materials• Create and manage contingency plans for supply chain disruptions, including multi-sourcing strategies and geographical risk diversification• Partner with systems engineering and hardware teams to influence PCB design decisions that impact supply chain resilience• Lead cross-functional programs to qualify new PCB technologies and manufacturing processesBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Deep technical understanding of PCB manufacturing processes, materials, and quality requirements for space-grade electronics ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamAbout AWSWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic and tactical, cross-functional operations and technology projects.This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.This position will be part of an exciting, fast moving and growing business team. The right person for this job will be an entrepreneurial self-starter with dedication to seeing projects through to the end. You will have an eye for detail and determination to turn-over high-quality work. You will be an integral part of the team. If you thrive in an ever-changing environment, then we want to talk to you.About the teamThe grocery distribution center operations integration team (GDC OI) is a small group responsible for all projects impacting our network of three distribution centers. We connect upstream processes and systems with the GDC operations teams, ensuring that GDCs are setup for success. At the same time, we look downstream at the spokes with a similar viewpoint, and ensure that our actions are in their best interests. Key aspects of our team's role in the supply chain include KPI development, reporting optimization, process design, and executional leadership.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years experience managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry. - 5+ years experience in Construction or Project Management.- 5+ years experience in on-site construction trades (mechanical, electrical, general) Vendor Management. ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleThe Community team builds products that allow creators to build and grow communities on Twitch. Our products span across creator and viewer journeys. As a Product Manager, you will focus on identifying new opportunities and building new high impact products to strengthen the connection between streamers and viewers. Your work will impact how viewers discover streamers on Twitch and how they interact with streamers and other viewers while watching a stream.From familiar ways to interact via chat messages, emotes, predictions and polls), and further to more sophisticated types of interactions – some of which may not have been invented yet – you will help define and execute strategy based on a foundation of customer needs with a focus on agile innovation in this space.You can work from San Francisco, CA or Seattle, WA. You Will- Develop understanding of Creators' and Viewers' needs, aspirations, and pain points- Define products and features that align with the Community Team strategy, in partnership with designers, engineers, researchers and analysts- Determine appropriate goals and metrics for your products to measure success- Drive execution working directly with a team of engineers and designers- Collaborate with Marketing and Data Science on the roll-out plan and go-to-market strategy- Conduct post-launch analyses and present insights/next steps to the leadership and your team members- Collaborate with other product managers to make decisions that are aligned across the businessBonus Points- Experience leading complex projects through launch while handling several moving pieces.- Passion about UGC, entertainment, gaming, music, and podcasting- Experience with content discovery, UGC content, communication products- Experience with Mobile-first productsPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- 3+ years of experience as a Product Manager on user-facing consumer experiences- Experience connecting a strategy to target customer needs to success metrics- Experiencing turning customer insights and data into meaningful solutions for customers and led your projects through execution- History of shipping products through experimentation, analyzing insights and measuring impact- Written detailed product specifications and A/B test plans ...

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The Prime Video 1st Party Device Experiences team owns the Prime Video Fire TV experience on Fire TV Sticks and television sets as well as Prime Video’s integration with Amazon’s voice assistant, Alexa. We obsess about the Prime Video customer experience on all FireTV devices worldwide with the mission to make Fire TV the best place to experience and stream Prime Video. We own developing, launching, and maintaining the PV application on both existing and next-gen FireTV devices. We optimize for driving engagement on Fire TV across all points in the customer lifecycle from awareness, acquisition, onboarding and activation, engagement, and retention. Key job responsibilitiesAs a Principal Product Manager – Tech, you will help define the vision and build the roadmap for the future of Prime Video on Fire TV. You will participate in developing the strategy and vision, and develop product roadmaps translated into crisp business requirements and user stories to execute on that vision. This role is inherently cross-functional working not only across teams internal to Prime Video such as engineering, personalization, UX, research, marketing, and finance, but also across organizations, partnering closely with FireTV and Alexa to improve the customer experience and drive key decisions which enable Prime Video to meet its mission of becoming a global entertainment destination. You will leverage mental models and data-driven decision-making, and communicate effectively both verbally and in writing with leaders at all levels. You will define a set of input/output metrics across the two orgs that can enable teams to partner on a shared roadmap. You will regularly present to and gain buy-in from senior leadership for the vision, goals, and roadmap of your charter.We are looking for someone with experience in driving cross-functional projects. You must possess strong business judgement, a deep customer-centric mindset, interest in the streaming landscape, and technical proficiency that enables you to synthesize a variety of technologies and capabilities into high quality products that customers love. The ability to navigate trade-offs, ambiguity, and influence without authority are critical.About the teamThe Prime Video Global App Experience team is responsible for defining and building the Prime Video experience on a range of devices on web, mobile, living room, and next-gen platforms.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...