Project/Program/Product Management--Technical

Check out our team videos: https://www.amazon.com/photos/share/jQ4JQeGDAfLpr18vlFCVjQ1Oll2usPd5b63saOCwyEdOur systems are at the core of Amazon.com websites because we serve up the product and offering catalog containing billions of records. We are the authority for product information and critical purchasing data, such as availability and price. Our systems respond to billions of requests per day from hundreds of internal clients that power the website and other customer interfaces, such as Kindle and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds. Our team owns software running in a distributed, high performance, high availability NoSQL data storage system with an inbuilt micro-service computing environment that calculates and vends product and offering information. In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses. You must be able to: - Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects. - Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions. - Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders. - Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities. - Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals. - Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints. - Create, maintain and disseminate project information to stakeholders.BASIC QUALIFICATIONS- 10+ years of technical program management experience- Experience owning/driving roadmap strategy and definition- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules ...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesAs an experienced technology professional, you will be responsible for: - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs- Providing technical guidance and troubleshooting support throughout project delivery- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Acting as a trusted advisor to customers on industry trends and emerging technologies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the teamDiverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of experience in cloud architecture and implementation- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience- 3+ years of software development tools and methodologies- 3+ years of experience in cloud architecture and implementation- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

We are seeking a Data Center Operations Subject Matter Expert that will be responsible for liaising between the service team owners that run the suite of AWS tools that enable our customers to leverage cloud technology in ways that no other company does and our Data Center Operations teams on the ground that care and feed the hardware that makes this possible. This candidate will be working on changing the face of Cloud technology in the region. This role is based in the National Capitol Region. As a Data Center Operations (DCO) Subject Matter Expert you will work as a force multiplier for the Operations team, whose primary responsibility is the running and maintaining of DCO projects, maintenance, and upkeep of the datacenter. Our ideal candidate possesses a natural curiosity, sharp analytical skills, a self-driven approach to identifying work and implementing solutions, and is excited to pioneer on behalf of customers. This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, working with other organizations to drive systemic issue resolution, liaising with service teams and driving project schedules. You will also be responsible for setting project management standards and delivering large, cross functional projects across the Amazon dedicated cloud environment. You will apply both business and technical acumen in a fast-paced, ambiguous and innovative environment.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities* Apply project management methodology to manage scope, plan work, coordinate resource deployment on tasks, analyze risks/develop mitigation strategies and proactively identify and resolve issues.* Own goals involving cross functional projects and stakeholder management.* Solve customer projects by applying technical and problem solving skills.* Provide leadership and perspective, and drive stakeholders to decisions in ambiguous situations.* Apply continuous improvement methodologies to analyze and understand existing processes and workflows.* Develop and manage detailed program schedules and report weekly progress and risks to senior leadership teams across multiple sites and functions.* Participate in team meetings for metric analysis and daily/weekly goals achievement.* Contribute to the development of other team members.* Confident working in a Linux and CLI environment, and working with pre-written network configurations.* Help define metrics to increase our customer uptime* Enforcing Amazons Security Best Practices* Interact with third party vendors & contractors* Contribute ideas to improve operational efficiency* Engage with service owners and close communication gaps with DCO teams across the ADC organization* Share knowledge and help educate less technical staff on the best practices related to all service owner issuesAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in I.T. Related field or equivalent military experience- 2+ years of hand-on experience with server hardware- 2+ years of project management experience- Current, active US Government Security Clearance TS/SCI with Polygraph ...

Amazon is always adding new delivery options to make shopping easier for customers around the world. The Delivery Experience (DEX) team works to make this process as smooth as possible.As the Senior Product Manager, you'll lead efforts to make our delivery experience even better. You'll set goals, decide what features to build, and plan how and when to launch them. You'll have a tech team to help you, and you'll work with other teams in the company to get things done. You'll also listen to what customers want and use their feedback to improve. Your work will make shopping easier for millions of people.We're looking for someone who loves tech, learns fast, and aims to make customers happy. If you're good at making clear plans and taking action, this role could be for you.Key job responsibilities- Lead Innovation: Identify customer and business needs to develop solutions that push the boundaries of our delivery experience.- Roadmap and Requirements: Establish detailed business and product requirements. Prioritize features and use-cases, set milestones, and oversee the strategic plan for product development.- Stakeholder Alignment: Secure internal and external support for the product vision, coordinating with various teams and key partners to ensure buy-in.- Cross-Team Collaboration: Collaborate directly with software development teams and other departments to address customer and business challenges. Lead the launch of new product features.- Resource Management: Effectively prioritize and allocate resources across multiple projects to ensure timely and impactful outcomes.About the teamFor millions of customers worldwide, the Amazon name is synonymous with delivery – and the Shopping Delivery Experience (SDX) team is a WW team that provides customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention; solving huge technical challenges along the way.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

We are seeking an experienced and dynamic Principal Product Manager - Technical to lead our Amazon Tablet devices experiences product management. The ideal candidate will have a proven track record in managing complex technology products and projects across hardware and software, driving innovation, and fostering cross-functional collaboration.Key job responsibilitiesProduct Management - Manage and lead cross-functional product experiences for Amazon tablet devices, driving critical milestones in close collaboration with HW/SW engineering and foundational PM teams.- Manage overarching big picture, scheduling, and tracking to ensure timely delivery of all product and project components.- Coordinate software integration across key partners – internal and external.Cross-functional Collaboration- Lead and mentor a team of high-performing Product and Technical Program Managers- Foster collaboration across Amazon teams and external partners to define requirements, manage schedules, and ensure smooth factory ramp-up- Cultivate strong relationships with stakeholders to drive customer satisfaction and align product goals with business objectives.Strategic Decision Making and Execution- Partner with senior leadership to shape the strategic direction of Amazon products- Leverage data-driven insights to inform decision making processes- Align team efforts around a shared vision and clear expectations- Promote a transparent and efficient decision-making structure that balances input from all stakeholders without impeding progressCrisis Management and Resilience- Demonstrate ability to navigate and overcome unexpected challenges, such as schedule changes- Adapt swiftly to evolving situations while maintaining project timelines and quality standards- Lead teams effectively under pressure to deliver results in challenging circumstancesCustomer Obsession and Innovation- Foster a culture of creativity and innovation within the team- Encourage diverse ideas through techniques such as brainstorming, prototyping, and user feedback loops and beta testing- Collaborate closely with customers and stakeholders to iterate on features and refine solutions- Ensure product-market fit and high levels of user satisfactionBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.Key job responsibilitiesIn this role:-You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.-You will enjoy working with US Intelligence Community to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.-You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.-You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.-You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.-You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.-You have business and financial acumen to manage the scope, timeline, and budget of each individual project.-You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.-You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS-5+ years Project Management / Engagement Management experience managing enterprise-level IT projects, responsible for driving results.-1+ year of hands-on experience in Agile and implementation of project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc.) and source code management products.-Bachelor's Degree or equivalent experience.-Current, active US Government Security Clearance of TS/SCI with Polygraph ...

The Product Management Excellence team is looking for an experienced manager to lead a team of technical product managers (PMTs) as you invent the future of fulfillment at Amazon. Our team partners closely with customers and developers to build, improve, and maintain our products. We are a smart team of doers that work passionately to apply the latest advancements in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Candidates should have experience working with product managers / teams and be familiar with their scoping / prioritization process. A strong presence and the ability to influence are critical, as working with a diverse set of stakeholders is a key aspect of this role. Candidates should demonstrate strong customer and shopper focus and discipline on setting, communicating and achieving dates upwards and laterally. The ability to understand how different areas of the business are interconnected across marketplaces will be key to develop a product vision. Candidates should have exceptional written communication skills and a proven track record of delivering projects from concept to launch.A day in the lifeThere is no typical day as a PMT - You will spend time analyzing customer requests, developing models to understand tradeoff decisions, creating financial models, building requirements, working with engineering teams, and much more! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Product Management Excellence (PME) team’s mission is to collaborate with Leadership and broadly across AR to establish our long-term vision and influence AR’s product and technology strategy to develop a portfolio that maximizes AR’s impact to Amazon. We aim to own the full product lifecycle by balancing three ongoing priorities: (1) continuously improving the world’s largest robotics product base, (2) delivering new solutions that maximize our customers’ business performance, and (3) inventing transformative products to solve our customers’ future needsBASIC QUALIFICATIONS- 3+ years of team management experience- 5+ years of product management experience- Bachelor's degree in Engineering, Computer Sciences, or another technical field- Experience with feature delivery and product tradeoffs- Experience owning/driving roadmap strategy and definition- Experience contributing to engineering discussions around technical decisions and strategy related to a product- Experience in advocating for a variety of critical customers and stakeholders during executive-level discussions ...

The Customer Service Worldwide Defect Elimination (WWDE) organization provides excellent customer experiences for Amazon by remediating issues in real-time, reducing defective products and purchasing experiences, and enabling others through our suite of voice of the customer tools. We build strategic technology and services used by multiple Amazon groups that allow us to rapidly remediate customer issues in real-time and identify defects post contact to resolve the issues across Amazon. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed Principal Product Manager, Technical.Key job responsibilitiesAs a Principal Product Manager-Tech you will establish a project intake and prioritization process, gather requirements, drive the product metrics, and own our Quarterly Business Review (QBR) and inputs into wider reporting mechanisms. You will partner with WWDE Program Managers, various business teams, and our data and research science team to identify, surface, and drive improvements for the Customer Experience Impact science models. You will be able to dive deep and apply principles and products that will form an exciting roadmap.Product management at Amazon is inherently cross-functional. You will need to be an owner of your portfolio, making strategic product decisions grounded in data. You will work closely with business teams, leaders, engineering teams, economists/scientists and business intelligence analysts in an agile development environment to launch new features and experiences. Other key responsibilities include monitoring the execution of the project, providing project progress to stakeholders, and ensuring appropriate levels of product quality and performance.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamWWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction in connecting organizations to customer experiences. Our vision is to be the ultimate steward representing the “empty chair,” empowering CS and Amazon teams to easily measure, listen, and act on customer feedback, ultimately provide a defect-free customer experience. This key role is part of the team that broadly supports defect detection Voice of Customer (VoC), root cause identification and resolution (Andon Cord), and earns back customer trust (Concession). We support these services with a combination of engineering and science.BASIC QUALIFICATIONS- Bachelor's degree- 6+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition ...

We are looking for a Principal Product Manager (Technical) to lead the vision and technical implementation to ensure that the prices of Amazon Private Brands products are optimized to delight customers and align to our tenets. Join our Amazon Private Brands PBI (Private Brands Intelligence) organization in building science and tech solutions at scale to delight our customers with products across our leading private brands such as Amazon Basics, Amazon Essentials, and by Amazon. The PBI team applies Generative AI, Machine Learning, Statistics, and Economics solutions to drive our private brands product assortment, strategic business decisions, and product inputs. We are an interdisciplinary team of Scientists, Economists, Engineers, and Product Managers incubating and building day one solutions using cutting-edge technology, to solve some of the toughest business problems at Amazon.As the technical leader of our pricing efforts you will work backwards from the needs of our customers and business goals to bring structure to ambiguous problems. You set the vision for APB pricing and outline a roadmap that delivers incremental value to the business as you work towards the product vision. You have a clear understanding of business needs and impact, and use that knowledge to define clear product priorities. Data is at the heart of our solutions, and you dive deep into the data and details of your problem space and collaborate with scientists to frame ambiguous problems into science and tech solutions.This is a unique, high visibility opportunity for someone who wants to lead significant business impact, dive deep into large-scale science problems, enable measurable actions on the Consumer economy, and work closely with scientists and economists. If you are interested in Pricing, Machine Learning, and large-scale intelligent solutions then this is the role you have been looking for.Key job responsibilitiesAs the Principal PMT leading pricing, you will:* Lead the vision, strategy, and execution of new econometric and machine learning driven systems to set customer facing prices* Define organization-wide goals and drive accountability to deliver against those goals. * Collaborate with groups of experts and cross-functional colleagues in an agile environment.* Work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable distributed services.* Partner with scientists, economists, and engineers to help deliver scalable ML and econometric models while building tools to help our customers gain and apply insights.* Dive deep into the data behind our pricing and products to uncover patterns, identify success metrics, and track the performance of your new systems.* You will be responsible for disrupting traditional business process in order to create the agility necessary to develop and incubate new solutions to challenging business problems. * You will draw from a deep and broad technical expertise to own large and complex multi-business deliverables.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

AWS Solutions is a new organization with ambitions to be a leading provider of business applications, leveraging Amazon’s unique experience and expertise, used by millions of companies worldwide to manage day-to-day operations. Our mission is to accelerate our customers’ businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The AWS Solutions organization includes services such as Customer Engagement (Amazon Connect, Amazon Pinpoint, Amazon SES), End User Computing (including Amazon Workspaces, AppStream, etc.), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.To be successful in this mission we are looking for a passionate and experienced Principal Product Manager to define and help accelerate the product development and business growth of a new AWS Solutions initiative. You will own the product strategy, roadmap, business, and execution. You will listen to and represent customers – from the world’s largest enterprises to high-growth startups - in order to deliver best-in-class global services and capabilities. You will be hands-on with your engineering teams and work closely with senior leadership as well as both internal and external partners. You are an owner, builder, and enabler, working with leaders across UX, Engineering, Business Development, Sales, Solutions Architecture, and Finance. You will develop and drive a product roadmap, deliver value to customers, and work with senior AWS leadership on strategy and investment decisions. To be successful in this role you will need an established background in building and leading web-scale software services, a proven understanding of SaaS applications, and the ability to build strong relationships with customers and partners to deliver mutual benefits. Strong team building and mentorship skills are essential. You have to want to work hard, have fun, and make history.What you will get from us:We are a team that cares about your work-life balance, while challenging you and your team to solve problems at AWS scale. You will be part of a strong team in a fast-paced, start-up environment where agile development is embraced and innovation is encouraged. You will get support and resources from some of the smartest people in the industry to continue your personal and professional growth. You'll be joining a fun team that prides itself on a great work environment with an inclusive group of people that loves working together towards a common goal and make history in launching a new strategic service in the industry.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

The Principal TPM will be responsible for the execution of critical programs within the Conversational Assistant Services team of Alexa. CAS’s vision is to drive cutting-edge innovation in AI systems and models to deliver transformative and indispensable assistant experiences for customers across all languages, modalities, and devices. We develop advanced multi-modal large language models and AI systems that transform the Alexa experience for customers. The systems we build deliver highly personalized customer conversations, while autonomous agents built on our proactive platform carry out customer needs just as a human concierge would. We build LLM optimization systems that help partners with rapid application development. The Principal TPM will orchestrate across hundreds of teams within Alexa, Devices and AGI organization to define workstreams, identify dependencies and gather commitments across teams to help deliver the most critical projects for the org. This is a TPM of TPMs role, where the interaction isn't with a single technical team, instead they will deliver results across 4 L8 teams, and in partnership with several partner teams. Key job responsibilities- Define and deliver critical programs across multiple teams within CAS, AGI, Alexa and other internal customer teams. Setting milestones that help achieve the program target dates. - Standup mechanisms to track and communicate progress towards delivery dates. - Effectively communicate with all levels of leadership, they should be able to represent complex decisions, trade-offs and solutions in various forums. - Identify and resolve roadblocks and conflicts that originate during program execution. Partner with PMs, Science and Engineering teams to resolve issues.- Build relationships and manage by influence in a matrix organization to solve complex AI problems with tight timelines- Define and execute Program Management best practices across the different CAS science and engineering teams to help raise the bar on the execution of our team. - Manage a queue of customer facing issues and feature requests to improve the new functionalities of Alexa.A day in the lifeDrive alignment on execution plans that span multiple internal and external teams. Prepare and present schedule, risks and roadmap status. Drive clarity on ongoing roadblocks and misalignments and collaborate with the cross functional teams on mitigations.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon's Traffic Engineering organization plays a crucial role in safeguarding Amazon websites (including subsidiaries) and protecting shoppers' trust and privacy. Our team is at the forefront of defending against programmatically engineered traffic, known as bots, through a sophisticated layered defense strategy. We are committed to ensuring the security and integrity of Amazon's digital presence, thereby maintaining the trust of millions of customers worldwide.We are seeking an exceptional Principal Technical Program Manager to spearhead our strategic initiatives in defending Amazon's websites and domains against DDoS attacks while driving our advanced bot detection and mitigation efforts. As the Principal TPM leading Amazon's robot and DDOS mitigation efforts, you'll be at the forefront of combating sophisticated threats using cutting-edge technologies. You'll have the autonomy to shape and drive a critical security program that directly impacts Amazon's global operations and millions of customers. This role will position you as an innovation leader, spearheading the implementation of emerging technologies like ML, AI, and LLMs in cybersecurity. You'll collaborate with top talent across Amazon and AWS, broadening your expertise and network within one of the world's leading tech companies. The dynamic nature of the threat landscape ensures continuous learning and growth, keeping your skills sharp and relevant. By taking on this challenge, you'll not only contribute to protecting one of the world's largest e-commerce platforms but also position yourself at the cutting edge of cybersecurity innovation.Key job responsibilities- Lead the development and execution of a comprehensive multi-year strategy to combat bot and DDOS attacks across Amazon's retail websites.- Implement a layered defense approach, coordinating efforts across edge, border, and origin services for traffic tagging, classification, and prioritization.- Drive cross-functional collaboration with AWS and industry partners to stay ahead of emerging threats and implement cutting-edge solutions.- Spearhead the adoption of emerging technologies such as ML, AI, and LLMs in our security infrastructure.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Prime TPM is a cross-functional team of Technical Program Managers that are responsible to run large technology initiatives for Prime Acquisition, Payments, CXE, International Expansion and supporting variations of Prime that provide the best of experience to our customers. If you are interested in driving highly visible and impactful initiatives for Amazon, this is the best team for you. As a senior TPM leader, you are a pragmatic visionary that can translate business needs into technology solutions that scale to meet the business needs. You are responsible for driving high quality and enabling innovation. You will work with a team of top talents, manage evolving and complex demands, including multiple projects with dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience leading technology businesses to set and deliver on challenging goals to maintain effective software at scale without hindering our ability to reliably meet our customer promise.Key job responsibilitiesThe ideal candidate is a creative, demonstrated leader/manager with superior people management and analytical abilities. This opportunity requires excellent technical, problem-solving, and communication skills. This candidate should possess verifiable leadership qualities including being proactive, thoughtful, thorough, decisive, and flexible, conducting themselves professionally and with integrity at all times. TPM Managers will work with the TPMs by guiding them to go deep on learning their systems’ and use their knowledge to influence and drive cross-team projects and roadmaps. At the core of the position is leadership and delivery. You will have a strong working knowledge of product, architecture, technology and thrive in a fast paced, dynamic environment.Qualified candidates have experience in managing high performing individuals, building roadmaps, defining processes, defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features sets, collaborating across diverse groups, as well as analyzing cost/benefit of feature selection and communicating results throughout the organization. BASIC QUALIFICATIONS 7+ years of working directly with engineering teams experience 5+ years of technical product or program management experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Product Manager, US 3P Business Do you want to lead a strategic role that shapes how we work with Selling Partners to ensure the best possible Seller Experience on Amazon? Do you have the ability to lead a team and see the big picture of Amazon’s business, going into details with data and exercising business acumen? This is a leadership opportunity to drive product and programs, requiring strong level of judgment with a high level of executive visibility.Amazon’s US 3P Business represents an incredible opportunity to address a vast market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable our Sellers to grow and deliver unique products and services to customers. Our US 3P Business has an incredible opportunity and thus we can reinvent everything from the Seller experience to the Customer experience. Position Summary We are looking for a Principal Product Manager to drive the new selection success in the store. New Selection drives the Amazon flywheel with products launched in year contributing to a significant total revenue. This role will drive an S-team goal to grow new selection and improve its conversion and drive units on new selection. This role develop a bottoms-up plan to hit this S-team goal and work tech, science and across product lines(Consumables, Beats, F2) to drive selection growth for US 3P business. You will work with domestic and CN based brand owners and resellers to identify areas of opportunity and work with the categories to unblock these challenges. The role involves significant use of data and selling partner feedback to measure impact of strategy and is expected to make frequent senior level presentations to drive decisions at both ongoing and strategic levels.Key Product Management job functions are: Identify and deliver initiatives that grow the US 3P Business through strategic partnerships with internal teams at Amazon Drive project planning through detailed roadmaps and milestone tracking Ensure appropriate coordination and communication with relevant business and cross functional stakeholders Understand business customer needs through direct customer interactions and through benchmarking Address barriers through problem solving and coordination with stakeholders and internal partners Partner with other product and program managers globally to identify and influence development of new products, features, and functionality.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Principal PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience ...

Amazon is the “Everything Store” and as global customer demand for renewed product grows, we want buying a renewed product to be as seamless and exciting as buying a new one. This role works closely with engineering teams to innovate and deliver the best in class global renewed buying experience .We seek an experienced and entrepreneurial Product Manager – Technical with a passion for delivering world-class customer experiences and you enjoy the thrill of experimentation, optimization, and close collaboration across a diverse stakeholder group. The ideal candidate is a self-starter with excellent product management skills, and a strong communicator with excellent collaboration skills.The Renewed CX Product Manager will own defining and driving the Amazon Renewed customer experience product vision and roadmap across the end-to-end customer journey. The role will work across multiple business, design, product, and engineering teams to develop foundational shopping experiences, including inspiration, discovery, evaluation, detail page optimization, pricing, purchasing, personalization, and more.Key job responsibilitiesHelp drive and deliver the CX vision for the Renewed shopping experience in partnership with UX design and engineering teams. Help develop an actionable product roadmap, and identifying and influencing business/engineering teams to run experiments• Driving ideation and management of a portfolio of experiments, some that span multiple teams and shopping experiences, and some that dive deep in one CX area• Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with design teams to scope design effort, set/track goals and triage priorities across product/engineering teams• Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners to create roadmap planningBASIC QUALIFICATIONS- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced technology professional, you will be responsible for: * Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs* Providing technical guidance and troubleshooting support throughout project delivery* Collaborating with stakeholders to gather requirements and propose effective migration strategies* Acting as a trusted advisor to customers on industry trends and emerging technologies* Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team* Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.* Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.* Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.* Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.* Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of experience in cloud architecture and implementation- 1+ years of software development tools and methodologies- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

A Commissioning Project Engineer (CxPE) supports the delivery of data center capacity through managing project milestone auditing, calibration, and commissioning execution for new construction and Capital Improvement Projects (CIPP).This position is part of a career development program, which aims to develop the CxPE into a Commissioning Engineer (CxE) through a three-phase mentoring program. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities• Manage project milestone auditing and calibration with partner teams• Create and maintain Procore tooling for project setup and tracking• Develop and implement Modeled Change Management (MCM)• Manage commissioning vendor (CxA) relationships and deliverables• Track and report project metrics and observations• Create Scope of Work (SOW) documents• Support commissioning execution for Phase 1 and Follow-on Room (FOR) projects• Coordinate with stakeholders across data center regionsPhysical Requirements:• Walk job sites in uneven terrain• Work at heights and from ladders• Regularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl• Lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more• Work in a noisy environment• Work in environments that are colder or hotter than a normal office environment• Work shifts longer than eight hours in duration with potential for night and weekendsAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• Bachelors degree in Electrical or Mechanical Engineering or equivalent field, or relevant discipline work experience• Strong project management and organizational abilities• Proficiency in project tracking and reporting tools ...

Amazon is seeking a Principal Technical Program Manager to own server availability for AWS customers. This is a critical role, ensuring that server compute capacity is consistently available to meet customers needs and that interruptions don’t interfere with running workloads. Amazon is dedicated to providing customers with the best experience that allows achievement of their goals on AWS, and this role will directly impact customer satisfaction. You will be responsible for tracking and reporting on the overall state of compute fleets, but also identifying and solving any concerns prior to them causing impact. Working within the AWS Hardware Engineering team, this role requires a strong understanding of technical deployment methodologies and safeties, as well as an ability to develop solutions for the short, medium, and long term. In addition to technical ability, the role requires strong written and verbal communications skills to communicate and coordinate across hundreds of teams on progress towards goals, and ideas for improvements.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.Key job responsibilities7+ years of working directly with engineering teams experience7+ years of technical product or program management experience4+ years of software development or hardware development experienceExperience designing or architecting (design patterns, reliability and scaling) of new and existing systemsExperience managing programs across cross functional teams, building processes, and coordinating schedulesExperience owning/driving roadmap strategy and definitionStrong ability to communicate verbally and in written formatBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...