Project/Program/Product Management--Technical

Are you an experienced networking technologist who loves to dive deep to understand customer internet needs, synthesizing data from multiple sources (e.g. industry analysis, analysts, influencers), and combining that with your experience to drive broad product outcomes that exceed customer expectations? Do you like the idea of simplifying and creating broad, portfolio-level value propositions that make it easier for customers to understand how networking technology can be applied in their home or businesses with high impact? Yes? We have a role that you will find interesting.At eero, an Amazon company, Technical Product Marketing Managers work backwards from their understanding of customer and industry requirements and are able to “connect the dots” between various different eero capabilities and services to make sure that we are building and marketing the right portfolio of offerings to meet and exceed the needs of our customers – and that we’re able to clearly articulate the value propositions of our capabilities. In this role you will leverage your own deep experience as a networking technologist who has worked closely with customers who use wifi technology, synthesize external and internal data from multiple sources, and work closely with eero Product Managers across numerous different hardware, software and services. You’ll help guide feature prioritization, ensure consistency between various different offerings, and own the development of crisp, highly differentiated, and compelling positioning and messaging at both the individual product and the portfolio level.eero is the first company to deliver a whole-home wifi experience using mesh technology to make sure you never have to worry about connectivity. We believe customers deserve the best connectivity experience possible so they can live and work their best, the way wifi should be. We continuously innovate on the building blocks that make our vision possible by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud, delivering comprehensive solutions to our diverse customers.As eero continues to grow, we are building a world-class marketing organization and seeking a Principal Technical Product Marketing Manager, Hardware. In this role you will develop an overarching marketing strategy for part of eero’s hardware portfolio. This includes strategic business planning, including understanding TAM, target audiences, market segments, business opportunities, and developing go-to-market strategies to serve different customers. You will lead product positioning and messaging, pricing, sales forecasting, research & insights, and provide thought leadership to both the marketing and executive teams at eero. This role is an “end-to-end” owner for Product Marketing of eero’s hardware devices expected to collaborate with cross-functional teams in three primary areas: 1) product innovation and development roadmap 2) lead Go-To-Market (GTM) strategies for new products 3) oversee the in-market performance for the products they are responsible for across various customer segments.This is a highly visible role which you will have an outsized impact. You are expected to be a highly technical product marketer while also demonstrating your business acumen operating as a business owner for the products you are responsible for. In this role, you will deeply understand our customers (both B2C and B2B), the problems they face and how eero is uniquely positioned to solve those problems for them. You’re just as comfortable talking to and teaching others as you are diving deep into our products and learning new technologies. You will work closely with our broader marketing, engineering, product management, sales and customer-facing teams to conceptualize, build, and launch new HW that meet the needs of our growing customer base. This includes technical consultation throughout the build cycle by translating customer and business needs into robust and actionable product specifications. Ahead of launch, co-develop the real world testing scenarios that resonate most with customers to validate the product claims and messaging included throughout marketing activations. Post-launch, you will continue to look for customer-obsessed product enhancements continuously adding value to our existing product line. You will look around corners, analyzing competitor offerings and address eero’s unique value through sales enablement materials designed for key audiences.Key job responsibilities- Strategic Narrative, Messaging and Positioning: Develop a strategic narrative framework for messaging and positioning of eero’s hardware product portfolio, individual products and services, that can support our global teams and cross-lines of business, and bring clarity to prioritization across marketing communications.- Deep Product Expertise: Maintain a deep product expertise by fostering a meaningful relationship with Product leadership; Have a deep understanding of the technical and strategic considerations for our category as well as the key insights or requirements needed for our hardware, software and services to best serve customers;- World Class Go-To-Market program: Drive eero’s hardware product portfolio strategy servicing different customer audiences. This includes the creation and deployment of the strategy through the launch of new products and releases (hardware, services, and partnerships).- Research & Customer Insights: Be the expert on our buyers and customers. Own the hardware innovation roadmap for research & customer insights to ensure that customer insights are effectively integrated into the short and long-term product and marketing strategies, leading to more customer-centric products and successful marketing campaigns.- Competitive Landscape: gather, analyze, and respond to competitive intelligence, including win/loss analysis, in a timely manner that keeps our customer-facing teams confident and educated on how to articulate how eero is better and why we’re winning.- Hardware Portfolio Management: Own pricing strategy, forecasting in partnership with the product, sales, finance, and BD teams. Conduct business and financial analyses, including forecasting, monitoring, and reporting of key finance, sales, and marketing metrics. Contribute to key business processes such as portfolio planning, program forecasting, budgeting, pricing, positioning, and placement optimization. Prepare and communicate detailed presentations on the focused market area to eero leadership.- Technical Marketing Lead: Serve as a technical marketing lead throughout the full HW development lifecycle interface with engineering, product management and/or program management to drive new product development programs from concept to commercialization.- Hardware Innovation & Roadmap Planning: Support early HW roadmap concepts by gathering business and customer product requirements from cross-functional teams and translate these requirements into technical specifications and architectures that are robust, scalable and supportable. Define strategy (new product needs, product roadmap, customers to target, technology needed, technical support to be deployed) and drive the technical support to sales/customers, in alignment with the broader PMM team.About the teameero’s Global Marketing Team brings the experience of powerful, reliable wifi to life through full funnel marketing initiatives focused on converting our audiences while maximizing our resources. Our customers consist of end users as well as small businesses and internet service providers, spanning B2C, B2B and B2B2C. The team is highly results oriented, and at its core, focuses on driving efficiencies and delivering against our sales and revenue goals.BASIC QUALIFICATIONS- Bachelor’s degree or higher in an associated discipline- 10+ years of demonstrable product marketing, Go-To-Market, product management, and/or program management experience with hardware or software programs. (Software product marketing experience is a plus).- Proven track record of developing and delivering go-to-market plans.- Superb written and verbal communication and interpersonal skills.- Excellent time management skills. Never misses a deadline and ensures that others don’t either.- Technical category experience or desire to become technically versed in the networking category.- Passion for experimentation. Values continuous learning and displays a growth mindset.- Detail-oriented, but not afraid of failing.- Creativity; demonstrated examples of thinking outside of the box and bringing creativity to the marketing organization.- Deep understanding of research & insight, including how to develop research briefs, analyze and apply customer insights to inform a product strategy, marketing program or business objective. ...

Amazon Search creates powerful, customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. We're seeking an experienced Principal Technical Program Manager with a strong technical foundation to join the Search Relevance and Ranking team and enhance our Search experience for customers. Amazon Search helps customers find the products that match their intent, serving a diverse global audience across various platforms. With billions of searches and substantial revenue, Amazon Search's impact is widespread and significant. Our access to a wealth of data enables us to employ machine learning for creating smarter and personalized experiences for both customers and selling partners.As a Principal Technical Program Manager, you will lead the Amazon Search ranking program, driving its strategic direction and overseeing day-to-day execution. Partnering with a cross-disciplinary leadership team, you will build and deliver innovative search experiences and technologies. Your responsibilities include managing worldwide project schedules, writing specifications, and launching products, all while tracking progress through metrics. As a program leader, you will navigate uncertainties, anticipate challenges, and balance business needs with technical constraints to ensure optimal outcomes. This high-impact role requires strong decision-making, creative problem-solving, and seamless collaboration with global Retail product and science teams. You will be key to delivering both immediate results and long-term value for customers and the business, with support from search leadership. In this role, you will:* Collaborate with search ranking experts to define the strategic vision and roadmap for empowering customers worldwide to discover the best products. This involves partnering closely to develop, evaluate, and adopt new ranking features tailored to diverse audiences.* Develop and refine search ranking roadmaps and requirements, ensuring clear experiment milestones and actionable steps toward delivering innovative search experiences.* Partner with global teams and signal providers, understanding the unique needs of each marketplace and category to deliver ranking services in sync with worldwide launch timelines. Lead cross-functional efforts from ideation to launch, coordinating internal and global activities.* Analyze and optimize internal processes and mechanisms, identifying inefficiencies in prioritization, planning, tracking, execution, and communication through regular business reviews. * Increase visibility and awareness by regularly communicating with leadership on status, risks, innovative proposals, and challenges through strong written communication.* Identify and resolve search defects and address escalations swiftly using a streamlined process, driving data-based activities to generate meaningful insights and recommendations for improvement.* Mentor and support fellow Technical Program Managers, fostering growth and collaboration within the Search Relevance organization.This role offers the opportunity to shape the future of search ranking at a global scale, drive impactful change, and lead cross-functional efforts that directly enhance the customer experience.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

AWS Solutions is a new organization with ambitions to be a leading provider of business applications, leveraging Amazon’s unique experience and expertise, used by millions of companies worldwide to manage day-to-day operations. Our mission is to accelerate our customers’ businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The AWS Solutions organization includes services such as Customer Engagement (Amazon Connect, Amazon Pinpoint, Amazon SES), End User Computing (including Amazon Workspaces, AppStream, etc.), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.To be successful in this mission we are looking for a passionate and experienced Principal Product Manager to define and help accelerate the product development and business growth of a new AWS Solutions initiative. You will own the product strategy, roadmap, business, and execution. You will listen to and represent customers – from the world’s largest enterprises to high-growth startups - in order to deliver best-in-class global services and capabilities. You will be hands-on with your engineering teams and work closely with senior leadership as well as both internal and external partners. You are an owner, builder, and enabler, working with leaders across UX, Engineering, Business Development, Sales, Solutions Architecture, and Finance. You will develop and drive a product roadmap, deliver value to customers, and work with senior AWS leadership on strategy and investment decisions. To be successful in this role you will need an established background in building and leading web-scale software services, a proven understanding of SaaS applications, and the ability to build strong relationships with customers and partners to deliver mutual benefits. Strong team building and mentorship skills are essential. You have to want to work hard, have fun, and make history.What you will get from us:We are a team that cares about your work-life balance, while challenging you and your team to solve problems at AWS scale. You will be part of a strong team in a fast-paced, start-up environment where agile development is embraced and innovation is encouraged. You will get support and resources from some of the smartest people in the industry to continue your personal and professional growth. You'll be joining a fun team that prides itself on a great work environment with an inclusive group of people that loves working together towards a common goal and make history in launching a new strategic service in the industry.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Billing is responsible for the largest cloud billing platform, processing quadrillions of usage data into millions of invoices that amount to billions of dollars globally every month. As customers around the world move to the cloud, we need ambitious seasoned product managers who want to help define and build the future of cloud billing so we accelerate cloud adoption as the leader in cloud computing. The new AWS Billing Core Product team is looking for a Principal Product Manager to be founding members who will play a pivotal role in defining and driving the overall multi-year product vision and strategy for AWS Billing, and own a variety of fundamental billing concepts (e.g. pricing, service-type billing, billing consistency). A successful candidate (1) thrives in ambiguity, (2) relentlessly dives deep to solve known hairy problems, and (3) is a self-starter who can apply first principles thinking to uncover opportunities to simplify complex products for our customers. Given the breadth of AWS Billing, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You will have the opportunity to impact millions of diverse global customers ranging from startups to well-known Fortune 100 enterpriseswith unique varying needs, hundreds of AWS services (such as Amazon EC2, Amazon S3, and Amazon DynamoDB), and thousands of external Channel Partners. Come innovate with us!Key job responsibilities* You have broad understanding of systems and software engineering concepts, and apply this technical knowledge to invent, evolve, improve, and simplify. * You define the strategic vision and the long-term roadmap to achieve it, ensuring you are working backwards from customers and utilizing data analysis to guide you. * You lead internal technical conversations by outlining the technical design, being the owner of trade-offs between technical cost and business value. * You understand and can represent the reasons behind the architecture decisions of product or feature, and consistently bring strong, data-driven business and technical judgement to decisions. * You partner effectively with other leaders involved in the design, development, and delivery of software systems and features. * You influence adjacent teams’ roadmaps, and collaborate with them regarding approach and prioritization. * You create success measurements linked to desired customer outcomes, set goal targets for these measurements, and are responsible for defect identification communication and reporting.About the teamThe new AWS Billing Core Product team aims to accelerate our customers and AWS growth by: (1) spearheading continuous multi-year billing product strategy definition across AWS billing organization, (2) owning innovation of billing-wide concepts (e.g. pricing, service-type billing, billing ease of use and consistency). Be a founding team member to shape the culture of this new organization and the future of cloud billing.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience owning/driving roadmap strategy, definition, and trade-offs for a portfolio of products- Bachelor's degree in Computer Science, Engineering, Mathematics, Economics, Business or a related discipline ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholder capabilities and increasing cloud adoption.Key job responsibilitiesWE ARE LOOKING FOR CANDIDATES WITH THE FOLLOWING:You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with State Local Government and Education customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules and milestones, budgets, team goals, and defining success criteria.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.This is a customer-facing role and you will be required to travel to client locations and deliver professional services as needed.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS* 7+ years of customer-facing, large scale implementation across multiple cross-functional teams.* 3+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.* Bachelor's Degree or equivalent experience.* Experience implementing cloud technologies.* Experience in managing project financials, revenue forecasts and contracts. ...

Are you interested in having a broad impact and helping teams across Amazon scale to launch innovative products more quickly. Mesa is looking for a Prinicpal Product Management Tech to lead a team responsible for delivering high value software services and components that help teams across Amazon support and grow their businesses. In this role you will drive the strategic vision for the business, craft a plan to help Mesa's Compliance offering to grow its impact and deliver on an end-to-end roadmap. The product solution you create will empower Amazon businesses to efficiently manage their Compliance policies. You will have an impact on your partners, developers and end users building software with a vision that can extend across Amazon.The successful candidate would have experience in delivering SaaS products and is passionate about developing services that help businesses move faster, from cloud computing to web applications. They must have proven experience driving strategic vision, presenting to executive leadership, influencing direction across a broad suite of products and delivering through a team while staying connected to the details and ruthlessly prioritizing the most impactful work. Key job responsibilities* Owning the vision for the Mesa product space overall including managing communication and driving decisions across partners, stakeholders, and Sr. Leadership.* Expanding strategic partnerships and growing Mesa’s impact and customer base by identifying and launching crucial services in line with Mesa’s vision.* Mentoring a team of product managers to continue delivering value to our customers, working closely with cross functional teams across engineering, finance and more. * Establishing mechanisms to scale Mesa’s business, identify risk and maintain a high bar for delivering reliable and secure solutions working backwards from customer needs.About the teamMesa is a growing team that is innovating new ways of building software to scale to meet the needs of multiple businesses across Amazon. We hold high standards for our products and the services we deliver to our customers. Our systems are highly secure, reliable and available, all while functioning at massive scale. Our diverse teams are smart, passionate, dedicated to serve customers, and fun to work with.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Want to work on one of the highest priorities across Amazon Ads? This is your chance to have a positive impact on millions of Amazon customers worldwide while working with industry-leading technologies. We're growing an engineering team to support the Twitch Ads business that powers the advertising experience for millions of viewers and streamers daily. We're looking for a passionate, team-oriented, and talented Principal Technical Program Manager with experience leading across technical and product teams to deliver experiences that customers love. This is a unique opportunity to get in early and drive significant portions of the technical roadmap.Key job responsibilitiesThis role requires outstanding cross-team coordination and prioritization to translate critical product and business requirements into a technical roadmap and design. You should have familiarity with low-latency, highly scalable systems, as our technical architecture enables thousands of concurrent advertisers to design and deliver unique user experiences to millions of customers. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. About the teamTwitch Ads is a critical Ads program that is pioneering new experiences to help brands (sellers, vendors, influencers) connect with viewers and streamers on Twitch. We build scaled and custom ad experiences across video, audio and display. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 5+ years of technical program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As part of the Prime Video Search team, you will get to work on projects that are fast-paced and challenging. We look for you to bring your product and technical chops and willingness to be strategic or hands-on as needed. In this role, you will drive Search relevance and query processing initiatives. You would partner with business leaders and apply cutting edge solutions to redefine Search experience.About the teamPrime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 24 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. BASIC QUALIFICATIONS- 10+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.Key job responsibilitiesYou will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with Nonprofit Healthcare customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS - 7+ yrs of healthcare customer-facing, large scale IT implementation consulting experience. - 5+ yrs of experience with software development life cycle (SDLC) and Agile/iterative methodologies required - Demonstrated experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.) - BS level technical degree or equivalent experience ...

Are you passionate about creating innovative solutions that solve challenging National Security problems? Do you like helping customers envision new ways of securing a cloud infrastructure? Do you have ideas for new ways to experience security operations instead of traditional lecture and documented best practice?Amazon Web Services is looking for a passionate and innovative technical security, risk, and compliance thinker to help the expansion of our National Security Professional Services team. This is a role for someone that is looking to change the way that AWS interacts with our customers. You’ll have the opportunity to create new security experiences and environments for our customers, covering topics including strategy and risk management, building and deploying security infrastructure, automating security operations, and beyond.The ideal candidate should be a highly technical security professional who has the ability to take customers on a journey through securing their infrastructure. They will need to be able to develop highly scalable applications that adhere to cloud and security best practices.In this role you will:- Deliver architecture guidance, lead proof-of-concept projects, and conduct customer/partner workshops. - Collaborate with customers and partners to address the security, risk, and compliance needs of their AWS workloads.- Specialize in all aspects of information security management as well as business and regulatory compliance using cloud services in large-scale computing environments.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.For additional information or to send your resume directly, please email Dan Hunt at dhuntmz@amazon.comA day in the lifeWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentor-ship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Are you interested in joining an innovative team that is at the forefront of solving complex business problems? Supply Chain by Amazon will allow merchants to leverage Amazon’s fast, reliable warehousing and transportation capabilities and advanced data science to efficiently move products from manufacturers to customers, keeping merchants in stock while lowering costs and simplifying inventory management. Come join the team that’s making this vision a reality.Key job responsibilities- Own customer research, benchmarking, strategy, technical deep-dives, roadmap planning and execution for your domain and project workstreams- Work across engineers, designers, sales, and operations to define, build and iterate on seller-facing experiences and supply chain capabilities - Bring your product vision to life by driving day-to-day product development from design through to release, managing trade-offs, stakeholder management and communication, and measuring success criteria- Champion your product internally and externally, all the way up to Amazon senior leadership and senior executives of our business customersAbout the teamJoin Amazon Warehousing & Distribution, a startup-like environment within Amazon serving omni-channel merchants. We seek a someone who is motivated by a fast-paced and highly entrepreneurial environment looking to make instant impact. You will leverage your deep technical product management expertise and customer obsession to identify opportunities to help us accelerate at scale and innovate quickly for our customers.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of technical product or program management experience ...

As the Senior Product Manager - Technical, you will be responsible for defining and delivering transformative generative-AI focused customer experiences that showcase our industry-leading Devices products. Leveraging your deep technical expertise and customer obsession, you will drive the vision, strategy, and execution of innovative on-site experiences using the latest technology that captivate and delight millions of users. Key job responsibilitiesAs an owner of the Amazon onsite experience for Devices, we work backwards from the needs of customers to solve ambiguous problems. As a Product Manager on this team, you will:• Set the vision for your product space and outline a roadmap that impacts the customer experience and delivers incremental value to your business.• Work with business leaders, scientists, engineers and UX designers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of customer-facing experiences at scale.• Work on a variety of challenging problems that have the potential to significantly impact Amazon’s business and customer experience.• Manage prioritization and trade-offs for speed to market, performance, and features.• Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership.• Create program goals and related metrics, track progress and manage through obstacles to achieve goals.• Leverage technology, including ML and generative AL, to improve the impact of your solutionsAbout the teamOur team is the technical arm of the Devices Online Sales and Marketing group. The team's charter is to build systems and programs that help customers discover, choose, purchase, and use Amazon Devices, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, and Fire TV products, and more. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.AFT is seeking a product manager to help us define high visibility/ impact products for a green field initiative, at the heart of Amazon's operations. In this role, you will work across business and technical organizations to break down complex business requirements into manageable products to solve complex technical problems, balance business needs versus technical constraints, and ultimately drive successful product execution in a timely and agile manner. You will have end-to-end ownership of long-term product vision and feature definition. Our Flow systems automate the flow and labor management decisions within the fulfillment facilities. From the moment inventory is scheduled to arrive into the fulfillment center it is processed and stowed to ensure its readiness to fulfill customer orders. Once the order is placed the inventory is picked and the customer shipment flows through various manual and robotic processes up until customer package leaves the fulfillment facility on its way to the customer. Our systems ensure fast and optimal flow within the building by putting just the right resources at the right locations while automatically surfacing and resolving any unforeseen risks to ensure Amazon Associate safety and experience and help Amazon to constantly keep its promise to the customers while optimizing and expanding its business operations.Key job responsibilitiesThe ideal candidate brings hands-on industry experience, and is well-versed in working across multiple partner teams to deliver complex solutions. If you have excellent judgment and communication skills, are a strong problem-solver, have the ability to influence people by creating win-win solutions, and want to make a direct impact on Amazon customers, you have found your next role.You should be comfortable engaging with all types of customers ranging from executives to developers, and warehouse operations. You should be comfortable working in a fast-paced environment. We are looking for strong business owners who can Think Big and are comfortable sharing that vision with Amazon's senior leadership.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Outbound FlowAFT’s Outbound Flow team pairs science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

The Customer Purchase Journey Product Team’s mission is to offer the most trusted and delightfully easy experience for customers to build and evaluate their shopping basket, provide their address, and complete their purchase with confidence. In this role, you will own the Thank You Page customer experience, which plays an essential role in helping customers confirm their purchase details and inspiring them to begin their next shopping journey. Key job responsibilitiesWhat you will do: - You will identify and influence the prioritization of innovative, scalable solutions to celebrate customers’ purchase decisions, ensure they can take next steps like reviewing or modifying their purchase, and present personalized recommendations based on their recent orders or previous browsing behavior. - You will improve the customer experience of liminal zones where customers expect to see the Thank You Page but instead are redirected to complete payment details or experience purchase failures. - You will partner with dedicated UX designers and engineer teams to define the product vision and roadmap, champion the customer experience, drive the experimentation strategy, deep dive on business metrics and more. - You will collaborate with the hundreds of partner teams that innovate across the purchase experience in a given year, gaining rare insight to Amazon-wide strategic initiatives and priorities. - Beyond your experience area, you will own mechanisms or other goals that improve team efficiency and accelerate innovation. What you will learn: - You will become adept at managing competing priorities, making high judgement decisions, writing PR FAQs, navigating ambiguity and complex relationships. - You will further develop written and verbal communication skills to influence and work with senior management. - You will develop skills in A/B testing, product thinking, and working cross-functionally with UX and engineering teams to drive experiences across all devices (desktop, mobile app, etc.) and in all geographies. - You will build relationships and learn about the initiatives driven across our broader organization, which powers Amazon’s most visited experiences (e.g. Homepage, Product Detail page, Navigation, etc.). About the teamWe care deeply about our people and are proud of our commitment to both building and maintaining an inclusive environment where everyone can be successful. Each month, we dedicate a full, meeting-free day towards learning and development; encouraging team members to innovate and focus on the work they’re most excited about, watch broadcast videos, learn new skills, work on career growth etc. We celebrate our successes and are vocally self critical; we learn together. We employ “no meeting Fridays”. BASIC QUALIFICATIONS- Bachelor's degree- - 3+ years experience owning/driving roadmap strategy and definition- -Experience with feature delivery and tradeoffs of a product- -Experience contributing to engineering discussions around technology decisions and strategy related to a product- -Experience managing technical products or online services- -Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Come be a part of a rapidly growing $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.About the Role: We are seeking a highly experienced and strategic Principal Technical Program Manager to lead our Security Operations initiatives, with a primary focus on SecOps and fraud risk management. This pivotal role will be responsible for driving the development, implementation, and optimization of our security operations to protect our company, customers, and assets from evolving cyber threats and fraudulent activities.A successful candidate will have a mix of deep technical security knowledge, effective communication, and a demonstrated track record of successful complex and large-scale project deliveries. We are looking for leaders who like to solve problems and remove obstacles. If you enjoy leading cross-functional teams of engineers, developers and program managers, and you are skilled at organizing, driving, and communicating laterally and upwards, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. Every day, you will have the opportunity to engage with systems that are at the cutting edge of technology.Key job responsibilities• Lead and oversee complex, cross-functional security operations programs and initiatives, ensuring alignment with overall business objectives and risk management strategies.• Design, implement, and maintain robust SecOps processes, tools, and frameworks to enhance our security posture and operational efficiency.• Develop and execute a comprehensive fraud risk management strategy, including the implementation of advanced fraud detection and prevention systems.• Collaborate with senior leadership, engineering teams, and other stakeholders to identify security gaps, prioritize initiatives, and drive continuous improvement in our security operations.• Manage and optimize the incident response process, ensuring rapid and effective handling of security incidents and potential fraud cases.• Lead the integration of security tools and technologies into our existing infrastructure, focusing on automation and scalability.• Establish and track key performance indicators (KPIs) for security operations and fraud prevention, providing regular reports and insights to executive leadership.• Stay abreast of emerging security threats, fraud trends, and industry best practices, incorporating this knowledge into our security strategy.• Mentor and develop team members, fostering a culture of security awareness and continuous learning.• Manage relationships with cross organizational partners, ensuring alignment with our security objectives and compliance requirements.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- Bachelor's degree in Computer Science, Information Security, or a related field; Master's degree preferred- 10+ years of experience in information security- 5+ years’ experience in at least two of the following areas: threat intelligence, security engineering, data mining, information security, security operations/incident response, cyber-crime investigations or intelligence, fraud prevention, cyber threat hunting ...

Are you looking for a high-impact product management role that will delight millions of selling partners? Are you comfortable presenting your ideas to senior leaders? If yes, then we want to talk with you. Selling Partners depend on us to provide accurate and transparent financial information to help them manage and grow their business. We are looking for a Principal Technical Program Manager to lead technical programs for building financial solutions across Web, API, and mobile for selling partners. You will work with business, tech, and operations teams across the company to drive improvement and build products to achieve our vision towards unparalleled financial accuracy and transparency. The right person for this role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will also be responsible for setting project management standards and expectations and delivering large, cross-functional projects.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? Are you passionate about improving customer experience?We are seeking a Principal Product Manager-Technical to join the Voice of Customer (VOC) team within the Worldwide Customer Service (CS) organization. We are a cross-functional product, program, science, and engineering team who own a suite of world-class products, tools, and services focused on delivering real-time customer sentiment, feedback, and insights to a vast array of teams and leaders across Amazon.In this role, you will be responsible for driving the vision and product roadmap for Amazon’s flagship suite of VOC products, tools, and services. You will lead requirements gathering, prioritization of feature development, and own driving product metrics and business outcomes. You will partner closely with program managers, business leaders, and software engineers, as well as our data and research science teams to identify opportunities, develop strategies, and launch new products and features that deliver valuable customer insights and drive large-scale business impacts. You will be a trusted thought leader within a team that obsesses over the Worldwide CS experience and the applications and tools supporting their day-to-day interactions with customers. You are expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. This position has a high degree of visibility to senior executive leaders across Amazon, so you will need to be able to communicate clearly and compellingly at all levels and to both technical and non-technical audiences. You should have a positive attitude, collaborative work style, and strong work ethic; you will work fast and smart, and adapt and iterate quickly. Key job responsibilities- Define and drive the multi-year vision for the VOC product portfolio- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of AI/Large Language Models (LLMs)- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Deliver 3 Year Plan, Vision, PRFAQS, and Business Requirement (BRD) Docs.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Influence senior leaders across Amazon and communicate Amazon CS' AI/ML vision, strategy, goals, status, and customer impact.A day in the lifeOn a daily basis, in addition to working with teams within CS and VOC, you'll have a chance to work across the many teams, functions, and business verticals that contribute to Amazon’s growth. You will work closely with senior leaders across Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. You will be responsible for key workstreams including product strategy and delivery (PRFAQs, BRDs), stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- Experience in technical product management, program management or engineering- Experience owning/driving roadmap strategy and definition- Experience owning feature delivery and tradeoffs of a product- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of product management experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years experience managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry.- 5+ years experience in Construction or Project Management.- 5+ years experience in on-site construction trades (mechanical, electrical, general) Vendor Management. ...

We are seeking a Principal Product Manager - Tech to drive the vision and roadmap for end to end delivery of Amazon's optimized packaging station. In this role you will define, execute, and deliver a simplified and harmonized customer experience, while establishing new standards across the packaging portfolio. This role is inherently cross-functional - you will work closely with Product, Engineering, Program Management, Design, Finance, Marketing, Legal, Privacy, and Safety to envision, develop, and launch innovative end product. Key job responsibilities* Lead the development of the product vision, strategy and roadmaps for your product area, creating buy-in with stakeholders* Work closely and collaboratively with Design and Product teams from partner organizations* Collaborate with Engineering and Operations to develop detailed, crisp business requirements that can be used to create product specifications and architectures * Manage prioritization and trade-offs between customer experience, time-to-market, entitlement, and operational support load* Manage execution of current products concurrently with planning future products, proactively resolving issues that may impede the team’s ability to meet strategic, financial, and technical goals* Lead cross-functional work streams with teams including Product, Engineering, Software, Program Management, Design, Finance, Marketing, Legal, Privacy, and PR to deliver features on time and in full* Identify and track key performance indicators, work towards optimizing KPIs, and communicate progress effectively to senior leadership* Manage 1-2 Product Mangers, working as a team for your product areaAbout the teamWhen customers shop online, handling the delivered package is their first physical contact with the order. The MSP organization works backwards from this customer experience to deploy packaging technologies that harmonize with Amazon’s priorities on safety, productivity, sustainability, regulatory risk, and cost. We develop mechanisms to match our expanding product catalog to the finite set of boxes available in our fulfillment centers (FCs). We own initiatives that replace traditional corrugate boxes with less wasteful options, including flexible pack types (padded and unpadded) and forgoing Amazon packaging altogether (“Ship In Product Packaging”, SIPP). We design and deploy automated packing technologies across our network, to augment labor productivity and eliminate safety hazards by reducing manual work. Lastly, we are the source of packaging information for various internal stakeholders, including forecasts for operational/financial planning, and positioning for public corporate communications (e.g., shareholder disclosures).BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- 8+ years of end to end product delivery experience- Experience technical product management- Experience in technical product management, program management or engineering ...