Project/Program/Product Management--Technical

We believe that Amazon is the best place in the world to do indirect tax calculation and collection work. Amazon strives to be the Earth’s most customer-centric company, where people can find and discover virtually anything they want to buy online. One byproduct of that mission entails becoming one of the world’s largest collectors of online indirect taxes and fees – including US sales taxes, EU value-added taxes, and other global transaction taxes. The Tax Engine Business Team ensures that Amazon has the right technology and processes to calculate, collect and invoice those taxes accurately in a rapidly changing business and tax environment. Additionally the team also supports continued business growth and innovation by providing world-class services to millions of our customers and Selling Partners all over the world.Amazon is looking for a Senior Product Manager-Technical to join its eCommerce Service's Indirect Tax Calculation – Tax Engine Business team. This team operates in a dynamic and fast-paced environment, striving to ensure Amazon's tax technology and processes are accurate and adaptable to a changing business landscape.In this role, you will play a pivotal part in driving the development and success of our indirect tax calculation products. You will be responsible for providing technical product requirements documents, collaborating with software and business teams throughout the entire project lifecycle –from design-to-delivery, manage tax and testing related queries, and ensuring the delivery of high-impact solutions that meet customer needs and drive business growth. You will also be/become a subject matter expert in tax technology trends and challenges, leveraging this expertise to add value to our customers and differentiate our solutions in the marketplace. Future growth opportunities to take on different types of projects and programs over time are possible within the scope of this team. Key job responsibilitiesAs a Senior Product Manager-Technical on the Tax Engine Business Testing Products team, you'll spearhead the development and enhancement of critical testing tools and frameworks for Amazon's global tax calculation systems. Your primary focus will be on ensuring the quality, reliability, and accuracy of these mission-critical regression testing components through advanced methodologies.You'll lead initiatives to modernize and expand regression testing capabilities, including:* Updating regression suites to leverage cutting-edge technical infrastructure* Improving auditability, data sharing, and security of testing processes* Creating scalable processes to efficiently backfill and maintain a growing library of automated test cases* Defining and refining regression test coverage metrics and dashboardingA key responsibility will be addressing testing challenges faced by the Tax Engine organization. This includes:* Developing new intake processes and prioritization frameworks for testing tool enhancements* Collaborating closely with engineering teams to implement high-impact testing features* Establishing regular touch points with engineering to provide guidance on test implementationYou'll also drive overall testing process improvements, such as:* Enhancing bug and issue management workflows specific to testing* Serving as the primary point of contact for resolving test-related issues* Ensuring TEA and TEB teams have visibility into testing metrics for informed decision-makingYour role will require extensive partnership with stakeholders in Product(TEB), Engineering(TEA), and Operations(TEB) to understand their testing needs and pain points. By delivering robust testing solutions, your work will directly impact the reliability of tax calculation systems, builder productivity, and Amazon's ability to innovate at scale while maintaining strict accuracy and compliance standards for Tax.A day in the life* Meeting with tax, business, and software teams to understand their needs and identify the associated indirect tax calculation and collection implications. Identifying the required technical, process and operational changes to support those needs. Developing product functional and user experience requirements, feature specifications, and standard operating procedures.* Actively participating in projects throughout their lifecycle to ensure that the requirements are met – to include making tax rules configurations, specifying and reviewing test cases, troubleshooting issues, and ensuring alignment across teams.* Understanding your customers (consumers, sellers, taxing authorities, and Amazon internal teams) to ensure that our product development consistently meets the objectives and experience expectations of our customers. Developing long term product strategies and associated product roadmaps – seeking consensus to prioritize those strategies, documenting trade-offs, and removing obstacles as necessary. * Providing general indirect tax calculation and collection super subject matter expertise to internal and external teams – including legal, customer service, public policy, media relations, business development, tax software vendors and service providers, taxing authorities and other governmental entities, and industry and tax groups.* Engaging deeply on technical decisions with engineering teams (internal and/or external). Expected to define both functional and non-functional technical requirements, using your technical expertise to contribute to development discussions that center on how a product solution is designed or expected to be constructed, and correctly identifying when appropriate push back is necessary. * Presenting and discussing technologies that have/haven’t launched (accurately), communicate to engineers why a particular technology feature is useful/has value, explaining an API (in detail), discussing how to handle the architectural differences between two technology offerings, and driving the right technology design outcomes.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Amazon Robotics Workcell Technologies cross functional TPM owns an integrated hardware, software, and AI product. In this role you are a product owner and responsible for driving execution and delivery at Amazon scale. As a Senior Technical Program Manager, you will be responsible for delivering a complex, high-impact cross-functional product that spans hardware, software, AI, and operations across multiple organizations and geographies. You will own the entire product lifecycle from defining the program's mission and vision to driving delivery and measuring success. You'll be responsible for overall strategy, resource allocation, and aligning business and technical stakeholder needs. Your technical breadth across hardware, software, and AI will be crucial in driving system architectures, making informed decisions, and setting engineering priorities. You'll need to be adept at risk management, data-driven decision making, and process optimization. You will regularly exercise you communication skills to write narratives, present to senior leadership, and build consensus among diverse teams. You will drive organizational planning, mentor team members, and participate in the career development of other technical program managers. This role requires a blend of strategic thinking, technical expertise, leadership skills, and the ability to navigate complex organizational dynamics to deliver impactful results.Key job responsibilitiesManage large, complex technology products across multiple teams and organizationsDevelop and execute the overall product strategy from concept to deliveryCommunicate effectively with various functional stakeholders, including senior leadershipSet clear goals, priorities, and make data-driven decisionsCollaborate with customers, stakeholders, and engineering teamsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience managing and delivering integrated hardware and software products ...

Are you a GenAI builder that wants to think fast, dive deep, and build? We are seeking a GenAI specialist Principal SA to join our Artificial General Intelligence (AGI) Solutions team to work with Foundation Model (FM) teams alongside internal and external Generative AI customers to build the applications of the future.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon FM's, AWS Bedrock, and other AWS GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of AGI FM ecosystem and showcase the art of possible.- Drive deep architectural discussions and design exercises to create solutions built with Amazon FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamAmazon AGI Solutions Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagemetns to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As a Sr Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially Partners to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.In this role:- You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. - You will be willing to take on any challenge and make a significant impact for your customer.- You will enjoy working with US Intelligence Community to help them envision transformational cloud initiatives. - You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.- You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.- You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.- You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.- You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.- You have business and financial acumen to manage the scope, timeline, and budget of each individual project.- You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.- You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of customer-facing, large scale implementation consulting experience across multiple cross-functional teams.- 1+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.- Bachelor's Degree or equivalent experience.- Current, active US Government Top Secret Security Clearance ...

We are looking for an experienced technical program leader to lead our sales abuse prevention team engineering and science roadmap, focused on detecting and preventing abuse via reviews, external channels (e.g. social media, 3P websites), internal search and competitor abuse. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We aim to detect and deter bad actors who seek to manipulate Amazon’s community content, e.g. reviews, feedback, Q&A, etc. and product placement, e.g. Search, P13N, Ads, etc. to gain an unfair competitive advantage. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We empower other Amazon teams that similar needs to benefit from our expertise and services. We are looking for a Principal Technical Program Manager that can apply critical thinking and innovate in fast-paced environment, where their decisions directly influence Amazon’s customers shopping experience. Some of the projects this leader will work on include designing new frameworks that allow Amazon remove the reliance on human decisioning in favor of machine learning, building new software architectures that allow us to quickly react to changes in fraud and abuse trends, and launching new services to prevent abusive or fraudulent behavior before it reaches Amazon’s customers.We are a diverse team that is passionate about operational excellence and high-quality deliverables. We value transparency, empowerment, experimentation, and appreciation. Our solutions influence the products and plans of multiple internal teams, and we design and build systems that directly influence the shopping experience of millions of customers.Key job responsibilities- Lead the effective and efficient design and delivery of complex operations automation for new Fraud and Abuse prevention mechanism, working across all engineering disciplines.- Interact with key stakeholders to define and deliver against project goals, including both technical and operational deliverables.- Collaborate cross functionally to support extensible solution development and integration.- An ideal candidate has experience with complex system design, including experience integrating hardware and software deliverables- Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results- Lead the development and decomposition of comprehensive functional requirements & specifications, partnering with Product Management, Operations, Science, Engineering and business stakeholders.- Identify, assess, track and mitigate issues and risks at the program level- Create, maintain and disseminate project information to stakeholders- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities- Develop and drive engineering project schedules- Deliver programs across all engineering disciplines including Science, Software, Regulatory Compliance, Systems, and Quality- Triage, prioritize, and execute against incoming requests from Product Management, Business Teams and RoadmapBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The AGI Sensory & ML Builder Services is looking for a Principal Product Manager - Technical (L7) to help shape and develop the next generation infrastructure solution to train and build Amazon’s foundation models. Amazon AGI is innovating rapidly to build and release AI Foundation models, and to support these initiatives the AGI Sensory & ML Builder Services team is building a unified modeling solution to enable experimenting and training across model modalities with minimum friction. This unified solution will be built on top of the our purpose-built high performance compute system to drive efficiency, high resiliency, and best in class performance for training some of the world’s largest models. The PMT will dive deep on the different foundation model building use cases and will work closely with science and MLE teams across AGI to capture requirements, define optimal user experience, and set roadmap for the engineering and product team to deliver on. The ideal candidate will have outstanding communication skills, extensive product management experience, passion and familiarity with AGI, and ability to bring clarity in a highly ambiguous environment. They will be comfortable with complex architecture and will enjoy working in a fast-paced environment with high impact.Key job responsibilities• Build solutions to drive efficiency and lower builder friction, meet a high bar for UX, and enable innovation at scale• Manage and execute large projects from start to finish including project management, defining core and guardrail metrics, problem solving, defining requirements and managing technical execution of changes.• Engage with stakeholders and customers throughout the entire product lifecycle• Define and drive creative, detailed product definition of new capabilities• Manage prioritization and trade-offs among competing high value opportunities• Work closely with engineering teams to deliver products to users• Partner across organizations to maximize leverage and minimize duplication of workBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Amazon Traffic Engineering builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. We identify and support the foundational infrastructure capabilities, tools, and datasets needed to support rapid global expansion of Amazon's SOA (Service Oriented Infrastructure) infrastructure, built on top of AWS technologies. Our team focuses on robust and scalable architecture patterns and engineering best practices, driving adoption of ever-evolving and cutting-edge AWS technologies.As a Principal TPM, you will take ownership of managed connectivity architecture that spans multiple products like Cloud Architected Network, BigMesh for centralized traffic management and SOA policy implementation at Amazon. Our team builds and operates innovative hosted compute platforms that empower Amazon's retail engineers to build architectures for their business solutions that are secure, available, productive, and cost efficient.This position requires a program management background and direct experience managing large deliverables across multiple teams and organizations. You will create and drive high-level vision and strategic roadmap for Amazon managed connectivity architecture for SDO ( Stores, Devices and Others). A Principal TPM anticipates areas that require cross-organization alignment, as well as uses great judgement to balance deliverables, constraints, and dependencies to construct achievable and manageable milestones. Your ability to understand the big picture and plan ahead for dependencies and roadblocks is crucial. Our vision is to make Amazon’s Service Oriented Architecture (SOA) more manageable and developers more productive by building an ecosystem of managed abstractions that allow Amazon Retail developers to focus on their unique business logic and business operations, knowing that security, authentication, authorization, load balancing, throttling and routing “just work” and are always consistent with Amazon best practices.Come help us create and evolve the abstractions that make developing software at Amazon even more powerful and flexible!Key job responsibilities• Drive complex cross-functional requirements • Coordinate the work across multiple teams and organizations within Amazon• Own strategic roadmap and tactical milestones and own the updates to various stakeholders• Manage timeline, dependencies, and deliverablesBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service (CS) Customer Engagement Technology (CET) organization is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSA) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages.CET powers CS by developing cloud-based contact center products. Our contact center technology is used by CSAs around the world to power millions of customer conversations.The Contact Center Management Solution Team within CET is looking for a Senior Product Manager - Technical to define and execute our roadmap for customer service call center management products. This role will work across CS Technical Development, AWS Technical Development, Operations, and retail business verticals. Specifically, you will be identifying and prioritizing features required to scale CS global call center management products on a cloud-based infrastructure, allowing CSAs to handle customer contacts anywhere in the world.You will be part of a Global Product and Technology team whose innovations and strategies will influence what we build and how we manage our global contact centers. You will partner with teams of Software Development Engineers and Technical Program Managers to execute and iterate to meet the needs of customers who contact Amazon CS.A successful candidate is an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has experience managing complex business challenges. You are customer obsessed and not afraid to get your hands dirty navigating requirements from different business teams. You have a strong bias toward data driven decision making, and an innate ability to understand how metrics relate to business problems and with each other. You are willing to experiment, fail fast, learn and iterate to improve. You understand and account for the implications of your work to frontline operations.Key job responsibilities- Lead Product Definition: Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents including customer and market feedback, competitive analysis and business metrics to inform direction.- Define Product Vision: Including future roadmap, investment, innovation and experimentation.- Lead Technology Vision: Work with technology teams to align development with product roadmap.- Lead Product Launch: Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans.- Lead Product Operations: Including monitoring and response to customer feedback, continuous product improvement and business growth.- Lead interaction with Cross Functional Teams: Including working closing with high-energy team consisting of Engineers and Program Managers and executive leadership, making tradeoffs based on customer requirements, QA/testing of the product.A day in the lifeYou will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects and adhere to business plans towards shared objectives. You will be responsible for key workstreams including stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.BASIC QUALIFICATIONS- 5+ years of technical product management experience- Bachelor's degree or equivalent- Ability to communicate both business and technical topics to stakeholders and customers- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Demonstrated solid judgment and effective communication skills. Ability to see the big picture, while navigating technology and partner development decisions and trade-offs- Experience with contributing to engineering discussions around technology decisions and strategy related to a product ...

The DOS-Tech org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization.As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DOS tech and science teams. Key job responsibilitiesThe DSO org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization.As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DIAL tech and science teams. A day in the lifeThis is a highly visible role that interacts across a broad set of orgs and requires developing relationships and partnerships with senior leaders within Lab126, Finance, Sales/Marketing, and SCOT. About the teamAmazon’s devices business is continuously increasing in complexity, from the original Kindle to the current portfolio of 50+ devices across 10+ countries. To effectively allocate inventory across customer demand and deliver insights to internal teams you will need to understand customer behavior, interdependencies with other systems, analytical tools, and goals of key stakeholders. You will lead the definition of the long-term strategic vision, creation and execution of the product roadmap, interaction with technical teams, testing with end users, and communication with senior leadership.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Job DescriptionThe Operations Program Manager (OPM) is a versatile professional with technical expertise in a wide range of operations projects. This role focuses on environmental compliance, supply chain management, and sustainability initiatives across the product lifecycle. The OPM will work closely with cross-functional teams including hardware development, legal, supply chain, manufacturing operations, quality, and sustaining teams to define solutions, understand regulatory requirements, drive business decisions, and execute strategies.Key job responsibilitiesProject ManagementOversee projects spanning the entire product lifecycleManage new product reviews and label reviewsEnsure subject matter experts are executing on meeting regulatory requirementsMaintain policies and procedures related to operations and complianceRespond to inquiries from regulators and customersIdentify potential risks early in projects and create mitigation plansManage complex infrastructure projects from start to finishFind ways to speed up project delivery and remove obstaclesKnow when and how to escalate serious issues to leadershipDevelop solutions for unexpected problems that arise during projectsEnvironmental ComplianceManage compliance for components, devices, and packagingAttend weekly regulatory intake meetings and assess impact on businessReport on regulatory items affecting the company or delegate to appropriate teamsCoordinate with packaging and hardware compliance teams on regulatory changesLiaison with infosec and software teams for security and software-related regulationsSupply Chain ManagementEnsure compliance with recycled content requirementsOversee social responsibility initiatives in the supply chainEstablish and maintain an effective product compliance programServe as technical lead for triaging regulatory laws and their applicationsSustainability InitiativesCreate, execute, and report on sustainability goalsConduct lifecycle assessments for productsDevelop sustainability fact sheetsLead efforts to reduce waste within the manufacturing supply chainDrive Climate Pledge Friendly program participation on Amazon.comCoordinate supplier renewable energy initiativesBusiness Development SupportCreate processes for self-serve sustainability information for RFP/RFI or new business pitchesDevelop and maintain a portal for business development managers to access sustainability and compliance informationHardware Development EngagementActively participate in hardware development core team meetingsProvide expertise on environmental compliance, sustainability, and regulatory matters to hardware teamsEnsure alignment between hardware development and operational compliance requirementsReporting and CommunicationLead monthly sustainability syncs to align progress on goalsProvide written weekly reports for the eero Leadership Program Review (ELPR)Summarize key updates, challenges, and progress on compliance and sustainability initiatives in the ELPR reportsReport on sustainability and compliance initiatives to stakeholdersCommunicate effectively with cross-functional teams and external partnersBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? Are you passionate about improving customer experience?We are seeking a Principal Product Manager-Technical to join the Voice of Customer (VOC) team within the Worldwide Customer Service (CS) organization. We are a cross-functional product, program, science, and engineering team who own a suite of world-class products, tools, and services focused on delivering real-time customer sentiment, feedback, and insights to a vast array of teams and leaders across Amazon.In this role, you will be responsible for driving the vision and product roadmap for Amazon’s flagship suite of VOC products, tools, and services. You will lead requirements gathering, prioritization of feature development, and own driving product metrics and business outcomes. You will partner closely with program managers, business leaders, and software engineers, as well as our data and research science teams to identify opportunities, develop strategies, and launch new products and features that deliver valuable customer insights and drive large-scale business impacts. You will be a trusted thought leader within a team that obsesses over the Worldwide CS experience and the applications and tools supporting their day-to-day interactions with customers. You are expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. This position has a high degree of visibility to senior executive leaders across Amazon, so you will need to be able to communicate clearly and compellingly at all levels and to both technical and non-technical audiences. You should have a positive attitude, collaborative work style, and strong work ethic; you will work fast and smart, and adapt and iterate quickly. Key job responsibilities- Define and drive the multi-year vision for the VOC product portfolio- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of AI/Large Language Models (LLMs)- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Deliver 3 Year Plan, Vision, PRFAQS, and Business Requirement (BRD) Docs.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Influence senior leaders across Amazon and communicate Amazon CS' AI/ML vision, strategy, goals, status, and customer impact.A day in the lifeOn a daily basis, in addition to working with teams within CS and VOC, you'll have a chance to work across the many teams, functions, and business verticals that contribute to Amazon’s growth. You will work closely with senior leaders across Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. You will be responsible for key workstreams including product strategy and delivery (PRFAQs, BRDs), stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- Experience in technical product management, program management or engineering- Experience owning/driving roadmap strategy and definition- Experience owning feature delivery and tradeoffs of a product- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of product management experience ...

How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.Amazon Delivery Choices team is seeking an innovative and highly-analytical principal product manager to be part of a startup product team innovating shopping experience and driving vision for delivery experience worldwide. You'll be accountable for the design and strategy of ship options interplay and messaging strategy at Checkout. This is a highly visible position that requires strong collaboration with tech teams, influencing across multiple teams, businesses, and senior leaders (VPs, SVPs). The role requires a deep understanding of customer needs and thinking big about how we can make the customer experience seamless and delightful.The ideal candidate is experienced product builder and possesses the ability to build strong cross-functional relationships to define and implement a best-in-class customer delivery experience. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You have excellent judgment and high standards. You articulate well, are a persuasive communicator and a great writer. You are motivated by complexity and dive deep, but drive simple, innovative solutions for customer-facing experiences. You are excited by technology, passionate about learning and view every customer interaction as an opportunity to create an exceptional customer experience. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging current experiences.Key job responsibilities• Lead product strategy and vision for ship option interplay and messaging at Checkout. Think big about the needs of our customer and Amazon fulfillment network. Drive products and features that will delight the customer and improve our business.• Define a creative, high quality product roadmap based on product strategy and vision.• Partner with key Operational, Tech, Business, and Product experts across the company to lead, support, and influence the strategy for the program. Create buy-in for the product strategy and roadmap both internally and with key external partners.• Write crisp strategy and business-specific documents for a varied audience, including executive leadership and partner teams.• Proactively identify & clear hurdles and closely manage prioritization to achieve strategic, customer experience, financial, and operational goals. • Partner closely with engineering leaders to foster a collaborative and empowered culture. Drive dialog with engineering teams to deliver product launches.• Continuously test and learn, leveraging data to drive decision-making.About the teamFor millions of customers worldwide, the Delivery Experience team provides innovative ways to get what they want and need, enabling the choices they make on every order, every day. During checkout, customers see options such as No Rush, Arrives in fewer trips, and Amazon Day to simplify their delivery experience. This product leader will play a pivotal role and operate with high degree of autonomy to develop vision, align with leaders, develop new features and collaborate with cross-functional teams (checkout, internal DEX teams, last mile) and with product development teams (engineering, UX, science) to define and deliver on product roadmap.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Systems TPM on the Kuiper Enterprise Service Delivery team you will collaborate with engineering, product management, and business development leaders to engage with enterprise customers. In this role you will collaborate with the team evaluating commitments during the pre-sales stage, plan and execute technical on-boarding and acceptance testing for Kuiper Satellite Services delivered to customers.Key job responsibilitiesYou will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally. You will support Proof of Concepts, demos, and tech trials at Executive Briefing Centers (EBCs), roadshows, and on-site with customers. You will also support field service partners and system integrators who work closely with Kuiper to deploy and validate our LEO satellite solutions, providing best practices and resolving critical escalations.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeIn this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you’ll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions.About the teamYou will be joining a team focused on driving enterprise service delivery mechanisms for all of the customer facing hardware, software and systems for Project Kuiper.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 4+ years of working directly with engineering teams experience- 4+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.Key job responsibilitiesIn this role:-You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.-You will enjoy working with US Intelligence Community to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.-You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.-You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.-You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.-You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.-You have business and financial acumen to manage the scope, timeline, and budget of each individual project.-You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.-You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS-5+ years Project Management / Engagement Management experience managing enterprise-level IT projects, responsible for driving results.-1+ year of hands-on experience in Agile and implementation of project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc.) and source code management products.-Bachelor's Degree or equivalent experience.-Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Taking time away from work for significant life events, such as the birth or adoption of a child, a serious illness, or the loss of a loved one, as well as needing accommodations/adjustments to when, how, and where they work to have an equitable experience is a critical need for our employees. Our vision is to make Amazon more accessible for people with disabilities globally every day, and deliver a 100% frustration free experience to Amazonians who need a leave or accommodation.Amazon’s Disability and Leave Services (DLS) team within the People Experience & Technology (PXT) organization is building best-in-class 1P solutions to deliver a delightful experience for Amazonians. We are building mobile and web experiences integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before, and we are breaking new ground. The Principal Product Manager – Tech (PPMT), is a strategic technical product leader who owns the three-year vision, roadmap, and delivery for our primitive products to support delivering a seamless end to end experience for Amazonians. Amazon is excited about replacing legacy 3P systems with innovative and scalable 1P systems built as primitives. The PPMT will build upon this transformation to drive the strategy to build an integrated end-to-end experience for all Amazonians, Applicants, and Candidates – from initiating a request to getting what they need, whether that is a leave or accommodation. At Amazon, Accommodation and Leave Management encompasses a suite of technically complex products that are responsible for the end to end lifecycle of an employee’s request. These products include the case management platform as well as other upstream and downstream 1P systems that enable self-service, pro-active and reactive communication and engagement, delivering with speed for our customers while automating repetitive tasks to optimize cost for Amazon. DLS has embraced Gen AI to move faster in delivering superior experiences for our customers and is a great place to continue to learn and grow at Amazon.Key job responsibilities- Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals- Write and review PR/FAQs and other strategic documents with senior leadership- Champion the use of emerging technologies like Generative AI to continuously raise the bar for our customers - Build features and functionalities that help us deliver bar-raising experiences for over a million customers globally- S/he influences business priorities and technical strategy to foster shared understanding of the customer experience, and brings clarity to drive Think Big ideas, enabling cross-functional teams to work more efficiently and in alignment with the strategy- Adapt the DLS approach to meet the needs of our customer, business and program stakeholders, and any technology teams involved- Proactively mitigate risk, drive clarity, and foster shared understanding by asking detailed questions about proposed solutions, and effectively collaborating with engineers, designers, TPMs, and business leadersBASIC QUALIFICATIONS- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Proven experience leading cross-functional teams to deliver products and projects on tight deadlines and proven ability to manage multiple, competing priorities simultaneously ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleThe Twitch Ad Products team's goal is to help streamers earn money by connecting them with brands they authentically endorse and offering the best ad experiences for their communities. We are looking for a product leader who has experience leading product initiatives from concept to successful launch. The ideal candidate is a strong communicator with high levels of customer obsession, strong technical judgment, demonstrated ability to build scalable processes and products, and is an independent operator, experienced working across teams to deliver on behalf of customers.As a Sr. Product Manager on the Ad Products team, you’ll have an end-to-end ownership of the product(s), design, and technology required to ensure our end customers have a relevant and compliant Twitch advertising experience, reporting to the Director of Ad Products.You can work from San Francisco, CA; Seattle, WA; New York, NY with West Coast (PST) hours.You Will:- Lead the development and execution of a bold customer-focused product strategy and vision for identity, addressability, and brand suitability; ensuring compliance with privacy and accessibility regulations- Collaborate closely with cross-functional teams, including engineering, science, policy, operations, and business stakeholders, to define and execute a product roadmap- Work back from our customers by learning from their feedback, behavioral measurements, and other data sources to identify pain points and ensure we are building the right features over time.- Monitor key performance indicators (KPIs) and analyze metrics to measure the impact of addressable inventory, identify areas for improvement, and drive optimization.- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Collaborate with other teams at Twitch and Amazon to elevate our overall advertising experience.- Own your launches by partnering with engineering, marketing and other teams to maximize the outcomes of your team's work.Perks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- 5+ years of work experience as a Product Manager- Experience leading cross-functional initiatives- Experience defining 1-2 year product strategies, and working on associated roadmaps.- You are a tireless advocate of the needs of our customers - both our creators and customers.- You understand when and how to use product analytics and product experiments.- You can translate your product ideas into expected impact. ...

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with DoD customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of DoD customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Technical degree or equivalent experience- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience developing software code in one or more programming languages (java, python, etc.)- Current, active US Government Security Clearance of Top Secret or above ...

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesWe are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience implementing information systems aligned with the Joint Special Access Program Implementation Guidance- Current, active US Government Security Clearance of Top Secret or above ...

Locations available are New York City and Seattle. Physical Stores Ads is a rapidly growing team within Amazon Advertising whose mission is to drive outsized advertising with Amazon’s physical stores and have our advertiser customers prefer our offerings when it comes to reaching and engaging in-store shoppers, measuring impact, and achieving their advertising goals. Our primary customers are advertisers who sell products within our stores. Advertisers not endemic to the stores are also our customers, and we can offer unique ways to reach customers out-of-home and in the context of their shopping activities.In this role, you will develop greenfield advertising solutions that help advertisers reach customers in the physical world, including Amazon's owned and operated physical stores and 3P out-of-home placements. This is a true "day one" opportunity to surprise and delight advertisers and advance the advertising industry forward.The Principal PMT will guide our technical development teams and be the all up accountable individual to make their product line a success. This role will encompass aspects of strategy, technical product development, detailed analysis and commercialization. You will build long term plans and drive execution against those plans. You will be responsible for building many of our capabilities from the ground up, navigating green field opportunities, delighting our customers, and building long lasting and growing ads business. This is a truly unique opportunity to be on one an exciting, cutting edge, and distinctive initiative with high visibility from senior leadership.The right candidate will possess strong problem-solving skills and the ability to identify and test business opportunities across a new domain. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.You must be able to communicate up, down, and out, to both technical and business leaders. Strong preference for domain expertise in out-of-home advertising. You must be able to successfully drive and build ad products and balance the business needs against technical constraints. You must be able to take large, complex problems and break them down into manageable components, then deliver them in a successful and timely manner. Being a self-starter, showing maturity, high judgment, negotiation skills, ability to influence, ability to partner effectively with 3P tech partners, analytical talent and leadership are essential to success in this role. This is a unique and rare opportunity to get in on the ground floor and help shape our Advertising and Physical Stores technologies, products and business.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...