Project/Program/Product Management--Technical

Taking time away from work for significant life events, such as the birth or adoption of a child, a serious illness, or the loss of a loved one, as well as needing accommodations/adjustments to when, how, and where they work to have an equitable experience is a critical need for our employees. Our vision is to make Amazon more accessible for people with disabilities globally every day, and deliver a 100% frustration free experience to Amazonians who need a leave or accommodation.Amazon’s Disability and Leave Services (DLS) team within the People Experience & Technology (PXT) organization is building best-in-class 1P solutions to deliver a delightful experience for Amazonians. We are building mobile and web experiences integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before, and we are breaking new ground. The Principal Product Manager – Tech (PPMT), is a strategic technical product leader who owns the three-year vision, roadmap, and delivery for our primitive products to support delivering a seamless end to end experience for Amazonians. Amazon is excited about replacing legacy 3P systems with innovative and scalable 1P systems built as primitives. The PPMT will build upon this transformation to drive the strategy to build an integrated end-to-end experience for all Amazonians, Applicants, and Candidates – from initiating a request to getting what they need, whether that is a leave or accommodation. At Amazon, Accommodation and Leave Management encompasses a suite of technically complex products that are responsible for the end to end lifecycle of an employee’s request. These products include the case management platform as well as other upstream and downstream 1P systems that enable self-service, pro-active and reactive communication and engagement, delivering with speed for our customers while automating repetitive tasks to optimize cost for Amazon. DLS has embraced Gen AI to move faster in delivering superior experiences for our customers and is a great place to continue to learn and grow at Amazon.Key job responsibilities- Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals- Write and review PR/FAQs and other strategic documents with senior leadership- Champion the use of emerging technologies like Generative AI to continuously raise the bar for our customers - Build features and functionalities that help us deliver bar-raising experiences for over a million customers globally- S/he influences business priorities and technical strategy to foster shared understanding of the customer experience, and brings clarity to drive Think Big ideas, enabling cross-functional teams to work more efficiently and in alignment with the strategy- Adapt the DLS approach to meet the needs of our customer, business and program stakeholders, and any technology teams involved- Proactively mitigate risk, drive clarity, and foster shared understanding by asking detailed questions about proposed solutions, and effectively collaborating with engineers, designers, TPMs, and business leadersBASIC QUALIFICATIONS- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Proven experience leading cross-functional teams to deliver products and projects on tight deadlines and proven ability to manage multiple, competing priorities simultaneously ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Echo Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.THE ROLEWe are seeking a highly experienced Principal Product Manager - Tech to join our Device OS team. This senior-level position requires an expert in operating systems and multimedia capabilities with a proven track record of leading complex technical products. In this role, you will spearhead the strategy and execution of key initiatives that shape the future of Amazon's device operating systems, with a particular focus on multimedia features and capabilities. A successful candidate will operate as both a strategic and tactical leader through their deep subject matter expertise in multimedia domains including: - Video: encode/decode, video pipelines and frameworks - Audio: focus, volume, A/V sync, etc. - Camera or graphics frameworksWorking on an OS also means we seek a candidate who has proven experience with: - SoC selection and OS bringup on SoC, - Codec support and DRM implementation - Strong knowledge of media players, ad-insertion, streaming formats, and supporting app developersKey job responsibilities• Work closely with engineering teams and customers to define a vision, prioritize features, author requirements, and clarify development for delivering multimedia features in the Device OS• Lead the strategy and execution of key initiatives that shape the future of Amazon's device operating systems• Collaborate with cross-functional teams to identify opportunities, set priorities, and deliver high-impact features and improvements• Gather and analyze market research, user feedback, and data to inform product decisions• Develop and maintain detailed product requirements documents and user stories• Ensure successful implementation of product features by working closely with engineering teams throughout the development process• Communicate product plans, milestones, and results to senior leadership and stakeholders• Mentor and guide other product managers on the teamBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of technical product or program management experience ...

Amazon Traffic Engineering builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. We identify and support the foundational infrastructure capabilities, tools, and datasets needed to support rapid global expansion of Amazon's SOA infrastructure, built on top of AWS technologies. Our team focuses on robust and scalable architecture patterns and engineering best practices, driving adoption of ever-evolving and cutting-edge AWS technologies.As a Principal PMT, you will take ownership of managed connectivity architecture that spans multiple products like Cloud Architected Network, BigMesh for centralized traffic management and SOA policy implementation at Amazon. Our team builds and operates innovative hosted compute platforms that empower Amazon's retail engineers to build architectures for their business solutions that are secure, available, productive, and cost efficient.This position requires a product management background and direct experience managing large deliverables across multiple teams and organizations. You will create and drive high-level vision and strategic roadmap for Amazon managed connectivity architecture for SDO. To be successful in this role, you are motivated to take on challenging problems, display good business judgment, and demonstrate experience leading cross-functional teams. We are looking for a proven ability to execute both strategically and effectively, and someone who is excited to take on new, ambiguous projects. This position requires a solid technical background, and you should be customer-focused with a passion for driving innovative infrastructure within Amazon's retail SOA. Prior AWS experience is desirable but not required.Our vision is to make Amazon’s Service Oriented Architecture (SOA) more manageable and developers more productive by building an ecosystem of managed abstractions that allow Amazon Retail developers to focus on their unique business logic and business operations, knowing that security, authentication, authorization, load balancing, throttling and routing “just work” and are always consistent with Amazon best practices.Come help us create and evolve the abstractions that make developing software at Amazon even more powerful and flexible!BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We’re seeking an experienced Infrastructure Technical Program Manager to oversee data center build projects in Columbus, OH and Latin America regions. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in tactical project management of highly technical initiatives and core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration is a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience.- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).- Experience with varying scenarios of infrastructure builds. ...

Are you a AI builder that wants to think fast, dive deep, and build? We are seeking a GenAI specialist Principal SA to join our the Amazon Nova Solutions team to work with Foundation Model (FM) teams alongside internal and external Generative AI customers to build the applications of the future.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon Nova FM's, AWS Bedrock, and other AWS GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of amazon Nova FM ecosystem and showcase the art of possible.- Drive evaluation strategy, metric design, and evaluation data design for real-world use cases- Drive deep architectural discussions and design exercises to create solutions built with Amazon Nova FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamAmazon Nova Applied AI Solutions Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagemetns to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

We are looking for an experienced product leader to lead our sales abuse prevention team, focused on detecting and preventing abuse via reviews, external channels (e.g. social media, 3P websites), internal search and competitor abuse. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We aim to detect and deter bad actors who seek to manipulate Amazon’s community content, e.g. reviews, feedback, Q&A, etc. and product placement, e.g. Search, P13N, Ads, etc. to gain an unfair competitive advantage. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We empower other Amazon teams that similar needs to benefit from our expertise and services. We are looking for a Principal Product Manager that can apply critical thinking and innovate in fast-paced environment, where their decisions directly influence Amazon’s customers shopping experience. Some of the projects this leader will work on include designing new frameworks that allow Amazon remove the reliance on human decisioning in favor of machine learning, building new software architectures that allow us to quickly react to changes in fraud and abuse trends, and launching new services to prevent abusive or fraudulent behavior before it reaches Amazon’s customers.We are a diverse team that is passionate about operational excellence and high-quality deliverables. We value transparency, empowerment, experimentation, and appreciation. Our solutions influence the products and plans of multiple internal teams, and we design and build systems that directly influence the shopping experience of millions of customers.Key job responsibilitiesDefine the multi-year vision for the spaceBuild and manage high quality product roadmaps based on your vision and strategyWork backwards to determine what the initial building blocks to achieve that vision will beWork with key business stakeholders, engineering partner teams, science partner teams, Search, Pricing, Promotions, stakeholders (Meta, LinkedIn, Tiktok) and Fraud and Abuse Prevention to build out requirements for the different phasesWork with our in-house engineering and science team to build and innovate in the spaceManage prioritization and trade-offs for speed to launch, performance, and featuresGain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadershipCreating program goals and related metrics, track progress and manage through obstacles to achieve your objectives.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 7+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 3+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

We are looking for an experienced Principal Product Manager to lead our effort in designing and delivering GenAI products for Amazonians. This position plays a crucial role in shaping the future of our employee experience by creating new and novel GenAI solutions that improve Amazonian experience and productivity. The ideal candidate will have a strong background in product management and in working on science products.You will collaborate with Applied Scientists, Engineers, and business line customers across the company to define product vision. You make choices on feature selection, science, engineering, and evaluation while judging various solutions. You are driven by data and use user anecdotes to develop product strategy. You discover potential in business domains to utilize emerging technologies like GenAI, latest scholarly research, etc. You write Vision docs, PRFAQs, and 3YP documents to gain sponsorship from the leadership team for execution. You manage stakeholders and engineers to align everyone on the common goal and deliver your product vision. Your drive adoption and quantify the impact of the products. You have a passion for enhancing employee experience through GenAI solutions and continuously seeking innovative ways to deliver for customers, while rigorously measuring the impact of your work and constantly iterating.A day in the lifeYou will:• Think Big to define and drive the product vision for GenAI products that can be leveraged across PXT domains.• You will influence cross-functional teams, including economists, applied scientists, and designers to develop cutting-edge products that improve employee experience and productivity.• Define feature selection and evaluation framework to drive product decisions and improvements• Dive deep and partner with engineering and science team members and partner teams to write detailed business and technical requirements• Deliver 3YP, Vision, PRFAQs, and BRD docs.• Own end-to-end product lifecycle.• Create quick and strong stakeholder relationships• Influence priorities and business strategy through quantitative and qualitative contributions.• Drive adoption of the products and measure impact.• Improve products and programs through direct interaction with stakeholders and users.• Continuously absorb and share knowledge about the latest product and scientific developments relevant to GenAI space• Mentor and support other team membersAbout the teamThe PXT Central Science Team uses economics, behavioral science, statistics, and machine learning to develop process improvements and products that simultaneously improve Amazon and the lives, well-being, and value of work of Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience- Must have delivered 3YP, Vision, PFRAQs and BRDs. ...

At Amazon, we're embarking on an exciting journey to revolutionize how our Worldwide Grocery Store Tech (WWGST) operates, and we need a visionary Senior Product Manager to lead the charge. Imagine being at the forefront of creating a unified data ecosystem that spans across all our Grocery banners, and business functional areas empowering decision-makers with trusted, certified data at their fingertips.Key job responsibilitiesIn this role, you'll be the architect of our Information Governance Program, weaving together the diverse data tapestries of our various Grocery operations into a single, coherent source of truth. Your mission, should you choose to accept it, is to break down silos, harmonize data practices, and build bridges between teams that have historically operated independently.Picture yourself collaborating with a mosaic of talented professionals - from data engineers diving deep into our systems, to business intelligence gurus crafting insightful reports, to analysts crunching numbers, and fellow product managers shaping the future of our platforms. Your day might start with a strategic planning session for transitioning from third-party solutions to our own robust, first-party alternatives, and end with you presenting to executives on how your initiatives are driving more confident, data-backed decision-making across all Grocery banners.You'll be the champion of data quality, the guardian of data use, and the steward of data ownership. Your work will touch every corner of our Grocery ecosystem, from the bustling aisles of Whole Foods to the innovative operations of Amazon Fresh. You'll need to navigate the complexities of cross-functional and cross-banner work, using your sharp communication skills to unite diverse teams under a common data vision.This isn't just about implementing best practices - it's about defining them. As part of our Information Governance team, you'll have the opportunity to shape the very foundation of how Amazon WWGS uses data to drive business forward. Your impact will be felt in every data-driven decision, in every banner, in every market we serve.We're looking for someone who doesn't just manage products, but drives data governance. Someone who can see the big picture of how certified, trusted data can transform an organization, yet isn't afraid to roll up their sleeves and dive into the details. About the teamAmazon Grocery Data and Technology (GDT) team is the central data team for Amazon Grocery, consisting of engineering teams (BIEs/DEs/SDEs). We are the direct owner of (a) Infrastructure and services used for reading, processing, reporting and enrichment of grocery data; (b) Productivity tools; (c) Reporting solutions for worldwide 1P and 3P customers across the following businesses: Amazon Fresh Grocery (AFG), Whole Foods Market (WFM), Amazon Go, Amazon Grocery Partners, etc.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience with technologies like Hadoop, Rules based systems and Machine learning- Experience in data analytics and data engineering.- Experience in building and driving data governance standards ...

Digital Acceleration (DA) is a core technology team that powers eCommerce for worldwide Amazon Digital Businesses such as Prime Video, Books, Audible, Music etc. Businesses use DA capabilities to sell digital content and subscriptions to customers, to ensure these are accurately and completely recorded in Amazon general ledgers, and to calculate and pay royalties etc.As part of this overall strategy, we are seeking an experienced, results-oriented Technical Product manager to lead product management for the royalties and payments domain in DA. In this role, the candidate will be responsible for setting the vision and strategy for the next generation Royalties and Vendor Payment solutions for Amazon Digital businesses. The candidate will work closely with engineering and product teams within DA, Amazon Digital businesses and other stakeholder teams to define product requirements and build the roadmap to automate royalty calculation, payment and accounting processes. The ideal candidate for this role will have strong ownership, business and product sense combined with a solid understanding of technical and business concepts. You will need to thrive and succeed in an entrepreneurial environment without being hindered by ambiguity. High judgment, ability to influence, analytical talent, exceptional communications, the ability to partner with technical and non-technical stakeholders and leadership are essential to success in this role.Key job responsibilities- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningAbout the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Do you like helping U.S. Federal Civilian agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- Experience in automation through devops scripting (e.g. shell, python, ruby, powershell)- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

The Real Estate Portfolio Manager is responsible for maintaining and optimizing the AMER leased data center portfolio through effective asset management, process improvement, and strategic decision making. This role will have the opportunity to participate in all facets of effectively managing a real estate portfolio including lease compliance, managing landlord/tenant relationships, tenant alterations, executing lease related documents, and driving overall strategy. Additionally, this role will have the opportunity to drive cost savings and avoidance while engaging in special projects and stretch goals. Requirements for this role include reading and interpreting lease language, lease negotiations, partnering with key stakeholders, and streamlining processes. The ideal candidate will also demonstrate strong written and verbal communication skills who can work independently and possess a high level of competence in performing a full range of portfolio management responsibilities.Key job responsibilities• Perform strategic portfolio analysis, supporting business stakeholders during the site exit and renewal process• Define KPIs, track critical dates, and build mechanisms to track key portfolio metrics• Perform CAM reconciliations and annual budget updates• Drive portfolio optimization through process improvement, cost savings/avoidance, and standardized lease language• Negotiate, draft, and manage lease related legal documents• Partner and seek alignment with internal stakeholders including business development, legal, finance, and economic development• Manage the landlord/tenant relationship through lease compliance, escalation, and de-escalation• Ability to report on portfolio metrics, analyze data, and provide monthly/quarterly business updatesA day in the life**Why AWS** Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS• Minimum 4 years’ experience in portfolio management, asset management, and/or real estate transactions• Ability to read and interpret lease language, understand critical lease dates, and effectively manage landlord/tenant relationships • Strong written and verbal communication skills• Ability to work independently on complex projects in an ambiguous, fast-paced environment• Experience with lease administration software platforms ...

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems. We are seeking a talented and solutions-oriented Technical Program Manager (TPM) to contribute to delivering transformational innovation to the business. As a Tech Transformation TPM, you will work closely with field specialists, BIM engineers, system development engineers and cross-functional teams to improve the quality and productivity of automation deployment for Amazon’s fulfillment network. This role includes the following responsibilities:- Implement innovative technologies by driving process change and managing stakeholder engagement- Develop a technical understanding of Transformation programs, such as Reality Capture, to tailor deliverables to various customers and ensure on-time delivery- Own complex scheduling and resource balancing for Transformation initiatives and programs- Analyze data and devise metrics to track impact of programs on deployment, including cost savings, deployment efficiency, and scalability- Monitor the progress of Transformation team goals, ensuring prompt updates and reporting to leadership- Partner closely with technical leads to assess the business impact of new initiatives and recommend the best options based on quantified benefits, costs, and operational impacts- Manage competing priorities across a wide range of stakeholders, ensuring time is focused on the highest value activities and issuesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in Mechanical Engineering, Aerospace, Electrical Engineering, Physics, Operations Research, or equivalent- Ability to understand and discuss technical concepts, schedule trade-offs, and evaluate new concepts with technical leads- Experience with program management, tracking complex schedules, and allocating resources- Experience working across teams, defining program requirements, and optimizing cross-team processes to improve efficiency and delivery- Confidence operating independently and working with ambiguity- Ability to deliver in a fast-paced environment- Excellent verbal and written communication skills ...

Stay local, shop global! Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and is at the forefront of Amazon’s global expansion strategy. We have maintained a startup culture and are looking for a Program Manager with an entrepreneurial mindset to lead next level of challenges to scale the low ASP program to worldwide customers.This position requires strong self-motivation and program management skills. The ideal candidate will have the ability to work closely with product and technology teams to develop automated solutions for complex international problems. This position will be part of the Cross Border Product and technology team which has global responsibility. You will have the opportunity to program manager a key S-team goal initiative. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different locations.In this role, your key responsibilities will be:· Stakeholder management and communication· Centrally Program manage Communication across different stakeholders. Partner with Product and Tech teams · Think big and invent new ways to improve Cross Border program· Mining and analyzing data for metrics and decision support· Driving results by exercising judgment using available information Key job responsibilitiesProgram Manager a key S-team goal Initiative which spans across 20+ countries.Invent and Simplify and build processes for effective communication and launches.Reporting and Data AnalysisA day in the lifeTrack Daily/Weekly Status of launchesManage various stakeholder meetingsSupport Product and Tech teams with Stakeholder communicationProvide Status updates to leadershipDeep dive on blockers and work with teams to unblockAbout the teamCross Border team works enabling Amazon WW selection offering to international customers. Cross Border selection team supports three business models, Core Exports and Global Stores and GPP.Our goal is to provide access to the full breadth of Amazon selection to every customer: Cross-border programs are intended to supplement locally available selection We offer deals and promotions, closeout surplus stock, and in some areas, introduce customers to global brands We uphold brand integrity by replacing grey market offerings with a transparent source of authentic products We provide a superior CX compared to virtual post, which customersBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of data analysis experience- Experience managing Stakeholder across different timezones. ...

Amazon EC2 (Elastic Compute Cloud) networking is looking for a dynamic and seasoned product leader to help define and build the future of cloud computing for high performance computing. Customers today are rapidly evolving and looking for ways to bring large language ML models and gen AI to their organizations and applications. These customers rely on Amazon EC2 and EFA to provide elastic, high performance, secure, and cost effective resources to scale their infrastructure to keep up with their changing business needs. Within EC2, you will work with a team that defines the strategy and roadmap for delivering this performance, scale and in many cases new features/products to customers. As a member of the broader EC2 Product Management team, you'll join other highly respected product and engineering leaders to create the future of the computing platform.You will be responsible for full lifecycle product management of compute and networking solutions that have an outsized impact on accelerating digital transformation across several customer workloads including AI/ML, generative AI, databases, High Performance Computing, and more. This is a unique opportunity to innovate across all layers of the solution stack (ranging from end customer applications all the way down to the core infrastructure including Elastic Fabric Adapter, and the AWS custom chip Nitro). You will have strong ownership over strategy, product definition, feature prioritization, messaging, pricing, adoption, customer interaction, sales enablement, and team development. This is a high visibility and high impact role that will interact with all levels of AWS leadership.The ideal candidate is excited about the incredible opportunity cloud computing represents and is deeply passionate about working with great teams that deliver the highest quality services. You are naturally customer obsessed and thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills.Key job responsibilities· Lead the definition and execution of the product strategy for EC2 compute features and Elastic Fabric Adapter for high performance computing applications.· Define and gather the customer inputs to make high-quality product and roadmap decisions.· Work with leaders across AWS, Amazon, and our partners to deliver cutting edge innovation all while working backwards from customer needs.· Define product requirements, priorities, methods for measurement and track their execution and success.· Communicate with senior management on project status, strategy, risks, and issues.· Work closely with multiple engineering teams and designers to deliver results to customer.About the teamThe EC2 networking product team has product leaders that own a portfolio of 30+ products and services. We have a broad mix of experience levels and tenures, and we foster an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign initiatives and product areas based on what will help each team member develop into a better-rounded product manager and enable them to take on more ambiguous ideas in the future.BASIC QUALIFICATIONS- 7+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- 5+ years of working as a Technical Product Manager experience ...

Alexa Smart Home is evolving Alexa into an intelligent, indispensable companion that helps customers get the most out of the technology in their home. Our homes are an important part of our daily experiences, now more than ever. They are where life happens, where we grow up, where we laugh, bond and feel safe and secure. We are an organization committed to bringing the next generation of Alexa Smart Home experiences to customers. We are looking for an experienced Technical Product Manager who has a passion for innovating on behalf of customers using the latest Large Language Model (LLM).Key job responsibilitiesAs a part of the Smart Home Voice Experience team, you will be responsible for helping customers to control, configure, and troubleshoot their smart home devices, using a natural and conversational style, powered by Large Language Model (LLM). You will own and be responsible for defining the roadmap and implementing features to enhance the voice interaction experience. You will build experiences and measure success using quality KPIs.A day in the lifeAs a Senior Technical Product Manager, you have an enormous opportunity to impact the customer experience, design, architecture, and implementation of products and services. You will drive product strategy and definition, and collaborate with UX design, engineering and science to develop and launch features. You will deliver recommendations to senior executives and drive alignment across levels, functions, and organizations.The ideal candidate has a passion for innovating on behalf of customers, solid understanding of the software development process, and a demonstrated track record of delivering new features and products. They value collaboration, data-driven decision making, learning, autonomy, and can comfortably communicate with others, in both technical and non-technical roles.About the teamThe Alexa Smart Home Voice Experience team is a group of tenured Amazonians working on a singular mission to offer a best in class voice experience to control smart home devices. You will be working alongside a team of high performing individuals who love challenges and experimentation. We are led by a tenured Amazon leadership team that is committed to team growth and team member satisfaction.Checkout this video of how customers are using Smart Home devices with Alexa: https://www.aboutamazon.com/news/devices/how-alexa-makes-the-emerald-forest-even-more-enchanting#VideoBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The mission of the Customer Engagement Technology (CET) team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering on the Self Service and Automation (SSA) team.Join Amazon’s CET SSA team, a core part of our mission is to revolutionize customer experiences through automation and self-service technologies. As a Principal TPM on this team, you will lead the design and implementation of next-generation solutions that leverage cutting-edge Gen-AI technologies to enhance customer interactions. Your role involves driving projects that innovate and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale.As a Principal TPM, you will work closely with a team of dedicated engineers, scientists, and product managers to harness the transformative power of Generative AI (GenAI) and Large Language Models (LLM) to resolve every customer issue at the first contact and improve our customer and associate experiences. You will navigate technical challenges, manage project escalations, and make critical trade-offs between business needs and technical constraints. Your ability to gather diverse inputs from stakeholders, develop cohesive project plans, and execute these plans effectively will be crucial.This role offers a significant scope of responsibility, directly impacting strategic projects that drive substantial improvement in customer satisfaction. You will engage with leaders across the company, contributing to initiatives that shape the future of automated customer engagement at Amazon.Key job responsibilities• Manage the end-to-end lifecycle of complex technology projects (focused on Gen AI and Automation) within CET SSA, from conception through launch.• Anticipate and address bottlenecks, provide escalation management, and make strategic trade-offs rooted in business and customer priorities.• Develop comprehensive project plans, influence stakeholders across multiple domains, and ensure alignment with broader business goals.• Drive innovation within the CET SSA domain, leveraging AI and machine learning to enhance customer interactions.• Maintain constant communication with cross-functional teams and stakeholders to ensure transparency and alignment on project goals, roadmaps, and deliverables.• Support delivery of vision and long-term planning, business requirements, and PRFAQ documents.A day in the lifeIn this role you will track deliverables of our science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence priorities to meet shared objectives. You will be responsible for key workstreams including stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of product leaders, scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleThe Twitch Ad Products team's goal is to help streamers earn money by connecting them with brands they authentically endorse and offering the best ad experiences for their communities. We are looking for a product leader who has experience leading product initiatives from concept to successful launch. The ideal candidate is a strong communicator with high levels of customer obsession, strong technical judgment, demonstrated ability to build scalable processes and products, and is an independent operator, experienced working across teams to deliver on behalf of customers.As a Sr. Product Manager on the Ad Products team, you’ll have an end-to-end ownership of the product(s), design, and technology required to ensure our end customers have a relevant and compliant Twitch advertising experience, reporting to the Director of Ad Products.You can work from San Francisco, CA; Seattle, WA; New York, NY with West Coast (PST) hours.You Will:- Lead the development and execution of a bold customer-focused product strategy and vision for identity, addressability, and brand suitability; ensuring compliance with privacy and accessibility regulations- Collaborate closely with cross-functional teams, including engineering, science, policy, operations, and business stakeholders, to define and execute a product roadmap- Work back from our customers by learning from their feedback, behavioral measurements, and other data sources to identify pain points and ensure we are building the right features over time.- Monitor key performance indicators (KPIs) and analyze metrics to measure the impact of addressable inventory, identify areas for improvement, and drive optimization.- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Collaborate with other teams at Twitch and Amazon to elevate our overall advertising experience.- Own your launches by partnering with engineering, marketing and other teams to maximize the outcomes of your team's work.Perks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- 5+ years of work experience as a Product Manager- Experience leading cross-functional initiatives- Experience defining 1-2 year product strategies, and working on associated roadmaps.- You are a tireless advocate of the needs of our customers - both our creators and customers.- You understand when and how to use product analytics and product experiments.- You can translate your product ideas into expected impact. ...

At Ring, our software is what creates unique experiences for our customers. From seeing who’s at your front door, to sharing precious moments with loved ones, or searching for proof of extraterrestrial life, Ring’s software platforms strives in keeping people close to what’s important.The primary responsibility of the Principal Product Manager - Technical (Principal PMT) is to own and drive multiple software services and platforms as products. As a Principal Technical Product Manager in the Ring Application Platform Team, you will help create and drive the product strategy, vision, and roadmap, with a high degree of ownership over critical features that emphasize customer experience. This role is inherently cross-functional - you will work closely with HW/FW/SW engineering, product design, security, legal, privacy, customer experience facing product leaders, devices teams, and executive teams to envision, develop, and launch innovative platforms to be leveraged by millions of devices.Key job responsibilities- Manage the entire product life cycle from inception to launch- Drive the development of the strategy, roadmap, and business plan for your product areas while working with various teams.- Be a passionate advocate for the customer; understand and articulate customer needs, conduct ongoing customer research, leverage internal knowledge and expertise, and prioritize market requirements- Inspire the team with the product vision, and work cross-functionally to bring that vision to life- Write requirements documents, define use cases and CX, and own the business metrics and KPIs for your products, services and platform- Drive product launches, including working with public relations, marketing, executives, and other product management team members- Serve as the product expert, assisting marketing with press briefing, industry talks, and white papersA day in the lifeA day in the life of a successful candidate will require them to be both creative and analytical. They will effectively navigate matrix organization where product, engineering, and program exist in different reporting structures and VPs. They will be adept at synthesizing a variety of technologies and capabilities into software solutions that Ring’s customers love. This person will be customer obsessed and love our products. They will have a proven track record of building and scaling successful cloud based software solutions. This person will be responsible for driving platform roadmaps while balancing tight delivery timelines.About the teamFirst and foremost, the Ring App Platform Team believe that good software comes from motivated and passionate people. Guided by Amazon's Leadership Principles and our Organizational Tenets, we strive to build innovative services that create amazing experiences for our customers, creates value for our businesses, and drives revenue for the RBKS, Amazon, and our partners. We are committed to supporting each other by sharing knowledge, providing feedback, and pitching in when needed. We improve our own capabilities through training, job rotations, knowledge sharing, and innovation. We continuously monitor our performance and constantly adapt to feedback.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

We are seeking a Data Center Operations Subject Matter Expert that will be responsible for liaising between the service team owners that run the suite of AWS tools that enable our customers to leverage cloud technology in ways that no other company does and our Data Center Operations teams on the ground that care and feed the hardware that makes this possible. This candidate will be working on changing the face of Cloud technology in the region. This role is based in the National Capitol Region. As a Data Center Operations (DCO) Subject Matter Expert you will work as a force multiplier for the Operations team, whose primary responsibility is the running and maintaining of DCO projects, maintenance, and upkeep of the datacenter. Our ideal candidate possesses a natural curiosity, sharp analytical skills, a self-driven approach to identifying work and implementing solutions, and is excited to pioneer on behalf of customers. This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, working with other organizations to drive systemic issue resolution, liaising with service teams and driving project schedules. You will also be responsible for setting project management standards and delivering large, cross functional projects across the Amazon dedicated cloud environment. You will apply both business and technical acumen in a fast-paced, ambiguous and innovative environment.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities* Apply project management methodology to manage scope, plan work, coordinate resource deployment on tasks, analyze risks/develop mitigation strategies and proactively identify and resolve issues.* Own goals involving cross functional projects and stakeholder management.* Solve customer projects by applying technical and problem solving skills.* Provide leadership and perspective, and drive stakeholders to decisions in ambiguous situations.* Apply continuous improvement methodologies to analyze and understand existing processes and workflows.* Develop and manage detailed program schedules and report weekly progress and risks to senior leadership teams across multiple sites and functions.* Participate in team meetings for metric analysis and daily/weekly goals achievement.* Contribute to the development of other team members.* Confident working in a Linux and CLI environment, and working with pre-written network configurations.* Help define metrics to increase our customer uptime* Enforcing Amazons Security Best Practices* Interact with third party vendors & contractors* Contribute ideas to improve operational efficiency* Engage with service owners and close communication gaps with DCO teams across the ADC organization* Share knowledge and help educate less technical staff on the best practices related to all service owner issuesAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in I.T. Related field or equivalent military experience- 2+ years of hand-on experience with server hardware- 2+ years of project management experience- Current, active US Government Security Clearance TS/SCI with Polygraph ...