Business Operations Manager, Tech Business Management

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible’s Technology department enables the customer experience and infrastructure for our users and creators to have our audiences experience the power of the spoken word. The various teams’ work impact mobile apps, web pages, back-end services, infrastructure and systems. The Tech Business Management function helps our teams and leaders manager our large portfolio of workforce, budget, contracts, and various operational aspect to run an healthy organization. This role will be a key member of the team.ABOUT YOU You are an exceptional program manager who consistently delivers high-quality results across multiple projects and initiatives. You are customer-centric in your approach, always prioritizing the needs and satisfaction of your stakeholders. You are a skilled problem-solver, adept at identifying issues and finding practical solutions to overcome challenges. Your strong communication skills allow you to effectively collaborate with cross-functional teams and stakeholders, ensuring alignment and progress.As a Program Manager, you will...- Manage Audible’s Technology organization workforce regular reporting for core KPIs. Collaborate with HR and Recruiting partners to ensure a “single source of truth” for Tech workforce data - Support workforce projections, benchmarking analysis and other workforce information for Tech as needed - Support Audible Tech budget tracking, budget operations and contractor management through partnership with Finance, Accounting and Procurement teams- Provide program management for Tech workforce and engagement initiatives, such as the employee recognition program and others- Support Business Management in improving existing workflows, solving through automation where ever possible- Provide support for operational projects for the CTO and his senior leadership as needed ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Risk Manager, Trust & Safety , Buyer Safety Experience

At Amazon, our Buyer Safety Experience team is dedicated to empowering customers with the information they need to make safe and informed purchasing decisions. We're at the forefront of designing and implementing cutting-edge experiences, tools, and technologies that protect and enhance the Amazon buying experience. Our mission is to maintain buyer trust without disrupting the customer journey. We achieve this delicate balance through innovative display experiences that accurately identify and mitigate risks while allowing us to learn and adapt quickly. As a valued team member, you'll have the opportunity to: 1. Shape the future of buyer experiences for both new and existing products and services 2. Identify and implement improvements to customer experiences, processes, and risk controls 3. Develop risk assessment research and mechanisms to help evaluate threats 4. Define technological, procedural, and control enhancements to mitigate identified risks 5. Collaborate with business, operations, and technology teams to manage risks effectively 6. Influence and strengthen the risk culture across Amazon's Buyer Safety Experience 7. Engage with stakeholders throughout the company, including public policy, risk, compliance, and legal functions This global role offers an exciting opportunity to thrive in a dynamic, fast-paced environment. The ideal candidate will excel at: - Balancing strategic thinking with tactical, detailed execution - Working independently and tackling ambiguous problems - Identifying and addressing significant challenges - Adapting to rapid and frequent changes Join us in our mission to protect Amazon's customers and contribute to a safer e-commerce ecosystem.As a successful candidate you will have the opportunity to participate in creating new buyer experiences of new products and services, as well of our existing processes and systems. You will identify opportunities to improve the customer experience, processes and controls to mitigate risk and improve operational performance. You will also contribute to the development of risk mechanisms to help the business identify and evaluate internal/external risks, and help define the technology, processes, and control improvements required to mitigate them. You will work with business, operations, and technology teams to help them manage risks to their business, while influencing the broader risk culture across Amazon’s Buyer Safety Experience. You will also engage with stakeholders across the company, including other specialized fraud, risk, compliance, and legal functions. This position supports a global organization and is an exciting opportunity to be a part of a dynamic and high paced environment. You must be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, identifying and facing big challenges and adjusting to sudden and frequent change. A day in the lifeHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Knowledge Management Office, Account Health Support

The Account Health Support (AHS) Team is looking for a Knowledge Management Office (KMO) Program Manager to join our Global Operations and be a leader on our team. We are seeking a talented, data driven, and proven individual with experience in operational integration within the training and content creation space to support AHS worldwide across various functions. The KMO Program Manager will be a key person to shape the resource creation, training, and career development of the Account Health Support team. The ideal candidate should be able to work in a cross functional, fast-paced environment; has strong program management and communication skills.As the AHS KMO Program Manager, you will be responsible for creation and execution of an aggressive roadmap that will support a global team. Success candidates are collaborators who work closely with cross functional teams to effectively prioritize and deploy training programs based on customer and business need. The role demands thought clarity, dynamic cross-functional partnership, and strategic thinking to innovate on behalf of our customers.Key job responsibilities•Develop content and curricula to support onboarding of new employees, and development of tenured employees• Manages relationship with stakeholders to understand content and training needs• Conducts data analysis deep dive to measure training impact• Works backwards – demonstrates planning capability to execute on deliverables (manages stakeholders, and coordinates details).• Supports development of all AHS KMO support positions (Site Trainers,certified instructors, content POCs)Writes narratives to communicate changes to training mental modelA day in the lifeThe KMO program manager will work with various stakeholders to ensure that our team of global Specialists have the necessary resources (training and content) to support Sellers via multiple communication channels. The successful candidate must demonstrate strong organizational intelligence, exceptional ability to build trust, strong verbal and written communication skills, and the ability to manage complex cross-team projects. You are self-motivated, solutions-oriented, comfortable with ambiguity, and innovative in developing best-in-class programs to evolve our strategy to connect, engage, and empower our selling partners.About the teamAccount Health Support (AHS) is a global team that provides Selling Partners with empathetic support while addressing their account health concerns.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Senior Program Manager - Vendor , NAS Vendor Summit

Amazon NAS Vendor Summit team is looking for a Sr. Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs to support the Vendor Summit event. We will use this summit to reinforce Amazon as the retailer of choice for top brands, deepen our engagement with our vendors’ most senior leaders, and showcase new innovation and launches. The Sr. Marketing and Communications Program Manager (Sr. Marketing/Communications PM) is responsible for building best in class communications, manage and execute initiatives across cross-functional teams, harmonize messaging across multiple channels, and ensure marketing initiatives are delivered to the highest standards. You will own building the team’s marketing strategy and will innovate with new tactics and channels. This role requires scoping and creating project plans, developing processes, coordinating and driving event execution, and communicating to senior management on status, risks and process changes.Key job responsibilities• Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations• Develop and present project plans that outline the creative approach, stakeholder definition, timeline, key milestones, resources, and budget Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery• Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate• Influence design and development of strategic processes• Anticipate workload and resources needed for a successful project, create and maintain work-back schedules and calendars, and hold status update meetings• Work cross-functionally to develop and manage project and campaign briefs and provide feedback on deliverables to ensure they meet the objective and raise the bar Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions• Lead weekly and monthly stakeholder meetings and manage LT updates on progress.• Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellenceA day in the lifeThe position is responsible for working with NAS Vendor Summit team to creatively reinforce Amazon as the retailer of choice for top brands, deepen our engagement with our vendors’ most senior leaders, and showcase new innovation and launches. This includes managing the strategic position of the NAS Vendor Summit by providing direction and implementation of marketing and communication for special events. This role actively develops and implements communication plans and strategies to internal and external senior leadership teams. This position will develop communication and marketing plans, align strategies, produce, edit, and publish a wide variety of content, and requires excellent writing and editing skills.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Demonstrated experience leading cross-functional programs- Demonstrated experience designing, implementing, and optimizing initiatives- Experience with data mining and data analysis ...

Senior Product Manager, Forward Deployment of Inventory, Delivery Experience

How often do you get the chance to be a founding member of a team building a game-changing delivery experience that will WOW customers? If you're excited to join a startup-style team, contribute bold ideas, and shape Amazon's delivery future with an impact visible at the SVP level, this is the opportunity for you. The Add to Delivery team is looking for a strategic product innovator to lead the Forward Deployment of Inventory through Delivery Vans. In this role, you’ll define the vision for forward-deploying inventory to fulfillment nodes, curate the selection to meet local demand, and continuously improve through experimentation. You'll identify and eliminate friction points for this initiatives, driving innovation and delivering a net-new, delightful customer experience. The Senior Product Manager for this role demands a deep understanding of Amazon’s network, a keen focus on customer needs in selection, and curiosity to experiment your way toward new solutions. The ideal candidate is an experienced product leader and team builder with a track record of exceptional results. You excel at building strong cross-functional relationships, thrive in dynamic and ambiguous environments, and can manage multiple priorities with ease. You possess excellent judgment, high standards, and strong written and verbal communication skills. You dive deep into complex challenges but deliver simple, innovative solutions for customers. You are a trusted partner, a persuasive communicator, and someone people love working with. Most importantly, you are driven to pioneer new experiences, put the customer first, and challenge the status quo.Key job responsibilities1) Develop product vision and build product roadmap in coordination with several teams. Create buy-in for the product vision both internally and with key external partners2) Think big and global about the needs of our customer (both end customers and network) . Drive innovative selection initiatives from end-to-end that will delight the customer and improve our business3) Approach complex business problems, aligning divergent stakeholder teams to a common plan4) Partner cross functionally (business, engineering, UX, finance teams) to drive innovative features that are demonstrably impactful in shaping the customer delivery experience.5) Use high judgement to make critical tradeoffs, assess benefit and impact of new features and deliver without compromising long-term thinking and customer experience.6) Passionately advocate for the customer, integrate strong and clear analysis and business rationale into sound decision making.7) Demonstrate the ability to manage multiple projects and partner relationships, including work prioritization, planning and delivery.8) Comfortable with end to end experimentation to test hypotheses and develop features.9) Knows to have fun!About the teamWe consider ourselves a start-up team with a big vision, a charter to build and “anything is possible” mindset when faced with highly ambiguous and complex problems. We are a highly collaborative and high-energy team that isn’t afraid to swing for the fences or exceed expectations even on tactical projects.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products- Experience in managing selection/product category ...

Senior Environmental Program Manager, AWS Environmental Team, Infrastructure Development

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Amazon Web Services (AWS) Environmental team is looking for an experienced senior environmental program manager (PM) to manage environmental risks and requirements throughout the site acquisition and development lifecycle for new data center and infrastructure. The Environmental PM will be a key member of the Environmental Infrastructure Development Team leading technical reviews of Phase I and Phase II Environmental Site Assessments (ESAs), brownfield redevelopment evaluations, and management of environmental liabilities associated with acquired property. You will partner with AWS stakeholders to develop regional and site-specific development strategies to enable the construction and operation of new AWS datacenters and infrastructure. You will be the lead transactional due diligence activities and develop and execute regional and site-specific environmental permitting and site management strategies for site development and operations. Candidates will have experience delivering Phase I and Phase II ESAs, health-risk assessments, and management of site investigation and remediation projects, including brownfield redevelopment. This role requires regular engagement with AWS stakeholders including Real Estate, Legal, Risk, Water, Design, Public Policy, Construction, and Operational teams, as well as external stakeholders including regulatory agencies, consultants, and contractors. A successful candidate in this role will have a proven track record of delivering multiple, high-priority projects with tight timelines requiring strong communication with partner teams, outside consultants internal and external counsel, and regulatory agencies.- Position is onsite.- Up to 25% travel may be required.Key job responsibilities- Assess environmental risks and requirements and develop mitigations and strategies to support data center siting and development strategies and site-specific project delivery. - Conduct environmental due diligence activities, including Phase I and Phase II Environmental Site Assessments, regulatory and permitting evaluations, and natural, biological and cultural resource evaluations. - Deliver environmental permits, approvals, and plans to enable on-time and compliant construction and operations for new data center locations and expansion of existing sites.- Communicate environmental requirements to internal and external project partners and collaborate with regulatory agencies, environmental consultants, design engineers, legal teams, and project managers, to facilitate the permitting process and address environmental concerns.- Coordinate with partner teams to optimize site masterplans accounting for environmentally sensitive areas and develop site development and permitting strategies that ensure that projects are environmentally responsible and sustainable and meet required timelines.- Coordinate and lead regulatory agency interactions and negotiations in support of environmental permit acquisition and regional development strategies. - Identify opportunities for process improvement, driving efficiencies, and developing initiatives to improve AWS’ management of environmental risks.- Develop, manage and track metrics to evaluate project delivery. A day in the lifeThe AWS Environmental Infrastructure Development team supports the full lifecycle of infrastructure development, beginning with site selection and due diligence and continuing through design, construction, and transition to operations. We partner with internal teams including Environmental Compliance, Real Estate, Power, Water, Design, Risk, Legal, Construction, and Operations teams to deliver new data center infrastructure that meets environmental requirements and optimizes environmental opportunities. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s degree in engineering, geology, environmental science, or related discipline.• 10+ years experience delivering transactional Phase I and Phase II ESAs, site investigation and remediation, and brownfield development in the United States• 10+ years of multi-media environmental due diligence, permitting, and compliance experience for existing sites and new development.• Experience developing programmatic approaches and tools/mechanisms to evaluate and manage a contaminated site portfolio, including coordination with finance, real estate, legal, and external agency stakeholders. • Experience with controls and financial reporting in accordance with the Sarbanes-Oxley Act for remedial activities with Construction site compliance experience. ...

Marketing Program Manager, NA Sales & Marketing

Amazon Devices — the team behind the best-selling Amazon Echo, Kindle E-Reader, Fire Tablet, Fire TV, and Home Security product lines — is seeking a Marketing Program Manager. From Day 1, the successful candidate will work with stakeholders across the Amazon Devices business to support a diverse range of marketing programs in support of new product launches and sales activities. The candidate will have exceptional analytical and project management skills, strong business judgment, and the ability to execute both strategically and tactically as required.The Marketing Program Manager will support a wide range of onsite program execution for Amazon Devices. This role will be responsible for delivering best-in-class merchandising programs and optimization of customer experience, while finding and driving efficiencies and process improvements.Key job responsibilities• Intake, project scope, project manage, and deliver milestones on time for various product launch and lifecycle marketing projects as part of their programmatic responsibilities throughout the year• Own stakeholder communications, status updates, and operational performance reporting. • Contribute and own weekly leadership updates as well as ongoing continuous process improvement. • Responsible for driving effective change management. • During execution, proactively identify roadblocks/risks to the project, drive the resolution of problems, and either manage their resolution or ensure a clear hand-off to the right owner.•Track and record operational metrics such as project progress and number of campaigns built to help the team deliver on our commitments and identify opportunities for automation.•Contribute their first-hand experiences during retrospectives and deep dives focused on marketing build processes.•Contribute to strengthening our standard operating procedures as they develop expertise in different marketing tasks.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements ...

Customer Practice Manager, AMER-US-CST

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Pre-Construction Manager II, NACF Design and Construction, NACF Design and Construction

Come build for Amazon! Amazon opened its remote doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. That customer experience is built on a foundation of innovative and highly technical Fulfillment Centers around the globe. This construction role will build and improve the physical infrastructure of Amazon's online fulfillment business.Amazon opened its doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.The Pre-Construction Manager will be a key part of the engineering team and will be responsible for project managing new building planning, design and pre-construction. This will include the extension of existing facilities and any new sites.The Pre-Construction Manager will play an integral role in the development and implementation of the North American facility network infrastructure. This role will analyze and evaluate different facility scenarios and build-out designs. In addition, this candidate has to support the standardization of the technical and facility related processes and systems.This opportunity combines construction engineering, planning, project management, facilities management, and contract management. It requires a person who can show proven ability in the planning and design, and project management / control of new and the enhancement of existing facility buildings.Key job responsibilitiesObtain and document all specifics regarding projects from site selection and transaction management. Research and compile all available information for site.Provide coordination of all engineering and architectural specifications for each building type – including but not limited to internal composite coordination, site-specific information including site surveys, existing drawings and site visits, transportation and traffic control, internal build requirement sheet (BRS) requirements, and specific line of business (LOB) requirements/standards.Coordinate initial architectural design and permit submittals as required.Develop and provide supporting documents for lease execution – for example, site plans, work letters, schedules, phasing plans, etc.Develop initial construction schedules and sequences for phasing of construction if necessary.Creation of construction estimates for capital requests, and other planning efforts.Manage due diligence, utility and other coordination efforts prior to construction hand-off.Provide complete and accurate documentation for construction handoff including but not limited to contacts, drawings, permit status, lease language & exhibits, capital request breakdown, any land load (LL) contributions or reimbursements, and any other work product that has been completed by Pre-Construction.Maintain repository for all pre-construction work product by site.Ability to travel throughout North America approximately 60% of the time.Survey facilities, develop and document procedures to audit the facility, provide evaluations and analysis, and recommend solutions to facility infrastructure, safety and security problems involving facilities and peopleNegotiate contracts and contract changes with developers and General Contractors, and present formal documentation for approval when requiredEnsure that contracts are fit for purpose, cost effective, and incorporate appropriate Service Level AgreementsProvide overall site management, coordination, planning, specification of business proposals, and coordination of subcontractorsFacilitate and team with others on due diligence evaluation of new opportunitiesAssess project performance through Key Performance Indicators for safety, quality, cost, schedule, and sustainabilityPartner with teams tasked with transition of base building management and oversight of all turnover documentationCoach and guide all project teams (developers, design engineers, general contractors, sub-contractors, internal stakeholders) throughout the full project lifecycleEnsure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issuesAudit contractors to check that the skills and competencies of contract labor are appropriate to need and they are fit to undertake the work on which they will be deployedInform developers and contractors of projected changes in resource or work demand so that they can take appropriate actionIdentify and resolve clashes, design misses, and schedule conflicts with other Amazon execution teamsEstablish and operate the information systems necessary for effective scheduling and recording of contract workReview of designs and ongoing construction for conformance to current building specificationsProvide critical review of current design standards to identify value engineering and design enhancement opportunities to be considered by internal engineering and schematic design partnersComprehensive budget tracking, forecasting, and management of assigned expansion, remodel, and new build projectsReceipt, review, and analysis of all proposed cost and time change requests as presented by external project teamsReview and guide internally requested changes for validity, impact, and ensure timely and cost sensitive incorporation once approvedLead or assist in negotiations with appropriate regulatory bodies and Authority Having Jurisdiction (AHJ) entities as requiredPositive, clear, concise, and transparent cross team communication for all aspects of project deliveryBe available during core working hoursThe role is remote and will include upwards of 60% travel regionally, with the potential of traveling to all North America locations based on the business needs.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONSBachelor’s degree in Engineering, Construction Management or comparable field 5 or more years of experience in commercial or industrial construction as an Engineer, Construction Manager, General Contractor PM, Owner’s Representative, Commercial Developer, or similar construction-related disciplines 5 or more years Project Management experience 5 or more years of experience negotiating construction, procurement and labor contracts ...

Security Compliance Specialist, Kuiper Security

Project Kuiper is an Amazon initiative to increase global broadband access through a constellation of over 3,000 Low Earth Orbit (LEO) satellites. Its mission is to bring fast, affordable broadband to unserved and underserved communities worldwide. At Project Kuiper, we are obsessed with customer trust and are seeking an individual contributor who is creative, and passionate about delivering Governance, Risk and Compliance solutions to meet Kuiper's regulatory and external assurance needs. In this role, you will work collaboratively with various business and security teams across Amazon to identify compliance needs, assess the maturity of processes and controls, design, build, and execute high-impact security or compliance programs and liaise with external auditors to ensure successful audit executions.This role is open for Sunnyvale, CA, and Redmond, WA locations.The Security Compliance Specialist in Project Kuiper's Security team will drive regulatory and certification compliance requirements for our world-class cyber and information security throughout Kuiper's technology, systems, and infrastructure. This role is at the forefront of delivering highly secure space and terrestrial broadband telecommunication services for consumer, enterprise, telecom, transportation and government customers around the world.The ideal candidate is technically experienced and innovative security, risk, compliance, and audit professional who has the ability to understand systems, security, and privacy processes, communicate to customers, and to be able to drive innovative process changes through multiple organizations and teams. You have implemented NIST control frameworks, reviewed control activities, evidence collection, and liaised with auditors.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities- Design and drive scalable processes within a GRC (Governance, Risk, and Compliance) framework to ensure compliance with Kuiper's regulatory and contractual security requirements;- Building ISO 27001, ISO 22301, NIST 800-53 and other compliance certifications and attestation programs, identifying applicable security controls, assessing compliance gaps and readiness, developing remediation strategies, and driving remediation activities to completion;- Driving certifications and assurance programs by liaising with external auditors and other Amazon security teams, articulating control implementation and impact, and establishing considerations for applying security, and risk concepts to a highly technical and complex environment;- Communicating to key stakeholders and leadership on controls implementation, audit results, compliance program metrics, key risks and areas of program improvement, as well as, seek diverse opinions and coordinate improvement efforts;- Working closely with engineering, compliance, security, and Legal teams to identify future compliance and regulatory requirements and define compliance solutions;- Serving as a subject matter expert and advisor on complex compliance issues;- Be comfortable with hands-on day-to-day problem solving and implementing quick and effective action plans to meet short- and long-term priorities.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's Degree in Cybersecurity or other related fields, or equivalent experience.- 4+ years of project/program management in a technical field.- 4+ years of IT security audit, compliance and/or relevant Federal regulatory experience. - 3+ years of FedRAMP or NIST compliance program assessment experience. ...

Category Manager, Data Center Sourcing & Procurement

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business.Amazon is seeking a motivated and data-driven category manager to support the Americas data center operations space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen , communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects. As a Category Manager, you will create and implement sourcing strategies for at least one services category and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate: · Proven experience driving large-scale process improvements resulting in measurable value · High attention to detail including proven ability to manage multiple, competing priorities simultaneously · Ability to think strategically and execute methodically · Demonstrated ability to influence teams to adopt change utilizing smart technologies · Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired · Committed to learning and expanding professional and technical knowledge · Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases · Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality · Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape · Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time · Ability to get things done and produce conclusive, measurable results within time commitments · Strong influencing skillsA day in the lifeAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL ...

Senior Product Manager, US Consumables Operations & Initiatives

Have a passion for driving change and innovation? Amazon is looking for an analytical, driven, and creative leader to join the Consumables Operations & Initiatives team to drive cross-functional projects for our Consumables businesses (Grocery, Health and Personal Care, Beauty, Baby, and Pets). The team's mission is to create business leverage through data-centric solutions and matrixed collaboration to enable new capabilities for store execution in support of customers, selling partners, and category teams. We identify ambiguous problems in line with business needs, research solutions with data-driven techniques, and build prototypes that can be scaled to production and adopted by owning stakeholder teams. This Senior Product Manager (PM) role will drive critical new features to reduce Consumables' cost to serve, including new products and capabilities to reduce customer returns and liquidated inventory for Consumables. This role will work directly with multiple internal business, technology and operations teams and leaders, vendors, and partner teams across the Consumables business.As a Senior PM within Amazon, you have the opportunity to invent new products and features on behalf of customers. You will get to work cross-functionally on driving ideas from conception to execution, developing marketing plans to drive awareness and adoption, segmenting customers and developing business models, defining and analyzing success metrics, and managing strategic projects. From Day 1, PMs are given ownership of large business areas and products, the autonomy to think strategically and make data-driven decisions, and the ability to drive significant impact to the customer experience and the business. Over your career, you will be exposed to multiple businesses and products, and pushed to grow into senior-level managers who independently run large business segments and organizations.The Senior Product Manager on the Consumables Operations & Initiatives team will be responsible for the following: - Be a single threaded owner partnering with cross functional teams to drive your product vision. - Identify capability gaps and drive products that unlock business value, influencing and working with technology, operations and business teams and leaders. - Partner with data science and analytics teams to influence innovation on existing (or to build new) systems, tools and workflows for category management. - Be a subject matter expert in Consumables Retail processes across functions like Vendor Management, Marketing and Instock.The candidate possesses a track record of successful product development, relationship management, program and project management, strong analytical and business acumen, and experience managing reporting and analysis. Great communication skills, think big, and bias for action will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to a successful result. If you’re entrepreneurial and want to innovate, build, and own transformative products and features, join us in making history.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

NeX Program Manager II, Hub Delivery

Become a leader of a diverse team, optimizing DSP on-the-road performance that enable our packages to reach the Hub Delivery Partners efficiently. The Hub Delivery Partner Program is growing in the US while planning for global reach, and we are ready to build our Hub Delivery Partner Network Execution Team! We strive to be a main contributor to satisfying delivery partner success.Hub Delivery Partners are small business owners who can be in distant rural regions, densely populated urban neighborhoods or anywhere in between. They are valued Last Mile contributors who improve the delivery experience for our customers and create a flexible, customer obsessed delivery network.Key job responsibilities- Responsible for on-the-road cost and quality metrics for the US AMZL network.- Drive improvement in our current manual configuration process of logistical, jurisdiction, developmental, operational systems and more.- Use or recommend automated configuration tools to implement CM policies and procedures.- Partner with product and technology organization overseas and identify effective solutions. Acquire configuration expertise for new products introduced.- Roll up sleeves and be on top of high-severity on-road issues to avoid/minimize impact on customers.- Utilize data to report on configuration success and identify opportunities to improve resources and processes.- Build partnerships across corporate and global stakeholders to ensure long-term scalability and adaptability.- Partner cross-functionally to quickly resolve urgent matters and escalations, removing barriers for learners.- Travel up to 10% to support new delivery station launch.A day in the lifeLead the Urban Network Execution Program Managers to drive cost and quality efficiencies in the on-the-road space. This includes partnering with key internal stakeholders such as Operation leaders, DSP program teams, and internal Hub Delivery teams (Account Management and Business Development).About the teamThe Hub Delivery Partner program is part of Amazon's fast growing and always evolving rural, urban and global delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios (from extreme density urban to super rural)!We are building the Hub Deliver network in North America while planning for global reach.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Customer Practice Manager, AMER-US-CST

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Data Center Procurement Manager, Data Center Procurement

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business. Amazon is seeking a motivated and data-driven procurement category manager to support the Americas data center construction space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen, communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects. As a Procurement Category Manager, you will create and implement sourcing strategies within construction services space and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate:- Proven experience driving large-scale process improvements resulting in measurable value - High attention to detail including proven ability to manage multiple, competing priorities simultaneously - Ability to think strategically and execute methodically - Demonstrated ability to influence teams to adopt change utilizing smart technologies - Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired - Committed to learning and expanding professional and technical knowledge - Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases - Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality - Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape - Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time - Ability to get things done and produce conclusive, measurable results within time commitments - Strong data analysis and analytical skillsA day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelors degree in Supply Chain Management, Finance, Engineering, Operations, or other field from an accredited university or 5+ years relevant experience - 5+ years of relevant experience supporting strategic sourcing analysis, including vendor negotiations, global contract management, process improvement, operational and financial analysis - 5+ years of experience in procurement, supply chain, supplier management and operations - 5+ years experience with construction services and material procurement. ...

Senior Product Manager Technical, Global Network Transport Services

Project Kuiper is Amazon's initiative to launch a constellation of low-earth orbit satellites to provide high-speed, low-latency broadband internet service globally. The team you will be joining, Global Network Transport Services group, is responsible for delivering the network capabilities and APIs that enable seamless connectivity for Kuiper customers.Our team owns the network transit services and related network capabilities that unlock customer value across all Kuiper verticals (Government, Consumer, Enterprise). This includes services like public internet access, private cloud connectivity, on-premises customer links, and layer 2 transit. The team partners closely with Kuiper's business units to identify high-value connectivity needs and develop innovative network services to meet customer needs.Key job responsibilitiesYou will be responsible for driving the technical vision and roadmap for Kuiper's network transport services. This includes:* Defining the core network transport services and APIs that will power connectivity for all Kuiper customers* Working closely with engineering to design and deliver highly scalable, reliable, and performant network capabilities* Ensuring tight alignment between the network services and the needs of Kuiper's vertical business units* Identifying opportunities to create unique, high-value network services that drive adoption and usage of the Kuiper network* Partnering with other Amazon teams like AWS to unlock synergies and deliver seamless networking experiences for customers* Defining the operational model and key performance metrics for the global network transport servicesThe ideal candidate will have deep technical expertise in networking and distributed systems, as well as experience driving the strategy and execution of complex infrastructure products. Strong communication skills and the ability to influence stakeholders at all levels are also essential.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which will be translated into product and engineering deliverables.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Security Program Manager, Amazon Dedicated Cloud Data Center Security

Amazon Web Services (AWS) Amazon Dedicated Cloud (ADC) Security is seeking a highly talented and motivated Security Program Manager to join our team. AWS is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community. The role is responsible for overseeing physical security design and the installation of security features and systems including Access Control, Intrusion Detection, Camera Surveillance, Passive and Active Barriers, and other security features and capabilities consistent with AWS security standards and contractual requirements. This role will perform security program management in support of new data centers, data center expansions, and special security programs and projects.You will work directly with the Technical Program Managers (TPMs), Cluster Security Managers (CSMs), Construction Managers (CMs), Security Site Managers, the Operations Team and other customers, both internal and external, to integrate business and operations requirements into physical security design and implementation. Your work will include supporting the design and deployment of physical security packages and security program enhancements for AWS data centers. Additionally, you will author security design, Concept of Operations (CONOPS), and other security documents for submittal to the U.S. Government. The ideal candidate for the role will be willing and able to work autonomously with minimal guidance or supervision, to build relationships across peer teams, stakeholders, and partner organizations, at all levels, and to be able to influence cooperation without authority in order to achieve program and project progress and completion. You will have an in-depth knowledge of security practices and technology, be innovative, highly organized and know how to deliver results on time and on budget. You are able to solve ambiguous problems, proactively identify existing or imminent security vulnerabilities, and apply mitigation strategies to reduce overall risk. You may be asked to use your knowledge to assess processes, program plans, and operations requirements to find security solutions or enhancements for routine and unique security requirements. The role will involve 50% local travel to sites within the cluster for project management milestones, sustainment requirements, and hand-off of completed projects to local security operations teams.This position is located in the Jessup, Maryland area. This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Lead physical security design and construction for new data centers, data center expansions and special projects.- Preparation of physical security project lifecycle management including bid packages, specifications, drawings, code compliance, vendor management, budget, change orders, and close-out documentation.- Manage vendor on-boarding, RFP, RFQ, bid, contracting, contract execution, QA/QC, and support processes.- Effectively and accurately manage multi-million dollar budgets for security projects. Own and track the finance and budgeting process for security programs and projects.- Representative for physical security operations team acceptance, sign-off, and readiness validation in conjunction with other AWS teams.- Reporting performance metrics such as physical security system installation vendor service delivery performance, actual spend vs. budget variance, cost reduction goal attainment, post installation defect rates, physical security program analysis, etc.- Collaborate across teams to drive global, regional, and local security initiatives.- Serves as an on-call emergency support to security operations teams and assists in responding to alarms or security incidents, conducting investigations, handing off relevant findings or closing the event by executing appropriate reporting requirements.- Support Cluster Security Managers by providing physical security analysis and recommend program enhancements to maximize security at locations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years working with physical security design and/or implementation of electronic security systems such as Access Control System, Intrusion Detection System, and CCTV Surveillance systems. Familiarity with security in depth strategies. - 2+ years in program or project management, working with both technical and non-technical teams focusing on physical security standards and designs. - 2+ years incorporating NISPOM, ICD 705 and/or other U.S. government regulatory standards and requirements.- Position requires frequent local travel to AWS facilities within a 60 mile radius throughout the DC/Metro area ...

Program Manager, Kuiper Legal, Kuiper Legal

Amazon's Kuiper Legal team is looking for a talented Program Manager to help us support Project Kuiper -- Amazon's initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. This role will support the legal teams advising Kuiper organizations dedicated to engineering, supply chain, licensing, compliance, security, deals, and more. You will also get to talk about space...a lot.The successful candidate must be an avid learner and enthusiastic about technology; enjoy working hard, reaching for the stars, and solving challenging problems at warp speed; operate, innovate and ultimately deliver results with limited direction; and thrive in team-oriented environments and ambiguous situations.This position will be based in Redmond, WA. Limited travel, domestic and international, will be required. No intergalactic travel is required at this time. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesKey job responsibilities- Apply project-management best practices to make our teams and processes more efficient- Build out, improve on, and simplify processes and mechanisms- Launch new processes using existing tools and systems- Create knowledge-sharing mechanisms for our legal teams and business clients- Advise and implement process improvements and simplifications- Conduct data reporting and analysis- Create centralized learning resources for attorneys, legal professionals, and business clients- Develop and implement a systematic approach to working with stakeholders (business clients, internal tech teams, and other legal teams)- Develop and deliver internal legal goals, primarily focused on efficiency and scaling BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Risk Manager II, Perfect Order Experience

Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our greatest challenge is protecting Buyer trust without unjustly harming good selling partners. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation.Our team is looking for a Risk Specialist to implement protections on brands to mitigate fraudulent activity in our marketplaces. As a Risk Specialist, you will be expected to accurately identify gaps and mitigate risks observed in our current mechanisms and policies, and provide recommendations by exercising professional judgement. You will design and facilitate the implementation of these recommendations from end to end while managing stakeholder expectations and providing status updates.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Principal Product Manager Tech – Planning & Execution, Shipment Technologies

Amazon’s Ship Tech (STS) team is responsible for key technology that enables planning, orchestration, and execution of transportation service to deliver billions of packages to Amazon.com customers globally. Our goal is to ensure the best delivery experience for customers across all geographies through a highly scalable, adaptive, and autonomous transportation network.We are looking for a product leader to be a part of our multi-year effort to build the next generation of transportation planning and intelligence products. They will own critical Amazon services that leverage real-time insights and predictive supply chain data across our entire network to drive automation, efficiency, and visibility. These services allow us to identify problems that could impact on-time delivery, take proactive actions to mitigate network and package level problems, and keep customers informed on what is happening.The ideal candidate is capable of breaking down and solving complex problems, and has a strong will to get things done! You will work on real world problems on a global scale. You own your products end-to-end and influence the direction of our product and technology which impacts hundreds-of-millions of customers around the world. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.Key job responsibilities- Serve as the subject matter expert in transportation and logistics, control towers, and workflow automation, leveraging your deep domain knowledge to identify market trends, customer pain points, and opportunities for product enhancement- Collaborate with cross-functional teams, including engineering, design, and customer success, to translate business requirements into technical specifications and drive the successful implementation of new product features and enhancements- Develop a comprehensive product roadmap that aligns with the company's overall strategic objectives and effectively communicates it to stakeholders- Continuously gather and analyze customer feedback, market intelligence, and industry insights to inform product decisions and ensure the delivery of high-value solutions- Champion a user-centric design approach, working closely with Operational, Business, and UX team to optimize the user experience and drive product adoption- Manage the product lifecycle, from ideation to launch, ensuring that milestones are met, risks are mitigated, and the product is delivered on time and within budget- Represent the product and the company at industry events, conferences, and customer meetings to build brand awareness and strengthen relationshipsBASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Bachelor's degree in Computer Science, Engineering, or a related technical field; advanced degree preferred- Extensive knowledge of transportation and logistics concepts, control tower technologies, and workflow automation solutions- Proficient in interpreting and translating complex technical requirements into user-friendly products- Excellent problem-solving, analytical, and decision-making skills- Strong communication and presentation skills, with the ability to effectively influence and collaborate with cross-functional teams- Passion for innovation and a commitment to driving the company's growth through the development of industry-leading products ...