Project/Program/Product Management--Non-Tech

The Amazon Fresh Grocery Team is looking for a Sr. Product Manager - Growth to be a single threaded leader responsible for delivering key insights on our business health in order to drive business and operational planning. In this role, you will be responsible for converting data into actionable business insights. The ideal candidate is an analysis expert who leverages a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge, and ensure data quality and build scalable tools. In this role, Sr. Product Manager - Growth will work across Business, Operations, Supply Chain, Product, Technology and Finance Teams to lead new, high impact projects. The role requires innovative thinking, deep dive abilities, and strong written and verbal communication skills. As Sr. Product manager leading growth programs you will be responsible for delivering high visibility programs that that improve the end-end grocery experience for our customers and have a sizeable impact on customer retention and acquisition. This is a highly visible role with direct, ongoing impact to the P&L and our customers’ experience, and we are looking for an exceptional candidate with a proven track record in delivering results in ambiguous, high-paced environments who is passionate about data analytics.Key job responsibilities• Partner with operations/business teams to consult, develop and implement KPI's, automated reporting/process solutions, and process improvements to meet business needs.• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.• Participate in strategic and tactical planning discussions, including owning specific workstreams• Own the development and maintenance of new and existing solution artifacts which are focused on driving efficiency within the business via analysis, metrics and reporting dashboards• Drive cross-functional strategic initiatives to improve the S&OP process, forecast accuracy and cost.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Amazon Inbound Transportation, a part of Global Logistics, plays a crucial role in managing the journey of billions of units sold through the Amazon store every year. We are seeking a driven Product Manager to oversee the revenue structure of our managed transportation program, which ensures competitive rates, seamless experiences, and expedited inbound speed for sellers.Key job responsibilities- Oversee the cost structure of the managed transportation program, ensuring competitive rates, seamless experiences, and expedited inbound speed for sellers.- Diagnose the program's cost structure and drive optimization initiatives to improve financial performance.- Prioritize and implement cost optimization solutions in collaboration with the in-house tech team.- Develop and scale innovative solutions aimed at optimizing costs while maintaining exceptional customer experiences.- Analyze data to develop compelling business cases, prioritize features, and gauge the impact of product launches.- Envision and execute a strategic product roadmap to support the ambitious growth trajectory of the managed transportation program.- Thrive in an entrepreneurial environment, navigating ambiguity and competing priorities to deliver tangible results.- Collaborate cross-functionally to ensure seamless integration and execution of cost optimization initiatives.A day in the lifeAs a Senior Product Manager in Amazon Inbound Transportation, your day will involve working closely with cross-functional teams to drive cost optimization initiatives for our managed transportation program. You will analyze data to identify opportunities for improvement, develop compelling business cases, and prioritize features and solutions. Collaborating with the in-house tech team, you will prototype and scale innovative ideas aimed at optimizing costs while maintaining exceptional customer experiences. You will navigate ambiguity and competing priorities, focusing on delivering tangible results and executing a strategic product roadmap to support the program's ambitious growth trajectory.About the teamThe Inbound Transportation BizOpz team is comprised of builders, with an in-house tech department dedicated to prototyping and scaling our ideas. We are a team of entrepreneurial individuals who thrive on discovering innovative avenues for business growth in the dynamic realm of global logistics. We seek individuals who excel in entrepreneurial environments, embracing ambiguity and competing priorities to deliver tangible results. Our team values collaboration, creativity, and a relentless focus on delivery.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

The Risk Manager II will support the operations of the Organized Retail Crime (ORC) Hub, a collaborative platform launching in 2025 that enables brands, law enforcement agencies, and retail partners to directly report and coordinate investigations with Amazon investigators to identify and remove stolen goods being sold on the Amazon store. The ORC Hub strengthens the collective fight against ORC by facilitating real-time information sharing and coordinated intervention between Amazon and its external stakeholders.Sitting within the Inventory Trust organization, the ORC team supports the organization's mission of ensuring that counterfeit, fraudulent, stolen, or otherwise illegal inventory within the Amazon network is identified and removed from the supply chain, denying bad actors the ability to abuse the Amazon fulfillment ecosystem. In this role, the Risk Manager II will leverage data-driven strategies, cross-functional collaboration, and innovative technologies to proactively prevent, detect, and disrupt ORC activities impacting the Amazon store.Key job responsibilities- Conduct initial reviews of escalations submitted to the ORC Hub, requesting any necessary clarifications or additional information from the partners.- Utilize a range of external and internal tools and data sources to thoroughly investigate the escalated ORC cases, identifying the scope of dishonest activity and any bad actors involved.- Collaborate closely with external partners throughout the investigative process, providing relevant information to support their own efforts and furnish evidence to law enforcement for investigations.- Work with Amazon's team of cybercrime attorneys to ensure investigations are conducted properly and in accordance with legal requirements.- Document all investigation findings and actions taken within the ORC Hub, maintaining organized case files and ensuring each escalation is properly resolved and archived.- Analyze the data and intelligence gathered through the ORC Hub to help enhance Amazon's automated detection mechanisms for combating organized retail crime.- Stay up-to-date on the latest ORC trends, tactics, and best practices to continuously improve the ORC Hub's capabilities and responsiveness.Provide regular reporting and recommendations to leadership on the performance and impact of the ORC Hub initiative.A day in the lifeThe day begins by triaging new ORC Hub escalations, reaching out to partners to gather details. Diving into internal data, the Risk Manager II traces transactions, maps supply chains, and documents findings to build comprehensive case files. Collaborating with cybercrime attorneys, they support legal actions, and initiate internal enforcement actions. Analyzing trends, the Risk Manager II identifies opportunities to enhance Amazon's detection models. Throughout the day, they maintain close communication with external partners, exhibiting strong investigative skills to disrupt ORC rings targeting the Amazon store.About the teamThe Organized Retail Crime (ORC) team at Amazon plays a critical role in protecting the integrity of the company's store and supply chain. This specialized team leverages sophisticated data analytics, industry collaboration, and innovative technologies to prevent, detect, and disrupt the activities of organized bad actor networks engaged in the theft, fraud, and resale of products. By working closely with brands, law enforcement agencies, and retail partners, the ORC team gathers intelligence, coordinates targeted investigations, and supports legal action to hold bad actors accountable. Through these multifaceted efforts, the ORC team safeguards the customer experience, supports Amazon's selling partners, and contributes to the broader fight against ORC impacting the entire industry.BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- 5+ years of program or project management experience- 5+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Experience handling confidential information- Experience with SQL and Excel- Experience with research and investigation skills or equivalent ...

We are seeking a talented business analyst to support the ideation, development and launch of an exciting customer-facing initiatives within instock management for our Fresh grocery business. The ideal candidate will be entrepreneurial, thinking long-term, and have a passion for data, uncovering insights, and telling business stories to leaders and stakeholders through metrics and visualizations. You will be directly embedded in the business as a trusted partner informing strategy, tracking performance, and driving excellence.This role demands a high capacity to learn and be curious as we need to be constantly adapting to changes in our business and thinking about how we can bridge ambiguous business problems to actionable reporting and metrics. This also involves being up to speed with relevant tools and systems to help enable rapid iteration. In this role, you will have the opportunity to work cross-functionally and innovate alongside talented Business Intelligence Engineers, Instock Managers, Operations and Category Program Managers, Product Managers, and Functional Leads. Responsibilities include but are not limited to - Design, develop, and maintain ongoing metrics, reports, analysis, dashboards on the key drivers of our business. - Mine insights and use data to tell compelling business stories across topics such as supply chain, selection, customer demand insights, CX etc. - Support in feature prioritization by engaging stakeholders in constructive dialogues, simplifying ambiguous business problems into logic problems that can be solved with data - Flex your technical and business acumen to drive higher fidelity business decisions and operational excellence - Learn new BI, Retail, and Ops systems such that you can meaningfully support process innovation using automation techniques. - Design, develop, and implement scalable, automated processes for data extraction, processing, and analysis Successful candidates will demonstrate the following: - Have a passion for sourcing, manipulating, and visualizing data to tell business stories - Maintain and become subject matter experts for reporting decks and dashboards that are used to manage a complex business. - Voracious appetite to Learn and Be Curious and comfortable in a start-up environment - Thrive off of ambiguity, coming up with innovative solutions to solve cross-functional business problems - Ability to clearly communicate strategic findings and recommendations to a diverse audience - Translate complex, technical concepts into business terms and vice versa - Ability to create and follow efficient prioritization frameworks, balancing the macro and micro level needs of the business - An interest in learning new domain areas and developing unique, non-traditional methods to drive inventionKey job responsibilitiesAs a Business Analyst on the Vendor Inbound Excellence team, you will focus on exciting and challenging problems, including:• Translate business problem statements into reports that answer customer questions• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format• Influence and implement the team's approach to data• Learn new technology and techniques such that you can meaningfully support product and process innovation• Have in-depth knowledge of the data available and how to collect it; periodically identify more advanced methods of query optimization• Utilize basic data-manipulation tools and cross-check data to determine accuracy• Convert data to information through basic descriptions, aggregations, and pivots• Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks, flashes)• Share data with stakeholders to inform business decisions• Manage expectations; prioritize own workload and communicate statusBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

As a Senior Product Launch Manager for Amazon Device Solutions (ADS), you will spearhead the launch of our innovative B2B products, including the Amazon Signage Stick and associated software services. You'll work closely with our Business Development and Product teams to bring cutting-edge digital signage and smart office solutions to market, targeting small and medium businesses (SMBs) as well as enterprise customers.Your role is crucial in scaling our presence in the multi-billion dollar digital signage market and expanding our smart office offerings. You'll be responsible for coordinating launches across multiple channels, including direct sales, content management system (CMS) partners, and AV integrators. Your success will be measured by your ability to drive adoption of ADS solutions, generate revenue, and create long-term value for our B2B customers.This role requires a unique blend of technical understanding, business acumen, and project management skills. You'll be at the forefront of bringing innovative solutions to market that empower businesses to amplify their operations and customer engagement through connected devices and services.Key job responsibilities- Lead end-to-end launch planning and execution for ADS products, with a primary focus on the Amazon Signage related product and service- Develop and manage relationships with key CMS partners and AV integrators to ensure successful integration and go-to-market strategies- Coordinate with internal teams (Product, Engineering, Marketing, Sales) to align launch timelines, messaging, and technical readiness- Create and execute launch plans that address the unique needs of both SMB and enterprise customers - Manage beta programs and early adopter initiatives to gather crucial feedback and refine our offerings pre-launch- Develop and deliver training materials for internal teams and external partners on new product features and capabilities- Collaborate with the AWS and other customer facing teams to create integrated launch strategies - Monitor and analyze post-launch performance metrics, providing insights to inform future product development and launch strategies- Identify and mitigate launch risks, escalating issues as needed to ensure smooth product introductions- Drive continuous improvement in our launch processes, adapting to the fast-paced, startup-like environment of ADSA day in the lifeYour day as a Senior Product Launch Manager at ADS might start with a morning strategy session, refining launch plans for our latest digital signage solution. By midday, you could be leading a cross-functional meeting to address last-minute technical issues before a major product release. The afternoon might see you collaborating with Marketing on customer-facing materials, ensuring our value proposition is clearly communicated. You'll likely end your day analyzing customer feedback from recent launches and preparing recommendations for product improvements. Throughout, you'll coordinate with various teams, manage timelines and risks, and balance immediate launch needs with long-term product strategy, all while keeping the customer at the center of your decisions.About the teamADS creates scalable, profitable B2B opportunities by leveraging Amazon's substantial investments in 1P devices, technologies, and infrastructure. Our mission is to empower businesses with connected devices and services that amplify their operations, business performance, and customer engagement. We are a team of innovators tackling difficult problems and building products through fast iteration in a startup-like environment within Amazon.BASIC QUALIFICATIONS- Bachelor's degree in Business, Engineering, Computer Science, or related field- 7+ years of experience in product launch management, preferably in the technology or B2B sector- Proven track record of successfully launching complex technology products or services to market- Experience managing cross-functional teams and stakeholders throughout the product launch lifecycle- Excellent project management skills with the ability to create and execute comprehensive launch plans- Excellent communication and presentation skills, with the ability to influence senior leadership and external partners- Demonstrated ability to translate customer needs and market trends into successful launch strategies- Experience with go-to-market strategy development and execution- Proficiency in data analysis and the ability to make data-driven decisions ...

Join Amazon's Global Logistics Destination Operations team as a Principal Program Manager and revolutionize worldwide customer experiences. You'll lead strategic, cross-functional projects to optimize import management and port operations, driving efficiency and reliability in our global logistics network. Your expertise in project management, data analytics, and international logistics will be crucial in shaping the future of e-commerce delivery.Key job responsibilities- Develop and execute program strategies to enhance port operations efficiency- Lead cross-functional teams, setting clear objectives and leveraging data analytics- Manage relationships with port/terminal management to remove operational barriers- Implement and oversee KPI reporting for program portfolios- Identify and mitigate risks, preventing escalation into major issuesA day in the lifeYou'll start your day reviewing key metrics and coordinating with global teams. You might analyze data to identify optimization opportunities, then lead a strategy session with port partners. Later, you'll prepare for a business review, translating complex data into actionable insights for senior leadership. Throughout the day, you'll collaborate with cross-functional teams, solving challenges and driving continuous improvement in our logistics operations.About the teamThe Global Logistics Destination Operations team is at the forefront of Amazon's mission to become the world's first truly global e-commerce company. We're responsible for moving inventory from North American ports to Amazon Fulfillment Centers, utilizing innovative inbound strategies to balance cost and speed. Our work directly impacts customer satisfaction and Amazon's competitive edge in the global marketplace.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- 7+ years of experience in logistics, supply chain management, or related fields- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field- Experience with data analysis and visualization tools (e.g., Excel, Tableau, Power BI) to derive insights and support decision-making ...

Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of Selling Partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.The SPS Central LXD team leads programs and mechanisms that scale and drive learning solution quality and standards across the global team of 60 LXDs. SPS Central LXD also builds high-quality learning solutions for unique internal needs driving analysis, design, development, implementation and evaluation.Key job responsibilitiesThis hybrid role will develop and manage the learning solution quality program for the global LXD team and consult and build exemplary learning solutions where deep instructional design expertise is required. You will prepare 60 LXDs and 12 LXD Managers with the tools, insights and skills to lift the quality of learning solutions across the global LXD team. You will recommend and build learning solutions that meet organizational needs at scale. Using data and evidence-based practice you will evaluate the effectiveness of both learning solutions and the quality program.A day in the lifeYou will design and deploy mechanisms to drive learning solution quality across the global team. Through data and written communications you will work with stakeholders and leaders to develop LXD quality. You should be advanced using eLearning development tools such as Articulate Rise/Storyline, Camtasia, Adobe Photoshop/Illustrator, and Captivate and explore emerging tech trends for content creation, which you will apply in the quality program and in designing and developing interactive training materials in multiple modalities. You will collaborate with LXD teams to strategize and implement program goals based on broader organizational goals.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor degree or equivalent experience in instructional design, education technology, or similar field ...

We are looking for a highly motivated Program Manager to join our regulatory operations team. As part of the team, you will own the strategy, design and operation of key mechanisms, processes and programs enabling our team to effectively track, manage and respond to our global regulatory obligations at scale. Our team solves complex compliance challenges, dives deep into compliance requirements for both AWS and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations in the global market. You should be an experienced PM who ability to understand IT and compliance processes, quickly triage and respond to incoming issues, evaluate opportunities for improvement, and drive innovative mechanisms across multiple teams/programs.Key job responsibilitiesExcellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to executives and non-technical leaders. Execute and drive the program/project delivery, execution, and adoption across multiple organizations and teamsParticipate in an on-call rotation as part of a 24/7 operations teamCollaborate with program stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffsBuild and maintain integrated reporting for areas of responsibilityEvaluating the efficacy of regulatory program activities and leading improvements to enable delivery at scaleAnticipating bottlenecks and provide escalation management (evaluating trade-offs, dependencies across teams, and making recommendations to stakeholders/leadership while balancing the business needs/commitments with technical constraints)Setting and embodying team culture and the quality bar, driving cross-team alignment by negotiating and resolving conflict smoothly with our without formal authorityManaging emergent tasks against multiple shifting priorities, mitigating risks, and eliminating blockers Operate a quality rhythm of the business, continuously coordinating and driving adoption of improvement efforts to manage regulatory expectations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Customer Trust Perception team works to ensure that customers can shop with confidence on Amazon. We are a center of excellence for research on customer trust and we partner with cross-functional business teams across the company to translate our research insights into strategic investments that improve customers’ perception that Amazon is the most trusted shopping destination. We are looking for a Program Manager to join our growing team! You will own the development and execution of messaging strategies to improve customers’ perception that they will receive authentic products in the condition and with the functionality expected, with seamless remediation for any order issues. You will partner with cross-functional teams (e.g., Product, Public Relations, External Relations, Market Research, Legal) and leverage market research insights to deliver compelling narratives and creative messaging solutions both onsite and through marketing/PR that educate customers about Amazon’s efforts to ensure a trustworthy shopping experience. You will develop a roadmap of messaging initiatives with clearly defined objectives, A/B testing strategies to optimize messaging, and success metrics.The right candidate is highly organized, passionate about consumer research, loves solving complex problems, and is excited about improving customer trust. You are a strategic thinker with a proven track record of identifying problems, defining the appropriate solutions both short-and long term that consider trade-offs and mitigates risks, and executing on the defined tactical plan with positive measurable results. You have a strong ability to communicate effectively (both orally and in written form) and have experience working with a large number of partners across different teams and diverse business functions. Key job responsibilities- Develop and implement high-impact communication strategies to educate customers about Amazon’s commitment to ensuring a trustworthy shopping experience, resulting in improved perception - Collaborate with cross-functional teams, such as Product, Public Relations, External Relations, Market Research, and Legal to identify opportunity areas and define the appropriate messaging and targeting strategies that will build customer trust, while mitigating any risks- Leverage market research insights to identify areas for improvement in perception and develop messaging solutions to address those gaps and misperceptions- Develop a roadmap of initiatives with clearly defined objectives, A/B testing strategies to optimize messaging, and success metrics- Develop and refine mechanisms and project management solutions to effectively collaborate with partner teams - Think big to define the program vision, mental models, frameworks and scalable strategies for expansionBASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in marketing communications- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization ...

Customer Trust (CT) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.This role supports the Buyer Risk Prevention (BRP) organization under CT, whose mission is to keep Amazon stores safe and trustworthy for Customers and Selling Partners by ensuring Customer accounts are not used to commit fraud and abuse and ensure bad actors do not profit on Amazon. We address and prevent risk across four key areas: (1) Preventing bad actors from creating or compromising accounts (Identity Risk), (2) Preventing fraudulent orders (Payments Risk), (3) Preventing violations and abuse of our policies (Buyer Abuse), and (4) Preventing financial disbursements to bad actors (Bad Actor Disincentives).Responsibilities: - Create engaging e-learning for on-the-job performance improvement, using authoring tools like Storyline, Rise, Camtasia, Captivate, or similar development tools - Instructional design to create learning content that best fits the needs of the learner and business. - Employ project management skills and tools to manage multiple medium to large scale projects from analysis through delivery concurrently. - Conduct analysis to identify key tasks/skills to target in the curriculum and perform post implementation evaluation on key performance and business metrics. - Collaborate effectively with global stakeholder teams; Training Delivery, Operations, Quality, and Compliance, to identify knowledge gaps, and develop technical and non-technical training content. - Manage and execute curriculum maintenance review and implementations cycles. - Collaborate with a global team of learning design professionals to develop learner engagement strategies, evaluation plans, and process improvement initiatives.- Mentor or coach new LXDs and apprentices on design and processes.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

We are seeking an experienced, self-directed Senior Program Manager (PM), Business Operations to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. As a business operations leader, you will be at the center of driving the rhythm of the business for AADA PXT, leading mechanisms for the leadership team to build and operationalize plans that power our businesses. You will also lead initiatives to engage the broader PXT organization in these plans, helping inspire and create a sense of purpose and community by linking our team’s work with broader PXT’s strategic plans.The Sr. PM, Business Operations leads a diverse portfolio of strategic and operational initiatives. This includes driving project management, organizational effectiveness, and critical HR functions to ensure the success of the business. With a high degree of ambiguity, you will need to adopt both a strategic and scrappy approach, translating big-picture goals into detailed execution plans.The ideal candidate excels in navigating ambiguity, seamlessly moving between the details and the broader context. Partnering closely with the leadership team, you will develop and drive core operational processes, people-focused programs, and aligned communications – all while maintaining a firm grasp on the organization's overarching business cadence.Strong candidates are curious, customer-obsessed, and possess impressive project management skills with the ability to influence at all levels by using a strong business and HR acumen, outstanding communication abilities, and a willingness to roll up your sleeves to get the job done. Thriving in a fast-paced, high-visibility environment, you will spearhead new initiatives that require cross-functional coordination, driving projects and priorities to resolution.The ideal candidate thinks strategically, writes compellingly, and organizes effectively, all while earning the trust of the team and key stakeholders. If you're ready to leverage your talents to enable transformation and drive positive change, this could be the exceptional opportunity you've been seeking.Key job responsibilities• Develop and drive mechanisms and forums to scale, drive collaboration, increase innovation, and build community across the AADA PXT ecosystem.• Lead the business cadence for AADA PXT including running and improving mechanisms to set, manage and track goals, and ensure accountability for results.• Drive monthly and quarterly business reviews for AADA PXT leadership.• Develop and execute an engagement plan that increases connection and learning across the AADA PXT teams.• Provide strategic guidance to PXT leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.• Design and facilitate offsites, meetings and summits for AADA PXT leadership and employees as needed.• Develop, evolve, and deprecate mechanisms and processes to increase operational efficiency.• Serve as program manager for key projects as needed, driving the strategic vision and project execution forward.• Ability to understand business goals and recommend new approaches, policies and procedures to drive continuous improvement • Ability to develop and maintain new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards that are easily digestible by business and HR partners • Ability to enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format • Ability to author concise documents communicating results to stakeholders, visualizing data where beneficial to drive decision-making • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the organization • The ability to think big but also not be afraid to "roll up your sleeves." • The ability to manage and support multiple priorities simultaneously, have bias for action - orientated on results and driving appropriate solutionsBASIC QUALIFICATIONS• Bachelor’s degree• 5+ years of experience in a project/program management or related role• Experience owning program strategy, end to end delivery, and communicating results to senior leadership • Experience using data and metrics to determine and drive improvements • Strong verbal communication and advanced writing skills ...

At Amazon Web Services (AWS), we’re hiring an Associate Engagement Manager to team with AWS consultants, partner, and client teams. Engagement Managers manage the delivery of AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS.You will join as part of the AWS Professional Services (ProServe Associate to Consultant (A2C), which focuses on the accelerated career development of university graduates and early career professionals.Our team members work with enterprise customers locally, regionally, and domestically. As such, this role has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.Responsibilities and Abilities include: EXPERTISE* Collaborate with other AWS technical, operation, and customer facing teams to deliver engagement health metrics and ensure we are on track to meet customer milestones and business outcomes.* Experience leveraging formal project management and reporting methodologies.* Possesses knowledge of project management best practices and how to apply them in an effective yet pragmatic way across engagements.* Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology. SOLUTIONS* Lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then driving the AWS team members and customer stakeholders/SMEs to achieve those goals while understanding the client environment and any limitations to execution.* Actively looks for ways to improve process efficiencies and effectiveness.* Ability to apply strategic thinking and demonstrate understanding of requirements to execute.* Ability to make decisions guided by policies, procedures, and business plan with limited guidance.* Business and financial acumen.* Business case development.DELIVERY* Plan, organize, and manage all phases of a project life-cycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets.* Plays an active role in managing project goals and driving teams to achieve customers business outcomes by managing issues, risks, decisions, and action items.* Ability to take ownership, work under pressure and meet deadlines on time.* Ability to challenge, recommend and redirect teams as well as manage client expectations during the engagement.* Takes proactive steps to ensure teams meet or exceed customer expectations.* Works effectively in a dynamic environment with changing priorities.* Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments. COMMUNICATION* Interfaces with various customers and internal AWS stakeholders which consists of Sr Engagement Managers, Practice Managers, and project level resources such as SMEs.* Plans and oversees the preparation and dissemination of engagement financials and health status.* Able to present, communicate (oral & written), and build relationships across team members TEAMING* Proven success in working with teams and management.* Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.* Proven experience working in a matrix environment, managing multiple stakeholders.* Negotiation and conflict resolution capabilities.About the teamAWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our consultants will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.You will also have the opportunity to create white papers, writing blogs, build demos and other reusable collateral that can be used by our customers. Most importantly, you will work closely with our Solution Architects, Data Scientists and Service Engineering teams.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance:Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS• Bachelor’s degree in Business, Project Management, or STEM (Computer Science, Computer Engineering, Information Technology, etc.)• 1+ years experience assisting in project delivery.• 1+ years experience managing tasks, risk/issue of a project.• Understands the value proposition of the public cloud.• Understands agile frameworks and the software development lifecycle (practical or academic experience). ...

Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our greatest challenge is protecting buyer trust without unjustly harming good selling partners. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation.We are looking for a Risk Manager with a passion for data and delivering results to discover and solve negative customer experiences. You will enjoy working with one of the richest data sets in the world, uncovering customer issues and developing innovative solutions while working across various teams within Amazon. You will possess the ability to see your insights drive the creation of real tools and features for our customers and thousands of merchants participating in our Marketplace on a regular basis.The ideal candidate will be an innovative leader who obsesses over customers and empathizes with their pain of receiving sub-optimal products. They will be energized by working with cross-functional teams. and has a proven track record of succeeding in ambiguous situations. They will be comfortable with visualizing data and conceptualizing programs with a sharp focus on business outcomes. They will use data to guide decisions and prioritization, and will deliver results that help customers and sellers. They will have track record of working across policy, legal, product, engineering, data science and operations teams to deliver successful program launches.Key job responsibilitiesThis Risk Manager can expect to:- Understand Customer concerns and develop a good understanding of returns due to issues related to product quality.- Define roadmaps to achieve business goals, which includes solving for key drivers of Customer issues and designing solutions that eliminate issues- Design, develop, and deploy programs in partnership with product, engineering, policy and science teams- Work with business stakeholders and tech teams to define needs, build solutions, and measure results- Clarify and drive short-term and long-term project priorities and commitments, as well as establish and maintain clear chains of project and program management and accountability- Lead and manage day-to-day program requirements with operations teams and program and product managers- Plan and conduct product/business reviews and reporting, including program flashes, budgeting, ops optimization- Report on key metrics and performance indicators to measure overall program and product performance and provide foundation for continuous improvementAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- Experience with SQL and Excel ...

Are you interested in redefining how to make purchasing of Amazon Devices and select Retail products more affordable for our customers worldwide? Come join the Device Sales and Customer Experience team in Amazon Devices!Purchasing via installments lowers the barrier to purchase for Device customers, drives significant incremental sales and enables Amazon to sell more premium products. The Principal Product Manager will be responsible for growing the Device Installments business. This includes managing a suite of payment products, including Amazon’s own Monthly Payment product, and other third party installment products such as Affirm and credit card payment options. The Principal Product Manager will lead initiatives to drive customer discovery and understanding of different payment options. They will work with a dedicated engineering team, as well as influence partner teams in other organizations to drive the product roadmap. Additionally, they will have business management responsibilities for Installments performance overall, and influence levers such as enrollment criteria to manage bad debt, manage profitability, and make trade-offs between different payments vehicles. This position requires a high level of business judgment to manage a large portfolio of business, as well as experience working with technical teams to drive customer experience improvements.A successful candidate will be highly analytical, able to work effectively in a matrixed organization, and adept at working with engineering teams at synthesizing a variety of technologies and capabilities into products and applications that customers love. Key job responsibilities-Manage a significant P&L, inspecting both inputs and outputs to achieve financial goals. -Define a world-class online customer experience for Amazon devices; write working backwards docs to succinctly capture the envisioned customer benefit and functional requirements. -Lead discussion and thinking with the highest-level stakeholders to push into testing new ideas. Lead cross-functional teams to deliver projects on time. -Provide thought leadership with engineering on implementation. -Role is global in nature and will work with teams in other geographies.About the teamOur team is the technical arm of the Devices Online Sales and Marketing group. The team's charter is to build systems and programs that help customers discover, choose, purchase, and use Amazon Devices, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, and Fire TV products, and more.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Amazon Web Services (“AWS”) is looking for an outstanding Senior Product Manager to join the AWS International Product Management and Expansion Strategy team. This is your opportunity to be a core part of the AWS team that has direct impact on global strategic planning and decision-making.Today, AWS serves customers globally from over 190 countries through multiple infrastructure Regions. From these Regions, AWS offers over 200 fully featured cloud services which redefine business agility, reduce the cost of IT infrastructure, and elevate the role of IT as an enabler of business organizations.This role will help AWS continue to expand worldwide by determining which geographies to consider for new AWS Regions, and then work to ensure that the Regions are optimally serving our customers. In addition, this role will help develop long-term growth strategies for AWS’s international business. We are looking for a seasoned professional with strong product strategy and strategic planning experience in technology products or services. This person will have sufficient technical skills to understand cloud technology, broadly and at the service level, unparalleled written and verbal executive communication skills (can clearly articulate strategy and drill into tactics), a passion for diving into details and synthesizing information, and the ability to partner with all functions and levels in the organization. This person will also be able to identify the needs of customers, and translate those needs into prioritized business requirements that can be executed across the organization. Come help us make history!Key job responsibilitiesThe key strategic objectives of this role include, but are not limited to:• Help lead the effort to continually define where, when, and how AWS will expand internationally • Develop business cases, customer segmentation, competitive analysis, pricing analysis, marketing strategy, financial (P&L) models, and growth strategies • Continually assess business performance and customer needs • Become the subject matter expert on specific geographies; recommend features, functionality, initiatives, and tools to help customers more easily adopt AWS products and services • Define and orchestrate long term AWS business growth plans for one or more geographies • Collaborate closely with international teams to support local business initiatives About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of management consulting, product strategy, or business development in technology-driven organizations- 2+ years of demonstrated strong analytical and problem-solving skills- Ability to manage multiple projects and priorities simultaneously ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Do you have a passion for aviation? Are you interested in helping grow air transportation operations from the ground up? Amazon Air is looking for a Senior Product Manager to identify and develop game-changing air transportation product solutions for Amazon’s middle-mile transportation network, with the aim of ultimately improving our customers’ experience. Work will make a significant, measurable impact on the business goals for Amazon Air. If you want to work for a great company and have the opportunity to delight our customers, then join us in making Amazon history! The Senior (Sr.) Product Manager, AIR Expansion will be responsible for defining product requirements, setting strategy, and tirelessly championing the needs of our customers. This position will collaborate with internal as well as external stakeholders across multiple geographies. The Sr. Product Manager will understand the network nuances of a specific geography, identify opportunities to modify or build Amazon Air standard tools and processes and drive standardization of global Air Transportation mechanisms. The individual will work closely with the Technology and Research Science teams to design, test, and productionize technology solutions that will support effective management of network in terms of Safety, Planning, Operation, Service Performance, and Disruption Management.Key job responsibilities- Lead cross-functional teams to evaluate air transportation opportunities- Lead operational and technology integration efforts - Create a product strategy and manage the entire product life cycle from strategic planning to tactical execution - Define and write product requirement documents and gain buy-in of stakeholders and senior leadership- Manage and coordinate multiple project assignments that continuously improve customers’ experience and develop best in class air transportation capabilities- Establish goals and review metrics to identify opportunities and deliver success- Identify and communicate roles, responsibilities, and desired outcomes to cross-functional project teams to gain buy-in and deliver to product schedules- Represent the company with partners, and work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives- Navigate through ambiguity, managing and coordinating multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the process and delivering on commitments- International travel required up to 20% of the timeAbout the teamMeet Amazon Air, yes Amazon has its own airplanes! We delight our customers by providing super-fast delivery across the widest variety of selection and customers.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Bachelor’s degree in Product, Supply Chain, Industrial Engineering or related field- +5 years of Product or Supply Chain Management, Business Development or Technology Experience- Experience owning end-to-end delivery within aviation, transportation or related industry- Experience building product roadmap strategy and definition ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Amazon Web Services (AWS) Environmental team is looking for an experienced senior environmental program manager (PM) to manage environmental risks and requirements throughout the site acquisition and development lifecycle for new data center and infrastructure development in the Americas. The Environmental PM will be a key member of the Environmental Infrastructure Development team and support the development of programmatic approaches for evaluating environmental risks throughout all phases of development. You will partner with AWS stakeholders to develop regional and site-specific development strategies to enable the construction and operation of new AWS datacenters and infrastructure. You will be the environmental subject matter expert (SME) for transactional due diligence and develop and execute regional and site-specific environmental permitting and site management strategies for site development and operations. Candidates will have experience delivering Phase I and Phase II Environmental Site Assessments, health-risk assessments, and management of site investigation and remediation projects. This role requires regular engagement with AWS stakeholders including Real Estate, Legal, Risk, Water, Design, Public Policy, Construction, and Operational teams, as well as external stakeholders including regulatory agencies, consultants, and contractors. A successful candidate in this role will have a proven track record of delivering multiple, high-priority projects with tight timelines requiring strong communication with partner teams, outside consultants internal and external counsel, and regulatory agencies. Key job responsibilities- Assess environmental risks and requirements and develop mitigations and strategies to support data center siting and development strategies and site-specific project delivery.- Lead technical evaluations during transactional due diligence, including Phase I and Phase II Environmental Site Assessments, regulatory and permitting evaluations, and natural, biological and cultural resource evaluations.- Deliver environmental permits, approvals, and development plans to enable on-time and compliant construction and operations for new data center locations and expansion of existing sites.- Support the development of programmatic approaches and standards for evaluating and managing contaminated sites and associated acquisition, development, operational, and business risks. - Communicate environmental requirements, risks, and activities to internal and external project partners and internal leadership. - Coordinate with partner teams including Design, Water, Legal, Finance Risk, Power, and others to optimize site designs to consider natural resource or operational constraints.- Develop site development and permitting strategies that are environmentally responsible and sustainable while meeting project timelines.- Lead regulatory agency interactions and negotiations in support of environmental permit acquisition, regional development strategies, and site management. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONSBASIC QUALIFICATIONS- Bachelor’s degree in engineering, geology environmental science, or related discipline.- 10+ years of multi-media environmental due diligence, permitting, and compliance experience for existing sites and new development.- 10+ years of experience delivering transactional Phase I and Phase II site due diligence and site investigation and remediation in United States, including environmental liability and financial disclosure reporting. - Experience developing programmatic approaches and tools/mechanisms to evaluate and manage a contaminated site portfolio, including coordination with finance, real estate, legal, and external agency stakeholders. - Experience with controls and financial reporting in accordance with the Sarbanes-Oxley Act for remedial activities. ...

We are looking for a seasoned Seller Insights Principle who will be responsible for defining and driving the strategic roadmap, prioritization, and execution of qualitative research initiatives that provide deep, actionable insights into the needs, pain points, and satisfaction levels of Amazon's diverse selling partner population. You will augment feedback gleaned from selling partners through multiple feedback channels channels with qualitative research focused on the issues the drive the greatest frustration and dissatisfaction amongst selling partners. You will work closely with teams across the selling partner experience to share your findings and influence improvements to the selling partner experience. Your work will directly shape how we strengthen the voice of the seller (VoS) and drive greater transparency, trust, and alignment between Amazon and our seller community.Key job responsibilitiesDefine Seller Insights Roadmap and Strategy:o Collaborate cross-functionally with key stakeholder teams to align on the research roadmap strategy, and priorities that will uncover a comprehensive understanding of Amazon's selling partners.o Prioritize research initiatives based on impact to selling partner sentiment and satisfaction. Own and Execute Seller Research Projects:o Partner with stakeholder teams to design, prioritize, and execute research projects that dive into seller pain points and drivers of negative sentiment.o Employ a diverse range of user research methodologies to gather insights that meet the unique needs of your product(s) or business goals.o Lead the end-to-end research process, from defining project scopes to communicating findings.Translate Data into Compelling Narratives:o Translate complex data sets and research insights into clear, concise, and compelling written narratives for senior leadership across Selling Partner Services.Drive Long-Term Seller Experience Strategy:o Analyze seller cohorts based on attributes (e.g., sales, tenure, geography) and products sold (e.g., Heavy & Bulky, Softlines) to inform more targeted approaches for improving seller sentiment and satisfaction.o Ensure that your research directly influences the end-to-end seller experience and the long-term business strategy.About the teamThe Selling Partner Communities (SPC) organization builds lasting connections with, and helps drive the success of our Selling Partners. We achieve this by: (1) Providing effective channels for multi-directional engagement with Amazon, (2) Fostering an active and helpful community and information exchange among Selling Partners; (3) Understanding Selling Partners’ perceptions of, and being internal advocates to improve, their experience selling on Amazon; (4) Ensuring that public perception mirrors the reality that Amazon’s stores are a great place for Selling Partners to build and maintain a thriving business; and (5) Accelerating and strengthening third-party advocacy and partnerships that benefit Selling Partners.BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience communicating results to senior leadership- Experience driving direction and alignment with cross-functional teams- Extensive experience (8+ years) in user research, insights, or a related field, with a strong track record of driving strategic initiatives.- Demonstrated ability to translate complex data into clear, actionable insights that influence decision-making.- Expertise in designing and executing innovative research methodologies to uncover deep customer insights.- Strong analytical and problem-solving skills, with the ability to identify and address key business challenges.- Excellent communication and stakeholder management skills, with the ability to effectively present to senior leadership.- Experience working in a fast-paced, customer-centric environment, preferably in the e-commerce or retail industry. ...

Devices and Services Trust and Privacy (DSTP) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (D&S). DSTP offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provides customers with control and transparency and reducing privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust.The DSTP team is looking for a passionate Security and Privacy Incident Response Engineer who can lead the response to privacy and data protection issues across Devices & Services. You must thrive in dynamic/ambiguous situations, and think like both an attacker and defender, while working through the entire incident response lifecycle. You’ll be working in a global team environment where clear and accurate communication and collaboration on privacy and data protection issues is critical.In this role, you will apply your creative and critical problem solving skills to quickly contain incidents and then work with cross-functional teams to remediate the root cause. You must have a passion for engineering solutions to complex privacy and data governance challenges, and recognize and fill gaps in capabilities. Above all, you should be passionate about privacy, information security, the ever-changing threat landscape and privacy/security automation and tooling.Key job responsibilities* Manage escalated privacy and trust risk events/cases from start to finish; write detailed case notes, reports, summaries, short and long-term recommendations, and trade-off analyses for all audiences, including senior leadership.* Interact with and influence other teams (e.g., service teams, engineering, product, legal); identify experts and stakeholders on other teams to support decisions on containing incidents or mitigating privacy and trust risks; build consensus and recommendations based on analysis of the nature of potential violations to Privacy Policies, Promises, or Legal/Regulatory requirements.* Own successful delivery of large, impactful, and highly cross-functional program initiatives while simultaneously tracking a set of smaller projects. Demonstrate comfort with handling technical investigations and analysis, and provide actionable recommendations to senior leadership audience with minimal supervision.* Develop deep knowledge of global privacy and data governance obligations, processes, best practices, and solutions utilized by Amazon. Utilize this knowledge to provide recommendations and consultation to improve DSTP processes and tooling and reduce risk through control automation and enhancements.* Establish metrics and regular reporting/escalation mechanisms for measuring results, progress, and gaps in performance and compliance.* Communicate plans, status, and critical issues clearly and effectively.* Support deep dive assessments and ad-hoc data analysis requests.A day in the lifeThis is an inherently cross-functional role where you will work directly with engineers, product managers, policy and compliance specialists, legal, PR, Marketing, and other Amazon builders to help them identify, expediently contain/mitigate privacy incidents and risks, and implement a Privacy by Design and Default culture. You will use your investigative and/or analytical experience and demonstrate your prowess and experience in writing and briefing complex cases. You will track risk assessment, validation, adjudication, and remediation actions, and ensure that teams prioritize and execute those tasks in a timely fashion. You will be responsible for knowing the ins and outs of impacted systems, and ensure the impacted builders/owners follow the correct paths to compliance. You should be comfortable working in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making.About the teamThis role is a part of Trust Fundamentals’ Privacy GRC team within DSTP, which includes developing a set of processes, tools, and compliance mechanisms to improve leadership decision making and performance through an integrated view of how well D&S manages its unique set of privacy risks. Our GRC team values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 5+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+ ...