Project/Program/Product Management--Non-Tech

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own and/support strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and supporting project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Amazon supports vendors, sellers, and third-party partners around the globe. As a Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of these partners. In this role, you will own and support operational programs related to our vendors, and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners. This role also requires strong self-motivation and exceptional project management skills. 15% TravelKey job responsibilities• Organize and drive reoccurring meetings with vendors holding them accountable to KPIs and provide support where needed• Execute the Mobile Fueling launch check list to ensure an on-time and successful launch• Support the international expansion of the Last Mile Fuel team programs• Collaborate cross functionally with environmental, zoning, real-estate, and other governing stakeholders to ensure delivery stations are approved for launch• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Join a diverse, dynamic, and enthusiastic team of environmental compliance professionals who play a leading role in air quality permitting and compliance at Amazon Web Services (AWS), where we have a history of leading the world in innovative technologies and services. As a member of the Air Permitting team, you will develop and implement environmental programs aimed at ensuring compliance with air quality regulations and standards in the Americas while also enabling AWS’s growth around the world.As a Sr Air Quality Engineer you will play a key role in air permitting and air quality compliance for new and existing AWS facilities in the Americas (AMER) region. You will be the environmental representative on behalf of the AWS Environmental Team in AMER responsible for the successful delivery of air permitting projects. You will partner with stakeholders across AWS to develop standards and mechanisms that incorporate air quality permitting into the process of planning, building, and operating data centers. You will manage strategic air quality engineering and air permitting projects and provide regulatory compliance guidance for both design and operations teams. The Sr Air Quality Engineer will also work with internal and external partners that include government entities, AWS regional environmental engineers, consultants, design, construction, operations and other key stakeholders. You will regularly engage with stakeholders; report to AWS Environmental leaders; and ensure risks to air permitting and compliance pathways are being appropriately identified, communicated, and managed.The successful candidate will have a strong track record of air quality engineering solutions and air permitting in North America, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for air quality compliance and sustainability.Key job responsibilities• Function as a leader for air permitting work in AMER by managing the preparation of air permit applications for new construction, modifications, amendments, and renewals.• Manage contracts and relationships with environmental consultants and testing firms to complete air permit applications and air dispersion modeling analyses.• Manage regulatory agency interactions for permit evaluation and processing, and new process and technology introduction.• Prioritize and manage multiple technically complex assignments concurrently.• Represent Amazon at appropriate levels with governmental agencies and throughout the company.• Review environmental permitting requirements for new power generation technologies, including both prime power generation and back up emergency power for data centers.• Identify permitting implications of both onsite and offsite power generation and supply to data centers (in front of and behind meter).• Identify applicable climate/energy regulations and implication on development of both traditional natural gas power generation and alternative/clean energy solutions.• Work collaboratively with energy, design engineering, public policy, capacity delivery, real estate, due diligence, and legal teams on large scale projects with undefined scope and drive towards sustainable long term energy supply solutions.• Knowledge of/experience with natural gas and hydrogen based energy generation.• Must have experience with Title V, NANSR, and PSD air permitting in the US.• Must have experience with data center permitting and compliance.A day in the lifeThis role's primary focus is to function as an environmental air quality engineering leader and implement centralized management systems that support AWS growth and compliance in the Americas. You will work directly with partner teams throughout the data center development lifecycle to encourage sustainable air quality development and design and to ensure compliance compliance with local, state and federal air regulations. Beyond the day-to-day responsibilities, you will monitor and review evolving and emerging air quality permitting/modeling regulations; you may be required to assess impact(s) of regulatory changes to AWS and propose course of action.The AWS Enviromental team is a dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The Environmental team has responsibility for architecting and implementing AWS’s global environmental programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and procedures; overseeing the development of standards, tools, auditing and metrics, and employee training; ensuring effective engagement by environmental teams on global initiatives, including those that are part of Amazon’s ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units to provide scalable and effective compliance strategies that support current and future business objectives while ensuring compliance with environmental regulations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• BA/BS degree in chemistry, chemical or environmental engineering, atmospheric science or related field of study• 6+ years of experience with air quality regulatory assessments and air emissions evaluations, serving as an environmental technical resource, program specialist, or program manager • 6+ years of experience with air permitting at local, state (e.g., minor source/synthetic minor source), and federal (e.g. Title V, NSR, PSD) levels • 6+ years of experience with air dispersion modeling analyses (AERMOD) in support of air permit applications and NAAQS evaluations• 6+ years of experience with engine specific regulations including 40 CFR 63 Subpart ZZZZ and 40 CFR 60 Subpart IIII ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Procurement Category Manager, you will create Vendor qualifications, request for proposals, data analysis, vendor performance dashboards for Building Controls and Commissioning categories. You will also build procurement processes and tools to help identify waste and enable innovation across teams. The ideal candidate must be collaborative, but also work with autonomy. To be successful in this role you must be highly analytical; think strategically; have a sense of urgency to meet customer timelines; exhibit curiosity and learning drive, succeed in a fast-paced environment; engage key stakeholders where needed; and have a high level of customer focus. Also, you must have a demonstrated track record of managing multiple projects and driving them to completion to meet business objectives. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit with a “get it done” mentality. Key job responsibilitiesResponsibilities Include but are not limited to: · Be/become a subject matter expert on all systems and policies related to procurement. · Manage the supplier onboarding and qualification process · Manage all assigned tender or RFX events, and related follow-on contract generation supporting the category manager. · Manage post contract audit process to ensure payments are done for work awarded. · Develop and enhance process and training documentation · Develop dashboards for metrics reporting · Accurately enter purchase requisitions using information provided by business owners and suppliers. · Participate in requisitioning processes. · Audit internal tools and processes to ensure data integrity for systems the team relies on including the team's wiki page, vendor management system, SharePoint site, shared drive, etc. · Train team members on new and existing procedures related to systems and purchasing. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of program or project management experience- 4+ years of defining and implementing process improvement initiatives using data and metrics experience- 4+ years of supply chain experience- Bachelor's degree ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called Delivery Partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.This role affords an opportunity to work on the cutting edge of innovation, while directly contributing to driving an improved experience for Amazon customers and Delivery Partners. As a Program Manager for NA Flex Business Optimization, Strategy, and Scaling (B.O.S.S.) - Grocery Team, you will own strategy and initiatives around improving areas such as cost, quality, delivery partner experience, and expansion. To achieve your goals, you will work with functions that cut across the organization; including technology, operations, and marketing.Key job responsibilities- Own the long-term road map for improving business results- Develop and utilize data inputs and KPI’s in advanced analyses to inform operational adjustments and long-term technical solutions- Work closely with finance, marketing, capacity management, data science, engineering, and program management on process improvement and launch initiatives- Make difficult resource trade-offs and align leadership on inputs, outputs, and priorities- Define and create processes that will scale to meet growing business demands- Work closely with the business to understand day-to-day opportunities and pain points, and implement short term and long term solvesBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience working cross functionally with tech and non-tech teams- Experience in complex problem solving, and working in a tight schedule environment ...

Do you thrive on performing in a fast paced environment where your actions will directly impact revenue growth and improve overall customer experience? Are you excited to be part of a billion dollar business with global reach? The Amazon Currency Converter (ACC) operations team is looking for an experienced Program Manager with international/cross-border technology experience to manage the operational relationships with our internal and external payment partners, optimize business processes to support continued revenue growth, and become the “go to” team member for resolving business escalations. The overall ACC business provides a better payment experience for cross-border Buyers and Sellers worldwide and extends Amazon’s reach beyond the borders of our existing marketplaces. ACC owns two services: Amazon Currency Converter for Sellers (ACCS) and Amazon Currency Converter for Buyers (ACCB). ACCS enables Sellers to sell in more marketplaces by making it easier to get paid in their local currency to their home bank account, thus increasing the number of Sellers and product selection on Amazon marketplaces. ACCB makes it easier for international Buyers to pay in their local currency, improving the international customer experience and increasing the number of customers shopping on Amazon sites. ACC generates free cash flow and directly impacts the Amazon Flywheel. The Business Operations Program Manager is responsible for helping drive operational excellence within payments. This role will support global external payment partners to push excellence and a world class customer experience. This role will also partner with internal stakeholders to identify points of friction, propose requirements for business expansion, and advocate for the customer experience. This role is required to serve as a hands-on analyst and partner manager - resolving escalations, using data to identify areas of improvement, and supporting projects. Key job responsibilitiesAs a member of the ACC Business Operations team, your key responsibilities will help grow and expand the scope of the business by:· Recommending and driving projects to improve customer pain points within larger Payments organization and services across Amazon· Facilitating operational relationships with third party partners and internal customers — holding partners accountable for performance and contractual commitments· Identifying operational gaps in new offerings and setting operational requirements for new projects· Managing medium to large sized business operations projects· Interfacing with business and technical customers, gathering requirements and producing data-driven analysis; partnering with internal teams to support new payment products or functionality post launch· Working with technology teams to drive payment processing performance improvement and resolve customer-impacting issues· Defining metrics for assessing performance and trendsBASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis role sits within Audible’s Global Content Strategy team and is dedicated to unleashing the power of the spoken word through our content. We use both qualitative and quantitative methods to identify strategic opportunities for Audible to provide a differentiated offering that delights our customers. In Global Content Strategy, we develop and help execute the plans needed to make those opportunities around the world a reality by building the long-term vision for the content that Audible develops, produces, acquires, and distributes. We provide the strategic frameworks that Audible deal makers and creatives across the globe need to move fast to make it real. We seek individuals who are passionate about the evolving audio entertainment landscape and want to be part of defining the future. We’re looking for an analytical and creative thinker, with the ability to ask the right questions and develop a point of view that will influence decisions.ABOUT YOU- A data-driven strategist who will readily abandon closely held-ideas in favor of stronger evidence — constantly iterating to make our content better- An exceptional communicator with a knack for making complex topics simple, in writing, and evangelizing and inspiring people at all levels of the organization based on a shared vision- A creative thinker who has a sound ability to balance creativity with strong business judgment and analytical skills- A hands-on multitasker who can quickly change focus and balance the needs of the moment with longer-term goals, with a high tolerance for ambiguity and complexity- Resilient with a positive attitude. You exhibit integrity and an ability to follow through on commitments and deadlinesAs a Director, Global Content Strategy, you will...- Refine and support the execution of an evolving three-year global content strategy, ensuring alignment with Audible’s business growth aspirations and the delivery of unique value to both customers and creators- Partner with regional and global content leadership on a variety of key projects that span the content that Audible acquires, develops, produces, and distributes- Leverage data to build business cases and craft narratives to both assess new opportunities and inform strategic decisions that contribute to Audible’s overall success- Monitor industry dynamics and provide insights internally as a thought leader at the intersection of content, marketing and technology- Partner cross-functionally with, finance and product strategy to project the long-term financial implications of business models for Audible- Engage with legal, content acquisition and finance to review contractual terms and conditions relating to content licensing agreements across multiple content types- Collaborate with product and tech to evolve Audible’s offerings for creators- Partner with economics, analytics and finance to develop and analyze content distribution strategies to ensure our customers have the broadest selection of content available across the globeABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of relevant professional experience in strategy consulting, business development and/or content strategy in digital media- Proven quantitative and financial modeling skills- Bachelor's degree in Economics, Finance, Business, or related fields ...

Amazon is seeking a Project Manager to oversee and coordinate the execution of successful new build infrastructure and expansion/retrofit projects in our Global Engineering Services (GES) Organization. This individual will lead a team of support personnel and coordinate the resources required to launch new and complex projects with the goals of achieving timelines, staying within budget, and driving standardization within our network. The Project Manager will manage medium to large capital projects with aggressive schedule commitments. The Project Manager will lead and coordinate schedule of multiple vendors at the same time, as well as interface at all levels of the organization.Key job responsibilitiesManage new and existing programs, successfully delivering difficult projects and goals across multiple organizations - Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery - Owns program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate - Influence design and development of strategic processes - Work with program managers and business leaders to communicate and impact critical business initiatives - Develop, implement, and governs the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or sub-task - Provide accountability while reporting on status, asking for help, and immediately escalating issues and problems as necessary - Responsible for overall project schedule that enables the teams to be successful based upon the project milestones and Go-Live - Position includes travel up to 80% (Nationwide) A day in the lifeMonday- Travel to location (Uber, Airport, Rental Car) / 3PL Schedule Review Meeting / Emails / PO Approval / Inventory TrackingTuesday- Stakeholder Weekly Meeting / Site Walk/ Budget Report /Meetings / Project Incentive WorkWednesday- Safety Walk / Order Review with Procurement / Non-Inventory Review with Site 3PL / Risk Management / PMO ReportingThursday- Travel to home (Uber, Airport, Rental Car) / Emails / Meetings / Invoice Approvals / Risk Review / Safety ReportingFriday- Update Project Health Tracker / File Travel expenses / Book Travel 3 Weeks Out / Document Lessons Learned / Team Meeting / One-on-One / Project Meetings / Update Travel Calendar*** This role requires you to have exceptional organizational skills to maintain a successful work life harmonyBenefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree, or MBA- Experience in complex problem solving, and working in a tight schedule environment- 5+ years of vendor management experience ...

As a Program Manager for Amazon Ads Brand Innovation Lab, you will be responsible for leading medium to large scale projects from initiation through delivery within larger business change programs. In this role, you will gather requirements from appropriate business owners, and internal partners, write clear and detailed functional specifications, prioritize programs, features, and drive technical scoping as needed. You are responsible for leading and developing complex global programs, projects, tests and research in order to drive programs across lines of business (LOB) to deliver customer-centric solutions that meet multiple stakeholder re. Utilizing program management and project management best practices, partnering with advertisers, sales, supply chain teams, finance, management, product and program stakeholders. The ideal candidate will have experience in gathering requirements from appropriate business owners, development of clear and detailed functional specifications and technical scoping as needed. The Program Manager will build relationships between teams where direct influence is required, serves as primary escalation point for project team members, and is able to balance trade-offs and priorities in order to drive multiple organization impact. The candidate will have experience in identification, selection, scoping and leading process improvement projects at a business level. In addition, the ideal candidate will have a track record of delivering results, developing and effectively utilizing metrics and key performance indicators (KPIs) and successfully managing risks, requirements and stakeholder expectations.This position requires a customer-centric, solution-oriented candidate with a combination of experience developing and leading for leading medium to large scale projects, and an analytical mindset to develop solutions that are organized and simple to understand. This is a highly visible position that will interact at all levels across multiple lines of business. Become part of this unique opportunity to make history defining the evolution of advertising.Key job responsibilitiesThis role will be responsible for the optimization of procedures, process, and best practices. You will be responsible for the execution of a defined strategy that can require tailored adjustments to production or deployment plans which are determined by using your knowledge and skills to decide which changes are most effective to satisfy goals. • You will design short and long-term solutions across both internal and external teams, including supply chains, delivering on campaigns in partnership with other teams, with limited oversight or guidance.• You influence your team and you will work often across internal and external teams to meet goals.• Working on multiple projects at once will be standard and at times, you may work on a program-scale deliverable.• While your work is tactical, you are learning to be strategic.• You will identify and define risk-mitigation contingencies and define how to capitalize on their opportunities.• You represent the interests of the Amazon Ads organization, advertisers, and our end-customers with partners and encourage vendors to prioritize these initiatives without introducing new costs, complexities, or risks.• You are able to understand and manage difficult efforts and you use your knowledge to communicate clearly with your customers/partner teams/stakeholders. • You are able to mitigate immediate risks and determine when to escalate problems/issues that arise. • You're responsible for effectively managing your time and making trade-offs between time vs. quality vs. resources. About the teamAt Amazon Ads Brand Innovation Lab, we operate across a complete cycle of innovation, from incubation to iteration, and integration, where we integrate our innovations into complete products or features. In the earliest stage, we incubate first-of-their-kind, strategically significant programs which utilize multiple aspects of Amazon's canvas, from Prime Video to Amazon Music, Devices, Stores, and much more. We're looking for an accomplished program manager to play a vital role on the Brand Innovation Lab team across all verticals.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Go is a new kind of physical store with no lines and no checkout—you just grab and go! Customers simply use the Amazon app to enter the store, take what they want from our selection of fresh, delicious meals and snacks, and Go! Learn more at amazon.com/go.We’re looking for a talented, smart, and driven Program Manager to develop new practices within Masterdata Management and Assortment Workflows to deliver best in class assortment to customers in our stores. You will be asked to help develop and execute, deliver on detailed plans, create timelines and communicating mechanisms, establish risks, and lead change management. You will need to thrive and deliver results in an ambiguous, fast-paced, dynamic business environment, balancing tactical and strategic workload in a complex space. You should be comfortable with a degree of ambiguity and pace that’s higher than most projects.If you are someone who has shown success in analyzing complex data, building models, streamlining and identifying process improvement opportunities and pioneering new ways to do things, we’d like to talk to you. Key job responsibilities• Develop and own Masterdata Oversight mechanisms. This will entail building a robust masterdata repository (source of truth) that contains accurate attributes (Cost of Goods (COGS), vendor specific data sets, and sourcing) managed to site level granularity.• Develop mechanisms for assortment workflow management, inclusive of selection hand-off mechanisms that ensure accurate and detailed attribution of product assortment within a global catalog.• Work with tech and business teams to develop Amazon Catalog onboarding and assortment management practices that scale with business growth.• Develop positive stakeholder relations to create feedback and communication mechanisms.• Establish proactive processes within Catalog that allow for product creation and selection maintenance, creating always ready assortment for the business.• Work closely with Supply Chain and In Stock Management teams to establish mechanisms for reporting and defect mitigation in an ever-changing Global Catalog.• Dive Deep into data, identifying root causes in defects where you will own resolution of the immediate problem while striving to create scalable solves to prevent recurrence.• Create reporting mechanisms to support selection projects and overall catalog health.About the teamOur team is comprised of highly entrepreneurial, flexible, and hardworking professionals, energized by working in an environment far closer to a startup than established tech company. Our group is comprised of diverse backgrounds and individuals with a willingness to roll up their sleeves, doing whatever it takes accomplish the Amazon Go vision. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are looking for a Senior EHS Program Manager to join our Prime Air team and ensure the safety and compliance of our operations. You will partner with various stakeholders in Prime Air, such as site operations teams, Engineering, Legal, Human Resources, Ergonomics, Workplace Health & Safety (WHS), Environmental Program Managers and others, to execute safety policies and adhere to all applicable local, regional, and Amazon regulations. You will also lead continuous improvement initiatives to reduce safety and ergonomic risk in our processes and create a safe and healthful working environment for our Associates.As a Senior Program Manager, you will also communicate effectively and clearly with cross functional Teams and influence change through providing comprehensive risk assessments and safety data analysis. You will instruct and train Operations Leaders in safety policies and assist the operations site teams in incorporating our safety standards at their site. You will identify best practices and incorporate them into our standards to continuously improve company safety policies. You will train and drive compliance at multiple locations.You will support multiple projects at once and handle complexities and ambiguity. You will have a deep understanding of the particularities of the region you support and be able to make decisions with appropriate justification based on data, facts, or legislation. You will negotiate resources and priorities, escalate effectively, and find a path forward in difficult situations. You will deliver results independently and with limited guidance.Key job responsibilities-Develop and implement safety policies and procedures that comply with all applicable Amazon WHS Policies and local/regional regulations-Lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes and ensure a safe and healthful working environment for our associates-Monitor and evaluate the safety performance of the Prime Air operations and identify areas for improvement and risk reduction-Communicate effectively and collaboratively with various stakeholders in Prime Air, such as site operations teams, Engineering, Legal, Human Resources, and others, to provide comprehensive risk assessments and safety data analysis, influence change and promote a safety culture, execute the Safety Management System, report and communicate safety performance metrics, and give feedback and suggestions-Train and coach Operations Leaders and associates on safety policies and best practices and assist the operations site teams in incorporating our safety standards at their site-Support multiple projects at once and handle complexities and ambiguity with minimal guidance-Make data-driven and evidence-based decisions and justify them with appropriate rationale and documentation -Conduct regular and comprehensive site WHS and safety audits to ensure accuracy and compliance of recordkeeping, workplace organization, associate behaviors, equipment, and processes to global WHS and safety standards and local regulations and implement solutions to eliminate exposure to risks and prevent injury at all sites-Assist in the investigation of the root cause Health and Safety issues put forward by Prime Air employees-Support new launch sites including initial site inspections, identifying accountability, purchasing and site readiness reviewBASIC QUALIFICATIONS- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s degree in safety management or a related field- Certified Safety Professional (CSP) or Safety Management Specialist (SMS) certification or equivalent- Experience in conducting risk assessments and root cause analysis- Experience with ISO 12100 - Safety of Machinery and IEC 31010 - Risk management - Risk Assessment Techniques; and OSHA CFR 29 1910- Experience in implementing safety policies and procedures- Experience in working with cross functional teams and stakeholders ...

We are seeking a highly skilled and experienced L5 Program Manager to join our Supply Chain Product Onboarding and Enablement (SC-POE) team. In this pivotal role, you will be responsible for designing, implementing, and optimizing end-to-end strategies for the onboarding and management of IT hardware products across Amazon's Worldwide Store Operations. As a member of the SC-POE team, you play a critical part in ensuring the seamless integration of new technologies into our global supply chain services. Your expertise will be instrumental in aligning the onboarding process with the evolving capabilities of our supply chain, driving operational efficiency, and fostering innovation throughout the lifecycle of IT assets. By aligning the onboarding of new IT products with the evolving capabilities of our supply chain, you will play a pivotal role in enhancing the operational efficiency, cost-effectiveness, and strategic value of our technology infrastructure across Amazon's Worldwide Store Operations.Key job responsibilitiesProduct Integration:- Develop and maintain the standardized workflows and governance controls for the product onboarding process.- Manage product lifecycles, end-of-sale/end-of-life planning, and engineering redesigns to ensure smooth transitions.Supply Chain Roadmap Management:- Serve as a strategic partner to the OTIE teams, aligning the IT product roadmap with the evolving supply chain capabilities and service offerings.- Identify opportunities to optimize supply chain processes and drive continuous improvements.- Establish robust governance mechanisms, control workflows, and approval processes to manage changes to launch design standards, BOMs, and construction build specifications.Stakeholder Management:- Work closely with regional Account Managers, Services Portfolio Managers, and other stakeholders to align the product onboarding with the broader supply chain solutions portfolio.- Facilitate cross-functional workshops and meetings to gather feedback, align stakeholders, and manage change throughout the onboarding process.- Serve as a subject matter expert, providing consultative support and guidance to various teams on product onboarding best practices.Process Optimization:- Establish KPIs and performance management frameworks to measure the success of the product onboarding process, driving continuous improvement.- Identify and implement process enhancements, automation, and innovative solutions to streamline product onboarding workflows.A day in the lifeCollaborating closely with cross-functional teams, including Engineering, Technical Product Managers, Finance, and Field IT, you will ensure the harmonious integration of new products with broader supply chain strategies and business objectives. Your ability to drive successful outcomes in complex, cross-functional projects will be essential in this position. You will be responsible for establishing robust governance mechanisms, control workflows, and approval processes to effectively manage changes to product specifications, build standards, and construction readiness. Additionally, you will leverage advanced analytics and change management expertise to guide stakeholders through the analysis, prototyping, testing, and validation of new product onboarding initiatives.About the teamOperations Technology Solutions (OTS) at Amazon designs, secures, and maintains advanced technical infrastructure and devices across diverse sectors. The Supply Chain Solutions (SCS) team, within OTS, serves as a strategic partner, empowering Amazon's global operations with an integrated, data-driven supply chain portfolio. SCS manages the lifecycle of OTS-SC services, aligning them with business strategies and customer needs. They orchestrate technologies and processes to optimize IT infrastructure and equipment flow across Amazon's ecosystem, ensuring seamless operations and customer satisfaction. SCS drives innovation, makes data-focused decisions on service investments, and implements effective change management strategies to enhance supply chain capabilities.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

AWS Global Infrastructure is looking for an experienced Program Manager (PM) who is a passionate advocate of process excellence. This PM will design and build operational processes, define software requirements, establish analytical reports and lead cross-functional teams to develop and deploy comprehensive equipment end of life solutions across AWS’s global footprint.This Program Manager will deliver and optimize workflows and metrics that ensure all intellectual property and storage devices are managed in accordance with Security Policy and in compliance with Environmental and Legal across all work streams. The role will work within the data center operations organization, measuring and reporting on performance execution while leading projects and solving problems aimed to deliver safe, secure, compliant and efficient processes that reduce risk and enable scale.The candidate is expected to partner with Product Owners, Hardware Engineering, Security, Field Operations, Software and Data Analytics teams; reporting status to the leadership team. A successful candidate is customer oriented and has experience with process design, project planning, stakeholder management, communications management, schedule management and data analysis. The candidate must independently identify and produce metrics that can be used to measure success and report on progress at both the operational and the leadership levels of the organization. The successful candidate has experience in operations, document development and technical program management across time zones and has managed several large scale projects.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities• Work with key stakeholders across multiple organizations to define strategy and requirements.• Be responsible for scoping and delivering end-to-end software, analytics and technical solutions that span multiple technology teams.• Establish and manage operational metrics and provide written and verbal updates to leadership.• Innovate process and tool features on behalf of our customers.• Provide process expertise to field customers in order to resolve challenges and blockers.• Collaborate with product managers, software development teams, hardware development teams, and global process owners to architect and deliver solutions.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Global Fleet and Products (GFP) team’s mission is to provide the vehicles and services that enable Amazon to delight customers through our last mile operations within Amazon Logistics (AMZL). GFP manages a global fleet of last mile vehicles including internal combustion engine vehicles, regulated vehicles and electric vehicles. Amazon is looking for a Principal, Product Manager, to lead integration, testing, and scaling between preferred vehicle service products and automation technologies under development; i.e., to build a roadmap and operationalize technology improvements across our network of hundreds of delivery stations, thousands of Delivery Service Partners, and tens of thousands of vehicles. The maintenance and repair (M&R) team’s preferred vehicle service products include mobile maintenance, Fleet Service Centers, and utilizing 3P existing auto shops to service the AMZL fleet. Technology and automation opportunities include integrating automated vehicle inspection data that exists today with automated service scheduling; ingesting third party vendor data internally and partnering with the telemetry and predictive maintenance teams to begin servicing vehicles prior to vehicles going down for service; collating exterior vehicle inspection data with mechanical inspections to provide vehicle owners comprehensive service recommendations with available service capacity. The end goal is to maximize vehicle fleet health while leveraging automation tools that simply the service experience for Delivery Service Partners (DSPs) and operationalize throughout the network. This will allow DSPs to focus on what they do best – delivering to our customers. Amazon's Global Fleet and Products team is seeking to hire a Principal Product Manager to join the team to define and deliver strategic product and tech roadmaps for the fleet maintenance and repair programs and products. In this role, this senior leader will focus on building and leading repair solutions at scale for our Last Mile Fleet. This leader is be expected to manage multiple new products, programs, and value added services, concurrently, directly and indirectly. The Principal Product Manager contributes significantly to the overall fleet strategy and to build and maintain 3P repair provider relationships through their products and programs that support the long-term strategy. The leader owns creating the strategic product roadmap, gain senior leadership alignments and approvals for the roadmap, lead development and delivery of these products and programs through internal and external partnerships. The individual will have a strong track-record of delivering successful new products, programs and/or Value Added Service offerings at significant scale ($200M or more in total spend), senior leadership involvement with external vendors, and thought leadership within procurement, transportation, fleet or automotive.Key job responsibilities• Define requirements for product/service/program offerings for the repair of all vehicles in Amazon's last mile fleet including Internal Combustion and Electric Vehicles, working backwards from key stakeholders (e.g. Delivery Service Partners).• Develop strategic product vision and roadmap for execution with partner technical teams. • Build products to expedite vehicle service and improve uptime.• Engagement with senior leaders, both externally and internally• Negotiate strategic partnerships for repairing vehicles.• Deliver improved financial performance through vehicle uptime and service speed• Lead strategy for individual projects to support all the goals of the business, not just financial goals• Communicate expectations and requirements equally well with external and internal leadership teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary• Utilize exceptional problem-solving skills to work through difficult challenges• Travel 25% BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience leading cross-functional or new launch projects to ensure success- Experience using data and metrics to determine and drive improvements focused on the customer ...

Join us at the cutting edge of Amazon's sustainability initiatives to work on social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Our vision is for Amazon Private Brands to have a net positive impact on people and the planet, putting more back into society and the environment than we extract. The Amazon Private Brands Sustainability team owns defining and operationalizing environmental and social sustainability standards across the business teams over a multi-year horizon. We provide functional teams support to deliver against public sustainability goals, regulatory standards, and more. We focus on providing expertise, education, program management mechanisms, tools, and data to drive functional teams to scalably own in their areas of responsibility.Amazon's Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments such as our Global Human Rights Principles (GHRP) and Supply Chain Standards (SCS). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.We are looking for a Senior PM to support developing and executing a human rights strategy, including compliance with human rights and environmental due diligence regulations, for the global Amazon Private Brands organization.Key job responsibilities- Influence and collaborate with cross-functional internal and external stakeholders while driving leading management practices through capacity building and strategic communication.- Execute human rights and environmental assessments and advise global business partners, company leadership, and key functions on corresponding risks and opportunities.- Work alongside teams within WW Sustainability to align on plans to address human rights and environmental risks identified. - Facilitate discussions across multiple stakeholder groups to design and test human rights-based risk management mechanisms.- Drive innovative solutions to challenging problems with a well-reasoned and solution-oriented vision, grounded in practical roadmaps and persistent prioritization.- Quickly learn about and understand different Amazon teams and dive deep into their unique needs, human rights risks, and social impact opportunities.About the teamDiverse Experiences:Amazon Private Brands (APB) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career hasn’t followed a traditional path or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s degree in human rights, environment, law, public policy, economics, supply chain management, or related field.- 5+ years of experience in business and human rights, environmental and social impact, corporate social responsibility, sustainable development, social justice, and/or related field.- Expertise in the UN Guiding Principles on Business and Human Rights and other leading human rights frameworks.- Expertise on Environmental Due diligence and issues as pertains to the German Supply Chains Act and other emerging HREDD regulations. - Experience with multi-stakeholder engagement, capacity building, and collaboration.- Track record of working independently and with a diverse set of partners to solve complex, large-scale issues.- Ability to persuasively propose leading strategies and principled yet practical solutions in writing and via oral presentation, particularly to business audiences.- Engenders trust and respect in all working relationships; uses influencing and negotiation skills to drive improvements through shared ownership and accountability. ...

The Selling Partner Services (SPS) team operates the business, technology and seller services that make Amazon the best place on Earth for 3rd party sellers to start and grow a global business. Today, the vast majority of those sellers choose to do so trusting Fulfillment by Amazon (FBA) to fully manage their selection from the factory floor to the customer door, allowing sellers to leverage the power of Amazon’s global fulfillment network. Our mission in WW Fulfillment by Amazon is to enable the long-term success of our sellers by building best-in-class processes and tools that make FBA the simplest, most reliable and profitable channel for our sellers. Our store has enabled sellers of all sizes and origins to compete in an evolving global market, and today WW sellers serve tens of millions of items to customers globally.The success of WW FBA is synonymous with that of our sellers, and the WW FBA Business Team is on a mission to help ensure that success. The team is organized around four pillars including: 1) Seller Segments and Growth focused on deeply understanding our sellers and driving their growth, 2) Seller Controllable Customer Inputs to improve the performance of what they choose to sell through FBA, 3) FBA Seller Experience which helps drive a consistent, global view of the experience we offer to our sellers and builds opportunities to improve, and 4) Customer Returns which helps reduce customer returns for sellers and Amazon.The team is seeking an experienced Senior Program Management leader to be part of the Seller Segments and Growth pillar driving success for sellers across one or more regions (e.g., North America, EU5, Japan, Emerging Markets). This leader will be responsible for driving deep assessments at the segment level, identifying opportunities within key segments, working with partner teams to develop known and novel approaches to improve performance, and executing programs which make measurable impacts on seller growth. If you are passionate about working with WW teams, building strategic programs to drive growth, driving data driven insight, and creating long-term value for sellers, this may be the role for you!Key job responsibilitiesDrive the development and evolution of seller segmentation framework using both data and inputs from across the FBA businessDiligently track performance trends for insights and opportunitiesPartner with Science, Product, Finance and Economics teams to drive scalable recommendations, tools and services which result in seller growthAssess the impact of the ongoing programs which provide growth opportunities for sellersManage the execution of WW programs in partnership with WW stakeholders, including setting, tracking and achieving ambitious targetsReport performance via ongoing FBA mechanisms (MBR, OP1, etc.), provide key program updates for leadership visibility and inputCommunicate effectively, both written and verbal, with audiences of all levels and geographies, including up to L10 leadersContinuously raises the bar on the quality of written communications across emails, MBR/QBR, flashes, and documents by communicating clear messages that foster productive discussions and facilitate alignment on key priorities and investmentsAbout the teamThe success of WW FBA is synonymous with that of our sellers, and the WW FBA Business Team is on a mission to help ensure that success. The team is organized around four pillars including: 1) Seller Segments and Growth focused on deeply understanding our sellers and driving their growth, 2) Seller Controllable Customer Inputs to improve the performance of what they choose to sell through FBA, 3) FBA Seller Experience which helps drive a consistent, global view of the experience we offer to our sellers and builds opportunities to improve, and 4) Customer Returns which helps reduce customer returns for sellers and Amazon.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Design Excellence (ADX), an internal team aiming to elevate the impact of design at Amazon and our reputation as a top destination for design talent, is seeking a talented, creative, and experienced Principal Program Manager to join our exciting team working to help create thriving conditions for design and creative excellence at Amazon. We are an innovative, cross-organization, customer-obsessed team, empowering groups and individuals across Amazon to strengthen, connect, and evolve Amazon to be the best home for design and creative professionals on the planet.We are seeking a creative, strategic, and self-directed Principal Program Manager to help define, create, and launch a framework for large events and activities to enhance and extend our flagship annual design conference, Conflux, and drive a rhythm of activity throughout the year. Your passion for design and ability to craft memorable moments will connect, inspire, and empower our creative community around the globe. You will work across Amazon and the industry to identify inspirational speakers, develop educational workshops and curate engaging events to foster a healthy design community. If energizing and connecting a vast array of creatives striving to change the world through creative problem solving and customer obsession sounds like a fun challenge, please apply!This role will be based in Seattle, WA. Relocation to Seattle is offered within the US. Key job responsibilities- Drive vision, roadmap and delivery of creative events: internal conferences, summits, speaker events, workshops, and programs- Oversee the end-to-end planning, coordination, and execution of creative events – summits, speaker events, workshops, and programs- Manage logistics, scheduling, vendor relationships, and seamless delivery- Collaborate with internal stakeholders to identify team needs, interests, and opportunities, developing programs that support skill development, creativity, and innovation- Recruit, train, and manage volunteers to support event execution - Manage event budgets and ensure all programs are cost-effective while maintaining a high standard of execution. - Own sourcing and negotiations with vendors.- Define, collect, and report on key program metrics to measure success and guide year over year improvements - Develop communication strategies to promote events- Stay current with industry trends in creative programming, events, and learning experiences. Incorporate new ideas and approaches into the planning and execution of internal events.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 8+ years of program or project management experience- 8+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. Amazon Logistics (AMZL) Engineering team is seeking a Sr. Product Manager to support the Strategic Programs team under the WW Engineering umbrella. This leader will function as the Single threaded leaders for programs that propel Amazon forward by (1) Increasing speed to customer, (2) Developing new businesses, and (3) Innovating in nascent spaces. The Sr. Product Manager will own products owning road mapping, feature iteration and product maintenance. To be successful in this role you will need to be able to influence and work with leaders across multiple organizations and geographies. You will manage large, complex projects and advocate on behalf of the customer to develop the next generation of AMZL delivery station.Key job responsibilities- End to end ownership of a coordinating direction and implementation of new delivery programs into the AMZL Network- Responsible for defining business and use case for new and legacy delivery programs while managing cappex associated with program integration - Identify customer needs and develop integrated product solutions to solve the problem- Work autonomously in an ambiguous environment, understand business problems, city landscapes, scaling factors and dependencies - Deliver impactful projects in a systematic manner- Drive a culture of innovation across the AMZL Strategic Programs organizationBASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.We are seeking a Principle, Program Manager for Amazon Flex in the Worldwide Marketing & Communications team. In this role, you will own, develop, and drive key global programs, processes, and mechanisms to improve the effectiveness and efficiency of the organization. This role is responsible for developing and leading processes for inspecting and reporting progress against global goals and standards; driving a centralized, comprehensive understanding of key performance indicators; and managing critical organization-wide performance and roadmap review mechanisms. The successful candidate will be self-motivated, passionate, highly analytical, detail-oriented, possess solid interpersonal and communication skills, and be comfortable working independently to deliver results. You will work cross-functionally and across geographies with stakeholders at all levels. You think strategically, write effectively, and plan accurately to execute and deliver on weekly, monthly, quarterly and yearly objectives. You effectively coach functional leadership and partners on operational policies and tools, and drive holistic operational excellence across the organization. Key job responsibilities• Own strategic planning, execution, and reporting for key global programs.• Ensure alignment on overall strategic goals, standards, objectives and key results, and metrics for planning cycles.• Analyze business performance, including defining and tracking KPIs, issue identification and resolution, in support of organizational goals.• Create and manage key reports and mechanisms in support of the organization. • Drive operational optimization and efficiency, maintaining and improving global tools and processes.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon Web Services (AWS) is seeking an experienced Exam Preparation Assessments Program Manager to work with subject matter experts to create assessments that will prepare candidates taking AWS Certification exams. Exam Preparation assessments provide customers with practice with the same question quality as the real exam and exam-style scoring. This role gives the opportunity to learn, to teach, and to play at the same time as you develop assessments.Successful candidates will have a strong assessment development background, be detail driven, and have excellent training and problem solving skills. You will have an understanding of certification exam development lifecycle and be able to effectively train subject matter experts on certification best practices. You will creatively seek out and embrace forward-looking, innovative approaches to assessment development.Key job responsibilities- Schedule and facilitate assessment development workshops- Recruit and collaborate with subject matter experts- Train subject matter experts on Amazon’s style guidelines and exam development best practices- Conduct quality reviews of assessment files- Implement proper tracking mechanisms for item workflow- Manage and implement item development processes, including implementing efforts to scale- Manage the editorial review of items (e.g. grammar, spelling, standardizing on technical terms throughout the exam, accessibility, etc.)- Create assessments and implement assessment maintenance schedules- Report on subject matter expert, item, and assessment development metrics- Managing end to end item development localization- Manage project schedules for product set life cycle- Please note this role may require some travel (up to 10%).A day in the lifeExam Preparation Assessments Program Managers manage end-to-end development of all content for assessments, including facilitating virtual question development with subject matter experts from across the globe. They work closely with the overall Exam Preparation team, including technical editors, assessment technical architects, publishing program managers, technical curriculum developers, and product managers. They also collaborate across teams on scaling initiatives. About the teamThe Exam Preparation team is part of the AWS digital training business, creating content for AWS Skill Builder. We use the Amazon working backwards process to build innovative learning experiences. Our global customers are enterprises, partners, startups, and individual learners. To meet our customer needs we are creating exam preparation products that deliver impactful, hands-on learning experiences. We are looking for innovative ways to help our customers to successfully and confidently prepare for AWS Certification exams. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ years of experience in assessment development for certifications or credentialing exams- 3+ years of experience facilitating and leading assessment development workshops ...

Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team.If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fast-paced environment. Apply now to be a part of our future-forward journey.Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers• Roll up your sleeves and do whatever is necessary; general manager / owner mentality• Create, communicate, and manage budget for projectsA day in the lifeNote: This is a hybrid role, requiring Program Managers to be on-site at least 3days/week in corporate office. Some travel offsite may be required (no more than 25%).About the teamOur Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...