Project/Program/Product Management--Non-Tech

The Risk Manager II will support the operations of the Organized Retail Crime (ORC) Hub, a collaborative platform launching in 2025 that enables brands, law enforcement agencies, and retail partners to directly report and coordinate investigations with Amazon investigators to identify and remove stolen goods being sold on the Amazon store. The ORC Hub strengthens the collective fight against ORC by facilitating real-time information sharing and coordinated intervention between Amazon and its external stakeholders.Sitting within the Inventory Trust organization, the ORC team supports the organization's mission of ensuring that counterfeit, fraudulent, stolen, or otherwise illegal inventory within the Amazon network is identified and removed from the supply chain, denying bad actors the ability to abuse the Amazon fulfillment ecosystem. In this role, the Risk Manager II will leverage data-driven strategies, cross-functional collaboration, and innovative technologies to proactively prevent, detect, and disrupt ORC activities impacting the Amazon store.Key job responsibilities- Conduct initial reviews of escalations submitted to the ORC Hub, requesting any necessary clarifications or additional information from the partners.- Utilize a range of external and internal tools and data sources to thoroughly investigate the escalated ORC cases, identifying the scope of dishonest activity and any bad actors involved.- Collaborate closely with external partners throughout the investigative process, providing relevant information to support their own efforts and furnish evidence to law enforcement for investigations.- Work with Amazon's team of cybercrime attorneys to ensure investigations are conducted properly and in accordance with legal requirements.- Document all investigation findings and actions taken within the ORC Hub, maintaining organized case files and ensuring each escalation is properly resolved and archived.- Analyze the data and intelligence gathered through the ORC Hub to help enhance Amazon's automated detection mechanisms for combating organized retail crime.- Stay up-to-date on the latest ORC trends, tactics, and best practices to continuously improve the ORC Hub's capabilities and responsiveness.Provide regular reporting and recommendations to leadership on the performance and impact of the ORC Hub initiative.A day in the lifeThe day begins by triaging new ORC Hub escalations, reaching out to partners to gather details. Diving into internal data, the Risk Manager II traces transactions, maps supply chains, and documents findings to build comprehensive case files. Collaborating with cybercrime attorneys, they support legal actions, and initiate internal enforcement actions. Analyzing trends, the Risk Manager II identifies opportunities to enhance Amazon's detection models. Throughout the day, they maintain close communication with external partners, exhibiting strong investigative skills to disrupt ORC rings targeting the Amazon store.About the teamThe Organized Retail Crime (ORC) team at Amazon plays a critical role in protecting the integrity of the company's store and supply chain. This specialized team leverages sophisticated data analytics, industry collaboration, and innovative technologies to prevent, detect, and disrupt the activities of organized bad actor networks engaged in the theft, fraud, and resale of products. By working closely with brands, law enforcement agencies, and retail partners, the ORC team gathers intelligence, coordinates targeted investigations, and supports legal action to hold bad actors accountable. Through these multifaceted efforts, the ORC team safeguards the customer experience, supports Amazon's selling partners, and contributes to the broader fight against ORC impacting the entire industry.BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- 5+ years of program or project management experience- 5+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Experience handling confidential information- Experience with SQL and Excel- Experience with research and investigation skills or equivalent ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business. Amazon is seeking a motivated and data-driven procurement category manager to support the Americas data center construction space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen, communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects. As a Procurement Category Manager, you will create and implement sourcing strategies within construction services space and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate:- Proven experience driving large-scale process improvements resulting in measurable value - High attention to detail including proven ability to manage multiple, competing priorities simultaneously - Ability to think strategically and execute methodically - Demonstrated ability to influence teams to adopt change utilizing smart technologies - Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired - Committed to learning and expanding professional and technical knowledge - Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases - Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality - Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape - Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time - Ability to get things done and produce conclusive, measurable results within time commitments - Strong data analysis and analytical skillsA day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelors degree in Supply Chain Management, Finance, Engineering, Operations, or other field from an accredited university or 5+ years relevant experience - 5+ years of relevant experience supporting strategic sourcing analysis, including vendor negotiations, global contract management, process improvement, operational and financial analysis - 5+ years of experience in procurement, supply chain, supplier management and operations - 5+ years experience with construction services and material procurement. ...

Come and be a part of Amazon's dynamic Live Sports Production Team! We are looking for an experienced Principal Prod Ops Manager to oversee Production Operations of live sporting events. The Production Operations team is responsible for delivering high quality event productions on all global live sports properties to customers worldwide, across all Prime Video product lines and devices. We also support our productions through process improvements, scalability, and various initiatives. We work on designing solutions (tools and mechanisms) to manage and support productions globally so our team can work more efficiently and continue to scale. This role will be a mix of production, field operations and program management. The Principal Prod Ops Manager will be responsible for leading and overseeing various rights properties from the scoping stage (during the pre-bid phase), through the budgeting and operational design, and launch. You will be responsible for modeling the production scopes and administering RFP launches and vendor selection for Production Service Partners (PSP). You will drive how we engage third-party PSPs for production and technical services defining the scope of work, deliverables, service levels, budget, and work with BA/BD/Legal on the contract terms. You will be responsible for managing and scaling operations and assessing cost standards that may impact the budget or production roadmap. You will evaluate current productions and operational impacts on events and develop mechanisms to improve execution on re-starts or new property launches year-over-year.As the Principal Prod Ops Manager, you are also responsible for leading the end-to-end production launch readiness roadmap for the entire production team and will define milestones to ensure timely delivery of the event. Principal Prod Ops Managers assume the responsibility of organizational interdependencies with other teams (e.g., Legal, Production Finance, Business Affairs, Business Development, Accounting, Tax, Risk and other corporate stakeholders) to ensure business continuity for event launch. The successful candidate is a self-starter and possesses the ability to complete high volumes of complex tasks and projects quickly, and reacts with appropriate urgency to situations and events that require immediate response and turnaround. The candidate has a proven track record taking on end-to-end ownership, and is effective at delivering results in a fast-paced and dynamic business environment. The candidate will be able to issue spot, drive decision making, and escalate matters that have risk impact.The candidate has deep knowledge and experience in broadcast production, with a strong business acumen in various formats; live telecasts, shoulder programming, specialty content. High level competency and experience with overall production processes including: production company management, budgeting, and complex problem solving across multiple departments. Experience launching, operating, managing, and delivering results in a live sports production operations leadership role. Proven track record working on international and large scale productions and relationships with media partners. Contract experience defining service requirements ensuring commercial terms are captured in contracts and statements of work. Strong experience working cross functionally leading and earning trust with multiple stakeholders across various departments through written and verbal communication. Key job responsibilities- Own and manage the end-to-end lifecycle of a project launch or property re-start, gathering business requirements, implementing workstreams, and developing milestones and launch schedule to ensure successful delivery of event- Model and build budgets, managing production costs for various properties, including forecasting and variance analysis- Oversee production operations of on-site event production including Health & Safety, risk management, and vendor relationships; work with internal departments, internal leadership and production companies on production safety, security, insurance, immigration, visa, travel, and tax issues- Own, manage and run WBR meetings, tracking projects and keeping all stakeholders aware of changes to project status ensuring alignment- Drive synergy with stakeholder teams including legal, business affairs, business development, production finance, accounting, and other global operations teams to create, implement and improve new and existing processes- Customer Obsess over internal and external production stakeholdersBASIC QUALIFICATIONS- 10+ years of producer, production manager or line producer experience- 10+ years of budgeting, scheduling and cost reporting experience- Experience with a variety of digital workflows ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is seeking a self-starter to join the AWS Energy team in pioneering the future for data center utility power by developing and executing the strategy by which AWS delivers energy projects and partners with electric utilities and energy companies across the Americas. This individual will define the end to end (generation, transmission, distribution, backup power) power strategy for scaling and operating AWS’ diverse, low-cost energy supply. In this role, you will manage multiple, large scale and technically complex power infrastructure projects across multiple geographies by facilitating close collaboration between both internal and external stakeholders. Within the overarching strategy, this individual must be resilient in exploring and discovering new supply opportunities (that delivery both near term capacity with an accelerated path to net-zero carbon supply), ultimately converting them into tactically sound and executable energy projects while working to reduce energy capital and operating expenses. Internally, responsibilities outside of implementing the defined strategy include reporting status, risks, mitigations and successes to C level and VP level leadership, as well as influencing multiple cross-functional partner teams in the overall data center capacity delivery business process. Externally, this role takes ownership of managing utility interactions, coordinating efforts between real estate, engineering and planning teams in site evaluation, project engineering, scheduling and budgeting, including influencing and contracting with the utility, EPC and/or Owner’s Engineer to meet AWS’ needs. The individual will work in an integrated team to implement a strategy that meets and exceeds AWS’ energy program requirements while delivering projects on time, with tangible reliability and cost-saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. Experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, including related tariffs and supply agreements, is a must. In this role, you will negotiate and execute power supply contracts across AWS regions and create innovative supply structures that integrate our renewable energy portfolio and Support the growth of clean energy via utility partnerships. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. The candidate must have experience in reliably driving initiatives to completion in high speed, constrained and ambiguous environments, with practice in escalating and reporting to many organization leaders and teams across multiple levels. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS’s global infrastructure expansion are met.Key job responsibilitiesLead the development and execution of a comprehensive utilities strategy for AWS data centers for new and Machine learning regions• Manage multiple Utilities, EPC and Owner's Engineers to deliver MV and HV power infrastructure, including negotiations and contracting.• Develop and execute energy strategies that leverage capital projects (utility grid connections, high voltage substations, energy storage, etc) to reduce long term energy costs. Manage capital budgets for electrical infrastructure and energy projects.• Work collaboratively with Amazon CFE/RE team to support the development of strategic energy sourcing opportunities• Execute electricity supply contracts that create new clean energy capacity on the grid (through utilities), reduce cost, minimize risk and leverage opportunities that benefit Amazon• Manage a portfolio of complex energy projects• Collaborate with internal teams and regulated utilities on the implementation and management of energy projects to meet the business timelines.• Identify and develop innovative cost savings projects (capital and operational) and initiatives related to energy infrastructure and supply.• Responsible for completing due diligence on in-market opportunities and developing those opportunities into cost savings for the business.• Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs.Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required in Engineering/Business or other technical field- 5+ years of experience working in utility/energy industry in a commercial/business development or technical role- 2+ years of power transaction or contracting experience in US East (PJM, MISO, SPP, SERC) energy markets- 2+ years of experience performing financial models and analysis on rates and energy cost, negotiation interconnection agreements and related contracts with utilities and contractors- 2+ years of experience managing multiple million dollar power infrastructure contracts with external stakeholders t ...

We are looking for a entrepreneurial leader that is passionate about products, brands and food. We are looking for a customer-obsessed, growth minded Sr. Product Manager to help identify concepts and bring them to commercialization. In this role, you will be in charge of identifying new product development opportunities and bringing them to market. The ideal candidate should be passionate about products, have strong product development skills as well as outstanding project management abilities. They should excel in both strategic thinking and tactical execution, as responsibilities range from creating business plans to driving development. The candidate should also feel comfortable dealing with ambiguity and working in an entrepreneurial environment. Traits of success: - Understand market trends and build business cases for new product opportunities. - Manage product lifecycle from ideation through commercialization. - Be a smart, hard-working and creative person who loves products, loves solving difficult problems and "getting it done." - Be comfortable collaborating and influencing team members - Be responsible for building and executing on new initiatives and roadmaps each year. Key job responsibilitiesManage the P&L of an existing product portfolio - Analyze market trends and create a roadmap of Private Branded food products for the year ahead - Manage food products through the commercialization steps from sourcing, through to ensuring it's on shelf in our grocery stores and available online. About the teamThe AmazonFresh Private Brands team is made up of functions including Product, Marketing, Product Quality, Supply Chain, and Strategy & Scaling. The Product team are responsible for commercializing food products through the commercialization process leaning on our key stakeholder teams to ensure we build customer loved products. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

This is your opportunity to own Amazon Advertising Policy’s communications strategy and operations (internal and external), ensuring that our stakeholders (internal and external) are well-informed on our policies and changes to our policies. You will take ownership of existing mechanisms and processes, identifying opportunities for operational efficiency, and inventing new ways to broaden our reach, all while obsessing over customer's experience on Amazon by helping our Advertisers understand our policies and provide a trustworthy experience for customers. The goal of the Advertising Trust team is threefold: 1) provide a best-in-class experience for advertisers, 2) protect customers from advertisements that do not comply with our Advertising Policies, and 3) provide clear guidance for advertisers to improve. You will own achieving these goals through communications, helping Advertisers better understand our policies, and helping teams internal to Amazon track and react to evolutions of our policies. The ideal candidate will have experience managing a number of projects in a fast-paced, high-energy environment. The candidate will have experience developing communications across multiple formats. This individual should be a creative problem solver who is meticulous, customer-obsessed, and leads by example. They must also be willing to roll up their sleeves and do what it takes to get the job done while insisting on the highest standards.Key job responsibilities* Own and operate existing policy change communications processes and mechanisms, seeking opportunities to scale, drive down policy publication times, and achieve operational excellence* Assess our communications strategy holistically, looking for opportunities to improve, streamline, and increase awareness visibility* Develop a content strategy and implement new tools and mechanisms for managing and organizing all policy-related content* Invent ways to measure the effectiveness of our communications strategy* Insist on high standards for policy; review policy content for accuracy, grammar, and style, coordinating with Legal/PR/Policy Managers as needed and seeking opportunities to improve policies* Partner with stakeholders (e.g., Support, Moderation) to streamline communications and look for efficiencies* Manage communications internally within AT Policy, increasing transparency and collaboration* Maintain and update rejection communications for use with external advertisersAbout the teamAdvertising is one of the fastest growing businesses at Amazon and that growth generates challenges in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. As part of the Advertising Trust team, you will have high visibility across Amazon business lines, helping to establish the right customer experience and long-term strategy for the success of Amazon Advertising. We are a global and diverse team with a long tenure in online advertising and expertise in developing customer experience solutions for highly sensitive and restricted categories of advertising.BASIC QUALIFICATIONS- Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- Experience implementing repeatable processes and driving automation or standardization- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience in complex problem solving, and working in a tight schedule environment- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Demonstrated experience of leadership communication with executive level audience ...

Who are we?Do you want to be a part of a team building the next $100bn initiative? Are you interested in defining and creating the future of shipping? Our team is building a new, emerging business to solve some of the biggest customer pain points in the logistics industry globally.What will you do?We’re hiring a Senior Partnership Manger who will build, manage, and scale our US partnerships. This role will own the end-to-end execution of external partnerships, from ideation and contracting through launch and partnership management. You will work closely with internal product and business development teams to identify partners and opportunities that align with our growth priorities, and to execute new products or strategies with existing partners. You will also collaborate with our tech team to ensure seamless integration of new partnerships and product launches. Who are you?The ideal candidate will possess a unique balance of technical depth, business acumen, and strong interpersonal skills. You are highly autonomous and have a proven track record of taking on end-to-end ownership and successfully delivering partnerships in a fast-paced and dynamic business environment. As this role involves close collaboration with the business development team, partners, senior leadership and other key internal stakeholders, you will need to be comfortable with communications, presentations, supporting your points of view, and being vocal on relevant business issues as needed. You are adept at business negotiations and familiar with legal contracts and terms. You are capable of strategic thinking and influencing, while also able to dive into execution. Key job responsibilitiesKey job responsibilities• Execution of new partnerships from contracting through launch.• Manage day-to-day relationships with existing Amazon Shipping Partners up to C-level.• Manage end-to-end onboarding for new Integration partners acting as a technical liaison between partners, product tech, sales, and support.• Prepare and deliver partnership priorities outlining progress and roadblocks to senior management.• Own strategy related to new partnership opportunities.• Work with program and product/engineering teams to drive innovation of products and features.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders- Experience structuring and negotiating agreements and leading cross functional groups to orchestrate and successfully complete deals ...

The Account Health Support (AHS) Team is looking for a Knowledge Management Office (KMO) Program Manager to join our Global Operations and be a leader on our team. We are seeking a talented, data driven, and proven individual with experience in operational integration within the training and content creation space to support AHS worldwide across various functions. The KMO Program Manager will be a key person to shape the resource creation, training, and career development of the Account Health Support team. The ideal candidate should be able to work in a cross functional, fast-paced environment; has strong program management and communication skills.As the AHS KMO Program Manager, you will be responsible for creation and execution of an aggressive roadmap that will support a global team. Success candidates are collaborators who work closely with cross functional teams to effectively prioritize and deploy training programs based on customer and business need. The role demands thought clarity, dynamic cross-functional partnership, and strategic thinking to innovate on behalf of our customers.Key job responsibilities•Develop content and curricula to support onboarding of new employees, and development of tenured employees• Manages relationship with stakeholders to understand content and training needs• Conducts data analysis deep dive to measure training impact• Works backwards – demonstrates planning capability to execute on deliverables (manages stakeholders, and coordinates details).• Supports development of all AHS KMO support positions (Site Trainers,certified instructors, content POCs)Writes narratives to communicate changes to training mental modelA day in the lifeThe KMO program manager will work with various stakeholders to ensure that our team of global Specialists have the necessary resources (training and content) to support Sellers via multiple communication channels. The successful candidate must demonstrate strong organizational intelligence, exceptional ability to build trust, strong verbal and written communication skills, and the ability to manage complex cross-team projects. You are self-motivated, solutions-oriented, comfortable with ambiguity, and innovative in developing best-in-class programs to evolve our strategy to connect, engage, and empower our selling partners.About the teamAccount Health Support (AHS) is a global team that provides Selling Partners with empathetic support while addressing their account health concerns.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon is seeking a Project Manager to oversee and coordinate the execution of successful new build infrastructure and expansion/retrofit projects in our Global Engineering Services (GES) Organization. This individual will lead a team of support personnel and coordinate the resources required to launch new and complex projects with the goals of achieving timelines, staying within budget, and driving standardization within our network. The Project Manager will manage medium to large capital projects with aggressive schedule commitments. The Project Manager will lead and coordinate schedule of multiple vendors at the same time, as well as interface at all levels of the organization.Key job responsibilitiesManage new and existing programs, successfully delivering difficult projects and goals across multiple organizations - Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery - Owns program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate - Influence design and development of strategic processes - Work with program managers and business leaders to communicate and impact critical business initiatives - Develop, implement, and governs the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or sub-task - Provide accountability while reporting on status, asking for help, and immediately escalating issues and problems as necessary - Responsible for overall project schedule that enables the teams to be successful based upon the project milestones and Go-Live - Position includes travel up to 80% (Nationwide) A day in the lifeMonday- Travel to location (Uber, Airport, Rental Car) / 3PL Schedule Review Meeting / Emails / PO Approval / Inventory TrackingTuesday- Stakeholder Weekly Meeting / Site Walk/ Budget Report /Meetings / Project Incentive WorkWednesday- Safety Walk / Order Review with Procurement / Non-Inventory Review with Site 3PL / Risk Management / PMO ReportingThursday- Travel to home (Uber, Airport, Rental Car) / Emails / Meetings / Invoice Approvals / Risk Review / Safety ReportingFriday- Update Project Health Tracker / File Travel expenses / Book Travel 3 Weeks Out / Document Lessons Learned / Team Meeting / One-on-One / Project Meetings / Update Travel Calendar*** This role requires you to have exceptional organizational skills to maintain a successful work life harmonyBenefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level ...

Amazon Autos is building a new customer experience which enables shopper to complete their entire vehicle discovery and purchase journey in Amazon’s online store, providing better convenience and selection than the traditional car shopping process.We are seeking a highly motivated and experienced Senior Program Manager to join our Amazon Autos team. In this role, you will be responsible for working with stakeholders to develop and implement strategies to reduce customer contacts across our purchase journey, improving customer satisfaction, and increasing operational efficiency.Key job responsibilitiesAs the Contact Reduction Senior Program Manager for Amazon Autos, you will: - Develop and execute comprehensive contact reduction strategies for Amazon Autos services.- Analyze customer contact data to identify trends, pain points, and opportunities for improvement. - Collaborate with cross-functional teams including Product, Engineering, Operations, and Customer Service to implement contact reduction initiatives. - Identify opportunities and work with Product to design and implement self-service tools and automated solutions to minimize the need for customer contacts. - Establish key performance indicators (KPIs) and metrics to measure the success of contact reduction efforts. - Lead root cause analysis projects to address recurring customer issues and implement long-term solutions. - Manage multiple high-impact projects simultaneously, ensuring timely delivery and quality results. - Develop and maintain relationships with key stakeholders across the organization to drive contact reduction initiatives.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience- 5+ years of experience in Customer Service, Support or Customer Success- Experience in defining defect reduction programs in Customer Service, with measurable results.- 5+ years of experience driving improvements cross functionally with Product, Tech, and Operations. ...

The AWS HR Partner team (BeXT) is looking for a Principal Program Manager who can turn big ideas into reality.In this role, you'll drive end-to-end process execution with a bias for action, forging collaborative relationships across AWS People Experience (PXT) and business teams. Your analytical prowess will be put to the test as you dive deep into people and operational metrics, fueling data-driven decisions that propel our organization forward. We're counting on you to design and implement scalable people programs that can keep pace with our rapidly growing business.As a Principal Program Manager, you'll provide both strategic vision and hands-on programmatic leadership to our Global PXT team, while also partnering closely with AWS and Amazon's central PXT teams. The ideal candidate possesses exceptional project management skills, thrives in a fast-paced, dynamic environment, and demonstrates strong logical thinking and problem solving abilities. You should excel at translating complex data into actionable insights and have a track record of delivering results in ambiguous situations.Join a fun, passionate, and global team that's committed to innovation. You'll play a critical role in executing our people initiatives, designing reporting solutions, and driving functional excellence. At AWS, you won't just keep up with the pace of technology – you'll help set it.Key job responsibilitiesThe successful candidate will be highly analytical, have attention to detail and a passion for process improvement. Ideal candidates will be able to tell stories using data, make recommendations and indicate trends to the business leaders.Successful candidates will also demonstrate:• Ability to understand business goals and recommend new approaches, policies and procedures to drive continuous improvement• Ability to develop and maintain new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards that are easily digestible by business and HR partners• Ability to enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format• Understanding of statistical analysis, identifying trends and making recommendations based on data analysis• Ability to author concise documents communicating results to stakeholders, visualizing data where beneficial to drive decision-making• A true hands-on approach as well as the ability to successfully monitor the "pulse" of the organization• The ability to think big but also not be afraid to "roll up your sleeves."• The ability to manage and support multiple priorities simultaneously, have bias for action - orientated on results and driving appropriate solutionsAbout the teamThe AWS Builder Experience Team (BeXT) works backwards from the voice of the Builder to deliver personalized experiences at scale using technology and simplified processes that match the speed and agility of the AWS business. We strive to enable Builders in becoming the best versions of themselves by creating an environment where they can thrive.BASIC QUALIFICATIONS• Bachelor’s degree or equivalent professional experience • 7+ years in program/project management • 7+ years in HR programs, data analytics and/or high volume recruiting and/or operations management• Experience defining program requirements and using data and metrics to determine improvements ...

Join Ship with Amazon to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in … read on).What will you do?As a Principal PM, you will be responsible for defining and owning the strategic vision and roadmap for Sales and Marketing SaaS (Software-as-a-Service) products in the Amazon Shipping organization. This leader will work closely with stakeholders from Sales, Sales Ops and Marketing Ops to recommend and implement SaaS products to support the organization's strategic objectives around improving operational efficiency, customer experience, and cost optimization.The ideal candidate has a strong background in Sales and Marketing tooling (Salesforce, Marketo) combined with a solid understanding of current technologies (e.g. APIs, mobile, GenAI). S/he can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset and strong analytical skills are essential. This opportunity requires excellent product management, prioritization, and communication skills, as well as the ability to navigate ambiguity.Key job responsibilities- Define the strategic vision and own the long-term roadmap for SaaS products across the Shipping organization- Recommend new products and ideas to drive productivity and efficiency through SaaS product adoption and utilization- Work directly with engineering to build exceptional products by integrating SaaS products into the broader ecosystem- Define user stories and product requirements while contributing to the technical design of new product implementation and features- Engage with stakeholders to prioritize features and drive go-to-market strategies while making appropriate trade-offs to optimize time-to-market, and technical and business outcomes- Influence executive leadership and drive alignment across multiple teams on long-term priorities- Display self-starter mentality and the ability to dive below the surface to uncover the "so what" rather than just the symptoms- Up to 10% travelBASIC QUALIFICATIONS- Bachelor's degree in computer science, related field, or equivalent work experience- 15+ years of experience with 7+ years of product management experience implementing SaaS products at scale (Salesforce, Service Cloud, Marketo, Pendo, CPQ)- Demonstrated written and verbal communication skills with a proven ability to present complex technical information in a clear and concise manner to a variety of audiences- Demonstrated experience translating customer needs and product opportunities into innovative and detailed product requirements for business applications with large and diverse customer bases and business use cases- Demonstrated experience with working in complex, ambiguous situations and influencing leadership on key decisions- Proven track record of delivering results in company-wide, cross-functional technical initiatives ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution,control and completion of specific projects ensuring consistency with company strategy, commitments and goals.If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s Degree in one of the following concentrations Electrical Engineering, Mechanical Engineering, Computer Science, Project Mgmt OR 5+ years experience managing projects in data centers or comparable critical infrastructure- 3+ years experience in Construction or Project Management ...

Join us at the cutting edge of Amazon's sustainability initiatives to work on social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Our vision is for Amazon Private Brands to have a net positive impact on people and the planet, putting more back into society and the environment than we extract. The Amazon Private Brands Sustainability team owns defining and operationalizing environmental and social sustainability standards across the business teams over a multi-year horizon. We provide functional teams support to deliver against public sustainability goals, regulatory standards, and more. We focus on providing expertise, education, program management mechanisms, tools, and data to drive functional teams to scalably own in their areas of responsibility.Amazon's Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments such as our Global Human Rights Principles (GHRP) and Supply Chain Standards (SCS). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.We are looking for a Senior PM to support developing and executing a human rights strategy, including compliance with human rights and environmental due diligence regulations, for the global Amazon Private Brands organization.Key job responsibilities- Influence and collaborate with cross-functional internal and external stakeholders while driving leading management practices through capacity building and strategic communication.- Execute human rights and environmental assessments and advise global business partners, company leadership, and key functions on corresponding risks and opportunities.- Work alongside teams within WW Sustainability to align on plans to address human rights and environmental risks identified. - Facilitate discussions across multiple stakeholder groups to design and test human rights-based risk management mechanisms.- Drive innovative solutions to challenging problems with a well-reasoned and solution-oriented vision, grounded in practical roadmaps and persistent prioritization.- Quickly learn about and understand different Amazon teams and dive deep into their unique needs, human rights risks, and social impact opportunities.About the teamDiverse Experiences:Amazon Private Brands (APB) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career hasn’t followed a traditional path or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s degree in human rights, environment, law, public policy, economics, supply chain management, or related field.- 5+ years of experience in business and human rights, environmental and social impact, corporate social responsibility, sustainable development, social justice, and/or related field.- Expertise in the UN Guiding Principles on Business and Human Rights and other leading human rights frameworks.- Expertise on Environmental Due diligence and issues as pertains to the German Supply Chains Act and other emerging HREDD regulations. - Experience with multi-stakeholder engagement, capacity building, and collaboration.- Track record of working independently and with a diverse set of partners to solve complex, large-scale issues.- Ability to persuasively propose leading strategies and principled yet practical solutions in writing and via oral presentation, particularly to business audiences.- Engenders trust and respect in all working relationships; uses influencing and negotiation skills to drive improvements through shared ownership and accountability. ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs the Senior Product Manager, Creator Products at Audible, you will be responsible for supporting one or more of Audible’s creator products including the Audiobook Creation Exchange (ACX), one of the largest spoken word audio marketplaces in the world.ABOUT YOUYou are an entrepreneurial product thinker, with proven experience building and launching creator or consumer-facing products at scale. You are a data-driven leader, with experience establishing and measuring impactful KPIs. You are a natural collaborator, with experience aligning multidisciplinary, cross-functional teams. You are an independent, problem-solver that can confidently lead teams through ambiguity. You are customer obsessed and excited to build products for the creative community.As a Senior Product Manager, Creator Products, you will...- Advocate for, and obsess over Audible’s Creators- Write and communicate functional requirements, partnering with various product, marketing, UX and insights stakeholders- Use lean development tools, like experimentation and rapid prototyping, to drive teams towards strategic product decisions- Develop and own a product roadmap, demonstrating a strong focus on KPIs and measurement- Frame and lead discussions with key business and technical stakeholder to assess opportunities, make data-driven recommendations, and build consensus ahead of important investment decisions- Be the authority on the creator experience that you manage- Understand your product’s strengths and weaknesses- Find the right opportunities to innovate and enhance the experience with the right combination of essential and magical- Manage dependencies and unblock your teams to optimize discovery and delivery work- Proactively communicate product metrics and insights, showcasing a deep understanding of how your features are benefiting customers and the business- Support building the long-term strategy and roadmap for Creator Products, helping to set the vision and guidance- Identify new Creator Product opportunities in the creation, growth and monetization space- Drive alignment by leading tradeoff discussions that produce actionable decisions- Be the authority on the customer experiences that you manage- Find the right opportunities to innovate and skillfully balance big ideas with incremental impact for your customers- Continually monitor creator tools and trends to ensure Audible is delivering value for creatorsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of relevant product management experience in consumer technology- Experience maintaining a product roadmap and leading delivery of software products- Demonstrated experience in agile, lean product management processes on high-velocity teams ...

Stay local, shop global! Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and will continue to stay at the forefront of Amazon’s global expansion strategy. We are looking for an entrepreneurial, analytical, and creative product leader to drive our initiatives around improving Seller experience across stores. In this role, you will use a combination of outstanding thought leadership, analytical skills, cross-functional partnership, business judgment, and strategic thinking to innovate on behalf of our cross-border customers. You will thrive working with cutting-edge technology and be able to build a strong understanding of cross-border shoppers and their needs to scale the product globally. You will have the opportunity to lead work-streams across CX, selection, cross-border delivery experience, Finance, Legal, Operations, SCOT, Global Logistics, Marketplace, Accounting, Tax, to name a few. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different international locations. Key job responsibilitiesManage product and tech roadmap for a cross border productWork with software engineers and managers to build tools and technology for fast and free shipping experience for international customersWork on machine learning and SCOT technologies to scale the product to multiple international destinationsBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business.We are seeking a motivated and data-driven Procurement Leader to support the Americas data center delivery space. Manager, Data Center Sourcing and Procurement is responsible for developing clear organizational action plans to drive the most nimble, agile, and resilient supply chains. Enabling to achieve the best availability of vendors to deploy Cabling projects at the lowest total cost of ownership in order to fuel the exponential growth across our Data Centers as we meet and exceed customer demand. In this role you will lead internal and external engagements across Supply Chain, Engineering and Business organizations diving deep into the technologies and operations both from a delivery and supply chain perspective. You will analyze trends involving the industry suppliers, customers, and technology to develop strategies to secure supply, reduce cost, minimize risk, and utilize emerging opportunities, allowing AWS to meet and exceed its goals. You will be part of the conceptual development of future and existing data center architecture design changes as a supply chain subject matter expert influencing the supply base technological road maps to align with the long-term AWS vision. The candidate should have strong supply chain and procurement skills, analytical and financial acumen, communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. Key job responsibilities• Lead a team of Senior Procurement professionals to drive supply chain and supplier selection strategy for Cabling labor category within new Data Center Planning and Delivery space. • Work closely with engineering, operations and delivery teams to identify key supply risks impacting on-time data center delivery and implement proactive mechanisms to mitigate risks. • Sponsor and lead the development of long term supply agreements to mitigate capacity and delivery risks, drive cost savings, enable faster DC delivery, and embodied carbon reduction. • Serve as an escalation point of contact and lead engagement with senior leaders at key suppliers. • Drive innovation and process simplification efforts to enable long term scaling. Requires travel up to 15% of the year.A day in the lifeAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 5+ years of managing procurement teams with direct experience in supplier / supply chain management - 7+ years of working cross functionally with procurement experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience and working cross functionally across several teams experience- Bachelor's degree or a Master's degree ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics co-op & internship opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.This role is a 3 month internship from May - August 2025.Key job responsibilities* Manage one large, or multiple smaller projects in a manufacturing environment * Project size and quantity is dependent upon candidate comfort level as well as business project priority at the time of hire* Take on a leadership role for projects that may span various aspects of manufacturing operations* Leverage and develop project management skills including: Development of project schedules using MS Project, or other chart tool of choice and Managing a risk register, including identifying, assessing and mitigating risks * Gather and analyze project data for monitoring key performance indicators (KPIs), crafting reports and dashboards, while utilizing insights to shape program priorities* Interface cross functionally with tech and non-tech teams to deliver project requirements * Drive continuous improvement initiatives by planning and implementing lean projects within the company, collaborating with multiple stakeholders in the development and delivery of related content and trainingA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Must be currently enrolled in a Bachelor's degree or Master's degree in Engineering Management, Project Management, or a similar degree- Must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between January - June 2025- Graduation is December 2025 or later ...

The Global Vendor Management (GVM) Program works with HQ senior leadership from a highly selective group of global Amazon vendors, to support the growth of our mutual business and total relationship success across worldwide Amazon. We are a global strategic business development team, seeking a customer-obsessed individual with excellent business judgement, to build collaborative relationships with vendor executives and Amazon teams across all Amazon countries focusing on Sustainability.As a Program Manager, Global Sustainability, you will own the Sustainability vendor engagement strategy, working alongside Sustainability experts to influence product roadmaps and innovation across external and internal teams, driving Sustainable initiatives with Amazon’s largest vendors, and ensuring processes and ongoing mechanisms are scalable to deliver a best-in-class Sustainable experience for customers around the world. A successful candidate in this role is a storyteller, one with a passion for sustainability and a knack for taking complex concepts and turning them into easily understood campaigns.Key job responsibilities- Develop and implement Sustainability initiatives and goals for vendors worldwide. - Work with senior leadership at our largest vendors to build and drive Sustainable initiatives (such as sustainable shopping and sustainable product development).- Lead the vendor facing education of Amazon’s Sustainability work.- Develop, build and maintain positive relationships with internal program teams.- Collaborate closely with Amazon’s International Expansions and Global Vendor Management teams.- Create operational metrics, track and manage delivery timelines, and communicate program status to internal stakeholders.- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.- Engage cross-functionally to execute test and learn plans to drive engagement and support key business initiatives in a scalable way.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!Amazon Advertising is looking for an experienced Manager for our Campaign & Creative Management (CCM) team. As our advertiser’s “go-to” experts on Amazon Advertising’s processes related to our advertising policies and creative services, CCMs earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience.The leader of this team will be expected to own their business and the needs of their customers in relation to campaign and creative management. Managers of CCM teams develop direct customer relationships, and are skilled project and/or program managers, delivering quantifiable service improvements in line with customer needs. They develop high performing teams with clear goals to ensure team success, and partner closely with sales, account management and design leadership to deliver results that matter to customers. Leaders in this team have direct accountability for continuously improving customer satisfaction and efficiency of our teams. As result, they establish partnerships with the Amazon teams that create our products and provide input to their roadmaps to help improve experiences for customers.Key job responsibilitiesTo excel in this role, the ideal candidate will need to: - Exhibit excellent judgment - Hire and develop great people - Have relentlessly high standards (is never satisfied with the status quo) - Be able to dive deep and is never out of touch with the details of the business or the technology - Expect and require innovation of her/his team - Have passion and convictions and the innate ability to inspire passion in others - Strong results orientation - Think bigBASIC QUALIFICATIONS- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience with sales CRM tools such as Salesforce or similar software- Experience in digital advertising and client facing roles with a focus on data analysis- People management experience ...