Campaign & Creative Management, Amazon, Amazon Ads

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Principal Product Manager, Global Logistics, Cross-Border Fulfillment

Join Amazon's Global Logistics team as a Principal Product Manager, where you'll shape the future of cross-border fulfillment. You'll lead innovative solutions that connect sellers and customers worldwide, leveraging cutting-edge technology to create seamless global logistics experiences. This role offers a unique opportunity to impact Amazon's global marketplace, driving growth for sellers and expanding product availability for customers across all Amazon stores.Key job responsibilities- Define and execute the strategy and multi-year roadmap for seller-managed cross-border solutions- Develop innovative products that delight sellers and drive large-scale business improvements- Lead investment decisions and prioritization across complex product portfolios- Collaborate with cross-functional teams to deliver high-quality, large-scale product launches- Identify and measure key metrics to drive continuous improvement and understand user needsA day in the lifeYou'll start your day analyzing global seller data, identifying opportunities for cross-border expansion. You'll then lead a cross-functional meeting to align on product requirements for an upcoming feature launch. After lunch, you'll present a business case for a new logistics innovation to senior leadership. Your afternoon might involve collaborating with UX designers on a new seller interface or reviewing performance metrics for recently launched features. You'll end the day strategizing with your team on long-term vision and upcoming priorities.About the teamOur Global Logistics team is passionate about connecting sellers and customers worldwide. We focus on developing scalable systems and services that leverage machine learning and big data to enable world-class global logistics solutions. Our mission is to give customers access to Earth's largest store, regardless of geographical boundaries. We're committed to innovation, constantly pushing the boundaries of what's possible in cross-border fulfillment.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- 10+ years of product or program management, product marketing, business development or technology experience- Experience as a product manager or owner- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field ...

Program Manager, Country Launch Readiness

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The program manager (PM) will be working on large, complex, and strategic business and technology initiatives. They will develop a common vision and scope, establish timelines, and execute deliverables working across Kuiper and Amazon teams. The PM will own service launch planning, drive country readiness, manage operational readiness, align teams, and track progress for work streams across the globe. In addition, this position will work with marketing, sales, deal management, sales operations, customer operations, and customer support teams to help drive programs, practices, and process readiness for our commercial business in countries around the world. Key job responsibilitiesThe role requires exceptional written and verbal communication skills, facilitation skills, and theability to collaborate across multiple teams. This role will have high visibility and requires executive presence and be comfortable providing updates to SVPs, VPs, and Directors across Amazon teams. The PM has to be structured and flexible at the same time to accommodate learnings as the business scales. They will possess analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.The ideal candidate will be a seasoned change management leader that can earn trust, thrive in ambiguous situations, understand dependencies, and can bring multiple stakeholders on the journey. They will think strategically but execute tactically from inception to delivery, with demonstrated experience leading business, technology, and people-oriented programs. The PM is right a lot and has strong judgement, supported with data to solve problems.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 5+ years of post-undergraduate and pre-Master's professional or military experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of program or project management experience- 3+ years of managing, analyzing and communicating results to senior leadership experience ...

Principal Product Manager Technical, Global Network Transport Services

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Our team owns the network transit services and related network capabilities that unlock customer value across all Kuiper verticals (Government, Consumer, Enterprise). This includes services like public internet access, private cloud connectivity, on-premises customer links, and layer 2 transit. The team partners closely with Kuiper's business units to identify high-value connectivity needs and develop innovative network services to meet customer needs.Key job responsibilitiesYou will be responsible for driving the technical vision and roadmap for Kuiper's network transport services. This includes:* Defining the core network transport services and APIs that will power connectivity for all Kuiper customers* Working closely with engineering to design and deliver highly scalable, reliable, and performant network capabilities* Ensuring tight alignment between the network services and the needs of Kuiper's vertical business units* Identifying opportunities to create unique, high-value network services that drive adoption and usage of the Kuiper network* Partnering with other Amazon teams like AWS to unlock synergies and deliver seamless networking experiences for customers* Defining the operational model and key performance metrics for the global network transport servicesThe ideal candidate will have deep technical expertise in networking and distributed systems, as well as experience driving the strategy and execution of complex infrastructure products. Strong communication skills and the ability to influence stakeholders at all levels are also essential.This is a unique "zero-to-one" opportunity to build the foundational network services and APIs that will unlock transformative value across Kuiper's government, consumer, and enterprise verticals. If you're passionate about the potential of space technology to transform the world, we want to hear from you.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which will be translated into product and engineering deliverables.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 3+ years of experience in networking technologies, distributed systems, and cloud architecture ...

Senior Manager, Program Operations, Undiscovered and Small Business Accelerator (USBA)

Amazon Undiscovered Small Business Accelerator (USBA) is seeking a Senior Manager, Business Operations to support the Growth Accelerator organization. This position will 1) drive operations mechanisms, reporting directly to the L8 leader, manage internal and external cultural engagement and overall employee satisfaction, 2) partner with the leadership team to develop and drive operational processes such as business reviews, finance and operations, goal management, AURIS, all-teams meetings and have general ownership of the organization’s business cadence and, 3) work closely across USBA cross-functionally with 3P teams, and business partners from Finance, HR, Legal, and Recruiting to ensure structure, prioritization, and programs tracking that execute on the USBA vision. The ideal candidate influences successfully at all levels, thinks strategically, is a talented writer, a strong organizer, takes initiative, and operates effectively across many teams. The candidate will thrive in ambiguous situations, navigating between the details and big picture, and playing the primary role of owner of our organization’s most visible documents including: monthly and quarterly business reviews, annual operating plans, 3-year vision plans, and the supporting artifacts, including but not limited to plan of record, resource planning and resource management. Able to succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This candidate will develop and drive high-level strategic initiatives, but can also roll up their sleeves, dig in, and get the job done. This role will leverage business acumen, leadership experience, technical skills, and influence over authority to promote alignment and deliver data driven results. Being able to anticipate bottlenecks, escalate effectively, anticipate and make trade-offs, and balance the business needs versus technical constraints. The ability to take large, complex projects, break them down into manageable pieces, develop functional specifications, and deliver them in a successful and timely manner is expected. High judgment, negotiation skills, ability to employ scalable mechanisms, and leadership are essential to success in this role.Key job responsibilitiesKey job responsibilities:• This detail-oriented leader will wear many hats, as a business liaison working across other teams at Amazon, and as a thought leader and business partner for the organization• Design and manage operating mechanisms to drive the rhythm of the business across the Growth Accelerator organization• Responsible for driving the creation and maintenance of operating plan (OP) documents and other business documents, identify potential risks and opportunities, and surface insights to management to improve the health of the business• Support the leadership team (LT) on strategic direction, goals & operating priorities, team engagement, and operating performance management priorities. Specifically, all related headcount and costs aligned to OP• Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, forward looking program needs, review of VP+ documents• Standardize and scale best practices and learnings across the organizationLead monthly reviews with leaders to maintain alignment of programs and solutions to strategic roadmap and OP documents• Ensure programs are coordinated across the organization by establishing a cross-functional governance model• Facilitate reviews of future-facing ideas with the LT on a monthly basis to drive progress on programs and pre-empt escalations and issues• Align and execute agenda/topics for leadership offsite meetingsBASIC QUALIFICATIONS- 7+ years of program or product management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree in management, business administration, economics, engineering, or marketing- Experience working with, presenting to and influencing senior executives up to VP level ...

Senior Product Manager, Forward Deployment of Inventory (DS)

How often do you get the chance to be a founding member of a team building a game-changing delivery experience that will WOW customers? If you're excited to join a startup-style team, contribute bold ideas, and shape Amazon's delivery future with an impact visible at the SVP level, this is the opportunity for you. The Add to Delivery team is looking for a strategic product innovator to lead the Selection Initiatives charter. In this role, you’ll define the vision for forward-deploying inventory to fulfillment nodes, curate the selection to meet local demand, and continuously improve through experimentation. You'll identify and eliminate friction points in selection initiatives, driving innovation and delivering a seamless, delightful customer experience. The Senior Product Manager, Delivery Stations and Selection Initiatives role demands a deep understanding of Amazon’s network, a keen focus on customer needs in selection, and curiosity to experiment your way toward new solutions. The ideal candidate is an experienced product leader and team builder with a track record of exceptional results. You excel at building strong cross-functional relationships, thrive in dynamic and ambiguous environments, and can manage multiple priorities with ease. You possess excellent judgment, high standards, and strong written and verbal communication skills. You dive deep into complex challenges but deliver simple, innovative solutions for customers. You are a trusted partner, a persuasive communicator, and someone people love working with. Most importantly, you are driven to pioneer new experiences, put the customer first, and challenge the status quo.Key job responsibilities1) Develop product vision and build product roadmap in coordination with several teams. Create buy-in for the product vision both internally and with key external partners2) Think big and global about the needs of our customer (both end customers and network) . Drive innovative selection initiatives from end-to-end that will delight the customer and improve our business3) Approach complex business problems, aligning divergent stakeholder teams to a common plan4) Partner cross functionally (business, engineering, UX, finance teams) to drive innovative features that are demonstrably impactful in shaping the customer delivery experience.5) Use high judgement to make critical tradeoffs, assess benefit and impact of new features and deliver without compromising long-term thinking and customer experience.6) Passionately advocate for the customer, integrate strong and clear analysis and business rationale into sound decision making.7) Demonstrate the ability to manage multiple projects and partner relationships, including work prioritization, planning and delivery.8) Comfortable with end to end experimentation to test hypotheses and develop features.9) Knows to have fun!About the teamWe consider ourselves a start-up team with a big vision, a charter to build and “anything is possible” mindset when faced with highly ambiguous and complex problems. We are a highly collaborative and high-energy team that isn’t afraid to swing for the fences or exceed expectations even on tactical projects.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products- Experience in managing selection/product category ...

Program Manager, Training, Advertising Services Operations

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads— leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.As a Training Program Manager within the Services Operations team, you are the primary lead supporting onboarding and training of Ad Operations and Creative and Campaign Manager employees. This role owns ensuring new hires become proficient with foundational learning to achieve operational success, existing team members are provided with ongoing development and all employees are provided training for new tools, products and SOPs when required. The role is a specialist in understanding training needs to support employee development and ensure organizational goals are met. Key job responsibilitiesThe Training Program Manager role requires gathering a strong understanding of the often times complex advertising campaign delivery process including creative management, policies, tool/product knowledge, campaign setup and ad trafficking. They understand how to prioritize, organize and deliver relevant training to the right team members at the right time and have experience with training in advertising and/or marketing fields. As a Training Program Manager, you will:• Empower Creative & Campaign Manager (CCM) and Ad Operations new hires to achieve operational success through effective onboarding and training. • Liaise with Ad Services stakeholders to identify training needs and create a strategic, multi-year training plan for Ad Services. • Create training schedules, develop and refine training materials, manage stakeholder communications, and ensure training alignment with organizational goals• Identify customer and advertiser risks, removing roadblocks and provide training to support.About the teamThe Services Operations team enables and scales advertiser success on and off Amazon through internal operations, streamlined campaign workflows, proactive prevention of defective ads, flawless high-traffic event management and services team training to ensure a positive end-customer experience. We partner with Sales, Product, Engineering, Campaign & Creative Management, Ad Operations and Design teams.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing or working within cross-functional marketing and creative teams ...

Senior Product Manager, Fashion and Fitness Catalog

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by enhancing our selection and maximizing product availability. We are looking for an experienced Product Manager to help design, build, and develop big impact features that improve customer experience. This leader will solve complex problems in one of the fastest growing segments of the Retail business, Fashion and Fitness (Apparel, Shoes, Jewelry, Watches, Luggage, Sports and Outdoors). A successful candidate will be a self-starter comfortable with ambiguity and working in a fast-paced environment. This role requires an individual who strives to answer business/operational questions and who works across functional boundaries. The ideal candidate should also have a demonstrated ability to think strategically and analytically, with a passion for innovation. Key job responsibilitiesIn this role, you will have the opportunity to develop your skills in the following areas: - Analyze key areas of opportunity across multiple input systems including advanced selection and forecasting models to identify new projects, prioritize them, and develop a cohesive plan - Anticipate bottlenecks and balance trade-offs between business needs and technical constraints - Enable launch of new products and processes by collaborating with cross-functional project teams - Translate technical requirements and processes to non-technical leaders in a clear and actionable manner - Earn and develop trust with business leaders to drive adoption and implementation of new systemsBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner ...

Air Quality Engineer, Dispersion Modeller, AWS Environmental

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Join a diverse, dynamic, and enthusiastic team of environmental engineering professionals who play a leading role in air quality permitting and compliance at Amazon Web Services (AWS), where we have a history of leading the world in innovative technologies and services. As a member of the Air Quality Team, you will develop and implement environmental programs aimed at ensuring compliance with air quality regulations and standards in the Americas while also enabling AWS’s growth around the world.As an Air Quality Engineer with a strong focus on air dispersion modeling, you will play a key role in air permitting and air quality compliance for new and existing AWS facilities in the Americas (AMER) region. You will be the environmental representative on behalf of the AWS Environmental Team in AMER responsible for the successful delivery of air permitting projects. You will partner with stakeholders across AWS to develop standards and mechanisms that incorporate air dispersion modeling into the process of planning, building, and operating data centers. You will manage strategic air dispersion modeling and air permitting projects and provide regulatory compliance guidance for both design and operations teams. The Ai Quality Engineer will also work with internal and external partners that include government entities, AWS regional environmental engineers, consultants, design, construction, operations and other key stakeholders. You will regularly engage with stakeholders; report to AWS Environmental leaders; and ensure risks to air permitting and compliance pathways are being appropriately identified, communicated, and managed.The successful candidate will have a strong track record of air dispersion modeling in support of air permitting in North America, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for air quality compliance and sustainability.Key job responsibilities• Function as a leader for air dispersion modeling work in AMER by completing air dispersion modeling analyses in support of air permitting and strategic data center planning and design• Develop air dispersion modeling tools and mechanisms which provide efficient technical oversight to environmental and partner teams• Collaborate with relevant business units such as enviromental infrastructure development, design engineering, due diligence, real estate, construction, and operations beginning early in the capacity planning and site selection process and throughout the design phase of facilities to ensure future compliance with environmental regulations and air dispersion modeling thresholds• Manage contracts, budgets, and relationships with environmental consultants and vendors to complete air permit applications, air dispersion modeling analyses and perform air emissions testing.• Prepare air permit applications in AMER by managing the preparation of air permit applications for new construction, modifications, amendments, and renewals• Function as a leader regarding regulatory agency interactions for permit evaluation and processing, new process and technology introduction, and technical application of air dispersion modeling protocols• Build effective relationships with regulatory bodies, laboratories, and service providers for air permitting program• Consult on strategies to reduce environmental impact of air emissions• Prioritize and manage multiple technically complex assignments concurrently• Represent Amazon at appropriate levels with governmental agencies and throughout the companyA day in the lifeThis role's primary focus is to function as an environmental air quality engineering leader and provide critical air dispersion modeling analyses and strategies that support AWS growth and compliance in the Americas. You will work directly with partner teams throughout the data center development lifecycle to encourage sustainable air quality development and design and to ensure compliance compliance with local, state and federal air regulations. Beyond the day-to-day responsibilities, you will monitor and review evolving and emerging air quality permitting/modeling regulations; you may be required to assess impact(s) of regulatory changes to AWS and propose course of action.The AWS Enviromental team is a dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The Environmental team has responsibility for architecting and implementing AWS’s global environmental programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and procedures; overseeing the development of standards, tools, auditing and metrics, and employee training; ensuring effective engagement by environmental teams on global initiatives, including those that are part of Amazon’s ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units to provide scalable and effective compliance strategies that support current and future business objectives while ensuring compliance with environmental regulations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of experience with air dispersion modeling analyses (AERMOD) in support of air permit applications and NAAQS evaluations• 5+ years of experience with air quality regulatory assessments and air emissions evaluations, serving as an environmental technical resource, program specialist, or program manager • 5+ years of experience with air permitting at local, state (e.g., minor source/synthetic minor source), and federal (e.g. Title V, NSR, PSD) levels • 3+ years of experience with engine specific regulations including 40 CFR 63 Subpart ZZZZ and 40 CFR 60 Subpart IIII ...

Principal Product Manager, Salesforce, Ship With Amazon

Join Ship with Amazon to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in … read on).What will you do?As a Principal PM, you will be responsible for defining and owning the strategic vision and roadmap for Sales and Marketing SaaS (Software-as-a-Service) products in the Amazon Shipping organization. This leader will work closely with stakeholders from Sales, Sales Ops and Marketing Ops to recommend and implement SaaS products to support the organization's strategic objectives around improving operational efficiency, customer experience, and cost optimization.The ideal candidate has a strong background in Sales and Marketing tooling (Salesforce, Marketo) combined with a solid understanding of current technologies (e.g. APIs, mobile, GenAI). S/he can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset and strong analytical skills are essential. This opportunity requires excellent product management, prioritization, and communication skills, as well as the ability to navigate ambiguity.Key job responsibilities- Define the strategic vision and own the long-term roadmap for SaaS products across the Shipping organization- Recommend new products and ideas to drive productivity and efficiency through SaaS product adoption and utilization- Work directly with engineering to build exceptional products by integrating SaaS products into the broader ecosystem- Define user stories and product requirements while contributing to the technical design of new product implementation and features- Engage with stakeholders to prioritize features and drive go-to-market strategies while making appropriate trade-offs to optimize time-to-market, and technical and business outcomes- Influence executive leadership and drive alignment across multiple teams on long-term priorities- Display self-starter mentality and the ability to dive below the surface to uncover the "so what" rather than just the symptoms- Up to 10% travelBASIC QUALIFICATIONS- Bachelor's degree in computer science, related field, or equivalent work experience- 15+ years of experience with 7+ years of product management experience implementing SaaS products at scale (Salesforce, Service Cloud, Marketo, Pendo, CPQ)- Demonstrated written and verbal communication skills with a proven ability to present complex technical information in a clear and concise manner to a variety of audiences- Demonstrated experience translating customer needs and product opportunities into innovative and detailed product requirements for business applications with large and diverse customer bases and business use cases- Demonstrated experience with working in complex, ambiguous situations and influencing leadership on key decisions- Proven track record of delivering results in company-wide, cross-functional technical initiatives ...

AWS Customer Assurance PM, AWS Security Assurance

Do you have a passion for applying cutting edge technologies and automation in traditionally manual processes? Do you have experience in finding innovative solutions to scale security controls across diverse teams and technologies? Do you have ideas about influencing the future of how AWS delivers assurance for its customers? At Amazon Web Services (AWS), Security is our highest priority. Come, join a creative team at Security Assurance dedicated to engaging with our most regulatory and security conscious customers. We solve customers’ most challenging regulatory compliance, audit, and risk management requirements to provide customers with the confidence to operate their most sensitive workloads securely on AWS. We are looking for an independent, passionate, and deeply knowledgeable leader with experience and expertise in developing and implementing compliance and assurance programs in global environments. You will join our team in helping customers understand how our infrastructure is designed, operated, maintained, and protected in accordance with global regulated industry standards. You will engage AWS customers to rationalize and satisfy their audit, compliance, and risk requirements specific to AWS. A successful candidate will have deep knowledge of regulatory compliance, audit, and risk management principles. We are looking for an experienced industry professional who understands complex IT and compliance processes, and evaluates opportunities for improvement.The successful candidate is one who loves working across many stakeholders, including internal and external customers, to design solutions for compliance challenges. You are passionate about the security of the cloud and you want to solve real business problems. You are a technically experienced and innovative security, compliance, and audit professional who has the ability to understand IT processes, communicate clearly and transparently with customers, and to be able to drive innovative process changes through multiple organizations and teams. You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives and be able to collaborate with others to drive simple, scalable solutions to meet customer and regulator expectations. You will have an opportunity to work directly with senior leadership within AWS to improve AWS’ ability to demonstrate assurance for regulated customers.Key job responsibilitiesIn this role, you will be responsible for the following activities:- Dive deep into the AWS control environment to develop broad domain and technical understanding of AWS security activities and control implementations to articulate compliance implications to both customers and internal/external audit functions.- Develop understanding of regulated industry compliance requirements and communicate how AWS control activities meet customer obligations.- Simplify and decompose security compliance requirements into clear technical control specifications and policies.- Field and address requests for team support in collaboration with internal and external stakeholders.- Liaise with customers, regulators and auditors, articulate control implementation, and describe considerations for applying security and compliance concepts to a technical cloud environment.- Apply a working knowledge of global information security regulation and policy to articulate customer and control impact and drive alignment to AWS controls.- Implement mechanisms to address key business trends, recurring escalation patterns, and persistent challenges.- Identify deep, actionable insights of our global assurance capabilities to enhance the program, with an emphasis on efficiency and scale.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 7+ years of experience in either risk management, audit, or compliance in regulated industries or a provider of services to regulated industries.- 7+ years of experience in program or project management in technical environments.- Experience working with technical compliance frameworks / programs, such as NIST, ISO, PCI, GDPR.- 1 or more industry-recognized assurance, risk, compliance, or security professional certifications (e.g., CISA, CISM, CRISC, CISSP, CCSP, AWS Cloud Security Practitioner). ...

Principal, Product Management, US Global Selling

Are you interested in leading growth initiatives for one of Amazon’s most significant and fastest growing businesses? Selling Partners offer hundreds of millions of unique products and are a critical to delivering on our vision of offering the Earth’s largest selection and lowest prices. The Amazon Marketplace enables over 2 million third-party selling partners in eleven marketplaces to list their products for sale to Amazon customers across the world. Within our WW Marketplace business, International Seller Services (ISS) oversees the recruiting and development of Selling Partners for all of our international marketplaces (e.g. UK, Germany, Japan, Middle East etc.). ISS also enables global selling, helping Sellers in one country expand and sell internationally. US Global Sales (USGS), within ISS, is chartered to facilitate global selling for US based Selling Partners who are either already established in Amazon’s US store or are new to Amazon and looking to sell internationally.This role will focus on leading strategic and/or performance critical products and programs. You will develop a strategy and product vision for US sellers’ global expansion working closely with multiple products teams across WW Amazon Stores. You will identify and implement critical mechanisms to manage implementation of delivery performance initiatives, including goal performance, business review, and multi-year planning. The role requires a detailed understanding of and ability to balance product, technology, and program/stakeholder management.A candidate will have to manage complex, multi-faceted products/programs, influencing across organizational boundaries, creating alignment on collective goals, interacting with senior leaders, and driving progress. They will have the capability to analyze complex business data, generate actionable insights, drive cross-functional solutions, and report progress to senior leadership. The leader will embrace ambiguity and drive clarity across teams and organizations. This role requires strong relationship building skills and sound business judgment. They will be an excellent communicator, verbally and through writing, enabling them to work successfully with diverse audiences on a broad spectrum of safety and incident prevention. Balancing time between projects and rapid feedback is a critical component for success in the position. Maturity, high judgment, negotiation skills, ability to influence, analytic skills, and leadership are essential to success in this role.Key job responsibilities• Provide end-to-end ownership of your product's vision, strategy, and execution• Define the product roadmap and bring your vision to life by leading a cross-functional team of engineers, designers, program managers, and other product owners• Drive day-to-day product development from design through to release• Provide clear and concise product requirements and measurable success criteria• Drive appropriate schedules, negotiations and make smart trade-offs without sacrificing quality• Use data to influence our business strategy and technical priorities• Escalate when necessary without damaging relationships• Represent your products and the product team• Communicate with senior executives as well as with business and technical stakeholdersBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Program Manager, Project Manager, Launch & Asset Retirement

Amazon Logistics (AMZL) is seeking a qualified Launch & Asset Retirement Manager to solve the complex challenges of ensuring planning, deployment and implementation of delivery station retrofits, expansions and new station launches with minimal to no disruption to capacity. These programs make up some of Amazon and AMZL's most strategic initiatives as the team automates and optimizes the network. In this role, the individual will have direct responsibility for volumes solves during project installation as well as new launches for their assigned sites. The Launch & Asset Retirement Manager will be the liaison between a multitude of stakeholders including Start-Up & REI Planning, Entitlements, Transportation Engineering Services (TES) Pre-Construction, TES Construction, Start-Up Execution, Design Engineering, WHS, Capacity Engineering, S&OP and many more. This role calls for an individual who can over index on ownership to de-conflict multiple competing projects at each site and drive timely delivery. This role’s scope necessitates the ability to solve ambiguous issues and provide effective solutions to gaps between teams, processes and systems. Key job responsibilities* Clearly communicate program issues and challenges to senior leaders in writing and via in-person/ remote meetings.* Assist in the development of Standard Operating Procedures (SOPs) to improve project/ program management efficiency.* Work within various time constraints to meet critical business needs.*Up to 50% travel requiredBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- 3+ years of operational and/or retail management experience- Ability to navigate ambiguity well. Looking for a proven leader that has experience in launching new processes. Has experience leading workstreams with multiple stakeholders with inferred leadership to ensure a project is delivered on time, meeting the required KPIs. ...

Risk Manager, WWOS

We are seeking a Security Industry Specialist with a diverse background, who is a creative problem solver and passionate about delivering solutions that improve both user experience and security while meeting internal and external objectives.In this role, you will work across many stakeholders to design solutions that meet global industry standards and regulatory requirements. As part of the team, you will identify industry requirements, evaluate compliance requests, and deliver results that demonstrate the effectiveness of Amazon's internal security controls. You’ll apply your creative problem-solving skills and work with service teams and partner security teams to provide assurance to customers, as well as, design, build, and execute high-impact security or compliance programs.This role will define field-facing strategies and campaigns to empower business-level associates and leadership ownership of site security culture. Establish and drive measurable business outcomes through best-in-class storytelling, integration with Internal Communications and Ops Engagement efforts, and force-multiplies effective engagement efforts through innovative and streamlined solutions. Responsible for simplifying GSO’s complex contributions for easy customer consumption in a way that enables trust, strengthens partnerships, and expands the footprint of GSO’s impact within WWAS.Key job responsibilities- Building ISO 27001, SOC2, and other security and privacy certifications and attestation programs, identifying applicable security controls, assessing compliance gaps and readiness, developing remediation strategies, and driving remediation activities to completion;- Driving certifications and assessments programs by liaising with external auditors and other Amazon security teams, articulating control implementation and impact, and establishing considerations for applying security, privacy, and compliance concepts to a technical cloud environment;- Delivering recommendations and risk interpretations in a clear, concise and audience-specific format- Developing broad domain and technical knowledge in AWS and Amazon security solutions including the operational processes and controls in place that support InfoSec compliance programs;- Communicating to key stakeholders and leadership the operational processes around Amazon security practices and how controls are implemented across the environment;- Communicating to leadership key risks and areas of program improvement, as well as, seek diverse opinions and coordinate improvement efforts;- Working closely with engineering, compliance, security, and Legal teams to meet compliance and regulatory requirements and design compliance solutions;- Developing and deploying initiatives that empower Operations employees at all levels to strengthen our security culture;- Delivering trusted and relevant information that engages, inspires, and drives Operations employees to take proactive and preventative action that advances workplace security infrastructure;- Developing measurability mechanisms and analyze data to drive improvements that are quantified with metrics and used to drive continuous improvements;- Executing all facets of this function with a forward-looking slate to identify optimization, scalability, and ROI-expansion opportunities;A day in the lifemAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWWOS (World-Wide Operations Security) protects Amazon’s people, reputation, and assets by fostering a safe, secure, and resilient end-to-end supply chain that associates and customers value and trust. To accomplish this and ensure security excellence, WWOS prevents Security and Loss Prevention (S&LP)-related risks and vulnerabilities, intervenes in incidents and exposures to minimize any negative impact through early detection and effective response, and thoroughly investigates security-related incidents to identify and remove root causes and prevent reoccurrence.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Bachelor's degree or equivalent- 5+ years of developing, negotiating and executing business agreements experience ...

Senior Product Manager, Systems Strategy, Middle Mile Fleet Management

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you!Surface Transportation org is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills and interaction/influence with teams across Amazon to drive the development of our maintenance business. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The role requires regular interactions with multiple teams and jointly working with them to meet both short term and long term business needs. This position is a multi-faceted role requiring the ability to balance strategy and execution.Key job responsibilitiesThis Product Manager will be responsible for consolidating technology requirements for the fleet management organization across teams, ensuring we prioritize effectively, and make informed trade-off decisions. You'll be the primary point of contact between multiple business units across the middle mile organization, consolidating business requirements into one unified vision, and distinguishing between immediate needs and foundational requirements. You'll work closely with internal tech partners to create the overarching technical vision for the team, align on a roadmap, and implement the plan. When possible, you'll benchmark our approach against industry standards and assist in buy vs. build decision-making.A successful candidate will have exceptional verbal and written skills with the ability to work across a broad range of internal and external stakeholders. In order to achieve business goals, it will be required to evaluate short term solutions against the long term vision to strike a balance between bias for action and think big. A successful candidate will have deep experience working with (or developing) asset management software, as well as having will have the ability to work in a highly ambiguous state and create order where it may be lacking.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience in areas such as market research, statistics, finance or qualitative/quantitative research- Experience in delivering end-to-end customer research studies, including study design, fieldwork (qualitative research moderation and survey execution), analysis, recommendations, reporting and presentation of results to senior leadership- Experience working across functional teams and senior stakeholders- 5+ years of transportation asset management and maintenance experience, either as a business user or solutions provider ...

Program Manager, Relay Operations Center Tech and Ops Integration

Amazon Relay Operations Team is looking for a Program Manager to own strategic, tactical, cross-functional projects and programs, as part of the tech and ops integration team. In this role, the candidate will be scoping and creating project plans, developing processes, supporting tech initiatives coordinating and driving execution, and communicating to senior management on status, risks and process/tech changes. Project management, cross-team coordination, and process improvement are essential functions of the role.Key job responsibilities - Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations- Identify process improvement opportunities and work directly with internal customers and partner teams to craft and deliver scalable solutions - Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery- Provide support to other program managers to strengthen the organization's commitment to project management- Plan, track, and report on outputs and outcomes for assigned initiatives - Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate - Develop, implement, and govern Key Performance Indicators (KPIs) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions- Demonstrated experience leveraging project management skills on complex, cross-functional initiatives- Understanding of Middle Mile operations- Ability to get to root cause of issues to enable effective problem-solvingA day in the lifeThe Relay Operations Center (ROC) Tech Team is dedicated to the development of technology that advances efficiency and elevates operational standards of the Relay Operations Center. To that end, we act as liaison between MMPT (Middle Mile Product Team) and ROC Ops teams, to ensure that feature development aligns with customer needs and operations' priorities at global scale. The key objective of the ROC Tech Team is that all ROC Teams should be supported on the Disruption Management (DM) platform, and that operations should be integrated with DM and Relay technology to the extent that enables ROC to grow as a global organization with geographically agnostic team structures.About the teamThe Relay Operations Center is a world-class command and control center capable of detecting and solving linehaul-related disruptions before they ever impact our customers, shippers, carriers, drivers, or our cost structure. ROC scope includes delayed load tracking, tour disruptions, capacity recovery, equipment management, and severe events.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Content Strategy Program Manager, IT Services

The ITS Content team is seeking a curious, self-motivated, and experienced program manager to help us refine content through data tracking and content monitoring. An ideal candidate will want to be part of a team that continually thinks about ways to craft content that more effectively enables Amazon employees to resolve their own IT issues. In this role, you’ll support the IT content team by owing strategic programs designed to leverage data to improve content at scale. We’re looking for a candidate who can exercise high editorial judgment in communicating across a large global org. We’re looking for a strong program manager to own and scale a content-monitoring program that improves our ability to inform our customers, Amazon employees, about Amazon IT products and services. In this role, you’ll collaborate with internal stakeholders to create strategies that best support our colleagues, as well as measure the effectiveness of customer-facing content and devise strategies for ongoing improvement. You will work with internal stakeholders and teams to understand their content and engagement needs, develop detailed proposals, and manage the completion of plans for the IT Services content team.This role is for you if you are a strong communicator with program management skills and experience. The work will be 50% editorial and 50% project management. You are comfortable taking initiative, operating at a global scale, understanding cultural and local preferences, and working across teams in an agile environment. You work well with peers who are level-headed, top-notch performers who insist on high standards, advocate passionately for customers, and proactively take the lead when necessary. Key job responsibilities* Optimize Amazon’s internal IT knowledge base content through deep dives and data analysis* Manage content requests from stakeholders* Consult with stakeholders to define business objectives and deploy a set of actionable and targeted testing plans across multiple customer segments* Identify emerging content topics and develop proactive plans with stakeholders* Develop and execute a broad content portfolio program from planning through post-launch measurement.* Create and evangelize strategies to measure and improve content quality, maintainability, and usability and get agreement from stakeholders to execute against these strategies* Gain support for recommended programs using strong written, verbal, and visual communication skills.* Collaborate with customers at all levels to gather requirements, define objectives & deliver results.* Build and maintain documentation deliverables, dashboards, and communication materials for portfolio programs.* Present and lead conversations about projects, issues, solutions, and strategy to leadership and stakeholders.* Host and/or facilitate sessions to deeply understand the impacts of system or process changes and aggregate feedback across verticals and global teams.* Prioritize effectively and communicate clearly across all levels of the organization.* Deploy metrics to track progress against program metrics, report monthly on progress, and define annual goals.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- - 5+ years editing and/or content creation experience- - Experience owning program strategy, end to end delivery, and communicating results to leadership- - Bachelors Degree in English, Marketing, Journalism, Communications or related field- - Experience copywriting and editing documents, managing content/editorial calendars- - Demonstrated program management skills with experience in influencing others and advocating on behalf of the customer- - Demonstrated ability to use data and metrics to back up assumptions, recommendations and actions- - Demonstrated ability to manage multiple, competing priorities simultaneously- - Demonstrated ability to navigate ambiguous situations, identify/solve for blockers with minimal guidance, influence, build cross-organizational partnerships ...

Event Marketing Manager, Transportation Partner Experience

The Transportation Partner Experience team is seeking a seasoned Event Marketing Manager to act as a key workstream lead for some of our biggest proprietary events and lead some of our smaller event programs end to end. The ideal candidate has a proven history managing complex workstreams, is a strong project manager capable of overseeing multiple concurrent programs, and is passionate about creating impactful customer experiences. Your responsibility as an Event Marketing Manager will include executing event and creative strategy, managing a complex matrix of internal and external stakeholders, managing budgets, and providing status updates to leadership on owned programs. This person will be able to effectively own their assigned remit while rolling up their sleeves and getting stuff done – no detail will be too small and they'll never say "that's not my job". They’ll obsess over details, anticipate roadblocks before they become issues, embrace ambiguity, and deliver results.Key job responsibilities* Partner with experiential agency and internal creative team to design engaging and immersive event elements* Manage a complex web of business stakeholders to gather inputs when building event experiences and partner with them through the lifecycle of event planning, ensuring a high experiential bar is met and business goals are achieved* Partner with Event Lead where applicable to ensure workstream integrates seamlessly into holistic event experience and is represented in all event marketing collateral as appropriate* Communicate status updates to executive leadership on owned programs* Manage budgets and workback schedules* Ability to manage multiple concurrent programs, juggle competing priorities and ensure all deadlines are being met* Actively look for ways to improve process efficiencies and effectiveness* Support on-site execution of events. Ability to travel for onsite event execution and work across time zones.About the teamHave you seen the any of the Amazon delivery vehicles driving around your neighborhood? Did you know those drivers actually work for small business owners called Delivery Service Partners that partner with Amazon to deliver packages?The Transportation Partner Experience team (TPX) builds innovative and engaging community-focused products for external Amazon partners like Delivery Service Partner (DSPs). Small businesses are critical to many aspects of Amazon’s ecosystem and the TPX team helps these partners be successful by fostering community connections, accelerating learning opportunities, and providing customer feedback mechanisms on program and product initiatives and updates.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- 2+ years managing expo or tradeshows for large scale events ...

Principal Prod Ops Manager, Live Sports Production

Come and be a part of Amazon's dynamic Live Sports Production Team! We are looking for an experienced Principal Prod Ops Manager to oversee Production Operations of live sporting events. The Production Operations team is responsible for delivering high quality event productions on all global live sports properties to customers worldwide, across all Prime Video product lines and devices. We also support our productions through process improvements, scalability, and various initiatives. We work on designing solutions (tools and mechanisms) to manage and support productions globally so our team can work more efficiently and continue to scale. This role will be a mix of production, field operations and program management. The Principal Prod Ops Manager will be responsible for leading and overseeing various rights properties from the scoping stage (during the pre-bid phase), through the budgeting and operational design, and launch. You will be responsible for modeling the production scopes and administering RFP launches and vendor selection for Production Service Partners (PSP). You will drive how we engage third-party PSPs for production and technical services defining the scope of work, deliverables, service levels, budget, and work with BA/BD/Legal on the contract terms. You will be responsible for managing and scaling operations and assessing cost standards that may impact the budget or production roadmap. You will evaluate current productions and operational impacts on events and develop mechanisms to improve execution on re-starts or new property launches year-over-year.As the Principal Prod Ops Manager, you are also responsible for leading the end-to-end production launch readiness roadmap for the entire production team and will define milestones to ensure timely delivery of the event. Principal Prod Ops Managers assume the responsibility of organizational interdependencies with other teams (e.g., Legal, Production Finance, Business Affairs, Business Development, Accounting, Tax, Risk and other corporate stakeholders) to ensure business continuity for event launch. The successful candidate is a self-starter and possesses the ability to complete high volumes of complex tasks and projects quickly, and reacts with appropriate urgency to situations and events that require immediate response and turnaround. The candidate has a proven track record taking on end-to-end ownership, and is effective at delivering results in a fast-paced and dynamic business environment. The candidate will be able to issue spot, drive decision making, and escalate matters that have risk impact.The candidate has deep knowledge and experience in broadcast production, with a strong business acumen in various formats; live telecasts, shoulder programming, specialty content. High level competency and experience with overall production processes including: production company management, budgeting, and complex problem solving across multiple departments. Experience launching, operating, managing, and delivering results in a live sports production operations leadership role. Proven track record working on international and large scale productions and relationships with media partners. Contract experience defining service requirements ensuring commercial terms are captured in contracts and statements of work. Strong experience working cross functionally leading and earning trust with multiple stakeholders across various departments through written and verbal communication. Key job responsibilities- Own and manage the end-to-end lifecycle of a project launch or property re-start, gathering business requirements, implementing workstreams, and developing milestones and launch schedule to ensure successful delivery of event- Model and build budgets, managing production costs for various properties, including forecasting and variance analysis- Oversee production operations of on-site event production including Health & Safety, risk management, and vendor relationships; work with internal departments, internal leadership and production companies on production safety, security, insurance, immigration, visa, travel, and tax issues- Own, manage and run WBR meetings, tracking projects and keeping all stakeholders aware of changes to project status ensuring alignment- Drive synergy with stakeholder teams including legal, business affairs, business development, production finance, accounting, and other global operations teams to create, implement and improve new and existing processes- Customer Obsess over internal and external production stakeholdersBASIC QUALIFICATIONS- 10+ years of producer, production manager or line producer experience- 10+ years of budgeting, scheduling and cost reporting experience- Experience with a variety of digital workflows ...

Program Manager, Seller External Relations

Are you interested in leveraging your program management skills to join a dynamic team responsible for improving public perception of selling on Amazon worldwide? We are seeking an experienced, entrepreneurial, high-judgment, results-oriented, and inventive Program Manager for a dynamic role that will own strategy and execution of initiatives that ensure that public perception mirrors the reality that Amazon’s store is a great place for our Selling Partners to build and maintain thriving businesses. This includes working closely with partner teams such as Public Policy and Public Relations to develop initiatives and mechanisms that support coordinated workstreams. The Seller External Relations (SER) team is responsible for ensuring that Amazon’s stores are a great place for third-party sellers, especially for small businesses, to build and maintain thriving businesses. The team engages with third party sellers to amplify their stories and voices externally and advocate for them internally to ensure the intended and perceived seller experience mirrors the reality.This role will have a high degree of ownership for defining programs and scalable solutions that raise the bar on improving public perception of the selling experience on Amazon. The role is inherently cross-functional – you will work closely with Public Policy, Public Relations, marketing, tech, legal, analytics, finance, and executive teams across the consumer business to design and accelerate both new and existing programs at Amazon that support and amplify the success of our Selling Partners.The ideal candidate thinks strategically, takes initiative, and dives deep into details. They can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Strong business judgment, ability to earn trust and influence cross-functional teams, a customer-centric and creative mindset and strong analytical skills are essential. The candidate for this position also embraces ambiguity, ramps quickly on complex issues, and is skilled at communicating complex issues simply and convincingly to a wide range of internal and external audiences. Key job responsibilities• Owns program strategy and solutions as part of a dedicated team focused on external perception, including through external events with key stakeholders, as well as through internal programs and services• Executes events, including event programming, venue selection, contract execution, and internal and external stakeholder management • Understands customer (internal and external) needs, defining clear project plans and executing to high expectations in a fast-paced environment. • Creates, optimizes, and drives adoption of critical mechanisms required to ensure long-term expansion and success.• Drives cross-functional and cross-regional alignment to achieve strategic program goals• Tracks and reports program learnings and effectiveness to internal stakeholders• Anticipates bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.• Interacts with stakeholders at multiple levels and in multiple regions, and working with business, Public Policy, Public Relations, marketing, tech, analytics, finance, and executive teams to define and deliver solutions.About the teamThe Seller External Relations (SER) team is responsible for ensuring that Amazon’s stores are a great place for third-party sellers, especially for small businesses, to build and maintain thriving businesses. The team engages with third party sellers to amplify their stories and voices externally and advocate for them internally to ensure the intended and perceived seller experience mirrors the reality.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- Travels as necessary to ensure programmatic excellence ...