Project/Program/Product Management--Non-Tech

Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust the Marketplace Abuse team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems. The Selling Partner Abuse team designs and implements policies, tools and technology innovations to protect customers. Our team is looking for leaders to take ownership of these various areas and deliver on critical and high visibility projects. We are looking for a Risk Manager to manage critical and high impact global events and escalations. The ideal candidate should be passionate about helping us ensure that customers may make great purchase decisions and that brand owners and sellers using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and sellers but will help maintain the health of the Amazon catalog and product listings ecosystem. · The ideal candidate has a proven track record setting program strategy to deliver results. · Lead and support teams in responding to, investigating, managing and resolving high-impact incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety issues. · Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports. · Analyze existing policy and process gaps, and develop solutions to close them. · Own and/or manage projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with external teams. · Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen. · Use high-level judgment to own our most complex enforcement decisions.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience handling confidential information ...

Do you want to be part of one of the fastest growing businesses within Amazon? Come join us in B2B Payments and Lending as we build best-in-class financial and payment experiences supported by robust security and fraud management solutions. We support Amazon’s rapidly growing B2B business (Amazon Business) across North America, Europe and Asia with our flagship products including invoice, line of credit, and a small business co-brand credit card.Key job responsibilitiesWe are looking for a passionate Fraud Manager with a proven record of managing and optimization large scale fraud management systems and processes. In this role, the candidate will be responsible for supporting new country launches by ensuring the appropriate controls, monitoring, and reports implemented. The candidate will work cross functionally with business, payments, science, and operational teams to protect our business and enable growth.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Are you a systems thinker who naturally identifies constraints and is able to build mechanisms or processes to fix it. Are you excited about the challenges of thinking big, but at the same time be invested in details? Are you able to thrive in ambiguity and able to chart out your way, bringing people along? Are you excited about the opportunity to make a large impact and bring structure in our day-to-day operations? We might just have the role for you.Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.The purpose of our Global Process and Policy Experience (GPPX) team is to be advocates of our sellers. We build mechanisms to inspect quality of our processes and policies, and drive strategic initiatives that help us improve our processes and policies. We also own some key business mechanisms that drive improvement prioritizations across the SPS org working with a complex set of stakeholders, metric owners, goal owners and organization leaders. We are looking for a detail oriented, innovative and experienced GPPX Governance Lead to develop scalable governance mechanisms and a standard framework, with a focus on connecting project owners, managers and leaders together to enable them to increase the delivery for the Selling Partners. You will apply program management, systems thinking principles supported by an efficient project management framework to drive solutions. Above all, we are looking for a leader that is passionate about solving complex and ambiguous problems through simplification and innovation. This role will directly report to the GPPX Leader. The role is based in Seattle or HQ2.Key job responsibilities• You will develop a system that contains a centralized project tracking process, standard portfolio reviews, and automated self-service dashboards that enable project owners to manage their portfolio autonomously, managers to identify and remove roadblocks in their teams, and leaders to have visibility on projects and benefit.• You will define, lead and support the execution of the operational planning cycles for the GPPX organization. This includes defining the working backwards plan, ensuring high quality write ups, providing visibility of the planning cycles for contribution, transparency and information across the organization. • You will lead the portfolio review mechanism across the organization, evaluating the return of investment from the allocation of headcount and the delivery of the various projects and programs against business goals. Through risk management and portfolio insight assessments, you will facilitate agile decisions with leaders to ensure delivery of value for customers and employees.• You will define the rhythm of business (ROB) for GPPX org to ensure that the most important topics bubble up and are discussed at the right frequencies with the leadership group.• You will innovate on the inspection mechanisms needed to keep the organization running healthy and bring focus to pain points that need closer attention.• You will be accountable to keep the important organization workstreams (such as new hire experience, GPPX branding, employee surveys, engagement and fun) on track with the help of single threaded leaders who will be responsible to execute the plans on these workstreams. You will help mitigate risks or bubble them up for leadership attention at appropriate forums.• You will define standards and reduce the manual effort involved in the write up of high-quality business reviews in the GPPX organization – defining standard process and best practices along the way.• You will own the goal tracking and inspection mechanism for the org.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 4+ years of managing stakeholders in cross-functional project experience- Experience implementing repeatable processes and driving automation or standardization- High attention to detail including precise and effective stakeholders’ communications and proven ability to manage multiple, competing priorities simultaneously. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• 5+ years experience managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry• 5+ years experience in Construction or Project Management• 5+ years experience in on-site construction trades (mechanical, electrical, general) Vendor Management ...

The Finance Operations organization works with every part of Amazon to provide procure-to-pay, revenue-to-receipt, real-estate and facilities, operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. A day in the lifeThis role will be a key member of the Finance Operations Business Partnership team supporting our Global Procure to Pay (P2P) processe. Our team is focused on reducing and eliminating defects within the P2P process which impact customers, vendors, and sellers. About the hiring groupWe advocate for improvements through technology and partnering with various teams to define, design, and prioritize those enhancements in the ordering, fulfillment, payment and dispute resolution processes with vendors and sellers. This position requires the candidate to diagnose current Amazon processes and metrics, identify opportunities, work with business partners to identify tools/systems improvement opportunity, and validate the improvement effort. Key responsibilitiesYou will be a key player of a team comprised of high performing operations excellence and finance professionals to drive upstream systems and process initiatives which improve the quality and accuracy of data used by Finance Operations to pay suppliers. We are looking for an experienced Finance/Program Manager to partner with our upstream business and technical teams to: - Drive program objectives – provide program management to define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support. - Scale services and tools – design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion. - Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives. - Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership. - Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects. - Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 6+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 6+ years of tax, finance or a related analytical field experience ...

Amazon’s Ship Tech Analytics team is responsible for owning major operational analytics products which power the analytical products used worldwide by all our operations employees. These products help provide insights and enable key decisions which help make the lives of our operations colleagues easier while also help deliver billions of packages on time. Our goal is to ensure the best delivery experience for customers across all geographies through a highly scalable, adaptive, and autonomous transportation network.We are looking for a product leader to be a part of our multi-year effort to build the next generation of GenAI-based descriptive and predictive analytical products around operations planning and intelligence products. They will own critical Amazon services that leverage real-time insights and predictive supply chain data across our entire network to drive automation, efficiency, and visibility. These services allow us to identify problems that could impact on-time delivery, take proactive actions to mitigate network and package level problems, and keep customers informed on what is happening.The ideal candidate is capable of breaking down and solving complex problems, and has a strong will to get things done! You will work on real world problems on a global scale. You own your products end-to-end and influence the direction of our product and technology which impacts hundreds-of-millions of customers around the world. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.Key job responsibilities- Serve as the subject matter expert in operational analytical processes, descriptive analytics, and GenAI-based opportunities for product enhancement.- Collaborate with cross-functional teams, including engineering, design, and customer success, to translate business requirements into technical specifications and drive the successful implementation of new product features and enhancements- Develop a comprehensive product roadmap that aligns with the company's overall strategic objectives and effectively communicates it to stakeholders- Continuously gather and analyze customer feedback, market intelligence, and industry insights to inform product decisions and ensure the delivery of high-value solutions- Champion a user-centric design approach, working closely with Operational, Business, and UX team to optimize the user experience and drive product adoption- Manage the product lifecycle, from ideation to launch, ensuring that milestones are met, risks are mitigated, and the product is delivered on time and within budget- Represent the product and the company at industry events, conferences, and customer meetings to build brand awareness and strengthen relationshipsBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are looking for a Senior EHS Program Manager to join our Prime Air team and ensure the safety and compliance of our operations. You will partner with various stakeholders in Prime Air, such as site operations teams, Engineering, Legal, Human Resources, Ergonomics, Workplace Health & Safety (WHS), Environmental Program Managers and others, to execute safety policies and adhere to all applicable local, regional, and Amazon regulations. You will also lead continuous improvement initiatives to reduce safety and ergonomic risk in our processes and create a safe and healthful working environment for our Associates.As a Senior Program Manager, you will also communicate effectively and clearly with cross functional Teams and influence change through providing comprehensive risk assessments and safety data analysis. You will instruct and train Operations Leaders in safety policies and assist the operations site teams in incorporating our safety standards at their site. You will identify best practices and incorporate them into our standards to continuously improve company safety policies. You will train and drive compliance at multiple locations.You will support multiple projects at once and handle complexities and ambiguity. You will have a deep understanding of the particularities of the region you support and be able to make decisions with appropriate justification based on data, facts, or legislation. You will negotiate resources and priorities, escalate effectively, and find a path forward in difficult situations. You will deliver results independently and with limited guidance.Key job responsibilities-Develop and implement safety policies and procedures that comply with all applicable Amazon WHS Policies and local/regional regulations-Lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes and ensure a safe and healthful working environment for our associates-Monitor and evaluate the safety performance of the Prime Air operations and identify areas for improvement and risk reduction-Communicate effectively and collaboratively with various stakeholders in Prime Air, such as site operations teams, Engineering, Legal, Human Resources, and others, to provide comprehensive risk assessments and safety data analysis, influence change and promote a safety culture, execute the Safety Management System, report and communicate safety performance metrics, and give feedback and suggestions-Train and coach Operations Leaders and associates on safety policies and best practices and assist the operations site teams in incorporating our safety standards at their site-Support multiple projects at once and handle complexities and ambiguity with minimal guidance-Make data-driven and evidence-based decisions and justify them with appropriate rationale and documentation -Conduct regular and comprehensive site WHS and safety audits to ensure accuracy and compliance of recordkeeping, workplace organization, associate behaviors, equipment, and processes to global WHS and safety standards and local regulations and implement solutions to eliminate exposure to risks and prevent injury at all sites-Assist in the investigation of the root cause Health and Safety issues put forward by Prime Air employees-Support new launch sites including initial site inspections, identifying accountability, purchasing and site readiness reviewBASIC QUALIFICATIONS- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s degree in safety management or a related field- Certified Safety Professional (CSP) or Safety Management Specialist (SMS) certification or equivalent- Experience in conducting risk assessments and root cause analysis- Experience with ISO 12100 - Safety of Machinery and IEC 31010 - Risk management - Risk Assessment Techniques; and OSHA CFR 29 1910- Experience in implementing safety policies and procedures- Experience in working with cross functional teams and stakeholders ...

Amazon Transportation Services is looking for a Senior Product Manager who will be responsible for driving the Electric Yard Hostler (EYH) product strategy, product vision, and roadmap. Come join our start-up culture, work fast and smart, while adapting and iterating quickly. The ideal candidate must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and develop electric truck products with minimal guidance. This individual must be able to think strategically and have the ability to work independently with all levels of leadership while exercising sound judgment where clear guidelines may not exist. This individual will be proficient at influencing cross-functionally and deliver strong results. This individual must have the ability to dive deep in understanding the product and the competitive landscape and build best-in-class scalable electric truck solutions.Key job responsibilitiesThis role will be responsible for the Electric Yard Hostler (EYH) Transition Strategy for Middle Mile (MM) North America Surface Transportation (NAST), covering all of Amazon's hostler operations within North America. The transition strategy will include planning the transition from Amazon's legacy diesel truck fleet to a state-of-the-art electric truck fleet, as well as planning for the incremental growth of the fleet in support of our long term vision. The role will be responsible for all EYH product evaluation, vendor evaluation, specifications, RFP evolutions, and procurement efforts with EYH manufacturers in North America. They will work very closely with internal Amazon teams including Infrastructure, Safety, Maintenance, Operations, Training, and others, to help establish systems, processes, and mechanisms that ensure efficient deployment of EYHs into the operational fleet on time, on quality and on budget.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of end to end product delivery experience- Experience as a product manager or owner- Experience in product or program management, product marketing, business development or technology- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Experience in transportation ...

Amazon Fashion & Fitness is looking for an innovative, data-obsessed Principal Product Marketing Manager to lead the ongoing evolution of our personalization and recommendations functions. This role will drive increased relevance and engagement for our customers, creating a unique, personalized shopping experience that resonates with their individual preferences and shopping intentions. Our mission is to become the go-to destination for fashion and fitness customers worldwide. This Principal PMM will work cross functionally across marketing, retail, product, analytics and tech teams to focus on driving internal traffic to fashion and fitness product. They will be responsible for building customer-centric shopping experiences that delight and drive customer acquisition, engagement, and retention.The ideal candidate must be excellent in acquiring, analyzing, and articulating business strategy from data. They should have experience with data visualization and should be proficient in SQL. This candidate should also be a strategic thinker with a strong understanding and curiosity of the fashion and fitness shopper and trends. They should demonstrate strong communication skills and have experience influencing cross-functional teams; notably with past experience working with tech teams and engineers. This role requires a strong grasp of how to distill business needs to tech teams, and should have the ability to bring both data-driven and qualitative insights into marketing plans. Lastly, this candidate should have a "can-do" attitude and should be excited to dig into problems and find fast solutions. Key job responsibilities * Lead and Define Strategy: Own Amazon Fashion and Fitness’s personalization marketing function, driving short term and long-term strategic plans through data-driven insights.* Drive Trend Detection and Model Development for Personalization: Lead the implementation of trend-detection strategies, piloting, testing and measuring real-time trend models that leverage social listening tools, customer data, and other sources.* Customer Shopping Mission Strategy: Develop and execute a strategy to support diverse shopping missions across the customer journey, from goal-oriented to discovery-based browsing, ensuring the shopping experience is tailored to each mission type. Optimize personalization and recommendation features to guide customers seamlessly, fulfilling unique shopping goals and enhancing engagement. * Customer Segmentation and Insights: Define customer segments and build tailored strategies that reflect varied customer demographics, preferences, and behaviors. Leverage insights from segmentation to create personalized marketing campaigns, ensuring relevancy and resonance for each customer group within Amazon Fashion & Fitness. * Seasonal Shopping: Develop seasonal plans from our long-term vision to align the organization on priority initiatives and in-quarter focus areas.* Customer Engagement and Retention: Develop and drive acquisition and retention strategies, focusing on personalized customer experiences that foster engagement, frequency of shopping, and increased basket building.* Innovative Personalization Experiences: Identify opportunities for ‘Think Big’ personalization initiatives, leveraging customer data and machine learning insights to surprise and delight Amazon Fashion & Fitness customers.* Voice of the Customer: Champion the customer in all forums, ensuring Amazon’s personalization strategies resonate with evolving customer expectations.BASIC QUALIFICATIONS- 9+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience driving direction and alignment with cross-functional teams ...

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features for millions of customers worldwide.Key job responsibilitiesThis position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the delivery experience that we offer to our Cross Border customers. To do so, you will drive team initiatives with the goals of defining the delivery experience bar for our customers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for customers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership. A day in the life1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them.2. Work closely and in detail with business and product partners to identify and close high priority gaps in DEX metrics and continuous improvement processes.3. Deep dive processes and programs to identify and action on root causes.4. Serve as the XB DEX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary.5. Work backwards from customer feedback to deliver a best-in-class cross-border shopping experience.About the teamProgram Manager will manage and advance the delivery experience for Cross Border customers by driving programs to improve the delivery experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. They see on the site every day, to launching delivery benefits and new programs for customers around the world. Position locations are Seattle, WA or Austin, TX.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are seeking a Senior Program Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.Key job responsibilities• Supply chain, transportation, or logistic network management solution experience• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.A day in the lifeNote: This is a hybrid role, requiring Program Managers to be on-site at least 3days/week in corporate office. Some travel may be required (no more than 25%).About the teamOur Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. We are open to hiring candidates to work out of the following locations: Seattle, Bellevue, and Nashville. We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- Demonstrated experience leading and owning cross-functional programs- Experience using Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, or similar functions ...

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. RISC Risk Manager will be a part of the Business and Legal Support (BLS) team which provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. In this role the PM will drive short-term solutions for immediate issues, and find long-term solutions to address the root cause. They will bring together legal, technical, and business stakeholders to help drive engagements with key regulators and business partners.Key job responsibilities• Responsible for coordinating cross-functional responses to inquiries from regulators, law enforcement, and internal teams regarding restricted products• Define, develop, and manage mechanisms to facilitate rapid response to inquiries and escalations• Regularly assess and lead strategic remediations related to deficiencies identified in inquiries• Perform analysis of data from a variety of sources to identify possible risk indicators.• Perform incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. Perform escalation trend analysis and reporting.• Coordinate with Legal teams to support pro-active stakeholder engagement with timely data and analysis• Analyzing escalations from various sources within Amazon to determine possible root causes and identifying preventative actions.• Work with a wide range of cross-functional teams to communicate Amazon's compliance strategies to regulators and other external stakeholders• Communicate regularly with leadership and ensure consistent reporting against regulatory and business commitments• Develop and present deep-dive documents and reports on policy and process gaps to senior executives.About the teamRISC - Business and Legal Support (BLS) provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. BLS drives short-term solutions for immediate issues, and finds long-term solutions to address the root cause.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree or equivalent- Experience handling confidential information- Previous experience leading compliance programs and/or time-sensitive regulatory engagements- Advanced SQL Skills. Demonstrated ability to source and analyze data to drive business reporting- Experience delivering initiatives from conception through completion- Experience leading process management and process improvement initiatives- Proven ability to define strategies in order to solve ambiguous problems- Experience preparing reports identifying findings and providing recommended remediation strategies and solutions ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of technical specialists and experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. You will partner with AWS stakeholders to develop regional and site-specific development strategies enabling the construction and operation of AWS datacenters and infrastructure. You will lead environmental due diligence for site selection and acquisition, develop and execute regional and site-specific environmental permitting strategies, manage environmental compliance during design and construction, and prepare for data center operations. This role requires regular engagement throughout the development lifecycle with multiple AWS stakeholders including Real Estate, Legal, Risk, Water, Design, Public Policy, Construction, and Operational teams, as well as external stakeholders including regulatory agencies, consultants, and contractors. A successful candidate in this role will have a proven track record of delivering multiple, high-priority projects with tight timelines that require strong communication with partner teams, outside consultants and counsel, and regulatory agencies. The candidate must have a strong understanding of multi-media United States environmental permitting, remediation, and compliance requirements associated with large-scale infrastructure including experience with Clean Water Act (CWA) 404 and NPDES permitting.The Amazon Web Services (AWS) Environmental team is looking for an experienced senior environmental program manager (PM) to manage environmental requirements during datacenter and infrastructure development in the Americas. The Environmental PM will be a key member of the Environmental Infrastructure Development team. Key job responsibilities- Assess environmental risks and requirements and develop mitigations and strategies to support data center siting and development strategies and site-specific project delivery. - Lead technical aspects of environmental due diligence, including Phase I and Phase II Environmental Site Assessments, regulatory and permitting evaluations, and natural, biological and cultural resource evaluations. - Deliver environmental permits, approvals, and plans to enable on-time and compliant construction and operations for new data center locations and expansion of existing sites. - Communicate environmental requirements, risks, and activities to internal and external project partners.- Coordinate with partner teams including Design, Water, Legal, Risk, Power, and others to optimize site designs to consider natural resource or operational constraints. - Develop site development and permitting strategies that are environmentally responsible and sustainable while meeting project timelines.- Lead regulatory agency interactions and negotiations in support of environmental permit acquisition and regional development strategies. - Develop, manage and track metrics to evaluate project successAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in civil, environmental, or chemical engineering, environmental science, or related discipline.- 7+ years of experience delivering multi-media environmental due diligence, permitting, and compliance for existing sites and new development. - 5+ years experience conducting environmental due diligence for greenfield and brownfield sites, including Phase I and Phase II ESAs and support for investigative and remedial activities.- At least 3 years of project or task management experience for environmental permitting and/or due diligence projects. ...

The Special Projects & Investigations team is looking for a motivated, data savvy program manager to act as a force multiplier supporting our team's mitigation and prevention of fraud and abuse. This position will manage a portfolio of Gap prevention projects aimed at making it harder for bad actors to operate on our stores as well as internal team mechanisms. You will interact with partner teams and stakeholders in operations, product, risk, tech, and science roles in order to execute against your projects. An ideal candidate is highly flexible, a strong communicator, and demonstrates significant bias for action, and loves diving deep. The Customer Trust (CT) organization's mission is to keep Amazon stores safe and trustworthy for our buyers, brands and selling partners, by enabling our selling partners to provide great CX while ensuring bad actors are kept out of our stores. The Special Projects & Investigations (SPI) team protects Amazon’s WW stores store by creating projects and programs focused on the detection of abuse at its earliest point and identifying the root causes, vulnerabilities or exploits to systematically address to prevent future abuse. We search out highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. The combination of our unique backgrounds and perspectives strengthens our ability to achieve Amazon's mission of being Earth's most customer-centric company.Key job responsibilities Complete risk analyses using complex data sets (SQL, Python, R etc.). • Use high-level judgment to own our most complex risk mitigation and prevention initiatives. • Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product/policy owning teams. • Use data and/or technical skills to discover new ways to scale risk signals resulting in the identification of abuse risk. • Break problems into manageable pieces, meticulously prioritizing, and delivering results in an ambiguous and constantly changing environment. • Conduct large scale deep dives to derive insights about abuse, identifying gaps and risk in Amazon's current mechanisms, systems, and policies. • Discover solutions and convey detailed technical knowledge (verbally, in writing, and via diagram) to engineering, legal, and program/product management teams A day in the life- Deep dive gap root causes and learn the mechanics, partner teams, and requirements.- Propose and gain alignment on mitigation and prevention plan with partner team stakeholders.- Launch, monitor and communicate with stakeholders about the progress of current mitigation and prevention.- Influence stakeholders to adopt, integrate, or fix gaps in order to allow sunsetting of existing mitigations.- Monitor reporting of established mechanisms and evaluate for effectiveness.- Inspect metrics and anecdotes to find false positives and false negatives, then develop improvements to address misses.- Listen, learn, engage, communicate, execute, analyze, and influence. About the teamThe Trust & Store Integrity team (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. The Special Projects and Investigations (SPI) team within TSI designs and implements policies, tools and technology innovations to protect customers by identifying and preventing abuse worldwide. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Our team is comprised of experts in risk domains such as fraud, cybersecurity, data security, insider risk, regulatory compliance, etc. with a strong dependence on data analysis and or technical skills. We complement specialized industry skills with broad risk experiences gathered through years of experience to deliver results. We make mistakes, learn from them, and support each other. Our work is to solve hard puzzles - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree or equivalent - Experience handling confidential information - 5+ years of relevant experience in risk analysis and/or regulatory compliance. - Highly proficient in data analysis (SQL or experience with multi-terabyte and petabyte relational databases) or scripting (i.e. Python, R, MATLAB). - High level of integrity and discretion to handle confidential information. - Excellent written and verbal communication skills to communicate security and business risk to a broad range of technical and non-technical audiences. - Demonstrated analytical and quantitative skills using hard data and metrics to back up assumptions and develop business cases. - Proven ability to deliver complex projects across multiple teams. - Excellent leadership, negotiation, teamwork, and collaboration skills. - Strong critical thinker with the vision to work both tactically and strategically. - Experience implementing repeatable processes and automation or standardization. - Proficiency in Microsoft Excel. ...

Amazon Workplace Health and Safety (WHS) Operational Excellence (OpEx) is seeking a Principal Program Manager to drive continuous improvement safety projects. If you have a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to pioneer new ways of thinking, designing and delivering in our fast-paced environment. Apply now to be a part of the most exciting new ideas that are shaping the future of Amazon. The Workplace Health and Safety (WHS) Principal Program Manager will oversee complex projects with critical safety impact. This role requires coordinating change management processes, driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations • Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, and boundary conditions • Partner with teams globally to source, allocate, and coordinate resources • Partner with customers, internal/external teams, and engineering teams to assess risk and determine what projects require additional risk mitigation and in what priority order • Identify and resolve gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) • Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks) • Work with program managers, business leaders and executive team to communicate and impact critical business initiatives • Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects• Some travel may be required (no more than 25%). A day in the lifeWorkplace Health and Safety (WHS) Operational Excellence (OpEx) is committed to the continual improvement of our people, processes, and performance to position Amazon as an industry leader in safety excellence. Drawing from field expertise, OpEx partners with cross-functional teams to resolve global challenges and proactively support our 8,000+ WHS professionals. We partner with process owners to understand causal effects leading to defects, leverage process improvement tools and methodologies to eliminate defects and improve efficiency, and drive changes to optimize safety performance and create a culture of safety excellence. We are open to hiring candidates to work out of the following locations: Nashville, Bellevue, or Seattle.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

The Amazon Selling Partner Developer Services team is hiring for an experienced Mandarin Chinese speaking Risk Manager to drive and enhance compliance with program policies and to mitigate Selling Partner API (SP-API) related Developer risk. This position will play an integral role in managing both internal and external facing risk programs, building and maintaining relationships with internal stakeholders, reviewing data analytics to make informed decisions, and providing feedback to strengthen policies across a global team. The Risk Manager will work closely with Selling Partners, Developers, and Global Partner teams, as well as Legal Counsel and Tech teams to develop and support the continuous improvement of risk operations tools and resources.Key job responsibilities* Develop and continuously improve SP-API risk investigation program with collective feedback from cross-functional stakeholders* Work closely with internal tech development teams to improve customer experience of internal risk operations tools and resources* Develop and monitor stakeholder performance against applicable key performance indicators* Review data analytics from KPIs to provide guidance to make informed decisions on process or program improvements* Develop, integrate, and implement standardized tech and program solutions to increase compliance while reducing burden on associate workloadBASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience with SQL and Excel- Fluent speaking, writing and reading Mandarin Chinese and English ...

Join Amazon's Global Logistics team as a Principal Product Manager, where you'll shape the future of cross-border fulfillment. You'll lead innovative solutions that connect sellers and customers worldwide, leveraging cutting-edge technology to create seamless global logistics experiences. This role offers a unique opportunity to impact Amazon's global marketplace, driving growth for sellers and expanding product availability for customers across all Amazon stores.Key job responsibilities- Define and execute the strategy and multi-year roadmap for seller-managed cross-border solutions- Develop innovative products that delight sellers and drive large-scale business improvements- Lead investment decisions and prioritization across complex product portfolios- Collaborate with cross-functional teams to deliver high-quality, large-scale product launches- Identify and measure key metrics to drive continuous improvement and understand user needsA day in the lifeYou'll start your day analyzing global seller data, identifying opportunities for cross-border expansion. You'll then lead a cross-functional meeting to align on product requirements for an upcoming feature launch. After lunch, you'll present a business case for a new logistics innovation to senior leadership. Your afternoon might involve collaborating with UX designers on a new seller interface or reviewing performance metrics for recently launched features. You'll end the day strategizing with your team on long-term vision and upcoming priorities.About the teamOur Global Logistics team is passionate about connecting sellers and customers worldwide. We focus on developing scalable systems and services that leverage machine learning and big data to enable world-class global logistics solutions. Our mission is to give customers access to Earth's largest store, regardless of geographical boundaries. We're committed to innovation, constantly pushing the boundaries of what's possible in cross-border fulfillment.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- 10+ years of product or program management, product marketing, business development or technology experience- Experience as a product manager or owner- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field ...

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own and/support strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and supporting project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Amazon supports vendors, sellers, and third-party partners around the globe. As a Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of these partners. In this role, you will own and support operational programs related to our vendors, and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners. This role also requires strong self-motivation and exceptional project management skills. 15% TravelKey job responsibilities• Organize and drive reoccurring meetings with vendors holding them accountable to KPIs and provide support where needed• Execute the Mobile Fueling launch check list to ensure an on-time and successful launch• Support the international expansion of the Last Mile Fuel team programs• Collaborate cross functionally with environmental, zoning, real-estate, and other governing stakeholders to ensure delivery stations are approved for launch• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?The role of a Retail Packaging Engineering Program Manager (Retail Packaging EPM) is to drive execution of the packaging user experience (UX) in support of product launches and sustaining packaging programs. This includes schedule creation and coordination with inter-disciplinary teams to ensure packaging structure and artwork is developed and approved on-time. In addition to creating the packaging plan, which includes a global workback schedule for structural development, testing, and builds (i.e. pack outs), the role requires Bill of Material (BOM) support, as well as Print On Demand (POD) labeling design and production.Key job responsibilitiesWorking closely with global, cross-functional team members (e.g., Packaging Engineering, Global Commodity Management, Industrial Design, Marketing, Product Management, Go-to-Market, Operations, Logistics, Technical Program Management), they define key aspects of product packaging via structural design, execution, test, and delivery; while motivating cross-functional teams to deliver the product(s), as per the program requirements.BASIC QUALIFICATIONS- 5+ years of design experience- Have an available online portfolio- BA/BS degree in Packaging, Engineering, UX Program Management, or related studies.- 7 years of relevant work experience in the packaging and/or program management field. ...

Do you want to play a key role in defining our pricing strategies? Do you thrive on driving key decisions based on data? Are you looking for a role where you can have an impact on the business? The Americas Delivery Service Partner (DSP) organization is seeking a principal to join our Pricing team.As the Principal for Pricing, you will create a product strategy and execute the plan for pricing and rate cards for DSPs across the Americas. This visible role will be responsible for pricing models that drive the cost structure for DSPs in the Americas and recommend incentive strategies that deliver capacity growth and flexibility. You will align partner teams across Program, Product, and Technology to deliver long-term scalable solutions. You will be deeply connected to the data, able to look around corners, and make excellent high-judgement decisions. As a Principal in the DSP organization, you will be a role model and mentor and develop others.A successful candidate will be customer focused, highly analytical, able to overcome obstacles, an excellent communicator, and operate at all levels of the organization. The candidate should be comfortable driving key business decisions, create consensus, and make recommendations based on data. The ideal candidate will be someone who is comfortable rolling up their sleeves, has attention to detail, comfortable with ambiguity, and a passion for data. This role requires relocation to Bellevue, WA.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...