Project/Program/Product Management--Non-Tech

Amazon Worldwide Operations is looking for a Program Manager to support field Reliability, Maintenance and Engineering (RME) and Global Reliability Team (GRT) colleagues by overseeing the delivery of hard (building assets and infrastructure, e.g. HVAC, electrical, drainage systems) and soft (janitorial, waste, pest control, snow removal) facilities services at operational sites.This person will own strategic, tactical, cross-functional, and technology projects and programs within Amazon Transportation Services (ATS). This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilitiesThis person will play a crucial role to ensure that base building maintenance and soft services meet standards across the network, guaranteeing compliance, safety, and minimal downtime. • Work with Original Equipment Manufacturers (OEMs), Subject Matter Experts (SMEs), for significant cost drivers and mitigation • Support field RME and GRT colleagues, overseeing the delivery of hard (building assets and infrastructure, e.g. HVAC, electrical, drainage systems) and soft (janitorial, waste, pest control, snow removal) facilities services at operational sites. • Provide tools for local teams to manage the performance of soft and hard services• Provide technical leadership and mentoring to site-based facilities leads as technical vendor manager to measure high performance via KPIs and SLAs. • Act as escalation point for safety, quality of service, and downtime incidents & • Collaborate with key stakeholders, including Field RME, Procurement, and Finance.• Dive Deep into service and asset performance data to identify opportunities for improvement.• Support the rollout of initiatives to improve services, e.g. process changes, technology deployments, sustainability initiatives.• Develop and lead pilots to improve services ahead of regional rollouts.• Collaborate with launching sites to ensure facility services are secured in a timely manner.• Effectively manage many complex projects and tasks simultaneously while exerting influence and fostering relationships across various organizational levels, including senior leadership.• Developing and managing relationships with internal and external stakeholders.• Participate in regular meetings with stakeholders, sites and OEMs to seek feedback and provide updates to RME LeadershipData analysis including high proficiency in ExcelAbility to travel up to 50%A day in the lifeConduct site vendor performance evaluations, quality control measures. Regulatory and Site Health audits within NACF sites. Collarboration with NA & EU SME, GPO, Operations and other stakeholders. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The AMER Production Coordinator provides customer-centric booking management, calendar, organizational, reporting, marketing efforts and administrative support to the Event Productions AMER Large Production Venues team. The primary focus supports booking management and calendar logistics for customer events. A successful candidate will be able to step seamlessly into a corporate production environment, demonstrating strong organizational skills, impeccable customer service attitude, and be energetically driven to serve our customers and the team.Key job responsibilities• Daily customer communication and management• Manages the assessment of incoming customer requests• Able to work backwards from production technical requirements and partner with production stakeholders• Regular scheduling of customer requests and customer meetings management• Maintains multiple venue calendars and workflows• Supports and collaborates cross-team, attending team meetings and production meetings• Collaborates across teams and partners, routing customer requests to the most appropriate event resources• Supports vendor and stakeholder relations, across partner and service groups• Manages meetings effectively; provides supporting data and documentation, aligns stakeholders• Improves efficiencies, and works to optimize processes• Delivers weekly metrics, data, and reports• Works on goal-centric projects, aligns stakeholders and seeks diverse opinions• Able to identify blockers, escalate appropriately and facilitate progress• Collaborates with customers; able to discuss referrals, recommendations, and additional resources as neededBASIC QUALIFICATIONS- 2+ years in project management- 2+ years advancing customer events and/or event marketing- 2+ years customer service in related field- 2+ years familiarity with event production environments- 2+ years managing multi-calendar workflows- 2+ years managing customer leads and booking queues- Strong written and verbal communication skills- Familiarity with event booking systems, programs, and platforms- Able to effectively prioritize and meet competing deadlines- High level of proficiency in Microsoft Outlook and Microsoft Office Suite. ...

The Strategic Sourcing team, a division of the Supply Chain Optimization Technologies (SCOT) organization, plays a crucial role in ensuring access to a diverse range of products worldwide. They leverage supply chain systems and collaborative experiences with vendors to manage the sourcing and procurement of millions of items across hundreds of product lines globally. Within SCOT, the Inbound Infraction Management (IIM) program team focuses on vendor compliance and management, with the primary objective of enhancing efficiency and accuracy in the inbound process. They work to eliminate vendor-injected defects, streamline processes for vendors, and manage all inbound-related infractions and chargebacks applied to vendors for supply chain defects arising during the inbound process.This role is responsible for leading and driving strategic initiatives to enhance Amazon's defect management processes and systems covering all labeling related defects. You will spearhead efforts to achieve substantial reductions in defect rates, ultimately delivering cost savings and an improved customer experience. Your primary focus will be on identifying and optimizing systems and workflow to accurately identify defects, implement effective behavioral change mechanisms for fault owners at scale, and drive the elimination of defects at the source. The successful candidate will formulate a long-term vision for defect management, proposing innovative ideas and processes to eliminate vendor defects, while collaborating with key stakeholders to build automated systems that address these pain points systematically. The ideal candidate will possess strong communication skills, a customer-centric approach, data analysis expertise, project management skills, and a deep motivation to continuously improve processes. Experience working in a cross-functional capacity and a proven track record of delivering operational excellence are essential qualifications.Key job responsibilitiesKey job responsibilities* Operate autonomously to build, develop, and manage the adoption and continuous improvement of your program space.* Set delivery/completion dates for program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals. Leverage metrics to deep-dive into issues and uncover business-driving trends and patterns.* Implement mechanisms to audit and perform necessary course corrections to meet business objectives.* Collaborate closely with other program/product managers, category teams, operations, and potentially engineers to deliver on your roadmap.* Drive alignment and secure buy-in from senior leaders and key cross-functional partners.* Continuously identify and implement process improvements to enhance program effectiveness and efficiency.* Foster a culture of innovation, continuous learning, and customer-centricity within the team and across stakeholders.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Strong project management skills of breaking down tasks, simplifying roadmaps, establishing owners and timelines, and status reporting ...

Global Solution & Risk Compliance (GSRC) is looking for a dynamic and seasoned product leader will be responsible for defining, building and delivering the end-state experience of our associates in efficiently performing their operational work in line with our 3YP. Starting from definition of user requirements, the role will drive product strategy, specifications, overseeing and owning the overall product development and delivery in close collaboration with our partner tech team(s). The Sr Product Manager will be responsible for effective engagement with both tech teams and global operations ensuring that we optimize our capacity for best return to our Customers across our different objectives (quality, cost and experience primarily) and we consistently deliver on our committed goals. We are looking for a Product manager who will own and drive product management across a range of products across work item storage and ingestion, clustering, work execution user interface and quality control as well as defining and delivering additional opportunities for associate work assistance/automation. About this roleYou will be leading high-impact initiatives to improve associate experiences across regulatory compliance functions, helping associates to complete work items with effective robust tools to deliver and improve upon Quality and Throughput Key Performance Indices (KPIs). You will drive the product vision and roadmap, partnering with tech teams and stakeholders across compliance functions and deliver engaging features that delight operational and program customers and drive key business metrics. This is a highly visible role that will require a customer-obsessed mindset, strong collaboration skills, and the ability to influence without authority.Key job responsibilities• Define product strategy and manage the product roadmap• Develop detailed business requirements, user stories, and product specifications• Work cross-functionally in developing an idea and gaining support from all stakeholders• Overseeing and owning the overall product development and delivery• Establish metrics and key performance indicators for success• Develop go-to-market strategies to drive awareness, education and selling partner adoption• Building strong partnerships with both technical and non-technical teams such as analytics (data, system development and business intelligence engineers, software developers, etc.), operations, supply chain, and finance teams• Provide differentiated insights based on key metrics, historical data and post-mortem analysis Communicate with senior management and other business/technical partners on product decisions, program status and risksBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners. The Special Projects and Investigations (SPI) team within TSI protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.Key job responsibilitiesWe catch bad actors and stop online fraud. It’s fun! It’s hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Amazon is one of the world’s most trusted companies, help us keep it that way! To achieve this, we are looking for an experienced Risk Manager to join our team with background in risk/digital fraud, abuse, or infringement, to conduct critical, high impact, quick-turn investigations and make high judgement decisions. The ideal candidate should be passionate about using and understanding data to discover bad actor trends and help us ensure that customers make great purchase decisions and our selling partners using Amazon are successful listing and selling their products. Your decisions will help proactively identify risk and take direct, high confidence actions to protect Amazon customers, selling partners, and help maintain the overall health of Amazon's WW stores.- The ideal candidate has a proven track record of delivering results in highly ambiguous and fast-moving environments. - Lead and support the team in responding to, investigating, managing and resolving high-impact incidents around product authenticity (counterfeit, trademark, copyright) and safety issues.- Use high-level judgment to own complex investigations and enforcement decisions driven through data.- Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen.- Own and/or manage projects designed to improve operational and process efficiency.A day in the lifeThis role is focused on delivering results by identifying and enforcing bad actors. Each day is different as new behaviors and trends are constantly discovered. You will be making high judgement decisions and taking direct actions to stop bad actors on WW stores as early as possible. While taking direct actions you will need to share your observations and trends with partner teams to constantly improve detection mechanisms. You and the team are on the front lines of protecting Amazon customers and stopping abuse in our stores.About the teamOur team is comprised of experts in the risk domains like fraud, cybersecurity, data security, internal risk, threat intelligence, regulatory compliance, vendor risk, etc. with strong data analysis skills and and judgement. We complement specialized skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats, move quickly, and are frugal to the core by doing things ourselves whenever possible. We speak 15 different languages, value diverse experiences and natural curiosity, and celebrate learning and taking risks. We make mistakes, learn from them, and support each other.Our work is to solve hard puzzles - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are looking for a Senior EHS Program Manager to join our Prime Air team and ensure the safety and compliance of our operations. You will partner with various stakeholders in Prime Air, such as site operations teams, Engineering, Legal, Human Resources, Ergonomics, Workplace Health & Safety (WHS), Environmental Program Managers and others, to execute safety policies and adhere to all applicable local, regional, and Amazon regulations. You will also lead continuous improvement initiatives to reduce safety and ergonomic risk in our processes and create a safe and healthful working environment for our Associates.As a Senior Program Manager, you will also communicate effectively and clearly with cross functional Teams and influence change through providing comprehensive risk assessments and safety data analysis. You will instruct and train Operations Leaders in safety policies and assist the operations site teams in incorporating our safety standards at their site. You will identify best practices and incorporate them into our standards to continuously improve company safety policies. You will train and drive compliance at multiple locations.You will support multiple projects at once and handle complexities and ambiguity. You will have a deep understanding of the particularities of the region you support and be able to make decisions with appropriate justification based on data, facts, or legislation. You will negotiate resources and priorities, escalate effectively, and find a path forward in difficult situations. You will deliver results independently and with limited guidance.Key job responsibilities-Develop and implement safety policies and procedures that comply with all applicable Amazon WHS Policies and local/regional regulations-Lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes and ensure a safe and healthful working environment for our associates-Monitor and evaluate the safety performance of the Prime Air operations and identify areas for improvement and risk reduction-Communicate effectively and collaboratively with various stakeholders in Prime Air, such as site operations teams, Engineering, Legal, Human Resources, and others, to provide comprehensive risk assessments and safety data analysis, influence change and promote a safety culture, execute the Safety Management System, report and communicate safety performance metrics, and give feedback and suggestions-Train and coach Operations Leaders and associates on safety policies and best practices and assist the operations site teams in incorporating our safety standards at their site-Support multiple projects at once and handle complexities and ambiguity with minimal guidance-Make data-driven and evidence-based decisions and justify them with appropriate rationale and documentation -Conduct regular and comprehensive site WHS and safety audits to ensure accuracy and compliance of recordkeeping, workplace organization, associate behaviors, equipment, and processes to global WHS and safety standards and local regulations and implement solutions to eliminate exposure to risks and prevent injury at all sites-Assist in the investigation of the root cause Health and Safety issues put forward by Prime Air employees-Support new launch sites including initial site inspections, identifying accountability, purchasing and site readiness reviewBASIC QUALIFICATIONS- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s degree in safety management or a related field- Certified Safety Professional (CSP) or Safety Management Specialist (SMS) certification or equivalent- Experience in conducting risk assessments and root cause analysis- Experience with ISO 12100 - Safety of Machinery and IEC 31010 - Risk management - Risk Assessment Techniques; and OSHA CFR 29 1910- Experience in implementing safety policies and procedures- Experience in working with cross functional teams and stakeholders ...

Amazon Web Services (AWS) is the leading cloud provider, delivering virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, and overseeing Amazon’s National Industrial Security Program (NISP). As a Program Security Officer supporting the AWS NISP, you will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading security programs and processes in support of the IC Information Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results.AWS Security is looking for an exceptional Program Security Officer with a strong track record of supporting security programs within cleared facilities, demonstrable program/project management experience, comprehensive program security knowledge, and a deep understanding of government security programs, processes, and requirements.As a Program Security Officer at an accredited AWS site you will own the execution of multiple security disciplines in support of fast-moving classified operations and manage a wide array of projects designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You must obsess over internal and external customers and successfully deliver support and services in an environment where priorities shift extremely fast. You must be able to operate independently to manage security projects, continuously triage and prioritize accordingly, communicate clearly and compellingly (without PowerPoint), THINK BIG and outside the box, and deliver exceptional products.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Responsible for providing comprehensive program security guidance concerning personnel, physical, operational, technical, information, industrial, counterintelligence, and computer security issues.- Create, implement, communicate, and manage security requirements at a government accredited, while providing day-to-day multi-discipline program security operations support.- Proactively identify program and physical security requirements, problems, and sound solutions to successfully sustain and enhance the security of program execution.- Maintenance of security hardware and systems employed onsite to meet government and AWS security requirements.- Develop and strengthen relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.- Must be willing to share on-call rotations in support of alarms, security incidents, and critical service outages.A day in the lifeEach day is different in security and we are looking for a hard charging PSO who is looking to engage across teams, and the government o facilitate the best security program.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentor-ship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of experience acting in a Program Security Officer/CPSO/Security Specialist/Security Manager capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines. - 2+ years experience with ICDs, NISPOM, and other government regulations related to classified programs. - 2+ years experience working with physical security hardware, Intrusion Detection Systems, and Access Control Systems.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Are you a talented and proven localization expert with experience managing global programs? Do you enjoy partnering with creative and technical teams and improving mechanisms for scale? Are you excited about delivering best-in-class content for audiences around the world? If you answered “yes” to these questions, then the Amazon Music Localization team is the place for you! We’re looking for a skilled candidate to take ownership of program management and process improvement to deliver a culturally accurate experience of the Amazon Music service globally. Join us as we take the Amazon Music voice and brand to every edge of the map!Please note: This position requires fluency in other languages, preferably German or JapaneseKey job responsibilities- Managing international localization projects end-to-end, working closely with internal business partners, external vendors and other stakeholders - Leading and coordinating efforts to create and improve localization mechanisms that support creative, marketing, engineering, and programming verticals- Maintaining and improving the language quality program and/or operations for the team- Working with content creators, strategy owners, and infrastructure teams to define and streamline processes upstream and drive best practices for the internationalization of content - Clearly communicate roadmaps, progress, risks and change control to leadership and internal cross-functional teams - Writing , editing, reviewing and maintaining localization process documentationA day in the lifeThis Localization PM will be adept at managing projects and programs, and connecting with global stakeholders to understand their specific messaging needs, while maintaining and improving mechanisms that help remove roadblocks as our team delivers of hundreds of thousands of units of content in over 30 language variants each year. In order to improve these mechanisms, they will work with internal partners and external vendors, leveraging both process and technology to achieve our goals. Their key job responsibilities will include, but are not limited to: - Managing international localization projects end-to-end, working closely with internal business partners, external vendors and other stakeholders - Leading and coordinating efforts to create and improve localization mechanisms that support creative, marketing, engineering, and programming verticals- Maintaining and improving the language quality program and/or operations for the team- Working with content creators, strategy owners, and infrastructure teams to define and streamline processes upstream and drive best practices for the internationalization of content - Clearly communicate roadmaps, progress, risks and change control to leadership and internal cross-functional teams - Writing , editing, reviewing and maintaining localization process documentationThis role may be based in Seattle, Culver City, Brooklyn, or in several European locationsAbout the teamThe Amazon Music Localization Team is embedded within Design & Creative Operations and is responsible for localizing the Amazon Music content in a way that reflects the voice and tone of who the service is for customers globally. The Localization team works closely with content creators, as well as international partner teams across Marketing, Product, Engineering, etc. to deliver a high quality and consistent localized experience across all our touch points, channels and verticals in up to 30 locales.Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.BASIC QUALIFICATIONS- pending ...

We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USAAmazon is seeking a Program Manager to join a centralized Denied Party Screening (DPS) team focused on denied party and sanctions screening systems and processes. This team enables Amazon to comply with regulations as well as understand and manage sanctions risk. As the Program Manager, you will lead a variety of projects with significant scope and impact, supporting several different areas of the business. In this role, you will work to deliver value to the customer, manage sanctions risk, and track and drive the timeline of multiple projects. The program is cross functional and requires strong communication skills to coordinate onsite and remote work with teams across the globe. In this capacity, you will gain valuable exposure to many areas within our global business. You will coordinate with DPS management, tech, operations, Amazon Legal, and multiple other teams in the development of project management standards and other efforts that enable operations and manage risk. You will be responsible for end-to-end project management to improve denied party and sanctions screening systems and processes. As a Program Manager, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance customer and business needs versus resource constraints. We value personality, insight, intellectual flexibility, and sound business judgment. We also value your passion to discover, invent, simplify and build.In this role, you will: - Develop and manage projects from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution. - Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. - Identify and manage project dependencies, risk based prioritization and critical paths. - Plan and schedule project timelines and milestones using project management tools. - Work independently and remain flexible, with the ability to prioritize workloads and maintain resilient attention to detail in a fast-paced environment. About the teamAbout AmSecDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization ...

The Reputation Marketing & Insight team is hiring a Creative Project Manager to oversee critical creative campaign logistics - specifically: production timeline management, asset organization and delivery, file storage, tracking relevant budget implications. This role requires meticulous attention to detail and a proven ability to manage multiple, competing priorities simultaneously.Key job responsibilities* Independently project manage the production of assets for multiple RMI integrated paid marketing campaigns from concept creation to file delivery.* Own the creation and management of workback schedules for all creative work and asset production.* Anticipate bottlenecks, provide escalation management, anticipate risks, and balance business needs versus creative decisions.* Provide general support of the approved creative strategy of paid marketing campaigns.* Capture and track actions from campaign alignment meetings and creative reviews with senior leaders, internal stakeholders, and global partners.* Assist in building the team’s creative partner network and establish effective relationships with both internal creative teams and external agencies to achieve campaign timelines and help facilitate the creation of bar raising content.* Support the presentation and documentation of campaign asserts and creative development process.* Own all creative file management and act as team DAM system admin to ensure effective and optimized storage and cataloging of all campaign and creative assets.* Track all creative production spends and collaborate with team budget owner to provide creative solutions to optimize allotted budget as well as remove any roadblocks or bottlenecks to ensuring on time and competitive payments.* Work with Marketing Ops team to ensure required vendor paperwork (including NDAs, SOWs, advance requests, etc.) are in place.* Constantly improve existing processes and workflows and document established processes as needed.About the teamOur team employs a range of data inputs to learn about the most impactful way to reach our audiences. While we follow the data, we are also not afraid to challenge it. We elevate truths about our brand. We meet our audiences where they are and go deep on channel-specific creative. Most of all, we respect our audiences through thoughtful and intentional work. Our team strives to identify the persuasive return on investment for every dollar we spend. We build marketing plans that persuade our core audiences through best-in-class media tactics and measurement methodology that enables us to optimize towards the principles and platforms that achieve real-world outcomes at the expense of those that don’t. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop and take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years as a creative project/program manager, producer, or account lead in a creative agency or similar experience; including proficiency with project management tools.- Experience in marketing, creative, and production settings. ...

Do you like helping U.S. Federal agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?At AWS, we're hiring experienced Frontend Engineers with experience in designing user experiences and interfaces (UX/UI), and building cloud-based applications at scale. Our consultants deliver proof-of-concept projects, reusable artifacts, reference architectures, and lead implementation projects to assist organizations in harnessing the power of their data and unlocking the potential of advanced AI capabilities through user-friendly interfaces.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and have the abliilty to obtain an Secret security clearance.Key job responsibilitiesAs a Frontend Engineer and UX/UI designer, you are proficient in developing and deploying user interfaces with integrations to backend services. You will be working alongside scientists and Application Developers to develop novel solutions for real-world problems. You'll interface with customers to understand their vision, capture their pain points, and collect general requirements for their applications. You will also work independently with the customer to iterate on the design and functions of user interfaces and provide deep and meaningful designs of experiences for all application users. In addition, you will support the development of the user interface including writing custom scripts to build interfaces and integrate with backend components. As part of a larger team, you will support testing of the application and presentations of the application to broader audiences.This is a customer facing role, so you will interact directly with customers to understand their business problems and help them in define user experiences for their applications.Bonus: You have experience building infrastructure to host and serve applications at scale.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of experience as a user experience (UX) designer, product designer, interaction designer (UI), information architect, or similar role.- 3+ years of non-internship professional software development experience- 2+ years of using tools like Figma, Sketch, etc to design and create interactive mock-ups/wire frames of user interfaces- Experience programming with at least one software programming language ...

Do you see compliance as a business enabler? Do you have a passion for emerging technologies and complex problem solving? Do you enjoy building innovative compliance solutions? Are you passionate about creating the future of export compliance?Amazon Web Services (AWS) continues to expand its global presence and customer facing services and we are looking for a highly motivated Export Compliance Manager to drive export controls implementations. The candidate must possess strong analytical skills and be comfortable working autonomously in a highly demanding and often ambiguous environment. The position requires an individual with strong attention to detail and exceptional organizational skills. This candidate must be highly organized and be able to prioritize effectively.The successful candidate is an innovative compliance professional experienced in building export control compliance programs, have strong written and verbal communication skills, and have the ability to dive deep into complex problem solving. The role will help drive and scale the export controls program through innovative process development, engaging cross-functional teams that span a broad range of stakeholders, including development teams and senior leadership. The candidate will have strong program/project management skills, must have a passion for new challenges, be creative, self-directed, and a great team player. In this role, you will drive continuous process improvement, and collaborate effectively to solve problems and develop requirements for new compliance solutions. You will need to be the kind of leader who can build, communicate clearly, and have a consistent track record of delivery. You will need to be able to handle multiple competing priorities in a fast-paced environment, and help create simple solutions to meet your program goals. Key job responsibilitiesProvide strategic expertise on US and global export regulations and advise internal business customers on compliance program initiativesDevelop and implement strategic compliance processes and solutions to manage and maintain US & Global export regulatory compliance and drive continuous improvements Export jurisdiction and classification of dual-use items (EAR) Monitor regulatory changesCreate metrics for management reportingDrive process improvement and compliance implementation projects Own leadership communications to stakeholder teams and executive leadershipInnovate control mechanisms to best meet business goals and compliance requirementsAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's degree required or equivalent experience- 7+ years’ experience in export compliance in a global corporate environment- Extensive knowledge of US export regulations including EAR & ITAR - Experience using SNAP-R & DECCS- Experience determining export authorization requirements ...

Amazon Live aims to build the next generation of shopper-tainment, with a fun and entertaining way to shop. We are looking for a hands-on consumer product leader to help drive the evolution of live commerce experiences for all of Amazon, globally. This is a high-leverage role with a broad scope, and we are looking for you to have the ability to shape our thinking on how to evolve and differentiate the product offering in this space.Key job responsibilitiesThis role sits within Live's core and web experiences, and is supported by a large engineering team, UX designers, business intelligence SMEs. The Senior Product Manager Tech (Sr. PMT) is expected to work with marketing, content, and program managers to deliver great shopping and video experiences on behalf of our customers. The right person would have experience defining long-term product strategy, enjoys being customer obsessed, brings strong CX skills, technical knowledge and is comfortable with a high-level of ambiguity. They would be equally comfortable ideating on the next set of interactivity and fun experiences with UX designers, and in delivering low latency experiences on slow connections with our senior front-end engineers.They will craft and communicate a strategic roadmap and see to its execution. We move fast; and that allows PMs to deliver on a large impact in a short time frame. Our team actively invests in career growth, and we will work with you to chart a strong growth path forward. A day in the lifeYou will craft your product strategy, and then bring it to reality. You will become more comfortable working on products with complex tradeoffs. You will deeply understand and socialize our evolving needs to our customers, with your content, marketing and design partners. About the teamAmazon Shopping Videos (ASV) is an exciting new strategic program that harnesses the power of video to help millions of customers discover product inspiration, learn more about items they're interested in, and engage with talented creators and vibrant communities across the globe. We empower customers to effortlessly find relevant content and explore our expansive library of product-focused videos across our home experiences on desktop, mobile, and living room devices - as well as throughout their entire shopping journey on Amazon.We are very much a dynamic, startup-like initiative within Amazon, aiming to reinvent the way customers use video to shop. To achieve this bold vision, we are seeking motivated, thoughtful self-starters who can forge effective partnerships across our multi-disciplinary teams to drive continuous innovation.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Who are we?Do you want to be a part of a team building the next $100bn initiative? Are you interested in defining and creating the future of shipping? Our team is building a new, emerging business to solve some of the biggest customer pain points in the logistics industry globally.What will you do?We’re hiring a Senior Partnership Manger who will build, manage, and scale our US partnerships. This role will own the end-to-end execution of external partnerships, from ideation and contracting through launch and partnership management. You will work closely with internal product and business development teams to identify partners and opportunities that align with our growth priorities, and to execute new products or strategies with existing partners. You will also collaborate with our tech team to ensure seamless integration of new partnerships and product launches. Who are you?The ideal candidate will possess a unique balance of technical depth, business acumen, and strong interpersonal skills. You are highly autonomous and have a proven track record of taking on end-to-end ownership and successfully delivering partnerships in a fast-paced and dynamic business environment. As this role involves close collaboration with the business development team, partners, senior leadership and other key internal stakeholders, you will need to be comfortable with communications, presentations, supporting your points of view, and being vocal on relevant business issues as needed. You are adept at business negotiations and familiar with legal contracts and terms. You are capable of strategic thinking and influencing, while also able to dive into execution. Key job responsibilitiesKey job responsibilities• Execution of new partnerships from contracting through launch.• Manage day-to-day relationships with existing Amazon Shipping Partners up to C-level.• Manage end-to-end onboarding for new Integration partners acting as a technical liaison between partners, product tech, sales, and support.• Prepare and deliver partnership priorities outlining progress and roadblocks to senior management.• Own strategy related to new partnership opportunities.• Work with program and product/engineering teams to drive innovation of products and features.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders- Experience structuring and negotiating agreements and leading cross functional groups to orchestrate and successfully complete deals ...

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The Amazon Fresh Amazon Fresh Grocery team is looking for an experienced Program Manager to lead quality operations for our pricing strategy.In this role, you will maintain a high bar for our pricing quality to surprise and delight our customers across both instore and online channels. You will work cross-functionally with Category Managers, Marketing, Program Managers, and Support teams to deliver best-in-class value across the grocery space.Key job responsibilities-Lead proactive quality audits to deliver an excellent customer experience-Build roadmaps and uncover opportunities to improve pricing quality and effectiveness-Execute manual corrective actions and design automated mechanisms to prevent pricing errors-Contribute to director level pricing reviews to report on the quality of our plans-Consult with strategy teams to ensure all initiatives meet a high bar for quality-Partner with BI & Product teams to inform on tool or data improvements neededBASIC QUALIFICATIONS- 3+ years of with Excel experience- Bachelor's degree, or 3+ years of professional or military experience- 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience ...

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it and advertisers can easily implement it. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!Our team's mandate is to launch and accelerate adoption of advertising measurement products and services that enhance advertiser experience on Amazon. We are responsible for defining and delivering a collection of self-service measurement solutions that enable Advertisers to understand the full-funnel impact of their Advertising. With a broad mandate to experiment and innovate, we are growing with a seemingly endless range of new opportunities.As a Principal Program manager, you are responsible for the client delivery of some of the most exciting and innovative measurement products Amazon Advertising has to offer. You are the operations and measurement expert to the client and will work closely with external clients as well as internal teams (operations, product). You are detail-oriented, persistent, and concise in your communications. You care about client quality. You flawlessly execute and also care about scaling processes and tools. The ideal candidate must be willing to work hard in a fast paced, dynamic and demanding environment.The right candidate will have experience leading large and complex projects, and excel at written and verbal communications. A background in Streaming TV (STV) advertising is required. A background in measurement is ideal. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means anticipating bottlenecks, making tradeoffs and balancing the needs of various key stakeholders. You will be expected to have strong opinions about tradeoffs as well as the analytic background necessary to track adoption and performance of your program. You will be able to lead a program at scale, and participate/influence other senior leaders across the company future direction-setting.Finally, you will direct in-depth market, industry, and opportunity analysis, and will work with technology and business teams to define program requirements, understand customer needs, and define success metrics and performance tracking methods for product launches. Development, testing, and delivery is performed in partnership with dedicated product teams. Key job responsibilities- Drive progress on advertiser KPIs and work with 3P measurement providers to improve products per advertiser expectations - Facilitate overall program execution on behalf of your advertiser, harnessing and organizing multiple internal Amazon teams in the process - Support launch of new and exciting 3P measurement for Streaming TV and live events - Exhibit deep analytical ability, and develop expertise in Amazon’s proprietary metrics, working to constantly evolve how we analyze and communicate data to our advertisers. - Planning and prioritizing across complex inputs and activities - Drive innovation and roadmap decisions that increase the ease and availability of data to both internal teams and external partners. - Triage and troubleshoot critical blockers; escalate appropriately to align stakeholder teams to a focused set of priorities - Provide onboarding support, education, continuous product usage consultation, and industry best practices to ensure client successBASIC QUALIFICATIONS- 7+ years of cross functional project delivery experience, or a MBA and 5+ years of cross functional project delivery experience- 7+ years of working cross functionally across several teams experience- Experience managing, analyzing and communicating results to senior leadership- Experience owning program strategy and end to end delivery- Experience using data and metrics to drive improvements- Experience implementing repeatable processes and driving automation or standardization- Experience defining and executing program requirements ...

We are seeking a dynamic and experienced risk management expert to lead and enhance our WWOS Risk Resilience - People Risk Team. This individual contributor position offers an exciting opportunity to shape and mature our People Risk management program, ensuring the security and continuity of our global operations network. The ideal candidate will be creative, curious, and highly motivated, with a proven track record of building robust risk programs and developing comprehensive policies, processes, governance structures, and frameworks.The successful candidate must appreciate that an effective Risk Management Program works best when tailored to the unique structure and business model of the organization. They should be able to implement solutions without creating unnecessary friction or disruption for the internal customers it serves. A passion for relationship-building and an intense desire to understand how escalation and crisis response can best operate within the organization are critical to this role.As the Senior Manager of Risk Management, you will be expected to constantly think about how the program can better serve WWOS and internal stakeholders. This leadership position requires the ability to clearly and confidently articulate the value and findings of the People Risk Management Program, inclusive of VCE, StrengthScope and other key People Risk programs to business leaders. You will lead efforts to enhance and optimize the existing People Risk - VCE Management Program, develop and implement strategies to ensure operational continuity, and collaborate with internal stakeholders to create efficient, non-disruptive risk management processes.Key responsibilities include managing and investing in the VCE program to ensure it continues delivering the intended people risk mitigation benefits. You will need to address critical areas such as Abnormalities Management, Exception Process Management, and System Integration Considerations. Additionally, you will explore opportunities to extend VCE outside EMEA, while navigating challenges such as integrating with other systems, and the availability of supportive data.If you're ready to make a significant impact in a dynamic, fast-paced environment and have a passion for risk management, portfolio, program and operational excellence, we want to hear from you. This role offers the opportunity to play a pivotal part in safeguarding our operations and driving continuous improvement in our people risk management practices, ultimately contributing to the success of one of the world's leading customer-centric companies.Key job responsibilities- Lead the strategic expansion of the VCE (Veritas Evaluation) program into new geographic markets, collaborating with regional Security & Loss Prevention and cross functional teams to develop tailored question banks. - Conduct comprehensive studies of global candidates check processes to identify opportunities for VCE implementation. - Oversee complex VCE and People Risk assessments, implementing mitigation plans aligned with organizational risk appetite. - Develop and implement strategic goals and initiatives impacting WWOS and critical stakeholders. - Transform risk program delivery through standardization, optimization, and automation. - Support security and loss prevention People Risk programs, contributing to global capabilities and kingpin goals.- Implement global standards and assist in developing risk frameworks.- Collaborate with field teams on business impact assessments and escalation objectives. - Develop and track VCE and StrengthScope risk management goals, including metrics and KPIs. - Present findings, change management and strategies to leadership. - Support Risk & Resilience - People Risk teams across regions. - Continuously evaluate and refine the VCE program to ensure adaptability in addressing diverse global risk landscapes.A day in the lifeAs the Senior Risk Manager, you lead critical People Risk Programs, overseeing VCE, StrengthScope and other initiatives. You translate complex threats into actionable risk assessments and mitigation strategies, developing a robust risk governance framework for consistent global application. Your role spans managing WWOS Risk & Resilience - People Risk operations to advising on new delivery models. You monitor threats, drive preparedness, and implement solutions, adapting to changing conditions. Engaging internal teams, you identify and remediate control deficiencies. You present assessments to stakeholders, aligning strategies and coordinating global risk management efforts. Balancing strategic and tactical responsibilities, you develop goals and manage team operations efficiently. Partnering with diverse stakeholders, you foster a culture of people risk awareness across the organization's global footprint.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamThe WWOS People Risk Team is dedicated to mitigating person-centric risks through proactive and holistic solutions. Our vision is to safeguard Amazon's workforce, assets, and brand while fostering a secure and empowering environment for every employee. Working closely with WWOS, PXT, Security and Loss Prevention, and other key stakeholders, we secure Amazon's supply chain end-to-end and prioritize People Risk/Security in business conversations. Our team creates and maintains risk frameworks, provides assessments, preparedness strategies, contingency planning, and incident response services. We operate on strategic, tactical, and operational levels, implementing standardized policies and leveraging technology to enhance consistency and effectiveness. Our focus areas include People, Inventory, Operations, and Process Risk, with additional support for Incident Management, Large Scale Events, and Resiliency.BASIC QUALIFICATIONS- Bachelor's degree in Risk Management, Business Administration, Security Management, or a related field.- 7+ years of experience in risk management, security operations, or a related field, with at least 3 years in a leadership role.- Proven experience in developing and implementing risk assessment frameworks and mitigation strategies on a global scale.- Demonstrated ability to manage complex, cross-functional projects at scale.- Experience with personnel risk management tools and techniques, preferably including familiarity with systems similar to VCE or StrengthScope.- Demonstrated ability to adapt quickly to changing priorities and manage multiple projects simultaneously in a fast-paced environment. ...

Join Amazon's Global Logistics Destination Operations team as a Principal Program Manager and revolutionize worldwide customer experiences. You'll lead strategic, cross-functional projects to optimize import management and port operations, driving efficiency and reliability in our global logistics network. Your expertise in project management, data analytics, and international logistics will be crucial in shaping the future of e-commerce delivery.Key job responsibilities- Develop and execute program strategies to enhance port operations efficiency- Lead cross-functional teams, setting clear objectives and leveraging data analytics- Manage relationships with port/terminal management to remove operational barriers- Implement and oversee KPI reporting for program portfolios- Identify and mitigate risks, preventing escalation into major issuesA day in the lifeYou'll start your day reviewing key metrics and coordinating with global teams. You might analyze data to identify optimization opportunities, then lead a strategy session with port partners. Later, you'll prepare for a business review, translating complex data into actionable insights for senior leadership. Throughout the day, you'll collaborate with cross-functional teams, solving challenges and driving continuous improvement in our logistics operations.About the teamThe Global Logistics Destination Operations team is at the forefront of Amazon's mission to become the world's first truly global e-commerce company. We're responsible for moving inventory from North American ports to Amazon Fulfillment Centers, utilizing innovative inbound strategies to balance cost and speed. Our work directly impacts customer satisfaction and Amazon's competitive edge in the global marketplace.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- 7+ years of experience in logistics, supply chain management, or related fields- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field- Experience with data analysis and visualization tools (e.g., Excel, Tableau, Power BI) to derive insights and support decision-making ...

Ring is looking for a customer-obsessed, detail-oriented Learning Systems Manager to provide workload guidance, oversight, stakeholder communication, and analytics/reporting for the Learning Experience Design team as part of the Ring Customer Support Organization. You will anticipate bottlenecks and balance business needs to move projects forward quickly. You thrive and succeed in a fast-paced environment and are not hindered by ambiguity or competing priorities.This role requires excellent project management skills, problem-solving abilities, and strong communication skills. Above all, you must possess a passion for learning and contribute to team and customer success.Key job responsibilities• Manage the LMS vendor relationship and manage upgrades and customization.• Oversee implementation of the selected Learning Management System (LMS) and manage day-to-day operations and support of the LMS.• Partner with Workforce Management to keep reliable LMS registrations, logistics, admin permissions, marketplaces, and groups for all audiences.• Build mechanisms and outreach efforts for sites to access, manage, and troubleshoot LMS issues as needed.• Provide LMS support to both internal stakeholders and external users.• Document standard operating procedures around daily business processes.• Lead system upgrades and system changes and related technical requirements of all learning technology platforms.• Communicate updates through extensive written material to keep leadership and stakeholders informed.• Manage licenses and contracts for technology tools.• Manage legal and information security reviews and evaluations for new and proposed technologies. • Own training completion reporting processes, including data analysis and presentation of insights to leadership.• Collaborate closely with Business Intelligence (BI) and Operations (Ops) stakeholders to align learning initiatives with organizational goals.• Manage projects and processes in an entrepreneurial environment requiring strong multi-tasking abilities. • Travel may be required.A day in the lifeIn this position, you will evolve the learning systems strategy and execution for Ring operations learning. You will oversee and work directly on learning systems that utilize your expertise in instructional technologies, vendor management, and human performance technology to enhance the performance of Ring associates. The solutions you create will enable improved learner experience and provide quantifiable data. You should have people leadership experience, experience working across global locations, expertise in developing and maintaining strong business relationships, and collaborating across parts of a business. This includes assessing technology requirements, ensuring ongoing accessibility to learning systems at all sites, testing learning solutions prior to launches, and developing reporting mechanisms including dashboards for managers and supervisors.About the teamOur team is dedicated and responsible for the learning and development of Ring Customer Support organization. We design, create and develop learning solutions to enhance associate knowledge around our products and services to provide a first-class customer experience. We offer learning programs that support new hire onboarding, product knowledge, troubleshooting, the customer experience, coaching, leadership development, and specialty training.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Familiarity with xAPI, SCORM, LMS, LRS.- Experience managing large-scale technology implementations.- Familiarity with tool integrations using APIs and scripting.- Knowledge of current trends in learning technology, as well as key tool sets and their potential applications in training.- LMS ownership experience in a large-scale, corporate environment, including end-user training and day-to-day support. ...