Project/Program/Product Management--Non-Tech

Amazon Web Services (AWS) is seeking an experienced Exam Preparation Assessments Program Manager to work with subject matter experts to create assessments that will prepare candidates taking AWS Certification exams. Exam Preparation assessments provide customers with practice with the same question quality as the real exam and exam-style scoring. This role gives the opportunity to learn, to teach, and to play at the same time as you develop assessments.Successful candidates will have a strong assessment development background, be detail driven, and have excellent training and problem solving skills. You will have an understanding of certification exam development lifecycle and be able to effectively train subject matter experts on certification best practices. You will creatively seek out and embrace forward-looking, innovative approaches to assessment development.Key job responsibilities- Schedule and facilitate assessment development workshops- Recruit and collaborate with subject matter experts- Train subject matter experts on Amazon’s style guidelines and exam development best practices- Conduct quality reviews of assessment files- Implement proper tracking mechanisms for item workflow- Manage and implement item development processes, including implementing efforts to scale- Manage the editorial review of items (e.g. grammar, spelling, standardizing on technical terms throughout the exam, accessibility, etc.)- Create assessments and implement assessment maintenance schedules- Report on subject matter expert, item, and assessment development metrics- Managing end to end item development localization- Manage project schedules for product set life cycle- Please note this role may require some travel (up to 10%).A day in the lifeExam Preparation Assessments Program Managers manage end-to-end development of all content for assessments, including facilitating virtual question development with subject matter experts from across the globe. They work closely with the overall Exam Preparation team, including technical editors, assessment technical architects, publishing program managers, technical curriculum developers, and product managers. They also collaborate across teams on scaling initiatives. About the teamThe Exam Preparation team is part of the AWS digital training business, creating content for AWS Skill Builder. We use the Amazon working backwards process to build innovative learning experiences. Our global customers are enterprises, partners, startups, and individual learners. To meet our customer needs we are creating exam preparation products that deliver impactful, hands-on learning experiences. We are looking for innovative ways to help our customers to successfully and confidently prepare for AWS Certification exams. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ years of experience in assessment development for certifications or credentialing exams- 3+ years of experience facilitating and leading assessment development workshops ...

The Workplace Health and Safety (WHS) Operational Excellence (OpEx) team is committed to the continual improvement of our people, processes, and performance to position Amazon as an industry leader in safety excellence. Drawing from field expertise, OpEx partners with cross-functional teams to resolve global challenges and proactively support our 8,000+ WHS professionals. We partner with process owners to understand causal effects leading to defects, leverage process improvement methodologies to drive efficiency, and implement change to optimize safety performance and create a culture of safety excellence.Amazon is seeking a Program Manager to join the Operations Excellence (OpEx) division of the Workplace Health and Safety team. In this role, you will collaborate with leaders in WHS/EHS, Operations, Engineering, Risk and other cross-functional teams to understand challenges, develop solutions, and drive process improvement within safety programs and initiatives impacting all global business units. The OpEx Program Manager will develop a strategy for using internal resources to provide the most beneficial outcomes in reducing operational risk, streamlining EHS business processes, and driving scalable implementation. The OpEx Program Manager will identify best practices, facilitate sharing across business units, and support the integration into organizational standards. This role will also actively benchmark internal programs against external initiatives, measure program effectiveness, and identify best-in-class solutions to help solve current and future business challenges. As such, this role requires a candidate who enjoys developing processes, leveraging technology to implement best practice solutions, and scaling new ideas to the business while also delivering results. Key job responsibilities• Strong emphasis on developing scalable mechanisms/tools to support benchmarking, program optimization, and continuous improvement of new and existing WHS programs• Partner with internal stakeholders to deep dive current challenges, understand pain points, and use feedback to iterate program improvements• Develop centralized solutions (processes, procedures SOPs, etc.) for implementation of program improvement efforts across business units• Develop and refine strategies for internal and external benchmarking of new and existing programs and processes. • Establish baseline KPIs and goal objectives to evaluate program effectiveness and areas of improvement. • Conduct postmortem program evaluations and identify strengths/weakness, effectiveness, and opportunities for revision to ensure continual improvement.• Provide guidance and oversight to ensure compliance with all internal Amazon safety policies. • Author regular weekly/monthly/quarterly business updates for project portfolio, ensuring clear visibility of key objectives, milestones, and performance toward goals• Position includes travel up to 25%• We are open to hiring candidates to work out of the following locations: Nashville TN, Bellevue WA or Arlington VA.A day in the lifePLEASE NOTE: This role requires frequent collaboration with teams located in multiple geographies and time zones. All Program Managers are required to be on-site 5 days a week at an Amazon corporate office or location. • We are open to hiring candidates to work out of the following locations: Nashville TN, Bellevue WA or Arlington VA. • Some travel may be required up to 25%.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Experience implementing repeatable processes and driving automation or standardization- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience defining program requirements, developing procedures, implementing goal objectives, and using causal data to determine process improvement- Experience creating/implementing best practice sharing and point of improvement mechanisms across multiple regions and business units- Familiarity using AWS service tools and technologies (ie. Amazon Q Business, Quicksight, LLMs, etc.)- Understanding of regional/federal regulations and Amazon safety policies to ensure compliance- Demonstrated effective business writing through clear, concise narratives to document project updates, convey deep dive findings, and provide periodic program updates to leadership- Experience with ASANA, Excel, Microsoft Office and other Project Management tools- Bachelor’s Degree from an accredited college or university ...

Are you a systems thinker who naturally identifies constraints and is able to build mechanisms or processes to fix it. Are you excited about the challenges of thinking big, but at the same time be invested in details? Are you able to thrive in ambiguity and able to chart out your way, bringing people along? Are you excited about the opportunity to make a large impact and bring structure in our day-to-day operations? We might just have the role for you.Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.The purpose of our Global Process and Policy Experience (GPPX) team is to be advocates of our sellers. We build mechanisms to inspect quality of our processes and policies, and drive strategic initiatives that help us improve our processes and policies. We also own some key business mechanisms that drive improvement prioritizations across the SPS org working with a complex set of stakeholders, metric owners, goal owners and organization leaders. We are looking for a detail oriented, innovative and experienced GPPX Governance Lead to develop scalable governance mechanisms and a standard framework, with a focus on connecting project owners, managers and leaders together to enable them to increase the delivery for the Selling Partners. You will apply program management, systems thinking principles supported by an efficient project management framework to drive solutions. Above all, we are looking for a leader that is passionate about solving complex and ambiguous problems through simplification and innovation. This role will directly report to the GPPX Leader. The role is based in Seattle or HQ2.Key job responsibilities• You will develop a system that contains a centralized project tracking process, standard portfolio reviews, and automated self-service dashboards that enable project owners to manage their portfolio autonomously, managers to identify and remove roadblocks in their teams, and leaders to have visibility on projects and benefit.• You will define, lead and support the execution of the operational planning cycles for the GPPX organization. This includes defining the working backwards plan, ensuring high quality write ups, providing visibility of the planning cycles for contribution, transparency and information across the organization. • You will lead the portfolio review mechanism across the organization, evaluating the return of investment from the allocation of headcount and the delivery of the various projects and programs against business goals. Through risk management and portfolio insight assessments, you will facilitate agile decisions with leaders to ensure delivery of value for customers and employees.• You will define the rhythm of business (ROB) for GPPX org to ensure that the most important topics bubble up and are discussed at the right frequencies with the leadership group.• You will innovate on the inspection mechanisms needed to keep the organization running healthy and bring focus to pain points that need closer attention.• You will be accountable to keep the important organization workstreams (such as new hire experience, GPPX branding, employee surveys, engagement and fun) on track with the help of single threaded leaders who will be responsible to execute the plans on these workstreams. You will help mitigate risks or bubble them up for leadership attention at appropriate forums.• You will define standards and reduce the manual effort involved in the write up of high-quality business reviews in the GPPX organization – defining standard process and best practices along the way.• You will own the goal tracking and inspection mechanism for the org.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 4+ years of managing stakeholders in cross-functional project experience- Experience implementing repeatable processes and driving automation or standardization- High attention to detail including precise and effective stakeholders’ communications and proven ability to manage multiple, competing priorities simultaneously. ...

Are you excited by the opportunity to build diverse and high performing risk solutions? Do you like the idea of seeing your work impact tens of millions of customers? Answer yes to any of these and you’ll fit right in!The Regulatory Intelligence Safety and Compliance team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. We are looking for a Senior Manager to own a portfolio of global safety and compliance programsJob responsibilities include: - Responsible for setting the vision, direction and execution of key deliverables for safety and compliance - Define, implement, manage, execute, and update Operating Risk & Business Continuity strategy & program goals, inclusive of the development and reporting against metrics and key performance indicators, meant to assess program health and continuous program improvement. - Identify key risk areas , ascertain risk thresholds , review processes for its adequacy , engage with stakeholders to drive risk mitigation, monitor Key Risk Indicators and periodically report out risk performance. - Work with a wide range of cross-functional teams to conduct current controls and influence the technology and science teams to build scalable compliance systems. - Communicate regularly with leadership and ensure consistent reporting of business continuity risks and compliance against identified controls.Key job responsibilities-Manage a team of high performing risk managers- Identify and mitigate risk to Amazon customers at scale, designing new technical solutions to enable us to mitigate risk quickly- Use data to drive high judgement decisions on policies and risk solutions About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS - Bachelor's degree - Minimum of 10+ years of people management and operations leadership experience in a fast paced operating environment. - Previous experience leading large teams to high levels of performance. - Experience Program/Project management skills necessary. - Previous experience of creating and contributing to strategic planning processes. - Strong ability to source and analyze data to drive business strategies and decisions. - Coaching and leadership skills that bring out the best of the team. ...

Passionate about Safety? Join our dynamic team as a Regional Safety Manager and make a real impact on the global operations that power the world's largest e-commerce company!In this exciting role, you'll be a key partner to senior regional leaders, working closely with them to ensure world-class safety standards for our IT team members across our worldwide network. Through regular site visits, you'll stay closely connected to the daily realities faced by our frontline technicians, using those insights to create impactful regional and global safety programs.When incidents do occur, you'll lead rigorous investigations to uncover root causes and share learnings globally. But your work won't stop there - you'll also spearhead engaging safety campaigns to embed a culture of safety awareness and ownership across the business.Collaborating cross-functionally, you'll scale successful safety initiatives and improvement projects, cementing Amazon's reputation as an industry leader. If you're an ambitious safety professional hungry to drive change on a global scale, this is an unparalleled opportunity to make your mark.Bring your safety expertise, boundless energy, and collaborative spirit - together, we'll reinvent what's possible! Apply now.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities- Serve as a trusted safety partner to senior regional leaders across North America, aligning on strategic priorities and tracking progress against goals- Conduct regular site visits to distribution centers, sortation facilities, and delivery stations to personally observe safety practices, gather feedback from frontline teams, and identify opportunities for improvement - Utilize insights from site visits to develop and update regional safety standards, protocols, and training materials that drive consistent, best-in-class safety performance- Lead comprehensive incident investigations, rapidly identify root causes, and implement corrective actions to prevent recurrence - share learnings globally to scale impact- Design and execute engaging safety engagement campaigns and events to foster a culture of shared ownership and accountability- Collaborate cross-functionally with teams in Operations, Engineering, HR, and beyond to scale successful safety initiatives and embed sustainable improvements- Monitor safety metrics, analyze trends, and present recommendations to senior leadership on priorities and investment areasA day in the lifeA typical day for our Amazon Safety Manager is anything but typical! You might start with a series of check-in calls, connecting with regional operational leaders across North America to discuss emerging issues, share best practices, and align on priorities. Then, you hop on a global project call, collaborating with teammates from around the world to finalize a new safety training. In the afternoon, you conduct a thorough incident investigation, reviewing footage, interviewing witnesses, and mapping out root causes. Whether on the road or in meetings, your passion for keeping Amazon's global workforce safe guides every moment.About the teamThe global OTS WHS team partners closely with Amazon's IT function, working backwards from frontline technicians and end users to identify safety improvement opportunities. We collaborate cross-functionally to create policies, drive standardization, and enhance hardware - all with the goal of continuously improving procedural safety across the organization. By remaining closely connected to the daily realities of our workforce, we can develop targeted solutions that protect our people and empower them to work safely. It's a dynamic, solutions-oriented group where we leverage our technical expertise and business acumen to make a real impact.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- Qualified Safety Professional ...

This position will lead the development of forecasts to predict volume demand from external and internal customers and support mechanisms to meet forecast accuracy targets and ongoing changes in customer need.Selling Partner Services is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.The Selling Partner Support (SP-Support) team within Selling Partner Services handles the majority of support interactions with Selling Partners (Sellers, Vendors, and Brand Owners), but also work with many other teams across Selling Partner Services and other Amazon teams to collectively solve Selling Partner issues. This role will work closely with other analytics, science, data engineering, capacity planning, product and program teams across Amazon to develop volume demand forecasts which are used by downstream teams to plan staffing, cost, and root cause resolution approaches. The Forecasting Manager will demonstrate ownership of forecasting strategies and efficiencies to maximize forecast accuracy and speed to deliver. This individual will produce and analyze weekly metrics and be involved with all aspects of inventory planning and operational costs. The ideal candidate for this role should be:· Self-starter who understands the current and future business needs by working closely with stakeholders to recognize their needs and requirements.· Experienced forecasting manager who will develop long-term forecasts while understanding underlying volume drivers and trends.· Leader with hands-on experience who shares deep domain/process expertise across own team.· Proactively identify problems with significant business impact; facilitate analysis to identify problems and opportunities.· Fearless but thoughtful in their pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel.· Set and articulate expectations around leadership behavior for team; model behavior that exemplifies Amazon Leadership Principles.We are open to hiring candidates to work out of the following location:Seattle, WA, USAPlease contact the Hiring Manager to learn more.BASIC QUALIFICATIONS- Bachelor’s Degree in a quantitative field (engineering, economics, mathematics, statistics) - 4+ years of professional experience in analytics, statistics, consulting or program / project management. - Proficient in Microsoft Excel (data manipulation, macros, charts and pivot tables) and comfortable in analyzing large data sets.- Ability to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and judgment.- Excellent communication (verbal and written) skills and an ability to present and clearly communicate complex data, derive business insights and findings to non-experts. - Experience using SQL to pull data from a database.PREFERRED QUALIFICATIONS- Master's degree in Predictive Analytics, Business, Statistics, Economics, Mathematics or related field. - Working knowledge of SQL or other analytical tools (R or Python) for conducting data analysis. - Professional experience in forecasting or demand and supply planning. BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of technical specialists and experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. You will partner with AWS stakeholders to develop regional and site-specific development strategies enabling the construction and operation of AWS datacenters and infrastructure. You will lead environmental due diligence for site selection and acquisition, develop and execute regional and site-specific environmental permitting strategies, manage environmental compliance during design and construction, and prepare for data center operations. This role requires regular engagement throughout the development lifecycle with multiple AWS stakeholders including Real Estate, Legal, Risk, Water, Design, Public Policy, Construction, and Operational teams, as well as external stakeholders including regulatory agencies, consultants, and contractors. A successful candidate in this role will have a proven track record of delivering multiple, high-priority projects with tight timelines that require strong communication with partner teams, outside consultants and counsel, and regulatory agencies. The candidate must have a strong understanding of multi-media United States environmental permitting, remediation, and compliance requirements associated with large-scale infrastructure including experience with Clean Water Act (CWA) 404 and NPDES permitting.The Amazon Web Services (AWS) Environmental team is looking for an experienced senior environmental program manager (PM) to manage environmental requirements during datacenter and infrastructure development in the Americas. The Environmental PM will be a key member of the Environmental Infrastructure Development team. Key job responsibilities- Assess environmental risks and requirements and develop mitigations and strategies to support data center siting and development strategies and site-specific project delivery. - Lead technical aspects of environmental due diligence, including Phase I and Phase II Environmental Site Assessments, regulatory and permitting evaluations, and natural, biological and cultural resource evaluations. - Deliver environmental permits, approvals, and plans to enable on-time and compliant construction and operations for new data center locations and expansion of existing sites. - Communicate environmental requirements, risks, and activities to internal and external project partners.- Coordinate with partner teams including Design, Water, Legal, Risk, Power, and others to optimize site designs to consider natural resource or operational constraints. - Develop site development and permitting strategies that are environmentally responsible and sustainable while meeting project timelines.- Lead regulatory agency interactions and negotiations in support of environmental permit acquisition and regional development strategies. - Develop, manage and track metrics to evaluate project successAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in civil, environmental, or chemical engineering, environmental science, or related discipline.- 7+ years of experience delivering multi-media environmental due diligence, permitting, and compliance for existing sites and new development. - 5+ years experience conducting environmental due diligence for greenfield and brownfield sites, including Phase I and Phase II ESAs and support for investigative and remedial activities.- At least 3 years of project or task management experience for environmental permitting and/or due diligence projects. ...

The Transportation Partner Experience team is seeking a seasoned Event Marketing Manager to act as a key workstream lead for some of our biggest proprietary events and lead some of our smaller event programs end to end. The ideal candidate has a proven history managing complex workstreams, is a strong project manager capable of overseeing multiple concurrent programs, and is passionate about creating impactful customer experiences. Your responsibility as an Event Marketing Manager will include executing event and creative strategy, managing a complex matrix of internal and external stakeholders, managing budgets, and providing status updates to leadership on owned programs. This person will be able to effectively own their assigned remit while rolling up their sleeves and getting stuff done – no detail will be too small and they'll never say "that's not my job". They’ll obsess over details, anticipate roadblocks before they become issues, embrace ambiguity, and deliver results.Key job responsibilities* Partner with experiential agency and internal creative team to design engaging and immersive event elements* Manage a complex web of business stakeholders to gather inputs when building event experiences and partner with them through the lifecycle of event planning, ensuring a high experiential bar is met and business goals are achieved* Partner with Event Lead where applicable to ensure workstream integrates seamlessly into holistic event experience and is represented in all event marketing collateral as appropriate* Communicate status updates to executive leadership on owned programs* Manage budgets and workback schedules* Ability to manage multiple concurrent programs, juggle competing priorities and ensure all deadlines are being met* Actively look for ways to improve process efficiencies and effectiveness* Support on-site execution of events. Ability to travel for onsite event execution and work across time zones.About the teamHave you seen the any of the Amazon delivery vehicles driving around your neighborhood? Did you know those drivers actually work for small business owners called Delivery Service Partners that partner with Amazon to deliver packages?The Transportation Partner Experience team (TPX) builds innovative and engaging community-focused products for external Amazon partners like Delivery Service Partner (DSPs). Small businesses are critical to many aspects of Amazon’s ecosystem and the TPX team helps these partners be successful by fostering community connections, accelerating learning opportunities, and providing customer feedback mechanisms on program and product initiatives and updates.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- 2+ years managing expo or tradeshows for large scale events ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Data Center Capacity Supply Team works to deliver capacity supply options across multiple network footprint opportunities to meet the needs of customer demands. We are a team of highly motivated professionals who enable the capacity needed to support AWS customers and optimize the largest cloud services company on earth! The AWS Infrastructure Performance Partner Management (IPM) team performs a vendor management function for Colocation (colo) Data Center vendors with which AWS has deployments. The team manages AWS’ colo vendor performance through internal feedback mechanisms as well as a formal business review program where vendors are measured on operational performance, contractual compliance, and infrastructure reliability. This is a key business management function that is required to satisfy AWS System and Organization Controls (SOC) compliance. In addition, IPM serves as an escalation point for both our internal and external partners, manage contractual service level violations, and infrastructure risk reduction projects. Finally, the IPM team serves as a subject matter expert that works cross-organizational with other teams in AWS to deliver service level improvements and scaling initiatives by leveraging the commercial and contractual relationships with AWS’ colocation vendors. Through these activities, the function supports and empowers Operations, Security, Engineering, and other key stakeholders, both internal and external, to drive continuous improvements in order to deliver a better and more reliable AWS customer experience.Key Responsibilities for this position . Support and/or drive special projects for infrastructure improvements and risk mitigations · Identify and drive targeted improvement initiatives . Manage the commercial and operational relationships with assigned infrastructure partners . Own cadence and content of our team's internal business review schedule, including reporting . Manage and evolve our IPM partner performance dashboards . Support the need for reporting from our business support systemsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS5+ years of End to End Contract Management5+ years of Vendor Performance ManagementBachelors Degree in engineering, business, or related discipline ...

AWS re/Start is a workforce development program. Created as a direct response to our customers and partners who were finding it difficult to source cloud talent on the open market, AWS re/Start has successfully provided diverse cloud talent for the last four years.The program takes unemployed, under-employed and under-represented populations and re-skills them into cloud professionals. The socio-economic impact is two-fold – it increases the number of people working and therefore actively involved in the economy, whilst enabling organizations to adopt cloud technologies at pace, which in turn makes their business more efficient and successful.AWS Training and Certification is seeking a dynamic, organized, and experienced Program Manager, who is passionate about stimulating positive social change. This individual will join the AWS re/Start team.The successful candidate must be a fluent English speaker. They will be able to take ownership of their region by building an effective network of delivery organizations, work placement channels and earning the trust of the relevant internal stakeholders to support the successful launch and growth of the program across their country.The candidate will establish solid working relationships with other AWS teams in order to access local funding mechanisms, identify underemployed, unemployed and under-represented communities, deliver the re-skilling program and monitor the impact of the program and continuously seek ways to improve the effectiveness of the program in their region. You must have a collaborative work style, an entrepreneurial mindset and the ability to manage multiple workstreams. You are experienced and passionate about technology and training, are extremely data-driven, and willing to dive deep to understand the talent needs of AWS customers and partners in order to inform the delivery roadmap. The candidate would benefit from a background of Business Development and delivery large-scale programs in the technology talent industry.Key job responsibilities• Collaborate with the AWS re/Start Leader to deliver the AWS re/Start AMER roadmap.• Use your localized knowledge to establish a network across public bodies, charities and corporate organizations to socialize AWS re/Start and to identify opportunities for the program. • Build an understanding of the job market, engaging with prospective employers.• Build sustainable business models across the priority countries in the AWS re/Start roadmap.• Engage directly with AWS business development and account teams as well as AWS customers and partners to establish entry-level resource gaps, which if fulfilled, would support the customers’ Cloud Adoption journey and provide a job placement for an AWS re/Start individual(s). • Monitor the execution of the program through Collaborating Organizations, paying particular attention to the job placement success levels. • Track and report key performance indicators and provide additional support and guidance to the collaborating organizations, where appropriate. • Work with marketing and public relations teams to promote the brand and the program.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in driving end to end delivery, and communicating results to senior leadership ...

Amazon Inbound Transportation, a part of Global Logistics, plays a crucial role in managing the journey of billions of units sold through the Amazon store every year. We are seeking a driven Product Manager to oversee the revenue structure of our managed transportation program, which ensures competitive rates, seamless experiences, and expedited inbound speed for sellers.Key job responsibilities- Oversee the cost structure of the managed transportation program, ensuring competitive rates, seamless experiences, and expedited inbound speed for sellers.- Diagnose the program's cost structure and drive optimization initiatives to improve financial performance.- Prioritize and implement cost optimization solutions in collaboration with the in-house tech team.- Develop and scale innovative solutions aimed at optimizing costs while maintaining exceptional customer experiences.- Analyze data to develop compelling business cases, prioritize features, and gauge the impact of product launches.- Envision and execute a strategic product roadmap to support the ambitious growth trajectory of the managed transportation program.- Thrive in an entrepreneurial environment, navigating ambiguity and competing priorities to deliver tangible results.- Collaborate cross-functionally to ensure seamless integration and execution of cost optimization initiatives.A day in the lifeAs a Senior Product Manager in Amazon Inbound Transportation, your day will involve working closely with cross-functional teams to drive cost optimization initiatives for our managed transportation program. You will analyze data to identify opportunities for improvement, develop compelling business cases, and prioritize features and solutions. Collaborating with the in-house tech team, you will prototype and scale innovative ideas aimed at optimizing costs while maintaining exceptional customer experiences. You will navigate ambiguity and competing priorities, focusing on delivering tangible results and executing a strategic product roadmap to support the program's ambitious growth trajectory.About the teamThe Inbound Transportation BizOpz team is comprised of builders, with an in-house tech department dedicated to prototyping and scaling our ideas. We are a team of entrepreneurial individuals who thrive on discovering innovative avenues for business growth in the dynamic realm of global logistics. We seek individuals who excel in entrepreneurial environments, embracing ambiguity and competing priorities to deliver tangible results. Our team values collaboration, creativity, and a relentless focus on delivery.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners. The Special Projects and Investigations (SPI) team within TSI protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.Key job responsibilitiesWe catch bad actors and stop online fraud. It’s fun! It’s hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Amazon is one of the world’s most trusted companies, help us keep it that way! To achieve this, we are looking for an experienced Risk Manager to join our team with background in risk/digital fraud, abuse, or infringement, to conduct critical, high impact, quick-turn investigations and make high judgement decisions. The ideal candidate should be passionate about using and understanding data to discover bad actor trends and help us ensure that customers make great purchase decisions and our selling partners using Amazon are successful listing and selling their products. Your decisions will help proactively identify risk and take direct, high confidence actions to protect Amazon customers, selling partners, and help maintain the overall health of Amazon's WW stores.- The ideal candidate has a proven track record of delivering results in highly ambiguous and fast-moving environments. - Lead and support the team in responding to, investigating, managing and resolving high-impact incidents around product authenticity (counterfeit, trademark, copyright) and safety issues.- Use high-level judgment to own complex investigations and enforcement decisions driven through data.- Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen.- Own and/or manage projects designed to improve operational and process efficiency.A day in the lifeThis role is focused on delivering results by identifying and enforcing bad actors. Each day is different as new behaviors and trends are constantly discovered. You will be making high judgement decisions and taking direct actions to stop bad actors on WW stores as early as possible. While taking direct actions you will need to share your observations and trends with partner teams to constantly improve detection mechanisms. You and the team are on the front lines of protecting Amazon customers and stopping abuse in our stores.About the teamOur team is comprised of experts in the risk domains like fraud, cybersecurity, data security, internal risk, threat intelligence, regulatory compliance, vendor risk, etc. with strong data analysis skills and and judgement. We complement specialized skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats, move quickly, and are frugal to the core by doing things ourselves whenever possible. We speak 15 different languages, value diverse experiences and natural curiosity, and celebrate learning and taking risks. We make mistakes, learn from them, and support each other.Our work is to solve hard puzzles - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Amazon’s Ship Tech Analytics team is responsible for owning major operational analytics products which power the analytical products used worldwide by all our operations employees. These products help provide insights and enable key decisions which help make the lives of our operations colleagues easier while also help deliver billions of packages on time. Our goal is to ensure the best delivery experience for customers across all geographies through a highly scalable, adaptive, and autonomous transportation network.We are looking for a product leader to be a part of our multi-year effort to build the next generation of GenAI-based descriptive and predictive analytical products around operations planning and intelligence products. They will own critical Amazon services that leverage real-time insights and predictive supply chain data across our entire network to drive automation, efficiency, and visibility. These services allow us to identify problems that could impact on-time delivery, take proactive actions to mitigate network and package level problems, and keep customers informed on what is happening.The ideal candidate is capable of breaking down and solving complex problems, and has a strong will to get things done! You will work on real world problems on a global scale. You own your products end-to-end and influence the direction of our product and technology which impacts hundreds-of-millions of customers around the world. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.Key job responsibilities- Serve as the subject matter expert in operational analytical processes, descriptive analytics, and GenAI-based opportunities for product enhancement.- Collaborate with cross-functional teams, including engineering, design, and customer success, to translate business requirements into technical specifications and drive the successful implementation of new product features and enhancements- Develop a comprehensive product roadmap that aligns with the company's overall strategic objectives and effectively communicates it to stakeholders- Continuously gather and analyze customer feedback, market intelligence, and industry insights to inform product decisions and ensure the delivery of high-value solutions- Champion a user-centric design approach, working closely with Operational, Business, and UX team to optimize the user experience and drive product adoption- Manage the product lifecycle, from ideation to launch, ensuring that milestones are met, risks are mitigated, and the product is delivered on time and within budget- Represent the product and the company at industry events, conferences, and customer meetings to build brand awareness and strengthen relationshipsBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Emerging Threat Manager develops and delivers comprehensive security risk preparedness and response processes and mechanisms, building resiliency capabilities for the organization in AMER to cope with various levels of threats, events and hazards that jeopardize Amazon’s people, operations, assets, and brand.Key job responsibilities1. Create mechanisms, standards and processes by translating Amazon Security Policies into real world applications to adapt to and or absorb impacts of threats, events or hazards.2. Train, advise, and partner with other functions in identifying, managing and mitigating risks through robust standards and processes.3. Lead planning and response across World Wide Amazon Stores (WWAS) teams and manage relationships with business disruption management teams.4. Create, manage and visualize threat, events and hazard information in Geo-spatial tools to streamline incident preparation, management and recovery efforts5. Working directly with Geo-Spatial Tools and Intelligence as part of assessing risk and recovery A day in the lifeThe Emerging Threat Manager works closely and on daily basis with senior Worldwide Operations Security (WWOS), Regional Security & Loss Prevention (S&LP) and operations leaders to execute organizational vision and drive adoption of proportionate and effective standards and programs. Worldwide Amazon Stores (WWAS) operate in highly diversified and complex environments which includes numerous regulatory and law enforcement models, cultures, languages, criminality levels and national, political, social and security complexities. The Emerging Threat Manager works alongside the AMER Resilience Managers to develop comprehensive emerging threat management procedures, escalation protocols and manage coordination calls for leadership and support team preparedness activities for events such as natural disasters and emerging threats. They enable crisis preparation, management and recovery efforts by managing Geo-spatial tools to visualize key data inputs from various internal and external sources. About the teamWorking in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security in business decision-making conversations. We do this by preventing Security and Loss Prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents in order to minimize any negative impact as well as thoroughly investigating security-related incidents in order to identify and remove root causes, preventing reoccurrence.The Resilience team creates and maintains a Resilience framework to ensure continuation of our business, providing risk oversight, risk preparedness, contingency planning and incident response as a service to Business and operational Security & Loss Prevention Teams. The Resilience team provides strategic, tactical and operational mechanisms by working closely with global and regional business leaders and support functions. The team leverages global and regional Risk & Resilience (R&R) teams to monitor existing and evolving threats, assessing risk level changes in order to drive increased preparedness and enable business adaptation and or absorption of changing risk conditions, including response and recovery activity to manifested incident and crisis events.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

As a Program Manager in the TES Benchmarking Process Improvement Team, you will drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation. You will partner with internal and external stakeholders to support expansion and optimization of the transportation network, including launches of new buildings as well as retrofits of the existing network. You own program communication, clear blockers to drive efficiencies and innovation in the current processes, escalate as appropriate to ensure on-time delivery of planned projects, and apply process improvement methodologies to drive thevision of the program. Key competencies of this position include managing difficult cross-functional projects and programs, scoping efforts, defining project priorities and milestones, and driving execution in a safe, sustainable, andinclusive manner. Key job responsibilities• Own and manage new and existing programs / initiatives, successfully delivering complex projects aligned with team goals• Identify the right stakeholders, customers, and partner teams to communicate with and impact critical business initiatives, and craft and deliver cross-functional, scalable solutions• Develop, implement, and govern KPI (Key Performance Indicators) reporting for a portfolio of programs, providing visibility to stakeholders on program performance, and use this data to drive business decisions• Help partner and stakeholder teams make trade-offs by considering the impact to the business and customer (e.g., customer experience, quality, efficiency, etc.)• Proactively identify opportunities to continuously improve program quality, efficiency and operationalexcellenceA day in the lifePMs will interact with their customers to gain knowledge of operational requirements; analysis gaps and shortfalls; develop courses of actions, gain stakeholder input, feedback and buy-in, communicate plan to all stakeholders, drive plans to completion. Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Benchmarking Process Improvement team’s goal is to enhance TES operations through gained efficiencies, reduced cost, and increased in quality of deliverables while reducing risk. Program managers are responsible for two key focus areas: organizational alignment (i.e. Precon, Construction, startup, etc) and functional alignment (i.e. Process Mapping, Program Health Development, Cost Analysis, etc). Tenets include: Breaking Down Organization Silos, Simplify and Invent, Create Balanced Scorecards, Continuous Process Improvement, and Building Muscle Memory. BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 4+ years of program or project management experience- 4+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience with construction and engineering processes ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Amazon Energy Procurement Operations (EPO) team is looking for an Energy Operations Manager to join us. EPO manages energy supply contracts post their execution, provides controllership for financial and operational performance, and ensures our supply portfolio is compliant with external regulations, contract obligations as well as internal policies. You will be a part of the team responsible for managing the portfolio of the world’s largest corporate buyer of renewables.Our team is looking for an individual with a track record for managing programs, including planning, launching and executing initiatives that drive excellence. This role will support the management of our contracts in an assigned region, and will work collaboratively with stakeholders across the org to report, analyze and improve performance of our energy portfolio. The right candidate can manage multiple projects simultaneously, has an analytical skill set, and experience managing contracts.Key job responsibilities- Own the assigned portfolio of energy agreements and renewable power purchase agreements.- Act as a subject matter expert on executed energy agreements in designated markets, and own the management of the contractual obligations with counterparties.- Report and analyze performance in assigned portfolio, identifying impacts to our business units and our customers.- Support the management of the on-boarding process for new contracts with a large number of counterparties. Track progress and drive for successful completion.- Take part in shaping and implement the EPO programs (including contract management, financial performance and energy compliance with external and internal stakeholders) to meet the org’s goals and success metrics.- Plan and drive execution of initiatives to improve our energy operations. Continuously seek to invent and simplify in order to achieve further scale effect for Amazon’s management of its energy portfolio.- Work collaboratively with other AWS and Amazon teams to support the management of the energy programs.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required- 7 years + of working in utility/energy industry in North America, in asset/contract management, settlements, market operations or similar role- 5 years + of in managing cross-functional projects, initiatives and teams ...

Amazon World Wide Operations is seeking a Program Manager to join our Dynamic team.If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fast-paced environment. Apply now to be a part of our future-forward journey.Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilities• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers• Roll up your sleeves and do whatever is necessary; general manager / owner mentality• Create, communicate, and manage budget for projectsA day in the lifeNote: This is a hybrid role, requiring Program Managers to be on-site at least 3 days/week in corporate office. Some travel may be required (no more than 25%).About the teamOur Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USABASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Amazon Corporate Security (ACS) manages all aspects of physical security at Amazon Corporate locations and is a leader in security management, policy, and best practices. ACS is looking for a new team member who embodies the Amazon Leadership Principles of Customer Obsession and Deliver Results, to join our team as the Regional Security Technology Help Desk Lead.You will join a team of security professionals who are responsible for managing Amazon’s Corporate Security programs worldwide. The high-visibility position will report to the Global Security Help Desk Lead. This security professional will be responsible for delivering ACS’s promise of a safe and secure work environment for all Amazonians by ensuring our vast ecosystem of connected security devices remains functionally available and accurately programmed. You will be responsible for managing a regional team of help desk professionals who are collectively responsible for the intake of reported device issues and programming requests, triage of those requests, execution of response run books, and engagement of external vendors where necessary.You will be responsible for developing tactical relationships with internal stakeholders such as Global Real Estate and Facilities, IT, and Corporate Security, as well as external stakeholders including security vendors to execute a unique and exciting help desk program. You will be expected to leverage these relationships to execute responses to issues both routine and unique, and develop processes to efficiently respond to recurring issues.Key job responsibilities- Manage a regional team of help desk professionals located across time zones responsible for responding to security device break/fix issues, preventative maintenance, and system programming updates for over 100,000 connected security devices.- Manage the regional vendor responsible for providing staffing for the Global Help Desk, through monthly and quarterly business reviews and ad-hoc communications as needed.- Serve as the primary escalation point for regional device issues, responsible for communicating to internal and external stakeholders on the status of resolution to those issues.- Ensure the accurate execution of help desk response run books, and provide insights into the ongoing development and evolution of those run books over time.- Assist in the development of strategies to help reduce overall issue intake, response, and resolution times while improving device programming accuracy.- Provide insights to other ACS teams that will help inform design standards, construction means and methods, and software development that may be used to automate routine tasks.A day in the lifeA typical day for this fast-paced role will involve ensuring the success of the regional help desk team and the accurate execution of run books. You may assist with complex device issues or outages, or engage other stakeholders when necessary. You will serve as a key escalation point for regional customer issues, and will be responsible for communicating to those customers clearly and transparently. You will oversee the performance of the regional help desk staffing provider, routinely reviewing work products and providing feedback through regular business reviews. You will provide strategic insights that may influence the structure of vendor contracts.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS-5+ years of program or project management experience-Experience using data and metrics to determine and drive improvements-Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In line with our Leadership Principle, Success and Scale Bring Broad Responsibility, our vision is for AWS to enable the world in solving environmental and social challenges through the power of digital technology. We strive to create more than we consume, to provide the cleanest cloud infrastructure and services, and become the cloud provider of choice for builders who share our commitment to a sustainable future for people and the planet. As part of this responsibility, we ensure AWS can meet current and emerging ESG reporting regulations such as CSRD, SEC, ISSB, TCFD, etc.The role of ESG program manager will be to support the AWS ESG team to ensure we can meet ESG reporting regulations.Key job responsibilities- Create operational metrics, track and manage delivery timelines, and communicate program status to internal stakeholders- Develop, build and maintain positive relationships with internal partner teams- Support supplier engagements to progress transparency and performance objective- Engage cross-functionally to support team goals in a scalable way- Work autonomously in an ambiguous environment, seeking to understand business problems, scaling opportunities and business partner decisionsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ Experience in sustainability, ESG or supply chain procurement ...